Gasboy C08951 Maintenance Manual

STAR RECEIPT PRINTER

MAINTENANCE MANUAL

C08951

GASBOY INTERNATIONAL LLC

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GASBOY
STAR RECEIPT PRINTER
MAINTENANCE MANUAL

C08951

Rev. 03/20/03

The information in this document is confidential and proprietary. No further disclosure shall be made without
permission from Gasboy International LLC. Gasboy International LLC believes that the information in this document
is accurate and reliable. However, we assume no responsibility for its use, nor for any infringements of patents or
other rights of third parties resulting from its use. We reserve the right to make changes at any time without notice.

Copyright 2003 by Gasboy International LLC All rights reserved.

GASBOY INTERNATIONAL LLC LANSDALE, PA

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CONTENTS

Section 1: INTRODUCTION

Description ............................................................................................... 1-1

Section 2: SWITCHES AND SETTINGS

Printer Status Board ................................................................................. 2-1

Status Board Switches ............................................................................. 2-1

Status Board Lamps ................................................................................. 2-2

Controller Board DIP Switch Settings ....................................................... 2-2

Section 3: MAINTENANCE

Accessing the Printer For Maintenance or Service .................................. 3-1

Ordering New Paper or Ribbon................................................................. 3-1

Changing the Paper ................................................................................. 3-2

Removing the Paper ........................................................................... 3-2

Installing the Paper ............................................................................. 3-3

Changing the Ribbon ................................................................................ 3-3

Removing Old Ribbon Spools ............................................................. 3-3

Installing New Ribbon Spools ............................................................. 3-4

Adjusting Cutter Blades ............................................................................ 3-5

Adjusting After Incomplete Cuts .......................................................... 3-5

Adjusting After Paper Jam .................................................................. 3-5

Figures

1-1. Card System with Receipt Printer ............................................................ 1-1

2-1. Printer Status Board ................................................................................. 2-1

2-2. DIP Switches ............................................................................................ 2-2

3-1. Printer Side View ...................................................................................... 3-2

3-2. Ribbon Installation Sequence ................................................................... 3-4

3-3. Cutter Bar Adjustment Screw ................................................................... 3-5

Tables

2-1. Status Board Switches ............................................................................. 2-1

2-2. Status Board Lamps ................................................................................. 2-2

2-3 DIP Switch Settings .................................................................................. 2-2

03/20/03 Contents-1

Section 1

INTRODUCTION

DESCRIPTION

The Star Receipt Printer is a compact, multi-purpose dot-matrix printer that is used in GASBOY
CFN and Series 1000 Card Systems. This optional printer enables you to print receipts for fueling
transactions right at your card reader.

The printer is housed within the pedestal of your car d reader. A printer access door is located on
the side of the pedestal. Inside, the printer is mounted on a sliding drawer that enables you to
easily slide it out for servicing or maintenance and then replace it. A receipt door on the front of
the pedestal provides customer access to receipts. Indicator lamps, on the pedestal above the
receipt door, indicate PAPER LOW or PAPER OUT conditions.

Figure 1-1 highlights the location and features of a card reader with a receipt printer. The
remainder of this manual describes the printer, its internal switches and settings, and how to
maintain it.

Figure 1-1. Card System With Receipt Printer

03/20/03 1-1

Section 2

SWITCHES AND SETTINGS

PRINTER STATUS BOARD

The printer status board (Figure 2-1) is attached to the
inside of the printer access door (See Figure 1-1) This
location provides the site attendant easy access to the
switches and indicator lamps needed to perform paper
loading, self-tests, and simple troubleshooting.

Figure 2-1. Printer Status Board

STATUS BOARD SWITCHES

Table 2-1 summarizes switches and results for the printer status board.

Table 2-1. Status Board Switches

Switch Function

SW2 SELF-TEST

Switching SW2 to the left starts a self-test of the printer. It will print a barber-pole pattern
of all the characters that may be printed on a receipt.
Switching SW2 to the right stops the printing and cuts the paper.
A short self-test should be performed whenever the paper or ribbon is changed.

SW3 PAPER FEED

Pressing SW3 causes a continuous paper feed. This is used while loading new paper.

SW4 ON LINE

Pushing this switch alternately puts the printer in the online or offline mode. The
printer must always be online (green lamp on) to print receipts or do a self-test.

03/20/03 2-1

GASBOY Star Receipt Printer

STATUS BOARD LAMPS

Table 2-2. Status Board Lamps

Lamp Function

D1 +12 VOLTS

This lamp should be lit whenever SW1 (Power) is on.

D2 ON LINE

This lamp must be on to print receipts or do a self-test. If it is not on, momentarily press
SW4.
NOTE: This lamp does not have to be lit to feed paper (SW3).

D3 ALARM

This lamp will light when a mechanical failure occurs, or when the printer runs out of paper.

