GE 18, 19, 21, 22, 24 User Manual
...
Refrigerators
Top-mount no-frost
Réfrigérateurs
Sans givre à compartiment supérieur
Refrigeradores
Montage superior sin escarcha
PEPSI
PEPSI
PEPSI
PEPSI
Full Day'sFull Day's
Supply ofSupply of
Full Day'sFull Day's
Supply ofSupply of
Models 18, 19,
21, 22, 24 & 25
Owner’s Manual
Modèles 18, 19,
21, 22, 24 & 25
Manuel d’utilisation
Modelos 18, 19,
21, 22, 24 & 25
Manual del propietario
English section begins on page 2
La section française commence à la page 28
La sección en español empieza en la página 54
Part No. 162D7731P004 Pub. No. 49-6970 2-98 CG
GE Appliances
Customer Service Troubleshooting Tips
Operating Instructions
Safety Instructions
Installation Instructions
Congratulations!
You Are Now Part of the GE Family
Welcome to the GE family. We’re proud of our
quality products and we are committed to providing
dependable service. You’ll see it in this easy-to-use
Owner’s Manual and you’ll hear it in the friendly
voices of our customer service department.
Best of all, you’ll experience these values each time
you use your refrigerator. That’s important, because
your new refrigerator will be part of your family for
many years. And we hope you will be part of ours for
a long time to come.
We thank you for buying GE. We appreciate your
purchase, and hope you will continue to rely on us
whenever you need quality appliances for your home.
GE & You, A Service Partnership.
Safety Information
Safety Precautions . . . . . . . . . . . . 3
Use of Extension Cords . . . . . . . . . 3
How to Connect Electricity . . . . . . 4
Use of Adapter Plugs . . . . . . . . . . 4
Operating Instructions
Temperature Controls . . . . . . . . . 5
Features . . . . . . . . . . . . . . . . . . 6–9
Automatic Icemaker . . . . . . . . . . 10
Ice Dispenser . . . . . . . . . . . . . . . 11
Care and Cleaning . . . . . . . . 12, 13
Installation Instructions
Preparing to
Install the Refrigerator . . . . . . . . 14
Water Line Installation . . . . . 15–17
Reversing the Door Swing . . 18–21
Troubleshooting Tips
Normal Operating Sounds . . . . . 22
Before You
Call For Service . . . . . . . . . . . 22–24
Customer Service
Warranty for Canadian
Customers . . . . . . . . . . . . . . . . . .
25
Warranty for U.S. Customers
. . . . 26
Service Telephone
Numbers . . . . . . . . . . . . Back Cover
FOR YOUR RECORDS
Write the model and serial numbers here:
#
#
You can find them on a label on the left side, near the top of the
fresh food compartment.
Staple sales slip or cancelled check here.
Proof of the original purchase date is needed to obtain service
under the warranty.
Inside you will find many helpful hints on how to use and maintain
your refrigerator properly. Just a little preventive care on your part
can save you a great deal of time and money over the life of your
refrigerator.
You’ll find many answers to common problems in the
Before You
Call For Service
section. If you review our chart of
Troubleshooting
Tips
first, you may not need to call for service at all.
READ THIS MANUAL
IF YOU NEED SERVICE
If you do need service, you can relax knowing help is only a phone
call away. A list of toll-free customer service numbers is included in
the back section. Or,
in the U.S.,
you can always call the GE Answer
Center® at 800.626.2000, 24 hours a day, 7 days a week.
In Canada,
call 1-800-361-3400.
2
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Customer ServiceTroubleshooting Tips
Operating Instructions
Safety Instructions
Installation Instructions
IMPORTANT SAFETY INFORMATION.
READ ALL INSTRUCTIONS BEFORE USING.
WARNING!
Use this appliance only for its intended purpose as described in this Owner’s Manual.
SAFETY PRECAUTIONS
When using electrical appliances, basic safety precautions should be followed, including the following:
■
■This refrigerator must be properly installed
and located in accordance with the Installation
Instructions before it is used.
■
■Do not allow children to climb, stand or hang
on the shelves in the refrigerator. They could
damage the refrigerator and seriously injure
themselves.
■
■Do not touch the cold surfaces in the freezer
compartment when hands are damp or wet.
Skin may stick to these extremely cold surfaces.
■
■Do not store or use gasoline or other flammable
vapors and liquids in the vicinity of this or any
other appliance.
■
■Keep fingers out of the “pinch point” areas;
clearances between the doors and between
the doors and cabinet are necessarily small.
Be careful closing doors when children are
in the area.
■
■In refrigerators with automatic icemakers,
avoid contact with the moving parts of the
ejector mechanism, or with the heating element
that releases the cubes. Do not place fingers or
hands on the automatic icemaking mechanism
while the refrigerator is plugged in.
■
■Unplug the refrigerator before cleaning and
making repairs.
NOTE: We strongly recommend that any servicing be performed
by a qualified individual.
■
■Turning the control to the
OFF
position does
not remove power to the light circuit.
■
■Do not refreeze frozen foods which have
thawed completely.
IMPORTANT: PROPER DISPOSAL OF THE REFRIGERATOR
Child entrapment and suffocation are not problems
of the past. Junked or abandoned refrigerators are
still dangerous…even if they will sit for “just a few
days.” If you are getting rid of your old refrigerator,
please follow the instructions below to help prevent
accidents.
