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Gaggenau
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RC289300
Instructions for Use
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Table of contents
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Gaggenau RC289300 Instructions for Use

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Gaggenau
Information for Use
RC 289
Refrigerator
en

Table of contents

1 Safety ............................................4
2 Preventing material damage .......9
3 Environmental protection and
saving energy...............................9
4 Installation and connection.........9
4.2 Criteria for the installation
location .....................................10
4.3 Installing the appliance ............11
4.4 Preparing the appliance for
the first time..............................11
4.5 Connecting the appliance to
the electricity supply.................11
5 Familiarising yourself with
your appliance............................12
5.1 Appliance .................................12
5.2 Control panel............................13
6.1 Extendable shelf .......................13
6.2 Fruit and vegetable con-
tainer.........................................13
6.3 Cool-fresh container .................14
6.4 Door rack..................................14
6.5 Accessories..............................14
7.1 Switching on the appliance ......15
7.2 Operating tips...........................15
7.3 Switching off the appliance ......15
7.4 Setting the temperature............15
8.1 Fast cooling .............................15
9.1 Door alarm ...............................16
10.1 Setting up HomeConnect......16
10.2 Installing updates for the
Home Connect software ........17
10.3 Resetting HomeConnect
settings ...................................17
10.4 Data protection.......................17
11.1 Tips for storing food in the
refrigerator compartment .......18
11.2 Chill zones in the refriger-
ator compartment...................18
12.1 Storage times in the cool-
fresh compartment at 0°C ....18
13.1 Defrosting in the refriger-
ator compartment...................19
13.2 Defrosting in the cool-fresh
compartment ..........................19
14.1 Preparing the appliance for
cleaning ..................................19
14.2 Cleaning the appliance ..........19
14.3 Removing the fittings..............20
14.4 Removing appliance com-
ponents...................................21
15.1 Conducting an appliance
self-test ...................................25
2
16.1 Taking the appliance out of
operation ................................25
16.2 Disposing of old appliance ....25
17.1 Product number (E-Nr.) and
production number (FD).........26
en
3
en Safety

1 Safety

Observe the following safety instructions.

1.1 General information

¡ Read this instruction manual carefully. ¡ Keep the instruction manual and the product information safe
for future reference or for the next owner.
¡ Do not connect the appliance if it has been damaged in transit.

1.2 Intended use

This appliance is only intended to be fully fitted in a kitchen. Only use this appliance:
¡ For chilling food. ¡ In private households and in enclosed spaces in a domestic en-
vironment.
¡ Up to an altitude of 2000 m above sea level.

1.3 Restriction on user group

This appliance may be used by children aged 8 or over and by people who have reduced physical, sensory or mental abilities or inadequate experience and/or knowledge, provided that they are supervised or have been instructed on how to use the appliance safely and have understood the resulting dangers. Do not let children play with the appliance. Cleaning and user maintenance must not be performed by chil­dren unless they are being supervised.

1.4 Safe transport

WARNING‒Risk of injury!
The high weight of the appliance may result in injury when lifted.
▶ Do not lift the appliance on your own.
4
Safety en

1.5 Safe installation

WARNING‒Risk of electric shock!
Incorrect installation is dangerous.
▶ Connect and operate the appliance only in accordance with the
specifications on the rating plate.
▶ Connect the appliance to a power supply with alternating cur-
rent only via a properly installed socket with earthing.
▶ The protective conductor system of the domestic electrical in-
stallation must be properly installed.
▶ Never equip the appliance with an external switching device,
e.g. a timer or remote control.
▶ When the appliance is installed, the mains plug of the power
cord must be freely accessible. If free access is not possible, an all-pole isolating switch must be installed in the permanent elec­trical installation according to the installation regulations.
▶ When installing the appliance, check that the power cable is not
trapped or damaged.
If the insulation of the power cord is damaged, this is dangerous.
▶ Never let the power cord come into contact with heat sources.
WARNING‒Risk of explosion!
If the appliance's ventilation openings are sealed, a leak in the re­frigeration circuit may result in a flammable mixture of gas and air.
▶ Keep ventilation openings, in the appliance enclosure or in the
built-in structure, clear of obstruction.
WARNING‒Risk of fire!
It is dangerous to use an extended power cord and non-approved adapters.
▶ Do not use extension cables or multiple socket strips. ▶ Only use adapters and power cords approved by the manufac-
turer.
▶ If the power cord is too short and a longer one is not available,
please contact an electrician to have the domestic installation adapted.
5
en Safety
Portable multiple socket strips or portable power supply units may overheat and cause a fire.
▶ Do not place portable multiple socket strips or power supply
units on the back of the appliance.