CONTROLLER BOARD DIP SWITCH SETTINGS

The controller board DIP switches are set at the
factory prior to shipment. For proper operation of
the printer, the controller board switch settings
should be as follows:

Table 2-3. Dip Switch Settings

SW1 Pos SW2 Pos

1-1 ON 2-1 ON
1-2 ON 2-2 ON
1-3 ON 2-3 ON
1-4 ON 2-4 OFF
1-5 OFF
1-6 ON
1-7 ON
1-8 OFF

NOTE: DIP switches are only read by the controller

at power up. DIP switch changes should
be made with the power off.

Figure 2-2. DIP Switches

2-2 03/20/03

Section 3

MAINTENANCE

ACCESSING THE PRINTER FOR MAINTENANCE OR SERVICE

Before beginning any of the following maintenance procedures, you must first turn off all power to
the unit, then pull the printer out to a serviceable position. Follow these steps:

1. Open the printer access door and loosen the hex head screw.

2. Pivot the printer assembly to the right in order to clear the paper chute.

3. Pull the entire printer slide assembly toward you.

4. Perform any required maintenance or service. Reverse this procedure to r etur n the printer to
normal operation.

ORDERING NEW PAPER OR RIBBON

When replacing paper or ribbon, use only GASBOY-supplied parts. Failure to do so will void the
GASBOY warranty.

• C08946 Paper, #RF-4, 5-5, Low Bulk - Star

• C08941 Ribbon, #SF-01P, Purple - Star

It is recommended, in most cases, that the ribbon be replaced every 4000- 5000 receipts or 2 to 3
rolls of paper to ensure acceptable print quality. Environmental conditions, such as temperature
and humidity, may affect the life of the ribbon.

03/20/03 3-1

GASBOY Star Receipt Printer

CHANGING THE PAPER

Removing the Paper

1. Follow the procedure for accessing the printer.

2. Cut the paper where it comes off of the roll.

3. Press the PAPER FEED switch on the printer status board until all of the paper is removed
from the printer mechanism.

4. Remove the paper roll, being careful not to bend the PAPER LOW switch.

3-2 03/20/03

Figure 3-1. Printer Side View

Maintenance

Installing the Paper

1. Insert spindle into paper roll.

2. Insert roll into holder, being careful not to bend the PAPER LOW switch.

3. Make sure the paper feeds from the back of the roll.

4. Insert the paper into the paper feed slot while pressing the PAPER FEED switch on the
printer status board.

5. Make sure the paper feeds easily out of the paper cutter.

6. Perform a short self-test.

7. Retur n the printer slide assembly to its normal position and lock it in place with the hex head
screw.

8. Close and lock the printer access door.

NOTE: Make sure the printer access door is drawn tight in order to insure a watertight

seal.

CHANGING THE RIBBON

Removing Old Ribbon Spools

1. Follow the procedure for accessing the printer.

2. Slide the cutter latch on the paper cutter unit to the right and swing the paper cutter up
(Figure 3-2 A and B).

3. Rotate both spools to create some slack in the ribbon.

4. Pull one spool off of the shaft while pushing the ribbon detecting lever out of the way (Figure
3-2 C). Repeat for the other spool.

03/20/03 3-3

GASBOY Star Receipt Printer

Figure 3-2. Ribbon Installation Sequence

Installing New Ribbon Spools

1. Place the ribbon spool onto the left shaft with the spool-driving pins pointing toward the
printer (Figure 3-2 C).

2. Feed the ribbon over the left ribbon guide, under the print head, and over the right ribbon
guide.

3. Repeat Step 1 for the right spool.

4. Rotate both spools to remove the slack from the ribbon.

5. Return the paper cutter unit to the normal posit ion and slide the cutter latch to the left to lock
(Figure 3-2 A).

6. Perform a short self-test

7. Retur n the printer slide assembly to its normal position and lock it in place with the hex head
screw.

8. Close and lock the printer access door.

NOTE: Make sure the printer door lock is drawn tight in order to insure a watertight seal.

3-4 03/20/03

Maintenance

ADJUSTING CUTTER BLADES

Adjustment of the cutter blades may become necessary if the cutter fails to operate properly. This
may be indicated by receipts not being completely cut or paper becoming jammed inside the
printer. Cutter blades are sharp! Keep fingers away from sharp edges of blade while making
adjustments.

Adjust After Incomplete Cuts

1. Follow the procedure for accessing the printer.

2. Loosen the hex adjusting screw (located on the lower left side of the cutter) using a 2.5 mm
hex key. Do not use pliers as damage to the screw head may result. Pivot the bottom cutter
blade upward. Tighten the hex screw to lock the blade in place.

3. Perform a few self-tests to make sure the cutter operates properly.

4. Retur n the printer slide assembly to its normal position and lock it in place with the hex head
screw.

5. Close and lock the printer access door.

NOTE: Make sure the printer door lock is drawn tight in order to insure a watertight seal.

