IMPROPER INSTALLATION, ADJUSTMENT, ALTERATION, SERVICE OR MAINTENANCE CAN CAUSE
PROPERTY DAMAGE, INJURY OR DEATH. READ THE INSTALLATION, OPERATING AND MAINTENANCE
INSTRUCTIONS THOROUGHLY BEFORE INSTALLING OR SERVICING THIS EQUIPMENT.
PLEASE READ ALL SECTIONS OF THIS MANUAL AND RETAIN FOR FUTURE REFERENCE.
THIS EQUIPMENT MUST BE INSTALLED AND COMMISSIONED BY A PROFESSIONAL,
FACTORY-TRAINED TECHNICIAN.
THIS EQUIPMENT MUST BE OPERATED UNDER AN APPROVED HOOD SYSTEM ONLY.
NOTE: This manual pertains to all grill models listed above. The reader/operator must interpret its contents
to applicable needs. If you have questions about any instructional materials pertaining to Garland grills,
please contact our Customer Service Department at one of the phone numbers below.
MANUFACTURED EXCLUSIVELY FOR McDonald's BY
GARLAND COMMERCIAL INDUSTRIES, LLC
185 EAST SOUTH STREET FREELAND, PENNSYLVANIA 18224
INSTALLATION/OPERATION MANUAL GARLAND ELECTRIC CLAMSHELL GRILL WITH PRODUCT RECOGNITION MODEL MWE3W
INTRODUCTION
The Garland clamshell grill, manufactured exclusively for McDonald’s, provides a method for efficient two-sided cooking,
while accommodating a variety of products. The unit will also serve as a flat grill, and meets all of McDonald’s standards
for safety, efficiency, and cleanliness.
WARRANTY
This warranty covers defects in material and workmanship under normal use providing that:
a) the equipment has not been accidentally or intentionally damaged, altered or misused.
b) the equipment is properly installed, adjusted, operated and maintained in accordance with national and local
codes and in accordance with the installation instructions provided with this product.
c) the warranty serial number affixed to the appliance by us has not been defaced, obliterated or removed.
d) an acceptable report for any claim under this warranty is supplied to us.
The equipment warranty coverage remains in force for two (2) years, (parts and labor), from the date the equipment is put
into operation.
The Garland Group agrees to repair or replace, at it’s option, any part that proves to be defective in material or
workmanship at no charge for the part or normal labor.
We assume no responsibility for installation, adjustments, diagnosis, or normal maintenance such as: lubrication of springs
or valves. We exclude failures caused by erratic voltage or gas supplies.
We assume no responsibility for travel costs beyond 100 miles round trip, travel other than overland, and overtime
costs of repair.
We exclude broken glass, paint and porcelain finish, surface rust, gasket material, ceramic material, light bulbs and
fuses from normal coverage.
We exclude damage or dysfunction caused by fire, flood, and like “Acts of God” that are beyond the control of The
Garland Group.
The Garland Group’s liability on a claim of warranty shall not exceed the price of the material and/or service, which caused
the claim.
This warranty is limited and is in lieu of all other warranties, expressed or implied. The Garland Group, our employees,
or our agents shall not be held liable for any claims of personal injury or consequential damage or loss.
This warranty gives you specific legal rights, and you may have other rights which vary from state to state.
PART #4521777 (03/19/08)Page 4
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GARLAND ELECTRIC CLAMSHELL GRILL WITH PRODUCT RECOGNITION MODEL MWE3W INSTALLATION/OPERATION MANUAL
SAFETY
THIS GRILL MUST be operated by persons who have been given adequate training.
CAUTION: THIS EQUIPMENT MUST ONLY BE OPERATED UNDER AN APPROVED HOOD SYSTEM.
DO NOT OPERATE THE GRILL UNLESS IT HAS BEEN COMMISSIONED (START-UP) BY A FACTORY AUTHORIZED SERVICE CENTER.
DO NOT operate the grill without reading this operation manual.
DO NOT operate the clamshell grill unless it has been properly installed and grounded. DO NOT operate the clamshell grill
unless all service and access panels are in place and fastened properly.
Means of disconnection, must be incorporated in the fixed wiring in accordance with local wiring rules (such as a switch,
fuse, or circuit breaker).
External equipotential bonding conductor provided on rear of appliance. Use as applicable, in accordance with local wiring rules.
The Garland clamshell grill is a semi-automatic cooking appliance. The upper platen is lowered automatically, following the
manual; single-handed initiation of the cooking cycle, and the upper platen is raised automatically upon completion of the
cooking cycle.
When two sided cooking, the area between the upper platen and the griddle plate should be regarded as a “danger zone”.
During two sided cooking the operator must not be within this danger zone. When used as a flat grill, then this area is no
longer a danger zone, the platens do not move.
For whatever reason, be it cleaning, maintenance, normal operation, any exposed person must use extreme caution if within
this danger zone.
In two side cooking the upper platen remains in the lowered position by nature of it’s own weight. It is not locked down. It
can be raised by lifting of the handle on the front of the platen, which pivots the platen about its rear mounting point.
The clamshell grill must only be used for single and two sided cooking of foodstuffs in a McDonald’s store and must not be
used for any other purpose.
WARNING: To avoid serious personal injury: DO NOT attempt to repair or replace any part of the clamshell grill unless all
main power supplies to the grill have been disconnected.
USE EXTREME CAUTION in setting up, operating and cleaning the clamshell grill to avoid coming in contact with hot grill
surfaces or hot grease. Suitable protective clothing should be worn to prevent the risk of burns.
WARNING: This appliance must not be cleaned with a water jet. DO NOT apply ice to a HOT grill surface.
NOTE: All warning labels and markings on the grill, which call attention to further dangers and necessary precautions.
HAZARD COMMUNICATION STANDARD, (HCS) - The procedures in this manual include the use of chemical products. These
chemical products will be printed in bold face, followed by the abbreviation (HCS) in the text portion of the procedure. See
the Hazard Communication Standard, (HCS) manual for the appropriate Material Safety Data Sheet(s), (MSDS).
WARNING: After turning the master power switch to the START position, the grill will go through an initialization process.
If the upper platens are in the lowered position they will return to their raised upper position. This movement takes approximately 8 seconds.
