GAI-Tronics 354-700, 354-700YL, 354-700OR, 354-700RD, 354-701 User Manual

Pub. 42004-520A

GAI-TRONICS® CORPORATION

A HUBBELL COMPANY

NEMA 4X VoIP Telephones

Confidential ity Notice

This manual is provided solely as an installation, operation, and maintenance guide, which contains
sensitive business and technical information, that is confidential and proprietary to GAI-Tronics.
GAI-Tronics retains all intellectual property and other rights in or to the information contained herein,
and such information may only be used in connection with the operation of your GAI-Tronics product or
system. This manual may not be disclosed in any form, in whole or in part, directly or indirectly, to any
third party.

General Information

The GAI-Tronics Model 354-70x Series
NEMA 4X VoIP Telephones are designed for
use in extreme weather conditions where
temperature and moisture are a concern. They
are also ideal for use in areas that require a
direct water spray (hose-down) for cleaning
purposes or where a non-corrosive material is
required.

The 354-70x Series Telephone is perfectly
suited for areas considered too harsh for a
standard telephone.

The 354-70x Series Telephone operates in the
same manner as a standard telephone – simply
lift the handset, listen for a dial tone, and dial
the desired telephone number. If the
telephone is an autodial model, simply lift the
handset and the pre-programmed number will
be dialed automatically.

The 354-70x Series Telephones are designed for connection to a 10/100 Base-T Ethernet network, and
operate from a Power-over-Ethernet (PoE) or a local 24 to 48 V dc power source. The VoIP telephones
provide point-to-point communications between personnel throughout a facility over an existing LAN.

In addition to providing standard telephone operation, the NEMA 4X VoIP Telephones provide real-time
alarm reporting via email. This enables system supervisors to monitor the telephones’ activity and to
address caller needs or maintenance issues immediately. The telephones can also be monitored and
reported via GAI-Tronics’ Telephone Management Application (TMA) software. There are also
configurable inputs and outputs available in all models.

Figure 1 Model 354-700 Series NEMA 4X VoIP

Telephone

GAI-Tronics Corporation 400 E. Wyomissing Ave. Mohnton, PA 19540 USA

610-777-1374  800-492-1212  Fax: [phone]

ISIT WWW.GAI-TRONICS.COM FOR PRODUCT LITERATURE AND MANUALS

V

Pub. 42004-520A

Model

Description

354-700

NEMA 4X VoIP Telephone, Gray

354-700YL

NEMA 4X VoIP Telephone, Yellow

354-700OR

NEMA 4X VoIP Telephone, Orange

354-700RD

NEMA 4X VoIP Telephone, Red

354-701

NEMA 4X VoIP Auto-dial Telephone, Gray

354-701YL

NEMA 4X VoIP Auto-dial Telephone, Yellow

354-701OR

NEMA 4X VoIP Auto-dial Telephone, Orange

354-701RD

NEMA 4X VoIP Auto-dial Telephone, Red

NEMA 4X VoIP Telephones Page 2 of 15

Ordering Information

The Model 354-70x series NEMA 4X VoIP Telephone is available in eight standard models with a 6-foot
handset cord:

Table 1. Model Chart

Options

The following options are available:

 Key-lock front door
 Coiled cord (15-foot)
 Armored handset cord (15-inch)
 Spring door closure

System Requirements and Limitations

Two VoIP telephones can be connected in a peer-to-peer configuration without the need for a LAN;
however, a 10/100 Base-T Ethernet network with a Sessions Initiation Protocol (SIP) server is required
for systems containing three or more VoIP telephones. Conferences are limited by the customer’s LAN
media capabilities and the services available at each end point.

Tips for VoIP Subscribers

If you have or are thinking of subscribing to an interconnected VoIP service, you should:
 Provide your accurate physical address to your interconnected VoIP service provider to ensure that

emergency services can quickly be dispatched to your location.

 Be familiar with your VoIP service provider’s procedures for updating your address and promptly

update your address information in the event of a change.

 If your power is out or your internet connection is down, be aware that your VoIP service may not

work. Consider installing a backup power supply, maintaining a traditional telephone line, or having a
wireless telephone as a backup.

 If you have questions about VoIP in general, see http://www.fcc.gov/cgb/consumerfacts/voip.html.

