GE 29484GE2 User Manual

Model 29484 Two Line Home/Ofﬁce Speakerphone User’s Guide

Equipment Approval Information

Your telephone equipment is approved for connection to the Public Switched Telephone Network and is in compliance with parts 15 and 68, FCC Rules and Regulations and the Technical Requirements for Telephone Terminal Equipment published by ACTA.

1 Notiﬁcation to the Local Telephone Company

On the bottom of this equipment is a label indicating, among other information, the US number and Ringer Equivalence Number (REN) for the equipment. You must, upon request, provide this information to your telephone company.

The REN is useful in determining the number of devices you may connect to your telephone line and still have all of these devices ring when your telephone number is called. In most (but not all) areas, the sum of the RENs of all devices connected to one line should not exceed 5. To be certain of the number of devices you may connect to your line as determined by the REN, you should contact your local telephone company.

A plug and jack used to connect this equipment to the premises wiring and telephone network must comply with the applicable FCC Part 68 rules and requirements adopted by the ACTA. A compliant telephone cord and modular plug is provided with this product. It is designed to be connected to a compatible modular jack that is also compliant. See installation instructions for details.

Notes

• This equipment may not be used on coin service provided by the telephone company.

• Party lines are subject to state tariffs, and therefore, you may not be able to use your own telephone equipment if you are on a party line. Check with your local telephone company.

• Notice must be given to the telephone company upon permanent disconnection of your telephone from your line.

• If your home has specially wired alarm equipment connected to the telephone line, ensure the installation of this product does not disable your alarm equipment. If you have questions about what will disable alarm equipment, consult your telephone company or a qualied installer.

US Number is located on the cabinet bottom

REN number is located on the cabinet bottom

2 Rights of the Telephone Company

Should your equipment cause trouble on your line which may harm the telephone network, the telephone company shall, where practicable, notify you that temporary discontinuance of service may be required. Where prior notice is not practicable and the circumstances warrant such action, the telephone company may temporarily discontinue service immediately. In case of such temporary discontinuance, the telephone company must: (1) promptly notify you of such temporary discontinuance; (2) afford you the opportunity to correct the situation; and (3) inform you of your right to bring a complaint to the Commission pursuant to procedures set forth in Subpart E of Part 68, FCC Rules and Regulations.

The telephone company may make changes in its communications facilities, equipment, operations or procedures where such action is required in the operation of its business and not inconsistent with FCC Rules and Regulations. If these changes are expected to affect the use or performance of your telephone equipment, the telephone company must give you adequate notice, in writing, to allow you to maintain uninterrupted service.

Interference Information

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference; and (2) This device must accept any interference received, including interference that may cause undesired operation.

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.

This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation.

Privacy of Communications may not be ensured when using this product. If this equipment does cause harmful interference to radio or television reception, which can be

determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

• Reorient or relocate the receiving antenna (that is, the antenna for radio or television that is “receiving” the interference).

• Reorient or relocate and increase the separation between the telecommunications equipment and receiving antenna.

• Connect the telecommunications equipment into an outlet on a circuit different from that to which the receiving antenna is connected.

If these measures do not eliminate the interference, please consult your dealer or an experienced radio/television technician for additional suggestions. Also, the Federal Communications Commission has prepared a helpful booklet, “How To Identify and Resolve Radio/TV Interference Problems.” This booklet is available from the U.S. Government Printing Ofce, Washington, D.C. 20402. Please specify stock number 004-000-00345-4 when ordering copies.

Notice: The changes or modications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.

Hearing Aid Compatibility (HAC)

This telephone system meets FCC standards for Hearing Aid Compatibility.