MAINTENANCE - the platen support arms carriage block bearing bushes, the platen adjuster nuts, the platen support (shoulder)
bolt and the cam follower should be checked annually for wear. Should there be any noticeable play in the bearing bushes
and any visible wear on the platen adjuster nuts, platen support bolts or cam follower, then they must be replaced.
MAINTENANCE - the audible alarm that sounds at the end of a cook cycle is to advise the operator that the platen is about
to move. The function of this device may be tested by pushing the left hand CANCEL button. If no sound is heard, ensure
that the alarm volume is not set to low in SYSTEM SETUP. If there is still no sound then a service engineer should be called
out to rectify the fault.
SERVICE AND CLEANING - The grill may be secured in the grill bay by the installer using two anchors that lock onto the front
casters. If the grill is to be moved out of the bay for cleaning or service, remove the anchor from each caster by turning the
knob counterclockwise to loosen the retainer. When the retainer is free of the caster, lay the assembly aside on the floor.
CLEANING - NEVER clean the grill, interior or exterior, using a high-pressure sprayer, water jet, or any other liquid sprayer.
NOTE: If anchors are present, the anchor assembly remains fastened to the back wall of the grill bay. After service or clean-
ing is complete, return the grill to its position in the bay and reattach the anchors by placing the retainer on the caster post
and turning the knob clockwise to tighten.
NOTE: For safety reasons, the grill must be secured in the grill bay in this manner before operation can resume.
PART #4521777 (03/19/08)
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INSTALLATION/OPERATION MANUAL GARLAND ELECTRIC CLAMSHELL GRILL WITH PRODUCT RECOGNITION MODEL MWE3W
SHIPPING DAMAGE CLAIM PROCEDURE
Please note that the Garland equipment was carefully inspected and packed by skilled personnel before leaving the
factory. The transportation company assumes full responsibility for safe delivery upon acceptance of the equipment. What
to do if the equipment arrives damaged:
1. File a claim immediately regardless of the extent of damage.
2. Be sure to note, “visible loss or damage,” on the freight bill or express receipt and have the person making the delivery
sign it.
3. Concealed loss or damage: if damage is unnoticed until the equipment is unpacked, notify the freight company
immediately, (within 15 days), and file a concealed damage claim.
CLEANING & MAINTENANCE
The following information is also available on the
McDonalds MRC Card 11A.
Tools: McD Hi-Temp Grill Cleaner (HCS), McD All Purpose
Super Concentrate (HCS), McD’s NOSCRATCH™ Pad and
Pad Holder, a suitable container, High-Temperature Pot
Brush and Grill Cloth, Stainless Steel Pan Filled With
Lukewarm Water, Protective Gloves, (to protect hands from
heat), Grill Squeegee and Grill Scraper.
Warning: The upper platen surface and edges are very
hot! To prevent burn injuries, use extreme caution when
wiping down release sheets and platen edges.
Important: Frequently throughout the day, (at least 4
times per hour), thoroughly wipe down the release sheets
and platen edges with a damp grill cloth.
1. Select Manual mode using the button.
PRESS the OR arrow buttons until “CLEAN MODE”
is displayed, (the control will maintain the proper
cleaning temperature).
Repeat with the other control. “READY TO CLEAN” will
be displayed and an audible alarm will sound when the
grill is at the proper cleaning temperature.
Press the GREEN pushbutton to display “OFF.” The
“OFF” position on the controller allows the operator
to raise and lower the platen, (for clamshell grills), to
alternate positions for cleaning of the platen edges.
2. Empty and replace the grease troughs. Grease troughs
should be emptied and replaced consistent with store
security policy.
3. Put on the protective gloves and wipe down the
exposed surface of the release sheet with a damp
grill cloth.
4. Remove the release sheet locking clips and bars. Clean
the release sheets following the instructions provided
by your local cleaning chemical supplier.
5. Scrape only the lower grill surface with the grill scraper,
and squeegee any residue into the grease troughs with
the grill squeegee.
Caution: Do not scrape or otherwise scratch the upper
platens. The use of metal scrapers, abrasive pads, or wire
brushes will permanently damage the surface of the upper
platens.
6. Open one packet of McD Hi-Temp Grill Cleaner, (HCS),
and empty the contents into a suitable container. (One
packet cleans a 3ft. grill).
7. Firmly attach the McD NO-SCRATCH™ Pad to the pad
holder.
8. Dip the NO-SCRATCH™ Pad into the grill cleaner.
9. Spread a light coating of grill cleaner over the entire
platen surface, BACK, FRONT AND SIDE EDGES of all
upper platens. DO NOT SCRUB WHILE APPLYING THE
PRODUCT.
10. After applying the grill cleaner, lightly scrub the platen
surfaces, BACK, FRONT AND SIDE EDGES with the NOSCRATCH™ Pad until all the soil has been liquefied by
the grill cleaner. For stubborn soils, apply additional
grill cleaner and lightly scrub. DO NOT RINSE THE
PLATENS AT THIS TIME.
11. Starting at the back of the lower grill, spread a light
coating of grill cleaner over the entire surface. DO NOT
SCRUB WHILE APPLYING THE PRODUCT.
12. After applying the grill cleaner, lightly scrub the grill
surface with the NO-SCRATCH™ Pad until all the soil has
been liquefied.
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GARLAND ELECTRIC CLAMSHELL GRILL WITH PRODUCT RECOGNITION MODEL MWE3W INSTALLATION/OPERATION MANUAL
CLEANING & MAINTENANCE continued
13. Rinse the upper platens with a dripping wet grill cloth.
RINSE PLATEN EDGE THOROUGHLY, THEN WIPE DOWN
BACK EDGE OF PLATEN.
14. Carefully pour small quantities of lukewarm water
onto the grill while brushing the surface, backsplash,
and bullnose with a LONGLIFE™ pot brush or
equivalent high-temperature brush. Continue until the
water no longer boils away and the grill remains wet.
Squeegee dry.
Caution: Ice, cold water, or large quantities of water must
never be applied to the grill plate or upper platen. Severe
damage to the grill will occur!
15. Clean the release sheets as follows:
16. Place the sheets on the lower grill. Scrub both sides of
the sheets with the same McD NO-SCRATCH™ Pad used
on the grill.
