Garland SH-DU-IN 3500 Installation Manual
Induction Designer Series
RTCSmp® Built-In Line Dual Cook-Top Models
Installation, Operation and Maintenance Manual
This manual is updated as new information and models are released. Visit our website for the latest manual.
Part Number 4532285 1/15
Safety Notices
Safety Notices
DEFINITIONS
DANGER
Indicates a hazardous situation that, if not avoided, will
result in death or serious injury. This applies to the most
extreme situations.
Warning
n
Indicates a hazardous situation that, if not avoided,
could result in death or serious injury.
Caution
,
Indicates a hazardous situation that, if not avoided,
could result in minor or moderate injury.
Notice
Indicates information considered important, but not
hazard-related (e.g. messages relating to property
damage).
NOTE: Indicates useful, extra information about the
procedure you are performing.
DESCRIPTIONS OF SAFETY SYMBOLS AND WARNINGS ON UNIT
This symbol alerts you to a hazardous situation
that WILL or COULD cause serious bodily harm
or death. Be alert and implement relevant safety
precautions.
DANGER - HIGH VOLTAGE
This dangerous voltage warning symbol
indicates a risk of electric shock and hazards
from dangerous voltage.
Electromagnetic Field
Warning
RISK OF FIRE OR ELECTRIC SHOCK! DO NOT OPEN!
To reduce the risk of fire or electric shock, do not remove or
open cover. No user serviceable parts inside.
Refer servicing to qualified personnel.
CAUTION ATTENTION
DISCONNECT FROM SUPPLY CIRCUIT BEFORE OPENING
DISCLAIMERS
DANGER
Disregarding any safety instructions may cause harm to
people, the surroundings, and the equipment. Garland
is not responsible for any damages or personal injury
caused by failure to observe any safety requirements.
Risks involved when disregarding safety precautions
include, but not limiting to:
• Death or injury caused by electric shock.
• Burn injury caused by contacting overheated cooking
surface, cookware, or oil and grease.
• Damage to the equipment caused by using
unsuitable cookware.
DANGER
This product has been certified as commercial cooking
equipment and must be installed by professional
personnel as specified.
DANGER
Do not install or operate equipment that has been
misused, abused, neglected, damaged, or altered/
modified from that of original manufactured
specifications.
DANGER
Contact Manitowoc Foodservice if you intend to make
any changes on the equipment. For safety reasons,
always use genuine parts and accessories approved by
Manitowoc. Refer to the warranty documents for your
equipment.
DANGER
Owners and operators are cautioned that maintenance
and repairs must be performed by an authorized service
agent using only genuine Garland replacement parts.
Garland will have no obligation with respect to any
product that has been improperly installed, adjusted,
operated or not maintained in accordance with national
and local codes and/or installation instructions provided
with the product or any product that has its serial
number defaced, obliterated or removed, and/or which
has been modified or repaired using unauthorized parts
or by unauthorized service agents.
3
Safety Notices
DANGER
Improper installation, adjustment, alteration, service,
or maintenance of this appliance or installation of
a damaged appliance can result in DEATH, INJURY,
EQUIPMENT DAMAGE, and void the warranty. NEVER
install damaged appliances, equipment, or accessories.
ALWAYS have installation and service performed by
trained and authorized personnel.
DANGER
All utility connections and fixtures must be maintained
in accordance with local and national codes.
Warning
n
Do Not Store Or Use Gasoline Or Other Flammable
Vapors Or Liquids In The Vicinity Of This Or Any Other
Appliance. Never use flammable oil soaked cloths or
combustible cleaning solutions, for cleaning.
Warning
n
Warning labels mounted directly on the equipment
must be observed at all times and kept in a fully legible
condition.
Warning
n
Read this manual thoroughly before operating, installing
or performing maintenance on the equipment. Failure
to follow instructions in this manual can cause property
damage, injury or death.
This manual must always be available for reference at
the place of operation.
Warning
n
This product contains chemicals known to the State
of California to cause cancer and/or birth defects or
other reproductive harm. Operation, installation, and
servicing of this product could expose you to airborne
particles of glass-wool or ceramic fibers, crystalline
silica, and/or carbon monoxide. Inhalation of airborne
particles of glass-wool or ceramic fibers is known to the
State of California to cause cancer. Inhalation of carbon
monoxide is known to the State of California to cause
birth defects or other reproductive harm.
Notice
Routine adjustments and maintenance procedures
outlined in this manual are not covered by the warranty.
NOTE: Proper installation, care and maintenance are
essential for maximum performance and trouble-free
operation of your equipment. Visit our website
www.mtwkitchencare.com for manual updates,
translations, or contact information for service agents in
your area.
NOTE: Throughout this manual, the induction unit type
indicated on the front cover is referred to as “induction unit”
or “unit” or "equipment".
Warning
n
This appliance is not intended for use by persons
(including children) with reduced physical, sensory or
mental capabilities, or lack of experience and knowledge,
unless they have been given supervision concerning
use of the appliance by a person responsible for their
safety. Do not allow children to play with this appliance.
