GE 28052EE2-A, 28052EE4-A, 28052EE3-A, 28052EE1-A User Manual

Model 28052 Se ries

5.8GHz DECT Multi-handset
Speakerphone/Answering System
User’s Guide

Your new GE telephone system is EXPANDABLE up to a total of 6 handsets (by purchase of
optional Model 28002 handset with charge cradle)

Equipment Approval Information

Your telephone equipment is approved for connection to the Public Switched Telephone Network and is in compliance with
parts 15 and 68, FCC Rules and Regulations and the Technical Requirements for Telephone Terminal Equipment
published by ACTA.
1 Notification to the Local Telephone Company

On the bottom of this equipment is a label indicating, among other information, the US number and Ringer Equivalence
Number (REN) for the equipment. You must, upon request, provide this information to your telephone company.
The REN is useful in determining the number of devices you may connect to your telephone line and still have all of
these devices ring when your telephone number is called. In most (but not all) areas, the sum of the RENs of all devices
connected to one line should not exceed 5. To be certain of the number of devices you may connect to your line as
determined by the REN, you should contact your local telephone company.
A plug and jack used to connect this equipment to the premises wiring and telephone network must comply with the
applicable FCC Part 68 rules and requirements adopted by the ACTA. A compliant telephone cord and modular plug is
provided with this product. It is designed to be connected to a compatible modular jack that is also compliant. See
installation instructions for details.
Notes

• This equipment may not be used on coin service provided by the telephone company.

• Party lines are subject to state tariffs, and therefore, you may not be able to use your own telephone equipment if you
are on a party line. Check with your local telephone company.

• Notice must be given to the telephone company upon permanent disconnection of your telephone from your line.

• If your home has specially wired alarm equipment connected to the telephone line, ensure the installation of this
product does not disable your alarm equipment. If you have questions about what will disable alarm equipment, consult
your telephone company or a qualified installer.

US Number is located on the cabinet bottom.

REN Number is located on the cabinet bottom.

Model 28052
XXXXXXXX
xx-xx
Printed in China

2 Rights of the Telephone Company

Should your equipment cause trouble on y our line which may harm the telephone network, the telephone company shall,
where practicable, notify you that temporary discontinuance of service may be required. Where prior notice is not
practicable and the circumstances warrant such action, the telephone company may temporarily discontinue service
immediately. In case of such temporary discontinuance, the telephone company must: (1) promptly notify you of such
temporary discontinuance; (2) afford you the opportunity to correct the situation; and (3) inform you of your right to bring
a complaint to the Commission pursuant to procedures set forth in Subpart E of Part 68, FCC Rules and Regulations.
The telephone company may make changes in its communications facilities, equipment, operations or procedures where
such action is required in the operation of its business and not inconsistent with FCC Rules and Regulations. If these
changes are expected to affect the use or performance of your telephone equipment, the telephone company must give
you adequate notice, in writing, to allow you to maintain uninterrupted service.

Interference Information

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device
may not cause harmful interference; and (2) This device must accept any interference received, including interference that
may cause undesired operation.
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the
FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential
installation.
This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with
the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference
will not occur in a particular installation.
Privacy of Communications may not be ensured when using this product.
If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the
equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

• Reorient or relocate the receiving antenna (that is, the antenna for radio or television that is “receiving” the
interference).

• Reorient or relocate and increase the separation between the telecommunications equipment and receiving antenna.

• Connect the telecommunications equipment into an outlet on a circuit different from that to which the receiving antenna
is connected.

If these measures do not eliminate the interference, please consult your dealer or an experienced radio/television
technician for additional suggestions. Also, the Federal Communications Commission has prepared a helpful booklet, “How
To Identify and Resolve Radio/TV Interference Problems.” This booklet is available from the U.S. Government Printing
Office, Washington, D.C. 20402. Please specify stock number 004-000-00345-4 when ordering copies.

Notice: The changes or modifications not expressly approved by the party responsible for compliance could void the user’s
authority to operate the equipment.

Hearing Aid Compatibility (HAC)

This telephone system meets FCC standards for Hearing Aid Compatibility.

