Removing and installing components
during servicing77
Settings in BIOS Setup Utility86
Troubleshooting and tips89
Technical data98
Manufacturer’s notes102
Index103
Remarks
Information on the product description meets the design specifications of Fujitsu and
is provided for comparison purposes. Several factors may cause the actual results to
differ. Technical data is subject to change without prior notification. Fujitsu rejects any
responsibility with regard to technical or editorial mistakes or omissions.
Trademarks
Fujitsu, the Fujitsu logo and LIFEBOOK are registered trademarks of Fujitsu Limited
or its subsidiaries in the United States and other countries.
Microsoft and Windows are trademarks or registered trademarks of the Microsoft
Corporation in the United States and/or other countries.
HDMI and High-Definition Multimedia Interface are trademarks or registered
trademarks of HDMI Licensing, LLC.s.
Bluetooth® and the Bluetooth logo are registered trademarks of Bluetooth SIG , Inc.
Adobe Reader is a trademark of Adobe Systems Incorporated.
All other trademarks specified here are the property of their respective owners.
Copyright
No part of this publication may be copied, reproduced or translated without
the prior written consent of Fujitsu.
No part of this publication may be saved or transferred by any electronic means
without the written approval of Fujitsu.
Disposal and recycling .................................................................. 102
Electrical safety including ergonomic requirem ents (GS, depending on the device) . .......... 102
Other certification markings .............................................................. 102
Index .................................................................................. 103
Fujitsu5
Contents
6Fujitsu
Innovative technology
Innovative technology
... and ergonomic design make your device a reliable and convenient companion.
The device boots very quickly, is ready for immediate use and offers a particularly
long operating time because of its high capacity battery.
With th e user-friendly "BIOS Setup Utility" you can control yo ur notebook’s hardware and better
protect your system against unauthorised access by using the powerful password properties.
Information on the connections and user componen ts of your notebook
canbefoundin"
Ports and controls", Page 9.
Further information
The Windows drivers for your device can be found on our Internet site.
The factory installation of your device does not support any other operating
system. Fujitsu Technology Solutions accepts no liability whatsoever
if any other operating system is used.
Software oriented components of the se instructions refer to Microso ft products,
if they come within the scope of the delivery.
If you install other software products, pay attention to the operating
instructions of the manufacturer.
Fujitsu7
Innovative technology
Notational conventions
Pay particular attention to text marked with this symbol. Failure to observe
these warnings could pose a risk to h ealth, damage the device or lead
to loss of data. The warra nty will be invalidated if the device becomes
defective throu gh failure to observe these warnings.
Indicates important informa
tion for the proper use of the device.
►
This font
This font
This font
"This font"
Key
This font
Indicates an activity that must be performed
Indicates a result
indicates data entered
the command line, e.g.
start a program (star
indicates information that is displayed on the screen by a program, e.g.:
Installation is complete.
indicates
•terms and texts used in a software interface, e.g.: Click on Save
•names of programs or files, e. g. Windows or setup.exe.
indicates
•cross-references to another section, e.g. "Safety information"
•cross-references to an external source, e.g. a web address: For more
information, go to "
•Names of CDs, DVDs and titles or designations for other materials,
e.g.: "CD/DVD Drivers & Utilities" or "Safety/Regulations" manual
indicates a key on the keyboard, e.g:
indicates terms and texts that are emphasised or highlighted, e.g.: Do
not switch off the device
using the keyboard in a program dialogue or at
your password (Name123) or a command used to
t.exe)
http://www.fujitsu.com/fts/"
F10
8Fujitsu
Ports and controls
Ports and controls
This chapter presents the ind ividual hardware components of your device. It gives you
an overview of the device’s indicators and connections. Please familiarise yourself with
these components before you start to work with the device.
4 = Port for por
5 = Service compartment for t he memory
t replicator
12Fujitsu
Important notes
ImportantnotesNotes
Safety notes
SafetynotesNotes
This chapter contains essential safety information which must be followed
when working with your notebook. Other notes also provide useful information
which will help you with your notebook.
Please follow the safety notes provided in the "Safety/Regulations" manual
as well as the safety notes given below.
Please pay special attention to the sections in the manual marked
with the symbol on the left.
When connecting and disconnecting cables, observe the relevant
notes in this operating manual.
Read the information on the ambient conditions in the "
Page 98 and "First-time setup of your device", Page 17 before preparing your
notebook for use and sw itching it on for the first time.
When cleaning the device, please observe the relevant notes in the
section "
Pay attention to the additional safety notes for devices with wire less components
provided in the "Safety/Regulations" manual.
Please refer to the notes in the chapter "
components during servicing", Page 77.
Cleaning the notebook", Page 16.
Important notes
Technical data",
Removing and installing
This notebook
equipment. I
please conta
complies with the relevant safety regulations for data processing
f you have questions about using your notebook in a particular area,
ct your sales outlet or our Hotline/Service Desk.
Additional safety notes for devices with
radio components
Radiocomponent:WirelessLAN:Bluetooth,safetynotes
If a rad io component (Wireless LAN, Bluetooth, LTE) is integrated in your notebook, you must
be sure to observe the following safety notes when using your notebook:
•Switch off the radio components when you are in an aircraft or driving in a car.
•Switch off the radio components when you are in a hospital, an operating room or near a medical
electronics system. The transmitted radio waves can impair the operation of medical devices.
•Switch off the radio components when you let the device get near flammable
gases or into hazardous environments (e.g. petro l station, paintshops), as the
transmitted radio waves can cause an explosion or a fire.
For information on how to switch radio components on and off, see chapter
Switching the wireless components on and off", Page 55.
"
Fujitsu13
Important notes
Energy saving
NotesEnergyEnergysaving
Switch the notebook off when it is not in use. Switch off external, connected devices if you
are not using them. If you use the e nergy saving functions, the notebook uses less energy.
You will then be ab le to work for longer be fore having to recharge the battery.
Energy efficiency is increased and the environmental impact is reduced.
You save money while protecting the environment.
Energy saving under Windows
► Make use of the power mana gement features (see ""Using the power-management features",
Page 50").
14Fujitsu
Important notes
Travelling with your notebook
MobileoperationNotesTranspo rtationNotebook
Please observe the points listed below when travelling with your notebook.
Before you travel
► Back up important data stored on your hard disk.
NotebookTravel,notebook
► Switch off the wireless component for data security reasons. With data trafficviaawireless
connection, it is also possible fo r unauthorised third parties to receive data.
Information on activating data encryption is provided in the documentation
for your wireless component.
► If you wish to use your notebook during a flight, first check with the flight
attendants if it is OK to do so.
When travelling in other countries
► If you are travelling abroad , check that the mains adapter can be operated with the
local mains voltage. If this is not the case, obtain the appropriate mains adapter for
your notebook. D o not use any other voltage converter!
► Check whether the local mains voltage and the power cable are compatible. If this is
not the case, buy a power cable that matches the local conditions.
► Contact the relevant authorities of the country you will be travelling in as to
whether you may operate the radio component integrated into your notebook
computer. Please observe the additional safety instructions for devices with radio
components, found in the handbook “Safety/formalities”.
Notebook: transporting
Protect the notebook from severe shocks and extreme temperatures
(e.g. direct sunlight in a car).
► If your device has an optical drive, remove all data media (e.g. CD, DVD) from the drives.
TransportationNotebook
► Switch the notebook off.
► Unplug the mains adapter and all exte rnal devices from the power socket.
► Disconnect the mains adapter cable and the data cables for all external devices.
► Close the LCD screen.
► To protect against damaging jolts and bum ps, use a notebook carrying
case to transport your notebook.
Fujitsu15
Important notes
Cleaning the notebook
Do not clean any interior parts yourself; leave this job to a service technician.
Only use cleaning products designed for computers. Normal household
cleaners and polishes can damage the markings on the keyboard and the
device, the paintwork or the notebook itself.
Ensure that no liquid enters the notebook.
The LCD screen very sensitive to scratches. Only clean the display
surface with a very soft, slightly damp cloth.
► Switch the notebook off
CleaningNotesNotebookKeyboardTouchpadLCDscreen
► In order to prevent accidentially switching the device on, remove the power cable from the mains
adaptor and remove the battery (see "
The surface can be cleaned with a dry cloth. If particularly dirty, use a cloth which has
been moistened in mild domestic detergent and then carefully wrung out.
You can use disinfectant wipes to clean the keyboard and the touchpad.
Ensure that no liquid enters the device.
.
Removing and installing the battery", Page 47).
16Fujitsu
First-time setup of your device
First-time setup of your devic
First-timesetu pGettingstarted
When the device is delivered, the battery is lo cate d in the ba ttery compartment. The battery
must be charged if you want to operate your device using the battery.
When used on the move, the built-in battery pro vides the device with the necessary po wer. You
can increase the operating time by using the available energy-saving functions.
For instructions on how to connect exte rnal devices (e.g. mouse, printer) to your
device, please refer to the operating manual for your device.
Unpacking and
► Unpack all the individual parts.
► Check your
Please read the chapter "Important notes", Page 13.
If your device is equipped with a Windows operating system, the necessary
hardware drivers and supplied software are already pre-installed.
Beforeyouswitchonthedeviceforthefirst time, connect it to the mains voltage
using the mains adapter, see "
adapter must be connected during the entire installation process.
A system test is performed when your device is first switched on. Various messages
can appear. The display may remain dark for a short time o r may flicker.
Please follow the instructions on the screen.
NEVER switch off your device during the first-time setup process.
Mains adapter connecting", Page 18.Themains
checking the device
Should you discover any damage that occurred during transportation,
notify your local sales outlet immediately!
PackagingTransport
device for any visible damage which may have occurred during transportation.
e
You m a y n e
Fujitsu17
ed the packaging in the future, if you need to transport your device.
First-time setup of your device
Selecting a location
SelectingalocationDeviceMainsadapter
Select a suitable location for the device before setting it up. Follow
the instructions below when doing so:
•Never place the device or the mains adapter on a heat-sensitive surface.
The surface could be dama ged as a result.
•Never place the device on a soft surface (e.g. carpeting, upholstered furniture,
bed). This can block the air vents and cause overheating and da mage.
•The underside of the device heats up during normal operation. Prolonged contact
with the skin may become unpleasant or even result in burns.
