GE 28301 User Manual

Model 28301 2 in 1 - Internet Phone Additional Handset User’s Guide

Important Information

NOTICE: This product meets the applicable Industry Canada technical

speciﬁcations. Operation is subject to the following two conditions: (1) This device may not

cause interference, and (2) This device must accept any interference, including interference that may cause undesired operation of the device.

The equipment must be installed using an acceptable method of connection. The customer should be aware that compliance with the above conditions may not prevent degradation of service in some situations.

Repairs to certiﬁed equipment should be made by an authorized Canadian maintenance facility designated by the supplier. Any repairs or alterations made by the user to this equipment, or equipment malfunctions, may give the telecommunications company cause to request the user to disconnect the equipment.

Users should ensure for their own protection that the electrical ground connections of the power utility, telephone lines and internal metallic water pipe systems, if present, are connected together. This precaution may be particularly important in rural areas.

CAUTION: Users should not attempt to make such connections themselves, but should contact the appropriate electric inspection authority, or electrician, as appropriate.

NOTES: This equipment may not be used on coin service provided by the telephone company.

Interference Information

This equipment generates and uses radio frequency energy which may interfere with residential radio and television reception if not properly installed and used in accordance with instructions contained in this manual. Reasonable protection against such interference is ensured, although there is no guarantee this will not occur in a given installation. If interference is suspected and veriﬁed by switching this equipment on and off, the user is encouraged to try to correct the interference by one or more of the following measures: Reorient the radio/television receiver’s antenna, relocate the equipment with respect to the receiver, plug the equipment and receiver into separate circuit outlets. The user may also wish to consult a qualiﬁed radio/television technician for additional suggestions. This equipment has been fully tested and complies with all limits for Class

B computing devices pursuant to part 15 FCC Rules and Regulations.

Telephone Network Information

Should your equipment cause trouble on your line which may harm the telephone network, the telephone company, where practicable, may notify you that temporary discontinuance of service may be required. Where prior notice is not practicable and the circumstances warrant such action, the telephone company may temporarily discontinue service immediately.

The telephone company may make changes in its communications facilities, equipment, operations or procedures where such action is required in the operation of its business. If these changes are expected to affect the use or performance of your telephone equipment, the telephone company will likely give you adequate notice to allow you to maintain uninterrupted service.

Notice must be given to the telephone company upon termination of your telephone from your line.

REN Number

On the bottom of this equipment is a label indicating, among other information, the Ringer Equivalence Number (REN) for the equipment.

The REN is useful in determining the number of devices you may connect to your telephone line and still have all of these devices ring when your telephone number is called. In most (but not all) areas, the sum of the RENs of all devices connected to one line should not exceed 5. To be certain of the number of devices you may connect to your line as determined by the REN, you should contact your local telephone company.

REN Number is located on the cabinet bottom.

Hearing Aid Compatibility (HAC)

This telephone system meets FCC standards for Hearing Aid Compatibility.

Licensing

Licensed under US Patent 6,427,009.

FCC RF Radiation Exposure Statement

This equipment complies with FCC RF radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with a minimum distance of 20 centimeters between the radiator and your body. This transmitter must not be co-located or operated in conjunction with any other antenna or transmitter.”

For body worn operation, this phone has been tested and meets the FCC RF exposure guidelines when used with the belt clip supplied with this product. Use of other accessories may not ensure compliance with FCC RF exposure

guidelines.

Information for DECT Product

This 28301 telephone is compliant with the DECT 6.0 standard which operates in the 1.92GHz to 1.93GHz frequency range.

Table of Contents

SE E M ARK ING ON BO TTO M / BA CK OF PRO DUC T

RISK OF ELECTRIC SHOCK DO NOT OPEN

WARNING: TO PREVENT FIRE OR ELECTRICAL SHOCK HAZARD, DO NOT EXPOSE THIS PRODUCT TO RAIN OR MOISTURE.

THE LIGHTNING FLASH AND ARROW HEAD WITHIN THE TRIANGLE IS A WARNING SIGN ALERTING YOU OF “DANGEROUS VOLTAGE” INSIDE THE PRODUCT.

CAUTION: TO REDUCE THE RISK OF ELECTRIC SHOCK, DO NOT REMOVE COVER (OR BACK). NO USER SERVICEABLE PARTS INSIDE. REFER SERVICING TO QUALIFIED SERVICE PERSONNEL.

THE EXCL AMATION POINT W ITHIN THE TRIANGL E IS A WARNING S IGN ALERTIN G YOU OF IMPORTANT INSTRUC TIONS ACCOMPANYI NG THE PRO DUCT.

