Fujitsu America, Inc.has made every effort to ensure the accuracy and completeness of this document. Because ongoing development efforts are made to
continually improve the capabilities of our products, however, the data contained herein represents Fujitsu design objectives and is provided for comparative
purposes; actual results may vary based on a variety of factors. This product data does not constitute a warranty. Specifications are subject to change without
knowledge.
Fujitsu and the Fujitsu logo are registered trademarks of Fujitsu Limited; STYLISTIC is a registered trademark of Fujitsu America, Incorporated.
Microsoft and Windows are registered trademarks or trademarks of Microsoft Corporation in the United States and/or other countries.
The SD Logo is registered with the U.S. Patent and Trademark Office and with other trademark offices around the world by SD-3C, LLC.
Intel and Intel Core are trademarks or registered trademarks of Intel Corporation or its subsidiaries in the United States and other countries.
OmniPass is a trademark of Softex, Inc.
Google is a trademark or registered trademark of Google Incorporated.
Atheros is a registered trademark of Atheros Communications, Inc.
Norton Internet Security is a trademark of Symantec Corporation in the United States and other countries.
AirPrime is a trademark of Sierra Wireless Inc.
Roxio is a trademark of Roxio, a division of Sonic Solutions.
Gobi3000 is a trademark of Qualcomm Inc.
Nuance and XT9 are either registered trademarks or trademarks of Nuance Communications, Incorporated.
Adobe and Adobe Reader are registered trademarks or trademarks of Adobe Systems Incorporated in the United States and/or other countries.
Bluetooth and the Bluetooth logo are registered trademarks of Bluetooth SIG, Inc.
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Wi-Fi is a trademark of the Wireless Ethernet Compatibility Alliance (WECA).
All other products are trademarks or registered trademarks of their respective companies. All other trademarks mentioned herein are the property of their
respective owners
.
Copyright 2012 Fujitsu America, Inc. All rights reserved. No part of this publication may be copied, reproduced, or translated, without the prior written
consent of Fujitsu America, Incorporated. No part of this publication may be stored or transmitted in any electronic form without the prior consent of Fujitsu
America, Inc. B5FK-0881-01ENZ0-00
USER GUIDEFOR WIRELESS BROADBAND CONNECTION
IFYOUHAVETHEOPTIONAL WIRELESS WAN (WWAN) DEVICEINSTALLEDINYOUR HYBRIDTABLET, THE WWAN USER’S GUIDEISLOCATEDAT:
Declares that product:Base Model Configuration: STYLISTIC Q702 Hybrid Tablet
Complies with Part 15 of the FCC Rules.
This device complies with Part 15 of the FCC rules. Operations are subject to the following two conditions:
(1) This device may not cause harmful interference, (2) This device must accept any interference received,
including interference that may cause undesired operation.
IMPORTANT SAFETY INSTRUCTIONS
+
AC adapter output polarity:
This unit requires an AC adapter to operate. Use only UL Listed I.T.E. Adapters with an output rating of 19 VDC, with a current of 3.16A (60 W).
When using your Hybrid Tablet, basic safety precautions should always be followed to reduce the risk of fire, electric shock and injury to persons, including
the following:
CAUTION: HOT SURFACE: THEBOTTOMOFTHISCOMPUTERCANBECOMEHOTWHENUSEDFORLONGPERIODSOFTIME. WHENUSINGTHIS
The STYLISTIC® Q702 Hybrid Tablet is a high-performance pen-based computer that has been designed to support
Microsoft® Windows® 8 Pro and Microsoft Windows 7 Professional editions.
This manual explains how to operate your Hybrid Tablet hardware and built-in system software.
The STYLISTIC Q702 Tablet is a completely self-contained unit with a 11.6” HD IPS display with 160 degree vertical and
horizontal viewing angles. It has a powerful interface that enables it to support a variety of optional features.
Conventions Used in the Guide
Pages with additional information about a specific topic are cross-referenced within the text. On screen buttons or
menu items appear in bold. Example: Click OK to restart your Hybrid Tablet.
Before you place the call, you should have the following information ready so that the customer support
representative can provide you with the fastest possible solution:
• Product name
• Product configuration number
• Product serial number
• Purchase date
• Conditions under which the problem occurred
• Any error messages that have occurred
• Type of device connected, if any
Fujitsu Shopping Online
You can go directly to the online by going to the website at: www.shopfujitsu.com.
Maintaining Latest Configuration
To ensure that you always have the most current driver updates related to your system, you should occasionally access
the Fujitsu Software Download Manager (FSDM) utility. The FSDM utility is available to allow you to download the
latest drivers, utilities, and applications from the Fujitsu Support site. If you have a Windows 7 operating system, you
will need to go to the Support Site (http://support.fujitsupc.com/CS/Portal/support.do?srch=DOWNLOADS).
Limited Warranty
Your STYLISTIC Tablet is backed by a Fujitsu International Limited Warranty. Check the service kit that came with your
tablet for the Limited Warranty period and terms and conditions.
12
- About This Guide
Chapter 1
Getting to Know Your Hybrid Tablet
Overview
The STYLISTIC® Q702 Hybrid Tablet
is a high-performance pen-based
computer that has been designed
to support Microsoft® Windows® 8
Pro and Windows 7 Professional
editions.
The Q702 Hybrid Tablet is called a
“hybrid” because when used with
the optional keyboard docking
station, it has the looks and
functionality of a traditional
laptop.
This chapter provides an overview
of the STYLISTIC Q702 Hybrid
Tablet and its many features.
Figure 1. STYLISTIC Q702 Hybrid Tablet
13
Locating the Connectors and Controls
Front Web Camera
Display
Speaker
Web Cam Access LED
Windows Button
Speaker
Docking Cradle Connector
Features and controls that you use to operate your Hybrid Tablet are outlined below and illustrated in Figures 2 and
3. Details on using these features and controls are provided later in this manual.
Figure 2. STYLISTIC Q702 Hybrid Tablet Features (Bottom, Right View)
Front Features
Front Web Camera
The front-facing HD (1280x720 pixel) web camera allows you to take pictures of yourself to send over the internet.
For information on using the microphone and web cam, see the documentation associated with the YouCam
application.
Web Cam Access LED
The web cam access LED indicates when the web camera is in use.
14
- Locating the Connectors and Controls
Display
The 11.6” HD IPS display offers 160 degree vertical and horizontal viewing angles.
Speakers
The speakers allow you to hear stereo sound from the system.
Windows Button
Pressing the Windows button gives you quick access to the Start menu.
Docking Cradle Connector
Allows you to connect the optional STYLISTIC Keyboard Docking Station.
15
- Locating the Connectors and Controls
Figure 3. STYLISTIC Q702 Hybrid Tablet Features (Back View)
Rear Web Camera
Fingerprint Sensor
Shutdown Button
Back Features
Rear Web Camera
The FHD (1920x1080 pixel) rear web camera allows you to take pictures of objects in front of you for sharing over the
internet. For information on using the camera, see the documentation associated with the YouCam application.
Fingerprint Sensor
The fingerprint sensor allows you to start your system by swiping your finger over the sensor. See “Introducing the
Fingerprint Sensor Device” on page 112.
Shutdown Button
The Shutdown button is a recessed button that can be used in the event that the tablet will not power down using
the Power/Suspend/Resume switch. This button should not be used to power down the system under normal
circumstances. See “System Shutdown Button” on page 45.
16
- Locating the Connectors and Controls
Air VentsUSB 3.0 Connector
SD Card Slot
DC In Jack
Figure 4. STYLISTIC Q702 Hybrid Tablet Features (Left View)
Left features
Air Vents
The air vents are used to cool the system to prevent overheating.
Allows you to connect Universal Serial Bus-compliant devices (compliant with USB Standard Revision 3.0) to the
Hybrid Tablet.
DC In Jack
Allows you to connect the AC adapter or auto adapter.
SD Card Slot
The Secure Digital (SD) card slot allows you to insert a flash memory card for data storage. Flash memory cards allow
you to transfer data to and from a variety of different digital devices. See “Secure Digital Cards” on page 46.
17
- Locating the Connectors and Controls
Figure 5. STYLISTIC Q702 Hybrid Tablet Features (Right View)
USB 2.0 Connector
HDMI Connector
Power/Suspend/Resume Switch
Volume Down Button
Volume Up Button
Rotate Display Button
Wireless Device Switch
Pen Attachment Slot
Headphone/Line Out Jack
Microphone/ Line In Jack
Pen Tether
Attachment Point
Right Features
USB 2.0 Connector
Allows you to connect Universal Serial Bus-compliant devices (compliant with USB Standard Revision 2.0) to the
Hybrid Tablet. Two additional USB 2.0 ports are located on the optional Keyboard Docking Station.
Power/Suspend/Resume Switch
Allows you to turn on, off, sleep, resume, hibernate or wake the Hybrid Tablet in order to optimize battery life. See
“Starting Your STYLISTIC Hybrid Tablet” on page 38.
Volume Up / Volume Down Buttons
The Volume Up and Volume Down buttons allow you to control the volume of the tablet.
Pen Attachment Slot
The pen attachment slot allows you to attach an optional pen holder to secure your pen.
Pen Tether Attachment Point
The pen tether attachment point is used to connect your pen -- or stylus -- to the system to prevent its loss.
18
- Locating the Connectors and Controls
Headphone/Line Out Jack
The headphone jack allows you to connect headphones.
Microphone/Line In Jack
The microphone jack allows you to connect an external stereo microphone.
Wireless Device On/Off switch
The wireless device on/off switch is used to turn the optional WLAN, WWAN, and Bluetooth devices on and off.
Switching the device off when not in use will help to extend battery life.
Rotate Display Button
The Rotate Display button allow you to change the orientation of the display from horizontal to vertical.
HDMI Connector
The HDMI port is used to connect compatible digital devices with your computer (such as a high-definition television
or AV receiver).
19
- Locating the Connectors and Controls
Status Indicator Panel
PowerBattery
Battery
SSD Access
Charge
Level
Icons appear under each of the system status LEDs in the status display indicating the status of the solid state
drive, system power, battery charge and battery level status. The location of icons in the Status display is shown in
Figure 6.
Table 1 explains how the LEDs associated with the individual icons are displayed, and describes what the variations
of the displays indicate. (If an icon is not displayed, it indicates that the related system function is off or inactive.
Figure 6. Status Display Icons
20
- Status Indicator Panel
Table 1 . Status Display Conditions
In the following table, a “blinking” LED flashes at the rate of once per second; an LED that is “blinking, slow” flashes at the rate of one second on, five
seconds off.
IconLED StateRemarks
Green, solidThe indicator lights up green: The solid state drive is being accessed.
SSD Access
Battery Level
Battery Charge
Power
Green, solidThe battery is fully charged.
Orange, solid
The battery is partially charged.
Red, solidThe battery is nearly discharged.
OffThe Tablet is switched off or in Save-to-Disk mode.
Green, solid
Orange, solid
Red, blinking
The AC Adapter is connected.
The battery is being charged.
Battery charging error
OffAC Adapter is disconnected.
Blue, solid, The system is turned on.
Blue, blinking
Off
The notebook is in sleep mode (Save-to-RAM).
The notebook is switched off or in Save-to-Disk mode.
21
- Status Indicator Panel
Figure 7. Hybrid Tablet Display Panel
Display Panel
Your STYLISTIC Q702 Hybrid Tablet contains an LCD display panel that is backlit for easier viewing in bright
environments. The slate design of your Hybrid Tablet allows you to easily hold the unit and rotate it 90o, 180o, or 270o
in either direction. This display is used as a tablet, much as you would a pad of paper. The tablet can also be used in
conjunction with the optional keypad dock to create a traditional notebook form.
Adjusting Display Panel Brightness
To adjust brightness with the power management utility:
Click Start -> Control Panel. In View by:, select one of the icon views. Select Display, then click Adjust brightness in
the left pane. Under Select a power plan, select the plan settings you want to use. Drag Screen brightness: bar (at
the bottom of the window) to the left or right, depending on your preference.
