Garland CXBE12 Installation Manual

INSTALLATION &

OPERATION MANUAL

ELECTRIC DUAL SIDE

CLAMSHELL BROILER

MODEL: CXBE12

FOR YOUR SAFETY:

DO NOT STORE OR USE GASOLINE OR

OTHER FLAMMABLE VAPORS OR LIQUIDS

IN THE VICINITY OF THIS OR ANY OTHER

APPLIANCE

WARNING:

IMPROPER INSTALLATION, ADJUSTMENT,
ALTERATION, SERVICE OR MAINTENANCE
CAN CAUSE PROPERTY DAMAGE, INJURY,

OR DEATH. READ THE INSTALLATION,

OPERATING AND MAINTENANCE

INSTRUCTIONS THOROUGHLY

BEFORE INSTALLING OR

SERVICING THIS EQUIPMENT

PLEASE READ ALL SECTIONS OF THIS MANUAL AND
RETAIN FOR FUTURE REFERENCE.

THIS PRODUCT HAS BEEN CERTIFIED AS COMMERCIAL

COOKING EQUIPMENT AND MUST BE INSTALLED BY
PROFESSIONAL PERSONNEL AS SPECIFIED.

INSTALLATION AND ELECTRICAL CONNECTION MUST
COMPLY WITH CURRENT CODES:

IN CANADA - THE CANADIAN ELECTRICAL CODE PART

1 AND / OR LOCAL CODES.

IN USA – THE NATIONAL ELECTRICAL CODE ANSI /
NFPA – CURRENT EDITION.

ENSURE ELECTRICAL SUPPLY CONFORMS WITH
ELECTRICAL CHARACTERISTICS SHOWN ON THE
RATING PLATE.

For Your Safety:
Post in a prominent location, instructions to be

followed in the event the user smells gas. This
information shall be obtained by consulting your
local gas supplier

THIS EQUIPMENT MUST BE INSTALLED AND COMMISSIONED BY A PROFESSIONAL, FACTORY-TRAINED

TECHNICIAN.

THIS EQUIPMENT MUST BE OPERATED UNDER AN APPROVED HOOD SYSTEM ONLY.

MANUFACTURED EXCLUSIVELY FOR CHICK-FIL-A BY

GARLAND COMMERCIAL RANGES

http://www.garland-group.com/

Part #4532096 Rev 6 (25 Oct 2013)

INSTALLATION OPERATION MANUAL GARLAND ELECTRIC CLAMSHELL BROILER, CXBE12 MODEL

IMPORTANT INFORMATION

WARNING:

THIS PRODUCT CONTAINS CHEMICALS KNOWN TO THE STATE OF CALIFORNIA TO CAUSE CANCER AND/OR BIRTH

DEFECTS OR OTHER REPRODUCTIVE HARM. INSTALLATION AND SERVICING OF THIS PRODUCT COULD EXPOSE

YOU TO AIRBORNE PARTICLES OF GLASS WOOL/CERAMIC FIBERS. INHALATION OF AIRBORNE PARTICLES OF

GLASS WOOL/CERAMIC FIBERS IS KNOWN TO THE STATE OF CALIFORNIA TO CAUSE CANCER. OPERATION OF

THIS PRODUCT COULD EXPOSE YOU TO CARBON MONOXIDE IF NOT ADJUSTED PROPERLY. INHALATION OF

CARBON MONOXIDE IS KNOWN TO THE STATE OF CALIFORNIA TO CAUSE BIRTH DEFECTS OR OTHER

REPRODUCTIVE HARM.

KEEP APPLIANCE AREA FREE AND CLEAR OF COMBUSTIBLES.

Contact

Us

Please feel free to contact

Us at 1-855-586-1542

Page 2

Part #4532096 Rev 6 (25 Oct 2013)

GARLAND ELECTRIC CLAMSHELL BROILER GRILL, CXBE12 MODEL INSTALLATION OPERATION MANUAL

CONTENTS

WARRANTY . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4

SHIPPING DAMAGE CLAIM PROCEDURE . . . . . . . . . . . . . . . . .4

SAFETY . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5

DIMENSION SPECIFICATION. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

Dimensions: Broiler . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

CLAMSHELL BROILER SPECIFICATION . . . . . . . . . . . . . . . . . . .7

Shipping Dimensions and Weight. . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Electrical Input Speci cations. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

INTRODUCTION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

Packing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

Unpacking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

Temporary Storage. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

Safety. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

INSTALLATION. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9

General . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Rating Plate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Positioning and Setup. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Appliances Equipped with Casters . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Air Supply and Ventilation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

ELECTRICAL CONNECTION. . . . . . . . . . . . . . . . . . . . . . . . . . . . .11

Electrical Grounding Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Important Electrical Precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

CLAMSHELL BROILER START UP . . . . . . . . . . . . . . . . . . . . . . . .12

Temperature Veri cation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

THERMOCOUPLE LOCATIONS DIAGRAM. . . . . . . . . . . . . . . .13

LOWER THERMOCOUPLE LOCATIONS . . . . . . . . . . . . . . . . . .14

UPPER THERMOCOUPLE LOCATIONS . . . . . . . . . . . . . . . . . . .14

LATCH SYSTEM INTERNAL OPERATION - A, UNLATCHING 15
LATCH SYSTEM INTERNAL OPERATION - B, LATCHING . . .16

CLAMSHELL BROILER ACCESSORIES. . . . . . . . . . . . . . . . . . . .17

ACCESSORIES INSTALLATION. . . . . . . . . . . . . . . . . . . . . . . . . . .18

USE AND CARE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19

Operation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

Shutdown . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

Warnings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

Service Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

Service and Parts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

CLEANING AND MAINTENANCE. . . . . . . . . . . . . . . . . . . . . . . .21

Daily Cleaning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

Weekly Cleaning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

CHICKEN PRODUCT PLACEMENT. . . . . . . . . . . . . . . . . . . . . . .26

CHICKEN / NUGGETS PRODUCT PLACEMENT . . . . . . . . . . .27

BACON / SAUSAGE PRODUCT PLACEMENT . . . . . . . . . . . . .28

DESCRIPTION OF CLAMSHELL BROILER CONTROL . . . . . .30

easyToUCH™ OVERVIEW . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .31

Clamshell Broiler Operating Modes:. . . . . . . . . . . . . . . . . . . . . . . . . 31

Cook Cycle Changes: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

OTHER easyToUCH™ SCREENS. . . . . . . . . . . . . . . . . . . . . . . . . .31

Temperatures:. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

Warnings and Alerts: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

Grates Open: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

Shutdown: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

Cleaning Reminders: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

START UP COOKING:. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

COOKING A RECIPE: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

CHANGES TO A RECIPE COOK CYCLE:. . . . . . . . . . . . . . . . . . . . . . . . 35

SLEEP MODE:. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35

SETTINGS MODE: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36

TROUBLESHOOTING STEPS . . . . . . . . . . . . . . . . . . . . . . . . . . . .38

Part #4532096 Rev 6 (25 Oct 2013)

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INSTALLATION OPERATION MANUAL GARLAND ELECTRIC CLAMSHELL BROILER, CXBE12 MODEL

WARRANTY

This warranty covers defects in material and workmanship under normal use providing that:

1. the equipment has not been accidentally or intentionally damaged, altered or misused;

2. the equipment is properly installed, adjusted, operated and maintained in accordance with national and
local codes and in accordance with the installation instructions provided with this product;

3. the warranty serial number a xed to the appliance by Garland has not been defaced, obliterated or removed;

4. an acceptable report for any claim under this warranty is supplied to Garland;

The equipment warranty coverage remains in force for a period of one (1) year (parts and labor) from the date
the product is  rst put into operation.

The Garland Group agrees to repair or replace, at it’s option, any part that proves to be defective in material or
workmanship at no charge for the part or normal labor.

We assume no responsibility for installation, adjustments, diagnosis, or normal maintenance such as: lubrication
of springs or valves.

We assume no responsibility for travel costs beyond two (2) hours and 100 miles/150Kms round trip, travel other
than overland, and overtime costs of repair.

We exclude broken glass, paint and porcelain  nish, surface rust, gasket material, ceramic material, light bulbs
and fuses from normal coverage.

We exclude damage or dysfunction caused by  re,  ood, and like “Acts of God” that are beyond the control of
The Garland Group.

We exclude failures caused by erratic voltage or gas supplies.

The Garland Group will only cover the cost of the parts replacement and/or service.

