Gasboy Buypass User Manual

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CFN Series

Buypass

Credit and Debit Card Networks

MDE-4606B

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Computer Programs and Documentation

All Gasboy computer programs (including software on diskettes and within memory chips) and documentation are copyrighted by, and shall remain the property of, Gasboy. Such computer programs and documents may also contain trade secret information. The duplication, disclosure, modification, or unauthorized use of computer programs or documentation is strictly prohibited, unless otherwise licensed by Gasboy.

Federal Communications Commission (FCC) Warning

This equipment has been tested and found to comply with the limits for a Class A digital device pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy, and if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense. Changes or modifications not expressly approved by the manufacturer could void the user’s authority to operate this equipment.

Approvals

Gasboy, Greensboro, is an ISO 9001:2000 registered facility. Underwriters Laboratories (UL):

UL File# Products listed with UL

MH4314 MH10581 Key con t r o l u n i t , M o d e l G K E - B S e r i e s

All dispensers and self-contained pumping units

Card reader terminals, Models 1000, 1000P Site Controller, Model 2000S CFN Series Data entry terminals, Model TPK-900 Series Fuel Point Reader System

National Conference of Weights and Measures (NCWM) - Certificate of Compliance (CoC):

Gasboy pumps and dispensers are evaluated by NCWM under the National Type Evaluation Program (NTEP). NCWM has issued the following CoC:

CoC# Product Model # CoC# Product Model # CoC# Product Model #

95-179 Dispenser

95-136 Dispenser 9800 Series 91-057 Controller

9100 Retail Series, 8700 Series, 9700 Series

California Air Resources Board (CARB):

Executive Order # Product

G-70-52-AM Balance Vapor Recovery G-70-150-AE VaporVac

91-019 Dispenser

9100 Commercial Series

1000 Series FMS, 2000S-CFN Series

05-002 Atlas

8700K, 8800K, 9100K, 9200K, 9800K

Patents

Gasboy products are manufactured or sold under one or more of the following US patents:

Dispensers

5,257,720

Point of Sale/Back Office Equipment

D335,673

Trademarks

Non-registered trademarks

™

Atlas

™

Consola

™

Infinity

Registered trademarks

ASTRA Fuel Point Gasboy Keytrol Slimline

Additional US and foreign patents pending.

Additional US and foreign trademarks pending.

Other brand or product names shown may be trademarks or registered trademarks of their respective holders.

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Table of Contents

1 – Introduction 1

Purpose. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1

Related Documents. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1

CFN III - Version 3.4 and Later . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1

Card Encoding and Miscellaneous . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1

Technical Publications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2

Pump Interface. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2

Abbreviations and Acronyms. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2

Cards Accepted. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3

Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3

2 – Important Safety Information 5

3 – Configuration 9

Preparing for Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9

Configuring the Site Controller . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10

System Parameters (SYS_PAR) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10

Console (CONSOLE). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11

Island Card Reader (READER) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12

Tables (TABLE) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13

Transaction Format (TRFMT) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13

Modem Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14

Special System Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16

LOAD PRODUCT. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16

LOAD PHONE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16

BUYSTL P . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17

Special Buypass Console Operations. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .18

Special Buypass Considerations. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .20

Settlement for Buypass . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .20

Error Messages. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .24

Transaction Pointer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .30

Connection to a Hughes VSAT . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .30

ENABLE PRODUCT . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17

AVS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17

Modem Pre-dial . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17

Debit Card Processing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17

CASH BACK . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .18

Special Credit Card Keys for Manual Entry . . . . . . . . . . . . . . . . . . . . . . .18

Authorization-only Transactions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19

Pre-authorization Transactions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19

Imprinter Message . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .20

How Settlement Works. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .20

Settlement Report . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .21

Using BUYPASS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .23

BUYPASS Returned Codes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .24

Buypass Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .24

Troubleshooting Communications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .26

Transaction Messages. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .27

VSAT Installation for Existing Sites . . . . . . . . . . . . . . . . . . . . . . . . . . . . .30

New VSAT Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .31

MDE-4606B Gasboy CFN Series Buypass Credit and Debit Card Networks · August 2010 Page i

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Table of Contents

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Purpose Introduction

1 – Introduction

Purpose

This manual contains information to set up a Cash Flow Network (CFN) Site Controller. If you are connecting the site to Buypass

Abbreviations and Acronyms

Term Description

AFD Automated Fuel Dispenser AVS Address Verification Service CFN Cash Flow Network

CRIND DES Data Encryption Standard DUKPT Derived Unique Key Per Transaction Hughes® PES Hughes Personal Earth Station ICR Island Card Reader ID Identification PCI Payment Card Industry PED PIN Entry Device POS Point Of Sale VSAT Very Small Aperture Terminal

WEX

Card Reader IN Dispenser

Wright Express

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Cards Accepted Introduction

Cards Accepted

The Credit Cards currently accepted by the Buypass network are listed below:

• MasterCard

•VISA

• American Express

•Discover

•JCB

• ATM Debit Cards

• Buypass Fleet Card

•Fuelman® Plus

• Gascard® Access

•Gulf

• MasterCard Fleet

•Sinclair® Gift

• Sinclair Retail

• Sinclair Driver Thankyou

• VISA Fleet

• Voyager

• Wright Express (WEX)

• Stored Value

Warranty

Gasboy software for Buypass host system is compliant with PCI-DSS standards when used with PCI-certified CFN III version 3.6A or later. The modular/integral Profit Point must be running version 3.5H or later.

For information on warranty, refer to MDE-4255 Gasboy’ s Warranty Policy Statement. If you have any warranty-related questions, contact Gasboy’s Warranty Department at its Greensboro location.

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Introduction Warranty

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2 – Important Safety Information

Important Safety Information

This section introduces the hazards and safety precautions associated with installing, inspecting, maintaining or servicing this product. Before performing any task on this product, read this safety information and the applicable sections in this manual, where additional hazards and safety precautions for your task will be found. Fire, explosion, electrical shock or pressure release could occur and cause death or serious injury, if these safe service procedures are not followed.

Preliminary Precautions

You are working in a potentially dangerous environment of flammable fuels, vapors, and high voltage or pressures. Only trained or authorized individuals knowledgeable in the related procedures should install, inspect, maintain or service this equipment.

Emergency Total Electrical Shut-Off

The first and most important information you must know is how to stop all fuel flow to the pump/dispenser and island. Locate the switch or circuit breakers that shut off all power to all fueling equipment, dispensing devices, and Submerged Turbine Pumps (STPs).

WARNING

The EMERGENCY STOP, ALL STOP, and PUMP STOP buttons at the cashier’s station WILL NOT shut off electrical power to the pump/dispenser. This means that even if you activate these stops, fuel may continue to flow uncontrolled.

Read the Manual

Read, understand and follow this manual and any other labels or related materials supplied with this equipment. If you do not understand a procedure, call a Gasboy Authorized Service Contractor or call the Gasboy Service Center at 1-800-444-5529. It is imperative to your safety and the safety of others to understand the procedures before beginning work.