Note: It is generally not necessary to apply additional
product to the NO-SCRATCH™ Pad. If the pad is not wet
enough rewet with a small amount of water, if no cleaner
is left.
a. Rinse both sides of the sheets with a wet grill cloth.
b. Rinse the lower grill by flooding the surface twice
with lukewarm water. Squeegee after each rinse.
17. Wipe the lower grill surface, backsplash, bullnose, and
hood with a clean, damp grill cloth.
AFTER CLEANING: Apply a thin coat of fresh shortening
to the lower grill surface only. Wipe down the surrounding
areas. Empty, wash, rinse, and replace the grease troughs.
Note: Repeat this procedure to clean additional grills.
Reverse NO-SCRATCH™ Pad, and use clean side.
CLEANING AFTER EACH RUN OF PRODUCT:
Using grill scraper, scrape grease on lower grill plate from
front to back only. Do not scrape across the rear of the
lower grill plate with grill scraper. Use wiper squeegee
to clean release material sheet on upper platen in a
downward motion.
Hold handle at a slight upward angle with wiper end
facing downward. Do not press hard against the release
material sheet to prevent scratching or tearing.
Push the grease at the rear of the lower grill plate into the
grease cans using the wiper squeegee only. Do not use the
grill scraper for this step.
Warning: Grill Temperatures will cause severe skin burns.
Use the grill cloth to clean back splash and bullnose areas
as needed during operation.
Note: To increase life of release material sheet, wipe down
with folded grill cloth four (4) times every hour.
PART #4521777 (03/19/08)
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INSTALLATION/OPERATION MANUAL GARLAND ELECTRIC CLAMSHELL GRILL WITH PRODUCT RECOGNITION MODEL MWE3W
INTERLOCKHVAC Hood / Fire Suppression Interlock Circuit: 7 Amps / 120V / Single PhaseL21-20R
NOMINAL AMPS PER LINE
NEMA
RECEPTACLE
REQUIRED
PART #4521777 (03/19/08)Page 8
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GARLAND ELECTRIC CLAMSHELL GRILL WITH PRODUCT RECOGNITION MODEL MWE3W INSTALLATION/OPERATION MANUAL
INSTALLATION
Installation Store Responsibilities:
• Ensure grill has been installed by a competent trained
installation person.
• Ensure store readiness of utilities, product & personnel.
• Contacting your local Garland Factory Authorized
Service Center for a start up date.
• Participate in the start up to ensure a successful start
up and familiarity with the grill.
• Conduct training with your crew personnel to ensure
maximum utilization of the grill.
Once the installation is complete as per the procedures
below, a factory authorized service company MUST start
up the grill according to Garland Commercial Industries
start up standards.
A Start-Up DOES NOT include:
1. Uncrating the unit
2. Placing the unit in its position under the hood.
3. Leveling the grill on the floor under the hood.
4. Attaching the supply cord(s) unless supplied by the
factory.
5. Making adjustments to the ventilation system.
6. Sheet metal work required due to improper hood
application.
7. Adjusting the grill to achieve beef integrity that
deviates from the McDonalds standard.
A start-up DOES include:
1. Verification of supply voltage and, if applicable gas
supply.
2. Leak test and gas pressure check on gas grills.
3. Electrical safety check.
5. Verify operation of platens, if applicable, and timer
functions.
6. Ensure time out alarm is functional and platens raise (if
applicable)
7. Set proper gas and verify with beef integrity check that
two consecutive runs yield the approved beef integrity
results as per McDonalds standards.
8. Conduct brief training to store manager on the
operation of the grill.
Items included with the purchase of your
new grill from Manufacturer:
1. Grill
2. Gas Hose (For gas grills only)
3. One (1) box containing:
a. Three (3) Teflon sheets
b. Three (3) Teflon front clips
c. Three (3) Rear rods.
4. One (1) box containing four (4) casters.
Items NOT INCLUDED from the manufacturer
and should be purchased from the KES:
1. Electrical Cords
2. Flue Box
3. Grease traps & rails
THE FOLLOWING INSTALLATION
PROCEDURE CAN BE PERFORMED BY A:
• FACTORY AUTHORIZED SERVICE CENTER
• AN APPROVED INSTALLATION PERSON APPROVED BY
PURCHASER OF GRILL
• LICENSED INSTALLER CONTRACTED BY KES (KITCHEN
EQUIPMENT SUPPLIER)
4. Verify operation of grill by allowing unit to attain set
temperature.
WARNING: PLEASE READ INSTALLATION INSTRUCTIONS CAREFULLY. FAILURE TO PERFORM
THESE STEPS CAN RESULT IN EQUIPMENT FAILURE, DAMAGE AND / OR VOID OF WARRANTY.
PART #4521777 (03/19/08)
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INSTALLATION/OPERATION MANUAL GARLAND ELECTRIC CLAMSHELL GRILL WITH PRODUCT RECOGNITION MODEL MWE3W
2 x 50AMP NEMA 15-50
MWE3 Standard Electrical Cord Hookup
Ora Red
Blk
Lim 120 120 Com Wht Wht Wht
E Lim
Ora Red Blk
Lim 120 120 Com Wht Wht Wht
E Lim
1 x 20AMP NEMA 21-20
INSTALLATION (continued)
1. Uncrate unit from crating material
IMPORTANT: RATING PLATE FOR THIS EQUIPMENT IS
LOCATED IN TWO PLACES. ONE IS LOCATED INSIDE BACK
PANEL ON LEFT SIDE, SECOND RATING PLATE LOCATED
UNDER FRONT CONTROL PANEL IN CENTER.
CAUTION: Prior to installation, check the electrical supply
to ensure input voltage and phase match the equipment
voltage rating and phase. See data plate located rear left
side of grill. Back panel removal is required.
NOTE: ENSURE THAT PLATENS ARE STRAPPED DOWN TO
PREVENT PLATENS FROM RAISING. SEVERE DAMAGE MAY
OCCUR.
3. Carefully rotate grill back on its casters.
4. Remove back body side and Install power cords per
your country / areas specifications.