This warranty is limited and is in lieu of all other warranties, expressed or implied. The Garland Group, our
employees, or our agents shall not be held liable for any claims of personal injury or consequential damage or loss.

This warranty gives you speci c legal rights, and you may have other rights which vary from state to state.

Do not use abrasive materials on the chrome surface, such a
will void your warranty

Do not use this unit outdoors, operating unit outdoors will void your warranty.

Do not remove any permanently a xed labels, warnings or data plates from the appliance as this may invalidate
the Garland warranty.

Garland recommends a Preventative Maintenance Program which is essential to extends the life of the
equipment.

brasive scouring pads. Using abrasive materials

SHIPPING DAMAGE CLAIM PROCEDURE

Please note that the Garland equipment was carefully inspected and packed by skilled personnel before leaving
the factory. The transportation company assumes full responsibility for safe delivery upon acceptance of the
equipment. What to do if the equipment arrives damaged:

1. File a claim immediately regardless of the extent of damage.

2. Be sure to note, “visible loss or damage,” on the freight bill or express receipt and have the person making
the delivery sign it.

3. Concealed loss or damage: if damage is unnoticed until the equipment is unpacked, notify the freight
company immediately, (within 15 days), and  le a concealed damage claim.

Page 4

Part #4532096 Rev 6 (25 Oct 2013)

GARLAND ELECTRIC CLAMSHELL BROILER GRILL, CXBE12 MODEL INSTALLATION OPERATION MANUAL

SAFETY

• DISCONNECT ELECTRICAL SUPPLIES BEFORE OPENING PANELS FOR SERVICING.

• KEEP THE APPLIANCE AREA FREE AND CLEAR FROM COMBUSTIBLES.

• DO NOT OBSTRUCT THE FLOW OF COMBUSTION AND VENTILATION AIR (if applicable).

This appliance is for professional use and shall be used only by quali ed personnel.

Warning: Accessible parts may become hot during use. Young children should be kept away. This appliance is not

intended for use by persons (including children) with reduced physical, sensory or mental capabilities, or lack of
experience and knowledge, unless they have been given supervision or instruction concerning use of the appliance
by a person responsible for their safety.”

CAUTION: THIS EQUIPMENT MUST ONLY BE OPERATED UNDER AN APPROVED HOOD SYSTEM IN ACCORDANCE
WITH LOCAL REGULATIONS IN FORCE. THIS UNIT IS INTENDED FOR INDOOR USE ONLY.

THIS PRODUCT IS NOT AUTHORIZED FOR HOME OR RESIDENTIAL USE. GARLAND WILL NOT PROVIDE SERVICE,
WARRANTY, MAINTENANCE, OR SUPPORT OF ANY KIND OTHER THAN IN COMMERCIAL APPLICATIONS.

Do not operate the broiler unless it has been commisioned (Start-Up) by a Factory Authorized Service Center.

Do not operate the broiler without reading this operation manual.

Do not operate the broiler unless it has been properly installed and grounded.

Do not operate the broiler unless all service and access panels are in place and fastened properly.

Do not use an extension cord to connect this appliance to a power supply.

Do not use this appliance if the power cord is damaged. Do not attempt to repair a damaged power cord.

Caution! Use care when moving this unit. This unit cannot be dropped as it will impact the performance of the

electronics.

Take care not to expose the power cord to heat (i.e. near the  ue, etc.) and be careful not to damage the cord by
pinching or rubbing on sharp edges.

Do not clean the broiler with a power washer. This appliance is not approved for power washing.

The appliance generates signi cant amounts of heat and the operator should take care when touching accessible
surfaces that are likely to get hot. Surfaces close to the cooking surface including side panels may get hot enough
to burn skin.

Do not attempt to service this appliance unless you are a quali ed service technician.

This appliance is intended for commercial use only and should only be operated by fully trained and quali ed personnel.

The electrical power supply must be disconnected prior to cleaning or any maintenance or service work being done
on the appliance.

Do not sit or stand on the appliance under any circumstances. Serious injury and damage to the appliance and/or

property could result.

Warning: The broiler rack will get extremely hot. Even close up it will not appear to be hot but will burn you if you

touch it.

Part #4532096 Rev 6 (25 Oct 2013)

Page 5

INSTALLATION OPERATION MANUAL GARLAND ELECTRIC CLAMSHELL BROILER, CXBE12 MODEL

DIMENSION SPECIFICATION

Dimensions: Broiler

318

12.5

207

8.2

1245

49

APPROXIMATE

606

23.8

91

3.6

960

37.8

COOKING SURFACE

839

33.0

801

31.6

Page 6

±

0.5[12.7] FOR LEVEL

ADJUSTMENT(FRONT CASTERS ONLY)

591

23.3
989

38.9

APPOXIMATE

198

7.8

MODEL

259

10.2

12.7

HEIGHT

323

*

WIDTH DEPTH

inches mm inches mm inches mm

CXBE12

49 1245 12.5 318 37.8 960

* Height shown to top of the  exible conduit and therefore indicated as approximate.

Part #4532096 Rev 6 (25 Oct 2013)

152

6.0

GARLAND ELECTRIC CLAMSHELL BROILER GRILL, CXBE12 MODEL INSTALLATION OPERATION MANUAL

CLAMSHELL BROILER SPECIFICATION

Shipping Dimensions and Weight

SHIPPING DIMENSIONS

MODEL

43 1/2”

(1105mm)

CXBE12

37 13/16”

(960mm)

Electrical Input Speci cations

MODEL

Voltage (V) Total kW

CXBE12 208 / 3phase 16.05 60 43.4 43.4 47.0

Length Width Height

Length Width Height

inches (mm)

27 3/8”

(695mm)

UNCRATED DIMENSIONS

inches (mm)

12 1/2”

(960mm)

ELECTRICAL REQUIREMENTS**

Frequency

49 5/8”

(1260mm)

49”

(1245mm)

(Hz)

Shipping Weight

545 lbs/247 Kg

Unit Weight

480 lbs/218 Kg

Unbalance 3 phase Amps

per line

L1 L2 L3

A 5-feet (1524mm) power supply cord with an integral (NEMA 15-50) plug is provided with each model.

Note: Wiring diagram is supplied with each unit.

Part #4532096 Rev 6 (25 Oct 2013)

Page 7

INSTALLATION OPERATION MANUAL GARLAND ELECTRIC CLAMSHELL BROILER, CXBE12 MODEL

INTRODUCTION

GARLAND RECOMMENDS THAT INSTALLATION, MAINTENANCE AND REPAIRS BE DONE BY AN
AUTHORIZED SERVICE AGENCY, OTHERWISE THE WARRANTY WILL BE DEEMED NULL AND
VOID. FOR A LIST OF AUTHORIZED SERVICE AGENTS, REFER TO THE GARLAND WEB SITE AT
http://www.garland-group.com.

This appliance should be given regular care and maintenance to operate at peak performance and
maximum energy e ciency. It is recommended that the unit be inspected every 6 months by a
certi ed service technician for proper operation and performance. Remember “regular maintenance
ensures peak performance.”

Every broiler is inspected and tested at the factory prior to shipment.

Packing

The product is shipped in a substantial crate with
the broiler in vertical position. Casters are factory
installed on the broiler. Garland places the unit/
accessories in the crate in a neat and organized
manner and in such a way as to eliminate
damage from movement, rubbing etc.

Check crate for any visible damage sustained
during transit.

It is recommended to remove crate when the
clamshell broiler is inside the kitchen.

Unpacking

CAUTION

Heavy load

Use of lifting aids
and proper lifting

technique required

Carefully remove unit from crate and thoroughly
inspect it for any visible or concealed damage.
Report any damage immediately to your carrier
to  le the appropriate freight claims. For more
information, see page 4. Push or pull broiler must
be taken care to see that the broiler does not tip
over.

Do not remove any permanently a xed labels,

warnings or data plates from the appliance as
this may invalidate the Garland warranty.

Temporary Storage

Garland provides adequate protection under
normal conditions. The broiler may need
additional protection if it is stored near salt water,
a tropical area, or other unfavorable conditions.
You must contact Garland immediately if these
conditions occur.

Safety

It is essential that the instructions in this manual
be strictly followed for the safe and economical
operation of the equipment. Should it be
known or suspected that a fault exists with the
appliance, then it must not be used until the fault
is recti ed by a authorized or certi ed service
person.

This appliance provides a sleep mode which
ensures the unit avoids overheating when idle.

