GE 28165 User Manual

Page 1
Model 28165 DECT 6.0 2-Line, Cordless Handset Speakerphone/ Answering System User’s Guide
Your new GE telephone system is EXPANDABLE up to a total of 6 handsets
(by purchase of optional Model 28166 handset with charge cradle)
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Important Information
NOTICE: This product meets the applicable Industry Canada technical specications.
Operation is subject to the following two conditions: (1) This device may not cause interference, and () This device must accept any interference, including interference that may cause undesired operation of the device.
The equipment must be installed using an acceptable method of connection. The customer should be aware that compliance with the above conditions may not prevent degradation of service in some situations.
Repairs to certied equipment should be made by an authorized Canadian maintenance facility designated by the supplier. Any repairs or alterations made by the user to this equipment, or equipment malfunctions, may give the telecommunications company cause to request the user to disconnect the equipment.
Users should ensure for their own protection that the electrical ground connections of the power utility, telephone lines and internal metallic water pipe systems, if present, are connected together. This precaution may be particularly important in rural areas.
CAUTION: Users should not attempt to make such connections themselves, but should contact the appropriate electric inspection authority, or electrician, as appropriate.
NOTES: This equipment may not be used on coin service provided by the telephone company.
Interference Information
This equipment generates and uses radio frequency energy which may interfere with residential radio and television reception if not properly installed and used in accordance with instructions contained in this manual. Reasonable protection against such interference is ensured, although there is no guarantee this will not occur in a given installation. If interference is suspected and veried by switching this equipment on and off, the user is encouraged to try to correct the interference by one or more of the following measures: Reorient the radio/television receiver’s antenna, relocate the equipment with respect to the receiver, plug the equipment and receiver into separate circuit outlets. The user may also wish to consult a qualied radio/television technician for additional suggestions. This equipment has been fully tested and complies with all limits for Class B computing devices pursuant to part 15 FCC Rules and Regulations.
Telephone Network Information
Should your equipment cause trouble on your line which may harm the telephone network, the telephone company, where practicable, may notify you that temporary discontinuance of service may be required. Where prior notice is not practicable and the circumstances warrant such action, the telephone company may temporarily discontinue service immediately.
The telephone company may make changes in its communications facilities, equipment, operations or procedures where such action is required in the operation of its business. If these changes are expected to affect the use or performance of your telephone equipment, the telephone company will likely give you adequate notice to allow you to maintain uninterrupted service.
Notice must be given to the telephone company upon termination of your telephone from your line.
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REN Number
On the bottom of this equipment is a label indicating, among other information, the Ringer Equivalence Number (REN) for the equipment.
The REN is useful in determining the number of devices you may connect to your telephone line and still have all of these devices ring when your telephone number is called. In most (but not all) areas, the sum of the RENs of all devices connected to one line should not exceed 5. To be certain of the number of devices you may connect to your line as determined by the REN, you should contact your local telephone company.
REN Number is located on the cabinet bottom.
Hearing Aid Compatibility (HAC)
This telephone system meets FCC standards for Hearing Aid Compatibility.
Licensing
Licensed under US Patent 6,47,009.
FCC RF Radiation Exposure Statement
This equipment complies with FCC RF radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with a minimum distance of 0 centimeters between the radiator and your body. This transmitter must not be co-located or operated in conjunction with any other antenna or transmitter.
For body worn operation, this phone has been tested and meets the FCC RF exposure guidelines when used with the belt clip supplied with this product. Use of other accessories may not ensure compliance with FCC RF exposure guidelines.
Information for DECT Product
This telephone is compliant with the DECT 6.0 standard which operates in the 1.9GHz to
1.9GHz frequency range.
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Table of Contents
Important InformatIon ..........................................2
I
nterference InformatIon ......................................2
t
elephone network InformatIon ........................2
ren n
umber ...........................................................3
h
earIng aId compatIbIlIty (hac) ........................3
l
IcensIng ..................................................................3
fcc rf r
adIatIon exposure statement .............3
I
nformatIon for dect product .........................3
I
ntroductIon ...........................................................6
b
efore you begIn ..................................................7
p
arts checklIst .................................................7
t
elephone Jack requIrements.........................8
I
nstallatIon .............................................................9
d
IgItal securIty system ...................................9
I
mportant InstallatIon guIdelInes .................9
h
andset layout ...................................................10
b
ase layout ..........................................................11
I
nstallIng the phone .......................................... 12
I
nstallIng the handset battery ...................12
I
nstallIng the base statIon .......................... 13
I
nstallIng the backup batterIes on base
u
nIt ............................................................. 13
c
onnectIng the base statIon ..................13
w
all mountIng the base ........................14
b
ase speakerphone set up ................................14
s
peakerphone Volume .............................. 14
u
sIng the soft keys ................................. 14
t
urnIng the answerer(s) on or off .....14
b
ase VoIce/dIsplay prompt language ....... 15
b
ase name ....................................................... 15
b
ase date/tIme ...............................................16
s
et date/tIme .......................................16
t
Ime format .......................................... 16
d
ate format.......................................... 16
t
one/pulse ......................................................17
b
ase - set local area codes ...................... 17
b
ase rIngers ................................................... 17
b
ase rInger Volume ................................. 18
b
ase rInger tone ...................................... 18
b
ase VIp melody tone ............................ 18
b
ase key tone ...........................................19
a
nswerer setup ..................................................19
a
nswer on/off ................................ 19
o
utgoIng announcement ........................ 20
r
eVIewIng the outgoIng
a
nnouncement ..................................... 20
r
ecordIng the outgoIng
a
nnouncement ..................................... 20
c
hangIng the outgoIng
a
nnouncement ..................................... 21
b
ase rIngs to answer ............................. 21
s
ecurIty code ............................................ 21
f
orwardIng messages .............................. 21
s
et forwardIng messages ................. 22
f
orwardIng messages on/off ...... 22
V
Iew unIt Id.........................................22
n
umber of retrIes ...............................23
h
andset telephone set up ...............................23
u
sIng the soft keys ................................. 23
h
andset dIsplay prompt language ............ 23
m
essages .........................................................24
c
aller Id .........................................................24
r
eceIVIng caller Id ..................................24
d
elete caller Id ....................................... 24
s
torIng caller Id .....................................25
h
andset rIngers ....................................... 25
h
andset rInger Volume .......................... 26
h
andset rInger tone ............................... 26
h
andset VIp melody ................................ 26
h
andset key tone ....................................27
h
andset regIstratIon ....................................27
h
andset name ................................................ 27
h
andset date/tIme ........................................28
s
et date/tIme .......................................28
t
Ime format .......................................... 28
d
ate format.......................................... 28
l
anguage .........................................................29
r
oom monItor ................................................ 29
h
andset - settIng local area codes ........ 29
b
asIc operatIon ................................................... 30
c
harge/In use IndIcator ..............................30
VmwI I
ndIcator on handset
and the base ................................................... 30
a
nswerIng a call ..........................................30
Page 5
makIng a call.................................................30
f
lash ................................................................ 30
n
umber redIal ................................................ 31
V
olume .............................................................31
b
ase speakerphone .............................31
c
ordless handset ...............................31
m
ute .................................................................31
h
old .................................................................31
p
agIng the cordless handset ..................... 32
g
lobal de-regIstratIon ................................ 32
r
oom monItor ................................................ 32
c
all transfer ................................................. 33
p
ush to talk ................................................... 33
I
ntercom operatIon ............................................ 34
m
akIng an Intercom call ......................34
r
eceIVIng an Intercom call ....................34
a
dVanced Intercom features ..................35
r
eceIVIng an IncomIng call durIng an
I
ntercom call ....................................... 35
u
sIng Intercom wIth external telephone
c
alls ...........................................................35
t
wo-way Intercom calls ..................35
t
hree-way callIng .............................35
t
ransferrIng external call to other
h
andsets or base ................................ 36
c
aller Id (cId) ................................................... 37
c
all waItIng caller Id ................................ 37
r
eceIVIng cId records ................................. 37
s
torIng cId records .................................... 38
r
eVIewIng call records ............................... 38
d
IalIng a caller Id number ........................ 38
s
torIng cId records In Internal memory 39
d
eletIng cId records ..................................40
m
emory .................................................................41
s
torIng a name and number In memory ...41
s
torIng the last number dIaled ................ 41
I
nsertIng a pause In the dIalIng sequence 42
r
eVIewIng a stored number ........................42
c
hangIng a stored number .........................42
d
eletIng records stored In memory ......... 43
d
IalIng a number from memory ................. 43
c
haIn dIalIng from memory ........................ 44
t
ransferrIng memory ........................................44
a
nswerIng system operatIon ........................... 45
h
andset messages IndIcator ....................... 45
s
creenIng calls from the base ................... 45
m
essage playback .......................................... 45
b
ase unIt .............................................. 45
h
andset .................................................46
m
emory full ...................................................46
e
rasIng messages .....................................47
l
eaVIng a memo .............................................. 47
b
ase unIt .............................................. 47
r
emote access .....................................................48
b
elt clIp and optIonal headset ......................49
c
onnectIng the belt clIp .............................49
c
onnectIng an optIonal headset to the
h
andset ........................................................... 49
c
hangIng the battery ........................................ 50
b
attery safety precautIons .............................. 50
d
Isplay messages ................................................ 51
h
andset sound sIgnals .....................................51
t
roubleshootIng guIde......................................52
a
nswerIng system solutIons ............................54
g
eneral product care ......................................55
c
auses of poor receptIon ................................. 55
w
arranty ............................................................. 56
a
ccessory InformatIon .......................................56
I
ndex .....................................................................57
Table of Contents
Page 6
Introduction
CAUTION: When using telephone equipment, there are basic safety instructions that should always be followed. Refer to the IMPORTANT SAFETY INSTRUCTIONS provided with this product and save them for future reference.
IMPORTANT: Because cordless phones operate on electricity, you should have at least one phone in your home that isn’t cordless, in case the power in your home goes out.
Page 7
Base
Handset
Belt clip
AC power
adaptor
2 Telephone
line cords
Handset
battery
Battery
compartment
door
Wall mount
bracket
Before You Begin
Parts Checklist
Make sure your package includes the items shown here.
For Model 28165xx2 there will be ONE additional handset, charge cradle, belt clip, battery pack and cover than shown above.
For Model 28165xx3 there will be TWO additional handsets, charge cradles, belt clips, battery packs and covers than shown above.
For Model 28165xx4 there will be THREE additional handsets, charge cradles, belt clips, battery packs and covers than shown above.
