GAI-Tronics 226-700 User Manual

Pub. 42004-445H
GAI-TRONICS® CORPORATION
A HUBBELL COMPANY
VoIP Industrial Handset Telephones
Confidentiality Notice .....................................................................................................................1
Product Overview ............................................................................................................................1
System Requirements and Limitations ................................................................................................. 1
Tips for VoIP Subscribers ...................................................................................................................... 2
Features and Functions .......................................................................................................................... 2
Operation .........................................................................................................................................3
Placing a Call ........................................................................................................................................... 3
Receiving a Call ....................................................................................................................................... 3
Monitoring and Reporting ..................................................................................................................... 3
Installation ......................................................................................................................................3
Safety Guidelines ..................................................................................................................................... 4
Security Hardware .................................................................................................................................. 4
Conduit Installation Details (applicable to Models 246-700 & 256-700)............................................ 4
Model 226-700 ......................................................................................................................................... 6
Model 246-700 ......................................................................................................................................... 8
Model 256-700 ....................................................................................................................................... 10
Model 276-700 ....................................................................................................................................... 12
Stanchion or Flush-Mount Applications ............................................................................................................. 12
Setup ..............................................................................................................................................14
Field Wiring Installation ...................................................................................................................... 14
Power .................................................................................................................................................................. 14
Network .............................................................................................................................................................. 15
I/O ....................................................................................................................................................................... 16
Recommended Cabling ....................................................................................................................................... 17
VoIP Telephone Input Contacts .......................................................................................................... 17
VoIP Telephone Output Contacts ....................................................................................................... 17
Status Indication ................................................................................................................................... 18
Power .................................................................................................................................................................. 18
Heartbeat ............................................................................................................................................................. 18
EACT .................................................................................................................................................................. 18
External Controls .................................................................................................................................. 18
Handset Receiver Volume Control ..................................................................................................................... 18
Maximum (Handset Receiver) Level Remote Control ....................................................................................... 18
GAI-Tronics Corporation 400 E. Wyomissing Ave. Mohnton, PA 19540 USA
610-777-1374 800-492-1212 Fax: 610-796-5954
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ISIT WWW.GAI-TRONICS.COM FOR PRODUCT LITERATURE AND MANUALS
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OIP INDUSTRIAL HANDSET TELEPHONES PAGE ii
Programming ................................................................................................................................19
VoIP PCBA Setup ................................................................................................................................. 19
VoIP PCBA Initial Network Configuration ........................................................................................................ 19
Maintenance ..................................................................................................................................20
General Information ............................................................................................................................. 20
Preventive Maintenance for Model 276-700 ....................................................................................... 20
Cleaning .............................................................................................................................................................. 20
Prevention ........................................................................................................................................................... 20
Service .................................................................................................................................................... 20
Troubleshooting .................................................................................................................................... 21
Specifications ................................................................................................................................22
Replacement Parts ................................................................................................................................ 24
GAI-Tronics Corporation 400 E. Wyomissing Ave. Mohnton, PA 19540 USA
610-777-1374 800-492-1212 Fax: 610-796-5954
V
ISIT WWW.GAI-TRONICS.COM FOR PRODUCT LITERATURE AND MANUALS
PUB. 42004-445H
GAI-TRONICS® CORPORATION
A HUBBELL COMPANY
VoIP Indu strial Ha n dset Telephones

Confidential ity Notice

This manual is provided solely as an installation, operation, and maintenance guide and contains sensitive business and technical information that is confidential and proprietary to GAI-Tronics. GAI-Tronics retains all intellectual property and other rights in or to the information contained herein, and such information may only be used in connection with the operation of your GAI-Tronics product or system. This manual may not be disclosed in any form, in whole or in part, directly or indirectly, to any third party.