Page 8

Part #4532096 Rev 6 (25 Oct 2013)

GARLAND ELECTRIC CLAMSHELL BROILER GRILL, CXBE12 MODEL INSTALLATION OPERATION MANUAL

INSTALLATION

THIS PRODUCT IS NOT AUTHORIZED FOR HOME OR RESIDENTIAL USE. GARLAND WILL NOT PROVIDE
SERVICE, WARRANTY, MAINTENANCE, OR SUPPORT OF ANY KIND OTHER THAN IN COMMERCIAL
APPLICATIONS.

General

In the United States the installation must comply
with the latest edition of the National Electrical
Code ANSI/NFPA 70 – latest edition and/or local
Codes to assure safe and e cient operation.

In Canada, the installation must comply with
local codes and CSA B149.1 and handling Code
–latest edition and the Canadian Electrical Code
C22.1 – latest edition.

In other countries installation must be carried out
by a factory authorized service representative
according to the relevant regulations, codes of
practice and the related requirements of the
country of destination.

Adequate clearance must be provided for
servicing and proper operation.

If you have any questions regarding the
installation of this unit, contact the Garland
Service Department at (855)-586-1542 or Garland
Regional Service Managers.

Rating Plate

Two (2) rating plates will be intalled on each unit,
and they can be found:

a. Inside the front panel under the electronic

touch control.

b. Outside the right side panel, lower left side.

Positioning and Setup

CAUTION

Heavy load

Use of lifting aids
and proper lifting

technique required

The unit is very heavy (500 Lbs) so some form of
mechanical assistance is recommended to lift
and position the broiler.

The unit is designed to be placed on a smooth
and level  oor built to withstand the weight
of the fully laden appliance. To comply with
NSF Sanitation Standards the unit must stand
on casters for ease of mobility during cleaning
procedures.

Appliances Equipped with Casters

All broilers are shipped with casters intalled
in place, however some adjustment may be
required to level the unit. The front casters are
adjustable swivel casters with brakes. The rear
casters are  xed. Garland recommends installing
restraining chains/cables from the  oor/wall to
the rear of the unit. These restraints limit the
mobility of the appliance.

If service or replacement parts
are needed, refer to the model
number (including pre x &
su x letters/numbers) and
serial number on the rating
plate when in contact with the
factory or authorized service
agency. These numbers ensure

b

a

proper unit identi cation, faster
and more accurate service.

Part #4532096 Rev 6 (25 Oct 2013)

FRONT CASTER WITH BRAKE REAR CASTER WITHOUT BRAKE

Page 9

INSTALLATION OPERATION MANUAL GARLAND ELECTRIC CLAMSHELL BROILER, CXBE12 MODEL

INSTALLATION, continuation

Air Supply and Ventilation

VENTILATION REQUIREMENTS MAY BE SUBJECT TO LOCAL BUILDING AND FIRE CODES. CONSULT
LOCAL AUTHORITIES HAVING JURISDICTION.

This broiler appliance must be vented properly
to operate correctly and safely. Due to the
extremely high temperature a  re safety system
should be installed. In addition, frequent
cleaning of the vent hood and the appliance
greatly reduces any  re risk.

For any commercial cooking appliance, means
must be provided to exhaust combustion
waste products, steam, etc. to the outside of
the building. Proper ventilation is essential for
optimum performance.

Air movement should be checked during
installation. There must be adequate air
intake into the building to compensate for
the amount of air removed by the ventilation
system. Without a proper balance, abnormal
atmospheric pressure will occur, a ecting burner
and appliance performance. If air movement is a
concern, adjustments should be made to correct
the problem by Factory authorized service
technician.

HAVING DIFFICULTY OPENING DOORS THAT
EXIT THE BUILDING IS AN INDICATION THAT THE
BUILDING HAS A PROBLEM WITH AIR MOVEMENT.

Do not use fans to blow air directly at the
appliance. This can create air cross-currents
and/or excessive drafts that interfere with the
operation of the unit.

Page 10

Part #4532096 Rev 6 (25 Oct 2013)

GARLAND ELECTRIC CLAMSHELL BROILER GRILL, CXBE12 MODEL INSTALLATION OPERATION MANUAL

ELECTRICAL CONNECTION

HIGH

DISCONNECT THE POWER SUPPLY BEFORE SERVICING.

VOLTAGE

IMPORTANT: The appliance must be electrically
grounded in accordance with local codes, or in
the absence of local codes, with the National
Electrical Code ANSI/NFPA70, or the Canadian
Electrical Code CSA C22.2, as applicable.

Electrical Grounding Instructions

The appliance is equipped with a standard Nema
15-50 plug with appropriate strain relief for your
protection against shock hazard and should be
plugged directly into a properly grounded three
prong receptacle. Do not cut or remove the
grounding prong from this plug.

Important Electrical Precautions

Never touch anything that is powered by
electricity when your hands are wet.

It is recommended to allow enough slack on the
electrical cord to allow the appliance to be pulled
out for proper regular cleaning and maintenance.

DO NOT USE AN EXTENSION CORD TO CONNECT

THIS UNIT TO A POWER SUPPLY.

DO NOT USE THIS APPLIANCE IF THE POWER

CORD IS DAMAGED.

DO NOT ATEMPT TO REPAIR A DAMAGED POWER

CORD.

DO NOT EXPOSE THE POWER CORD TO HEAT OR

SHARP EDGES.

DO NOT OPERATE BROILER IF THE CORD HAS

BEEN PINCHED OR HAS BEEN DAMAGED AS A
RESULT OF RUBBING ON SHARP EDGES.

Part #4532096 Rev 6 (25 Oct 2013)

Page 11

INSTALLATION OPERATION MANUAL GARLAND ELECTRIC CLAMSHELL BROILER, CXBE12 MODEL

CLAMSHELL BROILER START UP

IMPORTANT NOTE:

Prior to installation, check the electrical supply to ensure input voltage and phase match the
equipment - voltage rating and phase. Many local codes exist and it is the responsibility of the
owner/installer to comply with these codes.

Temperature Veri cation

Certied

Installer

Ensure power supply is connected to the
appliance.

Remove all factory applied protective material
by washing with hot water, mild detergent, or a
soap solution.

NOTE: Each clamshell broiler has been factory
tested and adjusted prior to shipment. It may
be necessary to further adjust the unit as part
of a proper installation. Such adjustments are
the responsibility of the installer. Adjustments
are not considered to be defects in material and
workmanship and are not covered under the
original equipment warranty.

HOT SURFACE

Grill Temperatures

Will Cause Severe

Burns

Embedded heating elements and thermocouples
in ductile cast iron grates allow a maximun
temperature of 600°F/316°C .

Infrared heating elements allow for a maximum
temperature of 800°F /427°C.

Must clean upper and lower clamshell broiler
cooking surface.

1. The upper and lower clamshell broiler should
be at operating temperatures to perform
this calibration procedure (approximately 30
minutes).

2. Place temperature probe over the
thermocouples as per  gure #1 (under:
thermocouple locations diagram). Allow 5 to
10 seconds for the pyrometer to respond and
stabilize temperature.

Page 12

3. Temperature delta between pyrometer and

0

controller must be +/- (20

F). If temperature
delta between pyrometer and controller
is greater than +/- (200F), call Garland
Technical Service Group at 1- 855-586-

1542.

Part #4532096 Rev 6 (25 Oct 2013)

GARLAND ELECTRIC CLAMSHELL BROILER GRILL, CXBE12 MODEL INSTALLATION OPERATION MANUAL

”

THERMOCOUPLE LOCATIONS DIAGRAM

HOT SURFACE

THERMOCOUPLE LOCATION

Grill Temperatures

Will Cause Severe

Burns

2.72”

14.92”

A

B

7.68”

COOKING AREA

-BOTTOM-

2.35”

2.72”

14.73”

RL

GRILL FRONT

C

2.35

D

7.23

RL

COOKING AREA

-TOP-

Part #4532096 Rev 6 (25 Oct 2013)

A = Bottom Left Rear
B = Bottom Right Front

Figure #1

C = Top Right Rear
D = Top Left Front

Page 13

INSTALLATION OPERATION MANUAL GARLAND ELECTRIC CLAMSHELL BROILER, CXBE12 MODEL

LOWER THERMOCOUPLE LOCATIONS

UPPER THERMOCOUPLE LOCATIONS

Page 14

Part #4532096 Rev 6 (25 Oct 2013)

GARLAND ELECTRIC CLAMSHELL BROILER GRILL, CXBE12 MODEL INSTALLATION OPERATION MANUAL

LATCH SYSTEM INTERNAL OPERATION - A, UNLATCHING

Check list for the top platen grate latch mechanism and the to the cowl assembly:

HOT SURFACE

Grill Temperatures

Will Cause Severe

Burns

PPE

Approved Personal

Protective Equipment

Must be worn

How to un-latch top grate from cowl assembly.

