Garland SH DU IN 10000 User Manual
INSTALLATION AND
OPERATION MANUAL
GARLAND INDUCTION
BUILT-IN LINE
DUAL-ZONE COOKERS
with RTCSmp TECHNOLOGY
Real-time Temperature Control System
multi-point sensing
CE models comply with the latest European
Norms:
EN 60335-1, EN 60335-2-36, EN 62233 (EMC/EMV)
North American models: ETL listed in compliance
with UL 197, CSA C22.2 No.109, NSF-4
Complies with FCC part 18, ICES-001
WARNING
IMPROPER INSTALLATION, ADJUSTMENT,
ALTERATION, SERVICE OR MAINTENANCE CAN
CAUSE PROPERTY DAMAGE, INJURY, OR DEATH.
READ THE INSTALLATION, OPERATING AND
MAINTENANCE INSTRUCTIONS THOROUGHLY
BEFORE INSTALLING OR SERVICING THIS
EQUIPMENT
Models:
SH DU IN 7000 (2x3500 / 7kW)
SH DU IN 10000 (2x5000 / 10kW)
PLEASE READ ALL SECTIONS OF THIS MANUAL AND
RETAIN FOR FUTURE REFERENCE.
THIS PRODUCT HAS BEEN CERTIFIED AS
COMMERCIAL COOKING EQUIPMENT AND MUST BE
INSTALLED BY PROFESSIONAL PERSONNEL AS
SPECIFIED
INSTALLATION AND ELECTRICAL CONNECTION
MUST COMPLY WITH CURRENT CODES IN YOUR
REGIION:
IN CANADA – THE CANADIAN ELECTRICAL CODE
PART 1 AND / OR LOCAL CODES.
IN USA – THE NATIONAL ELECTRICAL CODE ANSI /
NFPA – CURRENT EDITION.
FOR YOUR SAFETY
DO NOT STORE OR USE GASOLINE OR OTHER
FLAMMABLE VAPORS OR LIQUIDS IN THE VICINITY OF
THIS OR ANY OTHER APPLIANCE
Users are cautioned that maintenance and repairs must be performed by a Garland authorized service agent using only
genuine Garland replacement parts. Garland will have no obligation with respect to any product that has been improperly
installed, adjusted, operated or not maintained in accordance with national and local codes and/or installation instructions
provided with the product or any product that has its serial number defaced, obliterated or removed, and/or which has been
modified or repaired using unauthorized parts or by unauthorized service agents. For a list of authorized service agents
and/or genuine replacement parts, please visit our website at www.garland-group.com (USA and Canadian customers) or
www.manitowocfoodservice.com (international customers). The information contained herein, including design and part
specifications, may be superseded and is subject to change without notice.
Visit our Video Gallery at
Part # 4532285 Rev 4 (4/29/14) © 2013 Garland Commercial Ranges Limited
www.Garland-Group.com
Installation and Operation Manual RTCSmp Induction Built-In Line Dual Zone Cookers
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WARRANTY
Our warranty statements for induction products are available on-line. Please visit our
website at www.garland-group.com/minisite/service to download the latest revision. If you
might have any questions, please contact Garland.
USING THIS MANUAL
This manual contains important information regarding safety, installation, operation,
maintenance, and troubleshooting. They must be read entirely and carefully by the
installers and operators before the equipment is installed and taken into operation. This
manual must always be available for reference at the place of operation.
Throughout this manual, the induction unit type “RTCSmp Dual Install-Line” is referred to as
“induction unit”.
DESCRIPTION OF WARNING SYMBOLS
This symbol alerts you to a hazardous situation that WILL or COULD
cause serious bodily harm or death. Be alert and implement relevant
safety precautions.
CAUTION
CONTACTS
Garland Commercial Ranges Ltd.
1177 Kamato Road, Mississauga, Ontario, Canada. L4W 1X4
T: 1-905-624-0260 | F: 1-905-624-5669 | www.garland-group.com
USA Sales, Parts and Service 1-800-424-2411
Canadian Sales 1-888-442-7526
Canada or USA Parts/Service 1-800-427-6668
International Sales and Service www.ManitowocFoodservice.com
This dangerous voltage warning symbol indicates a risk of electric shock
and hazards from dangerous voltage.
his symbol alerts a hazardous situation, which if not avoided, COULD
cause minor to moderate personal injury or property damage. The
relevant safety precautions MUST be implemented at all times.
