GAI-Tronics 295-702F, 295-702W User Manual
Pub. 42004-470E
GAI-TRONICS® CORPORATION
A HUBBELL COMPANY
VoIP Clean Phone® Telephones
T ABLE OF C ONTENTS
Confidentiality Notice .....................................................................................................................3
Product Overview ............................................................................................................................3
Models ...................................................................................................................................................... 4
System Requirements and Limitations ................................................................................................. 4
Tips for VoIP Subscribers ...................................................................................................................... 4
Features and Functions .......................................................................................................................... 5
Operation .........................................................................................................................................5
®
Placing an Autodial Call from a VoIP Clean Phone
Placing a General Telephone Call ......................................................................................................... 5
Receiving a Call ....................................................................................................................................... 5
Multicast Broadcast ................................................................................................................................ 6
.......................................................................... 5
Monitoring and Reporting ..................................................................................................................... 6
Installation ......................................................................................................................................7
General Information ............................................................................................................................... 7
Safety Guidelines ..................................................................................................................................... 7
Station Placement .................................................................................................................................... 7
Model 295-702F ....................................................................................................................................... 8
Model 295-702W ................................................................................................................................... 12
Setup ..............................................................................................................................................14
Field Wire Installation .......................................................................................................................... 14
Power .................................................................................................................................................................. 14
Network .............................................................................................................................................................. 15
I/O ....................................................................................................................................................................... 16
Recommended Cabling ....................................................................................................................................... 17
VoIP Telephone Input Contacts .......................................................................................................... 17
VoIP Telephone Output Contacts ....................................................................................................... 17
Status Indication ................................................................................................................................... 17
Power .................................................................................................................................................................. 17
Heartbeat ............................................................................................................................................................. 17
EACT .................................................................................................................................................................. 17
Programming ................................................................................................................................18
VoIP PCBA Setup ................................................................................................................................. 18
GAI-Tronics Corporation 400 E. Wyomissing Ave. Mohnton, PA 19540 USA
610-777-1374 800-492-1212 Fax: 610-796-5954
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ISIT WWW.GAI-TRONICS.COM FOR PRODUCT LITERATURE AND MANUALS
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VoIP PCBA Initial Network Configuration ........................................................................................................ 18
Maintenance ..................................................................................................................................19
General Information ............................................................................................................................. 19
Service .................................................................................................................................................... 19
Troubleshooting .................................................................................................................................... 20
Specifications ................................................................................................................................21
Replacement Parts and Accessories .................................................................................................... 22
GAI-Tronics Corporation 400 E. Wyomissing Ave. Mohnton, PA 19540 USA
610-777-1374 800-492-1212 Fax: 610-796-5954
V
ISIT WWW.GAI-TRONICS.COM FOR PRODUCT LITERATURE AND MANUALS
Pub. 42004-470E
GAI-TRONICS® CORPORATION
A HUBBELL COMPANY
VoIP Clean Phone® Telephones
Confidential ity Notice
This manual is provided solely as an installation, operation, and maintenance guide and contains sensitive
business and technical information that is confidential and proprietary to GAI-Tronics. GAI-Tronics
retains all intellectual property and other rights in or to the information contained herein, and such
information may only be used in connection with the operation of your GAI-Tronics product or system.
This manual may not be disclosed in any form, in whole or in part, directly or indirectly, to any third party.
Product Overview
The GAI-Tronics Model 295-702F Flush-Mount and Model 295-702W Wall-Mount VoIP Clean Phone®
Telephones are designed for the exacting requirements of clean rooms. They are constructed of stainless
steel and have a completely smooth polyester front panel that will not trap particulate matter. Calls are
made by pressing one of the three auto-dial buttons or by using the fully functional keypad. The
oversized, clearly labeled buttons allow for easy operation with gloved hands.
The VoIP Clean Phone
These telephones will operate from Power-over-Ethernet or an external power source. The VoIP
telephones provide direct point-to-point communications between personnel throughout the facility over
the existing LAN.
®
Telephones are designed for connection to a 10/100 BaseT Ethernet network.
Figure 1. Model 295-702F
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Figure 2. Model 295-702W
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Models
The following VoIP Clean Phone® Telephones are detailed in this manual:
Table 1. Model Chart
Model Description
295-702W
Surface-Mount VoIP Telephone including a stainless steel front panel with polyester
overlay, three autodial buttons, hookswitch push button, off-hook indicator, keypad, and
stainless steel surface-mount enclosure.
295-702F
Flush-Mount VoIP Telephone including stainless steel front panel with polyester overlay;
three autodial buttons, hookswitch push button, off-hook indicator, keypad, and stainless
steel mounting bracket.
System Requirements and Limitations
The VoIP Telephones require Power-over-Ethernet or a local 24–48 V dc power source for operation.
Two VoIP telephones can be connected in a peer-to-peer configuration without the need for a LAN.
However, a 10/100 BaseT Ethernet with SIP Server is required for systems containing three or more VoIP
Telephones. Conferences are limited by the customer’s LAN media capabilities and the services
available at each end point.
In addition to direct point-to-point dialing (peer-to-peer), directly or via a SIP server, each telephone is
capable of receiving a Multicast broadcast. Multicast allows a single audio stream to be sent to multiple
end points simultaneously, to achieve multi-point paging or Public Address functionality over IP.