Before You Throw Away Your Old Refrigerator
or Freezer:
■Take off the doors.
■Leave the shelves in place so that children may
not easily climb inside.
CFC Disposal
Your old refrigerator has a cooling system that used
CFCs (chlorofluorocarbons). CFCs are believed to
harm stratospheric ozone.
If you are throwing away your old refrigerator, make
sure the CFC refrigerant is removed for proper
disposal by a qualified servicer. If you intentionally
release this CFC refrigerant you can be subject to
fines and imprisonment under provisions of
environmental legislation.
USE OF EXTENSION CORDS
Because of potential safety hazards under certain conditions, we strongly recommend against the use
of an extension cord.
However, if you must use an extension cord, it is absolutely necessary that it be a UL-listed (in the United
States) or a CSA-listed (in Canada), 3-wire grounding type appliance extension cord having a grounding
type plug and outlet and that the electrical rating of the cord be 15 amperes (minimum) and 120 volts.
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Operating Instructions
Safety Instructions
Installation Instructions
Customer Service Troubleshooting Tips
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Operating Instructions
Customer Service Troubleshooting Tips
Installation Instructions
Safety Instructions
Operating Instructions
IMPORTANT SAFETY INFORMATION.
READ ALL INSTRUCTIONS BEFORE USING.
WARNING!
HOW TO CONNECT ELECTRICITY
Do not, under any circumstances, cut or remove the third (ground) prong from the power cord.
For personal safety, this appliance must be properly grounded.
The power cord of this appliance is equipped with a
3-prong (grounding) plug which mates with a
standard 3-prong (grounding) wall outlet to
minimize the possibility of electric shock hazard
from this appliance.
Have the wall outlet and circuit checked by a
qualified electrician to make sure the outlet is
properly grounded.
Where a standard 2-prong wall outlet is
encountered, it is your personal responsibility and
obligation to have it replaced with a properly
grounded 3-prong wall outlet.
The refrigerator should always be plugged into its
own individual electrical outlet which has a voltage
rating that matches the rating plate.
This provides the best performance and also
prevents overloading house wiring circuits which
could cause a fire hazard from overheated wires.
Never unplug your refrigerator by pulling on the
power cord. Always grip plug firmly and pull straight
out from the outlet.
Repair or replace immediately all power cords that
have become frayed or otherwise damaged. Do not
use a cord that shows cracks or abrasion damage
along its length or at either end.
When moving the refrigerator away from the
wall, be careful not to roll over or damage the
power cord.
USE OF ADAPTER PLUGS
(Adapter plugs not permitted in Canada)
Because of potential safety hazards under certain conditions, we strongly recommend against
the use of an adapter plug.
However, if you must use an adapter, where local
codes permit, a
temporary connection
may be made
to a properly grounded 2-prong wall outlet by use
of a UL-listed adapter available at most local
hardware stores.
The larger slot in the adapter must be aligned with
the larger slot in the wall outlet to provide proper
polarity in the connection of the power cord.
When disconnecting the power cord from the
adapter, always hold the adapter in place with one
hand while pulling the power cord plug with the
other hand. If this is not done, the adapter ground
terminal is very likely to break with repeated use.
If the adapter ground terminal breaks,
DO NOT USE
the refrigerator until a proper ground has been
established.
Attaching the adapter ground terminal to a wall outlet
cover screw does not ground the appliance unless the
cover screw is metal, and not insulated, and the wall
outlet is grounded through the house wiring. You should
have the circuit checked by a qualified electrician to make
sure the outlet is properly grounded.
Read and follow this Safety Information carefully.
SAVE THESE INSTRUCTIONS
Customer ServiceTroubleshooting Tips
Operating Instructions
Safety Instructions
Installation Instructions
About the controls on the refrigerator.
Control Settings
Fresh Food Control
The fresh food control maintains the temperatures throughout the refrigerator.
Moving the fresh food control to
OFF
stops cooling in both areas—fresh food and freezer—but does
not shut off power to the refrigerator.
Freezer Control
The freezer control moves a damper to change the amount of cold air that moves from the freezer
to the fresh food compartment.
How To Test Temperatures
Use the milk test for the fresh food compartment. Place a container of milk on the top shelf and check
it a day later. If the milk is too warm or too cold, adjust the temperature controls.
Use the ice cream test for the freezer compartment. Place a container of ice cream in the center of the
freezer and check it after a day. If it’s too hard or too soft, adjust the temperature controls.
After changing the controls, allow 24 hours for the refrigerator to reach the temperature you have set.
Power Saver Switch
Push switch to the
POWER SAVER
setting to reduce the amount of electricity required to operate
your refrigerator.
With this switch turned to the
POWER SAVER
setting, moisture may form on the outside of the
refrigerator, especially when the weather is humid.
Over time, moisture that forms on the surface may cause rust.
To prevent moisture on the outside, move the power saver switch from the
POWER SAVER
setting.
Cost? About the same as it costs to use 2 night lights.
The temperature controls on your refrigerator have letters
and numbers. Initially set the fresh food control at 5 and
the freezer control at C.
