Fujitsu SRS-12I, SRS-24I Administrator's Manual

TABLE OF CONTENTS

CHAPTER 1 - PART NAMES AND FUNCTIONS ................................ 1-1
CHAPTER 2 –NETWORK SETTINGS ............................................... 2-1
DHCP SETTING (OPTION 13) ............................................................ 2-3
IP ADDRESS REGISTRATION (OPTION 14).......................................... 2-4
SUBNETMASK REGISTRATION (OPTION 15)....................................... 2-5
FEATURE GATEWAY ADDRESS REGISTRATION (OPTION 16)............... 2-7
VLAN SETTING (OPTION 20) ............................................................ 2-8
CHAPTER 3 – SERVICE SETTINGS .................................................. 3-1
FEATURE GATEWAY ALIAS SETUP (OPTION 28) ................................. 3-1
SETTING-UP SPID (OPTION 8) ........................................................... 3-2
KEY ATTRIBUTES CONFIGURATION (OPTION 9) ................................ 3-6
DOWNLOAD ................................................................................... 3-7
SNTP SERVER ADDRESS SETUP (OPTION 18) ................................... 3-18
DAYLIGHT SAVINGS SETTING (OPTION 21) ..................................... 3-19
TIME ZONE SETUP (OPTION 22) ..................................................... 3-20
JITTER BUFFER SIZE (OPTION 26) ................................................... 3-21
TOS / DIFFSERV SETUP (OPTION 23) .............................................. 3-22
RTP PORT REGISTRATION (OPTION 24) ........................................... 3-25
OPTIONAL FTP ADDRESS SETUP (OPTION 97)................................. 3-27
Fujitsu IP Centrex Telephone Table of Contents & Intro
CHAPTER 4 – PASSWORD SETTINGS ............................................. 4-1
USER PASSWORD REGISTRATION (OPTION 19) ................................. 4-1
ADMINISTRATOR PASSWORD REGISTRATION (OPTION 27) ................ 4-2
CHAPTER 5 – SOFTWARE DOWNLOAD ........................................ 5-1
CHAPTER 6 – MASTER CLEAR & PASSWORD RESET ....................... 6-1
MASTER CLEAR (OPTION 96) ............................................................ 6-1
PASSWORD RESET. ........................................................................... 6-1
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Fujitsu IP Centrex Telephone Table of Contents & Intro
APPENDIX A - ERROR MESSAGES. ................................................. A-1
TABLE A-1 CONNECTION STATUSMESSAGES ..................................... A-1
TABLE A-2 NATIONAL STANDARDIZED CAUSE VALUES ...................... A-2
TABLE A-3 NETWORK SPECIFIC CAUSE VALUES. ................................ A-3
TABLE A-4 UNIFORM CAUSE VALUES ................................................ A-3
TABLE A-5 LAN CONNECTION STATUSMESSAGES .............................. A-4
APPENDIX B – SELF-TESTING ........................................................ B-1
PERFORMING SELF-TEST................................................................... B-1
LED TEST ......................................................................................... B-2
KEY TEST (22) ................................................................................... B-2
TONE TEST (16) ............................................................................... B-4
RINGER TEST (17)............................................................................. B-4
LCD TEST (11) .................................................................................. B-5
HOLD TONE CHECK (18) ................................................................. B-6
KEY TOUCH TONE TEST (19) ............................................................ B-6
PING TEST (9) .................................................................................. B-7
DSP CODER LOOPBACK ................................................................... B-8
MAC ADDRESS DISPLAY (20) ........................................................... B-10
END OF SELF-TEST ......................................................................... B-10
APPENDIX C – MISCELLANEOUS AND GLOSSARY .......................... C-1
QoS SETTINGS (TOS AND DIFFSERV) ................................................ C-1
