Gasboy Dial 001 User Manual

Gasboy® CFN Series
Gasboy Dial
Credit and Debit Card Networks
Version 001
for Site Controller II versions 2.3 and above
part number: C35930
Gasboy International LLC
Gasboy CFN Series
Gasboy Dial 001
Credit and Debit Card Networks
Site Controller II version 2.3 and above
CFN III version 3.3 and above
03/07/03
C35930
Gasboy International LLC
Lansdale, Pennsylvania
Gasboy International LLC
P. O. Box 309
Lansdale, PA 19446
Copyright 2003 by Gasboy International LLC
All rights reserved.
Printed in the United States of America.
The information in this document is confidential and proprietary. No furth er disclosure thereof shall be made without permission from Gasboy International LLC.
Gasboy International LLC believes that the information in this document is accurate and reliable. However, we assume no responsibility for i ts use, nor for any infringements of patents or other rights of third parties resulting from its use. We reserve the right to make changes at any time without notice.
REVISION RECORD OF THIS DOCUMENT
Part No. Date Published Site Controller Release Levels
C35930 April 12, 2001 SC II Version 2.3 and above
CFN III Version 3.3 and above
C35930 November 14, 2002 SC II Version 2.3 and above
CFN III Version 3.3 and above
C35930 March 7, 2003 SC II Version 2.3 and above
CFN III Version 3.3 and above
i
Site Controller II Related Publications
Site Controller - versions 2.3 and 3.3 and above
Part No. Title
C09212 SC II Manager’s Manual, version 2.3 C01918 SC II Installation Manual, version 2.3 C09213 SC II Configur ation Manual, version 2 .3 C09159 SC II Pocket Reference, version 2.3 C35920 CFN3 Manager’s Manual for Windows NT, version 3.3 C09326 CFN3 Configuration Manual for Windows NT, version 3.3 C35921 CFN3 Pocket Reference C09204 Check Point Reference Manual C35745 Profit Point Clerk’s Manual C35746 Profit Point Reference Manual C35923 Point of Sale and Shift Change, version 003
Credit and Debit Card Networks
C35931 Amoco/DataCard C35907 Gascard C35901 Buypass C35909 Generic Dial C35914 ADS-Chicago (formerly SPS/Phillips) C35908 PaymenTech (formerly Gensar) C35902 ADS-CITGO C35910 NaBANCO C35906 ADS-FINA C35911 NDC C35919 ADS-ZION C35913 Sinclair C35904 EDS-CCIS C35915 T-Chek C35903 Comdata C35916 UFDA C35905 FDR C35917 VDOT C35930 Gasboy Dial C35918 VisaNet
Pump Interface
C09146 Pump Interface Manual C01745 Gilbarco Interface Unit C35849 SDI/Wayne CAT Interface C35924 SDI/Unitec Interface C35933 Insight Interface
Card Encoding and Miscellaneous
C09136 CFN Series Clubcard Format C01687 CFN Series Card Encoding Manual
Remote Communications
C09141 PC/SiteControl User’s Manu a l
Technical Publications
C01759 CFN Diagnostic Manual
ii
Credit & Debit Card Networks Gasboy Dial 001 i
Table of Contents
Cards accepted . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Preparing for configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Setting up your Site . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Miscellaneous Setup Notes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Running GASDIAL . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Read/Write a Network File (-R, -W) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Initialize Current Gasboy Dial Configuration (-I) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Edit Network Parameters (-E) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Edit Card Parameters (-C) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Program New Cards for Acceptance (-O) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Edit Modem Parameters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Edit Instant-On for Pumps (-P) (not available) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Edit Product Cross References (-X) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Print Current Gasboy Dial System Configuration (-S) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Start Attended/Unattended Service (-G) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Remove Transactions from Batch (-D) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Read/Write Network Parameters from/to file (-R/-W) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Detailed notes on system setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Tables (TABLE) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Transaction format (TRFMT) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
System Date . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Disabling Cards at the Island during the evening . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
System Parameters (SYS_PAR) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Console (CONSOLE) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Reader (READER) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Settlement for Gasboy Dial . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Error messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Special console operations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Special credit card keys for manual entry . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
The transaction pointer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
03/07/03 Gasboy CFN Series
ii Gasboy Dial 001 Credit & Debit Card Networks
Gasboy CFN Series 03/07/03
Credit & Debit Card Networks Gasboy Dial 001 1
001Gasboy Dial
The Gasboy Dial network, revision 001, will work only with the 2.3 or higher version of the Site
Controller II and version 3.3 or higher of the CFN III. This manual refers to software version
001 or greater. If you are connecting your site to the following Network Hosts for card
verification, use this manual for reference.
Some functions of this program are not available but have been included in this software and
manual release for reference only.
Specifically:
1. Instant-On does not function at this time. Pleas e ignore any ref erence to I nstant-On in the software menus and in this manual.
2. D ebit Cards are not accepted.
3. Only specific credit cards and fleet cards are available. These are listed.
Cards accepted
The Gasboy Dial network currently accepts these credit cards:
AMEX MasterCard Discover VISA
Fleet cards supported by the network interface:
Fleet 1 PH & H Gasboy Club Card Visa Fleet Growmark Fuel24 Voyager MasterCard Fleet WEX
Special cards supported by the network interface:
Quarles
Contact your Gasboy Sales Representative for updates. In addition, new cards can be set up to be accepted by modifying a network card table. Contact
your bank representative for card information. The Gasboy Dial software allows the VISA/MasterCard restriction on the credit card account
number printed on Island receipts to be set by running printed instead of the complete number. All cards can be programmed to display all, none, comply with the VISA/MasterCard restriction, or the domestic PH&H format (suppresses the first 4 and last digits).
Note: If this is an NBS-Growmark configuration, the club card is called Fuel24, for a NBS configuration, the club card is called Gasboy Club.