If you want colder or warmer temperatures, adjust the
fresh food temperature first. When satisfied with that
setting, adjust the freezer temperature.
1
3
5
7
OFF
9
5 INITIAL SETTING
9 COLDEST
FRESH FOOD
Cold air
from freezer
compartment
(Warmest
setting)
Damper
(Coldest
setting)
Damper
Side View
5
INITIAL SETTING C
COLDEST E
FREEZER
E
D
C
B
A
A
C
E
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Customer Service Troubleshooting Tips
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Operating Instructions
About the refrigerator shelves, dishes and bins.
Not all features are on all models.
Quick Serve™ System
CAUTION: Dishes and lids are not designed
for use on the range top, broiler or in the
regular oven. Such use can be hazardous.
Quick Serve™ dishes fit into a rack that
hangs on the fresh food or freezer door.
The rack can be moved in the same manner
as the door bins.
Dishes and lids are safe for use in microwave
ovens, refrigerators and freezers.
Do not use when cooking high-fat foods, such as
bacon, and high-sugar foods, such as candy and
syrup. The high temperatures of the fat and sugar
can cause bubbles to form on the inside of the dish.
Quick Store Bin
To avoid damaging the refrigerator, make
sure the bin is closed and latched before
closing the refrigerator door.
This bin can be placed on the fresh food or
freezer door.
To remove the bin,
lift up and out of the bin
housing.
To move,
lift the bin housing up and out of
the supports on the door. You do not have
to remove the bin from the housing when
moving it.
QUICK S
Pull forward
2
To open:
Bin Housing
Push up
1
Quick Store Bin
Rearranging the Shelves
Shelves in the fresh food and freezer compartments are adjustable.
To Remove To Replace
Lift up and out
2
Insert
top hook
1
Lower to
lock in place
2
Tilt up
1
About the storage drawers.
Not all features are on all models.
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Operating Instructions
Safety Instructions
Installation Instructions
Fruit and Vegetable Drawers
Excess water that may accumulate in the
bottom of the drawers should be emptied
and the drawers wiped dry.
Adjustable Humidity Drawers
Slide the control all the way to the
HIGH
setting to provide high humidity
recommended for most vegetables.
Slide the control all the way to the
LOW
setting to provide lower humidity levels
recommended for most fruits.
Snacks Drawer
The snacks drawer can be moved to the
most useful location for your family’s needs.
Adjustable Temperature Meat Drawer
When the drawer is placed in the top 6 slots
on the left side and the lever is set at
COLDEST,
air from the freezer is forced
around the drawer to keep it very cold.
You can move the drawer to any location if
you don’t want the extra cold storage.
The settings can be adjusted anywhere
between
COLD
and
COLDEST.
When set at
COLD,
the drawer will stay at the
normal refrigerator temperature.
The
COLDEST
setting provides the coldest
storage area.
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Customer Service Troubleshooting Tips
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Operating Instructions
Customer Service Troubleshooting Tips
Installation Instructions
Safety Instructions
Operating Instructions
About storage drawer and cover removal.
Not all features are on all models.
Storage Drawers
To Remove:
These drawers can be removed easily by
lifting up slightly while pulling the drawers
past the
stop
location.
When the door cannot be opened enough
to pull the drawer straight out, slide the
drawer toward the middle and remove it.
Remove the glass, then the frame. When
replacing the glass, push the rear edge
firmly into the frame.
2
4
3
1
Step 1
Step 2
Step 3
3
4
1
1
2
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Installation Instructions
About the additional features.
Not all features are on all models.
Snuggers
Place a finger on either side of the snugger
near the front to move the snugger back
and forth to fit your needs.
Two-Position Freezer Shelf
For models without an icemaker, the shelf
can be placed in either position.
For models with an icemaker, the shelf must
be placed in the lower position.
9
Removable Wine Rack
Extra Freezer Shelf
Bins on the Doors
Baking Soda Holder
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Automatic Icemaker
(on some models)
The icemaker will produce eight cubes per
cycle—approximately 100 cubes in a 24-hour
period, depending on freezer compartment
temperature, room temperature, number
of door openings and other use conditions.
If the refrigerator is operated before the
water connection is made to the icemaker,
keep the feeler arm in the
STOP
(up)
position.
When the refrigerator has been connected
to the water supply, move the feeler arm to
the ON(down) position.
The icemaker will fill with water when it
cools to freezing. A newly-installed
refrigerator may take 8 to 12 hours to
begin making ice cubes.
Throw away the first few batches of ice to
allow the water line to clear.
Be sure nothing interferes with the swing of
the feeler arm.
It is normal for several cubes to be joined
together.
If ice is not used frequently, old ice cubes
will become cloudy and taste stale.
About the automatic icemaker.
A newly-installed refrigerator may take 8 to 12 hours to begin making ice.
Icemaker
Ice Storage Bin
Feeler arm
in the
STOP
(up) position
Feeler arm
in the
ON
(down) position
Icemaker Accessory Kit
If your refrigerator did not already come
equipped with an automatic icemaker,
an icemaker accessory kit is available at
extra cost.
Check the back of the refrigerator
for the specific icemaker kit needed for
your model.
Feeler arm in the
STOP
(up) position
Feeler arm on the dispenser model.