22
- Display Panel
Holding the Hybrid Tablet
Orientation:
The STYLISTIC Q702 can be held in any of the following orientations, as dictated by your operating system:
• Primary Landscape: Functional in Windows 7 and Windows 8
• Secondary Portrait: Functional in Windows 7 and Windows 8
• Secondary Landscape: Non-functional in Windows 7; system is functional in Windows 8, but WLAN/WWAN
device is disabled.
• Primary Portrait: Functional in Windows 7 and Windows 8
(The orientation nomenclatures reflect those used in the button utility). When you rotate the system using the
Rotation button, the order in which it rotates is illustrated below.
Primary Landscape Orientation
Secondary Portrait
Orient
ation
Figure 8. Tablet orientations
23
- Display Panel
Secondary Landscape Orientation
(Windows 7: Non-functional;
Windows 8: Functional w/o
WLAN / WWAN)
Primary Portrait
Orientation
Holding Angle:
Depending upon the angle you hold the tablet, you may experience power reductions due to the triggering of
functions that aren’t active at “normal” angles. Ideally, you should hold the tablet at 45 degrees or greater.
Figure 9. Holding Angle
24
- Display Panel
Active Digitizer/Touchscreen
Active Digitizer Display
The integrated active digitizer allows you to use the
included stylus (also called a “pen”) as a pointing
device. (For detailed information about caring
for your stylus, go to “Caring for the Pen” on
page 31.)
You can use the stylus to click, double-click, drag
items and icons, write text, or to draw like a pen or
pencil in applications that support this behavior,
such as drawing or painting programs. See the
documentation that came with your application for
details.
To left-click, touch the object you wish to select and then lift
the stylus tip immediately.
Figure 11. Clicking on the Active Digitizer Display
Figure 12. Right-clicking Active Digitizer
Right-Clicking on Active Digitizer
Right-click can be accomplished by holding the front
of the toggle button down while tapping on the
screen. To change the settings for the right-click
feature, go to Start -> Control Panel -> Pen and Touch.
In the Pen Options tab, select “Press and Hold” then
click the [Settings] button.
26
- Active Digitizer/Touchscreen
Double-Clicking
To double-click, touch the item twice, and then immediately
remove the stylus tip.
Dragging
Draggin g means moving an item with t he st ylus by touching
the screen, moving and then lifting the stylus. To drag, touch
the Active Digitizer Display with your stylus on the item you
wish to move. While continuing to touch the screen with the
stylus, drag the item to its new location by moving the stylus
across the screen, and then lifting the stylus to release it.
Figure 13. Double-clicking the Display
27
- Active Digitizer/Touchscreen
Figure 14. Dragging on the Display
Calibrating the Display
In order to ensure accurate tracking between the stylus and cursor, you must run the Calibration Utility before you use
the system for the first time, or after you change the display resolution.
To run the calibration utility:
1From the Modern Start screen, right-click then select "All Apps". Select Control Panel.
2Double-click the Tablet Settings icon and select the Display tab
3Click the [Calibrate] button, then select whether you want to calibrate pen input or touch input.
4Adjust the display of your Hybrid Tablet to a comfortable angle and find the (+) symbol in the upper-left corner
5Using the stylus or your finger (depending upon which type of input you are calibrating), firmly touch the screen
directly on the (+) symbol. Lift the stylus from the screen and the target will move to a different location on the
screen.
6Repeat step 5 until you have selected all of the (+) symbols.
7Once you have selected all the symbols, press the [OK] button.
8Touch the stylus to various points on the screen to verify that the screen is correctly calibrated. If you are not
satisfied with the screen’s calibration, press the [Calibrate]) button to begin again.
28
- Active Digitizer/Touchscreen
Using the Capacitive Touchscreen
Certain configurations of this Hybrid Tablet have an optional dual digitizer that allows you to use either the stylus or
your finger(s) as a pointing device. This type of display also allows you to use “gestures” to perform such actions as
scroll, zoom, and rotate.
To perform a right-click action using two fingers, press the first finger at the location you want to perform a right-click,
then quickly tap and release the second finger on the screen.
Gesture Mode
To initiate gesture mode, two fingers must touch the screen within 200 ms of each other. If the second finger touches
the screen after 200 ms has elapsed, the second finger is ignored. If more than two fingers touch the screen in that
time, Advanced Gesture Mode is activated instead. When Gesture Mode is activated, no cursor movement is sent to
the system.
When both fingers are removed, Gesture mode ends. When a third finger is added, gesture mode ends and Advanced
gesture mode is activated. Note that if a gesture can’t be recognized, no action is taken. In that case, remove both
fingers from the screen and try again.
Scrolling Gesture
To scroll through long documents or on a web page, place both fingers on the screen (one finger quickly followed by
the second). If at least one finger has moved at least 3 mm, a scroll is considered. If both fingers are moving in the
same direction and parallel (given a tolerance of 5 mm), Scroll Mode is activated. If one finger is stationary, it is not
considered a scroll. If either finger is lifted, Scroll Mode is canceled.
29
- Active Digitizer/Touchscreen
Zoom Gesture
The zoom gesture is especially helpful when viewing pictures. To zoom in, place two fingers on the item you want to
enlarge (one finger quickly followed by the second), then spread them away from each other.
If at least one finger has moved at least 10 mm, a zoom event is considered. If the distance between the fingers has
changed by at least 10 mm, and both fingers have stayed on approximately the same line, Zoom Mode is entered. If
either finger strays more than 10 mm from the "zoom line" created when the fingers first made contact, the zoom is
canceled.
To zoom out, place two fingers on the item you want to reduce (one finger quickly followed by the second), then move
them towards each other.
Rotate Gesture
To change the orientation of an object on the screen, place two fingers on the image you want to rotate (one finger
quickly followed by the second), then move them in opposite directions (as if you were turning a knob). The direction
the item turns is dependant upon the direction you move your fingers.
If at least one finger moves at least 12 mm, a rotate is considered. If one finger is stationary (moving less than 5 mm
in any direction), and the other is moving, a rotate is considered. If the fingers begin moving in the same direction,
the rotation is canceled. If the distance between the fingers changes by more than 10 mm, the rotation is canceled.
Accessing the OnScreen TouchPad
Your tablet has a handy on-screen touchpad that offers a variety of helpful functions. Features of the OnScreen
TouchPad include:
• Virtual Mouse Emulator: The Virtual Mouse Emulator works in much the same manner as a hardware mouse.
With the virtual mouse, you can scroll, drag, and click, as well as perform [Ctl]+[Click] and [Shift]+[Click]
actions.
• Application Launch/Key Macro: This window provides access to five pages, each of which can contain up to
twenty buttons. Each button can be programmed to open an application, a folder, document, or key (such as
[Esc], [ Alt+X] and [Page Up]).
• Digital Keyboard: This window provides a soft keyboard for use in mathematical procedures. It works in much
the same way as the Windows standard calculator.
30
- Active Digitizer/Touchscreen
To access the OnScreen TouchPad, go to the Start Menu > All Programs > Fujitsu OnScreen TouchPad. To learn more
about the utility, click on Usage and Help.
There are a few changes you can make to your pen settings in order to make it more suitable to your needs (such as
changing the pressure sensitivity). To do so, go to Start > Control Panel and select one of the icon views from the “View
by:” dropdown. Click on the Pen and Touch icon to open the window from which you can change a variety of pen
settings.
The pen contains a AAAA-battery. Before proceeding, be sure
to have a new battery available.
1Remove the rear Pen Cap (Figure 15).
2Remove the battery from the pen barrel.
3Insert the new battery into the pen barrel in the same
orientation as the one that was removed.
4Close the rear Pen Cap.
Figure 15. Replacing the Battery
32
- Active Digitizer/Touchscreen
Replacing the Pen Tip
Pen Tip
Pen Barrel
With use, the pen tip may become worn or may pick up foreign
particles that can scratch the screen. A damaged or worn tip may not
move freely, causing unpredictable results when using the pen. If a
problem like this should occur, you should replace the pen tip.
1Pull the tip from the barrel.
2Using one of the new tips that were supplied with your pen,
insert the pointed end of the tip into the barrel and push it in
firmly until it is in place
Installing a Pen Tether
To prevent dropping or losing your pen, you should attach
it to your system using the pen tether that is included with
the system.
To attach the pen tether to your Hybrid Tablet, perform the
following steps:
1Attach the end of the pen tether with the smaller loop
to your pen. To do so, push the end of the tether under
the slot on the top of the pen, then thread the opposite
end of the tether through the loop.
Figure 16. Replacing the Pen Tip
2Attach the end of the pen tether with the larger loop to
the attachment point on the right side of your tablet.
To do so, insert the end of the pen tether through the
attachment point, then feed the pen through the large
loop in the tether.
33
- Active Digitizer/Touchscreen
Figure 17. Installing a Pen Tether
Hybrid Tablet Buttons
Rotation
Volume Down Button
Volume Up ButtonLock Button
Windows Button
The three Tablet buttons
are located on the righthand side of a horizontally-oriented system.
The Windows button is
located at the bottom
center of the display.
Figure 18. Application buttons
Volume Down Button Volume DownOpens BIOS setup
Volume Up ButtonVolume UpNone
Button Name
Primary
Function (Press)
Press at Splash
Screen*
34
- Hybrid Tablet Buttons
In BIOS Setup UtilityDescription
Acts as Down key
while in BIOS Setup
Acts as Up key while
in BIOS Setup
Pressing the Volume Down button decreases the
volume. While the system is starting up, it opens
the BIOS Setup utility, and while the BIOS is open,
it can be used to move the cursor down.
Pressing the Volume Up button increases the
volume. When the BIOS is open, it can be used to
move the cursor up.
Button Name
Primary
Function (Press)
Press at Splash
Screen*
In BIOS Setup UtilityDescription
Pressing and holding the button enables and
Rotation Lock Button
Enables/disable Auto
Rotation feature
Opens the Boot
menu
None
disables the Auto Rotate function. It also opens
the Boot menu if pressed while the system is
starting up.
In post-logon, the Windows button can be used to
perform two functions. When pressed alone, it
Windows Button
Open Start
menu/Ctl+Alt+Del
NoneNone
opens up the Start menu. While the Windows
button is being pressed, press the power button;
doing so acts the same as if pressing [Ctl] + [Alt]
+ [Del].
* “Press at Splash Screen” refers to the action that occurs when you press the button when the Fujitsu logo appears when you first start up
the system.
35
- Hybrid Tablet Buttons
Chapter 2
Getting Started with Your Hybrid Tablet
Power Sources
Your Fujitsu STYLISTIC Hybrid Tablet has three possible power sources: a primary Lithium Polymer battery, an AC
adapter or an optional Auto/Airline adapter.
Connecting the Power Adapters
The AC adapter or optional Auto/Airline adapter provides power for operating your Hybrid Tablet and charging the
batteries.
Connecting the AC Adapter
1Plug the DC output cable into the DC power jack of your STYLISTIC Hybrid Tablet.
2Plug the AC adapter into an AC electrical outlet.
Connecting the Optional Auto/Airline Adapter
1Plug the DC output cable into the DC power jack on your Hybrid Tablet.
2Plug the Auto/Airline adapter into the cigarette lighter of an automobile, or,
3Plug the Auto/Airline adapter into the DC power jack on an airplane seat.
36
Figure 19. Connecting the AC Adapter
DC Power Jack
AC Adapter
Switching from AC Adapter Power or the Auto/Airline Adapter to Battery Power
1Be sure that you have at least one charged battery installed.
2Remove the AC adapter or the Auto/Airline adapter.
THE LITHIUM POLYMERBATTERYISNOTCHARGEDUPONPURCHASE. INITIALLY, YOUWILLNEEDTOCONNECTEITHERTHE AC ADAPTERORTHE
UTO/AIRLINEADAPTERTOUSEYOUR HYBRID TABLET.
