Garmin Tandem User Manual

GARMIN DASH CAM™ TANDEM

Owner’s Manual

© 2019 Garmin Ltd. or its subsidiaries

All rights reserved. Under the copyright laws, this manual may not be copied, in whole or in part, without the written consent of Garmin. Garmin reserves the right to change or improve its
products and to make changes in the content of this manual without obligation to notify any person or organization of such changes or improvements. Go to www.garmin.com for current updates
and supplemental information concerning the use of this product.

Garmin® and the Garmin logo are trademarks of Garmin Ltd. or its subsidiaries, registered in the USA and other countries. Garmin Dash Cam™, Garmin Drive™, and Garmin Express™ are
trademarks of Garmin Ltd. or its subsidiaries. These trademarks may not be used without the express permission of Garmin.

The BLUETOOTH® word mark and logos are owned by the Bluetooth SIG, Inc. and any use of such marks by Garmin is under license. microSD® and the microSD logo are trademarks of SD-3C,
LLC. Wi‑Fi® is a registered mark of Wi-Fi Alliance Corporation.

M/N: A03817

IC: 1792A-03817

Table of Contents

Getting Started............................................................... 1

Mounting Considerations............................................................ 1

Connecting the Device to Vehicle Power................................... 1

Pairing with Your Smartphone.................................................... 2

Device Overview......................................................................... 2

Dash Cam Recording..................................................... 3

Turning Audio Recording On or Off............................................ 3

Event Detection.......................................................................... 3

Saving Videos and Photos......................................................... 3

Viewing and Exporting Video and Photos................... 3

Viewing the Live Camera Feed...................................................3

Viewing Videos and Photos on Your Smartphone...................... 3

Editing and Exporting a Video.................................................... 4

Connecting the Camera to Your Computer................................ 4

Voice Control.................................................................. 4

Setting the Voice Control Language........................................... 4

Controlling the Camera Using Voice Commands....................... 4

Voice Control Tips...................................................................... 4

Multiple Camera Network.............................................. 4

Creating Picture-in-Picture Multi-Camera Videos....................... 5

Settings........................................................................... 5

Camera Settings in the Garmin Drive App..................................5

Video Resolution Settings.......................................................... 5

Renaming a Camera...................................................................5

Device Information......................................................... 5

Memory Card Specifications....................................................... 5

Cleaning the Camera Lenses..................................................... 6

Removing the Camera Mount from the Windshield.................... 6

Updating Your Device Using the Garmin Drive App................... 6

Product Updates......................................................................... 6

Specifications..............................................................................6

Appendix......................................................................... 7

Parked Video Recording............................................................. 7

Troubleshooting............................................................. 7

My camera feels warm while it is operating................................ 7

My memory card has degraded and needs to be replaced........ 7

My video recordings are blurry................................................... 7

My video recordings are choppy or incomplete.......................... 7

Index................................................................................ 8

Table of Contents i

Getting Started

WARNING

See the Important Safety and Product Information guide in the
product box for product warnings and other important
information.

If you are using a third-party memory card, install and format

1

the memory card (Installing a Memory Card, page 6).
Choose a mounting location on your windshield, and mount

2

the camera (Mounting Considerations, page 1).
Connect the camera to a power outlet in your vehicle

3

(Connecting the Device to Vehicle Power, page 1).
Pair the camera with your smartphone and the Garmin Drive

4

app (Pairing with Your Smartphone, page 2).
Familiarize yourself with the camera (Device Overview,

5

page 2).

Mounting Considerations

The camera affixes to the windshield using the included
adhesive mount. The adhesive mount is difficult to remove after
it is installed. You should carefully consider the mounting
location before you install the mount.

• Do not mount the camera in a location that interferes with the
driver's view of the road.

• You should choose a location that provides the camera a
clear, unimpeded view of the vehicle cabin.

• You should avoid placing the camera behind or very close to
the rearview mirror, parking tags, or other objects that may
impede the interior view.

• You should choose a mounting location that provides the
camera a clear view of the road ahead.

• You should verify the area of the windshield in front of the
camera is cleared by the windshield wipers.

• You should avoid placing the camera behind a tinted area of
the windshield.

Installing the Camera on Your Windshield

NOTICE

The adhesive mount is intended for a long-term installation and
can be difficult to remove. You should carefully consider the
mounting location before you install the mount.

™

After you have selected a mounting location with a clear

3

view, remove the protective film from the mount adhesive.

Position the mount over the mounting location.

4

TIP: The adhesive is extremely sticky. Avoid touching the

adhesive to the windshield until the mount is properly
positioned.

Press the mount firmly onto the windshield, and maintain

5

pressure for 30 seconds.
This helps to ensure the mount adhesive has proper contact

with the windshield.

Before you can install the adhesive mount onto your windshield,
you should review the windshield mounting considerations
(Mounting Considerations, page 1).

For the best results, the ambient temperature should be from
21° to 38°C (from 70° to 100°F) while installing the camera on
your windshield. The adhesive may not bond correctly if the
temperature is outside this range. If you need to install the
camera at lower temperatures, you must clear all snow, ice, and
moisture from the windshield and warm the windshield using the
vehicle defroster before installing the camera.

The camera attaches to the windshield using the included
adhesive mount.

Clean the inside of the windshield using water or alcohol, and

1

a lint-free cloth.
The windshield must be free of dust, wax, oils, or coatings.
Hold the camera in the desired mounting location on the

2

windshield, and verify the camera has a clear, unimpeded
view.

You should verify the front lens has a clear view of the road
and the interior lens has a clear view of the vehicle cabin.
You should avoid placing the camera behind or very close to
the rearview mirror, parking tags, or other objects that may
impede the interior view.

Getting Started 1

Connecting the Device to Vehicle Power

Plug the power cable into the USB port on the camera.

1

You can use either of the included cables to provide power to
the camera. The longer 4 m (13 ft.) cable connects with the
cable pointing up. The shorter 1.5 m (5 ft.) cable connects
with the cable pointing down.