Pub. 42004-489D
GAI-TRONICS® CORPORATION
A HUBBELL COMPANY
Model 354-001 Series
NEMA 4X Industrial Telephone
Confidential ity Notice
This manual is provided solely as an operational, installation, and maintenance guide and contains
sensitive business and technical information that is confidential and proprietary to GAI-Tronics.
GAI-Tronics retains all intellectual property and other rights in or to the information contained herein,
and such information may only be used in connection with the operation of your GAI-Tronics product or
system. This manual may not be disclosed in any form, in whole or in part, directly or indirectly, to any
third party.
General Information
GAI-Tronics Model 354-001 series NEMA 4X
Industrial Telephones are designed for use in extreme
weather conditions where temperature and moisture
are a concern. They are also ideal for use in areas
that require a direct water spray (hose-down) for
cleaning purposes or where a non-corrosive material
is required.
The 354-001 series Telephone is perfectly suited for
areas considered too harsh for a standard telephone.
The 354-001 series Telephone operates in the same
manner as a standard telephone – simply lift the
handset, listen for a dial tone, and dial the desired
telephone number. The telephone is completely linepowered.
Fea tures
Features include:
NEMA 4X rated with door closed (NEMA 3R with door open)
Line-powered operation
®
Handset with 6-foot Hytrel
Panel-mounted push-button volume control
Chrome-plated keypad with protective rubber boot and Braille reference
Brushed stainless steel panel
coiled cord and noise-cancelling microphone
Figure 1. Model 354-001 Series NEMA 4X
Industrial Telephone
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Ordering Information
The Model 354-001 series NEMA 4X Industrial Telephone is available in three standard models:
Table 1. Model Chart
Model Description
354-001 NEMA 4X Industrial Telephone, Gray
354-001YL NEMA 4X Industrial Telephone, Yellow
354-001OR NEMA 4X Industrial Telephone, Orange
354-001RD NEMA 4X Industrial Telephone, Red
The following options are available:
Key-lock front door
Coiled cord (15-foot)
Armored handset cord (15-inch)
Spring door closure
The following kits are available:
Model 12565-009 Ring Detector Relay Kit (output contact rated 5 A @ 30 V dc/ac)
Model 12576-130 Front Panel Replacement Kit
Installation Guidelines
ATTENTION
accordance with the National Electrical Code or applicable local codes.
Safety Guidelines
When installing any GAI-Tronics telephone equipment, please adhere to the following guidelines to
ensure the safety of all personnel:
NEVER install telephone wiring during a lightning storm.
Installation should be performed by qualified personnel and only in
Install a UL Listed lightning arrestor on any telephone installed where the telephone or telephone
cable is at risk of being exposed to lightning strikes. The lightning arrestor must be installed as close
as possible to maximize the protection. It must not be installed within the enclosure supplied with the
telephone. Please consult our Service Center at 800-492-1212 for further information.
Do not install telephone jacks in wet locations unless the jack is specifically designed for wet
locations.
Do not touch uninsulated telephone wires or terminals unless the telephone line has been
disconnected at the network interface.
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Installation
WARNING
station and any associated equipment before beginning any installation.
CAUTION
approval listing in the “Specifications” section of this manual . Such installa tion may cause a safety
hazard and consequent injury or property damage.
Install equipment without modification and according to all applicable local and national electrical codes.
Consult the National Electrical Code (NFPA 70), Canadian Standards Association (CSA 22.1), and local
codes for specific requirements regarding your installation. Class 2 circuit wiring must be performed in
accordance with NEC 725.55.
This product can contain hazardous voltages. Always remove power to this
Do not install this equipment in areas other than those indicated on the
Security Hardware
The Model 354-001 series Telephone is vandal-resistant, with the front panel attached to its enclosure
with security screws. A GAI-Tronics Model 233-001 Security Screwdriver (sold separately) or Torx T25 security head tip (included with the telephone) is recommended for installing the security screws.
Conduit Installa tion Details
GAI-Tronics recommends installing telephone cable in conduit to protect against damage and vandalism.
Mounting and wiring of the Model 354-001 series Telephones must be in accordance with installation
standard practices.
Entering the enclosure from the top is not recommended. Bottom (preferred) or side entry helps prevent
condensation moisture from dripping onto the telephone electronics causing severe damage. If using
conduit, an appropriate hub (Myers STG series recommended) or a UL Listed NEMA 4X rated connector
appropriate for the installation should be used. If a top entry must be made, a drip path is strongly
recommended. Seal all conduit entrances around the entry point and inside the conduit using a siliconetype sealant.