For Model 28165xx5 there will be FOUR additional handsets, charge cradles, belt clips, battery packs and covers than shown above.
For Model 28165xx6 there will be FIVE additional handsets, charge cradles, belt clips, battery packs and covers than shown above.
Page 8
Telephone Jack Requirements
To use this phone, you need two RJ11C type modular telephone jacks (one for each Line 1 and Line ), which might look like the one pictured here, installed in your home OR a RJ14 type modular jack. If you need a modular jack, call your local phone company to nd out how to get one installed.
Modular
telephone
line jack
Wall plate
Page 9
Installation
Digital Security System
Your cordless phone uses a digital security system to protect against false ringing, unauthorized access, and charges to your phone line.
INSTALLATION NOTE: Some cordless telephones operate at frequencies that may cause or receive interference with nearby TVs, microwave ovens, and VCRs. To minimize or prevent such interference, the base of the cordless telephone should not be placed near or on top of a TV, microwave ovens, or VCR. If such interference continues, move the cordless telephone farther away from these appliances.
Certain other communications devices may also use the 1.9 GHz frequency for communication, and, if not properly set, these devices may interfere with each other and/or your new telephone. If you are concerned with interference, please refer to the owner’s manual for these devices on how to properly set channels to avoid interference. Typical devices that may use the 1.9 GHz frequency for communication include wireless audio/video senders, wireless computer networks, multi-handset cordless telephone systems, and some long-range cordless telephone systems.
Important Installation Guidelines
Avoid sources of noise and heat, such as motors, uorescent lighting, microwave ovens, heating appliances and direct sunlight.
Avoid areas of excessive dust, moisture and low temperature.
Avoid other cordless telephones or personal computers.
• Never install telephone wiring during a lightning storm.
• Never install telephone jacks in wet locations unless the jack is specically designed for wet locations.
• Never touch non-insulated telephone wires or terminals, unless the telephone line has been disconnected at the network interface.
• Use caution when installing or modifying telephone lines.
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10
Handset Layout
int
(intercom
button)
handsfree
(button)
END/ CANCEL (button)
redial
(button)
*TONE
(button)
display
CID/VOL
5/6
(caller ID/
volume
+/- button)
#PAUSE
(button)
LINE 1
(button)
Soft Key Left (SKL) button
VOLUME 5/6
(volume +/- button)
PUSH
TO
TALK
(button)
earpiece
Visual message
waiting indicator
Soft Key
Right
(SKR)
button
LINE 2
(button)
microphone
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11
Base Layout
MEMO
(memo
button)
PLAY/STOP
1 and 2
(buttons/
indicators)
REDIAL
(redial
button)
VOLUME 5/6
(volume +/-
buttons)
DELETE
(delete
button)
INTERCOM/
PAGE
(intercom/
page button)
PUSH
TO TALK (button)
END-CANCEL
(end/cancel
button)
7 REPEAT
(repeat button)
Mailbox 1/2
ON-OFF
(buttons/
indicators)
display
8 SKIP
(skip button)
#PAUSE (button)
*TONE
(tone button)
CHARGE IN USE
(indicator)
CALLER ID 5/6
(caller ID +/- button)
Soft Key Right
(SKR) button
Soft Key Left (SKL)
button
VOICE MAIL
(indicator)
LINE 2
(button)
LINE 1
(button)
Page 12
1
Installing the Phone
Installing the Handset Battery
NOTE: You must connect the handset battery before using the cordless handsets.
CAUTION: To reduce the risk of re or personal injury, use only the Thomson Inc. appoved Nickel Metal Hydride (Ni-MH) battery model 5-2721, which is compatible with this unit.
1. Locate battery and battery door which are packaged together inside a plastic bag and are separate from the handset.
. Locate the battery compartment on the back of the handset. . Plug the battery pack cord into the jack inside the compartment.
NOTE: It is important to maintain the polarity (black and red wires) to the jack inside the compartment. To ensure proper battery installation, the connector is keyed and can be inserted only one way.
4. Insert the battery pack.
5. Close the battery compartment by pushing the door up until it snaps into place.
6. Place the handsets in the charging cradles.
Allow handsets to charge for 16 hours prior to rst use. If you don’t properly charge the handsets, battery performance is compromised.
Page 13
1
Installing the Base Station
Installing the Backup Batteries on Base Unit
To avoid power outage, you can install (four) AAA batteries (not included in sales) into the base as the backup.
1. Remove the battery compartment cover (located on the bottom of the base).
. Follow the battery installation display and insert (four) AAA batteries inside the
compartment.
. Put the battery compartment cover back into place.
Connecting the Base Station
1. Choose an area near an electrical outlet and a telephone wall jack (either two RJ11 or one RJ14 type), and place your cordless telephone on a level surface, such as a desktop or tabletop, or you may mount it on the wall.
. Plug the AC power converter into the
electrical outlet and the DC connector into the jack on the back of the base.
. Plug one end of a telephone line cord
into the TEL LINE 1 jack on the back of the base and the other end into the modular wall jack for Line 1. Plug the other telephone line cord into the TEL LINE  jack on the back of the base and the other end into modular wall jack for Line .
NOTE: If you have only one wall jack for the both lines, use the TEL LINE 1/L1 + L2 jack on the back of base.
4.
Place the handset in the base cradle. The charge/in use indicator turns on, verifying the battery is charging. HANDSET 1 shows in the handset’s display after approximately  minutes.
5. Allow the phone to charge for 16 hours prior to rst use. If you don’t properly charge the phone, battery performance is compromised.
CAUTION: To reduce risk of personal injury, re, or damage use only the 5-2760 power adaptor listed in the user’s guide. This power adaptor is intended to be correctly orientated in a vertical or oor mount position.
Page 14
14
Wall Mounting the Base
1. Turn the base over.
. Slide the pedestal into the slots on the bottom of the base, and then push the pedestal
down until it snaps into place.
. Slip the mounting holes on the pedestal over the wall plate posts and rmly slide the
unit into place. (Wall plate not included.)
Base Speakerphone Set Up
NOTE: Changing menu settings on the base will only change the settings on the base and changing menu settings on the handset will only change settings on the handset. For example, if you change the language on the handset, it will not change the language on the base.
Speakerphone Volume
Use the VOLUME (5 or 6) buttons to adjust the speaker volume on the base to a comfortable level during a call OR press the LINE 1 or LINE 2 button on the base and then adjust the volume. VOL -1 is the minimum level and VOL-9 is the maximum.
Using the Soft Keys
On the base, there are two buttons under the display box which represent several Soft Key (programmable) functions. Use these buttons to activate the Soft Key icons that appear in the display. You may program the following items with the Soft Keys: Caller ID, Ringer, Base Name, Date/Time, Set Language, Tone/Pulse, Room Monitor, Local Area Code and Answerer Setup.
NOTE: During programming, you may press the END/CANCEL button at any time to exit.
Turning the Answerer(s) On or Off
NOTE: The Mailbox Answerer(s) must be ON to hear the voice prompts.
1. Make sure your phone is OFF (not in TALK mode).
. Press the
MENU (SKR) to go to the main menu.
. Use the
5 or 6 buttons to scroll to ANSWERER SETUP.
4. Press the
SELECT (SKL) to conrm.
5. Use the
5 or 6 buttons to select MAILBOX 1 or MAILBOX 2 for setting Mailbox 1 or
Mailbox .
6. Press the
SELECT (SKL) to conrm.
7. Use the
5 or 6buttons to scroll to ANSWER ON/OFF.
. Press the
SELECT (SKL) to enter the menu. ANSWER ON/ANSWER OFF shows in
display.
Page 15
15
9. Press the 5 or 6buttons to select ANSWER ON or ANSWER OFF.
10. Press the
SELECT (SKL) to conrm. The corresponding PLAY/STOP indicator/button
illuminates.
NOTE: The base displays ANS 1OFF/2OFF and the corresponding PLAY/ STOP indicator/button is not illuminated when the Mailbox Answerer is OFF.
-OR-
Press the shortcut keys 1ON-OFF or 2ON-OFF to turn the corresponding answering system ON and OFF immediately.
Base Voice/Display Prompt Language
The voice prompt language is the same as the display prompt language. If your voice prompt language is Spanish, the display prompt language is Spanish. If your voice prompt language is French, the display prompt language is French as well. The default prompt language is English.
1. Make sure your phone is
OFF (not in TALK mode).
. Press the
MENU (SKR) to go to the main menu.
. Use the
5 or 6 buttons to scroll to SET LANGUAGE.
4. Press the
SELECT (SKL) to conrm.
5. Press the
5 or 6 buttons to select ENGLISH, FRANÇAIS or ESPAÑOL.
6. Press the
SELECT (SKL) to save the selection.
Base Name
1. Make sure your phone is OFF (not in TALK mode).
. Press the
MENU (SKR) to go to the main menu.
. Use the
5 or 6 buttons to scroll to BASE NAME.
4. Press the
SELECT (SKL) to enter the menu.
5. Use the touch-tone pad to enter a name (up to 1 characters). More than one letter is stored in each of the number keys. For example, to enter Bill Smith, press the  key twice for the letter B. Press the 4 key  times for the letter I. Press the 5 key  times for the letter L. Wait for 1 second, press the 5 key  times for the second letter L, and press the 1 key to insert a space between the rst and last name. Press the 7 key 4 times for the letter S; press the 6 key once for the letter M; press the 4 key  times for the letter I. Press the  key for the letter T; press the 4 key twice for the letter H.
NOTE: If you make a mistake, press the DELETE Soft Key Right (SKR) to backspace and delete one character at a time.
6. Press the DONE (SKL) to save.
Page 16
16
Base Date/Time
You may program the following items under the Date/Time menu; Date/Time, Set Time, Time Format, Date Format. To access the Date/Time Menu:
1. Make sure your phone is
OFF (not in TALK mode).
. Press the
MENU (SKR) to go to the main menu.
. Use the
5 or 6 buttons to scroll to DATE/TIME.
4. Press the
SELECT (SKL) to conrm.
Set Date/Time
From the Date/Time Menu:
1. Use the
5 or 6buttons to scroll to DATE/TIME. Press SELECT (SKL) to enter the menu.
. Use the touch-tone pad to enter the current time. . Use the
AM/PM (SKR) to select AM or PM.
NOTE: The AM/PM selection is not available in 24-HOUR CLOCK format.
4. Press the NEXT (SKL) to save the selection and advance SET DATE sub-menu.
5. Use the touch-tone pad to enter current date. (for example, 1 December, 007) key in 1/1/007.)
6. Press the
OK (SKL) to save the selection.