Customer ServiceTroubleshooting Tips
Operating Instructions
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Installation Instructions
To Use the Dispenser
Press the rim of the glass gently against the
dispenser pad.
Select
ICE CUBES, CRUSHED ICE
or
WATER
(on some models).
The spill shelf is not self-draining. To
reduce water spotting, the shelf and its grille
should be cleaned regularly.
If no water is dispensed when the refrigerator is first
installed, there may be air in the water line system.
Press the dispenser pad for at least two minutes to
remove trapped air from the water line and to fill the
water system. To flush out impurities in the water
line, throw away the first six glassfuls of water.
CAUTION: Never put fingers or any other
objects into the ice crusher discharge opening.
About the ice dispenser.
On some models
Ice Storage Bin
To remove:
Lift the front of the bin and pull the bin
straight out while supporting it at front
and rear.
To replace:
Slide it back on the ice bin shelf. If the bin
does not go all the way back, remove it and
rotate the drive mechanism 1/4 turn. Then
push the bin back again.
Rotate
Drive
Mechanism
Important Facts About Your Dispenser
■Add ice before filling the glass with a
beverage. This will prevent splashing,
which could cause the ice selector
switch to stick or bind.
■Do not add ice from trays or bags to
the storage bin. It may not crush or
dispense well.
■Avoid overfilling glass with ice and use of
narrow or extra-tall glasses. Backed-up ice
can jam the chute or cause the door in the
chute to freeze shut. If ice is blocking the
chute, poke it through with a wooden spoon.
■Beverages and foods should not be quick-
chilled in the ice storage bin. Cans, bottles
or food packages in the storage bin may
cause the icemaker or auger to jam.
■Some crushed ice may be dispensed even
though you selected
ICE CUBES.
This
happens occasionally when a few cubes
accidentally get directed to the crusher.
■After crushed ice is dispensed, some
water may drip from the chute.
■Sometimes a mound of snow will form on
the door in the ice chute. This condition
is normal and usually occurs when you
have dispensed crushed ice repeatedly.
The snow will eventually evaporate.
■Dispensed water is not ice cold. For
colder water, add crushed ice or cubes
before dispensing water.
Water Filter Accessory
The water filter is an option at extra cost
and is available from your dealer. Specify
WR97X0214. It has complete installation
instructions and installs on 1/4² O.D.
copper water line.
11
Spill Shelf
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Care and cleaning of the refrigerator.
Cleaning the Outside
The dispenser well
(on some models),
beneath the grille, should be wiped dry.
Water left in the well may leave deposits.
Remove the deposits by adding undiluted
vinegar to the well. Soak until the deposits
disappear or become loose enough to
rinse away.
The dispenser pad
(on some models). Clean
with warm water and baking soda solution—
about a tablespoon (15 ml) of baking soda
to a quart (1 l) of water. Rinse thoroughly
and wipe dry.
HINT: Open the freezer door part way to prevent
dispensing of ice when cleaning.
The door handles and trim
(on some models).
Clean with a cloth dampened with soapy
water. Dry with a soft cloth.
The soft door handles
(on some models) are
easy to keep clean if they are waxed every
few months. Use a household wax such as
Pledge brand or Jubilee brand to coat the
handles. Clean with soapy water or a
non-abrasive, all-purpose cleaner.
Keep the outside clean.
Wipe with a clean
cloth lightly dampened with kitchen
appliance wax or mild liquid dish
detergent. Dry and polish with a clean,
soft cloth.
Do not wipe the refrigerator with a soiled dish
cloth or wet towel. These may leave a residue
that can erode the paint. Do not use scouring
pads, powdered cleaners, bleach or cleaners
containing bleach because these products can
scratch and weaken the paint finish.
Press here to
remove grille.
Cleaning the Inside
To help prevent odors,
leave an open box of
baking soda in the fresh food and freezer
compartments.
Unplug the refrigerator before cleaning.
If this
is not practical, wring excess moisture out
of sponge or cloth when cleaning around
switches, lights or controls.
Use an appliance wax polish on the inside
surface between the doors.
Use warm water and baking soda solution—
about a tablespoon (15 ml) of baking soda
to a quart (1 l) of water. This both cleans
and neutralizes odors. Rinse and wipe dry.
After cleaning the door gaskets, apply a thin
layer of petroleum jelly to the door gaskets
at the hinge side. This helps keep the gaskets
from sticking and bending out of shape.
Avoid cleaning cold glass shelves (on some
models) with hot water because the extreme
temperature difference may cause them to
break. Handle glass shelves carefully. Bumping
tempered glass can cause it to shatter.
Do not wash any plastic refrigerator parts in
the dishwasher except Quick Serve dishes
and lids.
Under the Refrigerator
For most efficient operation, keep the
area under the refrigerator clean. Remove
the base grille and sweep away or vacuum
up dust.
For best results, use a brush specially
designed for this purpose. It is available at
most appliance parts stores.
Clean the condenser coils at least
once a year.
Customer ServiceTroubleshooting Tips
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13
Behind the Refrigerator
Be careful when moving the refrigerator
away from the wall. All types of floor
coverings can be damaged, particularly
cushioned coverings and those with
embossed surfaces.
Pull the refrigerator straight out and return
it to position by pushing it straight in.
Moving the refrigerator in a side direction
may result in damage to the floor covering
or refrigerator.