Untighten knob counterclockwise aproximately  ve
turns (as shown in  gure #1), until grate will drop
aproximately 1/4” to a safety lock, not allowing the
grate to drop all the way down (as shown in  gure
#2).

Cowl Ass'y

Latch

Grate

Pull

Figure #3 shows the latch completely un-latched

from the cowl assembly.

Important note: Hand support should be
maintained until the grate is fully locked in closed
or open resting position, to prevent the sudden
drop of the grate assembly.

Figure #1 shows the latch system locked in place.

1/4" drop

Figure #2 shows the latch system in safety place.

Simultaneously push the grate up while pulling the
knob out to release the grate as shown in  gure
#3. (knob does not come out of the cowl assembly)
Grate can now separate from the cowl assembly.
Keep holding the grate until the resting position.

Part #4532096 Rev 6 (25 Oct 2013)

Page 15

INSTALLATION OPERATION MANUAL GARLAND ELECTRIC CLAMSHELL BROILER, CXBE12 MODEL

LATCH SYSTEM INTERNAL OPERATION - B, LATCHING

HOT SURFACE

Grill Temperatures

Will Cause Severe

Burns

PPE

Approved Personal

Protective Equipment

Must be worn

How to latch the top grate to cowl assembly.

While pulling the knob, with the other hand lift up the
upper grate, (as shown in  gure #4).

Note: Ensure the upper grease shield is in the right
place aligning the two notches as shown above.

Pull

Figure #6 shows the latch completely latching the grate

to the cowl assembly. Turn knob approximately 5 turns,
until you feel resistance.

Important note: Hand support should be maintained
until the grate is fully locked in place, to prevent the
sudden drop of the grate assembly.

How to check:
Knob should be turned

clockwise only  nger tight.
Ensure the bracket is tight,

in place and there is no
gap on either side of the
bracket.

Figure #4 shows the grate getting in place to be latched.

Push

Figure #5 shows the latch system passing through safety

lock area.

Push knob until pass the safety lock and into the locking
position, moving the grate slightly up/down.

Page 16

Incorrect:
Grate not in place, front side too low compared to rear

side.

Correct:
Grate in place, with consistent gap.

Part #4532096 Rev 6 (25 Oct 2013)

GARLAND ELECTRIC CLAMSHELL BROILER GRILL, CXBE12 MODEL INSTALLATION OPERATION MANUAL

T

y

e

CLAMSHELL BROILER ACCESSORIES

Note: Accessories will be available for the broiler launch period and later could be purchased through
the Chick Fil A warehouse. (subject to change)

Front Tray

Nugget Rack

Brush Holder

Disposable Front Tray

b

Hi Temperature

Grill Brush

Scraper

(not stored on broiler)

Brush Handle

Cambro Insert

(not used on broiler)

l

Oil Roller Handle

Nugget Rack Holster

Part #4532096 Rev 6 (25 Oct 2013)

Oil Roller

Page 17

INSTALLATION OPERATION MANUAL GARLAND ELECTRIC CLAMSHELL BROILER, CXBE12 MODEL

ACCESSORIES INSTALLATION

1

2

3

8

9

Page 18

Part #4532096 Rev 6 (25 Oct 2013)

GARLAND ELECTRIC CLAMSHELL BROILER GRILL, CXBE12 MODEL INSTALLATION OPERATION MANUAL

USE AND CARE

Operation

IF FOR ANY REASON THE ELECTRICAL POWER IS INTERRUPTED OR THE CIRCUIT BREAKER IS TURNED
OFF, TURN THE POWER OFF TO THE APPLIANCE BY SWITCHING THE MAIN POWER SWITCH OFF.
CONTACT A FACTORY AUTHORIZED SERVICE REPRESENTATIVE BEFORE ATTEMPTING TO RESTORE
THE POWER. FOR A LIST OF AUTHORIZED SERVICE AGENTS, REFER TO THE GARLAND WEBSITE AT
http://www.garland-group.om

Shutdown

Turn main switch to the “OFF”, “0” position

For extended shut down periods, turn main
switch “OFF” “0” position, and unplug the
electrical power cord.

NOTE: Do not abuse the appliance by leaving at
high temperature setting when not required.

Warnings

Do not use an extension cord to connect this

appliance to a power supply.

Do not use this appliance if the power cord is

damaged.

Do not attempt to repair a damaged power cord.

Do not expose the power cord to heat (i.e. near

the  ue, etc.) and be careful not to damage the
cord by pinching or rubbing on sharp edges.

Do not clean the unit with a power washer.

This appliance is not approved for power
washing.

The appliance generates
signi cant amounts of heat and
the operator should take care
when touching accessible surfaces

HOT SURFACE

that are likely to get hot. Areas

close to the cooking surface
including side panels may get hot enough to
burn skin.

Do not attempt to service this appliance unless

you are a factory authorized service technician as
it will void your warranty.

This appliance is intended for commercial use
only and should only be operated by fully trained
and quali ed personnel.

The electrical power supply must be
disconnected prior to cleaning, maintenance or
service.

Do not sit or stand on the appliance under any

circumstance. Serious injury and damage to the
operator, appliance and/or property could result.

Do not operate the appliance unless all panels

and covers are installed.

Ensure that the unit does not contain food debris
or is obstructed in any way. A clean cooking
surface is imperative for proper operation.

Use only stainless steel, wood or plastic tools as
supplied to scrape o heavy deposits or oil.

Do not use generic steel scrapers or knives, as

iron particles may become embedded and rust.

NEVER USE STEEL WOOL.

The Grease Box should be emptied as required.

Do not allow it to over ll.

Part #4532096 Rev 6 (25 Oct 2013)

Page 19

INSTALLATION OPERATION MANUAL GARLAND ELECTRIC CLAMSHELL BROILER, CXBE12 MODEL

USE AND CARE, continuation

Do not cool o a hot broiler with ice. The use of

ice may damage the castings, crack the welds, or
warp the broiler grate castings which will void
the warranty.

Once the unit has cooled, external stainless steel
panels should be cleaned using a mild detergent
and/or a food-safe liquid cleaner designed to
clean stainless steel. If necessary to use a non­metallic scouring pad, always rub in the direction

Use only stainless steel, wood or plastic tools
to scrape o heavy deposits or oil. Do not use
ordinary steel scrapers or knives, as iron particles
may become embedded and rust. NEVER USE
STEEL WOOL.

The Grease Box should be emptied as required.

Do not allow it to over ll.

Rinse with clean water and wipe away residue
with a clean, dry cloth.

of the grain in the metal to prevent scratching.
Wash a small area at a time and rinse the
washed area with a clean sponge dipped into a
disinfectant and wipe dry with a soft clean cloth
before it can dry.

Scrape the grease trough and chute, directing
any grease/debris into the grease drawer. Once
cool enough to handle, empty grease drawer,
scraping out stubborn grease/debris and wash
drawer in a hot soapy solution.

It is recommended to clean the control screen
only with a damp soft cloth.

Service Maintenance

Any maintenance involving the disassembly of components should be performed by a factory
authorized service technician as part of a regular kitchen maintenance program. Regular (at least
6 month intervals) inspection should be done to verify performance and make any necessary
adjustments to the appliance. In addition, cleaning behind the front panel should also be done by
factory authorized service technician during regular maintenance.

Service and Parts

If for any reason this appliance requires service, contact The Garland Technical Service Department
at 1-855-586-1542. All repairs must be performed by a quali ed technician, using genuine Garland
replacement parts or there will be a risk of voiding the warranty.

Refer to the rating plate found on the right exterior side of the unit, when calling for service. The plate
contains the model and serial numbers for your appliance. Properly identifying the appliance will
ensure the factory, or your local service agency provide faster and more accurate service.

Page 20

Part #4532096 Rev 6 (25 Oct 2013)

GARLAND ELECTRIC CLAMSHELL BROILER GRILL, CXBE12 MODEL INSTALLATION OPERATION MANUAL

CLEANING AND MAINTENANCE

IMPORTANT NOTE:

THIS APPLIANCE WILL WORK AT MAXIMUM PERFORMANCE AND LAST LONGER IF IT IS PROPERLY MAINTAINED.
FOLLOWING A CLEANING SCHEDULE AND HAVING THE UNIT CHECKED AT LEAST ANNUALLY BY AN
AUTHORIZED SERVICE AGENT ARE RECOMMENDED.

