IMPROPER INSTALLATION, ADJUSTMENT, ALTERATION, SERVICE OR MAINTENANCE CAN CAUSE PROPERTY
DAMAGE, INJURY OR DEATH. READ THE INSTALLATION, OPERATING AND MAINTENANCE INSTRUCTIONS
THOROUGHLY BEFORE INSTALLING OR SERVICING THIS EQUIPMENT.
PLEASE READ ALL SECTIONS OF THIS MANUAL AND RETAIN FOR FUTURE REFERENCE.
THIS EQUIPMENT MUST BE INSTALLED AND COMMISSIONED BY A PROFESSIONAL,
FACTORY-TRAINED TECHNICIAN.
THIS EQUIPMENT MUST BE OPERATED UNDER AN APPROVED EXHAUST HOOD SYSTEM ONLY.
NOTE: This manual pertains to all grill models listed above. The reader/operator must interpret its contents
to applicable needs. If you have questions about any instructional materials pertaining to Garland grills,
please contact our Customer Service Department at one of the phone numbers below.
MANUFACTURED EXCLUSIVELY FOR McDonald's BY
GARLAND COMMERCIAL INDUSTRIES, LLC
185 EAST SOUTH STREET FREELAND, PENNSYLVANIA 18224
SERVICE MANUAL GARLAND CLAMSHELL GRILLS WITH PRODUCT RECOGNITION
INTRODUCTION
The Garland clamshell grill, manufactured exclusively for McDonald’s, provides a method for ecient two-sided cooking,
while accommodating a variety of products. The unit will also serve as a at grill, and meets all of McDonald’s standards for
safety, eciency, and cleanliness.
WARRANTY
This warranty covers defects in material and workmanship under normal use providing that:
a) the equipment has not been accidentally or intentionally damaged, altered or misused.
b) the equipment is properly installed, adjusted, operated and maintained in accordance with national and local
codes and in accordance with the installation instructions provided with this product.
c) the warranty serial number axed to the appliance by us has not been defaced, obliterated or removed.
d) an acceptable report for any claim under this warranty is supplied to us.
The equipment warranty coverage remains in force for two (2) years, (parts and labor), from the date the equipment is put
into operation.
The Garland Group agrees to repair or replace, at it’s option, any part that proves to be defective in material or
workmanship at no charge for the part or normal labor.
We assume no responsibility for installation, adjustments, diagnosis, or normal maintenance such as: lubrication of springs
or valves. We exclude failures caused by erratic voltage or gas supplies.
We assume no responsibility for travel costs beyond 100 miles round trip, travel other than overland, and overtime
costs of repair.
We exclude broken glass, paint and porcelain nish, surface rust, gasket material, ceramic material, light bulbs and
fuses from normal coverage.
We exclude damage or dysfunction caused by re, ood, and like “Acts of God” that are beyond the control of The
Garland Group.
The Garland Group’s liability on a claim of warranty shall not exceed the price of the material and/or service, which caused
the claim.
This warranty is limited and is in lieu of all other warranties, expressed or implied. The Garland Group, our employees,
or our agents shall not be held liable for any claims of personal injury or consequential damage or loss.
This warranty gives you specic legal rights, and you may have other rights which vary from state to state.
PART #4526396 (03/30/10)Page 4
GARLAND CLAMSHELL GRILLS WITH PRODUCT RECOGNITION SERVICE MANUAL
SAFETY
THIS APPLIANCE IS FOR PROFESSIONAL USE AND SHALL BE USED ONLY BY QUALIFIED PERSONNEL.
WARNING: Accessible parts may become hot during use. Young children should be kept away. This appliance is not intended for
use by persons (including children) with reduced physical, sensory or mental capabilities, or lack of experience and knowledge,
unless they have been given supervision or instruction concerning use of the appliance by a person responsible for their safety.”
CAUTION: THIS EQUIPMENT MUST ONLY BE OPERATED UNDER AN APPROVED HOOD SYSTEM IN ACCORDANCE WITH
LOCAL REGULATIONS IN FORCE.
DO NOT OPERATE THE GRILL UNLESS IT HAS BEEN COMMISSIONED (START-UP) BY A FACTORY AUTHORIZED SERVICE CENTER.
DO NOT operate the grill without reading this operation manual.
DO NOT operate the clamshell grill unless it has been properly installed and grounded.
DO NOT operate the clamshell grill unless all service and access panels are in place and fastened properly.
Means of disconnection, must be incorporated in the xed wiring in accordance with local wiring rules (such as a switch, fuse,
or circuit breaker). External equipotential bonding conductor provided on rear of appliance. Use as applicable, in accordance with
local wiring rules.
The Garland clamshell grill is a semi-automatic cooking appliance. The upper platen is lowered automatically, following the
manual, single-handed initiation of the cooking cycle, and raised automatically upon completion of the cooking cycle.
When two sided cooking, the area between the upper platen and the griddle plate should be regarded as a “danger zone”.During two sided cooking the operator must not be within this danger zone. When used as a at grill, then this area is no longer
a danger zone, the platens do not move. For whatever reason, be it cleaning, maintenance, normal operation, any exposed
person must use extreme caution if within this danger zone. Temperatures on solid cooking surfaces are intended to operate
above 120C (250F).
In two sided cooking the upper platen remains in the lowered position by nature of it’s own weight. It is not locked down. It
can be raised by lifting of the handle on the front of the platen, which pivots the platen about its rear mounting point.
The clamshell grill must only be used for single and two sided cooking of foodstus in a McDonald’s store.