Table of Contents

EquipmEnt ApprovAl informAtion .................2

intErfErEncE informAtion .............................3

HEAring Aid compAtibility (HAc) .................3

tAblE of contEnts .......................................4

introduction ...............................................6

bEforE you bEgin ........................................6

Parts CheCklist .................................................6

telePhone JaCk requirements.........................6

importAnt instAllAtion informAtion .............6

instAlling tHE pHonE ....................................7

ConneCting the aC (eleCtriCal) Power ........7

ConneCting lines 1+2 to one Dual-line

Phone JaCk .........................................................7

ConneCting lines 1+2 to two single-line

Phone JaCks .......................................................7

attaChing the DesktoP PeDestal ....................8

attaChing the wall mount PeDestal ...........8

ConneCting the hanDset .................................9

bAsic opErAtion ...........................................9

setting uP the CloCk .......................................9

DisPlay .............................................................10

aDJusting the DisPlay Contrast .................10

making a Call.................................................10

using the hanDset....................................10

using the sPeakerPhone ..........................10

using the oPtional heaDset ................... 11

reCeiving inComing Calls .............................11

using the hanDset....................................11

using the sPeakerPhone ..........................11

using the oPtional heaDset ................... 12

switChing Between using the

sPeakerPhone, hanDset, anD heaDset ..12

mute ................................................................. 12

holD ................................................................. 12

PlaCing a Call on holD ..........................13

releasing a Call on holD ....................... 13

Flash ................................................................13

Pause ................................................................ 13

temPorary tone..............................................13

reDial ...............................................................14

using one touCh reDial ..............................14

volume ............................................................. 14

aDJusting the ringer volume .................14

aDJusting the hanDset volume ..............14

aDJusting the sPeakerPhone volume ....14

aDJusting the heaDset volume ..............15

ConFerenCe Calls ..........................................15

ConneCting anD ConFerenCing ...............15

DisConneCting one Party ........................15

DisConneCting Both Parties ...................15

line status inDiCators ...................................16

spEAkErpHonE opErAtion ............................16

using the Base sPeakerPhone .....................16

making a Call.................................................17

reCeiving a Call .............................................17

switChing Between using the sPeakerPhone,

hanDset, anD heaDset ..................................17

mEmory .....................................................18

storing a numBer ..........................................18

Changing a storeD numBer ......................... 18

storing a Chain oF numBers .......................19

storing a Pause ..............................................19

storing a Flash .............................................. 20

sPeCial memory storage inFormation ........20

Dialing a storeD numBer .............................20

Chain Dialing ..................................................20

Deleting numBers storeD in memory ........21

spEciAl fEAturEs ........................................21

seleCting a ringer tone ...............................21

CheCking the ringer settings .....................22

setting the Dialing moDe ............................22

setting the inComing Call tone .................22

reset to DeFault settings ............................22

Data Port ........................................................23

SE E M ARK ING ON BO TTO M / BA CK OF PRO DUC T

RISK OF ELECTRIC SHOCK DO NOT OPEN

WARNING: TO PREVENT FIRE OR ELECTRICAL SHOCK HAZARD, DO NOT EXPOSE THIS PRODUCT TO RAIN OR MOISTURE.

THE LIGHTNING FLASH AND ARROW HEAD WITHIN THE TRIANGLE IS A WARNING SIGN ALERTING YOU OF “DANGEROUS VOLTAGE” INSIDE THE PRODUCT.

CAUTION: TO REDUCE THE RISK OF ELECTRIC SHOCK, DO NOT REMOVE COVER (OR BACK). NO USER SERVICEABLE PARTS INSIDE. REFER SERVICING TO QUALIFIED SERVICE PERSONNEL.

THE EXC LAMATION POINT WITHIN THE TRIANG LE IS A WARNING SIGN ALERTI NG YOU OF IMPORTANT INSTRU CTIONS ACCOMPANY ING THE PR ODUCT.

CAUTION:

Table of Contents

connEcting An optionAl HEAdsEt ..............23

troublEsHooting guidE ..............................24

gEnErAl product cArE ..............................25

sErvicE.......................................................26

AccEssory informAtion ..............................26

indEx .........................................................27

limitEd WArrAnty ......................................29

Introduction

ABC2DEF

GHI4JKL5MNO

PQRS7TUV8WXYZ

OPER

0 #

STORE

VOLUME

FLASH

HEADSET MUTE HOLD

CONF

LINE 2

LINE 1

SPEAKER

LOWER

SET

REDIAL

CAUTION: When using telephone equipment, there are basic safety instructions that should always be followed. Refer to the IMPORTANT SAFETY INSTRUCTIONS provided with this product and save them for future reference.

