Factory Default Setting - Product Menu - Japan & Hong Kong 57
PLATEN LEVELING ______________________________ 58
TO SET REED SWITCHES _________________________ 62
TO REPLACE MAGNET ASSEMBLY _________________ 63
TO REPLACE THE REED SWITCH ___________________ 64
REED SWITCH OPERATION _______________________ 65
TO REPLACE THE LINEAR ACTUATOR _______________ 68
TO REPLACE TOP PLATEN ASSEMBLY ______________ 70
TO REPLACE THE SHAFT SEALS ___________________ 71
TO REPLACE THE SHAFT SEALS & CAP O-RINGS ______ 71
TO UPDATE MAIN CONTROL SOFTWARE ___________ 73
TO UPDATE MOTOR CONTROL SOFTWARE __________ 75
ELECTRIC HEATING ELEMENTS ____________________ 76
TROUBLESHOOTING GUIDE INFORMATION _________ 78
TROUBLESHOOTING GUIDE INFORMATION _________ 79
TROUBLESHOOTING GUIDE INFORMATION _________ 80
ERROR CODES TROUBLESHOOTING GUIDE INFORMA-
TION _________________________________________ 84
GRILL EXTERIOR, ALL MODELS ___________________ 104
GRILL EXTERIOR, ALL MODELS ___________________ 105
GRILL ELEMENT, ELECTRIC MODELS ______________ 106
GRILL ELEMENT, ELECTRIC MODELS ______________ 107
GAS BURNER, GAS MODELS _____________________ 108
GAS BURNER, GAS MODELS _____________________ 109
UPPER PLATEN ASSEMBLY, ALL MODELS __________ 110
UPPER PLATEN ASSEMBLY, ALL MODELS __________ 111
PLATEN LIFTING MECHANISM, ALL MODELS _______ 112
PLATEN LIFTING MECHANISM, ALL MODELS _______ 113
WIRING HARNESSES, ALL MODELS _______________ 114
WIRING DIAGRAM, MWE3W/S 200-240V - DELTA 50/60 _
119
DECLARATION OF CONFORMITY (CE Marked Models) 124
INDEX _______________________________________ 125
Page 4
Part#: 4530668 Rev 04(31 Oct 2012)
GARLAND CLAMSHELL GRILLS WITH PRODUCT RECOGNITION INSTALLATION/OPERATION & SERVICE MANUAL- 3P-1
INTRODUCTION
The Garland clamshell grill, manufactured exclusively for McDonald’s, provides a method for e cient two-sided cooking,
while accommodating a variety of products. The unit will also serve as a at grill, and meets all of McDonald’s standards for
safety, e ciency, and cleanliness.
WARRANTY
This warranty covers defects in material and workmanship under normal use providing that:
a. the equipment has not been accidentally or intentionally damaged, altered or misused.
b. the equipment is properly installed, adjusted, operated and maintained in accordance with national and local
codes and in accordance with the installation instructions provided with this product.
c. the warranty serial number a xed to the appliance by us has not been defaced, obliterated or removed.
d. an acceptable report for any claim under this warranty is supplied to us.
The equipment warranty coverage remains in force for two (2) years, (parts and labor), from the date the equipment is
put into operation.
The Garland Group agrees to repair or replace, at it’s option, any part that proves to be defective in material or
workmanship at no charge for the part or normal labor.
We assume no responsibility for installation, adjustments, diagnosis, or normal maintenance such as: lubrication of
springs or valves. We exclude failures caused by erratic voltage or gas supplies.
We assume no responsibility for travel costs beyond 100 miles round trip, travel other than overland, and overtime
costs of repair.
We exclude broken glass, paint and porcelain nish, surface rust, gasket material, ceramic material, light bulbs and
fuses from normal coverage.
We exclude damage or dysfunction caused by re, ood, and like “Acts of God” that are beyond the control of The
Garland Group.
The Garland Group’s liability on a claim of warranty shall not exceed the price of the material and/or service, which
caused the claim.
This warranty is limited and is in lieu of all other warranties, expressed or implied. The Garland Group, our employees,
or our agents shall not be held liable for any claims of personal injury or consequential damage or loss.
This warranty gives you speci c legal rights, and you may have other rights which vary from state to state.
SHIPPING DAMAGE PROCEDURE
Please note that the Garland equipment was carefully inspected and packed by skilled personnel before leaving the
factory. The transportation company assumes full responsibility for safe delivery upon acceptance of the equipment. What
to do if the equipment arrives damaged:
1. File a claim immediately regardless of the extent of damage.
2. Be sure to note, “visible loss or damage,” on the freight bill or express receipt and have the person making the delivery sign it.
3. Concealed loss or damage: if damage is unnoticed until the equipment is unpacked, notify the freight company immediately, (within 15 days), and le a concealed damage claim.
Part#: 4530668 Rev 04(31 Oct 2012)
Page 5
INSTALLATION/OPERATION & SERVICE MANUAL- 3P-1 GARLAND CLAMSHELL GRILLS WITH PRODUCT RECOGNITION
SAFETY
This appliance is for professional use and shall be used only by quali ed personnel.
WARNING: Accessible parts may become hot during use. Young children should be kept away. This appliance is not intended for
use by persons (including children) with reduced physical, sensory or mental capabilities, or lack of experience and knowledge,
unless they have been given supervision or instruction concerning use of the appliance by a person responsible for their safety.”
CAUTION: THIS EQUIPMENT MUST ONLY BE OPERATED UNDER AN APPROVED HOOD SYSTEM IN ACCORDANCE WITH
LOCAL REGULATIONS IN FORCE.
DO NOT OPERATE THE GRILL UNLESS IT HAS BEEN COMMISSIONED (START-UP) BY A FACTORY AUTHORIZED SERVICE CENTER.
DO NOT operate the grill without reading this operation manual.
DO NOT operate the clamshell grill unless it has been properly installed and grounded.
DO NOT operate the clamshell grill unless all service and access panels are in place and fastened properly.
Means of disconnection, must be incorporated in the xed wiring in accordance with local wiring rules (such as a switch, fuse,
or circuit breaker). External equipotential bonding conductor provided on rear of appliance. Use as applicable, in accordance
with local wiring rules.