Time Format
From the Date/Time Menu:
1. Use the
5 or 6buttons to scroll to TIME FORMAT. Press SELECT (SKL) to enter the
sub-menu.
. Use the
5 or 6buttons to select 12-HOUR CLOCK or 24-HOUR CLOCK.
. Press the
SELECT (SKL) to save the selection.
Date Format
From the Date/Time Menu:
1. Use the
5 or 6buttons to scroll to DATE FORMAT. Press SELECT (SKL) to enter the
sub-menu.
. Use the
5 or 6buttons to select MM/DD/YYYY or DD/MM/YYYY.
. Press the
SELECT (SKL) to save the selection.
Page 17
17
Tone/Pulse
You may program independently for LINE 1 and LINE .
1. Make sure your phone is
OFF (not in TALK mode).
. Press the
MENU (SKR) to go to the main menu.
. Use the
5 or 6 buttons to scroll to TONE/PULSE.
4. Press the
SELECT (SKL) to conrm.
5. Use the
5 or 6buttons to scroll to LINE 1 or LINE 2 for setting Line 1 or Line .
6. Press the
SELECT (SKL) to conrm.
7. Use the
5 or 6 buttons to select TONE or PULSE.
. Press the
SELECT (SKL) to conrm.
Base - Set Local Area Codes
You can progrom the way the Caller ID records are displayed, for up to ve different codes for your area. For example; if 7 digits is selected, the number will be displayed as xxx-xxxx, and etc.
1. Make sure your phone is
OFF (not in TALK mode).
. Press the
MENU (SKR) to go to the main menu.
. Use the
5 or 6 buttons to scroll to SET AREA CODE .
4. Press the
SELECT (SKL) to conrm.
5. Use the touch-tone pad to enter your -digit area code.
6. Press the
DONE (SKL) to conrm the selection.
Base Ringers
You may program the following items independently for LINE 1 and LINE  under the Ringer Menu; Ringer Volume, Ringer Tone, VIP Melody and Key Tone. To access the Ringer Menu:
1. Make sure your phone is
OFF (not in TALK mode).
. Press the
MENU (SKR) to go to the main menu.
. Use the
5 or 6 buttons to scroll to RINGER.
4. Press the
SELECT (SKL) to conrm.
5. Use the
5 or 6buttons to select LINE 1 or LINE 2 for setting Line 1 or Line .
6. Press the
SELECT (SKL) to conrm.
Page 18
1
Base Ringer Volume
From the Ringer Menu:
1. Use the
5 or 6 buttons to scroll to RINGER VOLUME. Press SELECT (SKL) to enter the
sub-menu.
. Use the
5 or 6buttons to select HIGH, MEDIUM, LOW or OFF.
. Press the
SELECT (SKL) to conrm.
NOTE: If you turn the ringer OFF, the ringer off icon shows in the display.
Base Ringer Tone
From the Ringer Menu:
1. Use the
5 or 6 buttons to scroll to RINGER TONE.
. Press the
SELECT (SKL) to select.
. Use the
5 or 6 buttons to scroll to the desired setting. You will hear a sample of the
ringer tone you select.
4. Press the
SELECT (SKL) to conrm.
NOTE: Ringer Tone 1 through 5 are for dual tone ringer tone and Melody 1 through 15 are for melodies.
Base VIP Melody Tone
This features allow you to assign a specic melody to someone you want to get your attention when the person calls. When a VIP melody is assigned and that person calls, the unit rings the normal ring for the rst ring and then follows with VIP melody ring. You may choose from 15 different polyphonic melodies or 5 ringer tones.
NOTE: This feature ONLY works when the following conditions are met.
1. You have subscribed to Caller ID.
2. You have your Caller ID record previously transferred to the
memory. (Refer to Storing CID Records in Internal Memory). NO USER MEMORY will show in the display to remind the user to do CID record transfer rst.
From the Ringer Menu:
1. Use the
5 or 6 buttons to scroll to VIP MELODY.
.
Press the SELECT (SKL) to select.
. Use the
5 or 6 buttons to scroll to the desired setting. You will hear a sample of the
ringer tone you select.
4. Press the
SELECT (SKL) to conrm.
NOTE: Ringer Tone 1 through 5 are for dual tone ringer tone and Melody 1 through 15 are for melodies.
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19
Base Key Tone
From the Ringer Menu:
1. Use the
5 or 6 buttons to scroll to KEY TONE.
. Press the
SELECT (SKL) to select ON, OFF.
. Press the
SELECT (SKL) to conrm.
Answerer Setup
You can program the following items independently for Mailbox 1 and Mailbox  under the Answerer Setup Menu; Answer ON/OFF, Outgoing Announcement, Rings to Answer, Security Code, and Forwarding Messages. To access the Answerer Setup Menu:
1. Make sure your phone is
OFF (not in TALK mode).
. Press the
MENU (SKR) to go to the main menu.
. Use the
5 or 6 buttons to scroll to ANSWERER SETUP.
4. Press the
SELECT (SKL) to conrm.
5. Use the
5 or 6buttons to select Mailbox 1 or Mailbox 2.
Answer ON/OFF
NOTE: The Mailbox Answerer(s) must be ON to hear the voice prompts.
1. Make sure your phone is OFF (not in TALK mode).
. Press the
MENU (SKR) to go to the main menu.
. Use the
5 or 6 buttons to scroll to ANSWERER SETUP.
4. Press the
SELECT (SKL) to conrm.
5. Use the
5 or 6 buttons to select MAILBOX 1 or MAILBOX 2 for setting Mailbox 1 or
Mailbox .
6. Press the
SELECT (SKL) to conrm.
7. Use the
5 or 6buttons to scroll to ANSWER ON/OFF.
. Press the
SELECT (SKL) to enter the menu. ANSWER ON/ANSWER OFF shows in
display.
9. Press the
5 or 6buttons to select ANSWER ON or ANSWER OFF.
10. Press the
SELECT (SKL) to conrm. The corresponding PLAY/STOP indicator/button
illuminates.
NOTE: The base displays ANS 1OFF/2OFF and the corresponding PLAY/ STOP indicator/button is not illuminated when the Mailbox Answerer is OFF.
-OR-
Press the shortcut keys 1ON-OFF or 2ON-OFF to turn the corresponding answering system ON and OFF immediately.
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Outgoing Announcement
You may program the following items under the Outgoing Announcement Menu; Reviewing the Outgoing Announcement, Recording the Outgoing Announcement and Changing the Outgoing Announcement.
Reviewing the Outgoing Announcement
From the Answerer Setup Menu:
1. Use the
5 or 6buttons to scroll to ANNOUNCEMENT.
. Press the
SELECT (SKL) to enter the menu.
. Press the
5 or 6buttons to select PLAY.
4. Press the
SELECT (SKL) to start playing the announcement. MSG. ANNOUNCEMENT
shows in display.
5. Press the
BACK (SKR) when you have nished reviewing the announcement.
Recording the Outgoing Announcement
For best results when recording, you should be about nine the inches from the microphone, and eliminate as much background noise as possible.
From the Answerer Setup Menu:
1. Use the
5 or 6buttons to scroll to ANNOUNCEMENT.
. Press the
SELECT (SKL) to enter the menu.
. Press the
5 or 6buttons to select RECORD.
4. Press the
SELECT (SKL) to display RECORD.
5. Press the
START (SKL) to record your announcement.
NOTE: If do not wish to record an announcement, press the BACK (SKR).
6. Press the STOP (SKR) when nished with recording, announcement will play back.
NOTE: To replay the announcement again, press the REPLAY (SKL).
Sample Outgoing Announcement
Hi, this is (use your name here), I can’t answer the phone right now, so please leave your name, number and a brief message after the tone, and I’ll get back to you. Thanks.
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Changing the Outgoing Announcement
From the Answerer Setup Menu:
1. Use the
5 or 6buttons to scroll to ANNOUNCEMENT.
. Press the
SELECT (SKL) to enter the menu.
. Press the
5 or 6buttons to select CHANGE.
4. Press the
SELECT (SKL) to enter the menu. DEFAULT/RECORDED shows in display.
5. Use the
5 or 6buttons to select DEFAULT or RECORDED.
6. Press the
SELECT button to conrm.
7. Press the
BACK (SKR) when you have nished your selection.
Base Rings To Answer
From the Answerer Setup Menu:
1. Use the
5 or 6 buttons to scroll to RING TO ANSWER.
. Press the
SELECT (SKL) to enter the menu.
. Press the
5 or 6 buttons to select 3 RINGS, 4 RINGS, 5 RINGS, 6 RINGS or TOLL
SAVER.
4. Press the
SELECT (SKL) to conrm.
NOTE: If you select Toll Saver (TS) the unit answers after the 3rd ring if there are NEW messages, OR the unit answers after the 5th ring if there are NO new messages. This is allows user to access their the answerer from another location and then hang up after 4 rings to save long distance charges.
Security Code
From the Answerer Setup Menu:
1. Use the
5 or 6 buttons to scroll to SECURITY CODE.
. Press the
SELECT (SKL) to enter the menu. SECURITY CODE 123 shows in display.
. Use the touch-tone pad to enter your new -digit security code. For example, press the
6,  and  number keys for security code 6. The default security code is
123.
4. Press the
OK (SKL) to conrm.
Forwarding Messages
This function will automatically forward the answerer’s messages to another phone number which allows you to receive your messages soon after they are left and eliminates the need to call periodically to check for messages remotely.
You may program the following items under the Forwarding Messages Menu; Set Forward Number, Forward ON/OFF, View Unit ID and Number of Retries.
Page 22

Set Forwarding Messages
From the Answerer Setup Menu:
1. Use the
5 or 6 buttons to scroll to FORWARD MSG.
. Press the
SELECT (SKL) to enter the menu.
. Use the
5 or 6buttons to scroll to SET FWD NUMBER.
4. Press the
SELECT (SKL) to enter the menu.
5. Use the touch-tone pad to enter the desired number. (Include area code if long distance number.)
NOTE: If you make a mistake press the DELETE (SKR) to erase the wrong digit(s).
6. Press the DONE (SKL) to conrm.
Forwarding Messages ON/OFF
From the Answerer Setup Menu:
1. Use the
5 or 6 buttons to scroll to FORWARD MSG.
. Press the
SELECT (SKL) to enter the menu.
. Use the
5 or 6 buttons to scroll to FORWARD ON/OFF.
4. Press the
SELECT (SKL) to enter the menu. ON OFF shows in display.
5. Use the
5 or 6 buttons to select ON or OFF.
6. Press the
SELECT (SKL) to conrm.
