Gaggia Milano User Manual

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ITALIAN

ENGLISH

GERMAN

GAGGIA ANIMA

Manuale d’istruzione

Instruction manual

Bedienungsanleitung

ENGLISH

GAGGIA ANIMA

Instruction manual

Contents

1. Introduction to the manual . . . . . . . . . . .1

2. Product overview . . . . . . . . . . . . . . . . . . .1

2.1 The product . . . . . . . . . . . . . . . . . . . . . . . . . . .1 2.2 Accessories. . . . . . . . . . . . . . . . . . . . . . . . . . . . .1 2.3 Main components . . . . . . . . . . . . . . . . . . . . . . .2 2.4 Main removable parts . . . . . . . . . . . . . . . . . . . .2 2.5 Control buttons and display. . . . . . . . . . . . . . .2

3. Safety. . . . . . . . . . . . . . . . . . . . . . . . . . . . .3

3.1 Safety instructions . . . . . . . . . . . . . . . . . . . . . . .3

4. Preliminary operations . . . . . . . . . . . . . .5

4.1 Positioning . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5 4.2 Water tank filling . . . . . . . . . . . . . . . . . . . . . . . .5

4.3 Coffee bean hopper filling . . . . . . . . . . . . . . . .5 4.4 Plug in and start. . . . . . . . . . . . . . . . . . . . . . . . .5

5. Activation and deactivation. . . . . . . . . . .6

5.1 Using the selection buttons . . . . . . . . . . . . . . .6 5.2 First start . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6 5.2.1 Water circuit priming . . . . . . . . . . . . . . . . . . . .6 5.2.2 Automatic rinse/self-cleaning cycle . . . . . . . . .6 5.2.3 Manual rinse cycle . . . . . . . . . . . . . . . . . . . . . . .6 5.3 Adjustments . . . . . . . . . . . . . . . . . . . . . . . . . . . .7 5.3.1 Water hardness measurement and setting. . .7 5.3.2 Aroma intensity adjustment . . . . . . . . . . . . . . .7 5.3.3 Ceramic coffee grinder adjustment. . . . . . . . .7 5.3.4 Brewing temperature adjustment . . . . . . . . . .8 5.3.5 Coffee dispensing spout adjustment . . . . . . . .8 5.4 Deactivation and reactivation. . . . . . . . . . . . . .8

6. Use. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8

6.1 Coffee-based preparations. . . . . . . . . . . . . . . .8

6.1.1Use of pre-ground coffee (one specialty

only) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8 6.1.2 Brewing a product with one button . . . . . . . .9

6.1.3Brewing two products with one button

(possible only when using coffee beans) . . . .9

6.1.4Adjustment of coffee length in the cup

during preparation. . . . . . . . . . . . . . . . . . . . . . .9 6.2 Milk frother. . . . . . . . . . . . . . . . . . . . . . . . . . . . .9 6.3 Milkand coffee-based preparations. . . . . . . 10 6.3.1 Brewing a milk-based product . . . . . . . . . . . . 10 6.4 Hot water-based preparations . . . . . . . . . . . 10 6.4.1 Hot water dispensing . . . . . . . . . . . . . . . . . . . 10

7. Cleaning and maintenance . . . . . . . . . . 10

7.1 Machine cleaning . . . . . . . . . . . . . . . . . . . . . . . 11 7.1.1 Machine cleaning when needed. . . . . . . . . . . 11 7.1.2 Weekly cleaning of the machine . . . . . . . . . . 11 7.2 Brew group cleaning . . . . . . . . . . . . . . . . . . . . 11 7.2.1 Weekly brew group cleaning cycle . . . . . . . . 11

7.2.2Monthly lubrication of the brewing unit

(one cleaning cycle using a lubricant) . . . . . . 12

7.2.3Monthly degreasing of the brew group (one

cleaning cycle using a degreaser) . . . . . . . . . . 13 7.3 Containers cleaning. . . . . . . . . . . . . . . . . . . . . 13 7.3.1 Cleaning of the water tank. . . . . . . . . . . . . . . 13

7.3.2Monthly cleaning of the coffee

compartments . . . . . . . . . . . . . . . . . . . . . . . . . 13 7.4 Milk frother cleaning . . . . . . . . . . . . . . . . . . . . 14 7.4.1 Milk frother cleaning cycle . . . . . . . . . . . . . . . 14

7.4.2Weekly cleaning of the milk frother

components . . . . . . . . . . . . . . . . . . . . . . . . . . . 14 7.5 Descaling cycle. . . . . . . . . . . . . . . . . . . . . . . . . 14 7.5.1 Interruption of the descaling cycle . . . . . . . . 15

8. Default settings. . . . . . . . . . . . . . . . . . . . 15

8.1 List of default settings . . . . . . . . . . . . . . . . . . . 15 8.2 Changing the default settings . . . . . . . . . . . . . 16 8.3 Reset to the default settings. . . . . . . . . . . . . . 16

9. Troubleshooting . . . . . . . . . . . . . . . . . . . 16

9.1 Alarm signals summary: red display . . . . . . . . 16 9.2 Warnings signals summary . . . . . . . . . . . . . . . 17 9.3 The machine is out of service . . . . . . . . . . . . 17 9.4 Troubleshooting table . . . . . . . . . . . . . . . . . . . 18

10. Maintenance accessories and products 19

10.1 Maintenance products. . . . . . . . . . . . . . . . . . . 19

10.2 INTENZA+ water filter . . . . . . . . . . . . . . . . 19 10.2.1 INTENZA+ installation. . . . . . . . . . . . . . . . . . 20 10.2.2 INTENZA+ replacement . . . . . . . . . . . . . . . . 20

11. Technical characteristics . . . . . . . . . . . . 21 12. Transportation and disposal . . . . . . . . . 21

13. Warranty and service. . . . . . . . . . . . . . . 21

13.1 How to contact Gaggia. . . . . . . . . . . . . . . . . . 21

Symbols

The following symbols are used in some parts of the booklet:

Indicates actions that should on no account be carried out.

Indicates actions that require some caution.

>Requests the specified action.

IMPORTANT SAFEGUARDS

When using electrical appliances, basic safety precautions should always be followed, including the following:

1.Read all instructions.

2.Do not touch hot surfaces. Use handles or knobs.

3.To protect against fire,electric shock and injury to persons do not immerse cord, plugs, or appliance in water or other liquid.

4.Close supervision is necessary when the appliance is used by or near children.

5.Unplug from outlet when not in use and before cleaning. Allow to cool before putting on or taking off parts, and before cleaning the appliance.

6.Do not operate any appliance with a damaged cord or plug or after the appliance malfunctions, or has been damaged in any manner. Return appliance to the nearest authorized service facility for examination, repair or adjustment.

7.The use of accessory attachments not recommended by the appliance manufacturer may result in fire, electric shock or injury to persons.

8.Do not use outdoors.

9.Do not let cord hang over edge of table or counter, or touch hot surfaces.

10.Do not place on or near a hot gas or electric burner, or in a heated oven.

11.Always attach plug to appliance first, then plug cord into wall outlet.To disconnect, turn any control to “off”, then remove plug from wall outlet.

12.Do not use appliance for other than intended use.

13.Save these instructions.

SAVETHESE INSTRUCTIONS

CAUTION

This appliance is for household use only. Any servicing,other than cleaning and user maintenance, should be performed by an authorized service center.