1.6 Safe use

WARNING‒Risk of electric shock!
An ingress of moisture can cause an electric shock.
▶ Only use the appliance in enclosed spaces. ▶ Never expose the appliance to intense heat or humidity. ▶ Do not use steam- or high-pressure cleaners to clean the appli-
ance.
WARNING‒Risk of suffocation!
Children may put packaging material over their heads or wrap themselves up in it and suffocate.
▶ Keep packaging material away from children. ▶ Do not let children play with packaging material.
Children may breathe in or swallow small parts, causing them to suffocate.
▶ Keep small parts away from children. ▶ Do not let children play with small parts.
WARNING‒Risk of explosion!
If the cooling circuit is damaged, flammable refrigerant may es­cape and explode.
▶ To accelerate the defrosting process, do not use any other
mechanical devices or means other than those recommended by the manufacturer.
▶ If food is stuck to the freezer compartment, loosen it with a blunt
implement such as the handle of a wooden spoon. Products which contain flammable propellants and explosive sub­stances may explode, e.g. spray cans.
▶ Do not store products which contain flammable propellants (e.g.
spray cans) or explosive substances in the appliance.
6
Safety en
WARNING‒Risk of fire!
Electrical devices within the appliance may cause a fire, e.g. heat­ers or electric ice makers.
▶ Do not operate electrical devices within the appliance.
WARNING‒Risk of injury!
Containers that contain carbonated drinks may burst.
▶ Do not store containers that contain carbonated drinks in the
cool-fresh compartment. Injury to the eyes caused by escaping flammable refrigerant and hazardous gases.
▶ Do not damage the tubes of the refrigerant circuit or the insula-
tion.
CAUTION‒Risk of harm to health!
To prevent food from being contaminated, you must observe the following instructions.
▶ If the door is open for an extended period of time, this may lead
to a considerable temperature increase in the compartments of
the appliance.
▶ Regularly clean the surfaces that may come into contact with
food and accessible drain systems.
▶ Store raw meat and fish in suitable containers in the refrigerator
so that they do not touch or drip on other food.
▶ If the fridge/freezer is empty for an extended period of time,
switch off the appliance, defrost it, clean it and leave the door
open to prevent the formation of mould. Metal or metal-style parts in the appliance may contain aluminium. If acidic food comes into contact with aluminium in the appliance, aluminium foil ions may pass into the food.
▶ Do not consume soiled food.

1.7 Damaged appliance

WARNING‒Risk of electric shock!
If the appliance or the power cord is damaged, this is dangerous.
▶ Never operate a damaged appliance.
7
en Safety
▶ Never pull on the power cord to unplug the appliance. Always
unplug the appliance at the mains.
▶ If the appliance or the power cord is damaged, immediately un-
plug the power cord or switch off the fuse in the fuse box.
▶ Call customer services. →Page26
Incorrect repairs are dangerous.
▶ Repairs to the appliance should only be carried out by trained
specialist staff.
▶ Only use genuine spare parts when repairing the appliance. ▶ If the power cord of this appliance is damaged, it must be re-
placed by the manufacturer, the manufacturer's Customer Ser-
vice or a similarly qualified person in order to prevent any risk.
WARNING‒Risk of fire!
If the tubes are damaged, flammable refrigerant and harmful gases may escape and ignite.
▶ Keep naked flames and ignition sources away from the appli-
ance.
▶ Ventilate the room. ▶ Switch off the appliance. →Page15 ▶ Unplug the appliance from the mains or switch off the circuit
breaker in the fuse box.
▶ Call after-sales service. →Page26
8

Preventing material damage en

2 Preventing material
damage
ATTENTION!
Using the base, runners or appliance doors as a seat surface or climbing surface may damage the appliance.
▶ Do not stand or support yourself
on the base, runners or doors. Contamination with oil or fat may cause plastic parts and door seals to become porous.
▶ Keep plastic parts and door seals
free of oil and grease. Metal or metal-style parts in the appli­ance may contain aluminium. Alu­minium reacts when it comes into contact with acidic foods.
▶ Do not store unpackaged food in
the appliance.
3 Environmental protec-
tion and saving energy
– Maintain a 30mm clearance to
electric or gas cookers.
– Maintain a 300mm clearance to
oil or solid-fuel cookers.
¡ Use a niche depth of 560mm. ¡ Never cover or block the external
ventilation openings.