A
37
- Power Sources
Starting Your STYLISTIC Hybrid Tablet
Power On
Power/Suspend/Resume Switch
The Power/Suspend/Resume switch is used to turn on your STYLISTIC Hybrid Tablet from its off state. Once you have
connected your AC adapter or charged the internal Lithium Polymer battery, you can power on your tablet.
INSTALLEDANDCHARGED, ORTHATTHE AC OR AUTO/AIRLINEADAPTERISCONNECTEDANDHASPOWER.
To turn on your ST YLISTIC Hybrid Tablet from its off state, slide the
Power/Suspend/Resume switch, located on the right side of the
tablet (when the system is held horizontally). When you are done
working you can either leave your Hybrid Tablet in Suspend mode
or you can turn it off. See “Sleep Mode” on page 42 and “Powering
Off” on page 44
When you power on your STYLISTIC, it will perform a Power On
Self Test (POST) to check the internal parts and configuration for
correct functionality. If a fault is found, your STYLISTIC Hybrid
Tablet will emit an audio warning and/or an error message will be
displayed. See “Power On Self Test Messages” on page 62.
Depending on the nature of the problem, you may be able to
continue by starting the operating system or by entering the BIOS
setup utility and revising the settings.
.
Figure 20. Power/Suspend/Resume Switch
After satisfactory completion of the POST, your tablet will load
your operating system.
38
- Starting Your STYLISTIC Hybrid Tablet
NEVERTURNOFFYOUR STYLISTIC HYBRID TABLETDURINGTHE POWER ON SELF TEST (POST) ORITWILLCAUSEANERRORMESSAGETOBE
The procedure for starting-up your tablet is termed the Bootup sequence and involves your tablet’s BIOS. When your
tablet is first turned on, the main system memory is empty, and it needs to find instructions to start up your tablet.
This information is in the BIOS program. Each time you power up or restart your tablet, it goes through a boot
sequence which displays a Fujitsu logo until the operating system is found. During booting, your tablet is performing
a standard boot sequence including a Power On Self Test (POST). When the boot sequence is completed without a
failure and without a request for the BIOS Setup Utility, the system displays the operating system’s opening screen.
The boot sequence is executed when:
• You turn on the power to your tablet.
• You restart your tablet from the [Settings]->[Power] menu.
• The software initiates a system restart; for example, when you install a new application.
Hard Disk Drive Passwords
To provide additional security for your data, you can assign passwords to your hard disk drive(s). This feature is
managed in the system BIOS Setup Utility. See
BIOS Setup Utility
below for information about accessing the utility.
The BIOS Setup Utility sets up the operating environment for your tablet. Your BIOS is set at the factory for normal
operating conditions, therefore there is no need to set or change the BIOS’ environment to operate your tablet.
39
- Starting Your STYLISTIC Hybrid Tablet
The BIOS Setup Utility also allows you to configure such features as the System Data Security feature parameters, such
as passwords.
Entering the BIOS Setup Utility
To enter the BIOS Setup Utility do the following:
1Turn on or restart your tablet.
2To enter the BIOS Setup Utility, press the [F2] key once the Fujitsu logo appears on the screen. This will open the
main menu of the BIOS Setup Utility with the current settings displayed.
Press the right or left arrow keys key to scroll through the other setup menus to review or alter the current settings.
BIOS Guide
A guide to your tablet’s BIOS is available online at our service and support Website at:
http://solutions.us.fujitsu.com/www/content/support/contact/index.php. Once there, select User’s Guides under
Online Support. Select your Product, Series, and Model, then click [Go].
We strongly recommend that you not attach any external devices or put a DVD/CD in your drive until you have gone
through the initial power on sequence.
When you turn on your tablet for the first time, it will display a Fujitsu logo on the screen. If you do nothing the system
will load the operating system, and then the Windows Welcome will begin.
Starting Windows the First Time
After you boot up the system the first time and follow the instructions on the screen, you will eventually come to the
Welcome window. After sign-in, it takes less then a minute for the computer to boot to Windows; during that time
the progress bar and interactive messages are displayed on the screen.
40
- Starting Your STYLISTIC Hybrid Tablet
During the course of the first start up, you will need to read and accept the End User License Agreements (EULAs) for
Microsoft and Fujitsu.
THEBEGINNINGOFTHE WINDOWS WELCOME PROCESS, EVENIFYOUSHUTYOURTABLETDOWNANDSTARTITUPAGAIN.
Several additional windows will appear, prompting you to enter a name and description for your computer, an
Administrator password, and a domain name. Read the instructions on the screens carefully and fill in the
information as directed.
Following first boot, you will arrive at the Modern start sc reen. Some useful shortcuts for your reference: Press the
Windows + D keys to go to traditional Windows desktop or press Windows + M keys to load the traditional Windows
desktop and minimize all applications.
Installing Bonus Apps
After you have started your system the first time, you will see a Bonus Apps icon on your desktop. Click on
the icon to see which additional applications are available for you to install. You can also access Bonus Apps
by opening the Charms panel from the Modern Start screen and searching for "Fujitsu BonusApps". Applications that
are already installed appear in grey; those that are available for installation appear in blue.
Select the applications you wish to install by selecting the checkbox adjacent to your selection, or click [Select All] if
you would like to install all available applications. Once you have made your selections, click [Install].
Note that in some cases (depending upon which application was selected for installation) after installation
completes, the system will prompt you to reboot. There are also cases in which if multiple applications are selected
to install but one of them needs a reboot, the system will reboot and continue installing the rest of the selected
applications.
Registering your Tablet with Fujitsu
You can register your tablet by going to our website at: https://store.shopfujitsu.com/fpc/Ecommerce/Service.jsp. You
will need to be set up with an Internet Service Pro
vider (ISP) to register online.
41
- Starting Your STYLISTIC Hybrid Tablet
Power Management
Your Fujitsu STYLISTIC Hybrid Tablet has many options and features for conserving battery power. Some of these
features are automatic and need no user intervention. However, others depend on the parameters you set to best suit
your operating conditions, such as those for the display brightness. Internal power management for your Hybrid
Tablet may be controlled from settings made in your operating system, pre-bundled power management application,
or from settings made in BIOS setup utility.
Besides the options available for conserving battery power, there are also some things that you can do to prevent
your battery from running down as quickly. For example, you can create an appropriate power saving profile, put your
Hybrid Tablet into Sleep mode when it is not performing an operation, and you can limit the use of high power
devices. As with all mobile, battery powered computers, there is a trade-off between performance and power savings.
Power/Suspend/Resume Switch
When your Hybrid Tablet is active, the Power/Suspend/Resume switch can be used to manually put the Hybrid Tablet
into Sleep mode. Slide the Power/Suspend/Resume switch when the Hybrid Tablet is active, but not actively accessing
anything, and immediately release the button.
If your tablet is suspended, sliding the Power/Suspend/Resume switch returns it to active operation. You can tell
whether the system is Suspended by looking at the Power indicator. If the indicator is visible and not flashing, your
Hybrid Tablet is fully operational. If the indicator is visible
is not visible, the power is off or your tablet is in Hibernation mode.
Sleep Mode
Sleep mode in Windows saves the contents of your system memory during periods of inactivity by maintaining power
to critical parts. This mode turns off the CPU, display, hard drive, and all other internal components except those
necessary to maintain system memory and for restarting.
and
flashing, the tablet is in Sleep mode. If the indicator
Your Hybrid Tablet can be put in sleep mode by:
• Sliding the Power/Suspend/Resume switch when your system is turned on.
• Selecting Sleep from the [Settings]->[Power] menu.
• Timing out from lack of activity.
• Allowing the battery to reach the Dead Battery Warning condition.
42
- Power Management
Your Hybrid Tablet’s system memory typically stores the file on which you are working, open application information,
and any other data required to support operations in progress. When you resume operation from Sleep mode, your
tablet will return to the point where it left off. You must use the Power/Suspend/Resume switch to resume operation,
and there must be an adequate power source available, or your Hybrid Tablet will not resume.
The Hibernation feature saves the contents of your Hybrid Tablet’s system memory to the hard drive as a part of the
Suspend/Resume mode. Hibernation is enabled by default.
Defining Power Button Action
To determine what occurs when the power button is pressed, follow these steps:
1From the Modern Start screen, press [Windows]+[X]. Select Control Panel from the menu, then select Power
Options.
2Select “Choose what the power button does”, then make your selections (Do Nothing, Sleep, Hibernate, or Shut
Down).
Windows Power Management
The Power Options icon located in the Windows Control Panel allows you to configure some of the power
management settings. For example, you can use the Power Options to set the timeout values for turning off the
display and hard disks whether you are running the Hybrid Tablet on battery power or one of the adapters.
43
- Power Management
Restarting the System
If your system is on and you need to restart it, be sure that you use the following procedure.
1From the Modern Start screen, open Charms ([Windows]+C) or mouse over [-] in the bottom right corner of the
If you turn off the power while accessing a disk there is a risk of data loss. To ensure that your Hybrid Tablet shuts
down without error, use the Windows shut down procedure.
Using the correct procedure to shut down from Windows allows your Hybrid Tablet to complete its operations and turn
off power in the proper sequence to avoid errors. The proper sequence is:
From the Modern Start screen, open Charms ([Windows]+C) or mouse over [-] in the bottom right corner of the
screen), then click [Settings]->[Power]. Select Shut down from the list.
If you are going to store your notebook for a month or more see the Care and Maintenance Section.
44
- Power Management
System Shutdown Button
Ordinarily, you power down your system by clicking following the steps above. You can also use the
Power/Suspend/Resume button to power down the system by holding it down for approximately five seconds. This
can be useful if the system is "hung up", but it shouldn’t be used as the normal means of shutdown.
If you cannot power down your system by either of these methods, you can use the Shutdown button on the bottom
of your tablet (See Figure 3 for location). This method should only be used as a last resort when traditional methods
do not work. To shut down your system with the Shutdown button, first disconnect any AC adapter that may be
connected. Insert a small tool such as the tip of a paper clip into the opening and press the button for a couple of
seconds. If you power down your system with the Shutdown button, be sure to plug in an AC adapter before turning
it back on.
45
- Power Management
Chapter 3
SD Card
SD Card Slot
User-Installable Features
Secure Digital Cards
Your STYLISTIC Hybrid Tablet supports Secure Digital
(SD) cards, on which you can store and transfer data to
and from a variety of digital devices. These cards use
flash memory architecture, which means they don’t
need a power source to retain data. Note that SD and
SDHC Cards are supported, but SDXC Cards are not.
SD Cards allow portable storage among a variety of
devices, such as cell phones, GPS systems, digital
cameras, and PDAs. SD Cards transfer data quickly, with
low battery consumption.
46
Figure 21. SD Card Slot - Rear Access
Installing SD Cards
When holding the Hybrid Tablet in horizontal position with the bottom side up and the fingerprint sensor at the
bottom left, the SD Card slot is located near the DC port on the left side of the system (Figure 21). To install an SD
Card, follow these steps:
1See your specific card manual for instructions on the installation of your card. Some cards may require that your
Hybrid Tablet is off while installing them.
2Make sure there is no card currently in the slot. If there is, see Removing an SD Card.
3With the product label facing in the same direction as the display screen, insert your card into the slot.
4Push the card firmly into the slot until it is seated in the connector.
1Select Safely Remove Hardware from the System Tray. Highlight the card in the list, then click [Stop].
2Push the SD Card in until it unlatches. It will then eject from the slot for removal.
47
- Secure Digital Cards
Keyboard Docking Station
DC In
USB 2.0 port
External Monitor Connector
Tablet Support
Docking
Connector
USB 2.0 port
LAN (RJ-45) Jack
Touchpad
Pen garage
Tablet Support Release Latch
Pen Release
The optional keyboard docking station extends the functionality of your STYLISTIC® Tablet and turns it into a truly
“hybrid” system by providing a keyboard, touchpad, rechargeable and removable battery, status LEDs, two USB 2.0
ports, a LAN port, external monitor port, and DC power.
The docking station connects to the bottom edge of your STYLISTIC Hybrid Tablet, and folds up to create a protective
cover over the display.