CAUTION:

Important InformatIon ............... 2

Interference InformatIon ........... 3

telephone network InformatIon 3

ren number .............................4

hearIng aId compatIbIlIty (hac) 4

lIcensIng ...................................4

fcc rf radIatIon exposure

statement .......................... 4

InformatIon for dect product 4

table of contents ..................... 5

IntroductIon .............................6

before you begIn ...................... 6

Parts CheCklist ........................... 6

InstallatIon ............................... 7

Digital seCurity system ............. 7

imPortant installguiDelines ...... 7

handset layout ......................... 8

InstallIng the phone ..................9

installing the hanDset Battery 9

hanDset Charge CraDle ..........10

telephone operatIon ...............10

Power on/off oPeration .......10

registration ...............................10

Deregistration ...........................11

seleCt Base ................................12

Default setting .........................12

changIng the battery .............. 13

battery safety precautIons .....13

troubleshootIng guIde ............14

telePhone solutions ...........14

Caller iD solutions ............16

skyPe solutions....................17

Battery solutions ................18

general product care ............18

causes of poor receptIon ........19

servIce..................................... 19

lImIted warranty .................... 20

Index .......................................23

Introduction

CAUTION: When using telephone equipment, there are basic safety instructions that should always be followed. Refer to the IMPORTANT SAFETY INSTRUCTIONS provided with this product and save them for future reference.

IMPORTANT: Because cordless phones operate on electricity, you should have at least one phone in your home that isn’t cordless, in case the power in your home goes out.

Before You Begin

Parts Checklist

Make sure your package includes the items shown here.

Handset

charge cradle

2 AAA

Nickel-metal

Hydride batteries

AC power

adaptor

Battery

compartment

cover

Handset

Belt clip

Installation

Digital Security System

Your cordless phone uses a digital security system to protect against false ringing, unauthorized access, and charges to your phone line.

INSTALLATION NOTE: This product operates at a frequency of 1.9GHz. to provide communication with minimal interference from other electronic devices. To further minimize the possibility of interference, the base of the cordless telephone should not be placed near or on top of a TV, microwave oven, or VCR. If interference continues, move the cordless telephone further away from these appliances.

Important Installation Guidelines

• Avoid sources of noise and heat, such as motors, ﬂuorescent

lighting, microwave ovens, heating appliances and direct sunlight.

• Avoid areas of excessive dust, moisture and low

temperature.

• Avoid other cordless telephones.

• Never install telephone wiring during a lightning storm.

• Never install telephone jacks in wet locations unless the jack

is speciﬁcally designed for wet locations.

• Never touch non-insulated telephone wires or terminals,

unless the telephone line has been disconnected at the network interface.

• Use caution when installing or modifying telephone lines.

Handset Layout

earpiece

display

Soft Key Left

(SKL/ | )

(button)

5/6Navigational

(button)

Landline (button)

[traditional call]

speaker (button)

(button)

REDIAL/ﬂash

(button)

Soft Key Right

(SKR/ | )

(button)

Skype (button)

[computer call]

END CALL

(button)

#/PAUSE/lock

(button)

INT

(intercom button)

microphone

Installing the Phone

Installing the Handset Battery

NOTE: You must connect the handset battery before using the cordless handset(s).

CAUTION: To reduce the risk of ﬁre or personal injury, use only the Thomson Inc. approved model GP80AAAHC - NiMH 1.2V 800mAh rechargeable Nickel-metal Hydride battery, which is compatible with this unit.

1. Locate batteries and battery door which are packaged

together inside a plastic bag and are separate from the handset.

2. Locate the battery compartment on the back of the handset.

3. Insert the batteries.

4. Close the battery compartment by pushing the door up until

it snaps into place.

Handset Charge Cradle

1. Choose an area near an electrical outlet and place your

cordless telephone on a level surface.

2. Plug the AC power converter into the electrical outlet and the

DC connector into the jack on the back of the cradle.

3. Place the handset in the cradle. The CHARGE indicator turns

on, verifying the battery is charging.

Allow handset to charge for 16 hours prior to ﬁrst use. If you do not properly charge the handset, battery performance is compromised.

CAUTION: Use only the model 5-2718 power adaptor that came with this unit. Using other power adaptors may damage the unit.

Telephone Operation

Power On/Off Operation

The handset is powered on by connecting the battery or if the handset has been powered down, press and hold the END CALL button for 2 seconds.

To power off the handset, press and hold the END CALL button for 2 seconds.

Note: If the handset is on the cradle, only the (speaker) and END CALL buttons are functional.

Registration

YOU MUST REGISTER THE HANDSET TO THE MAIN BASE BEFORE USE! It is not recommended that handset be

registered again unless absolutely necessary.

