Gaggenau RB289300RU Instructions for Use

Gaggenau
User manual
RB 289
Fridge-freezer
en

Table of contents

1 Safety ............................................4
2 Preventing material damage .......9
3 Environmental protection and
saving energy...............................9
4 Installation and connection.........9
4.2 Criteria for the installation
location .....................................10
4.3 Installing the appliance ............10
4.4 Preparing the appliance for
the first time..............................11
4.5 Connecting the appliance to
the electricity supply.................11
5 Familiarising yourself with
your appliance............................12
5.1 Appliance .................................12
5.2 Control panel............................13
7.3 Switching off the appliance ......16
7.4 Setting the temperature............16
8.1 Fast cooling .............................16
8.2 Automatic Fast freezing............17
8.3 Manual Fast freezing ................17
8.4 Holiday mode ...........................17
9.1 Door alarm ...............................18
9.2 Temperature alarm ...................18
10.1 Connecting the appliance to a WLAN home network
(Wi-Fi) with WPS function .......19
10.2 Connecting the appliance to a WLAN home network (Wi-Fi) without WPS func-
tion..........................................20
10.3 Connecting the appliance
to the HomeConnect app .....20
10.4 Checking the signal
strength ..................................21
10.5 Installing updates for the
Home Connect software ........21
10.6 Resetting HomeConnect
settings ...................................22
10.7 Data protection.......................22
6.1 Extendable shelf .......................14
6.2 Fruit and vegetable con-
tainer.........................................14
6.3 Cool-fresh container .................14
6.4 Flat frozen food container ........14
6.5 Door rack..................................14
6.6 Accessories..............................14
7.1 Switching on the appliance ......15
7.2 Operating tips...........................15
2
11.1 Tips for storing food in the
refrigerator compartment .......22
11.2 Chill zones in the refriger-
ator compartment...................23
12.1 Storage times in the cool-
fresh compartment at 0°C ....23
13.1 Freezing capacity ...................24
13.2 Fully utilising the freezer
compartment volume .............24
13.3 Tips for storing food in the
freezer compartment ..............24
13.4 Tips for freezing fresh food ....24
13.5 Shelf life of frozen food at
−18°C....................................25
13.6 Defrosting methods for
frozen food .............................25
14.1 Defrosting in the refriger-
ator compartment...................25
14.2 Defrosting in the cool-fresh
compartment ..........................25
14.3 Defrosting in the freezer
compartment ..........................25
15.1 Preparing the appliance for
cleaning ..................................25
15.2 Cleaning the appliance ..........26
15.3 Removing the fittings..............26
15.4 Removing appliance com-
ponents...................................27
en
17.1 Taking the appliance out of
operation ................................33
17.2 Disposing of old appliance ....33
18.1 Product number (E-Nr.) and
production number (FD).........34
3
en Safety

1 Safety

Observe the following safety instructions.

1.1 General information

¡ Read this instruction manual carefully. ¡ Keep the instruction manual and the product information safe
for future reference or for the next owner.
¡ Do not connect the appliance if it has been damaged in transit.

1.2 Intended use

This appliance is only intended to be fully fitted in a kitchen. Only use this appliance:
¡ for chilling and freezing food and for making ice cubes. ¡ In private households and in enclosed spaces in a domestic en-
vironment.
¡ Up to an altitude of max. 2000m above sea level.

1.3 Restriction on user group

This appliance may be used by children aged 8 or over and by people who have reduced physical, sensory or mental abilities or inadequate experience and/or knowledge, provided that they are supervised or have been instructed on how to use the appliance safely and have understood the resulting dangers. Children must not play with the appliance. Cleaning and user maintenance must not be performed by chil­dren unless they are being supervised. Children above the age of three years old and younger than eight years old may load and unload the the fridge-freezer.

1.4 Safe transport

WARNING‒Risk of injury!
The high weight of the appliance may result in injury when lifted.
Do not lift the appliance on your own.
4
Safety en

1.5 Safe installation

WARNING‒Risk of electric shock!
Improper installation is dangerous.
Connect and operate the appliance only in accordance with the specifications on the rating plate.
Connect the appliance to a power supply with alternating cur­rent only via a properly installed socket with earthing.
The protective conductor system of the domestic electrical in­stallation must be properly installed.
Never equip the appliance with an external switching device, e.g. a timer or remote control.
When the appliance is installed, the mains plug of the power cord must be freely accessible. If free access is not possible, an all-pole isolating switch must be installed in the permanent elec­trical installation according to the installation regulations.
When installing the appliance, check that the power cable is not trapped or damaged.
If the insulation of the power cord is damaged, this is dangerous.
Never let the power cord come into contact with heat sources.
WARNING‒Risk of explosion!
If the appliance's ventilation openings are sealed, a leak in the re­frigeration circuit may result in a flammable mixture of gas and air.
Keep ventilation openings, in the appliance enclosure or in the built-in structure, clear of obstruction.
WARNING‒Risk of fire!
It is dangerous to use an extended power cord and non-approved adapters.
Do not use extension cables or multiple socket strips.
If the power cord is too short, contact Customer Service.
Only use adapters approved by the manufacturer. Portable multiple socket strips or portable power supply units may overheat and cause a fire.
Do not place portable multiple socket strips or power supply
units on the back of the appliance.
5
en Safety

