Garland MWE1S Service Manual
INSTALLATION/OPERATION
& SERVICE MANUAL
GARLAND 1 & 2 PLATEN
ELECTRIC & GAS
CLAMSHELL GRILLS
WITH PRODUCT RECOGNITION
MODELS:
MWE2W
MWE2S
MWG2W
MWE1W
MWE1S
MWG1W
FOR YOUR SAFETY:
DO NOT STORE OR USE GASOLINE OR
OTHER FLAMMABLE VAPORS OR LIQUIDS
IN THE VICINITY OF THIS OR ANY OTHER
APPLIANCE
WARNING:
IMPROPER INSTALLATION, ADJUSTMENT,
ALTERATION, SERVICE OR MAINTENANCE
CAN CAUSE PROPERTY DAMAGE, INJURY,
OR DEATH. READ THE INSTALLATION,
OPERATING AND MAINTENANCE
INSTRUCTIONS THOROUGHLY
BEFORE INSTALLING OR
SERVICING THIS EQUIPMENT
PLEASE READ ALL SECTIONS OF THIS MANUAL AND
RETAIN FOR FUTURE REFERENCE.
THIS PRODUCT HAS BEEN CERTIFIED AS
COMMERCIAL COOKING EQUIPMENT AND MUST
BE INSTALLED BY PROFESSIONAL PERSONNEL AS
SPECIFIED.
INSTALLATION AND ELECTRICAL CONNECTION MUST
COMPLY WITH CURRENT CODES:
IN CANADA - THE CANADIAN ELECTRICAL CODE
PART 1 AND / OR LOCAL CODES.
IN USA – THE NATIONAL ELECTRICAL CODE ANSI /
NFPA – CURRENT EDITION.
ENSURE ELECTRICAL SUPPLY CONFORMS WITH
ELECTRICAL CHARACTERISTICS SHOWN ON THE
RATING PLATE.
For Your Safety:
Post in a prominent location, instructions to be
followed in the event the user smells gas. This
information shall be obtained by consulting your
local gas supplier
THIS EQUIPMENT MUST BE INSTALLED AND COMMISSIONED BY A PROFESSIONAL, FACTORY-TRAINED TECHNICIAN.
THIS EQUIPMENT MUST BE OPERATED UNDER AN APPROVED HOOD SYSTEM ONLY.
MANUFACTURED EXCLUSIVELY FOR McDonald's BY
GARLAND COMMERCIAL RANGES
http://www.garland-group.com/
PART #4527466 (12 Aug 2011)
GARLAND CLAMSHELL GRILLS WITH PRODUCT RECOGNITION INSTALLATION/OPERATION & SERVICE MANUAL - 1&2 PLATEN
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CONTENTS
INTRODUCTION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
WARRANTY. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
SHIPPING DAMAGE CLAIM PROCEDURE. . . . . . . . . . . . 5
SAFETY. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
DIMENSIONS SPECIFICATION
Dimensions: Model MWE2W, MWG2W. . . . . . . . . . . . . . . . 8
Dimensions: Model MWE1W, MWG1W. . . . . . . . . . . . . . . . 9
Dimensions: Model MWE2S . . . . . . . . . . . . . . . . . . . . . . . . .10
Dimensions: Model MWE1S . . . . . . . . . . . . . . . . . . . . . . . . .11
INPUT SPECIFICATIONS
• Input Speci cations, ELECTRIC FULL SIZE Grills,
• Input Speci cations,
MWE2W, United States:. . . . . . . . . . . . . . . . . . . . . . . . . . . . .12
WE2W, United States: . . . . . . . . . . . . . . . . . . . . . . . . . . .
• Input Speci cations, ELECTRIC SLIM Grills, MWE2S,
United States: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12
• Input Speci cations, ELECTRIC FULL SIZE Grills,
•
nput Speci cations,
MWE2W, Canada: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12
WE2W, Canada: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
• Input Speci cations, ELECTRIC SLIM Grills, MWE2S,
Canada:. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12
• Input Speci cations, ELECTRIC FULL SIZE Grills,
•
nput Speci cations,
MWE2W, CE Approved & Export: . . . . . . . . . . . . . . . . . . . .12
WE2W, CE Approved & Export:
• Input Speci cations, ELECTRIC SLIM
Grills,MWE2S, CE Approved & Export
• Input Speci cations, ELECTRIC SINGLE PLATEN Grills,
•
nput Speci cations,
MWE1W, North America: . . . . . . . . . . . . . . . . . . . . . . . . . . .13
WE1W, North America: . . . . . . . . . . . . . . . . . . . . . . . . . .
• Input Speci cations, ELECTRIC SINGLE PLATEN Grills,
MWE1W, CE Approved & Export: . . . . . . . . . . . . . . . . . . . .13
• Input Speci cations, ELECTRIC SINGLE PLATEN SLIM
•
nput Speci cations,
Grills, MWE1S, CE Approved & Export:. . . . . . . . . . . . . . .13
rills, MWE1S, CE Approved & Export: . . . . . . . . . . . . .
• Input Speci cations, GAS Grills, 2 Platen MWG2S,
North America:. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14
• Input Specifications, GAS Grills, 2 Platen
Input Specifications, GAS Grills, 2 Platen
MWG2W,CE Approved Models:. . . . . . . . . . . . . . . . . . . .14
WG2W,CE Approved Models:
• Input Speci cations, GAS SINGLE PLATEN MWG1W
Grills, North America:. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15
• Input Speci cations, GAS SINGLE PLATEN MWG1W
Input Speci cations, GAS SINGLE PLATEN MWG1W
Grills, CE Approved Models: . . . . . . . . . . . . . . . . . . . . . . . .15
rills, CE Approved Models: . . . . . . . . . . . . . . . . . . . . . . .
INSTALLATION & STARTUP
General . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16
Installation Store Responsibilities . . . . . . . . . . . . . . . . . . .16
Items included with the purchase of you new
Grill from manufacturer: . . . . . . . . . . . . . . . . . . . . . . . . . . . .16
Power Supply Connection: . . . . . . . . . . . . . . . . . . . . . . . . . .18
Hood Type & Platen Height. . . . . . . . . . . . . . . . . . . . . . . . . .19
LonWorks Information & Commissioning
To Activate the grill onto the Lonworks network:. . . . .19
LECTRIC FULL SIZE Grills
LECTRIC FULL SIZE Grills
LECTRIC FULL SIZE Grills
. . . . . . . . . . . . . . . . . .
:. . . . . . . . . . . .12
LECTRIC SINGLE PLATEN Grills,
LECTRIC SINGLE PLATEN SLIM
. . . . . . . . . . . . . . . . . .
