Gardena 19005 Operator's Manual

EN Operator’s manual

smart Gateway

Art. 19005

EN

GARDENA smart Gateway

1. SAFETY ................................................. 4

2. FUNCTION ............................................... 5

3. INITIAL OPERATION ........................................ 6

4. OPERATION .............................................. 14

5. MAINTENANCE ........................................... 16

6. STORAGE ............................................... 16

7. TROUBLESHOOTING ...................................... 17

8. TECHNICAL DATA ......................................... 18

9. SERVICE / WARRANTY ...................................... 19

2

EN

Translation of the original instructions.

For safety reasons, children and young people under 16 as well as
anyone who is not familiar with these operating instructions should not

use the product. Persons with reduced physical or mental abilities
may use the product only if they are supervised or instructed by a responsible
person. Children must be supervised to ensure that they do not play with
the product. Never operate the product when you are tired, ill or under the
influence of alcohol, drugs or medicine.

Intended use:

The GARDENA smart Gateway is intended for private use in domestic
and hobby gardens for automatic control of smart system products by the
GARDENA smart system App.

The GARDENA smart Gateway is controlled and operated by the
GARDENA smart system App.

3

EN

1. SAFETY

Important!
Read the operator’s manual
carefully before use and keep
for future reference.

DANGER!
Risk of suffocation!

Small parts can be easily swal­lowed. There is also a risk that
the polybag can suffocate tod­dlers. Keep toddlers away when
you assemble the product.

DANGER! Cardiac arrest!

This product makes an electro­magnetic field while it operates.
This field may under some con­ditions interfere with active
or passive medical implants. To
decrease the risk of conditions
that can possibly injure or kill,
we recommend persons with
medical implants to speak with
their physician and the medical
implant manufacturer before
you operate the product.

Do not open the product.

Only use the product indoors.

Avoid exposure to moisture and dust,
as well as sunlight and other forms of
heat exposure.

The wireless transmission can be
disrupted as aresult of external influ­ences such as electric motors or
defective electrical devices.

The wireless range may be restricted
in buildings (e. g. by reinforced con­crete walls) or in the open (e. g. by
high levels of humidity).

Only use the product with the
supplied Power supply unit.

Protect the power supply unit from
moisture when connected.

The product can be used in the tem­perature range 0 °C to + 40 °C.

Don’t use cables – connecting the
products to external / outdoor inter­faces.

Short Range Device Antennas
and Wi-Fi Antenna are installed in
the product.

Do not use in cellar or nearby metal
plates or engines.

Power over Ethernet is not possible.

The product must be supplied from
ES1 (SELV) Limited Power Source.

4

EN

2. FUNCTION

LED-Display:

Power-LED

Connection-LED

Internet-LED

1

Internet LED:

Green: Connected with router and server
Yellow: Hotspot mode – not connected with router
Red: Not connected
Red flashing: Connected with router; not connected with server

2

Connection LED:

Green flashing: Receiving data
Yellow flashing: Sending data

3

Power LED:
Green: Power On
Green flashing: Booting
Yellow: 1. Factory reset running

2. Error (restart required)

Yellow flashing: Software update
Red: Fatal error (restart required)

5

EN

3. INITIAL OPERATION

Contents:

– Gateway unit

– Power supply unit

– Ethernet-cable

To mount on the wall (optional):

The two screws (not supplied) for attaching the Gateway have to be screwed
into place A horizontally 75 mm / B vertically 50 mm apart and the screw head
diameter must not exceed 8 mm.

75 mm

A

50 mm

B

1. Screw the screws into the wall A 75 mm / B 50 mm apart.

2. Attach the Gateway.

6

EN

To commission the smart Gateways:

An Internet connection is required for installation of the Gateway.
The Gateway can be connected to the Internet via ethernet or Wi-Fi.

4

1. Connect the power supply unit to a mains socket.

2. Connect the power supply cable to the plug socket

4

of the Gateway.

3. Select one of the following options:

To connect via ethernet cable / To connect to a Wi-Fi network

7

EN

To connect via ethernet cable (recommended):

1. Connect the Gateway with the provided network cable to your router.

The software for your Gateway is now being updated. This process can
take up to 15 minutes (depending on your Internet connection).
Once the Internet-LED and the Power LED illuminate green permanently,
the Gateway is up to date. It can now be included in the App.