1.6 Safe use

WARNING‒Risk of electric shock!
An ingress of moisture can cause an electric shock.
Only use the appliance in enclosed spaces.
Never expose the appliance to intense heat or humidity.
Do not use steam- or high-pressure cleaners to clean the appli-
ance.
WARNING‒Risk of suffocation!
Children may put packaging material over their heads or wrap themselves up in it and suffocate.
Keep packaging material away from children.
Do not let children play with packaging material. Children may breathe in or swallow small parts, causing them to suffocate.
Keep small parts away from children.
Do not let children play with small parts.
WARNING‒Risk of explosion!
Mechanical devices or other devices may damage the refrigera­tion circuit; flammable refrigerant may escape and explode.
To accelerate the defrosting process, do not use any other
mechanical devices or devices other than those recommended
by the manufacturer. Products which contain flammable propellants and explosive sub­stances may explode, e.g. spray cans.
Do not store products which contain flammable propellants (e.g.
spray cans) or explosive substances in the appliance.
WARNING‒Risk of fire!
Electrical devices within the appliance may cause a fire, e.g. heat­ers or electric ice makers.
Do not operate electrical devices within the appliance.
6
Safety en
WARNING‒Risk of injury!
Containers that contain carbonated drinks may burst.
Do not store containers that contain carbonated drinks in the
cool-fresh compartment.
Do not store containers that contain carbonated drinks in the
freezer compartment. Injury to the eyes caused by escaping flammable refrigerant and hazardous gases.
Do not damage the tubes of the refrigerant circuit or the insula-
tion.
WARNING‒Risk of cold burns!
Contact with frozen food and cold surfaces may cause burns by refrigeration.
Never put frozen food straight from the freezer compartment
into your mouth.
Avoid prolonged contact of the skin with frozen food, ice and
surfaces in the freezer compartment.
CAUTION‒Risk of harm to health!
To prevent food from being contaminated, you must observe the following instructions.
If the door is open for an extended period of time, this may lead
to a considerable temperature increase in the compartments of
the appliance.
Regularly clean the surfaces that may come into contact with
food and accessible drain systems.
Store raw meat and fish in suitable containers in the refrigerator
so that they do not touch or drip on other food.
If the fridge/freezer is empty for an extended period of time,
switch off the appliance, defrost it, clean it and leave the door
open to prevent the formation of mould. Metal or metal-style parts in the appliance may contain aluminium. If acidic food comes into contact with aluminium in the appliance, aluminium foil ions may pass into the food.
Do not consume soiled food.
7
en Safety

1.7 Damaged appliance

WARNING‒Risk of electric shock!
If the appliance or the power cord is damaged, this is dangerous.
Never operate a damaged appliance.
Never pull on the power cord to unplug the appliance. Always
unplug the appliance at the mains.
If the appliance or the power cord is damaged, immediately un-
plug the power cord or switch off the fuse in the fuse box.
Call customer services. →Page34 Incorrect repairs are dangerous.
Repairs to the appliance should only be carried out by trained
specialist staff.
Only use genuine spare parts when repairing the appliance.
If the power cord of this appliance is damaged, it must be re-
placed by the manufacturer, the manufacturer's Customer Ser-
vice or a similarly qualified person in order to prevent any risk.
WARNING‒Risk of fire!
If the tubes are damaged, flammable refrigerant and harmful gases may escape and ignite.
Keep naked flames and ignition sources away from the appli-
ance.
Ventilate the room.
Switch off the appliance. →Page16
Unplug the appliance from the mains or switch off the circuit
breaker in the fuse box.
Call after-sales service. →Page34
8
Preventing material damage en

Preventing material damage

2 Preventing material
damage
Preventing material damage
ATTENTION!
Using the base, runners or appliance doors as a seat surface or climbing surface may damage the appliance.
Do not stand or support yourself
on the base, runners or doors. Contamination with oil or fat may cause plastic parts and door seals to become porous.
Keep plastic parts and door seals
free of oil and grease. Metal or metal-style parts in the appli­ance may contain aluminium. Alu­minium reacts when it comes into contact with acidic foods.
Do not store unpackaged food in
the appliance.

Environmental protection and saving energy

3 Environmental protec-
tion and saving energy
Environmental protection and saving energy

3.1 Disposing of packaging

The packaging materials are environ­mentally compatible and can be re­cycled.
Sort the individual components by
type and dispose of them separ-
ately.

3.2 Saving energy

If you follow these instructions, your appliance will use less power.

Selecting the installation location

¡ Keep the appliance out of direct
sunlight.
¡ Install the appliance as far away as
possible from heating elements,
cookers and other heat sources:
– Maintain a 30mm clearance to
electric or gas cookers.
– Maintain a 300mm clearance to
oil or solid-fuel cookers.
¡ Use a niche depth of 560mm. ¡ Never cover or block the exterior
ventilation grilles.

Saving energy during use

Note:The arrangement of the fittings
does not affect the energy consump­tion of the appliance.
¡ Open the appliance only briefly. ¡ Never cover or block the interior
ventilation openings or the exterior ventilation grilles.
¡ Transport purchased food in a
cool bag and place in the appli­ance quickly.
¡ Allow warm food and drinks to
cool down before storing them.
¡ Thaw frozen food in the refrigerator
compartment to utilise the low tem­perature of the food.
¡ Always leave some space between
the food and to the back panel.
¡ Open the freezer compartment
door only briefly and then close it properly.

Installation and connection

4 Installation and con-
nection
Installation and connection
You can find out where and how best to install your appliance here. You will also learn how to connect your appliance to the power supply.

4.1 Scope of delivery

After unpacking all parts, check for any transport damage and for com­pleteness of delivery. If you have any complaints, contact your dealer or our after-sales service →Page34.
9
en Installation and connection
5
The delivery consists of the following:
¡ Built-in appliance ¡ Equipment and accessories
1
¡ Installation material ¡ Installation instructions ¡ User manual ¡ Customer service directory ¡ Warranty enclosure
2
¡ Energy label ¡ Information on energy consump-
tion and noises
¡ Information about HomeConnect
4.2 Criteria for the installation
location
WARNING
Risk of explosion!
If the appliance is in a space that is too small, a leak in the refrigeration circuit may result in a flammable mix­ture of gas and air.
Only install the appliance in a
space with a volume of at least
1m3 per 8g refrigerant. The
volume of refrigerant is indicated
on the rating plate. →"Appliance",
Fig. 1 /5, Page13
The weight of the appliance ex works may be up to 75kg depending on the model. The subfloor must be sufficiently stable to bear the weight of the appli­ance.

Permitted room temperature

The permitted room temperature de­pends on the appliance's climate class. The climate class can be found on the rating plate. →"Appliance", Fig.
1 /
, Page13
Climate class
Permitted room tem­perature
SN 10°C to 32°C N 16°C to 32°C ST 16°C to 38°C T 16°C to 43°C
The appliance is fully functional within the permitted room temperature. If an appliance with climate class SN is operated at colder room temperat­ures, the appliance will not be dam­aged up to a room temperature of 5°C.

Niche dimensions

Observe the niche dimensions if you install your appliance in the niche. If this is not the case, problems may occur when installing the appliance.
Niche depth
Install the appliance in the recom­mended niche depth of 560mm. If the niche depth is smaller, the en­ergy consumption increases slightly. The niche depth must be a minimum 550mm.
Niche width
An inside niche width of at least 560mm is required for the appli­ance.