Bank Card transactions will obey the $50 Pay-at-the-Pump limit unless overridden by the customer. Note: You must have permission from your network representative before setting the limit above $50.
GASDIAL -C
. Only 4 digits will be
03/07/03 Gasboy CFN Series
2 Ga s boy Dial 001 Credit & Debit Card Networks
Preparing for configuration
There are two basic configurations: Generic and NBS. Determine which one you will use before beginning the configuration.
Before you configure, get the following information from your network representative:
• Your terminal type (GASBOY is the default).
• Your Merchant ID.
• For NBS bank hosts, the terminal type must not be sent (see Network Parameters)
• Determine if DEBIT cards are to be accepted. (Not available)
• The phone number the modem dials to receive authorizations.
• The baud rate for the modem communications.
You will need a modem for connection to the Gasboy Dial network. This is in addition to a
dial-in (remote login) modem.
Determine the Site Controller port to be assigned to connect to the Gasboy Dial host, and connect that port to a Hayes Compatible 1200 or 2400 baud modem or one that is 100% compatible. (See the Hayes dial-out settings in the Site Controller II or CNF3 Manager’s Manual, Modem appendix)
Setting up your Site
WARNING!!! Before initializing Gasboy Dial, all previous transactions for any existing
network interface must be settled. Failure to do so may cause loss of transaction data.
Make sure your router tabl e has at leas t 180 8 (must be even nu mber) entri es. ( You can check these settings - and make changes, if neces sary - at the prompt by running the size of the router table, reboot the Site Controller after you exit from the table program.
The operating system will warn you if not enough space is available for the router table. If that happens, make the transaction table smaller to make room for more router table space.
Run
GASDIAL -I
entered. The network data tables affected are the card parameters, instant-on pump tables and product cross reference. They will need to be re-entered.
To initialize:
1. Run FIX TRANS;I.
2. Run TABLE, make sure the router table size is at least 1808.
3. Reboot.
4. Run GASDIAL -I to initialize the network parameters. At the prompt select
1-Generic, 2-NBS, or 3-NBS-Growma rk.
5. Run GASDIAL -E (or from the menu system, select Edit Network Parameters).
6. Select the main menu option, W. This will step you through all of the basic data needed for the network.
7. For Dial-out, run only needs to be done once. The parameters are s tored in the modem’s non-volatile memory. This program only needs to be run again if you change modems used for dial-out.
8. Reboot.
9. Run GASDIAL -C to set the card parameters.
10. If using special programmed cards, run GASDIAL -O.
11. Run GASDIAL -X to set the product cross references.
.) If you change
TABLE
to reset all router values to defaults by erasing whatever ch anges yo u h ave
MODEMS
to set up the modem type, baud and port. The setup
Gasboy CFN Series 03/07/03
Credit & Debit Card Networks Gasboy Dial 001 3
Miscellaneous Setup Notes
In the Growmark configuration, post-pay trans actions are sent as a pre-au thorization/completion pair.
Running GASDIAL
The
GASDIAL
command will prompt you for each item of needed information. The program
also checks data and warns you when errors occur and lists how they might be fixed.
The program can be run in two ways:
•menu
• command line.
Menu
GASBOY Dial Main Menu
1. Initialize Network Parameters
2. Edit Network Parameters
3. Edit Card Parameters
4. Edit Programmable Card Parameters
5. Edit Modem Parameters
6. Edit Instant On for Pumps (N/A)
7. Edit Product Cross References
8. Print System Configuration
9. Start Attended/Unattended Service
10. Remove Transactions from Batch
11. Read Network Parameters from File
12. Write Network Parameters to File
Output To : Screen Enter Menu Number, F-File, S-Screen, ?-Help, Q-Quit :
To run GASDIAL in menu mode, type GASDIAL and the following main menu will appear.
Enter the number to the left of an item to execute that item. Enter ‘?’ to print the options for the command line execution of the program.
Command Line
The command line format of the program is:
GASDIAL [options]
where the valid options are:
-I
Edit Network Parameters
-E
Edit Card Parameters
-C
-O
-
M
-P
-X
Print System Configuration
-S
<0|1> Start Attended (0)/Unattended (1) Service
-G
<trans#> Remove Transactions from Batch (<first> <optional last>)
-D
<file> Read Network Parameters from File
-R
<file> Write Network Parameters to File
-W
-?
03/07/03 Gasboy CFN Series
Initialize Network Parameters
Edit Programmable Card Parameters Edit Modem Parameters (MODEMS command calls same screen) Edit Instant On for Pumps (not available) Edit Product Cross References
Displays command line options.
4 Ga s boy Dial 001 Credit & Debit Card Networks
Saving Parameter Changes
To save any changes you make with the Gasboy Dial options, select Quit and answer Yes to the save changes prompt. The pr ogr am s tores the i nf ormati on in F RAMOS .CF G and / or in th e ro uter tables. If you do not answer Yes, none of the information you have entered will be saved! Reboot the program to load the new configuration.
The program then runs a check on all the Gasboy Dial-related parameters. Some parameters cannot be edited within this program, but the appropriate program is mentioned if a problem occurs. A message will be displayed that tells you which of the parameters is in error. There is no message displayed unless there is an error.
Read/Write a Network File (-R, -W)
Network information and card parameters can be saved to a file. You can then use the file to reload this configuration if data is ever lost.
T o save the data to a file, enter the command
GASDIAL -W
filename. Then copy the new file
and your FRAMOS.CFG file to a diskette for safe-keeping. To load or restore the data, enter
GASDIAL -R
filename. You can also use the menu options 11 and 12 as illustrated on page 16.
Initialize Current Gasboy Dial Configuration (-I)
This screen initializes the default router values and will request a configuration type. Contact your Network Representative for the correct selection among, Generic, NBS, NBS-Growmark.
NBS has a different format for the data. If you connect to NBS but get errors on all transactions, check this field.
