PLEASE READ ALL SECTIONS OF THIS MANUAL AND
RETAIN FOR FUTURE REFERENCE.
THIS PRODUCT HAS BEEN CERTIFIED AS
COMMERCIAL COOKING EQUIPMENT AND MUST BE
CE models comply with the latest European
Norms:
INSTALLED BY PROFESSIONAL PERSONNEL AS
SPECIFIED
EN 60335-1, EN 60335-2-36, EN 62233 (EMC/EMV)
INSTALLATION AND ELECTRICAL CONNECTION
North American models: ETL listed in compliance
with UL 197, CSA C22.2 No.109, NSF-4
Complies with FCC part 18, ICES-001
MUST COMPLY WITH CURRENT CODES:
IN CANADA – THE CANADIAN ELECTRICAL CODE
PART 1 AND / OR LOCAL CODES.
IN USA – THE NATIONAL ELECTRICAL CODE ANSI /
WARNING
IMPROPER INSTALLATION, ADJUSTMENT,
ALTERATION, SERVICE OR MAINTENANCE CAN
CAUSE PROPERTY DAMAGE, INJURY, OR DEATH.
READ THE INSTALLATION, OPERATING AND
MAINTENANCE INSTRUCTIONS THOROUGHLY
BEFORE INSTALLING OR SERVICING THIS
EQUIPMENT
Users are cautioned that maintenance and repairs must be performed by a Garland authorized service agent using only
genuine Garland replacement parts. Garland will have no obligation with respect to any product that has been improperly
installed, adjusted, operated or not maintained in accordance with national and local codes and/or installation instructions
provided with the product or any product that has its serial number defaced, obliterated or removed, and/or which has been
modified or repaired using unauthorized parts or by unauthorized service agents. For a list of authorized service agents
and/or genuine replacement parts, please visit our website at www.garland-group.com (USA and Canadian customers) or
www.manitowocfoodservice.com (international customers). The information contained herein, including design and part
specifications, may be superseded and is subject to change without notice.
NFPA – CURRENT EDITION.
FOR YOUR SAFETY
DO NOT STORE OR USE GASOLINE OR OTHER
FLAMMABLE VAPORS OR LIQUIDS IN THE VICINITY OF
THIS OR ANY OTHER APPLIANCE
Installation and Operation Manual RTCSmp Induction Dual Base-Line Cookers
Warning
WARRANTY
Our warranty statements for induction products are available on-line. Please visit our
website at www.garland-group.com/minisite/service to download the latest revision. If you
might have any questions, please contact Garland.
USING THIS MANUAL
This manual contains important information regarding safety, installation, operation,
maintenance, and troubleshooting. They must be read entirely and carefully by the
installers and operators before the equipment is installed and taken into operation. This
manual must always be available for reference at the place of operation.
Throughout this manual, the induction unit type “RTCSmp Dual Zone Base-Line” is referred
to as “induction unit”.
DESCRIPTION OF WARNING SYMBOLS
This symbol alerts you to a hazardous situation that WILL or COULD
cause serious bodily harm or death. Be alert and implement relevant
safety precautions.
USA Sales, Parts and Service 1-800-424-2411
Canadian Sales 1-888-442-7526
Canada or USA Parts/Service 1-800-427-6668
International Sales and Service www.ManitowocFoodservice.com
This dangerous voltage warning symbol indicates a risk of electric shock
and hazards from dangerous voltage.
This symbol alerts a hazardous situation, which if not avoided, COULD
cause minor to moderate personal injury or property damage. The
relevant safety precautions MUST be implemented at all times.
Electromagnetic field.
Risk of fire or electric shock
Do not open
To reduce the risk of fire or electric shock,
do not remove or open cover.
No user serviceable parts inside.
Refer servicing to qualified personnel.
