Page 1
Electronic
Cooktop
CE 490
Gaggenau Instruction manual
Page 2
Page 3
Safety notes 4
Before use 4
Safety when cooking 4
Damage to the cooktop 4
Removable twist knob 4
Operating for the first time 5
Causes of damage 5
Pots and pans 5
Food spills 5
Scratches on the glass ceramic 5
Hard and pointed objects 5
Removable twist knob 5
Features of your new cooktop 6
Cooking zones 6
Control panel 7
Symbols 7
Operating principle 8
Main switch 8
Touch keys 8
Cooking zone combination 8
Quick boil timer 8
Twist pad with magnetic twist knob 8
Storing the twist knob 8
Operation 9
Switching on and off 9
Setting the cooking level 9
Changing the cooking level 9
Switching off a cooking zone 9
Main switch with memory function 10
Residual heat display 10
Safety deactivation 10
Tips on saving energy 11
Cooking zone combination 12
Combination of the dual size cooking zone 12
Deactivating combination 12
Settings table 13
Timer 14
Setting an automatic switch-off time 14
Changing a time value 15
Erasing a time value 15
Timer 15
Setting the timer 15
Changing a time value 15
Quick boil timer 16
Switching on the quick boil timer 16
Switching off the quick boil timer 16
Child lock 17
Activating the child lock 17
Deactivating the child lock 17
Options menu 18
Accessing the options menu 18
Settings of the options menu 19
Cleaning and care 21
Cleaning the glass ceramic 21
Cleaning the stainless steel frame 21
Cleaning the twist knob 21
Useful hints 22
Maintenance 22
Trouble shooting 23
Table of contents
3
Page 4
Before use
Read the instruction manual carefully before
operating the cooktop. Only then will you be able to
operate your cooktop safely and correctly. Keep the
instruction and installation manual for future
reference.
Do not connect the cooktop if it has been damaged.
This cooktop is intended only for domestic use.
Only use the cooktop to prepare meals. Do not use
the cooktop to heat up the room in which it is
installed, the cooktop can overheat.
Do not let adults or children operate the appliance
unsupervised:
– if they are mentally or physically unable to use the
appliance safely and correctly
– if they don’t have the knowledge and experience
to use the appliance safely and correctly.
Never allow children to play with the appliance.
Do not operate this cooktop with an external timer
or a separate telecontrol system.
Connecting cables from electrical appliances must
not touch the hot cooking surface. This could cause
damage to the cable insulation and the cooktop.
Caution, risk of fire! Never place inflammable
items on the cooktop.
Caution, risk of fire! Do not store any combustible
items, or substances that are sensitive to high
temperatures, in drawers or cupboards under the
cooktop (e.g. cleaning agents, aerosol cans).
Safety when cooking
Caution, risk of burns! Do not touch the hot
cooking surface. Keep children away.
Caution, risk of burns! Cooking zones might still
be hot even after being switched off. Only touch
cooking zones after the residual heat display has
gone off.
Caution, risk of fire! Overheated oil or fat can
ignite very quickly. Never leave heating oil or fat
unsupervised. Never pour water on burning oil.
Cover pan with lid or plate, switch off the cooking
zone. Leave the ovenware on the cooktop to cool
down.
Always keep cooktop and pan base dry. Steam
pressure can be generated from liquid between pan
base and cooktop. The steam pressure could cause
the pan to jump suddenly.
Damage to the cooktop
Caution! If there are fractures, breaks or cracks in
the glass ceramic, there is a risk of electric shock.
Switch off the corresponding household fuse. Call
after-sales service.
Caution, risk of burns! Switch off the cooking zone
if it heats up but the indicator is not working. Call
after-sales service.
Caution, risk of fire! If the cooktop switches itself
off and can no longer be operated, disconnect it
from the electricity supply immediately. The cooktop
could switch itself on later. Switch off the
corresponding household fuse. Call after-sales
service.
Incorrect repairs are dangerous. Repairs must be
carried out by one of our experienced after-sales
engineers.
Removable twist knob
Caution! For persons who wear electronic
implants such as a pacemaker or insulin pump.