Electromagnetic field.
Risk of fire or electric shock
To reduce the risk of fire or electric shock,
do not remove or open cover.
No user serviceable parts inside.
Refer servicing to qualified personnel.
Warning
Do not open
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Installation and Operation Manual RTCSmp Induction Built-In Line Dual Zone Cookers
CONTENTS
WARRANTY ....................................................................................................................................................... 2
USING THIS MANUAL ....................................................................................................................................... 2
DESCRIPTION OF WARNING SYMBOLS ........................................................................................................... 2
CONTACTS ......................................................................................................................................................... 2
1 Safety Requirements .............................................................................................................. 4
1.1 Risk Involved By Disregarding Safety Information ............................................................................................. 4
1.2 Safety Instructions for Operator ............................................................................................................................... 4
1.3 Improper Use of the Equipment ............................................................................................................................... 5
1.4 Unauthorized Modification and Use of Spare Parts ........................................................................................... 5
1.5 Pan Detection ................................................................................................................................................................. 5
1.6 Cooking Zone Monitoring .......................................................................................................................................... 5
2 Components and Features ..................................................................................................... 6
2.1 Application ...................................................................................................................................................................... 6
2.2 Components Included ................................................................................................................................................. 6
2.3 Features ............................................................................................................................................................................ 6
3 Dimensions and Technical Specifications ............................................................................. 7
3.1 Rating Plate ...................................................................................................................................................................... 7
3.2 Nomenclature and Models ......................................................................................................................................... 7
3.3 Dimensions and Weights ............................................................................................................................................ 7
3.4 Electrical Specifications ............................................................................................................................................... 7
3.5 Operating Conditions .................................................................................................................................................. 7
3.6 Compliances .................................................................................................................................................................... 7
4 Installation .............................................................................................................................. 8
4.1 Location ............................................................................................................................................................................ 8
4.2 Ventilation ........................................................................................................................................................................ 8
4.3 Dimensions and Installation ...................................................................................................................................... 9
4.3.1 Built-In Induction Unit Installation .............................................................................................................. 9
4.3.1.1 Dimensions: Dual Zone RTCSmp Built-In SHDUIN7000 /10000 9
4.3.1.2 Top-Mount / Flush-Mount and Dimensions 9
4.3.1.3 Compartment Protection and Clearance 10
4.3.1.4 Parallel Installation and Clearance 10
4.3.1.5 Installation Steps 11
4.3.2 Control Unit Installation ............................................................................................................................... 12
4.3.2.1 Front-Mount 12
4.3.2.2 Back-Mount 12
4.3.2.3 Dimensions: Control Unit RTCSmp Built-In SHDUIN 13
4.3.3 Air Intake Kit Installation .............................................................................................................................. 13
4.3.3.1 Components 13
4.3.3.2 Installation Steps 14
4.4 Electrical Installation ................................................................................................................................................... 15
5 Function Test ......................................................................................................................... 16
6 Operating Instructions ......................................................................................................... 17
6.1 Proper Induction Cookware ..................................................................................................................................... 17
6.2 Proper Placement of Cookware on Dual Hobs .................................................................................................. 18
6.3 Power Control ............................................................................................................................................................... 18
6.4 No Pan No Heat ............................................................................................................................................................ 19
6.5 When Unit is Not In Use ............................................................................................................................................. 19
7 Cleaning ................................................................................................................................. 20
8 Maintenance .......................................................................................................................... 21
9 Important Rules .................................................................................................................... 21
10 Troubleshooting ................................................................................................................... 22
10.1 Common causes for induction unit failure ......................................................................................................... 22
10.2 Problems and Possible Causes ................................................................................................................................ 23
10.3 Indicator Lamp Flashes at Intervals (for Operators) ......................................................................................... 24
10.4 Troubleshooting with Error Codes (for Service Technicians) ........................................................................ 25
Part # 4532285 Rev 4 (4/29/14) 3
Safety Requirements RTCSmp Induction Built-In Line Dual Zone Cookers
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1 Safety Requirements
WARNING This product contains chemicals known to the State of California to cause cancer.
Installation and servicing of this product could expose you to airborne particles of glass
wool / ceramic fibers. Inhalation of airborne particles of glass wool / ceramic fibers is
known to the State of California to cause cancer.
IMPORTANT Warning labels mounted directly on the induction unit must be observed at all times and
kept in a fully legible condition.