Side-by-side installation

If you want to install two appliances side by side, you must maintain a distance of at least 150mm between the appliances.

4.3 Installing the appliance

Install the appliance in accordance with the enclosed installation in­structions.
1
Depending on the appliance specifications
2
Not in all countries
10
4.4 Preparing the appliance
for the first time
1. Remove the informative material.
2. Remove the protective foil and
transit bolts, e.g. remove the ad-
hesive strips and carton.
3. Clean the appliance for the first
time. →Page26
4.5 Connecting the appliance
to the electricity supply
1. Insert the mains plug of the appli-
ance's power cable in a socket
nearby.
The connection data of the appli-
ance can be found on the rating
plate. →"Appliance", Fig. 1 /5,
Page13
2. Check the mains plug is inserted
properly.
a The appliance is now ready for
use.
Installation and connection en
11
en Familiarising yourself with your appliance
1
2
3 4
7
8
9
A
B
C
6
5
A
B
C
1
2
Familiarising yourself with your appliance

5 Familiarising yourself with your appliance

Familiarising yourself with your appliance

5.1 Appliance

You can find an overview of the parts of your appliance here.
1
12
Refrigerator compartment →Page22
Cool-fresh compartment →Page23
Freezer compartment →Page23
Control panel →Page13
Extendable shelf →Page14
Familiarising yourself with your appliance en
3
4
5
6
7
8
9
1 2 3 4 5 6 8 9 10
1
2
3
4
5
6
8
9
Partition with humidity control­ler →Page14
Fruit and vegetable container →Page14
Rating plate →Page34
Cool-fresh container →Page14
Note:Deviations between your appli­ance and the diagrams may differ with regard to their features and size.
Flat frozen food container →Page14
Frozen food container →Page27
Door storage compartment for large bottles →Page14

5.2 Control panel

You can use the control panel to configure all functions of your appliance and to obtain information about the operating status.
2
(Refrigerator compartment) switches Fast cooling on or off.
/ (Refrigerator compart­ment) sets the temperature of the refrigerator compartment.
Displays the set temperature for the refrigerator compart­ment in°C.
opens the menu for setting
Home Connect.
switches the warning signal
off.
/ (Freezer compartment) sets the temperature of the freezer compartment.
Displays the set temperature for the freezer compartment in °C.
(Freezer compartment) switches Fast freezing on or off.
13
en Features
10
switches the appliance on
or off.
Features

6 Features

Features
The features of your appliance de­pend on the model.

6.1 Extendable shelf

In order to achieve an improved over­view and to remove food more quickly, remove the shelf.
6.2 Fruit and vegetable con­tainer
Store fresh fruit and vegetables in the fruit and vegetable container. You can adjust the humidity in the fruit and vegetable container via the humidity controller on the partition and a special seal.
¡ High humidity required when
primarily storing vegetables or when the appliance is not very full.
Condensation may form in the fruit and vegetable container depending on the food and quantity stored. Remove the condensation with a dry cloth and adjust the air humidity us­ing the humidity controller. To ensure that the quality and aroma are retained, store fruit and veget­ables that are sensitive to cold out­side of the appliance at temperatures of approx. 8°C to 12°C, e.g. pine­apple, bananas, citrus fruits, cucum­bers, courgettes, peppers, tomatoes and potatoes.

6.3 Cool-fresh container

Use the lower temperatures in the cool-fresh container to store highly perishable food, e.g. fish, meat and sausages.

6.4 Flat frozen food container

Store flat frozen items, the ice stor­age container and the ice scoop in the flat frozen food container.
The air humidity in the fruit and vegetable container can be set according to the type and amount of food to be stored by turning the humidity control:
¡ Low humidity required when
primarily storing fruit or if the appli­ance is very full.
¡ Medium humidity required for a
mixed load.
14

6.5 Door rack

To adjust the door racks as required, you can remove the door rack and re-insert elsewhere. →"Removing door rack", Page26

6.6 Accessories

Use original accessories. These have been made especially for your appli­ance. The accessories for your appliance depend on the model.

Egg tray

Store eggs safely on the egg tray.
Basic operation en

Bottle shelf

Store bottles securely on the bottle shelf.
Tip:You can use up to fivebottle trays on an extendable shelf.

Freezer tray

You can freeze smaller quantities of food quickly in the freezer drawer, e.g. berries, pieces of fruit, herbs and vegetables.
Tip:If a power failure or malfunction occurs, the ice pack can be used to slow down the thawing process for the stored frozen food.

Ice cube tray

Use the ice cube tray to make ice cubes.
Making ice cubes
1. Fill the ice cube tray with water up
to ¾ and place in the freezer com­partment.
If the ice cube tray is stuck to the freezer compartment, loosen it with a blunt implement only (e.g. spoon handle).
2. To loosen the ice cubes, twist the
ice cube tray slightly or hold it briefly under flowing water.
Basic operation

7 Basic operation

Basic operation
7.1 Switching on the appli­ance
Distribute the frozen food evenly in the frozen food tray and allow to freeze for approx. 10 to 12hours. Then place in a freezer bag or a freezer box.

Ice pack

Use the ice pack for temporarily keeping food cool, e.g. in a cool bag.
1. Press .
a The appliance begins to cool. a A warning signal sounds, the tem-
perature display (freezer compart­ment) flashes and lights up be­cause the freezer compartment is still too warm.
2. Switch off the warning signal using
.
a goes out as soon as the set
temperature has been reached.
3. Set the required temperature.
→Page16

7.2 Operating tips

¡ Once you have switched on the
appliance, the set temperature is only reached after several hours.
15
en Additional functions
Do not put any food in the appli­ance until the temperature has been reached.
¡ The housing around the freezer
compartment is temporarily heated slightly. This prevents condensa­tion in the area of the door seal.
¡ When you close the door, a va-
cuum may be created. The door is then difficult to open again. Wait a moment until the vacuum is offset.
7.3 Switching off the appli­ance
Press .

7.4 Setting the temperature

Setting the refrigerator compartment temperature

Press / (Refrigerator compart­ment) repeatedly until the temper­ature display (refrigerator compart­ment) shows the required temper­ature.
The recommended temperature in the refrigerator compartment is 4°C.