When pushing the refrigerator back,
make sure you don’t roll over the power
cord or icemaker supply line.
Preparing for Vacation
For long vacations or absences, remove
food and unplug the refrigerator. Move the
freezer control to the
OFF
position, and
clean the interior with a baking soda
solution of one tablespoon (15 ml) of
baking soda to one quart (1 l) of water.
Leave the doors open.
Move the icemaker feeler arm to the
STOP
(up) position and shut off the water supply
to the refrigerator.
If the temperature can drop below freezing,
have a qualified servicer drain the water
supply system to prevent serious property
damage due to flooding.
Light Bulb Replacement
To replace a burned-out bulb, unplug the
refrigerator from its electrical outlet,
remove the light shield, unscrew the bulb
when cool and replace it with an appliance
bulb of the same or lower wattage.
Turning the control to the OFF position does not
remove power to the light circuit.
Preparing to Move
If the doors need to be removed, see the
Removing the doors
section.
Secure all loose items such as grille, shelves
and drawers by taping them securely
in place to prevent damage.
Be sure the refrigerator stays in an upright
position during moving.
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Preparing to install the refrigerator.
Read these instructions completely and carefully.
Water Supply to the Icemaker
(on some models)
If the refrigerator has an icemaker, it will have to be
connected to a cold water line.
A water supply kit (containing copper tubing,
shutoff valve, fittings and instructions) is available
at extra cost from your dealer or from Parts and
Accessories, 800-626-2002.
Refrigerator Location
Do not install the refrigerator where the
temperature will go below 60°F (16°C)
because it will not run often enough to maintain
proper temperatures.
Install it on a floor strong enough to support it
fully loaded.
Clearances
Allow the following clearances for ease of
installation, proper air circulation and
plumbing and electrical connections:
Sides ..............................3/4² (19 mm)
Top................................1² (25 mm)
Back ..............................1² (25 mm)
If a 19¢, 22¢ or 25¢ model is to be installed next to
a wall on the hinge side, allow 11⁄2² (38 mm) for
door clearance.
Rollers
(on some models)
The rollers have 3 purposes:
Rollers adjust so the door closes easily when
opened about halfway. [Raise the front about
3/4² (19 mm) from the floor.]
Rollers adjust so the refrigerator is firmly
positioned on the floor and does not wobble.
Rollers allow you to move the refrigerator away
from the wall for cleaning.
To adjust the rollers:
Remove the base grille
by pulling out at the
bottom.
Turn the two front
roller adjusting screws
clockwise to raise
the
refrigerator,
counter-
clockwise to lower it.
Replace the base grille
by pushing forward
until it snaps into place.
3
2
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15
What You Will Need
To determine how much copper tubing you need:
Measure the distance from the water valve on the
back of the refrigerator to the water supply pipe.
Then add 8 feet (244 cm). Be sure there is sufficient
extra tubing [about 8 feet (244 cm) coiled into
3 turns of about 10 inches (25 cm) diameter] to
allow the refrigerator to move out from the wall
after installation.
■
A water supply kit
(containing copper tubing,
shutoff valve and fittings listed below) is available
at extra cost from your dealer or from Parts and
Accessories, 800-626-2002.
■
A cold water supply.
The water pressure must be
between 20 and 120 p.s.i. (1.4–8.1 bar).
■
Power drill.
■
Copper tubing,
1/4² outer diameter to connect the
refrigerator to the water supply. Be sure both ends
of the tubing are cut square.
Do not use plastic tubing or plastic fittings because the
water supply line is under pressure at all times. Certain
types of plastic tubing may become brittle with age and
crack, resulting in water leakage.
■
Two 1/4² outer diameter compression nuts and
2 ferrules (sleeves)—
to connect the copper
tubing to the shutoff valve and the refrigerator
water valve.
■If your existing water line has a flared fitting at
the end, you will need an
adapter
(available at
plumbing supply stores) to connect the water
line to the refrigerator ORyou can cut off the
flared fitting with a
tube cutter
and then use a
compression fitting.
■Shutoff valve to connect to the cold water line.
The shutoff valve should have a water inlet with a
minimum inside diameter of 5/32² at the point of
connection to the
COLD WATER LINE.
Saddle-type
shutoff valves are included in many water supply
kits. Before purchasing, make sure a saddle-type
valve complies with your local plumbing codes.
Installing the water line.
Read these instructions completely and carefully.
Before You Begin
This water line installation is not warranted by
the refrigerator or icemaker manufacturer.
Follow these instructions carefully to minimize
the risk of expensive water damage.
Water hammer (water banging in the pipes) in
house plumbing can cause damage to
refrigerator parts and lead to water leakage or
flooding. Call a qualified plumber to correct
water hammer before installing the water supply
line to the refrigerator.
To prevent burns and product damage, do not
hook up the water line to the hot water line.
If you use your refrigerator before connecting
the water line, make sure the icemaker feeler
arm is kept in the STOP (up) position.
Do not install the icemaker tubing in areas
where temperatures fall below freezing.
When using any electrical device (such as a
power drill) during installation, be sure the
device is insulated or wired in a manner to
prevent the hazard of electric shock.
All installations must be in accordance with
local plumbing code requirements.
