Gasboy Buypass User Manual

CFN Series
Buypass
SM
Credit and Debit Card Networks
MDE-4606B
Computer Programs and Documentation
All Gasboy computer programs (including software on diskettes and within memory chips) and documentation are copyrighted by, and shall remain the property of, Gasboy. Such computer programs and documents may also contain trade secret information. The duplication, disclosure, modification, or unauthorized use of computer programs or documentation is strictly prohibited, unless otherwise licensed by Gasboy.
Federal Communications Commission (FCC) Warning
This equipment has been tested and found to comply with the limits for a Class A digital device pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy, and if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense. Changes or modifications not expressly approved by the manufacturer could void the user’s authority to operate this equipment.
Approvals
Gasboy, Greensboro, is an ISO 9001:2000 registered facility. Underwriters Laboratories (UL):
UL File# Products listed with UL
MH4314 MH10581 Key con t r o l u n i t , M o d e l G K E - B S e r i e s
All dispensers and self-contained pumping units
Card reader terminals, Models 1000, 1000P Site Controller, Model 2000S CFN Series Data entry terminals, Model TPK-900 Series Fuel Point Reader System
National Conference of Weights and Measures (NCWM) - Certificate of Compliance (CoC):
Gasboy pumps and dispensers are evaluated by NCWM under the National Type Evaluation Program (NTEP). NCWM has issued the following CoC:
CoC# Product Model # CoC# Product Model # CoC# Product Model #
95-179 Dispenser
95-136 Dispenser 9800 Series 91-057 Controller
9100 Retail Series, 8700 Series, 9700 Series
California Air Resources Board (CARB):
Executive Order # Product
G-70-52-AM Balance Vapor Recovery G-70-150-AE VaporVac
91-019 Dispenser
9100 Commercial Series
1000 Series FMS, 2000S-CFN Series
05-002 Atlas
8700K, 8800K, 9100K, 9200K, 9800K
Patents
Gasboy products are manufactured or sold under one or more of the following US patents:
Dispensers
5,257,720
Point of Sale/Back Office Equipment
D335,673
Trademarks
Non-registered trademarks
Atlas
Consola
Infinity
Registered trademarks
ASTRA Fuel Point Gasboy Keytrol Slimline
Additional US and foreign patents pending.
®
®
®
®
®
Additional US and foreign trademarks pending.
Other brand or product names shown may be trademarks or registered trademarks of their respective holders.
This document is subject to change without notice. E-mail: literature@gasboy.com · Internet: http://www.gasboy.com © 2010 GASBOY. All Rights Reserved.

Table of Contents

Table of Contents
1 – Introduction 1
Purpose. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1
Related Documents. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1
CFN III - Version 3.4 and Later . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1
Card Encoding and Miscellaneous . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1
Technical Publications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2
Pump Interface. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2
Abbreviations and Acronyms. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2
Cards Accepted. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3
Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3
2 – Important Safety Information 5
3 – Configuration 9
Preparing for Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9
Configuring the Site Controller . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10
System Parameters (SYS_PAR) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10
Console (CONSOLE). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11
Island Card Reader (READER) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12
Tables (TABLE) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13
Transaction Format (TRFMT) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13
Modem Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14
Special System Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16
LOAD PRODUCT. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16
LOAD PHONE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16
BUYSTL P . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17
Special Buypass Console Operations. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .18
Special Buypass Considerations. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .20
Settlement for Buypass . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .20
Error Messages. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .24
Transaction Pointer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .30
Connection to a Hughes VSAT . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .30
ENABLE PRODUCT . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17
AVS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17
Modem Pre-dial . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17
Debit Card Processing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17
CASH BACK . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .18
Special Credit Card Keys for Manual Entry . . . . . . . . . . . . . . . . . . . . . . .18
Authorization-only Transactions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19
Pre-authorization Transactions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19
Imprinter Message . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .20
How Settlement Works. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .20
Settlement Report . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .21
Using BUYPASS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .23
BUYPASS Returned Codes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .24
Buypass Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .24
Troubleshooting Communications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .26
Transaction Messages. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .27
VSAT Installation for Existing Sites . . . . . . . . . . . . . . . . . . . . . . . . . . . . .30
New VSAT Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .31
MDE-4606B Gasboy CFN Series Buypass Credit and Debit Card Networks · August 2010 Page i
Table of Contents
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Page ii MDE-4606B Gasboy CFN Series Buypass Credit and Debit Card Networks · August 2010
Purpose Introduction
1 – Introduction