Setting the cool-fresh compartment temperature

Note:The standard setting of the
cool-fresh compartment is preset at
0. Setting 0 corresponds to a temper-
ature of around 0°C. You can set the temperature in the cool-fresh compartment to 3settings warmer or colder. A change in the standard setting will affect the temperature in the refriger­ator compartment and the freezer compartment.
Tip:If frost forms on the food items in the cool-fresh compartment, set a higher cool-fresh compartment tem­perature.
1. Press and hold until the temper-
ature display (refrigerator compart­ment) flashes.
2. Press / to change the setting.
– Setting –3 corresponds to the
coldest setting.
– Setting +3 corresponds to the
warmest setting.
a The selected setting is saved after
one minute.

Setting the freezer compartment temperature

Press / (Freezer compartment) repeatedly until the temperature display (freezer compartment) shows the required temperature.
The recommended temperature in the freezer compartment is
−18°C.
Additional functions

8 Additional functions

Additional functions

8.1 Fast cooling

With Fast cooling, the refrigerator compartment cools so that it as cold as possible. Switch on Fast cooling before placing large quantities of food.
Note:When Fast cooling is switched on, increased noise may occur.

Switching on Fast cooling

Press (Refrigerator compart­ment).
a (Refrigerator compartment)
lights up.
Note:After approx. 15hours, the ap­pliance switches to normal operation.
16
Additional functions en

Switching off Fast cooling

Press (Refrigerator compart­ment).
a The previously set temperature is
displayed.

8.2 Automatic Fast freezing

With automatic Fast freezing, the freezer compartment cools down to a much lower temperature than for nor­mal mode. This freezes food right through more quickly. The automatic Fast freezing switches on more quickly if you place fresh food in the frozen food tray that is at­tached to the rear of the large frozen food container or in the flat frozen food containers, starting from the right-hand side. If the automatic Fast freezing is switched on, (Freezer compart­ment) lights up and increased noises may occur. After operation, the appliance switches from automatic Fast freez­ing to normal operation.

Cancelling automatic Fast freezing

Press (Freezer compartment).
a The previously set temperature is
displayed.

8.3 Manual Fast freezing

With Fast freezing, the freezer com­partment cools so that it as cold as possible. Switch on Fast freezing four to sixhours before placing food weigh­ing 2kg or more into the freezer compartment. In order to utilise the freezer capacity, use Fast freezing. →"Prerequisites for freezing capa-
city", Page24
Note:When Fast freezing is switched on, increased noise may occur.

Switching on manual Fast freezing

Press (Freezer compartment).
a (Freezer compartment) lights
up.
Note:After approx. 60hours, the ap­pliance switches to normal operation.

Switching off manual Fast freezing

Press (Freezer compartment).
a The previously set temperature is
displayed.

8.4 Holiday mode

If you are going to be away for a long time, you can switch on energy-sav­ing holiday mode on the appliance.
CAUTION
Risk of harm to health!
The refrigerator compartment heats up while the vacation mode is switched on. The increased temperat­ure may cause bacteria to increase and spoil the food.
When the vacation mode is switched on, do not store any food in the refrigerator compartment.
The appliance automatically sets the temperatures.
Refrigerator com­partment
Cool-fresh com­partment
Freezer compart­ment
14°C
Temperature re­mains un­changed
Temperature re­mains un­changed
17
en Alarm

Switching on vacation mode

Press (Refrigerator compart­ment) repeatedly until the temper­ature display(refrigerator compart­ment) shows ⁠.
a No temperature is shown in the
temperature display (refrigerator compartment).

Switching off vacation mode

Press (Refrigerator compart­ment) repeatedly until the temper­ature display (refrigerator compart­ment) shows the required temper­ature.
Alarm

9 Alarm

Alarm

9.1 Door alarm

If the appliance door is open for a longer period, the door alarm switches on.

Switching off the door alarm

Close the appliance door or press
.
a The warning tone is switched off.

9.2 Temperature alarm

If the freezer compartment becomes too warm, the temperature alarm is switched on.
These items should no longer be stored for the maximum storage period.
The temperature alarm can be switched on in the following cases:
¡ The appliance is switched on.
Do not store any food until the ap­pliance has reached the set tem­perature.
¡ Large quantities of fresh food are
being placed inside. Switch on Fast freezing before pla­cing large quantities of food in the appliance.
¡ The freezer compartment door is
open for too long. Check whether the frozen food has defrosted or thawed.