2. Tip unit over on its back, and install casters. Lock jam
WARNING: Electrical appliances must be electrically
grounded in accordance with local codes or in the absence
of local codes, with national electric code ANSI/NFPA
- latest version.
5. Install grease bucket rails as shown below:
nuts in place.
PART #4521777 (03/19/08)Page 10
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GARLAND ELECTRIC CLAMSHELL GRILL WITH PRODUCT RECOGNITION MODEL MWE3W INSTALLATION/OPERATION MANUAL
INSTALLATION (continued)
6. With the platens in the raised position, measure the
height from the front edge of the platen to the grill
surface. Determine which type of hood the store has
and check for hood type/platen height compatibility
according to the table below:
HOOD TYPECORRECT PLATEN HEIGHT
Universal18 1⁄2” (470mm)
92 Series17” (432mm)
GSC18 1⁄2” (470mm)
PLATEN
HEIGHT
GRILL
PLATE
If the platen height is incompatible with the hood
type, platen height must be adjusted by an authorized
service agent.
7. Install flue box to back of grill.
8. Roll grill under hood. Grill must be level front to back,
side to side and diagonally. Adjust casters accordingly
to obtain final level.
PART #4521777 (03/19/08)
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INSTALLATION/OPERATION MANUAL GARLAND ELECTRIC CLAMSHELL GRILL WITH PRODUCT RECOGNITION MODEL MWE3W
HEMMED
LOOP
MATERIAL
ROD
RELEASE
MATERIAL
“Teflon Sheet” available from your DC
Saint Gobain: DC WRIN # 01281-015
Taconic: DC WRIN # 01281-018
MATERIAL ROD
HOLDER
MATERIAL
ROD
RELEASE
MATERIAL
UPPER
PLATEN
(SIDE VIEW)
RELEASE
MATERIAL
MATERIAL
ROD
LOCKING
CLIP
UPPER
PLATEN
(SIDE VIEW)
INSTALLATION OF RELEASE MATERIAL
The following are the procedures for installing the teflon sheets on the upper platen on the Garland Clamshell grill. The
components shown below are included with your grill when purchased.
1. Slide release material rod through hemmed end of the
release material sheet.
2. Hook release material rod on brackets located at the
rear of the upper platen.
4. Place locking clips over release material sheet and
press into place over release material bar.
5. Check alignment and tightness of release material
against upper platen.
3. Holding the bottom of the release material sheet in
place, gently pull the sheet toward the front of the
platen.
NOTE: Make sure release material fits smoothly over
upper platen.
NOTE: Installing release material sheets too tight may
cause premature failure of the sheet. Installing only 1 clip
on over the release material bar may cause the release
material sheet to be too loose. Ensure that 2 clips are
installed on the teflon bar at all times.
Release material sheets should be replaced when:
Product sticks to release material
Carbon build-up causes problems in taste or
appearance.
A tear in the release material sheet’s cooking area.
Release material coating is worn off sheet.
NOTE: Rotate the release sheets on daily basis
PART #4521777 (03/19/08)Page 12
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GARLAND ELECTRIC CLAMSHELL GRILL WITH PRODUCT RECOGNITION MODEL MWE3W INSTALLATION/OPERATION MANUAL
NOTE: SOME PARTS REMOVED FOR CLARITY
SURFACE OF
GRILL PLATE
SPLASH SHIELD TAB
ARM CARRIAGE BLOCK PIN
SPLASH SHIELD
ARM CARRIAGE BLOCK
PLATEN ARM
NOTE: SOME PARTS REMOVED FOR CLARITY
SPLASH SHIELD TABS
UP AND OVER
ARM CARRIAGE PINS
IN THIS DIRECTION
INSTALLATION OF SPLASH SHIELD
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INSTALLATION/OPERATION MANUAL GARLAND ELECTRIC CLAMSHELL GRILL WITH PRODUCT RECOGNITION MODEL MWE3W
DESCRIPTION OF GRILL CONTROL
Right Arrow Button – In any mode, scrolls
forward through a list
Left Arrow Button – In any mode, scrolls
backward through a list
Enter Button – In the normal operating
mode, this button is not active. In the
Power Button – PRESSING and HOLDING the
Power button for 2 seconds will either turn
the controller on or off.
AM/PM Button – In normal operating mode,
toggles between the AM menu library and
the PM menu library.
AUTO/MAN Button – In normal operating
mode, toggles between Automatic Product
Recognition and Manual Cooking.
Up Arrow Button – In any mode, increases
the value of the flashing cursor character in
the display
Programming Mode, used to lock in the
values shown on the display.
Program Button – In the normal
operating mode, pressing and holding the
PROGRAM button for 3 seconds enters the
Programming Mode.
Temp Button – In the normal operating
mode, displays the set temperature and the
actual temperature.
Speed Key – In the normal operating mode,
used to change cook time. Also used to enter
Probe Calibration Mode.
Down Arrow Button – In any mode,
decreases the value of the flashing cursor
character in the display
Standby Button – In the normal operating
mode, places the grill in Standby Mode.
POSSIBLE ERROR MESSAGES
GRILL PROBE ERROR – A grill temperature probe circuit error for temperature zone (Front, Middle, or Back) has occurred.
PLATEN PROBE ERROR – An upper platen temperature probe circuit error has occurred.
HEATER ERROR – Occurs when the controller does not detect a temperature rise in six (6) minutes.
HIGH TEMP – Occurs when the controller senses a temperature of 465˚ F (241˚ C).
CHECK REED SWITCH / USE FLAT COOK – One or more of the Reed Switches are out of adjustment. User will only be
able to cook FLAT menu items.
ERROR COMMS - A communications error has occured between the Motor Speed Control and the Main Control.
CHECK PLATEN LEVEL – Occurs if the calibration difference between the front and rear is greater than the minimum
allowance, but less than the maximum allowance. Product Recognition (Auto) is DISABLED.
PLATEN NOT LEVEL* – Occurs if the calibration difference between the front and rear is greater than maximum
allowance. Product Recognition (Auto) and manual cooking is DISABLED. Flat Menu cooking is ONLY allowed.
* Platen Auto-Calibrate
If CHECK PLATEN LEVEL is displayed, perform the
following steps:
1. PRESS AND HOLD the and buttons for 3 seconds.
The control will display AUTO GAP FORCE.