2 Part # 4532290 Rev 2 (1/15/14)
Installation and Operation Manual RTCSmp Induction Dual Base-Line Cookers
1.1 Risk Involved By Disregarding Safety Information .................................................................................................. 4
1.2 Safety Instructions for Operator ..................................................................................................................................... 4
1.3 Improper Use of the Equipment ..................................................................................................................................... 5
1.4 Unauthorized Modification and Use of Spare Parts ................................................................................................ 5
1.5 Pan Detection ......................................................................................................................................................................... 5
1.6 Cooking Zone Monitoring ................................................................................................................................................. 6
2 Components and Features ..................................................................................................... 7
2.2 Components Included ........................................................................................................................................................ 7
2.3 Features .................................................................................................................................................................................... 7
3 Dimensions and Technical Specifications ............................................................................. 8
6.2 Proper Placement of Cookware on Dual Hobs ........................................................................................................15
6.3 Power Control ......................................................................................................................................................................15
6.4 No Pan No Heat ...................................................................................................................................................................16
6.5 When Unit is Not In Use ...................................................................................................................................................16
10.1 Common causes for induction unit failure ...............................................................................................................19
10.2 Problems and Possible Causes ......................................................................................................................................20
10.3 Indicator Lamp Flashes at Intervals (for Operators) ..............................................................................................21
10.4 Troubleshooting with Error Codes (for Service Technicians) ............................................................................22
WARNINGThis product contains chemicals known to the State of California to cause cancer.
Installation and servicing of this product could expose you to airborne particles of glass
wool / ceramic fibers. Inhalation of airborne particles of glass wool / ceramic fibers is
known to the State of California to cause cancer.
IMPORTANTWarning labels mounted directly on the induction unit must be observed at all times and
kept in a fully legible condition.
IMPORTANTTo ensure your work environment is safe, you must follow all of the safety instructions
contained in this manual, the existing national regulations for accident prevention with
electrical systems, as well as any relevant company-specific safety instructions.
The induction unit should only be used if and only if the
installation of the electrical system is fitted by an approved
installation contractor in accordance with specific national and
local regulations.
1.1 Risk Involved By Disregarding Safety Information
Disregarding the safety instructions may cause harm to people, the surroundings, and the induction unit. Garland
is not responsible for any damages or personal injury caused by failure to observe the safety requirements. Risks
involved when disregarding safety precautions may include:
• Death or injury caused by electric shock.
• Injury due to burns from contacting overheated cooking surface, cookware, or oil and grease.
• Damage to the induction unit caused by using unsuitable cookware.
1.2 Safety Instructions for Operator
Please follow the following rules to avoid personal injuries and property damages:
•When the unit is in use, heat transfers from cookware to the glass-top; the glass-top can become hot. To
avoid burn injuries, do not touch the heating area when the unit is in use.
•The induction unit heats up cookware and cooks food quickly. Do not leave an empty pan on the unit and do
not leave the unit unattended during operation.
•If the glass-top is cracked or broken, switch off the induction unit immediately and if possible and safe,
disconnect it from the power supply. Do not touch any parts inside the induction unit.
• Persons with cardiac pacemakers should consult their doctors whether they are safe near an induction unit.
• If the power cord is damaged, have it replaced immediately by an approved service technician.
• Ensure no liquid can enter into the induction unit. Do not let water or food overflow the cooking area. Do not
use hoses to clean or power wash the induction unit or its vicinity.
•Do not put any other items on the glass-top except non-empty induction cookware.
o Do not leave any object such as paper, cardboard, or cloth between the cookware and the cooking
o Metallic objects are heated up very quickly when placed on the induction unit when the unit is in
use. Do not place any objects such as closed cans, aluminum foil, cutlery, jewelry, or watches on the
induction unit when the unit is in operation.
o Do not place credit cards, phone cards, tapes, or any objects sensitive to magnetism on the cooking
surface.
o Do not place any vessels made of aluminum or plastics on the glass-top.
•The induction unit has an internal air-cooling system. Do not block the air intake and exhaust openings with
objects such as cleaning cloths or containers. Any obstruction to the air intake and exhaust could cause the
unit to overheat and to switch off.
•Switch the unit OFF if you take the cookware away for a while. This will prevent the heating process to start
automatically and unintentionally when a pan is placed back on the heating area. If any person needs to use
the induction unit, he/she will have to turn the unit ON intentionally.
•A dirty air intake filter blocks the fresh air intake. Clean the air intake filter (dishwasher-safe) at least once a
week or as often as necessary.
•Use only induction suitable cookware with proper sizes and made of proper material. The induction suitable
cookware should also be in good condition without any uneven, arched or partially detached bottoms.
•Protect the induction unit from moisture if the unit is placed next to high steam emitting equipment such as
pasta cookers, steamers, and water bath.
•Do not place the induction unit next to a heat producing unit such as an oven or a deep fryer.
