Garland MWE2S Installation Manual

INSTALLATION AND

OPERATION MANUAL

GARLAND 2-PLATEN ELECTRIC

CLAMSHELL GRILLS

WITH PRODUCT RECOGNITION

MODELS:

MWE2W

MWE2S

WARNING:

IMPROPER INSTALLATION, ADJUSTMENT, ALTERATION, SERVICE OR MAINTENANCE CAN CAUSE
PROPERTY DAMAGE, INJURY OR DEATH. READ THE INSTALLATION, OPERATING AND MAINTENANCE
INSTRUCTIONS THOROUGHLY BEFORE INSTALLING OR SERVICING THIS EQUIPMENT.

PLEASE READ ALL SECTIONS OF THIS MANUAL AND RETAIN FOR FUTURE REFERENCE.

THIS EQUIPMENT MUST BE INSTALLED AND COMMISSIONED BY A PROFESSIONAL,

FACTORY-TRAINED TECHNICIAN.

THIS EQUIPMENT MUST BE OPERATED UNDER AN APPROVED HOOD SYSTEM ONLY.

NOTE: This manual pertains to all grill models listed above. The reader/operator must interpret its contents
to applicable needs. If you have questions about any instructional materials pertaining to Garland grills,
please contact our Customer Service Department at one of the phone numbers below.

MANUFACTURED EXCLUSIVELY FOR McDonald's BY

GARLAND COMMERCIAL INDUSTRIES, LLC

185 EAST SOUTH STREET FREELAND, PENNSYLVANIA 18224

TOLL FREE: [phone] PHONE: [phone] FAX: [phone]

E-mail: [e-mail]

http://www.garland-group.com

PART #4526903 (06/08/10)