Licensing

Licensed under US Patent 6,427,009

FCC RF Radiation Exposure Statement

This equipment complies with FCC RF radiation exposure limits set forth for an uncontrolled environment. This equipment
should be installed and operated with a minimum distance of 20 centimeters between the radiator and your body. This
transmitter must not be co-located or operated in conjunction with any other antenna or transmitter.”

For body worn operation, this phone has been tested and meets the FCC RF exposure guidelines when used with the belt

clip supplied with this product. Use of other accessories may not ensure compliance with FCC RF exposure guidelines.
Note: This 28052 telephone is compliant with the DECT 6.0 standard which operates in the 5.725GHz to 5.85GHz
frequency range.

Introduction

CAUTION: When using telephone equipment, there are basic safety instructions that should always
be followed. Refer to the IMPORTANT SAFETY INSTRUCTIONS provided with this product and save
them for future reference.

IMPORTANT: Because cordless phones operate on electricity, you should have at least one phone in your
home that isn’t cordless, in case the power in your home goes out.

Before you begin

Parts Checklist (for model 28052EE1-A)

Make sure your package includes the items shown here.

For Model 28052EE2-A there will be ONE additional handset, charge cradle,
belt clip, battery pack and cover than shown above.
For Model 28052EE3-A there will be TWO additional handsets, charge cradles,
belt clips, battery packs and covers than shown above.
For Model 28052EE4-A there will be THREE additional handsets, charge cradles,
belt clips, battery packs and covers than shown above.

Telephone Jack Requirements

To use this phone, you need an RJ11C type modular telephone jack, which might look

like the one pictured here, installed in your home. If you don’t have a modular jack, call

your local phone company to find out how to get one installed.

Installation

Digital Security System

Your cordless phone uses a digital security system to protect against false ringing, unauthorized access, and charges to
your phone line.

INSTALLATION NOTE: Some cordless telephones operate at frequencies that may cause or receive
interference with nearby TVs, microwave ovens, and VCRs. To minimize or prevent such interference, the
base of the cordless telephone should not be placed near or on top of a TV, microwave ovens, or VCR. If
such interference continues, move the cordless telephone farther away from these appliances.

Certain other communications devices may also use the 5.8 GHz frequency for communication, and, if not
properly set, these devices may interfere with each other and/or your new telephone. If you are concerned
with interference, please refer to the owner’s manual for these devices on how to properly set channels to
avoid interference. Typical devices that may use the 5.8 GHz frequency for communication include
wireless audio/video senders, wireless computer networks, multi-handset cordless telephone systems,
and some long-range cordless telephone systems.

Important Installation Guidelines

• Avoid sources of noise and heat, such as motors, fluorescent lighting, microwave ovens, heating appliances and direct
sunlight.

• Avoid areas of excessive dust, moisture and low temperature.

• Avoid other cordless telephones or personal computers.

• Never install telephone wiring during a lightning storm.

• Never install telephone jacks in wet locations unless the jack is specifically designed for wet locations.

• Never touch non-insulated telephone wires or terminals, unless the telephone line has been disconnected at the
network interface.

• Use caution when installing or modifying telephone lines.

Handset layout

Base layout

Installing the phone

Installing the Handset Battery

NOTE: You must connect the handset battery before use.
CAUTION: To reduce the risk of fire or personal injury, use only the Thomson Inc. approved model

TBD Nickel-metal Hydride battery (Ni-MH), which is compatible with this unit.

1. Locate battery and battery door which are packaged together inside a plastic bag and are separate from the handset.

2. Locate the battery compartment on the back of the handset.

3. Plug the battery pack cord into the jack inside the compartment.

NOTE: To ensure proper battery installation, the connector is keyed and can be inserted only
one way.

4. Insert the battery pack.

5. Close the battery compartment by pushing the door up until it snaps into place.

Base Station

1. Choose an area near an electrical outlet and a telephone wall jack (RJ11C), and place your cordless telephone on a
level surface, such as a desktop or tabletop, or you may mount it on the wall.

2. Plug one end of the telephone line cord into the TEL LINE jack on the bottom of the base and the other end into a
modular jack.