Follow the Regulations

Applicable information is available in National Fire Protection Association (NFPA) 30A; Code for Motor Fuel Dispensing

Facilities and Repair Garages, NFPA 70; National Electrical Code (NEC), Occupational Safety and Hazard Association

(OSHA) regulations and federal, state, and local codes. All these regulations must be followed. Failure to install, inspect, maintain or service this equipment in accordance with these codes, regulations and standards may lead to legal citations with penalties or affect the safe use and operation of the equipment.

Replacement Parts

Use only genuine Gasboy replacement parts and retrofit kits on your pump/dispenser. Using parts other than genuine Gasboy replacement parts could create a safety hazard and violate local regulations.

Safety Symbols and Warning Words

This section provides important information about warning symbols and boxes.

Alert Symbol

You must use the TOTAL ELECTRICAL SHUT-OFF in the case of an emergency and not the console’s ALL STOP and PUMP STOP or similar keys.

Total Electrical Shut-Off Before Access

Any procedure that requires access to electrical components or the electronics of the dispenser requires total electrical shut off of that unit. Understand the function and location of this switch or circuit breaker before inspecting, installing, maintaining, or servicing Gasboy equipment.

Evacuating, Barricading and Shutting Off

Any procedure that requires access to the pump/dispenser or STPs requires the following actions:

• An evacuation of all unauthorized persons and vehicles from the work area

• Use of safety tape, cones or barricades at the affected unit(s)

• A total electrical shut-off of the affected unit(s)

This safety alert symbol is used in this manual and

on warning labels to alert you to a precaution which must be followed to prevent potential personal safety hazards. Obey safety directives that follow this symbol to avoid possible injury or death.

Signal Words

These signal words used in this manual and on warning labels tell you the seriousness of particular safety hazards. The precautions below must be followed to prevent death, injury or damage to the equipment:

DANGER: Alerts you to a hazard or unsafe practice

which will result in death or serious injury.

WARNING: Alerts you to a hazard or unsafe practice

that could result in death or serious injury.

CAUTION with Alert symbol: Designates a hazard or

unsafe practice which may result in minor injury. CAUTION without Alert symbol: Designates a hazard or unsafe practice which may result in property or equipment damage

Working With Fuels and Electrical Energy

Prevent Explosions and Fires

Fuels and their vapors will explode or burn, if ignited. Spilled or leaking fuels cause vapors. Even filling customer tanks will cause potentially dangerous vapors in the vicinity of the dispenser or island.

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Important Safety Information

No Open Fire

Open flames from matches, lighters, welding torches or other sources can ignite fuels and their vapors.

No Sparks - No Smoking

Sparks from starting vehicles, starting or using power tools, burning cigarettes, cigars or pipes can also ignite fuels and their vapors. Static electricity, including an electrostatic charge on your body, can cause a spark sufficient to ignite fuel vapors. Every time you get out of a vehicle, touch the metal of your vehicle, to discharge any ele c tro static charge before you approach the dispenser island.

Working Alone

It is highly recommended that someone who is capable of rendering first aid be present during servicing. Familiarize yourself with Cardiopulmonary Resuscitation (CPR) methods, if you work with or around high voltages. This information is available from the American Red Cross. Always advise the station personnel about where you will be working, and caution them not to activate power while you are working on the equipment. Use the OSHA Lockout/Tagout procedures. If you are not familiar with this requirement, refer to this information in the service manual and OSHA documentation.

Working With Electricity Safely

Ensure that you use safe and established practices in working with electrical devices. Poorly wired devices may cause a fire, explosion or electrical shock. Ensure that grounding connections are properly made. Take care that sealing devices and compounds are in place. Ensure that you do not pinch wires when replacing covers. Follow OSHA Lockout/Tagout requirements. Station employees and service contractors need to understand and comply with this program completely to ensure safety while the equipment is down.

In an Emergency

Inform Emergency Personnel

Compile the following information and inform emergency personnel:

• Location of accident (for example, address, front/back of building, and so on)

• Nature of accident (for example, possible heart attack, run over by car, burns, and so on)

• Age of victim (for example, baby, teenager , middle-age, elderly)

• Whether or not victim has received first aid (for example, stopped bleeding by pressure, and so on)

• Whether or not a victim has vomited (for example, if swallowed or inhaled something, and so on)

WARNING

Gasoline ingested may cause unconsciousness and burns to internal organs. Do not induce vomiting. Keep airway open. Oxygen may be needed at scene. Seek medical advice immediately.

WARNING

Gasoline inhaled may cause unconsciousness and burns to lips, mouth and lungs. Keep airway open. Seek medical advice immediately.

WARNING

Gasoline spilled in eyes may cause burns to eye tissue. Irrigate eyes with water for approximately 15 minutes. Seek medical advice immediately.

WARNING

Hazardous Materials

Some materials present inside electronic enclosures may present a health hazard if not handled correctly. Ensure that you clean hands after handling equipment. Do not place any

Gasoline spilled on skin may cause burns. Wash area thoroughly with clear water. Seek medical advice immediately.

equipment in the mouth.

WARNING

The pump/dispenser contains a chemical known to the State of California to cause cancer.

IMPORTANT: Oxygen may be needed at scene if gasoline has been ingested or inhaled. Seek medical advice immediately.

Lockout/Tagout

Lockout/Tagout covers servicing and maintenance of

WARNING

machines and equipment in which the unexpected energization or start-up of the machine(s) or equipment or

The pump/dispenser contains a chemical known to the State of California to cause birth defects or other reproductive harm.

release of stored energy could cause injury to employees or personnel. Lockout/Tagout applies to all mechanical, hydraulic, chemical or other energy, but does not cover electrical hazards. Subpart S of 29 CFR Part 1910 - Electrical Hazards, 29 CFR Part 1910.333 contains specific Lockout/Tagout provision for electrical hazards.

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Hazards and Actions

Important Safety Information

WARNING

Spilled fuels, accidents involving pumps/dispensers, or uncontrolled fuel flow create a serious hazard. Fire or explosion may result, causing serious injury or death. Follow established emergency procedures.

The following actions are recommended regarding these hazards:

Collision of a Vehicle with Unit Fire at Island Fuel Spill

• Do not go near a fuel spill or allow anyone else in the area.

• Use station EMERGENCY CUTOFF immediately. T urn of f all system circuit br eakers to the island(s).

• Do not use console E-STOP, ALL STOP, and PUMP STOP to shut off power. These keys do not remove AC power and do not always stop product flow.

• Take precautions to avoid igniting fuel. Do not allow starting of vehicles in the area. Do not allow open flames, smoking or power tools in the area.

• Do not expose yourself to hazardous conditions such as fire, spilled fuel or exposed wiring.

• Call emergency numbers.