GARLAND CLAMSHELL GRILLS WITH PRODUCT RECOGNITION INSTALLATION/OPERATION MANUAL

CONTENTS

INTRODUCTION. . . . . . . . . . . . . . . . . . . . . . . . . . 4

WARRANTY . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

SAFETY. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

SHIPPING DAMAGE CLAIM PROCEDURE. . . . 6

CLEANING & MAINTENANCE . . . . . . . . . . . . . .6

SPECIFICATIONS . . . . . . . . . . . . . . . . . . . . . . . .10

Dimensions: Model MWE2W, MWG2W. . . . . . . . . . . . . . .10

Dimensions: Model MWE2S . . . . . . . . . . . . . . . . . . . . . . . . .11

Input Specications, ELECTRIC FULL SIZE Grills,

MWE2W, United States:. . . . . . . . . . . . . . . . . . . . . . . . . .12

Input Specications, ELECTRIC SLIM Grills, MWE2S,

United States: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12

Input Specications, ELECTRIC FULL SIZE Grills,

MWE2W, Canada:. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12

Input Specications, ELECTRIC SLIM Grills, MWE2S,

Canada:. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12

Input Specications, ELECTRIC FULL SIZE Grills,

MWE2W, CE Approved & Export: . . . . . . . . . . . . . . . . .12

Input Specications, ELECTRIC SLIM Grills, MWE2S, CE

Approved & Export: . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12

Input Specications, GAS Grills, North America:. . . . . .13

Input Specications, GAS Grills, CE Approved Model: 13

INSTALLATION & STARTUP . . . . . . . . . . . . . . .14

Hood Type & Platen Height. . . . . . . . . . . . . . . . . . . . . . . . . .17

LonWorks Information & Commissioning . . . . . . . . . . . .17

To Activate the grill onto the Lonworks network:. . . . .17

Setting the Proper Combustion Levels. . . . . . . . . . . . . . .17

Startup Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .18

DESCRIPTION OF GRILL CONTROL . . . . . . . .23

POSSIBLE ERROR MESSAGES . . . . . . . . . . . . .23

OPERATING PROCEDURES . . . . . . . . . . . . . . .24

General Overview: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .24

To turn the grill on: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .24

To Select a Menu item:. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .24

Menu Item Library . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .24

Indicator Lights. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .25

Standby Mode. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .25

To display the current temperatures: . . . . . . . . . . . . . . . .25

Breakfast In Manual mode . . . . . . . . . . . . . . . . . . . . . . . . . .25

Lunch In Manual mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . .25

To Change The Cook Time for a Menu Item . . . . . . . . . .25

Breakfast In Auto mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . .25

Lunch In Auto mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .26

Transition Cooking. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .26

LONWORKS INFORMATION . . . . . . . . . . . . . .26

PATTY PLACEMENT. . . . . . . . . . . . . . . . . . . . . .26

PRODUCT RECOGNITION. . . . . . . . . . . . . . . . .27

COMMON PRODUCT RECOGNITION ISSUES

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .27

PROGRAM LOGIC. . . . . . . . . . . . . . . . . . . . . . . .28

CONTROL PROGRAMMING . . . . . . . . . . . . . . .29

Programming Modes; System Setup . . . . . . . . . . . . . . . .29

Programming Modes; Menu Items . . . . . . . . . . . . . . . . . .30

PROBE CALIBRATION . . . . . . . . . . . . . . . . . . . .33

INSTALLATION OF RELEASE MATERIAL . . . .19

INSTALLATION OF SPLASH SHIELD . . . . . . .20

GRILL ACCESSORIES . . . . . . . . . . . . . . . . . . . . .21

Teon Wraparound kits . . . . . . . . . . . . . . . . . . . . . . . . . . . . .21

Splash Shield . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .22

Interlock Cord - 5Wire. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .22

3Phase 4-Wire 50AMP Cord . . . . . . . . . . . . . . . . . . . . . . . . .22

3Phase 4-Wire 30AMP Cord . . . . . . . . . . . . . . . . . . . . . . . . .22

Teon Sheet, Rods & Clips. . . . . . . . . . . . . . . . . . . . . . . . . . .22

PART #4526903 (06/08/10) Page 3

THERMOCOUPLE LOCATIONS . . . . . . . . . . . .33

FACTORY DEFAULT SETTINGS . . . . . . . . . . . .34

Clam Menu Items. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .34

Flat Menu Items . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .34

FUNCTION OPTIONS; SYSTEM MENUS . . . .35

INSTALLATION/OPERATION MANUAL GARLAND CLAMSHELL GRILLS WITH PRODUCT RECOGNITION

INTRODUCTION

The Garland clamshell grill, manufactured exclusively for McDonald’s, provides a method for ecient two-sided cooking,
while accommodating a variety of products. The unit will also serve as a at grill, and meets all of McDonald’s standards for
safety, eciency, and cleanliness.

WARRANTY

This warranty covers defects in material and workmanship under normal use providing that:

a) the equipment has not been accidentally or intentionally damaged, altered or misused.

b) the equipment is properly installed, adjusted, operated and maintained in accordance with national and local

codes and in accordance with the installation instructions provided with this product.

c) the warranty serial number axed to the appliance by us has not been defaced, obliterated or removed.

d) an acceptable report for any claim under this warranty is supplied to us.

The equipment warranty coverage remains in force for two (2) years, (parts and labor), from the date the equipment is put
into operation.

The Garland Group agrees to repair or replace, at it’s option, any part that proves to be defective in material or
workmanship at no charge for the part or normal labor.

We assume no responsibility for installation, adjustments, diagnosis, or normal maintenance such as: lubrication of springs
or valves. We exclude failures caused by erratic voltage or gas supplies.

We assume no responsibility for travel costs beyond 100 miles round trip, travel other than overland, and overtime
costs of repair.

We exclude broken glass, paint and porcelain nish, surface rust, gasket material, ceramic material, light bulbs and
fuses from normal coverage.

We exclude damage or dysfunction caused by re, ood, and like “Acts of God” that are beyond the control of The
Garland Group.

The Garland Group’s liability on a claim of warranty shall not exceed the price of the material and/or service, which caused
the claim.