Saving energy during use

Note:The arrangement of the fittings
does not affect the energy consump­tion of the appliance.
¡ Open the appliance only briefly
and then close it carefully.
¡ Never cover or block the interior
ventilation openings or the exterior ventilation openings.
¡ Transport purchased food in a
cool bag and place in the appli­ance quickly.
¡ Allow warm food and drinks to
cool down before storing them.
¡ Thaw frozen food in the refrigerator
compartment to utilise the low tem­perature of the food.
¡ Always leave some space between
the food and to the back panel.

3.1 Disposing of packaging

The packaging materials are environ­mentally compatible and can be re­cycled.
▶ Sort the individual components by
type and dispose of them separ-
ately.

3.2 Saving energy

If you follow these instructions, your appliance will use less power.

Selecting the installation location

¡ Keep the appliance out of direct
sunlight.
¡ Install the appliance as far away as
possible from heating elements,
cookers and other heat sources:
4 Installation and con-
nection

4.1 Scope of delivery

After unpacking all parts, check for any transport damage and for com­pleteness of delivery. If you have any complaints, contact your dealer or our after-sales service →Page26.
The delivery consists of the following:
¡ Built-in appliance
9
en Installation and connection
6
¡ Equipment and accessories
1
¡ Installation material ¡ Installation instructions ¡ User manual ¡ Customer service directory ¡ Warranty enclosure
2
¡ Energy label ¡ Information on energy consump-
tion and noises
¡ Information about HomeConnect
4.2 Criteria for the installation
location
WARNING
Risk of explosion!
If the appliance is in a space that is too small, a leak in the refrigeration circuit may result in a flammable mix­ture of gas and air.
▶ Only install the appliance in a
space with a volume of at least
1m3 per 8g refrigerant. The
volume of refrigerant is indicated
on the rating plate. →"Appliance",
Fig. 1 /6, Page13
The weight of the appliance ex works may be up to 70kg depending on the model. The subfloor must be sufficiently stable to bear the weight of the appli­ance.

Permitted room temperature

The permitted room temperature de­pends on the appliance's climate class. The climate class can be found on the rating plate. →"Appliance", Fig.
1 /
, Page13
Climate class
Permitted room tem­perature
SN 10°C to 32°C N 16°C to 32°C ST 16°C to 38°C T 16°C to 43°C
The appliance is fully functional within the permitted room temperature. If an appliance with climate class SN is operated at colder room temperat­ures, the appliance will not be dam­aged up to a room temperature of 5°C.

Niche dimensions

Observe the niche dimensions if you install your appliance in the niche. If this is not the case, problems may occur when installing the appliance.
Niche depth
Install the appliance in the recom­mended niche depth of 560mm. If the niche depth is smaller, the en­ergy consumption increases slightly. The niche depth must be a minimum 550mm.
Niche width
An inside niche width of at least 560mm is required for the appli­ance.

Over-and-under and side-by-side installation

If you want to install 2 refrigerating appliances one over the other or side by side, you must maintain a clear­ance of at least 150mm between the appliances. Selected appliances can be installed without a minimum clear­ance. Ask your dealer or kitchen planner about this.
1
Depending on the appliance specifications
2
Not in all countries
10

4.3 Installing the appliance

▶ Install the appliance in accordance
with the enclosed installation in-
structions.
4.4 Preparing the appliance
for the first time
1. Remove the informative material.
2. Remove the protective foil and
transit bolts, e.g. remove the ad-
hesive strips and carton.
3. Clean the appliance for the first
time. →Page19
4.5 Connecting the appliance
to the electricity supply
1. Insert the mains plug of the appli-
ance's power cable in a socket
nearby.
The connection data of the appli-
ance can be found on the rating
plate. →"Appliance", Fig. 1 /6,
Page13
2. Check the mains plug is inserted
properly.
a The appliance is now ready for
use.
Installation and connection en
11
en Familiarising yourself with your appliance
1
2
3 4
5
6
7
A
B
A
B
1
2
3