2. Download the GARDENA smart system app from the Apple App Store

or the Google Play Store.

3. Follow the instructions in the App.

8

EN

To connect to a Wi-Fi network:

If the Gateway is neither connected to the router via a LAN cable nor
integrated into another Wi-Fi network, the Gateway automatically provides
a configuration network after approx. 1 to 2 minutes after startup.

The configuration network is activated as long as the Internet LED
permanently illuminates yellow.

The configuration network remains active for 15 minutes. After the
15 minutes have elapsed (or if the Gateway was previously configured
to another Wi-Fi network that is no longer available), the configuration
network can be reactivated by briefly pushing the reset button 7.

9

EN

To configure the Wi-Fi network with an iOS device (iPhone, iPad):

Wait until the Internet LED illuminates yellow permanently (the configuration
network is activated).

1. Open the Apple Home App (this is located by default on your

mobile iOS device).

2. Select “Add accessory”.

3. Scan the HomeKit label on the bottom side of the Gateway.

4. Wait until the Internet LED illuminates green permanently.

The software for your Gateway is now being updated.This process
can take up to 15 minutes (depending on your Internet connection).
Once the Internet LED and the Power LED illuminate green permanently,
your Gateway is up to date. It can now be included in the App.

5. Download the GARDENA smart system app from the Apple App Store.

6. Follow the instructions in the App.

10

EN

To configure the Wi-Fi network with another device:

Wait until the Internet LED illuminates yellow permanently
(the configuration network is activated).

To establish a connection via Wi-Fi, you need your Gateway ID.
The Gateway ID can be read on the sticker on the underside of the
Gateway. You will also need the password for your Wi-Fi network.

1. Connect to the GARDENA configuration network. To do this,

go to the Wi-Fi settings on your smartphone, tablet, or computer.

The Gateway should now be displayed there as an available
Wi-Fi network.

The network name starts with “GARDENA_config”.

2. Open the URL:

http://10.0.0.1

in your preferred Internet browser.

You should now see the Gateway Interface.

11

EN

Name

GARDENA hotspot network:

GARDENA_config(9eb7)

Password

GARDENA hotspot network:

55446548

Password Gateway Interface:

9eb74563

Gateway ID: 9eb74563-e89b-12d3-a456-426655446548

3. Login using the first eight digits of your Gateway ID as the password

(see graphic). The Gateway ID is located on the bottom side of the

Gateway.

4. Select your home Wi-Fi network under Wi-Fi Network.

Then your Gateway is connected with the Internet.

5. Enter your network password and confirm your settings. Wait until the

Internet LED illuminates green permanently.

The software for your Gateway is now being updated.This process
can take up to 15 minutes (depending on your Internet connection).
Once the Internet LED and the Power LED illuminate green permanently,
your Gateway is up to date. It can now be included in the App.

6. Download the GARDENA smart system App from the Google Play

Store.

7. Follow the instructions in the App.

12

EN

Note: Because the GARDENA configuration network does not have its
own Internet access, your device may automatically leave the GARDENA
configuration network or may displays an error message. In this case, you
must allow a connection without Internet access to be maintained in the
settings of your device.
Also, make sure JavaScript is activated and browser cookies are accepted, in
order to display the page correctly. Connecting the Gateway is not supported
by Internet Explorer.

13

EN

4. OPERATION

To operate with the GARDENA smart system App:

You can use the GARDENA smart system App to control all smart
system products from anywhere at any time. You can download the free
GARDENA smart system App from the Apple App Store or from the
Google Play Store.

Make sure that the smart Gateway was successfully commissioned
(see 3. INITIAL OPERATION) before connecting it to the app.
All GARDENA smart products are integrated via the app. Follow the
instructions inside the App.

14

EN

Factory Reset:

7

The smart Gateway will be reset to the factory settings.
You may need to use the reset function if for example you want to link your
Gateway to a new Wi-Fi network.

1. Disconnect the Gateway from the power supply.

2. Press and hold down the Reset key

7

; reconnect the Gateway to the

power supply and wait until the Power-LED lights up yellow.

3. Release the Reset key

7

and wait until the Power-LED lights up green.