The Model 354-001 series Telephones are not supplied with openings for conduit or cable because of
potential installation variations. Conduit entrances must be installed prior to mounting the enclosure to
the wall surface.
1. Open the door and remove the front panel assembly (carefully set aside).
2. Drill (hole saw) or punch entry openings using the template provided with the telephone. There must
be a minimum of 1 inch (26 mm) of material between entry holes.
3. Install hub or fitting.
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Mounting the Enclosure
Mount the enclosure using the four 0.437-inch (11mm) diameter holes located on the mounting flanges
with 3/8-inch (M8) hardware. For specific details, including mounting hole dimensions and spacing, refer
to Figure 2.
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Figure 2. Mounting and Entry Locations
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Wiring and Testing
1. If mounting outdoors, install a lightning arrestor/suppressor (customer-supplied) on the telephone
line.
2. Connect the incoming subscriber line (red and green) or line suppressor to the Main PCBA terminal
strip. See Figure 3 and Figure 4.
3. Install panel assembly in the enclosure and fasten security screws.
4. Check for proper telephone operation by calling to and from another telephone.
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Figure 3. Interior of the Front Panel
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Figure 4. TB1 Terminal Block on Industrial Telephone PCBA
Ring R elay Kit
The Ring Relay Kit allows the telephone to activate a peripheral device, such as a beacon or sounder,
when ring voltage is present. The kit includes a PCBA, mounting hardware, and USOC RJ11C Module
connector cord (provided with the kit).
When installed, the Ring Relay PCBA is connected to the Industrial Telephone PCBA via the USOC
RJ11C modular connector cord. This allows the telephone input wiring to be connected directly to the
Ring Relay PCBA. The Ring Relay PCBA is installed on the back of the front panel. See Figure 3 for
mounting and steps 1 through 3 in the “Ring Relay Wiring” section.
Installing the Ring Relay PCBA
1. Install the two standoffs (provided) onto the back of the panel as shown in Figure 3.
2. Align the Ring Relay PCBA with the two standoffs and secure using the two 6-32 screws provided.
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Ring R elay Wiring
1. Connect the incoming subscriber line to the TB1 terminal block. See Figure 5.
2. Connect the external sounder or beacon to TB2 for activation with an incoming telephone call. See
Figure 5 and Figure 6.
3. Before reattaching the panel assembly, connect the USOC RJ11C modular connector cord (provided
with the Ring Relay Kit) from the Industrial Telephone PCBA to the Ring Relay PCBA.
Figure 5. Ring Relay PCBA Wiring
Figure 6. Device Interconnection
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Operation
1. Lift the handset to place a call.
2. The handset receiver volume control, which is located on the stainless steel front panel, can be
adjusted to the desired level by momentarily pressing the push button.
OTE: Pressing the volume push button increases the volume in 3 dB increments. The volume starts
N
at 0 dB and increases to a maximum of 18 dB. Pressing the push button a seventh time returns the
volume to 0 dB.
3. Dial the desired number.
4. After completion of the call, place the handset on-hook.
Volume Control Jumper Setting
The handset receiver volume control is factory-set to default to its original setting (0 dB) when the
telephone is hung up. To save the volume control setting, jumper J4, which is factory-set at positions 2
and 3, must be moved to positions 1 and 2, after the desired volume is reached.
Specification s
Electrical (Typical)
Frequency response .............................................................................................................. 300 to 3,000 Hz
Inter-digit pause .................................................................................................................................. 100 ms
Minimum loop current ........................................................................................................................ 20 mA
Operation ....................................................................................................................................... Loop start
Signaling tone (DTMF) ................................................................................................ 100 ms tone duration
Supervisory dc current ................................................................ Minimum 20 mA dc; maximum 60 mA dc
Supervisory dc voltage ................................................................ 24 V dc to 60 V dc (not polarity sensitive)
Network interface ........................................................................................................................... Loop start
Minimum loop center .......................................................................................................................... 20 mA
Network signaling ............................................................................................................................... DTMF
Ring Relay PCBA (optional) output contact rating ........................................................... 30 V dc/ac @ 5 A
Environmental
Operating temperature ......................................................................... −40º F to +140º F (−40º C to +60º C)
Humidity ...................................................................................................................... 90% non-condensing
Enclosures for Electrical Equipment .................................... .UL 50 TYPE 4X with door closed and latched
FCC Information
FCC Registration Number .............................................................................. US: ADGTE10A-46048HAC
Ringer Equivalence Number (REN) .............................................................................................. 1.0A/1.3B
Network connection (USOC) ................................................................................................................. RJ11
Meets hearing aid compatibility magnetic field intensity and volume control technical standards per FCC
Sections 68.316 and 68.317.