5 Familiarising yourself with your appliance

5.1 Appliance

You can find an overview of the parts of your appliance here.
1
12
Refrigerator compartment →Page18
Cool-fresh compartment →Page18
Control panel →Page13
Extendable shelf →Page13
Partition with humidity control­ler →Page13
Features en
4
5
6
7
1 2 3
4
65
1
2
3
4
5
6
Fruit and vegetable container →Page13
Cool-fresh container →Page14
Rating plate →Page26
Note:Deviations between your appli­ance and the diagrams may differ with regard to their features and size.
Door storage compartment for large bottles →Page14

5.2 Control panel

You can use the control panel to configure all functions of your appliance and to obtain information about the operating status.
2
switches the warning signal
off. Displays the set temperature
for the refrigerator compart­ment in°C.
/ sets the temperature of
the refrigerator compartment.
switches Fast cooling on or
off.
opens the menu for setting
Home Connect.
switches the appliance on
or off.

6 Features

The features of your appliance de­pend on the model.

6.1 Extendable shelf

In order to achieve an improved over­view and to remove food more quickly, pull out the extendable shelf.
6.2 Fruit and vegetable con­tainer
Store fresh fruit and vegetables loose in the fruit and vegetable container. Cover any chopped fruit and veget­ables, or store in air-tight packaging.
13
en Features
You can adjust the humidity in the fruit and vegetable container via the humidity controller on the partition and a special seal.
The air humidity in the fruit and vegetable container can be set according to the type and amount of food to be stored by turning the humidity control:
¡ Low humidity required when
primarily storing fruit or if the appli­ance is very full.
¡ Medium humidity required for a
mixed load.
¡ High humidity required when
primarily storing vegetables or when the appliance is not very full.
Condensation may form in the fruit and vegetable container depending on the food and quantity stored. Remove the condensation with a dry cloth and adjust the air humidity to a lower setting using the humidity con­troller. To ensure that the quality and aroma are retained, store fruit and veget­ables that are sensitive to cold out­side of the appliance at temperatures of approx. 8°C to 12°C, e.g. pine­apple, bananas, citrus fruits, cucum­bers, courgettes, peppers, tomatoes and potatoes.

6.3 Cool-fresh container

Use the lower temperatures in the cool-fresh container to store highly perishable food, e.g. fish, meat and sausages.

6.4 Door rack

To adjust the door rack as required, you can remove the door rack and re-insert elsewhere. →"Removing door rack", Page20

6.5 Accessories

Use original accessories. These have been made especially for your appli­ance. The accessories for your appliance depend on the model.

Egg tray

Store eggs safely on the egg tray.

Bottle shelf

Store bottles securely on the bottle shelf.
Tip:You can use up to fivebottle shelves on an extendable shelf.
14
operation en
operation

7 Basic operation

operation
7.1 Switching on the appli­ance
1. Press .
a The appliance begins to cool.
2. Set the required temperature.
→Page15

7.2 Operating tips

¡ Once you have switched on the
appliance, the set temperature is only reached after several hours. Do not put any food in the appli­ance until the set temperature has been reached.
¡ The housing to the left, the right
and beneath the cool-fresh com­partment may heat up slightly tem­porarily. This prevents condensa­tion in the area of the door seal.
¡ When you close the door, a va-
cuum may be created. The door is then difficult to open again. Wait a moment until the vacuum is offset.
7.3 Switching off the appli­ance
▶ Press .

7.4 Setting the temperature

Setting the refrigerator compartment temperature

▶ Press / repeatedly until the
temperature display shows the re­quired temperature.
The recommended temperature in the refrigerator compartment is 4°C.

Setting the cool-fresh compartment temperature

Note:The standard setting of the
cool-fresh compartment is preset at
0. Setting 0 corresponds to a temper­ature of around 0°C. You can set the temperature in the cool-fresh compartment to 3settings warmer or colder.
Tip:If frost forms on the food items in the cool-fresh compartment, set a higher cool-fresh compartment tem­perature.
1. Press and hold until the temper-
ature display flashes.
2. Press / to change the setting.
– Setting –3 corresponds to the
coldest setting.
– Setting +3 corresponds to the
warmest setting.
a The selected setting is saved after
one minute.