IMPORTANT To ensure your work environment is safe, you must follow all of the safety instructions
contained in this manual, the existing national regulations for accident prevention with
electrical systems, as well as any relevant company-specific safety instructions.
he induction unit should only be used if and only if the
installation of the electrical system is fitted by an approved
installation contractor in accordance with specific national and
local regulations.
1.1 Risk Involved By Disregarding Safety Information
Disregarding the safety instructions may cause harm to people, the surroundings, and the induction unit. Garland
is not responsible for any damages or personal injury caused by failure to observe the safety requirements. Risks
involved when disregarding safety precautions may include:
Death or injury caused by electric shock.
Injury due to burns from contacting overheated cooking surface, cookware, or oil and grease.
Damage to the induction unit caused by using unsuitable cookware.
1.2 Safety Instructions for Operator
Please follow the following rules to avoid personal injuries and property damages:
When the unit is in use, heat transfers from cookware to the glass-top; the glass-top can become hot. To
avoid burn injuries, do not touch the heating area when the unit is in use.
The induction unit heats up cookware and cooks food quickly. Do not leave an empty pan on the unit and do
not leave the unit unattended during operation.
If the glass-top is cracked or broken, switch off the induction unit immediately and if possible and safe,
disconnect it from the power supply. Do not touch any parts inside the induction unit.
Persons with cardiac pacemakers should consult their doctors whether they are safe near an induction unit.
If the power cord is damaged, have it replaced immediately by an approved service technician.
Ensure no liquid can enter into the induction unit. Do not let water or food overflow the cooking area. Do not
use hoses to clean or power wash the induction unit or its vicinity.
Do not put any other items on the glass-top except non-empty induction cookware.
o Do not leave any object such as paper, cardboard, or cloth between the cookware and the cooking
surface, as this might start a fire.
o Metallic objects are heated up very quickly when placed on the induction unit when the unit is in
use. Do not place any objects such as closed cans, aluminum foil, cutlery, jewelry, or watches on the
induction unit when the unit is in operation.
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Safety Requirements RTCSmp Induction Built-In Line Dual Zone Cookers
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o Do not place credit cards, phone cards, tapes, or any objects sensitive to magnetism on the cooking
surface.
o Do not place any vessels made of aluminum or plastics on the glass-top.
The induction unit has an internal air-cooling system. Do not block the air intake and exhaust openings with
objects such as cleaning cloths or containers. Any obstruction to the air intake and exhaust could cause the
unit to overheat and to switch off.
Switch the unit OFF if you take the cookware away for a while. This will prevent the heating process to start
automatically and unintentionally when a pan is placed back on the heating area. If any person needs to use
the induction unit, he/she will have to turn the unit ON intentionally.
A dirty air intake filter blocks the fresh air intake. Clean the air intake filter at least once a week or as often as
necessary. Garland’s Air Intake Filter, included in the Air Intake Kit, is dishwasher-safe.
Use only induction suitable cookware with proper sizes and made of proper material. The induction suitable
cookware should also be in good condition without any uneven, arched or partially detached bottoms.
1.3 Improper Use of the Equipment
The reliability of the induction unit can only be guaranteed when it is used properly. The induction unit must
always be operated within the limits provided in the technical specifications. Please also refer to chapter 9
Important Rules for using induction equipment.
1.4 Unauthorized Modification and Use of Spare Parts
Please contact Garland if you intend to make any changes on the induction unit. For safety reasons, always use
genuine parts and accessories approved by Garland. Any unauthorized modification as well as any installation of
unapproved components will void all warranty.
1.5 Pan Detection
Energy is transferred to cookware when the induction system detects a suitable pan on the heating area. The
green indicator light signals to communicate the Pan Detection process:
When the unit is ON without any pan on the hob, the green indicator light flashes; the unit is in pan
detection mode.
As soon as a pan is put on the hob, the heating process is engaged and the indicator light stops flashing
and remains bright. However, the indicator light will keep flashing if the unit is not detecting any pan or
an unsuitable pan is placed on the hob.
NOTE: Pan with a bottom diameter smaller than 5”(12 cm) is not detected by the system.
1.6 Cooking Zone Monitoring
Each cooking zone is monitored by multiple temperature sensors beneath the glass-top. The sensors can detect
overheated empty pans or overheated oil and grease. When this occurs, the system stops the energy supply to
the pan. You must turn the unit off and let it cool down before restarting it.
o avoid burn injuries, do not touch the unit when a pan is
CAUTION
Part # 4532285 Rev 4 (4/29/14) 5
overheated and take all the necessary precautions when
removing the overheated pan.