IT IS THE USER’S RESPONSIBILITY TO PREVENT THE HAZARDS OF GREASE ACCUMULATION BY

CAUTION
Cleaning

in

Process

Daily Cleaning

CLEANING AND MAINTAINING THEIR APPLIANCE ON A REGULAR BASIS. GARLAND WILL NOT BE
RESPONSIBLE FOR DIMINISHED PERFORMANCE AND/OR DAMAGE, OR FIRES RESULTING FROM

MISUSE AND/OR POOR CLEANING AND MAINTENANCE PROCEDURES.

(Always check with Chick- ll-A store Manager for latest cleaning information)

Warning: Always disconnect

electrical power before cleaning
accessible panels.

ELECTRICAL

HAZARD

1. Press the GREEN
button to raise
upper platen; allow
clamshell broiler to
cool for approximately
20 minutes before
cleaning.

2. Turn the clamshell
broiler Main Power
Switch OFF. (Green
Main Power switches
are set at the ON:”I”
and OFF: “0” position)

ON

OFF

HOT BROILER

Broiler temperature extremely
high, be very careful.

3. Brush broiler grates
with broiler brush.
upper grate  rst. Brush
from front to back, to
push debris towards
the back of broiler.

4. Brush the lower broiler
grates with broiler
brush. Brush from
front to back with a
slight back and forth
movement.

Part #4532096 Rev 6 (25 Oct 2013)

Protect you Hands

Wear Glove

Page 21

INSTALLATION OPERATION MANUAL GARLAND ELECTRIC CLAMSHELL BROILER, CXBE12 MODEL

CLEANING AND MAINTENANCE, continuation

5. Use detailing tool to
raise each half of lower
grate. Careful not to
drop grates while they
are raised.

6. Scrape grate surfaces
that are now exposed,
 rst with tooth side
of detailing tool,
then with smooth
side. Brush heating
elements and area of
heavy build-up using
broiler brush.

7. Use detailing tool to
lower grate halves
back into a lower
position.

9. Use Kay QSR super
contact cleaner to
clean stainless steel
edges around upper
and lower grates.

• Wring out a clean,
sanitized towel and
spray with Kay QSR
super contact cleaner.

• Turn towel over and
wipe surface again to
remove excess cleaner.

CAREFUL!

CRUMBS COULD STILL BE WARM.

BE AWARE; CRUMBS MUST BE
COOL BEFORE DISCARDING
IN TRASH CAN

8. Remove frame (skirt)
on each side of lower
broiler. Lift each frame
straight up from the
sides, then tilt until
frame is clear of broiler.

Important Note: Be careful not to get Kay QSR
super contact cleaner on the grates.

10. Remove grease
drawer and crumb
ba e.

• Slide out grease
drawer.

• Remove crumb ba e.

• Scrape crumbs from
ba e and grease
drawer with metal
spatula and discard in
trash can.

11. Rinse crumb ba e,
grease drawer
and detailing tool
with sprayer at the
compartment sink.

• Remove grease
drawer and empty
into sink.

• Spray grease drawer,
crumb ba e and
scraper with hot water.

Page 22

Part #4532096 Rev 6 (25 Oct 2013)

GARLAND ELECTRIC CLAMSHELL BROILER GRILL, CXBE12 MODEL INSTALLATION OPERATION MANUAL

CLEANING AND MAINTENANCE, continuation

• Remove any
remaining carbon
build-up with metal
spatula

• Clean brush tool
with sprayer at
compartment sink.

12. Remove roller pan
and discard canola oil
left in the pan.

13. Disassemble oil roller
by sliding roller o of
handle.

16. Sanitize all exterior broiler surface

• Wring out a clean, sanitized towel well and
spray with sanitizer.

• Wipe all exterior surfaces.

• Leave sanitizer on surfaces for at least 15
seconds to kill any remaining bacteria.

• Turn towel over and wipe surface again to
remove excess sanitizer.

• Clean the control screen only with a damp soft
cloth.

17. Reinstall parts
removed for cleaning,
after they have air­dried.

Important Note: Roller brushes should be
cleaned daily and discarded at the end of the
week.

Tip: Cleaning Instructions are guidelines. Clean
more frequently if needed.

14. Wash, rinse, sanitizer and air -dry crumb ba e,
grease drawer, detailing tool, broiler brush,
nugget screen, lower broiler frames, storage
compartment, roller pan, oil roller and handle.

• Wash, rinse, sanitize
and air-dry all parts in
compartment sink.

• Replace all parts after
cleaning.

15. Clean all exterior broiler surfaces

• Wring out a clean, sanitized towel well and
spray with degreaser solution.

• Wipe all exterior surfaces.

• Turn towel over and wipe surface again to
remove excess degreaser.

Part #4532096 Rev 6 (25 Oct 2013)

Weekly Cleaning

A. Exhaust Fan

Thorough cleaning is required at least once
a week of the fan. Additional cleaning of the
exhaust fan may be necessary to avoid build-up
inside the exhaust system on the upper broiler
grate platen.

18. Remove the three
(3) thumb screws
located around the
motor.

Important: Be gentle
with the electrical
conduit when
removing motor,
electrical conduit is
not designed to be
disconnected. Do not
attempt to disconnect
the motor conduit.

Page 23

INSTALLATION OPERATION MANUAL GARLAND ELECTRIC CLAMSHELL BROILER, CXBE12 MODEL

CLEANING AND MAINTENANCE, continuation

B. Upper broiler housing

Once a week, additional cleaning is necessary
to avoid build-up behind upper broiler grate.
During daily cleaning, perform these steps
after scraping and wiping all grates and before
raising lower broiler grates for cleaning.

23. Release upper broiler

19. Lift up the motor, and spray with degreaser
solution to the wheel blower. It is
recommended to perform cleaning over a
towel/rug/paper for easy disposal of the falling
debris. Rest the upper blower assembly safe
with all other parts are cleaned and returned.

20. Remove exhaust
tray, wring out a
clean, sanitized
towel and spray
with degreaser
solution. Turn towel
over and wipe
surface to remove
grease.

grate in order for
surfaces behind grate
to be cleaned.

• With the broiler
upper platen in the
raised position, rest
gloved hand in place
to catch upper grate
when it is released.

• Turn knob counterclockwise until grate is
released. This may require 5 or more turns to
unlatch

24. Wipe surface with
damp towel, until
clean. Use detailing
tool if excessive
carbon buildup is
present.

21. Spray the exhaust tray and housing with
degreaser solution. They can be cleaned in the
sink to remove grease/debris.

22. Place exhaust tray,
housing & motor in
place and tighten
the (3) thumb
screws manually by
hand.

Page 24

25. Remove upper
grease shield out
of the broiler lid.
Wash, rinse, sanitize,
and air dry until
compartment is dry.

26. Clean areas not
accessible during
daily broiler cleaning.
Wipe inside of
stainless steel edges
around broiler grate.

Part #4532096 Rev 6 (25 Oct 2013)

GARLAND ELECTRIC CLAMSHELL BROILER GRILL, CXBE12 MODEL INSTALLATION OPERATION MANUAL

CLEANING AND MAINTENANCE, continuation

Note: Ensure that the upper grease shield is in
the right place aligning the two notches as shown

27. Clean areas at the far end of the broiler grate
assembly. Wipe clean with a damp cloth all the
grease accumulated in that area as illustrated
above.

above.

31. Tighten knob
completely, until
bracket touches the
cowl assembly, but
do not over-tighten.
Ensure broiler grate is
tight up to the cowl
assembly. The grate
should be parallel to
the cowl assembly.

28. Wipe the hinges and surrounding areas
between the cowl assembly and the grate until
clean, with a damp cloth as shown above. Avoid
catching  ngers in the mechanism.

29. Brush upper heating
elements and areas of
heavy build-up using
broiler brush.

30. Replace upper grease
shield and return
upper broiler grate to
position.

• Raise grate to just
below lid or cowl.

• Pull knob out to allow
grate to slide into
place.

• Continue supporting
weight of grate until
knob is completely
tightened.