•Place the device on a stable, flat, non-slippery surface. Please note that the
rubber feet of the device may mark certain types of delicate surfaces.
•Keep other objects at least 100 mm / 3.94 inches away from the device
and its mains adapter to ensure adequate ventilation.
•Never cover the ventilation slots of the device .
•Do not expose the device to extreme environmental conditions. Protect
the device from dust, humidity, and heat.
Mains adapter connecting
PreparingforoperationMainsadapter
Observe the safety notes in the enclosed "Safety/Re gulations" m an ual.
The supplied power cable conforms to the requirements of the country in
which you purchased your device. Make sure that the power cable is approved
for use in the country in which you intend to use it.
► Connect the power c able (1) to the
mains adapter.
► Plug the mains cable (2) into a mains outlet.
► Connect the mains adapter cable (3) to
3
the DC jack (DC IN) of the device.
2
1
18Fujitsu
First-time setup of your device
Switching on the device for the first time
Switchingonforthefirsttime
When you switch on the device for the first time, the supplied software is
installed and configured. Because this procedure must n ot be interrupted,
you should set aside enough time for it to be fully completed and connect
the device to the mains using the mains adapter.
During the installation process, DO NOT restart the device unless
you are requested to do so!
To make it easier to use yo
is pre-installed on the
hard disk.
ur device for the first time, the operating system
1
► Slide the ON/OFF switch (1) to the right to switch on the notebook.
The ON/OFF button returns automatically to its o riginal position.
► During installation, follow the instructions on screen.
If a Window s operating system is installed on your device, you will find more
information on the system and drivers, help programmes, updates, manuals etc. on
the device or on the Internet under "
You can find information and help on the Windows operating system functions
on the Internet at "
Fujitsu19
http://windows.microsoft.com".
http://www.fujitsu.com/fts/support/".
Working with the notebook
Working with the notebook
Notebook,operationNotebook
This chapter describes the basics for operating your notebook. Please read the chapter
entitled "
devices such as a mouse and a printer to the notebook.
Status indicators
StatusindicatorsSymbols
The status indicators provide information about the status of the power supply,
the drives and the keyboard functions etc.
Connecting external devices", Page 71 for instructions on how to connect
Please refer to the notes in "Important notes", Page 1 3.
F
20Fujitsu
Status displaysDescription
Power-on indicator
•Indicator is illuminated: The notebook is switched on.
•Indicator flashes: The no tebook is in sleep mode (Save-to-RAM).
•The indicator is not illuminated: The note book is switched off or in
Save-to-Disk mode.
Battery ch arging in dicator
The state of charge of the b
With mains adapter connec
•The indicator lights up w
•The indicator lights up orange: The battery is being charged.
•The indicator flashes or
the battery cannot be c
charging. The chargin
reached a permissibl
•The indicator is not lit: The battery is not being charged (the battery is
already more than 90% charged or the mains adapter is not connected).
Battery indicator
The battery indicator shows the state of charge of the installe d batteries.
•The indicator lights up white: The battery is between 51% and 100%
charged.
•The indicator i
charged.
•The indicator is lit red: The battery is between 0 % and 12 % charged.
•The indicator
checked (for f
•The indicator flashes red: The battery is faulty.
•Theindicato
Drive indi
The indica
Working w ith the notebook
/power connector
attery is shown by the battery indicator.
ted:
hite: The battery is fully charged.
ange: The mains adapter is connected but
harged as the battery is too hot or too cold for
g process is continued as soon as the battery has
e temperature again.
s lit orange: The battery is between 13 % and 50 %
flashes orange: The battery state of charge is being
our seconds after battery installation).
r is not lit: There is no battery installed.
cator
tor is illuminated: The hard disk drive is being accessed.
Radio com
•The indic
ponents indicator
ator is illuminated: The radio components are sw itched on.
•The indicator is not lit: The radio components are switched off.
F-Lock (function lock) indicator
F
IndicatorFLock
The indicator lights up: The key combination
Fn
F
+
(Fn: function key)
has been pressed. The s pecial functions of the Fn (function) k eys (see
section "
directly, without having to press the
Key combinations", Page 44) can be executed by pressing the keys
Fn
key.
Num Lock indicator
Num
Indicator is lit: The
key has been pressed. The virt ual n umerical
keypad is activated. You can output the characters indicated on the upper
rightofthekeys.
Fujitsu21
Working with the notebook
Status displaysDescription
Caps Lock indicator
Indicator is lit: The Caps Lock k
as uppercase letters. In the ca
printed on the upper left of the
Scroll Lock indicator
Indicator is lit: The key combination
that this key has varies between applications.
Opening the notebook
ey has been pressed. All letters will be output
se of keys labelled several times, the character
key will appear when that key is pressed.
Fn+Scr
has been pressed. The effect
► Open the LCD screen.
22Fujitsu
Switching on the notebook
Notebook:switchingonPower-onindicator
Working w ith the notebook
1
► Slide the ON
The ON/OFF button returns automatically to its o riginal position.
The ON/OFF
/OFF button (1) to the right to switch on the notebook.
button (1) is lit while the system is switched on.
Programming the ON/OFF button
You can program the ON/OFF button:
Operating systemMenu
Windows 10
If you have assigned a password, you must enter this when requested to
do so, in order to start the operating system. Detailed information can be
found in the chapter "
Fujitsu23
Security functions", Page 62.
Control Panel - Hardware and Sound - Power
Options
Working with the notebook
Different ways to use your notebook
During your daily wo rk, you can use your notebook as a Tablet PC or as a notebook, just as you wish.
Please note that the display cannot be turned completely on its own axis! Stop
turning the display as soon as you feel resistance. No guarantee service s can
be provided for damag e caused due to incorrect turning.
From notebook to Tablet PC
► Raise the LCD display into a vertical position.
24Fujitsu
Working w ith the notebook
► Hold the screen as low as possible on both sides. Turn the screen to the left or right in the direction
of the arrow. At first you will feel some slight resistance, then it will turn easily and without friction.
► Turn the display further until it has turned 180° and the hinge latches in.
Fujitsu25
Working with the notebook
► Now fold the screen down until the back of the screen is flat on top of the keyboard.
The screen is now secured in the tablet position.
Select displa
ientation
entation
ntation
Landscapeor
Portraitori
Displayorie
y orientation (portrait or landscape orientation)
You can choose to use either portrait or landscape orientation for the display, or whether the
display orientation should automatically adapt to the orientation of the Tablet PC.
You can change these settings under Control Panel - Hardware and Sound
- Windows Mobility Center / Rotate screen.
In Settings there are profiles saved for operation with different screen orientations.
These profiles have preset standard configurations that can be modified as desired.
These settings do not just affect the screen settings on the Tablet PC, but
also those on externally connected monitors.
26Fujitsu
From Tablet PC to notebook
► Raise the LCD screen into a vertical position.
Working w ith the notebook
Fujitsu27
Working with the notebook
Please note that the display cannot be turned completely on its own axis! Stop
turning the display as soon as you feel resistance. No guarantee service s can
be provided for damag e caused due to incorrect turning.
► Hold the display on both sides as far down as possible and then turn the
display. It will turn easily and without resistance.
► Turn or move t
he display further until it has turned 180° and the hinge latches in.
Switching off the notebook
Notebook
► Close all applications and then shut down the operating system (please
see the "Operating System Manual").
28Fujitsu
Closing the notebook
Working w ith the notebook
► Fold the LCD screen down onto the lower part of the notebook until you feel it lock into place.
Handwriting recognition
iled information on handwriting recognition, see the documentation on your operating system.
For deta
At prese
Englis
Portug
Polish
Under
Time,
Fujitsu29
nt, handwriting recognition under Windows supports the following languages:
h, German, French, Italian, Japanese, Korean, Chinese (traditional and simplified), Dutch,
uese, Spanish, Brazilian, Norwegian (Bokmål and Nynorsk), Swedish, Finnish, Danish,
, Rumanian, Serbian (Cyrillic and Latin script), Catalan, Russian, Czech and Croatian.
Windows you can set the required langua ge under Control Panel –
Language and Region – Language.
Working with the notebook
LCD screen
LCDscreenNotes
Fujitsu notebooks have high-quality LCD monitors (T FT ). For technical reasons, these
monitors are manufactured for a specific resolution. An optimal, clear picture can only
be ensured with the resolution intended for the relevant monitor. A resolution which
differs from the specification can result in an unclear picture.
The resolution of your notebook’s monitor is optimally set at the factory.
With the present standards of production technology, absolutely flawless screen images
cannot be guaranteed. There may be a few constantly light or dark pixels (picture
elements) on the screen. The maximum permitted number of such faulty pixels is
specified in the international standard ISO 9241-307 (Class II).
Example:
A screen w ith an HD resolution of 1366 x 76 8 has 1366 x 768 = 1049088 pixels. Each pixel consists
of three subpixels (red, green and blue), making a total of about 3 million subpixels. According to ISO
9241-307 (class II), a maximum of 2 light and 2 dark pixels and in addition 5 light or 10 dark subpixels
or an equivalent mix (1 light subpixel co unts as 2 dark subpixels) are allowed to be defective.
At a resolution of 1600 x 900 = 1440000 pixels, a maximum of 3 light and 3 dark pixels
and in addition 7 light or 14 dark subpixels are allowed to be defective.
Pixel
A pixel consists of
blue. A pixel is th
by comple te funct
Subpixel
A subpixel is a s
within a pixel t
ClusterA cluster contains two or more defective pixels or
subpixels in a 5 x 5 pixel block.
3 subpixels, normally red, green and
e smallest element that can be generated
ionality of the display.
eparately addressable internal structure
hat enhances the pixel function.
Background l
LCD monitor
lighting ca
set the bri
Synchroni
For more i
under "Di
ighting
s are o perated with background lighting. The luminosity of the background
n decrease during the period of use of the notebook. However, you can
ghtness of your monitor individually.
sing the display on the LCD screen and an e x terna l monitor
nformation, please refer to the chapter "
Key combinations", Page 44
splay output, switch between".
30Fujitsu
Using the device as a Tablet PC
You can execute commands as follows:
•using the stylus pen (supplied with your device).
•using your fingers
Using fingers
You can execute certain
commands by using your finger tip on the touchscreen of your device.
Working w ith the notebook
Everything which you ca
also be selected or act
n select or activate using your finger tip can
ivated using the pen.
