GAI-Tronics 352-7xx User Manual
Pub. 42004-486B
GAI-TRONICS® CORPORATION
A HUBBELL COMPANY
Model 352-7xx and 352-8xx Division 1
VoIP Page Phones - Wired & WiFi
Confidential ity Notice
This manual is provided solely as an operational, installation, and maintenance guide and contains
sensitive business and technical information that is confidential and proprietary to GAI-Tronics. GAITronics retains all intellectual property and other rights in or to the information contained herein, and
such information may only be used in connection with the operation of your GAI-Tronics product or
system. This manual may not be disclosed in any form, in whole or in part, directly or indirectly, to any
third party.
General Information
GAI-Tronics’ Class I, Division 1 VoIP Page Phones are constructed of cast aluminum and are
weatherproof and corrosion resistant. The built-in high-efficiency Class D paging amplifier provides up
to 30 watts of speaker output, allowing Multicast broadcast page announcements over speakers.
The GAI-Tronics VoIP Page Phones consist of both wired and wireless versions with three model types:
handset, headset, and amplifier-only. Each of these model groups
has input power options. Refer to the Model Chart in Table 1.
The Div. 1 VoIP Page Phones are designed for connection to a
10/100 BaseT Ethernet. An external ac or dc power source is
required for full power operation. Power-over-Ethernet (PoE)
models do not require additional power, but have limited speaker
output.
The WiFi models are designed for connection to a wireless local
area network (WLAN) that meets the IEEE 802.11 b/g/n standard.
An external ac or dc power source is required for operation.
In addition to providing SIP telephone operation and speaker
amplifier paging, the Div. 1 VoIP Page Phones provide real-time
alarm reporting. This enables system supervisors to monitor the
telephones’ activity and to address caller needs or maintenance
issues immediately. There are also configurable inputs and
outputs available in all models.
Figure 1. Mode 352-8xx Div. 1
VoIP WiFi Page Phone
GAI-Tronics Corporation 400 E. Wyomissing Ave. Mohnton, PA 19540 USA
610-777-1374 800-492-1212 Fax: 610-796-5954
V
ISIT WWW.GAI-TRONICS.COM FOR PRODUCT LITERATURE AND MANUALS
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Table 1. Model Chart
Model Description
Handset Models
352-712
352-722
352-732
352-812
352-822
352-713
352-723
352-733
352-813
352-823
352-711
352-721
Div. 1 VoIP AC Page Phone
Div. 1 VoIP DC Page Phone
Div. 1 VoIP PoE Page Phone
Div. 1 VoIP WiFi AC Page Phone
Div. 1 VoIP WiFi DC Page Phone
Headset Models
Div. 1 VoIP AC Page Phone
Div. 1 VoIP DC Page Phone
Div. 1 VoIP PoE Page Phone
Div. 1 VoIP WiFi AC Page Phone
Div. 1 VoIP WiFi DC Page Phone
Amplifier-Only Models
Div. 1 VoIP AC Page Phone
Div. 1 VoIP DC Page Phone
352-811
352-821
Div. 1 VoIP WiFi AC Page Phone
Div. 1 VoIP WiFi DC Page Phone
System Requirements and Limitations
VoIP
Two VoIP telephones can be connected in a peer-to-peer configuration without the need for a LAN,
however, a 10/100 BaseT Ethernet with SIP server is required for systems containing three or more VoIP
Telephones. Conferences are limited by the customer’s LAN media capabilities and the services
available at each end point.
VoIP WiFi
Two telephones can communicate wirelessly in a peer-to-peer configuration without the need for a LAN
connection. However, a wireless pick-up point connected to a 10/100 BaseT Ethernet with SIP server is
required for systems containing three or more WiFi telephones (or a combination of WiFi and hardwiredconnected VoIP telephones). Conferences are limited by the customer’s LAN media capabilities and the
services available at each end point.
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Multicast Paging
In addition to direct point-to-point dialing (peer-to-peer), directly or via a SIP server, each telephone is
capable of receiving a Multicast broadcast. Multicast allows a single audio stream to be sent to multiple
end points simultaneously, to achieve multi-point paging or Public Address functionality over IP.
Multicast requires the use of a SIP server or IP device that specifically supports Multicast functionality
and each telephone must be configured (enabled) to receive Multicast packets.
Tips for VoIP Subscribers
If you have or are thinking of subscribing to an interconnected VoIP service, you should:
Provide your accurate physical address to your interconnected VoIP service provider to ensure that
emergency services can quickly be dispatched to your location.
Be familiar with your VoIP service provider’s procedures for updating your address, and promptly
update address information in the event of a change.
If your power is out or your internet connection is down, be aware that your VoIP service may not
work. Consider installing a backup power supply, maintaining a traditional telephone line, or having
a wireless telephone as a backup.
If you have questions about VoIP in general, see http://www.fcc.gov/cgb/consumerfacts/voip.html.
Features and Functions
GAI-Tronics VoIP telephones include the following features:
SIP compatible (RFC3261)
Real-time alarm reporting via email or syslog
Power-over-Ethernet compatible (Power Mode A, Class 0)
Configurable via web page, serial link or download
Four configurable auxiliary inputs and two configurable voltage-free contact outputs
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Installation
Installation Guidelines
These enclosures must be installed by trained, qualified and competent personnel. Installation must
comply with state and national regulations, as well as safety practices for this type of equipment.