Do not immerse machine in water.To reduce the risk of fire or electric shock, do not disassemble the machine.There are no parts inside the machine serviceable by the user. Repair should be done by authorized service personnel only.

1.Check voltage to be sure that the voltage indicated on the nameplate corresponds with your voltage.

2.Never use warm or hot water to fill the water tank. Use cold water only.

3.Keep your hands and the cord away from hot parts of the appliance during operation.

4.Never clean with scrubbing powders or harsh cleaners. Simply use a soft cloth dampened with water.

5.For optimal taste of your coffee, use purified or bottled water. Periodic descaling is still recommended every 2-3 months.

6.Do not use caramelized or flavored coffee beans.

INSTRUCTIONS FOR THE POWER SUPPLY CORD

A.A short power-supply cord (or detachable power-supply cord) is to be provided to reduce risks resulting from becoming entangled in or tripping over a longer cord.

B.Longer detachable power-supply cords or extension cords are available and may used if care is exercised in their use.

C.If a long detachable power-supply cord or extension cord is used,

1.The marked electrical rating of the detachable power-supply cord or extension cord should be at least as great as the electrical rating of the appliance.

2.If the appliance is of the grounded type, the extension cord should be a grounding-type 3-wire cord, and

3.The longer cord should be arranged so that it will not drape over the counter top or table top where it can be pulled on by children or tripped over.

1.Introduction to the manual

Foreword

Congratulations for your purchase of a Gaggia Anima fully automatic coffee machine! This manual contains all necessary information to install, use, clean and descale your machine.

In the “2. Product overview” chapter you will become familiar with the various buttons and components of the machine.

The “3. Safety” chapter requires careful study to avoid any risk due to incorrect or improper use of the machine.

The “4. Preliminary operations” and “5. Activation and deactivation” chapters provide a step-by-step description of the machine placement and preparation for use.

The “6. Use” chapter describes how the machine is to be used, with a list of all the drinks that can be prepared with the machine itself.

“7. Cleaning and maintenance” chapter will keep your machine in top form.

For any operation issues please refer to the “9.Troubleshooting” chapter.

The remaining chapters provide support for quick use.

Notes

This document is an integral part of the machine and must be stored with care for future reference.The document is copyrighted.

2.Product overview

2.1The product

The machine can be used to brew coffee from whole beans and is equipped with a classic milk frother to prepare the perfect cappuccino easily and quickly. It can also dispense steam and hot water.

These are the machine’s special features:

Gaggia Adapting System

Coffee is a natural product and its characteristics may vary according to origin, blend and roasting. The machine is equipped with a self-adjustment system that allows it to valorise your favourite coffee beans. It regulates itself after brewing a few coffees.

Coffee intensity adjustment

You can choose your favourite coffee blend and adjust the quantity of coffee to be ground according to your personal taste. It is possible to use pre-ground coffee.

Ceramic coffee grinder

The ceramic grinding wheels guarantee consistently excellent grinding, and allow you to adjust the grinder to completely suit your taste.This technology provides absolute aroma preservation, thus guaranteeing that each cup has the true taste of Italian coffee.

Energy saving function

The fully automatic Gaggia espresso machine is designed as an energy saving device, as shown by the A rating. After a preset idle time, the machine goes into stand-by mode automatically.

2.2Accessories

1.Power cord

 

 

 

2.

Instruction manual

1

2

3

3.

Disposable strip for water hardness test

4.

Multifunction tool

 

 

 

 

 

 

 

• Coffee grinder adjustment key

 

 

 

 

• Powder coffee outlet duct cleaning tool

4

5

6

 

• Pre-ground coffee measuring scoop

5.

Cleaning brush (optional)

 

 

 

 

 

 

6.

Brew group grease (optional)

ENGLISH 1

Gaggia Milano User Manual

2.3Main components

 

 

 

1.

STAND-BY button

 

 

 

2.

Water tank seat

 

 

 

3.

Coffee bean hopper

 

 

 

4.

Pre-ground coffee compartment

2

3

5

5.

Removable water tank

6.

Main switch

 

 

 

4

 

 

I.

ON

1

 

 

 

0.

OFF

12

 

 

7.

Power cord socket

 

 

 

11

 

 

8.

Coffee grounds drawer

 

 

 

9.

Drip tray

10

 

 

10.

Drip tray grill

8

 

11.

Coffee dispensing spout

9

 

12.

Classic milk frother

 

6

 

7

 

 

 

2.4Main removable parts

1

2

 

3

9

4

11

 

 

7

 

 

 

PUSH

10

 

6

N

 

8

5

 

 

 

 

2.5Control buttons and display

 

1

8

4

 

ESPRESSO

 

STEAM

ESPRESSOLUNGO

2

 

5

HOTWATER

AROMASTRENGTH

3

 

6

MENU

 

 

 

7

 

1.Water tank lid

2.Coffee bean hopper lid

3.Pre-ground coffee compartment lid

4.Service door

5.Coffee residues drawer

6.Brew group

7.Coffee dispensing spout

8.Drip tray

9.Coffee grounds drawer

10.‘Drip tray full’ indicator

11.Classic milk frother

Steam wand (fixed)

Rubber grip

1. ESPRESSO button

ESC button

2. ESPRESSO LUNGO button

3. AROMA STRENGTH button

OK button

4. STEAM button

UP button

5. HOT WATER button

6. MENU button

DOWN button

7. STAND-BY button

8.Display

In the example:

Main menu; ready for brewing

2 ENGLISH

3.Safety

This machine is equipped with safety features.Nevertheless,read and follow the “3.1 Safety instructions” chapter carefully, and only use the machine as described in these instructions to avoid accidental injury or damage due to improper use of the machine. Keep this user manual for future reference.

3.1Safety instructions

The “Warnings” section warns against possible severe injuries, danger to life and/or damage to the machine.

The “Cautions” section warns against slight injuries and/or damage to the machine.

It’s necessary a careful reading of the manual before performing any operation or maintenance.

Warnings

Connect the machine to a wall socket with a voltage matching the technical specifications of the machine.

Connect the machine to an earthed wall socket.

Do not let the power cord hang over the edge of a table or counter, or touch hot surfaces.

Never immerse the machine, mains plug or power cord in water (danger of electrical shock!).

Do not pour liquids on the power cord connector.

Never direct the hot water jet towards body parts: danger of burns!

Do not touch hot surfaces. Use handles and knobs.

Turn off the machine from the main switch located on the back before removing the plug from the socket:

-If a malfunction occurs.

-If the machine will not be used for a long time.

-Before cleaning the machine.

Pull on the plug, not on the power cord.

Do not touch the mains plug with wet hands.

Do not use the machine if the mains plug, the power cord or the machine itself is damaged.

Do not make any modifications to the machine or its power cord.

Only have repairs carried out by a service centre authorized by Gaggia to avoid a hazard.

The machine should not be used by children younger than 8 years old.

ENGLISH 3

The machine can be used by children of 8 years and upwards if they have previously been instructed on the correct use of the machine and made aware of the associated dangers or if they are supervised by an adult.

Cleaning and maintenance should not be carried out by children unless they are more than 8 years old and supervised by an adult.

Keep the machine and its power cord out of reach of children under 8 years old.

The machine may be used by persons with reduced physical, sensory or mental capabilities or lacking sufficient experience and/or skills if they have previously been instructed on the correct use of the machine and made aware of the associated dangers or if they are supervised by an adult.