16
Customer Service Troubleshooting Tips
Operating Instructions
Safety Instructions
Installation Instructions
Customer Service Troubleshooting Tips
Installation Instructions
Safety Instructions
Operating Instructions
Customer Service Troubleshooting Tips
Installation Instructions
Safety Instructions
Operating Instructions
Installing the water line.
Shut Off the Main Water Supply
Turn on the nearest faucet long enough to clear the line of water.
Install the Shutoff Valve
Install the shutoff valve on the nearest
frequently used drinking water line.
Choose a location for the valve that is easily
accessible. It is best to connect into the side of a
vertical water pipe. When it is necessary to
connect into a horizontal water pipe, make the
connection to the top or side, rather than at the
bottom, to avoid drawing off any sediment from
the water pipe.
Drill a 1/4² hole in the water pipe, using a sharp
bit. Remove any burrs resulting from drilling the
hole in the pipe.
Fasten the shutoff valve to the cold water pipe
with the pipe clamp.
Tighten the clamp screws until the sealing
washer begins to swell.
Do not overtighten or you may crush the copper
tubing.
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4
3
2
1
Route the Copper Tubing and Connect It to the Shutoff Valve
Route the copper tubing between the cold water
line and the refrigerator.
Route the tubing through a hole drilled in the wall
or floor (behind the refrigerator or adjacent base
cabinet) as close to the wall as possible.
Be sure there is sufficient extra tubing [about 8
feet (244 cm) coiled into 3 turns of about 10
²
(25 cm) diameter] to allow the refrigerator to
move out from the wall after installation.
Place the compression nut and ferrule (sleeve)
onto the end of the tubing and connect it to the
shutoff valve.
Make sure the tubing is fully inserted into the valve.
Tighten the compression nut securely.
Turn On the Water and Flush Out the Tubing
Turn the main water supply on and flush out the
tubing until the water is clear.
Shut the water off at the water valve after about
one quart (1 l) of water has been flushed
through the tubing.
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Washer
Inlet End
Pipe Clamp
Vertical Cold Water Pipe
Saddle-Type
Shutoff Valve
Saddle-Type Shutoff Valve
Compression Nut
Packing Nut
Outlet Valve
Ferrule (sleeve)
Read these instructions completely and carefully.
Customer ServiceTroubleshooting Tips
Operating Instructions
Safety Instructions
Installation Instructions
17
Connect the Tubing to the Refrigerator
Before making the connection to the
refrigerator, be sure the refrigerator power
cord is not plugged into the wall outlet.
We recommend installing a water filter if your water
supply has sand or particles that could clog the
screen of the refrigerator’s water valve. Install it in
the water line near the refrigerator.
Remove the plastic flexible cap from the
water valve.
Place the compression nut and ferrule (sleeve)
onto the end of the tubing as shown.
Insert the end of the copper tubing into the
water valve connection as far as possible. While
holding the tubing, tighten the fitting.
Fasten the copper tubing into the clamp
provided to hold it in a vertical position.
You may need to pry open the clamp.
4
3
2
1
Turn the Water On at the Shutoff Valve
Tighten any connections that leak.
Plug In the Refrigerator
Arrange the coil of copper tubing so that it does not
vibrate against the back of the refrigerator or against
the wall.
Push the refrigerator back to the wall.
Start the Icemaker
Set the icemaker feeler arm to the
ON
(down)
position. The icemaker will not begin to operate
until it reaches its operating temperature of 15°F
(-9°C) or below. It will then begin operation
automatically if the icemaker feeler arm is in the
ON
(down) position.
NOTE: The icemaker may double-cycle when it
first starts, causing some water spillage from
the icemaker into the ice bucket. This is normal
and should not happen again.
1/4² Compression Nut
1/4² Copper Tubing
Ferrule (sleeve)
Tubing Clamp
Refrigerator Connection
18
Customer Service Troubleshooting Tips
Operating Instructions
Safety Instructions
Installation Instructions
Customer Service Troubleshooting Tips
Installation Instructions
Safety Instructions
Operating Instructions
Customer Service Troubleshooting Tips
Installation Instructions
Safety Instructions
Operating Instructions
Reversing the door swing.
Read these instructions completely and carefully.
Important Notes
NOTE: Doors on dispenser models do not reverse.
When reversing the door swing:
■Read the instructions all the way through before
starting.
■Handle parts carefully to avoid scratching paint.
■Set screws down by their related parts to avoid
using them in the wrong places.
■Provide a non-scratching work surface for
the doors.
IMPORTANT: Once you begin, do not move the
cabinet until door-swing reversal is completed.
These instructions are for changing the hinges
from the right side to the left side—if you ever
want to change the hinges back to the right side,
follow these same instructions and reverse all
references to left and right.
Tools Required
■Phillips screwdriver
■Masking tape
■T20 or T25 Torxdriver, whichever your model
requires
■Putty knife or thin-blade screwdriver
■3/8² socket and ratchet (a 6-point socket is
recommended)
Removing the doors.
Removing the Doors
Unplug the refrigerator from its electrical outlet.
Empty all door shelves, including the dairy compartment.
CAUTION: Do not let either door drop to the floor. To do so could damage the door stop.
Remove the Freezer Door
Tape the door shut with masking tape.