8 Additional functions

8.1 Fast cooling

With Fast cooling, the refrigerator compartment cools as cold as pos­sible. Switch on Fast cooling before placing large quantities of food.
Note:When Fast cooling is switched on, increased noise may occur.

Switching on Fast cooling

▶ Press .
a lights up.
Note:After approx. 15hours, the ap­pliance switches to normal operation.
15
en Alarm

Switching off Fast cooling

▶ Press .
a The previously set temperature is
displayed.

9 Alarm

9.1 Door alarm

If the appliance door is open for a while, the door alarm switches on. A warning tone sounds.

Switching off the door alarm

▶ Close the appliance door or press
.
a The warning tone is switched off.
HomeConnect
10 HomeConnect
HomeConnect
This appliance is network-capable. Connect your appliance to a mobile device to control its functions via the HomeConnect app. The HomeConnect services are not available in every country. The avail­ability of the HomeConnect function depends on the availability of HomeConnect services in your coun­try. You can find information about this at: www.home-connect.com. To be able to use HomeConnect, you must first set up the connection to the WLAN home network (Wi-Fi1) and to the HomeConnect app. After switching on the appliance, wait at least 2minutes until internal device initialisation is complete. Only then should you set up HomeCon­nect.
The HomeConnect app guides you through the entire login process. Fol­low the instructions in the HomeCon­nect app to configure the settings.
Tips
¡ Please consult the documents sup-
plied by HomeConnect.
¡ Please also follow the instructions
in the HomeConnect app.
Notes
¡ Please note the safety precautions
in this instruction manual and make sure that they are also ob­served when operating the appli­ance via the HomeConnect app. →"Safety", Page4
¡ Operating the appliance on the ap-
pliance itself always takes priority. During this time it is not possible to operate the appliance using the HomeConnect app.
10.1 Setting up HomeCon­nect
Requirement:The HomeCon-
nectapp has been installed on your mobile device.
1. Scan the QR code using the
HomeConnectapp.
2. Follow the instructions in the
HomeConnectapp.
1
Wi-Fi is a registered trademark of the Wi-Fi Alliance.
16
HomeConnect en

10.2 Installing updates for the Home Connect software

The appliance searches for updates to the HomeConnect software at reg­ular intervals.
Note:If updates are available, the temperature display shows . To reset the update and the temper­ature display to the set temperature, press any touch field.
1. Press .
a The temperature display shows .
2. Press repeatedly until the tem-
perature display shows .
3. Press .
a The temperature display shows an
animation.
a The update is installed. a The control panel is locked during
the installation.
a If the installation is successful, the
temperature display shows .
4. If the temperature display shows
, the appliance was unable to in-
stall the update.
‒ Repeat the process at a later
point.
5. If the update cannot be completed
after several attempts, contact cus­tomer service →Page26 .
10.3 Resetting HomeConnect settings
If your appliance experiences con­nection problems with the WLAN home network (Wi-Fi) or your appli­ance wants to log into a different WLAN home network (Wi-Fi), you can reset the HomeConnectsettings.
1. Press .
a The temperature display shows .
2. Press repeatedly until the tem-
perature display shows .
3. Press .
a The temperature display shows an
animation for 15seconds.
a The temperature display shows . a The HomeConnect settings have
been reset.

10.4 Data protection

Please see the information on data protection. The first time your appliance is registered on a home network connected to the Internet, your appliance will transmit the following types of data to the HomeConnect server (initial registration):
¡ Unique appliance identification
(consisting of appliance codes as well as the MAC address of the Wi-Fi communication module in­stalled).
¡ Security certificate of the Wi-Fi
communication module (to ensure a secure data connection).
¡ The current software and hardware
version of your appliance.
¡ Status of any previous reset to
factory settings.
This initial registration prepares the HomeConnect functions for use and is only required when you want to use the HomeConnect functions for the first time.
Note:Please note that the HomeConnect functions can only be utilised with the HomeConnect app. Information on data protection can be retrieved in the HomeConnect app.
17