Children should be supervised to ensure that they do not play with the machine.

Never insert fingers or other objects into the coffee grinder.

Cautions

The machine is for household use only. It is not intended for use in environments such as canteens, staff kitchens of shops, offices, farms or other work environments.

Always put the machine on a flat and stable surface.

Do not place the machine on hot surfaces,directly next to a hot oven,heater or similar sources of heat.

Only put roasted coffee beans into the coffee bean hopper. If ground coffee, instant coffee, raw coffee beans or any other substance is put in the coffee bean hopper, it may damage the machine.

Let the machine cool down before inserting or removing any parts. The heating surfaces may retain residual heat after use.

Never use warm or hot water to fill the water tank. Use only cold non sparkling drinking water.

Never clean with scrubbing powders or harsh cleaners. Simply use a soft cloth dampened with water.

Descale your machine regularly.The machine indicates when descaling is needed. Not doing this will make your appliance stop working properly. In this case repair is not covered under your warranty!

Do not keep the machine at temperature below 0 °C.Residue water in the heating system may freeze and cause damage.

Do not leave water in the water tank when the machine is not used over a long period of time.The water can be contaminated. Use fresh water every time you use the machine.

4 ENGLISH

4.Preliminary operations

Make sure to read the “3. Safety” chapter.

4.1Positioning

 

 

To facilitate the use of the machine, it should be placed in an appropriate location that

 

 

provides adequate space to operate.

 

 

 

 

H1

Working spaces

 

 

 

 

 

 

L1

L2

W1

W2

H1

 

 

150 mm

221 mm

430 mm

150 mm

340 mm

 

L1

Unpacking and placement

 

 

 

 

W2

 

 

 

W1

 

The original packaging was designed and produced to protect the machine while

L2

being moved; it is recommended to keep it, in case the machine needs to be moved

 

 

 

again.

 

 

 

 

>Remove the machine from its packaging.

>Choose a secure and horizontal surface away from heat sources and out of the weather,in a sufficiently lit and hygienic room,next to an easily accessed power socket.

>Position the machine allowing for working spaces.

4.2Water tank filling

>Lift the lid of the water tank.

>Lift the water tank by its handle.

>Rinse the water tank with cold water.

MA

X

 

CALCN CLEA

Do not fill the water tank with hot, boiling or carbonated water or with other liquids that might damage the tank and the machine. Use fresh water every time you use the machine.

C

>Fill the water tank with fresh cold water to the MAX level.

>Put the tank back into the machine, checking that it is fully settled.

4.3Coffee bean hopper filling

>Lift the coffee bean hopper lid.

Do not place too many coffee beans in the coffee bean hopper, so as to avoid damaging grinding performance.

Coffee powder, soluble coffee, raw coffee and other substances, if placed in the coffee bean hopper,may damage the machine.Always fill the coffee bean hopper with roasted coffee beans only. Do not fill it with green, caramelised or flavoured coffee beans.

> Pour the coffee beans slowly in the coffee bean hopper and close the lid.

4.4Plug in and start

>Insert the plug into the socket located on the back of the machine.

> Insert the plug at the other end of the power cord into a wall socket with suitable power voltage, as shown in the tag inside the service door.

>Turn the main switch to the ON position to turn the machine on.

> The STAND-BY button is flashing. Press the button to turn on the machine. The display shows that it is necessary to prime the circuit: proceed as described in the

“5.2 First start” chapter.

Keeping the STAND-BY button pressed for over 8 seconds causes the DEMO MODE function to start. To exit the demo mode, turn the machine OFF and ON using the main switch.

ENGLISH 5

5.Activation and deactivation

Make sure to read the “3. Safety” chapter.

5.1Using the selection buttons

Some function buttons can be used to navigate through functions / menus:

The OK button is used to select / confirm / stop the function.

The ESC button is used to return to the main menu, one level at a time.

The UP button is used to move upwards.

The DOWN button is used to move downwards.

5.2First start

Before first use the following operations must be carried out:

Water circuit priming.

One automatic rinse/self-cleaning cycle.

One manual rinse cycle.

5.2.1Water circuit priming

During this process fresh water flows through the internal circuit and the machine heats up.The process requires a few minutes.

>Check that the classic milk frother is installed.

>Place a container under the milk frother.

>Press the OK button to start the water circuit priming cycle. The machine starts dispensing hot water through the milk frother.The progress bar on the display shows

the status of the operation.The machine automatically stops dispensing water at the end of the process.The display shows that the machine is heating. At the end of the heating phase, the machine launches an automatic clean water rinse/self-cleaning cycle of the internal circuits.

5.2.2Automatic rinse/self-cleaning cycle

>Place a container under the coffee dispensing spout.

Burning hazard! Be careful of hot water or steam sprays.

The operation lasts less than a minute.Wait for the cycle to end automatically.

If necessary, the cycle can be interrupted by pressing the OK button.

>Empty the container.The machine goes back to the main menu. Now it is possible to launch the manual rinse cycle.

5.2.3Manual rinse cycle

The complete manual rinse cycle comprises two consecutive phases:

One “Coffee brewing circuit rinsing phase”, to be repeated twice.

One “Hot water dispensing circuit rinsing phase”.

Coffee brewing circuit rinsing phase

During this phase, the coffee brewing cycle is started.

>Place a container under the coffee dispensing spout.

> Press the ESPRESSO LUNGO button.The machine starts brewing coffee. Repeat the previous operations, then proceed.

> After the product has been brewed, empty the container.

If necessary, the cycle can be interrupted by pressing the OK button.

Hot water circuit rinsing phase

>Follow the instructions in the “4.2Water tank filling” chapter and fill the water tank up to the CALC CLEAN level.

M

CAL

C

 

N

CLEA

 

6 ENGLISH

red display

>Follow the instructions in the “6.4.1 Hot water dispensing” chapter and dispense water until the ‘Water tank empty’ symbol is displayed. Empty the container.

>Follow the instructions in the “4.2Water tank filling” chapter and fill the water tank up to the MAX level.The machine is ready for brewing.

5.3Adjustments

The machine is supplied with standard brewing default settings.To enhance the quality and taste of the coffee, it is recommended to adjust the settings. In particular, to obtain a stronger taste, set the brewing temperature, aroma and grinding fineness to the top of the scale.

5.3.1Water hardness measurement and setting

It is essential to measure water hardness to:

Determine the descaling schedule for the machine.

Use correctly the INTENZA+ water filter. Please, refer to the “10.2 INTENZA+ water filter” chapter.

>Dip the disposable strip in water for 1 second, to test the water hardness (strip supplied with the machine).

1

2

>

Remove the disposable strip and wait for 1 minute.

 

>

Check how many squares change colour, then refer to the table.

 

 

 

 

 

number of red squares

value to be set

water hardness

3

4

 

1

1

very soft water

 

 

 

2

2

soft water

 

 

 

3

3

hard water

 

 

 

4

4

very hard water

 

 

4

Refer to the “8.2 Changing the default settings” chapter to change the water hardness

 

 

default.

 

 

 

 

3

 

 

 

 

 

 

 

 

 

2

 

 

 

 

 

1

 

 

 

5.3.2Aroma intensity adjustment

> Every time the AROMA STRENGTH button is pressed, the aroma of your coffee changes by one degree.The display changes with the chosen aroma.

extra light aroma

light aroma

medium strength aroma The machine will automatically dose the right quantity of coffee.

strong aroma

 

extra strong aroma

 

pre-ground coffee

The right quantity of coffee will be dosed

by using the supplied measuring scoop.

