Gaggenau WM260162 User Manual
Gaggenau
en Instruction Manual and Installation Instructions
WM260162
Washing machine
Your new washing machine
You have chosen a Gaggenau washing
machine.
Please take a few minutes to read and
become familiar with the advantages of
your washing machine.
To meet the high quality demands
required by Gaggenau, every washing
machine that leaves our factory is
carefully checked to ensure that it
functions correctly and is in perfect
condition.
For more information on our products,
accessories, replacement parts and
services, see our website
www.gaggenau.com or contact our
after-sales service centres.
If the operating and installation
instructions describe different models,
any differences will be pointed out at the
relevant points in the text.
Read these operating and installation
instructions before switching on the
washing machine.
Display rules
: Warning!
This combination of symbol and signal
word indicates a possibly dangerous
situation. Not heeding the warning can
cause death or injuries.
Caution!
This signal word indicates a possibly
dangerous situation. Not heeding the
caution can cause property and/or
environmental damage.
Note/tip
Information about the optimum use of
the appliance/any other useful
information.
1. 2. 3. / a) b) c)
The steps are represented by numbers
or letters.
■ / -
Lists are represented by a small box or
a dash.
2
en
Contents
enInstruction Manual and Installation Instructions
8 Intended use. . . . . . . . . . . . . . . . .5
( Safety instructions . . . . . . . . . . .6
Electrical safety. . . . . . . . . . . . . . . . . . 6
Risk of injury . . . . . . . . . . . . . . . . . . . . 6
Safety for children. . . . . . . . . . . . . . . . 7
7 Environmental protection . . . . . .8
Packaging/used appliance . . . . . . . . . 8
Tips on economical use . . . . . . . . . . . 8
Y Main points in brief . . . . . . . . . . .9
* Getting to know the appliance 10
Washing machine . . . . . . . . . . . . . . . 10
Control panel . . . . . . . . . . . . . . . . . . 11
Display panel . . . . . . . . . . . . . . . . . . 12
Z Laundry. . . . . . . . . . . . . . . . . . . .14
Prepare the laundry . . . . . . . . . . . . . 14
Sorting laundry . . . . . . . . . . . . . . . . . 14
C Detergent . . . . . . . . . . . . . . . . . .15
Correct selection of detergent . . . . . 15
Saving energy and detergent . . . . . . 15
/ Overview of programmes . . . . .16
Programmes on the programme
selector. . . . . . . . . . . . . . . . . . . . . . . 16
Starching . . . . . . . . . . . . . . . . . . . . . 22
Dyeing/bleaching . . . . . . . . . . . . . . . 22
0 Programme default settings . . .23
Temperature . . . . . . . . . . . . . . . . . . 23
Spin speed . . . . . . . . . . . . . . . . . . . 23
Finished in . . . . . . . . . . . . . . . . . . . . 23
i-DOS settings. . . . . . . . . . . . . . . . . . 24
\ Additional programme settings/
options (* depending on the
model). . . . . . . . . . . . . . . . . . . . . 25
speedPerfect ( . . . . . . . . . . . . . . .25
ecoPerfect ¦ . . . . . . . . . . . . . . . . . .25
Pre-wash * . . . . . . . . . . . . . . . . . . . .25
Rinse Plus * . . . . . . . . . . . . . . . . . . .25
Water Plus * . . . . . . . . . . . . . . . . . . .25
Less Ironing * . . . . . . . . . . . . . . . . . .26
Soak * . . . . . . . . . . . . . . . . . . . . . . .26
Rinse Hold * . . . . . . . . . . . . . . . . . . .26
Silent Wash * . . . . . . . . . . . . . . . . . .26
Stains * . . . . . . . . . . . . . . . . . . . . . . .26
1 Operating the appliance . . . . . . 27
Preparing the washing machine . . . .27
Switching on the appliance/
selecting a programme . . . . . . . . . . .28
Change the programme
default settings . . . . . . . . . . . . . . . . .28
Select additional programme
settings . . . . . . . . . . . . . . . . . . . . . . .28