From the HANDSET SETTINGS menu;

1. Use the 6 or 5 button to scroll to REGISTRATION.

2. Press the OK (SKL) button to enter the menu.

3. Use the 6 or 5 button to scroll to a speciﬁc base (1-4).

4. Press the OK (SKL) button.

5. While the system is searching, press and hold the PAGE

button on base station for 2 seconds until the Charge/In Use indicator blinks.

NOTE: The maximum number of handsets that can be registered to a base, is six. The maximum number of bases to which a handset can be registered to, is four.

Deregistration

Deregistration cancels registration. During the deregistration process, keep the handset near the base. From the HANDSET SETTINGS menu;

1. Use the 6 or 5 button to scroll to DE-REGISTRATION.

2. Press the OK (SKL) button to enter the menu.

3. Use the 6 or 5 button to scroll to a speciﬁc handset (1-6)

and press the OK (SKL) button.

4. Press the OK (SKL) button to conﬁrm the selection. You will

hear a conﬁrmation tone when handset is deregistered.

WARNING: It is not recommended that a handset be deregistered unless absolutely necessary because once a handset is deregistered, that handset’s telephone features cannot be used until the handset is re-registered.

5. Select Back, if you do not want to deregister.

NOTE: When you complete the deregistration process, NOT REGISTERED shows on the display. To use the handset, you must register the handset.

Select Base

This option allows you to register a handset to more than one base and select which base it takes the signal from. The handset can also search for the most suitable base automatically if Auto Base is selected. From the HANDSET SETTINGS menu;

1. Use the 6 or 5 button to scroll to SELECT BASE.

2. Press the OK (SKL) button to enter the menu.

3. Use the 6 or 5 button to scroll to a speciﬁc base (1-4, Auto

Base).

4. Press the OK (SKL) button to save your selection.

Default Setting

This option allows you to return the handset to factory preset settings. From the HANDSET SETTINGS menu;

1. Use the 6 or 5 button to scroll to DEFAULT.

2. Press the OK (SKL) button to enter the menu.

3. Press the OK (SKL) button to conﬁrm the selection.

NOTE: If you select OK, all the settings in the programmable menu are returned to factory default setting. You will hear a conﬁrmation tone.

Changing the Battery

1. Make sure handset is OFF (not in TALK mode) before you

replace battery.

2. Remove the battery compartment door.

3. Remove the batteries from the handset.

4. Insert the new batteries.

5. Put the battery compartment door back on.

6. Place handset in the base or handset charge cradle to

charge. Allow the handset battery to properly charge

(for 16 hours) prior to ﬁrst use or when you install new batteries. If you do not properly charge the phone, battery performance will be compromised.

Battery Safety Precautions

• Do not burn, disassemble, mutilate, or puncture. Batteries

of this type could release toxic materials which can cause injury.

• To reduce the risk of ﬁre or personal injury, use only the

Nickel-metal Hydride battery listed in the User’s Guide.

• Keep batteries out of the reach of children.

• Remove batteries if storing over 30 days.

Troubleshooting Guide

NOTE: The RBRC seal on the battery used in your Thomson Inc. product indicates that we are participating in a program to collect and recycle the rechargeable battery (or batteries). For more information go to the RBRC web site at www.rbrc.org or call 1-800-8-BATTERY or contact a local recycling center.

Telephone Solutions

No dial tone

• Check and repeat installation steps: Ensure the base power cord is connected to a working

electrical outlet .

Ensure the telephone line cord is connected to the base

and the wall jack.

• Connect another phone to the same jack; if there is still no dial tone, the problem might be your wiring or local service.

• The handset may be out of range of the base. Move closer to the base.

• Ensure the batteries are installed correctly.

No signal icon

• The handset may be out of range of the base. Move closer to the base.

• Register handset.

Handset does not ring

• Make sure the handset ringer switch is turned ON, this can be done through the handset setup menu - Ringer Volume.

• The handset may be out of range. Move closer to the base.

• You may have too many extension phones on your line. Try unplugging some phones.

• Check for dial tone.

No sound from handset

• Adjust handset volume.

• Check and adjust sound settings in Skype, under "Sound Devices".

You experience static, noise, or fading in and out

• The handset may be out of range of the base. Move closer to the base.

• Make sure base is not plugged into an outlet with another household appliance. If necessary, relocate the base.

Unit beeps

• Clean charging contacts on cordless handset.

• See solutions for “No dial tone”.

• Replace the battery.

Memory Dialing doesn’t work

• Did you program the memory location keys correctly?

• Did you follow proper dialing sequence?

Unit locks up and there is no communication between the base

and cordless handset

• Unplug the USB cable and the AC power adaptor from the wall outlet and the back of the base. Remove the handset battery. Wait for 30 seconds and plug the power adaptor

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