 

5.3.3Ceramic coffee grinder adjustment

 

Adjustments to the coffee grinder must be made exclusively when the machine is

 

grinding coffee beans.

>

Lift the coffee bean hopper lid.

>

Identify the grinder adjustment knob. Reference marks placed around the knob show the

 

grinding settings. It is possible to set the machine to one of five different grinding fineness

 

levels: from the leftmost position, for coarse grinding and a lighter taste (minimum setting)

 

to the rightmost one, for fine grinding and a stronger taste (maximum setting).

>Place a small cup under the coffee dispensing spout.

> Press the ESPRESSO button.

>While the machine is grinding, press and rotate the knob by one unit at a time. Use the special coffee grinder adjustment key supplied.The taste difference will be detectable after brewing 2-3 coffee cups.

ENGLISH 7

5.3.4Brewing temperature adjustment

 

Refer to the “8.2 Changing the default settings” chapter to change the coffee

MAX

temperature default.

MED

 

MIN

 

5.3.5Coffee dispensing spout adjustment

 

The height of the coffee dispensing spout can be adjusted to adapt to the size of the

>

cup one wishes to use.

To adjust the settings, lift or lower the coffee dispensing spout with your fingers.

5.4Deactivation and reactivation

After 15 minutes in idle mode, the machine goes automatically in stand-by mode.The start time of the stand-by mode can be changed. To know how, read the “8. Default settings” chapter.

In this phase the STAND-BY button is flashing.

The machine might launch an automatic rinse/self-cleaning cycle, as described in the

“5.2.2 Automatic rinse/self-cleaning cycle” chapter.

Shutdown

>To turn the machine off completely, the main switch at the back of the machine must be in the OFF position.

Reactivation

>The main switch at the back of the machine must be in the ON position.

> To restart the machine, press the STAND-BY button.

The machine might request a “5.2.1 Water circuit priming”, or simply go through an automatic rinse/self-cleaning cycle as described in the “5.2.2 Automatic rinse/selfcleaning cycle” chapter.

6.Use

Make sure to read the “3. Safety” chapter.

In order to preserve product quality, every time the machine is turned on, the “5.2.2 Automatic rinse/self-cleaning cycle” will be launched.When the machine is started after remaining unused for a long period of time, we recommend running a “5.2.3 Manual rinse cycle”.

6.1Coffee-based preparations

The quantity of brewed product in the cup is set by default.To change this value refer to the “6.1.4 Adjustment of coffee length in the cup during preparation” chapter.

The machine can brew one or two coffee-based drinks.

6.1.1Use of pre-ground coffee (one specialty only)

It is possible to select the function that uses pre-ground coffee. It brews only one product.

Placing anything other than pre-ground coffee may seriously damage the machine. These damages are NOT covered by the warranty.

 

Use only the measuring scoop supplied with the machine. If the dose is more than

 

one, or excessive, the machine does not brew the product and the coffee will be

 

discharged in the coffee grounds drawer.

>

Lift the compartment lid and add one measuring scoop of pre-ground coffee. If no

 

dose is added, the machine will dispense water only.

>Close the pre-ground coffee compartment lid.

8 ENGLISH

> Press the AROMA STRENGTH button repeatedly, to select the pre-ground coffee brewing function.

Proceed by following the further instructions on the preparation of the desired specialty.

6.1.2Brewing a product with one button

>Place one cup under the coffee dispensing spout.

One espresso/one espresso lungo

> To brew one espresso, press the ESPRESSO button.

> Otherwise, to brew one espresso lungo, press the ESPRESSO LUNGO button. After the pre-infusion cycle, coffee starts pouring from the coffee dispensing spout. Coffee will be brewed to a preset level; it is possible, however, to stop brewing it before this level is reached, by pressing the OK button.

After the product has been brewed, the machine goes back to the main menu.

6.1.3Brewing two products with one button (possible only when using coffee beans)

>Place two cups under the coffee dispensing spout.

Two espresso/two espresso lungo

> To brew two espresso, press the ESPRESSO button twice.

>

Otherwise, to brew two espresso lungo, press the ESPRESSO LUNGO button twice.

2X

 

After the pre-infusion cycle, coffee starts pouring from the coffee dispensing spout.

 

 

 

 

 

 

 

 

The machine carries out two grinding cycles in sequence.

 

 

2X

 

 

 

 

Coffee will be brewed to a preset level; it is possible, however, to stop brewing it

 

 

 

 

before this level is reached, by pressing the OK button.

 

 

 

 

After the product has been brewed, the machine goes back to the main menu.

6.1.4Adjustment of coffee length in the cup during preparation

 

 

 

 

 

 

It is possible to adjust the quantity of product brewed according to one’s taste and

 

 

 

 

 

 

the size of the cups.This function makes it possible to change the default setting for

 

 

 

 

 

 

the quantity of product brewed in the cup. For a stronger taste, reduce the brewed

 

 

 

 

 

 

quantity. Prepare the machine for one espresso / espresso lungo and place a cup

 

 

 

 

 

 

under the coffee dispensing spout.

 

 

 

 

 

 

Espresso length/espresso lungo length

 

 

 

 

 

>

To adjust the espresso length, keep the ESPRESSO button pressed until the MEMO

 

 

 

 

 

 

 

 

M

 

 

symbol is displayed, then release the button.

 

 

 

E

 

>

Otherwise, to adjust the espresso lungo length, keep the ESPRESSO LUNGO button

 

 

 

M

 

 

 

 

O

 

 

pressed until the MEMO symbol is displayed, then release the button.

 

 

 

 

 

 

 

 

 

 

 

 

The machine is in the programming stage and is starting to brew the chosen

 

 

 

 

 

 

 

 

 

 

 

>

product.

 

 

 

 

 

Press the OK button as soon as the desired quantity has been reached.

 

 

 

 

 

 

 

 

M

 

 

Now the button is programmed: every time it is pressed, the machine will brew the

 

 

 

E

 

 

product in the quantity just set. After the product has been brewed, the machine goes

 

 

 

 

 

 

 

 

M

 

 

 

 

 

O

 

 

back to the main menu.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

6.2 Milk frother

This chapter explains how to use the milk frother to prepare frothed milk.When using the machine for the first time,clean it accurately as described in the “7.4.1 Milk frother cleaning cycle” chapter.

Burning hazard! At the beginning of each product brewing, hot water or steam sprays might be present.The milk frother may reach high temperatures. Never touch it with bare hands. Use the appropriate protective handle.

Water circuit cleaning

>Check that the classic milk frother is installed.

> Press the STEAM button to dispense steam for a few seconds.

> To stop dispensing, press the OK button.

ENGLISH 9

Inserting phase

> Insert the milk frother in the steam wand seat, until it locks in place.

Burning hazard! If the machine has been recently used the steam wand could be hot.

The rubber grip on the steam wand must be properly inserted, without going beyond its seat, otherwise the milk frother does not operate correctly.

Removing phase

>Pull the milk frother out to remove it from the steam wand.

6.3Milkand coffee-based preparations

To prepare a good cappuccino, use cold milk (~5°C / 41°F) with a protein content of at least 3%. It is possible to use whole and skimmed milk, soy milk and lactose free milk, according to personal taste.

6.3.1Brewing a milk-based product

>Fill 1/3 of a container with cold milk.