The Garland clamshell grill is a semi-automatic cooking appliance. The upper platen is lowered automatically, following the
manual, single-handed or two handed based on the model, initiation of the cooking cycle, and raised automatically upon
completion of the cooking cycle.
WARNING:
When two sided cooking, the area between the upper platen and the griddle plate and the area between upper platen and
ventilation hood should be regarded as a “DANGER ZONE”. During two sided cooking the operator must keep body parts
and tools clear of the danger zone when platens are in motion. When used as a at grill, unexpected movement of platens
can occur during cleaning or servicing. For whatever reason, be it cleaning, maintenance or normal operation, any exposed
person must use extreme caution if within this danger zone. Temperatures on solid cooking surfaces are intended to operate
above 120C (250F).
In two sided cooking the upper platen remains in the lowered position by nature of it’s own weight. It is not locked down. It can
be raised by lifting of the handle on the front of the platen, which pivots the platen about its rear mounting point.
The clamshell grill must only be used for single and two sided cooking of foodstu s in a McDonald’s store.
SOUND EMISSIONS: Sound pressure levels at the grill operator’s position may exceed 70 dB(A) when audible alarms are active.
Audible volume may be adjusted to below 70 dB(A). See Control Programming Section.
WARNING: To avoid serious personal injury: DO NOT attempt to repair or replace any part of the clamshell grill unless all main
power supplies to the grill have been disconnected.
USE EXTREME CAUTION in setting up, operating and cleaning the clamshell grill to avoid coming in contact with hot grill
surfaces or hot grease. Suitable protective clothing should be worn to prevent the risk of burns.
WARNING: This appliance must not be cleaned with a water jet. DO NOT apply ice to a HOT grill surface.
NOTE: All warning labels and markings on the grill, which call attention to further dangers and necessary precautions.
HAZARD COMMUNICATION STANDARD, (HCS) - The procedures in this manual include the use of chemical products. These
chemical products will be printed in bold face, followed by the abbreviation (HCS) in the text portion of the procedure. See the
Hazard Communication Standard, (HCS) manual for the appropriate Material Safety Data Sheet(s), (MSDS).
WARNING: After turning the master power switch to the START position, the grill will go through an initialization process. If the
upper platens are in the lowered position they will return to their raised upper position.
Page 6
Part#: 4530668 Rev 04(31 Oct 2012)
GARLAND CLAMSHELL GRILLS WITH PRODUCT RECOGNITION INSTALLATION/OPERATION & SERVICE MANUAL- 3P-1
SAFETY
MAINTENANCE - the platen support arms carriage block bearing bushings, the platen adjuster nuts, the platen support (shoulder)
bolt and the cam follower should be checked annually for wear. Should there be any noticeable play in the bearing bushings
and any visible wear on the platen adjuster nuts, platen support bolts or cam follower, then they must be replaced.
MAINTENANCE - the audible alarm that sounds at the end of a cook cycle is to advise the operator that the platen is about
to move. The function of this device may be tested by pushing the left hand CANCEL button. If no sound is heard, ensure that
the alarm volume is not set too low in SYSTEM SETUP. If there is still no sound then a service engineer should be called out to
rectify the fault.
SERVICE AND CLEANING - The grill may be secured in the grill bay by the installer using two anchors that lock onto the front
casters. If the grill is to be moved out of the bay for cleaning or service, remove the anchor from each caster by turning the knob
counterclockwise to loosen the retainer. When the retainer is free of the caster, lay the assembly aside on the oor.
CLEANING - NEVER clean the grill, interior or exterior, using a high-pressure sprayer, water jet, vapor steam cleaner or any other
liquid sprayer. NEVER use ice to cool the grill for cleaning. USE ONLY approved cleaners by McDonald’s.
NOTE: If anchors are present, the anchor assembly remains fastened to the back wall of the grill bay. After service or cleaning
is complete, return the grill to its position in the bay and reattach the anchors by placing the retainer on the caster post and
turning the knob clockwise to tighten. For safety reasons, the grill must be secured in the grill bay in this manner before operation can resume.
WARNING:
Pinch Hazard keep hands and tools clear when platens are in motion. Unexpected movement of platens can occur during
cleaning or servicing process. Turn Grill O at main switch when cleaning platen.
Part#: 4530668 Rev 04(31 Oct 2012)
Page 7
INSTALLATION/OPERATION & SERVICE MANUAL- 3P-1 GARLAND CLAMSHELL GRILLS WITH PRODUCT RECOGNITION
MECHANICAL SPECIFICATIONS
MWG3W ONLY
Dimensions:
Models MWE3W-1, MWG3W-1
34.968
[888mm]
24.000
[610mm]
(PLATE DEPTH)
5.475
[139mm]
19.001
[483mm]
7.111
[181mm]
[914mm]
(PLATE WIDTH)
7.110
[181mm]
4.895
[124mm]
36.000
[19mm]
MWG3W ONLY
1.146
[29mm]
30.714
[780mm]
9.335
[237mm]
BOTTOM CABLE
ENTRANCE
.737
22.835
[850mm]
2.993
[76mm]
1.598
[41mm]
24.084
[612mm]
28.771
[731mm]
1.516
[39mm]
26.679
[678mm]
4.064
[103mm]
"COLD ZONE"
48°
10.730
[273mm]
3/4" NPT GAS INLET
MWG3W ONLY
.787
[20mm]
7.875 [200mm]
9.684
[246mm]
SK07-587 (GAS)
1.500
[38mm]
15.384
[391mm]
[333mm]
BOTTOM CABLE
ENTRANCE
30.750
[781mm]
TO
33.000
[838mm]
(COOKING
HEIGHT)
6.106
[155mm]
13.123
38.000
[965mm]
23.812
[605mm]
9.901
[251mm]
3/4" NPT GAS INLET
MWG3W ONLY
36.027
[915mm]
Page 8
Part#: 4530668 Rev 04(31 Oct 2012)
GARLAND CLAMSHELL GRILLS WITH PRODUCT RECOGNITION INSTALLATION/OPERATION & SERVICE MANUAL- 3P-1
MECHANICAL SPECIFICATIONS
Dimensions:
Models MWE3S-1
21.65
[550mm]
PLATE DEPTH
5.475
32.60
[828mm]
[139mm]
36.00
[914mm]
PLATE WIDTH
38.00
[965mm]
30.714
[780mm]
2.993
[76mm]
9.335
[237mm]
BOTTOM CABLE
ENTRANCE
1.598
[41mm]
24.084
[612mm]
26.42
[671mm]
1.516
[39mm]
24.33
[618mm]
1.70 [43mm]
“COLD ZONE”
48°
.787
[20mm]
7.875 [200mm]
9.684 [246mm]
1.50
[38mm]
15.384
[391mm]
COOKING HEIGHT
BOTTOM CABLE
30.75 [781mm]
TO
33.00 [838mm]
6.106
[155mm]
ENTRANCE
13.123
[333mm]
23.812
[605mm]
36.027
[915mm]
Part#: 4530668 Rev 04(31 Oct 2012)
Page 9
INSTALLATION/OPERATION & SERVICE MANUAL- 3P-1 GARLAND CLAMSHELL GRILLS WITH PRODUCT RECOGNITION
AT, CH, CZ, DK, ES, FI, GB, IE, IS, IT, NO, PT, SE20.0
DE, LU20.0
NL25.0
FR20.0 / 25.0
NL30.0
BE, CH, CZ, ES, FR, GB, GR, IE, LU37.0
BE, CH, DE, CZ, ES, FR, NL50.0
Page 13
INSTALLATION/OPERATION & SERVICE MANUAL- 3P-1 GARLAND CLAMSHELL GRILLS WITH PRODUCT RECOGNITION
INSTALLATION & START UP
Installation Store Responsibilities:
• Ensure grill gets install by a competent, quali ed,
trained personnel.