7. To activate setting, press the
MEMO button on the base. FW ANS shows in the display.
NOTE: Apart from enabling the message forward through the menu, you have to press the
MEMO
button on base to activate the Message Forwarding function. Also, the Message Forwarding must be activated for each line, for example if Line 1 is set to Off and Line 2 is set to On, when the
MEMO
button is pressed only Line 2 will have the Message
Forward function activated. F ANS1ON/2ON shows in the display if both lines are activated. If only Line 1 is activated, F ANS1ON/2OFF shows in the display.
View Unit ID
The unit's identication code number is for reference purposes only.
Page 23

Number of Retries
If the line of desired number is busy, answerer will continue to try to forward the messages again (up to three times, depending on selection) at a later time.
From the Answerer Setup Menu:
1. Use the
5 or 6 buttons to scroll to FORWARD MSG.
. Press the
SELECT (SKL) to enter the menu.
. Use the
5 or 6buttons to scroll to NUM OF RETRIES.
4. Press the
SELECT (SKL) to enter the menu.
5. Use the
5 or 6 buttons to select 0, 1, 2 or 3.
6. Press the
SELECT (SKL) to conrm.
Handset Telephone Set Up
NOTE: Changing menu settings on the handset will only change the settings on the handset, and changing menu settings on the base will only change the settings on the base. For example, if you change the language on the handset, it will not change the language on the base.
Using the Soft Keys
On the handset, there are two buttons under the display which represent several Soft Key (programmable) functions. Use these buttons to activate the Soft Key icons that appear in the display. The following programmable menus are available: Messages, Caller ID, Ringer, Registration, Handset Name, Date/Time, Language, Room Monitor and Area Code.
NOTE: During programming, you may press the END/CANCEL button at any time to exit.
Handset Display Prompt Language
The default display prompt language is English.
1. Make sure your phone is
OFF (not in TALK mode).
. Press the
MENU (SKR) to go to the main menu.
. Use the
5 or 6 buttons to scroll to LANGUAGE.
4. Press the
SELECT (SKL) to conrm.
5. Press the
5 or 6 buttons to select ENGLISH, FRANCAIS or ESPANOL.
6. Press the
SELECT (SKL) to save the selection.
Page 24
4
Messages
The display on the handset shows # MSG when you have messages.
1. Make sure your phone is
OFF (not in TALK mode).
. Press the
MENU (SKR) to access the main menu.
. Use the
5 or 6 buttons to scroll to MESSAGES.
4. Press the
SELECT (SKL) to conrm.
5. Use the
5 or 6buttons to scroll to desired MAILBOX 1 or 2.
6. Press the
SELECT (SKL) to access the option menu. ANSWERER REMOTE ACCESS
shows in the display and unit announces the following:
• Press  to play messages.
• Press  to stop.
• Press 0 while playing a message to erase.
• Press 1 to review.
• Press  to skip.
• Press 4 to turn OFF/ON.
• Press 7 to review menu again.
Caller ID
Receiving Caller ID
1. Make sure your phone is OFF (not in TALK mode). . Press the
MENU (SKR) to go to the main menu.
. Use the
5 or 6 buttons to scroll to CALLER ID.
4. Press the
SELECT (SKL) to conrm.
5. Press the
5 or 6buttons to review CID.
Delete Caller ID
1. Make sure your phone is OFF (not in TALK mode). . Press the
MENU (SKR) to access the main menu.
. Use the
5 or 6 buttons to scroll to CALLER ID.
4. Press the
SELECT (SKL) to conrm.
5. Use the
5 or 6 buttons to scroll to desired CID record.
6. Press the
OPTION (SKL) to access the option menu.
7. Use the
5 or 6 buttons to select DELETE CID and delete only that record. DELETE ALL CID? shows in the display. Press the YES (SKL) to conrm the deletion and DELETED shows in the display.
Page 25
5
-OR­ Use the
5 or 6 buttons to select DELETE ALL CID.
. Press the
SELECT (SKL). DELETE ALL CID? shows in the display.
9. Press the
YES (SKL) to conrm the deletion. The display shows ALL CALLER ID
DELETED.
Storing Caller ID
1. Make sure your phone is OFF (not in TALK mode). . Press the
5 or 6 buttons until the desired Caller ID record is displayed.
. Press the
OPTION (SKL) to access the option menu.
4. Use the
5 or 6 buttons to select STORE.
5. Press the
SELECT (SKL) to conrm. HANDSET BASE shows in the display.
6. Use the
5 or 6 buttons to select HANDSET or BASE, and press the SELECT (SKL) to conrm record location.
7.
ENTER NAME shows in the display. Use the touch-tone pad to enter a name if you want to enter or change the name.
. Press the
DONE button to scroll to ENTER NUMBER.
9. Press the
DONE button to scroll to VIP MELODY.
10. Use the
5 or 6 buttons or CHANGE (SKR) to scroll to the desired melody. Press the SELECT (SKL) to conrm.
11. Press the
DONE (SKL) to save the record and MEMORY STORED shows in the display.
Handset Ringers
You may program the following items independently for LINE 1 and LINE  under the Ringer Menu; Ringer Volume, Ringer Tone, VIP Melody and Key Tone. To access the Ringer Menu:
1. Make sure your phone is
OFF (not in TALK mode).
. Press the
MENU (SKR) to go to the main menu.
. Use the
5 or 6 buttons to scroll to RINGER.
4. Press the
SELECT (SKL) to conrm.
5. Use the
5 or 6buttons to select LINE 1 or LINE 2 for setting Line 1 or Line .
6. Press the
SELECT (SKL) to conrm.
Page 26
6
Handset Ringer Volume
From the Ringer Menu:
1. Use the
5 or 6 buttons to scroll to RINGER VOLUME. Press SELECT (SKL) to enter sub-menu.
. Use the
5 or 6 buttons to select HIGH, MEDIUM, LOW or OFF.
. Press the
SELECT (SKL) to conrm.
NOTE: If you turn the ringer OFF, the ringer off icon shows in the display.
Handset Ringer Tone
From the Ringer Menu:
1. Use the
5 or 6 buttons to scroll to RINGER TONE.
. Press the
SELECT (SKL) to select.
. Use the
5 or 6 buttons to scroll to the desired setting. You will hear a sample of the ringer tone you select.
4. Press the
SELECT (SKL) to conrm.
NOTE: Ringer Tone 1 through 5 are for dual tone ringer tone and Melody 1 through 15 are for melodies.
Handset VIP Melody
This features allow you to assign a specic melody to someone you want to get your attention when the person calls. When a VIP melody is assigned and that person calls, the unit rings the normal ring for the rst ring and then follows with VIP melody ring. You may choose from 15 different polyphonic melodies or 5 ringer tones.
NOTE: This feature ONLY works when the following conditions are met.
1. You have subscribed to Caller ID.
2. You have your Caller ID record previously transferred to the
memory. (Refer to Storing CID Records in Internal Memory). NO USER MEMORY will show in the display to remind the user to do CID record transfer rst.
From the Ringer Menu:
1. Use the
5 or 6 buttons to scroll to VIP MELODY.
.
Press the SELECT (SKL) to select.
. Use the
5 or 6 buttons to scroll to the desired setting. You will hear a sample of the ringer tone you select.
4. Press the
SELECT (SKL) to conrm.
NOTE: Ringer Tone 1 through 5 are for dual tone ringer tone and Melody 1 through 15 are for melodies.
Page 27
7
Handset Key Tone
From the Ringer Menu:
1. Use the
5 or 6 buttons to scroll to KEY TONE. Press SELECT (SKL) to enter sub-menu.
. Use the
5 or 6 buttons to select ON, OFF.
. Press the
SELECT (SKL) to conrm.
Handset Registration
1. Make sure your phone is OFF (not in TALK mode). . Press the
MENU (SKR) to go to the main menu.
. Use the
5 or 6 buttons to scroll to REGISTRATION.
4. Press the
SELECT (SKL) to conrm. PRESS INTERCOM ON BASE FOR 5S THEN PRESS
OK shows in the display.
5. Press and hold the
INTERCOM/PAGE button on base unit until the charge/in use
indicator ashes, then press handset OK (SKL). PLEASE WAIT, REGISTING shows in the display. HANDSET X REGISTERED shows in the handset display, where X is the handset number. You will hear a conrmation tone.
If handset displays PLEASE REGISTER, press the OK (SKL) on the handset and repeat step 5 above.
Handset Name
1. Make sure your phone is OFF (not in TALK mode). . Press the
MENU (SKR) to go to the main menu.
. Use the
5 or 6 buttons to scroll to HANDSET NAME.
4. Press the
SELECT (SKL) to enter the menu.
5. Use the touch-tone pad to enter a name (up to 1 characters). More than one letter is stored in each of the number keys. For example, to enter Bill Smith, press the  key twice for the letter B. Press the 4 key  times for the letter I. Press the 5 key  times for the letter L. Wait for 1 second, press the 5 key  times for the second letter L, and press the 1 key to insert a space between the rst and last name. Press the 7 key 4 times for the letter S; press the 6 key once for the letter M; press the 4 key  times for the letter I. Press the  key for the letter T; press the 4 key twice for the letter H.
NOTE: If you make a mistake, press the DELETE Soft Key Right (SKR) to backspace and delete one character at a time.
6. Press the DONE (SKL) to save.
Page 28

Handset Date/Time
You may program the following items under the Date/Time Menu; Date/Time, Time Format, Date Format. To access the Date/Time Menu:
1. Make sure your phone is
OFF (not in talk mode).
. Press the
MENU (SKR) to go to the main menu.
. Use the
5 or 6 buttons to scroll to DATE/TIME
4. Press the
SELECT (SKL) to conrm.
Set Date/Time
From the Date/Time Menu:
1. Use the
5 or 6buttons to scroll to DATE/TIME. Press SELECT (SKL) to enter sub-menu.
. Use the touch-tone pad to enter the current time. . Use the
AM/PM (SKR) to select AM or PM.
NOTE: The AM/PM selection is not available in 24-HOUR CLOCK format.
4. Press the NEXT (SKL) to save the selection and advance SET DATE sub-menu.
5. Use the touch-tone pad to enter current date. (for example, 1 December, 007) key in 1/1/007.)
6. Press the
OK (SKL) to save the selection.
Time Format
From the Date/Time Menu:
1. Use the
5 or 6buttons to scroll to TIME FORMAT. Press SELECT (SKL) to enter sub-
menu.
. Use the
5 or 6buttons to select 12-HOUR CLOCK or 24-HOUR CLOCK.
. Press the
SELECT (SKL) to save the selection.