With a Phillips screwdriver, remove the hinge over on top of the freezer door
(on some models). With a Torxdriver, remove the 2 Torx screws that hold
the top hinge to the cabinet.
Lift the hinge straight up to free the hinge pin from the socket in the
top of the door.
Remove the tape and tilt the door away from the cabinet. Lift it off the
bottom socket.
Set the door on a non-scratching surface with the outside up.
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4
3
2
1
2
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Customer ServiceTroubleshooting Tips
Operating Instructions
Safety Instructions
Installation Instructions
19
Remove the Fresh Food Door
Tape the door shut with masking tape.
Remove the hinge pin with a 3/8² socket and ratchet.
Remove tape and tilt the door away from the cabinet. Remove and save the washer on the hinge pin.
Lift the door straight up to free its bottom socket from the pin in the bottom hinge bracket.
Set the door on a non-scratching surface with the outside up.
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4
3
2
1
Reversing the hardware.
Transfer Bottom Hinge Bracket to the Left
Remove the base grille by pulling it
straight out.
Using a Torxdriver, move the bottom
hinge bracket and plastic washer from
the right side to the left side.
Transfer Center Hinge Bracket to the Left
Remove the center hinge bracket by
removing the three Torx screws.
NOTE: Keep these screws with the hinge bracket.
They are long screws and will be used when installing the
hinge on the other side.
Remove the three Torx screws from the
center left side of the cabinet. Screw them into the
holes on the right side.
Place the center hinge bracket over the
holes at the center left side of the cabinet. Insert
and tighten the three long screws.
Transfer Top Hinge to the Left
Interchange hinge and screws at top right with screws at top left of cabinet.
Do not tighten screws on hinge side at this time.
Transfer Door Stops
On each door, move the metal door stop from the right to the left.
Move any screws from the left to the right.
2
1
2
1
2
1
Plastic Washer
Hinge Bracket
Do not remove
this screw
Center Right
Do not remove
this screw
Center Left
20
Customer Service Troubleshooting Tips
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Customer Service Troubleshooting Tips
Installation Instructions
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Customer Service Troubleshooting Tips
Installation Instructions
Safety Instructions
Operating Instructions
Reversing the door handles.
Read these instructions completely and carefully.
Transfer Fresh Food Door Handle
Remove the handle plug using a putty knife under the edge. Remove the screw underneath.
Remove the two screws holding the handle to the top of the door.
Move the plug button from the left edge of the door and insert it into the hole on
the opposite side.
Move the door medallion.
Handle Plug
Plug Button
Screws for
Handle Holes
Medallion
To reattach the handle on
the opposite side.
Short Handle
Handle Plug
Long Handle
Pin
Hole
Models with long handles have a pin that
fits inside a hole at the bottom of the door.
Customer ServiceTroubleshooting Tips
Operating Instructions
Safety Instructions
Installation Instructions
Transfer Freezer Door Handle
■Remove the screws holding the handle to the top
and bottom of the door.
■Move the screws on the right side of the door to the
handle screw holes on the left side.
■Reattach the handle on the opposite side using the
holes closest to the edge of the door.
Rehanging the doors.
Rehang the Fresh Food Door
Lower the fresh food door onto the bottom
hinge pin.
Be sure the washer is in place.
Straighten the door and line it up with
the center hinge bracket.
Reinstall the hinge pin with a 3/8² socket.
Turn it until it extends through the hinge
bracket and into the door.
Rehang the Freezer Door
Lower the freezer door onto the center
hinge pin.
Be sure the washer is in place.
Lift the top hinge so the pin fits into the door
socket.
Make sure the door is straight and the gap
between the doors is even across the front.
Tighten the top hinge screws.
3
2
1
3
2
1
21
Plastic
Washer
Plastic Washer
Fresh Food Door
Hinge Pin
Center Hinge Bracket
Center Hinge Pin
Plastic Washer
Customer Service Troubleshooting Tips
Operating Instructions
Safety Instructions
Installation Instructions
Customer Service Troubleshooting Tips
Installation Instructions
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Customer Service Troubleshooting Tips
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Operating Instructions
Normal operating sounds.
Depending on the placement of the refrigerator in your kitchen,
you may want to place a piece of rubber-backed carpet under
the refrigerator to reduce noise.
Icemaker (on some models).
Occasionally you will hear ice cubes dropping
into the ice bin. If this is your first icemaker, you’ll hear occasional sounds
that may be unfamiliar. They are normal icemaking sounds and are not a
cause for concern.
Evaporator Fan.
You may hear air being forced through the cabinet by the fan.
Evaporator.
The flow of refrigerant through the evaporator may create a
boiling or gurgling sound.
Defrost Heater.
During defrost cycles, water dripping onto the heater may
cause a hissing or sizzling sound. After defrosting, a popping sound may occur
and the evaporator may create a boiling or gurgling sound.
Cold Control & Defrost Timer.
These parts can produce a snapping sound when
turning the refrigerator on or off. The timer also produces a sound similar to
an electric clock.
Plastic Liner.
Cracking or popping sounds due to expansion of the
plastic liner.
Water Valve (on models equipped with an automatic icemaker).
When the
icemaker fills with water, a buzzing sound and running water will be heard.
Water Pan.
Water may be heard running into the drain pan during the
defrost cycle.