• Ensure store readiness of utilities, product & personnel.
• Contact your local Garland Factory Authorized Service
Center for a start-up date.
• Participate in the start-up to ensure a successful startup and familiarity with the grill.
• Conduct training with your crew personnel to ensure
maximum utilization of the grill.
Once the installation is complete as per the procedures
below, a factory authorized service company MUST startup the grill according to Garland Commercial Ranges startup standards.
A start-up DOES NOT include:
1. Uncrating the unit
2. Placing the unit in its position under the exhaust hood.
3. Leveling the grill on the oor under the exhaust hood.
4. Attaching the supply cord(s) unless supplied by the
factory.
5. Making adjustments to the ventilation system.
6. Sheet metal work required due to improper exhaust
hood application.
7. Adjusting the grill to achieve beef integrity that
deviates from the McDonalds standard.
A start-up DOES include:
1. Veri cation of supply voltage and, if applicable gas
supply.
2. Leak test and gas pressure check on gas grills.
3. Electrical safety check.
4. Verify operation of grill by allowing unit to attain set
temperature.
5. Verify operation of platens, if applicable, and timer
functions.
6. Ensure time out alarm is functional and platens raise (if
applicable)
7. Set proper gas and verify with beef integrity check that
two consecutive runs yield the approved beef integrity
results as per McDonalds standards.
8. Conduct brief training of store manager on the
operation of the grill.
Items included with the purchase of your
new grill from Manufacturer:
1. One (1) World Grill gas & electric included the following
list, except countries mentioned;
Part #Description
4521792
4527643Te on Release Sheet90
4527294Te on Sheet Clip153
4521355Te on Bar, Rear33
4523492Splash Shield33
4525436Splash Shield (Japan only)03
4530053
4530054
Part #DescriptionQty
45175635” Front Swivel Caster w/Brake2
17920035” Rear Swivel Caster2
4523352Leg Brace Locking Bracket - Standard1
Te on Sheet
(Japan not included)
W/A Plate, Vapor Shield
(UK & Japan not included)
Silicone, Front, Vapor
(UK & Japan not included)
Wrap
Around
Non-Wrap
Around
06
33
33
2. One (1) World Grill gas model only included the
following;
DescriptionQtyDescriptionQty
13” Nipple1Shut O Valve1
3/4 Street Elbows2Bracket, Pipe Hanger1
Coupling1Screws4
Pipe & Bracket Assy1Label1
Nipple1
Hanger Brackets2
Connection
Instruction
1
Items NOT included from the manufacturer
and should be purchased from the Kitchen
Equipment Supplier (KES):
1. Any electrical cords needed for application.
2. Any ue box needed for application.
Page 14
3. Any grease traps or grease rails needed for application.
Part#: 4530668 Rev 04(31 Oct 2012)
GARLAND CLAMSHELL GRILLS WITH PRODUCT RECOGNITIONINSTALLATION/OPERATION & SERVICE MANUAL- 3P-1
INSTALLATION & START UP (continued)
THE FOLLOWING INSTALLATION PROCEDURE
CAN BE PERFORMED BY A:
• FACTORY AUTHORIZED SERVICE CENTER
• AN APPROVED QUALIFIED INSTALLATION PERSONNEL
APPROVED BY PURCHASER OF GRILL
• LICENSED INSTALLER CONTRACTED BY KES.
• CONTACT LOCAL GARLAND FACTORY AUTHORIZED
SERVICE CENTER FOR MORE DETAILS.Uncrate unit from
crating material
CAUTION:
PRIOR TO INSTALLATION, CHECK THE ELECTRICAL
SUPPLY TO ENSURE INPUT VOLTAGE AND PHASE
MATCH THE EQUIPMENT VOLTAGE RATING AND
PHASE. MANY LOCAL CODES EXIST, IT IS THE
RESPONSIBILITY OF THE OWNER/INSTALLER TO
COMPLY WITH THESE CODES.
NOTE: ENSURE THAT PLATENS ARE STRAPPED
DOWN SECURELY THROUGH STEP 6 TO PREVENT
PLATENS FROM RAISING. SEVERE DAMAGE MAY
OCCUR.
Installation of Casters
1. Put a pair of heavy gloves to protect your hands and
wear a lumbar support for lower back. Safety is the
rst concern when moving a heavy grill since it weigh
approximately 950lbs (431kg) or more.
2. Next procedure will require use of lifting aids and
proper lifting/moving techniques. Slide the grill away
from walls.
3. Check out the leg brace locking bracket included with
your purchased, Ensure you understand the front and
the back as shown below.
4. Check out the caster included with your purchased,
Ensure you understand the front and the rear casters
as shown below.
WARNING, HEAVY OBJECT!