This warranty is limited and is in lieu of all other warranties, expressed or implied. The Garland Group, our employees,
or our agents shall not be held liable for any claims of personal injury or consequential damage or loss.

This warranty gives you specic legal rights, and you may have other rights which vary from state to state.

PART #4526903 (06/08/10)Page 4

GARLAND CLAMSHELL GRILLS WITH PRODUCT RECOGNITION INSTALLATION/OPERATION MANUAL

SAFETY

THIS APPLIANCE IS FOR PROFESSIONAL USE AND SHALL BE USED ONLY BY QUALIFIED PERSONNEL.

WARNING: Accessible parts may become hot during use. Young children should be kept away. This appliance is not intended for

use by persons (including children) with reduced physical, sensory or mental capabilities, or lack of experience and knowledge,
unless they have been given supervision or instruction concerning use of the appliance by a person responsible for their safety.”

CAUTION: THIS EQUIPMENT MUST ONLY BE OPERATED UNDER AN APPROVED HOOD SYSTEM IN ACCORDANCE WITH
LOCAL REGULATIONS IN FORCE.

DO NOT OPERATE THE GRILL UNLESS IT HAS BEEN COMMISSIONED (START-UP) BY A FACTORY AUTHORIZED SERVICE CENTER.

DO NOT operate the grill without reading this operation manual.

DO NOT operate the clamshell grill unless it has been properly installed and grounded.

DO NOT operate the clamshell grill unless all service and access panels are in place and fastened properly.

Means of disconnection, must be incorporated in the xed wiring in accordance with local wiring rules (such as a switch, fuse,
or circuit breaker). External equipotential bonding conductor provided on rear of appliance. Use as applicable, in accordance with
local wiring rules.

The Garland clamshell grill is a semi-automatic cooking appliance. The upper platen is lowered automatically, following the
manual, single-handed initiation of the cooking cycle, and raised automatically upon completion of the cooking cycle.

When two sided cooking, the area between the upper platen and the griddle plate should be regarded as a “danger zone”.Dur­ing two sided cooking the operator must not be within this danger zone. When used as a at grill, then this area is no longer
a danger zone, the platens do not move. For whatever reason, be it cleaning, maintenance, normal operation, any exposed
person must use extreme caution if within this danger zone. Temperatures on solid cooking surfaces are intended to operate
above 120C (250F).

In two sided cooking the upper platen remains in the lowered position by nature of it’s own weight. It is not locked down. It
can be raised by lifting of the handle on the front of the platen, which pivots the platen about its rear mounting point.

The clamshell grill must only be used for single and two sided cooking of foodstus in a McDonald’s store.

WARNING: To avoid serious personal injury: DO NOT attempt to repair or replace any part of the clamshell grill unless all main
power supplies to the grill have been disconnected.

USE EXTREME CAUTION in setting up, operating and cleaning the clamshell grill to avoid coming in contact with hot grill
surfaces or hot grease. Suitable protective clothing should be worn to prevent the risk of burns.

WARNING: This appliance must not be cleaned with a water jet. DO NOT apply ice to a HOT grill surface.

NOTE: All warning labels and markings on the grill, which call attention to further dangers and necessary precautions.

HAZARD COMMUNICATION STANDARD, (HCS) - The procedures in this manual include the use of chemical products. These

chemical products will be printed in bold face, followed by the abbreviation (HCS) in the text portion of the procedure. See
the Hazard Communication Standard, (HCS) manual for the appropriate Material Safety Data Sheet(s), (MSDS).

WARNING: After turning the master power switch to the START position, the grill will go through an initialization process. If
the upper platens are in the lowered position they will return to their raised upper position.

MAINTENANCE - the platen support arms carriage block bearing bushes, the platen adjuster nuts, the platen support (shoulder)
bolt and the cam follower should be checked annually for wear. Should there be any noticeable play in the bearing bushes and
any visible wear on the platen adjuster nuts, platen support bolts or cam follower, then they must be replaced.