Implants could be affected by magnetic fields. Do
not carry the twist knob in the pockets of your
clothing. Keep the twist knob at least 10 cm away
from a pacemaker.
Safety notes
4
m
Page 5
Remove the packaging from the appliance and
dispose of it according to local regulations.
Be careful to remove all accessories from the
packaging. Keep packaging elements and plastic
bags away from children.
Check the cooktop for transport damage after
unpacking it. Do not connect the cooktop if it has
been damaged.
The cooktop must be installed and connected by an
authorised specialist. No warranty claims can be
lodged for any damage resulting from incorrect
connection. Observe the installation instructions.
This appliance is labelled in accordance
with the European Directive 2002/96/EG
concerning used electrical and electronic
appliances (waste electrical and electronic
equipment – WEEE). The guideline
determines the framework for the return and
recycling of used appliances as applicable.
Thoroughly clean the appliance before using it for
the first time. This will eliminate any ‘newness’
smells and soiling.
Pots and pans
Rough pan bases scratch the glass ceramic.
Avoid cooking on the cooktop with an empty pan,
especially with enamel or aluminium pans. This
could cause damage to the pan base and the glass
ceramic.
Do not place hot pots or pans on the control panel,
display area or the frame. This could cause
damage.
Never heat food in aluminium foil or plastic
containers. The material can melt and damage your
cooktop.
Iridiscent discoloration can be caused by the bases
of some pans. These do not interfere with the
operation of the glass ceramic cooktop. Remove the
discoloration with glass ceramic cleaner.
Food spills
Milk, sugar and food with a high sugar content
(e.g. jam) damage the glass ceramic surface.
Remove food spills immediately with the glass
scraper. Caution! The glass scraper has a sharp
blade.
Scratches on the glass ceramic
Always keep the cooktop dry and clean. Salt, sugar
and sand cause scratches on the glass ceramic. Do
not use the cooktop as a work surface or storage
space.
Hard and pointed objects
Damage can occur if hard or pointed objects fall on
the cooktop. Do not store such objects above the
cooktop.
Removable twist knob
Do not place the magnetic knob on the cooking
zones. It could be damaged.
Metal parts attached to the underside of the
magnetic knob could scratch the glass ceramic
surface. Always keep the knob clean.
5
Operating for the first time Causes of damage
Page 6
Features of your new cooktop
Cooking zones CE 490
4
3
9
5
17
ø 14.5 cm ø 12 cm / 18 cm
ø 18 cm / 23 cm ø 14.5 cm
6
Page 7
Symbols
•
main switch l
•
quick boil timer A
•
cooking zone combination d
•
timer q
•
child lock
•
options menu c
Control panel
4
3
9
5
17
Display for
•
heat setting 1 - 9
•
stand-by 0
•
residual heat
•
cooking zone combination
•
timer
Touch keys for
•
main switch
•
quick boil timer / options menu
•
cooking zone combination / child lock
Touch key and
display for timer
Twist pad with
magnetic twist knob
7
Page 8
Operating principle
8
Main switch
The electronics in the control panel are switched on
using the main switch. Touch the l symbol until the
cooking zone displays show 0. Now the cooktop is
ready for use.
Touch the l symbol until the cooking zone displays
go off. All the cooking zones are switched off. The
residual heat indicator remains lit until the cooking
zones have cooled sufficiently.
The cooktop cannot be switched on if an object lies
on one of the sensor keys. The main switch flashes
repeatedly when touched. Remove the object and
switch on the cooktop as usual.
The cooktop switches off automatically if all the
cooking zones have been switched off for more
than 20 seconds.
Touch keys
When you touch a symbol, the respective function
is activated. Every input is confirmed by an audible
signal.
The settings remain unchanged if several symbols
are touched briefly. You can therefore easily mop up
spills on the control panel.
Note
Always keep the touch keys clean and dry. Moisture
and dirt may impair function.
Cooking zone combination
Flexible cooking zones can be combined in different
ways to create larger or smaller cooking surfaces
as required.
Quick boil timer
When the quick boil timer is activated, the set
cooking level is boosted for several minutes. This
ensures that the continued cooking temperature of
the food is reached faster.