Start Up Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .20
Grill Startup Form Sample. . . . . . . . . . . . . . . . . . . . . . . . . . .21
Setting Proper Combustion Level . . . . . . . . . . . . . . . . . . .22
INSTALLATION OF RELEASE MATERIAL . . . . . . . . . . . . 24
INSTALLATION OF SPLASH SHIELD . . . . . . . . . . . . . . . 25
CLEANING & MAINTENANCE . . . . . . . . . . . . . . . . . . . . . 24
GRILL ACCESSORIES . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Te on Wraparound kits . . . . . . . . . . . . . . . . . . . . . . . . . . . . .30
Splash Shield . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .31
Interlock Cord - 5Wire. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .31
3Phase 4-Wire 50AMP Cord . . . . . . . . . . . . . . . . . . . . . . . . .31
3Phase 4-Wire 30AMP Cord . . . . . . . . . . . . . . . . . . . . . . . . .31
Te on Sheet, Rods & Clips. . . . . . . . . . . . . . . . . . . . . . . . . . .31
DESCRIPTION OF GRILL CONTROL . . . . . . . . . . . . . . . . 32
POSSIBLE ERROR MESSAGES. . . . . . . . . . . . . . . . . . . . . 32
OPERATING PROCEDURES . . . . . . . . . . . . . . . . . . . . . . . 33
General Overview: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .33
To turn the grill on: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .33
Menu Item Library . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .33
Indicator Lights. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .34
Standby Mode. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .34
To display the current temperatures: . . . . . . . . . . . . . . . .34
Breakfast In Manual mode . . . . . . . . . . . . . . . . . . . . . . . . . .34
Lunch In Manual mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . .34
To Change The Cook Time for a Menu Item . . . . . . . . . .34
Breakfast In Auto mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . .34
Lunch In Auto mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .35
Transition Cooking. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .35
To Shutdown Grill. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .35
LONWORKS INFORMATION . . . . . . . . . . . . . . . . . . . . . . 35
PATTY PLACEMENT. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
PRODUCT RECOGNITION. . . . . . . . . . . . . . . . . . . . . . . . . 36
COMMON PRODUCT RECOGNITION ISSUES. . . . . . . . . . 36
BEEF INTEGRITY . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
PROGRAM LOGIC TREE; PRODUCT MENUS. . . . . . . . . 38
PROGRAM LOGIC TREE; SYSTEM MENUS . . . . . . . . . . 39
PART #4527466 (12 Aug 2011) Page 3
INSTALLATION/OPERATION & SERVICE MANUAL - 1&2 PLATEN GARLAND CLAMSHELL GRILLS WITH PRODUCT RECOGNITION
CONTENTS (continued)
CONTROL PROGRAMMING. . . . . . . . . . . . . . . . . . . . . . . 40
Programming Modes; System Setup . . . . . . . . . . . . . . . .40
Programming Modes; Menu Items . . . . . . . . . . . . . . . . . .41
To Restore Factory Defaults for all
Product Menu Items . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .43
PROBE CALIBRATION . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
THERMOCOUPLE LOCATIONS . . . . . . . . . . . . . . . . . . . . 45
FACTORY DEFAULT SETTINGS
Clam Menu Items. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .46
Flat Menu Items . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .47
FUNCTION OPTIONS; SYSTEM MENUS . . . . . . . . . . . . 48
ERROR MESSAGES/TROUBLESHOOTING . . . . . . . . . . 49
PLATEN LEVELING (ZEROING) . . . . . . . . . . . . . . . . . . . . 51
TO SET THE REED SWITCHES . . . . . . . . . . . . . . . . . . . . . 52
TO CHANGE THE MAGNET ASSEMBLY . . . . . . . . . . . . . 53
TO REPLACE THE LINEAR ACTUATOR . . . . . . . . . . . . . . 53
TO REPLACE SHAFT SEAL . . . . . . . . . . . . . . . . . . . . . . . . 55
WIRING SHCHEMATIC: MWE2W-STANDARD . . . . . . . 86
WIRING SHCHEMATIC: MWE2S-CE, WYE CONFIG . . . 87
WIRING SHCHEMATIC: MWE2W-CE, WYE CONFIG. . . 88
WIRING SHCHEMATIC: MWG2W . . . . . . . . . . . . . . . . . . 89
WIRING SHCHEMATIC: MWG2W, EXPORT. . . . . . . . . . 90
DECLARATION OF CONFORMITY
(CE Marked Models) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91
TO REPLACE SHAFT SEAL & CAP O-RING. . . . . . . . . . . 56
TO UPDATE CONTROL SOFTWARE (main ctrl) . . . . . . 58
TO UPDATE CONTROL SOFTWARE (motor ctrl) . . . . . 59
ELECTRIC HEATING ELEMENTS . . . . . . . . . . . . . . . . . . . 60
1&2 PLATEN PART LIST
PARTS ID: Grill Exterior . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .62
PARTS ID: GRILL Element Electric Models . . . . . . . . . . . .64
PARTS ID: Grill Burner Gas Models . . . . . . . . . . . . . . . . . . .66
PARTS ID: Upper Platen Assembly all Models . . . . . . . .66
PARTS ID: Upper Platen Assembly all Models . . . . . . . .70
PARTS ID: Platen LIfting Mechanism all Models . . . . . .72
WIRING HARNESSES, ALL MODELS . . . . . . . . . . . . . . . 74
WIRING SHCHEMATIC: MWE1W-STANDARD . . . . . . . 80
WIRING SHCHEMATIC: MWE1W/S-CE, WYE CONFIG. 81
WIRING SHCHEMATIC: MWE1W-CE, WYE CONFIG. . . 82
WIRING SHCHEMATIC: MWE1W-CE, WYE CONFIG HK
ONLY. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83
WIRING SHCHEMATIC: MWG1W . . . . . . . . . . . . . . . . . . 84
WIRING SHCHEMATIC: MWG1W-EXPOTY . . . . . . . . . . 85
PART #4527466 (12 Aug 2011)Page 4
GARLAND CLAMSHELL GRILLS WITH PRODUCT RECOGNITION INSTALLATION/OPERATION & SERVICE MANUAL - 1&2 PLATEN
INTRODUCTION
The Garland clamshell grill, manufactured exclusively for McDonald’s, provides a method for e cient two-sided cooking,
while accommodating a variety of products. The unit will also serve as a at grill, and meets all of McDonald’s standards for
safety, e ciency, and cleanliness.
WARRANTY
This warranty covers defects in material and workmanship under normal use providing that:
a) the equipment has not been accidentally or intentionally damaged, altered or misused.
b) the equipment is properly installed, adjusted, operated and maintained in accordance with national and local
codes and in accordance with the installation instructions provided with this product.
c) the warranty serial number a xed to the appliance by us has not been defaced, obliterated or removed.
d) an acceptable report for any claim under this warranty is supplied to us.
The equipment warranty coverage remains in force for two (2) years, (parts and labor), from the date the equipment is put
into operation.
The Garland Group agrees to repair or replace, at it’s option, any part that proves to be defective in material or
workmanship at no charge for the part or normal labor.
We assume no responsibility for installation, adjustments, diagnosis, or normal maintenance such as: lubrication of springs
or valves. We exclude failures caused by erratic voltage or gas supplies.
We assume no responsibility for travel costs beyond 100 miles round trip, travel other than overland, and overtime
costs of repair.
We exclude broken glass, paint and porcelain nish, surface rust, gasket material, ceramic material, light bulbs and
fuses from normal coverage.
We exclude damage or dysfunction caused by re, ood, and like “Acts of God” that are beyond the control of The
Garland Group.
The Garland Group’s liability on a claim of warranty shall not exceed the price of the material and/or service, which caused
the claim.
This warranty is limited and is in lieu of all other warranties, expressed or implied. The Garland Group, our employees,
or our agents shall not be held liable for any claims of personal injury or consequential damage or loss.
This warranty gives you speci c legal rights, and you may have other rights which vary from state to state.
SHIPPING DAMAGE CLAIM PROCEDURE
Please note that the Garland equipment was carefully inspected and packed by skilled personnel before leaving the
factory. The transportation company assumes full responsibility for safe delivery upon acceptance of the equipment. What
to do if the equipment arrives damaged:
1. File a claim immediately regardless of the extent of damage.
2. Be sure to note, “visible loss or damage,” on the freight bill or express receipt and have the person making the delivery
sign it.
3. Concealed loss or damage: if damage is unnoticed until the equipment is unpacked, notify the freight company
immediately, (within 15 days), and le a concealed damage claim.
PART #4527466 (12 Aug 2011) Page 5
INSTALLATION/OPERATION & SERVICE MANUAL - 1&2 PLATEN GARLAND CLAMSHELL GRILLS WITH PRODUCT RECOGNITION
SAFETY
• DISCONNECT ALL POWER SUPPLIES BEFORE OPENING PANELS FOR SERVICING.
• KEEP THE APPLIANCE AREA FREE AND CLEAR FROM COMBUSTIBLES.
• DO NOT OBSTRUCT THE FLOW OF COMBUSTION AND VENTILATION AIR.
• ALLOW A MINIMUM OF 24 INCHES UNOBSTRUCTED CLEARANCE IN FRONT OF THE UNIT FOR
SERVICING
THIS APPLIANCE IS FOR PROFESSIONAL USE AND SHALL BE USED ONLY BY QUALIFIED PERSONNEL.
WARNING: Accessible parts may become hot during use. Young children should be kept away. This appliance is not intended for
use by persons (including children) with reduced physical, sensory or mental capabilities, or lack of experience and knowledge,
unless they have been given supervision or instruction concerning use of the appliance by a person responsible for their safety.”
CAUTION: THIS EQUIPMENT MUST ONLY BE OPERATED UNDER AN APPROVED HOOD SYSTEM IN ACCORDANCE WITH
LOCAL REGULATIONS IN FORCE.
DO NOT OPERATE THE GRILL UNLESS IT HAS BEEN COMMISSIONED (START-UP) BY A FACTORY AUTHORIZED SERVICE CENTER.
DO NOT operate the grill without reading this operation manual.
DO NOT operate the clamshell grill unless it has been properly installed and grounded.
DO NOT operate the clamshell grill unless all service and access panels are in place and fastened properly.
Means of disconnection, must be incorporated in the xed wiring in accordance with local wiring rules (such as a switch, fuse,
or circuit breaker). External equipotential bonding conductor provided on rear of appliance. Use as applicable, in accordance
with local wiring rules.
The Garland clamshell grill is a semi-automatic cooking appliance. The upper platen is lowered automatically, following the
manual, single-handed initiation of the cooking cycle, and raised automatically upon completion of the cooking cycle.
When two sided cooking, the area between the upper platen and the griddle plate should be regarded as a “danger zone”.During two sided cooking the operator must not be within this danger zone. When used as a at grill, then this area is no longer
a danger zone, the platens do not move. For whatever reason, be it cleaning, maintenance, normal operation, any exposed
person must use extreme caution if within this danger zone. Temperatures on solid cooking surfaces are intended to operate
above 120C (250F).
In two sided cooking the upper platen remains in the lowered position by nature of it’s own weight. It is not locked down. It can
be raised by lifting of the handle on the front of the platen, which pivots the platen about its rear mounting point.
The clamshell grill must only be used for single and two sided cooking of foodstu s in a McDonald’s store.
SOUND EMISSIONS: Sound pressure levels at the grill operator’s position may exceed 70 dB(A) when audible alarms are active.