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Important Safety Information

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Preparing for Configuration Configuration

3 – Configuration

Preparing for Configuration

Before you configure the Site Controller for connection to the network, you must determine the types of cards you will accept. Your Buypass representative must also know this information.

Note: Your Buypass representative may be, your local bank network.

Before you configure, you must also obtain the following information from your Buypass representative:

• Your 13-digit terminal ID, DDSSMMMMMMTTT

Note: The first two digits indicates the type of equipment at the site. For example, 05 is

for island sales-only sites, and 28 is for sites that must differentiate between island and inside sales. The next two digits indicates the State code. Your merchant number is six digits, and the terminal number is three digits.

• The phone number you dial to receive your initial downloaded information from the Buypass network computer.

• The baud rate for modem communications

You will require a modem for authorization. This is in addition to a modem used to poll transactions.

IMPORTANT INFORMATION

The Buypass.DLD file is now stored on the P: drive instead of the R: drive. The sys_par parameter, More Router Data, found on page 8, is no longer used to set the drive location or to enable/disable modem pre-dial.

The Buypass software meets the compliance of Visa PIN Entry Device (PED) and Payment Card Industry (PCI) when used with approved PIN Pad devices. All default PIN Pad prompts will work with VeriFone Island Card Reader (ICR) prompts, refer to MDE-4773 CFN III Configuration Manual for Windows XPE to modify the d efault Island Card Reader (ICR) p rompts. Meeting Visa PED or PCI requirements restricts the number of prompts that are allowed.

Prompts are designed to meet current Visa PED and PCI standards. Current VeriFone and Ingenico PIN Pads will not allow a non-compliant prompt to be displayed. Therefore, when setting up the prompts for local cards, it would be a good practice to set up the prompts in a manner that meets the Visa PED and PCI standards. For prompt message options, refer to

“Console (CONSOLE)” on page 11 and “Island Card Reader (READER)” on page 12.

and Ingenico® Visa PED certified PIN Pads. To modify the default

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Configuration Configuring the Site Controller

Configuring the Site Controller

System Parameters (SYS_PAR)

The configuration requirements are defined in the following table.

Note: The page numbers provided are those of the SYS_PAR program. The “Checking”

settings are required only if the site accepts Debit Cards.

Club Card Format - Page 2

Digits in credit PIN 4

Reader Verification - Page 4

Use remote verification (reader) Checking, credit Use local verification (reader) Club Check mod 10 (reader) None Check expiration date (reader) Checking, credit (and, optionally, club) Lockout on remote verification (reader) None

Console Verification - Page 5

Use remote verification (console) Checking, credit Use local verification (console) Club Check mod 10 (console) None Check expiration date (console) Checking, credit (and, optionally, club) Lockout on remote verification (console) None

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Configuring the Site Controller Configuration

Serial Port Configuration - Page 8

Host handler channel The host modem port number. The default port number is none, which is set using

MODEMS.BIN. Host router data The 13-digit terminal ID received from your Buypass representative. More router data <spacebar>

Send requests to host handler

Host handler data Two digit numbers. The default numbers are 00 20 00 00. Enter the numbers by

Note: This must be blank. The parameter is no longer used for Buypass

configuration.

Set to 24 for credit and checking

typing the following:

00 Enter 20 Enter 00 Enter 00 Enter 00 Enter Enter

Note: Repeat Enter as required, to exit host handler data.

• The first two digits are maintained by the MODEM.BIN program.

• The second two digit number is a hexadecimal value for the number of seconds to allow the carrier to be received (this is called Carrier Timeout). The default 20 sets it for 32 seconds. Setting it for 10 would make it 16 seconds, 18 would be 24 seconds, 28 would be 40 seconds, and 30 would be 48 seconds.

Note: Carrier Timeout cannot be set to greater than or equal to the number of

seconds as the Verification Timeout parameter, as on

Parameters (SYS_PAR)” on page 10.

• The third two digit number is not used.

• The fourth two digit number is the carrier synchronization time in tenths of a second. The range is 03 and 06. Setting it to 00 is the same as 03 (or three-tenths of a second).

• The fifth two digit number is the time in seconds to wait for ENQ. The range is 01-30. The default is 15 seconds, which is used if the value is set to 00. Some sites will show improved connectivity if this is set to 3 seconds.

• If setting up a Very Small Aperture Terminal (VSAT), the sixth two digit number is required. Refer to settings.

• The fifteenth two digit number is maintained by the DEBUG.BIN program (refer to

“Troubleshooting Communications” on page 26).

• The sixteenth two digit number is maintained by the DEBUG.BIN program (refer to

“Troubleshooting Communications” on page 26).

“Connection to a Hughes VSAT” on page 30 for specific

“System

T ransaction Miscellany - Page 11

Bank PIN Data Encryption Standard (DES) YES

Console (CONSOLE)

Information on the content of some of the console parameters that affect network operations are listed below. Following are the required settings:

Console Parameter Setting

Allow hand entry of card data Yes Mod 10 check on hand entered non-club cards No POS asks for odometer on fuel sale 1 (card encoded) POS asks for auxiliary # on fuel sale 1 (card encoded) POS asks for odometer on merchandise sale 1 (card encoded) POS asks for auxiliary # on merchandise sale 1 (card encoded)

The default Buypass configuration also includes parameters for accepting manually-entered account numbers for Wright Express, Voyager, and Gulf, after the clerk presses the appropriate network key.

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Configuration Configuring the Site Controller

The Console parameters for Odometer and Auxiliary prompts must be acceptable to the new PCI-compliant PIN Pads. For acceptable system prompts, refer to “Island Card Reader

(READER)”. If the prompts deviate from the suggested list, the PIN Pad will not work

correctly . For details on setting up the Console, refer to MDE-4773 CFN III Configuration Manual for Windows XP.

Island Card Reader (READER)

The ICR must be set up to prompt for specific information, depending on the ty pes of cards the site will accept:

• The Select Pump step must be performed before the Verify Card step.

• If Fleet Cards are accepted, ensure that the reader prompts for the auxiliary information and odometer reading before it verifies the card.

• If Wright Express cards are accepted, ensure that the reader prompts for the odometer reading before it verifies the card, and ensure that the number of digits to enter the field under the Enter PIN parameter is set to 6.

To meet the industry PCI requirements, prompts are restrictive in what can be displayed. The following is a list of suggested prompts to be displayed for Vehicle Number and Odometer. If the prompts entered deviate from the table below, it is possible that the reader device may not work correctly.

Vehicle Prompts Odometer Prompts

ENTER VEHICLE NO ENTER ODOMETER ENTER VEHICLE ID ODOMETER NUMBER ENTER VEH TAG ODOMETER READING ENTER VEHICLE # ENTER ODOMETER # ENTER VEH TAG # ODOMETER #

To process Club and/or Debit Cards, the PIN prompt step (type 3) must be added twice, contiguously. The first PIN step is used for the prompting of Fleet Cards. The second PIN step is used to prompt for a Debit Card’ s PIN number . To avoid confusion, always include both PIN steps, even if Club or Debit Cards are not accepted.