WARNING: To avoid serious personal injury: DO NOT attempt to repair or replace any part of the clamshell grill unless all main
power supplies to the grill have been disconnected.
USE EXTREME CAUTION in setting up, operating and cleaning the clamshell grill to avoid coming in contact with hot grill
surfaces or hot grease. Suitable protective clothing should be worn to prevent the risk of burns.
WARNING: This appliance must not be cleaned with a water jet. DO NOT apply ice to a HOT grill surface.
NOTE: All warning labels and markings on the grill, which call attention to further dangers and necessary precautions.
HAZARD COMMUNICATION STANDARD, (HCS) - The procedures in this manual include the use of chemical products. These
chemical products will be printed in bold face, followed by the abbreviation (HCS) in the text portion of the procedure. See
the Hazard Communication Standard, (HCS) manual for the appropriate Material Safety Data Sheet(s), (MSDS).
WARNING: After turning the master power switch to the START position, the grill will go through an initialization process. If
the upper platens are in the lowered position they will return to their raised upper position.
MAINTENANCE - the platen support arms carriage block bearing bushes, the platen adjuster nuts, the platen support (shoulder)
bolt and the cam follower should be checked annually for wear. Should there be any noticeable play in the bearing bushes and
any visible wear on the platen adjuster nuts, platen support bolts or cam follower, then they must be replaced.
MAINTENANCE - the audible alarm that sounds at the end of a cook cycle is to advise the operator that the platen is about
to move. The function of this device may be tested by pushing the left hand CANCEL button. If no sound is heard, ensure that
the alarm volume is not set to low in SYSTEM SETUP. If there is still no sound then a service engineer should be called out to
rectify the fault.
SERVICE AND CLEANING - The grill may be secured in the grill bay by the installer using two anchors that lock onto the front
casters. If the grill is to be moved out of the bay for cleaning or service, remove the anchor from each caster by turning the knob
counterclockwise to loosen the retainer. When the retainer is free of the caster, lay the assembly aside on the oor.
CLEANING - NEVER clean the grill, interior or exterior, using a high-pressure sprayer, water jet, or any other liquid sprayer.
NOTE: If anchors are present, the anchor assembly remains fastened to the back wall of the grill bay. After service or clean-
ing is complete, return the grill to its position in the bay and reattach the anchors by placing the retainer on the caster post
and turning the knob clockwise to tighten. For safety reasons, the grill must be secured in the grill bay in this manner before
operation can resume.
Page 5
SERVICE MANUAL GARLAND CLAMSHELL GRILLS WITH PRODUCT RECOGNITION
1
2
3
4
9
10
11
12
SHIPPING DAMAGE CLAIM PROCEDURE
Please note that the Garland equipment was carefully inspected and packed by skilled personnel before leaving the
factory. The transportation company assumes full responsibility for safe delivery upon acceptance of the equipment. What
to do if the equipment arrives damaged:
1. File a claim immediately regardless of the extent of damage.
2. Be sure to note, “visible loss or damage,” on the freight bill or express receipt and have the person making the delivery
sign it.
3. Concealed loss or damage: if damage is unnoticed until the equipment is unpacked, notify the freight company
immediately, (within 15 days), and le a concealed damage claim.
CLEANING & MAINTENANCE
McD
®
Hi-T emp Grill Cleaner
Nettoyant à chaud
pour grils
Limpiador de parrilla s
de alta temperatur a
CAUTION: May cause eye and skin
irritation. See precautionary and
KEEP OUT OF REACH OF CHILDREN
CUIDADO: Puede causar irritación
de los ojos y la piel. Véanse
las precauciones y los primeros
auxilios al reverso.
MANTENGASE FUERA DEL
ALCANCE DE LOS NIÑOS
AVIS : Peut irriter les yeux et la peau.
Voir précautions et premiers
soins au verso.
CONSERVER HORS DE LA
PORTÉE DES ENFANTS
®
3.6 oz (106 ml)
McD
® Hi-Temp
Grill Cleaner
KAY® Grill Cleaning Pad Holder
®
Grill Cleaning Pad
& KAY
Heat-Resistant GlovesClean, Sanitizer-Soaked
Grill Cloths
Lid
Grill Squeegee
Grill Scraper
AUTO
AM
MAN
PM
P
• Select Clean Mode.
Once Clean Mode has
been reached turn
grill OFF.
• After turning grill
OFF, platens can be
controlled by pressing
green button
LA
ANTS
la peau.
3.6 oz (106 ml)
PORTÉE DES ENF
soins au verso.
DE LOS NIÑOS
CONSERVER HORS DE
Peut irriter les yeux et
Voir précautions et premiers
ALCANCE
auxilios al reverso.
MANTENGASE FUERA DEL
AVIS :
Puede causar irritación
las precauciones y los primeros
de los ojos y la piel. Véanse
CUIDADO:
KEEP OUT OF REACH OF CHILDREN
irritation. See precautionary and
®
CAUTION: May cause eye and skin
pour grils
de alta temperatur a
McD
Limpiador de parrilla s
Nettoyant à chaud
Hi-Temp Grill Cleaner
7
• Open one packet of
McD Hi-Temp Grill
Cleaner and empty the
contents into a lid or
stainless steel pan.
• Put on the heatresistant gloves.
• Wipe the Release
Material® sheets with
a clean, sanitizersoaked grill cloth.
8
• Dip the KAY Grill
Cleaning Pad Holder
into the grill cleaner.
• Remove the locking
clips, bars, and release
sheets.
• Take the clips and bars
to the 3-compartment
sink to be washed and
rinsed; set aside.