3. Plug the AC power converter into the electrical outlet and the DC connector into the jack on the bottom of the base.

4. Place the handset in the base cradle. The charge/in use indicator turns on, verifying the battery is charging.

5. Allow the phone to charge for 16 hours prior to first use. If you don’t properly charge the phone, battery performance is
compromised.

CAUTION: Use only the model TBD power adaptor that came with this unit. Using other power
adaptors may damage the unit.

Answering System Setup

This section shows you how to set up your answering system to receive incoming calls. Before you begin the set up
process, you must turn on the answering system.

• Press the ans on/off button to turn the answering system on and off. The MESSAGES indicator lights when the answering
system is on. The indicator blinks when you have new messages.

NOTE: The answering system displays “- -” when it is off.

Setting the Voice Prompt Language

The default voice prompt language is English.

To change the answering system’s voice prompt language,

• Press the LANGUAGE button on front of base to change to the FRENCH voice prompt. The unit announces “OPTION
FRANCAISE “ and Fr shows in the message counter.

• Press the LANGUAGE button again to change to the SPANISH voice prompt. The unit announces “SELECCION
ESPANOL” and SP shows in the message counter.

NOTE: To change to English, press the LANGUAGE button again.
NOTE: In remote access mode, the system follows the selected language. The voice prompt language

cannot be switched remotely.

Voice Time/Day Stamp and Real Time Clock

1. Make sure the answering system is ON.

2. Press and hold the DAY/CHECK button to set the day of the week.

3. Press and hold the HOUR button to set the hour (a.m. or p.m.). Example: 12AM, 1AM, or 12PM, 1PM.

4. Press and release the MIN button to advance the clock in one minute intervals. Press and hold to increase by 5-minute
increments.

5. After the time is set, the real time clock will be displayed on the handset within 1 minute.

NOTE: You must set the day manually. You may choose to set the time manually as well, although the time
is automatically transmitted by your local phone company as part of Caller ID service. If you subscribe to
Caller ID service, the current time is set automatically when you receive your first CID record.

Speaker Volume

Use the VOLUME (▼ or ▲) buttons to adjust speaker volume on the base to a comfortable level. L1 is the minimum
speaker volume and L8 is the maximum.

Voice Instruction
If you need additional assistance, press the memo button in standby mode and follow the voice instructions.

Recording the Outgoing Announcement
For best results when recording, you should be about nine inches from the microphone, and eliminate as much background

noise as possible.
You may record 2 outgoing announcements in the answerer or choose the default for your current outgoing

announcement.

1. Make sure the answering system is ON.

2. Press and hold the ANNOUNCE button until the speaker announces “RECORD ANNOUNCEMENT AFTER TONE“.

3. Begin speaking after you hear the beep.

4. Release the button when you finish your announcement.

NOTE: If you choose not to record an outgoing announcement, a default announcement plays instead. To
return to the default announcement after you have recorded your own outgoing announcement, press the
ANNOUNCE button and release it when you hear the beep. Or, press the DELETE button while the
announcement is reviewing.

Sample Outgoing Announcement

1) Sample Single Mailbox Outgoing Announcement

Hi, this is (use your name here), I can’t answer the phone right now, so please leave your name, number and a

brief message after the tone, and I’ll get back to you. Thanks.

NOTE: The maximum recording time for the outgoing announcement is 2 minutes.

Reviewing and Choosing the Announcement

Press and release the ANNOUNCE button to review and select this one as your outgoing announcement.

Programming the Telephone

Standby Screen

The handset displays the handset number and user name.

Programming Functions

The system uses a menu structure to give you access to all of the built-in features. You may program the
following items in main menu: Room Monitor, DTAM Messages and Handset Setup.

Room Monitor (applicable only with additional handsets)

1. Make sure your phone is OFF (not in talk mode).

2. Press the mute/menu button to go to the main menu.

3. Press the cid/vol

(▼ or ▲)

button to scroll to ROOM MONITOR.

4. Press mute/menu button to enter ROOM MONITOR menu, ROOM MONITOR EXTENSION? shows in the display.

5. Use the touch tone pad to enter the handset number to be monitored, either 1 or 2.

NOTE: When this phone system is expanded (up to 6 handsets by purchase of optional Model 28002
handset with recharge cradle), handsets are named HANDSET 1, HANDSET 2, HANDSET 3, HANDSET 4,

HANDSET 5 and HANDSET 6 respectively.