Drawing 1: Correlation between TOS and DSCP. ........................... C-1
Drawing 2 : Mapping of DSCP and TOS precedence ..................... C-2
JITTER BUFFER SETTING PARAMETER SETTING .................................. C-3
PORT NUMBER ................................................................................ C-3
AUTOMATIC ADJUST VOICE PACKET LENGTH ................................... C-3
RTP PORT. ........................................................................................ C-3
RTCP. ............................................................................................... C-3
GLOSSARY ....................................................................................... C-4
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WARNING
The Fujitsu SRS-12i / 24i IP Centrex Telephone(s) has been tested and found
to comply with the limits for a Class B digital device, pursuant to Part 15 of
the FCC rules. These limits are designed to provide reasonable protection
against harmful interference in a residential installation. This equipment
generates, uses, and can radiate radio frequency energy and, if not installed
and used in accordance with the instructions, may cause harmful interference
with radio communications. However, there is no guarantee that interference
will not occur in a particular installation. If this equipment does cause harmful
interference with radio or television reception, which can be determined by
unplugging the equipment to turn it off, the user is encouraged to try to
correct the interference by one of the following measures:
• Reorient or relocate the receiving antenna of the affected receiver.
• Increase the separation between the equipment and the affected receiver.
• Consult a dealer or experienced radio or television technician for help.
Changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.
FCC REQUIREMENTS
The Fujitsu SRS-12i / 24i IP Centrex Telephone complies with Part 68 of the FCC Rules. The FCC Part 68 Label is located on the bottom of the enclosure. This label contains the FCC Registration Number for this equipment. If requested, this information must be provided to your telephone company.
Fujitsu IP Centrex Telephone Table of Contents & Intro
Your telephone company may make changes in its facilities, equipment, operations or procedures that could affect the proper functioning of your equipment. If they do, you will be notified in advance to give you an opportunity to maintain uninterrupted telephone service.
The Fujitsu SRS-12i / 24i IP Centrex Telephone handset is hearing-aid compatible (HAC) per Section 68.316, FCC Rules and Regulations.
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Fujitsu IP Centrex Telephone Table of Contents & Intro
REPAIRS
Repairs to this equipment may only be made by the manufacturer or its authorized agents. If this equipment is causing harm to the telephone network, the telephone company may request that it be unplugged from the modular outlet until the problem has been corrected. To obtain repair service or warranty information, contact:
Repair Center
Fujitsu Network Communications, Inc.
1000 Saint Albans Drive,
Raleigh, NC 27609
1-800-298-9007
IMPORTANT SAFETY INFORMATION
The Fujitsu SRS-12i / 24i IP Centrex Telephone should be used in accordance with all instructions and precautions provided in this guide.
• Read and understand all instructions.
• Install cords where they cannot be a hazard to anyone walking nearby.
•Use only the line cable included with the telephone.
• Do not use this product near water, for example, near a bathtub, washbowl, kitchen sink, laundry tub, in a wet basement, or in a swimming pool.
•Avoid using the telephone during an electrical storm. There may be a remote risk of electrical shock from lightning.
•Do not use the telephone to report a gas leak in the vicinity of the leak.
•Do not open the telephone or the warranty will be voided.
•Only authorized personnel should perform service on hardware components.
•Use your one-touch numbers for storing emergency numbers.
•Do not use liquid cleaners or aerosol cleaners on the telephone; use a damp cloth with rubbing alcohol for cleaning.
•Do not place the telephone on an unstable cart, stand, or table. The telephone may fall causing serious damage to the telephone.