Audible volume may be adjusted to below 70 dB(A). See Control Programming Section.
WARNING: To avoid serious personal injury: DO NOT attempt to repair or replace any part of the clamshell grill unless all main
power supplies to the grill have been disconnected.
USE EXTREME CAUTION in setting up, operating and cleaning the clamshell grill to avoid coming in contact with hot grill
surfaces or hot grease. Suitable protective clothing should be worn to prevent the risk of burns.
PART #4527466 (12 Aug 2011)Page 6
GARLAND CLAMSHELL GRILLS WITH PRODUCT RECOGNITION INSTALLATION/OPERATION & SERVICE MANUAL - 1&2 PLATEN
SAFETY (continued)
WARNING: This appliance must not be cleaned with a water jet. DO NOT apply ice to a HOT grill surface.
NOTE: All warning labels and markings on the grill, which call attention to further dangers and necessary precautions.
HAZARD COMMUNICATION STANDARD, (HCS) - The procedures in this manual include the use of chemical products. These
chemical products will be printed in bold face, followed by the abbreviation (HCS) in the text portion of the procedure. See the
Hazard Communication Standard, (HCS) manual for the appropriate Material Safety Data Sheet(s), (MSDS).
WARNING: After turning the master power switch to the START position, the grill will go through an initialization process. If the
upper platens are in the lowered position they will return to their raised upper position.
MAINTENANCE - the platen support arms carriage block bearing bushes, the platen adjuster nuts, the platen support (shoulder)
bolt and the cam follower should be checked annually for wear. Should there be any noticeable play in the bearing bushes and
any visible wear on the platen adjuster nuts, platen support bolts or cam follower, then they must be replaced.
MAINTENANCE - the audible alarm that sounds at the end of a cook cycle is to advise the operator that the platen is about to
move. The function of this device may be tested by pushing the left hand CANCEL button. If no sound is heard, ensure that the
alarm volume is not set to low in SYSTEM SETUP. If there is still no sound then a service engineer should be called out to rectify
the fault.
SERVICE AND CLEANING - The grill may be secured in the grill bay by the installer using two anchors that lock onto the front
casters. If the grill is to be moved out of the bay for cleaning or service, remove the anchor from each caster by turning the knob
counterclockwise to loosen the retainer. When the retainer is free of the caster, lay the assembly aside on the oor.
CLEANING - NEVER clean the grill, interior or exterior, using a high-pressure sprayer, water jet, or any other liquid sprayer.
NOTE: If anchors are present, the anchor assembly remains fastened to the back wall of the grill bay. After service or cleaning
is complete, return the grill to its position in the bay and reattach the anchors by placing the retainer on the caster post and
turning the knob clockwise to tighten. For safety reasons, the grill must be secured in the grill bay in this manner before operation can resume.
PART #4527466 (12 Aug 2011) Page 7
INSTALLATION/OPERATION & SERVICE MANUAL - 1&2 PLATEN GARLAND CLAMSHELL GRILLS WITH PRODUCT RECOGNITION
DIMENSION SPECIFICATION
Dimensions:
Models MWE2W, MWG2W
*CABLE ENTRANCE(S) VARY SLIGHTLY DEPENDING ON UNIT CONFIGURATION
25.95in
23.69in
602mm
BOTTOM GAS ONLY
INLET 3/4" NPT
9.25in
235mm
*BOTTOM CABLE
ENTRANCE
14.11in
358mm
*BOTTOM
CABLE
ENTRANCE
659mm
BOTTOM GAS ONLY
INLET 3/4" NPT
4.64in
118mm
TYP. GAS
ONLY
7.18in
182mm
TYP. GAS
ONLY
14.06in
357mm
PLATEN DEPTH
PLATE DEPTH
24.00in
610mm
29.15in
740mm
6.40in
163mm
GAS ONLY
17.53in
445mm
PLATEN WIDTH
FRONT GAS CONNECTION KIT
GAS ONLY
36.00in
914mm
PLATE WIDTH
38.00in
965mm
18.00in
457mm
23.82in
605mm
36.03in
915mm
10.00in
254mm
32.25in
819mm
MAX. COOK
HEIGHT
6.10in
155mm
17.000in
432mm
MAX. OP.
30.00in
762mm
MIN. COOK
HEIGHT
57mm
5.48in
139mm
1.50in
38mm
2.25in
13.06in
332mm
46.8°
MAX. OP.
5.56in
141mm
34.96in
888mm
28.76in
731mm
26.68in
678mm
1.53in
39mm
GAS ONLY
22.10in
561mm
GAS ONLY
7.75in
197mm
2.92in
74mm
.97in
25mm
.93in
24mm
GAS ONLY
29.41in
747mm
PLATEN
DOWN
32.38in
823mm
PLATEN
UP
MODEL
HEIGHT* WIDTH DEPTH
inches mm inches mm inches mm
MWE2W 29.2 740 36.0 915 34.9 887
*Height not including casters
PART #4527466 (12 Aug 2011)Page 8
GARLAND CLAMSHELL GRILLS WITH PRODUCT RECOGNITION INSTALLATION/OPERATION & SERVICE MANUAL - 1&2 PLATEN
DIMENSION SPECIFICATION
Dimensions:
Models: MWE1W, MWG1W
14.11"
(358mm)
BOTTOM CABLE
ENTRANCE
9.25"
(235mm)
BOTTOM CABLE
ENTRANCE
14.06"
(357mm)
PLATTEN
DEPTH
24.00"
(610mm)
PLATE
DEPTH
5.48"
(139mm)
17.53"
(445mm)
PLATTEN WIIDTH
29.15"
(741mm)
18.00"
(457mm)
PLATE WIIDTH
20.00"
(508mm)
(254mm)
10.00"
33.00"
(838mm)
MAX COOK
HEIGHT
17.00"
(432mm)
MAX OPEN
30.75"
(781mm)
MIN COOK
HEIGHT
1.50"
(38mm)
13.06"
(332mm)
(888mm)
46.8° MAX OPEN
(731mm)
5.56"
(141mm)
34.96"
28.76"
1.53"
(39mm)
.97
(559mm)
(25mm)
.93"
(24mm)
22"
8.50"
(216mm)
GAS ONLY
29.41"
(747mm)
PLATTEN
DOWN
32.38"
(823mm)
PLATTEN
UP
2.06"
(52mm)
(353mm)
MODEL
13.88"
FRONT GAS CONNECTION KIT
GAS ONLY
26.68"
(678mm)
2.92"
(74mm)
HEIGHT* WIDTH DEPTH
inches mm inches mm inches mm
MWE1W 29.2 740 18.0 457 34.9 887
*Height not including casters
PART #4527466 (12 Aug 2011) Page 9
INSTALLATION/OPERATION & SERVICE MANUAL - 1&2 PLATEN GARLAND CLAMSHELL GRILLS WITH PRODUCT RECOGNITION
DIMENSION SPECIFICATION
Dimensions:
Model MWE2S
*CABLE ENTRANCE(S) VARY SLIGHTLY DEPENDING ON UNIT CONFIGURATION
14.11in
358mm
*BOTTOM
CABLE
ENTRANCE
11.28in
287mm
*BOTTO M CABLE
ENTRANCE
14.06in
357mm
PLATEN DEPTH
17.00in
432mm
PLATE DEPTH
29.15in
740mm
17.53in
445mm
PLATEN
WIDTH
36.00in
914mm
PLATE WIDTH
38.00in
965mm
18.00in
457mm
23.82in
605mm
36.03in
10.00in
254mm
MAX. COOK
6.10in
155mm
33.00in
838mm
HEIGHT
8.51in
216mm
17.000in
432mm
MAX. OP.
1.50in
38mm
30.75in
781mm
MIN. COOK
HEIGHT
2.25in
57mm
13.06in
332mm
46.8°
MAX. OP.