2. PRESS the button. “NO” will flash on the display.
PRESS the button to change it to “YES.”
3. PRESS the button. The platen will immediately lower
and reset its internal measurements. Upon completion,
the platen will rise. If the error message does not return
continue operating normally. If the error message
persists, level the platen, as shown on page 30.
call your local authorized service agent.
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GARLAND ELECTRIC CLAMSHELL GRILL WITH PRODUCT RECOGNITION MODEL MWE3W INSTALLATION/OPERATION MANUAL
OPERATING PROCEDURES
General Overview:
The PRC grill control will allow for 2 functions, both
described in detail in the following sections
The “Normal Operating Mode”, also known as the Cook
Mode is the mode used during normal cooking. In the
normal operating mode, the operator can start a cook
cycle, cancel a cook cycle, view actual temperatures, scroll
to another menu item, and enter the Programming Mode.
The “Programming Mode” is the mode in which the
operator can program the controller’s various settings. To
enter the programming mode, PRESS and HOLD
There are currently 3 methods of cooking that can be
utilized with the MWE3 Garland clamshell:
Standard Cooking – This is the cook method that utilizes a
single gap setting for each menu item. The timer will count
down according to the selected menu item.
Multi Stage Cooking – This method of cooking utilizes 2
different gap settings during the cook cycle. The timer will
count down according to the selected menu item.
Product Recognition – The product recognition method
of cooking uses the magnetic switches mounted on the
upper platen arm assembly to determine the product
being cooked. Using the PR feature, the operator simply
selects the button on the controller. This will allow
the controller to know what product group to select
from. When a cook cycle is initiated, the platen will come
down and recognize the product being cooked. The
cook timer will count down according to the time set for
the recognized item. For more information on product
Recognition, see the next section; “Product Recognition.”
To turn the grill on:
The Main Power Switch – Controls power to the grill
and must be turned ON to start operation. The controller
displays will be active. Upon successful power up checks,
the controllers will displays “OFF”.
AM Operation – Teflon Sheets MUST be ON at this time
and the grill surface should be free and clear of carbon.
Once the PRC displays “OFF” press . The PRC will go to
PREHEAT mode and default to AM preheat temperatures.
To preheat to PM temperatures, press .
AM PREHEATPM PREHEAT
375˚F (190˚C) Upper Platen
275˚F (135˚C) Grill
PART #4521777 (03/19/08)
425˚F (218˚C) Upper Platen
350˚F (177˚C) Grill
Upon reaching the AM or PM set temperature (whichever
is selected), the grill will stabilize in temperature for fifteen
(15) minutes. Once this time has elapsed, the grill will
autocalibrate. Upon completion of autocalibration, the
upper platens will raise to there normal position, and the
PRC will display “READY”.
To Select a Menu item:
Scroll forward through the list of available menu items by
pressing repeatedly. Scroll backward through the list of
available menu items by pressing repeatedly.
Menu Item Library
The menu item library is loaded in the computer based
upon the setting programmed in [CONFIGURE]->[GRILL
REGION]. Each menu item consists of a function called
[DISPLAY ACTIVE]. The settings in this function (AM, PM,
AM/PM, No) determine what menu items are displayed
when the button is pressed.
Menu
Item #
110:1 - CLAMPM
24:1 - CLAMPM
3STRIP BACON - CLAMAM/PM
4SAUSAGE CLAM FZNAM
5MCRIB - CLAMNO
6STEAK - CLAMAM/PM
7GRILLED CHICKEN - FLATPM
8FOLDED EGGS FLATAM
9ROUND EGGS - FLATAM
10CHICKEN FLAT BRD - FLATNO
1110:1 FLATNO
124:1 - FLATNO
13MCRIB - FLATNO
14SAUSAGE FLAT FZNNO
15HOTCAKES - FLATNO
16OPT MENU 1 - CLAMNO
17OPT MENU 2 - CLAMNO
18OPT MENU 3 - CLAMNO
19OPT MENU 4 - CLAMNO
20OPT MENU 5 - CLAMNO
21OPT MENU 6 - CLAMNO
22OPT MENU 7 - CLAMNO
23OPT MENU 1 - FLATNO
24OPT MENU 2 - FLATNO
25OPT MENU 3 - FLATNO
26OPT MENU 4 - FLATNO
Menu Item
Display Active
– Default
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INSTALLATION/OPERATION MANUAL GARLAND ELECTRIC CLAMSHELL GRILL WITH PRODUCT RECOGNITION MODEL MWE3W
OPERATING PROCEDURES (continued)
Indicator Lights
There are four (4) indicator lights on the main control.
The LED lights indicate the temperature status of each
zone. There are two (4) zones per section of the grill, TOP,
(platen), BACK GRILL, MIDDLE GRILL, and FRONT GRILL.
RED – The zone(s) is “TOO HOT” (more than 79˚F/43˚C over
set temperature) OR a heat zone failure has occurred.
AMBER – The zone(s) is calling for heat.
GREEN – The zone(s) is at or above set temperature, but
below 79˚F/43˚C over set temperature.
Standby Mode
To enter the standby mode:
1. Press the button. The upper platen will lower, and
the grill will maintain a set temperature of Upper platen
- 425˚ F (218˚C), Grill Surface - 350˚ F (177˚C).
To Exit the Standby Mode:
1. Press the GREEN PUSHBUTTON. The upper platen
will raise.
To display the current temperatures:
1. Press the button and repeat for each zone to be
displayed:
1st key press – Front Set Point
2nd key press – Front Actual
Cooking Procedures in MANUAL MODE
Breakfast
1. Select AM mode using the button.
2. Select Manual mode using the button.
3. Select a product from the AM product library using the
or arrow buttons.
4. Following McDonalds procedures for the item selected,
load product on the grill.
5. Press the GREEN pushbutton to initiate a cook cycle.
6. Alarm will sound when the cook cycle is complete.
7. Remove product and clean grill to prepare for the next
cook cycle.
Lunch
Note: Switching from Breakfast to Lunch menu items
will take approximately 10 minutes to heat to the
appropriate temperatures.