Placing laundry into the drum . . . . . .29
Measure and add detergent
and care products . . . . . . . . . . . . . . .29
Start the programme . . . . . . . . . . . . .29
Child lock . . . . . . . . . . . . . . . . . . . . .30
Adding laundry . . . . . . . . . . . . . . . . .30
Changing the programme . . . . . . . . .31
Cancel the programme . . . . . . . . . . .31
Programme end during rinse hold. . .31
Programme end . . . . . . . . . . . . . . . .31
Removing laundry/
switching off the appliance . . . . . . . .31
a Intelligent dosing system . . . . . 32
Intelligent dosing system in the
detergent drawer . . . . . . . . . . . . . . . .32
Initial use/filling the dispensers . . . . .32
Everyday use. . . . . . . . . . . . . . . . . . .33
Base dosage . . . . . . . . . . . . . . . . . . .34
Dispenser content for i-DOS iIw . . .34
Manual dosage . . . . . . . . . . . . . . . . .35
3
en
Q Appliance settings . . . . . . . . . . 36
H Sensors . . . . . . . . . . . . . . . . . . . 36
Automatic load sensing . . . . . . . . . . 36
Unbalanced load detection system . 36
AquaSensor . . . . . . . . . . . . . . . . . . . 36
Load sensor/display . . . . . . . . . . . . 37
Dosing recommendation . . . . . . . . . 37
2 Cleaning and maintenance . . . 37
Machine housing/control panel . . . . 37
Drum . . . . . . . . . . . . . . . . . . . . . . . . 37
Descaling. . . . . . . . . . . . . . . . . . . . . 37
i-DOS detergent draw
and its housing . . . . . . . . . . . . . . . . 38
The drain pump is blocked,
emergency draining. . . . . . . . . . . . . 39
The drain hose
at the siphon is blocked . . . . . . . . . 40
Filter in the water supply blocked . . 40
3 Faults and
what to do about them. . . . . . . 41
Emergency release . . . . . . . . . . . . . 41
Information on the display panel . . . 42
Faults and what to do about them. . 43
4 After-sales service . . . . . . . . . . 45
5 Positioning and connecting . . 47
Included with the appliance . . . . . . . 47
Safety instructions . . . . . . . . . . . . . . 48
Installation surface . . . . . . . . . . . . . . 49
Installation on a base
or a wooden joist floor . . . . . . . . . . . 49
Installation on a platform
with drawer. . . . . . . . . . . . . . . . . . . . 49
Installing the appliance
in a kitchenette . . . . . . . . . . . . . . . . . 49
Removing the transport locks. . . . . . 49
Hose and cable lengths . . . . . . . . . . 50
Water inlet . . . . . . . . . . . . . . . . . . . . 51
Water outlet . . . . . . . . . . . . . . . . . . . 52
Levelling . . . . . . . . . . . . . . . . . . . . . . 53
Electrical connection . . . . . . . . . . . . 53
Before washing for the first time. . . . 54
Transportation . . . . . . . . . . . . . . . . . 54
r Aqua-Stop warranty . . . . . . . . . 55
[ Consumption rates . . . . . . . . . . 46
Energy and water consumption,
programme duration and residual
moisture for the main washing
programmes . . . . . . . . . . . . . . . . . . 46
Efficiency test programmes
for cotton fabrics . . . . . . . . . . . . . . . 47
J Technical data. . . . . . . . . . . . . . 47
4
8 Intended use
Intended use
■ For private domestic use only.
■ The washing machine is suitable for
washing machine-washable fabrics
and hand-washable wool in
detergent solution.
■ To be operated with cold mains
water and standard detergents and
care products which are suitable for
use in washing machines.
■ When measuring out the amount of
all detergents, additives, care
products and cleaning agents,
always follow the manufacturer's
instructions.
■ The washing machine may be used
by children over the age of 8 years
and by persons with reduced
physical, sensory or mental capacity
or by persons with a lack of
experience or knowledge if they are
supervised or have been instructed
by a responsible person.
Children must not carry out any
cleaning or maintenance work
without supervision.