5.56in
141mm
31.02in
787mm
24.71in
628mm
24.00in
610mm
1.53in
39mm
29.41in
747mm
PLATEN
DOWN
8.50in
216mm
32.38in
823mm
PLATEN
UP
2.92in
74mm
MODEL
HEIGHT* WIDTH DEPTH
inches mm inches mm inches mm
MWE2S 29.2 740 36.0 915 31.0 787
*Height not including casters
PART #4527466 (12 Aug 2011)Page 10
GARLAND CLAMSHELL GRILLS WITH PRODUCT RECOGNITION INSTALLATION/OPERATION & SERVICE MANUAL - 1&2 PLATEN
DIMENSION SPECIFICATION
Dimensions:
Model MWE1S
14.11"
(358mm)
BOTTOM CABLE
ENTRANCE
9.25"
(235mm)
BOTTOM CABLE
ENTRANCE
14.06"
17.53"
(445mm)
PLATTEN WIIDTH
18.00
(457mm)
PLATE WIIDTH
20.00"
(508mm)
10.00
(254mm)
(357mm)
PLATTEN
DEPTH
17.00"
(432mm)
PLATE
DEPTH
8.50"
(216mm)
17.00
(432mm)
MAX OPEN
31.00"
(787mm)
46.8° MAX OPEN
1.50"
30.75"
(781mm)
MIN COOK
HEIGHT
(38mm)
13.06"
(332mm)
5.56"
(141mm)
24.72"
(628mm)
24.00"
(610mm)
29.15"
(741mm)
2.06"
(52mm)
MODEL
33.00"
(838mm)
MAX COOK
HEIGHT
13.88"
(353mm)
HEIGHT* WIDTH DEPTH
inches mm inches mm inches mm
MWE2S 29.2 740 18.0 457 31.0 787
*Height not including casters
1.53"
(39mm)
29.41"
(747mm)
PLATTEN
DOWN
8.50"
(216mm)
2.92"
(74mm)
32.38"
(823mm)
PLATTEN
UP
PART #4527466 (12 Aug 2011) Page 11
INSTALLATION/OPERATION & SERVICE MANUAL - 1&2 PLATEN GARLAND CLAMSHELL GRILLS WITH PRODUCT RECOGNITION
INPUT SPECIFICATIONS
Input Speci cations, ELECTRIC FULL SIZE Grills, MWE2W, United States:
SUPPLY
REQUIRED
INPUT 1 10.6 29.5 29.5 29.5 27.9 27.9 27.9 25.5 25.5 25.5
INPUT 2 10.6 29.5 29.5 29.5 27.9 27.9 27.9 25.5 25.5 25.5
TOTAL
KW
LOAD
208V 220V 240V
L1 L2 L3 L1 L2 L3 L1 L2 L3
NOMINAL AMPS PER LINE
Input Speci cations, ELECTRIC SLIM Grills, MWE2S, United States:
SUPPLY
REQUIRED
INPUT 1 8.1 24.2 24.2 24.2 22.9 22.9 22.9 21 21 21
INPUT 2 8.1 24.2 24.2 24.2 22.9 22.9 22.9 21 21 21
TOTAL
KW
LOAD
208V 220V 240V
L1 L2 L3 L1 L2 L3 L1 L2 L3
NOMINAL AMPS PER LINE
Input Speci cations, ELECTRIC FULL SIZE Grills, MWE2W, Canada:
SUPPLY
REQUIRED
INPUT 21.2 59 59 59 51 51 51
TOTAL
KW
LOAD
208V 240V
L1 L2 L3 L1 L2 L3
NOMINAL AMPS PER LINE
Input Speci cations, ELECTRIC SLIM Grills, MWE2S, Canada:
SUPPLY
REQUIRED
INPUT 16.2 48.4 38.2 48.4 42 33.2 42
TOTAL
KW
LOAD
L1 L2 L3 L1 L2 L3
NOMINAL AMPS PER LINE
208V 240V
Input Speci cations, ELECTRIC FULL SIZE Grills, MWE2W, CE Approved & Export:
MWE2W,CE WYE CONFIG
SUPPLY
REQUIRED
INPUT 22.0 2.10 33.5 33.4 33.4 2.00 31.9 31.8 31.8 1.98 30.7 30.6 30.6 748
TOTAL
KW
LOAD
380V (220V-N) 400V (230V-N) 415V (240V-N)
L1/N L1 L2 L3 L1/N L1 L2 L3 L1/N L1 L2 L3
NOMINAL AMPS PER LINE
Input Speci cations, ELECTRIC SLIM Grills, MWE2S, CE Approved & Export:
MWE2S,CE WYE CONFIG
NOMINAL AMPS PER LINE
SUPPLY
REQUIRED
INPUT 16.5 0.3 33.6 20.8 20.8 0.25 31.9 19.8 19.8 0.24 30.7 19.1 19.1 748
TOTAL
KW
LOAD
380V (220V-N) 400V (230V-N) 415V (240V-N)
L1/N L1 L2 L3 L1/N L1 L2 L3 L1/N L1 L2 L3
MENNEKES
PLUG &
RECEPTACLE
MAY BE
REQUIRED
MENNEKES
PLUG &
RECEPTACLE
MAY BE
REQUIRED
PART #4527466 (12 Aug 2011)Page 12
GARLAND CLAMSHELL GRILLS WITH PRODUCT RECOGNITION INSTALLATION/OPERATION & SERVICE MANUAL - 1&2 PLATEN
INPUT SPECIFICATIONS (continued)
Input Speci cations, ELECTRIC SINGLE PLATEN Grills, MWE1W, North America:
SUPPLY
REQUIRED
INPUT 1 10.6 29.5 29.5 29.5 27.9 27.9 27.9 25.5 25.5 25.5
TOTAL
KW
LOAD
208V 220V 240V
L1 L2 L3 L1 L2 L3 L1 L2 L3
NOMINAL AMPS PER LINE
Input Speci cations, ELECTRIC SINGLE PLATEN Grills, MWE1W, CE Approved & Export:
TOTAL KW LOAD
SUPPLY
REQUIRED
INPUT 10.6 10.0 10.6 16.1 16.1 16.5 16.3 15.3 15.3 14.8 14.8 15.1 748
380V 400V 415V
380V 400V 415V
L1 L2 L3 L1 L2 L3 L1 L2 L3
NOMINAL AMPS PER LINE
MENNEKES
PLUG &
RECEPTACLE
MAY BE
REQUIRED
Input Speci cations, ELECTRIC SINGLE PLATEN SLIM Grills, MWE1S, CE Approved & Export:
NOMINAL AMPS PER LINE
SUPPLY
REQUIRED
INPUT 8.1 16.1 16.1 5.1 15.3 15.3 4.9 14.7 14.7 4.7 748
TOTAL
KW
LOAD
380V 400V 415V
L1 L2 L3 L1 L2 L3 L1 L2 L3
MENNEKES
PLUG &
RECEPTACLE
MAY BE
REQUIRED
PART #4527466 (12 Aug 2011) Page 13
INSTALLATION/OPERATION & SERVICE MANUAL - 1&2 PLATEN GARLAND CLAMSHELL GRILLS WITH PRODUCT RECOGNITION
INPUT SPECIFICATIONS (continued)
Input Speci cations, GAS Grills, 2 Platen MWG2W North America:
TOTAL
SUPPLY
INPUT 1 11.2kW 31.0 31.0 31.0 29.5 29.5 29.5 27.0 27.0 27.0
kW
LOAD
208V / 60Hz 220V / 60Hz 240V / 60Hz
L1 L2 L3 L1 L2 L3 L1 L2 L3
NOMINAL AMPS PER LINE
GAS INPUT
MAX INPUT
GAS
NATURAL GAS 32,000 64,000 #35 50% 7.0 3.5
PROPANE 32,000 64,000 1.75mm 50% 11.0 10.0
NET PER
BURNER
BTU/H
TOTAL INPUT
RATING
BTU/H
INJECTOR
SIZE
AIR SHUTTER
SETTING
*
SUPPLY
PRESSURE
IN W.C.
BURNER
MANIFOLD
PRESSURE
IN W.C.
Input Speci cations, GAS Grills, 2 Platen MWG2W CE Approved Model:
ELECTRICAL REQUIREMENTS: 3N~ 50Hz (3 Phase + N , 4-wire)
TOTAL
kW
LOAD
INPUT 1 9.8 3.3 3.3 3.3 14.9 14.9 14.9 14.2 14.2 14.2 13.6 13.6 13.6
LOADING: (kW/PHASE) NOMINAL AMPS PER LINE
380V / 400V / 415V 380V 400V 415V
L1/N L2/N L3/N L1 L2 L3 L1 L2 L3 L1 L2 L3
GAS INPUT
MAX INPUT
GAS GROUP
G20 NG 8.6 17.2 2.64mm 9.0 20/25 8.7 1.82m3/h
G31 LPG 8.6 17.2 1.61mm 9.0 37/50 24.9 1.34kg/h
CATEGORY DESTINATION COUNTRIES SUPPLY PRESSURE (mbar)
NET PER
BURNER kW
I
2H
I
2E
I
3P
I
3P
I
3P
TOTAL INPUT
RATING kW
AT, CH, CZ, DK, ES, FI, GB, IE, IS, IT, NO, PT, SE 20
INJECTOR
SIZE
BE, CH, CZ, ES, FR, GB, GR, IE, LU 37
BE, CH, DE, CZ, ES, FR, NL 50
AIR SHUTTER
SETTING mm
*
GAS CATEGORIES
DE, LU 20
NL 30
SUPPLY
PRESSURE
mbar
BURNER
PRESSURE
mbar
VOLUMETRIC
GAS RATE
(*) NOTE: Air shutter setting may vary by region. Only a qualify service technician should make adjustments
for proper combustion
PART #4527466 (12 Aug 2011)Page 14
GARLAND CLAMSHELL GRILLS WITH PRODUCT RECOGNITION INSTALLATION/OPERATION & SERVICE MANUAL - 1&2 PLATEN
INPUT SPECIFICATIONS (continued)
Input Speci cations, GAS SINGLE PLATEN MWG1W Grills, North America:
TOTAL
SUPPLY
INPUT 1 5.6kW 15.6 15.6 15.5 14.7 14.7 14.7 13.5 13.5 13.5
kW
LOAD
208V / 60Hz 220V / 60Hz 240V / 60Hz
L1 L2 L3 L1 L2 L3 L1 L2 L3
NOMINAL AMPS PER LINE
GAS INPUT
MAX INPUT
GAS
NATURAL GAS 32,000 32,000 #35 50% 7.0 3.5
PROPANE 32,000 32,000 1.75mm 50% 11.0 10.0
NET PER
BURNER
BTU/H
TOTAL INPUT
RATING
BTU/H
INJECTOR
SIZE
AIR SHUTTER
SETTING
*
SUPPLY
PRESSURE
IN W.C.