• Set release sheets aside
on a at surface.
• Apply McD Hi-Temp
Grill Cleaner to front
side of platens starting
from right platen to left
platen.
• DO NOT SCRUB
• If splash guards are
installed, detach
and take to the
3-compartment sink to
be washed and rinsed;
set aside.
• Apply the grill cleaner
to platen surfaces
starting from right
platen to left platen.
• DO NOT SCRUB
5
• Scrape the lower grill
surface with the grill
scraper.
• Use grill squeegee to
push residual grease
into trough.
• Take grill scraper to the
3-compartment sink to
be washed and rinsed.
• Apply the grill cleaner
to back side of platens
from right platen to
left platen.
• DO NOT SCRUB
6
• Empty and replace the
grease troughs.
• Apply the grill cleaner
to outer edges of right
and left platens.
• DO NOT SCRUB
PART #4526396 (03/30/10)Page 6
GARLAND CLAMSHELL GRILLS WITH PRODUCT RECOGNITION SERVICE MANUAL
13
14
16
17
18
19
20
21
22
23
24
25
29
30
32
33
CLEANING & MAINTENANCE continued
15
• Press green button to
lower center platen.
• Scrub back side of
platens from right
platen to left platen.
• Apply grill cleaner to
inner edges of the
right and left platens.
• DO NOT SCRUB
• Press green button to
raise center platen.
• Scrub outer edges of
right and left platens.
26
• Pour remaining McD HiTemp Grill Cleaner over
bottom grill surface.
• Press green button to
lower center platen.
27
• Spread the cleaner
over the entire lower
grill surface from front
to back using even
strokes.
• DO NOT SCRUB
• Scrub inner edges
of the right and left
platens.
• Press green button to
raise the right platen.
28
• Scrub front side of
platens from right
platen to left platen
with KAY Grill Cleaning
Pad Holder and Pad.
• Scrub lower grill
surface.
• Scrub at grill surfaces
starting from right
platen to left platen.
• Rinse front, side and
back of platen surfaces
with a clean, sanitizersoaked grill cloth,
starting from right to
left platens.
• Press the green button
to lower right platen,
rinse inner edges of
both platens; then,
raise.
• Wipe back of lower
grill with a clean,
sanitizer-soaked grill
cloth.
31
• Empty, wash, rinse,
and replace the grease
troughs.
• Wipe remaining grill
surfaces with a clean,
sanitizer-soakedgrill
cloth.
PART #4526396 (03/30/10)
• Pour a small amount of
lukewarm water on a
clean, sanitizer-soaked
grill cloth over the
bottom grill surface
and wipe o residue.
• Apply a thin coat of
fresh shortening to the
lower grill surface only.
• Place upper platen
Release Material sheets
at on grill surface.
• Gently clean both sides
of the Release Material
sheets with the KAY
Grill Cleaning Pad
Holder.
• Rinse both sides of the
Release Materialsheets
with a clean, sanitizersoaked grill cloth.
• Reinstall upper Release
Material sheets; secure
in place with bars and
clips.
• Wipe lower grill with a
clean,sanitizer-soaked
grill cloth. Repeat until
no visible soil remains.
Page 7
SERVICE MANUAL GARLAND CLAMSHELL GRILLS WITH PRODUCT RECOGNITION
SPECIFICATIONS
Dimensions: Models MWE3W, MWG3W
34.968
[888mm]
4.064
.737
[19mm]
[103mm]
"COLD ZONE"
48°
24.000
[610mm]
(PLATE DEPTH)
5.475
[139mm]
SK07-587 (GAS)
19.001
[483mm]
7.111
[181mm]
7.110
[181mm]
4.895
[124mm]
36.000
[914mm]
(PLATE WIDTH)
38.000
[965mm]
[MWG3W ONLY]
30.714
[780mm]
BOTTOM CABLE
FLUE EXIT
1.146
[29mm]
22.835
[850mm]
2.993
[76mm]
9.335
[237mm]
ENTRANCE
1.598
[41mm]
24.084
[612mm]
28.771
[731mm]
1.516
[39mm]
26.679
[678mm]
10.730
[273mm]
3/4" NPT GAS INLET
[MWG3W ONLY]
.787
[20mm]
7.875 [200mm]
9.684
[246mm]
1.500
[38mm]
15.384
[391mm]
30.750
[781mm]
TO
33.000
[838mm]
(COOKING
HEIGHT)
6.106
[155mm]
13.123
[333mm]
BOTTOM CABLE
ENTRANCE
23.812
[605mm]
9.901
[251mm]
3/4" NPT GAS INLET
[MWG3W ONLY]
36.027
[915mm]
PART #4526396 (03/30/10)Page 8
GARLAND CLAMSHELL GRILLS WITH PRODUCT RECOGNITION SERVICE MANUAL
SPECIFICATIONS
Dimensions: Model MWE3S
21.65
[550mm]
PLATE DEPTH
5.475
32.60
[828mm]
[139mm]
36.00
[914mm]
PLATE WIDTH
38.00
[965mm]
30.714
[780mm]
2.993
[76mm]
9.335
[237mm]
BOTTOM CABLE
ENTRANCE
1.598
[41mm]
24.084
[612mm]
26.42
[671mm]
1.516
[39mm]
24.33
[618mm]
1.70 [43mm]
“COLD ZONE”
48°
.787
[20mm]
7.875 [200mm]
9.684 [246mm]
1.50
[38mm]
15.384
[391mm]
BOTTOM CABLE
30.75 [781mm]
TO
33.00 [838mm]
COOKING HEIGHT
6.106
[155mm]
ENTRANCE
13.123
[333mm]
23.812
[605mm]
[MWG3W ONLY]
36.027
[915mm]
PART #4526396 (03/30/10)