MAINTENANCE - the audible alarm that sounds at the end of a cook cycle is to advise the operator that the platen is about
to move. The function of this device may be tested by pushing the left hand CANCEL button. If no sound is heard, ensure that
the alarm volume is not set to low in SYSTEM SETUP. If there is still no sound then a service engineer should be called out to
rectify the fault.

SERVICE AND CLEANING - The grill may be secured in the grill bay by the installer using two anchors that lock onto the front
casters. If the grill is to be moved out of the bay for cleaning or service, remove the anchor from each caster by turning the knob
counterclockwise to loosen the retainer. When the retainer is free of the caster, lay the assembly aside on the oor.

CLEANING - NEVER clean the grill, interior or exterior, using a high-pressure sprayer, water jet, or any other liquid sprayer.

NOTE: If anchors are present, the anchor assembly remains fastened to the back wall of the grill bay. After service or clean-

ing is complete, return the grill to its position in the bay and reattach the anchors by placing the retainer on the caster post
and turning the knob clockwise to tighten. For safety reasons, the grill must be secured in the grill bay in this manner before
operation can resume.

PART #4526903 (06/08/10) Page 5

INSTALLATION/OPERATION MANUAL GARLAND CLAMSHELL GRILLS WITH PRODUCT RECOGNITION

1

2

3

4

KAY® Grill Cleaning Pad Holder

& KAY

®

Grill Cleaning Pad

Heat-Resistant Gloves Clean, Sanitizer-Soaked

Grill Cloths

Grill Squeegee

Lid

McD

®

Hi-Temp

Grill Cleaner

McD

®

Hi-Temp Grill Cleaner

Nettoyant à chaud

pour grils

Limpiador de parrilla s

de alta temperatur a

CAUTION: May cause eye and skin
irritation. See precautionary and

KEEP OUT OF REACH OF CHILDREN

CUIDADO: Puede causar irritación

de los ojos y la piel. Véanse

las precauciones y los primeros

auxilios al reverso.

MANTENGASE FUERA DEL
ALCANCE DE LOS NIÑOS

AVIS : Peut irriter les yeux et la peau.

Voir précautions et premiers

soins au verso.

CONSERVER HORS DE LA

PORTÉE DES ENFANTS

3.6 oz (106 ml)

®

Grill Scraper

SHIPPING DAMAGE CLAIM PROCEDURE

Please note that the Garland equipment was carefully inspected and packed by skilled personnel before leaving the
factory. The transportation company assumes full responsibility for safe delivery upon acceptance of the equipment. What
to do if the equipment arrives damaged:

1. File a claim immediately regardless of the extent of damage.

2. Be sure to note, “visible loss or damage,” on the freight bill or express receipt and have the person making the delivery
sign it.

3. Concealed loss or damage: if damage is unnoticed until the equipment is unpacked, notify the freight company
immediately, (within 15 days), and le a concealed damage claim.

CLEANING & MAINTENANCE

• Select Clean Mode.
Once Clean Mode has

AUTO

AM

MAN

PM

P

been reached turn
grill OFF.

• After turning grill OFF,
platens can be controlled

• If splash guards are
installed, detach
and take to the
3-compartment sink to
be washed and rinsed;
set aside.

by pressing green button

• Scrape the lower grill
surface with the grill
scraper.

• Wipe the Release
Material® sheets with a
clean, sanitizer-soaked
grill cloth.

• Use grill squeegee to
push residual grease into
trough.

• Take grill scraper to the

5

3-compartment sink to
be washed and rinsed.

• Remove the locking
clips, bars, and release
sheets.

• Take the clips and bars to
the 3-compartment sink
to be washed and rinsed;

• Empty and replace the
grease troughs.

set aside.

• Set release sheets aside
on a at surface.