BURNER
MANIFOLD
PRESSURE
IN W.C.
Input Speci cations, GAS SINGLE PLATEN MWG1W Grills, CE Approved Model:
TOTAL
kW
LOAD
INPUT 1 5.7kW 1.8 1.8 1.9 8.5 8.5 8.9 8.1 8.1 8.5 7.8 7.8 8.2
LOADING: (kW/PHASE) NOMINAL AMPS PER LINE
380V / 400V / 415V 380V 400V 4150V
L1/N L2/N L3/N L1 L2 L3 L1 L2 L3 L1 L2 L3
GAS INPUT
MAX INPUT
GAS GROUP
G20 NG 8.6 8.6 2.64mm 9.0 20/25 8.7 0.91m3/h
G31 LPG 8.6 8.6 1.61mm 9.0 37/50 24.9 0.67kg/h
CATEGORY DESTINATION COUNTRIES SUPPLY PRESSURE (mbar)
NET PER
BURNER kW
I
2H
I
2E
I
3P
I
3P
I
3P
TOTAL INPUT
RATING kW
AT, CH, CZ, DK, ES, FI, GB, IE, IS, IT, NO, PT, SE 20
INJECTOR
SIZE
BE, CH, CZ, ES, FR, GB, GR, IE, LU 37
BE, CH, DE, CZ, ES, FR, NL 50
AIR SHUTTER
SETTING mm
*
GAS CATEGORIES
DE, LU 20
NL 30
SUPPLY
PRESSURE
mbar
BURNER
PRESSURE
mbar
VOLUMETRIC
GAS RATE
(*) NOTE: Air shutter setting may vary by region. Only a qualify service technician should make adjustments
for proper combustion
PART #4527466 (12 Aug 2011) Page 15
INSTALLATION/OPERATION & SERVICE MANUAL - 1&2 PLATEN GARLAND CLAMSHELL GRILLS WITH PRODUCT RECOGNITION
INSTALLATION & STARTUP
General:
• In Canada or USA: The installation must comply with
local codes, or in the absence of local codes, with
the National Fuel Gas Code, ANSI Z223.1/NFPA 54, or
the Natural Gas and Propane Installation Code, CSA
B149.1, as applicable
• The appliance and its individual shut-o (supplied by
others) must be disconnected from the gas supply
piping system durin ay pressure testing of that system
at pressures in excess of 1/2 PSIG (3.45 KPA).
• The appliance must be isolated from the gas supply
piping by closing its individual manual shut-o
(supplied by others) during any pressure testing of the
gas supply piping system at test pressures equal to or
less than 1/2PSIG (3.45KPA)
Installation Store Responsibilities:
• The installation shall be made with a connector
that complies with the Standard for Connectors for
Moveable Gas Appliances, ANSI Z21.69/CSA 6.16,
and quick-disconnects device that complies with the
Standard for Quick Disconnects for Use with Gas Fuel,
ANSI Z21.41/CSA 6.9.
• The front Casters on the appliance are equipped with
brakes to limit the movement of the appliance without
placing any strain on the connector or quick disconnect
device or its associated piping.
• Please be aware: required restraint is attached to a
bracket, (which is located on the rear caster closest
to the gas connection) and if disconnection of the
restraint is necessary, be sure to reconnect the device
after the appliance has been returned to its original
position.
• “Adequate clearance must be provide for air opening
into the combustion chamber, and for proper servicing”
• Not intended to be installed adjacent to combustible
walls or on combustible oors.
• Ensure grill has been installed by a competent trained
installation person.
• Ensure store readiness of utilities, product & personnel.
• Contacting your local Garland Factory Authorized
Service Center for a startup date.
• Participate in the startup to ensure a successful startup
and familiarity with the grill.
• Conduct training with your crew personnel to ensure
maximum utilization of the grill.
Once the installation is complete as per the procedures
below, a factory authorized service company MUST startup
the grill according to Garland Commercial Ranges startup
standards.
A startup DOES NOT include:
1. Uncrating the unit
2. Placing the unit in its position under the exhaust hood.
3. Leveling the grill on the oor under the exhaust hood.
4. Attaching the supply cord(s) unless supplied by the
factory.
5. Making adjustments to the ventilation system.
6. Sheet metal work required due to improper exhaust
hood application.
7. Adjusting the grill to achieve beef integrity that
deviates from the McDonalds standard.
A start-up DOES include:
1. Veri cation of supply voltage and, if applicable gas
supply.
2. Leak test and as pressure check on gas grills.
3. Electrical safety check.
4. Verifying operation of grill by allowing unit to attain set
temperature.
5. Verify operation of platens, if applicable, and timer
functions.
6. Ensure time out alarm is functional and platens raise (if
applicable)
7. Set proper gas and verify with beef integrity check that
two consecutive runs yield the approved beef integrity
results as per McDonalds standards.
8. Conduct brief training to store manager on the
operation of the grill.
WARNING: PLEASE READ INSTALLATION INSTRUCTIONS CAREFULLY. FAILURE TO PERFORM
THESE STEPS CAN RESULT IN EQUIPMENT FAILURE, DAMAGE AND / OR VOID OF WARRANTY.
PART #4527466 (12 Aug 2011)Page 16
GARLAND CLAMSHELL GRILLS WITH PRODUCT RECOGNITION INSTALLATION/OPERATION & SERVICE MANUAL - 1&2 PLATEN
INSTALLATION & STARTUP (continued)
Items included with the purchase of your
new grill from manufacturer:
1. One (1) grill
2. One (1) gas hose (for gas grills only)
3. One (1) box containing:
a. Six (6) release material sheet
b. Release material clips
b–a. Eight (8) release material clips (2 Platen Grill)
b–b. Four (4) release material clips (1 Platen Grill)
c. Release material rear rods.
c–a. Two (2) release material rear rods (2 Platen Grill)
c–b. One (1) release material rear rods (1 Platen Grill)
4. One (1) box containing four (4) casters.
Items NOT INCLUDED from the manufacturer
and should be purchased from the KES:
1. Any electrical cords needed for application.
2. Any ue box needed for application.
3. Any grease buckets or grease rails needed for
application.
1
2
3
4
Note:
ĺUnpack Unit (Single or Double Platen), Only
Cut Straps That Secure Unit To Pallet.
ĺDO NOT Remove Brace 1 & 2, AND DO NOT
CUT STRAPS 3 & 4.
2. Tip unit over on its back. Install caster channels and
casters as shown. After installing, lock the rear casters.
4
THE FOLLOWING INSTALLATION
PROCEDURE CAN BE PERFORMED BY A:
• FACTORY AUTHORIZED SERVICE CENTER
• AN APPROVED INSTALLATION PERSON APPROVED BY
PURCHASER OF GRILL
• LICENSED INSTALLER CONTRACTED BY KES (KITCHEN
EQUIPMENT SUPPLIER)
1. Uncrate unit from crating material
CAUTION:
PRIOR TO INSTALLATION, CHECK THE ELECTRICAL
SUPPLY TO ENSURE INPUT VOLTAGE AND PHASE
MATCH THE EQUIPMENT VOLTAGE RATING AND
PHASE. MANY LOCAL CODES EXIST, IT IS THE
RESPONSIBILITY OF THE OWNER/INSTALLER TO
COMPLY WITH THESE CODES.
NOTE: ENSURE THAT PLATENS ARE STRAPPED
DOWN SECURELY THROUGH STEP 3 TO PREVENT
PLATENS FROM RAISING. SEVERE DAMAGE MAY
OCCUR.
3. Carefully rotate grill back on its casters. Now you may
cut and remove the platen securing straps.
4. Remove back body side and Install power cords per
your country / area’s speci cations.
WARNING:
The appliances must be electrically grounded in
accordance with local codes, or in the absence of
local codes, with the National Electrical Code ANSI/
NFPA 70, or the Canadian Electrical Code CSA C22.1
as applicable.
PART #4527466 (12 Aug 2011) Page 17
INSTALLATION/OPERATION & SERVICE MANUAL - 1&2 PLATEN GARLAND CLAMSHELL GRILLS WITH PRODUCT RECOGNITION
INSTALLATION & STARTUP (continued)
POWER SUPPLY CONNECTION:
All electric connections must be made by a quali ed,
properly equipped technician.
NOTE: WIRING DIAGRAM LOCATED INSIDE
LOWER FRONT PANEL.