1. Select PM mode using the button.
2. Select Manual mode using the button.
3. Select a product from the PM product library using the
or arrow buttons.
4. Following the below lay pattern, load product on the
grill.
3rd key press – Mid Set Point
4th key press – Mid Actual
5th key press – Back Set Point
6th key press – Back Actual
7th key press – Platen Set Point
8th key press – Platen Actual
2. Pressing and holding the button for five (5) seconds
will display all of the current temperatures at once.
T ### F ###
M ### B ###
5. Press the GREEN pushbutton to initiate a cook cycle.
6. Alarm will sound when the cook cycle is complete
7. Remove product and clean grill to prepare for next
cook cycle.
To Change The Cook Time for a Menu Item
1. Select AM or PM mode using the button.
2. Select Manual mode using the button.
3. Select a product using the or arrow buttons.
4. PRESS the button to display the cook time.
5. Use the and buttons to change the cook time.
6. The control will automatically default back to the
normal operating mode after 3 seconds.
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GARLAND ELECTRIC CLAMSHELL GRILL WITH PRODUCT RECOGNITION MODEL MWE3W INSTALLATION/OPERATION MANUAL
OPERATING PROCEDURES (continued)
AUTO MODE (PRODUCT RECOGNITION)
Breakfast
1. Select AM mode using the button.
2. Select Auto mode using the button. The control will
display “AM / AUTOMATIC”
3. Following McDonalds procedures for the item selected,
load product on the grill.
4. Press the GREEN pushbutton to initiate a cook cycle.
The platen will lower, and recognize the product that
has been loaded on the grill.
5. Alarm will sound when the cook cycle is complete.
6. Remove product and clean grill to prepare for the next
cook cycle.
Lunch
Note: Switching from Breakfast to Lunch menu items
will take approximately 10 minutes to heat to the
appropriate temperatures.
1. Select PM mode using the button.
2. Select Auto mode using the button. The control
will display “PM / AUTOMATIC.”
3. Following the lay patterns shown on the Patty
Placement Guide insert, load product on
the grill.
4. Press the GREEN pushbutton to initiate a cook cycle.
The platen will lower, and recognize the product that
has been loaded on the grill.
5. Alarm will sound when the cook cycle is complete
6. Remove product and clean grill to prepare for next
cook cycle.
PRODUCT RECOGNITION
This Garland Clamshell grill is equipped with Product Recognition Controls (PRC). This new technology allows the user to
simply start a cook cycle WITHOUT having to select a specific menu item. The PRC will recognize the product thickness
by utilizing switches inside the upper platen and the magnets mounted on the platen arms. Once the PRC calculates
the thickness of the product that’s been loaded, it will look up product from the product range library (below), and
automatically select that product.
MENU ITEMMIN GAPMAX GAP
Breakfast Library Recommended Ranges
Strip Bacon.010.159
Sausage Clam.210.405
Steak Clam.430.480
MENU ITEMMIN GAPMAX GAP
Lunch Library Recommended Ranges
10:1 Clam.160.345
4:1 Clam.355.560
Strip Bacon.001.130
Angus 3:1.561.880
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INSTALLATION/OPERATION MANUAL GARLAND ELECTRIC CLAMSHELL GRILL WITH PRODUCT RECOGNITION MODEL MWE3W
Menu Item Displayed
RIGHT or LEFT arrow buttons
Scroll Menu Items
Select Menu Item
Product
Library
Scroll
Forward
CLAM MENU ITEMS
ProductProduct
Display Active
Display Active
Grill Set Point
Platen Set Point
Instant On Time
Remove In Time
Multi Stage 1 Time
Multi Stage 2 Time
Multi Stage 3 Time
PR Stage 1 Time
PR Stage 2 Time
PR Stage 3 Time
Alarm
Gap Setting
Gap Mul/PR Start
Gap Multi Stage 1
Gap Multi Stage 2
Gap Multi Stage 3
Gap PR Stage 1
Gap PR Stage 2
Gap PR Stage 3
Must Remove Time
Toast Buns Time
Toast Buns Alarm
Grill Set Point
Platen Set Point
Instant On Time
Remove In Time
Flip Time
Flip Alarm
Sear Time
Sear Alarm
Alarm
Must Remove Time
Toast Buns Time
Toast Buns Alarm
FLAT MENU ITEMS
Scroll
Forward
Scroll
Forward
Scroll
Backward
Scroll
Backward
Scroll
Backward
Press & Hold
(3 seconds)
PROGRAM LOGIC
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GARLAND ELECTRIC CLAMSHELL GRILL WITH PRODUCT RECOGNITION MODEL MWE3W INSTALLATION/OPERATION MANUAL
CONTROL PROGRAMMING
Programming Modes; System Setup
To Change the Temperature Display Units
(Fahrenheit / Celcius)
The temperature display units (F or C) will change
the way a temperature is displayed on the controller
(F – Fahrenheit, C – Celcius)
1. With the controller display ON and either displaying
the current menu item or displaying “OFF”, PRESS and
HOLD the button for approximately 3 seconds.
Controller will display previously selected menu item
and its corresponding item number OR “Standby /
Menu Item”.
2. PRESS the AND arrow buttons TOGETHER.
“CONFIGURE” will appear in the display.
3. PRESS the arrow button. “Setup” will appear in the
display
4. PRESS the button. “Temperature Unit” will appear in
the display.
5. PRESS the button. The currently set temperature
unit will flash.
6. PRESS the OR arrow buttons to change the
flashing temperature unit.
7. PRESS the button to save the new setting.
8. PRESS THE 2X to exit the program mode.
6. PRESS the button. The current time unit will flash.
7. PRESS the OR arrow buttons to change the
flashing time unit.
For a complete listing of setup functions and their
options, see page 25.
8. PRESS the button to save the new setting
9. PRESS THE 2X to exit the program mode.
To change the Key Chirp (Yes / No)
Changing the Key Chirp On or Off will either turn on or off
the sound of the controller when a button is pressed.
1. With the controller display ON and either displaying
the current menu item or displaying “OFF”, PRESS and
HOLD the button for approximately 3 seconds.
Controller will display previously selected menu item
and its corresponding item number OR “Standby /
Menu Item”.