Twist pad with magnetic twist knob
The twist pad is the area in which you select the
cooking zones with the magnetic knob and can set
heat settings. The knob automatically centres itself
in the twist pad.
The knob is magnetic and is placed on the twist
pad. The cooking zone is activated by sliding the
twist knob in the direction of the corresponding
cooking zone symbol. You can set the heat setting
by turning the knob.
You can remove the knob. This makes cleaning
easier.
If you remove the knob when the cooktop is in
operation, all the cooking zones switch off after
3 seconds.
m
Caution! If you place a metal object on the
twist pad within 3 seconds, the cooktop may
continue to heat up. For this reason, always
switch off the cooktop using the main switch.
Storing the twist knob
There is a strong magnet in the twist knob. Do not,
therefore, place it near magnetic data carriers, e.g.
video cassettes, disks, credit cards and cards with
magnetic strips. These could be destroyed.
Malfunctions to televisions and monitors may occur.
m
Caution! For persons who wear electronic
implants such as a pacemaker or insulin
pump.
Implants could be affected by magnetic fields.
Do not carry the twist knob in the pockets of
your clothing. Keep the twist knob at least
10 cm away from a pacemaker.
Page 9
9
Switching on and off
Touch the l main switch symbol. A signal is
sounded. The cooking zone displays show 0. Now
the cooktop is ready for use.
The cooktop switches off automatically if no further
inputs are made within approximately 20 seconds.
By touching the l main switch symbol at any time
the cooktop can be quickly switched off.
Setting the cooking level
The cooktop must be switched on by the main
switch. The switching on and off for all cooking
zones is identical. Each cooking zone has 9 heat
settings with intermediate settings.
1 Select the cooking zone. To do this, slide the
twist knob in the direction of the corresponding
cooking zone symbol. The cooking zone display
shows 0.
2 Move the twist knob back to the centre.
3 Within the next 5 seconds, turn the twist knob
until the cooking zone display shows the
desired cooking level. If you select an
intermediate setting, a spot appears next to the
cooking level. After a few seconds a
confirmation signal is sounded.
Changing the cooking level
Select the cooking zone. Turn the magnetic knob to
the desired cooking level.
Switching off a cooking zone
Select the cooking zone. Turn the magnetic knob
to 0. The cooking zone is switched off, and the
residual heat display appears after approximately
5 seconds.
Operation
0
0
0
0
0
0
0
0
0
6
0
0
Page 10
10
Main switch with memory function
The heating and timer settings remain stored for
5 seconds after the cooktop has been switched off.
If you switch the cooktop off accidentally and would
like to restore the previous settings:
1 Within 5 seconds, touch the l symbol. The
cooking zone display flashes the previous
settings.
2 Within 5 seconds, select any cooking zone with
the twist knob.
The previously stored settings are taken over. If you
touch any other symbol instead, the previous
settings are lost.
Residual heat display
The residual heat display appears on the display of
the relevant cooking zone after switching off. The
moving zero in the display indicates that, after
switching off, a cooking zone has still not cooled
down to such an extent that it can be safely
touched.
m
Caution, risk of burns! Only touch cooking
zones after the residual heat display has gone
off.
Safety deactivation
If a cooking zone is in constant use for a long time
without the setting being changed, it will
automatically switch off. The time after which the
holiday safeguard is activated depends on the heat
setting (1 to 10 hours).
The cooking zone is switched off, the residual heat
display appears on the display until the cooking
zone has cooled down.
Now you can switch the cooking zone on again.
Page 11
Tips on saving energy
Use good quality saucepans and pots with thick,
even bases.
Select the correct saucepan size for each cooking
zone. The diameter of the bases of the saucepans
and pots should match the size of the cooking zone.
Note: Ovenware manufacturers often give the
diameter of the top of the saucepan. It is usually
larger than the diameter of the base of the
saucepan.
Use a small saucepan for small quantities. A larger,
less full saucepan requires more energy.
Saucepans and pots should always be covered with
a suitable lid to shorten cooking times. Cooking
without a lid requires much more energy.
Cook with small quantities of water. This saves
energy and helps vegetables to retain vitamins and
minerals.