GROWMARK requires a transaction # on all post-pay sales. The site is not equipped to provide a transaction # until authorization so all post-pay sales are sent as a pre-auth/completion pair.
Note: Do not use this command unless you want to reset all of the r outer values back to their default settings. This option resets all router values to defaults by erasing whatever changes you have entered. The network data tables affected are the card parameters, the instant-on pump tables, and the product cross reference tables. They will need to be re-entered.
Copyright (2001) Gasboy International
Network Setup for CFN/3
Gasboy (001)
1. Generic
2. NBS
3. NBS-Growmark
Enter Item Number, Q-Quit :
INITIALIZE NETWORK PARAMETERS
Gasboy CFN Series 03/07/03
Credit & Debit Card Networks Gasboy Dial 001 5
Edit Network Parameters (-E)
Edit Network Parameters using the edit screens. Sample screen is displayed showing the NBS Growmark Fleet Parameters as an example:
Copyright (2001) Gasboy International Network Setup for CFN/3 Gasboy (001) EDIT NBS GROWMARK FLEET PARAMETERS
1. Main Bank Phone Number : 9,16121234565
2. Backup Bank Phone Number : 9,16121234565
3. Carrier Wait Timeout : 20
4. Verification Timeout : 45
5. Terminal Type :
6. Merchant ID : GB1012345678991
7. Send Fleet Format to Host : Enabled
8. Debit : Disabled
9. Send Term Type to Host : NBS format
10. Instant On : Disabled
11. Instant On Timeout : 0
12. Fallback Sequence : 1
Enter Item Number, W-Walkthrough, ?-Help, Q-Quit :
To edit a parameter, enter its menu number. The W option steps you through each parameter in the program. To get help, enter a ‘?’.
For Debit cards to be accepted, the Debit parameter must be enabled, (not available). For NBS, the Terminal Type must be suppressed. Answer “No” to the “Send term type to host”.
Instant On (Not Available)
Instant On allows the pump to be turned on before the purchase authorization is received. You can disable Instant On by setting item 10 to Disabled or by setting the timeout (item 11) to 0.
Under instant-on the card is preliminary approved immediately and the network is subsequently dialed. If the card is found to be bad, the transaction is halted. A second insertion of the card would not be approved until the network has been dialed and approval received.
Note: With instant-on, the merchant accepts responsibility on denied transactions, which
are listed as unpaid.
Edit Card Parameters (-C)
These screens set the purchase limits of the various cards. The Purch limit is used to set the maximum amount for purchase.
03/07/03 Gasboy CFN Series
6 Ga s boy Dial 001 Credit & Debit Card Networks
Select option 3 from the menu or type
Network Setup for CFN/3 Gasboy(001) EDIT CARD PARAMETERS N/A CARD SYM OK Okay Purch Isle Isle Rcpt Price Inst Flags Limit Auth Max Acct Level On
--------------- ---- -- ----- ----- ----- ----- ---- ------ ----
1. VISA VS Y EFRUV $ 999 $ 1 $ 50 4 Credit N
2. MasterCard MC Y EFRUV $ 999 $ 1 $ 50 4 Credit N
3. Discover DS Y EFRUV $ 999 $ 1 $ 50 4 Credit N
4. AMEX AX Y EFRUV $ 999 $ 1 $ 50 4 Credit N
5. Gasboy Club CLUB Y RUV $ 999 $ 250 $ 250 A 3 N
6. WEX WX Y E RUV $ 999 $ 250 $ 250 A Credit N
7. PHH PH Y E RUV $ 999 $ 250 $ 250 S Credit N
8. Voyager VY Y E RUV $ 999 $ 250 $ 250 A Credit N
9. Fleet One F1 Y RUV $ 999 $ 250 $ 250 A Credit N
10. Visa Fleet VSF Y E RUV $ 999 $ 250 $ 250 A Credit N Enter Item Number, W-Walkthrough, RETURN-Next Page, ?-Help, Q-Quit :
N/A CARD SYM OK Okay Purch Isle Isle Rcpt Price Inst Flags Limit Auth Max Acct Level On
--------------- ---- -- ----- ----- ----- ----- ---- ------ ----
11. MC Fleet MCF Y E RUV $ 999 $ 250 $ 250 A Credit N
12. Quarles QU Y E RUV $ 999 $ 250 $ 250 A Credit N
Copyright (2001) Gasboy International
GASDIAL -C
to display the following screen:
second page
Select a card to edit by entering the corresponding number. In the following example the Item number 1 was entered:
Copyright (2001) Gasboy International
1. Card Status : Enabled
2. Expiration Date: Enabled
3. Fallback : Enabled
4. Returns : Enabled
5. Unattended : Enabled
6. Voice Authorizations : Enabled
7. Purchase Limit : 999
8. Island Preauth : 1
9. Island Maximum : 50
10. Card Number on ICR Receipt : Print last 4 digits.
11. Fuel Override Price Level : Credit
12. Instant On : Disabled
Enter Item Number, W-Walkthrough, ?-Help, Q-Quit :
Network Setup for CFN/3
Gasboy(001)
EDIT VISA PARAMETERS
Items entered in this table are at the discretion of the customer. Gasboy assumes no respo nsibility for any incorrect information entered here.
For Island Card Reader (ICR) sales, the Island P reauth field is used to set the amount requested from the host. For Bank Cards, this should be set to $1 to comply with PS2000 Pay-at-the-pump standards. T ransaction s preauthorized with $1 p reauth amounts will on ly be allowed t o pump $50 maximum.
Gasboy CFN Series 03/07/03
Credit & Debit Card Networks Gasboy Dial 001 7
The Card Number on ICR Receipt option allows four values:
‘A’ - All digits printed. ‘4’ - Last four digits only. ‘S’ - Suppress first four digits and last (check) digit. This is for use by domestic PH&H
cards.
‘N’ - None, no digit shown.