2. PRESS the AND arrow buttons TOGETHER.
“CONFIGURE” will appear in the display.
3. PRESS the arrow button. “Setup” will appear in the
display
4. PRESS the button. “Temperature Unit” will appear in
the display.
5. PRESS the repeatedly until “Key Chirp” appears in the
display.
To Change the Time Display Units
Changing the Time Display Units will change the way
timing cycles are displayed on the controller.
1. With the controller display ON and either displaying
the current menu item or displaying “OFF”, PRESS and
HOLD the button for approximately 3 seconds.
Controller will display previously selected menu item
and its corresponding item number OR “Standby /
Menu Item”.
2. PRESS the AND arrow buttons TOGETHER.
“CONFIGURE” will appear in the display.
3. PRESS the arrow button. “Setup” will appear in the
display.
4. PRESS the button. “Temperature Unit” will appear in
the display.
5. PRESS the 1X. “Time Unit” will appear in the display.
PART #4521777 (03/19/08)
6. PRESS the button. The currently set Key Chirp will
flash.
7. PRESS the OR arrow buttons to change the
flashing “YES” or “NO”
8. PRESS the button to save the new setting.
9. PRESS THE 2X to exit the program mode.
To change the Audible
Changing the Audible Sound will change the way the
controller sounds when a timing cycle has completed its
countdown.
1. With the controller display ON and either displaying
the current menu item or displaying “OFF”, PRESS and
HOLD the button for approximately 3 seconds.
Controller will display previously selected menu item
and its corresponding item number OR “Standby /
Menu Item”.
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INSTALLATION/OPERATION MANUAL GARLAND ELECTRIC CLAMSHELL GRILL WITH PRODUCT RECOGNITION MODEL MWE3W
CONTROL PROGRAMMING (continued)
2. PRESS the AND arrow buttons TOGETHER.
“CONFIGURE” will appear in the display.
3. PRESS the arrow button. “Setup” will appear in the
display
4. PRESS the button. “Temperature Unit” will appear in
the display.
5. PRESS the repeatedly until “Audible” appears in the
display.
6. PRESS the button. The currently set Audible will
flash.
7. PRESS the OR arrow buttons to change the
flashing audible options.
For a complete listing of setup functions and their
options, see page 25.
8. PRESS the button to save the current setting.
9. PRESS THE 2X to exit the program mode.
Programming Modes; Menu Items
To change the name of an existing menu item
1. Using the or button, select the menu item that
requires a name change.
To activate / deactivate a menu item in the Normal
Operating mode library, or change its day-part
(Defaults are listed on page 15 under ‘Menu Item Library.’)
1. PRESS and HOLD the button for approximately 3
seconds. Controller will display previously selected
menu item and its corresponding item number.
2. Using the or arrow buttons, select the menu item
that requires activation / deactivation.
3. PRESS the button. The controller will display
“Product”. The menu item will flash.
4. PRESS the or arrow buttons until “Display Active”
is displayed on the controller.
5. PRESS the button. The current setting will flash.
6. PRESS the or button to select a different setting.
7. PRESS the button to save the new setting.
8. PRESS the 2X to exit and return to normal operating
mode.
To change the grill surface set point temperature
NOTE: Grill temperature set points are preset in the controller to the
currently required standard. You should not change this set point to any
temperature other than what is shown on page 24.
2. PRESS and HOLD the button for approximately 3
seconds. Controller will display previously selected
menu item and its corresponding item number.
3. PRESS and HOLD the button.
4. To spell out the product name:
a. Use the or arrow buttons to scroll through
the character library.
Character Library:
space ! “ # $ % & ‘ ( ) * + , - . / 0 1 2 3 4 5 6 7 8 9 : ; < = > ? @ A B C D E F G H
I J K L M N O P Q R S T U V W X Y Z [ \ ] ^ _ ` a b c d e f g h i j k l m n o p q r
s t u v w x y z
b. PRESS or to scroll right or left.
c. PRESS the button to save the new menu item
name.
5. PRESS the 2X to exit and return to normal operating
mode.
1. Using the or arrow buttons, select the menu item
that requires a temperature change.
2. PRESS and HOLD the button for approximately 3
seconds. Controller will display previously selected
menu item and its corresponding item number.
3. PRESS the button. The controller will display
“Product”.
4. PRESS the or arrow buttons until “Grill SetPt” is
displayed on the controller.
5. PRESS the button. The current grill set temperature
will begin to flash.
6. Using the or button, change the temperature set
point to the new desired temperature.
7. PRESS the button to save the new temperature set
point.
8. PRESS the 2X to exit and return to normal operating
mode.
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GARLAND ELECTRIC CLAMSHELL GRILL WITH PRODUCT RECOGNITION MODEL MWE3W INSTALLATION/OPERATION MANUAL
CONTROL PROGRAMMING (continued)
To change the grill upper platen set point temperature
NOTE: Grill temperature set points are preset in the controller to the
currently required standard. You should not change this set point to any
temperature other than what is shown on page 24.
1. Using the or button, select the menu item that
requires a temperature change.
2. PRESS and HOLD the button for approximately 3
seconds. Controller will display previously selected
menu item and its corresponding item number.
3. PRESS the button. The controller will display
“Product”.
4. PRESS the or button until “Platen SetPt” is
displayed on the controller.
5. PRESS the button. The “PLATEN SET POINT” will
begin to flash.
6. Using the or button, change the temperature set
point to the new desired temperature.
7. PRESS the button to save the new temperature.
To Change the Toast Buns time
1. Using the or button, select the menu item that
requires a cook time change.
2. PRESS and HOLD the button for approximately 3
seconds. Controller will display previously selected
menu item and its corresponding item number.
3. PRESS the button. The controller will display
“Product”.
4. PRESS the or button until “Toast Buns Time” is
displayed on the controller.
5. PRESS the button. The seconds will begin to flash.
6. Using the or button, change the Toast Buns Time
to the new desired time.
7. PRESS the button to save the new time.
8. PRESS the 2X to exit and return to normal operating
mode.
To Change the Toast Buns Alarm (Auto / Manual)
8. PRESS the 2X to return to normal operating mode.
To Change the MUST REMOVE IN time
1. Using the or button, select the menu item that
requires a cook time change.