Multicast requires the use of a SIP server that specifically supports Multicast functionality and each
telephone must be configured (enabled) to receive Multicast packets.
Tips for VoIP Subscribers
If you have or are thinking of subscribing to an interconnected VoIP service, you should:
Provide your accurate physical address to your interconnected VoIP service provider to ensure that
emergency services can quickly be dispatched to your location.
Be familiar with your VoIP service provider’s procedures for updating your address, and promptly
update address information in the event of a change.
Have a clear understanding of any limitations of your 911 service.
If your power is out or your internet connection is down, be aware that your VoIP service may not
work. Consider installing a backup power supply, maintaining a traditional telephone line, or having
a wireless telephone as a backup.
If you have questions about interconnected VoIP and 911 or about VoIP in general, see
http://www.fcc.gov/cgb/consumerfacts/voip.html.
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Features and Functions
The Clean Phone® Telephone’s voice-over-internet protocol (VoIP) include the following features:
SIP compatible (RFC3261)
Automatic call divert (memory list)
Real-time alarm reporting via email, syslog, or TMA software
Configurable via web page, serial link or download
Four auxiliary inputs; two volt-free contact outputs
Multicast capability, up to eight addresses
Operation
Placing an Autodial Call from a VoIP Cle an Phone®
To place an autodial call:
1. Press the desired autodial
2. When the call is connected, the hookswitch indicator will light.
3. The call is terminated by the following: pressing the ON/OFF push button, or the receiving caller
hanging up, or the defined timeout of the call duration, or via the SIP Server.
push button to place an immediate call to a preprogrammed number.
Placing a General Telephone Call
To place a general telephone call:
1. Press the ON/OFF push button.
2. Wait for the dial tone.
3. Use the keypad to dial the desired number.
4. When the call is connected, the “off-hook” indicator will light.
5. The call is terminated by one of the following methods: pressing the ON/OFF push button, the
receiving caller hanging up, call duration timeout, or via the SIP Server.
Receiving a Call
When a VoIP Clean Phone® is called, the unit automatically goes off-hook (auto-answer) and a
conversation can take place.
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Multicast Broadcast
When making a Multicast call, the SIP server will send a paging request to a specific IP address and
expect multiple telephones to accept and play the subsequent audio. GAI-Tronics VoIP telephones can be
programmed for up to eight Multicast addresses to permit the receipt of Multicast broadcasts from
different sources or to enable zoning of broadcasts. Each Multicast address can be assigned a priority (via
programming) to define which can override which. A telephone with Multicast enabled can still make
and receive normal calls (peer-to-peer or SIP server). Normal calls can be assigned a priority level,
defining whether calls can override Multicasts or vice versa.
Monitoring and Reporting
Each telephone can recognize and generate several hardware and configuration fault condition alarms.
These alarms can be signaled to a remote site using three methods:
Syslog output over TCP
SMTP mail message
Telephone Management Application (TMA) software (purchased separately)
Available alarms are:
Handset integrity loop (if applicable)
Configuration error
Cold reset (power cycle)
Warm reset (internal command)
Keypad error (if applicable)
Key hook (off hook status, if applicable)
Register fail
Audio Path Test (speaker/microphone test)
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Installation
General Information
WARNING
This product can contain hazardous voltages. Always remove power to this
station and any associated equipment before beginning any installation.
CAUTION
Do not install this equipment in areas other than those indicated on the
approval standards listing in the “Specifications” section of this manual. Such installation may
cause a safety hazard and consequent injury or property damage.
Install equipment without modification and according to all applicable local and national electrical codes.
Consult the National Electrical Code (NFPA 70), Canadian Standards Association (CSA 22.1), and local
codes for specific requirements regarding your installation. Class 2 circuit wiring must be performed in
accordance with NEC 725.55.
NOTE: This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to
part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference
when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate
radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful
interference to radio communications. Depending upon the wiring and features used on this device, additional
precautions may be necessary not to cause harmful interference. Operation of this equipment in a residential area is
likely to cause harmful interference in which case the user will be required to correct the interference at his own
expense.
Safety Guidelines
When installing any GAI-Tronics equipment, please adhere to the following guidelines to ensure the
safety of all personnel:
Do not install wiring during a lightning storm.
Electrostatic Discharge (ESD) Protection: Your VoIP telephone may have an earth ground terminal
provision. If so, ensure that it is connected to ground in accordance with all local safety regulations
and the National Electrical Code (NEC). Grounding has to be ensured for safe and stable
communications. Do not use long and coiled ground wires. Trim ground wires to the required
length. Use a star configuration whenever possible. Please note proper grounding does not eliminate
the need for lightning protection for the telephone or the telephone system. A Cat5 data line lightning
surge protector is recommended for telephones subject to any electrostatic discharge (e.g. lightning).
Do not install jacks in wet locations unless the jack is specifically designed for wet locations.
Station Placement
To prevent feedback problems in the system, volume settings and station placement must be taken into
consideration. Unpleasant feedback problems can be reduced by:
Pointing the telephone away from other telephones located nearby
Reducing volume levels
Feedback problems can be avoided by installing each VoIP Clean Phone
®
in a separate room and wall.
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