Switching off the temperature alarm

Press .
a The warning tone is switched off. a The temperature display (freezer
compartment) briefly indicates the warmest temperature reached in the freezer compartment. The tem­perature display (freezer compart­ment) then indicates the set tem­perature again.
a From this time on, the warmest
temperature is measured again and saved.
a lights up until the set temperat-
ure is reached again.
CAUTION
Risk of harm to health!
During the thawing process, bacteria may multiply and spoil the frozen food.
Do not refreeze food after it has been defrosted or started to de­frost.
Refreeze food only after cooking.
18
HomeConnect
10 HomeConnect
HomeConnect
This appliance is network-capable. Connect your appliance to a mobile device to control its functions via the HomeConnect app. The HomeConnect services are not available in every country. The avail­ability of the HomeConnect function depends on the availability of
HomeConnect  en
HomeConnect services in your coun­try. You can find information about this at: www.home-connect.com. To be able to use HomeConnect, you must first set up the connection to the WLAN home network (Wi-Fi1) and to the HomeConnect app. After switching on the appliance, wait at least 2minutes until internal device initialisation is complete. Only then should you set up HomeCon­nect.
¡ Connecting appliance to WLAN
home network (Wi-Fi) with WPS function →Page19
¡ Connecting appliance to WLAN
home network (Wi-Fi) without WPS function →Page20
The HomeConnect app guides you through the entire login process. Fol­low the instructions in the HomeCon­nect app to configure the settings.
Tips
¡ Please consult the documents sup-
plied by HomeConnect.
¡ Please also follow the instructions
in the HomeConnect app.
Notes
¡ Please note the safety precautions
in this instruction manual and make sure that they are also ob­served when operating the appli­ance via the HomeConnect app. →"Safety", Page4
¡ Operating the appliance on the ap-
pliance itself always takes priority. During this time it is not possible to operate the appliance using the HomeConnect app.
10.1 Connecting the appli­ance to a WLAN home network (Wi-Fi) with WPS function
If your router has a WPS function, you can connect the appliance to your WLAN home network (Wi-Fi) automatically.
1. Press .
a The temperature display (refriger-
ator compartment) shows .
2. Press / (Refrigerator compart-
ment) repeatedly until the temper­ature display (refrigerator compart­ment) shows and the temperat­ure display (freezer compartment) shows .
3. Press / (Freezer compartment).
a The temperature display (freezer
compartment) shows an animation for twominutes. The appliance is ready for automatic connection to the WLAN home network (Wi-Fi).
4. Activate the WPS function on the
router during this period. To do this, take note of the inform-
ation in the documents for your router.
a Once successfully connected,
flashes in the temperature dis­play(freezer compartment).
5. If the temperature indicator (freezer
compartment) shows , the appli­ance was unable to establish a connection to the WLAN home net­work (Wi-Fi).
Check whether the appliance is
located within the range of the WLAN home network (Wi-Fi). →"Checking the signal
strength", Page21
1
Wi-Fi is a registered trademark of the Wi-Fi Alliance.
19
en HomeConnect
Repeat the process or establish
the connection manually →Page20.
6. Connect the appliance to the
Home Connect app. →Page20
10.2 Connecting the appli­ance to a WLAN home network (Wi-Fi) without WPS function
If your router does not have a WPS function, you can connect the appli­ance to your WLAN home network (Wi-Fi) manually. The appliance briefly sets up its own WLAN net­work. You can connect a mobile device to the WLAN network and transfer the network information for the WLAN home network (Wi-Fi) to your appliance.
Requirement:The HomeCon­nectapp has been installed on your mobile device.
1. Press .
a The temperature display (refriger-
ator compartment) shows .
2. Press / (Refrigerator compart-
ment) repeatedly until the temper­ature display (refrigerator compart­ment) shows and the temperat­ure display(freezer compartment) shows .
3. Press / (Freezer compartment).
a The appliance now sets up its own
WLAN network with the network name "HomeConnect".
a The temperature display (freezer
compartment) shows an animation. The appliance is ready for the manual connection with the WLAN home network (Wi-Fi).
4. Follow the instructions in the
HomeConnect app on the mobile device.
a The network information for the
WLAN home network (Wi-Fi) is transferred to the appliance.
a Once successfully connected,
flashes in the temperature dis­play(freezer compartment).
5. If the temperature indicator (freezer
compartment) shows , the appli­ance was unable to establish a connection to the WLAN home net­work (Wi-Fi).
Check whether the appliance is
located within the range of the WLAN home network (Wi-Fi). →"Checking the signal
strength", Page21
Repeat the process.
10.3 Connecting the appli­ance to the HomeCon­nect app
If you have automatically connected your appliance to your WLAN home network (Wi-Fi), you can connect your appliance to the HomeConnect app.
Requirements
¡ The appliance is connected to the
WLAN home network (Wi-Fi). →Page19
¡ The HomeConnectapp has been
installed on your mobile device.
1. Press .
a The temperature display (refriger-
ator compartment) shows .
2. Press / (Refrigerator compart-
ment) repeatedly until the temper­ature display (refrigerator compart­ment) shows and the temperat­ure display(freezer compartment) shows .
3. Press / (Freezer compartment).
a The temperature display (freezer
compartment) shows an animation.
20
HomeConnect  en
4. Follow the instructions in the
HomeConnectapp until the pro­cess is complete.
a Once successfully connected, is
shown in the temperature dis­play(freezer compartment).
5. If the temperature indicator (freezer
compartment) shows , the appli­ance was able to establish a con­nection to the HomeConnect app (Wi-Fi).
In the HomeConnect app,
check whether the mobile device is connected to the WLAN home network (Wi-Fi).
Repeat the process.
6. If the temperature display (freezer
compartment) shows , reset the HomeConnect settings. →Page22

10.4 Checking the signal strength

You should check the signal strength if no connection could be estab­lished.
1. Press .
a The temperature display (refriger-
ator compartment) shows .
2. Press / (Refrigerator compart-
ment) repeatedly until the temper­ature display(refrigerator compart­ment) shows .
a The temperature display (freezer
compartment) shows a value between (no reception) and (full reception).
Note:The signal strength should be at least .

Improving the reception

If the signal strength is too weak, the connection may be interrupted.
Carry out one of the solution op­tions:
Place the router and refrigerator
closer together.
Ensure that the connection is
not interfered with by screening walls.
Install a repeater to strengthen
the signal.

10.5 Installing updates for the Home Connect software

The appliance searches for updates to the HomeConnect software at reg­ular intervals.
Note:If updates are available, the temperature display (refrigerator compartment) shows . To reset the update and the temper­ature display (refrigerator compart­ment) to the set temperature, press any touch field.
1. Press .
a The temperature display (refriger-
ator compartment) shows .
2. Press / (Refrigerator compart-
ment) repeatedly until the temper­ature display (refrigerator compart­ment) shows and the temperat­ure display(freezer compartment) shows .
3. Press / (Freezer compartment).
a The temperature display (freezer
compartment) shows an animation.
a The update is installed. a The control panel is locked during
the installation.
a If the installation is successful, the
temperature display (freezer com­partment) shows .
4. If the temperature indicator (freezer
compartment) shows , the appli­ance was unable to install the up­date.
Repeat the process at a later
point.
21
en Refrigerator compartment
5. If the update cannot be completed
after several attempts, contact cus­tomer service →Page34 .
10.6 Resetting HomeConnect settings
If your appliance experiences con­nection problems with the WLAN home network (Wi-Fi) or your appli­ance wants to log into a different WLAN home network (Wi-Fi), you can reset the HomeConnectsettings.
1. Press .
a The temperature display (refriger-
ator compartment) shows .
2. Press / (Refrigerator compart-
ment) repeatedly until the temper­ature display (refrigerator compart­ment) shows and the temperat­ure display(freezer compartment) shows .
3. Press / (Freezer compartment).
a The temperature display (freezer
compartment) shows an animation for 15seconds.
a The temperature display (freezer
compartment) then shows .
a The HomeConnect settings have
been reset.