■ Keep children under the age of 3
years away from the washing
machine.
■ This appliance is intended for use up
to a maximum height of
4000 metres above sea level.
■ Keep pets away from the washing
machine.
Intended use en
Before operating the appliance: Read
the installation and operating
instructions and all other information
enclosed with the washing machine,
and use the machine accordingly.
Retain the documents for subsequent
use or for subsequent owners.
5
en Safety instructions
( Safety instructions
Safety instructions
Electrical safety
:Warning
Danger of death!
There is a risk of electric shock
if you touch live components.
■ Never touch or hold the
mains plug with wet hands.
■ Only pull out the mains cable
by the plug and never by the
cable, as this could damage
it.
Risk of injury
:Warning
Risk of injury!
■ When the washing machine
is lifted by its protruding
parts (e.g. the washing
machine door), the
components may break off
and cause injuries.
Do not lift the washing
machine by protruding parts.
■ If you climb on the washing
machine, the worktop may
break and cause injuries.
Do not climb onto the
washing machine.
■ If you lean on the washing
machine door when it is
open, the washing machine
may tip over and cause
injuries.
Do not lean on the washing
machine door when it is
open.
■ Reaching into the drum
when it is turning can cause
injuries to hands.
Do not reach into the drum
when it is turning.
Wait until the drum has
stopped turning.
:Warning
Risk of scalding!
When you are washing at high
temperatures, there is a risk of
scalding if you come into
contact with hot water e.g. if hot
water is being drained into a
wash basin.
Do not reach into the hot
detergent solution.
6
Safety instructions en
Safety for children
:Warning
Danger of death!
If children play with the washing
machine, they may get into lifethreatening situations or injure
themselves.
■ Do not leave children
unattended near the washing
machine.
■ Do not let children play with
the washing machine.
:Warning
Danger of death!
Children may lock themselves
in appliances, putting their lives
at risk.
For appliances that have
reached the end of their service
life:
■ Disconnect the mains plug.
■ Cut through the mains cable
and remove it, along with
plug.
■ Destroy the lock on the
washing machine door.
:Warning
Risk of poisoning!
Detergents and care products
may be poisonous if
consumed.
Keep detergents and care
products out of the reach of
children.
:Warning
Eye/skin irritation!
Detergents and care products
may cause irritation if they
come into contact with the eyes
or skin.
Keep detergents and care
products out of the reach of
children.
:Warning
Risk of injury!
When you wash at high
temperatures, the glass in the
washing machine door gets
hot.
Do not let children touch the
hot washing machine door.
:Warning
Risk of suffocation!
Children may become wrapped
in packaging/film or packing
parts if allowed to play with
them, or they may pull them
over their heads and suffocate.
Keep packaging, film and
packaging parts out of the
reach of children.
7
en Environmental protection
7 Environmental
protection
Environmental protection
Packaging/used appliance
)
Tips on economical use
■ Always fill the appliance with the
■ Wash normally soiled laundry
■ For light and normal soiling in
■ Dosing the detergent using the
■ The selectable temperatures apply
■ Information on energy and water
Dispose of packaging in an
environmentally-responsible
manner.
This appliance is labelled in
accordance with European
Directive 2012/19/EU
concerning used electrical and
electronic appliances (waste
electrical and electronic
equipment - WEEE).
The guideline determines the
framework for the return and
recycling of used appliances
as applicable throughout the
EU.
maximum amount of laundry for
each programme.
~ "/ Overview of programmes"
on page 16
without prewash.
laundry, you can save energy and
detergent. ~ Page 15
intelligent dosing system (i-DOS)
helps to save both detergent and
water.
to the care labels on the textiles. The
temperatures in the machine may
deviate from this so that you get the
optimum mix of energy-saving and
washing results.
consumption: ~ Page 12
The displays provide information
about the relative level of energy and
water consumption in the selected
programmes.
The more display segments are
visible, the higher the respective
consumption.
This enables you to compare the
consumption levels of the different
programmes when choosing your
programme settings and decide on
an energy- and water-saving
programme setting.
