GAI-Tronics Titan, Commander, VR, Help Point Installation And User Manual
Doc. No. 502-20-0115-001 Iss 2. Jul 2008. (CN33078-001)
Installation and User Guide
Rugged VoIP Telephone
Titan, Commander, VR and Help Point models
GAI-TRONICS
A division of Hubbell Ltd.
Titan Commander
Vandal Resistant Help Point
VoIP Telephone. 2
CONTENTS
1.
Safety and Care Information....................................................................... 3
2.
Features ..................................................................................................... 3
3.
Quick Start Guide ....................................................................................... 6
4.
Alternative Configuration Methods.............................................................. 7
5.
Mounting methods and dimensions ............................................................8
5.1.
General ........................................................................................8
5.2.
Titan ............................................................................................. 8
5.3.
Commander ............................................................................... 12
5.4.
VR and Help Point...................................................................... 15
6.
Connections and Installation ....................................................................17
6.1.
General ......................................................................................17
6.2.
IMPORTANT SAFETY INFORMATION ..................................... 18
6.3.
Emergency Services warning ..................................................... 18
6.4.
Titan Installation ......................................................................... 19
6.5.
Titan Connections ...................................................................... 19
6.6.
Commander Installation .............................................................21
6.7.
Commander Connections........................................................... 22
6.8.
VR and Help Point Installation.................................................... 23
6.9.
VR and Help Point Connections................................................. 24
7.
Aftercare................................................................................................... 24
8.
Technical Specifications ........................................................................... 25
9.
CE Declaration ......................................................................................... 29
10. Licensing Notices .....................................................................................30
3 VoIP Telephone.
1. Safety and Care Information
▲
IMPORTANT:
THIS PRODUCT CAN CONTAIN HAZARDOUS VOLTAGES. IT IS
ESSENTIAL THAT THE WATERPROOF SEAL IS PROPERLY MADE
DURING INSTALLATION, TO ENSURE THAT WATER CANNOT GET
INTO THE ENCLOSURE. THE INGRESS OF WATER CAN CAUSE
ACCESSIBLE PARTS OF THE TELEPHONE TO BECOME LIVE, AND
THEREFORE MUST BE PREVENTED AT ALL COSTS.
▲
Please read these instruct ions thoroughly befor e starting installation.
These products must be installed by competent personnel familiar
with electrical and network installations.
▲
Refer to safety information is section 6.2 if hazardous voltages (eg
mains) are to be connected to this product.
▲
Make sure that correctly-sized cable glands are used, and that cables
are securely clamped in the clamps provided. Failure to do so could
result in an unsafe installation.
▲
Take adequate precautions when opening the case or installing. If in
doubt, isolate connections elsew her e bef o r e ope nin g.
▲
The spring-loaded door (Titan models only, where fitted) can close
sharply. Take care not to trap fingers etc., during installation and use.
2. Features
This manual describes the voice over internet protocol (VoIP) versions of the
Titan, Commander, Vandal Resistant (handsfree) and Help Point telephone
ranges. Features include:
• SIP compatible (RFC3261)
• Automatic outgoing call diversion (memory list)
• Weather and vandal resistant
• Wide operating temperature range
• Real-time alarm reporting via email or Syslog
• Power over Ethernet compatible
• Configurable via web page, serial link or download
• 4 auxiliary inputs, 2 volt-free contact outputs
Models are available with different casing, keypad and handset options.
VoIP Telephone. 4
Titan, aluminium-bodied handset telephone
Commander, rugged glass-reinforced polyester handset telephone:
5 VoIP Telephone.
Vandal Resistant (VR) handsfree telephone:
FRONTPLATE
MICROPHONE
SPEAKER
LED
FLUSH, 25mm
CALL BUTTON
Help Point handsfree telephone:
FRONTPLATE
MICROPHONE
SPEAKER
LED
REAR
ENCLOSURE
PALM-OPERABLE,
STAINLESS STEEL
CALL BUTTONS
VoIP Telephone. 6
3. Quick Start Guide
IMPORTANT
THESE UNITS MUST BE CONFIGURED BEFORE
THEY ARE INSTALLED.
All units have identical settings as f actory defaults, so each one must be
individually configured to give it a unique identity on the network. This may
be difficult to do after the units are installed.
The general sequence for set up and use is:
Stage Comment
1. Initial network configuration Essential. Each phone must be set up for the
network prior to installation. Each unit is
usually dedicated to a specific location - make
sure each configured phone is identified ready
for installation. Refer to configuration guide
(available from website).
2. Change user name and
password
Recommended, to prevent unauthorised
changes to the phone's configuration. Make
sure to record these details securely. Refer to
configuration guide (available from website).
3. Check for power and
network.
Ensure that a network port is available within
95m of intended installation. Ensure that a
power source is available (either local 24-48V
DC or PoE). Refer to section 8.
4. Mounting Physical mounting at the intended location.
Refer to section 5.
5. Installation Connections and cabling. Connection to the
network at the intended location. Refer to
section 6.
6. Final configuration (can also
be done prior to installation)
Setting autodial numbers, etc. Can be done
remotely. Refer to configuration guide
(available from website).
7. Test Check that calls can be made successfully
8. Maintain Monitor alarms. Set up auto-updates. Refer to
configuration guide (available from website).