Purpose

This manual contains information to set up a Cash Flow Network (CFN) Site Controller. If you are connecting the site to Buypass

Related Documents

CFN III - Version 3.4 and Later

SM
for card verification, use this manual for reference.
Document Number Title GOLD Library
C35923 Point of Sale and Shift Change Gasboy CFN Series Controllers and POS MDE-4315 Site Controller III Manager’s Manual for
Windows NT Version 3.4
MDE-4316 Site Controller III Configuration Manual for
Windows NT Version 3.4 MDE-4479 CFN III Quick Reference Guide v3.4 Gasboy CFN Series Controllers and POS MDE-4739 CFN III PCI Secure Controller Software
Installation/Upgrade Instructions (for CFN III
Versions 3.6A and Later) MDE-4773 CFN lll Configuration Manual for Windows® XP Gasboy CFN Series Controllers and POS MDE-4793 CFN Series Site Controller III Start-up Manual for
CFN lll Versions 3.5 and above MDE-4870 CFN III Fuel Management System PA-DSS
Implementation Guide Version 3.6 MDE-4871 CFN III Manager’s Manual for Windows XP
Embedded Version 3.6 MDE-4872 CFN Series CFN III Configuration Manual for
Windows XP Version 3.6 MDE-4873 CFN Series Site Controller III Start-up Manual for
CFN III Versions 3.6 and Later
Gasboy CFN Series Controllers and POS
Gasboy CFN Series Controllers and POS
Gasboy CFN Series Controllers and POS
CFN Series Controllers and POS
CFN Series Controllers and POS
CFN Series Controllers and POS
CFN Series Controllers and POS
CFN Series Controllers and POS

Card Encoding and Miscellaneous

Document Number Title GOLD Library
MDE-4602 CFN Series Card Encoding Manual Gasboy Card/Key Encoding
MDE-4606B Gasboy CFN Series Buypass Credit and Debit Card Networks · August 2010 Page 1
Introduction Abbreviations and Acronyms

Technical Publications

Document Number Title GOLD Library
C01759 CFN Diagnostic Manual Gasboy CFN Series Controllers and POS

Pump Interface

Document Number Title GOLD Library
C09146 Site Controller Pump Interface Manual Gasboy CFN Series Networks, Card Handlers, and
Pump Interface
MDE-4337 CFN Series Gilbarco CRIND Interface
for SC III with Windows NT
MDE-4501 Wayne® CAT PC Interface, SCIII,
Windows NT
MDE-4559 Insight Interface Installation Guide Gasboy CFN Series Networks, Card Handlers, and
MDE-4624 Gasboy CFN Series Tokheim® Pump
PC Interface
MDE-4634 CFN Series Gilbarco Pump PC
Interface
MDE-4651 Wayne Pump PC Interface for SC lll
Windows NT
Gasboy CFN Series Networks, Card Handlers, and Pump Interface
Gasboy CFN Series Networks, Card Handlers, and Pump Interface
Pump Interface Gasboy CFN Series Networks, Card Handlers, and
Pump Interface Gasboy CFN Series Networks, Card Handlers, and
Pump Interface Gasboy CFN Series Networks, Card Handlers, and
Pump Interface

Abbreviations and Acronyms

Term Description
AFD Automated Fuel Dispenser AVS Address Verification Service CFN Cash Flow Network
®
CRIND DES Data Encryption Standard DUKPT Derived Unique Key Per Transaction Hughes® PES Hughes Personal Earth Station ICR Island Card Reader ID Identification PCI Payment Card Industry PED PIN Entry Device POS Point Of Sale VSAT Very Small Aperture Terminal
SM
WEX
Card Reader IN Dispenser
Wright Express
Page 2 MDE-4606B Gasboy CFN Series Buypass Credit and Debit Card Networks · August 2010
Cards Accepted Introduction

Cards Accepted

The Credit Cards currently accepted by the Buypass network are listed below:
• MasterCard
•VISA
• American Express
•Discover
•JCB
• ATM Debit Cards
• Buypass Fleet Card
•Fuelman® Plus
• Gascard® Access
•Gulf
• MasterCard Fleet
•Sinclair® Gift
• Sinclair Retail
• Sinclair Driver Thankyou
• VISA Fleet
• Voyager
• Wright Express (WEX)
• Stored Value
®
®
®
®