If the account number will be printed on the customer receipt when the purchase is done at an island card reader (check with your bank to see if they allow this), then set the value to ‘A’ for all digits to be printed. VISA and MasterCard restrict bank card account numbers printed on the Island receipt to the last four digits of the account number. You can set this restriction by entering a ‘2’ at this prompt.
The Fuel Override Price Level field is used to set a special price level for a card: 1 is cash, 2 is credit. The normal stand-in level is 0 (the stand-in limit is also referred to as the fallback level). A special pricing level can be used for each card.
If instant-on is allowed for a card type, set the Instant On field to Yes (N/A). The Okay Flags field will display:
‘E’ if Expiration Date is enabled. ‘F’ if the card is accepted in Fallback mode. ‘R’ if Returns will be allowed. ‘U’ if unattended authorization is allowed. (You must run the command
GASDIAL -g0
to activate.)
‘V’ if Voice Authorizations will be allowed.
Pay at the pump
Setting the Island Preauth amount field to $1.00 for bank cards will cause the site to only dispense $50 in fuel. You may override this $50 limit but you must get approval from your network representative.
The host also returns an available-to-buy amount for fleet cards. This allows the host to maintain the maximum authorized amount for all terminals of a specific company.
Program New Cards for Acceptance (-O)
Gasboy Dial has the flexibility to have new cards added without a new version of the network software. The information for the card mus t be requested from your Network Representati ve and the Network must know you will be accepting the new card.
This menu allows the user to configure the Gasboy Dial software to accept a previously unknown card. This table must only be set up with the assistance of your Network Representative. Only 3 entries are available. Should these “Programmed” cards need to be made permanent, contact your Gasboy Sales Repr esentative with a har d copy of th e table for r eference.
You will need your Network Representative to provide the following information before you can begin to edit the table:
• ISO account range (may also be referred to as the ABA Number)
• Track II account length as read from the stripe. This is the number of digits in the mag­netically recorded account number before the expiration date, but not including the usual field separator found before the expiration date.
• Is merchandise accepted?
03/07/03 Gasboy CFN Series
8 Ga s boy Dial 001 Credit & Debit Card Networks
• Purchasing limits
• Pay at the pump limits
• Do features like Fallback, Instant-On apply?
• Prompts required for authorization
A Name for the card type must be entered along with a 4 character Mnemonic name that will be printed on the receipt to help identify the card type should account disclosure restrictions at the island be enforced.
Select the programmed card entry you want to modify. If the card has only a sin gle ABA number , then enter the same number for the ISO minimum and maximum. If an ISO account range is valid then enter the lower part of the ISO max imum co lumn . The embo ssed len gth is the n umb er of digits embossed on the card.
If the whole account is not embossed on the card, then usually the ABA number is added to the front of the card. This value is entered in the Manual Prefix. Several questions will be asked regarding cardholder prompts. If an auxiliary prompt is selected, you will need to enter the customer prompt message.
Cards with the name “Program 1”, “Program 2”, “Program 3”, have not been programmed. Use the Edit Programmable Card Parameters (line item number 4) or type
GASDIAL -O
. The entry screens will be displayed as illustrated. You will be prompted for information that will help the site controller determine if the card swiped is acceptable. It also sets the limits of the sale. Program 1 is available in the first screen, Program 2 and 3 are available by pressing the RETURN key.
Network Setup for CFN/3 Gasboy(001) EDIT PROGRAMMABLE CARD PARAMETERS N/A CARD SYM OK Okay Purch Isle Isle Rcpt Price Inst Flags Limit Auth Max Acct Level On
--------------- ---- -- ------- ----- ----- ----- ---- ------ ----
1. Program 1 P1 Y E GMRUV $ 999 $ 50 $ 50 A Credit N
ISO ISO Acct Embossed Manual Sub Prompts Min Max Length Length Prefix Tender
------ ------ ------ -------- ------ ------ ------­ 0 0 0 0 0 0
Aux Prompt Displayed
-------------------­ Enter Manual # Enter Item Number, W-Walkthrough, RETURN-Next Page, ?-Help, Q-Quit :
Copyright (2001) Gasboy International
Selecting Program 1 will bring up the corresponding parameter editing screens as illustrated on the next page.
Gasboy CFN Series 03/07/03
Credit & Debit Card Networks Gasboy Dial 001 9
Copyright (2001) Gasboy International Network Setup for CFN/3 Gasboy(001) EDIT Program 1 PARAMETERS
1. Card Name : Program 1
2. Card Abbreviation : P1
3. Card Status : Enabled
4. Expiration Date: Enabled
5. Fallback : Disabled
6. Merchandise : Enabled
7. Manual Entry : Enabled
8. Returns : Enabled
9. Unattended : Enabled
10. Voice Authorizations : Enabled
11. Purchase Limit : 999
12. Island Preauth : 50
Enter Item Number, W-Walkthrough, RETURN-Next Page, ?-Help, Q-Quit :
13. Island Maximum : 50
14. Card Number on ICR Receipt : Print all digits.
15. Fuel Override Price Level : Credit
16. Instant On : Disabled
17. ISO Minimum : 0
18. ISO Maximum : 0
19. Account Length : 0
20. Embossed Account Length : 0
21. Manual Entry Prefix : 0
22. Card Subtender : 0
23. Odomoter : Disabled
24. Pin : Disabled
second page
25. Vehicle Number : Disabled
26. Driver Number : Disabled
27. Auxiliary Information : Disabled
28. Auxiliary Prompt : Enter Manual #
third page
Edit Modem Parameters
Select option 5 from the Main Menu o r type GASDIAL -M or
MODEMS
setup your modem.