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ATTENTION

NEMA 4X VoIP Telephones Page 3 of 15

Feature and Functions

GAI-Tronics VoIP telephones include the following features:

 NEMA 4X rated with door closed (NEMA 3R with door open)
 Handset with 6-foot Hytrel coiled cord and noise-cancelling microphone
 Panel-mounted push-button volume control
 Chrome-plated keypad with protective rubber boot and braille reference
 Brushed stainless steel panel
 Stainless steel assembly hardware.
 SIP compatible (RFC3261)
 Real-time alarm reporting via email or syslog
 Power-over-Ethernet compatible (Power Mode A, Class 0)
 Configurable via web page, serial link or download
 Four configurable auxiliary inputs and two configurable voltage-free contact outputs

Installation Guidelines

Installation should be performed by qualified personnel and only in

accordance with the National Electrical Code or applicable local codes.

When installing any GAI-Tronics telephone equipment, please adhere to the following guidelines to
ensure the safety of all personnel:

 NEVER install telephone wiring during a lightning storm.
 Install a UL Listed lightning arrestor on any telephone installed where the telephone or telephone

cable is at risk of being exposed to lightning strikes. The lightning arrestor must be installed as close
to the telephone as possible to maximize the protection. The lightning arrestor must not be installed
within the enclosure supplied with the telephone.

 NEVER install telephone jacks in wet locations unless the jack is specifically designed for wet

locations.

 NEVER touch uninsulated telephone wires or terminals unless the telephone line has been

disconnected at the network interface.

 USE CAUTION when installing or modifying telephone lines.
 Install a UL Listed telephone line suppressor (customer-supplied) on the telephone line.
 Use silicone sealant or equivalent around and inside of all conduit entries
 Install a Cat5 data line lightning surge protector on any phone installed where the phone or phone

cable is at risk of being exposed to lightning strikes. The lightning arrestor must be installed as close
to the phone as possible in a non-hazardous environment. The lightning arrestor must not be installed
within the telephone enclosure.

 USE CAUTION when installing or modifying Category 5 data lines.

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GAI-Tronics recommends the following precautionary steps to protect the unit during installation:

1. Install this unit using appropriate wiring methods.

2. It is recommended that the network cable be contained within conduit for physical protection.

3. Use a conduit entry on the bottom of the enclosure to prevent any condensation forming inside the

conduit from dripping into the unit. Additionally, using bottom conduit entries makes water less likely
to enter the unit at the conduit connection points.

4. Use Teflon™ pipe joint tape or a thread sealing compound around the conduit threads to seal threaded

connections and prevent water from entering into the unit at the conduit location.

5. Apply a small amount of silicone sealant inside and around the end of the conduit pipe that is inside

the unit. The sealant helps to prevent any condensation formed inside the conduit from dripping into
the unit. This is especially important when using the conduit entry located on the top of the enclosure.
(Manufacturers of silicon sealant include: Dow Corning, Duron, General Electric, and DuPont.)

6. Sealed fittings should be installed at all cable entry points to prevent liquids from entering the unit.

Security Hardware

The Model 354-70x Series Telephone is vandal-resistant, with the front panel attached to its enclosure
with security screws. A GAI-Tronics Model 233-001 Security Screwdriver (sold separately) or Torx T­25 security head tip (included with the telephone) is recommended for installing the security screws.

Conduit Installation Details

GAI-Tronics recommends installing telephone cable in conduit to protect against damage and vandalism.
Mounting and wiring of the Model 354-70x Series Telephones must be in accordance with installation
standard practices.

Entering the enclosure from the top is not recommended. Bottom (preferred) or side entry helps prevent
condensation moisture from dripping onto the telephone electronics causing severe damage. If using
conduit, an appropriate hub (Myers STG Series recommended) or a UL Listed NEMA 4X rated connector
appropriate for the installation should be used. If a top entry must be made, a drip path is strongly
recommended. Seal all conduit entrances around the entry point and inside the conduit using a silicone­type sealant.

The Model 354-70x Series Telephones are not supplied with openings for conduit or cable because of
potential installation variations. Conduit entrances must be installed prior to mounting the enclosure to
the wall surface.

1. Open the door and remove the front panel assembly (carefully set aside).

2. Drill (hole saw) or punch entry openings. There must be a minimum of 1 inch (26 mm) of material

between entry holes.

3. Install hub or fitting.

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Mounting the Enclosure

Mount the enclosure using the four 0.437-inch (11mm) diameter holes located on the mounting flanges
with 3/8-inch (M8) hardware. The recommended entry is via the enclosure bottom to prevent moisture
from dripping onto the connection terminals. When mounting the enclosure, use caution to avoid
damaging the internal components. The suggested mounting height is 48 inches (1219 mm) to the center
of the bottom mounting holes of the enclosure.

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Figure 2. Mounting and Entry Locations