Components and Features RTCSmp Induction Built-In Line Dual Zone Cookers
2 Components and Features
2.1 Application
The RTCSmp Dual Install-Line units are specially engineered as built-in cooking equipment for closed counters.
The cookers can be used for many applications such as cooking, warming, flambéing, and brazing. To guarantee
the reliability and performance of the induction equipment, please observe all safety, installation, and operation
requirements mentioned in this manual.
2.2 Components Included
1 Induction Generator with Built-in Frame and Ceran Glass-Top.
2 Control Units and 2 RJ-45 cables, each cable is 36” (914mm) long.
1 Air Intake Kit (part number 95000020 for dual models)
Installation and Operation Manual.
2.3 Features
Garland offers two power ratings— 7kW and 10kW— for the RTCSmp Dual Install-Line induction units. Built with a
robust construction, the induction units are compact and powerful with the revolutionary RTCSmp-Technology
(Realtime Temperature Control System with Multi-Point sensing). The RTCSmp Technology monitors the energy
supply, the state of the induction coil, power board, CPU, and the cooking zones in realtime. The essential features
are:
Drop-in, flush mounted design with CrNi-Steel body below counter.
High impact Ceran glass-top.
Control units are mounted separately from the built-in unit. Easy to connect with the RJ-45 cables (provided).
Integrated cooling fan keeps electronics cool.
Compact and flat profile with powerful electronics.
Thermostatically controlled overheat sensors shut off the unit preventing damage from pans cooking dry.
Instant energy transmission to the cookware only, not to the surrounding air.
Electronic output limitation continually monitors the energy transfer to the cookware, ensuring the most
efficient energy transfer possible.
Easy to install.
Simple to operate. Adjust cooking power level simply by turning the knob.
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Dimensions and Technical Specifications RTCSmp Induction Built-In Line Dual Zone Cookers
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/
3 Dimensions and Technical Specifications
3.1 Rating Plate
he rating plate specifies important information such as the model number,
serial number, and electrical specifications. The rating plate is affixed to the
unit’s housing, close to the mains power connection on the unit.
3.2 Nomenclature and Models
Series Dual Hobs Built-In Power (Watt) Models
SH =
Slim Hob
DU
IN =
Built-In Line
3.3 Dimensions and Weights
7kW Model
10kW Model
Glass Area Only
(width x depth)
12.60” x 22.83” (320 x 580 mm) 15.12” x 25.35” (384 x 644 mm)
12.60” x 22.83” (320 x 580 mm) 15.12” x 25.35” (384 x 644 mm)
7000 (2x 3500)
10000 (2x 5000)
Glass-Top with Frame
(width x depth)
SH DU IN 7000 (2x 3500 / 7kW)
SH DU IN 10000 (2x 5000 / 10kW)
Shipping
Weight
25kg/55.1lb 23kg/50.7lb
27kg/59.5lb 25kg/55.1lb
Net
Weight
3.4 Electrical Specifications
Voltage Power Conductor Size
208 V AC / 3Ph / 60Hz 7000 W (2x 3500W) / 22A
7kW Model
10kW Model
400 V AC / 3Ph / 50Hz 7000 W (2x 3500W) / 11A 1.5mm2
440 V AC / 3Ph / 50Hz 7000 W (2x 3500W) / 10A 1.5mm2
208 V AC / 3Ph / 60Hz 10000 W (2x 5000W) / 30A AWG 8
400 V AC / 3Ph / 50Hz 10000 W (2x 5000W) / 16A 2.5mm2
440 V AC / 3Ph / 50Hz 10000 W (2x 5000W) / 15A 2.5mm2
3.5 Operating Conditions
Max. Tolerance of Nominal Supply Voltage +6 /-10 %
Supply frequency 50/60 Hz
Ingress Protection class IP X0
Minimal Diameter of Induction Pan 5” (12cm)
Maximum Ambient Temperature In Storage > -4°F to +158°F (-20°C to +70°C)
Maximum Relative Air Humidity In Storage > 10% to 90%
Clearance from Materials Min. 1.18” / 30mm
Maximum air flow: 70.63cfm/120m3per hour and min. opening: 10.075in
AWG 10
In Operation >+ 41°F to +104°F (+5°C to +40°C)
In Operation > 30% to 90%
2
6500mm2 is required.