The following procedure will require use of
lifting aids and proper lifting technique when
removing or replacing. To avoid serious
injuries use assistance when moving or lifting.
Part#: 4530668 Rev 04(31 Oct 2012)
5. Tip unit over on its back. Install casters & channels as
shown diagram below. Bracket notch facing the oor.
Page 15
INSTALLATION/OPERATION & SERVICE MANUAL- 3P-1 GARLAND CLAMSHELL GRILLS WITH PRODUCT RECOGNITION
INSTALLATION & START UP (continued)
WARNING:
It is recommended that the rear casters are
screwed in all the way before tipping the unit.
Front
Caster
Rear
Caster
6. Block back caster in place to avoid the unit sliding
forward or backward.
7. Carefully rotate grill back on its casters. Now you may
cut and remove the platen securing straps.
8. Remove back body side and Install power cords per
your country / area’s speci cations.
WARNING:
The appliances must be electrically grounded in
accordance with local codes, or in the absence of
local codes, with the National Electrical Code ANSI/
NFPA 70, or the Canadian Electrical Code CSA C22.1
as applicable.
Electrical Cable Hookup
DUAL POWER SUPPLY CONNECTION
USA & some other
MWG3W HAS ONE ELECTRICAL CORD.
MWE3W HAS TWO ELECTRICAL CORDS.
POWER CORDS & PLUGS
ARE NOT SUPPLIED
BY THE MANUFACTURER
INPUT 1
Electrical Cable Hookup
SINGLE POWER SUPPLY CONNECTION
where required by local regulations
POWER CORDS & PLUGS
ARE NOT SUPPLIED
BY THE MANUFACTURER
INPUT 1
Hood-Interlock & Control Power Supply; where applicable
INPUT 2
INPUT 2
Power Supply Connection
All electric connections must be made by a quali ed,
properly equipped technician.
NOTE: WIRING DIAGRAM LOCATED INSIDE
LOWER FRONT PANEL.
“DISCONNECT POWER BEFORE OPENING”
Page 16
1 x 20AMP NEMA 21-20
POWER CORDS
ARE NOT SUPPLIED
BY THE
MANUFACTURER
EEL1 L1 L1 L1
L1 L1 L1 L1
Part#: 4530668 Rev 04(31 Oct 2012)
WhWht
Wht
Wht Wht Wht
tWhtWht
Ora Red
Ora Red Blk
Blk
GARLAND CLAMSHELL GRILLS WITH PRODUCT RECOGNITION INSTALLATION/OPERATION & SERVICE MANUAL- 3P-1
INSTALLATION & START UP (continued)
Important Note:
Mennekes option is available only in some con gurations, check with your supplier for more details.
Mennekes 3 & 5 Pins (Option 1)
ConnectorPinsIntended LoadConnected to
Mennekes
5 Pins
Mennekes
3 Pins
L3-TB1
N-TB1
Grill and Platen
1,2,3,4,
GND
1,2,GND
MENNEKES 5-PIN OPTION
Heaters
~3N 380/400/415
32Amps
50/60Hz
~1N 120-250 VAC,
16A
Control loads (N3,
MCB, Ignition
controller, blower,
gas valve)
3
2
4
3-Y 380/400/415, 50/60HZ
1
E-TB1
TB1
L1, L2, L3, N,
GND
TB2
Orange &
White Replace
jumpers J-N
and J-L1
L2-TB1
L1-TB1
Mennekes 7 Pins (Option 2)
ConnectorPinsIntended LoadConnected to
Mennekes
7 Pins
N-TB1
BLK-TB2
4
5
1,2,3,4,
GND
5,6
RED-TB2
Grill and Platen
Heaters
~3N 380/400/415
32Amps
50/60Hz
Swicth, Pilot duty
only
10A 250VAC, 15A
125VAC, 12(6)A
250VAC T85
MENNEKES 7-PIN OPTION
L3-TB1
3
4
2
6
5
3-Y 380/400/415, 50/60HZ
1
E-TB1
TB1
L1, L2, L3, N,
GND
TB2
Black & Red
L2-TB1
L1-TB1
MENNEKES 3-PIN OPTION
2
WHT-TB2
L-N 220/230/240, 50/60HZ
Part#: 4530668 Rev 04(31 Oct 2012)
Terminal Blocks Diagram
TB2
4
TO SWITCH
TB1
1
ORA-TB2
E
N
N
J-L1
J-N
TO CONTACTORS
L1
E-TB2
TO MENNEKES
L2
L3
BLK
RED
ORA
WHT
WHT
WHT
WHT
L1
L1
4
TO MENNEKES
(7 PINS)
55
L1
L1
E
Page 17
INSTALLATION/OPERATION & SERVICE MANUAL- 3P-1 GARLAND CLAMSHELL GRILLS WITH PRODUCT RECOGNITION
INSTALLATION & START UP (continued)
11. Install grease bucket rails as shown below:
9. Install Optional Front Gas connection (If available).
12.00
(REF)
ATTACH FLEX GAS LINE TO ELBOW
5.28 (REF)
ATTACH HANGER #4527008 TO BASE IN LOCATION SHOWN
WITH #10-24 SELF TAPPING SCREWS
INSTALL 3/4 NIPPLE THROUGH HANGER AND INTO
EXISTING ELBOW
ROTATE EXISTING ELBOW TO ANGLE SHOWN
3/4-14 NPT
2.00
(REF)
a. Isolate grill from any power source by unplugging
all electrical connections.
b. Rotate existing elbow as shown in the diagram
below.
c. Attach support bracket (PN 4528775)to base
as shown with #10-24 screws and lock washers
supplied.
NOTE: For retro t applications, drill 2x .161 holes and
use self tapping screws provided.
d. Install 3/4” NPT nipple through support bracket and
onto existing elbow. Attach locking ring with 2x
#10-24 screws.
e. Install elbow to orientation show below.
f. Install nipple.
g. Attach ex gas hose to nipple.
12. Install ue box to back of grill.
FLUE BOX IS
NOT SUPPLIED BY
THE MANUFACTURER
GREASE BUCKETS & RAILS
ARE NOT SUPPLIED
BY THE MANUFACTURER
10. GAS GRILL ONLY, (for electric grills, skip steps 7 & 8):
Install the included quick-disconnect gas hose to the
inlet tting on the underside of the grill by threading
a 3/4” NPT nipple into the elbow, then install the brass
male quick-disconnect coupler included with the hose.