• The first PIN step is used for local cards. Newer PIN Pads and dispensers will only accept specific type of prompts for a Fleet Card PIN number. Following are some of the most common acceptable prompts.

Enter Personal ID Enter Driver Number Enter Club ID Enter Fleet PIN Enter ID Number

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Configuring the Site Controller Configuration

• The second PIN step is used to prompt for an encoded secure PIN number, which is associated with Debit Cards. Unlike the local and Fleet Card prompts, the second PIN prompt is not restricted to a limited set of acceptable prompts. The most common debit prompts are as follows:

Enter Your PIN Enter PIN Number Enter secure PIN

Note: The sequence number for the two PIN steps are contiguous. The second PIN step must

immediately follow the first PIN prompt and both PIN steps must be present, even if Debit or Club Cards are not accepted.

Following is an example of how the Odometer, Vehicle, and PIN prompts are used.

Figure 3-1: Odometer, Vehicle, and PIN Prompts

Note: The ICR can be used for all prompts except debit transactions. Secure debit PIN

numbers cannot be entered on the ICR.

Tables (TABLE)

The receipt table must have at least 100 entries.

Transaction Format (TRFMT)

Ensure that the transaction printout format includes the following:

• Authorization number (field type 3)

• Dollar amount (field type 11)

• Expiration date (field type 28)

Ensure that the card account number, even if split among two or more fields does not total to more than 19-digits.

The format must also include the minimum number of digits in the types of cards you accept. This will help if you must perform a settlement manually.

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Page 18

Configuration Modem Setup

Modem Setup

To set up the modem, proceed as follows:

1 Type MODEMS at the command line to set up your modem.

Figure 3-2: Modem Setup

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Modem Setup Configuration

2 Select item number 1, Modem Name, to display the following screens to select the type of

modem.

Figure 3-3: List of Modems

(i)

(ii)

3 After selecting the modem for the system, enter the correct baud rate and port (see Figure 3-2

on page 14). Change the baud setting by entering the number next to the baud rate shown at the bottom of the screen. For example, entering 2 will set the baud rate to 1200.

Note: If VSAT is used, the baud rate must be set to 2400.

4 For port, enter the port number. For example, entering 4 will set the port to 4. The available

ports are 4 to 6.

5 Select SAVE after setting up the modem.

Note: If you select Q-Quit, you are given a second chance to save any changes. At the prompt

“Quit without saving changes [y/n]”, select No and then select Save to save the new changes.

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Page 20

Configuration Special System Setup

Buypass Initialization

The Buypass router must be initialized when important changes are made, such as changing the merchant ID.

To initialize Buypass, proceed as follows:

1 Rename the BUYPASS.DLD file by typing the following at the command line:

RENAME BUYPASS.DLD BUYPASS.OLD

2 Reboot the Site Controller by typing REBOOT.

3 When the site turns on, type MODEMS and setup the modem. If the information displayed is

already correct, select 2 and re-enter the number that corresponds with the correct baud rate. Enter S to save and reboot the site. This will create a new BUYPASS.DLD file.

4 Contact the Buypass customer support and have them set the flag for a table download.

5 Type BUYSTL P to get the download.

Special System Setup

LOAD PRODUCT

Ensure that you have used the uppercase letters R, S, U, D, or F (the first letter of the fuel descriptions for Regular, Super unleaded, Unleaded, Diesel, and Farm-offroad) to designate the fuel products with the LOAD PRODUCT command. Y ou must use the letters, for example, in the names Regular, Supreme, Unleaded, Diesel and Farm-offroad or you could use R1, R2, and so on.

The symbols are case sensitive and must be the first letter of the word(s) used. Consult your Buypass representative to name other fuels.

LOAD PHONE

After configuring the Site Controller, use the command LOAD PHONE 3 to load the phone number supplied by Buypass into the Site Controller. For example, LOAD PHONE 3

19015551212. This phone number will allow you to receive your initial download of information from Buypass, and you will not use this command again unless something must happen to this download information. After you have downloaded the Buypass file, check using BUYPASS-D for the correct number. If there are problems, delete the downloaded phone number and start again.

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Page 21

Special System Setup Configuration

BUYSTL P

After you have configured the Site Controller, use this command to request a download of Buypass information.

Note: You must coordinate your use of this command with your Buypass representative and

use this command before you can authorize cards through Buypass.

ENABLE PRODUCT

Buypass provides a feature that allows certain types of merchandise to be totaled separately from the rest (this feature is for accounting purposes only, the customer is charged the same rate). This feature can be used to select the categories like repairs.

Use the command ENABLE PRODUCT X 15, where X is the product number and 15 indicates the repair category. The feature works on postpay transactions only.

AVS

Address Verification Service (AVS) can be setup for the following cards:

•Visa

• MasterCard

•Discover

• American Express

The cards can be setup for using or not using AVS in the BUYPASS Configuration Menu, using option ‘-Z’. When a card is setup for AVS, the system will prompt for a zip code on the outside Automated Fuel Dispenser (AFD) reader. If the same card is used at the POS, the system will not prompt for a zip code to be entered.

Modem Pre-dial

The bank modem can be setup for pre-dial using the ‘–F’option. If the modem pre-dial is enabled, the modem will dial the host as soon as the card is swiped. If disabled, it will not start dialing until the last prompt is displayed, when multiple prompts and entries are required.

T o enable modem pre-di al, type BUYPASS –FY . To disable the option, type BUYP ASS –FN. To view the current pre-dial setting, type BUYPASS –F.

Debit Card Processing

Debit Cards are allowed for postpay sales, pre-authorizations and completions, and returns. The Buypass network system now uses a Derived Unique Key Per Transaction (DUKPT) method of key control and PIN block transfer to t he host system. There is no key download for processing this type of debit. The keys must be obtained from an authorized AFD company or from the designated Buypass injection facility.

Note: To accept Debit Cards at the Profit Point, the Bank PIN DES parameter in SYS_PAR,

page 11, must be set to “YES”.

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Page 22

Configuration Special Buypass Console Operations

Use the LOAD KEY command to set the system into DUKPT mode. The data entered must be exactly 18 characters (two digit ID followed by 16 zeros). The key type is “00” and the second key type is a one followed by an F (1F).

Enter the following commands:

Note: Do not type the quotation marks as they are for identifying the command or data to be

entered and <enter> indicates that you must press the Return or Enter key.

• “load key” <enter>

• “000000000000000000” <enter>

• “load key” <enter>

• “1F0000000000000000” <enter>

Set up the Profit Point keyboard to process debit transactions. A debit key can be set up through the Profit Point configuration menu. Refer to the keyboard configuration information in MDE-4356 Profit Point Reference Manual.

Debit transactions can be processed through the Profit Point, CRIND, CAT, and Insight readers. They cannot be processed through the ICR.