Date Format
From the Date/Time Menu:
1. Use the
5 or 6buttons to scroll to DATE FORMAT. Press SELECT (SKL) to enter sub-
menu.
. Use the
5 or 6buttons to select MM/DD/YYYY or DD/MM/YYYY.
. Press the
SELECT (SKL) to save the selection.
Page 29
9
Language
1. Make sure your phone is OFF (not in TALK mode).
. Press the
MENU (SKR) to go to the main menu.
. Use the
5 or 6 buttons to scroll to LANGUAGE.
4. Press the
SELECT (SKL) to conrm.
5. Press the
5 or 6buttons to select ENGLISH, FRANÇAIS or ESPAÑOL.
6. Press the
SELECT (SKL) to save the selection.
Room Monitor
Room monitoring may be done from the base or the handset. Begin with unit you want to monitor with (the microphone);
1. Make sure your phone is OFF (not in TALK mode).
. Press the
MENU (SKR) to go to the main menu.
. Use the
5 or 6 buttons to scroll to ROOM MONITOR.
4. Press the
SELECT (SKL) to conrm.
5. The list of registered units shows in the display.
6. Use the
5 or 6 buttons to select the unit you wish to monitor.
7. Press the
SELECT (SKL) to conrm.
. The rst unit will then turn on the microphone and the second unit will turn on the
earpiece to monitor the sound.
Handset - Setting Local Area Codes
You can progrom the way the Caller ID records are displayed, for up to ve different codes for your area. For example; if 7 digits is selected, the number will be displayed as xxx-xxxx, and etc.
1. Make sure your phone is
OFF (not in TALK mode).
. Press the
MENU (SKR) to go to the main menu.
. Use the
5 or 6 buttons to scroll to SET AREA CODE.
4. Press the
SELECT (SKL) to conrm.
5. Use the touch-tone pad to enter your -digit area code.
6. Press the
DONE (SKL) to conrm the selection.
Page 30
0
Basic Operation
Charge/In Use Indicator
The phone is ON when the LED indicator on the handset and the charge/in use indicator on the base is lit. The handset and base indicators ash when you receive a call.
VMWI Indicator on Handset and the Base
IMPORTANT: In order to use this unit’s visual Message Waiting (VMWI) feature, you must subscribe to this service from your phone company.
The VMWI indicator on the top of the handset or VOICE MAIL indicator on the base ashes when you receive a new message from your service provider.
Answering a Call
1. To answer a call, press LINE 1, LINE 2, or the handsfree button before you begin speaking.
. To hang up, press the
END/CANCEL button on base or handset, or place the handset
in the base cradle.
Making a Call
1. Press LINE 1, LINE 2, or the handsfree button and dial the desired number.
-OR-
Enter the number rst, then press
LINE 1, LINE 2, or the handsfree button and the
number automatically dials.
NOTE: Press the handsfree button on the handset during conversation to switch between handset speakerphone and handset earpiece.
. To hang up, press the END/CANCEL button on base or handset, or place the handset
in the base cradle.
NOTE: If you want to hang up during handset handsfree mode, you need to hang up by pressing the END/CANCEL button on the handset.
NOTE: You may enter up to 32 pre-dial digits. NOTE: If you want to delete the pre-dial number you entered, press the
DELETE (SKR) to erase the digit(s).
Flash
Use the LINE 1 or LINE 2 button on base or handset to activate custom calling services such as call waiting or call transfer, which are available through your local phone company.
Page 31
1
Number Redial
You may redial a number up to  digits long. To quickly redial the last number you dialed:
1. Press
LINE 1, LINE 2, or the handsfree button.
. Press the
redial button.
-OR-
To choose from the last ve numbers you dialed through menu:
1. Press the
redial button rst, then use the
5 or 6
buttons to select the desired redial
number.
• Press the
5
button to review the oldest call and scroll toward the most recent calls
(higher numbers).
• Press the
6
button to review the newest call and scroll to older calls (lower numbers).
. Press
LINE 1, LINE 2, or the handsfree button. The number dials automatically.
Volume
Base Speakerphone
Use the VOLUME (5 or 6) buttons to adjust the speaker volume on the base to a comfortable level during a call OR press
LINE 1, LINE 2,
or the handsfree button on the
base and then adjust the volume. VOL -1 is the minimum level and VOL-9 is the maximum.
Cordless Handset
Use the
VOLUME (5 or 6
) buttons on the side of the handset to adjust the volume of
the handset’s earpiece during a call. There are four settings. Press the UP
(5 )
arrow
to increase the volume and DOWN
(6)
arrow to decrease the volume. You will see the
volume setting on the handset display. VOL 1 is the minimum and VOL 4 is the maximum.
Mute
To have a private, off-line conversation, use the mute feature. The party on the other end of the line cannot hear you, but you can still hear them.
1. During a conversation, press the
MUTE (SKL). MUTED shows in the display.
. Press the
UNMUTE (SKL) to cancel and return to your phone conversation.
Hold
Press the HOLD (SKR) to put a call on hold. LX ON HOLD shows in the display, where X is the line number.
To take a call off hold, press the UNHOLD (SKR).
• To switch a call on hold from the base to the cordless handset, press
LINE 1, LINE 2,
or handsfree button on the handset.
Page 32

Paging the Cordless Handset
This feature helps you locate a misplaced handset. Press and release the INTERCOM/PAGE button on the base. A list of registered handsets
show in the display, use the
5 or 6
buttons to select the unit you wish to page, and press
SELECT (SKL) to conrm. The cordless handset beeps intermittently and displays PAGING FROM BASE for about two minutes or until you press OK (SKL) on the handset or press
INTERCOM/PAGE on the base.
NOTE: You may still page the cordless handset even if the ringer is turned off.
Global De-registration
If one or more handsets become lost, you should de-register all handsets to ensure proper system operation. Follow the steps below to de-register all handsets at the same time.
WARNING: It is not recommended that a handset be de-registered unless absolutely necessary because once a handset is de-registered, that handset’s telephone features cannot be used until the handset is re-registered.
1. Unplug the power from the unit.
. Press and hold the
INTERCOM/PAGE button.
. Plug in power.
4. Hold the
INTERCOM/PAGE button until the Charge / In-Use indicator blinks. Release.
5. Press and hold the
INTERCOM/PAGE button again and the Charge / In-Use indicator
will blink rapidly.
6. A conrmation tone is emitted if de-registration procedure if successful, and all handsets display PLEASE REGISTER HANDSET. Press OK.
Room Monitor
Room monitoring may be done from the base or the handset. Begin with unit you want to monitor with (the microphone);
1. Make sure your phone is
OFF (not in TALK mode).
. Press the
MENU (SKR) to go to the main menu.
. Use the
5 or 6
buttons to scroll to ROOM MONITOR.
4. Press the
SELECT (SKL) to conrm.
5. The list of registered units shows in the display.
6. Use the
5 or 6
buttons to select the unit you wish to monitor.
7. Press the
SELECT (SKL) to conrm.
Page 33

. The rst unit will then turn on the microphone and the second unit will turn on
earpiece to monitor sound.
NOTE: Handsets can be on cradle or off cradle for room monitoring to work.
NOTE: While in room monitoring mode, the listening unit will emit an alert tone approximately every 4 seconds if there is an incoming call. You may press the
LINE 1 or LINE 2
button to quit room monitor and
answer the call. NOTE: Press the CANCEL (SKR) or the END/CANCEL button to exit room
monitor mode.
Call Transfer
During an external call, you may transfer the external call from base to handset(s) or vice versa.
NOTE: To cancel the call transfer, you may press END/CANCEL button or int button on base.
1. Press the int button to put the line on hold. LX ON HOLD shows in the display, where X is the Line number.
. Use the
5 or 6
buttons to select the desired handset or base. Press the SELECT (SKL)
to conrm.
NOTE: If you only have one handset registered in the system, it is paged automatically.
. Press the END/CANCEL button to transfer the call. TRANSFERRING FROM XXXX (where
XXXX is the name of the transferring unit) shows in the receiving unit's display.
4. Press the
OK (SKL) on the receiving unit to answer the call.
NOTE: If there is no answer within 2 minutes after transferring the call, then both units receive a call back notication. If neither unit answers within 30 seconds, then the external call will be automatically dropped.
Push to Talk
This feature allows you to directly talk to another registered handsets or base by pressing the PUSH TO TALK button on either handset or base respectively.
1. Make sure your phone is
OFF (not in TALK mode).
. Press the
PUSH TO TALK button on base or handset.
. A list of registered handsets and base shows on the display.
4. Use the
5 or 6
button to desired handset or base. The default setting at base is
HANDSET 1 and the default setting at handset is BASE.
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4
PAGING
HANDSET 2
EXIT
PAGING FROM
HANDSET 1
OK EXIT
5. Press the SELECT (SKL) to save your selection.
6. Press and hold the
PUSH TO TALK button to connect with the desired handset or base.
Intercom Operation
A two-way intercom is possible between the base and cordless handset(s) without tying up the telephone line and since the telephone line is not used, you can still receive incoming calls.
Making an Intercom Call
1. Make sure the phone is OFF (not in TALK mode).
. Press the
int button.
. Use the
5 or 6
buttons to select the desired handset or base.
NOTE: If you only have one handset registered in the system, it is paged automatically.
4. Press the SELECT (SKL).
5. The receiving handset or base is paged, a tone is sounded and the following information shows in the display:
Originating Handset/Base Receiving Handset/Base
When the OK (SKL) or int button on the receiving handset or base is pressed, the page is answered. If the page is not answered after two minutes, NO ANSWER shows in the display of the originating handset or base and the page is cancelled. The unit returns to standby mode.
NOTE: If a personalized name is assigned to the handset during registration, then that name is displayed instead of handset number.
NOTE: To cancel the page, press the EXIT (SKR) or int key on the originating unit.
Receiving an Intercom Call
When you receive an intercom call, the handset or base beeps. To answer the intercom call, press the OK (SKL), LINE 1 or LINE 2 button or the int button.
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5
Advanced Intercom Features
Receiving an Incoming Call During an Intercom Call
If you receive a telephone call during an intercom call, both handsets or base will emit alert tone and remain in intercom mode. Either handset or base user may press the corresponding LINE 1 or LINE 2 button or the handsfree button to answer the call.
Using Intercom with External Telephone Calls
During an external telephone call, you can use the intercom function to;
• page another handset and set up a private (-way) intercom conversation with another user while the telephone call is placed on hold
• create a -way conversation between the telephone caller, the base, and cordless handsets
• transfer the external telephone call to another handset
Two-Way Intercom Calls
1. During an external call, press the
int button on the handset or base and the external
call is placed on hold. The list of handsets or base shows in the display.