Network Setup for CFN/3 Modems(002) EDIT MODEM PARAMETERS
1. Modem Name : Hayes Optima
2. Baud Rate : 2400
3. Port Number : 4
Enter Item Number, W-Walkthrough, ?-Help, Q-Quit :
Copyright (2001) Gasboy International
Selecting Item Number 1, Modem Name brings up the following 2 screens to select you r t ype o f modem.
at the command line to
03/07/03 Gasboy CFN Series
10 Gasboy Dial 001 Credit & Debit Card Networks
Network Setup for CFN/3 Modems(002) SELECT MODEM NAME
1. Obsolete
2. Hayes 1200
3. Generic Hayes (Smartmodem/Accura)
4. Hayes Optima
5. Hayes Accura 14.4
6. Hayes Accura 336.
7. BocaModem 2400
8. BocaModem 33.6
9. Boca TidalWave 56k
10. Boca Research 14400
11. SPS VSAT VISA 1
12. Cardinal 2400
Enter Item Number, RETURN-Next Page, ?-Help, Q-Quit :
13. Everex 2400
13. Everex 2400
14. Practical Peripherals
14. Practical Peripherals
15. Practical Periph. 14400 (5615)
15. Practical Periph. 14400 (5615)
16. Practical Periph. 33600 (5638)
16. Practical Periph. 33600 (5638)
17. Supra 2400
17. Supra 2400
18. US Robotics 2400
18. US Robotics 2400
19. Zoom 2400
19. Zoom 2400
20. Zoom 14.4 EX (165)
20. Zoom 14.4 EX (165)
21. Quiet Hayes
Copyright (2001) Gasboy International
second page
After selecting the modem for the system, enter the correct baud rate and port usage for this system.
Change the baud setting by entering the nu mber next t o the baud rate sh own at the b ottom o f
the screen. For example, entering 2 will set the baud rate at 1200.
For port, enter the port number. For example, entering a 1 (one) will set the port to 1. For
SCII, available ports are 1-3. For CFN3, available ports are 4-6.
Edit Instant-On for Pumps (-P) (not available)
If you do not want instant-on for some fuels, you can disable instant-on for the pumps that dispense those fuels. Select the appropriate pump and answer NO to the prompt.
Gasboy CFN Series 03/07/03
Credit & Debit Card Networks Gasboy Dial 001 11
Edit Product Cross References (-X)
This feature will allow you to map local product codes to an outside listing. Select option 7 from the Main Menu or ty pe GASDIAL -X at the comm and lin e to setup pr oduct
cross references. The following 5 screens list the options.
Network Setup for CFN/3 Gasboy(001) EDIT PRODUCT CROSS REFERENCES Local Local Host Host Code Name Code Description
----- ------------ ---- ----------------------------------------
1. 1 Diesel #2 39 Other Fuel
2. 3 Premium 39 Other Fuel
3. 4 Reg Nolead 39 Other Fuel
4. 5 Plus Nolead 39 Other Fuel
5. 6 Super Nolead 39 Other Fuel
6. 7 Oil Qt. 39 Other Fuel
7. 8 Oil Gal. 39 Other Fuel
8. 10 C-STORE1 39 Other Fuel
9. 11 C-STORE2 39 Other Fuel
10. 12 C-STORE3 39 Other Fuel
Enter Item Number, W-Walkthrough, RETURN-Next Page, ?-Help, Q-Quit :
Local Local Host Host Code Name Code Description
----- ------------ ---- ----------------------------------------
11. 13 Solvent 39 Other Fuel
12. 14 Kerosene 39 Other Fuel
13. 15 Propane 39 Other Fuel
14. 16 Offrd Disct 39 Other Fuel
15. 17 DSL Offroad 39 Other Fuel
16. 18 Car Wash 39 Other Fuel
17. 19 Regular 39 Other Fuel
18. 20 SERVICES 39 Other Fuel
19. 21 Cig. Pack 39 Other Fuel
20. 22 Cig. Carton 39 Other Fuel
Copyright (2001) Gasboy International
second page
Local Local Host Host Code Name Code Description
----- ------------ ---- ----------------------------------------
21. 23 MOTOR OIL 39 Other Fuel
22. 24 CHIPS 39 Other Fuel
23. 25 CANDY 39 Other Fuel
24. 26 BEER/WINE 39 Other Fuel
25. 27 LOTTERY TKT 39 Other Fuel
26. 28 LOTTERY PAY 39 Other Fuel
27. 29 BOTTL RETURN 39 Other Fuel
28. 30 MISC. TAX 39 Other Fuel
29. 31 MISC. NONTAX 39 Other Fuel
30. 32 TOBACCO 39 Other Fuel
third page
03/07/03 Gasboy CFN Series
12 Gasboy Dial 001 Credit & Debit Card Networks
Local Local Host Host Code Name Code Description
----- ------------ ---- ----------------------------------------
31. 33 GROC. TAX 39 Other Fuel
32. 34 GROC. NONTAX 39 Other Fuel
33. 35 FOUNTAIN 39 Other Fuel
34. 36 SODA 39 Other Fuel
35. 37 SNACKS 39 Other Fuel
36. 38 AUTO ACCESS 39 Other Fuel
37. 39 PAID OUT 39 Other Fuel
38. 40 COUPONS 39 Other Fuel
39. 41 MAGAZINES 39 Other Fuel
40. 42 DELI 39 Other Fuel
Local Local Host Host Code Name Code Description
----- ------------ ---- ----------------------------------------
41. 44 DAIRY/JUICE 39 Other Fuel
42. 45 Coffee 39 Other Fuel
43. 46 Sm Drink 39 Other Fuel
44. 47 Md Drink 39 Other Fuel
45. 48 Lg Drink 39 Other Fuel
46. 49 WITHDRAWALS 39 Other Fuel
fourth page
fifth page
For example: selecting Item Number 3, 4 Reg Nolead from th e first page br ings u p the following 4 screens to select the product cross reference.