4
Safety Notices
CODE
Warning
n
Authorized Service Representatives are obligated to
follow industry standard safety procedures, including,
but not limited to, local/national regulations for
disconnection / lock out / tag out procedures for all
utilities including electric, gas, water and steam.
PERSONAL PROTECTION
DANGER
All utilities (gas, electric, water and steam) must be OFF
to all equipment and locked out of operation according
to national/regional, as well as company approved
practices during servicing. Always allow unit to cool.
DANGER
Use appropriate safety equipment during installation
and servicing.
DANGER
Never stand on the unit! They are not designed to
hold the weight of an adult, and may collapse or tip if
misused in this manner.
CORRECT DISPOSAL OF THIS PRODUCT
This marking shown on the product
indicates that the product should not be
disposed as household waste or regular
commercial waste. Instead it shall be
handed over to the applicable collection
point for the recycling of electrical and electronic
equipment. By ensuring this product is disposed correctly,
you will help prevent potential harm to the environment
or human health, which could otherwise be caused by
inappropriate waste handling of this product.
For more detailed information regarding recycling of the
product, please contact your local city office or your waste
disposal service.
DANGER
Induction units, sent for disposal, can be brought back
into operation and their use must be avoided.
NOTE: The unit is built with common electrical,
electromechanical, and electronic parts. No batteries are
used.
NOTE: The owner and operator are responsible for the
proper and safe disposal of the unit.
DANGER
Keep power cord AWAY from HEATED surfaces. DO NOT
immerse power cord or plug in water. DO NOT let power
cord hang over edge of table or counter.
DANGER
To avoid cardiac pacemaker malfunction, consult
physician or pacemaker manufacture about effects of
electromagnetic field on pacemaker.
Warning
n
Use caution when handling metal surface edges of all
equipment.
Warning
n
Risk of burns from high temperatures. You may get
burnt if you touch any of the parts during cooking.
Surfaces close to the cooking surface including side
panels may get hot enough to burn skin. Use extreme
caution to avoid coming in contact with hot surfaces
or hot grease. Wear personal protective equipment.
5
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Safety Notices
Table of Contents
Section 1
General Information
Section 2
Installation
Table of Contents
Definitions.................................................................................................................................................3
Descriptions of safety symbols and Warnings on Unit .............................................................3
Disclaimers ................................................................................................................................................3
Code ............................................................................................................................................................5
Personal Protection ...............................................................................................................................5
Correct Disposal of This Product .......................................................................................................5
Nomenclature and Model Numbers .................................................................................9
Warranty Information ........................................................................................................ 9
Packing Slip ........................................................................................................................9
Serial Plate Location ..........................................................................................................9
Compliances .......................................................................................................................9
Components .....................................................................................................................12
Overview: Critical Information on Design and Installation ..........................................12
Critical Requirements ......................................................................................................13
Summary of Operating Conditions ............................................................................................... 13
Electrical compartment .................................................................................................................... 13
Installation Clearance ........................................................................................................................ 14
Location Requirements ..................................................................................................................... 16
Ventilation Requirements.................................................................................................................16
Built-In SH/DU/IN Generator Installation .......................................................................17
Weights ................................................................................................................................................... 17
Top-Mount / Flush-Mount And Cut-Out Dimensions ............................................................ 17
Dimensions: SH/DU/IN ...................................................................................................................... 17
Installation Instructions .................................................................................................................... 18
Control Unit Installation ..................................................................................................19
Front-Mount Method ......................................................................................................................... 19
Back-Mount Method .......................................................................................................................... 19
Dimensions: Control Unit ................................................................................................................. 20
Air Intake Kit (P/N 95000020) ..........................................................................................21
Components ......................................................................................................................................... 21
installing the air intake kit ................................................................................................................ 21
Electrical Installation .......................................................................................................22
Electrical Specifications..................................................................................................................... 22
Connecting the Components ......................................................................................................... 23
Function Test .....................................................................................................................24
7
Part Number 4532285 1/15
Section 3
Operation
Section 4
Maintenance
Section 5
Troubleshooting
Table of Contents (continued)
Proper Induction Cookware ............................................................................................26
Condition Of Cookware .................................................................................................................... 26
Material of Cookware ......................................................................................................................... 26
BOIL TEST: Performance of Cookware ..........................................................................................26
Size of Cookware ................................................................................................................................. 27
Proper Placement of Cookware on Dual/Quad Cook-Tops ...........................................27
Power Control ...................................................................................................................28
Power Diagram ..................................................................................................................................... 28
No Pan No Heat .................................................................................................................28
When Unit Is Idle ..............................................................................................................28
Important Rules on Maintenance ...................................................................................30
Daily Cleaning and Maintenance ....................................................................................30
Weekly Cleaning and Maintenance ................................................................................31
Removing the Air Intake Filter ........................................................................................................ 31
Yearly Maintenance .......................................................................................................... 31
Common Causes for Induction Unit Failure ...................................................................33
Symptoms .........................................................................................................................33
Boil Test: Performance of Cookware ............................................................................... 33
Troubleshooting Chart Without Error Code / Indicator Lamp Flash Code ...................34
Troubleshooting Chart With Error Code / Indicator Lamp Flash Code .........................35
Wearable Parts List ...........................................................................................................36
8 Part Number 4532285 1/15
Section 1
General Information
Nomenclature and Model Numbers
Series Style Built-In Power (Watt) Model Number**
SH =
Slim Hob
** A “3500” dual unit consists of two 3500Watts coils; a “5000” dual unit consists of two 5000Watts coils.
DU =
Dual
IN 7000 (2x 3500)
10000 (2x 5000)
SH/DU/IN 3500
SH/DU/IN 5000
Warranty Information
Visit www.garland-group.com to view and download a copy
of your warranty.