CASH BACK

The Buypass network supports CASH BACK for debit transactions only. Cash back is allowed for dollar amounts (above $1.00 and not coins). A Gasboy product must be set up as an enabled withdrawal product type (3) and with the minimum and maximum amount allowed with no tax. The merchant can provide cash back service by selecting the cash back product and entering the amount of cash to be provided to the customer. The debit sale will be processed as any other normal debit sale, with the exception of cash being owed to the card holder. The receipt will list the cash back Gasboy product and the amount. This provides the customer accurate information about the sale and the amount of cash back.

Special Buypass Console Operations

Special Credit Card Keys for Manual Entry

With Buypass, you must set up special keys on the console for handling the manual entry of certain types of Credit Cards. The manual entry process is identical to the standard method of using the key. For more information, refer to MDE-4356 Profit Point Reference Manual.

Profit Point Consoles

On the Profit Point, special function 68 calls up the network-card-selection menu. You can deactivate the networks that are not required by entering asterisk in the first column in the appropriate line in the CONFIG.POS file. This will change these lines to comments. Following is a list of cards and numbers that can be used with the Buypass network.

WEX = 99 Voyager = 97 Gulf = 91

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Page 23

Special Buypass Console Operations Configu ration

Authorization-only Transactions

To authorize a card and not apply any charge, an authorization-only transaction is available. This might occur when a pre-check of credit is required before performing an expensive service.

Before performing this transaction, the sale must be paid off.

MDSE PRESET dollar amount ENTER CREDIT card acceptance

Following is an example of an Authorization-only transaction.

Operator Action Profit Point Display Notes

Press MDSE Press PRESET Enter pre-auth amount Dollar amount to be authorized. Enter dollar amount Pre-auth amount: $15.00 Press CREDIT Pre-auth $150.00

Slide card thru reader

Slide card or enter Card Number and Expiration Date

Customer enters PIN on the PIN Pad Verifying

Wait for approval Approved 123456

Enter PIN on PIN Pad The Enter ID message may not appear, as it is

Press STOP to cancel

or denial message

optional. The customer may be prompted for other information, such as Vehicle Number or Odometer.

A transaction will log and a receipt can be printed. Retain a copy of the authorization number so it can be used when paying off the pre-authorized transaction.

Pre-authorization Transactions

T o pay of f a transaction that had previously been authorized, a Pre-authorization transaction is used. This must be used to pay off an Authorization-only transaction or to pay off a transaction that had received voice authorization after normal authorization attempts had failed.

PUMP # SPEC FUNC 11 CREDIT card acceptance

MDSE SPEC FUNC 11 CREDIT card acceptance

Following is an example of a pre-authorization on a merchandise sale.

Operator Action Profit Point Display Notes

Enter the merchandise sale Press SPEC FUNC 11 Enter the Auth Number Press CREDIT Total $150.00 Slide card

Slide card or enter Card Number and Expiration Date

Customer enters optional data, if required

Wait for approval Approved 123456

thru the reader or press CREDIT for hand authorization

Enter ID on PIN Pad The Enter PIN message may not appear, as it is

optional. The customer may be prompted for other information, such as Vehicle Number or Odometer.

Verifying

Press STOP to cancel

A transaction will log and a receipt can be printed.

or denial message

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Page 24

Configuration Special Buypass Considerations

Imprinter Message

When some cards are approved by Buypass, a “Use Imprinter ####” message appears, where #### is the authorization number. Consult the Buypass Help Desk on how to handle such cards.

If a customer tries to use an “imprinter” card at an ICR, the customer will be directed with a “Pay inside” prompt.

With some other cards, the use imprinter message might be followed by a 1-800 telephone number. You must call the number for instructions on how to proceed.

Special Buypass Considerations

Manually-entered Voyager transactions ask for an “RC” (Restriction Code). The Restriction Code is embossed on the Voyager card, preceding the expiration date. Returns are not allowed on Gulf, Gascard, and Fuelman cards.

Settlement for Buypass

How Settlement Works

Ensure that the files BUYSTL.CMD and BUYPASS.BIN are in the Site Controller’s search path. There will be a settlement done with Buypass once a day, and this is accomplished automatically with the use of a Cron command. Settlement is done to post the day’s sales for billing, and to check the system’s totals against Buypass to verify that the systems agree. The manager must pay attention to the settlement reports and contact Buypass if there is any discrepancy.

Note: Buypass settlement is not intended to match the daily credit totals exactly. Unless you

stop the site and coordinate the time with Buypass, the totals will not agree.

The system will automatically generate a Cron entry to execute Buypass’ BUYSTL (Buypass Settle) command at a specified number of minutes prior to the cut-over time provided in the Buypass downloaded information. Buypass will set the time when they download the initial parameters. If you want to change this time, you will have to make arrangements with Buypass.

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Page 25

Settlement for Buypass Configuration

When settlement occurs, a report will be generated on the local log printer and stored in a disk file. There will be a report saved for every day of the week, stored in the directory BUYREP, in files named DAY.MON, DAY.TUE, DAY.WED, and so on.

The BUYSTL command also accepts the following arguments to perform other functions:

Argument Effect

# # stands for a single digit between one and nine. It causes Buypass to send shift totals. Use this

command at the end of a shift, with the number used in the argument being the same as the number of the shift that is ending.

mmddyy Produces a settlement report for the specified day, where mm is the month, dd is the day, and yy the

P Requests a download of information from Buypass. Do not use this argument with the command unless

-S Performs settlement processing on the most recent Buypass settlement report. The -S argument must

111111 Requests a report with totals so far for the current shift. 222222 Starts a new day and produces the settlement report for the previous day. 999999 Starts a new shift and produces the settlement report for the previous shift.

year.

advised to do so by the Buypass customer service personnel.

be followed by either an S or D (uppercase or lowercase); S specifies the most recent End-Of-Shift report, D specifies the most recent End-Of-Day report.

Settlement Report

The printed and logged settlement report will look like the following example. Depending on the type of cards processed, there may be more or fewer columns in the report.

Figure 3-4: Settlement Report

****** Buypass shift 2 report for Fri 11/12/98 ****** MC/VISA T / E DISCOVER FUEL 1594.20 233.47 105.45 MDSE 288.98 21.35 65.09 TOT$ 1883.18 254.82 170.54 COUNT 145 19 15 AUTH FLEET FUEL 798.13 677.32 MDSE 62.25 TOT$ 860.38 677.32 COUNT 59 51 TOT$ 2985.86 ADJ $ .00 GALS R 301.21 U 1245.83 S 322.97 D 688.52 TRANS DATE 1/12/98 TIME 05:55 LAST DEPOSIT 2755.42 1/11/98 Buypass reconciliation Gasboy total: $2985.86 Buypass total: $2985.86 ---- Balanced

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Page 26

Configuration Settlement for Buypass

There are five card categories in the Buypass report:

• MasterCard/VISA

• T/E (Travel and Entertainment, and includes American Express)

• Discover

• Fleet

• Auth, which includes all pre-authorized transactions from the other four categories. This means that each pre-authorized transaction is entered twice; once under the card used and again under Auth. To avoid counting the total of pre-authorized sales twice, the Auth total is not included in the Gasboy and Buypass reconciliation totals that are supposed to balance.