•Never push objects of any kind into this telephone as they may touch dangerous voltage points or short out parts that could result in a risk of fire or electric shock. Never pour liquid of any kind on the telephone.
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GENERAL INFORMATION
The Fujitsu SRS-12i / 24i IP Centrex Telephone offers enhanced digital Centrex features. Following is the list of some of the popular features (some of which may need to be supported by your service provider as well):
• Auto SPID and parameter download Support
• Full key system functionality
• Call preferences
• Call appearance reservation
• Simplified conference and transfer
• Hold
• Address book function for 50 items
• Intercom voice announce/auto answer
•One-button access to advanced Centrex features
•Hearing aid compatible handset
•Headset/handset operation
•Handset volume control (ADA compliant)
• Speakerphone for hands-free operation
• Local one-touch speed dialing
• Fully automatic last number redial capability
•Unanswered/Incoming call logging (52 calls max.)
•Out going call logging (52 calls max.)
• Call duration display
•Programmable smart-pause feature
• LCD display of 2 lines by 24 characters
•Tilt set for improved viewing angle
•Out of bound signaling for DTMF
• Remote software update
•Message waiting indication
• Ringer volume options, including “extra high”
• Ringer mode options, including mute ring or one ring
Fujitsu IP Centrex Telephone Table of Contents & Intro
CONTENTS OF FUJITSU IP CENTREX TELEPHONE SHIPMENT
The Fujitsu SRS-12i / 24i IP Centrex Telephone comes with the following parts necessary for operation of your telephone. Verify that all are included prior to beginning installation.
1 – IP Centrex Telephone (SRS-12i / 24i), 1 – Handset, 1 – Handset Cord, 1 – Category 5 Ethernet Line Cord, 1 – User Guide (CD), 1 – Quick Reference Card, 1 – Telephone Clear Cover, and Paper Template(s). AC Adaptor (Power Supply) is sold separately.
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CHAPTER 1 – PART NAMES AND FUNCTIONS
SRS-12i (front view)
1
Speaker
Speaker
Display
Softkeys
Multi-function
Buttons
Microphone
Function
Buttons
SRS-24i (front view)
Display
Softkeys
Multi-function
Buttons
Function
Buttons
Fujitsu IP Centrex Telephone Part Names and Functions
Microphone
1-1
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Fujitsu IP Centrex Telephone Part Names and Functions
Product
Label
FCC
Label
LAN & PC Connection
(10/100 Ethernet)
SRS-12i / 24i (rear view)
DC Power
Connection
Rear
Leg
Hand/headset
Connection
1-2
SRS-12i / 24i (botom view)
Display – Shows the call state, caller ID, dialed digits, network call control
messages, and elapsed time during calls. When not on a call, the date and time of day are displayed.
Multifunction Buttons – These buttons are assigned to call appearances or network features or one-touch numbers. Dual assignments such as One­Touch and Call Appearance are not supported.
Function Buttons – Single-touch buttons for features, consisting of ADR BOOK, CALL LOG, DROP, CONF, TRAN, REDIAL, HOLD, and SPKR.
•ADR BOOK – Allows access to store/retrieve phone numbers stored in the telephone.
• CALL LOG – Shows lists of calls for both unanswered / answered incoming and outgoing calls.
• DROP – Disconnects the last party added to a conference call, or disconnects from a call when not in conference mode on some C.O. Switches.
•CONF – Enables multiple parties (3 typically) to be on one call.
• TRAN – Places the current call on hold, selects an idle call appearance for dialing another number so a call can be transferred.
• REDIAL – Dials the last number dialed on the phone.
• HOLD – Places existing call on hold.
• SPKR – Enables / disables the hands-free mode. When the speaker is in use, a red indicator on the key is lit
Volume/Contrast Buttons – Increase or decrease display contrast (when no call is active), or speaker / handset volume (when a call is active).
Message Indicator – A bright red indicator is lit when messages are waiting; controlled by the network.
Numeric Keypad – Allows the user to dial telephone numbers, and send DTMF tones to external equipment such as voice mail systems.