Network Setup for CFN/3 Gasboy(001) File(001) SELECT 4 Reg Nolead CROSS REFERENCE Host Host Code Description
---- --------------------------------------------------
1. 01 Unleaded Gas
2. 02 Unleaded Premium Gas
3. 03 Low Sulfur Diesel
4. 04 Ethanol Unleaded Reg. (86 or 87)
5. 05 Ethanol Unleaded Mid Grade (88 or 89)
6. 06 High Sulfur Diesel
7. 07 Ethanol Unlead Super (92-94)
8. 08 Ethanol Regular Leaded
9. 09 Unleaded Plus
10. 10 Super Unleaded
Enter Item Number, RETURN-Next Page, ?-Help, Q-Quit :
Host Host Code Description
---- --------------------------------------------------
11. 11 Reformulated Unlead (86 or 87 octane)
12. 12 Con Unleaded
13. 13 Methanol Unleaded Regular (86 or 87 Octane)
14. 14 Reformulated Unleaded Plus
15. 15 Reformulated Super Unlead
16. 16 Ethanol Unleaded Premium (90-91)
17. 18 Propane
18. 19 CNG Gas
19. 20 Jet Fuel
20. 21 Methanol Unleaded Super (92 or 94 Octane)
Copyright (2001) Gasboy International
second page
Gasboy CFN Series 03/07/03
Credit & Debit Card Networks Gasboy Dial 001 13
Host Host Code Description
---- --------------------------------------------------
21. 22 Unleaded Mid Grade Reformulated (88 or 89 Octane)
22. 23 Unleaded Premium Gas (Reformulated)
23. 24 Methanol Unleaded Premium (90 or 91 Octane)
24. 25 Natural Gas
25. 26 Gasohol Gas - 10%
26. 27 Gasohol Gas - 7.7%
27. 28 Gasohol Gas - 5.7%
28. 29 White Gas
29. 30 Dual Propane/Unleaded
30. 31 Wide nozzle unleaded
Host Host Code Description
---- --------------------------------------------------
31. 32 Marine Fuel
32. 33 Motor Fuel
33. 34 M-85
34. 35 E-85
35. 36 Methanol Unleaded Mid Grade (88 or 88 Octane)
36. 37 Av. Gas
37. 38 Military Fuel
38. 39 Other Fuel
39. 45 Diesel Plus
40. 60 Kerosene
third page
fourth page
Note: Quarles supports only a limited number of codes. These are:
03 Low Sulfur Diesel 11 Reformulated Unlead (86 or 87 octane) 06 High Sulfur Diesel 12 Con Unleaded 09 Unleaded Plus 14 Reformulated Unleaded Plus 10 Super Unleaded 15 Reformulated Super Unlead
Selecting any other option from the cross reference list will display an “Invalid product” message.
Print Current Gasboy Dial System Configuration (-S)
This option prints the complete configuration parameters. Five examples are illustrated.
Copyright (2001) Gasboy International Network Setup for CFN/3 Gasboy(001) SHOW NBS GROWMARK FLEET PARAMETERS
1. Main Bank Phone Number : 9,16123456789
2. Backup Bank Phone Number : 9,16123456789
3. Carrier Wait Timeout : 20
4. Verification Timeout : 45
5. Terminal Type :
6. Merchant ID : GB1028112345678
7. Send Fleet Format to Host : Enabled
8. Debit : Disabled
9. Send Term Type to Host : NBS format
10. Instant On : Disabled
11. Instant On Timeout : 0
12. Fallback Sequence : 1 Press RETURN to continue.
03/07/03 Gasboy CFN Series
14 Gasboy Dial 001 Credit & Debit Card Networks
Copyright (2001) Gasboy International Network Setup for CFN/3 Gasboy(001) SHOW NBS GROWMARK FLEET PARAMTERS
CARD SYM OK Okay Purch Isle Isle Rcpt Price Inst Flags Limit Auth Max Acct Level On
--------------- ---- -- ----- ----- ----- ----- ---- ------ ----
1. VISA VS Y EFRUV $ 999 $ 1 $ 50 4 Credit N
2. MasterCard MC Y EFRUV $ 999 $ 1 $ 50 4 Credit N
3. Discover DS Y EFRUV $ 999 $ 1 $ 50 4 Credit N
4. AMEX AX Y EFRUV $ 999 $ 1 $ 50 4 Credit N
5. Gasboy Club CLUB Y RUV $ 999 $ 250 $ 250 A 3 N
6. WEX WX Y E RUV $ 999 $ 250 $ 250 A Credit N
7. PHH PH Y E RUV $ 999 $ 250 $ 250 S Credit N
8. Voyager VY Y E RUV $ 999 $ 250 $ 250 A Credit N
9. Fleet One F1 Y RUV $ 999 $ 250 $ 250 A Credit N
10. Visa Fleet VSF Y E RUV $ 999 $ 250 $ 250 A Credit N Press RETURN to continue.
Copyright (2001) Gasboy International Network Setup for CFN/3 Gasboy(001) SHOW PROGRAMMABLE CARD PARAMETERS N/A CARD SYM OK Okay Purch Isle Isle Rcpt Price Inst Flags Limit Auth Max Acct Level On
--------------- ---- -- ------- ----- ----- ----- ---- ------ ----
1. Program 1 P1 Y E GMRUV $ 999 $ 50 $ 50 A Credit N
ISO ISO Acct Embossed Manual Sub Prompts Min Max Length Length Prefix Tender
------ ------ ------ -------- ------ ------ -------­ 0 0 0 0 0 0
Aux Prompt Displayed
-------------------­ Enter Manual # Press RETURN to continue.
N/A
Network Setup for CFN/3 Modems(002) SHOW MODEM PARAMETERS
1. Modem Name : Hayes Optima
2. Baud Rate : 2400
3. Port Number : 4 Press RETURN to continue.
Network Setup for CFN/3 Gasboy(001) SHOW PRODUCT CROSS REFERENCES Local Local Host Host Code Name Code Description
----- ------------ ---- ----------------------------------------
1. 1 Diesel #2 45 Diesel Plus
2. 3 Premium 02 Unleaded Premium Gas
3. 4 Reg Nolead 01 Unleaded Gas
4. 5 Plus Nolead 09 Unleaded Plus
5. 6 Super Nolead 10 Super Unleaded
6. 7 Oil Qt. 39 Other Fuel
7. 8 Oil Gal. 39 Other Fuel
8. 10 C-STORE1 39 Other Fuel
9. 11 C-STORE2 39 Other Fuel
10. 12 C-STORE3 39 Other Fuel Press RETURN to continue.