“DISCONNECT POWER BEFORE OPENING”
Electrical Cable Hookup
DUAL POWER SUPPLY CONNECTION
POWER CORDS & PLUGS
BY THE MANUFACTURER
SINGLE POWER SUPPLY CONNECTION
USA & some other
MWG2W HAS ONE ELECTRICAL CORD.
MWE2W HAS TWO ELECTRICAL CORDS.
RECOMMENDED PLUG
MWG2W = 1X NEMA 15-30
MWE2W = 2X NEMA 15-50
ARE NOT SUPPLIED
Electrical Cable Hookup
where required by local regulations
INPUT 1
INPUT 2
5. Install Front Gas connection: Isolate grill from any
power source by unplugging all electrical connections.
A. Rotate existing elbow as shown in the diagrams
below.
B. Attach support bracket (PN 4528775)to base
as shown with #10-24 screws and lock washers
supplied.
NOTE: For retro t applications, drill 2x .161 holes and
use self tapping screws provided.
C. Install 3/4” NPT nipple through support bracket and
onto existing elbow. Attach locking ring with 2x
#10-24 screws.
D. Install connector 3 inches long (Used on single
platen Only)
E. Install elbow to orientation show below.
F. Install nipple.
G. Attach ex gas hose to nipple.
6. Install shut o sticker as shown above to bottom of
front control panel.
G
1.500 9.0
1.75 REF
30°
6.00
E
RECOMMENDED PLUG
MWG2W = 1X NEMA 15-30
MWE2W = INSTALL LINE SIDE
MIN. #8AWG “JUMPERS”
INPUT 1 to INPUT 2
1X NEMA 15-60
POWER CORDS & PLUGS
ARE NOT SUPPLIED
BY THE MANUFACTURER
INPUT 1
Hood-Interlock & Control Power Supply; where applicable
1 x 20AMP NEMA 21-20
POWER CORDS
ARE NOT SUPPLIED
BY THE
MANUFACTURER
EEL1 L1 L1 L1
L1 L1 L1 L1
WhWht
Wht Wht Wht
Wht
tWhtWht
INPUT 2
Ora Red
Ora Red Blk
F
B
D
E
C
A
A
12 REF
INSTALL ELBOW #1026715 TO
ORIENTATION SHOWN
7. GAS GRILL ONLY, (for electric grills, skip to step 8 ):
Install the included quick-disconnect gas hose to the
inlet tting on the underside of the grill by threading
brass male quick-connect coupler included with the
hose onto the factory-installed elbow.
UNDERNEATH GRILL
FACTORY
Blk
INSTALLED
GAS INLET
MALE COUPLER
[INSTALL FIRST]
FLEXIBLE GAS HOSE
GAS
FLOW
TO GAS
SUPPLY
PART #4527466 (12 Aug 2011)Page 18
GARLAND CLAMSHELL GRILLS WITH PRODUCT RECOGNITION INSTALLATION/OPERATION & SERVICE MANUAL - 1&2 PLATEN
INSTALLATION & STARTUP (continued)
Connect the hose and ensure the sleeve snaps fully
forward against the retaining ring.
With the manual shut-o valve closed, install the
other end of the hose to the gas supply. If the grill
is equipped with an optional front gas connection,
see the sub-section titled, “Front Gas Connection” on
the following page for dimensions and positioning
information.
8. Install ue box to back of grill for single or double
platen (If required).
FOR GAS GRILLS ONLY
FLUE BOX CLIPS ON REAR LIP OF
GRILL & IS CENTERED SIDE TO SIDE
GREASE BUCKETS & RAILS NOT
SUPPLIED BY MANUFACTURER
GREASE BUCKET
RAIL
FLUE BOX IS NOT SUPPLIED
BY THE MANUFACTURER
9. Install grease bucket rails as shown below:
.750
ATTACH SHUT-OFF
STICKER IN THIS
LOCATION
10. Roll grill under hood. Grill must be level front to back,
side to side and diagonally. Adjust casters accordingly
to obtain nal level.
Hood Type & Platen Height
With the platens in the raised position, measure the height
from the front edge of the platen to the grill surface. If the
platen height is over 17” (431mm), it must be adjusted to
proper clearance by an authorized service agent.
17in
[431mm]
MAX
45°
LonWorks Information & Commissioning
To Activate the grill onto the Lonworks
network:
To enable the power line communications between the
grill and the Lonworks network the grill must rst be
commissioned onto the network.
PART #4527466 (12 Aug 2011) Page 19
INSTALLATION/OPERATION & SERVICE MANUAL - 1&2 PLATEN GARLAND CLAMSHELL GRILLS WITH PRODUCT RECOGNITION
INSTALLATION & STARTUP (continued)
During the commissioning of a Grill onto a Lonworks
network the grill has to rst send a service pin request
message from the grill to the Lonworks server.
The grill sends this message by following the below
procedure on the front panel control of the grill.
1. Power up grill.
2. PRESS and HOLD the button for approximately 3
seconds. Controller will display previously selected
menu item and its corresponding item number.
3. PRESS the AND arrow buttons TOGETHER.
“CONFIGURE” will appear in the display.
4. PRESS the arrow button. “SERVICE” will appear in the
display. PRESS the button.
5. Press the arrow button 2X. “Lonworks Service” will
appear in the display.
6. PRESS the button.
7. Set option to “NO”. Wait 10 seconds. If the Lonworks
service state was already “ON” make sure this step is
done anyway.
8. Set option to “YES”. Within 10 seconds the network will
receive the Lonworks Service Pin Request.
After the grill service pin request has been sent the
Lonworks administrator will detect the service pin
message and assign an appropriate address to the grill to
enable communications.
Startup Procedure
This Garland 1&2-platen grill comes with a factory startup
at no additional charge. A startup is required to take
place BEFORE the unit is put into operation. It is the
end-user responsibility to schedule the startup with their
local Factory Authorized Service Agent, or notify Garland
Commercial Ranges at 1-800-427-6668 should you need
assistance scheduling.
A factory startup is a comprehensive grill check in which
a factory certi ed technician will document all nal
settings programmed in the controller once various other
performance checks are complete. The estimated time to
complete a startup is approximately 1.5 – 2 hours. Please
keep in mind this estimated time when scheduling the
startup. After hours or overtime is not covered under
warranty and will be billed at a charge which is the
di erence between the Garland Reimbursement rate and
the Factory Authorized Service Centers overtime charges.
A factory startup is necessary to start the warranty period.
The Authorized Service Center is required to complete
the paperwork during the startup process, and send it
to Garland Commercial Ranges for reimbursement. At
the time of receipt, Garland will start the warranty period
which will conclude at the end of 2 years.
After the Lonworks server has established this address
the communications will be activated by the Lonworks
administrator and the grill will start communicating on the
Long Network
PART #4527466 (12 Aug 2011)Page 20
GARLAND CLAMSHELL GRILLS WITH PRODUCT RECOGNITION INSTALLATION/OPERATION & SERVICE MANUAL - 1&2 PLATEN
INSTALLATION & STARTUP (continued)
GARLAND CLAMSHELL GRILL START – UP FORM
ELECTRIC OR COMBINATION GAS / ELECTRIC
McDonald’s ___________ Certification ID # __________ Store #_____________ Start-up Date ___________________________
Address ____________________________ City ___________________________Model # ƑMWE3W | ƑMWG3W | ƑMWE2W | ƑMWG2W
Circle One
State / Province ______________________ Zip Code _______________________Serial # ________________________________
Ƒ United States Ƒ Canada Ƒ International (List Country) __________________Telephone # ____________________________
Actual Gas Type ____________
Matches Rating Plate? YES NO
1. To avoid personal injury or property damage,
2. Ensure grill is installed in the proper type of
3. Ensure flu restrictors are fully opened or removed. Flue Box Supplied by KES
Flu Restrictors located inside exhaust hood
4. Ensure bottom plate is leveled side to side / front to back / diagonally, in location, under hood. Adjust casters to attain level.
5. REMOVE GRILL FROM UNDER THE HOOD. Turn Power Switch ON, controller displays are active, Controller displays “OFF”.
All platen raises automatically?
6. Lower and raise Upper Platen and insure movement is smooth and continuous. Grease shafts accordingly with a FOOD GRADE
LUBRICANT.
7. If upper platen elevation requires lowered to allow for clearance of hood, lower upper limit switch. Refer to Operations &
Installation manual for platen heights.
8. Press the POWER ON button. Controller displays “PREHEAT - AM”, platen lowers. Heat indicator lights are AMBER?
9. Press the AM / PM key. This will allow the unit to heat to: Platen-425˚F(217˚C), Grill-350˚F(177˚C).
10. Grill enters SOAK mode (15:00 timer), counts down and upper platen auto calibrates at temperatures: Platen-425˚F(217˚C), Grill350˚F(177˚C)
11. Close valve hand le and verify the unit tries to ignite four (4) times. Unit locked out to Ignition Failure?
12. GAS PRESSURE CHECKS (if applicable):
Rated Incoming Pressure Natural Gas 6 – 14 Inches W.C. Actual Incoming __________________
Propane / Butane Gas 11 – 14 Inches W.C. Actual Incoming __________________
Rated Burner Pressure Natural Gas 3.5 Inches W.C. Actual Left ________ Center ________ Right _________
Propane / Butane Gas 3.5 Inches W.C. Actual Left ________ Center ________ Right _________
13. Check micro amp readin g to ensure operating micro amps ARE NO LESS THAN .8. Micro Amp reading should be
between .9 – 1.2.