7 VoIP Telephone.
The easiest way to get started is to make a network connection to the unit and log
on via a web browser.
The unit is initially set with a static IP address:
IP address 192.168.1.2
It will request a user name and password, the initial factory settings are:
User Name user
Password password
The phone’s home page is as shown below, and allows access to all the other
configuration pages. Use the Network IP Settings page to change IP settings
appropriate for the intended network.
Full help is available from
www.gai-tronics.co.uk/voipsupport.htm
A CD containing all manuals, release notes etc., is available from GAI-Tronics on
request.
4. Alternative Configuration Methods.
There are 3 methods for configuring GAI-Tronics VoIP telephones: -
• Web pages
• Configuration file
• Command Line interface (CLI)
Web pages (held within the telephone) can be accessed over the network using a
browser such as Internet Explorer™, to view and change settings within a single
unit.
Configuration files are ASCII text files containing configuration options that can be
read and edited by a knowledgeable user using any plain text editor such as
Notepad™. The telephone can automatically download a configuration file from the
network, providing a controlled method of configuring multiple telephones.
The telephone can also be configured using a command line interface, either via the
local serial port or remotely via a TELNET session over the network. The initial
default settings for the serial port are :
Speed: 115200
Data bits: 8
Stop bts: 1
Parity No
The complete syntax and command structures of configuration files and the CLI are
included in the Configuration guide available from
VoIP Telephone. 8
www.gai-tronics.co.uk/voipsupport.htm (also available on CD on request from GAI-
Tronics).
5. Mounting methods and dimensions
5.1. General
IMPORTANT
Installation details differ between the product ranges –please make
sure you know which product you are installing and refer to the
appropriate sectio ns below.
Before mounting the telephone, check the cable routing and requirements. Fit
gland(s) to the case as follows:
1. Remove the RED blanking plug leaving the other (usually BLACK) in
place.
Only fit a second gland if any external inputs or outputs are being used –
cables for these should be routed through a separate gland to the network
cable.
2. Select the appropriate sized gland:
Use the smaller gland for cables
diameters 4 - 7mm (0.16 – 0.27in).
Use the larger gland for cable
diameters 8 - 13mm (0.3 – 0.5in).
3. From the outside of the case, insert
the selected gland into the threaded
cable entry hole and tighten, so that
its sealing washer is compressed
against the enclosure surface.
4. Proceed with chosen mounting method below
IMPORTANT
Glands are essential to cl amp cables and to ensure a weat herproof seal.
It is the installer’s responsibility to make sure they are correctly selected
and fitted. Failure to do so could result i n an unsafe installation.
5.2. Titan
As standard, Titan with rear enclosure is supplied with 2 cable glands with
sealing washers, 4 countersunk screws with wall plugs and a 3mm Allen key.
Titan telephones supplied for flush mounting have no rear enclosure – see
section 5.2.3 below.
9 VoIP Telephone.
5.2.1 Wall mounting
1. Using a suitable tool, punch out the 4 holes in the rear enclosure,
taking care not to damage or dislodge the plastic bushes. Only four
of the eight holes are required - the outer ones are recommended.
The inner holes are provided to be compatible with older-style
mounting posts, and should be left intact if not used. If the inner
holes are used they must be fitted with the supplied plastic bushes.
WARNING:.An unsafe condition could occur (and your warranty will be
invalidated) if :-
1. Any fixing hole made in the rear enclosure is left unused.
2. Any additional holes are drilled into the telephone enclosure.
3. Plastic bushes are not used on all fixing holes.
2. Mark the wall with hole centres based on the dimensions shown
(145 x 270mm, 5.7 x 10.63in). If necessary offer the rear enclosure
up to the wall to check alignment. Do not use the enclosure as a
template for drilling.
3. Drill holes in the wall on the marked positions. Select appropriate
screws, wall plugs etc., for the type of wall, bearing in mind that the
weight of the complete phone is around 5kg (11lbs).
IMPORTANT: USE ONLY countersunk-headed fixing screws. Check
that screws seat properly in the plastic bush es to ensure a
watertight seal. Do not use excessive tightening force, as this may
crack the case.
VoIP Telephone. 10
4. Ensure that all four plastic flanged bushes are in place and the rear
enclosure is screwed tightly to the surface to prevent any water
ingress through the punched holes.
5. Complete the installation by making the appropriate connections
(section 6.5) and re-fitting the face plate.
5.2.2 Pole mounting
Kit No 100-02-0208-001
This accessory is for mounting GAI-Tronics telephones on to the side of
round poles of 100mm to 200mm diameter (4 - 8in), or on to square or
rectangular section uprights of 100mm to 150mm (4 – 6in) across the
mounting surface.
NOTE:
Banding straps (large scale worm-drive clamps) are not included in this
kit and must be obtained separately. For details of where bandi ng can
be obtained, refer to GAI-Tronics.
1. After punching through the flanged bushes in the rear enclosure (as
described in WALL MOUNTING), attach the pole mounting clamp
assemblies to the rear enclosure using the M6 x 25 screws
provided.
Note: only use the outer four holes, and ensure that the screws seat
properly in the plastic bushes to avoid water ingress.
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