Switch down to a lower heat setting in good time.
For longer cooking times you can switch off the
cooking zone before the end of the cooking time
and then use the residual heat.
11
Page 12
Combination of the dual size
cooking zone
The cooktop must be switched on by the main
switch.
1 Select the cooking zone. To do this, slide the
magnetic knob in the direction of the
corresponding cooking zone symbol.
0 comes
on in the cooking zone display.
2 Move the magnetic knob back to the centre.
3 Within 5 seconds, turn the magnetic knob until
the desired cooking level is shown on the
display.
4 Within the next 5 seconds, touch the symbol d
combination. The combination symbol lights up
beside the cooking zone display. After a few
seconds a confirmation signal is sounded.
Deactivating combination
Select the cooking zone. Within 5 seconds, touch
the symbol d combination. The extension symbol
goes out.
Note
In the options menu you can choose, if the cooking
zone combination should be activated or
deactivated when the cooktop is switched on.
Alternatively, you can choose to restore the
previous setting when the cooktop is switched on.
Cooking zone combination
0
6
0
0
12
Page 13
Setting Cooking method Examples
9 Boiling Water
Searing Meat
Heating Fat, liquids
Boiling Soup, sauce
9 - 8. Blanching Vegetables
8 - 6 Roasting Meat, potatoes
6 - 5 Roasting Fish
7 - 6 Baking Pancakes, egg dishes
Boiling in open pot Pasta, liquids
6 - 5 Browning Flour, onions
Roasting Almonds, breadcrumbs
Frying Bacon
Reducing Stocks, sauces
5. - 4. Simmering in open pot Dumplings, soup garnish, meat stock,
poached eggs
4 - 3 Simmering in open pot Sausages
5 - 4 Steaming Vegetables, potatoes, fish
Stewing Vegetables, fruit, fish
Braising Rolled beef steaks, roasts, vegetables
3. - 2. Braising Goulash
4. - 3. Boiling with closed lid Soup, sauces
3. - 2. Thawing Frozen foods
3 - 2 Slow cooking Rice, pulses
Thickening Egg dishes
2 - 1 Reheating / keeping warm Soup, casserole, vegetables in a sauce
Melting Butter, chocolate
Each cooking zone has 9 heat settings with intermediate settings. Switch to the highest cooking level in
order to reach the required temperature quickly. Then always switch back to the lower cooking level.
The cooking levels are identical for all cooking zones.
The values given above must be looked upon as recommended values. The heat required depends not only
on the type and condition of the food, but also the size and contents of the pot.
13
Settings table
Page 14
With the timer you can program an automatic
switch-off time between 1 and 90 minutes in
1- minute-steps for a cooking zone (automatic
switch-off). You can set a time value for every
cooking zone.
Setting an automatic switch-off time
The cooktop must be switched on by the main
switch.
1 Select the cooking zone. Within 5 seconds, set
the desired cooking level.
2 Within the next 5 seconds, touch the symbol q.
00 appears on the timer display. appears on
the cooking zone display.
3 Use the twist knob to set the required duration
between 1 and 90 minutes.
When the duration has elapsed, the cooking zone
switches off. 0 flashes on the cooking zone display.
A signal sounds for three minutes. 00 flashes on
the timer display. Touch any key. The displays will
go out and the audible signal will stop.
If you would like to call up the remaining duration
for a cooking zone: use the twist knob to select the
cooking zone. The duration is displayed for
5 seconds.
If you have set an automatic switch-off time for
several cooking zones, the shortest time value will
be shown on the timer display. A segment of a
circle appears on the timer symbol of the relevant
cooking zone.
Note
If you have set
c5 t. in the options menu (unlimited
selection time for cooking zones), touching the
symbol q once will call up the timer. Touch the
symbol q again to call up the automatic switch-off
time function for the selected cooking zone.
Timer
0
6
0
0
00
0
6
0
0
25
14
Page 15
Changing a time value
Select the cooking zone. Touch the q symbol. Use
the twist knob to change the duration.
Erasing a time value
Select the cooking zone. Touch the q symbol. Set
the duration to 00. The display goes out after a few
seconds. The cooking zone continues heating at the
selected level.