Packing Slip
The packing slip attached to the shipment contains detailed
information on all components. Please retain this packing
slip for future reference.
Serial Plate Location
The serial plate is affixed to the side of the housing, near the
electrical connectors at the front. Important information
such as the unit’s model number, serial number, and
electrical specifications can be found on the serial plate.
Compliances
• North American models:
ETL recognized* in compliance with UL 197, CSA C22.2
No.109, NSF-4. Complies with FCC part 18, ICES-001
*see section “Installation” on page 11
• CE models comply with the latest European Norms:
EN 60335-1, EN 60335-2-36, EN 62233 (EMC/EMV)
Part Number 4532285 1/15 9
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Section 2
Installation
Warning
n
Safety and Electrical Requirements
This appliance component requires additional features and components to comply with appliance
and electrical standards.
It is the responsibility of the customer and installer to interpret and comply with all applicable
national and regional health codes, safety and electrical standards in your jurisdiction.
This product requires the addition of:
• A suitable non-flammable electrical enclosure; a means to conceal and protect components
and wiring.
• Grounding and bonding to the enclosure.
• An appliance rating plate that includes end manufacturer information.
• Investigation by local electrical authority. Warning, caution labels and other markings
required by electrical and safety standards could be provided by local authority.
Depending on the application and configuration of this product(s), consider the addition of:
• Field supply connection terminals (terminal block).
• Branch circuit protection (breakers).
• Fans, ventilation or cooling systems and controls.
Warning
n
Installation must be carried out by registered installation
contractors only. The contractors are responsible for
interpreting all instructions correctly and performing
the installation in compliance with national and local
regulations. The warning signs and serial plates on the
equipment must strictly be followed.
Warning
n
The unit is designed for custom built counter or island
suite. Customers are responsible to provide proper
installation mounting for the components.
Read ALL SECTIONS carefully, comply with all
requirements listed and ensure inspection is done by
qualified personnel.
Warning
n
To avoid instability the installation area must be capable
of supporting the combined weight of the equipment
and product.
The equipment must be level side to side and front to
back.
Warning
n
This equipment is intended for indoor use only. Do not
install or operate this equipment in outdoor areas.
Caution
,
This equipment must only be operated under an
approved hood system in accordance with local
regulations in force.
Caution
,
Consultants and designers must consult their contertop suppliers when designing an appropriate support
structure and clearance for the counter-top and
installation.
Notice
Induction equipment that is not installed correctly will
have warranty voided.
NOTE: Always maintain enough space between and around
the equipment in the cabinet for maintenance and service.
Part Number 4532285 1/15 11
Installation Section 2
Components
Induction Generator, RTCSmp Built-In Line Dual Cook-Tops
(with Built-In Frame and Ceran Glass-Top)
x1 7kW Unit (2x 3500Watts)
or
x1 10kW Unit (2x 5000Watts)
Control Unit, Complete Assembly
x2, one for each cook zone
Included, two (2) RJ-45 Cables
Each RJ-45 cable is 914mm or
36 inches long.
Air Intake Kit for Built-In Dual Cook-Tops Unit
Kit Part Number 95000020
x1
Silicone sealant is provided in
the kit for installation.
NOTE: Mains power supply cable not included.
Overview: Critical Information on Design and Installation
Warning
n
The unit is designed for custom built counter or island
suite. Customers are responsible to provide proper
installation mounting for the components.
Read ALL SECTIONS carefully, comply with all
requirements listed and ensure inspection is done by
qualified personnel.
Install
Procedure
Component to
Typical Installation
Step 1Generator Operating Conditions, Electrical
Step 2Control
Units
Step 3Air Intake
Kit
Step 4Electrical “Electrical compartment” on page 13
Step 5Test “Function Test” on page 24
Refer to the
requirements
sections below for
Compartment, Location and Ventilation
Requirements: “Critical Requirements” on
page 13
“Installation Clearance” on page 14
Weights, Dimensions and Installation
Instructions: “Built-In SH/DU/IN Generator
Installation” on page 17
“Installation Clearance – Components” on
page 14
“Control Unit Installation” on page 19
Components and Installation Instructions:
“Air Intake Kit (P/N 95000020)” on page 21
“Electrical Specifications” on page 22
“Electrical Installation” on page 22
12 Part Number 4532285 1/15
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