MIC-OFF Button – When pressed, the MIC-OFF key turns red and mutes the handset and speaker MIC, this allows user to hold a private conversation. MIC-OFF is de-activated as the default state.
Buttons – Used for volume control, LCD contrast, and toggling up and down the option menu.
LAN Connector – Connector for the LAN cable. PC Connector – Connector for a cable to a PC. Power Connector – Connector for the AC Adaptor. Listed AC Adaptor marked
“Class 2” and rated 24V DC, 500mA should be used for this product.
LAN Lamp – A green indicator is lit when the system is successfully connected. Rear Legs – Adjusts height of the set. Handset/Headset Connector – Connects the Handset/Headset cord to the
telephone.
1
Fujitsu IP Centrex Telephone Part Names and Functions
1-3
1
Product Label – Product Model, Part Number, Serial Number, MAC Address,
and UL Certification information. FCC Label – Information on FCC Part 68 and HAC compliance.
Fujitsu IP Centrex Telephone Part Names and Functions
1-4
CHAPTER 2 – NETWORK SETTINGS
The following procedure will help a System Administrator, installer, or user to easily set up a Fujitsu SRS-12i / SRS-24i IP Centrex Telephone.
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2-1
Fujitsu IP Centrex Telephone Network Settings
These instructions are intended mainly for System Administrators, service personnel or end users who are installing the Fujitsu SRS 12i / 24i IP Centrex Telephone. Please refer to the Initial Setup Procedure Diagram.
Required Installation Steps
2
Fujitsu IP Centrex Telephone Network Settings
Connecting a Fujitsu IP Centrex Telephone to the network
Use Category 5 Ethernet cable or better to connect the LAN jack on the telephone to the LAN.
Upon receipt of the Fujitsu SRS-12i / 24i IP Centrex Telephone, plug the local network line into the LAN jack on the back of the set. If the display shows a date and time, the set is powered. Always make sure the connection is properly installed. If the display does not light up, assistance from your System Administrator to complete the installation may be required.
Warning:
Never try to use other types of cables on the set. This might cause damage to the set. Do not work on the system or connect or disconnect cables during periods of lightning activity.
Connecting a Fujitsu IP Centrex Telephone to PC
The Fujitsu SRS-12i / 24i Centrex Telephone has repeating Ethernet ports that will allow a PC to be connected to it. Use Category 5 Ethernet cable or better to connect the PC to the PC jack on the phone.
Power
Currently an AC/DC Adaptor must be used to operate the Fujitsu SRS-12i / 24i IP Centrex Telephone. The adaptor provides DC power at 24 Volts DC. (The SRS-12i and SRS-24i are not yet compatible with the future IEEE 802.3af standard for LAN-based power.) Plug the AC/DC Adaptor connecter into the round power jack on the rear of the telephone. This product relies on the building’s installation for short-circuit protection. Ensure that a fuse or circuit breaker no larger than 120 Volts AC, 15A U.S. is used for the circuit.
2-2
DHCP Setting (Option 13)
DHCP is a Dynamic Host Automatic Configuration Protocol that allows a server to dynamically assign IP addresses to workstations.
1. Press OPTIONS, numeric key “1”, “3”, then ENTER.
DHCP SETTING SUPPORTED
(If NON SUPPORTED was selected previously, the screen will show “NON SUPPORTED.”)
2. Press ENTER.
ENTER USER PASSWORD
3. Enter 4 digits of numeric password (see User Password Registration in chapter 4).
ENTER USER PASSWORD ****
* Factory Default User Password - 9999
4. Press ENTER.
1: SUPPORT 2: NO SUPPORT
(SELECT 1-2)
5. Press 1, then ENTER for support of DHCP. (Or press 2, then ENTER to deactivate support of DHCP.)
SUPPORTED COMPLETED
2
6. Press OPTIONS to exit the option menu. The telephone will reboot automatically.
When 1: SUPPORT is selected, but the set could not obtain IP address, the following error message will be shown:
DHCP Outage
User can manually enter the IP Address by going back to Menu by pressing OPTIONS while DHCP ERROR message is displayed.
(See IP Address Registration Option 14 in this chapter).
Press either asterisk (*) to go back to sub-menu or OPTIONS to exit the option menu.
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Fujitsu IP Centrex Telephone Network Settings
2