Product Overview

GAI-Tronics’ VoIP Industrial Handset Telephones are designed for connection to a 10/100 BaseT Ethernet. These telephones will operate from Power-over-Ethernet or an external power source. The VoIP Telephones provide direct point-to-point communications between personnel throughout the facility over the existing LAN.
The following VoIP Telephones are detailed in this manual:
Table 1. Model Chart
Model Description
226-700
246-700
256-700
276-700
Tough Telephone with Keypad, weather and vandal-resistant, sand-cast aluminum enclosure with a spring-loaded door and handset with an armored cord (15-inch).
Rugged Indoor Telephone with Keypad, engineered plastic enclosure and handset with
®
Hytrel
Rugged Weatherproof Telephone with Keypad, weatherproof, engineered plastic enclosure
with door and handset with Hytrel
Flush-panel Telephone with Keypad, heavy-gauge brushed stainless steel front panel and
handset with armored cord (29-inch).
coiled cord (6-foot extended).
®
coiled cord (6-foot extended).

System Requirements and Limitations

The VoIP Telephones require Power-over-Ethernet or a local 24–48 V dc power source for operation. Two VoIP telephones can be connected in a peer-to-peer configuration without the need for a LAN. However, a 10/100 BaseT Ethernet with SIP server is required for systems containing three or more VoIP Telephones. Conferences are limited by the customer’s LAN media capabilities and the services available at each end point.
GAI-Tronics Corporation 400 E. Wyomissing Ave. Mohnton, PA 19540 USA
610-777-1374 800-492-1212 Fax: 610-796-5954
V
ISIT WWW.GAI-TRONICS.COM FOR PRODUCT LITERATURE AND MANUALS
PUB. 42004-445H V
OIP INDUSTRIAL HANDSET TELEPHONES PAGE 2 of 24

Tips for VoIP Subscribers

If you have or are thinking of subscribing to an interconnected VoIP service, you should:
Provide your accurate physical address to your interconnected VoIP service provider to ensure that
emergency services can quickly be dispatched to your location.
Be familiar with your VoIP service provider’s procedures for updating your address, and promptly
update address information in the event of a change.
Have a clear understanding of any limitations of your 911 service. If your power is out or your internet connection is down, be aware that your VoIP service may not
work. Consider installing a backup power supply, maintaining a traditional telephone line, or having a wireless telephone as a backup.
If you have questions about interconnected VoIP and 911, or VoIP in general, see
http://www.fcc.gov/cgb/consumerfacts/voip.html.

Features and Functions

The VoIP Telephones include the following features:
SIP compatible (RFC3261) Weather and/or vandal-resistant Real-time alarm reporting via email, syslog, or TMA software Power-over-Ethernet compatible Configurable via web page, serial link or download Four auxiliary inputs, two volt-free contact outputs
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Operation

Placing a Call

To place a call:
1. Lift the handset from the cradle to take the telephone off-hook.
2. Wait for dial tone.
3. Use the keypad to dial the desired number.
4. The call is terminated by the following: placing handset back in the cradle, or the receiving caller
hanging up, or the defined timeout of the call duration, or via the SIP Server.

Receiving a Call

When the VoIP Telephone is called, the telephone’s ringer will sound until the handset is removed from the cradle (taken off-hook) and a conversation can take place.

Monitoring and Reporting

Each telephone can recognize and generate several hardware and configuration fault condition alarms. These alarms can be signaled to a remote site using three methods:
Syslog output over TCP SMTP mail message Telephone Management Application (TMA) software (purchased separately)
Available alarms are:
Handset integrity loop (if applicable) Configuration error Cold reset (power cycle) Warm reset (internal command) Keypad error (if applicable) Key hook (off hook status, if applicable) Register fail Audio Path Test (speaker/microphone test)

Installation

WARNING
station and any associated equipment before beginning any installation.
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This product can contain hazardous voltages. Always remove power to this
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CAUTION
Do not install this equipment in areas other than those indicated on the approval listing in the “Specifications” section of this manual . Such installa tion may cause a safety hazard and consequent injury or property damage.
Install equipment without modification and according to all applicable local and national electrical codes. Consult the National Electrical Code (NFPA 70), Canadian Standards Association (CSA 22.1), and local codes for specific requirements regarding your installation. Class 2 circuit wiring must be performed in accordance with NEC 725.55.
N
OTE: This equipment has been tested and found to comply with the limits for a Class A digital device,
pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Depending upon the wiring and features used on this device, additional precautions may be necessary not to cause harmful interference. Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense.