. Use the
5 or 6
button to select desired handset or base.
. Press the
SELECT (SKL) to page.
NOTE: The receiving handset or base presses the int button or the OK (SKL) to answer the intercom call. Both intercom users may speak privately. The external caller will not hear the intercom conversation.
4. When nished, press the EXIT (SKR) or int button to end the intercom call, return to the talk mode, and resume your original telephone conversation.
Three-Way calling
Between two handsets or a handset and base and an external call
1. During an external call, press the int button on the handset or base and the external call is placed on hold. The list of handsets or base show in the display.
. Use the
5 or 6
button to select desired handset or base. A tone sounds and PAGING
shows in the originating handset or base display.
NOTE: PAGING FROM… shows in the display on the receiving handset or base, and the receiving handset or base must press the int button or the OK (SKL) to answer the intercom.
. When the receiving handset or base connects, press the UNHOLD (SKR) on the
originating handset or base to conference with the receiving handset or base and the external caller. CONFERENCE shows in the display on the originating and receiving handsets.
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6
NOTE: A handset or base can enter conference mode directly by pressing the
LINE 1 or LINE 2 button
on the second handset or base
during a call.
Between a handset or base and external calls on the Line 1 and Line 2
1. During an external call on either LINE 1 or LINE , press the HOLD (SKR) to put the call on hold.
. If the originating line is LINE 1, press the
LINE 2 button. LINE 1 icon ashes and LINE 2
icon shows in the display steadily.
. Press the
CONF Soft Key to conference with the external call.
Transferring External Call to Other Handsets or Base
During an external call, you may transfer the external call to another handset or base.
1. Press the int button on the originating handset or base to put an external call on hold, and then page the receiving handset or base.
. The list of handsets or base shows in the display. Use the
5 or 6
button to select
desired handset or base.
. Press the
SELECT (SKL) to start the page. You will hear a paging tone. PAGING shows
on the originating handset’s display or base display, and PAGING FROM…. shows on the receiving handset’s display or base display.
4. When the receiving handset connects, press the
END/CANCEL button on the
originating handset or base to transfer the call.
- OR -
Press the
END/CANCEL button on the originating handset or base to transfer the call.
NOTE: If there is no answer within 30 seconds after transferring the call, then both units receive a call back notication and CALL BACK shows on the display. If neither unit answers within 20 seconds, then the external call will be automatically dropped.
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7
Caller ID (CID)
IMPORTANT: In order to use this unit’s Caller ID features, you must subscribe to either the standard Name/Number Caller ID Service or Call Waiting Caller ID Service. To know who is calling while you are on the phone, you must subscribe to Call Waiting Caller ID Service.
This unit receives and displays CID information transmitted by your local telephone company. This information can include the phone number, date and time; or the name, phone number, and date and time.
FORMAT
OPTION
09:37
PM
07/24
317-123-4567
PETER C HAN
5 O F 6
L1
Time call received
Caller ID/Memory Location
Caller ID phone number
Caller ID name
Date call received
Call Waiting Caller ID
Provided you subscribe to Call Waiting Caller ID service from your phone company; if you receive an incoming call and you are using the GE multi handset system, a beep indicates the presence of a Call Waiting call on the line. The Call Waiting Caller ID information will be displayed and stored in the history of all handsets in the system.
When you hear the call waiting beep in the handset receiver, press the
LINE 1 or LINE 2 button to put the current call on hold and answer the incoming call. Press the LINE 1 or LINE 2 button again to return to the original call.
Receiving CID Records
When you receive a call, Caller ID information is transmitted by the phone company to your telephone between the rst and second ring. The Caller ID information appears on your phone’s display while the phone rings, giving you a chance to monitor the information and decide whether or not to answer the call.
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
Storing CID Records (In CID Memory)
If you are not at home or cannot answer, your telephone’s Caller ID memory stores the data for the most recent 40 calls you received so that you can see who called while you were unavailable. When the 41st call is received, the oldest Caller ID record (1st call) is automatically deleted.
You may review the stored information at any time.
Reviewing Call Records
As calls are received and stored, the display is updated to let you know how many calls have been received.
NOTE: The CID records can be accessed quickly by pressing the 5 or 6 button while the unit is in standby mode.
1. Make sure the phone is OFF (not in TALK mode). . Press
MENU (SKR) to access main menu.
. Use the
5 or 6
button to scroll to CALLER ID.
4. Press the
SELECT (SKL) to enter the menu.
5. Press the
6
button to scroll through the call records from the most recent to the oldest. Press the 5 button to scroll through the call records from the oldest to the newest.
Dialing a Caller ID Number
1. Make sure the phone is OFF (not in TALK mode). . Use the
5 or 6
button to display the desired Caller ID record.
. Press the
LINE 1 or LINE 2 button or handsfree button to dial the number.
NOTE: Depending on (a) how the incoming caller’s phone number is formatted when it is received, and (b) whether or not you previously pre-programmed your local area code into the set up menu, you may need to adjust the format of the incoming caller’s stored phone number before making the call. Press the FORMAT Soft Key Right (SKR) while the number is displayed to adjust the number, and try again.
The format option lets you change the format of the displayed number.
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9
Available formats include:
Number of digits Explanation Example
Eleven digits long distance code “1” + -digit area code + 7-digit telephone number. 1-17--
Ten digits -digit area code + 7-digit telephone number. 17--
Seven digits 7-digit telephone number. -
NOTE: If the telephone number is corrupted, such as an alphabetical character in a number eld, you will hear an error tone and the number is not dialed. Unit displays UNABLE TO DIAL.
Storing CID Records in Internal Memory
You may transfer a Caller ID record to your phone’s memory.
NOTE: It is important that you format CID records correctly before storing in memory. It is not possible to reformat CID records stored in memory.
1. Make sure the phone is OFF (not in TALK mode). . Press the
5 or 6
button until the desired Caller ID record is displayed.
. Press the
OPTION (SKL) to access the option menu.
4. Use the
5 or 6
button to select STORE.
5. Press the
SELECT (SKL) to conrm.
NOTE: If using handset; HANDSET BASE shows in the display. Use the
5
or 6
button to select HANDSET or BASE, and press the
SELECT (SKL)
to
conrm record location.
6. ENTER NAME shows in the display.
7. Use the touch-tone pad to enter a name (up to 1 characters).
NOTE: If you make a mistake press the DELETE (SKR) to backspace and erase the wrong character(s) or number(s).
. Press the
DONE
button to scroll to ENTER NUMBER.
NOTE: The system treats PAUSES as delays or spaces in the dialing sequence. Each pause counts as 1 digit in the dialing sequence.
9. Use the touch-tone pad to enter the telephone number (up to 4 digits, including pauses), and press the
DONE
button to scroll to VIP MELODY.
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40
10. Press the CHANGE (SKR) to scroll to the desired melody. You will hear a sample of the ringer tone you select. Press SELECT (SKL) to conrm.
11. Press the
DONE (SKL) to save the record and MEMORY STORED shows in the display.
Deleting CID Records
1. Make sure the phone is OFF (not in TALK mode).
. Press the
MENU (SKR) to access main menu.
. Use the
5
or 6button to scroll to CALLER ID.
4. Press the
SELECT (SKL) to conrm.
5. Use the
5
or 6 button to scroll to desired CID record.
6. Press the
OPTION (SKL) to access the option menu.
7. Use the
5
or 6 button to select DELETE CID and delete only that record. Press the
SELECT (SKL) to conrm. DELETE ALL CID? shows in the display.
Press the
YES (SKL) to conrm the deletion and DELETED shows in the display.
-OR-
Use the
5
or 6 button to select DELETE ALL CID.
Press the
SELECT (SKL). DELETE ALL CID? shows in the display.
Press the
YES (SKL) to conrm the deletion. The display shows ALL CALLER ID
DELETED.
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41
Memory
The cordless handset and base each have their own separate memory storage areas. Store fty 11-character names and 4-digit telephone numbers in the handset and forty 11-character names and 4-digit telephone numbers in the base memories.
NOTE: Memory records are stored and searched in alphabetic order. For example, if a memory record is stored with the name “Beth” and then another memory record is stored with the name “Adam”, the record with the name “Adam” will be the rst record in the memory storage. Each record added might change the order of the records.
Storing a Name and Number in Memory
1. Make sure the phone is OFF (not in TALK mode).
. Press the
MEMORY (SKL) to enter the phonebook.
. Use the
5 or 6
button to scroll to NEW ENTRY.
NOTE: On the handset, you can select to store the new entry in either the Base phonebook or Handset phonebook. To choose Base phonebook, press the BASE (SKR).
4. Press the SELECT (SKL) to conrm. ENTER NAME shows in the display.
5. Repeat Steps 7 through 11 in Storing CID Records in Internal Memory
6. To enter another name and number in a different memory location, return to Step  and repeat the process.
Storing the Last Number Dialed
1. Make sure the phone is OFF (not in TALK mode).
. Press the
redial button, then use the
5 or 6
buttons to select the desired number.
. Press the
STORE (SKL) to store the number.
NOTE: If using handset; HANDSET BASE shows in the display. Use the
5
or 6
button to select HANDSET or BASE, and press the
SELECT (SKL)
to
conrm record location.
4. Use the touch-tone to enter the name (up to 11 characters).
5. Press the
DONE (SKL) to scroll to ENTER NUMBER.
NOTE: If the redial number has more than 24 digits, the redial number cannot be stored in memory.
6. Repeat Steps 9 through 11 in Storing CID Records in Internal Memory.
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4
Inserting a Pause in the Dialing Sequence
Press the #PAUSE button on the touch-tone pad twice to insert a delay in the dialing sequence of a stored telephone number when a pause is needed to wait for a dial tone (for example, after you dial 9 for an outside line, or wait for a computer access tone.) A pause shows on the display as a P. Each pause counts as 1 digit in the dialing sequence. If you need a longer pause, press the #PAUSE button twice again.
Reviewing a Stored Number
1. Make sure the phone is OFF (not in TALK mode).
. Press the
MEMORY (SKL) to enter the main menu.
. Use the
5
or 6 button to scroll to desired record.
-OR-
Press the -9 key to search for the desired record alphabetically. For example, if the
record names starts with the letter "N", pressing the 6 key will automatically skip to the records starting with the letter "M". The 6 button can then be pressed multiple times until the records starting with the letter "N" are displayed. You can then use the
5
or 6 button to scroll to desired record.
4. Press the
VIEW Soft Key Right (SKR) to review the detail information of the record.