Copyright (2001) Gasboy International
Copyright (2001) Gasboy International
Gasboy CFN Series 03/07/03
Credit & Debit Card Networks Gasboy Dial 001 15
Start Attended/Unattended Service (-G)
Attended or Unattended Service is available by selecting Menu Number 9 from the main menu or enter
GASDIAL - G
Copyright (2001) Gasboy International Network Setup for CFN/3 Gasboy(001) START ATTENDED/UNATTENDED SERVICE
Service = Attended Enter 1-Attended, 0-Unattended, Q-Quit : 0
UNATTENDED service starting. Disabling cards at island with UNATTENDED restriction. Press RETURN to continue.
. Enter a 1 for Attended or 0 for Unattended service.
second page
If using this command in a cron you must specify 1 or 0 in the command line. For an example, see Disabling cards at the Island during the evening on page 13.
Remove Transactions from Batch (-D)
If you are encountering network errors with a transaction, that transaction can be deleted from the next settlement attempt. You need its transaction number (this should be stored in the log or check PRint TRansactions) to delete it. You will need to consult with your network representative about the deletion. If this option is selected you will be prompted to enter the transaction number.
Copyright (2001) Gasboy International Network Setup for CFN/3 Gasboy(001) REMOVE TRANSACTIONS FROM BATCH
Enter Beginning Transaction, Q-Quit : 0 Enter Ending Transaction, RETURN-One Transaction :
Searching for transaction 0. Transaction 0 will not be batched to host. Press RETURN to continue.
second page
03/07/03 Gasboy CFN Series
16 Gasboy Dial 001 Credit & Debit Card Networks
Read/Write Network Parameters from/to file (-R/-W)
Use these screens to copy or write existing parameters to/from a file.
Copyright (2001) Gasboy International Network Setup for CFN/3 Gasboy(001) READ NETWORK PARAMETERS FROM FILE
Enter Filename, Q-Quit : ROUTER.DTA
Router data read from file ROUTER.DTA. Press RETURN to continue.
Copyright (2001) Gasboy International Network Setup for CFN/3 Gasboy(001) WRITE NETWORK PARAMETERS TO FILE
Enter Filename, Q-Quit : ROUTER.DTA
second page
Router data written to file ROUTER.DTA. Press RETURN to continue.
Detailed notes on system setup
Tables (TABLE)
• The receipt table must have at least 100 entries.
• Router table should have 1808 or above entries. Must be an even number.
• Auth table should have 75 entries.
Note: Router table cannot be set to odd numbers.
Transaction format (TRFMT)
Make certain that the transaction printout format includes the authorization numb er (field type 3) and dollar amount (field type 11).
System Date
Make sure the system date and time is correct. PRint DAte will display the date and time. LOad DAte will allow you to change it.
second page
Gasboy CFN Series 03/07/03
Credit & Debit Card Networks Gasboy Dial 001 17
Disabling Cards at the Island during the evening
To disable taking cards at the Island, you can load a cron which then runs:
GASDIAL -g0 (zero)
Another cron can be used to enable the cards at the Island. Set the cron to run:
GASDIAL -g1 (one)
System Parameters (SYS_PAR)
This information is provided for reference. The menu programs initialize and/or store the appropriate values for you in the system parameters.
Club Card (Growmark Fuel24 setup only)
Digits in system ID: 4 Digits in account #: 13 Digits in allocation: 3 Digits in vehicle #.: 3 Digits in expiration date: 0 Digits in limitation code: 1 Digits in authorization code: 1 Digits in price level: 1 Digits in restriction code: 1 Digits used in PIN calculation: 13 Digits in checking PIN: 4 Digits in savings PIN: 4 Digits in credit PIN: 4
Club card format - offsets (Growmark Fuel24 setup only)
Allocation account offset: 3 Vehicle account offset: 8 Limitation code offset: 0 Authorization code offset: 1 Price level offset: 2 Restriction code offset: 3 PIN calculation offset: 0 Extra card digit offset: 0 CLUB bit-mapped account offset: 0
Reader verification
Use remote verification (reader): credit checking savings [club] Use local verification (reader): club (Growmark Fuel24) Require PIN (reader): club (Growmark Fuel24) Check mod 10 (reader): none Check expiration date (reader): none Lockout on remote verification: none Reader default payment is: credit
03/07/03 Gasboy CFN Series
18 Gasboy Dial 001 Credit & Debit Card Networks
Console verification
Use remote verification (console): credit checking savings [club] Use local verification (console): club (Growmark Fuel24) Require PIN (console): club (Growmark Fuel24) Check mod 10 (console): none Check expiration date (console): none Lockout on remote verification: none
Other Parameters
Host handler channel: (your host modem channel) Host handler baud rate: (Gasboy Dial will assign this) Send requests to host handler: credit checking savings [club] Host handler data: 00 20 28 00 00 00 00 00 00 00 00 00 00 00 00 00
The first hex number is the modem type. Do not edit. This is referenced by the MODEMS program.
The second number is the carrier wait timeout set in Network param. The third number is the Instant-on timeout set in Network parameters.
Note: For remote club card authorization, contact your network representative.
Verification
Verification timeout (Routers): 60 set in Network parameters. This should be a minimum of 45, but can also be set to 0 for no timeout.