6

PART #4526903 (06/08/10)Page 6

GARLAND CLAMSHELL GRILLS WITH PRODUCT RECOGNITION INSTALLATION/OPERATION MANUAL

CLEANING & MAINTENANCE continued

LA

ANTS

la peau.

3.6 oz (106 ml)

PORTÉE DES ENF

soins au verso.

DE LOS NIÑOS

CONSERVER HORS DE

Peut irriter les yeux et

Voir précautions et premiers

ALCANCE

auxilios al reverso.

MANTENGASE FUERA DEL

AVIS :

Puede causar irritación

las precauciones y los primeros

de los ojos y la piel. Véanse

CUIDADO:

KEEP OUT OF REACH OF CHILDREN

irritation. See precautionary and

®

CAUTION: May cause eye and skin

pour grils

de alta temperatur a

McD

Limpiador de parrilla s

Nettoyant à chaud

Hi-Temp Grill Cleaner

• Open one packet of McD
Hi-Temp Grill Cleaner
and empty the contents
into a lid or stainless
steel pan.

• Put on the heat-resistant

• Apply the grill cleaner to
outer edges of right and
left platens.

• DO NOT SCRUB

gloves.

7

• Dip the KAY Grill
Cleaning Pad Holder into
the grill cleaner.

8

• Apply McD Hi-Temp
Grill Cleaner to front
side of platens starting
from right platen to left
platen.

• DO NOT SCRUB

9

12

• Press green button to
lower right platen.

13

• Apply grill cleaner to
inner edges of the right
and left platens.

• DO NOT SCRUB

• Press green button to
raise right platen.

14

• Apply the grill cleaner to
platen surfaces starting
from right platen to left
platen.

• Pour remaining McD Hi­Temp Grill Cleaner over
bottom grill surface.

• DO NOT SCRUB

10

• Apply the grill cleaner
to back side of platens
from right platen to left
platen.

• DO NOT SCRUB

11

15

• Spread the cleaner over
the entire lower grill
surface from front to
back using even strokes.

• DO NOT SCRUB

16

PART #4526903 (06/08/10) Page 7

INSTALLATION/OPERATION MANUAL GARLAND CLAMSHELL GRILLS WITH PRODUCT RECOGNITION

22

25

CLEANING & MAINTENANCE continued

17

18

19

• Scrub front side of
platens from right platen
to left platen with KAY
Grill Cleaning Pad Holder
and Pad.

• Scrub at grill surfaces
starting from right platen
to left platen.

• Scrub back side of
platens from right platen
to left platen.

• Scrub inner edges of the
right and left platens.

• Press green button to
raise the right platen.

• Scrub lower grill surface.

23

• Enjuague las supercies
de las planchas delantera,
lateral y trasera con un
paño limpio, embebido en
desinfectante comenzando
por las planchas de la
derecha y siguiendo por la
de la izquierda.

24

20

21

• Scrub outer edges of
right and left platens.

• Press green button to
lower right platen.

• Press the green button
to lower right platen,
rinse inner edges of both
platens; then, raise.

• Wipe back of lower grill
with a clean, sanitizer­soaked grill cloth.

26

PART #4526903 (06/08/10)Page 8

GARLAND CLAMSHELL GRILLS WITH PRODUCT RECOGNITION INSTALLATION/OPERATION MANUAL

27

29

32

33

CLEANING & MAINTENANCE continued

• Pour a small amount of
lukewarm water on a
clean, sanitizer-soaked
grill cloth over the
bottom grill surface and
wipe o residue.

31

• Place upper platen
Release Material sheets
at on grill surface.

• Gently clean both sides
of the Release Material
sheets with the KAY Grill
Cleaning Pad Holder.

28

• Empty, wash, rinse,
and replace the grease
troughs.

• Wipe remaining grill
surfaces with a clean,
sanitizer-soakedgrill
cloth.

30

• Rinse both sides of the
Release Materialsheets
with a clean, sanitizer­soaked grill cloth.

• Reinstall upper Release
Material sheets; secure in
place with bars and clips.