Figure 22. Docking Station - RearFigure 23. Docking Station - Front
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- Keyboard Docking Station
Docking Station Components
The following is a brief description of the docking station’s panel components. (Figures 22 and 23).
Tablet Support Release Latch
The tablet support on the back of the docking station acts as a support when it is open so that you can use the tablet
in a hands-free vertical position and close it as a traditional notebook. To release the panel from the back of the
docking station, slide the latch to the left. To attach it to the docking station, set the tablet into the tablet support,
then snap the two together.
USB 2.0 Ports (Qty. 2)
Universal Serial Bus (USB) 2.0 ports allow you to connect USB devices. USB 2.0 ports are backward-compatible with
USB 1.1 devices. There are two USB ports on the docking station: one on the left side and one on the right side.
DC Power Jack
The DC power jack allows you to plug in the AC adapter to power your Hybrid Tablet and charge the internal battery.
LAN (RJ-45) Jack
The internal LAN (RJ-45) jack is used for an internal LAN connection.
External Monitor Connector
The external monitor connector allows you to connect an external monitor or LCD projector.
Docking Connector
The docking connector allows you to connect the Docking Station to your STYLISTIC Hybrid Tablet.
The Touchpad pointing device is a mouse-like cursor contr
ol with two buttons (left and right).
49
-
Pen Garage
Docking
Connector
Tablet Support
Release Latch
The pen garage is used to store the pen when it is not in use. This helps you keep track of the pen so it is not misplaced
or lost.
Pen Release
The pen release is used to eject the pen from the pen garage. Slide the pen release to the right when the pen is in
the garage; doing so will cause the pen to pop out of the garage.
Attaching the Docking Station
To attach the Docking Station, align the docking connector on the bottom of your Hybrid Tablet with the connector
on the Docking Station and push the corners down simultaneously. (Figure 24)
Figure 24. Attaching the Docking StationFigure 25. Detaching the Docking Station
50
-
Detaching Docking Station
Battery Lock
Battery Latch
Lift Point
To detach the Docking Station, slide the tablet support release latch to the left and lift the Hybrid Tablet away from
the Docking Station to detach it. (Figure 25)
Changing the Battery
The keyboard docking station is equipped with a rechargeable, removable battery. The battery can be charged by
connecting the AC Adapter to the DC In port on the left side of the docking station (Figure 22).
Figure 26. Docking Station - BottomFigure 27. Removing the Battery
To remove the battery for replacement with a new battery or when storing the docking station for a long period of
time, perform the following steps (Figure 27):
1Turn the docking station upside down.
2While pushing the battery lock, slide the battery latch to release the battery.
3Lift the battery at the lift point and remove it from the battery bay.
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-
Docking Station Status Indicators
Docking Indicator
Battery Charging
Battery Level
Num Lock
Caps Lock
Scroll Lock
There are two sets of status indicators on the docking status, one on the left front edge and one on the left back
corner.
Figure 28. Docking Station Status Indicators
Docking Indicator
The docking indicator lights when the tablet is properly seated in the tablet support.
Battery Charge Indicator
The battery charge indicator shows the charging status of the keyboar
d dock battery. (See Table 1 on page 21 for
equivalent system indicator states).
52
-
Battery Level Indicator
The Battery Level indicator displays the charge level of the keyboard dock battery pack. (See Table 1 on page 21 for
equivalent system indicator states).
NumLk Indicator
The NumLk indicator shows that the integral keyboard is set in ten-key numeric keypad mode.
CapsLock Indicator
The CapsLock indicator shows that your keyboard is set to type in all capital letters.
ScrLk Indicator
The ScrLk indicator shows that your scroll lock is active.
53
-
Chapter 4
Troubleshooting Your Hybrid Tablet
Troubleshooting
There may be occasions when you encounter simple setup or operating problems that you can solve on the spot, or
problems with peripheral devices that can be solved by replacing the device. The information in this section helps you
isolate and resolve some of these straightforward issues and identify failures that require service.
Identifying the Problem
If you encounter a problem, go through the following procedure before pursuing complex troubleshooting:
1Turn off your STYLISTIC Hybrid Tablet.
2Make sure the AC adapter is plugged into your Hybrid Tablet and to an active AC power source.
3Make sure that any cards installed are seated properly. If it appears that there is a problem with a card, remove
the card from the slot, thus eliminating it as a possible cause of failure.
4Make sure that any devices connected to the external connectors are plugged in properly. You can also disconnect
such devices, thus eliminating them as possible causes of failure.
5Turn on your Hybrid Tablet. Make sure it has been off at least 10 seconds before you turn it back on.
6Go through the boot sequence.
7If the problem has not been resolved, refer to the Troubleshooting Table that follows for more detailed
8If you have tried the solutions suggested in the Troubleshooting Table without success, contact your support
representative:
Toll free: 1-800-8FUJITSU (1-800-838-5487)
Web site: http://solutions.us.fujitsu.com/www/content/support/contact/index.php.
Before you place the call, you should have the following information ready so that the customer support
representative can provide you with the fastest possible solution:
• Product name
• Product configuration number
• Product serial number
• Purchase date
• Conditions under which the problem occurred
• Any error messages that have occurred
• Type of device connected, if any
See the Configuration Label on the bottom of your Hybrid Tablet for configuration and serial numbers.
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- Troubleshooting
Specific Problems
Using the Troubleshooting Table
When you have problems with your Hybrid Tablet, try to find the symptoms under the Problem column of the
troubleshooting table for the feature giving you difficulty. You will find a description of common causes for that
symptom under the column Possible Cause and what, if anything, you can do to correct the condition under Possible
Solutions. All possible causes or solutions may not apply to your Hybrid Tablet.
There is no sound coming
from the built-in speaker.
The volume is turned too low.Adjust the volume control on your Hybrid Tablet and operating system. Click the Vol-
Headphones are plugged into
your tablet.
Hard Drive Problems
You cannot access your hard
drive.
The wrong drive designator was
used by an application when a
bootable disc was used to start
the Hybrid Tablet.
Security is set so your operating
system cannot be started without a password.
Keyboard or Mouse Problems
You have installed an
optional external keyboard
or mouse, and it does not
seem to work.
You have connected an
external keyboard or a
mouse and it seems to be
locking up the system.
Your external device is not properly installed.
Your operating system is not set
up with correct software driver
for that device.
Your operating system is not
setup with correct driver.
Your system has crashed.Try to restart your Hybrid Tablet.
ume icon in the system tray on the bottom right of the screen. (It looks like a
speaker). If the Mute box has a red circle on it, click on it to deselect it.
Plugging in headphones disables the built-in speaker. Remove the headphones.
Verify drive designator used by application is in use by the operating system. When
the operating system is booted from a CD, drive designations are automatically
adjusted.
Verify your password and security settings.
Re-install your device.
Check your device and operating system documentation and activate the proper
driver.
Check your device and operating system documentation and activate the proper
driver.
See “Device Ports” on page 82.
Pen Input Problems
Cursor is not tracking the
pen.
Display needs to be calibratedSee “Calibrating the Display” on page 28. for more information.
57
- Troubleshooting
ProblemPossible CausePossible Solutions
Tablet is not responding to
the pen
Memory Problems
Your System screen in the
Control Panel doesn’t show
correct amount of memory.
USB Device Problems
Your system doesn’t recognize a USB device you
installed, or the device
doesn’t work properly.
Power Failures
You turn on your Hybrid Tablet and nothing seems to
happen.
System may have crashed.If the Hybrid Tablet does not respond to the pen, connect an external keyboard to the
system to see if it responds to keyboard commands. If the system doesn’t respond to
a keyboard, the application or system may have crashed, and it may be necessary to
reboot the system. If the system responds to a keyboard but not to a pen, contact
your local help desk or reseller, or call Fujitsu Service and Support at 1-800-8Fujitsu
(1-800-838-5487) for further assistance.
You have a memory failure.Check for Power On Self Test (POST) messages.
See “Power On Self Test Messages” on
page 62.
The device is not properly
installed.
The device may have been
installed while an application
was running, so your system is
not aware of its installation.
Your device may not have the
correct software driver active.
The installed battery is completely discharged or there is no
power adapter installed.
Remove and re-install the device.
Close the application and restart your Hybrid Tablet.
See your software documentation and activate the correct driver.
Check the Status Indicator Panel to determine the presence and condition of the battery. See “Status Indicator Panel” on page 20. Install a charged battery or a Power
adapter.
The battery is installed but is
faulty or very low.
System is at a critical thermal
limit.
When the battery reaches a critically low level, the system is forced into Sleep mode
to avoid a total system power failure. To correct this problem, either connect an external power supply (such as the AC adapter), or install a charged battery in the tablet.
To avoid damage to heat-sensitive components, the system enters sleep mode when
it gets too hot. System operation cannot be resumed until the Hybrid Tablet cools off
to a tolerable temperature. Move the Hybrid Tablet to a cooler location.
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- Troubleshooting
ProblemPossible CausePossible Solutions
You turn on your Hybrid Tablet and nothing seems to
happen.
(continued)
Your STYLISTIC Hybrid Tablet
turns off all by itself.
Your Hybrid Tablet will not
work on battery alone.
AC power adapter is not plugged
in properly.
The power adapter has no power
from the AC or airline outlet.
The power adapter is faulty.Try a different power adapter.
The power management parameters are set for auto timeouts
which are too short for your
operating needs.
Your power adapter has failed or
lost its power source.
You ignored a low battery alarm
until the battery entered Dead
Battery Suspend mode.
You have a battery failure.Verify the condition of the battery using the Status Indicator panel. If the battery is
The installed battery is dead.Replace the battery with a charged one or use an adapter.
No battery is installed.Install a charged battery.
Battery is improperly installed.Verify that the battery is properly connected by re-installing it.
Verify that your adapter is connected correctly.
Move the AC cord to a different outlet, or check for a line switch or tripped circuit
breaker. If you are using an auto/airline adapter in a car be sure the ignition switch is
in the On or Accessories position.
Move the mouse to restore operation. If that fails, push Power/Suspend/Resume
switch. Check your power management settings, or close your applications and go to
Power Options located in the Control Panel to adjust timeouts to better suit your
needs.
Make sure the adapter is plugged in and the outlet has power.
Install a power adapter, then push the Power/Suspend/Resume switch.
See “Power Sources” on page 36.
See “Power
Sources” on page 36.
shorted, replace or remove it.
See “Status Indicator Panel” on page 20.
The battery seems to
discharge too quickly.
Your installed battery is faulty.Verify the condition of the battery using the Status Indicator panel and replace or
The power savings features may
be disabled.
The brightness is turned all the
way up.
remove any batteries that are shorted.
Check the Power Options menu settings and adjust according to your operating
needs.
Turn down the brightness adjustment. The higher the brightness the more power
your display uses.
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- Troubleshooting
See “Status Indicator Panel” on page 20.
ProblemPossible CausePossible Solutions
The battery seems to
discharge too quickly.
(continued)
You’re running an application
that uses a lot of power due to
frequent drive access, or use of
wireless devices.
The battery is too hot or too
cold.
Shutdown and Startup Problems
The Suspend/Resume
switch does not work.
The system powers up and
displays power on information, but fails to load the
operating system.
An error message is displayed on the screen during
the boot sequence.
Suspend/Resume
switch is disabled.
There may be application software. conflict
You have a secured system
requiring a password to load
your operating system.
The boot sequence settings of
the setup utility are not compatible with your configuration.
Hard drive was not detected.Use BIOS setup utility to auto detect the internal hard drive.
Power On Self Test (POST) has
detected a problem.
Use a power adapter for this application when at all possible.
Restore the Hybrid Tablet to normal operating temperature. Charging icon on the Status Indicator panel will flash when battery is outside of operating range.
To enable the button, go to Control Panel -> Power Options and click on the Advanced
tab. In the Power buttons area, select the “Change what the power button does”
option.
Close all applications and try the button again.
Make sure you have the right password. Enter the setup utility and verify the Security
settings and modify them as accordingly.