Connect the hose and ensure the sleeve snaps fully
forward against the retaining ring.
FLEXIBLE GAS HOSE
GAS
FLOW
TO GAS
SUPPLY
FACTORY
INSTALLED
GAS INLET
UNDERNEATH GRILL
MALE COUPLER
[INSTALL FIRST]
With the manual shut-o valve closed, install the other
end of the hose to the gas supply.
Page 18
13. Roll grill under exhaust hood. Grill must be level front
to back, side to side and diagonally. Adjust casters
accordingly to obtain nal level.
Exhaust hood Type & Platen Height
With the platens in the raised position, measure the
height from the front edge of the platen to the grill
surface. Determine which type of exhaust hood the
store has and check for exhaust hood type/platen
height compatibility according to the table below:
Exhaust hood
TYPE
Universal18
92 Series17” (432mm)
GSC18
CORRECT PLATEN HEIGHT
1
⁄2” (470mm)
1
⁄2” (470mm)
Part#: 4530668 Rev 04(31 Oct 2012)
GARLAND CLAMSHELL GRILLS WITH PRODUCT RECOGNITION INSTALLATION/OPERATION & SERVICE MANUAL- 3P-1
INSTALLATION & START UP (continued)
If the platen height is incompatible with the exhaust
hood type, platen height must be adjusted by an
authorized service agent.
PLATEN
HEIGHT
GRILL
PLATE
LonWorks Information & Commissioning
To Activate the grill onto the Lonworks network:
To enable the power line communications between the
grill and the Lonworks network the grill must rst be
commissioned onto the network.
During the commissioning of a Grill onto a Lonworks
network the grill has to rst send a service pin request
message from the grill to the Lonworks server.
The grill sends this message by following the below
procedure on the front control panel control of the grill.
After the Lonworks server has established this address
the communications will be activated by the Lonworks
administrator and the grill will start communicating on the
Lonworks Network.
Setting the Proper Combustion Levels
In order to maintain proper combustion levels, the
measurement of uA is not required. Using the following
procedure will ensure that the proper O2, CO2, & CO levels
are reached. Combustion level checks and adjustments
should only be performed by a quali ed technician
employed by a factory authorized service center.
1. Remove control panel and lower panel. Set on oor
leaving all connections in place.
2. The regulator comes set at 3.5” WC (0.864 KPA) from
the factory. Verify pressure is consistent at 3.5” WC.
3. Slightly loosen nut holding butter y air shutter
adjuster on the combustion air blower connected to
the burner being adjusted just enough that it can be
rotated but will stay in place when force is removed.
1. Power up grill.
2. PRESS and HOLD the button for approximately 3
seconds. Controller will display previously selected
menu item and its corresponding item number.
3. PRESS the AND arrow buttons TOGETHER.
“CONFIGURE” will appear in the display.
4. PRESS the arrow button. “SERVICE” will appear in the
display. PRESS the button.
5. Press the arrow button 2X. “Lonworks Service” will
appear in the display.
6. PRESS the button.
7. Set option to “NO”. Wait 10 seconds. If the Lonworks
service state was already “ON” make sure this step is
done anyway.
8. Set option to “YES”. Within 10 seconds the network will
receive the Lonworks Service Pin Request.
After the grill service pin request has been sent the
Lonworks administrator will detect the service pin
message and assign an appropriate address to the grill to
enable communications.
4. From a cold start, turn on the zone (burner) and
allow it to run for 30 seconds to a minute. Or with a
heated zone, place a load on the grill surface to keep
the burner operating for a couple of minutes. Adjust
the air shutter to reduce the air to the point that the
ame on the burner begins to lift and dance o of
the burner surface.
Part#: 4530668 Rev 04(31 Oct 2012)
Page 19
INSTALLATION/OPERATION & SERVICE MANUAL- 3P-1 GARLAND CLAMSHELL GRILLS WITH PRODUCT RECOGNITION
INSTALLATION & START UP (continued)
a. Mark a line along the edge of the air shutter from
the hole along the edge of the shutter marking the
position of the shutter on the side of the blower
face.
b. If this condition already exists, mark the line at the
position and move to the next step
5. Rotate the air shutter open to the point that the
ame loses its inner light blue cone and becomes
less bright and the tip of the ame elongates and
becomes about an inch (25.4 mm) long. Mark a line
on the edge of the shutter at this position.
• Or if air shutter is fully open, mark the line at that
point.
6. Turn o Burner (zone) and measure the distance
between the outside ends of the two lines previosly
marked and place another mark in the center of the
two marks.
a. Add another mark 1/16” (1.6mm) more than the
center mark
b. Rotate the butter y shutter to this point, and
retighten.
Start-up Procedure
This Garland 3-platen grill comes with a factory start-up
at no additional charge. A start-up is required to take
place BEFORE the unit is put into operation. It is the
end-user responsibility to schedule the start-up with their
local Factory Authorized Service Agent, or notify Garland
Commercial Ranges at 1-800-446-8367 should you need
assistance scheduling.
A factory start-up is a comprehensive grill check in which
a factory certi ed technician will document all nal
settings programmed in the controller once various other
performance checks are complete. The estimated time
to complete a start-up is approximately 2.5 – 3.5 hours.
Please keep in mind this estimated time when scheduling
the start-up. After hours or overtime is not covered
under warranty and will be billed at a charge which is the
di erence between the Garland Reimbursement rate and
the Factory Authorized Service Centers overtime charges.
A factory start-up is necessary to start the warranty period.
The Authorized Service Center is required to complete
the paperwork during the start-up process, and send it
to Garland Commercial Industries for reimbursement. At
the time of receipt, Garland will start the warranty period
which will conclude at the end of 2 years.