14. Upon Completion of auto calibration, platen raised automatically, and display reads “READY”
If upon completion of auto calibration process, upper platen does not raise, i ndicate message on controller.
Check platen level and adjust reed switches. Cycle power and retry.
15. Select menu item “ 10:1 – CLAM”. Verify set temperature is reached and LED lights turn GREEN.
16. Initiate cook cycle by pushing the GR EEN PUSHBUTTON. Platen lowers, and timing cycle begins.
17. Ensure the stores pyrometer is accurate and calibrated using the ice bath method.
18. Perform PROBE CALIBRATION.
19. Perform Platen Ze roing procedure & Reed Switch Calibration in “LEVEL / REED SW” mode.
20. Platen performed Auto Calibration upon completion of reed switch calibration?
21. Lock down all cap s. Ensure that the lock nuts do not turn any of the adjuster nuts when tightening.
22. Assist or obtain as sistance with store personnel for Beef Integrity Testing, testing product 10:1 and 4:1 until desired internal
product temperatures are met.
23. Record cook times , gap settings, and any gap calibrations used to obtain beef integrity.
24. Record Calibra tion numbers below:
Problems / Special Circumstances / Damage:
Name: _________________________________________________________ Name: __________________________________________________________________
Service Agency: _________________________________________________
Sub Agent: (If Applicable) _________________________________________
Have you trained store personnel on the
operation of the grill?
Are you a factory certified technician?
Date of Certification
P/N 4521780 (7 Feb 11)
(MM/DD/YY)
(FOR USE IN MODEL MWE3W/MWG3W & MWE2W/MWG2W Series grills ONLY)
Located on Certification Sticker
Gas Type Electric / 3-phase Record Amps Per Line Each Contactor
Actual Input _______________
Ƒ 208 VAC Ƒ 380 VAC
Ƒ 220 VAC Ƒ 400 VAC
Ƒ 230 VAC Ƒ 415 VAC
Ƒ 240 VAC
MM / DD / YY
Left
Line 1
Line 2
Line 3
Center
If Applicable)
INSPECTION / OPERATIONAL CHECK
NOTE: CENTER PLATEN should not be checked if MWE2W / MWG2W
Check for Gas Leak
Gas Exhaust Hood
Product Cook Times
(MWE3W & MWG3W | MWE2W & MWG2W)
LEFT
10:1 LEFT
4:1 CENTER
ANGUS RIGHT
2 PLATEN PRC Grills
ONLY
LEFT
RIGHT
Submitted by: Accepted by:
CENTER
If Applicable
Front LT
Cal
YES / NO
YES / NO
through the entire gas line.
with the proper air draw.
Calibration numbers (from CALIBRATION MENU)
RIGHT
Calibration numbers (from CALIBRATION MENU)
Back LT
Cal
Back
MWE2W & MWG2W ONLY
Front RT
Cal
Have you been adequately informed of the operation of the grill, its uses and its general
operation? Ƒ YES | Ƒ NO – Indicate comments __________________________________
________________________________________________________________________
________________________________________________________________________
________________________________________________________________________
Back RT
Cal
Reed Cal
MWE3W & MWG3W ONLY
Front LT
Detect
Front
Reed Cal
Back LT
Detect
White Copy – Factory Yellow Copy – Service Agency Pick Copy – Customer
Ƒ COMPLETED – NO GAS LEAK
Ƒ
OK
Ƒ
OK
Ƒ
OK
Ƒ
OK
L
Ƒ
OK | C Ƒ OK | R Ƒ OK
L
Ƒ
OK | C Ƒ OK | R Ƒ OK
L
Ƒ
OK | C Ƒ OK | R Ƒ OK
L
Ƒ
OK | C Ƒ OK | R Ƒ OK
L
Ƒ
OK | C Ƒ OK | R Ƒ OK
L
Ƒ
OK | C Ƒ OK | R Ƒ OK
L
Ƒ
OK | C Ƒ OK | R Ƒ OK
Ƒ
OK
OK -
Ƒ
L / Ƒ C / Ƒ R
Check Platen Level
Check Reed Switch
L
Ƒ
OK | C Ƒ OK | R Ƒ OK
L
Ƒ
OK | C Ƒ OK | R Ƒ OK
Ƒ
OK
L
Ƒ
OK | C Ƒ OK | R Ƒ OK
L
Ƒ
OK | C Ƒ OK | R Ƒ OK
L
Ƒ
OK | C Ƒ OK | R Ƒ OK
L
Ƒ
OK | C Ƒ OK | R Ƒ OK
Ƒ
OK | C Ƒ OK | R Ƒ OK
L
L
Ƒ
OK | C Ƒ OK | R Ƒ OK
Back
Front RT
Detect
Front
Zero Cal
Back RT
Detect
Zero Cal
- Ƒ L / Ƒ C / Ƒ R
- Ƒ L / Ƒ C / Ƒ R
Right
PART #4527466 (12 Aug 2011) Page 21
INSTALLATION/OPERATION & SERVICE MANUAL - 1&2 PLATEN GARLAND CLAMSHELL GRILLS WITH PRODUCT RECOGNITION
INSTALLATION & STARTUP (continued)
Setting the Proper Combustion Levels
Using the following procedure will ensure
that the proper O2, CO2, & CO levels are
reached. If you have any questions, please
contact 1-800-446-8367. Combustion level
checks and adjustments should only be
performed by a quali ed technicians
employed by a factory authorized service center.
1. Remove control panel and lower front panel. Set on
oor, leaving all connections in place.
2. The regulator comes set at 3.5” W.C (0.864 kPa) or 10.0”
W.C. (0.249kPa), depending on type of gas. Verify
pressure settings at the test spigot on each gas valve
and adjust the regulator as needed..
3. Slightly loosen nut holding butter y air shutter
adjuster on the combustion air blower connected to
the burner being adjusted just enough that it can be
rotated but will stay in place when force is removed.
Air shutter openings are factory set and marked with
a line on the blower face. Note if the air shutter has
been moved from this reference line. When marking
the blower face with reference lines in the following
steps, make them on the opposite side of where the
factory mark exists.
4. From a cold start, turn
on zone for the burner
being checked and
allow it to run for 1
minute to stabilize.
If the grill is already
preheated, add a load
to the surface to keep
burner operating for
several minutes. With
burner operating,
adjust the air shutter
to a more closed
position until the
ame begins to lift or
oat o the burner
surface.
5. Mark a line on the
blower face along the
edgwe of the shutter
from the air opening
to the end of the
butter y shutter. This
is the “low” point of
reference..
6. Rotate the air shutter
to a more open setting
until the ame loses
blue cone de nition
or begins to elongate
(approximately double
in height). Mark a
line on the blower
face along the shutter
from the air opening
to the end of the
butter y shutter. This
is the “high” point
of reference. If the
air shutter is at a
fully open position
before ame changes,
mark the line at this
position.
Good ame
Lifting ame with lack of air
Lifting ame with too much
air
PART #4527466 (12 Aug 2011)Page 22
GARLAND CLAMSHELL GRILLS WITH PRODUCT RECOGNITION INSTALLATION/OPERATION & SERVICE MANUAL - 1&2 PLATEN
INSTALLATION & STARTUP (continued)
7. Draw a line joining the
endpoints of the low
and high reference
lines. At the midpoint
of this new line make
a mark.
8. Rotate air shutter at the midpoint mark and verify
that the ame is stable on the burner surface without
lifting or discoloration. If the ame is stable, tighten
the butter y nut..
9. If the ame is still abnormal, make another mark 1/16”
away from the butter y along the joining line and
rotate the butter y to this position. This will reduce
the air ow. Very y the ame stability and tighten
butter y nut.
PART #4527466 (12 Aug 2011) Page 23
INSTALLATION/OPERATION & SERVICE MANUAL - 1&2 PLATEN GARLAND CLAMSHELL GRILLS WITH PRODUCT RECOGNITION
INSTALLATION OF RELEASE MATERIAL
The following are the procedures for installing the Release Material sheets on the upper platen on the Garland Clamshell
grill. The components shown below are included with your grill when purchased.
1. Slide release material rod through hemmed end of the
release material sheet.
HEMMED
LOOP
MATERIAL
ROD
RELEASE
MATERIAL
“Teon Sheet” available from your DC
Saint GobainėDC WRIN # 02174-003
TaconicėDC WRIN # 02174-000
2. Hook release material rod on brackets located at the
rear of the upper platen.