The Buypass report displays the following parameters:

Parameter Description

FUEL Dollars of fuel purchased in each of the five categories. MDSE Dollars of merchandise purchased in each of the five categories. TOT$ The total dollars purchased with each of the card types. COUNT The number of transactions for each card type. TOT$ The total dollars for all card types. ADJ$ Any adjustment made by Buypass. GALS The number of gallons sold on cards for each type of fuel:

• R - Regular

• U - Unleaded

• S - Supreme

• D - Diesel TRANS DATE The date of the current settlement. TIME The time of the current settlement. LAST DEPOSIT Yesterday’s balance. RECONCILIATION The total amount sent by the site, and the total amount received by Buypass. If the two

amounts are equal, the balance appears to the right of the Buypass total. If the settlement is out of balance, contact Buypass technical support.

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Settlement for Buypass Configuration

Using BUYPASS

Following is an example of the information that will be presented when BUYPASS is typed without any parameters following the command.

Figure 3-5: Buypass Configuration

Buypass Configuration

Buypass Merchant Sys_par Information: 2813001691001 Terminal Type : 28 State Code : 13 Merchant ID : 001691 Terminal ID : 001

Buypass Host Dial Numbers: (Predial is set) Dial String 1: 9B18002795871 Dial String 1: 9B18002795871 Dial String 1: 9B7709334530

Modem baud rate: 2400 Connect timeout: 20 Disconnect timeout: 45 Network logins: 3: 934A9248931E9248920D9011923530310D9F 4: 934A920D9314920D903D920D904092343034350D9F

Cut over at 20:00

Card ==================== ====== ====== ====== ==== Buypass fleet 2 N N 350 ATM Debit 2 N N 350 Visa 2 Y N 75 Master Card 2 N Y 75 Discover 2 N N 75 American Express 2 N N 75 Visa Fleet 2 N N 150 Wright Express 2 N N 350 Gulf 2 N N 350 Voyager 2 N N 350 Stored Value 2 N N 350 MC Fleet 2 N N 150 Gascard 2 N N 350 FuelMan 2 N N 350 Sinclair 2 N N 350 JCB 2 N N 75

Pric levl

Voice Auth

AVS ZIP

Auth amt

Used with the arguments shown below , the command can modify the information downloaded from the Buypass network. The arguments are included for reference only. Do not use them unless you are advised to do so by the Buypass Customer Service Personnel.

Argument Effect

-A Allows the setting of default pre-authorization amounts for each card type. The program will sequence through all card types and you will be prompted to change the current value or leave it unchanged. Use number only, without the dollar sign ($). A special case exists when zero is entered as the pre-auth amount. This will cause the software to use the Pump Limit specified in the LOAD CUTOFF command. These card pre-authorization parameters will not be effected by a new Buypass download.

-B Allows to change the baud rate. If the baud rate must be changed for the download, running the modems program is also required to change the baud rate in the sys_par parameters. This parameter will be reset when Buypass sends a new download. If the baud rate is to be permanently changed, contact Buypass about changing the download.

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Configuration Error Messages

Argument Effect

-D Allows the dial string to be modified.

Note: Local modification may be overwritten in the next Buypass download.

-E Allows the card deck permitted by Buypass to be enabled or disabled. The modified configuration will only exist until Buypass sends a new download. If a card is to be disabled permanently, contact Buypass to remove the card from the download. This argument will rarely be required.

-F[Y | N] Allows modem pre-dial to be set or disabled. If the modem pre-dial is enabled, the modem will dial the host as soon as the card is swiped. If disabled, it will not start dialing until the last prompt is displayed, if multi-prompts and entries are required. The Y option enables modem pre-dial. The N option disables it. If only the –F option is entered, the current pre-dial setting is returned.

-L Allows the network login strings to be modified.

Note: Perform this only under Buypass supervision.

-S[S | D] Performs End-Of-Period processing on the BUYPASS.STL file that is created by the SETTLE command. The D option performs end-of-day processing; S performs end-of-shift processing.

-V Allows the enabling or disabling of voice authorization for each card type.

-Z Allows the limited set of cards that can use AVS to be enabled or disabled for zip code prompting.

BUYPASS Returned Codes

The BUYPASS command, used with the -S[D | S] argument, returns one of the three codes:

Code Description

0 In balance 1 Report does not exist or is in error 2 Out of balance

Error Messages

Buypass Messages

Error Message Description

Buypass DLD error This error implies that Buypass is not ready for a download. You

Buypass DLL error You see this message when you are trying to get a download from

must call Buypass Customer Service and ask them to set the appropriate flag.

Buypass, and Buypass is set to a wrong mode. Call Buypass Customer Service and ask them to check their download mode.

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Page 29

Error Messages Configuration

Error Message Description

Buypass rejected #####: ‘error message’ Infrequently, Buypass may initially authorize the use of a card but

reject the completion of that transaction before it is completed. In this unlikely event, you will see the message, “Buypass rejected #####: ‘error message’ ”, where ##### stands for the number of the affected transactions, and the error message stands for a specific error message from Buypass. If this situation occurs, make a record of the error message, and contact your Buypass representative to find out what to do next.

Note: Buypass does not allow a negative number in a

merchandise total. However, off-road discounts are handled as a merchandise item by the Site Controller. So a “Merchandise Refund error” message appears in two cases where there is an off-road discount. The first case is in a fuel-only transaction. The second case is where the amount of the off-road discount exceeds the amount of any merchandise purchased with the fuel.

Buypass settlement report missing This error implies that there is a problem in the phone line. If you

wait until the next day, the settlement must proceed uneventfully.

Down, try later This error implies that the Site Controller is not talking to its

modem. Turn the modem off and then turn it back on, to reset it.

Download unsuccessful This error implies that there is a problem in your setup

configuration (frequently, the 13-digit merchant ID would be entered wrong). Call Buypass Customer Service and verify the 13-digit merchant ID, then go over all the setup configuration steps.

Duplicate transaction This error implies that Buypass has received two transactions on

the same card for the same volume and dollar amounts within a 24-hour period.

Failed, retry This message appears if the select pump step is after the verify

card step. Ensure that the select pump step is before the verify card step. This message can also appear if the time to verify the card takes longer than the time limit set in the verification timeout parameter in SYS_PAR. In this case, extend the time allotted for verification.

No product number The Buypass setup has a zero loaded in the price field. Call

Buypass Customer Service and ask them to check the price field and change it if it is a zero.

Settlement already cut 5H This error implies that the settlement time is wrong (usually seen

during a change in time between the standard time and daylight savings time). Check the time loaded in the Site Controller and if it is correct, call Buypass Customer Service and ensure that they have the correct time zone loaded.