Page 9
SERVICE MANUAL GARLAND CLAMSHELL GRILLS WITH PRODUCT RECOGNITION
SPECIFICATIONS
Input Specications, ELECTRIC FULL SIZE Grills, MWE3W, United States:
SUPPLY
REQUIRED
INPUT 17.6521.321.321.320.120.120.118.418.418.4
INPUT 215.3042.642.642.640.240.240.236.836.836.8
TOTAL
KW
LOAD
208V220V240V
L1L2L3L1L2L3L1L2L3
NOMINAL AMPS PER LINE
Input Specications, ELECTRIC FULL SIZE Grills, MWE3W, Western Canada:
SUPPLY
REQUIRED
INPUT 122.9563.963.963.955.255.255.2
TOTAL
KW
LOAD
NOMINAL AMPS PER LINE
208V240V
L1L2L3L1L2L3
Input Specications, Electric Grills, CE Approved Models MWE3W-CE, MWE3S-CE:
SUPPLY
3N~ 400V
50Hz
TOTAL kW
LOAD
22.7
LOADING: (kW/PHASE)NOMINAL AMPS PER LINE
230V / 400V230V / 400V
L1/L2L1/L3L2/L3L1L2L3
7.607.607.6033.033.033.0Type 748
MENNEKES
PLUG &
RECEPTACLE
MAY BE
REQUIRED
Input Specications, Electric Grills, Export, Non-CE Models MWE3W, MWE3S:
LOADING: (kW/PHASE)
SUPPLY
220V 50Hz22.77.607.607.6034.534.534.5
240V 50Hz22.77.607.607.6031.631.631.6
TOTAL kW
LOAD
L1/L2L1/L3L2/L3L1L2L3
230V / 400V230V / 400V
NOMINAL AMPS PER LINE
MENNEKES
PLUG &
RECEPTACLE
MAY BE
REQUIRED
Type 748
PART #4526396 (03/30/10)Page 10
GARLAND CLAMSHELL GRILLS WITH PRODUCT RECOGNITION SERVICE MANUAL
AT, CH, CZ, DK, ES, FI, GB, IE, IS, IT, NO, PT, SE20.0
DE, LU20.0
NL25.0
FR20.0 / 25.0
NL30.0
BE, CH, CZ, ES, FR, GB, GR, IE, LU37.0
BE, CH, DE, CZ, ES, FR, NL50.0
PART #4526396 (03/30/10)
GAS RATE
Page 11
SERVICE MANUAL GARLAND CLAMSHELL GRILLS WITH PRODUCT RECOGNITION
INSTALLATION & STARTUP
Installation Store Responsibilities:
• Ensure grill has been installed by a competent trained
installation person.
• Ensure store readiness of utilities, product & personnel.
• Contacting your local Garland Factory Authorized
Service Center for a startup date.
• Participate in the startup to ensure a successful startup
and familiarity with the grill.
• Conduct training with your crew personnel to ensure
maximum utilization of the grill.
Once the installation is complete as per the procedures
below, a factory authorized service company MUST startup
the grill according to Garland Commercial Industries
startup standards.
A startup DOES NOT include:
1. Uncrating the unit
2. Placing the unit in its position under the exhaust hood.
5. Verify operation of platens, if applicable, and timer
functions.
6. Ensure time out alarm is functional and platens raise
(if applicable)
7. Set proper gas and verify with beef integrity check
that two consecutive runs yield the approved beef
integrity results as per McDonalds standards.
8. Conduct brief training to store manager on the
operation of the grill.
Items included with the purchase of your
new grill from Manufacturer:
1. One (1) grill
2. One (1) gas hose (for gas grills only)
3. One (1) box containing:
a. Six (6) release material sheets
b. Three (3) release material clips
c. Three (3) release material rear rods.
3. Leveling the grill on the oor under the exhaust hood.
4. Attaching the supply cord(s) unless supplied by the
factory.
5. Making adjustments to the ventilation system.
6. Sheet metal work required due to improper exhaust
hood application.
7. Adjusting the grill to achieve beef integrity that
deviates from the McDonalds standard.
A start-up DOES include:
1. Verication of supply voltage and, if applicable gas
supply.
2. Leak test and gas pressure check on gas grills.
3. Electrical safety check.
4. Verify operation of grill by allowing unit to attain set
temperature.
4. One (1) box containing four (4) casters.
Items NOT INCLUDED from the
manufacturer and should be purchased
from the KES:
1. Any electrical cords needed for application.
2. Any ue box needed for application.
3. Any grease traps or grease rails needed for
application.
THE FOLLOWING INSTALLATION
PROCEDURE CAN BE PERFORMED BY A:
• FACTORY AUTHORIZED SERVICE CENTER
• AN APPROVED INSTALLATION PERSON APPROVED BY
PURCHASER OF GRILL
• LICENSED INSTALLER CONTRACTED BY KES (KITCHEN
EQUIPMENT SUPPLIER)
WARNING: PLEASE READ INSTALLATION INSTRUCTIONS CAREFULLY. FAILURE TO PERFORM
THESE STEPS CAN RESULT IN EQUIPMENT FAILURE, DAMAGE AND / OR VOID OF WARRANTY.
PART #4526396 (03/30/10)Page 12
GARLAND CLAMSHELL GRILLS WITH PRODUCT RECOGNITION SERVICE MANUAL
RECOMMENDED PLUG
MWG3W = 1X NEMA 15-30MWE3W = 2X NEMA 15-50
MWG3WHAS ONE ELECTRICAL CORD.MWE3W HAS TWO ELECTRICAL CORDS.