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IC Informatio n (Canada)
IC Certification Number ................................................................................................................ 82211754
Ringer Equivalence Number (REN) .............................................................................................. 1.0A/1.3B
Connecting Method ............................................................................................................................ CA11A
Mechanical
Enclosure (gray, yellow, orange, or red) ........................................................................... Engineered plastic
Handset cord .................................................... “G” style handset/Hytrel
®
6-foot extended length (standard)
Connections.......................................................................................................................... Screw terminals
Dimensions, outside ............................................. 14.6 H 10.9 W 10.5 D inches (371 276 267 mm)
Mounting ................................................. Wall or column, four 0.44-inch (11mm) diameter mounting holes
Weight ................................................................................................................................ 12.0 lbs. (5.44 kg)
Safety Approv als
Safety of Information Technology Equipment ..................... UL 60950 and Can/CSA-C22.2 NO. 60950-00
Replac ement Parts and Accessories
Table 2.
Part No.
10113-122 Handset Assembly with 6-foot Hytrel® Coiled Cord and Noise Canceling
10113-020 Handset Assembly with 15-inch Armored Handset Cord and Noise Canceling
12542-002 Replacement Mounting Screw Kit (Security, 15 pack)
51035-005A Replacement Keypad Assembly
69147-104 Replacement PCB Assembly
12576-130 Front Panel Replacement Assembly, Hytrel® Coiled Cord
12576-132 Front Panel Replacement Assembly, Armored Handset Cord
12565-009 Ring Relay Kit
12251-001 Spring Door Kit
54001-003 Security Tip, Torx T-25
Description
Microphone
Microphone
61531-083 Ringer with cable assembly
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User Instructions (USA)
This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to part 15 of the FCC
Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in
a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used
in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this equipment
in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his
own expense.
This equipment complies with Part 68 of the FCC rules. Located on the equipment is a label that contains, among other information,
the FCC registration number and ringer equivalence number (REN). If requested, this information must be provided to the telephone
company. The REN is used to determine the quantity of devices which may be connected to the telephone line. Excessive REN’s on
the telephone line may result in the devices not ringing in response to an incoming call. In most, but not all areas, the sum of the
REN’s should not exceed five (5.0). To be certain of the number of devices that may be connected to the line, as determine by the
total REN’s contact the telephone company to determine the maximum REN for the calling area. This equipment cannot be used on
the telephone company-provided coin service. Connection to Party Line Service is subject to State Tariffs. If this equipment causes
harm to the telephone network, the telephone company will notify you in advance that temporary discontinuance of service may be
required. If advance notice isn’t practical, the telephone company will notify the customer as soon as possible. Also, you will be
advised of your right to file a complaint with the FCC if you believe it is necessary. The telephone company may make changes in
its facilities, equipment, operations, or procedures that could affect the operation of the equipment. If this happens, the telephone
company will provide advance notice in order for you to make the necessary modifications in order to maintain uninterrupted service.
If the trouble is causing harm to the telephone network, the telephone company may request you to remove the equipment from the
network until the problem is resolved. This equipment uses the following USOC jacks: RJ11CIt is recommended that the customer
install an ac surge arrester in the ac outlet to which this device is connected. This is to avoid damaging the equipment caused by
local lightening strikes and other electrical surges. This equipment is Hearing-Aid Compatible (HAC). The telephone Consumer
Protection Act of 1991 makes it unlawful for any person to use a computer or other electronic device, including fax machines, to
send any message unless such message clearly contains in a margin at the top or bottom of each transmitted page or on the first page
of the transmission, the date and time it is sent and an identification of the business or other entity, or other individual sending the
message and the telephone number of the sending machine or such business, other entity, or individual. (The telephone number
provided may not be a 900 number or any other number for which charges exceed local or long-distance transmission charges.)
User Instructions (Canada) CP-01, Issue 8, Part I: Section 14.1
NOTICE: The Industry Canada label identifies certified equipment. This certification means that the equipment meets certain
telecommunications network protective, operational and safety requirements as prescribed in the appropriate Terminal Equipment
Technical Requirements document (s). The Department does not guarantee the equipment will operate to the user's satisfaction.