Wrong product number or no product number The Buypass setup has a zero loaded in the price field. Call

Buypass Customer Service and ask them to check the price field and change it if it is a zero.

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Configuration Error Messages

Troubleshooting Communications

If the site has problems with host communications, the debug program may be used to log the communications sessions. The debug program has several levels of logging available.

The command is: DEBUG x y

Where x is the output director and y is the level of information to be logged. Typing DEBUG without any parameters will cause the program to display information about itself, the output, and the information level.

Output director:

0 = None (no logging) 1 = Most verbose messaging. This is not necessary for most conditions. 2 = Preferred setting for communication (modem) problems. 3 = Preferred setting for most other site problems. 4 = Only pertinent information is logged. 5 = Only critical information is logged. This may not be verbose enough to debug site

problems.

For debugging host communications, the command must look like the following:

DEBUG 2 2

Before starting the logging process, ensure that the router.log file is clear of any obsolete information. This can be done by typing DEL P:ROUTER.LOG.

After the capture is complete, the debug can be turned off by typing DEBUG 0 0.

Contact Gasboy Technical Service for assistance, or you may print the file to the log printer using the command:

TYPE;>LOG P:ROUTER.LOG

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Error Messages Configuration

Transaction Messages

The following table lists the messages that may appear on the console when you request an authorization from Buypass. The two alphanumeric characters shown with most messages are part of the message. They usually indicate the issuer of the card involved.

Message Displayed Description

APPROVED Approved APPROVED Pre-authorization accepted AUTH UNAVLABL 4Q Authorizer unavailable BAD PIN NO WK Driver PIN in error BAD PROFILE 4Z Gas or MDSE in cc cash advance required CALL 800 2311930 Call for credit approval CALL 800 2311930 Declined, call 800/231-1930 CALL 800/3471111 Call Discover card central CALL 800/3471111 Discover network not available CALL 800/3471111 Over floor limit CALL 800/3471111 Unmatched link return code CALL AUTH CTR 4H Over floor limit CALL AUTH CTR IQ Unmatched link return code CALL AUTH CTR KA Refer to card issuer CALL AUTH CTR KB Refer to issuer, special condition CALL AUTH CTR KZ Issuer or switch inoperative CALL AUTH CTR WF Call authorization amount 400.00 for Tex CALL BUYPASS 4W Credit price at cdw merchant CALL BUYPASS 4X No inventory record for merch/prod CALL ISSUER IA Refer to card issuer CC NOT ALLOWED 4V Credit Card used at dfc cash pump CHAIN ID ERR 9] No chain ID for chain merchant CHAIN PD AM 9- Chain prd amount CHAIN PD BO 9/ Chain prd both CHECK SF 46 4K Zero price for pump COMM ERROR 4P Error in routing or referral CRD NOT ALLOW WS WEX card not allowed DECLINE 4N Pre-auth not allowed for card type DECLINE 4T Negative file decline DECLINE 9( Cenex ‘decline’ DECLINE FA Declined DECLINE IC Do not honor DECLINE KE Do not honor DECLINE NSF II Insufficient funds DECLINED WN Declined - do not pick up card DECLINED WT Catch-all decline DUPLICATE 4Y Duplicate transaction for terminal ERR HOSE NO 4J Invalid pump number ERROR 4L Invalid card type

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Page 32

Configuration Error Messages

Message Displayed Description

ERROR RETRY WD Input error - retry ETC NEG +H 9^ etc neg hit - on-us, multi hits ETC NEG 1H 9= etc neg hit - on-us, single hit ETC NEG US +H 9@ etc neg hit - on-us, multi hits ETC NEG US 1H 9? etc neg hit - on-us, single hit EXP CARD 4A Expired card EXP CARD IJ Invalid expiration date EXPIRED CARD FJ Expired card EXPIRED CARD KR Expired card FORMAT ERROR IF Format error HOLD CARD FC Pick up card HOLD CARD FN Pick up card, neg file HOLD CARD IB Capture card HOLD CARD IG Lost card HOLD CARD IH Stolen card HOLD CARD KD Pick up card HOLD CARD KF Pick up card HOLD CARD KM Pick up card (lost card) HOLD CARD KN Pick up card (stolen card) HOLD CARD WM Declined - pick up card INV ACCT NO 46 Unmatched reversal INV ACCT NO 4B Check digit error account number INV ACCT NO 4O Edit error account number INV ACCT NO KP No checking account INV ACCT NO KQ No savings account INV ACCT NO WB Error - invalid account INV APPRV NO 45 Unmatched reversal approval no. INV EXP DATE 4C Edit error date INV EXP DATE FG Invalid expiration date INV EXP DATE WC Error invalid expire date INV FORMAT WE Error - invalid format INV TRAN NO WG Invalid transaction number INVALID ACCT IE Invalid cardholder number INVALID AMT 44 Reversal amount incorrect INVALID AMT 47 Zero amount requested INVALID AMT FI Invalid amount INVALID AMT ID Invalid amount field INVALID AMT KH Invalid amount INVALID AMT WU Invalid amount INVALID CARD KI Invalid card number INVALID CARD KJ No such issuer INVALID CARD KU Restricted card INVALID CARD WR Invalid card

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Error Messages Configuration

Message Displayed Description

INVALID DATA FD Invalid transaction ID INVALID DATA FE Invalid flag INVALID DATA FF Invalid account number INVALID DATE 40 Invalid transaction pre-date INVALID MERCH 4F Invalid merchant INVALID MERCH CC Invalid merchant INVALID MERCH FH Invalid merchant number INVALID PIN KS Incorrect PIN INVALID PIN KY Unable to verify PIN INVALID TERM 4D Invalid terminal number INVALID TERM 4E Inactive terminal INVALID TRAN 48 MDSE retn not allowed for card INVALID TRAN K3 Cannot complete (violation of law) INVALID TRAN KG Invalid transaction INVALID TRAN KT Invalid transaction MDSE RETN Merchandise return o.k. MRCH LOCAT 9; Mrch not on location MUST SLIDE CD 4U Edit error amount NEED APPRV NO 49 sohio jobber MC/VISA $50 or over OPEN BATCH WQ Totals request for open batch OUT OF BAL WL oUt of balance totals OVER LIMIT 4+ NCS over 75.00 on Debit Cards OVER LIMIT KO Insufficient funds OVER PIN LMT WJ Excessive driver PIN trys OVR $99999 4- Amt too lrg 3 or 4th prompt (TEX) OVR LIMT AMT IK Exceeds withdrawal amount limit OVR LIMT CNT IM Exceeds withdrawal count limit PICK UP CARD 9- Cenex ‘pick up card’ PIN PAD ERROR 4R Problems w/encryption/decryption REQ TIME OUT WX requEsted transaction timed out RESTRICTED IL Restricted card REVERSAL Reversal accepted REVERSAL ERR KW Reversal data inconsistent REVERSAL ERR KL Reversal failure REVERSAL ERR KV Unable to locate previous msg REVERSAL ERR KX Invalid date SWITCH DOWN IN Switch/issuer inoperative SYSTEM ERROR IP System error SYSTEM ERROR WW GECC system error TRY AGAIN 4I Transaction timed out TRY AGAIN 4M Process path failure TRY AGAIN 4S Undelivered reversal TRY AGAIN IO Unable to route transaction