9
9
´
– é Energy consumption
– æ Water consumption
■ Energy-saving mode: The display
panel lighting goes out after a few
minutes and the A button flashes.
Press any button to activate the
lighting.
Energy-saving mode is not activated
if a programme is running.
■ Automatic switch off: If the
appliance is not operated for a
prolonged period, it may
automatically switch off before the
programme starts and when the
programme has ended to save
energy. Press the main switch again
to switch on the appliance.
~ "Q Appliance settings"
on page 36
■ If the washing will be dried in a
dryer, select the spin speed
according to the dryer
manufacturer's instructions.
8
Main points in brief en
Y Main points in brief
Main points in brief
1 @ @ @
Plug into the mains.
--------
Turn on the tap.
Open the washing
machine door.
Sort the laundry. To switch on, press
2 @
Select a
programme, e.g.
--------
Easy Care.
If required, change the programme settings of the selected programme
and select programme settings/options.
3 @ @
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Load the drum. Observe the maximum load (depending on the
--------
model) on the display panel.
4 @ @
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÷÷
Programme end To switch off, press
the # button.
--------
the # button.
Start the
programme.
Turn off the tap (for
models without
Aqua-Stop).
9
en Getting to know the appliance
* Getting to know the appliance
Getting to know the appliance
Washing machine
#
6 7
( Detergent drawer with
illuminated displays for the
i-DOS dispenser on the drawer
handle ~ Page 32
0 Operating/display panel
8 Loading door with door handle
9S Open the loading door
9T Close the loading door
10
@ Service flap
Control panel
Getting to know the appliance en
Note: All the buttons are sensitive
(except for the main switch) and only
need to be pressed lightly.
( Main switch
for switching the washing
machine on and off:
Press the # button.
0 Programme selector
for selecting a programme.
The programme selector can be
turned in either direction.
Overview of programmes
~ Page 16
8 Buttons for changing the
programme default settings:
~ Page 23
■ Temperature (q),
■ Spin speed (0),
■ Finished in (6)
@ Buttons for selecting additional
programme settings:
AS Options (±) ~ Page 13,
~ Page 25
AT ecoPerfect ¦ (y),
speedPerfect ( (Ž),
AU i-DOS iIw, i-DOS w
~ Page 24,
An overview of all settings that
can be selected ~ Page 16
H Buttons Child lock (¯ 3 sec.) for
activating/deactivating the
childproof lock ~ Page 30
P Buttons Basic settings
(t 3 sec.) for changing the
appliance settings, e.g. button
signals,
an overview of all selectable
settings that can be selected
~ Page 13, ~ Page 36
X A button for:
■ Starting a programme,
■ Interrupting a programme,
e.g. to add items of laundry
~ Page 30,
■ Cancelling a programme
` Display panel for settings and
information
11
en Getting to know the appliance
Display panel
Main menu after selecting the programme
e.g. Easy Care
The arrows on the display panel
indicate in which direction the
programme default settings can be
changed using the buttons located
above and below.
9
9
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To change, select the button under the
programme highlighted in black and
change the programme.
K
"
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9
9
Ñ
&
Additional Programmes Programmes selected
and select, for example, the Spin
programme:
Using the buttons below the arrows, you
can select the required programme. The
selection is acknowledged by a tick.
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Wait or go back by pressing the
Main menu button; the selected
programme is displayed on the display
panel.
Selecting the dosage strength using the i-DOS button
for example, select the i-DOS iIw
button and medium dosage strength:
Using the buttons below the arrows, you
can select the required dosage strength
for the detergent. The selection is
acknowledged by a tick.
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Wait or go back to the main menu by
pressing the Main menu or i-DOS iIw
button.
12
Options (±) button selected
and select, for example, the Rinse Hold
($) option:
Using the buttons under the two lefthand arrows, select the option. Using
the two right-hand arrows, select the
displayed value. The selected options
are active immediately and are
displayed on the display panel.
Getting to know the appliance en
&
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K
RQ
Wait or go back to the main menu by
pressing the Options (±) button.