>

Immerse the milk frother in the milk.

 

Burning hazard! At the beginning of each product brewing, milk or steam sprays might

 

be present.

 

The milk frother must be installed.

 

One frothed milk

> Press the STEAM button to start dispensing steam. Wait for the necessary pre-heating time.

>Froth the milk by gently swirling the container and moving it up and down.

>When the milk froth has the desired consistency, press the OK button to stop dispensing steam. It will take a few seconds before the machine stops dispensing completely.

The machine automatically stops dispensing if no button is pressed for 3 minutes.

It is immediately possible to brew coffee or dispense hot water.

>To prepare a cappuccino, brew an espresso or an espresso lungo, as indicated at the

“6.1 Coffee-based preparations” chapter.

When finished it is necessary to dispense a small amount of hot water into a container, as described in the “7.4.1 Milk frother cleaning cycle” chapter.

6.4Hot water-based preparations

6.4.1Hot water dispensing

>Check that the classic milk frother is installed.

>Place a container under the milk frother.

Burning hazard! At the beginning of each product brewing, hot water or steam sprays might be present. The steam wand may reach high temperatures. Never touch the steam wand with bare hands. Use the appropriate protective grip.

> Press the HOT WATER button to dispense hot water. Wait for the necessary preheating time.The machine starts dispensing hot water.

Dispense the desired hot water quantity.

> To stop dispensing, press the OK button. After the product has been brewed, the machine goes back to the main menu.

7.Cleaning and maintenance

Regular cleaning and maintenance of the machine are fundamental to prolong its life cycle. Otherwise, the machine will stop working correctly.This chapter describes the details of the operations to be carried out and their schedule.

Make sure to read the “3. Safety” chapter.

All cleaning operations must be carried out when the machine has cooled.

To clean the machine use a wet soft cloth: do not use alcohol, solvents and/or abrasive objects. Only the drip tray grill and those parts of the milk frother indicated in the

“7.4.2 Weekly cleaning of the milk frother components” section can be washed in the dishwasher. All other components must be washed in lukewarm water.

10 ENGLISH

Damages or improper use caused by cleaning and maintenance activities are NOT covered by the warranty.

Maintenance schedule

Machine

Water tank

Coffee

Brew group

Milk frother

compartments

 

 

 

 

 

 

When needed

chapter no.

7.1.1 ; 7.5

7.3.1

 

 

7.4.1

Weekly

chapter no.

7.1.2

 

 

7.2.1

7.4.2

Monthly

chapter no.

 

 

7.3.2

7.2.2 ; 7.2.3

 

7.1Machine cleaning

7.1.1Machine cleaning when needed

red display

When the ‘Coffee grounds drawer full’ symbol is displayed, proceed as follows.

Burning hazard! Before cleaning the machine, check that the machine, the grounds and the water in the tank have cooled.

These processes must be launched every time the ‘drip tray full’ indicator raises. If the indicator is completely raised, this means that the tray is full: be careful when you remove it.

With the machine turned on, empty and clean the coffee grounds drawer and the drip tray.

If the machine is turned off, once turned on the ‘Coffee grounds drawer full’ signal is still on. Please refer to the “9.4 Troubleshooting table”.

>Press the side buttons.

>Remove the drip tray.

>Remove the coffee grounds drawer and empty it.

>Empty and wash the drip tray.

>Put the coffee grounds drawer in the drip tray and put the latter back into the machine.

Further maintenance operations can be carried out only when the machine is turned off and disconnected from the power grid.

7.1.2Weekly cleaning of the machine

>Follow the step-by-step instructions in the “7.1.1 Machine cleaning when needed” chapter until you reach the seat of the drip tray. Now clean the drip tray seat.

>Place the components back.

7.2Brew group cleaning

7.2.1Weekly brew group cleaning cycle

PUSH

N

N

The brew group must be cleaned at least once a week.

Weekly cleaning of the brew group is a cleaning cycle with water (accurate rinsing).

Disassembly and cleaning phase

>Turn the machine off with the STAND-BY button.Wait for the STAND-BY button to start flashing and disconnect the power cord plug.

>Press the side buttons.

>Remove the drip tray.

>Open the service door.

>To remove the brew group:

Place the thumb on the PUSH button and then the other fingers, on the handle.

Press the PUSH button and pull the handle.

>Remove horizontally without rotating it.

ENGLISH 11

PU

N

PUS

H

N

PUSH

N

>Clean the coffee outlet duct thoroughly with the appropriate cleaning tool, supplied together with the machine.

>Remove the coffee residues drawer and wash it thoroughly.

>Wash the brew group accurately with lukewarm water and clean the upper filter accurately.

Do not use detergents or soap to clean the brew group.

>Let the brew group air dry completely.

>Clean the inside of the machine accurately with a wet soft cloth.

Reassembly phase

>Insert the coffee residues drawer in its seat and check that it is placed correctly.

If the coffee residues drawer is not placed correctly, it might be impossible to place the brew group in the machine.

>Make sure that the brew group is in the idle position: the two reference marks on the side of the brew group must match.

>If they do not match, press the lever slightly downwards until it touches the base of the brew group, so that the two check reference marks match.

> Press the PUSH button hard.

PUSH

PUSH

>

Make sure that the brew group lock is in the correct position.

>

If it is still lowered, raise it until it locks in place.

>

Put the brew group back in place until it locks, without pressing the PUSH button.

>

Put back the coffee grounds drawer with the drip tray inside the machine and close

the service door.

7.2.2 Monthly lubrication of the brewing unit (one cleaning cycle using a lubricant)

Lubricate the brew group after about 500 coffee cups brewed or at least once a month. The lubricating grease for the brew group can be bought separately. For further details please refer to the “10.1 Maintenance products” chapter. Perform the “Disassembly and cleaning phase” of the “7.2.1 Weekly brew group cleaning cycle” procedure.

12 ENGLISH

>Apply the grease uniformly on both side guides.

PUS

H

N

PUSH

>Lubricate the shaft too.

Perform the “Reassembly phase” of the “7.2.1 Weekly brew group cleaning cycle” procedure.

7.2.3Monthly degreasing of the brew group (one cleaning cycle using a degreaser)

MA

X

 

CALC CLEAN

Launch this cleaning cycle with degreasing tablets after brewing 500 coffees or at least once a month. This operation completes the brew group maintenance process. The degreasing tablets are sold separately. For further details please refer to the “10.1 Maintenance products” chapter.

Degreasing tablets are recommended only for cleaning purposes, they have no descaling properties. For descaling, use the Gaggia descaling product and follow the procedure described in the “7.5 Descaling cycle” chapter.

>Place a large container (1.5 l) under the dispensing spout.

Burning hazard! Be careful of hot water or steam sprays.

>Make sure to fill the water tank with fresh water to the MAX level.

Do not place pre-ground coffee in the pre-ground coffee compartment.

>Place a degreasing tablet in the pre-ground coffee compartment.

> Select the pre-ground coffee brewing function by pressing the AROMA STRENGTH button.The machine is ready for brewing.

>Press the ESPRESSO LUNGO button.The machine starts dispensing water from the coffee dispensing spout.

>As soon as the progress bar has reached the middle, put the main switch to the OFF position to turn the machine off.

Let the degreasing solution work for about 15 minutes.

>Turn the main switch to the ON position to turn the machine on.