NOTE: The handset can access the base memory as well as the handset memory. To access the base memory from the handset, press the MEMORY (SKL) and then press the BASE (SKR).
Changing a Stored Number
1. Make sure the phone is OFF (not in TALK mode).
. Press the
MEMORY (SKL) to enter the phone book.
. Use the
5
or 6 button to scroll to desired record.
4. Press the
OPTION (SKL) to access the option menu.
5. Use the
5
or 6 button to scroll to EDIT.
6. Press the
SELECT (SKL) to conrm.
7. Repeat Steps 6 through 10 in Storing CID Records in Internal Memory.
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4
Deleting Records Stored in Memory
1. Make sure the phone is OFF (not in TALK mode).
. Press the
MEMORY (SKL) to enter the phone book.
. Use the
5
or 6 button to scroll to desired record.
4. Press the
OPTION (SKL) to access the option menu.
5. Use the
5
or 6 button to scroll to DELETE. Press the SELECT button. DELETE ? shows
in the display.
6. Press the
YES (SKL) to conrm the deletion. MEMORY DELETED shows in the display.
Dialing a Number from Memory
1. Make sure the phone is ON (in TALK mode) by pressing the LINE 1 or LINE 2 button or handsfree button.
NOTE: While in TALK mode, the handset’s can only access the handset memory. Make sure the memory records from the base are transferred to the handset in order to access them.
. Use the 5 or 6button to select the desired record.
-OR-
Press the -9 key to search for the desired record alphabetically. For example, if the
record names starts with the letter "N", pressing the 6 key will automatically skip to the records starting with the letter "M". The 6 button can then be pressed multiple times until the records starting with the letter "N" are displayed. You can then use the
5
or 6 button to scroll to desired record.
NOTE: For Chain Dialing feature, repeat Steps 2 and 3 until all sequences are entered.
. Press the DIAL (SKL) to conrm. The number dials automatically.
-OR-
1. Make sure the phone is
OFF (not in TALK mode).
. Press the
MEMORY (SKL) to enter the phone book.
. Use the
5
or 6button to select the desired number.
-OR-
Press the -9 key to search for the desired record alphabetically.
4. Press the
LINE 1 or LINE 2 button or the handsfree button. The number dials
automatically.
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44
Chain Dialing from Memory
Use the “Dialing a Number from Memory” feature to make calls that require a sequence of numbers, such as a frequently used long distance card number. This can be storing the various segments as a phone book record and then memory dialing in the correct sequence.
TIP: Wait for the access tones before pressing the MEMORY button or your call might not go through.
Transferring Memory
NOTE: Transferring memory between the base and the handset can ONLY be done with the cordless handsets. The cordless handsets can save a memory record into the handset memory storage or the base. The cordless handset can also transfer a memory record from the handset to the base or from the base to the handset.
Transferring memory from the handset to the base:
1. Press the MEMORY (SKL) to enter the phone book.
. Use the
5
or 6 button to select the desired memory record to be transferred.
. Press the
OPTION (SKL).
4. Use the
5
or 6 button to select COPY TO BASE.
5. Press the
SELECT (SKL).
6. You will hear a conrmation tone and the display shows
COPY TO BASE.
Transferring memory from the base to a handset:
Memory records transferred from the base to a handset will only transfer to the handset initiating the transfer. Each handset must transfer the memory record into the handset memory individually.
1. Press the
MEMORY (SKL).
. Press the
BASE (SKR) to access the base memory.
. Use the
5
or 6 button to select the desired memory record to be transferred.
4. Press the
OPTION (SKL).
5. Use the
5
or 6 button to select COPY TO HS.
6. Press the
SELECT (SKL).
7. You will hear a conrmation tone and the display shows
MEMORY STORED.
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45
Answering System Operation
This section discusses the buttons and features on the answering system.
Handset Messages Indicator
The handset MESSAGES indicator shows you have new messages. It blinks if there are new messages. The 1/2 ON OFF button must be ON in order for the MESSAGES indicator to work.
Screening Calls from the Base
1. Wait for the caller to begin leaving a message (to determine who is calling).
. To speak to the caller, pick up the handset, and press the
LINE 1 or LINE 2 button or
handsfree button on the base or handset.
The answering system automatically stops recording when you activate the handset or base or pick up an extension phone.
TIP: Make sure the volume on the base is set loud enough to hear your incoming calls.
Message Playback
Base Unit
The messages indicator on the base lets you know when you have messages. To play messages in Line 1 Mailbox or in Line  Mailbox, press the corresponding
PLAY/STOP 1 or
2 button.
While a message is playing, you may do the following:
• Press the corresponding
PLAY/STOP 1 or 2 button to stop the message playback.
• Press and release the
7 (REPEAT) button to restart the current message.
• Press and release the
7 (REPEAT) button twice to go to the previous message.
• Press and release the
8 (SKIP) button to go to the next message.
• Press the
DELETE button to erase the current message.
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46
Handset
The display on the handset shows # MSG when you have messages.
1. Make sure the phone is
OFF (not in TALK mode).
. Press the
MENU (SKR) to access main menu.
. Use the
5
or 6button to scroll to MESSAGES.
4. Press the
SELECT (SKL) to conrm.
5. Use the
5
or 6 button to scroll to desired MAILBOX 1 or 2.
6. Press the
SELECT (SKL) to access the option menu. ANSWERER REMOTE ACCESS
shows in display and unit announces the following;
• Press  to play messages.
• Press  to stop.
• Press 0 while playing a message to erase.
• Press 1 to review.
• Press  to skip.
• Press 4 to turn OFF/ON.
• Press 7 to review menu again.
Memory Full
When the answering system memory is full, the system answers after 10 rings. You should erase some messages so the answering system may record new messages.
NOTE: The maximum recording time of an incoming message is about 3 minutes per each and the total allowable recording time is about 20 minutes for 2 mailboxes to share. The total allowable number of recorded message is 50 for each mailbox. The answering system will be full when either one of the above conditions is reached.
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47
Erasing Messages
You may erase messages three ways: one message at a time from the base; all messages from the base or one message at a time from the handset or a phone in another location.
NOTE: Erased messages cannot be restored.
To erase one message at a time from the base:
1. Press the
PLAY/STOP button. The message plays.
. Press and release the
DELETE button. MSG X ERASED shows in the display.
To erase all messages from the base:
1. Press the
PLAY/STOP button. The message plays.
. Press and hold the
DELETE button. ERASE ALL MESSAGES? shows in the display.
. Press the
YES (SKL) to conrm the deletion. ALL MESSAGES ERASED shows in the
display.
To erase a message from the handset:
1. Press the
MENU (SKR) on the handset.
. Use the
5
or 6 buttons to scroll to MESSAGES.
. Press the
SELECT (SKL) to conrm. MAILBOX 1 (XX) MAILBOX 2 (XX) shows in display,
where XX is the number of the new messages in the mail box.
4. Use the
5
or 6 buttons to select the desired mailbox.
5. Press the
SELECT (SKL) to conrm. ANSWERER REMOTE ACCESS shows in display.
6. Press the
PLAY/STOP on the handset (the  button). The message plays.
7. Press the
ERASE (the 0 button) to erase the message during message playback.
Leaving a Memo
Base Unit
1. Press and hold the MEMO button on the base. You must hold the button until you nish recording the memo.
. Begin speaking after you hear the beep. . Release the
MEMO button when nished.
NOTE: Message will default record in Mailbox 1.
Page 48
4
Remote Access
You can access your answering system from any touch-tone phone by entering your -digit security code during the playing of outgoing announcement or after you hear the outgoing announcement.
1. Dial the telephone number to which the answering system is connected. . Enter the security code during the outgoing announcement or after you hear the tone. . Follow the voice menu to use the answering system’s remote functions. The remote feature lets you perform the following functions:
• Press  to play messages.
• Press  to stop.
• Press 0 while playing a message to erase.
• Press 1 to review.
• Press  to skip.
• Press 4 to turn OFF/ON.
• Press 7 to review menu again.
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49
Belt Clip and Optional Headset
Connecting the Belt Clip
1. To attach the belt clip, insert the sides of the belt clip into the slots on each side of the handset.
. Snap the ends of the belt clip into place.
Connecting an Optional Headset to the Handset
Each handset can be used with an optional headset hands free operation.
1. Connect the headset to the headset jack on the side of the handset. The handset receiver and microphone are disabled when the headset is connected.
. Adjust the headset to rest comfortably on top of your head and over your ear. Move
the microphone to approximately two to three inches from your mouth.
. Press the
LINE 1 or LINE 2
button
to answer a call or make calls using the headset.
4. To return to normal operation, unplug the headset from the jack.
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50
Changing the Battery
CAUTION: To reduce the risk of re or personal injury, use only the Thomson Inc. appoved Nickel Metal Hydride (Ni-MH) battery model 5-2721, which is compatible with this unit.
1. Make sure the telephone is OFF (not in TALK mode) before you replace the battery.
. Remove the battery compartment door. . Disconnect the battery plug from the jack inside the battery compartment and remove
the battery pack from the handset.
4. Insert the new battery pack and connect the cord to the jack inside the battery compartment.
5. Put the battery compartment door back on.
6. Place handset in the base or handset charge cradle to charge.
Allow the handset battery to properly charge (for 16 hours) prior to rst use or when you install a new battery pack. If you do not properly charge the phone, battery performance will be compromised.
Battery Safety Precautions
Do not burn, disassemble, mutilate, or puncture. Like other batteries of this type, toxic materials could be released which can cause injury.
To reduce the risk of re or personal injury, use only the
Nickel Metal Hydride
(Ni-MH)
battery listed in the User’s Guide.
Keep batteries out of the reach of children.
• Remove batteries if storing over 0 days.
NOTE: The RBRC seal on the battery used in your Thomson Inc. product indicates that we are participating in a program to collect and recycle the rechargeable battery (or batteries). For more information go to the RBRC web site at www.rbrc.org or call 1-800-8-BATTERY or contact a local recycling center.
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51
Display Messages
The following indicators show the status of a message or of the unit.
BLOCKED CALL/
The person is calling from a name or number that has been
BLOCKED NAME/
blocked from transmission.
BLOCKED NUMBER BUSY Indicates the system is busy and not able to connect to the
system.
CALL WAITING Indicates a call is waiting on the line. DELETE ALL? Prompt asking if you want to erase all Caller ID records. DELETE CALL ID? Prompt asking if you want to erase the current Caller ID record
that is shown on the display.
DELETED Prompt conrming the Caller ID record is erased. ENTER NAME Prompt telling you to enter the name in one of the 50 memory
locations.