en Refrigerator compartment

11 Refrigerator compart-
ment
You can keep dairy products, eggs, prepared meals, pastries, open pre­serves and hard cheese in the refri­gerator compartment. The temperature can be set from 3°C to 8°C. The refrigerator compartment can also be used to store highly perish­able foods in the short to medium term. The lower the selected temper­ature, the longer the food remains fresh.
11.1 Tips for storing food in the refrigerator compart­ment
¡ Only store food when fresh and
undamaged.
¡ Store food covered or in air-tight
packaging.
¡ To avoid impeding the circulation
of air and to prevent food from freezing, do not place food directly against the back wall.
¡ Allow hot food and drinks to cool
down first before placing in the ap­pliance.
¡ Observe the best-before date or
use-by date specified by the manu­facturer.
Tip:Store highly perishable food such as fish, sausages and meat in the cool-fresh compartment. →"Cool-fresh compartment",
Page18

Warmest zone

The warmest zone is at the very top of the door.
Tip:Store food that does not spoil easily in the warmest zone, e.g. hard cheese and butter. Cheese can then continue to release its aroma and the butter will still be easy to spread.
12 Cool-fresh compart-
ment
In the cool-fresh compartment, you can keep fresh food fresh up to three times longer than in the refrigerator compartment. The temperature in the cool-fresh compartment is kept at around 0°C. Storing food in the fresh compart­ment retains the quality of the food better. The low temperature and the optimum moisture provide ideal stor­age conditions for fresh food.
12.1 Storage times in the cool-fresh compartment at 0°C
11.2 Chill zones in the refri­gerator compartment
The air circulation in the refrigerator compartment creates different chill zones.

Coldest zone

The coldest zone is on the partition and in the door rack for large bottles.
18
The storage times are dependent on the original quality of your food.
Food Storage
time
Fresh fish, seafood up to
3days
Poultry, meat (boiled/ fried)
Beef, pork, lamb, saus­age (cold meat)
up to 5 days
up to 7 days
Defrosting en
Food Storage
time
Smoked fish, broccoli up to 14
days
Salad greens, fennel, apricots, plums
Soft cheese, yoghurt, quark, buttermilk, cauli­flower
up to 21 days
up to 30days

13 Defrosting

13.1 Defrosting in the refri­gerator compartment
The refrigerator compartment in your appliance defrosts automatically.
13.2 Defrosting in the cool­fresh compartment
The cool-fresh compartment in your appliance defrosts automatically.
14 Cleaning and servi-
cing
To keep your appliance working effi­ciently for a long time, it is important to clean and maintain it carefully. Customer Service must clean inac­cessible points. Cleaning by cus­tomer service can give rise to costs.

14.1 Preparing the appliance for cleaning

1. Switch off the appliance.
→Page15
2. Disconnect the appliance from the
power supply.
Unplug the appliance from the mains or switch off the circuit breaker in the fuse box.
3. Take out all of the food and store it
in a cool place. Place ice packs (if available) onto
the food.
4. If there is a layer of hoarfrost, allow
this to defrost.
5. Remove all fittings and accessor-
ies from the appliance. →Page20
6.
Remove the partition. →Page21
7.
Remove the cover. →Page21
8. Remove the telescopic rails.
→Page21

14.2 Cleaning the appliance

WARNING
Risk of electric shock!
An ingress of moisture can cause an electric shock.
▶ Do not use steam- or high-pres-
sure cleaners to clean the appli-
ance. Liquid in the lighting or in the con­trols can be dangerous.
▶ The rinsing water must not drip
into the lighting or controls.
ATTENTION!
Unsuitable cleaning products may damage the surfaces of the appli­ance.
▶ Do not use hard scouring pads or
cleaning sponges.
▶ Do not use harsh or abrasive de-
tergents.
▶ Do not use cleaning products with
a high alcohol content. If you clean fittings and accessories in the dishwasher, this may cause them to become deformed or discol­our.
▶ Never clean fittings and accessory
in the dishwasher.
19
en Cleaning and servicing
1. Prepare the appliance for cleaning.
→Page19
2. Clean the appliance, the fittings,
the accessories, the components and the door seals with a dish cloth, lukewarm water and a little pH-neutral washing-up liquid.
3. Dry thoroughly with a soft, dry
cloth.
4. Insert the fittings and install the ap-
pliance components.
5. Electrically connect the appliance.
→Page11
6. Switch on the appliance.
→Page15
7. Putting the food into the appliance.