15

EN

5. MAINTENANCE

To clean the Gateway:

No caustic / abrasive cleaning agents should be used.

v Clean Gateway with a damp cloth (do not use solvent).

6. STORAGE

To put into storage:

The product must be stored away from children.

v Do not stow the product outdoors if not in use.

Disposal:

(in accordance with RL2012/19/EC)

The product must not be disposed of to normal household waste.
It must be disposed of in line with local environmental regulations.

IMPORTANT!

Dispose of the product through or via your municipal recycling collection
centre.

16

EN

7. TROUBLESHOOTING

Problem:

The internet LED flashes red.

Possible Cause:

The Gateway does not reach the required ports.

Remedy:

Outgoing connections from the Gateway must be able to reach the following
ports in the Internet and / or your Router. (Usually no configuration needs to be
changed, this list is a reference for advanced users.):

• 53 TCP / UDP (DNS)

• 67/68 UDP (DHCP)

• 123 TCP / UDP (NTP)

• 80 TCP (HTTP)

• 443 TCP (HTTPS)

NOTE: For any other malfunctions please contact the
GARDENA service department. Repairs must only be done
by GARDENA service departments or specialist dealers
approved by GARDENA.

17

EN

8. TECHNICAL DATA

Unit Value (Art. 19005-20)

Operation temperature range
(indoors)

°C 0 to + 40

Internal SRD:

Frequency range MHz 863 – 870

Maximum power mW 25

Free field radio range m (approx.) 100

Wi-Fi

Frequency range MHz 2400 – 2483.5

Maximum power mW 100

Standards supported IEEE 802.11b/g/n

Ethernet

Port 1 LAN port via RJ45 socket

Data connection Standard Ethernet 10/100 Base-T

Power supply unit

Mains voltage V (AC) 100 – 240

Mains frequency Hz 50 – 60

Max. output voltage V (DC) 5

Rated output current A 1

Input ratings of the Gateway unit V (DC) / A 5 / 1

Dimensions (W x H x D) mm 57 x 128 x 58

Weight g 120

EC Declaration of Conformity:

Hereby, GARDENA Manufacturing GmbH declares that the radio equipment
type (Art. 19005) is in compliance with directive 2014/53/EU.

The full text of the EC declaration of conformity is available at the following
internet address:

http://www.gardena.com/int/support/safety-regulations

18

EN

9. SERVICE / WARRANTY

Service:

Please contact the address on the back page.

Warranty statement:

In the event of a warranty claim, no charge is levied to you for the services
provided.

GARDENA Manufacturing GmbH grants a warranty for all original GARDENA
new products for two years from the date of original purchase from the retailer,
provided that the devices have been for private use only. This manufacturer’s
warranty does not apply to products acquired second hand.

This warranty includes all significant defects of the product that can be proved
to be material or manufacturing faults.

This warranty is fulfilled by supplying a fully functional replacement product
or by repairing the faulty product sent to us free of charge; we reserve the
right to choose between these options. This service is subject to the following
provisions:

• The product has been used for its intended purpose as per the recommen-

dations in the operating instructions.

• Neither the purchaser nor a third party has attempted to open or repair the

product.

• Only Original GARDENA replacement parts and wear parts have been used

for operation.

• Presentation of the receipt

Normal wear and tear of parts and components (such as blades, blade fixing
parts, turbines, light bulbs, V-belts / toothed belts, impellers, air filters, spark
plugs), visual changes, wear parts and consumables are excluded from the
warranty.

This manufacturer’s warranty is limited to replacement and repair of products
in accordance with the abovementioned conditions. The manufacturer’s war­ranty does not constitute an entitlement to lodge other claims against us as
a manufacturer, such as for damages. This manufacturer’s warranty does not,
of course, affect statutory and contractual warranty claims against the dealer /
retailer.

The manufacturer’s warranty is governed by the law of the Federal Republic of
Germany.

In case of a warranty claim, please return the faulty product, together with
acopy of the receipt and a description of the fault, with postage paid to the
service address.

19

EN

20

EN

Product liability:

In accordance with the German Product Liability Act, we hereby expressly
declare that we accept no liability for damage incurred from our products
where said products have not been properly repaired by a GARDENA
approved service partner or where original GARDENA parts or parts author­ised by GARDENA were not used.