(see previous latching

instructions)

32. Discard used oil
roller pads. New ones
should be used when
assembling oil roller
for the next day.

Part #4532096 Rev 6 (25 Oct 2013)

Page 25

INSTALLATION OPERATION MANUAL GARLAND ELECTRIC CLAMSHELL BROILER, CXBE12 MODEL

CHICKEN PRODUCT PLACEMENT

(Always check with Chick- ll-A store Manager for latest cooking methods)

This procedure is used to cook marinated chargrilled
 lets, unmarinated Chick- l-A  lets and Grilled
Nuggets on the Garland clamshell broiler.

Before you begin loading chicken, be sure to…

≠ Verify that chicken has been thawed (35°-40°F

/ 1.7° - 4.4°C). Chicken that is not completely
thawed will not cook properly and may not reach
the internal product temperature required to kill
bacteria (165°F / 74°C).

≠ Verify that enough chicken for current batch has

been  leted.

≠ Verify remaining shelf life and quality of chicken.

Notify your Supervisor or Operator if any chicken
has passed its expiration date.

≠ Keep chicken refrigerated until immediately

before grilling so it will maintain an internal
product temperature of 40°F / 4.4°C or lower.

≠ To avoid  avor transfer, use separate yellow trays

for transferring chargrilled  lets and Nuggets/
Chick- l-A  lets to broiler.

≠ Store yellow tray (and yellow-handed tongs,

if used) in refrigerator when not in use to help
prevent bacterial growth.

Ingredients Quantities

Raw  lets (chargrilled
or Chick- l-A  lets)

Up to 10 per batch

Raw Nuggets Up to 40 per batch

3. Load raw chicken onto broiler.

• Fillet:

— Ensure that oil has been applied to lower and

upper broiler grates.

— Load up to 10  lets on broiler (5 rows of 2

 lets), working from front to back.

— Position  lets so they are centered on left

half or right half of lower broiler grate (not
overlapping outer or inner edges of broiler
grate).

2

1

4

3

1

2

Equipment/Items Used For

Yellow food service
gloves

Handling raw chicken

Yellow apron Working with raw chicken

Transferring raw
Designated yellow
trays

chargrilled  lets to broiler

Transferring raw Nuggets/

Chick- l-A  lets to broiler

1. Remove chicken from refrigerator and place it on
designated yellow tray.

2. Notify Boards person that  lets are ready for
cooking. This will alert Boards person to prepare
broiler.

Page 26

Load of 2  lets Load of 4  lets

10

9

6

5

4

2

3

1

8

7

6

4

5

3

2

1

Load of 6  lets Load of 10  lets

— Place  lets with smooth side down because

best broiler marks will show on smooth side.

— Point tips of  lets to outside of broiler, so that

thickest portion of  let is in center of broiler.

— Make sure  lets do not touch.

Part #4532096 Rev 6 (25 Oct 2013)

GARLAND ELECTRIC CLAMSHELL BROILER GRILL, CXBE12 MODEL INSTALLATION OPERATION MANUAL

CHICKEN / NUGGETS PRODUCT PLACEMENT

• Nuggets:

— Ensure that Nugget screen is in place on lower

broiler grate and that oil has been applied to
screen and upper broiler grate.

Cook only the amount of chicken that will be served
within 30 minutes. Never cook more than designated
amount at a time.

Do not use butter- avored oil to coat broiler grates

4. Notify Boards person that chicken is loaded and
ready to be cooked.

5. Remove raw chicken transfer pans (and any
utensils used) from Boards area while Boards
person lowers broiler lid.

6. Refrigerate transfer pans (and any utensils used)
to minimize risk of bacterial growth.

— Load up to 40 Nuggets starting at front of

broiler; spread Nuggets out evenly on Nugget

screen.
— Keep Nuggets at least ½” from edge of broiler.
— Make sure Nuggets do not touch. Nuggets

that touch will stick together and will not cook

properly.

7. Clean and sanitize yellow tray (and any utensils
used) every 4 hours.

— Take items to sink after 4 hours of use.
— Wash, rinse, sanitize and air-dry. This breaks

bacterial growth cycle and reduces food safety
risks.

CAUTION: If broiler sounds warning tone while
loading product, step back from broiler immediately
to avoid risk of being burned when broiler lid closes. If
this happens, ask Boards person to reset timer.

To avoid cross-contamination, never touch broiler
without  rst removing yellow gloves and washing
and sanitizing hands.

Part #4532096 Rev 6 (25 Oct 2013)

Page 27

INSTALLATION OPERATION MANUAL GARLAND ELECTRIC CLAMSHELL BROILER, CXBE12 MODEL

BACON / SAUSAGE PRODUCT PLACEMENT

(Always check with Chick- ll-A store Manager for latest cooking methods)

Before you begin cooking bacon or sausage, be
sure to:

≠ Verify that broiler is clean. If any burned

food particles or carbon build-up appear on
upper or lower broiler grates, clean them with
broiler brush. (See Garland Broiler: Cleaning
Garland Broiler after Each Batch).

≠ Verify that Duke holding station has been

pre-heated, that compartment for holding
sausage (SAUS) has a black, solid lid (SOLD)
and that compartment for holding bacon
(BACN) has a gray, vented lid (VENT).

Ingredients Quantities

Bacon half-slices Up to 30 per batch

Sausage patties Up to 10 per batch

to  nish loading product within 3 minutes, press
ABORT icon to reset 3-minute timer

3. Load bacon or sausage on broiler.

• Bacon:

— Load up to 30 half-slices of bacon on broiler,

working from front to back. Position slices
horizontally on broiler grates.

Equipment/Items Used For

Used For Clear food
service gloves or
metal-handled tongs

Food  lm

Dated and labeled
stickers

Metal spatula or metal­handled tongs

Duke holding pan Holding bacon or sausage

1. Remove thawed bacon or sausage from
refrigerator. Cook only amount that will be used
within 30 minutes.

2. 2. Press PRESS & GO icon to bring broiler out
of standby mode, if needed. Display will show
available products to be cooked on the broiler.

It is NOT necessary to coat broiler grates with oil when
cooking bacon or sausage.

Placing bacon or sausage
on broiler

Wrapping unused bacon
or sausage

Monitoring shelf life

Removing cooked bacon
or sausage from broiler

— Position bacon half-strips so they are on left

halfor right half of lower broiler grate (not
overlapping outer or inner edges of broiler
grate).

— Make sure bacon half-strips do not touch.

• Sausage:

— Load up to 10 sausage patties (5 rows of 2

patties), working from front to back.

CAUTION: To save energy, broiler will automatically
close and enter sleep mode unless a cooking cycle
is started within 3 minutes from end of previous
cooking cycle.

• Load bacon or sausage as soon as broiler is ready.

• If unexpectedly delayed so that you are not able

Page 28

— Position sausage so that patties are centered

on left half or right half of lower broiler grate
(not overlapping outer or inner edges of broiler
grate).

— Make sure sausage patties do not touch.

Part #4532096 Rev 6 (25 Oct 2013)

GARLAND ELECTRIC CLAMSHELL BROILER GRILL, CXBE12 MODEL INSTALLATION OPERATION MANUAL

BACON / SAUSAGE PRODUCT PLACEMENT, continuation

CAUTION: If broiler sounds warning tone while
loading product, step away from broiler immediately
to avoid risk of being burned when broiler lid closes.
Then reset timer.

Do not use butter- avored oil to coat broiler grates

4. Start cooking cycle.

— Press appropriate product icon.
— Press START button to close lid immediately.
— Broiler display will identify product being cooked

(BACON or SAUSAGE) and remaining cook time.

— It is important to press correct product icon

because broiler has individual settings for each
product.

— If wrong product icon is pressed, the product

selection can be changed within  rst 30 seconds

of cook cycle.
— Press and release ABORT icon.
— Press correct PRODUCT icon.
— Press START icon.

— After 30 seconds, if cook cycle is stopped the

product must be discarded because it will not be

completely cooked

Bacon and sausage must reach an internal
temperature of 165°F for a minimum of 15 seconds to
kill bacteria.

8. Inspect color of cooked bacon or sausage, using
Test Quality Photos as guideline.

If sausage or bacon fails to match color requirements
in Test Quality Photos, cook batch for an additional
45 seconds, by pressing the (0:45) icon. Lid will close
during additional cooking time.

9. Transfer bacon or sausage to holding pan with
metal spatula. Spread product out in holding pan
so it will not touch lid.

10. Hold bacon or sausage according to current
procedure. (See Boards–Breakfast: Bacon and
Sausage).

HOLDING TIME for cooked bacon or sausage (140°F
or higher), from time cooked until served, should not
exceed 30 minutes.

11. Clean broiler surfaces with broiler brush after
each batch. (See Garland Broiler: Cleaning
Garland Broiler after Each Batch).