FRONT FLAP
WRAPPED
OVER RELEASE
MATERIAL BAR
AND CLIPPED
IN PLACE
LEFT & RIGHT
FLAPS
5. After securing the release sheet from the back of
the platen to the front, secure it to the left and right
sides of the platen. Wrap one side of the release sheet
material around the side of the platen. Place one (1)
locking clip over the sheet and press into place over
release material bar. Repeat this procedure for the
other side of the platen.
RELEASE
MATERIAL
CLIPS
UPPER PLATEN
(SIDE VIEW)
RELEASE
MATERIAL
MATERIAL
MATERIAL
ROD HOLDER
ROD
3. Holding the bottom of the release material sheet in
place, gently pull the sheet toward the front of the
platen, and wrap the front ap up and over the release
material bar on the front of the platen.
4. Place two (2) locking clips over release material sheet
and press into place over release material bar.
NOTE: Make sure release material is t smoothly along the
bottom surface of the upper platen.
WRAP & CLIP BOTH SIDES
5. Check alignment and tightness of release material
against upper platen.
Release material sheets should be replaced when:
• Product sticks to release material
• Carbon build-up causes problems in taste or
appearance.
• A tear in the release material sheet’s cooking area.
• Release material coating is worn o sheet.
NOTE: Rotate the release sheets on daily basis
PART #4527466 (12 Aug 2011)Page 24
GARLAND CLAMSHELL GRILLS WITH PRODUCT RECOGNITION INSTALLATION/OPERATION & SERVICE MANUAL - 1&2 PLATEN
INSTALLATION OF SPLASH SHIELD
The following is the procedure for installing the Splash Shield on the rear of the upper platen arm assembly. The Splash
Shield is installed to protect the back splash from grease splashing during normal operating use of the grill.
*TWO PER UPPER PLATEN
STEP 1
UPPER
PLATEN
UPPER PLATEN
BLOCK PIN
(ONE ON EACH SIDE)
SPLASH SHIELD
HOOK FEATURE
STEP 2
SURFACE OF
GRILL PLATE
NOTE: SOME COMPONENTS OMITTED FOR CLARITY
UPPER PLATEN
BLOCK PIN
SPLASH
SHIELD
SPLASH SHIELD
HOOK FEATURE
SPLASH SHIELD HOOK FEATURE
UP AND ONTO UPPER PLATEN
BLOCK PIN IN THIS DIRECTION
(BOTH SIDES)
NOTE: SOME COMPONENTS OMITTED FOR CLARITY
PART #4527466 (12 Aug 2011) Page 25
INSTALLATION/OPERATION & SERVICE MANUAL - 1&2 PLATEN GARLAND CLAMSHELL GRILLS WITH PRODUCT RECOGNITION
CLEANING & MAINTENANCE
McD
®
Hi-Temp Grill Cleaner
Nettoyant à chaud
pour grils
Limpiador de parrilla s
de alta temperatur a
CAUTION: May cause eye and skin
irritation. See precautionary and
KEEP OUT OF REACH OF CHILDREN
CUIDADO: Puede causar irritación
de los ojos y la piel. Véanse
las precauciones y los primeros
auxilios al reverso.
MANTENGASE FUERA DEL
ALCANCE DE LOS NIÑOS
AVIS : Peut irriter les yeux et la peau.
Voir précautions et premiers
soins au verso.
CONSERVER HORS DE LA
PORTÉE DES ENFANTS
®
3.6 oz (106 ml)
McD® Hi-Temp
Grill Cleaner
AUTO
AM
MAN
PM
1
KAY® Grill Cleaning Pad Holder
®
& KAY
Grill Cleaning Pad
• Select Clean Mode.
P
• After turning grill OFF,
Heat-Resistant Gloves Clean, Sanitizer-Soaked
Once Clean Mode has
been reached turn
grill OFF.
platens can be controlled
by pressing green button
Grill Cloths
5
Lid
Grill Squeegee
Grill Scraper
• Scrape the lower grill
surface with the grill
scraper.
• Use grill squeegee to
push residual grease into
trough.
• Take grill scraper to the
3-compartment sink to
be washed and rinsed.
2
3
• Wipe the Release
Material® sheets with a
clean, sanitizer-soaked
grill cloth.
• Remove the locking
clips, bars, and release
sheets.
• Take the clips and bars to
the 3-compartment sink
to be washed and rinsed;
set aside.
• Set release sheets aside
on a at surface.
• If splash guards are
installed, detach
and take to the
3-compartment sink to
be washed and rinsed;
set aside.
• Empty and replace the
grease troughs.
6
LA
ANTS
la peau.
3.6 oz (106 ml)
DES ENF
meros
ions et premiers
i
les yeux et
UERA DEL
r
F
PORTÉE
soins au verso.
DE LOS NIÑOS
irritación
CONSERVER HORS DE
in
y los p
k
y and
F CHILDREN
a
s
oir précaut
ar
Peut irriter
ios al reverso.
V
:
H O
ALCANCE
ye and s
auxil
MANTENGASE
VIS
A
Puede causar
ecaution
r
p
las precauciones
de los ojos y la piel. Véanse
UT OF REAC
O
May cause e
CUIDADO:
ON:
KEEP
I
irritation. See
®
CAUT
pour grils
de alta temperatur
McD
Limpiador de parrilla
emp Grill Cleaner
Nettoyant à chaud
Hi-T
• Open one packet of McD
Hi-Temp Grill Cleaner
and empty the contents
into a lid or stainless
steel pan.
• Put on the heat-resistant
gloves.
7
• Dip the KAY Grill
Cleaning Pad Holder into
the grill cleaner.
4
8
PART #4527466 (12 Aug 2011)Page 26
GARLAND CLAMSHELL GRILLS WITH PRODUCT RECOGNITION INSTALLATION/OPERATION & SERVICE MANUAL - 1&2 PLATEN
CLEANING & MAINTENANCE (continued)
• (This step not required
• Apply McD Hi-Temp
Grill Cleaner to front
side of platens starting
from right platen to left
platen.
• DO NOT SCRUB
9
• Apply the grill cleaner to
platen surfaces starting
from right platen to left
platen.
• DO NOT SCRUB
14
on one platen version)
• Apply grill cleaner to
inner edges of the right
and left platens.
• DO NOT SCRUB
• Press green button to
raise right platen.
• Pour remaining McD HiTemp Grill Cleaner over
bottom grill surface.
10
11
12
• Apply the grill cleaner
to back side of platens
from right platen to left
platen.
• DO NOT SCRUB
• Apply the grill cleaner to
outer edges of right and
left platens.
• DO NOT SCRUB
15
• Spread the cleaner over
the entire lower grill
surface from front to
back using even strokes.
• DO NOT SCRUB
16
• Scrub front side of
platens from right platen
to left platen with KAY
Grill Cleaning Pad Holder
and Pad.
17
• (This step not required
on one platen version)
• Press green button to
lower right platen.
13
PART #4527466 (12 Aug 2011) Page 27
18
• Scrub at grill surfaces
starting from right platen
to left platen.
INSTALLATION/OPERATION & SERVICE MANUAL - 1&2 PLATEN GARLAND CLAMSHELL GRILLS WITH PRODUCT RECOGNITION
CLEANING & MAINTENANCE (continued)
• Rinse front, side and
back of platen surfaces
with a clean, sanitizersoaked grill cloth,
starting from right to left
platens.
• (This step not required
on one platen version)
• Press the green button
to lower right platen,
rinse inner edges of both
platens; then, raise.
19
20
• Scrub back side of
platens from right platen
to left platen.
24
• Scrub outer edges of
right and left platens.
25
21
22
23
• (This step not required
on one platen version)
• Press green button to
lower right platen.
• (This step not required
on one platen version)
• Scrub inner edges of the
right and left platens.
• Press green button to
raise the right platen.
• Scrub lower grill surface.
• Wipe back of lower grill
with a clean, sanitizersoaked grill cloth.
26
• Pour a small amount of
lukewarm water on a
clean, sanitizer-soaked
grill cloth over the
bottom grill surface and
wipe o residue.
27
• Place upper platen
Release Material sheets
at on grill surface.
• Gently clean both sides
of the Release Material
sheets with the KAY Grill
Cleaning Pad Holder.
28
PART #4527466 (12 Aug 2011)Page 28
GARLAND CLAMSHELL GRILLS WITH PRODUCT RECOGNITION INSTALLATION/OPERATION & SERVICE MANUAL - 1&2 PLATEN
CLEANING & MAINTENANCE (continued)
• Rinse both sides of the
29
Release Materialsheets
with a clean, sanitizersoaked grill cloth.
• Reinstall upper Release
Material sheets; secure in
place with bars and clips.
32
• Wipe remaining grill
surfaces with a clean,
sanitizer-soakedgrill
cloth.
30
31
• Wipe lower grill with a
clean,sanitizer-soaked
grill cloth. Repeat until
no visible soil remains.
• Empty, wash, rinse,
and replace the grease
troughs.
• Apply a thin coat of fresh
shortening to the lower
grill surface only.
33
PART #4527466 (12 Aug 2011) Page 29
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