Open Source Software:

This device contains open source software. GARDENA hereby offers to
deliver, upon request, a copy of the complete corresponding source code
for the copyrighted open source software packages used in this product
for which such offer is requested by the respective licenses. This offer is valid
up to three years after product purchase to anyone in receipt of this informa­tion. To obtain the source code, please write in English, German or French to:

[e-mail]

21

Deutschland /Germany

GARDENA
Manufacturing GmbH
Central Service
Hans

-

Lorenser-Straße 40

D

-

89079 Ulm
Produktfragen:
([phone]

-

123
Reparaturen:
([phone]

-

290
service

@gardena.com

Albania

COBALT Sh.p.k.
Rr. Siri Kodra
1000 Tirana

Argentina

Husqvarna Argentina S.A.
Av.del Libertador 5954

–
Piso 11–Torre B
(C1428ARP) Buenos Aires
Phone: [phone]
info.gardena

@

ar.husqvarna.com

Armenia

Garden Land Ltd.
61 Tigran Mets
0005 Yerevan

Australia

Husqvarna Australia Pty. Ltd.
Locked Bag 5
Central Coast BC
NSW 2252
Phone: (+61) (0) 2 4352 7400
customer.service

@

husqvarna.com.au

Austria /Österreich

Husqvarna Austria GmbH
Industriezeile 36
4010 Linz
Tel.: (+ 43) 732 77 01 01

-

485

service.gardena

@

husqvarnagroup.com

Azerbaijan

Firm Progress
a. Aliyev Str. 26A
1052 Baku

Belgium

Husqvarna België nv/ sa
Gardena Division
Rue Egide Van Ophem 111
1180 Uccle / Ukkel
Tel.: [phone]
info

@gardena.be

Bosnia / Herzegovina

SILK TRADE d.o.o.
Industrijska zona Bukva bb
74260 Tešanj

Brazil

Husqvarna do Brasil Ltda
Av. Francisco Matarazzo,
1400

–

19º andar

São Paulo

–

SP

CEP: 05001

-

903

Tel: 0800

-

112252

marketing.br.husqvarna

@

husqvarna.com.br

Bulgaria

AGROLAND България АД
бул. 8 Декември, №13
Офис 5
1700 Студентски град
София
Тел.: (+ 359) 2466 69 10
info

@agroland.eu

Canada /USA

GARDENA Canada Ltd.
100 Summerlea Road
Brampton, Ontario L6T 4X3
Phone: [phone]
info

@gardenacanada.com

Chile

Maquinarias Agroforestales
Ltda. (Maga Ltda.)
Santiago, Chile
Avda. Chesterton
# 8355 comuna Las Condes
Phone: [phone]
Dalton

@maga.cl

Zipcode: 7560330

China

Husqvarna (Shanghai)
Management Co., Ltd.

富世华（上海）管理有限公司

3F, Benq Square B,
No207, Song Hong Rd.,
Chang Ning District,
Shanghai, PRC. 200335

上海市长宁区淞虹路207号明
基广场B座3楼，邮编：200335

Colombia

Husqvarna Colombia S.A.
Calle 18 No. 68 D

-

31, zona
Industrial de Montevideo
Bogotá, Cundinamarca
Tel. [phone] ext. 105
jairo.salazar

@

husqvarna.com.co

Costa Rica

Compania Exim
Euroiberoamericana S.A.
Los Colegios, Moravia,
200 metros al Sur del Colegio
Saint Francis

–

San José
Phone: [phone]
exim_euro

@racsa.co.cr

Croatia

Husqvarna Austria GmbH
Industriezeile 36
4010 Linz
Tel.: (+ 43) 732 77 01 01

-

485

service.gardena

@

husqvarnagroup.com

Cyprus

Med Marketing
17 Digeni Akrita Ave
P.O. Box 27017
1641 Nicosia

Czech Republic

Husqvarna Česko s.r.o.
Türkova 2319 /5b
149 00 Praha 4 – Chodov
Bezplatná infolinka:
800 100425

servis

@cz.husqvarna.com

Denmark

GARDENA DANMARK
Lejrvej 19, st.
3500 Værløse
Tlf.: ([phone]
husqvarna

@husqvarna.dk

www.gardena.com/ dk

Dominican Republic

BOSQUESA, S.R.L
Carretera Santiago Licey
Km. 5 ½
Esquina Copal II.
Santiago
Dominican Republic
Phone: [phone]
joserbosquesa