Calibrate the Dual Digitizer for finger-based operation of the device
For instructions on how to calibrate your device to use Dual Digitizer Technology,
please refer to chapter "
Please note: There a re separate calibration programs available for calibrating the
stylus pen and for calibrating finger-based operation. Do not use the calibration
tool for the stylus pen to calibrate finger-based operation.
Calibrating the pen", P age 37.
Fujitsu31
Working with the notebook
Actions with one finger
ActionDescription
Selecting objects (click with the left mouse
button)
Starting programs (double-click w ith the left
mouse button)
Moving objects/windows (drag with left mouse
button pressed , Drag & Drop)
Opening a context menu (click with the right
mouse button)
Moving the cursor
► With your finger, tap once brieflyonthe
object.
► With your finger, tap twice briefly in quick
succssion on the program icon.
► Place a finger directly on the object/window,
hold the finger pressed against the
touchscreen and move the desired
object/window.
► Touch the desired item once with your finger
tip. Keep the finger tip pressed against the
touchscreen.
The context menu appears.
► Position one fi
move the finger
nger on the touchscreen and
in the desired direction.
32Fujitsu
Actions with two fingers
ActionDescription
Scrolling
► Position two fingers on the touchscreen.
► Move your fingers upwards to scroll up.
or
► Move your fingers downwards to scroll
down.
Rotating
Working w ith the notebook
► Position the thumb on the touchscreen,
then turn the picture clockwise or
counter-clockwise using your index finger.
Fujitsu33
Working with the notebook
ActionDescription
Increasing or decreasing the view
► Position two fingers on the touchscreen and
move them apart to increase the view.
or
► Position two fingers on the touchscreen and
move them together to decrease the view.
Blocking context-sensitive menus
► With two fingers, tap twice briefly in quick
succession on the touchscreen.
34Fujitsu
Working w ith the notebook
Using t he stylus pen
Pen
4
1 = pen tip
5
2 = pen button (= delete fun ction)
3 = pen button (= right mouse button)
4 = charging contacts
5 = eyelet for optional pen strap
3
2
1
You can use the pen on your Tablet PC as an electronic writing implement to select items, and to
navigate through programs on it. Progra m s that support ha ndwriting recognition also allow you to
write characters directly on the screen with the pen. You can also use the pen as a drawing tool.
A pen tether is available as an optional extra and you can use this to tie the
eyelet on the pen to the eyelet on the Tablet PC.
Use only the pen provided with your Tablet PC. Do not use substitutes that
were not designed for your Tablet PC. Replace the stylus tip if it is worn.
The warranty does not cover a scratched screen.
While writing, you should take care not to scratch the surface of the
display (e.g. with a wristwatch or bracelet).
To prevent the pen becoming jammed in its slot, make sure that you always
insert the pen into its slot the correct way round (the charging contacts on
the pen point towards the rear side of the Tab let PC).
Fujitsu35
Working with the notebook
The Tablet PC’s pen is an electronic instrument that can be damaged if
used improperly. Handle the pen with care.
The following list contains guidelines for proper pen handling:
•Do not gesture with the pen.
•Do not use the pen as a pointer.
•Do not use the pen on surfaces other than the screen of t he Tablet PC.
•Do not try to turn the thumb grip on the pen. Th e grip is used to place
the pen in its slot or to remove it from the slot.
•Never store the pen with the tip bearing the weight of the pen (e.g. with the tip
down in a pen holder). If the pen is stored with the tip pointing down, this may
have an adverse effect on the pen mechanism (particularly at high temperatures).
In this case the pen tip may react as though it is constantly being pressed down.
To a void damag e, the pen should be stored in the slot when not in use.
Thepencanbeinfluenced by electromagnetic fields (cursor quivers or
jumps). There may be a few areas on the screen where the cursor quivers
slightly in spite of pressing the pen down firmly.
The screen responds to entries made with the tip of the finger or the pen when the tip
of the finger or the pen is in direct contact with the screen.
You c an use the pen to run all functions for which you would otherwise use a mouse.
HandlingMousePen
Selecting menu
items
Starting programs Double click with the left-hand mouse
Moving an
object/window
Opening a context
menu
Moving the cursor
Click with the left-hand mouse button.
button.
Drag with the left-hand mouse b utton
held pressed.
Click with the right-hand mouse
button.
-
To uch the menu entry with the pen tip.
Briefly touch the program icon twice
with the pen tip.
Place the pen tip directly on the
object/window. Hold the pen tip
pressed against the screen. Move the
desired object/w indow.
Place the pen directly on the required
element and hold the pen pressed
against the screen.
Place the pen tip directly on the
screen.
Energy saving functions of the pen
To save energy, the pen automatically switches off after 10 minutes of inactivity
and is then in power saving mode.
The pen automatically returns to normal operating mode after the next contact with the pen tip.
36Fujitsu
Working w ith the notebook
Charging the pen battery
The pen contains an integrated battery, which is automatically charged when the
pen is fully inserted into its slot. The pen is also charged when the notebook is in
power saving mode or is switched off. A charging time of approximately 15 seconds
is sufficient to enable to pen to be used for 90 minutes again.
► Insert the pen fully in the slot.
After a charging period of approximately 5
minutes, the pen battery is fully charged.
Setting the pen
Operating systemMenu
Windows 10
You can make various settings for the pen under System Control -Hardware and Sound - Pen and Touch.
Calibrating the pen
Via the operating system, you must calibrate your tablet PC before first use with the
pen, so that it recognises the pen as accurately as possible.
You should also always repeat the calibration if the co-ordination between the
pen and cursor movement deteriorates.
Operating systemMenu
Windows 10
To calibrate, call up the Hardware and Sound / Tablet PC Settings function
in the Control Panel. You need to calibrate both portrait and landscape
formats.
Fujitsu37
Working with the notebook
Attach the pen tether (optional)
You can attach the pen with a pen tether (available as an option) to prevent
it being dropped or becoming lost.
► Secure one end of the pen tether to the pen and the other end of the pen tether to the notebook.
38Fujitsu
Working w ith the notebook
Using the device as a notebook
Touchpad and touchpad buttons
Keep the touchpad clean. Protect it from dirt, liquids and grease.
TouchpadTouchpad
Never use the touchpad if your fingers are dirty.
Do not rest heavy objects (e.g. books) on the touchpad or the touchpad buttons.
1 = Touchpad
1
2
You can move the cursor using the touch pad.
The touchpad buttons allow you to select and execute commands. They correspond
to the buttons on a conventional mouse.
2 = Touchpad button s
You can also deactivate the touchpad via the keyboard, so that you cannot move
the cursor unintentionally (see chapter "
Key combinations", Page 44).
Moving the pointer
► Move your finger on the touchpad.
Touchpad
The pointer will move.
Selecting an item
► Move the pointer to the item you wish to select.
d
Touchpa
► Tap the touchpad once or press the left button once.
The item is selected.
Executing commands
► Move the pointer to the field you wish to select.
Touchpad
► Tap the touchpad twice or press the left button twice.
The command is executed.
Fujitsu39
Working with the notebook
Dragging items
► Select the desired item.
Touchpad
► Press and hold the left button and, with your finger on the touchpad, drag
the item to the desired position.
The item will be moved.
Switching the Touchpad on and off
You can switch the touchpad on and off using the keyboard, see
Key combinations", Page 44.
"
40Fujitsu
Keyboard
KeyboardNumerickeypadNumerickeypadButtons
The keyboard of your notebook is subject to continuou s wear through normal
use. The k ey markings are especially prone to wear. The key markings are
liable to wear away over the life of the notebook.
Working w ith the notebook
The keyboard has been desig
Some enhanced keyboard fun
The following descriptio
are described in the relev
The figure below shows how
The example applies when
The illustrations show
n of keys refers to Windows. Additional functions supported by the keys
ant manuals supplied with your application programs.
the Caps Lock key has not been activated.
=
+
0
=
0
ned to provide all the functions of an enhanced keyboard.
ctions are map ped with key combinations.
to access the different characters on keys with overlaid functions.
n below may differ from your actual device.
Num
}
}
=
0
=
}
0
+
=
0
}
}
Alt Gr
Fujitsu41
Working with the notebook
KeyDescription
Backspace key
The Backspace key deletes the character to the left of the cursor.
BackspaceBackspace
Tab key
The Tab key moves the c ursor to
Tabkey
the next tab stop.
Enter key (return)
The Enter key terminates
is executed wh en you pres
EnterkeyReturnEnterLine f eed
a command line. The command you have entered
s this k ey.
Caps Lock key
The Caps Lock key activa tes uppercase mode. In Caps Lock mode, all of
the characters you type appear in upper case. In the case o f overlay keys,
the character printed on the upper left of the key will appear when that
key is pressed. To cancel the Caps Lock function, simply press the Caps
Lock key again.
ShiftkeyCapsLock
Shift key
The Shift key cau
keys, the chara
keyispressed.
ShiftkeyShift
ses uppercase characters to appear. In the case of overlay
cter printed on the upper left of the key appears when that
Fn key
Fn
The
"
Key combina
Fnkey
key enable
s the special functions indicated on overlay keys (see
tions", Page 44).
Cursor keys
The cursor k
left, or ri
CursorkeysCursorcontrol
eys move the cursor in the direction of the arrow, i.e. up, down,
ght.
Windows key
The Windows key switches between the start screen and the last used
application.
Windowskey
Menu key
The Menu key opens the m e nu for the active application.
42Fujitsu
Working w ith the notebook
Virtual numeric keypad
NumerickeypadVirtualnumerickeypadNumLock
To provide the convenience of a numeric keypad, your keyboard is equipped with a virtual
numeric keypad. The special k eys of the virtual numeric keypad are recognisable by the numbers
and symbols printed in the upper right corner of each key. If you have switched on the virtual
numeric keypad, you can output the characters shown on the upper right of the keys.
The keyboard layout shown below may differ from your actual device.
1 = Valid characters when the
Num
2 = Valid characters when the
key is not activated
r information about the status indicators can be found in chapter "
Furthe
keyisactivated
Status indicators", Pa ge 20.
Num
Country and keyboard settings
► Change th e country and keyboard settings as described in the documentation for your operating
system.
Fujitsu43
Working with the notebook
Key combinations
Keycombinations
The following description of key combinations applies to Windows operating systems. Some of the
following k ey combinations may not function in other operating systems or with certain device drivers.