Safety Guidelines

When installing any GAI-Tronics equipment, please adhere to the following guidelines to ensure the safety of all personnel:
Do not install wiring during a lightning storm. Electrostatic Discharge (ESD) Protection: Your VoIP telephone may have an earth ground terminal
provision. If so, ensure that it is connected to ground in accordance with all local safety regulations and the National Electrical Code (NEC). Grounding has to be ensured for safe and stable communications. Do not use long and coiled ground wires. Trim ground wires to the required length. Use a star configuration whenever possible. Please note proper grounding does not eliminate the need for lightning protection for the telephone or the telephone system. A Cat5 data line lightning surge protector is recommended for telephones subject to any electrostatic discharge (e.g. lightning).
Do not install jacks in wet locations unless the jack is specifically designed for wet locations.

Security Hardware

Models 226-700 and 276-700 are vandal-resistant, with the front panel for each telephone attached to its enclosure with security screws. A GAI-Tronics Model 233-001 Security Screwdriver or Torx T-25 security head tip (sold separately) is recommended for installing the security screws. Models 246-700 and 256-700 Telephones’ front panels are attached with standard Phillips head screws.

Conduit Installation Details (applicable to Models 246-700 & 256-700)

GAI-Tronics recommends installing cabling in conduit to protect against accidental damage and vandalism. To prevent moisture from entering the enclosure, we strongly recommend the following:
Conduit should enter the enclosure from the bottom. If entered from the top, the conduit mustSealed fittings should be installed at all cable entry points. Silicone sealant or equivalent must be applied around and inside all conduit entries.
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be internally sealed to prevent moisture ingress.
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Please refer to Figure 1 and Figure 2.
Figure 1. Model 246-700 & 256-700 - Bottom entry conduit installation details
Figure 2. Model 246-700 & 256-700 - Top entry conduit installation details (NOT RECOMMENDED)
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Model 226-700

The mounting and wiring instructions for the Model 226-700 Telephone are as follows:
1. Remove the eight security screws
from the front panel. Remove the front panel and set aside.
2. There are eight mounting holes in
the back of the enclosure in two 4­hole patterns. Determine which hole pattern will be used for mounting. See Figure 5.
For best results, use the
7.875 4.0-inch hole pattern for
mounting to a wall (outside pattern).
Use the 5.25 4.0-inch hole
pattern when using the Model 232-001 Pole Mounting Kit (inside pattern).
Figure 3. Model 226-700 VoIP Telephone with spring loaded
door in the open position
4. Position the enclosure on the mounting surface and
secure it with four fasteners.
The holes in the telephone enclosure accept 3/8-inch
screws or bolts.
The Model 232-001 Pole Mounting Kit includes four
3/8-16 1-inch shoulder bolts with Teflon seal washers.
NOTE
Use only the round head, hexagon
head, or pan head screws that are provided.
Do not
use screws designed to be countersunk for
mounting the enclosure.
5. Install a conduit fitting in one of the 1/2-inch NPT
conduit entrances provided at both the top and bottom of the unit, and insert the conduit into the fitting. (The bottom location is preferred. See Figure 4.) Plug the unused access hole using the 3/8-inch Allen drive plug provided.
3. Insert four hole plugs (provided) in
the unused holes.
OTE: Use silicone sealant or equivalent around and
N inside all conduit entries.
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Figure 4. Model 226-700 Outline
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6. Pull the Ethernet cable through the conduit and install the cable as shown in the “Field Wiring
Installation” section on page 14.
7. Connect any desired peripheral devices. Refer to page 16 for connection information. Seal the
conduit entry point(s).
8. Perform the initial programming of the telephone. Refer to the “Programming” section beginning on
page 19.
9. Verify operation by calling to and from another telephone. Verify operation of peripheral equipment.
Figure 5. Model 226-700 Mounting Details
10. Replace the front panel assembly, and secure using the eight front panel security screws (10–12 in-
lbs. of torque recommended).
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