10.7 Data protection

Please see the information on data protection. The first time your appliance is registered on a home network connected to the Internet, your appliance will transmit the following types of data to the HomeConnect server (initial registration):
¡ Unique appliance identification
(consisting of appliance codes as well as the MAC address of the Wi-Fi communication module in­stalled).
¡ Security certificate of the Wi-Fi
communication module (to ensure a secure data connection).
¡ The current software and hardware
version of your appliance.
¡ Status of any previous reset to
factory settings.
This initial registration prepares the HomeConnect functions for use and is only required when you want to use the HomeConnect functions for the first time.
Note:Please note that the HomeConnect functions can only be utilised with the HomeConnect app. Information on data protection can be retrieved in the HomeConnect app.

Refrigerator compartment

11 Refrigerator compart-
ment
Refrigerator compartment
You can keep dairy products, eggs, prepared meals, pastries, open pre­serves and hard cheese in the refri­gerator compartment. The temperature can be set from 3°C to 8°C. The refrigerator compartment can also be used to store highly perish­able foods in the short to medium term. The lower the selected temper­ature, the longer the food remains fresh.
11.1 Tips for storing food in the refrigerator compart­ment
¡ Only store food when fresh and
undamaged.
¡ Observe the best-before date or
use-by date specified by the manu­facturer.
¡ Store food well wrapped or
covered.
22
Cool-fresh compartment en
¡ Allow hot food and drinks to cool
down first before placing in the ap­pliance.
11.2 Chill zones in the refri­gerator compartment
The air circulation in the refrigerator compartment creates different chill zones.

Coldest zone

The coldest zone is on the partition and in the door rack for large bottles.
Tip:Store highly perishable food such as fish, sausages and meat in the cool-fresh compartment. →"Cool-fresh compartment",
Page23

Warmest zone

The warmest zone is at the very top of the door.
Tip:Store food that does not spoil easily in the warmest zone, e.g. hard cheese and butter. Cheese can then continue to release its aroma and the butter will still be easy to spread.

Cool-fresh compartment

12 Cool-fresh compart-
ment
Cool-fresh compartment
In the cool-fresh compartment, you can keep fresh food fresh three times longer than in the refrigerator com­partment. The temperature in the cool-fresh compartment is kept at around 0°C. Storing food in the fresh compart­ment retains the quality of the food better. The low temperature and the optimum moisture provide ideal stor­age conditions for fresh food.
12.1 Storage times in the cool-fresh compartment at 0°C
The storage times are dependent on the original quality of your food.
Food Storage
time
Fresh fish, seafood up to
3days
Poultry, meat (boiled/ fried)
Beef, pork, lamb, saus­age (cold meat)
up to 5 days
up to 7 days
Smoked fish, broccoli up to 14
days
Salad greens, fennel, apricots, plums
Soft cheese, yoghurt, quark, buttermilk, cauli-
up to 21 days
up to 30days
flower
Freezer compartment

13 Freezer compartment

Freezer compartment
You can store frozen food, freeze food and make ice cubes in the freezer compartment. The temperature can be set from
−16°C to −24°C.
Long-term storage of food should be at –18°C or lower. The freezer compartment can be used to store perishable food long­term. The low temperatures slow down or stop the spoilage.
23
en Freezer compartment

13.1 Freezing capacity

The freezing capacity indicates the quantity of food that can be frozen right through to the centre within a specific period of time. Information on freezing capacity can be found on the rating plate. →"Appli-
ance", Fig. 1 /5, Page13

Prerequisites for freezing capacity

1. Approx. 24 hours before placing
fresh food in the appliance, switch on Fast freezing. →"Switching on manual Fast freez-
ing", Page17
2. If the appliance has a flat frozen
food container, fill this with food first. For appliances without a flat frozen food container, fill the low­est frozen food container with food first. This is where the food freezes most quickly.
3. Freeze fresh food as close as pos-
sible to the side panels.

13.2 Fully utilising the freezer compartment volume

Learn how to store the maximum amount of frozen food in the freezer compartment.
1.
Remove all fittings. →Page26
2. Store food directly on the shelves
and on the floor of the freezer compartment.

13.3 Tips for storing food in the freezer compartment

¡ To quickly and gently freeze larger
quantities of fresh food, place this in the top frozen food container.
¡ Place the food over the whole area
of the compartments or the frozen food containers.
¡ Do not bring food which is to be
frozen into contact with frozen food.
¡ To ensure that the air can circulate
freely in the appliance, push the frozen food containers in as far as they will go.

13.4 Tips for freezing fresh food

¡ Freeze fresh and undamaged food
only.
¡ Freeze food in portions. ¡ Cooked food is more suitable than
food that can be eaten raw.
¡ Vegetables: Wash, chop up and
blanch before freezing.
¡ Fruit: Wash, pit and perhaps peel,
possibly add sugar or ascorbic acid solution.
¡ Food that is suitable for freezing in-
cludes baked items, fish and sea­food, meat, game, poultry, eggs without shells, cheese, butter and quark, ready meals and leftovers.
¡ Food that is unsuitable for freezing
includes lettuce, radishes, eggs in shells, grapes, raw apples and pears, yoghurt, sour cream, crème fraîche and mayonnaise.

Packing frozen food

If you select suitable packaging ma­terial and the correct type of pack­aging, you can determine the product quality and prevent freezer burn.
1. Place the food in the packaging.
2. Squeeze out the air.
3. Pack food airtight to prevent it
from losing flavour and drying out.
4. Label the packaging with the con-
tents and the date of freezing.
24
Defrosting en
13.5 Shelf life of frozen food at −18°C
Food Storage time
Fish, sausages, pre­pared meals and
up to 6months
baked goods Poultry, meat up to
8months
Vegetables, fruit up to
12months

13.6 Defrosting methods for frozen food

CAUTION
Risk of harm to health!
During the thawing process, bacteria may multiply and spoil the frozen food.
Do not refreeze food after it has been defrosted or started to de­frost.
Refreeze food only after cooking.
These items should no longer be stored for the maximum storage period.
¡ Defrost animal-based food, such
as fish, meat, cheese, quark, in the refrigerator compartment.
¡ Defrost bread at room temperat-
ure.
¡ Prepare food for immediate con-
sumption in the microwave, in the oven or on the hob.
Defrosting

14 Defrosting

Defrosting
14.1 Defrosting in the refri­gerator compartment
The refrigerator compartment in your appliance defrosts automatically.
14.2 Defrosting in the cool­fresh compartment
The cool-fresh compartment in your appliance defrosts automatically.

14.3 Defrosting in the freezer compartment

The fully automatic NoFrost system ensures that the freezer compartment remains frost-free. Defrosting is not required.