Other key combinations are described in the relevant manu als supplied
with your application programs.
Key combinations are entered as follows:
► Press the first key in the combination and keep it pressed.
► While holding the first key down, press the other key or keys in the combination.
F
If the key combination
Fn
+
is pressed: Th e special functions of the Fn keys can
be executed by pressing the keys directly without also having to press the Fn key.
CombinationDescription
Switching the microphone on/off
This key combination enables and disa bles the microphone.
Fn+F1MicrophoneMicrophone
Switching the l oud sp eakers on and off
This key combination switches your notebook’s loudspeakers off
and on.
Fn+F2LoudspeakersLoudspeakers
Decrease volume
This key combination reduces the volume of the internal
loudspeakers.
Fn+F3Volume
Increase volume
This key c ombination increases the volume of the internal
loudspeakers.
Fn+F4Volume
Switching the wireless compon ents on / off
This key combination switches the wireless components off or on.
components
components
Fn+F5Wireless
Wireless
Switchin
This key c
buttons
Fn+F6TouchpadTouchpadbuttonsTouchpad
g the touchpad and touchpad buttons on/off
ombination switches the touchpad and the touchpad
on or off.
Decrease screen brightness
This key combination decreases the brightness of the screen.
Fn+F7LCDscreenScreen brightness
ase screen brightness
Incre
key combination increases the brightness of the screen.
This
eenbrightness
Fn+F8Scr
44Fujitsu
CombinationDescription
Energy saving functions
Use this key combination to acti
functions (see chapter "
Page 50).
Fn+F9Energysavingfunctions
Toggle output screen
Use this key combination to s
display if an external mon
Screen output is possible
•only on the notebo ok’s LC
•on the LCD screen of the notebook and the external monitor
atthesametime
•only on the external mo
This setting is useful if you would like a high resolution and a
high refresh rate on an external monitor.
Fn+F10Toggleoutputscreen
Activate/deactivate keyboard backlight
On backlit keyboards, this key combination activates or deactivates
the backlight.
Fn+spacekeyActivate/ deactivatekeyboardbacklight
Switch between open applications
Use this key combination to switch between several open
applications.
Alt+Tab
AltCtrl
++
Del
Windows securi
This key combi
window.
l
Ctrl+Alt+De
Back tab
This key comb
stop.
Shift+TabBacktab
Working w ith the notebook
vate the power management
the power-management features",
Using
elect which screen (s) is/are used for
itor is connected.
:
D screen
nitor
ty/Task-Manager
nation opens the Windows security/Task-Manager
ination moves the cursor b ack to the previous tab
Key combinations using the Windows keys are detailed in the manual
for your operating system.
Fujitsu45
Working with the notebook
Camera
Camera
Depending on the software used, you can use your camera to take pictures,
record video clips or take part in web chats.
The camera has its own status indicator. The status indicator lights up when the camera is active.
•The picture quality de pends on the lighting conditions and the software being used.
•You can only use the camera with a particular application (e.g. an Internet telephony
program or a video conferencing program which supports a camera).
•When using the camera, the notebook support must not shake.
•The camera automatically adjusts itself to the current light level. For this reason the
LCD display may flicker while the light level is adjusted.
Further information on use of the camera and additional settings can be found
in the Help function of the program which uses the camera.
During mobile use, the notebook runs on its built-in battery. You can increase the life of the battery
by caring for the battery properly. The average battery life is around 800 charge/discharge cycles.
You can extend the battery life by taking advantage of the available energy saving functions.
Charging, caring for and maintaining the ba ttery
BatteryBattery
The notebook battery can only be charged when the ambient temperature is
between 5°C / 41°F and max. 35°C / 95°F.
You can charge the battery by connecting the notebook to the mains adapter
Mains adapter connecting", Page 18).
(see "
If the mains adapter is connected when the s tate of charge of the battery is more than 90%,
charging will not be started. When the state of charge of the battery is less than 90%, the
battery will be charged to 100% as soon as the mains adapter is connected.
If the battery is running low you will hear a warning alarm. If you do not connect the ma ins adapter
within five minutes of the warning alarm described above, your notebook will automatically switch off.
monitoring the battery charging level
BatteryBatterystatusmeter
Windows also has a "Battery status meter" in the taskbar for monitoring the battery capacity. When
you place the mouse pointer on the battery symbol, the system displays the battery status.
Battery storage
ge,battery
city,battery
BatteryBatterySelf-dischar
Chargingcapa
Keep the battery pack in a dry environment at between 0°C / 32°F and 30°C / 86°F. The lower
the temperature at which the batteries are stored, the lower the rate of self-discharge.
If you will be storing batteries for a longer period (lon ger than two months),
the battery charge level should be approx. 30 %. To prevent exhaustive
discharge which would permanently damage the battery, check the level
of charge of the battery at regular intervals.
To be able to make use of the optimal charging capacity of the batteries, the battery
should be completely discharged and then fully recharged.
If you do not use the batteries for long periods, remove the m from the
notebook. Never store the batteries in the device.
Removing and installing the battery
Only use
Never u
Make su
Never
can ma
Fujitsu47
batteries approved by Fujitsu for your notebook.
se force when fitting or removing a battery.
re that no foreign bodies get into the battery connections.
store a battery for long periods in the discharged state. This
ke it impossible to recharge.
Working with the notebook
Removing the battery
Please observe the safety notes in chapter "Important notes", Page 13.
Remove the power plug from the mains outlet!
► Switch the device off.
The device must not be in energy-saving mode.
► Close the LCD screen.
► Remove all the cables from the device.
► Turn the device over and place it on a stable, flat and clean surface. If necessary, lay an
anti-slip cloth on this surface to prevent the device from being scratched.
1
3
2
► Slide the battery release in the direction of the arrow (1 ) and ho ld it in p lace.
► Slide the battery release in direction of the arrow (2).
► Lift the battery out of the battery compartm ent (3).
48Fujitsu
Inserting battery
Working w ith the notebook
1
2
► Insert the battery in the battery compartment (1).
► Slide the battery release in the direction of the arrow (2).
The battery is now secured in place.
► Turn the notebook the right way up again and place it on a flat surface.
► Reconnect the cables that were previously disconnected.
Fujitsu49
Working with the notebook
Using the power-management features
PowerPowerBattery
The notebook uses less power when the available power-management features are used. You
will then be able to work longer when using the battery before having to recharge it.
Power efficiency is increased and environmental pollution reduced. By
choosing the best power options, you can make significant savings and
at the same time help protect the environment.
When you close the LCD screen, depending on the setting in Windows, the
notebook automatically enters a power saving mode.
► Select the pow er management functions in your Control Panel.
If you need further information about an option, you can ge t help with most
F1
settings by pressing
Whenthenotebooki
During power savin
orinaswapfile on t
Never turn off yo
nearly empty, cl
s in pow er-saving mode, the following must be remembered:
ur notebook while it is in a power saving mode. If the built-in battery is
ose the open files and do not go into power saving mode.
to op en the Microsoft Help.
g mode, open files are held in the main memory
he hard disk.
If you do not intend to use your notebook for a long period of time:
► Exit power saving mode if necessary via the mouse or keyboard or by switching on the
notebook.
► Close all opened programs and completely shut d own the notebook.
50Fujitsu
Memory cards
Slot
Your notebook is equipped with an integrated memory card reader.
Observe the manufacturer’s instructions when handling the memory cards.
Memorycard
Supported formats
Your notebook supports the following formats:
•Secure Digital (SD
•SDHC
•SDXC
Inserting the memory card
TM
card)
► Carefully push the memory card into the
slot until you feel it click into place. The
label should b e facing upward. Do not apply
excessive force, as otherwise the delicate
contact surfaces could be damaged.
Memorycard
Depending on the particular type
used, the memory card may protrude
slightly from the slot.
Working w ith the notebook
Removing the memory card
Memorycard
In order to protect your data, always follow the correct procedure for removing
the card (see the documentation for your operating syste m).
► Press on the memory card (1).
Memorycard
The memory card is released and
can now be removed.
► Pull the memory card out of the slot (2).
1
2
Fujitsu51
Working with the notebook
Loudspeakers and microphones
MicrophoneLoudspeakersVol umecontrol
You w i l l find information about the exact position of speakers and microphones
in chapter "
Please refer to chapter "
and also enabling/disabling th e loudspeakers via the keyboard.
Ports and controls", Page 9.
Key combinations", Page 44 for information on setting the volume
If you attach an external microphone, the built-in microphone is disabled.
When you connect headphones or external speakers, the built-in speakers are disabled.
Information on connecting headphones and a microphone can be found
in "
Connecting externa l devices", Page 71.
52Fujitsu
Working w ith the notebook
SIM card (configuration dependent)
A SIM card (Subscriber Identity Module) is a chip card which is inserted in a mobile phone or
notebook and, together with an integrated UMTS/LTE module, enables access to a mobile network.
When handling SIM cards, follow the instructions supplied by the provider.
Inserting the SIM card
► Remove the batter y, see "Removing the battery", Page 48.
3
4
5
1
2
► Pull the S
► Remove the SIM card carrier (2).
► Insert t
► Place the SIM card carrier with the SIM card onto the SIM card holder (4).
► Slide t
► Install the battery again, see "
Fujitsu53
IM card holder out of the slot (1).
he SIM card as shown in the diagram into the SIM card carrier (3).
he SIM card holder back into its slot (5).
Inserting battery", Page 49.
Working with the notebook
3
Removing the SIM card
► Remove the battery, see "Removing the battery", Page 48.
2
1
► Pull the SIM card ho lder out of the slot (1).
► Remove the SIM
► Remove the SIM card from the S IM card carrier (3).
► Place the SIM
► Slide the SIM card holder back into its slot (5).
► Install the
card carrier from the SIM card holder (2).
card carrier onto the SIM c ard holder (4).
battery again, see "
Inserting battery", Page 49.
4
5
54Fujitsu
Working w ith the notebook
Wireless LAN / Bluetooth / LTE radio components
(configuration dependent)
The installation of radio components not approved by Fujitsu will invalidate
the certifications issued for this device.
Depending on the device configuration you ordered, your device will be
equipped with Wireless LAN, Bluetooth or LTE.