Warranty

Gasboy software for Buypass host system is compliant with PCI-DSS standards when used with PCI-certified CFN III version 3.6A or later. The modular/integral Profit Point must be running version 3.5H or later.
For information on warranty, refer to MDE-4255 Gasboy’ s Warranty Policy Statement. If you have any warranty-related questions, contact Gasboy’s Warranty Department at its Greensboro location.
MDE-4606B Gasboy CFN Series Buypass Credit and Debit Card Networks · August 2010 Page 3
Introduction Warranty
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Page 4 MDE-4606B Gasboy CFN Series Buypass Credit and Debit Card Networks · August 2010
2 – Important Safety Information
Important Safety Information
This section introduces the hazards and safety precautions associated with installing, inspecting, maintaining or servicing this product. Before performing any task on this product, read this safety information and the applicable sections in this manual, where additional hazards and safety precautions for your task will be found. Fire, explosion, electrical shock or pressure release could occur and cause death or serious injury, if these safe service procedures are not followed.
Preliminary Precautions
You are working in a potentially dangerous environment of flammable fuels, vapors, and high voltage or pressures. Only trained or authorized individuals knowledgeable in the related procedures should install, inspect, maintain or service this equipment.
Emergency Total Electrical Shut-Off
The first and most important information you must know is how to stop all fuel flow to the pump/dispenser and island. Locate the switch or circuit breakers that shut off all power to all fueling equipment, dispensing devices, and Submerged Turbine Pumps (STPs).
!
WARNING
!
The EMERGENCY STOP, ALL STOP, and PUMP STOP buttons at the cashiers station WILL NOT shut off electrical power to the pump/dispenser. This means that even if you activate these stops, fuel may continue to flow uncontrolled.
Read the Manual
Read, understand and follow this manual and any other labels or related materials supplied with this equipment. If you do not understand a procedure, call a Gasboy Authorized Service Contractor or call the Gasboy Service Center at 1-800-444-5529. It is imperative to your safety and the safety of others to understand the procedures before beginning work.
Follow the Regulations
Applicable information is available in National Fire Protection Association (NFPA) 30A; Code for Motor Fuel Dispensing
Facilities and Repair Garages, NFPA 70; National Electrical Code (NEC), Occupational Safety and Hazard Association
(OSHA) regulations and federal, state, and local codes. All these regulations must be followed. Failure to install, inspect, maintain or service this equipment in accordance with these codes, regulations and standards may lead to legal citations with penalties or affect the safe use and operation of the equipment.
Replacement Parts
Use only genuine Gasboy replacement parts and retrofit kits on your pump/dispenser. Using parts other than genuine Gasboy replacement parts could create a safety hazard and violate local regulations.
Safety Symbols and Warning Words
This section provides important information about warning symbols and boxes.
Alert Symbol
You must use the TOTAL ELECTRICAL SHUT-OFF in the case of an emergency and not the consoles ALL STOP and PUMP STOP or similar keys.
Total Electrical Shut-Off Before Access
Any procedure that requires access to electrical components or the electronics of the dispenser requires total electrical shut off of that unit. Understand the function and location of this switch or circuit breaker before inspecting, installing, maintaining, or servicing Gasboy equipment.
Evacuating, Barricading and Shutting Off
Any procedure that requires access to the pump/dispenser or STPs requires the following actions:
• An evacuation of all unauthorized persons and vehicles from the work area
• Use of safety tape, cones or barricades at the affected unit(s)
• A total electrical shut-off of the affected unit(s)
This safety alert symbol is used in this manual and
on warning labels to alert you to a precaution which must be followed to prevent potential personal safety hazards. Obey safety directives that follow this symbol to avoid possible injury or death.
Signal Words
These signal words used in this manual and on warning labels tell you the seriousness of particular safety hazards. The precautions below must be followed to prevent death, injury or damage to the equipment:
DANGER: Alerts you to a hazard or unsafe practice
!
which will result in death or serious injury.
WARNING: Alerts you to a hazard or unsafe practice
!
that could result in death or serious injury.
CAUTION with Alert symbol: Designates a hazard or
!
unsafe practice which may result in minor injury. CAUTION without Alert symbol: Designates a hazard or unsafe practice which may result in property or equipment damage
Working With Fuels and Electrical Energy
Prevent Explosions and Fires
Fuels and their vapors will explode or burn, if ignited. Spilled or leaking fuels cause vapors. Even filling customer tanks will cause potentially dangerous vapors in the vicinity of the dispenser or island.