Before You Begin

Parts Checklist

Make sure your package includes the following items:

One 4-wire

line cord

AC power

adaptor

mounting pedestal

Telephone Jack Requirements

Handset

cord

BaseHandsetDesktop/wall

Wall plate

To properly connect your phone to your telephone lines, you should identify the type of wall jack(s) you have. You will need an RJ11C (for a single line) or an RJ14C (for two lines) type modular phone jack, which might look like the one pictured here, installed in your home.

Modular

telephone

line jack

If you don’t have either modular jack, call your local phone company to nd out how to get one installed.

Important Installation Information

• Never install telephone wiring during a lightning storm.

• Never install telephone jacks in wet locations unless the jack is specically designed for wet locations.

• Never touch non-insulated telephone wires or terminals, unless the telephone line has been disconnected at the network interface.

• Use caution when installing or modifying telephone lines.

• Temporarily disconnect any equipment connected to the phone such as faxes, other phones, or modems.

Installing the Phone

Your two-line phone should be placed on a level surface such as a desk or table top, or you can mount it on a wall. A desktop/wall mounting pedestal is packaged with your phone.

Connecting the AC (Electrical) Power

Plug the power adaptor cord into the jack marked 9V AC on the back of the base. Then plug the other end into an electrical outlet.

CAUTION: Use only the 5-2545 power adaptor that came with this unit. Using other power adaptors may damage the unit. To order a new power adaptor, call Thomson Mail Order Department at 1-800-338-0376.

IMPORTANT: Only the following features will work without AC power

- Tone dialing, Outgoing call on Line 1 with receiver volume control, Dialing of stored numbers from memory, Visual ring indicator only for Line 1.

Connecting Lines 1+2 to One Dual-Line Phone Jack

1. Connect one end of the straight telephone line cord (that came packaged with your unit) to the jack on the back of the phone labeled LINE 1+2.

2. Connect the other end of the straight telephone line cord to a dual line wall phone jack.

LINE 1+2

Connecting Lines 1+2 to Two Single-Line Phone Jacks

NOTE: If you have two single-line wall jacks, you must use an adaptor/coupler (not included) to combine two of the wall jacks into one dual-line jack. The adaptor/coupler may look similar to the one pictured above and can be purchased from your local telephone products vendor.

Adaptor/

coupler on LINE

1+2

Attaching the Desktop Pedestal

1. Turn the phone over so that the bottom of the base is facing up and the thickest end is pointing away from you.

2. Turn the desktop pedestal so that the at side is facing upwards.

3. With the rounded end of the pedestal pointing upward, insert the tabs on the thickest end of the pedestal onto the two upper slots on the bottom of the base, then push the pedestal forward until the tabs on the thinnest end of the pedestal snap (lock) into place.

Attaching the Wall Mount Pedestal

1. Turn the phone over so that the bottom of the base is facing up and the thickest end is pointing away from you.

2. Turn the mounting pedestal so that the at side is facing upwards.

3. Thread the telephone line cord through the groove on the thin end of the pedestal.

4. With the thin end of the pedestal pointing upward, insert the tabs on the rounded edge of the pedestal into the two lower slots on the bottom of the base, then push the pedestal down until all of the tabs snap into place.

IMPORTANT: To mount the phone on the wall, slip the mounting circles on the pedestal over the wall plate posts and ﬁrmly slide the unit down into place.