Note
The timer function is no longer active after a power
cut.
Timer
You can use the timer independently from the
cooking zones and without switch-off function. The
timer can also be used when all cooking zones are
switched off.
Setting the timer
The cooktop must be switched on by the main
switch. No cooking zone should be selected.
1 Touch the q symbol. 00 flashes on the timer
display.
2 Use the twist knob to set the required duration.
If all cooking zones are switched off, the cooktop
will go on stand by mode. Only the timer display
stays on.
When the duration has elapsed, 00 flashes on the
timer display. A signal sounds for three minutes.
Touch the q symbol. The display will go out and the
audible signal will stop.
Changing a time value
Touch the q symbol. Change the duration.
Note
The timer is no longer active after a power cut.
15
Page 16
All cooking zones feature a quick boil timer. When
the quick boil timer is activated, the set cooking
level is boosted for several minutes. This ensures
that the continued cooking temperature of the food
is reached faster.
The appliance switches automatically to the set
cooking level after the quick boil time has elapsed.
You can adjust the duration of the quick boil timer.
The quick boil timer cannot be activated when using
cooking level 9.
Switching on the quick boil timer
The cooktop must be switched on by the main
switch.
1 Select the cooking zone. To do this, slide the
twist knob in the direction of the corresponding
cooking zone symbol.
2 Move the twist knob back to the centre.
3 Within 5 seconds, turn the twist knob until the
desired cooking level appears on the display.
4 Within the next 5 seconds, touch the symbol A.
The display shows alternatively the chosen
cooking level and A.
5 You can change the quick boil duration within
5 seconds. The preset value is 3 minutes. Turn
the twist knob to select a duration between
1 and 20 minutes.
You can set individual quick boil durations for
different cooking zones. When you switch on the
quick boil timer again, the last setting remains
stored.
Switching off the quick boil timer
It is possible to switch off the quick boil timer
prematurely (e.g. because the food is boiling over).
1 Select the cooking zone.
2 Within 5 seconds, touch the symbol A quick
boil timer. The cooking zone switches back to
the set cooking level.
Quick boil timer
0
A
0
0
16
Page 17
Child lock
You can prevent the cooktop from being switched
on unintentionally, i.e. children cannot switch on the
cooking zones.
Note
To activate the child lock you have to make the child
lock function available in the options menu first (see
options menu).
Activating the child lock
1 Switch on the cooktop using the main switch.
Do not select a cooking zone or the timer. After
approximately 10 seconds the symbol
appears above the symbol d .
2 Touch the d symbol. A signal is sounded. Keep
d pressed until a second signal is sounded.
The cooktop is switched off. The symbol flashes
slowly for about 10 seconds. The child lock is
activated.
Deactivating the child lock
You can deactivate the child lock again. Proceed in
the same manner as for activating the child lock.
0
0
0
0
17
Page 18
Using the options menu, you can customize the
following functions of your cooktop:
•
cooking zone combination
•
key tones
•
child lock
•
reset all parameters
•
selection time for cooking zones
Accessing the options menu
1 Switch on the cooktop using the main switch.
Do not select a cooking zone. The timer must
be off. After approximately 10 seconds the
symbol c appears above the symbol A.
2 Touch the A symbol and keep it pressed. A
signal is sounded. Keep A pressed until a
second signal is sounded.
3 Now you can customize the settings:
– To move up or down the options menu: touch
the A symbol until a signal is sounded.
– To select a setting: touch the d symbol or
select a setting with the twist knob.
– To exit the options menu and store the
settings: touch the A symbol and keep it
pressed. A signal is sounded. Keep A
pressed until a second signal is sounded.
(Note: no signal is sounded if
c2-0. key
tones off has been selected.)
– To exit the options menu without storing the
settings: touch the l main switch.
Options menu
0
0
0
0
18
Page 19
01.
c2
0. 1
c3
d
c4
•
You can switch the touch key tones on or off.
Move the twist knob to the desired setting.
A spot appears next to the selected setting.
c2 0. key tones off
c2 1. key tones on
Note
The timer signal and warning signal cannot be
switched off.