Cleaning and servicing

15 Cleaning and servi-
cing
Cleaning and servicing
To keep your appliance working effi­ciently for a long time, it is important to clean and maintain it carefully. Customer Service must clean inac­cessible points. Cleaning by cus­tomer service can give rise to costs.

15.1 Preparing the appliance for cleaning

1. Switch off the appliance.
→Page16
2. Disconnect the appliance from the
power supply. Unplug the appliance from the
mains or switch off the circuit breaker in the fuse box.
3. Take out all of the food and store it
in a cool place.
25
en Cleaning and servicing
Place ice packs (if available) onto the food.
4. Remove all fittings from the appli-
ance. →Page26

15.2 Cleaning the appliance

WARNING
Risk of electric shock!
An ingress of moisture can cause an electric shock.
Do not use steam- or high-pres­sure cleaners to clean the appli-
ance. Liquid in the lighting or in the con­trols can be dangerous.
The rinsing water must not drip
into the lighting or controls.
ATTENTION!
Unsuitable cleaning products may damage the surfaces of the appli­ance.
Do not use hard scouring pads or
cleaning sponges.
Do not use harsh or abrasive de-
tergents.
Do not use cleaning products with
a high alcohol content. If you clean fittings and accessories in the dishwasher, this may cause them to become deformed or discol­our.
Never clean fittings and accessory
in the dishwasher.
6. Switch on the appliance.
→Page15
7. Putting the food into the appliance.

15.3 Removing the fittings

If you want to clean the fittings thor­oughly, remove these from your ap­pliance.

Removing the extendable shelf

1. Firmly pull out the extendable shelf
until the locking catch is released.
2. Lower the shelf and swing it out to
the side.

Removing door rack

Lift the door rack and remove it.
1. Prepare the appliance for cleaning.
→Page25
2. Clean the appliance, the fittings,
the components and the door
seals with a dish cloth, lukewarm
water and a little pH-neutral wash-
ing-up liquid.
3. Dry thoroughly with a soft, dry
cloth.
4. Insert the fittings and install the ap-
pliance components.
5. Electrically connect the appliance.
26
Cleaning and servicing en

Removing the fruit and vegetable container

Tilt the fruit and vegetable con-
tainer forwards and remove it ⁠.

Removing the cool-fresh container

Tilt the cool-fresh container for-
wards and remove it ⁠.
2. Lift the frozen food container at the
front and remove it ⁠.

15.4 Removing appliance components

If you want to clean your appliance thoroughly, you can remove certain components from your appliance.

Partition and cover of the fruit and vegetable container

You can remove the partition and the cover of the fruit and vegetable con­tainer in order to clean it thoroughly.
Removing the partition
1. Remove the glass plate from the
partition.

Removing the frozen food container

1. Take out the frozen food container
as far as it will go.
2. Remove the fruit and vegetable
container.
27
en Cleaning and servicing
3. Press the lever on the underside
on both sides and pull the parti­tion forwards ⁠.
4. Lift the partition and swivel it out to
the side.
Removing the cover
Lift the cover of the fruit and veget­able container, pull it forwards and swivel it out to the side.
Fitting the partition and cover
1. Insert the cover for the fruit and ve-
getable container.
2. Insert the partition.
Removing telescopic rails
1. Pull out the telescopic rail.
2. Move the lock in the direction of
the arrow and loosen the pin from the rear ⁠.
3. Place the glass plate on the parti-
tion.

Telescopic rails

You can remove the telescopic rails in order to clean them thoroughly.
28
3. Push in the telescopic rail.
4. Push the telescopic rail backwards
above the rear pin and disen­gage ⁠.
Installing telescopic rails
1. Place the extended telescopic rail
on the front pin and pull it for­wards slightly to lock in place ⁠.
2. Place the telescopic rail on the
rear pin and push the locking mechanism back ⁠.
Cleaning and servicing en
29
en Troubleshooting
Troubleshooting

16 Troubleshooting

Troubleshooting
You can rectify minor faults on your appliance yourself. Read the troubleshoot­ing information before contacting after-sales service. This will avoid unneces­sary costs.
WARNING
Risk of electric shock!
Incorrect repairs are dangerous.
Repairs to the appliance should only be carried out by trained specialist staff.
Only use genuine spare parts when repairing the appliance.
If the power cord of this appliance is damaged, it must be replaced by the manufacturer, the manufacturer's Customer Service or a similarly qualified person in order to prevent any risk.
Fault Cause and troubleshooting
The appliance is not cooling, the displays and lighting light up.
The LED lighting does not work.
HomeConnect is not working correctly.
or appears in the
temperature display.
Showroom mode is switched on.
Carry out the appliance self-test. →Page33
a Once the appliance self-test has ended, the appli-
ance switches to normal operation.
Different causes are possible.
Call customer service. The customer service number can be found in the
enclosed customer service directory.
Different causes are possible.
Go to www.home-connect.com.
The electronics have detected a fault.
1.
Switch off the appliance. →Page16
2. Disconnect the appliance from the mains.
Unplug the appliance from the mains or switch off the circuit breaker in the fuse box.
3. Reconnect the appliance after five minutes.
4. If the message still appears on the display, call cus-
tomer service. The customer service number can be found in the
enclosed customer service directory.
30
Fault Cause and troubleshooting
The temperature dis­play (freezer compart­ment) flashes.
The temperature in the freezer compartment was too warm.
1. Press .
a The temperature display (freezer compartment)
briefly indicates the warmest temperature reached in the freezer compartment. The temperature dis­play (freezer compartment) then indicates the set temperature again.
2. Press .
a The temperature display (freezer compartment) no
longer flashes.
The temperature dis­play (freezer compart­ment) flashes, a warn­ing signal sounds and
lights up.
Different causes are possible.
Press .
a The alarm is switched off.
The appliance door is open.
Close the appliance door.
The exterior ventilation grilles are blocked.
Remove any obstructions from in front of the exter­ior ventilation grilles.
Larger quantities of fresh food have been put in.
Do not exceed the max. freezing capacity. →"Freezing capacity", Page24
The temperature dif­fers greatly from the setting.
Different causes are possible.
1.
Switch off the appliance. →Page16
2. Switch the appliance back on after fiveminutes.
→Page15
If the temperature is too warm, check the temper-
ature again after a couple of hours.
If the temperature is too cold, check the temper-
ature again on the following day.
The appliance hums, bubbles, buzzes, gargles, clicks or crackles.
Not a fault. A motor is running, e.g. refrigerating unit, fan. Refrigerant flows through the pipes. The motor, switches or solenoid valves are switching on or off. Automatic defrosting is running. No action required.
The appliance makes noises.
Fittings wobble or stick.
Check the removable fittings and, if required, re­place these.
Bottles or containers are touching.
Move the bottles or containers away from each other.
Troubleshooting en
31
en Troubleshooting
Fault Cause and troubleshooting
The appliance makes noises.
Fast freezing is switched on. No action required.
32
Storage and disposal en