Switching the wireless components on and off
► To switch the radio c
WirelessLANWirelessLANBluetoothBluetooth
The wireless component indicator will illuminate when one or more wireless
components are switched on.
If you switch off the radio components, the Bluetooth and LTE modules and the
wireless LAN transmission unit (antenna) are also switched off.
Pay attention to the additional safety notes for devices with radio components
provided in the "Safety/Regulations" manual.
Details on using a Wireless LAN can be found in the online help system
included in the Wireless LAN software.
For further information about LTE, please contact your service provider.
omponents on or off, press the k ey combination
Fn+F5
.
Setting up WLAN access
•Requirement: A WLAN must be available and you must have the
corresponding access information.
Information on config uring the WLAN access c an be found in the
documentation for your operating system.
Fujitsu55
Working with the notebook
2
1
Access via LTE (configuration dependent)
If you ordered an integrated LTE module with your system, you can enjoy optim um
reception and maximum energy efficiency without awkward cables or antennas. An
installed LTE module is ready for immediate use.
If you did not order an LTE module, you can purchase the accessories for LTE reception
from your retailer or your Fujitsu Technology Solutions dealer.
For information about connecting with the LTE network, please see the documentation
for the hardware that you w ill be using.
You can connect your device to the internet via LTE. To do this, use one
of the following connection types:
•Integrated LTE module (the type depends on your model variant)
•a USB dongle (a USB stick with your mobile phone provider’s SIM card)
•a mobile end-device (e.g. mobile phone with Bluetooth or cable connection)
Ethernet and LAN
EthernetLAN
The internal network module of your notebook supports Ethernet LAN. You can use it to
establish a connection to a local network (LAN = Local Area Network).
► Pull the LAN adapter out of the LAN port on
the notebook in the direction of the arrow.
► Push the LAN adapter upwards in the
direction of the arrow (1).
► Connect the network cable to the
LAN adapter (2).
► Connect the network cable to your
network port.
twork administrator can help you to configure and use the LAN connections.
Your n e
twork cable is not included in the delivery scope. This type of
The ne
can be obtained from a specialist dealer.
cable
shielded network cable (CAT 5e).
Use a
56Fujitsu
Working w ith the notebook
Your Port Replicator (optional)
Your Port Replicator is a device that enables you to quickly connect your notebook
to your peripherals, such as a monitor, printer etc.
The features offered by the Port Replicator include stand ard ports for
monitor, audio, mouse and keyboard.
You need only dock the notebook in order to use your peripheral devices.
Ports on the Port Replic
PortReplicatorPorts
1
2
3
1 = Securit
2 = USB connection 3.0 (USB Type-C
3=USBco
4 = LAN port
5=Displ
6 = DVI-D (Digital Visual Interface - Digital)
y Lock device
nnections 3.0
ay port
screen connection
ator
4
5
6
TM
)
9
7
8
7 = VGA moni
8 = DC input connector (DC IN)
9=Conne
the do
of the
10 = Release
11 = ON/O
FF button
1
tor port
ctor on the Port Replicator for
cking port on the underside
notebook
11
10
Fujitsu57
Working with the notebook
Setting up the port replicator
Select a suitable location for the Port Replicator before setting it up.
Follow the instructions below when doing so:
•Never place the port replicator on a soft surface (e.g. carpeting, upholstered furniture, bed).
This can block the air vents of the notebook and cause overheating and damage.
•Place the port replicator on a stable, flat and non-slip surface. Please note that the
port replicator’s rubber feet may mark certain types of surface.
•Never place the port replicator and the mains adapter on a heat-sensitive surface.
•Do not expose the port replicator to extreme environmental conditions.
Protect the port replicator from dust, humidity and heat.
58Fujitsu
Working w ith the notebook
Connect the notebook to the port replicator
► Disconnect the mains adapter cable from the DC socket (DC IN) of the notebook.
2
2
3
1
5
4
► Position the notebook on the Port Replicator so that the connector on the base of the
notebook is aligned with the connector of the Port Replicator (1).
► Press do
► Connect the mains power adapter cable to the DC voltage socket (DC IN) of the port replicator (3).
► Connec
► Plug the power cable into the mains socket (5).
Fujitsu59
wn on the notebook’s rear corners so that it locks into p osition (2).
t the power cable to the mains adapter (4).
Working with the notebook
Switching on the notebook via the port replicator
► Press the ON/OFF button on the port replicator to switch the notebook on.
Switching off notebook via Port Replicator
► Close all applications and shut down your operating system (please refer
to the manual for the operating system).
If the notebook cannot be shut down properly, press the ON/OFF button
on the Port Replicator for about four seconds. The notebook will switch
itself off. Any unsaved data may however be lost.
60Fujitsu
Working w ith the notebook
Disconnecting the notebook from the Port Replicator
2
1
► Pull the unlocking lever in the direction of the arrow (1), until you hear the notebook unlatch.
► Lift off the notebook (2).
Fujitsu61
Security functions
Security functions
Securityfunctions
Your notebook has several security features that you can use to secure your
system from unauthorised access.
This chapter explains how to use e ach function, and what the benefits are.
Please remember tha t in some cases, for example, forgetting your password,
you may be locked out and unable to access your data. Therefore,
please note the following information:
•Make regular backups to extern al data carriers such as external hard
drives, CDs, DVDs or Blu-ray Discs.
•Some security functio
of the passwords and ke
If you forget your passwords you will need to contact the our Service
Desk. Deletion or resetting of passwords is not c overe d by your warranty
and a charge will be made for assistance.
ns need you to choose passwords. Make a note
ep them in a safe place.
62Fujitsu
Brief overview of security functions
Detailed information about the security equipment of your device can be found in
the "Professional Notebook" manual, on the "Drivers & Utilities" CD/DVD or on
the Internet at "
http://www.fujitsu.com/fts/support/index.html".
Security functions
Security functionsType of protection
Security Lock
Fingerprint sensor
(configuration depende
Palm sensor (configuration
dependent)
BIOS password protec
Boot from removable media
Owner InformationOverlay service desk or owner
SmartCard r
(configurat
Trusted Platform ModuleIdentification and authentication
eader
ion dependent)
nt)
tion
MechanicalFit and lock the Kensingto
Biometric
Biometric
Password protection
Setup, operating s
hard disk with supe
user password. The
consist of a maxim
alphanumeric cha
Prevents unauth
of an operating s
external media
USB CD-ROM dri
information during the boot
process.
PIN and Smar
for operati
of the notebook
ng system
for BIOS
ystem and
rvisor and
passwords
um of eight
racters.
orised booting
ystem from
(e.g. USB stick,
ve etc.).
tCard pr o tec tion
Preparation
Lock Cable (accessory).
Install the supplied fingerprint
software.
Installing the s upplied software
Specify at least one s
password in the BIO
and activ ate the pa
protection for the
system and hard di
desired.
In the BIOS Setup, go to the
Security menu and edit the
option Boot from Re m ovableMedia.
In the BIOS Setup, go to the
Security menu and edit the
option Owner Information.
To use the Sm
functions,
(or other s
Define a supervisor passw ord
in the BIOS Setup and enable
the TPM (Security Chip).
operating
artCard reader
install the supplied
uitable) software.
The fingerprint sensor can record an image of a fingerprint. With additional fingerprint
software, this image can be processed and used instead of a password.
1
► You m ust install the fingerprint software in order to be able to use the fingerprint sensor (1).
The current Workplace Protect software for palm and fingerprint sensors can be found on
the Internet at
Configuring the palm sensor (configuration
dependent)
PalmveinsensorPalmveinsensor
The p alm vein sensor can record the image of the pattern of the veins of the hand. This image
is evaluated by additional software and can be used instead of a password.
► To be able to use the palm vein sensor
(1), you must install the software.
1
The current Workplace Protect software for palm and fingerprint sensors can be found on
the Internet at
Your device comes with a Security Lock device for th e Kensington Lock Cable. You can
use the Kensington Lock Cable, a sturdy steel cable, to help protect your notebook from
theft. The Kensington Lock Cable is ava ilable as an accessory.
Fujitsu recommends the use of a combination lock.
► Fit th e Kensington Lock Cable on the
device on your notebook.
ockCable
n
UsingtheKensingtonL
SecurityLockMechanicalbackupAnti-theftprotectio
Attach another Kensington Lock cable to your Port Replicator to also protect your Port
Replicator from theft. There are two security lock devices on your Port Replicator.
Configuring password protection in BIOS Setup Utility
Before using the various options for password protection in the BIOS Setup u tility
to increase data security, please observe the following:
Make a note of the passwords and keep them in a safe place. If you forget your
supervisor password you will not be able to access your notebook. Deletion of the
password is not covered by your warranty and a charge will be made for assistance.
Passwordprotection
Your passw
special ch
When usin
on the cou
ord can be up to 32 characters long and can contain letters, numbers and
aracters. A distinction is m ade between up per and lower case .
g special characters, you must remember that these are dependent
ntry variants of the keyboard used.
Fujitsu65
Security functions
Protecting BIOS Setup Utility (supervisor and user password)
If you have opened these operating instructions on the screen, we
recommend that you print them out. You cannot call the instructions onto
the screen while you are setting up the password.
BIOSSetupUtility
The supervisor password and the user password both pre vent unauthorised use of the BIOS Setup
Utility. With the aid of the supervisor password you can access all of the functions of the BIOS
Setup Utility, while the user password will only give you access to some of the functions. You
can only set up a user password if a supervisor password has already been assigned.
Please refer to section "Settings in B IOS Setup Utility", Page 86 for a description
of ho w to call up and operate the BIOS-Setup-Utility.
Assigning the supervisor and user passwords
► Start the BIOS Setup
► Select the Set Supervisor Password field and press the Enter k ey.
With Enter new Pass
► Enter the password and press the Enter key.
Confirm new Passwo
► Enter the password again and press the Enter key.
Changes have be
► To set the user password, select Set User Password and proceed exactly as
when configuring the supervisor password.
Ifyoudonotwa
► In the Exit menu, select the option Save Changes & Exit.
► Select Ye s an
PasswordSupervisorpasswordUserpassword
The notebook is then rebooted and the new password comes into effect. It will now be necessary
to first enter your supervisor or user password in order to open the BIOS Setup U tility.Please
note that the user password only provides access to a few of the BIOS settings.