Before installing this equipment, users should ensure that it is permissible to be connected to the facilities of the local
telecommunications company. The equipment must also be installed using an acceptable method of connection. The customer
should be aware that compliance with the above conditions may not prevent degradation of service in some situations. Repairs to
certified equipment should be coordinated by a representative designated by the supplier. Any repairs or alterations made by the user
to this equipment, or equipment malfunctions, may give the telecommunications company cause to request the user to disconnect the
equipment. Users should ensure for their own protection that the electrical ground connections of the power utility, telephone lines
and internal metallic water pipe system, if present, are connected together. This precaution may be particularly important in rural
areas.
CAUTION
Users should not attempt to make such connections themselves, but should contact the appropriate electric inspection authority,
or electrician, as appropriate.
CP-01, I ssue 8, Part I : Section 1 4.2
NOTICE: The Ringer Equivalence Number (REN) assigned to each terminal device provides an indication of the maximum
number of terminals allowed to be connected to a telephone interface. The termination on an interface may consist of any
combination of devices subject only to the requirement that the sum of the Ringer Equivalence Numbers of all the devices does not
exceed 5.
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Warranty
Equipment. GAI-Tronics warrants for a period of one (1) year from the date of shipment, that any
GAI-Tronics equipment supplied hereunder shall be free of defects in material and workmanship, shall
comply with the then-current product specifications and product literature, and if applicable, shall be fit
for the purpose specified in the agreed-upon quotation or proposal document. If (a) Seller’s goods prove
to be defective in workmanship and/or material under normal and proper usage, or unfit for the purpose
specified and agreed upon, and (b) Buyer’s claim is made within the warranty period set forth above,
Buyer may return such goods to GAI-Tronics’ nearest depot repair facility, freight prepaid, at which time
they will be repaired or replaced, at Seller’s option, without charge to Buyer. Repair or replacement shall
be Buyer’s sole and exclusive remedy. The warranty period on any repaired or replacement equipment
shall be the greater of the ninety (90) day repair warranty or one (1) year from the date the original
equipment was shipped. In no event shall GAI-Tronics warranty obligations with respect to equipment
exceed 100% of the total cost of the equipment supplied hereunder. Buyer may also be entitled to the
manufacturer’s warranty on any third-party goods supplied by GAI-Tronics hereunder. The applicability
of any such third-party warranty will be determined by GAI-Tronics.
Services. Any services GAI-Tronics provides hereunder, whether directly or through subcontractors,
shall be performed in accordance with the standard of care with which such services are normally
provided in the industry. If the services fail to meet the applicable industry standard, GAI-Tronics will
re-perform such services at no cost to buyer to correct said deficiency to Company's satisfaction provided
any and all issues are identified prior to the demobilization of the Contractor’s personnel from the work
site. Re-performance of services shall be Buyer’s sole and exclusive remedy, and in no event shall GAITronics warranty obligations with respect to services exceed 100% of the total cost of the services
provided hereunder.
Warranty Periods. Every claim by Buyer alleging a defect in the goods and/or services provided
hereunder shall be deemed waived unless such claim is made in writing within the applicable warranty
periods as set forth above. Provided, however, that if the defect complained of is latent and not
discoverable within the above warranty periods, every claim arising on account of such latent defect shall
be deemed waived unless it is made in writing within a reasonable time after such latent defect is or
should have been discovered by Buyer.
Limitations / Exclusions. The warranties herein shall not apply to, and GAI-Tronics shall not be
responsible for, any damage to the goods or failure of the services supplied hereunder, to the extent
caused by Buyer’s neglect, failure to follow operational and maintenance procedures provided with the
equipment, or the use of technicians not specifically authorized by GAI-Tronics to maintain or service the
equipment. THE WARRANTIES AND REMEDIES CONTAINED HEREIN ARE IN LIEU OF AND
EXCLUDE ALL OTHER WARRANTIES AND REMEDIES, WHETHER EXPRESS OR IMPLIED BY
OPERATION OF LAW OR OTHERWISE, INCLUDING ANY WARRANTIES OF
MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.
Return Policy
If the equipment requires service, contact your Regional Service Center for a return authorization number
(RA#). Equipment should be shipped prepaid to GAI-Tronics with a return authorization number and a
purchase order number. If the equipment is under warranty, repairs or a replacement will be made in
accordance with the warranty policy set forth above. Please include a written explanation of all defects to
assist our technicians in their troubleshooting efforts.
(Rev. 10/06)
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