@claro.net.do

Ecuador

Husqvarna Ecuador S.A.
Arupos E1-181 y 10 de
Agosto

Quito, Pichincha
Tel. [phone]
francisco.jacome

@

husqvarna.com.ec

Estonia

Husqvarna Eesti OÜ
Valdeku 132
EE-11216 Tallinn
info

@gardena.ee

Finland

Oy Husqvarna Ab
Gardena Division
Lautatarhankatu 8 B/ PL 3
00581 HELSINKI
www.gardena.fi

France

Husqvarna France
9/11 Allée des pierres mayettes
92635 Gennevilliers Cedex
France
http://www.gardena.com/ fr
N° AZUR : 0 810 00 78 23
(Prix d’un appel local)

Georgia

Transporter LLC
8/57 Beliashvili street
0159 Tbilisi, Georgia
Phone: [phone]

Great Britain

Husqvarna UK Ltd
Preston Road
Aycliffe Industrial Park
Newton Aycliffe
County Durham
DL5 6UP
info.gardena

@

husqvarna.co.uk

Greece

Π.ΠΑΠΑΔΟΠΟΥΛΟΣ ΑΕΒΕ
Λεωφ. Αθηνών 92
Αθήνα
Τ.Κ.104 42
Ελλάδα
Τηλ. ([phone]

info

@papadopoulos.com.gr

Hungary

Husqvarna Magyarország Kft.
Ezred u. 1

-

3
1044 Budapest
Telefon: (+36) 1 251

-

4161

vevoszolgalat.husqvarna

@

husqvarna.hu

Iceland

Ó. Johnson & Kaaber
Tunguhalsi 1
110 Reykjavik
ooj

@ojk.is

Ireland

Husqvarna UK Ltd
Preston Road
Aycliffe Industrial Park
Newton Aycliffe
County Durham
DL5 6UP
info.gardena

@

husqvarna.co.uk

Italy

Husqvarna Italia S.p.A.
Via Santa Vecchia 15
23868 VALMADRERA (LC)
Phone: [phone]
assistenza.italia

@

it.husqvarna.com

Japan

KAKUICHI Co. Ltd.
Sumitomo Realty &
Development Kojimachi
BLDG., 8F
5

-

1 Nibanncyo

Chiyoda

-

ku

Tokyo 102

-

0084
Phone: [phone]
m_ishihara

@kaku

-

ichi.co.jp

Kazakhstan

LAMED Ltd.
155/1, Tazhibayevoi Str.
050060 Almaty
IP Schmidt
Abayavenue 3B
110 005 Kostanay

Korea

Kyung Jin Trading CO.,LTD.
107-4, SunDuk Bld.,
YangJae-dong,
Seocho-gu,
Seoul, (zipcode: 137-891)
Phone: (+82) (0) 2 574-6300

Kyrgyzstan

Alye Maki
av. Moladaya Guardir J 3
720014
Bishkek

Latvia

Husqvarna Latvija SIA
Ulbrokas 19A

LV-1021 Rīga

info

@gardena.lv

Lithuania

UAB Husqvarna Lietuva
Ateities pl. 77C
LT

-

52104 Kaunas

info

@

gardena.lt

Luxembourg

Magasins Jules Neuberg
39, rue Jacques Stas
Luxembourg

-

Gasperich 2549
Case Postale No. 12
Luxembourg 2010
Phone: [phone]
api

@neuberg.lu

Mexico

AFOSA
Av. Lopez Mateos Sur # 5019
Col. La Calma 45070
Zapopan, Jalisco
Mexico
Phone: [phone]

-

3434

icornejo

@afosa.com.mx

Moldova

Convel S.R.L.
290A Muncesti Str.
2002 Chisinau

Netherlands

Husqvarna Nederland B.V.
GARDENA Division
Postbus 50131
1305 AC ALMERE
Phone: [phone]
info

@gardena.nl

Neth. Antilles

Jonka Enterprises N.V.
Sta. Rosa Weg 196
P.O. Box 8200
Curaçao
Phone: [phone]
pgm