2. PRESS and HOLD the button for approximately 3
seconds. Controller will display previously selected
menu item and its corresponding item number.
3. PRESS the button. The controller will display
“Product”.
4. PRESS the or button until “Must Remove In” is
displayed on the controller.
5. PRESS the button. The seconds will begin to flash.
6. Using the or arrow buttons to change the Must
Remove In time to the new desired time.
7. PRESS the button to save the new time.
8. PRESS the 2X to return to normal operating mode.
1. Using the or arrow buttons, select the menu item
that requires a cook time change.
2. PRESS and HOLD the button for approximately 3
seconds. Controller will display previously selected
menu item and its corresponding item number.
3. PRESS the button. The controller will display
“Product”.
4. PRESS the or button until “Toast Buns Alarm” is
displayed on the controller.
5. PRESS the button. The “AUTO” or “MANUAL” will
begin to flash.
6. Using the or arrow buttons to change the
“MANUAL” to “AUTO” or “AUTO” to “MANUAL”.
7. PRESS the button to save the new setting.
8. PRESS the 2X to exit and return to normal operating
mode.
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INSTALLATION/OPERATION MANUAL GARLAND ELECTRIC CLAMSHELL GRILL WITH PRODUCT RECOGNITION MODEL MWE3W
CONTROL PROGRAMMING (continued)
To Add NEW Menu Items
The following programming instructions serves as a GUIDE for
programming the basic settings for CLAM menu items.
1. PRESS and HOLD the button for approximately 3
seconds. Controller will display previously selected
menu item and its corresponding item number.
2. PRESS the or button until “Opt menu # - CLAM” is
displayed on the controller.
3. PRESS the button. The controller will display
“PRODUCT”
4. PRESS and HOLD the button. The currently select
menu item name will begin to flash.
5. To spell out the product name:
a. Use the or arrow buttons to scroll through
the character library.
b. PRESS or to scroll right or left.
c. PRESS the button to save the new menu item
name.
6. PRESS the button. “Display Active” will be displayed.
10. PRESS the button. “GRILL SETPT” will be displayed.
11. PRESS the button. The temperature will begin to
flash.
12. Using the or button, change the temperature set
point to the new desired temperature.
13. PRESS the button to save the new temperature set
point.
14. PRESS the button. “PLATSETPT” will be displayed.
15. PRESS the button. The temperature will begin to
flash.
16. Using the or button, change the temperature set
point to the new desired temperature.
17. PRESS the button to save the new temperature set
point.
18. PRESS the button until “GAP MULTI/PR START”
appears in the display.
19. PRESS the button. The gap setting will begin to
flash.
7. PRESS the button. “NO” will begin to flash.
8. PRESS the button. “NO” will change to “YES”.
9. PRESS the button to save the new setting.
20. Using the and DOWN button, change the gap
setting to the desired setting.
21. PRESS the button to save the new gap setting.
22. PRESS the button 2X to exit and return to the normal
operating mode.
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GARLAND ELECTRIC CLAMSHELL GRILL WITH PRODUCT RECOGNITION MODEL MWE3W INSTALLATION/OPERATION MANUAL
FRONT
OF GRILL
6.110
[155mm]
5.896
[150mm]
18.000
[457mm]
6.110
[155mm]
24.000
[610mm]
PLATEN THERMOCOUPLE
LOCATIONS (VIEW FROM BOTTOM)
9.360
[238mm]
(FROM FRONT
OF PLATEN)
5.750
[146mm]
36.000
[914mm]
12.814
[325mm]
19.732
[501mm]
11.500
[292mm]
PROBE CALIBRATION
Monthly Calibration of Grill Temperature Zones
Tools: Digital Pyrometer with Surface Probe
Warning: PERSONAL INJURY FROM BURNS MAY RESULT
WHEN COMING IN CONTACT WITH HOT COOKING
SURFACES.
NOTE: Calibration of grills is done with release material
sheets “OFF”.
PLEASE FOLLOW THESE INSTRUCTIONS EXACTLY
AS THEY APPEAR BELOW:
1. The upper platens and lower grill plate should be at
operating temperatures to perform this calibration
procedure. Press the or button to select a
“CLAM” operation and allow the grill to reach the set
temperature and stabilize, (approximately 30 minutes).
2. PRESS and HOLD the button for approximately
3 seconds, or until the controller will displays:
“PROBE CAL”.
3. PRESS the button to display the first temperature
zone to be calibrated. The first zone to be calibrated is
“FRONT TEMP CAL”. The zones are displayed in order of
FRONT TEMP CAL, MIDDLE TEMP CAL, BACK TEMP CAL,
TOP TEMP CAL.
7. PRESS the button to lock the calibrated temperature
into the controller.
8. Press the or button to select the next heat zone.
9. Move the pyrometer’s surface probe to the newly
selected heat zone and repeat steps 5, 6, and 7.
10. Repeat the procedure for each of the heat zones.
11. Continue to cycle through each heat zone repeating
the sequence until all temperatures are within 1°.
12. Exit the program mode by pressing the button 2x.
The controller will return to its previous state in the
Normal Operating Mode.
THERMOCOUPLE LOCATIONS
MWE3W: The electric grill’s thermocouple probes are
located front to rear, as shown in the diagram to the
right. Each upper platen has one thermocouple in the
center.
MWG3W: The gas grill’s thermocouple probes are
located in the center of each lane, as shown in the
diagram to the right. Each upper platen has one
thermocouple in the center.
4. Select a heat zone display using the or buttons.
5. Allow at least 5 seconds for the pyrometer to respond
and stabilize. Note the temperature on the pyrometer.
6. If the temperature on the grill control display does not
match the temperature on the pyrometer, adjust the
temperature on the grill control accordingly. The
button will increase the displayed temperature in one,
(1) degree increments. The button will decrease the
displayed temperature in one, (1), degree Increments.
NOTE: During step 6, the control should be sounding
a high-pitched tone. The temperature can only be
adjusted if this tone is sounding. If the control is silent,
the temperature will not change.
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INSTALLATION/OPERATION MANUAL GARLAND ELECTRIC CLAMSHELL GRILL WITH PRODUCT RECOGNITION MODEL MWE3W