Basic settings (t 3 sec.) buttons selected
Change the appliance setting: e.g.
volume of the end signal ~ Page 36
Using the buttons under the two lefthand arrows, select the setting. Using
the two right-hand arrows, select the
displayed value. The selection is
acknowledged by a tick.
&
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HQGVLJQDO RII
Wait or go back to the main menu by
pressing the Basic settings (t 3 sec.)
(press and hold again).
13
en Laundry
Z Laundry
Laundry
Prepare the laundry
Caution!
Damage to the appliance/fabrics
Foreign objects (e.g. coins, paperclips,
needles, nails) may damage the laundry
or components in the washing machine.
You should therefore note the following
tips when preparing your laundry:
■ Empty any pockets.
■ Look out for metal items (paperclips,
etc.) and remove them.
■ Wash delicates in a laundry bag
(tights, underwired bras, etc.).
■ Close any zips; button up any cover
buttons.
■ Brush sand out of pockets and
collars.
■ Remove curtain fittings or place
curtains in a laundry bag.
Sorting laundry
Some examples of soiling levels can
be found on ~ Page 15
– Light: Do not prewash, select the
speedPerfect ( setting if
necessary
– Normal
– Heavy: Load less laundry, select
a programme with prewash
– Stains: Remove/pretreat stains
while they are fresh. Firstly, dab
with soapy water; do not rub.
Then wash the items of laundry
with the appropriate programme.
Stubborn or dried-in stains can
sometimes only be removed by
washing several times.
■ Symbols on the care labels
Note: The numbers in the symbols
indicate the maximum washing
temperature that may be used.
M Suitable for normal washing
process;
e.g. Cottons programme
U A gentle washing process is
required;
e.g. Easy-Care programme
O An especially gentle washing
process is required; e.g.
Delicate/Silk programme
W Suitable for washing by hand;
e.g. W Woollens programme
Ž Do not machine wash.
Sort your laundry according to the care
instructions and manufacturer's
information on the care labels,
depending on:
■ Type of fabric/fibre
■ Colour
Note: Laundry may discolour. Wash
white and coloured items separately.
Wash new coloured items separately
the first time you wash them.
■ Soiling
Wash laundry with the same level of
soiling together.
14
Detergent en
C Detergent
Detergent
Correct selection of detergent
The care label is crucial for selecting
the correct detergent, temperature and
treatment of the laundry. ~ See also
www.sartex.ch
If you visit www.cleanright.eu, you will
find further information on detergents,
care products and cleaning agents for
domestic use.
■ Standard detergent with optical
brighteners
Suitable for boil-washable white
laundry made from linen or cotton
Programme: Cottons/
cold - max. 90 °C
■ Detergent for colours without
bleach or optical brighteners
Suitable for coloured laundry made
from linen or cotton
Programme: Cottons/
cold - max. 60 °C
■ Detergent for colours/delicates
without optical brighteners
Suitable for coloured laundry made
from easy-care fibres, synthetic
fibres
Programme: Easy-Care/
cold - max. 60 °C
■ Detergent for delicates
Suitable for delicate, fine fabrics, silk
or viscose
Programme: Delicate/Silk/
cold - max. 40 °C
■ Detergent for woollens
Suitable for wool
Wool programme/
cold - max. 40 °C
Saving energy and detergent
For light and normal soiling, you can
save energy (lower washing
temperature) and detergent.
Saving Soiling/note
Reduced
temperature and
detergent
quantity as per
the
recommended
dosage
Temperature as
per the care label
and detergent
quantity as per
the
recommended
dosage for heavy
soiling
Light
No visible dirt or stains.
Clothing has taken on some
body odour, e.g.:
■ Light summer/sports
clothing (worn for a few
hours)
■ T-shirts, shirts, blouses
(worn for up to one day)
■ Guest bed linen and hand
towels (used for one day)
Normal
Visible dirt or a few light
stains, e.g.:
■ T-shirts, shirts, blouses
(sweat soaked, worn a
few times)
■ Towels, bedding (used for
up to one week)
Heavy
Dirt and/or stains clearly
visible, e.g. tea towels, baby
items, work clothing
Note: When measuring the amount of
all detergents/additives/care products
and cleaning agents, please always
check the manufacturer's instructions
and information. ~ Page 29
15
en Overview of programmes
/ Overview of programmes
Overview of programmes
Programmes on the programme selector
Programme/type of laundry/instructions Settings
Name of the programme
Brief explanation of the programme and the fabrics for which it
is suitable.