3.6 Compliances
North American models:
ETL listed in compliance with UL 197, CSA C22.2 No.109, NSF-4. Complies with FCC part 18, ICES-001
CE models comply with the latest European Norms:
EN 60335-1, EN 60335-2-36, EN 62233 (EMC/EMV)
Part # 4532285 Rev 4 (4/29/14) 7
Installation RTCSmp Induction Built-In Line Dual Zone Cookers
4 Installation
IMPORTANT
Kitchen designers and installation contractors are responsible for designing and installing correctly the
appropriate support structures and ventilation system for the cooking equipment.
When designing kitchen cabinets for the induction equipment, please take into account all installation
requirements, including factors such as: ease of electrical installation, size of the power conductor, and
length of the wires.
The installation, including electrical installation, must be carried out by registered installation contractors
only. The contractors are responsible for interpreting all instructions correctly and performing the
installation in compliance with national and local regulations. The warning signs and rating plates on the
cooking equipment must strictly be followed.
Read ALL SECTIONS carefully, comply with all requirements listed and ensure all inspection is done by
qualified personnel.
Refer to the technical data given in chapter 3 Dimensions and Technical Specifications.
Induction equipment that is not installed correctly will have warranty voided. See Warranty, p.2.
4.1 Location
The induction unit must be installed securely in closed counters. IMPORTANT: Allow easy access to the
unit, the air intake filter, and the cable connections for maintenance and service.
The induction unit must be installed securely on a leveled and even counter surface.
Do not place the induction unit on or near a hot surface or any heat producing equipment such as an
oven or a deep fryer.
Protect the induction unit from steam if the unit is placed next to high steam emitting equipment such as
pasta cookers, steamers, and water bath.
Allow easy access to the control knobs and ensure the LED lights are not obstructed.
Keep the induction unit away from combustible materials, vapors or liquids.
4.2 Ventilation
Proper cool air intake and ventilation is essential to the reliability and functioning of the induction unit. Please
ensure all requirements listed below are met:
This induction unit is equipped with an internal air cooling system. Ensure the air supply and air exhaust
outlets are not blocked. CLEARANCE: minimum 1.18” (30mm).
The maximum air flow is 70.63cfm (120m
inches (6500 mm
An optimal air intake must not be restricted by the installation.
When installing the built-in unit, ensure the intake air and exhaust air are conducted separately. The in-
take air and exhaust air must not mix. To avoid build-up of hot exhaust air inside the cabinet, draw the
exhaust air out of the cabinet. Build up of hot exhaust air will cause the induction unit to reduce power
or to switch-off.
Ensure the Air Intake Kit is installed properly to guarantee cool air supply to the induction unit.
Ensure the induction unit does not take in hot ambient air from other surrounding units and appliances,
especially when the unit is installed close to heat generating equipment such as fryers or ovens.
The air intake temperature must not exceed 104F (40C).
2
) is required.
3
per hour) and therefore a minimal opening of 10.075 square
8 Part # 4532285 Rev 4 (4/29/14)
Installation RTCSmp Induction Built-In Line Dual Zone Cookers
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It is highly recommended that an exhaust fan be installed into the cabinet at an appropriate location.
This will force hot air out the cabinet and away from the induction unit. Consult an electrical or
installation expert for the most appropriate location to install a cabinet exhaust fan.
4.3 Dimensions and Installation
4.3.1 Built-In Induction Unit Installation
4.3.1.1 Dimensions: Dual Zone RTCSmp Built-In SH DU IN 7kW / 10kW
FRONT
FRONT
4.3.1.2 Top-Mount / Flush-Mount and Dimensions
There are two methods to install the built-in unit—top-mount (A) or flush-mount (B). The counter surface cut-out
dimensions are different for these two methods.
i
A
B
OP-MOUNT — cut-out dimensions on the
counter surface:
345 x 605mm [13.58” x 23.82”]
FLUSH-MOUNT — cut-out dimensions:
(i) Opening for flange:
minimum– 384.5 x 644.5mm [15.14 “ x 25.37”]
ii
iii
maximum– 385.6 x 645.6mm [15.18” x 25.41”]
(ii) Depth for flange: 2mm [0.079”]
(iii) Body clearance: 345 x 605mm [13.58” x 23.82”]
Part # 4532285 Rev 4 (4/29/14) 9
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