IP Address Registration (Option 14)

When the DHCP is not supported, the IP address registration is required in order to operate the telephone. To register the IP Address, follow the steps below:
1. Press OPTIONS, numeric key “1”, “4”, then ENTER.
IP ADDRESS REGISTRATION IP=10.36.213.210
Fujitsu IP Centrex Telephone Network Settings
2. Press ENTER.
ENTER USER PASSWORD
3. Enter 4 digits of numeric password (see User Password Registration in chapter 4). Then, ENTER.
ENTER USER PASSWORD ****
* Factory Default User Password - 9999
4. Enter IP Address.
ENTER IP ADDRESS IP=10.36.213.210
If the IP address is already registered, the last saved address is displayed. In order to input a new IP address, simply enter it. Press “#” key when the input of a dot (.) is required.
ENTER IP ADDRESS IP=10.36.213.170
Note:
If you don’t want to change the IP Address, just press ENTER.
5. Press ENTER.
COMPLETED
Press either asterisk (*) to go back to sub-menu or OPTIONS to exit the option menu.
2-4

Subnet Mask Registration (Option 15)

When the DHCP is not supported, the Subnet Mask registration is also required in order to operate the telephone. To register the Subnet Mask address, follow the steps below:
1. Press OPTIONS, numeric key “1”, “5”, then ENTER.
SUBNET MSK REGISTRATION SN=10.36.213.210
2. Press ENTER.
ENTER USER PASSWORD
3. Enter 4 digits of numeric password (see User Password Registration in chapter 4). Then ENTER.
ENTER USER PASSWORD ****
* Factory Default User Password - 9999
4. Enter Subnet Mask Address. If Subnet Mask address has been entered already, the last address is displayed.
ENTER SUBNET MASK SN=255.255.255.0
In order to input a new Subnet Mask, simply enter the new address. Press “#” key when the input of a dot (.) is required
Note:
If you don’t want to change the Subnet Mask, just press ENTER.
5. Press ENTER.
2
COMPLETED
Press either asterisk (*) to go back to sub-menu or OPTIONS to exit the option menu.
2-5
Fujitsu IP Centrex Telephone Network Settings
2

Default Gateway Address Registration (Option 17)

When the DHCP is not supported, the Default Gateway Address is also required in order to operate the telephone. To register theDefault Gateway Address, follow the steps below:
1. Press OPTIONS, numeric key “1”, “7”, then ENTER.
GW ADR REGISTRATION GW=10.36.213.210
Fujitsu IP Centrex Telephone Network Settings
2. Press ENTER.
ENTER USER PASSWORD
3. Enter 4 digits of numeric password (see User Password Registration in chapter 4). Then ENTER.
ENTER USER PASSWORD ****
* Factory Default User Password - 9999
4. If the Gateway Address is already registered, the last saved address is displayed. In order to input a new Gateway Address, simply enter it. Press “#” key when the input of a dot (.) is required.
ENTER GW ADDRESS GW=10.36.213.210
Note:
If you don’t want to change the Gateway Address, just press ENTER.
5. After inputting a new Gateway Address, press ENTER.
COMPLETED
Press either asterisk (*) to go back to sub-menu or OPTIONS to exit the option menu.
2-6

Feature Gateway Address Registration (Option 16)

The Feature Gateway Address is required in order to operate the telephone. To register the Feature Gateway Address, follow the steps below:
1. Press OPTIONS, numeric key “1”, “6”, then ENTER.
FGA ADR REGISTRA TION FG=10.36.213.210
2. Press ENTER.
ENTER USER PASSWORD
3. Enter 4 digits of numeric password (see User Password Registration in chapter 4). Then ENTER.
ENTER USER PASSWORD ****
* Factory Default User Password - 9999
4. After inputting the password, the LCD displays as below. If Feature Gateway Address is already registered, the last address will be displayed.
ENTER FGA ADDRESS FG=10.36.213.210
In order to input a new Feature Gateway Address, simply enter the new address.
5. Enter New Gateway Address.
ENTER FGA ADDRESS FG=10.36.213.171
2
FGA is set up as a default upon shipment from manufacturer. To overwrite, simply enter the new FG Address. Press “#” key when the input of a dot (.) is required.
Note:
If you don’t want to change the Feature Gateway Address, just press ENTER.
6. Press ENTER.
COMPLETED
Press either asterisk (*) to go back to sub-menu or OPTIONS to exit the option menu.
2-7
Fujitsu IP Centrex Telephone Network Settings