Electrical Cable Hookup
DUAL POWER SUPPLY CONNECTION
USA & some other
POWER CORDS & PLUGS
ARE NOT SUPPLIED
BY THE MANUFACTURER
INPUT 1
INPUT 2
INSTALLATION & STARTUP (continued)
1. Uncrate unit from crating material
CAUTION: Prior to installation, check the electrical supply
to ensure input voltage and phase match the equipment
voltage rating and phase.
NOTE: ENSURE THAT PLATENS ARE STRAPPED DOWN
SECURELY THROUGH STEP 3 TO PREVENT PLATENS
FROM RAISING. SEVERE DAMAGE MAY OCCUR.
WARNING: Electrical appliances must be electrically
grounded in accordance with local codes or in the absence
of local codes, with national electric code ANSI/NFPA latest version.
All electric connections must be made by a qualied,
properly equipped technician.
Electrical Cable Hookup
DUAL POWER SUPPLY CONNECTION
SINGLE POWER SUPPLY CONNECTION
USA & some other
MWG3W HAS ONE ELECTRICAL CORD.
MWE3W HAS TWO ELECTRICAL CORDS.
RECOMMENDED PLUG
MWG3W = 1X NEMA 15-30
MWE3W = 2X NEMA 15-50
POWER CORDS & PLUGS
ARE NOT SUPPLIED
BY THE MANUFACTURER
Electrical Cable Hookup
where required by local regulations
INPUT 1
INPUT 2
2. Tip unit over on its back. Install caster channels and
casters as shown. WARNING: It is recommended
that the rear casters are screwed in all the way before
tipping.
3. Carefully rotate grill back on its casters. Now you may
cut and remove the platen securing straps.
4. Remove back body side and Install power cords per
your country / area’s specications.
RECOMMENDED PLUG
MWG3W = 1X NEMA 15-30
MWE3W = INSTALL LINE SIDE
MIN. #10AWG “JUMPERS”
INPUT 1 to INPUT 2
1X NEMA 15-60
POWER CORDS & PLUGS
ARE NOT SUPPLIED
BY THE MANUFACTURER
INPUT 1
Hood-Interlock & Control Power Supply; where applicable
1 x 20AMP NEMA 21-20
POWER CORDS
ARE NOT SUPPLIED
BY THE
MANUFACTURER
EEL1 L1 L1 L1
L1 L1 L1 L1
WhWht
Wht
Wht Wht Wht
t Wht Wht
INPUT 2
Ora Red
Ora Red Blk
Blk
PART #4526396 (03/30/10)
Page 13
SERVICE MANUAL GARLAND CLAMSHELL GRILLS WITH PRODUCT RECOGNITION
ATTACH HANGER #4527008 TO BASE IN LOCATION SHOWN
INSTALLATION & STARTUP (continued)
5. GAS GRILL ONLY, (for electric grills, skip to step 7):
Install the included quick-disconnect gas hose to the
inlet tting on the underside of the grill by threading
a 3/4” NPT nipple into the elbow, then install the brass
male quick-disconnect coupler included with the hose.
Connect the hose and ensure the sleeve snaps fully
forward against the retaining ring.
FLEXIBLE GAS HOSE
GAS
FLOW
TO GAS
SUPPLY
FACTORY
INSTALLED
GAS INLET
UNDERNEATH GRILL
MALE COUPLER
[INSTALL FIRST]
With the manual shut-o valve closed, install the other
end of the hose to the gas supply.
6. Install Optional Front Gas connection (If available).
15.58
ATTACH FLEX GAS LINE TO ELBOW
9.94
6.08
50°
WITH #10-24 SELF TAPPING SCREWS
INSTALL 3/4 NIPPLE THROUGH HANGER AND INTO
EXISTING ELBOW
7. Install grease bucket rails as shown below:
GREASE BUCKETS & RAILS
ARE NOT SUPPLIED
BY THE MANUFACTURER
8. Install ue box to back of grill.
FLUE BOX IS
NOT SUPPLIED BY
THE MANUFACTURER
ROTATE EXISTING ELBOW TO ANGLE SHOWN
a. Isolate grill from any power source by unplugging
all electrical connections.
b. Rotate existing elbow 50° as shown in the diagram
to the left.
c. Attach hanger PN 4527008 as shown with 10-24 self
tapping screws.
d. Install 3/4 nipple through hanger and into existing
already rotated elbow.
e. Install 3/4 elbow tting to 3/4 nipple.
f. Attach gas hose to extended gas line.
9. Roll grill under exhaust hood. Grill must be level front
to back, side to side and diagonally. Adjust casters
accordingly to obtain nal level.
PART #4526396 (03/30/10)Page 14
GARLAND CLAMSHELL GRILLS WITH PRODUCT RECOGNITION SERVICE MANUAL
INSTALLATION & STARTUP (continued)
Exhaust hood Type & Platen Height
With the platens in the raised position, measure the
height from the front edge of the platen to the grill
surface. Determine which type of exhaust hood the
store has and check for exhaust hood type/platen
height compatibility according to the table below:
Exhaust hood
TYPE
Universal18 1⁄2” (470mm)
92 Series17” (432mm)
GSC18 1⁄2” (470mm)
If the platen height is incompatible with the exhaust
hood type, platen height must be adjusted by an
authorized service agent.