14.3 Removing the fittings

If you want to clean the fittings thor­oughly, remove these from your ap­pliance.

Removing the extendable shelf

1. Firmly pull out the extendable shelf
until the locking catch is released.

Removing door rack

▶ Lift the door rack and remove it.

Removing the fruit and vegetable container

▶ Tilt the fruit and vegetable con-
tainer forwards and remove it ⁠.
2. Lower the shelf and swing it out to
the side.
20

Removing the cool-fresh container

▶ Tilt the cool-fresh container for-
wards and remove it ⁠.
Cleaning and servicing en

14.4 Removing appliance components

If you want to clean your appliance thoroughly, you can remove certain components from your appliance.

Partition and cover of the fruit and vegetable container

You can remove the partition and the cover of the fruit and vegetable con­tainer in order to clean it thoroughly.
Removing the partition
1. Remove the glass plate from the
partition.
2. Remove the fruit and vegetable
container.
3. Press the lever on the underside
on both sides and pull the parti­tion forwards ⁠.
Removing the cover
▶ Lift the cover of the fruit and veget-
able container, pull it forwards and swivel it out to the side.
Fitting the partition and cover
1. Insert the cover for the fruit and ve-
getable container.
2. Insert the partition.
3. Place the glass plate on the parti-
tion.

Telescopic rails

You can remove the telescopic rails in order to clean them thoroughly.
Removing telescopic rails
1. Pull out the telescopic rail.
4. Lift the partition and swivel it out to
the side.
21
en Cleaning and servicing
2. Move the lock in the direction of
the arrow and loosen the pin from the rear ⁠.
3. Push in the telescopic rail.
4. Push the telescopic rail backwards
above the rear pin and disen­gage ⁠.
2. Place the telescopic rail on the
rear pin and push the locking mechanism back ⁠.
Installing telescopic rails
1. Place the extended telescopic rail
on the front pin and pull it for­wards slightly to lock in place ⁠.
22
Troubleshooting en

15 Troubleshooting

You can rectify minor faults on your appliance yourself. Read the troubleshoot­ing information before contacting after-sales service. This will avoid unneces­sary costs.
WARNING
Risk of electric shock!
Incorrect repairs are dangerous.
▶ Repairs to the appliance should only be carried out by trained specialist
staff.
▶ Only use genuine spare parts when repairing the appliance. ▶ If the power cord of this appliance is damaged, it must be replaced by the
manufacturer, the manufacturer's Customer Service or a similarly qualified person in order to prevent any risk.
Fault Cause and troubleshooting
The appliance is not cooling, the displays and lighting are lit.
The LED lighting does not work.
HomeConnect is not working properly.
or appears in the
temperature display.
A warning signal sounds and lights up.
Showroom mode is switched on.
▶
Carry out the appliance self-test. →Page25
a Once the appliance self-test has ended, the appli-
ance switches to normal operation.
Different causes are possible.
▶ Call customer service.
The customer service number can be found in the enclosed customer service directory.
Different causes are possible.
▶ Go to www.home-connect.com.
The electronics have detected a fault.
1.
Switch off the appliance. →Page15
2. Disconnect the appliance from the mains.
Unplug the appliance from the mains or switch off the circuit breaker in the fuse box.
3. Reconnect the appliance after five minutes.
4. If the message still appears on the display, call cus-
tomer service. The customer service number can be found in the
enclosed customer service directory.
Different causes are possible.
▶ Press .
a The alarm is switched off.
The appliance door is open.
▶ Close the appliance door.
23
en Troubleshooting
Fault Cause and troubleshooting
The temperature dif­fers greatly from the setting.
Different causes are possible.
1.
Switch off the appliance. →Page15
2. Switch the appliance back on after fiveminutes.
→Page15
‒ If the temperature is too warm, check the temper-
ature again after a couple of hours.
‒ If the temperature is too cold, check the temper-
ature again on the following day.
The appliance hums, bubbles, buzzes, gargles or clicks.
Not a fault. A motor is running, e.g. refrigerating unit, fan. Refrigerant flows through the pipes. The motor, switches or solenoid valves are switching on or off. No action required.
The appliance makes noises.
Fittings wobble or stick.
▶ Check the removable fittings and, if required, re-
place these.
Bottles or containers are touching.
▶ Move the bottles or containers away from each
other.
24
Storage and disposal en