Groove

Connecting the Handset

ABC2DEF

GHI4JKL5MNO

PQRS7TUV8WXYZ

OPER

0 #

STORE

VOLUME

FLASH

HEADSET MUTE HOLD

CONF

LINE 2

LINE 1

SPEAKER

LOWER

SET

REDIAL

1. Connect one end of the coiled handset cord to the jack on the side of the base unit.

2. Connect the other end of the cord to the jack at the bottom of the handset, then place the handset in the cradle.

Basic Operation

SET button

MEMORY buttons

DISPLAY

Headset jack

STORE (button)

REDIAL/pause

(button)

VOLUME ^/v

buttons

FLASH (button)

HEADSET (button)

SPEAKER (button)

LOWER (button)

CONF (conference

button)

LINE 2 (button)

LINE 1 (button)

HOLD (button)

MUTE (button)

Setting Up the Clock

1. Press SET. The display shows - - : - -.

2. Enter the time in 12 hour format, using 4 digits-two for the hour and two for the minutes. For example, 9:00 a.m. would be 0900.

3. Press the # key to select AM or PM.

4. Press SET to conrm.

Your phone provides the convenience of accessing 2 separate telephone lines, each obtained from the telephone company and each having its own phone number. This is generally applicable to small ofces.

Display

This phone features a Liquid Crystal Display that shows the following information:

• Clock

• Phone numbers dialed and memory contents

• AM PM Icons

• CONF (Conference) Icon

Adjusting the Display Contrast

1. Press the STORE button to enter the store mode.

2. Press the VOLUME ^ to increase the contrast by one step, or press the VOLUME v to decrease the contrast by one step.

NOTE: Once you reach the maximum or minimum contrast level, the unit generates an error tone.

3. Press the STORE button again to conrm setting. If no key is pressed within 15 seconds, the unit automatically exits the display contrast setting mode.

Making a Call

Using the Handset

1. Pick up the handset and the phone will select an open line.

2. Wait for a dial tone then dial a phone number.

3. Hang up the handset when nished.

Using the Speakerphone

1. Press the SPEAKER button and the phone will select an open line.

2. Wait for a dial tone then dial a phone number.

3. Press SPEAKER when nished.

NOTE: When you are using the phone on one line and another call comes in on another line, you will hear an incoming call tone (two beeps for three ring cycles) through the handset receiver, speakerphone, or headset. If you don’t want to hear the call tone, you may turn it off. See Setting the Incoming Call Tone for details.

NOTE: Only one-way conversation is possible in speakerphone mode. When you are speaking, you are transmitting. When you are listening, you are receiving. You can’t do both at the same time. The phone will automatically switch between transmitting and receiving depending on the level of the voice or the room noise picked up by the speakerphone mic.

Using the Optional Headset

CAUTION: Use only the 5-2425 headset with this unit. Using other headsets may damage the unit. For information on ordering the headset, refer to the Connecting an Optional Headset section of this user’s guide.

1. Headset jack is located on the left side of the base.

2. When unit is in idle mode, press the HEADSET button. The HEADSET indicator blinks.

3. Press a line button to speak through the headset. The HEADSET indicator stays lit.

4. Press the HEADSET button again to drop the call. The headset indicator blinks.

5. If headset is not used frequently, press HEADSET button again to turn off the headset mode. The HEADSET indicator turns off.

NOTE: If the headset is not connected, an error tone is heard when the HEADSET button is pressed.

NOTE: During headset mode, if the headset is unplugged and not reinserted within 15 seconds, the unit automatically disconnects the line.

Receiving Incoming Calls

Using the Handset

When the phone rings, the corresponding line’s indicator ashes rapidly.

1. Pick up the handset. The line is automatically selected.

2. When you are nished, hang up the handset.

Using the Speakerphone

When the phone rings, the corresponding line’s indicator light ashes rapidly.

1. Press the SPEAKER button. The speakerphone comes on automatically and selects a line.

2. When you are nished, press SPEAKER.

Using the Optional Headset

When the phone rings, the corresponding line’s indicator ashes rapidly.

1. Press the line button. If the headset indicator is not blinking, you must rst press the HEADSET button.

2. When you are nished, press the HEADSET button again.

NOTE: Whether you are making or receiving a call, the caller will be disconnected if you press another line without putting the call on hold ﬁrst.

Switching Between Using the Speakerphone, Handset, and Headset

• To switch to the speakerphone, press SPEAKER. The speakerphone indicator turns on.

• To switch to the handset, pick up the handset. The speakerphone or headset turns off.