CORRECT PLATEN HEIGHT
PLATEN
HEIGHT
GRILL
PLATE
PART #4526396 (03/30/10)
Page 15
SERVICE MANUAL GARLAND CLAMSHELL GRILLS WITH PRODUCT RECOGNITION
□
6. If upper platen elevation requires lowered to allow for clearance of hood, lower upper limit switch. Refer to Operations &
□
□
□
□
□
□
□
□
□
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INSTALLATION & STARTUP (continued)
Startup Procedure
This Garland 3-platen grill comes
with a factory startup at no
additional charge. A startup is
required to take place BEFORE
the unit is put into operation. It
is the end-user responsibility
to schedule the startup with
their local Factory Authorized
Service Agent, or notify Garland
Commercial Industries at 1-800446-8367 should you need
assistance scheduling.
A factory startup is a
comprehensive grill check
in which a factory certied
technician will document all
nal settings programmed in
the controller once various
other performance checks
are complete. The estimated
time to complete a startup
is approximately 2.5 – 3.5
hours. Please keep in mind
this estimated time when
scheduling the startup. After
hours or overtime is not covered
under warranty and will be
billed at a charge which is the
dierence between the Garland
Reimbursement rate and the
Factory Authorized Service
Centers overtime charges.
A factory startup is necessary
to start the warranty period.
The Authorized Service Center
is required to complete the
paperwork during the startup
process, and send it to Garland
Commercial Industries for
reimbursement. At the time
of receipt, Garland will start
the warranty period which will
conclude at the end of 2 years.
You may contact your Kitchen
Equipment Supplier or dial
1-866-735-1955 for more details
regarding an optional 3rd year
extended warranty plan.
All aspects of the Starup procedure must be documented using the Garland-issued
form, part #4521780:
GARLAND CLAMSHELL GRILL START – UP FORM
ELECTRIC OR COMBINATION GAS / ELECTRIC
(FOR USE IN MODEL MWE3W/MWG3W & MWE2W/MWG2W Series grills ONLY)
McDonald’s ____________ Certification ID # _________ Store # ___ __________ Start-up Date ____ ____________________
Address _______________________________ City ________ _________________ Model # □MWE3W | □MWG3W | □MWE2W | □MWG2W
Circle One
State / Province ____________________________ Zip Code ____ _____________ Serial # _____________________________
□ United States □ Canada □ International (List Country) __________________ Telephone # _________________________
Actual Gas Type ____________
Matches Rating Plate? YES NO
1. Ensure grill is installed in the proper type of gas exhaust hood with the proper air draw.
2. Ensure flu restrictors are fully opened or removed. Flue Box Supplied by KES
Flu Restrictors located inside exhaust hood
3. Ensure bottom plate is leveled side to side / front to back / diagonally, in location, under hood. Adjust casters to attain level.
4. REMOVE GRILL FROM UNDER THE HOOD. Turn Power Switch ON, controller displays are active, Controller displays “OFF”.
All platen raises automatically?
5. Lower and raise Upper Platen and insure movement is smooth and continuous. Grease shafts accordingly with a FOOD GRADE
LUBRICANT.
Installation manual for platen heights.
7. Press the POWER ON button. Controller displays “PREHEAT - AM”, platen lowers. Heat indicator lights are AMBER?
8. Press the AM / PM key. This will allow the unit to heat to: Platen-425˚F(217˚C), Grill-350˚F(177˚C).
9. Grill enters SOAK mode (15:00 timer), counts down and upper platen auto calibrates at temperatures: Platen-425˚F(217˚C), Grill350˚F(177˚C)
10. Close valve handle and verify the unit tries to ignite four (4) times. Unit locked out to Ignition Failure?
11. GAS PRESSURE CHECKS (if applicable):
Rated Incoming Pressure Natural Gas 6 – 14 Inches W.C. Actual Incoming __________________
Propane / Butane Gas 11 – 14 Inches W.C. Actual Incoming __________________
Rated Burner Pressure Natural Gas 3.5 Inches W.C. Actual Left ________ Center ________ Right _________
Propane / Butane Gas 3.5 Inches W.C. Actual Left ________ Center ________ Right _________
12. Check micro amp reading to ensure operating micro amps ARE NO LESS THAN .8. Micro Amp reading should be between .9 –
1.2.
13. Upon Completion of auto calibration, platen raised automatically, and display reads “READY”
If upon completion of auto calibration process, upper platen does not raise, indicate message on controller. Check platen level and adjust
reed switches. Cycle power and retry.
14. Select menu item “10:1 – CLAM”. Verify set temperature is reached and LED lights turn GREEN.
15. Initiate cook cycle by pushing the GREEN PUSHBUTTON. Platen lowers, and timing cycle begins.
16. Ensure the stores pyrometer is accurate and calibrated using the ice bath method.
19. Platen performed Auto Calibration upon completion of reed switch calibration?
20. Assist or obtain assistance with store personnel for Beef Integrity Testing, testing product 10:1 and 4:1 until desired internal
product temperatures are met.
21. Record cook times, gap settings, and any gap calibrations used to obtain beef integrity.
22. Record Calibration numbers below:
Problems / Special Circumstances / Damage:
__________________________________________________________________________________________________________________________________
__________________________________________________________________________________________________________________________________
Name: __________________________________________________ Name: __________________________________________________
Service Agency: __________________________________________ Are you satisfied with the start-up procedure that has been performed?