16.1 Power failure

During a power failure, the temperat­ure in the appliance rises; this re­duces the storage time and the qual­ity of the frozen food. The stored frozen food is cooled to the temperature increase time spe­cified on the rating plate. →"Appli-
ance", Fig. 1 /5, Page13
Notes
¡ Open the appliance as little as
possible during a power failure and do not place any other food in the appliance.
¡ Check the quality of the food
immediately after a power failure. – Dispose of any frozen food that
has defrosted and is hotter than 5°C.
– Cook or fry slightly thawed
frozen food, and then either con­sume it or freeze it again.

16.2 Conducting an appliance self-test

1. Switch off the appliance.
→Page16
2. Switch the appliance back on after
approx. fiveminutes. →Page15
3. Within the first 10seconds after
switching on, press and hold (Freezer compartment) for 3 to 5seconds until an audible signal sounds.
a The appliance self-test starts. a While the appliance self-test is run-
ning, a long audible signal sounds.
a If, at the end of the appliance self-
test, two audible signals sound and the temperature display indic­ates the set temperature, your ap­pliance is OK. The appliance switches to normal operation.
a If, at the end of the appliance self-
test, five audible signals sound and (Freezer compartment) flashes for 10seconds, inform the after-sales service.
Storage and disposal

17 Storage and disposal

Storage and disposal
You can find out here how to prepare your appliance for storage. You will also find out how to dispose of old appliances.

17.1 Taking the appliance out of operation

1. Switch off the appliance.
→Page16
2. Disconnect the appliance from the
power supply. Unplug the appliance from the
mains or switch off the circuit breaker in the fuse box.
3. Remove all of the food.
4.
Clean the appliance. →Page26
5. To guarantee the ventilation inside
the appliance, leave the appliance open.
17.2 Disposing of old appli­ance
Valuable raw materials can be re­used by recycling.
WARNING
Risk of harm to health!
Children can lock themselves in the appliance, thereby putting their lives at risk.
Leave shelves and containers in­side the appliance to prevent chil­dren from climbing in.
Keep children away from the re­dundant appliance.
33
en Customer Service
WARNING
Risk of fire!
If the tubes are damaged, flammable refrigerant and harmful gases may escape and ignite.
Do not damage the tubes of the re­frigerant circuit or the insulation.
1. Unplug the appliance from the
mains.
2. Cut through the power cord.
3. Dispose of the appliance in an en-
vironmentally friendly manner. Information about current disposal
methods are available from your specialist dealer or local authority.
This appliance is la­belled in accordance with European Directive 2012/19/EU concerning used electrical and elec­tronic appliances (waste electrical and electronic equipment - WEEE). The guideline determ­ines the framework for the return and recycling of used appliances as applicable throughout the EU.
Customer Service

18 Customer Service

Customer Service
If you have any queries, are unable to rectify faults on the appliance your­self or if your appliance needs to be repaired, contact Customer Service. Function-relevant genuine spare parts according to the corresponding Eco­design Order can be obtained from Customer Service for a period of at least 10 years from the date on which your appliance was placed on the market within the European Eco­nomic Area.
Note:Under the terms of the manu­facturer's warranty applicable to the location, the use of Customer Service is free of charge. The minimum dura­tion of the warranty (manufacturer's warranty for private consumers) in the European Economic Area is 2 years according to the terms of war­ranty applicable to the location. The terms of warranty do not affect other rights or claims held by yourself un­der local legislation.
Detailed information on the warranty period and terms of warranty in your country is available from our after­sales service, your retailer or on our website. If you contact Customer Service, you will require the product number (E­Nr.) and the production number (FD) of your appliance. The contact details for Customer Ser­vice can be found in the enclosed Customer Service directory or on our website.

18.1 Product number (E-Nr.) and production number (FD)

You can find the product number (E­Nr.) and the production number (FD) on the appliance's rating plate.
→"Appliance", Fig. 1 /5, Page13 Make a note of your appliance's de­tails and the Customer Service tele­phone number to find them again quickly.
Technical data

19 Technical data

Technical data
Refrigerant, cubic capacity and fur­ther technical specifications can be found on the rating plate.
→"Appliance", Fig. 1 /5, Page13
34
Declaration of Conformity en
More information about your model can be found online at https://en­ergylabel.bsh-group.com1. This web address is linked to the official EU EPREL product database. At the time of printing its web address had not yet been published. Please then fol­low the instructions on searching for models. The model identifier is made up of the characters before the slash in the product number (E-Nr.) on the rating plate. Alternatively you can also find the model identifier in the first line of the EU energy label.
BE BG CZ DK DE EE IE EL ES FR HR IT CY LV LT LU HU MT NL AT PL PT RO SI SK FI SE UK NO CH TR
5GHz WLAN (Wi-Fi): For indoor use only.

Declaration of Conformity

20 Declaration of Con-
formity
Declaration of Conformity
Gaggenau Hausgeräte GmbH hereby declares that the appliance with Home Connect functionality meets the essential requirements and other relevant provisions of the Directive 2014/53/EU. A detailed RED Declaration of Con­formity can be found online at www.gaggenau.com among the addi­tional documents on the product page for your appliance.
2.4GHz band: 100mW max.
5GHz band: 100mW max.
1
Only applies to countries in the European Economic Area
35
Gaggenau Hausgeräte GmbH
Carl-Wery-Straße 34 81739 München GERMANY www.gaggenau.com
Valid within Great Britain: Imported to Great Britain by BSH Home Appliances Ltd. Grand Union House Old Wolverton Road Wolverton, Milton Keynes MK12 5PT United Kingdom
*9001591998*
9001591998 en 010129
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