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Page 34

Configuration Transaction Pointer

Message Displayed Description

TRY AGAIN KK Re-enter transaction TRY AGAIN WV Request timed out, try again TRY AGAIN-PIN 43 Non-numeric PIN UNAUTH CARD WP Unauthorized card type USE CREDT KEY 42 Used debit key on reversal of cc USE DEBIT KEY 4G Used crd key on debit reversal USE IMPRINTER 41 sohio tran amount $999.99 VEL FILE ERR 9\ System error - velocity file

Transaction Pointer

If you are not regularly polling and resetting the transaction pointer, you must run the PURGE SITE command once a day so that you do not fill up the Site Controller’s memory.

Connection to a Hughes VSAT

The Gasboy CFN system can be connected to a Hughes VSAT. You will require the following to make this connection:

• A C05995 Gasboy 1:1 RS-232 Cable connected to a port on a Hughes Personal Earth Station (PES). For distances over 8 feet and less than 100 feet, a custom made 1:1 cable can be installed. Distances over 100 feet require a short haul modem.

• A Hughes PES with one port configured for the Gasboy/Buypass application.

• A special Buynet download from Buypass with two source address numbers in the table instead of telephone numbers.

Note: For dial backup capability, consult the Hughes representative.

VSAT Installation for Existing Sites

To install VSAT for existing sites, proceed as follows:

1 Print all settings before beginning the installation.

2 Type BUYPASS and verify if the modem baud rate is set to 1200 in the Buypass download

program. Then, type MODEMS and verify if the modem baud rate is also set to 1200 in the system parameters.

3 Before exiting MODEMS.bin, set the modem type to HAYES

change.

1200. Type S to save the

4 Type BUYPASS –FN to disable the modem pre-dial.

5 In SYS_PAR, set the sixth pair of digits in host handler data to 43. Refer to “System

Parameters (SYS_PAR)” on page 10.

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Connection to a Hughes VSAT Configuration

6 Reboot the Site Controller.

7 Move the cable from the modem to the PES configured port. Verify with Hughes about the

port where it has to download an application to the PES. The logger printout must indicate that the bank network went down and then came up.

8 Load phone 3 with the terminal ID number provided by Hughes. The terminal ID is the

address of the Hughes PES.

9 Call Buypass Customer Service for a new download of VSAT install.

10 Type BUYSTL P for the download. Select Escape and wait for the “Download successful”

message. The BUYPASS.DLD file resides on the P: drive of the CFN3.

11 Upon successful download, type BUYPASS –D to view the downloaded numbers and verify if

they start with “2”. T ype BUYPASS to confirm if all card types are present and “Pre-dial is not set”.

New VSAT Installation

For a new VSAT installation, proceed as follows:

1 Connect C05995 Gasboy 1:1 RS-232 Cable to a port on a Hughes PES unit. Confirm with

Hughes about the port number to which the cable has to be plugged. Hughes may have to download an application to the PES.

2 Type BUYPASS and verify if the modem baud rate is set to 1200 in the Buypass download

program. Then, type MODEMS and verify if the modem baud rate is also set to 1200 in the system parameters.

3 Before exiting MODEMS.bin, set the modem type to HAYES 1200. Type S to save the

change.

4 Type BUYPASS –FN to disable modem pre-dial.

5 In SYS_PAR, set the sixth pair of digits in host handler data to 43. Refer to “System

Parameters (SYS_PAR)” on page 10.

6 Reboot the Site Controller.

7 Load phone 3 with the terminal ID number provided by Hughes. The terminal ID is the

address of the Hughes PES.

8 Call Buypass Customer Service for a download.

9 Type BUYSTL P for the download. Select Escape and wait for the “Download successful”

message. The BUYPASS.DLD file resides on the P: drive of the CFN3.

10 Upon successful download, type BUYP ASS –D to view the downloaded numbers and verify if

they start with “2”. T ype BUYPASS to confirm if all card types are present and “Predial is not set”.

MDE-4606B Gasboy CFN Series Buypass Credit and Debit Card Networks · August 2010 Page 31

Page 36

American Express® is a registered trademark of American Express Co. BuypassSM is a service mark of Buypass Inco Corporation. CRIND® is a

registered trademark of Gilbarco Inc. Discover

is a service mark of Novus Credit Services Inc. FuelMan® and GasCard® are registered trademarks

of FleetCor Technologies. Hayes® is a registered trademark of Hayes Microcomputer Products Inc. Hughes® is a registered trademark of The

DIRECTV Group Inc. Ingenico Incorporated. Sinclair

is a registered trademark of Groupe Ingenico . MasterCard® is a registered trademark of MasterCard International

is a registered trademark of Sinclair Oil Corporation. Tokheim® is a registered trademark of Tokheim Holding B.V.

Corporation. VISA® is a registered trademark of Visa International Service Association. VeriFone® is a registered trademark of VeriFone Inc.

is a registered trademark of Dresser Equipment Group Inc. WEX® is a registered trademark of Wright Express Corporation. Windows

Wayne XP is a registered trademark of Microsoft Inc.

© 2010 GASBOY 7300 West Friendly Avenue · Post Office Box 22087 Greensboro, North Carolina 27420 Phone 1-800-444-5529 · http://www.gasboy.com · Printed in the U.S.A. MDE-4606B Gasboy CFN Series Buypass Credit and Debit Card Networks · August 2010

Gasboy Buypass User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual

Table of Contents

Purpose

Related Documents

CFN III - Version 3.4 and Later

Card Encoding and Miscellaneous

Technical Publications

Pump Interface

Abbreviations and Acronyms

Cards Accepted

Warranty

Preparing for Configuration

Configuring the Site Controller

System Parameters (SYS_PAR)

Console (CONSOLE)

Island Card Reader (READER)

Tables (TABLE)

Transaction Format (TRFMT)

Modem Setup

Special System Setup

LOAD PRODUCT

LOAD PHONE

BUYSTL P

ENABLE PRODUCT

Modem Pre-dial

Debit Card Processing

CASH BACK

Special Buypass Console Operations

Special Credit Card Keys for Manual Entry

Authorization-only Transactions

Pre-authorization Transactions

Imprinter Message

Special Buypass Considerations

Settlement for Buypass

How Settlement Works

Settlement Report

Using BUYPASS

BUYPASS Returned Codes

Error Messages

Buypass Messages

Troubleshooting Communications

Transaction Messages

Transaction Pointer

Connection to a Hughes VSAT

VSAT Installation for Existing Sites

New VSAT Installation