6. The receiving handset will turn on the microphone and the originating handset will turn on the speakerphone to monitor
sound from the receiving handset.

NOTE: For room monitoring mode to work, the originating handset must NOT be on the cradle.
NOTE: While in room monitoring mode, the handsets will emit an alert tone approximately every 5 seconds

if there is an incoming call. You may press the SPEAKER button to quit room monitor and answer the call.
NOTE: While in room monitoring mode, the originating handset can be switched to monitor by handset

earpiece by pressing the talk/flash button once. Switch back to speakerphone by pressing the SPEAKER
button once.

NOTE: Press the end button on the handset to exit room monitor mode.

Handset Setup

1. Make sure your phone is OFF (not in talk mode).

2. Press the mute/menu button to go to the main menu.

3. Press the cid/vol (▼ or ▲) button to scroll to HANDSET SETUP.

4. Press mute/menu button to confirm and you may program the following items:

Set Language, Handset Name, Ringer Tone, Ringer Volume, VIP Melody, Key Tone, Message alert, Ring to answer,
message length, Security code, Area Code, Tone/pulse, Registration, Deregistration and Default Setting.
During programming, you may press the end button at any time to exit the menu and return to the sub-menu.

Language
From the Handset Setup Menu:

1. Press the cid/vol (▼ or ▲) button to scroll to the SET LANGUAGE sub-menu.

2. Press the mute/menu button to enter the menu. SET LANGUAGE 1ENG 2FRA 3ESP shows in the display.

3. Use the touch tone pad on the handset to select 1ENG, 2FRA, 3ESP, or use the cid/vol (▼ or ▲) button to scroll to the
desired language. English is the default setting.

4. Press the mute/menu button to save your selection. You will hear a confirmation tone and the selected language shows
in the display.

Handset Name
From the Handset Setup Menu:

1. Press the cid/vol (▼ or ▲) button to scroll to the HANDSET NAME sub-menu.

2. Press mute/menu button to enter the menu. HANDSET NAME shows in the display.

3. Use the touch-tone pad to enter a name (up to 15 characters). More than one letter is stored in each of the number keys.
For example, to enter Bill Smith, press the 2 key twice for the letter B. Press the 4 key 3 times for the letter I. Press the 5
key 3 times for the letter L. Press the 5 key 3 times for the second letter L, and press the 1 key to insert a space between
the first and last name. Press the 7 key 4 times for the letter S; press the 6 key once for the letter M; press the 4 key 3
times for the letter I; press the 8 key for the letter T; press the 4 key twice for the letter H.

NOTE: If you make a mistake, use the delete/int/conf button to backspace and delete one character at a
time.

4. Press the mute/menu button to save your name. You will hear a confirmation tone and the handset name shows in the
display.

Ringer Tone
You may choose from ten different ringer tones and ten different melodies.

From the Handset Setup Menu:

1. Press the cid/vol (▼ or ▲) button to scroll to the RINGER TONE sub-menu.

2. Press mute/menu button to enter the menu. SET RINGER TONE 01 shows in the display. 01 is default setting.

3. Use the cid/vol (▼ or ▲) button to scroll to the desired setting (1 through 20). You will hear a sample of the ringer
tone/melody you select.

4. Press the mute/menu button to save your selection. You will hear a confirmation tone and the selected ringer tone shows
in the display.

NOTE: You must have the Ringer Volume set to ON for ring tone to signal an incoming call.

Ringer Volume
From the Handset Setup Menu:

1. Press the cid/vol (▼ or ▲) button to scroll to the RINGER VOLUME sub-menu.

2. Press mute/menu button to enter the menu. SET RINGER 1HI 2LOW 3OFF shows in the display.

3. Use the touch tone pad on the handset to select 1, 2 or 3, or use the cid/vol (▼ or ▲) button to scroll to your selection. HI
is the default setting.

4. Press the mute/menu button to save your selection. You will hear a confirmation tone.

NOTE: If you turn the ringer OFF, the ringer off icon shows in the display.