> Press the STAND-BY button. Wait for the end of the “5.2.2 Automatic rinse/selfcleaning cycle”.

Perform a complete “7.2.1 Weekly brew group cleaning cycle”.

The machine is ready for brewing.

7.3Containers cleaning

7.3.1Cleaning of the water tank

>Remove the water filter from the tank and wash it with fresh water.

>Restore the water filter to its seat, pressing lightly and with a slight rotation.

>Fill the water tank with fresh water.

7.3.2Monthly cleaning of the coffee compartments

>Once a month, empty and clean the coffee bean hopper with a wet cloth.

>Fill it again with the coffee beans.

>If necessary, clean the pre-ground coffee compartment with a dry cloth.

ENGLISH 13

7.4Milk frother cleaning

7.4.1Milk frother cleaning cycle

It is important to clean the milk frother after every use, in order to promote hygiene and guarantee the perfect thickness of the frothed milk.

The milk frother must be installed.

> Press the STEAM button to dispense steam for a few seconds. > To stop dispensing, press the OK button.

Burning hazard! The steam wand and the milk frothed could be hot.

>Remove the milk frother and wash it with lukewarm water.

7.4.2Weekly cleaning of the milk frother components

2

 

 

The weekly cleaning is more thorough.

 

1.

Milk frother

 

 

2.

Rubber grip

 

1

 

Burning hazard! If the machine has been recently used the steam wand and the milk

 

 

frothed could be hot.

 

 

 

 

 

>

Remove the milk frother (1) and wash it with lukewarm water.

 

 

>

Remove the rubber grip (2) and wash it with fresh water.

 

 

>

Clean the steam wand with a wet cloth.

 

 

>

Perform the previous operations in reverse order and reassemble the milk frother.

The rubber grip on the steam wand must be properly inserted, without going beyond its seat, otherwise the milk frother does not operate correctly.

7.5Descaling cycle

 

START

 

 

 

When the CALC CLEAN symbol is displayed, it is necessary to descale the machine.

 

 

 

 

If this is not done, the machine may stop working correctly: in this case, repairs are

 

CALC

 

 

 

NOT covered by the warranty.

 

CLEAN

 

 

 

 

 

 

 

The descaling cycle has a duration of roughly 30 minutes. It consists of a proper

 

 

 

 

 

 

 

 

 

 

cleaning cycle, with the Gaggia descaling product, followed by a rinse cycle.

 

 

 

 

 

Do not remove the brew group during the descaling process.

 

 

 

 

 

 

 

 

 

 

M

C

CAL

N

CLEA

 

Do not drink the descaling solution or the products resulting from the descaling cycle.

Use exclusively the Gaggia descaling solution.The use of other products may damage the machine and leave residue in the water. The Gaggia descaling solution is sold separately. For further details please refer to the “10.1 Maintenance products” chapter.

Preparation phase

>Press the side buttons.

>Remove the drip tray.

>Remove the coffee grounds drawer and empty it.

>Empty and wash the drip tray.

>Restore all the components.

>Place a large container (1.5 l) under the dispensing spout.

>If installed, remove the milk frother from the steam wand.

Descaling phase

If the INTENZA+ water filter is present, extract the filter from the water tank and replace it with the original small white filter.

>Pour all the descaling solution in the water tank.

>Then fill the tank with fresh water to the CALC CLEAN level.

>Put the water tank back in the machine.

14 ENGLISH

START

CALC

CLEAN

display

 

red

CALC

CLEAN

> Press the MENU button and scroll the menu to go to the descaling function.

> Press the OK button to select the descaling function.

> Press the OK button to launch the descaling cycle.The machine starts dispensing the descaling solution at intervals.The bar shows the cycle progress status.

The cycle can be paused by pressing the ESC button and restarted by pressing the OK button.This makes it possible for the user to empty the container or leave for a while.

Let the water be discharged until the tank is empty.

MA

X

 

CALC

CLEAN

C

>Remove the water tank and rinse it.

>Fill it with fresh water to the MAX level and return it to its proper place.

>Remove and empty the container.

Repeat the entire sequence of operations described in the “Preparation phase” above and proceed with the “Rinsing phase”.

 

Rinsing phase

>

Press the OK button to launch the rinse cycle.

CALC

The cycle can be paused by pressing the ESC button and restarted by pressing the OK

CLEAN

button.This makes it possible for the user to empty the container or leave for a while.

 

If the water tank was not filled to the MAX level, the machine might require another

 

rinse cycle. In this case, fill the water tank to the MAX level, put it back in the machine

and repeat the “Rinsing phase”.

Let the product be dispensed until the process stops automatically.

> Press the OK button to exit the descaling cycle.The machine goes through the heating and automatic rinse process.

>Remove and empty the container with dispensed water.

CALC CLEAN

Perform the “7.4.2 Weekly cleaning of the milk frother components” procedure.

 

Perform the “7.2.1 Weekly brew group cleaning cycle” procedure.

 

If supplied, remove the small white filter and replace it with the INTENZA+ filter.

At the end, the machine goes back to the main menu.

Place the milk frother back on the steam wand.

It is recommended to perform a “5.2.3 Manual rinse cycle”.

7.5.1Interruption of the descaling cycle

 

 

 

 

Once the descaling cycle has started, you must complete it till the very end without

 

 

 

 

turning off the machine.

 

 

 

>

In case you get stuck during the cycle you can exit by pressing the STAND-BY button.

 

 

 

 

START

 

>

If this occurs, or in case of power failure or accidental disconnection of the power

 

CALC

 

 

cord, empty and rinse carefully the water tank, then fill it up to the CALC CLEAN

 

CLEAN

 

 

level. Follow the instructions provided in the “5.2.3 Manual rinse cycle” chapter before

 

 

 

 

brewing any product. If the cycle was not completed, the machine will require another

 

 

 

 

descaling cycle to be performed at your earliest convenience.

8.Default settings

8.1List of default settings

 

Display

 

 

Setting

Value

Description

 

 

 

 

 

 

Coffee

 

 

 

 

 

 

 

 

 

 

 

COFFEE

 

MED

 

 

 

 

 

 

MAX

temperature

average

Coffee brewing temperature setting.

 

TEMP

 

 

 

 

 

MIN

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

ENGLISH 15

 

 

 

Display

 

 

 

 

Setting

Value

Description

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

STANDBY

 

 

 

 

 

180’

Stand-by time

15 minutes

Stand-by time setting.

 

 

 

 

 

 

 

 

30’

 

 

 

 

 

 

 

 

 

60’

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

15’

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Contrast

average

Display contrast setting.

 

 

 

CONTRAST

 

 

 

 

 

 

 

 

 

DISPLAY

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

4 (very hard

Water hardness setting. For further details, please

 

 

 

 

 

 

 

 

 

4

 

 

 

 

 

 

WATER

 

 

 

 

3

 

 

Water hardness

refer to the “5.3.1 Water hardness measurement and

 

 

 

HARDNESS

 

 

 

2

 

 

water)

 

 

 

 

 

 

 

 

 

1

 

 

 

setting” chapter.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

INTENZA+

OFF (not

INTENZA+ settings. For further details, please refer

 

FILTER

WATER

 

 

FILTER

 

 

 

 

 

ON

 

FILTER

 

 

 

 

OFF

water filter

installed)

to the “10.2 INTENZA+ water filter” chapter.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

8.2Changing the default settings

 

 

 

 

 

 

 

 

 

It is possible to customise the machine functions through the programming menu.The

 

 

 

 

 

 

 

 

 

machine must be turned on and ready to work.