Cottons
Hard-wearing items, heat-resistant items made of cotton or linen
Notes
■ In the ecoPerfect ¦ (y) setting, the washing temperature
is lower than the selected temperature. If you want to
achieve a higher water temperature, use the programme
without the ecoPerfect ¦ (y) setting, and with a higher
temperature as required.
■ The speedPerfect ( (Ž) setting is suitable as a short
programme for lightly soiled laundry.
Easy Care
Items made of synthetic or blended fabrics
* The programmes and additional programme settings are model-dependent. The programmes/settings
that are available can either be selected directly on the control panel or under Additional Programmes
Programmes or Options (±).
** The maximum spin speed depends on the model and programme
*** Reduced load for the speedPerfect ( (Ž) setting
Max. load
Temperature that can be selected;
(Ž = cold)
Spin speed that can be selected;
0 = no spin cycle, draining only
Additional programme settings that can
be selected*
Possible automatic dosing:
■ Of a liquid detergent (w) and
■ Of a fabric softener (i)
Can be selected/deselected è,
Cannot be selected -
Max. 9 kg/5*** kg
Ž - 90 °C
0 - 1600** rpm
¦, (, x, T, Ï, Z, p, %, $, Á
Detergent è, fabric softener è
Max. 4 kg
Ž - 60 °C
0 - 1200** rpm
¦, (, x, T, Ï, Z, p, %, $, Á
Detergent è, fabric softener è
16
Overview of programmes en
Programme/type of laundry/instructions Settings
Mix
Mixed load of cottons and synthetic fabrics
Max. 4 kg
Ž - 40 °C
0 - 1600** rpm
¦, (, x, T, Ï, Z, p, %, $, Á
Detergent è, fabric softener è
Delicates / Silk
Delicate, washable items, e.g. made of silk, satin, synthetic or
blended fabrics (e.g. silk blouses, silk scarves)
Note: . Use a detergent that is suitable for machine-washing
delicate fabrics or silk.
Max. 2 kg
Ž - 40 °C
0 - 800** rpm
¦, (, x, T, Ï, Z, p, $
Detergent è, fabric softener è
W Wool
Hand- or machine-washable items that are made of wool or
contain wool;
particularly gentle wash programme to prevent laundry from
shrinking, with longer pauses in the programme (during which
the items rest in the water)
Max. 2 kg
Ž - 40 °C
0 - 800** rpm
$, Á
Detergent - , fabric softener è
Notes
■ Wool is of animal origin, e.g. angora, alpaca, llama, sheep.
■ Use a detergent that is suitable for machine-washing wool.
Hygiene
Hard-wearing items made of cotton or linen
Note: . Particularly suitable for strict hygiene requirements or
particularly sensitive skin thanks to the extended wash cycle at a
defined temperature, higher water level and extended rinse
cycle.
Super 15/30 *
Extra-short programme of approx. 15 / 30 minutes, suitable for
small items of lightly soiled laundry
Note: . The Super 15 programme is run for the
speedPerfect ( (Ž) setting.
Max. 7 kg/5*** kg
Ž - 60 °C
0 - 1600** rpm
¦, (, x, T, Ï, Z, p, %, $, Á
Detergent è, fabric softener è
max. 2 / 3,5 kg
Ž - 40 °C
0 - 1200** rpm
(, $, ÁDetergent è, fabric softener è
* The programmes and additional programme settings are model-dependent. The programmes/settings
that are available can either be selected directly on the control panel or under Additional Programmes
Programmes or Options (±).
** The maximum spin speed depends on the model and programme
*** Reduced load for the speedPerfect ( (Ž) setting
17
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