15.1 Conducting an appliance self-test

1. Switch off the appliance.
→Page15
2. Switch the appliance back on after
approx. fiveminutes. →Page15
3. Within the first 10seconds after
switching on, press and hold 3 to 5seconds.
a The appliance self-test starts. a While the appliance self-test is run-
ning, a long audible signal sounds.
a If, at the end of the appliance self-
test, two audible signals sound and the temperature display indic­ates the set temperature, your ap­pliance is OK. The appliance switches to normal operation.
a If, at the end of the appliance self-
test, five audible signals sound and flashes for 10seconds, in­form the after-sales service.

16 Storage and disposal

You can find out here how to prepare your appliance for storage. You will also find out how to dispose of old appliances.

16.1 Taking the appliance out of operation

1. Switch off the appliance.
→Page15
2. Disconnect the appliance from the
power supply. Unplug the appliance from the
mains or switch off the circuit breaker in the fuse box.
3. Remove all of the food.
4.
Defrost the appliance. →Page19
5.
Clean the appliance. →Page19
6. To guarantee the ventilation inside
the appliance, leave the appliance open.
16.2 Disposing of old appli­ance
Valuable raw materials can be re­used by recycling.
WARNING
Risk of harm to health!
Children can lock themselves in the appliance, thereby putting their lives at risk.
▶ Leave shelves and containers in-
side the appliance to prevent chil­dren from climbing in.
▶ Keep children away from the re-
dundant appliance.
WARNING
Risk of fire!
If the tubes are damaged, flammable refrigerant and harmful gases may escape and ignite.
▶ Do not damage the tubes of the re-
frigerant circuit or the insulation.
1. Unplug the appliance from the
mains.
2. Cut through the power cord.
3. Dispose of the appliance in an en-
vironmentally friendly manner. Information about current disposal
methods are available from your specialist dealer or local authority.
This appliance is la­belled in accordance with European Directive 2012/19/EU concerning used electrical and elec-
25
en Customer Service
tronic appliances (waste electrical and electronic equipment - WEEE). The guideline determ­ines the framework for the return and recycling of used appliances as applicable throughout the EU.

17 Customer Service

If you have any queries, are unable to rectify faults on the appliance your­self or if your appliance needs to be repaired, contact Customer Service. Detailed information on the warranty period and terms of warranty in your country is available from our after­sales service, your retailer or on our website. If you contact Customer Service, you will require the product number (E­Nr.) and the production number (FD) of your appliance. The contact details for Customer Ser­vice can be found in the enclosed Customer Service directory or on our website.
Make a note of your appliance's de­tails and the Customer Service tele­phone number to find them again quickly.

18 Technical data

Refrigerant, cubic capacity and fur­ther technical specifications can be found on the rating plate.
→"Appliance", Fig. 1 /6, Page13
19 Declaration of Con-
formity
BSH Hausgeräte GmbH hereby de­clares that the appliance with Home Connect functionality conforms to the basic requirements and other relev­ant provisions of Directive 2014/53/ EU. A detailed RED Declaration of Con­formity can be found online at www.gaggenau.com among the addi­tional documents on the product page for your appliance.

17.1 Product number (E-Nr.) and production number (FD)

You can find the product number (E­Nr.) and the production number (FD) on the appliance's rating plate.
→"Appliance", Fig. 1 /6, Page13
BE BG CZ DK DE EE IE EL ES FR HR IT CY LI LV LT LU HU MT NL AT PL PT RO SI SK FI SE NO CH TR IS UK (NI)
5GHz WLAN (Wi-Fi): For indoor use only.
26
2.4 GHz band (2400–2483.5MHz): Max. 100mW 5 GHz band (5150–5350MHz + 5470–5725MHz): Max. 100mW
Declaration of Conformity en
AL BA MD ME MK RS UK UA 5GHz WLAN (Wi-Fi): For indoor use only.
27
BSH Hausgeräte GmbH
Carl-Wery-Straße 34 81739 München, GERMANY www.gaggenau.com
*9001715804*
9001715804 en 020401
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