Sub Agent: (If Applicable) __________________________________
Are you a factory certified technician? YES / NO
Date of Certification / /
Rev 3 P/N 4521780 W(091609)
Located on Certification StickerMM / DD / YY
Gas Type E lectric / 3-phase Record Amps Per Line Each Contactor
NOTE: CENTER PLATEN should not be checked if MWE2W / MWG2W
Product Cook Times
(MWE3W & MWG3W | MWE2W & MWG2W)
LEFT
10:1 LEFT
4:1 CENTER
ANGUS RIGHT
2 PLATEN PRC Grills
ONLY
LEFT
RIGHT
Submitted by: Accepted by:
White Copy – Factory Ye llow Copy – Service Agency Pick Copy – Customer
Please indicate any comments
__________________________________________________________________
______________________________________________
MWE3W & MWG3W ONLY
Reed Cal
Front LT
Cal
Detect
Line 1
Line 2
Line 3
Front
Reed Cal
Back LT
Detect
Center
Left
If Applicable)
OK
□ OK
□ OK
□ OK
L
□ OK | C □ OK | R □ OK
L
□ OK | C □ OK | R □ OK
L
□ OK | C □ OK | R □ OK
OK | C □OK | R □OK
L
OK | C □OK | R □OK
L
OK | C □OK | R □OK
L
L
OK | C □OK | R □OK
L / □ C / □ R
OK -
Check Platen Level - □ L / □ C / □ R
Check Reed Switch - □ L / □ C / □ R
L
OK | C □OK | R □OK
OK | C □OK | R □OK
L
OK
OK | C □OK | R □OK
L
OK | C □OK | R □OK
L
OK | C □OK | R □OK
L
OK | C □OK | R □OK
L
L
OK | C □OK | R □OK
Back
Front
Zero Cal
Zero Cal
Front RT
Back RT
Detect
Detect
Right
PART #4526396 (03/30/10)Page 16
GARLAND CLAMSHELL GRILLS WITH PRODUCT RECOGNITION SERVICE MANUAL
INSTALLATION & STARTUP (continued)
Setting the Proper Combustion levels
In order to maintain proper combustion levels, the measurement of uA is not required. Using the following
procedure will ensure that the proper O2, CO2, & CO levels are reached. If you have any questions, please
contact 1-800-446-8367.
1. Remove control panel and lower front panel. Set on
oor, leaving all connections in place.
2. The regulator comes set at 3.5” W.C (0.864 KPA) from
the factory. Verify pressure is consistent at 3.5”.
3. Slightly loosen nut holding buttery air shutter
adjuster on the combustion air blower connected to
the burner being adjusted just enough that it can be
rotated but will stay in place when force is removed.
4. From a cold start, turn
on the zone (burner)
and allow it to run
for 30 seconds to a
minute. Or with a
heated zone, place
a load on the grill
surface to keep the
burner operating for
a couple of minutes.
Adjust the air shutter
to reduce the air to the
point that the ame
on the burner begins
to lift and dance o of
the burner surface.
5. Rotate the air shutter
open to the point that
the ame loses its
inner light blue cone
and becomes less
bright and the tip of
the ame elongates
and becomes about an
inch (25.4 mm) long.
Mark a line o the
edge of the shutter at
this position..
a. Or if air shutter is fully
open, mark the line at
that point.
a. Mark a line along the
edge of the air shutter
from the hole along
the edge of the shutter
marking the position
of the shutter on the
side of the blower face.
b. If this condition
already exists, mark
the line at that
position and move to
the next step.
PART #4526396 (03/30/10)
6. Turn o burner (zone)
and measure the
distance between the
outside ends of the 2
line previously marked
and place another
mark in the center of
the 2 marks.
a. Add another mark
1/16” (1.6 mm) more
than the center mark.
b. Rotate the buttery
shutter to this point,
and retighten.
Page 17
SERVICE MANUAL GARLAND CLAMSHELL GRILLS WITH PRODUCT RECOGNITION
INSTALLATION OF WRAP AROUND RELEASE MATERIAL
MOUNTING BRACKETS
CAUTION: UPPER PLATEN IS EXTREMELY HOT. WARNING: ISOLATE POWER SOURCE TO PREVENT ELECTRICAL SHOCK.
1. Ensure Electrical Power is unplugged before
proceeding to next step.
2. Loosen 2 screws from each side of the platen lid.
3. Position side bracket assemblies over screws and insert
into place.
4. Retighten four (4) screws on the platen lid.
TEFLON
MOUNTING
Part
Number
4526334Release Material
4527294Release Material
DescriptionQty Per Full Size
(3P) Grill
6 Grill, 2 Platen
sheet Bracket, Side
(3 Platen Grill)
15 Grill, 5 Platen
sheet Clip w/ Flange
SIDE
BKT
INSTALLATION OF SPLASH SHIELD
PLATEN ARM
ARM CARRIAGE BLOCK
ARM CARRIAGE BLOCK PIN
SURFACE OF
GRILL PLATE
NOTE: SOME COMPONENTS OMITTED FOR CLARITY
SPLASH SHIELD TAB
SPLASH SHIELD
SPLASH SHIELD TABS
UP AND OVER
ARM CARRIAGE PINS
IN THIS DIRECTION
NOTE: SOME COMPONENTS OMITTED FOR CLARITY
PART #4526396 (03/30/10)Page 18
GARLAND CLAMSHELL GRILLS WITH PRODUCT RECOGNITION SERVICE MANUAL
INSTALLATION OF RELEASE MATERIAL
1. Slide release material rod through hemmed end of the
release material sheet.
HEMMED
2. Hook release
material rod on
brackets located
MATERIAL
ROD
LOOP
at the rear of the
upper platen.