1.3 Improper Use of the Equipment
The reliability of the induction unit can only be guaranteed when it is used properly. The induction unit must
always be operated within the limits provided in the technical specifications. Please also refer to chapter 9 Important Rules for using induction equipment.
1.4 Unauthorized Modification and Use of Spare Parts
Please contact Garland if you intend to make any changes on the induction unit. For safety reasons, always use
genuine parts and accessories approved by Garland. Any unauthorized modification as well as any installation of
unapproved components will void all warranty.
1.5 Pan Detection
Energy is transferred to cookware when the induction system detects a suitable pan on the heating area. The
green indicator light signals to communicate the Pan Detection process:
•When the unit is ON without any pan on the hob, the green indicator light flashes; the unit is in pan
detection mode.
•As soon as a pan is put on the hob, the heating process is engaged and the indicator light stops flashing
and remains bright. However, the indicator light will keep flashing if the unit is not detecting any pan or
an unsuitable pan is placed on the hob.
NOTE: Pan with a bottom diameter smaller than 5”(12 cm) is not detected by the system.
Each cooking zone is monitored by multiple temperature sensors beneath the glass-top. The sensors can detect
overheated empty pans or overheated oil and grease. When this occurs, the system stops the energy supply to
the pan. You must turn the unit off and let it cool down before restarting it.
To avoid burn injuries, do not touch the unit when a pan is
CAUTION
overheated and take all the necessary precautions when
removing the overheated pan.
6 Part # 4532290 Rev 2 (1/15/14)
Components and Features RTCSmp Induction Dual Base-Line Cookers
2 Components and Features
2.1 Application
The RTCSmp Dual Base-Line units are specially designed as compact table-top cooking equipment. The cookers
can be used for many applications such as cooking, warming, flambéing, and brazing. To guarantee the reliability
and performance of the induction equipment, please observe all safety, installation, and operation requirements
mentioned in this manual.
2.2 Components Included
• 1 RTCSmp Induction Base-Line Cooker
• 6’ (1829mm) cord and plug supplied (60 cycle units only)
• Installation and Operation Manual
2.3 Features
Garland offers two power ratings— 7kW and 10kW— for the RTCSmp Dual Countertop induction units. Built with
a robust construction, the induction units are compact and powerful with a revolutionary RTCSmp-Technology
(Realtime Temperature Control System with Multi-Point sensing). The RTCSmp Technology monitors the energy
supply, the state of the induction coil, power board, CPU, and the cooking zone in realtime. Please review the
following features this induction unit offers:
• Compact table-top design with stainless steel body and high impact Ceran® glass-top.
• Sloped, easy to see front panel with adjustable controls for easy operation.
• Integrated cooling fan keeps electronics cool.
• Air deflector prevents hot exhaust air to be pulled back into the unit.
• Removable and dishwasher-safe air intake filter.
• Compact and flat profile.
• Thermostatically controlled overheat sensor shuts off the unit preventing damage from pans cooking dry.
• Instant energy transmission to the cookware only, not to the surrounding air.
• Electronic output limitation continually monitors the energy transfer to the cookware, ensuring the most
efficient energy transfer possible.
• Easy to install.
• Simple to operate. Adjust cooking power level simply by turning the knob.
Part # 4532290 Rev 2 (1/15/14) 7
Dimensions and Technical Specifications RTCSmp Induction Dual Base-Line Cookers
3 Dimensions and Technical Specifications
3.1 Rating Plate
The rating plate specifies important information such as model
number, serial number, and electrical specifications. The rating plate
is affixed to the back of the unit, at the lower right corner.
3.2 Nomenclature and Models
Series Dual Hobs/
SH =
Slim Hob
3.3 Weight
Shipping Weight Net Weight
Model SHDUBA7000 SHDUBA10000 SHDUBA7000 SHDUBA10000
Weight
Specialty
DU = Dual BA =
Function Power
(Watt)
7000
Base Line
24 kg / 52.9 lb 26 kg / 57.3 lb
10000
Models
SHDUBA7000
SHDUBA10000
22 kg / 48.5 lb 24 kg / 52.9 lb
3.4 Dimensions
Model Glass Top Only (width x depth) Overall Dimensions (width x depth x height)
SHDUBA7000/ 10000 12.60” x 22.83” (320 x 580 mm) 14.90” x 27.56” x 6.41” (380 x 700 x 163 mm)
(measurements in mm and [inch])
8 Part # 4532290 Rev 2 (1/15/14)
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