Set the operating source by pressing the [F12] key while the Fujitsu logo is on screen
or use the [F2] key and enter the setup utility and adjust the source settings from the
Boot menu.
See the Power On Self Test (POST) messages to determine the meaning and severity
of the problem. Not all messages are errors; some are simply status indicators.
See “BIOS Setup Utility” on page 39.
See “BIOS Setup Utility” on page 39.
See
“Power On Self Test Messages” on page 62.
Your Hybrid Tablet appears to
change setup parameters
when you start it.
BIOS setup changes were not
saved when made and you
exited the setup utility.
Make sure you select Save Changes And Exit when exiting the BIOS setup utility.
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- Troubleshooting
ProblemPossible CausePossible Solutions
Video Problems
The display is blank when
you turn on your Hybrid Tablet.
The Hybrid Tablet turned on
with a series of beeps and
the display is blank.
The display goes blank by
itself after you have been
using it.
The display has bright or
dark spots.
Miscellaneous Problems
Power management timeouts
are set for short intervals and
you didn’t see the display go on
and off again.
Power On Self Test detected a
failure which does not allow the
display to operate.
Power management timeouts
are set for short intervals and
you failed to notice the display
come on and go off again.
The Hybrid Tablet has gone into
Sleep or Hibernate mode
because you have not used it for
a period of time.
If the spots are very tiny and few
in number, this is normal for a
large LCD display.
If the spots are numerous or
large enough to interfere with
your operation needs.
Move the mouse to restore operation. If that fails, push the Power/Suspend/Resume
switch. (The display may be shut off by Sleep mode, Auto Suspend or Video Timeout)
Contact your support representative.
Push the Power/Suspend/Resume switch. (The display may be shut off by Sleep Mode,
Auto Suspend or Video Timeout)
Push Power/Suspend/Resume switch. Check power management settings, or close
applications and go to the Power Savings menu of the setup utility to adjust timeout
values
to suit your needs.
This is normal; do nothing.
Display is faulty; contact your support representative.
See “BIOS Setup Utility” on page 39.
Error message displayed on
the screen during operation
of an application.
Application software often has
its own set of error message displays.
See your application manual and help displays screens for more information. Not all
messages are errors some may simply be status.
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- Troubleshooting
Power On Self Test Messages
The following is a list of error-and-status messages that the Phoenix BIOS and/or your operating system can generate
and an explanation of each message. Error messages are marked with an *. If an error message is displayed that is
not in this list, write it down and check the operating system documentation on screen and in the manual. If you can
find no reference to the message, contact a support representative.
*Invalid NVRAM Data
Problem with NVRAM access. In the unlikely case that you see this message you may have a display problem. You can
continue operating but should contact your support representative for more information.
*Operating system not found
Operating system cannot be located on either drive A: or drive C: Enter the setup utility and see if both the fixed disk,
and drive A: are properly identified and that the boot sequence is set correctly. Unless you have changed your
installation greatly, the operating system should be on drive C:. If the setup utility is correctly set, your hard drive may
be corrupted.
*Real time clock error - Check date and time settings
Real-time clock fails BIOS test. May require board repair. Contact your support representative.
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- Troubleshooting
Restoring Your System Image and Software (Windows 7)
Equivalent information for Windows 8 configurations can be found at “Restoring Your System Image and
Software (Windows 8)” on page 73
It is very important that you create DVD copies of your Factory Image and Bootable Disc (along with other
applicable media such as application discs) before beginning to use your system. To do so, follow the
instructions in the “Saving Your Factory Image” and “Creating Backup Images of Factory Image and Discs”
sections of this chapter.
Saving and Recovering Your Factory and System Images
Along with instructions on saving your Factory Image, this document outlines several other important procedures,
such as making a system image, restoring your Factory Image and system images, managing your images, and
restoring the partitions on a hard drive.
When you purchased your new system, a copy of the pre-installed Factory Image was loaded into a hidden partition
on your hard disk drive. Having a copy of the original Factory Image available to you means that in the event of system
failure, you will be able to restore it to its original state.
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- Restoring Your System Image and Software (Windows 7)
To make a copy of the Factory Image to DVD discs, you will need several blank discs (DVD-R or DVD+R discs are
recommended) to create the copy. After creating the copy, be sure to label the discs and keep them in a safe place to
ensure they do not get damaged.
Using the [Manage/Change] button, you can create backup images of the Factory Image, Application Disc(s), or
Bootable Disc.
1Launch My Recovery from desktop icon
2Select [Manage/Create]-> [Manage Backup Images].
The Backup Images menu displays a list from which you can choose which type of disc you want to burn: Bootable
Disc, Application Discs, or Recovery Disc.
3Select
4Confirm that the # box has “2” (Note that in some cases the box may display a larger number for the factory image,
Recovery Disc
, then click [Make DVD].
depending upon its size.)
5The message “Recovery Disc #1 will be created. Enter your comments and the number of media on the DVD”. Click
[YES] to burn the Factory Image.
6While the copy is being made, a “Writing to the media screen displays a progress bar. When the copy is complete,
a dialog will appear informing you of the successful completion of the backup.
7Repeat the process for the remaining images on disc (Bootable Disc and Application Discs). The number of images
available may vary depending on your system model; some models do not have the applications loaded on the
hard drive.
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- Restoring Your System Image and Software (Windows 7)
Recovering Your Factory Image
My Recovery
In the event you need to restore your original Factory Image, perform the following steps. Note that there may be
some third-party applications that need to be installed from the application media bundled with your system.
In order to recover your Factory Image, perform the steps outlined in “Running Recovery and Utility from hard disk”.
Backing Up a System Image
Optional Step: Launch the Fujitsu Bonus Apps utility from your desktop, and select the components you wish to
install.
User-Configured System Backups: On your desktop, there is a [MyRecovery] icon that allows you to
make backups of your current system image either to another location on your hard drive or on
removable media. A system image is the configuration of your C: drive at a particular point of time. You
may want to make system image backups occasionally in order to have points to which you can return
without having to go all the way back to the Factory Image.
By default, system images are saved in the MyRecovery folder (either on D:\ or external hard drive, depending on your
hardware type).
1Click the [MyRecovery] icon on your desktop. The My Recovery screen will appear (See Figure 29). Note that the
2Click the [Backup] button on the MyRecovery screen.
3On the next screen that appears, you can enter up to 200 characters of information about the backup file. This
screen illustrated may vary, depending upon your system configuration.)
information will help you to identify the image at a later date.
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- Restoring Your System Image and Software (Windows 7)
Figure 29. MyRecovery screen
4Click the [Next] button and the system will reboot.
5After rebooting, the “Creating of the backup image” window appears, in which you can either click [Create the
image on D drive] or [Select the drive] if you want to save to an external hard disk drive. (Note that the [Create
the image on D drive may not be available on all configurations.)
6An image appears showing you graphically how the image will be stored. Click the [Next] button.
7Click [Execute] to start the backup.
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- Restoring Your System Image and Software (Windows 7)
Managing Your Backup Images
With the MyRecovery tool you can also make copies of backup images, archive them on DVD, or delete them from
your hard drive.
1To begin, click the [MyRecovery] icon on your desktop.
2Click the [Manage/Create] button in the MyRecovery window.
3When the MyRecovery Manager window appears, click [Manage Backup Images].
4In the next window, a list of your backup images appears. Below the list are three buttons allowing you to [Make
DVD], [Copy], or [Delete] your backup images.
5Select an image title from the list, then click the action button you would like to perform.
6Note that you need to have an external disk drive connected for the [Copy] button to be enabled. If you elect to
copy the image, you will be prompted to enter the destination. If you are ready to copy, click [OK] to proceed. A
progress screen appears while the backup copy is being made.
7Note that if you copy an image to an external hard drive, both the original and the copy will appear in the [Backup
Images] window with identical names, dates, and file sizes, but with the different drive letter to distinguish them.
Before you select [Make DVD], make sure you have a recordable DVD drive connected and blank DVDs available.
Using the Recovery and Utility Tools
The Recovery and Utility tools consist of a variety of tools that will help you recover your Factory Image, recover system
images, and delete the data from your hard disk.
Methods for accessing the utilities
Recovery and Utility Tools are preinstalled in a hidden partition by the factory, or they can be accessed by using the
bootable disc. Please note that you can delete Recovery and Utility tools from your hard disk drive if you modify the
partitions. In this case you will not be able to use the hidden partition for booting to Recovery and Utility Tools, but
you will still be able to boot from the Bootable Disc.
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Determining whether Recovery and Utility is pre-loaded
1Turn on or reboot your system. When the Fujitsu logo appears, press [F12] key. The Boot Menu will appear.
2Press the Tab key to select Application menu.
3Check whether the <Recovery and Utility> option is present. If it is not present, it means that the utility must be
used from the disc. Proceed to “Running Recovery and Utility from the Bootable Disc” if <Recovery and Utility> is
unavailable.
Running Recovery and Utility from hard disk
1Turn on or reboot your system. When the Fujitsu logo appears, press [F12] key. The Boot Menu will appear.
2Press the Tab key to select Application menu.
3Cursor down to <Recovery and Utility> and press the [Enter] key.
4While the files are being loaded from the disc, a progress bar will appear at the bottom of the screen.
5When the System Recovery Options dialog opens, select a new keyboard layout, if necessary, then click [Next].
6When the Operating System dialog appears, select “Use recovery tools...”, then click [Next].
7If necessary, enter your password, then click [OK].
8When System Recovery Options window appears, click on Recovery and Utility.
9The Recovery and Utility screen appears on the screen with three tabs: Diagnostics, Recovery and Utility. Please
note that Diagnostics tab is not supported on certain LIFEBOOK/STYLISTIC models when running Recovery and
Utility from the hard disk. In order to restore the operating system, please use the middle icon “Restoring the
Factory Image (only C:\drive)” under the Recovery tab.
Running Recovery and Utility from the Bootable disc
To verify/change the boot-up priority (rather than booting-up from the hard drive or an external floppy disk drive),
perform the following steps:
1Power on your system. When the Fujitsu logo appears on the screen. press the [F12] key to get to the Boot Menu.
2Highlight the CD/DVD option.
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3Insert the bootable disc into the drive tray.
4Click [OK]. While the files are being loaded from the disc, a progress bar will appear at the bottom of the screen.
5When the System Recovery Options dialog opens, select a new keyboard layout, if necessary, then click [Next].
6When the Operating System dialog appears, click [Next].
7If necessary, enter your password, then click [OK].
8When System Recovery Options window appears, click on Recovery and Utility.
9When the Recovery and Utility screen appears, three tabs will be present: Diagnostics, Recovery, and Utility.
Recovery and Utility tabs
Diagnostics tab: The Diagnostics tool is designed for use by IT professionals. It is not likely you will need to use this
tool. When you select devices from the Diagnosis window then click [Execute], several tests are performed on the
selected components.
Recovery tab: The Recovery tab contains three tools: Recovering User-Configured System Backups, Restoring the
Factory Image (only C: drive), and Restoring the Factory Image (full hard drive recovery). You can use these tools to
restore the Factory Image from the hidden partition, restore backup image(s) created by you or images stored on DVD
discs, and perform a full hard drive recovery. Please refer to instructions above for details on how to create Factory
Image Recovery DVDs, user backup DVDs and system image backup.
Utility tab: The Utility tab contains three tools: Hard Disk Data Delete, Restore Recovery and Utility, and Windows
Complete PC Restore.
• The Hard Disk Data Delete utility is used to delete all data on the hard disk and prevent the data from being
reused. NOTE: Do not use the Hard Disk Data Delete utility unless you are absolutely certain that you want to erase your entire hard disk, including all partitions.
• Restore Recovery and Utility allows you to restore the first hidden partition.
• Windows Complete PC Restore utility allows you to restore an image created with Windows Backup and
Restore Center. Complete PC Restore will overwrite the data on your hard disk drive.
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Using Windows 7 Recovery DVD on Windows 8 64-bit system (downgrade option).