Utility and go to the Security menu.
word: you are asked to enter a password.
rd requires you to confirm the password.
en saved is a confirmation that the new password has been saved.
nt to change any other settings, you can exit BIOS Set up Utility.
d press the Enter key.
Changing t
he supervisor or user password
You can only change the supervisor passwo rd when you have logged into the
BIOS Setup Utility with the supervisor password.
isorpassword
ssword
PasswordSuperv
Userpa
► Call the BIOS Setup Utility andgototheSecurity menu.
► When cha
nging the password, proceed exactly as fo r password assignment.
66Fujitsu
Security functions
Removing passwords
To remove a password (without setting a new password) perform the following steps:
PasswordSupervisorpasswordUserpassword
► Start the BIOS Setup Utility and go to the Security menu.
► Highlight the Set Supervisor Password or Set User Password field and press the Enter key.
You will be requested to enter the current password by the Enter Current Password prompt.
You will be requested to enter a new password by the Enter New Password prompt.
► Press the Enter key twice.
► In the Exit menu, select the option Save Changes & Exit.
► Select Ye s and press the Enter key.
The notebook will now rebo ot with the passw ord removed.
Removing th e supervisor password simultane ously de activates the user password.
Password protectio
With the supervisor password you have set in the BIOS Setup Utility (see
section "
also prevent starting of the operating system.
Operatingsystem
Assigning the supervisor an d user passwords", Page 66), you can
n for booting of the operating system
Activating system protection
► Start the BIOS Setup Utility and go to the Security menu.
Operatingsystem
► Select the PasswordonBootoption and press the Enter key.
► Select the desired option ( Disabled, First Boot or Every Boot) and press the Enter key
► Select the Save Changes & Exit option under Exit.
The notebook reboots. You will be prompted to enter your password (the supervisor password).
Deactivating system protection
► Start the BIOS Setup Utility and go to the Security menu.
Operatingsystem
► Select the PasswordonBootoption and press the Enter key.
► Select the Disabled option and press the Enter key.
If you do not want to change any other settings, you can exit B IOS Setup Util ity.
► Select the Save Changes & Exit option under Exit.
The notebook will reboot. The system is no longer password-protected.
Password protection for the ha rd disk
ervisor password has been assigned, a password for the hard disk can
If a sup
also be
The ha
into a
set in the Hard Disk Security menu.
rd disk is protected by this password. Data on this hard disk can only be read
nother system if the correct password has been entered.
Fujitsu67
Security functions
SmartCard reader (configuration dependent)
Securityfunctions,
SmartCards are not supplied as s tand ard equipment. You can use all SmartCards that comply with
the ISO standard 7816-1, -2 or -3. These SmartCards are available from various manufacturers.
With the appropriate software you can use your SmartCard as an alternative to password protection,
but also as a digital signature, for encrypting your e-mails or for home banking.
We recommend that you always use two SmartCards. Always keep one of the SmartCard s
in a safe place if you are carrying the other SmartCard with you.
In order to be able to take advantage of all the security features of your notebook,
you will need a CardOS SmartCard from Fujitsu.
The SmartCard can only be used with a PIN, offering maximum protection even if
you lose the SmartCard. In order to maximise your security, the CardOS SmartCard
is disabled if three incorrect attempts are made to enter the PIN.
When you use the CardOS SmartCard for the first time, you will either need to enter the
preset PIN "12345678" or the PIN given to you by your systems administrator.
Inserting the SmartCard
Do not use force wh en inserting and removing the SmartCard.
Make sure that foreign objects do not fall into the SmartCard reader.
► Slide the Smar
reader with th
and to the fron
68Fujitsu
tCard into the SmartCard
e c hip facing upwards
t.
Security functions
Trusted Platform Module - TPM
TPMTrustedPlatformModule
To use the TPM, you must activate the TPM in the BIOS Setup before the software
is installed. The condition for this is that you have assigned at least the supervisor
password (see "
Enabling TPM
•Requirement: You have set a supervisor password , see "Security functions", Page 62.
► Call up the BIO S Setup an
► Mark the TPM Security Chip Setting field and press the Enter key.
► Select Enabled to acti
Once you have activated the TPM the Clear Security Chip option appears.
Select Clear Securit
all secret keys (e.g
etc.) generated by
Please note that yo
encrypted with th
► From the Exit menu
► Press the enter key and select Yes.
The notebook wil
Disabling TPM
•Requirement: You have set a supervisor password , see "Security functions", Page 62.
► Call up the BIO S Setup and select the Security menu.
► Mark the TPM Security Chip Setting field and press the Enter key.
► Select Disabled to deactivate the T PM.
► In the Exit menu, choose the option Exit Saving Changes.
► Press the enter key and select Yes.
Your notebook will now restart and TPM will be disabled.
Security functions", Page 62).
d select the Security menu.
vate the TPM.
yChipto delete the holder in the TPM. By clicking on Enabled,
u will then no longer be able to access the data you have
e keys based on that holder.
, choose the option Exit Saving Changes.
l restart, and TPM will be enabled after the reboot.
Fujitsu69
Security functions
Enable password entry using the on-screen keyboard
(on-screen keyboard for BitLo
If TPM is activate d, in the BIOS Setup yo u can enable an on-screen keyboard
for the internal touch screen.
► Call BIOS Setup and select the Advanced menu.
► Mark Boot Configurations a
► From the UEFI Boot On-Screen Keyboard selection, choose the option Enable or Disable.
► In the Exit menu, choose t
► Press the Enter key and select Ye s .
The notebook restarts a
Tap on the password field to enable the on-screen keyboard.
nd press the enter key.
he option Exit Saving Changes.
nd the password dialogue is displayed.
cker password)
70Fujitsu
Connecting external devices
Connecting external devices
Always refer to the safety information provided in "Important notes", Page 13 before
connecting or disconnecting any devices to or from your notebook.
Always read the documentation supp lied with the device you wish to connect.
Never connect or disconnect cables during a thunderstorm.
Never pull at a cable when disconnecting it. Always grasp the plug.
With some devices such as USB devices, it is not necessary to switch off
the notebook and the device before connecting/disconnecting. For more
information about whether or not devices need to be switched off, please refer
to the documentation supplied with the external device.
Some of the external devices re quire special drivers (see the operating
system and external device documentation).
HDMI port
HDMIport
The HDMI port on your notebook can be used to connect an external amplifier,
LCD TV or a plasma TV with an HDMI connection.
► Connect the data cable to the
external device.
► Connect the da
port of the not
tacabletotheHDMI
ebook.
Fujitsu71
Connecting external devices
Connecting an external monitor
An analog screen is connected to the N otebook laptop or to the optional port replicator
(VGA video graphics array screen connection). A digital s creen is connected to the optional
port replicator (display port or DVI-D Digital Visual Interface - Digital screen connection).
The screen output is limited to a maximum of two screens at the same time (see "
combinations", Page 44, section "Changing the screen output").
MonitorV GAconnectionsocketMonitorportMonitorport
Key
Analogue VGA monitor port (on notebook or on
optional port replicator)
Digital display port (on the optional port
replicator)
Digital DVI-D monitor port (on the optional Port
Replicator)
► Switch off the notebook and the e xternal monitor.
► Plug the data c able of the external monitor into the monitor port.
► First switch on the external monitor and then the notebook.
You can also switch between the external monitor and the LCD monitor of the
notebook, see chapter "
Key combinations", Page 44.
You can display the same picture on the external monitor and the
notebook LCD monitor simultaneously.
72Fujitsu
Connecting external devices
Connecting USB devices
USBports
On the USB ports, you can connect external devices that also have a USB port
(e.g. a DVD drive, a printer, a scanner or a modem).
USB devices are hot-pluggable. This means yo u can connect and disconnect
devices while your operating system is running.
USB 1.x has a maximum data transfer rate of 12 Mbit/s.
USB 2.0 has a data transfer rate of up to 480 Mbit/s.
USB 3.0 has a data trans
USB 3.1 (Gen1) has a dat
USB 3.1 (Gen2) has a da
Additional informat
fer r ate of up to 5 Gbit/s.
a transfer rate of up to 5 Gbit/s.
ta transfer rate of up to 10 Gb it/s.
ion can be found in the documentation for the USB devices.
► Connect the data cable to the
external device.
► Connect the data cable to a USB
port of the notebook.
Device drivers
USB devices will be automatically reco gnised and installed by your operating system.
Fujitsu73
Connecting external devices
USB connection with charging function (USB Type-C™)
USBconnectionwithchargingfunction(USBType-C™)
At this USB port, you can charge a connected USB device or operate devices without
an additional power supply (e.g. a monitor or printer).
This is also possible with connected notebook computers by going t o the BIOS Setup Utility
under the me nu Advanced > Miscellaneous Con figurations and activating the function USB Type-C
Power Delivery on System-Off. Instructions for how to call up and operate the BIOS Setup
Utility can be found in section "
Settings in BIOS Setup Utility", Page 86.
USB devices are hot-pluggable. This means you can connect and disconnect
the cables of USB devices while the system is running.
Additional information can be found in the documentation for the USB devices.
► Connect the data cable to t he
external device.
+
► Connect the data cable to a USB port
(USB Type-C
™
) of the notebook.
74Fujitsu
Connecting external devices
USB port with charging function (Anytime USB charge)
You can use this USB port to charge or supply power to a connected USB device (e.g.
to charge a PDA or a mobile phone or to connect a USB lamp).
This is also p ossible when the Notebook laptop is switched off, if in the BIOS-Setup-Utility
(BIOS: basic input-output system) in the menu Advanced - Miscellaneous Configurations
the function Anytime USB Charge is activated. If the setting AC is selected, the device
will only be charged when the mains adapter is connected.
Please refe r to section "
of how to call up and operate the BIOS-Setup-Utility.
USBchargingfunction
It is recommended that the notebook be operated with the power supply connected
whenever the USB port with charging function is in use, as this function will drain
the battery more quickly if an external USB de vice is being charged.
The power supply unit must already be co nnected when the not ebook is
switched off, as otherwise the USB charging function will be disabled and
the connected USB devices will not be charged.
Some USB devices (e.g. mobile telephones) require a driver in order to utilise the
USB charging function. In this case the USB charging function will not work when the
notebook is switched off, as no drivers are active when the no tebook is switched off.