•
Child lock available:
to activate the child lock you have to make the
child lock function available in the options menu
first.
Move the twist knob to the desired setting.
A spot appears next to the selected setting.
c3 0. child lock not available
c3 1. child lock available
•
Reset all parameters in the options menu and
the quick boil duration to the factory setting.
c4 d parameters are different to the factory
setting
Reset all parameters: move the twist knob to d .
A spot appears next to d .
Note
The parameters will only be reset, if you exit the
options menu and store the settings. If the
display already shows
d. all parameters are still
at the factory setting.
c1
-
Settings of the options menu
•
Cooking zone combination, individually
adjustable for each cooking zone with
combination feature. First select the desired
cooking zone with combination feature. Then
touch the d symbol to choose the setting:
c1 every time the cooktop is switched
on the combination feature has to
be activated if desired.
c1 - every time the cooking range is
switched on the combination
feature is activated, however, it can
be deactivated if desired.
c1 when the cooking range is
switched on the previously used
option is activated.
U
19
Page 20
t
c5
•
Selection time for cooking zones 5 seconds or
unlimited:
if you select a cooking zone, you have to set the
cooking level within the selection time. By
setting the selection time to umlimited you can
change the cooking level at any time without
selecting the cooking zone again.
c5 t selection time 5 seconds for cooking
zones
c5 t. unlimited selection time for cooking
zones
Note
To exit the options menu and store the settings:
touch the A symbol and keep it pressed. A signal is
sounded. Keep A pressed until a second signal is
sounded. (Note: no signal is sounded if
c2-0. key
tones off has been selected.)
If you exit the options menu by touching the l main
switch, the settings will not be stored.
20
Page 21
Caution! Do not clean the cooktop using high
pressure cleaners or steam jets.
m
Caution, risk of burns! Before cleaning, wait
until the residual heat display has gone out.
m
Caution, risk of injury! The blade of the
included glass scraper is very sharp. Replace
damaged blades immediately.
Cleaning the glass ceramic
Clean the cooktop after every use. This prevents
food from being burnt into the cooktop surface.
Use the blade scraper to remove food residues and
grease splashes. Only use the blade on the glass
ceramic cooktop. Do not use the blade casing as it
may scratch the glass ceramic.
Use a glass ceramic cleaner and kitchen towel or a
soft, moist cloth to clean the surface when it has
cooled down.
Wipe the surface with a moist cloth and rub dry
with a soft cloth.
Do not apply the cleaner if the cooktop is hot. It can
become stained. Carefully remove any remaining
cleaner before heating up the cooktop.
Water marks can also be removed using lemon juice
or vinegar.
The glass ceramic cleaner will coat the glass
ceramic surface with a gleaming, dirt repellent film.
This will help to preserve the attractive appearance
of your cooktop over a long period of time and make
it easier to clean as well.
Do not use scouring, abrasive or chemically
aggressive cleaners (e.g. oven cleaner).
Do not use cleaners which contain sand or chlorine.
Do not use undiluted dishwashing or household
detergent. Do not use abrasive sponges or brushes.
Food with a high sugar content (e.g. boiled-over
milk, jam) can damage the surface of your cooktop.
Immediately remove such food using the glass
scraper.
Iridiscent discoloration can be caused by the use of
unsuitable cleaning agents or abrasion from the
bases of some pots. These do not interfere with the
operation of the glass ceramic cooktop. Remove the
discoloration with glass ceramic cleaner.
Always keep the touch keys clean and dry. Food
residues and spills can impair the function of the
control panels.
Cleaning the stainless steel frame
Use a soft cloth and light soapy liquid or a
commercially available stainless steel cleaner to
clean the cooktop frame. Only wipe in the direction
of the brushed metal.
Do not use any aggressive or abrasive cleaners.
Do not use the blade scraper, as it may scratch the
cooktop frame.
Do not use lemon or vinegar to clean the cooktop
frame. This could result in matt patches.
Cleaning the twist knob
Wipe the magnetic knob using lukewarm soapy
water only. Do not use any aggressive or abrasive
cleaners. The twist knob could be damaged if
cleaned in a dishwasher or immersed in soapy
water.