Compressor.
Modern, high efficiency compressors operate much faster
than older models. The compressor may have a high pitched hum or
pulsating sound.
Condenser Fan.
You may hear air being forced over the condenser by the fan.
9
8
7
6
5
4
3
2
1
10
Before you call for service…
Troubleshooting Tips
Save time and money! Review the charts on the following
pages first and you may not need to call for service.
Problem Possible Causes What To Do
Refrigerator does not
Refrigerator in defrost cycle. •Wait about 30 minutes for defrost cycle to end.
operate
Fresh food control in
OFF
• Move the fresh food control to a temperature setting.
position.
Refrigerator is unplugged. • Push the plug completely into the outlet.
The fuse is blown/circuit •Replace fuse or reset the breaker.
breaker is tripped.
Vibration or rattling
Rollers need adjusting. • See
Rollers.
(slight vibration
is normal)
These sounds are normal
and are due mostly to highly
efficient operation.
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1
2
3
4
5
6
7
8
9
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Customer ServiceTroubleshooting Tips
Operating Instructions
Safety Instructions
Installation Instructions
Problem Possible Causes What To Do
Motor operates for
Normal when refrigerator • Wait 24 hours for the refrigerator to completely
long periods or cycles
is first plugged in. cool down.
on and off frequently.
Often occurs when large • This is normal.
(Modern refrigerators
amounts of food are
with more storage
placed in refrigerator.
space and a larger
Door left open. • Check to see if package is holding door open.
freezer require more
Hot weather or frequent • This is normal.
operating time. They
door openings.
start and stop often
Temperature controls • See
About the controls.
to maintain even
set at the coldest setting.
temperatures.)
Grille and condenser • See
Care and cleaning.
need cleaning.
Fresh food or freezer
Temperature control not set • See
About the controls.
compartment too warm
cold enough.
Warm weather or frequent •Set the temperature control one step colder.
door openings. See
About the controls.
Door left open. • Check to see if package is holding door open.
Package blocking air duct in • Check to see if package is blocking air duct in freezer
freezer compartment. compartment.
Frost or ice crystals
Door left open. • Check to see if package is holding door open.
on frozen food
Too frequent or too long
(frost within package
door openings.
is normal)
Automatic icemaker
Icemaker feeler arm in •Move the feeler arm to the
ON
(down) position.
does not work
the
STOP
(up) position.
•Cubes may have fused to the side of the mold. Move
(on some models)
the feeler arm to the
STOP
(up) position then remove
the cubes.
Water supply turned off or •See
Installing the water line.
not connected.
Freezer compartment •Wait 24 hours for the refrigerator to completely
too warm. cool down.
Piled up cubes in the storage •Level cubes by hand.
bin cause the icemaker
to shut off.
Cubes too small
Water shutoff valve connecting •Call the plumber to clear the valve.
refrigerator to water line may
be clogged.
Slow ice cube freezing
Door left open. • Check to see if package is holding door open.
Temperature control not set •See
About the controls.
cold enough.
Ice cubes have
Ice storage bin needs cleaning. •Empty and wash bin. Discard old cubes.
odor/taste
Food transmitting odor/taste •Wrap foods well.
to ice cubes.
Interior of refrigerator •See
Care and cleaning.
needs cleaning.
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Customer Service Troubleshooting Tips
Operating Instructions
Safety Instructions
Installation Instructions
Customer Service Troubleshooting Tips
Installation Instructions
Safety Instructions
Operating Instructions
Customer Service Troubleshooting Tips
Installation Instructions
Safety Instructions
Operating Instructions
Before you call for service…
Problem Possible Causes What To Do
Moisture forms on
Not unusual during •Wipe surface dry and make sure the power saver switch
cabinet surface
periods of high humidity. is not set at the
POWER SAVER
setting.
between the doors
Moisture collects inside
Too frequent or too
(in humid weather, air
long door openings.
carries moisture into
refrigerator when doors
are opened)
Food freezing in
Food too close to air vent. •Move the food away from the air vent (near the controls).
the refrigerator
Fresh food control is set •Move the fresh food control to a warmer temperature.
too cold.
Door does not close
Rollers need adjusting. •See
Rollers.
by itself
Cube dispenser does not
Icemaker turned off or • Turn on icemaker or water supply.
work (on some models)
water supply turned off.
Ice cubes are frozen to • Remove cubes and move the feeler arm to the
icemaker feeler arm.
ON
(down) position.
Irregular ice clumps in • Break up with fingertip pressure and discard
storage container. remaining clumps.
• Freezer may be too warm. Adjust the freezer control
to a colder setting, one position at a time, until
clumps do not form.
Refrigerator has odor
Foods transmitting • Foods with strong odors should be tightly wrapped.
odor to refrigerator.
• Keep an open box of baking soda in the refrigerator;
replace every three months.
Interior needs cleaning. •See
Care and cleaning.
Hot air from bottom
Normal air flow cooling •Your floor covering supplier should be consulted if you
of refrigerator
motor. In the refrigeration object to this discoloration.
process, it is normal that
heat be expelled in the
area under the refrigerator.
Some floor coverings will
discolor at these normal
and safe temperatures.
Orange glow in the
Defrost heater is on. • This is normal.
freezer
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