Settings in BIOS Setup Utility", Page 86 for a description
► Connect the data cable to the
external device.
► Connect the data cable to a USB port
(Anytime USB charge) of the notebook.
How t o remove USB devices correctly
Always co
to ensure
► Left click on the icon to safely remove hardware, located in the taskbar.
► Select
► Press the Enter key.
Fujitsu75
the device which you want to shut down and remove.
or the dialogue box w h ich tells you that it is now safe to remove the device.
Wait f
rrectly remove the device according to the rules described below,
that none of your data is lost.
Connecting external devices
Headphones/microphone/Line-In/Line-Out/
headset-combi port
Using the headphones/microphone/Line-In/Line-Out/headset-combi port, you can connect a
headset, headphones, a microphone or external loudspeakers to your notebook.
► Connect the audio cab le to the
external device.
► Connect the audio cable to the headphone
port of the notebook.
The internal loudspeakers are disabled.
If you purchase a cable from a retailer, please note the following information:
The headphones/microphone/Line-In/Line-Out/headset-combi port on
your notebook is a "3.5 mm jack".
If you want to connect headphones or a speaker you will need a "3.5 mm jack plug".
76Fujitsu
Removing and inst alling components
during servicing
Removing and installing compo
nents
during servicing
Only qualified technicians should repair your notebook. Unauthorised
opening or incorrect repair may greatly endanger the user (electric shock,
fire risk) and will invalidate your warranty.
Servicing
Components
After consulting the Hotline/Service Desk, you may remove and install the
components described in this chapter yourself.
If you remove and install components without consulting the Hotline/Service
Desk, t hen the warranty of your notebook will be voided.
Notes on installing and removing boards
and components
•Switch the notebook off and pull the power plug out of the mains socket.
•Always remove the battery.
•Take care when you use the locking mechanisms on the battery and any other component.
•Never use sharp objects such as screwdrivers, scissors or knives as leverage to remove covers.
NotesBoardESD
Boards with electrostatic sensitive devices (ESD) are marked with the label
shown.
When handling boards fitted with ESDs, you must always observe the following
points:
•You must always discharge static build up (e.g. by touching a grounded
object) before working.
•The equipment and tools you use must be free of static charges.
•Remove the power plug from the mains supply before inserting or removing
boards containing ESDs.
•Always hold boards with ESDs by their edges.
•Never touch pins or conductors on boards fitted with ESDs.
Fujitsu77
Removing and installing components
during servicing
Preparing to remove components
If you are going to remove or change system components, prepare for the removal as fo llows:
Please observe the safety information in chapter "Important notes", Page 13.
Remove the power plug from the mains outlet !
► Switch the device off.
The device must not be in energy-saving mode !
► Close the LCD screen.
► Remove all the cables
from the device.
► Turn the device over and place it on a stable, flat and clean surface. If necessary, lay an
anti-slip cloth on this surface to prevent the device from being scratched.
If you are asked by the Hotline/Service Desk to remove and install the memory
expansion yourself, proceed as follows:
Please observe the safety information in chapter "Important notes", Page 13.
When installing/removing memory modules, the battery must be removed from
the notebook and the n otebook must not be connected to the power supply,
Preparing to remove components", Page 78.
see "
Only use memory expansion modules that have been approved for your
notebook (see "
Technical data", Page 98).
Never use force when installing or removing a memory extension.
Make sure that foreign objects do not fall into the memory extension compartment.
You must open the service compartment to remove or install a memory module. On some devices,
opening the compartment may expose other components. These components should be removed
and replaced only by authorised specialists. Therefore, be sure to observe the following:
Individual components can become very hot during operation. Therefore, we
recommend that you wait one hour after switch ing off the notebook before removing
or installing memory modules. Otherwise, there is a risk of suffering burns!
As some components are exposed that are sensitive to static electricity, please take
note of chapter "
Notes on installing and removing boards and components", Page 77.
78Fujitsu
Removing and inst alling components
Removing a cover
► Prepare for removal, see "Preparing to remove components", Page 78.
1
2
during servicing
► Remove the screw (1).
Keep the screw in a safe place.
► Lift the c
Fujitsu79
over off the notebook (2).
Removing and installing components
during servicing
Removing memory modules
3
2
1
1
Installing a memory module
2
1
a
► Carefully push the two mounting
clips outwards (1).
MemoryexpansionMemorymodule
The memory module snaps upwards (2).
► Pull the memory module out of its slot
in the direction of the arrow (3).
► Insert the memory module with the contacts
and the recess (a) facing the slot (1).
MemoryexpansionMemorymodule
► Carefully push the memory module
downwards until you feel it click
into place (2).
80Fujitsu
Attaching the cover
Removing and inst alling components
2
1
during servicing
► Place the cov
► Tighten the screw (2).
► Complete th
Fujitsu81
er in the correct mounting position (1).
e installation, see "
Finishing component removal", Page 85.
Removing and installing components
during servicing
Installing and removing an M.2 m
odule
Removing a cover
► To prepare to remove this module, see "Preparin g to re move components", Page 78.
1
2
► Remove the screw (1).
Keep the screw in a sensible place where you’ll be sure to find it. If you want
to remove several components at the same time, ke ep the screws for these
individual components separate from each other. If you insert the wrong screw
into a component, you might damage the component.
The screws do not all have the same length, and the correct screw
must be used when fitting the cover.
► Lift the cover off the notebook (2).
82Fujitsu
Remove the M.2 module
1
Removing and inst alling components
2
during servicing
► Loosen the sc
► Pull the M.2 module in the direction of the arrow (2) out from its slot on the
mainboard and remove it from the casing.
Fujitsu83
rew ( 1).
Removing and installing components
Install the M.2 module.
2
during servicing
1
► Insert the M.
position int
► Secure the M.2 module with the screw (2) in its installation slot.
84Fujitsu
2 module in the direction of the arrow (1) in a slightly diagonal
o its slot on the mainboard.
Attaching the cover
Removing and inst alling components
2
1
during servicing
► Put the cover
► Fasten the screw (2).
► Complete th
back in place (1).
e installation, see "
Finishing component removal", Page 85.
Finishing component removal
After you have removed or changed the system components as you required, please
prepare your device for operation again as follows:
► Install the battery again (see "
► Turn th
► Reconnect the cables that you d isco nnected before.
Fujitsu85
e notebook the right way up again and place it on a flat surface .
The BIOS Setup Utility allows you to set the system functions and the hardware
configuration for the notebook.
When it is delivered, the notebook is set to factory default settings. You can
change these settings in BIOS Setup Utility. Any changes you make take effect as
soon as you save and exit the BIOS Setup Utility.
The BIOS Setup Utility pro g ram contains the following menus:
Info
System
Advanced
Security
Boot
Exit
Starting the BIOS Setup Utility
► Reboot the devi
BIOSSetupUtility
Depending on the Fast Boot setting in the BIOS Setup utility,thefollowing
information may appear on the screen during start:
<F2> BIOS Set
► Press the fu
► If a password has been a ssigned, enter the password and press the Enter key.
Displays information relating to the BIOS, processor and notebook
Advanced system settings
Configuration of various hardware components, such as mouse, keyboard,
processor
Password settings and security functions
Configuration of the start-up sequence
Exits the BIOS Setup Utility
ce (switch off/on or reboot the o perating system).
up <F12> Boot Menu
nction key
F2
.
If you have forgotten the password, contact your system administrator
or contact our customer service centre.
The BIOS Setup Utility starts.
86Fujitsu
Operating BIOS Setup Utility
BIOSSetupUtility
Press theF1key to display help on the operation of the BIOS Setup Utility. The description
of the individual settings is shown in the right-hand window of the BIOS Setup Utility.
With the
F9
key yo u can load the default settings of the BIOS Setup Utility.
Settings in BIOS Setup Utility
► Use the cursor keys
The menu is displayed on the screen.
► Select the option you want to change with the cursor keys
←
or→to select the menu you wish to access to make c hanges.
↑
or↓.
► Press the Enter key.
► Press the
ESC
key to exit the selected menu.
► For future reference, make a note of the changes you have made (for example, in this manual).
Fujitsu87
Settings in BIOS Setup Utility
Exiting BIOS Setup Utility
BIOSSetupUtility
You need to select the desired option in the Exit menu and activate it by pressing the Enter key:
Exit Saving Changes - save ch
► To save the current menu settings and exit the BIOS Setup Utility, select Exit Saving Changes and Ye s .
The notebook is rebooted
and the new settings come into effect.
anges and exit BIOS Setup Utility
Exit Discarding Changes – Discard changes and
exit BIOS Setup Ut ilit y
► To discard the changes, select Exit Discarding Changes and Ye s .
The setting s in place when BIOS Setup Utility was called remain effective. BIOS
Setup Utility is terminated and the noteboo k is rebooted.
Load Setup Defaul
► To co py the s tandard entries for all menus of the BIOS Setup Utility,
choose Load Setup Defaults and Yes.
ts – Copy Standard Entries
Discard C hang es – Discard changes without exiting
the BIOS Setup Utility
► To discard the changes you have mad e, select Discard Changes and Yes .
The settings in place when BIOS Setup Utility was called remain effective.
You can now make additional settings in the BIOS Setup Utility.
► IfyouwanttoexitBIOS Setup Utilitywith these settings, select Exit Saving Changes and Ye s .
Save Chan
ges - save changes without exiting
the BIOS Setup Utility
► To save the changes, select Save Changes and Ye s .
The changes are saved. You can now make additional settings in the BIOS Setup Utility.
► If you want to exit BIOS Setup Utility with these settings, choose Exit Saving Changes and Ye s .
Save Changes and Power Off
► To save the changes and switch off your device, select Save Changes and Power Off and Ye s .
The changes are saved. Your d evice is shut down.
88Fujitsu
Troubleshooting and tips
Troubleshooting and tips
TroubleshootingTipsFaultTroubleshooting
If a fault occurs, try to correct it as described. If you fail to correct the problem, proceed as follows:
► Make a note of the steps and the circumstances that led to the fault. Also
► Switch the notebook off.
► Please contact the Hotline/Service Desk.
Follow the safety note s in the "Safety/Regulations" manual when
connecting or disconnecting cables.
make a note of any error messages displayed.
The telephone numbers can be found at: "http://su pport.ts.fujitsu.com/contact/servicedesk".