When using the Windows 7 Recovery DVD on a system that was supplied with Windows 8 x64 pre-installed, you
should first deactivate Secure Boot and activate CSM and Fast Boot using the following procedure:
1To access the BIOS Setup, press the [F2] key after switching on the system.
2Use right/left arrow keys to switch to the "Security" page.
NOTE: If your system doesn't have Supervisor Password, you cannot change the Secure Boot Configurations. In
this case you need to select Set Supervisor Password and set the password.
3Use up/down arrow keys to select Secure Boot Configurations.
4Select Secure Boot or Secure Boot Option and using [Enter] key set it to [Disabled], then the use [ESC] key to
exit Secure Boot Configurations.
5Use arrow keys to switch to the "Advanced" page.
6Select CSM and set it to [Enabled].
7Select the Fast Boot and set it to [Disabled].
8Use the arrow keys to switch to the "Exit" page.
9Exit the BIOS Setup via Exit Saving Changes.
You can then start the system from Windows 7 Recovery DVD and install Windows 7 on the system.
Recovering your Factory Image using Recovery and Utility (for new hard drive or non-bootable hard drive)
If you have installed a new hard drive or your hard drive is not bootable, perform the following steps. Note that first
you will need to create new partitions on the hard drive, then restore the Factory Image:
1Power on your system. When the Fujitsu logo appears on the screen. press the [F12] key.
2Highlight the CD/DVD option.
3Insert the bootable disc in your DVD drive, then click [OK].
4When System Recovery Options window appears, click on <Recovery and Utility>.
5When the System Recovery Options dialog opens, select a new keyboard layout, if necessary, then click [Next].
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6When the Operating System dialog appears, click [Next].
7If necessary, enter your password, then click [OK].
8When System Recovery Options window appears, click on Recovery and Utility.
9Click the Recovery tab in the Recovery and Utility window, then click
10 Click [Execute].
11 Read the precautions, then select “I Agree”.
12 Click [Next], then click [Execute] to start the recovery process.
13 “1. Recovery Disc Check” will be in bold and the rest will be grayed out. Follow the instructions and “Insert the
Restoring the Factory Image
icon.
Recovery Disc #1”. In some cases, you may prompted to “Insert the Recovery Disc #2”, depending upon the size of
the Recovery Image
14 Click [Next] to begin the check. Click [Next] again when the check is complete.
15 “2. Initializing hard disk drive” will be in bold with the message “Please insert the Bootable Disc into your optical
drive”. Insert the bootable disc. Click [Next] to proceed. A dialog box appears, with a checking disc message.
16 “Warning All DATA on the Hard Disk will be completely erased!!!” will appear. Select [OK]. The partition creation
process will begin.
17 “3. Restoring Factory Image to hidden partition” will be in bold with the message “Please insert the Recovery
Disk#1 into the optical drive”. Click [Next] to proceed.
After completion, the tool will automatically go back to "3.Restoring Factory Image to hidden partition" but will
include the note “Please insert your Third Party Applications Disc or CyberLink DVD, then click [OK]. After installation
of each disc, insert the next and continue until all have been installed. If you don't have your Third Party Applications
Disc and/or CyberLink DVD, or you have already inserted these discs, please click [Skip] to continue. NOTE: In some
cases (products without an optical drive) you will not have a CyberLink DVD".
At this point, you can either:
• Insert Application Disc(s) to restore back to hidden partition, or,
• Click [Skip] to skip restoring Application disc(s) and continue with restore.
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18 If you select to insert Application Disc, after copying of application disc(s) to hidden partition is completed, the
message will appear again. Repeat inserting application disc(s) until all discs have been copied, then click [Skip]
to continue with Restore.
19 After clicking [Skip], a confirmation message will appear "If you want to skip copying or you have finished copying,
click [OK]. Click [Cancel] to go back to Restoring Factory Image to hidden partition.”
20 Click [OK] and Restoring Factory Image will begin.
21 When restoration is complete, you will see the message “Restoration has been completed. Click [OK] to reboot the
computer.” Click [OK].
Downloading Driver Updates
The Fujitsu Software Download Manager (FSDM) utility is available to allow you to download the latest drivers,
utilities, and applications from the Fujitsu Support site. If you have a Windows 8 or Windows 7 operating system, you
will need to go to the Support Site (http://support.fujitsupc.com/CS/Portal/support.do?srch=DOWNLOADS).
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Restoring Your System Image and Software (Windows 8)
Equivalent information for Windows 7 configurations can be found at “Restoring Your System Image and
Software (Windows 7)” on page 63
It is very important that you create DVD copies of your Factory Image and Bootable Disc before beginning to use
your system. To do so, follow the instructions in the “Saving Your Factory Image” and “Creating Backup Images
of Factory Image and Discs” sections of this chapter.
Saving and Recovering Your Factory and System Images
Along with instructions on saving your Factory Image, this document outlines several other important procedures,
such as making a system image, restoring your Factory Image and system images, managing your images, and
restoring the partitions on a hard drive.
• INORDERTOMAKECOPIESOFFACTORYANDSYSTEMIMAGESANDBURNBOOTABLEDISCS YOU MUSTHAVEANINTERNALOREXTERNALLY
CONNECTEDWRITABLE DVD DRIVE.
• ITISEXTREMELYIMPORTANTTHATYOUCOPYYOUR FACTORY IMAGETOREMOVABLEMEDIA (E.G., DVD DISCS). FAILURETODOSOCOULDRESULT
INANINABILITYTORESTORETHEIMAGEATAFUTUREDATE.
• WERECOMMENDTHATYOUUSE DVD-R OR DVD+R DISCSFORYOURBACKUP, BUTSUPPORTEDMEDIA* FORIMAGEBACKUPSINCLUDE:
When you purchased your new system, a copy of the pre-installed Factory Image was loaded into a hidden partition
on your hard disk drive. Having a copy of the original Factory Image available to you means that in the event of system
failure, you will be able to restore it to its original state.
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To make a copy of the Factory Image to DVD discs, you will need four or five blank discs (DVD-R or DVD+R discs are
recommended) to create the copy. After creating the copy, be sure to label the discs and keep them in a safe place to
ensure they do not get damaged.
Creating Backup Images of Factory Image and Bootable Disc
Using the [Manage/Change] button, you can create backup images of the Factory Image and/or Bootable Disc.
1Launch System Backup and Restore from the desktop icon and click [Yes] on the User Account Control dialog.
2Click [Next] on the Backup Your Data screen.
3Select the [Manage/Create] tab, then click [Make Recovery Disc set] to burn your factory image to DVD.
4On “Step 1: Please select a media type for Recovery Disc” screen select Media Type from the drop down box, then
click [Next]. (Note: This screen shows the number of discs required for backup.)
5On “Step 2: Confirm your Recovery Disc” both the Bootable Disc and Recovery disks are selected by default under
“List of Recovery Discs”. When the backup is created for the first time, these options should stay selected. Click
[Next].
6Click [OK] on the “Attention about media” confirmation screen.
D
URINGTHEFOLLOWINGPROCESS, YOUSHOULDCONNECTAN AC ADAPTERSINCETHEPROCESSMAYTAKEALONGTIME.
7Click [Start] on “Step 3: Making Recovery Disc” .
8The process will prompt you to insert your discs.
9Once the process completes successfully, click [Finish] on “Step 4: Making Recovery Disc process has been
completed” screen.
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Recovering Your Factory Image.
In the event you need to restore your original Factory Image, perform the following steps.
In order to recover your Factory Image, perform the steps outlined in “Running Recovery and Utility from hard disk”.
Backing Up a System Image
Optional Step: Launch the Fujitsu Bonus Apps utility from your desktop, and select the components you wish to
install.
User-Configured System Backups: On your desktop, there is a [System Backup and Restore] icon that
allows you to make backups of your current system image either to another location on your hard drive
or on removable media. A system image is the configuration of your C: drive at a particular point of time.
You may want to make system image backups occasionally in order to have points to which you can
return without having to go all the way back to the Factory Image.
By default, system images are saved in the D: drive in the System Backup and Restore folder. You can also elect to
save the image to an external hard drive.
1Launch System Backup and Restore from the desktop icon and click [Yes] on User Account Control dialog
2Click [Next] on Backup Your Data screen
3Select the [Backup] tab on System Backup and Restore screen.
4Click the [Backup User System] button.
5On the “Step 1: Select a backup destination” screen select your destination drive. By default the Destination is set
to D: drive. You can also select the [Other drive] option to back up to an external drive. Select whether you would
like the system to [Shutdown] or [Restart] after the process is completed.
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6On the “Step 2: Name your backup images” screen that appears, you can enter up to 300 characters of information
about the backup file. This information will help you to identify the image at a later date.
7On “Step 3: Backup the entire C: drive image” verify your backup settings and click [Next].
8Click [OK] on “Step 4: Please confirm the following before starting your backup” to restart you computer and begin
backup.
9After backup completes and the system restarts, “Step 5: Backup Completed. Confirm the results” screen should
appear on your desktop confirming that backup image has been created successfully. Click [Close] to close System
Backup and Restore dialog.
10 Click [OK] to quit the System Backup and Restore utility.
Managing Your Backup Images
With the System Backup and Restore tool you can also make copies of backup images, archive them on DVD, or delete
them from your hard drive.
1Launch System Backup and Restore from the desktop icon and click [Yes] on User Account Control dialog.
2Click [Next] on the Backup Your Data screen.
3Select the [Create/Manage] tab and click on [Manage User System Backup].
4In the next window there are three options allowing you to [Copy], [Delete], or [Add Comment] to your images.
Click the action button you would like to perform:
Selecting [Copy] option (Note that you must have an external disk drive connected for the [Copy] button to
work, otherwise an attempt to copy will result in an error.)
a. On “Step 1: Select a backup file that you wish to copy”, select the location of a backup file. A list of backup
files will appear. Select the file you wish to copy from the list and click [Next].
b. On “Step 2: Select a drive to copy a backup file”, select the destination drive and click [Next].
c. On “Step 3: Start to copy the following information” confirm the information and click [Start].
d. “Step 4: Processing backup data copying” screen displays the progress bar.
e. Click [Finish] on “Step 5: Copy completed. Confirm the results” screen.
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Selecting “Delete” option
a. On “Step 1: Please select your target data” screen select location of a backup file. A list of backup files will
appear. Select the file(s) you wish to delete and click [Next].
b. Click [Start] on “Step 2: Delete backup data” screen.
c. Click [OK] to the confirmation message.
d. Click [Finish] on “Step 4: Delete process has been completed” screen.
Selecting “Add Comment” option
a. On the “Step 1: Select target data” screen select location of a backup file. A list of backup files will appear.
Select the file you wish to add comments to and click [Next].
b. On the “Step 2: Add comment” screen, type in a maximum of 300 characters in “Comment” text area and
click [Add].
c. Click [Finish] on the “Step 3: Adding comment has been completed” screen.
Restoring your backup images
1Launch System Backup and Restore from the desktop icon and click [Yes] on the User Account Control dialog
2Click [Next] on the Backup Your Data screen
3Select the Restore tab and click on “Restore User System Backup”
4On “Step 1: Please confirm the following before starting restore process”, confirm information and click [OK]. The
system will restart to begin restoring your backup.
5After the system restarts, the “Explanation about Restore User System Backup” screen is shown. Once you read the
EULA, select [Agree] choice and click [Next].
6Select an image to restore from the Backup data list and click [Next]
7Click [Start] on “Confirm before restoration” screen
8Once restoration finishes, click [Close] in “Finished restoration” screen, the computer will restart to Windows.
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Using the Recovery and Utility Tools
The Recovery and Utility tools consist of a variety of tools that will help you recover your Factory Image, recover system
images, and delete the data from your hard disk.
Methods for accessing the utilities
Recovery and Utility Tools are preinstalled in a hidden partition by the factory, or they can be accessed by using the
bootable disc. Please note that you can delete Recovery and Utility tools from your hard disk drive if you modify the
partitions. In this case you will not be able to use the hidden partition for booting to Recovery and Utility Tools, but
you will still be able to boot from the Bootable Disc.