5. Return unused bacon or sausage to refrigerator.

At end of day, wrap unused bacon in food  lm to help
prevent  avor transfer. Make sure dated and labeled
sticker is attached; sticker must re ect date package
was opened.

SHELF LIFE for bacon (40°F or lower), from time
package is opened until bacon is cooked, is 7 days.

SHELF LIFE for sausage (40°F or lower), from time
thawed until cooked, is 7 days

6. Verify that bacon holding pan or sausage holding
pan will be empty before new batch  nishes
cooking.

7. Press Start icon (
cooking cycle is complete, broiler lid will open
automatically and REMOVE will show on display.
Timer will continue to beep until icon is pressed).

Ý) when beeper sounds. (When

12. Press SLEEP icon (moon icon) to lower broiler lid if
next batch will not be cooked immediately.

Part #4532096 Rev 6 (25 Oct 2013)

Page 29

INSTALLATION OPERATION MANUAL GARLAND ELECTRIC CLAMSHELL BROILER, CXBE12 MODEL

DESCRIPTION OF CLAMSHELL BROILER CONTROL

easyToUCH™ HOME & RECIPE SELECTOR PAGES

PRESS & GO - Used to access the
preheat and cooking modes of the
broiler.

SETTING - Used to change certain
settings, such as date, time, and
volume. Password protected.

DIAGNOSTICS - Select to view
diagnostics screens. Password
protected.

COOK CYCLE CHANGE - Used
to adjust a recipe’s cook time or
platen gap, if required to achieve
food safety and quality standards

LANGUAGE - Used to change the
language of on-screen prompts.
Only available if other languages
have been pre-loaded on the
broiler.

TEMPERATURE - Used to view the
temperature settings and actual
temperature in each zone.

MENUS - Used to add, edit, and
delete Menus from the library.
A Menu is a collection of cook
recipes. Password protected.

RECIPES - Used to add, edit, and
delete Recipes from the library.
A Recipe consists of the cooking
times, temperatures, and platen
gaps for preparing a food item.
Password protected.

CLEAN MODE - Used to put the
broiler into Clean mode. When
the broiler is set to enforce the
cleaning schedule, using the Clean
Mode resets the cleaning counter

LOCK - Used to temporarily
lock the touch screen. Locks the
touch screen for six (6) seconds
to prevent accidental key presses
when wiping the screen

HOME - Returns to the Home
screen, the launching point for
Cooking and programming modes.
When the home screen is showing,
the heaters are o .

SLEEP - Used to enter sleep mode.
In Sleep mode, the platen lowers to
conserve energy while the broiler
is inactive

Page 30

Part #4532096 Rev 6 (25 Oct 2013)

GARLAND ELECTRIC CLAMSHELL BROILER GRILL, CXBE12 MODEL INSTALLATION OPERATION MANUAL

easyToUCH™ OVERVIEW

Clamshell Broiler Operating Modes:

The Clamshell Broiler operates in several modes
accessible using the easyToUCH™ screen. All modes
except for Sleep are selected from the Home screen.
Clean mode may be selected from the Home screen
or from Press & Go (cook) mode.

Press & Go mode is used to select menus, preheat the
broiler, and cook recipes. The broiler will not preheat
unless Press & Go has been selected. If multiple
menus have been set up, select the appropriate
menu to ensure the broiler preheats to the correct
temperature.

The recipes stored by the broiler contain the cooking
pro les (times, temperatures, and platen gaps) for
various products.

If multiple menus have been set up, each may contain
di erent recipes. To change the menu, select the
“Menu” button at the top of the easyToUCH™ screen.

Sleep mode lowers the platen to conserve energy
while the broiler is not in use while keeping it ready
to start a cook cycle. The broiler may be con gured
to enter Sleep mode automatically after a period of
inactivity, depending on the set up.

To enter Sleep mode manually, press the Sleep
icon. The upper grate will lower, and the broiler will
maintain the set temperatures.

To exit Sleep mode, select WAKE on the easyToUCH™
screen or press the GREEN pushbutton. The upper
grate will rise and the broiler is ready to cook.

To stop the broiler from automatically entering Sleep
mode, elect the red ‘X’ on the easyToUCH™ screen or
press the GREEN pushbutton. The upper grate will rise
and the broiler is ready to cook.

Clean mode has two functions: it resets the cleaning
counter and brings the broiler to the appropriate
temperature for cleaning.

By putting the broiler into Clean mode before
cleaning the broiler, the cleaning reminder is reset
to zero and the “Cleaning Reminder” prompts are
suppressed. If the cleaning schedule is enforced, at
some point the broiler must enter Clean mode before
cooking may resume.

If a cleaning temperature has been set, Clean mode
will bring the broiler to the set temperature prior to
starting the cycle. (A cleaning temperature may be
speci ed if required by the cleaning procedure or
cleaning chemicals.)

OTHER easyToUCH™ SCREENS

Cook Cycle Changes:

To ensure a quality product, the cook time and platen
gap of a recipe may be changed prior to starting the
cook cycle. Using the Cook Cycle Change screen, time
can be added or subtracted from the end of a recipe
and the platen gap can be opened or closed.

To change the cook cycle, select a recipe then press
the “+” icon. The Cook Cycle Change screen appears.
Using the up and down arrows, the time and the
cook gap can be adjusted within certain limits. The

Part #4532096 Rev 6 (25 Oct 2013)

changes will apply until the power is turned o .
Changes to a recipe can also be cleared by pressing
the “C” button on the Cook Cycle Change screen.

When a recipe has been changed, the recipe will have
a “+” indicator on the Recipe Selector screen, and the
cooking progress screen will show the adjustments to
the recipe.

Page 31

INSTALLATION OPERATION MANUAL GARLAND ELECTRIC CLAMSHELL BROILER, CXBE12 MODEL

easyToUCH™ OVERVIEW, continuation

Temperatures:

The temperature screen shows the actual and the
set point temperatures at each thermocouple, and
whether that zone is heating or at temperature.

The temperature screen can be displayed by pressing
the icon in the top right corner when cooking,
cleaning, sleeping, or preheating. Press the Back
arrow or Check mark to return to the previous screen.

SAMPLE

Warnings and Alerts:

Too Cool/Too Hot - If the broiler temperature is too
cool to properly cook a recipe, a Too Cool to Cook
message appears. The broiler will not allow the cook
cycle to start until it has heated to the minimum
required starting temperature.

Grates Open:

- For safety, an interlock switch cuts power to
the heaters when the grates are open for ’routine
cleaning. A warning message is displayed until the
grates are returned to the operating position.

Note - if the main power is switched o , the power
is already cut to the heater and easyToUCH™ screen,
and the message does not appear.

Shutdown:

Press the Home icon to exit Press & Go mode and turn
o the heaters.

ON

OFF

+

Similarly, if the broiler is too hot, a Too Hot to Cook
message is displayed while the broiler cools.

In either case, another recipe can be selected while
waiting. If the broiler is at the right temperature to
cook the newly selected recipe, coking can start
immediately.

Fully power o the broiler and the easyToUCH™
screen using the main power switch.

Cleaning Reminders:

If a cleaning schedule has been set, a message will
appear on the screen when cleaning is required
based on the number of cook cycles. Select the tick
mark if the broiler will be cleaned immediately, or “X”
to continue cooking.

If the broiler is set to enforce cleaning schedule and
the cleaning reminder has been bypassed too many
times, easyToUCH™ eventually displays the Cleaning
Required screen (p. 32 from the wireframes).

Page 32

Part #4532096 Rev 6 (25 Oct 2013)

GARLAND ELECTRIC CLAMSHELL BROILER GRILL, CXBE12 MODEL INSTALLATION OPERATION MANUAL

easyToUCH™ OVERVIEW, continuation

START UP COOKING:

The easyToUCH™ screen display, layout and icons shown herein are for guidance purposes only and are
not intended to be an exact representation of those displayed on the broiler.

ON

OFF

2. The easyToUCH™ screen illuminates with the display
brie y showing the software version (white text on black
background).

4. The broiler will start preheating using the
temperatures from the selected menu and the preheat
progress will be displayed.

1. Switch the broiler
on using the main
power switch.

3. When the Home
screen appears, select
Press & Go (Do not
hit Press & Go until
platen completes its
homing sequence).

7. Cooking time.

8. Cooking Done.

9. Discard product.

5. Following preheat the broiler enters a soak
period, allowing the temperature to stabilize
throughout the upper and lower grates.