Have the following information ready w hen you call:
•The model name and serial number of the notebook. The serial number is
located on a sticker on the underside of the notebook.
•Notes of any messages that appear on the screen and information on acoustic signals.
•Any changes you have made to the hardware or software since
receiving the notebook.
•Any changes you have made to the BIOS Setup settings since receiving the notebook.
•Your system configuration and all peripheral devices connected to your system.
•Your sales contract.
Our notebooks
means that con
in terms of we
configuratio
compared to a
games with i
been appro
losses or m
versions c
Help if pr
Should you encounter a problem with y our computer that you cannot resolve yourself:
► Note the ID number of your device. The ID number is found on the type rating
plate on the back or underside of the casing.
► Contact the Service Desk responsible for your country for clarification of the problem:
http://support.ts.fujitsu.com/contact/servicedesk". When you do this, please have
"
ready the ID number and serial number of your system.
Fujitsu89
oblems occur
have been designed primarily with mobile applications in mind. This
siderable effort has been made to optimise components and equipment
ight, space and energy requirements. Depending on the particular
n you have purchased, it is possible that functionality may be slightly reduced
desktop PC if you are running processor-intensive gaming software, e.g.
ntensive 3D graphics. Updating your hardware with drivers which have not
ved by Fujitsu Technology Solutions may result in performance losses, data
alfunction of the equipment. A list of approved drivers and current BIOS
Time and date are incorrect.► With the BIOS-Setup-Utility,
If the time and date are still set incorrectly after
switching on the notebook.
date and time in the main menu.
► Please contact your sales out
Hotline/Service Desk.
correct
Battery indicator does not illuminate
Cause
The battery is not installed correctly.
The battery is not being charged.
Fault elimination
► Switch the notebook off.
► Check whether the batte
correctly in its comp
► Switch the notebook on.
► Connect the Tablet PC to a mains outlet
using the mains adapter.
Note: The battery w ill only be c harged again
when the battery capacity is less than 90 %.
ry is installed
artment.
When certain characters are entered on the
keyboard, only numerals are written
CauseTroubleshooting
The virtual numeric keypad of your device is
activated, see "
Virtual numeric keypad", Page 43
► Press the
Num
key.
you can set the
let or our
The noteboo
LCDscreenLCDscreenistoodark
CauseTroublesho
Monitor is switched off.
External monitor or television set connected.► Press the ke y combination to switch the
k’s LCD screen remains blank
oting
► Press a key
screen output, see "
Page 44.
or touch the touchpad.
Key combinations",
The LCD screen is difficult to read
LCDscreenLCD screen
CauseTroubleshooting
Reflected glare► Turn the notebook or alter the tilt of the LCD
90Fujitsu
screen.
► Incre
ase the brightness of the screen.
Troubleshooting and tips
The external monitor remains bl
Monitor
CauseTroubleshooting
Monitor is switched off.► Switch the external monitor on.
Power saving has been activated (monitor is
blank).
Brightness is set to dark.
Screen output is set to the notebook’s LCD
screen
The external monitor’s
cable is not connected p
power cable or data
roperly.
► Press any key to continue.
► Adjust the brightness of the
► Press the key combination
► Switch off the external monitor and the
► Check whether the power cable is plugged
► Check whether the data cable is properly
► Switch on the external monitor and the
ank
monitor.
to switch the
ombinations",
screen output, see "
Page 44.
notebook.
properly into the external monitor and into
the power socket.
connected to the notebook and the external
monitor (if it is plugged in with a c onnector).
notebook.
Key c
The external monitor is blank or the image is unstable
ScreenMonitor
CauseTroubleshooting
The wrong external monitor has been selected
or the wrong screen resolution has been set for
the application program.
► Terminate the application program in
Windows by pressing
fault persists after closing the program, u se
the key combination for switching the screen
output (see "
switch over to the notebook’s LCD screen.
Change t he following setting:
► Set the screen resolution: Set the screen
resolution as described in the documentation
for your operating system.
► Select monitor: Select monitor 1 or 2 as
described in the documenta tion for your
operating system.
Key combinations", Page 44)to
Alt+F4
.Ifthe
Fujitsu91
Troubleshooting and tips
The cursor does not correctly follow the
pen movements
Cause
Pen incorrectly calibrated
Fault elimination
► Calibrate the pen as shown under Hard wa re
and Sound / Tablet PC Settings in the Control
Panel, see "
Calibrating the pen", Page 37.
"
Setting the pen", Page 37 and
Pen input not working
Cause
Incorrect driver installed.
The pen is in power-saving m od e.► Press the pen button gently to wake the pen
The pen battery is completely discharged.
Troubleshooting
► If your device is one which can only be
operated using the pen, install the driver for
the standard model.
or
► If yo ur device is one which can be
operated using the pen and by finger,
install the driver for the "Dual Digitizer"
model.
from sleep mode.
► Insert the pen fully into its slot on the
notebook to charge the pen battery.
The notebook cannot be started
Notebook
CauseTroubleshooting
The battery is not installed correctly.
The battery is dead.
The power adapter is not connected correctly.
92Fujitsu
► Check whether the battery is installed
correctly in i ts com partm ent.
► Switch the notebook on.
► Charge the battery.
or
► Insert a charged battery.
or
► Connect the mains adapter to the
notebook.
► Check whether the mains adapter is
connected correctly to t he notebook.
► Switch the notebook on.
Troubleshooting and tips
The notebook stops working
NotebookEnergysavingmode
CauseTroubleshooting
Notebook is in energy saving mo
An application programme has
malfunction.
de.
caused the
► Leave energy saving mode.
► Close the application program or restart
the notebook (by restarting the operating
system or switching the device off and back
on again).
The battery is dead.
► Charge the battery.
or
► Insert a charged battery.
or
► Connect the mains adapt
er to the
notebook.
The printer does not print
rint
Printerdoesnotp
CauseTroubleshooting
The printer is not switched on.► Make sure that the printer is switched
The printer is not connected correctly.
The printer driver is faulty or n ot correctly
installed, or it is the wrong printer driver.
on and ready for operation (refer to the
documentation supplied with the printer).
► Check that the data cable connecting
the notebook to the printer is properly
connected.
► Check that the data cable connecting
the notebook to the printer is properly
connected.
► Check whethe
loaded (ref
r the correct printer driver is
er to the printer documentation).
The wireless connection to a network does not work
lessconnectiontoanetworkdoes notwork
Thewire
CauseTroubleshooting
The wireless component is disabled.
The wireless component is enabled. Despite
this, the wireless connection to a network does
not work.
Fujitsu93
► Switch the wireless component on (see
Switching the wireless components on and
"
off", Page 55).
► Check whether the wireless connection is
switched on via the software.
► Furthe
r information on using the wireless
nent can be found in the help files.
compo
Troubleshooting and tips
The battery discharges too quic
Battery:
Cause
The battery is either too hot or
case the battery indicator flas
You may have an application running that
consumes a great deal of power due to frequent
accessing of the hard disk or optical drive.
The maximum brightness may have been set
for the screen.
SmartCard reader is
Cause
Chip card inserted incorrectly.
too cold. In this
hes.
not recognised
Troubleshooting
► Bring the notebook up/ down to a normal
temperature again.
► If the operating time of the battery life is
extremely short, the battery is probably too
old. Replace battery if necessary.
► Use the mains adapter as frequent ly as
possible.
► Set the screen slightly darker with the
key combination for Decreasing the screenbrightness in order to reduce the amount of
power being drawn.
Troubleshooting
► Make sure you have i
SmartCard into th
with the chip faci
(device-depend
► Check whether the SmartCard you are using
is supported. Your SmartCard must comply
with the ISO standard 7816-1, -2, -3 and -4.
kly
nserted your
e SmartCard reader
ng upwards/downwards
ent).
SmartCard PIN forgotten
Cause
PIN forgotten► If you are working in a network, contact your
Troublesho
oting
system administrator, w ho can unlock your
notebook with a Supervisor PIN.
SmartCard lost
Cause
SmartCard lost► If you are working in a network, contact your
94Fujitsu
Troubleshooting
system administrator, who can boot up your
notebook with a Superviso r SmartCard.
Acoustic warnings
AcousticerrormessagesErrors
Cause
A beep sounds every few seconds.
The battery is almost flat.
Troubleshooting and tips
Troubleshooting
► Charge the battery.
Fujitsu95
Troubleshooting and tips
Error messages on the screen
ErrormessagesonthescreenErrormessage:
This section describes the error messages generated by the BIO S Setup. Error messages displayed
by the operating system or programme s are described in the relevant documentation.
If the error message appears repeatedly, des pite troubleshooting measures, please
contact the place of purchase or our customer service cen tre.
Error message/causeResolution
CMOS battery bad
If the error message occurs repeatedly, the
buffer battery in the notebook is flat.
System CMOS checksum bad - default configuration
used
The system configuration information is
incorrect.
Extended memory failed at offset: xxxx Failing Bits:
zzzz zzzz
When testing the extended memory an error has
resulted at the address xxxx.
Failure Fixed Disk n
The settings of the hard disk drive are incorre ct.
Keyboard controller error
Keyboard error
nn Stuck key
Operating system not found
Press <F1> to resume, <F2> to SETUP
This error message appears if an error occurs
during the self-test before starting the operating
system.
► Contact your sales outlet
service centre.
► Switch the notebook of
► Switch the notebook on.
► Press the function k
BIOS Setup.
► In the BIOS Setup, select the Exit menu.
► Select the entry Lo
► Select OK and press the Enter key.
► Check whether the additional memory
module has been inserted correctly.
► Start the BIOS Setup (Primary M aster
submenu) and select the correct settings.
► Switch the notebook off using with the
ON/OFF button.
► Wait 3 - 5 seconds and switch on the
notebook again.
If you are using an external keyboard:
► Check the connection and reboot the
notebook.
► Make sure that no key is pressed.
► Check
in the BIOS Setup whether your hard
as been set correctly.
disk h
► Make sure that the operating system is
installed on the corresponding drive.
F1
► Press the
function key to start the
operating system.
► Press the function key
BIOS Setup.
or our customer
f.
F2
ey
to access the
ad Setup Defaults.
F2
to access the
96Fujitsu
Loading...
+ hidden pages
You need points to download manuals.
1 point = 1 manual.
You can buy points or you can get point for every manual you upload.