@jonka.com

New Zealand

Husqvarna New Zealand Ltd.
PO Box 76

-

437
Manukau City 2241
Phone: (+64) (0) 9 9202410
support.nz

@husqvarna.co.nz

Norway

Husqvarna Norge AS
Gardena Division
Trøskenveien 36
1708 Sarpsborg
info

@gardena.no

Peru

Husqvarna Perú S.A.
Jr. Ramón Cárcamo 710
Lima 1
Tel : [phone] ext. 416
juan.remuzgo

@

husqvarna.com

Poland

Husqvarna
Poland Spółka z o.o.
ul. Wysockiego 15 b
03

-

371 Warszawa
Phone: (+ 48) 22330 9600
gardena

@husqvarna.com.pl

Portugal

Husqvarna Portugal, SA
Lagoa

-

Albarraque

2635

-

595 Rio de Mouro
Tel.: [phone]
Fax : [phone]
info

@gardena.pt

Romania

Madex International Srl
Soseaua Odaii 117

-

123,

RO 013603 Bucure

ş

ti, S1

Phone: (+ 40) 21 352.76.03

madex

@ines.ro

Russia /Россия

ООО „Хускварна“
141400, Московская обл.,
г. Химки,
улица Ленинградская,
владение 39, стр.6
Бизнес Центр
„Химки Бизнес Парк“,
помещение ОВ02_04
http: //www.gardena.ru

Serbia

Domel d.o.o.
Autoput za Novi Sad bb

11273 Belgrade
Phone: [phone]
miroslav.jejina

@

domel.rs

Singapore

Hy-Ray PRIVATE LIMITED
40 Jalan Pemimpin
#02

-

08 Tat Ann Building
Singapore 577185
Phone: [phone]
shiying

@hyray.com.sg

Slovak Republic

Husqvarna Česko s.r.o.
Türkova 2319 /5b
149 00 Praha 4 – Chodov
Bezplatná infolinka:
800 154044

servis

@sk.husqvarna.com

Slovenia

Husqvarna Austria GmbH
Industriezeile 36
4010 Linz
Tel.: (+ 43) 732 77 01 01

-

485

service.gardena

@

husqvarnagroup.com

South Africa

Husqvarna
South Africa (Pty) Ltd
Postnet Suite 250
Private Bag X6,
Cascades, 3202
South Africa
Phone: [phone]
info

@gardena.co.za

Spain

Husqvarna España S.A.
Calle de Rivas nº10
28052 Madrid
Phone: [phone]
atencioncliente

@gardena.es

Suriname

Agrofix n.v.
Verlengde Hogestraat #22
Phone: [phone]
agrofix

@sr.net

Pobox : 2006
Paramaribo
Suriname

–

South America

Sweden

Husqvarna AB
Gardena Division
S

-

561 82 Huskvarna

gardenaorder

@husqvarna.se

Switzerland /Schweiz

Husqvarna Schweiz AG
Consumer Products
Industriestrasse 10
5506 Mägenwil
Phone: (+41) (0) 62 887 37 90
info

@gardena.ch

Turkey

Dost Bahçe Dış Ticaret
Mümessillik A.Ş
Yunus Mah. Adil Sok. No:3
Ic Kapi No: 1 Kartal
34873 Istanbul

Phone: [phone]
info

@dostbahce.com.tr

Ukraine / Україна

ТОВ «Хускварна Україна»
вул. Васильківська, 34,
офіс 204

-

г
03022, м. Київ
Тел. [phone]

info

@gardena.ua

Uruguay

FELI SA
Entre Ríos 1083 CP 11800
Montevideo

–

Uruguay
Tel: (+ 598) 22 03 18 44
info

@felisa.com.uy

Venezuela

C

orporación Casa y Jardín C.A.
Av. Caroní, Edif. Trezmen, PB.
Colinas de Bello Monte.
1050 Caracas.
Tlf: ([phone]
info

@casayjardin.net.ve

0000

-

20.960.08/ 0618

©

GARDENA
Manufacturing GmbH
D-89070 Ulm

http: //www.gardena.com

19005-20.961.01/0319
© GARDENA
Manufacturing GmbH
D-89070 Ulm
http://www.gardena.com