Determining whether Recovery and Utility is pre-loaded
1Turn on or reboot your system. When the Fujitsu logo appears, press [F12] key.
2From the Boot Menu that appears, check whether the <Recovery and Utility> option is present. If it is not present,
it means that the utility must be used from the disc. Proceed to “Running Recovery and Utility from the Bootable
Disc” if <Recovery and Utility> is unavailable.
Running Recovery and Utility from hard disk
1Turn on or reboot your system. When the Fujitsu logo appears, press the [F12] key.
2Cursor down to <Recovery and Utility> and press the [Enter] key.
3Choose your Language (English or French).
4Three tool options appear: Diagnostics, Recovery and Utility (Please see Recovery and Utility tools section below
for instructions on how to use these tools).
Running Recovery and Utility from the Bootable disc
To verify/change the boot-up priority (rather than booting-up from the hard drive or an external floppy disk drive),
perform the following steps:
1Power on your system. When the Fujitsu logo appears on the screen. press the [F12] key.
2Highlight the CD/DVD option from the Boot menu, then press [Enter].
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3Insert the bootable disc into the drive tray.
4Click [OK].
NOTE: In the following step, the Fujitsu logo screen may appear on the display for a couple of minutes before the
progress bar appears.
5Select CD/DVD boot mode: UEFI Mode) and press [Enter]. While the files are being loaded from the disc, the
Fujitsu logo screen will appear followed by a progress bar screen at the bottom of the screen.
Recovery and Utility tools
Diagnostics tool: The Diagnostics tool is designed for use by IT professionals. It is not likely you will need to use this
tool. If you should need to use this tool, perform the following steps:
1Press the “Diagnostics Tool” button to start the Diagnostics tool. A progress bar appears while the Diagnostics tool
is starting up.
2Read the note, then click [OK].
3Choose one or more of the following options for diagnostics on the “Fujitsu Hardware Diagnostics Tool window”:
CPU, Memory, Display, Hard Disk, CD/DVD/BD, Floppy Disk, Keyboard, and Mouse. Click the [Option] button to
specify how many times the tool should run diagnostics on each selected component. Press [Execute] to start the
Diagnostics tool.
4After the execution is completed, the selected components are circled in red to indicated that they have been
diagnosed and the result dialog window is opened.
5Click [End] to close the Diagnostics tool, then click [Yes] to confirm the end of diagnostics session.
Recovery tool: The Recovery tool contains three options. User System Backups: Recovering C: Drive from D: Drive or
external storage device), Restore C: Drive: Restore factory image (only C: drive), and Restore Full Hard Drive:
Restore factory image (full hard drive).You can use these tools to restore the Factory Image from the hidden
partition, restore backup image(s) created by you or images stored on DVD discs, and perform a full hard drive
recovery. Please refer to instructions above for details on how to create Factory Image Recovery DVDs, user backup
DVDs and system image backup.
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To recover from D: drive or external storage device:
1Click [User System Backups]
2The progress bar screen is followed by EULA screen. Click [Agree] to accept the EULA.
3On “Select an image to restore” screen select the image to restore from the list of images and click [Next].
4Click [Start] on the “Confirm before restoration” screen to begin the restoration process.
5Once restoration finishes, click [Close] in the “Finished restoration” screen; the computer will restart to Windows.
To restore from the Factory Image (hidden partition):
1Click [Restore C: drive].
2The progress bar screen is followed by “Restore Factory Image (only C: drive) screen confirming that the Factory
Image will be restored to the C: drive and D: drive data will remain. Click [Next].
3Read the instruction screen and select [Agree], then [Next].
4Click [OK] to the warning message to restore factory image to the C: drive.
5When the progress bar screen, wait for the process to complete.
6Click [Finish] when the process completes; the computer will restart to Windows.
To restore full hard drive:
Follow the steps in section “Recovering your Factory Image using Recovery and Utility (for new hard drive or
non-bootable hard drive)”
Utility tool: The Utility tool contains two options: Hard Disk Data Delete and Partition Creation.
• The Hard Disk Data Delete utility is used to delete all data on the hard disk and prevent the data from being
reused. NOTE: Do not use the Hard Disk Data Delete utility unless you are absolutely certain that you want
to erase your entire hard disk, including all partitions.
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To delete hard disk data:
a. Click the [Hard Disk Data Delete] button
b. The progress bar appears, followed by the EULA screen.
c. Agree to the EULA and click [Next].
d. Choose the hard disk from which the data should be deleted in the list of hard disks and click [Next].
• The Partition Creation utility is used to change the C: and D: drive partition sizes. To run this utility:
a. Click the [Partition Creation] button.
b. A progress bar screen appears, followed by the EULA screen. Agree to the EULA.
c. On the Recovery Tool - Partition Creation screen move the slider to set disk size, then click [OK].
d. Click YES in the Partition Creation confirmation dialog.
Recovering your Factory Image using Recovery and Utility (for new hard drive or non-bootable hard drive)
If you have installed a new hard drive or your hard drive is not bootable, perform the following steps.
1Power on your system. When the Fujitsu logo appears on the screen, press the [Enter] key.
2Highlight the CD/DVD option from the Boot Menu and press [Enter].
3Insert the bootable disc in your DVD drive, then click [OK].
4Select CD/DVD boot mode: UEFI Mode and press [Enter]. While the files are being loaded from the disc, Fujitsu
logo screen will appear followed by a progress bar screen at the bottom of the screen.
5Choose your language ([English or French).
6Three tool options appear: Diagnostics, Recovery and Utility. Select [Recovery].
7Select [Restore full hard drive].
8Click [Next] to confirm full hard drive restoration. (All data on HDD will be deleted).
9Agree to EULA by selecting [Agree] option and clicking [Next].
10 Click [Next] on the Recovery Disk Check screen to verify that the bootable disk has been inserted into the optical
drive.
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11 The Checking for Recovery Disk screen appears followed by the prompt to insert the first disk. Click [OK] to
continue. Repeat this step for all disks. After all recovery disks have been checked and the check has been
completed, click [Next]
12 Reinsert the first recovery disk and click [Next]
13 Click [OK] when you receive the final warning informing you that all data on drives C: and D: will be lost. This starts
the recovery process.
14 Follow the prompts to insert the next recovery disks and click [OK].
15 After the copying of the factory image to the HDD completes and the factory image is restored, follow the prompt
to insert bootable disk.
16 After the restore process is complete, click [Finish] to restart the system. The computer will restart automatically
and then go through the first boot process.
Changing BIOS settings between Windows 8 32-bit and Windows 8 64-bit
In order to install a 32-bit version of Windows 8 and to be able to boot from 32-bit media, you must disable the
Security Boot option in the BIOS settings. Switching back to the 64-bit version of Windows 8 from the 32-bit version
of Windows 8 will require you to revert the above change and to re-enable Secure Boot. If you do not re-enable Secure
Boot, the following product functionalities will not be enabled as it relies on native UEFI (Unified Extensible Firmware
Interface) mode boot:
1Secure Boot
2Seamless Boot experience
3Network unlock for Bitlocker for systems with a Trusted Platform Module (TPM)
4eDrive support
WARNING: Reverting back to UEFI mode will require a hard drive reformat. All data and personal settings will be lost.
It is highly recommended that you back up your data before you revert back to UEFI mode.
For further information please refer to our support pages: http://www.fujitsu.com/us/support/
1To access the BIOS Setup, press the [F2] key after switching the system on.
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2Use the right/left arrow keys to switch to the Security page.
* If your system doesn't have Supervisor Password, you cannot change the Secure Boot Configurations.
In this case you need to select Set Supervisor Password and set the password.
3Use the up/down arrow keys to select Secure Boot Configurations.
4Select Secure Boot or Secure Boot Option and using the [Enter] key set it to [Disabled] for 32-bit and to
[Enabled] for 64-bit, then use the [ESC] key to exit Secure Boot Configurations.
5Use the arrow keys to switch to the Advanced page.
6Select CSM and set it to [Enabled] for 32-bit and [Disabled] for 64-bit.
7Select the Fast Boot and set it to [Enable] for 32-bit and [Disabled] for 64-bit.
8Use the arrow keys to switch to the Exit page.
9Exit the BIOS Setup via Exit Saving Changes.
Downloading Driver Updates
The Fujitsu Software Download Manager (FSDM) utility is available to allow you to download the latest drivers,
utilities, and applications from the Fujitsu Support site. If you have a Windows 8 or Windows 7 operating system, you
will need to go to the Support Site (http://support.fujitsupc.com/CS/Portal/support.do?srch=DOWNLOADS).
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Chapter 5
Care and Maintenance
Caring for your Hybrid Tablet
If you use your STYLISTIC Hybrid Tablet carefully, you will increase its life and reliability. This section provides some tips
for looking after the Hybrid Tablet and its devices.
• Your STYLISTIC is a durable but sensitive electronic device. Treat it with respect and care.
• Make a habit of transporting it in a suitable carrying case.
• Do not attempt to service the computer yourself. Always follow installation instructions closely.
• Keep it away from food and beverages.
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• If you accidentally spill liquid on your STYLISTIC Hybrid Tablet:
1 Turn it off.
2 Position it so that the liquid can run out and let it dry out for 24 hours, or longer if needed.
3 If your Hybrid Tablet will not boot after it has dried out, call your support representative.
• Do not use your Hybrid Tablet in a wet environment (near a bathtub, swimming pool).
• Always use the AC adapter and batteries that are approved for your Hybrid Tablet.
• Avoid exposure to sand, dust and other environmental hazards.
• Do not expose your Hybrid Tablet to direct sunlight for long periods of time as temperatures above 140° F (60°
C) may damage your Hybrid Tablet.
• Do not put heavy or sharp objects on the computer.
Cleaning your Hybrid Tablet
• Always disconnect the power plug. (Pull the plug, not the cord.)
• Clean your STYLISTIC Hybrid Tablet with a damp, lint-free cloth. Do not use abrasives or solvents.
• Use a soft cloth to remove dust from the screen. Never use glass cleaners.
• Always shut down the computer, unplug the power adapter, and remove the battery when cleaning or
disinfecting the computer exterior or LCD display.
Cleaning guidelines using recommended off-the-shelf cleaners
Computer exterior. To clean the exterior, use one of the following off-the-shelf products:
• Office Depot® #154-616 b Cleaning Kit
• Meridrew Enterprises Klear Screen® Wipes
• 3M CL563 Cleaner Wipes
Note: After cleaning with one of these products, gently polish with a dry, soft, lint-free cloth until the solution is no
longer visible.
Disinfecting STYLISTIC computers
Wipe the surface with a soft cloth wipe and a 50% ethanol solution or use another ethanol-based germicide which
has been registered as a hospital disinfectant by the EPA.
• Do not transport your Hybrid Tablet while it is turned on.
• You should carry your tablet with you while traveling, rather than checking it in as baggage.
• Never put your tablet through a metal detector; have it hand-inspected by security personnel. You can however,
put your tablet through a properly tuned X-ray machine. To avoid problems, place it close to the entrance of the
machine and remove it as soon as possible or have it hand-inspected by security personnel. Security officials
may require you to turn your system on, so make sure you have a charged battery on hand.
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• Take the necessary plug adapters if you're traveling overseas. Check the following diagram to determine which
plug adapter you'll need or ask your travel agent.
Outlet TypeLocationOutlet TypeLocation
United States, Canada, parts of Latin
America, Mexico, Japan, Korea,
the Philippines, Taiwan
Russia and the Commonwealth of Independent
States (CIS), most of Europe, parts of Latin America,
the Middle East, parts of Africa, Hong Kong, India,
most of South Asia
United Kingdom, Ireland, Malaysia,
Singapore, parts of Africa
China, Australia, New Zealand
Batteries
Caring for your Battery
• Always handle batteries carefully.