• Wipe lower grill with a
clean,sanitizer-soaked
grill cloth. Repeat until
no visible soil remains.

• Apply a thin coat of fresh
shortening to the lower
grill surface only.

PART #4526903 (06/08/10) Page 9

INSTALLATION/OPERATION MANUAL GARLAND CLAMSHELL GRILLS WITH PRODUCT RECOGNITION

SPECIFICATIONS

Dimensions:

Model MWE2W, MWG2W

*CABLE ENTRANCE(S) VARY SLIGHTLY DEPENDING ON UNIT CONFIGURATION

25.95in

659mm

23.69in
602mm

BOTTOM GAS ONLY
INLET 3/4" NPT

9.25in

235mm

*BOTTOM CABLE

ENTRANCE

14.11in
358mm

*BOTTOM

CABLE

ENTRANCE

BOTTOM GAS ONLY

INLET 3/4" NPT

4.64in
118mm
TYP. GAS

ONLY

7.18in
182mm

TYP. GAS
ONLY

14.06in
357mm

PLATEN DEPTH

PLATE DEPTH

24.00in

610mm

29.15in

740mm

7.15in

182mm

GAS ONLY

17.53in
445mm

PLATEN WIDTH

FRONT GAS CONNECTION KIT
GAS ONLY

36.00in
914mm

PLATE WIDTH

38.00in

965mm

18.00in
457mm

23.82in

605mm

36.03in

915mm

10.00in
254mm

33.00in
838mm

MAX. COOK

HEIGHT

MIN. COOK

6.10in

155mm

17.000in
432mm

MAX. OP.

30.75in

781mm

HEIGHT

5.48in

139mm

1.50in
38mm

2.25in
57mm

13.06in
332mm

46.8°

MAX. OP.

5.56in

141mm

34.96in

888mm

28.76in

731mm

26.68in

678mm

1.53in
39mm

22.00in
559mm

GAS ONLY

8.50in

216mm

2.92in
74mm

.97in

25mm

GAS ONLY

24mm

GAS ONLY

.93in

29.41in

747mm

PLATEN

DOWN

32.38in

823mm

PLATEN

UP

MODEL

HEIGHT* WIDTH DEPTH

inches mm inches mm inches mm

MWE2W 29.2 740 36.0 915 34.9 887

*Height not including casters

PART #4526903 (06/08/10)Page 10

GARLAND CLAMSHELL GRILLS WITH PRODUCT RECOGNITION INSTALLATION/OPERATION MANUAL

SPECIFICATIONS

Dimensions:

Model MWE2S

*CABLE ENTRANCE(S) VARY SLIGHTLY DEPENDING ON UNIT CONFIGURATION

14.11in
358mm

*BOTTOM

CABLE

ENTRANCE

11.28in
287mm

*BOTTOM CABLE

ENTRANCE

14.06in

357mm

PLATEN DEPTH

17.00in
432mm

PLATE DEPTH

29.15in

740mm

17.53in
445mm

PLATEN

WIDTH

36.00in

914mm

PLATE WIDTH

38.00in

965mm

18.00in
457mm

23.82in

605mm

36.03in

915mm

10.00in
254mm

MAX. COOK

6.10in

155mm

33.00in

838mm

HEIGHT

MIN. COOK

8.51in

216mm

17.000in
432mm

MAX. OP.

30.75in

781mm

HEIGHT

1.50in

38mm

2.25in

57mm

13.06in
332mm

46.8°

MAX. OP.

5.56in

141mm

33.02in
839mm

24.71in

628mm

24.00in

610mm

1.53in
39mm

29.41in

747mm

PLATEN

DOWN

8.50in

216mm

32.38in

823mm

PLATEN

UP

2.92in

74mm

MODEL

HEIGHT* WIDTH DEPTH

inches mm inches mm inches mm

MWE2S 29.2 740 36.0 915 32.6 828

*Height not including casters

PART #4526903 (06/08/10) Page 11