MDE-4606B Gasboy CFN Series Buypass Credit and Debit Card Networks · August 2010 Page 5
Important Safety Information
No Open Fire
Open flames from matches, lighters, welding torches or other sources can ignite fuels and their vapors.
No Sparks - No Smoking
Sparks from starting vehicles, starting or using power tools, burning cigarettes, cigars or pipes can also ignite fuels and their vapors. Static electricity, including an electrostatic charge on your body, can cause a spark sufficient to ignite fuel vapors. Every time you get out of a vehicle, touch the metal of your vehicle, to discharge any ele c tro static charge before you approach the dispenser island.
Working Alone
It is highly recommended that someone who is capable of rendering first aid be present during servicing. Familiarize yourself with Cardiopulmonary Resuscitation (CPR) methods, if you work with or around high voltages. This information is available from the American Red Cross. Always advise the station personnel about where you will be working, and caution them not to activate power while you are working on the equipment. Use the OSHA Lockout/Tagout procedures. If you are not familiar with this requirement, refer to this information in the service manual and OSHA documentation.
Working With Electricity Safely
Ensure that you use safe and established practices in working with electrical devices. Poorly wired devices may cause a fire, explosion or electrical shock. Ensure that grounding connections are properly made. Take care that sealing devices and compounds are in place. Ensure that you do not pinch wires when replacing covers. Follow OSHA Lockout/Tagout requirements. Station employees and service contractors need to understand and comply with this program completely to ensure safety while the equipment is down.
In an Emergency
Inform Emergency Personnel
Compile the following information and inform emergency personnel:
• Location of accident (for example, address, front/back of building, and so on)
• Nature of accident (for example, possible heart attack, run over by car, burns, and so on)
• Age of victim (for example, baby, teenager , middle-age, elderly)
• Whether or not victim has received first aid (for example, stopped bleeding by pressure, and so on)
• Whether or not a victim has vomited (for example, if swallowed or inhaled something, and so on)
WARNING
!
Gasoline ingested may cause unconsciousness and burns to internal organs. Do not induce vomiting. Keep airway open. Oxygen may be needed at scene. Seek medical advice immediately.
WARNING
!
Gasoline inhaled may cause unconsciousness and burns to lips, mouth and lungs. Keep airway open. Seek medical advice immediately.
WARNING
!
Gasoline spilled in eyes may cause burns to eye tissue. Irrigate eyes with water for approximately 15 minutes. Seek medical advice immediately.
WARNING
Hazardous Materials
Some materials present inside electronic enclosures may present a health hazard if not handled correctly. Ensure that you clean hands after handling equipment. Do not place any
!
Gasoline spilled on skin may cause burns. Wash area thoroughly with clear water. Seek medical advice immediately.
equipment in the mouth.
!
WARNING
The pump/dispenser contains a chemical known to the State of California to cause cancer.
IMPORTANT: Oxygen may be needed at scene if gasoline has been ingested or inhaled. Seek medical advice immediately.
Lockout/Tagout
Lockout/Tagout covers servicing and maintenance of
WARNING
!
machines and equipment in which the unexpected energization or start-up of the machine(s) or equipment or
The pump/dispenser contains a chemical known to the State of California to cause birth defects or other reproductive harm.
release of stored energy could cause injury to employees or personnel. Lockout/Tagout applies to all mechanical, hydraulic, chemical or other energy, but does not cover electrical hazards. Subpart S of 29 CFR Part 1910 - Electrical Hazards, 29 CFR Part 1910.333 contains specific Lockout/Tagout provision for electrical hazards.
Page 6 MDE-4606B Gasboy CFN Series Buypass Credit and Debit Card Networks · August 2010
Hazards and Actions
Important Safety Information
!
WARNING
Spilled fuels, accidents involving pumps/dispensers, or uncontrolled fuel flow create a serious hazard. Fire or explosion may result, causing serious injury or death. Follow established emergency procedures.
The following actions are recommended regarding these hazards:
Collision of a Vehicle with Unit Fire at Island Fuel Spill
• Do not go near a fuel spill or allow anyone else in the area.
• Use station EMERGENCY CUTOFF immediately. T urn of f all system circuit br eakers to the island(s).
• Do not use console E-STOP, ALL STOP, and PUMP STOP to shut off power. These keys do not remove AC power and do not always stop product flow.
• Take precautions to avoid igniting fuel. Do not allow starting of vehicles in the area. Do not allow open flames, smoking or power tools in the area.
• Do not expose yourself to hazardous conditions such as fire, spilled fuel or exposed wiring.
• Call emergency numbers.
MDE-4606B Gasboy CFN Series Buypass Credit and Debit Card Networks · August 2010 Page 7
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