ENTER NUMBR Prompt telling you to enter a telephone number in one of the 50
memory locations.
INCOMPLETE DATA Caller information has been interrupted during transmission or the
phone line is excessively noisy.
LOW BATTERY Indicates the battery pack needs charged. NO CALLS Indicates no calls have been received. NO DATA No Caller ID information was received. PAGING The page button on the base has been pressed. PRESS TALK KEY Indicates the CID number is a Direct Dial Number (DDN) and
cannot be formatted.
UNKNOWN CALL The incoming call is from an area not serviced by Caller ID or the NAME/NUMBER information was not sent.
Handset Sound Signals
Signal Meaning
A long warbling tone (with ringer on) Signals an incoming call Three short beeps Page signal One short beep (every 7 seconds) Low battery warning
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5
Troubleshooting Guide
Caller ID Solutions
No display
• Fully charge (for 16 hours) or replace the battery.
• If you are using AC (electrical) power, make sure that the unit is connected to a non-switched electrical outlet. Unplug the AC power converter from the unit and plug it back in.
Caller ID Error Message
• The unit displays this message if it detects anything other than valid Caller ID information during the silent period after the rst ring. This message indicates the presence of noise on the line.
No Caller ID
• In order to receive Caller ID information, you must subscribe to the standard name/number Caller ID service from your local telephone company.
Telephone Solutions
No dial tone
• Check and
repeat installation steps: Ensure the base power cord is connected to a working outlet . Ensure the telephone line cord is connected to the base and the wall jack.
Disconnect the base from the wall phone jack and connect another phone to the same jack. If there is no dial tone on the second phone, the problem might be your
wiring or local service.
• The cordless handset may be out of range of the base. Move closer to the base.
• Ensure the battery is properly charged (16 hours).
• Ensure the battery pack is installed correctly.
• Did the handset beep when you pressed the
LINE 1, LINE 2 or handsfree button? The
battery may need to be charged.
Dial tone is OK, but can’t dial out
• Make sure the TONE/PULSE setting on the base is set to the type of phone service
you are subscribed to.
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5
Handset/Base does not ring
• Make sure the handset and base ringer is turned On.
• The cordless handset may be out of range. Move closer to the base.
• You may have too many extension phones on your line. Try unplugging some phones.
• Check for dial tone. If no dial tone is heard, see solutions for "No dial tone."
You experience static, noise, or fading in and out
• The cordless handset may be out of range of the base. Move closer to the base.
• Make sure base is not plugged into an outlet with another household appliance.
• Charge the battery.
Unit beeps
• Charge battery for
16 hours.
• See solutions for “No dial tone”.
• Replace the battery.
Memory Dialing doesn’t work
• Did you program the memory location keys correctly?
• Did you follow proper dialing sequence?
Phone dials in pulse with tone service
• Make sure phone is in tone dialing mode.
Phone won't dial out with pulse service
• Make sure phone is in pulse dialing mode.
Battery Solutions
If you experience any of the following problems, even after fully recharging the battery, you may need to replace the battery pack:
• Short talk time
• Poor sound quality
• Limited range
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Answering System Solutions
Can’t hear messages, beep, etc.
Adjust speaker volume. Time/Day setting stuck at 1 a.m. Mon.
Set the time clock. Answers on 10th ring
Make sure answering system is turned On.
Answering system memory may be full. Erase some messages. Incoming messages are incomplete
An extension phone may have been lifted as a message is received.
Answering system memory is full. Erase some messages.
You may have accidently pressed the
play/stop button during playback and stopped
the message.
Won’t respond to remote commands
You must use a tone-dial phone. This phone does not support pulse (rotary) dialing.
Make sure to enter the correct security code.
Did unit hang up? If you take no action for a period of time, it automatically hangs up.
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General Product Care
To keep your unit working and looking good, follow these guidelines:
• Avoid putting the phone near heating appliances and devices that generate electrical
noise (for example, motors or uorescent lamps).
• DO NOT expose to direct sunlight or moisture.
• Avoid dropping the handset, as well as other rough treatment to the phone.
• Clean the phone with a soft cloth.
• Never use a strong cleaning agent or abrasive powder because this will damage the
nish.
• Retain the original packaging in case you need to ship the phone at a later date.
Causes of Poor Reception
• Aluminum siding.
• Foil backing on insulation.
• Heating ducts and other metal construction that can shield radio signals.
• You’re too close to appliances such as microwaves, stoves, computers, etc.
• Atmospheric conditions, such as strong storms.
• Base is installed in the basement or lower oor of the house.
• Base is plugged into AC outlet with other electronic devices.
• Baby monitor is using the same frequency.
• Handset battery is low.
• You’re out of range of the base.
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Warranty
Thomson Multimedia Ltd., warrants to the purchaser or gift recipient that if any manufacturing defect becomes apparent in this product within 1 year from the original date of purchase, it will be replaced free of charge, including return transportation.
This warranty does not include damage to the product resulting from accidents, misuse or leaking batteries.
Should your product not perform properly during the warranty period, either:
1. Return it to the selling dealer with proof of purchase for replacement, OR . Call 1-00-5-0 (English) or 1-00-5-0445 (French) for instructions concerning
where to mail the product.
The provisions of this written warranty are in addition to and not a modication of or subtraction from the statutory warranties and other rights and remedies contained in any applicable legislation, and to the extent that any such provisions purport to disclaim, exclude or limit any such statutory warranties and other rights and remedies, such provisions shall be deemed to be amended to the extent necessary to comply therewith.
Attach your sales receipt to this booklet for future reference. This information is required if service is needed during the warranty period.
PURCHASE DATE _________________________________________________________
NAME OF STORE _________________________________________________________
Accessory Information
To order, call the nearest distributor for your area;
Ontario: (905) 624-851 Manitoba: (204) 783-2088 British Columbia: (604) 438-8001 Quebec: (514) 352-9071
A shipping and handling fee will be charged upon ordering. It is required by law to collect appropriate sales tax for each individual state, country, and locality to which the merchandise is being sent. Items are subject to availability.
DESCRIPTION MODEL NO. AC power adaptor 5-2760 Belt Clip 5-2717 Headset 5-2425 (black) Replacement Handset Battery 5-2721 Accy. Handset Recharge Cradle 5-2753
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Index
A
Accessory Information 56 Advanced Intercom Features 5 Answer ON/OFF 19 Answerer Setup 19 Answering a Call 0 Answering System Operation 45 Answering System Solutions 54
B
Base - Set Local Area Codes 17 Base Date/Time 16 Base Key Tone 19 Base Layout 11 Base Name 15 Base Ringer Tone 1 Base Ringer Volume 1 Base Ringers 17 Base Rings To Answer 1 Base Speakerphone 1 Base Speakerphone Set Up 14 Base Unit 45, 47 Base VIP Melody Tone 1 Base Voice/Display Prompt Language 15 Basic Operation 0 Battery Safety Precautions 50 Before You Begin 7 Belt Clip and Optional Headset 49
C
Call Transfer  Call Waiting Caller ID 7 Caller ID 4
Caller ID (CID) 7 Causes of Poor Reception 55 Chain Dialing from Memory 44 Changing a Stored Number 4 Changing the Battery 50 Changing the Outgoing
Announcement 1 Charge/In Use Indicator 0 Connecting an Optional Headset to the
Handset 49 Connecting the Base Station 1 Connecting the Belt Clip 49 Cordless Handset 1
D
Date Format 16,  Delete Caller ID 4 Deleting CID Records 40 Deleting Records Stored in Memory 4 Dialing a Caller ID Number  Dialing a Number from Memory 4 Digital Security System 9 Display Messages 51
E
Erasing Messages 47
F
FCC RF Radiation Exposure
Statement  Flash 0 Forwarding Messages 1 Forwarding Messages ON/OFF 
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5
G
General Product Care 55 Global De-registration 
H
Handset 46 Handset - Setting Local Area Codes 9 Handset Date/Time  Handset Display Prompt Language  Handset Key Tone 7 Handset Layout 10 Handset Messages Indicator 45 Handset Name 7 Handset Registration 7 Handset Ringers 5 Handset Ringer Tone 6 Handset Ringer Volume 6 Handset Sound Signals 51 Handset Telephone Set Up  Handset VIP Melody 6 Hearing Aid Compatibility (HAC)  Hold 1
I
Important Information  Important Installation Guidelines 9 Information for DECT Product  Inserting a Pause in the Dialing
Sequence 4 Installation 9 Installing the Backup Batteries on
Base Unit 1 Installing the Base Station 1
Installing the Handset Battery 1 Installing the Phone 1 Intercom Operation 4 Interference Information  Introduction 6
L
Language 9 Leaving a Memo 47 Licensing
M
Making a Call 0 Making an Intercom Call 4 Memory 41 Memory Full 46 Message Playback 45 Messages 4 Mute 1
N
Number of Retries  Number Redial 1
O
Outgoing Announcement 0
P
Paging the Cordless Handset  Parts Checklist 7 Push to Talk 
Index
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R
Receiving an Incoming Call During an
Intercom Call 5 Receiving an Intercom Call 4 Receiving Caller ID 4 Receiving CID Records 7 Recording the Outgoing
Announcement 0 Remote Access 4 REN Number  Reviewing a Stored Number 4 Reviewing Call Records  Reviewing the Outgoing
Announcement 0 Room Monitor 9, 
S
Screening Calls from the Base45 Security Code 1 Set Date/Time 16,  Set Forwarding Messages  Speakerphone Volume 14 Storing a Name and Number
in Memory 41 Storing Caller ID 5 Storing CID Records  Storing CID Records in
Internal Memory 9 Storing the Last Number Dialed 41
Index
T
Telephone Jack Requirements  Telephone Network Information  Three-Way Calling 5 Time Format 16,  Tone/Pulse 17 Transferring External Call to Other
Handsets or Base 6 Transferring Memory 44 Troubleshooting Guide 5 Turning the Answerer(s) On or Off 14 Two-Way Intercom Calls 5
U
Using Intercom with External Telephone
Calls 5 Using the Soft Keys 14, 
V
View Unit ID  VMWI Indicator on Handset and
the Base 0 Volume 1
W
Wall Mounting the Base 14 Warranty 56
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Model 165 00076 (Rev. 0 Can E) 0- Printed in China
Thomson Multimedia Ltd.
0 Eglinton Ave W., Suite 04 Mississauga, ON Canada L5R E7 © 00 Thomson Multimedia Ltd.
Trademark(s) ® Registered
Marque(s) ® déposée(s)
Visit the GE website at: www.GE.com/phones
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