6. The broiler is
ready to use when
the Recipe Selector/
Ready to Cook screen

is displayed..

Part #4532096 Rev 6 (25 Oct 2013)

10. Back to product
selection.

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INSTALLATION OPERATION MANUAL GARLAND ELECTRIC CLAMSHELL BROILER, CXBE12 MODEL

easyToUCH™ OVERVIEW, continuation

COOKING A RECIPE:

1. If the broiler has
entered Sleep mode,
select WAKE to raise
the platen.

2. Select the recipe to
cook.

3. If the broiler
is at the wrong
temperature for the
item selected, a “Too
Hot” or “Too Cool”
warning will appear.

Wait for the broiler to reach

temperature or select a

PLEASE

WAI T

4. Lay product on the grates using the appropriate
placement guidelines. More detail see “CHICKEN /
NUGGETS PRODUCT PLACEMENT” on page 26

di erent recipe.

5. Press START
or the GREEN
push button to
close the platen.
Start the cycle. A
progress ring and
countdown timer is
displayed.

6. Start the cycle. A
progress ring and
countdown timer is
displayed.

Note: Touching the red “ ” or
pushing the green button during
cooking stops the cook cycle, raises
the platen, and displays a warning.

7. When the cook
cycle has  nished a
“DONE” message is
displayed, usually
with an audible
alarm. Remove
the product and
touch the green
tick mark or press
the green button to
acknowledge the
“DONE” message.

Note: If the wrong recipe was selected, the recipe
can be changed by stopping the cook cycle,
acknowledging the warning, selecting the correct
recipe, and pressing START or the GREEN push button
again. Changes should be made within thirty (30)

seconds to avoid overcooking the product.

SAUSAGE or BACON: After a cook cycle has ended,
if the cooked product fails to match the color
requirements in the Test Quality Photos, cook the
batch for an additional 45 seconds, by pressing the
(+45 sec) icon. The platen will close and the product

will cook for the additional time.

Page 34

Part #4532096 Rev 6 (25 Oct 2013)

GARLAND ELECTRIC CLAMSHELL BROILER GRILL, CXBE12 MODEL INSTALLATION OPERATION MANUAL

easyToUCH™ OVERVIEW, continuation

CHANGES TO A RECIPE COOK CYCLE:

SLEEP MODE:

1. Follow step from
1 to 6 from previous
Press & Go.

2. Make the
necessary
adjustments and
save.

1. Press & Go, (press)

3. Clamshell
broiler will make
the necessary
adjustments.

4. Ready to cook
product.

4. Top platen will

close, make sure no
utensils on broiler.

Part #4532096 Rev 6 (25 Oct 2013)

2. Press icon.

3. Press touch check
mark to continue
or X to cancel.

5. Monitor will show
sleeping time. Press
touch the wake

option to start.

Page 35

INSTALLATION OPERATION MANUAL GARLAND ELECTRIC CLAMSHELL BROILER, CXBE12 MODEL

easyToUCH™ OVERVIEW, continuation

Note: Not all settings and diagnostics are availalbe to the operator.

SETTINGS MODE:

1. Select “SETTINGS”.

2. Enter password
(alphabet).

3. Display of settings
shown.

4. Display of settings
shown.

7. Select to save
date choose.

8. Time option
selected (display
shown).

9. Numeric pad will
appear as touch.

10. Select to save

Time.

Page 36

5. Display of settings
shown.

6. Date option
selected (display

shown).

11. Languages
option selected
(display shown).

12. Select
language.

Part #4532096 Rev 6 (25 Oct 2013)

GARLAND ELECTRIC CLAMSHELL BROILER GRILL, CXBE12 MODEL INSTALLATION OPERATION MANUAL

easyToUCH™ OVERVIEW, continuation

SETTINGS MODE:, continuation

13. Select to save

language.

14. Password
option selected
(display shown).

15. Type new
password.

16. Select to save

password.

19. Volume option
selected (display
shown).

20. Select to save

Volume.

21. Time & Gap
Adjustments option
selected (display
shown).

22. Numeric pad
will appear as touch.

Enter new settings.

Part #4532096 Rev 6 (25 Oct 2013)

17. Brightness/
contrast option
selected (display
shown). Make
necessary
adjustments.

18. Select to save
Brightness/contrast.

23. Select to
save

Time & Gap

Adjustments.

Page 37

INSTALLATION OPERATION MANUAL GARLAND ELECTRIC CLAMSHELL BROILER, CXBE12 MODEL

TROUBLESHOOTING STEPS

Cooking Issues

Problem Possible Cause Action

Incorrect recipe selected Select correct recipe and retry
Cook time too low Use cook cycle change screen to

increase cook cycle

Raw product too cold Check that uncooked product

is at correct temperature (not
frozen) as per CFA operational
guideline.

Raw product too thin Use cook cycle change screen to

decrease cook gap, as per CFA
operational guideline.

Incorrect product placement Follow recommended product

placement guidelines, as per
CFA operational guideline.

Undercooked product

"Undercooked product
only at front of grill"

Product not prepared correctly Follow recommended

procedure to thaw and  let
product, as per CFA operational
guideline.

Run size too high Do not exceed recommended

full run size, as per CFA
operational guideline.

Cook cycle stopped/aborted
early by operator

Cook cycle stopped/aborted
early automatically

Carbon buildup issue on grates
or heating elements

Upper grate not latched
properly

Upper grate not latched
properly

Kitchen ventilation a ecting
temperatures

Discard product.

Discard product, record alarm
type and number

Clean elements and grates as
necessary

Follow procedure to open then
relatch upper grate

Follow procedure to open then
relatch upper grate

Check whether cool or high
volumes of air are directed
towards the broiler

Page 38

Grease tray not in place Ensure grease tray is installed

and fully seated

Part #4532096 Rev 6 (25 Oct 2013)

GARLAND ELECTRIC CLAMSHELL BROILER GRILL, CXBE12 MODEL INSTALLATION OPERATION MANUAL

TROUBLESHOOTING STEPS

Cooking Issues, continuation

Problem Possible Cause Action

Incorrect recipe selected Select correct recipe and retry
Cook time too high Use cook cycle change screen to

decrease cook cycle, as per CFA
operational guideline.

Raw product too warm Check for correct temperature

(frozen product not thawed,
thawed product 40F or lower) as
per CFA operational guideline.

Over cooked

Add Time (+45 sec) button not
visible

Raw product too thick Use cook cycle change screen

to increase cook gap, as per CFA
operational guideline.

Poor quality raw product Retry recipe with newer

product, as per CFA operational
guideline.

Broiler over temperature before
starting cycle

Broiler temperature incorrect See Temperature Issues
Recipe changed Add time button only available

Use temperature status screen
to check zone temperatures
versus set point.

when last cooked recipe is
selected. Select the last cooked
item to make +45 sec button
visible

Part #4532096 Rev 6 (25 Oct 2013)

Page 39

INSTALLATION OPERATION MANUAL GARLAND ELECTRIC CLAMSHELL BROILER, CXBE12 MODEL

TROUBLESHOOTING STEPS

Temperature Issues

Problem Possible Cause Action

Recipe set points are high Use temperature status screen

Grates or IR too hot

Recipe set points are low Use temperature status screen

to check zone temperatures
versus set point

to check zone temperatures
versus set point

Grates or IR too cool

Unable to reach or maintain
temperature

Kitchen ventilation a ecting
temperatures

Thermocouple wiring incorrect
(Grates)

Grate not fully closed Ensure lower grates are closed

Check whether cool or high
volumes of air are directed
towards the broiler

Select the temperature status
screen. Place a wet rag onto
each thermocouple location
and watch for a temperature
drop at that zone.

UI issues

Problem Possible Cause Action

No sound Volume set too low Set volume to high

Turn o broiler using main

Screen locked out, frozen, non
responsive to touch

Software issue

power switch, turn on after 10
seconds. If not working, connect
a mouse to the USB port and
check for pointer movement

Page 40

Contact

Us

Please feel free to contact

Us for any further

information

at 1-855-586-1542

Part #4532096 Rev 6 (25 Oct 2013)

GARLAND ELECTRIC CLAMSHELL BROILER GRILL, CXBE12 MODEL INSTALLATION OPERATION MANUAL

NOTES

Part #4532096 Rev 6 (25 Oct 2013)

Page 41

Installation & Operation Manual

GARLAND Broiler MODELS: CXBE12

Manufactured By;
Garland Commercial Ranges
http://www.garland-group.com

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