3. Holding the
bottom of the
release material
“Teflon Sheet” available from your DC
Saint Gobain: DC WRIN # 02180-003
Taconic: DC WRIN # 02180-000
RELEASE
MATERIAL
sheet in place,
gently pull the
sheet toward the front of the platen.
NOTE: Make sure release material ts smoothly over upper
platen.
4. Place one (1)
locking clip over
release material
sheet in front
and press into
place over release
material bar.
5. Gently pull the
UPPER
PLATEN
(SIDE VIEW)
RELEASE
MATERIAL
MATERIAL ROD
HOLDER
MATERIAL
ROD
release material
sheet ap over
the left side of the
platen and secure in place with two (2) locking clips.
6. Repeat step 5
with the right
side.
NOTE: Failure to
install the correct
number of clips on
the upper platen
will cause the
release material to
be loose, and wear
quickly. Ensure the
correct placement
of ALL clips to
prevent premature
wear and/or poor
product quality.
5. Check
alignment and
rightness of
release material
against upper
platen.
RELEASE
MATERIAL
FLAPS
RELEASE
MATERIAL
RELEASE
MATERIAL
CLIPS
FLAPS
INSTALLATION OF VAPOR SHIELD
TEFLON
FRONT
BAR
PART #4526396 (03/30/10)
VAPOR SHIELD
UP & OVER
TEFLON
FRONT BAR
Page 19
SERVICE MANUAL GARLAND CLAMSHELL GRILLS WITH PRODUCT RECOGNITION
CK4528085-1 - includes:
(3) Teon Sheet (Wraparound) - 4527643
(5) Clips - 4527294
(1) Teon Rear Bar - 4521355
(2) Wraparound side mount bkts - 4526334
Teon Wraparound kit (3 platens)
CK4528085-3 - includes:
(9) Teon Sheet (Wraparound) - 4527643
(15) Clips - 4527294
(3) Teon Rear Bar - 4521355
(6) Wraparound side mount bkts - 4526334
PART #4526396 (03/30/10)Page 20
GARLAND CLAMSHELL GRILLS WITH PRODUCT RECOGNITION SERVICE MANUAL
ACCESSORIES (continued)
NEMA# 51-50P
3Phase 4Wire 50 AMP Power Cord (Electric Grill ONLY)
(No Garland P/N) - *** Not supplied by Garland
Quick-Disconnect Gas Hose
Item 1591506
NEMA# L15-30P
3Phase 4Wire 30 AMP Power Cord (Electric Grill ONLY)
(No Garland P/N) - *** Not supplied by Garland
NEMA# L21-20P
Interlock Cord - 5Wire
(No Garland P/N) - *** Not supplied by Garland
PART #4526396 (03/30/10)
Page 21
SERVICE MANUAL GARLAND CLAMSHELL GRILLS WITH PRODUCT RECOGNITION
DESCRIPTION OF GRILL CONTROL
Right Arrow Button – In any mode, scrolls
forward through a list
Left Arrow Button – In any mode, scrolls
backward through a list
Enter Button – In the normal operating
mode, this button is not active. In the
Power Button – PRESSING and HOLDING the
Power button for 2 seconds will either turn
the controller on or o.
AM/PM Button – In normal operating mode,
toggles between the AM menu library and
the PM menu library.
AUTO/MAN Button – In normal operating
mode, toggles between Automatic Product
Recognition and Manual Cooking.
Up Arrow Button – In any mode, increases
the value of the ashing cursor character in
the display
Programming Mode, used to lock in the
values shown on the display.
Program Button – In the normal
operating mode, pressing and holding the
PROGRAM button for 3 seconds enters the
Programming Mode.
Temp Button – In the normal operating
mode, displays the set temperature and the
actual temperature.
Speed Key – In the normal operating mode,
used to change cook time. Also used to enter
Probe Calibration Mode. & Perform Auto
Forced Calibration
Down Arrow Button – In any mode,
decreases the value of the ashing cursor
character in the display
Standby Button – In the normal operating
mode, places the grill in Standby Mode.
POSSIBLE ERROR MESSAGES
GRILL PROBE ERROR – A grill probe circuit error for the Front, Middle, or Back zone has occurred.
PLATEN PROBE ERROR – An upper platen probe circuit error has occurred.
HEATER ERROR – Occurs when the controller does not detect a temperature rise in six (6) minutes.
HIGH TEMP – Occurs when the controller senses a temperature of 465˚ F (241˚ C).
CHECK REED SWITCH / USE FLAT COOK – One or more of the reed switches are out of adjustment. User will only be able
to cook FLAT menu items.
ERROR COMMS - A communications error has occured between the Motor Speed Control and the Main Control.
PLATEN NOT LEVEL – Occurs if the calibration dierence between the front and rear is greater than maximum allowance.
Product Recognition (Auto) and manual cooking is DISABLED. Flat Menu cooking is ONLY allowed.
CHECK PLATEN LEVEL – Occurs if the calibration dierence between the front and rear is greater than the minimum
allowance, but less than the maximum allowance. Product Recognition (Auto) is DISABLED. Perform
If CHECK PLATEN LEVEL is displayed, perform the following steps:
1. PRESS AND HOLD the and buttons for 3 seconds. The control will display “AUTO GAP FORCE”.
2. PRESS the button. “NO” will ash on the display. PRESS the button to change it to “YES.”
3. PRESS the button. The platen will immediately lower and reset its internal measurements. Upon completion,
the platen will rise. If the error message does not return continue operating normally. If the error message persists,
level the platen, as shown in section titled “Platen Leveling (Zeroing)”
PART #4526396 (03/30/10)Page 22
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