Receipt
Print manual # on receipt: Yes Text used on receipt for manual number: Manual
Console (CONSOLE)
After running initialization, these parameters are set to these values:
Auxiliary Number prompt: Enter vehicle # Allow hand entry of card data: Yes POS asks for odometer on fuel sale: 1 (Card-encoded) POS asks for auxiliary # on fuel sale: 1 (Card-encoded) POS asks for odometer on merchandise sale: 1 (Card-encoded) POS asks for auxiliary # on merchandise sale: 1 (Card-encoded)
Reader (READER)
Below is an example of the reader program settings that will work for Gasboy Dial Generic:
Gasboy CFN Series 03/07/03
Credit & Debit Card Networks Gasboy Dial 001 19
# Ty S/D DISPLAY WHILE ENTERING OPTIONS 1 1 ! < < Slide Card < < ! ! 2 3 6 ! PIN ? !Your PIN ! Optional Masked 3 7 6 ! Hub/Odo ? !Hub/Odo ! Optional 4 6 8 ! Vehicle # !Vehicle # ! Optional 5 2 2 ! Select pump !Pump ! Auto-enter 6 8 ! Please Wait ! ! 7 13 0 !P#XX ! ! 8 14 2 !^ Ok for $0000.00 ! ! 9 9 ! ! ! 10 !--------END---------! !
For Debit you will need the Select Account step as the second program step (not available).
# Ty S/D DISPLAY WHILE ENTERING OPTIONS 1 1 ! < < Slide Card < < ! ! 2 4 8 ! $ Amount or FILL !$ Amount ! 3 3 6 ! PIN ? !Your PIN ! Optional Masked 4 7 6 ! Hub/Odo ? !Hub/Odo ! Optional 5 6 8 ! Vehicle # !Vehicle # ! Optional 6 8 ! Please Wait ! ! 7 13 0 !P#XX ! ! 8 14 2 !^ Ok for $0000.00 ! ! 9 9 ! ! ! 10 !--------END---------! !
Settlement for Gasboy Dial
When the SETTLE command is used, an end-of-settlement signal will be sent to the host. A more complete settlement process will be implemented in a future version.
If you want the SETTLE com mand to work with the e nd-o f-day report, you will need to edit
the nextday.cmd file.
Error messages
Host rejected completion, #nn,’reason’
Infrequently , the network may initially authorize the use of a card, but when the transaction is completed, reject the completion of that transaction. In this unlikely event, you will see this message.
This indicates that a preauthorized sale, transaction nn, cannot be completed. The error code
x/yy will explain why. The transaction is marked with the authorization code, REJCMP.
If you repeatedly encounter this error, contact Gasboy technical services. If this situation
occurs, make a record of the error message, and contact your Gasboy Service Representative to find out what to do next. You may run completion list.
Network Halted
You must initialize the network software.
GASBOY -D #
to remove the transaction from the
03/07/03 Gasboy CFN Series
20 Gasboy Dial 001 Credit & Debit Card Networks
Bad Fleet data format request Bad fleet completion format request
Contact your GASBOY representative should you ever see this message.
Adjust Tables, Router Table min=xxxx
Run
TABLES
Fleet Format Disabled
System is not programmed for fleet applications. run Format” field.
Unknown Card Type (not available)
If a debit card is used, the Debit key must be pressed. Otherwise, the card is not programmed to be accepted.
and allow for the specified number of bytes for the Router Table.
GASDIAL -E
and enable the “Fleet
Special console operations
Special credit card keys for manual entry
With some cards you will need to set up a special key on the console for handling the manual entry of credit cards. The manual-entry process is identical to the standard method of using the
CREDIT
key (which is described in the Check Point and Profit Point manuals). Once you make
the assignment with the directions below, the key should be labeled to indicate its new use.
Check Point consoles
Submenu 1 of the CONSOLE configuration program (explained in the Site Controller II
Configuration Manual) is used to assign a card type to a Check Point key. Assign action 85 to a
key to manually accept the cards on that key.
Profit Point consoles
On the Profit Point, special function 68 calls up the network-card-selection menu. You can deactivate the networks you don’t want by commenting out the appropriate line in the CONFIG.POS file with an asterisk in the first column.
If your CONFIG.POS file has a line that reads NETWORK TEXACO CARD=95, either change TEXACO to PHILLIPS, or comment out that line and add one that reads NETWORK xxxxxx CARD=95.
The transaction pointer
If you are not regularly polling and resetting the transaction pointer, then you should run the PURGE SITE command once a day so you do not fill up the Site Controller’s memory.
Gasboy CFN Series 03/07/03
Credit & Debit Card Networks Gasboy Dial 001 21
Troubleshooting
Version 2.3 Site Controller software
If your site is having problems with dial-out host connections, type this command at the prompt:
C: debug 2 2
This will start the debug program that will write the important occurrences to the log file. Let this run until the problem occurs. Once the problem has been logged, type:
C: debug 0
to turn the debugger off. NOTE: Turn debug off when completed or a large router.log file will be created. This will slow
your system down, making it difficult to function properly. If your site is not dialing after credit card authorizations are attempted, check that:
1. The correct phone number is entered.
2. Lockout on Remote Verification parameter (SYS_PAR) for the reader and/or con­sole is set to CREDIT and Page 8 has CREDIT for “send request to host”.
3. The card is enabled for use with this s ite (GASDIAL -C command).
4. You are not getting warnings related to the router table size.
5. Run
PR DI 1
6. You have run the MODEMS program and have selected the correct modem type.
. Check that it doesn’t report “No bank verification”.
If, in the file, you see many occurrences of:
>>Modem init. error
Run MODEMS, check the modem selected or try a different configuration. If your modem is not in the list, try each of the selections 1-5. If it still fails, your modem may not be Hayes compatible. The program shows a list of GASBOY certified modems.
>>Busy
You may have the wrong phone number entered.
>> No dialtone
Check your modem’s phone line.
>> Lost Carrier
1. Increase the carrier detect timeout in the network parameters
2. Have your phone line checked.
03/07/03 Gasboy CFN Series
22 Gasboy Dial 001 Credit & Debit Card Networks
Gasboy CFN Series 03/07/03
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