CAUTION
indicated on the approval listing in the “Specifications” section of this manual. Such installation
may cause a safety hazard and consequent injury or property damage.
The mounting location must be flat and provide proper clearance, rigidity and strength to support the
enclosure and all contained devices.
WARNING
steel mounting bolts and washers, or washer head bolts.
WARNING
Insure proper grounding to protective earthing.
WARNING
are removed, the cover must be adequately supported.
ATTENTION
accordance with the National Electric al Code or applicable local codes.
Inspect and clean the machined flange flame joint surfaces of both the cover and box. Surfaces must be
smooth, free of nicks, scratches, dirt or any foreign particle build-up that would prevent a proper seal.
Surfaces must seat fully against each other to provide a proper explosion-proof joint. Clean surfaces by
wiping with a clean lint-free cloth.
Do not install this equipment in hazardous areas other than those
Securely fasten the enclosure to the mounting location, using 3/8-inch diameter
Do not disconnect equipment while energized.
The front cover is not hinged to the rear enclosure. When the cover bolts
Installation should be performed by qualified personnel and only in
Apply a light coat of Killark “LUBG” lubricant to flange surfaces and close the cover. Install and tighten
all cover bolts to 30 ft-lbs. Make certain no cover bolts are omitted. Use only those bolts supplied with
the enclosure.
When installing any GAI-Tronics telephone equipment, please adhere to the following guidelines to
ensure the safety of all personnel:
Electrostatic Discharge (ESD) Protection: Your telephone has an earth ground terminal provision.
Ensure that it is connected to ground in accordance with all local safety regulations and the National
Electrical Code (NEC). Grounding must be ensured for safe and stable communications. Do not use
long and coiled ground wires. Trim ground wires to the required length. Please note proper
grounding does not eliminate the need for lightning protection for the telephone or the telephone
system.
NEVER install the telephone during a lightning storm.
Install a Cat5 data line lightning su rge prot ec tor on any phone installed where the phone or phone
cable is at risk of being exposed to lightning strikes. The lightning arrestor must be installed as close
to the phone as possible in a non-hazardous environment. The lightning arrestor must not be installed
within the telephone enclosure.
USE CAUTION when installing or modifying Cat5 data lines.
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Mounting
NOTE: The mounting surface must be able to support the weight of the telephone, which is 31 lbs.
The enclosure must be securely fastened with 3/8-inch diameter steel mounting bolts located on all four
mounting feet. Stainless steel hardware is recommended in outdoor applications. Refer to Figure 2. The
suggested mounting height is 48 inches to the bottom of the enclosure.
OTE: Refer to the Killark Installation, Operation, and Maintenance Data Sheet for the Killark Part. No.
N
EXB-684 N34 Base Enclosure (enclosed with the unit) for additional information.
Figure 2. Model 352 Series Division 1 VoIP Page Phone Enclosure Mounting Details
Cable Entries
Refer to Figure 3 for the NPT conduit entries. Ensure any unused openings are sealed with proper fittings
per local standards. Use field wiring suitable for the ambient temperature. Any conduit NPT plugs
(blanking elements) must be explosion-proof with a Type 4X rating.
Figure 3. Model 352-7xx and 352-8xx Series VoIP/WiFi Conduit Entries
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Hardware Description
External
Model 352-7x2 and 352-8x2 contain a handset with an approved cable gland, standard keypad, volume
control button, and applicable approval labeling. The handset rests on a cradle, which has a magnetic
reed switch to signal an off-hook condition. The enclosure is sealed with ten cover mounting bolts
located around the perimeter of the enclosure’s flange. The VoIP WiFi version includes a weatherproof
WiFi antenna mounted to the top of the enclosure. See Figure 4.
Figure 4. Model 352-7x2 and 352-8x2 Division 1 VoIP Page Phone
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with Handset
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Models 352-7x3 and 352-8x3 are fitted with a removable headset and hook bracket. The headset is
activated by flipping its mounting hook forward. The enclosure is sealed with ten cover mounting bolts
located around the perimeter of the enclosure’s flange. The VoIP WiFi version includes a weatherproof
WiFi antenna mounted to the top of the enclosure. See Figure 5.
Figure 5. Model 352-7x3 and 352-8x3 Division 1 VoIP Page Phone
with Headset
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Models 352-7x1 and 352-8x1 do not have any external components for two-way communication. These
versions are designed for use as amplifiers only. The enclosure is sealed with ten cover mounting bolts
located around the perimeter of the enclosure’s flange. The VoIP WiFi version includes a weatherproof
WiFi antenna mounted on the top of the enclosure. See Figure 6.
Figure 6. Model 352-7x1 and 352-8x1 WiFi Page Phone
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Internal
The Model 352-7xx VoIP Page Phone include a power supply, input power terminal block and shield in
the rear enclosure. The front cover has the main VoIP Carrier PCBA and VoIP Circuit PCBA, Amplifier
PCBA, Keypad PCBA, and handset barrier. Amplifier-only versions do not include a Keypad PCBA and
barrier. See Figure 7 for parts layout.
Figure 7. Model 352-7xx Div. 1 VoIP Page Phone - Internal View
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