Page 20
center/Midpoint
Step #4
Step #6a
Step #5
Butterfly
Part#: 4530668 Rev 04(31 Oct 2012)
GARLAND CLAMSHELL GRILLS WITH PRODUCT RECOGNITION INSTALLATION/OPERATION & SERVICE MANUAL- 3P-1
enter
shouldh
notnot
bebe
fillfi
if
MM
6 – 14” W.C. /
6 – 14” W.C. /
3.53.
oodd
Adjust casters to attainle
Adjust casters to attain l
Controller displaysController displays
and upper platen auto caland upper platen aut
thrthr
ee (3) times and then locee (3) times and then loc
INSTALLATION & START UP (continued)
GARLAND CLAMSHELL GRILL START – UP FORM
ELECTRIC OR COMBINATION GAS / ELECTRIC
McDonald’s ___________ Certification ID # __________ Store # _____________ Model
Located on Certification Sticker (TICK ONE)
Address ____________________________ City ___________________________
State / Province _____________ Zip Code _________ Serial# _________________________________ Start Up Date ____________
United States Canada International (List Country) ___________________ Telephone # _______________________
Actual Gas Type ____________
Matches Rating Plate? YES NO
1. To avoid personal injury or property damage, Check for Gas Leaks through the entire gas line.
2. Ensure equipment restraint devices are installed correctly according to local codes (Gas & Electr ic). Note: part supplied by others.
3. Verify, power cord has a strain relief attached from power supply co rd to grill unit.
4. Ensure grill is installed in the proper type of Gas Exhaust Hoodwith the proper air draw.
5. Ensure flue restrictors are fully opened or removed. Flue Box Supplied by KES
Flue Restrictors located inside exhaust hood
6. Ensure bottom plate is leveled side to side / front to back / dia gonally, in location, under hood. Adjust casters to attain level.
7. REMOVE GRILL FROM UNDER THE HOOD. Turn Power Switch ON, controller displays are active,Controller displays “OFF”.
All platen raises automatically?
8. Lower and raise Upper Platen and ensure movement is smooth an d continuous. Grease shafts accordinglywith a FOOD GRADE
LUBRICANT.
9. If upper platen elevation requires lowered to allow for clearance of hood, lowerupper limit switch. Refer to Operations &
Installation manual for platen heights.
10. Press the POWER ON button. Controller displays “PREHEAT - AM”, platen lowers. Heat indicator lights are AMBER?
11. Press and hold the AM / PM key and set to PM. This will allow the unitto heat to: Platen-425˚F(217˚C), Grill-350˚F(177˚C) for a
grill with full default settings.
12. Ensure grill enters SOAK mode (15:00 timer), counts down and upper platen auto calibrates while at temperature.
13. Close valve handle and verify the unit tries to ignite three (3) times and then locks out because of Ignition Failure?
14. GAS PRESSURE CHECKS (if applicable):(Note1: CentershouldnotbefillifMWG2W/MWG2W1)(Note2: Center&RightshouldnotbefillifMWG1W/MWG1W1)
Rated Incoming Pressure
Rated Burner Pressure Natural Gas
Propane Gas
15. Check micro amp reading on flame sense to ensure operating micro amps ARE NO LESS THAN 0.8 uA on all burners, unless the
grill is equipped with a CE certified ignition module, in which case the minimum is 2.0 uA.
16. Upon Completion of auto calibration, platen raised automatically, and display reads “READY”
If upon completion of auto calibration process, upper platen does not raise, indicate messag e on controller.
Check platen level and adjust reed switches. Cycle power and retry.
17. Select menu item “10:1 – CLAM”. Verify set temperature is reached and LED lights turn GREEN.
18. Initiate cook cycle by pushing the GREEN BUTTON. Platen lowers, and timing cycle begins.
19. Ensure the stores pyrometer is accurate and calibrated using the ice bath method.
22. Ensure grill performs successful Auto Calibration upon completion of reed switch calibration.
23. Lock down all caps. Ensure that the lock nuts do not turn any of the adjuster nuts when tightening.
24. Assist or obtain assistance with store personnel for Beef/Chicken Integrity Testing, testing product 10:1, 4:1, Angus, Grill
Chicken until desired internal product temperatures are met and record cook time (Product cook times chart below).
Service Agency: _________________________________________________
Sub Agent: (If Applicable) _________________________________________
Have you trained store personnel on the
operation of the grill?
Are you a factory certified technician?
Date of Certification
Gas Type Electric / 3-phase Record Amps Per Line Each Cont actor
NOTE1: CENTER(C) PLATEN should not be checked if MWE2W / MWG2W / MWE2S
NOTE2: CENTER(C) & RIGHT(R) PLATEN should not be checked if MWE1W / MWG1W / MWE1S
Natural Gas: 6 – 14” W.C. /
LEFT
10:1 Tested Auto Mode OK
4:1
ANGUS
GRILL CHICKEN
Submitted by: Accepted by:
(MM/DD/YY)
Visit our
White Copy – Factory Yellow Copy – Service Agency Pink Copy – Customer
https://clamshell.garland-group.com for Literature & Documentation
OK
Micro-amps Reading =
OK -
Check Platen Level
Check Reed Switch
L
L
OK
L
L
L
L
L
Center
(If Applicable)
OK
OK
OK
OK | C OK | R OK
OK | C OK | R OK
OK | C OK | R OK
OK | C OK | R OK
OK | C OK | R OK
OK | C OK | R OK
OK | C OK | R OK
L / C / R
- L / C / R
- L / C / R
OK | C OK | R OK
OK | C OK | R OK
OK | C OK | R OK
OK | C OK | R OK
OK | C OK | R OK
OK | C OK | R OK
OK | C OK | R OK
Right
(If Applicable)
Part#: 4530668 Rev 04(31 Oct 2012)
Page 21
INSTALLATION/OPERATION & SERVICE MANUAL- 3P-1 GARLAND CLAMSHELL GRILLS WITH PRODUCT RECOGNITION
TEMPERATURE PROBE CALIBRATION
Monthly Calibration/Verification of Grill Temperature Zones
HOT SURFACE
Grill Temperatures
Will Cause Severe
Burns
Overview
Reason: To Maintain Accurate Grill Temperature Zones.
Models: MWG3W-1, MWE3W-1, MWE3S-1.
Tools: Digital Pyrometer with Surface Probe.
Procedures:
1. Temperature Veri cation Procedure.
2. Temperature Calibration Procedure.
WARNING:
PERSONAL INJURY FROM BURNS MAY RESULT WHEN COMING IN CONTACT WITH HOT COOKING
SURFACES.