VLAN Setting (Option 20)

The VLAN Setting is required in order to operate the telephone. To select the VLAN Setting, follow the steps below:
2
1. Press OPTIONS, numeric key “2”, “0”, then ENTER.
2. Press ENTER.
Fujitsu IP Centrex Telephone Network Settings
3. Enter 8 digits of numeric password (see Administrator Password Registration in chapter 4). Then ENTER.
* Factory Default Administrator Password - 99999999
4. LCD will display as below:
When you select 2: NO SUPPORT, and ENTER, the LCD will display as below:
VLAN SETTING NON SUPPORTED
ENTER ADM PASSWORD
ENTER ADM PASSWORD ********
1: SUPPORT 2: NO SUPPORT
(SELECT 1-2)
NON SUPPORTED COMPLETED
After this message is displayed the telephone will reset and the options selected above will be implemented
When you select 1: SUPPORT, go to step 5 below.
5. Press 1: SUPPORT, then ENTER.
VLAN ID REGISTRATION ID=2 (SELECT 2-4094)
6. To overwrite, simply enter the new value between 2-4094. Then ENTER.
VLAN ID REGISTRATION ID=2000 (SELECT 2-4094)
2-8
7. You now need to enter VLAN PRI value.
VLAN PRI REGISTRATION PRI=7 (SELECT 1-7)
To overwrite, simply enter the new value between 0-7.
VLAN PRI REGISTRATION PRI=2 (SELECT 1-7)
8. Press ENTER.
SUPPORTED ID=2000 PRI=2 COMPLETED
After this message is displayed the telephone will reset and the options selected above will be implemented.
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2-9
Fujitsu IP Centrex Telephone Network Settings
CHAPTER 3 – SERVICE SETTINGS

Feature Gateway Alias Setup (Option 28)

The Feature Gateway Alias registration is necessary in order to operate the telephone. Your service provider will provide the Alias. Contact your service provider for more details.
1. Press OPTION, numeric key “2”, “8”, then ENTER.
FGA ALIAS REGISTRATION AL=91979012340101
2. Press ENTER.
ENTER USER PASSWORD
3. Enter 4 digits of numeric User Password (see User Password Registration in chapter 4). Then ENTER.
ENTER USER PASSWORD ****
* Factory Default User Password - 9999
4. The screen will display the last Alias entry saved.
FGA ALIAS REGISTRATION AL=91979012340101
Start entering the new Alias address.
FGA ALIAS REGISTRATION AL=9
3
Enter up to 20 characters for this address.
FGA ALIAS REGISTRATION AL=91979012340101
Press CLEAR to re-enter the address in case of an entry error.
5. Press ENTER.
FGA ALIAS REGISTRATION COMPLETED
Press either asterisk (*) to go back to sub-menu or OPTIONS to exit the option menu.
3-1
Fujitsu IP Centrex Telephone Service Settings
Setting-Up SPID (Option 8)
The Service Profile Identifier (SPID) identifies your set to the network. The SPID for your phone may be given to you by your service provider, or it may be downloaded automatically by the C.O. switch at installation.
Auto SPID
If your C.O. switch supports Auto SPID, this function starts when either the telephone is powered-on and a SPID is not present, or when the SPID has
3
Fujitsu IP Centrex Telephone Service Settings
been manually cleared.
Auto-SPID displays the following screens:
If only one SPID is available, the SPID is assigned, and the following screen is displayed:
If two or more SPIDs are available, select one as follows.
Scroll through the available SPIDs. Press (up) and (down) keys to scroll through the SPID numbers.
Press ENTER when the “>” is pointing to the correct SPID.
AUTO SPID REQUESTING 01010101010101
SPID SELECTION COMPLETED 50555512120101
1>50555512120101 SP/AU/PB 50555512130101
SPID SELECTION COMPLETED 50555512120101
After SPID selection is completed, the telephone will automatically request a parameter download from the C.O. switch. The set will be ready to use once the download is complete.
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