 

 

 

 

 

 

 

>

 

If necessary, refer to the “8.1 List of default settings” chapter.

 

 

 

 

 

 

 

 

Press the MENU button and scroll through functions list to select the function whose

 

DISPLAY

 

 

 

 

 

settings are to be modified.

 

 

 

 

 

 

Note: the images at the side refer to a sample function.

 

CONTRAST

 

 

 

>

 

 

 

 

 

 

 

 

 

 

 

 

 

Press the OK button to select the desired function.

 

 

 

 

 

 

 

>

 

Once selected:

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Press the UP button to increase the value.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

>

 

Press the DOWN button to decrease the value.

 

 

 

 

 

 

 

>

 

Press the OK button to confirm the change.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

When the change has been implemented, the OK message will be displayed.

The modified but unconfirmed values will not be stored.

>

Press the ESC button to exit the programming function.

 

The machine automatically exits the programming mode if no button is pressed for

 

3 minutes.

8.3 Reset to the default settings

 

 

 

 

 

 

 

It is possible to restore the default settings through the programming menu. The

 

 

 

 

 

>

 

machine must be turned on and ready to work.

 

 

 

 

 

 

Press the MENU button and scroll through functions list to select the RESET function.

 

 

 

 

 

 

 

 

 

 

 

>

 

Press the OK button to select the function.

 

RESET

 

>

 

When the change has been implemented, the OK message will be displayed.

 

 

 

 

 

 

Press the ESC button to exit the programming function.

 

 

 

 

 

 

 

 

 

 

 

 

The machine automatically exits the programming mode if no button is pressed for

 

 

 

 

 

 

 

 

 

 

 

 

 

3 minutes.

9. Troubleshooting

This chapter summarises the most common issues that might concern your machine.

If the following information is insufficient to solve the problem, please refer to the

FAQ page of the www.gaggia.com website, or contact the Gaggia hotline. Contacts are included in the warranty booklet supplied separately or can be found at www. gaggia.com.

The machine is colour coded for easier interpretation of the display signals.The colour code of the symbols is based on the traffic light concept.

9.1Alarm signals summary: red display

Display

Description

 

 

 

 

 

Put back the drip tray and coffee

 

 

 

 

 

grounds drawer; close the service

 

 

 

 

 

door.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Action

Read the “7.1.1 Machine cleaning when needed” chapter to restore the components to their proper places.

16 ENGLISH

 

Display

 

 

Description

Action

 

 

 

 

 

 

Coffee bean hopper empty.

Follow the relevant instructions in the “4.3 Coffee

 

 

 

 

 

 

bean hopper filling” chapter.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Close the service door.Turn the machine off and

 

 

 

 

 

 

 

 

 

 

 

 

 

Brew group not inserted.

back on again.The brew group automatically returns

 

 

 

 

 

 

 

to the starting position.

 

 

 

 

 

 

Coffee grounds drawer full.

Empty the coffee grounds drawer as described in

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

the “7.1.1 Machine cleaning when needed” chapter.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Water tank empty.

Follow the relevant instructions in the “4.2 Water

 

 

 

 

 

 

 

 

 

 

 

 

tank filling” chapter.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

A beverage has been selected with

Close the coffee bean hopper lid on the machine

 

 

 

 

 

 

 

 

 

 

 

 

within 30 seconds to complete brewing.

 

 

 

 

 

 

the coffee been hopper lid open.

 

 

 

 

 

 

(Only for 120V machines)

 

 

 

 

 

 

 

 

 

 

 

 

 

The machine is out of service.

Follow the relevant instructions in the “9.3 The

 

 

 

 

 

 

 

 

 

 

XX

 

machine is out of service” chapter.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

9.2Warnings signals summary

Display

Description

Action

 

The machine is ready to brew

Follow the relevant instructions in the “4.3 Coffee

 

products: coffee bean hopper empty.

bean hopper filling” chapter.

 

The machine is ready to brew

Follow the relevant instructions in the “10.2.2

 

products: replace the INTENZA+

 

INTENZA+ replacement” chapter.

 

water filter.

 

 

 

The machine is waiting to start the

Follow the relevant instructions in the “5.2.1 Water

 

water circuit priming process.

circuit priming” chapter.

CALC

 

Follow the relevant instructions in the “7.5 Descaling

START

The machine must be descaled.

 

CLEAN

cycle” chapter.

 

 

The machine is heating up.

Wait.

 

The machine is rinsing.

Wait.

 

Brew group rebooting.

Wait.

9.3The machine is out of service

red display

If the machine error alarm signal is triggered, the error code is displayed in the bottom right corner of the display.

XX

Please, consult the following table.

Error

Behaviour

Cause

Action

code

 

 

 

1

Coffee grinder

Coffee outlet duct clogged

Clean the coffee outlet duct thoroughly as described

blocked

in the “7.2.1 Weekly brew group cleaning cycle” chapter.

 

 

ENGLISH 17

Error

Behaviour

Cause

Action

code

 

 

 

 

Brew group

The brew group is incorrectly

Close the service door.Turn the machine off and

3 - 4

locked, cannot be

back on again.Wait for the ‘Ready for brewing’ signal

positioned.

 

taken out

 

and then remove the brew group.

 

Water circuit

 

Remove and restore the water tank a couple of

5

Air in the water circuit

times, making sure to position it correctly. Check

error

 

 

that the water tank seat is clean.

 

 

 

For any other error code:

>Turn the machine off and then back on again after 30 seconds.

>Try 2 or 3 times.

If the machine does not start, contact the Gaggia hotline and mention the error code shown on the display. Contacts are included in the warranty booklet supplied separately or can be found at www.gaggia.com.

9.4Troubleshooting table

Behaviour

 

Cause

 

Action

The machine does not turn

The machine is disconnected or the

Plug in the machine and place the main switch in the

on.

main switch is in the OFF position.

ON position.

The machine is in simulated

The STAND-BY button has been

Turn the machine OFF and ON using the main switch.

working mode.

pressed for more than 8 seconds.

 

The drip tray fills up quickly.

To

guarantee a perfect

coffee at

Empty the drip tray.To avoid that rinsing water ends

 

every brewing, the machine rinses

in the drip tray, place a cup below the dispensing

 

and warms itself by flushing water in

spouts.

 

the drip tray.

 

 

The ‘Coffee grounds drawer

The coffee grounds drawer has been

After emptying drip tray and coffee grounds drawer,

full’ signal is still on, even if

emptied while the machine was off.

wait for the ‘Close service door’ signal to be displayed.

it’s emptied or with only

 

 

 

Place the components back.

few coffee grounds in it.

 

 

 

 

It is impossible to remove

The brew group is incorrectly

Close the service door.Turn the machine off and back

the brew group.

positioned.

 

on again. Wait for the ‘Ready for brewing’ signal and

 

 

 

 

then remove the brew group.

 

The coffee grounds drawer is in place.

Remove the coffee grounds drawer before removing

 

 

 

 

the brew group.

It is impossible to insert the

The brew group is not in the idle

Make sure that the brew group is in the idle position

brew group.

position.

 

as described in the “7.2.1 Weekly brew group cleaning

 

 

 

 

cycle” chapter, “Reassembly phase”.

 

The gearbox is incorrectly positioned.