NOTE:
1. CALIBRATION AND VERIFICATION OF GRILL IS DONE WITH RELEASE MATERIAL SHEETS “OFF”.
2. MUST CLEAN GRILL PLATE AND PLATEN SURFACES.
1. Temperature Verification Procedure
PLEASE FOLLOW THESE INSTRUCTIONS EXACTLY AS THEY APPEAR BELOW:
1. The upper platens and lower grill plate
should be at operating temperatures to perform this calibration procedure. Press the
or
button to select a “CLAM” operation
that requires a temp of 350
0F
(1770C) on
the griddle plate and allow the grill to reach
the set temperature and stabilize, (approximately 30 minutes).
2. Press and hold the temperature button for
approximately 3 seconds, or until the controller will display all temperature values
(T,F,M,B).
3. Place pyrometer over the marks on grill
plate indicating thermocouple location (see
sketches on next pages). Allow at least 5
to 10 seconds for the pyrometer to respond
4. Check calibration for each heat zone when
the following conditions occur:
A. The temperature indicator light for the
specifi c thermocouple is GREEN.
B. Temperature read out for a specifi c ther-
mocouple on the control is decreasing.
C. Optimum range for VERIFICATION
is between 355F (180C) and 350F
(177C). This procedure can require up
to 10 minutes, depending on the point in
time the operator gets in the heat cycle
IMPORTANT NOTE:
For 3 Platen Gas Grill, value B on the controller display represents the thermocouple on the
middle plate.
and stabilize.
Page 22
Part#: 4530668 Rev 04(31 Oct 2012)
GARLAND CLAMSHELL GRILLS WITH PRODUCT RECOGNITION INSTALLATION/OPERATION & SERVICE MANUAL- 3P-1
TEMPERATURE PROBE CALIBRATION
Monthly Calibration/Verification of Grill Temperature Zones
5. Temperature delta between pyrometer and
controller must be +/-5F (+/-3C). If the
temperature delta between pyrometer and
controller is more than +/-5F (+/-3C) go to
TEMPERATURE CALIBRATION PROCEDURE
to correct required zone.
2. Temperature Calibration Procedure
PLEASE FOLLOW THESE INSTRUCTIONS EXACTLY AS THEY APPEAR BELOW:
1. The upper platens and lower grill plate
should be at operating temperatures to
perform this calibration procedure. Press the
or button to select a “CLAM” opera-
tion that requires a temp of 350
0
(1770C) on
the griddle plate and allow the grill to reach
the set temperature and stabilize, (approximately 30 minutes).
2. PRESS and HOLD the
button for approximately 3 seconds, or until the controller will
display: “PROBE CAL”
3. PRESS the
button to display the fi rst
temperature zone to be calibrated. The fi rst
zone to be calibrated is “FRONT TEMP CAL”.
The zones are displayed in order of FRONT
TEMP CAL, MIDDLE TEMP CAL, BACK TEMP
CAL, TOP TEMP CAL.
4. Select a heat zone display using the
or
buttons.
5. Place pyrometer over the marks on grill
plate indicating thermocouple location (see
sketches on next pages). Allow at least 5
to 10 seconds for the pyrometer to respond
and stabilize. Note the temperature on the
pyrometer.
IMPORTANT NOTE:
Optimum range for CALIBRATION is between 355F (180C) and 350F (177C). This
procedure can require up to 10 minutes, depending on the point in time the operator gets
in the PROBE CAL.
6. Adjust the temperature on the grill control
accordingly to match the temperature on
the pyrometer. The
button will increase
the displayed temperature in one, (1) degree increments. The
crease the displayed temperature in one,
(1), degree Increments.
NOTE: During step 6, the control should be
sounding a high-pitched tone. The temperature can only be adjusted if this tone is sounding and display ashing. If the control is silent
and display not ashing, the temperature will
not change.
7. As soon as you have a temperature match
PRESS the
button to lock the calibrated
temperature into the controller.
Note: If calibration window is missed, press
to go back to the previous step.
= Exits funtion without any modi cation, as
long as
button has not been pressed.
8. Press the or button to select the next
heat zone.
9. Move the pyrometer’s surface probe to the
newly selected heat zone and repeat steps
5, 6, and 7.
IMPORTANT NOTE:
For 3 Platen Gas Grill, value B on the controller display represents the thermocouple on the
middle plate.
10. Repeat the procedure for each of the heat
zones.
11. Exit the program mode by pressing the
button. The controller will return to its previous state in the Normal Operating Mode
for temperature verifi cation (page 1).
button will de-
Part#: 4530668 Rev 04(31 Oct 2012)
Page 23
INSTALLATION/OPERATION & SERVICE MANUAL- 3P-1 GARLAND CLAMSHELL GRILLS WITH PRODUCT RECOGNITION
TEMPERATURE PROBE CALIBRATION
General Defi nition of Thermocouples Usage
Quantity of
Grill Models
MWE3W-1 /
MWE3S-1
Grill Models
MWG3W-11BMiddle1T = Top Center
Thermocouples
on Grill
3
Quantity of
Thermocouples
on Grill
Controller
Display
BBack
FFront
Controller
Display
Thermocouple
Location
on Grill Plate
Thermocouple
Location
on Grill Plate
Quantity of
Thermocouples
on Platen
1T = Top CenterMMiddle
Quantity of
Thermocouples
on Platen
Thermocouple
Location
on Platen
Thermocouple
Location
on Platen
Page 24
Note:Temperature reading could be in Fahrenheit or Celsius.