Cleaning and care
m
21
Page 22
The temperature of the cooking zones is controlled
by switching the heat on and off, this means that it
is not always possible to see the red, glowing heat.
If you select a low heat setting, the heat will switch
off more often than at higher heat settings. Even at
the highest setting the heat switches on and off.
There may be a gentle buzzing as the cooking zones
heat up.
The heat may show differently on the individual
cooking zones. Depending on the angle of vision,
the heat may appear to spread beyond the marked
boundary of the cooking zone. These are technical
features and do not influence quality or function.
If the appliance does not function correctly, check
the household fuses first. If the power supply is
functioning correctly, please contact your dealer or
the Gaggenau after-sales service.
Please quote the E number (product number) and
the FD number (production number) of your
appliance when contacting the after-sales service.
The quality control slip bearing these numbers is
included with this manual. This quality control slip
should be kept, for guarantee reasons, together
with your operating and assembly instructions.
Repairs may only be carried out by authorised
technicians, in order to guarantee the safety of the
appliance.
m
Caution! Incorrect repairs may result in
serious injury to the user.
All poles of the appliance must be disconnected
from the mains when being repaired.
Non compliance with these recommendations
results in the warranty coverage becoming invalid.
Useful hints Maintenance
22
Page 23
Trouble shooting
23
Not every malfunction can be ascribed to a defect
of your cooker. If your appliance should not function
properly, search for the fault in the list below. If you
are not successful in remedying the fault with the
aid of the list below, then contact your Gaggenau
after-sales service.
The cooktop does not work
Check that the household fuses for the appliance
are OK. Check if there has been a power cut.
The cooktop cannot be switched on. The main
switch flashes repeatedly when touched.
An object lies on one of the sensor keys (e.g. a dish
cloth). Remove the object and switch on the
cooktop as usual.
The cooktop functions but does not heat up. A
spot lights constantly on the timer display.
The cooktop is on show room mode after
installation. Disconnect the cooktop from the power
supply for at least 10 seconds. Reconnect the
cooktop and within 3 minutes carry out the
following procedure:
1 Switch on cooktop at main switch l. Timer
must be off.
2 Touch the symbol d and keep the finger
pressed down. Within 3 seconds touch and
release the main switch l. The cooktop
switches off.
3 Remove your finger from the symbol d. A signal
will sound. The spot on the timer display goes
off.
The cooktop has switched itself off
The main switch was touched accidentally. Switch
the cooktop back on.
A cooking zone has been in constant operation for
too long. The safety deactivation was activated.
Switch off the cooking zone. It can be switched on
again immediately.
Er display and numbers
If an Er and numbers appear on the display, there is
a fault with the electronics. Switch the cooktop off
and, after a few minutes, on again using the
household fuse or the circuit breaker in the fuse box
(reset). Disconnect the cooktop from the electricity
and call the after-sales service if the display
appears again.
Alternating K and 7 display
A cooking zone which is set on level 8 or 9 is too
hot. This cooking zone is reduced to level 7. When
K disappears you can select a higher setting again.
K display
The cooktop is too hot and has switched itself off.
Remove the pots from the cooking zones.
K disappears from the display when the cooking
zones have cooled sufficiently.
Wait a few minutes until the cooking zones have
cooled down slightly. If K appears again after the
cooking zones are switched back on, the cooktop is
still too hot. Switch off the cooking zones and allow
to cool further.
F1 display
A cooking zone has faulty electronics.
Switch the cooktop off and, after a few minutes, on
again using the household fuse or the circuit
breaker in the fuse box (reset). Disconnect the
cooktop from the electricity and call the after-sales
service if the display appears again.
F4 display
The control panel is too hot and the cooktop has
switched itself off. Check whether there is a hot
pan on the control panel.
Remove the pan from the control panel. Wait a few
minutes until the control panel has cooled down
slightly. If F4 appears again after the cooking zones
are switched back on, call the after-sales service.
Page 24
Gaggenau Hausgeräte GmbH
Carl-Wery-Straße 34
D-81739 München
www.gaggenau.com
9000347918 TRT 8911 en
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