Adjust After Paper Jams

1. Follow the procedure for accessing the printer.

2. Carefully remove any paper that may be stuck inside the printer.

03/20/03 3-5

Figure 3-3. Cutter Bar Adjustment Screw

GASBOY Star Receipt Printer

3. Loosen the hex adjusting screw (located on the lower left side of the cutter) using a 2.5 mm
hex key. Do not use pliers as damage to the screw head may result. Pivot the bottom cutter
blade down. Tighten the hex screw to lock the blade in place.

4. Perform a few self-tests to make sure the cutter operates properly.

5. Retur n the printer slide assembly to its normal position and lock it in place with the hex head
screw.

6. Close and lock the printer access door.

NOTE: Make sure the printer door lock is drawn tight in order to insure a watertight seal.

3-6 03/20/03

GW01 - 6/04/02 Rev. 1

WARRANTY

General Statements:

Gasboy International LLC. warrants all new equipment manufactured by Gasboy against defect i ve material and/or workmanship, for the warranty
period specified below, when the equipment i s installed in accordance with specific ations prepared by Gasboy.
This warranty does not cover damage caused by acci dent, abuse, Acts of God, lack of surveillanc e of automatic recording systems, negligence,
mis-application, faulty installation, improper or unauthorized maintenance, installation or use in violat i on of product manuals, instructi ons, or warnings.
Under no circumstanc e shall Gasboy be liable for any indirect, special, or consequential damages, losses, or expenses to include, but not limited
to, loss of product, los s of profits, litigation fees, or the use, or inability t o use, our product for any for any purpose whatsoever.
Parts Only - During the warranty period, Gasboy will, at its option, repair or replace def ective parts returned transportation prepaid to its factory.
On-Site Labor Included - Gasboy will also provide, within the Continental United St ates and during the warranty period, the services of an
Authorized Service Representati ve (A SR) for on-site repair or replacement of defect i ve part s.
Replacement Parts - Any system components that are not part of the original system order, incl udi ng Island Card Readers, Pump Control Units, et c.,
are considered replacement part s.

Equipment Term Coverage

Commercial Pumps and Dispensers
Full-Cabinet Consumer Pumps

Small Transfer Pumps, Meters,
Pressure Regulators

Keytrol One year from date of instal l ation or 18 mos. from date of

Fuel Management Systems :

- CFN/ Profit Point

- Series 1000/Fleetkey

- TopKAT

- Fuel Point Readers
(sold with new systems)
Additional Fuel Point Items:

- Fuel Point Readers sold for
retrofitting existing sys t ems.

- Fuel Point vehicle and dispenser
components.
Encoders, Embos sers, Modems,
CRTs, and Logger Printers

Air Diaphragm Pumps Three years from date of purchas e (for full warranty

Items not m anufactured by Gasboy
(ex. automatic nozzles, hoses, swivels,
etc.)
Replacement Parts One year from date of Gasboy International's invoice to the

To the extent permitted by law, this warranty is made in lieu of all other warranties, expressed or impli ed, including warranties of freedom from patent
infringement, or merchant ability, or fitness for a particular purpose, or arising from a course of dealing or usage of trade. No one is authorized to
vary the terms of the warranty nor may anyone make any warranty of representation, or assume any liability other than that herein stated, in
connection with the sale described herein. The acceptance of any order by Gasboy International i s expressly made subject to the purchaser' s
agreement to these condit i ons.

One year from date of installation or 18 mos. from date of
Gasboy International’s invoi ce to the purchaser, whichever
comes first.
One year from date of install a t i on or 18 mos. from date of
Gasboy International’s invoi ce to the purchaser, whichever
comes first.- Excepting the Model 2020 Hand Pump, which
has a 90-day warranty from date of GASB OY International’s
invoice.

Gasboy International’s invoi ce to the purchaser, whichever
comes first.
One year from date of start-up or 15 mos. from date of
Gasboy International’s invoi ce to the purchaser, whichever
comes first .- The basic warranty only applies to systems
which have been started up by a Gasboy Authorized Service
Representative (ASR).

One year from date of start-up or 15 mos. from date of
Gasboy International’s invoi ce to the purchaser,
whichever comes first.

Purchased with Fuel Management Syst em (Encoders,
Embossers only):
90 days from the date of s tart-up by a Gasboy ASR, or 180
days from date of Gasboy I nternational's invoice, whichever
occurs first.

Purchased with Fuel Management System
(Modems, CRTs, and Logger Printers only):
Matches system warranty.

Purchased Separately:
90 days from date of Gasboy I nt ernational's
invoice to the purchaser.

description, see Price List).
Not warranted by Gasboy International (consul t original
manufacturer’s warranty).

purchaser.

Parts and Labor.

Parts Only.

Parts and Labor.

Parts and Labor.

Parts Only.

Purchased with System
(Encoders, Embos sers only):
Parts only.

Purchased with System (Modems,
CRTs, Logger Printers only):
Matches system warranty.

Purchased Separately:
Parts Only.

Parts Only.

Not Applicable.

Parts Only.

GASBOY INTERNATIONAL LLC

P.O. Box 309, Lansdale, PA 19446 ● [phone] ● FAX: [phone] ● www.gasboy.com