Part#: 4530668 Rev 04(31 Oct 2012)
GARLAND CLAMSHELL GRILLS WITH PRODUCT RECOGNITION INSTALLATION/OPERATION & SERVICE MANUAL- 3P-1
THERMOCOUPLE LOCATION
3 Platen Thermocouple Location of Grill Zones
36.00
[914mm]
[610mm]
24.00 FULL SIZE VERSION
9.360
[238mm]
5.750
[146mm]
OF PLATEN)
(FROM FRONT
11.500
[292mm]
T
THERMOCOUPLE LOCATION
11.19
18.00
[457mm]
[284mm]
B
6.11
[155mm]
3 PLATEN FULL SIZE
GAS MODEL ONLY
(MWG3W-1)
FRONT
OF GRILL
11.19
[284mm]
4.25
BACK OF
GRILL
6.11
[155mm]
36.000
18.000
[457mm]
[108mm]
B
[914mm]
TOP PLATEN VIEW ALL 3PLATEN MODELS
3 PLATEN SLIM & FULL SIZE
ELECTRIC MODEL ONLY
(MWE3W/S-1)
Part#: 4530668 Rev 04(31 Oct 2012)
18.25
[150mm]
M
[550mm]
21.65 - SLIM VERSION
[610mm]
24.00 FULL SIZE VERSION
F
6.11
[155mm]
FRONT
OF GRILL
6.11
[155mm]
Page 25
INSTALLATION/OPERATION & SERVICE MANUAL- 3P-1 GARLAND CLAMSHELL GRILLS WITH PRODUCT RECOGNITION
INSTALLATION OF WRAP AROUND RELEASE MATERIAL
MOUNTING BRACKETS
CAUTION:
UPPER PLATEN IS EXTREMELY HOT.
WARNING:
ISOLATE POWER SOURCE TO PREVENT ELECTRICAL SHOCK.
1. Ensure Electrical Power is unplugged before
proceeding to the next step.
2. Lossen two (2) screws from each side of the platen lid.
3. Position side bracket assemblies over screws and
insert into place.
4. Retighten four (4) screws on the platen lid.
TEFLON
SIDE
MOUNTING
BKT
5. Part number and description shown below.
Part # 4526334
Wraparound side
mount braket
INSTALLATION OF SPLASH SHIELD
PLATEN ARM
ARM CARRIAGE BLOCK
ARM CARRIAGE BLOCK PIN
SURFACE OF
GRILL PLATE
Page 26
NOTE: SOME COMPONENTS OMITTED FOR CLARITY
SPLASH SHIELD TAB
SPLASH SHIELD
Part # 4527294
Teon Clips
SPLASH SHIELD TABS
UP AND OVER
ARM CARRIAGE PINS
IN THIS DIRECTION
NOTE: SOME COMPONENTS OMITTED FOR CLARITY
Part#: 4530668 Rev 04(31 Oct 2012)
GARLAND CLAMSHELL GRILLS WITH PRODUCT RECOGNITION INSTALLATION/OPERATION & SERVICE MANUAL- 3P-1
Note:
Make sure
ts smoothly over upper platen.
4.
Place one (1) locking clip over release material sheet in
front and press into place over relase material bar.
5.
Gently pull the release material sheet ap over the
left side of the platen and secure in place with two (2)
locking clips.
Note:
Failure to install the correct number of clips on the upper
platen will cause the
to be loose, and
wear quickly. Ensure the correct placement of all clips to
prevent premature wear and/or poor product quality.
6.
Check alignment and tightness of release material
against upper platen.
INSTALLATION OF RELEASE MATERIAL
1. Slide release material rod through hemmed end of the
Release Material® sheet.
2. Hook Release Material® rod on brackets located at the
rear of the upper platen.
HEMMED
LOOP
MATERIAL
ROD
RELEASE
MATERIAL
“Teflon Sheet” available from your DC
Saint Gobain: DC WRIN # 02180-003
Taconic: DC WRIN # 02180-000
3. Holding the bottom of the relase material sheet in
place, gently pull the sheet toward the front of the
platen.
Note:
Make sure
4.
Release Material® ts smoothly over upper platen.
Place one (1) locking clip over release material sheet in
front and press into place over relase material bar.
5.
Gently pull the release material sheet ap over the
left side of the platen and secure in place with two (2)
locking clips.
RELEASE
MATERIAL
FLAPS
Note:
Failure to install the correct number of clips on the upper
platen will cause the
wear quickly. Ensure the correct placement of all clips to
prevent premature wear and/or poor product quality.
6.
Check alignment and tightness of release material
against upper platen.
Release Material® to be loose, and
RELEASE
MATERIAL
FLAPS
RELEASE
MATERIAL
CLIPS
UPPER
PLATEN
(SIDE VIEW)
RELEASE
MATERIAL
MATERIAL ROD
HOLDER
Part#: 4530668 Rev 04(31 Oct 2012)
MATERIAL
ROD
Page 27
INSTALLATION/OPERATION & SERVICE MANUAL- 3P-1 GARLAND CLAMSHELL GRILLS WITH PRODUCT RECOGNITION
INSTALLATION OF VAPOR SHIELD
TEFLON
FRONT
BAR
VAPOR SHIELD
UP & OVER
TEFLON
FRONT BAR
GRILL ACCESSORIES
Splash Shield
Item 4523492
Vapor Shield
Item CK4530053
Platen Te on Wraparound kit (3 platens)
DescriptionPart #
1
Te on Sheet (Wraparound)
2Clips
4527643
4527294
Page 28
3Te on Rear Bar
4Side Mount Bracket
Part#: 4530668 Rev 04(31 Oct 2012)
4521355
4526334
GARLAND CLAMSHELL GRILLS WITH PRODUCT RECOGNITIONINSTALLATION/OPERATION & SERVICE MANUAL- 3P-1
AVAILABLE ACCESSORIES
BELOW POWER CORDS ARE RECOMMENDED ONLY.
CORDS APPLY TO APPLICATIONS AND ARE NOT STANDARD.
3Phase 4Wire 50 AMP Power Cord (Electric Grill ONLY)
(No Garland P/N) - *** Not supplied by Garland
3Phase 4Wire 30 AMP Power Cord (Electric Grill ONLY)
(No Garland P/N) - *** Not supplied by Garland
Interlock Cord - 5Wire
(No Garland P/N) - *** Not supplied by Garland
Note:
Power cord not included with the purchase of your new grill from manufacturer.
Part#: 4530668 Rev 04(31 Oct 2012)
Page 29
INSTALLATION/OPERATION & SERVICE MANUAL- 3P-1 GARLAND CLAMSHELL GRILLS WITH PRODUCT RECOGNITION
AVAILABLE ACCESSORIES
Release Material Sheet Rod
Platen Te on Sheet (Not Wraparound)
Item 4521792
Item 4526436)
Quick-Disconnect Gas Hose
Item 1591506
Release Material Sheet Retaining Clip
Item 4527294)
Lower Te on Release Sheet
Item 4531542
Page 30
Part#: 4530668 Rev 04(31 Oct 2012)
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