Place the drip tray and coffee grounds drawer in

 

 

 

 

their proper seats. Close the service door. Turn the

 

 

 

 

machine on without the brew group. The gearbox

 

 

 

 

goes back to the correct position. Turn the machine

 

 

 

 

off and put the brew group in place following the

 

 

 

 

instructions in the “7.2.1 Weekly brew group cleaning

 

 

 

 

cycle” chapter, “Reassembly phase”.

Coffee has too little cream

Grinders are set to a coarse position.

Adjust the grinding fineness as described in the “5.3.3

or is watery.

 

 

 

Ceramic coffee grinder adjustment” chapter.

 

The blend is not right, coffee is not

Change coffee blend or adjust the grinding fineness

 

freshly roasted or is ground too

as described in the “5.3.3 Ceramic coffee grinder

 

coarse.

 

adjustment” chapter.

 

The machine must perform the self-

Brew a few cups of coffee.

 

adjustment.

 

 

Coffee is leaking from the

The coffee dispensing spout is

Clean the coffee dispensing spout and its holes using

coffee dispensing spout.

clogged.

 

a toothpick.

Coffee is not hot enough.

Cups are cold.

 

Warm the cups with hot water.

 

The

temperature is

incorrectly

Adjust the temperature as described in the “5.3.4

 

regulated.

 

Brewing temperature adjustment” chapter.

 

The machine circuit is clogged by

Descale the machine as described in the “7.5

 

limescale.

 

Descaling cycle” chapter.

 

 

 

 

 

18 ENGLISH

 

Behaviour

 

Cause

Action

The

machine

grinds

the

Water empty.

Fill the water tank and prime the circuit again as

coffee beans,

but coffee

 

described in the “5.2.1 Water circuit priming” chapter.

does not come out.

 

The brew group is dirty.

Clean the brew group as described in the “7.2.1

 

 

 

 

 

Weekly brew group cleaning cycle” chapter.

 

 

 

 

The circuit is not primed.

Prime the circuit as described in the “5.2.1 Water

 

 

 

 

 

circuit priming” chapter.

 

 

 

 

The coffee dispensing spout is dirty.

Clean the coffee dispensing spout and its holes using

 

 

 

 

 

a toothpick.

 

 

 

 

The machine must perform the self-

Brew a few cups of coffee.

 

 

 

 

adjustment.

 

Coffee comes out slowly.

Coffee is ground too finely.

Change coffee blend or adjust the grinding as

 

 

 

 

 

described in the “5.3.3 Ceramic coffee grinder

 

 

 

 

 

adjustment” chapter.

 

 

 

 

The circuit is not primed.

Prime the circuit as described in the “5.2.1 Water

 

 

 

 

 

circuit priming” chapter.

 

 

 

 

The brew group is dirty.

Clean the brew group as described in the “7.2.1

 

 

 

 

 

Weekly brew group cleaning cycle” chapter.

 

 

 

 

The machine must perform the self-

Brew a few cups of coffee.

 

 

 

 

adjustment.

 

The

machine

takes

too

The machine circuit is clogged by

Descale the machine as described in the “7.5

much

time to heat

up

limescale.

Descaling cycle” chapter.

or the quantity of water

 

 

dispensed is insufficient.

 

 

 

The frothed milk is too cold.

Cups are cold.

Warm the cups with hot water.

Milk does not froth.

 

The milk frother is dirty or incorrectly

Clean the milk frother as described in the “7.4.2

 

 

 

 

placed.

Weekly cleaning of the milk frother components” and

 

 

 

 

 

insert it in the machine as shown in the “6.2 Milk

 

 

 

 

 

frother” chapter, “Inserting phase”.

 

 

 

 

The type of milk used is not suitable

Read the “6.3 Milkand coffee-based preparations”

 

 

 

 

for frothing.

chapter.

10. Maintenance accessories and products

10.1 Maintenance products

To clean and descale the machine use exclusively Gaggia maintenance products.

Should it prove difficult to find the machine maintenance products,please contact the nearest Gaggia hotline in your country. Contacts are included in the warranty booklet supplied separately or can be found at www.gaggia.com.

MAINTENANCE PRODUCTS

Product

Descaling solution

INTENZA+ water filter cartridge

Brew group grease

Degreasing tablets

Milk circuit cleaning system

Maintenance kit

10.2INTENZA+ water filter

It is recommended to install the INTENZA+ water filter that limits limescale formation inside the machine and improves the aroma of your coffee.

Water is a fundamental component of coffee brewing:this is why it is essential to filter it professionally.The INTENZA+ water filter can prevent the formation of mineral deposits and improve water quality. It is sold separately.

ENGLISH 19

10.2.1INTENZA+ installation

>Remove the small white filter in the water tank and store it in a dry place.

Filter setting phase

>Remove the INTENZA+ water filter from its packaging, immerse it vertically in cold

 

water, with the opening upwards, and slightly press the sides to let air bubbles out.

 

In order to use the filter correctly, it is necessary to measure the water hardness as

 

shown in the “5.3.1 Water hardness measurement and setting” chapter.

>

Set the INTENZA+ water filter according to the results of the test, operating on the

A BC

filter base:

 

 

 

Letter on the filter

Water hardness

Test strip squares

 

A

soft water

1 - 2

 

B

hard water (standard)

3

 

C

very hard water

4

>

Insert the INTENZA+ water filter in the empty water tank.

 

>

Push it to the lowest possible point.

 

>

Fill the water tank with fresh water and restore it to the machine.

 

Dispense all the water contained in the tank as detailed in the “6.4.1 Hot water

>

dispensing” chapter.

 

 

Fill the water tank again.

 

 

 

Machine setting phase during the installation

 

>

Press the MENU button and scroll the menu to go to the ‘INTENZA+ Filter function.’

>

The default setting is OFF (inactive filter).

 

Press the UP button to select the ON value.

 

>

Press the OK button to confirm the change.

 

ON

The modified but unconfirmed values will not be stored.

 

OFF

 

 

With the ON value the machine is programmed to inform the user that the

 

INTENZA+ water filter must be replaced.

 

 

Once the INTENZA+ filter has been activated, no icon appears on the

>

display.

 

 

Press the ESC button to exit the programming function.

 

The machine automatically exits the programming mode if no button is pressed for 3 minutes. At the end, the machine goes back to the main menu.

10.2.2 INTENZA+ replacement

ON

OFF

RESET

ON

OFF

RESET

The ‘INTENZA+ water filter to be replaced’ signal is displayed.

Replace the INTENZA+ water filter as described in the “10.2.1 INTENZA+ installation” chapter, performing only the “Filter setting phase” section, and then

proceed as follows.

Machine setting phase during the replacement

> Press the MENU button and scroll the menu to go to the ‘INTENZA+ Filter function.’

The value is ON (active filter).

>If you wish to replace the INTENZA+ water filter with a new INTENZA+ filter,press the DOWN button until the RESET value can be selected. Alternatively, if you wish to remove the INTENZA+ filter without replacing it, select the OFF value.

>Press the OK button to confirm the change.

The modified but unconfirmed values will not be stored.

Selecting RESET, the machine is programmed to manage a new INTENZA+ water filter, otherwise, selecting OFF, replace the supplied white filter in the tank.

>

Press the ESC button to exit the programming function.

The machine automatically exits the programming mode if no button is pressed for 3 minutes. At the end, the machine goes back to the main menu.

A

B

C

20 ENGLISH

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