• To switch to the headset, press HEADSET. The headset indicator turns on.

Mute

Use the MUTE button to interrupt a phone conversation to talk privately with someone else in the room. A conversation can be muted with speakerphone, handset, or headset use.

1. Press MUTE to activate the mute feature. The mute indicator turns on.

2. Press MUTE again to deactivate.

NOTE: Switching from speakerphone or headset to handset cancels mute.

Hold

Hold allows you to suspend the active line(s), replace the handset on the cradle without hanging up, then resume your conversation on the same phone or a different phone connected to the same line.

Placing a Call on Hold

1. Press HOLD. The LINE indicator ashes green and the phone emits a beep every 30 seconds as a reminder.

2. Place the handset in the cradle, or press another line button.

Releasing a Call on Hold

1. Lift the handset, or press SPEAKER, or HEADSET.

2. Press the line on hold.

NOTE: The call on hold can be picked up at any station using this procedure.

Flash

Press FLASH to activate special features of your telephone network, such as Call Transfer, or special services from your local telephone company, such as Call Waiting.

Pause

Whether you have Touch Tone or Pulse (Rotary) service, to insert a pause (break) in the dialing sequence, press the REDIAL/pause button at the desired point in the number while storing a number in memory. Press REDIAL/pause again if an additional pause is needed. The pause is helpful when accessing custom calling services such as telebanking and long distance.

Temporary Tone

If you have pulse (rotary) service and want to access customer calling services that require tone dialing (such as telebanking and long distance services), you can use this feature.

Press and release the TONE* button. The TONE icon shows in the display when the phone is in Temporary Tone Mode. When you hang up or select another line, the phone automatically returns to pulse dialing mode.

TIP: Temporary Tone can also be used while storing numbers in memory by pressing TONE * at the necessary point in the storage sequence.

Redial

1. Pick up the handset, or press SPEAKER. The line is automatically selected.

2. Press the HEADSET button, and then press the desired line button.

3. Wait for a dial tone. Then press REDIAL/pause.

NOTE: The redial function will not operate if the number to be redialed contains more than 32 digits. If the number is longer than that, you will hear an error tone.

Using One Touch Redial

If the last call you dialed was busy, you can redial it immediately by just pressing the REDIAL/pause button without hanging up the handset.

Volume

You may adjust the ringer, speaker, handset and headset volumes independently with the VOLUME ^ and VOLUME v buttons. Your telephone comes with predetermined settings which can be adjusted to individual taste. You will hear an error tone when the maximum or minimum volume level is reached. During volume adjustment, a “dashed line” icon shows in the display.

Adjusting the Ringer Volume

Press the VOLUME ^ or v button while in on-hook mode.

NOTE: To turn the ringer off, on, or change the ringing pattern, see Selecting A Ringer Tone.

Adjusting the Handset Volume

Press the VOLUME ^ or v button while the handset is in conversation mode. You may choose from four volume settings: LOW, MID1, MID2, and HIGH.

Adjusting the Speakerphone Volume

Press the VOLUME ^ or v button while in speakerphone mode (SPEAKER indicator is on). You may choose from four volume settings: LOW, MID1, MID2, and HIGH.

Adjusting the Headset Volume

Press the VOLUME ^ or v button while in headset mode (HEADSET indicator is on). You may choose from four volume settings: LOW, MID1, MID2, and HIGH.

NOTE: To return to the preset settings, see “Reset to Default Settings.”

Conference Calls

This feature allows you to have a 3-way conversation using 2 lines.

Connecting and Conferencing

1. Press the line button for the line you want to use, then call the rst party.

2. Press the HOLD button to place the rst party on hold.

3. Call the second party, or receive a call, on the other line then press the CONF button. The CONF icon shows in the display.

4. Begin speaking to both parties.

NOTE: To put both parties on hold, press the HOLD button. NOTE: To speak to one party individually, press the HOLD button

then press the line of the party to whom you want to speak (the second part remains on hold). If the speakerphone indicator is off and you are using the speakerphone, press the SPEAKER button to continue the conversation on the speakerphone.