• Do not short-circuit the battery terminals (that is, do not touch both terminals with a metal object). Do not
carry lose batteries in a pocket or purse where they may mix with coins, keys, or other metal objects. Doing so
may cause an explosion or fire.
• Do not drop, puncture, disassemble, mutilate or incinerate the battery.
• Recharge batteries only as described in this manual and only in ventilated areas.
• Do not leave batteries in hot locations for more than a day or two. Intense heat can shorten the life of your
battery.
• Do not leave a battery in storage for longer than 6 months without recharging it.
Increasing Battery Life
• Power your Hybrid Tablet through the AC or optional auto/airline adapter whenever possible.
• If your tablet runs on battery power all day, connect it to an AC adapter overnight to recharge it.
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- Caring for your Hybrid Tablet
• Keep brightness to the lowest level comfortable.
• Set the power management for maximum battery life.
• Put your Hybrid Tablet in Sleep mode when it is turned on and you are not actually using it.
• Limit your media drive access.
• Disable the Media Player auto insert notification function.
Media Care
Caring for your Media (when optional external optical drive is installed)
Media discs are precision devices and will function reliably if given reasonable care.
• Always store your media disc in its case when it is not in use.
• Always handle discs by the edges and avoid touching the surface.
• Avoid storing any media discs in extreme temperatures.
• Do not bend or scratch media discs or set heavy objects on them.
• Do not spill liquids or get dust on media discs.
• Never write on the label surface with a ballpoint pen or pencil. Always use a felt pen.
• If a disc is dirty, use only a DVD/CD cleaner or wipe it with a clean, soft, lint free cloth starting from the inner
edge and wiping to the outer edge.
• If a disc is subjected to a sudden change in temperature, condensation may form on the surface. Wipe moisture
off with a soft, lint free cloth and let it dry at room temperature. DO NOT use a hair dryer or heater to dry media
discs.
Caring for an Optional Optical Drive
An optional optical drive is durable but you must treat it with care. Please pay attention to the following points:
• The drive rotates the compact disc at a very high speed. Do not carry it around or subject it to shock
or vibration with the power on.
• Avoid using or storing the drive where it will be exposed to extreme temperatures.
• Avoid using or storing the drive where it is damp or dusty.
• Avoid using or storing the drive near magnets or devices that generate strong magnetic fields.
• Avoid using or storing the drive where it will be subjected to shock or vibration.
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- Caring for your Hybrid Tablet
• Do not disassemble or dismantle the optical drive.
• Use of a commercially available lens cleaner is recommended for maintenance of your drive.
Secure Digital Cards
Caring for your Cards
Secure Digital Cards are durable, but you must treat them with care. The documentation supplied with your card will
provide specific information, but you should pay attention to the following points:
• To keep out dust and dirt, store cards in their protective sleeves when they are not installed.
• Avoid prolonged exposure to direct sunlight or excessive heat.
• Keep the cards dry.
• Do not flex or bend the cards, and do not place heavy objects on top of them.
• Do not force cards into the slot.
• Avoid dropping cards, or subjecting them to excessive vibration.
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Chapter 6
System Specifications
Specifications
This section provides the hardware and environmental specifications for your Fujitsu STYLISTIC Hybrid Tablet.
Specifications of particular configurations will vary.
Microprocessor
Intel® 3rd Generation i3 or i5 Core processors (1.8 GHz)
Chipset
• Intel QM77 or HM76, depending upon processor
Memory
System Memory
• DDR3-1600 MHz SDRAM memory module.
• 4GB of total memory (onboard) (4GB maximum)
Cache Memory
3MB L3 cache
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Video
Video Color and Resolution
Anti-glare 11.6" HD IPS display
• Internal: 1366x768 pixel resolution, 16M colors
• External (HDMI from system: 1920x1200 pixel resolution, 16M colors
• 160° vertical and horizontal viewing angles (80/80/80/80)
Digitizer
N-trig® DuoSense® technology. Dual Digitizer, consisting of active digitizer and capacitive touch panel (uses active
stylus input and up to four finger touch input).
Video RAM
Shared Intel® HD Graphics 4000 controller. Uses Unified Memory Architecture (UMA) built onto motherboard which
shares part of main memory for video memory. The amount of shared video memory is determined by the amount
of system memory.
Audio
• Realtek codec ALC269
• Stereo headphone jack, 3.5 mm, 1 V
or less, minimum impedance 32 Ohms
rms
• One built-in speaker, 18 mm diameter
• Hard button volume control
• Two built-in dual analog microphones
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- Specifications
Mass Storage Device Options
Hard Drive Options
• Solid State Drive, mSATA/600 (6.0Gbps), 64 GB, with TRIM command support
• Solid State Drive, mSATA/600 (6.0Gbps), 128 GB, with TRIM command support
• Solid State Drive, mSATA/600 (6.0Gbps), 256 GB, with TRIM command support
Autosensing 100-240V AC, supplying 19V DC, 60W to the Hybrid Tablet; includes an AC cable
Power Management
Conforms to ACPI (Advanced Configuration and Power Interface).
Dimensions and Weight
Overall Dimensions
Tablet only: 11.89" (w) x 7.68" (d) x 0.50" (h) (302 x 195 x 12.7 mm)
Tablet with optional keyboard dock: 11.89" (w) x 7.99" (d) x 1.07" (h) (302 x 203 x 27.1 mm)
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- Specifications
Weight
Tablet only: Approximately 1.87 lb. (.85 kg)
Tablet with optional keyboard dock: Approximately 3.86 lb. (1.75 kg)
Environmental Requirements
Temperature
Operating: 41° to 95° F (5° to 35° C). Non-operating: 5° to 140° F (–15° to 60° C)
Humidity
Operating: 20% to 85%, relative, non-condensing. Non-operating: 8% to 85%, relative, non-condensing
Altitude
Operating: 10,000 feet (3,048 m) maximum
Popular Accessories
For ordering or additional information on Fujitsu accessories please visit our Web site at
www.shopfujitsu.com or call 1-800-FUJITSU.
Included Software
Depending on your pre-installed operating system, your Hybrid Tablet comes with software for playing audio and
video files of various formats. In addition there is virus protection software and Power Management software. The
following list indicates the software included with your system.
BACK-UPCOPIESOFALLROYALTYAPPLICATIONS (E.G., ALL CYBERLINK ODD AND YOUCAMAPPLICATIONS, EXPRESS CACHE, PORTSHUTTER,
All operating systems and most application software have tutorials built into them upon installation. We highly
recommend that you step through the tutorial before you use an application.
Manuals
Included with your Hybrid Tablet you will find manuals for your installed operating system and other pre-installed
software. Any manuals that are not included, are available online through the help system of the software. We
recommend that you review these manuals for general information on the use of these applications.
Adobe Reader
The Adobe Reader allows you to view, navigate, and print PDF files from across all of the major computing platforms.
OmniPass® Fingerprint application
The fingerprint sensor uses Softex OmniPass which provides password management capabilities to Microsoft
Windows operating systems. OmniPass lets you use a "master password" for all Windows, applications, and on-line
passwords, and presents a convenient user interface through which you can securely manage passwords, users, and
multiple identities for each user.
Skype
Skype allows users to communicate with peers by voice, video, and instant messaging over the Internet. Skype can
be used to place phone calls on traditional telephone networks. Calls to other users within Skype are free, while calls
to landlines and cell phones are charged via a user account system. Skype is also a popular tool for file transfer and
teleconferencing.
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- Specifications
Norton Internet Security 2012
Your system is preinstalled with a free 60-day trial version of Symantec’s Norton Internet Security™ 2012. Internet Security
is a suite of t
ools designed to protect your STYLISTIC from viruses, hackers, spam, and spyware. It helps you protect data
currently on your hard disk from destruction or contamination. The trial version is activated upon your acceptance of
software license agreement. After 60 days, you will need to purchase a subscription from Symantec to download latest
virus, spyware, and spam definitions.
Norton Studio
Easily manage your Norton™ protection for your PCs and other devices right from your Windows® 8 tile interface
desktop. Designed and optimized for Windows 8 tile interface, Norton Studio lets you view, control, fix, update, and
renew all your Norton protection products from a single screen.
CyberLink YouCam
CyberLink YouCam allows you to capture photos or movies on the embedded webcam, add special effects to them, and
share them in a vari
ety of formats or via social networks.
Operating System
One of the following operating systems is installed on your system:
Microsoft Windows 7 Professional or Windows 8 Pro
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- Specifications
Regulatory Information
Notice
Changes or modifications not expressly approved by Fujitsu could void this user’s authority to operate the equipment.
FCC NOTICES
Notice to Users of Radios and Television
This equipment has been tested and found to comply with the limit for class B digital devices, pursuant to parts 15 of the FCC Rules.
These limits are designed to provide reasonable pro
generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful
interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this
equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on,
the user is encouraged to try to correct the interference by one or more of the following measures:
tection against harmful interference in a residential installation. This equipment
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet that is on a different circuit than the receiver.
• Consult the dealer or an experienced radio/TV technician for help.
Shielded interconnect cables must be employed with this equipment to
this device.
ensure compliance with the pertinent RF emission limits governing
DOC (INDUSTRY CANADA) NOTICES
Notice to Users of Radios and Television
This Class B digital apparatus meets all requirements of Canadian Interference-Causing Equipment Regulations.
CET appareil numérique de la class B respecte
toutes les exigence du Réglement sur le matérial brouilleur du Canada.
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- Regulatory Information
Appendix A: WLAN User’s Guide
FCC Regulatory Information
Please note the following regulatory information related to the optional wireless LAN device.
Regulatory Notes and Statements
Wireless LAN, Health and Authorization for use
Radio frequency electromagnetic energy is emitted from Wireless LAN devices. The energy levels of these emissions, however, are far much
less than the electromagnetic energy emissions from wireless devices such as mobile phones. Wireless LAN devices are safe for use by
consumers because they operate within the guidelines found in radio frequency safety standards and recommendations. The use of Wireless
LAN devices may be restricted in some situations or environments, such as:
• On board an airplane, or
• In an explosive environment, or
• In situations where the interference risk to other devices or services is perceived or identified as harmful.
In cases in which the policy regarding use of Wireless LAN devices in specific environmen
chemical/oil/gas industrial plants, private buildings), obtain authorization to use these devices prior to operating the equipment.
ts is not clear (e.g., airports, hospitals,
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Regulatory Information/Disclaimers
Installation and use of this Wireless LAN device must be in strict accordance with the instructions included in the user documentation
provided with the product. Any changes or modifications made to this device that are not expressly approved by the manufacturer may void
the user’s authority to operate the equipment. The manufacturer is not responsible for any radio or television interference caused by
unauthorized modification of this device, or the substitution or attachment of connecting cables and equipment other than those specified
by the manufacturer. It is the responsibility of the user to correct any interference caused by such unauthorized modification, substitution or
attachment. The manufacturer and its authorized resellers or distributors will assume no liability for any damage or violation of government
regulations arising from failure to comply with these guidelines.
This device must not be co-located or operated in conjunction with an
For IEEE 802.11a Wireless LAN: For operation within 5.15~5.25 GHz f
antenna of this device must be integral.
y other ant
requency range, it is restricted to indoor environments, and the
enna or transmitter.
Federal Communications Commission statement
This device complies with Part 15 of FCC Rules.
Operation is subject to the following two conditions: (1) This device may not cause int
interference, including interference that may cause undesired operation of this device.
erference, and, (2) This device must accept any
FCC Interference Statement
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These
limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates,
uses, and can radiate radio frequency energy. If not installed and used in accordance with the instructions, it may cause harmful interference
to radio communications. However, there is no guarantee that interference will not occur in a particular installation.
If this equipment does cause harmful interference to radio or tele
and on, the user is encouraged to try and correct the interference by one or more of the following measures:
vision recept
1Reorient or relocate the receiving antenna.
2Increase the distance between the equipment and the receiver.
3Connect the equipment to an outlet on a circuit different from the one the receiver is connected to.
4Consult the dealer or an experienced radio/TV technician for help.
ion, which can be determined by turning the equipment off
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