Disconnecting One Party

Press the line of the person you want to continue talking to, and the other party will be automatically disconnected.

Disconnecting Both Parties

Hang up the handset, or press SPEAKER or HEADSET.

NOTE: By pressing HOLD ﬁrst, you may then disconnect from each party individually.

Line Status Indicators

Your two-line phone is designed for use at multiple stations. The indicator light tells you the status of each line.

When the indicator light is It Means

OFF The line is not in use. Blinking Green The line is on hold. Flashing Red You have an incoming call (the line is ringing). Solid Green The line is in use or off the hook. Solid Red The line is in use by another station.

Speakerphone Operation

Using the Base Speakerphone

Your phone features a speakerphone for ease of use and convenience during a phone conversation. At any time during a conversation, you can press HEADSET to switch to the headset, or lift the handset to stop using the speakerphone. Likewise, when you are using the headset or handset, press the speakerphone button and place the handset in the cradle to switch to the speakerphone.

NOTE: Only one-way conversation is possible in speakerphone mode. When you are speaking, you are transmitting. When you are listening, you are receiving. The speakerphone automatically switches between transmitting and receiving depending on the level of your voice or the room noise picked up by the speakerphone’s microphone.

For best speakerphone performance, avoid the following:

• Areas with high background noise. (The microphone might pick up these sounds and prevent the speakerphone from going into the receiving mode when you nish talking.)

• Surfaces affected by vibration.

• Recessed areas such as in a corner, under a cupboard, or next to a cabinet, which can generate an echo effect.

Note the following guidelines when you use the speakerphone:

• The speakerphone works similar to a two-way radio in that you can only listen or talk at one time.

• Stay reasonably close to the phone so that you can be clearly heard by the person to whom you are speaking.

• The SPEAKER indicator is on when the speakerphone is in use.

Making a Call

1. Press the SPEAKER button and the phone selects an open line.

2. Wait for a dial tone then dial a phone number.

3. Press the SPEAKER button when nished.

NOTE: Only one-way conversation is possible in speakerphone mode. When you are speaking, you are transmitting. When you are listening, you are receiving. You can’t do both at the same time. The phone automatically switches between transmitting and receiving depending on the level of the voice or the room noise detected by the speakerphone microphone.

Receiving a Call

When the phone rings, the corresponding line’s indicator ashes rapidly.

1. Press the SPEAKER button. The speakerphone comes on automatically and selects a line.

2. When you are nished, press the SPEAKER button again.

Switching Between Using the Speakerphone, Handset, and Headset

• To switch to the speakerphone, press SPEAKER. The speakerphone indicator turns on.

• To switch to the handset, pick up the handset. The speakerphone or headset turns off.

• To switch to the headset, press HEADSET. The headset indicator turns on.

Memory

Each of the 8 memory buttons has the capability of storing 2 separate telephone numbers (up to 32 digits each). Each memory button accesses an upper and a lower memory location. The LOWER button accesses those numbers stored in the lower memory locations. You can program the memory when the unit is idle or when you are using the phone.

Storing a Number

1. Press the STORE button. The red indicator blinks indicating the unit is in Store Mode.

2. Enter the phone number you want to store using the keypad digits.

3. Press STORE again.

4. Press the memory location button (1-8) where you want to store the number. If you want to store it in upper memory, simply press the memory location button. If you want to store it in lower memory, press the LOWER button. The red indicator stays on. Press the memory location button where you want to store the number.

5. For future reference, you may want to write the name or number of the party you have stored in this location in the corresponding space on the memory index card.

6. Repeat steps 1-5 for any additional numbers you want to store, up to a total of 16.

7. To cancel the storing procedure at any time, press STORE twice or place the handset on the cradle.

NOTE: The storage procedure will automatically cancel after 15 seconds if no keys are pressed. Also, when pulse mode is used, pressing the TONE* key before programming will store all digits in tone.

Changing a Stored Number

If you want to change the stored number, simply enter the new number over the old number using the previous memory storing procedure. To erase a stored number, press STORE twice, then the memory location you want to erase.

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