Fujitsu SRS-2100 User Manual
ISDN
Digital Set User's Guide
SRS-2100
National ISDN
Delivering on the promise of ISDN
Fujitsu
Fujitsu SRS -2100 (
Page 2
( Fujitsu SRS-2100
Fujitsu Network Switching of America, Inc.
4403 Bland Road, Somerset Park
Raleigh, NC 27609
U.S.A.
Part Number P-UG -2100V
Revision 1.1
Copyright 1994 Fujitsu Network Switching of America, Inc. All rights
reserved. Printed in the United States of America.
This publication may be replaced by a revised edition. To find out if a
revision exists, or to order copies of publ ications, write to 4403 Bland
Road, Somerset Park, Raleigh, NC 27609, or call 1-800-228-ISDN. Please
direct all communications to Fujitsu Network Switching of America, Inc.
No part of this publication may be reproduced or translated, stored in a
databas e or retrieval system, or transmitted in any form or by any means,
electronic, mechanical, photocopying, recording, or otherwise, without
the prior written permission of Fujitsu Network Switching of America, Inc.
The information contained in this document is subject to change without
notice.
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Fujitsu SRS -2100 (
Warning:
This equipment has been tested and found to comply with the limits for a
Class B digital device, pursuant to Part 15 of the FCC rules. These limits
are designed to provide reasonable protection agai nst harmful
interference in a residential installation. This equipment generates, uses,
and can radiate radio frequency energy and, if not installed and used in
accordance with the instructions, may cause harmful interference with
radio communications. However, there is no guarantee that interference
will not occur in a particular installation. If this equipment does cause
harmful interference with radio or television reception, which can be
determined by unplugging the equipment to turn it off, the user is
encouraged to try to correct the interference by one of the following
measures:
• Reorient or relocate the receiving antenna of the affected receiver.
• Increase the separation between the equipment and the affected
receiver.
• Connect the equipment to an outlet on a circuit different from the
one to which the affected receiver is connected.
• Consult a dealer or experienced radio or television technician for
help.
Cable Notice: The use of standard shielded cables to connect external
data devices is required to ensure compliance with FCC Part 15 Rules for
Class B devices.
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( Fujitsu SRS-2100
FCC Notice
This equipment complies with Part 68 of the FCC Rules. The FCC Part 68
Label is located on the bottom of the enclosure. This label contains the
FCC Registration Number for this equipment. If requested, the FCC
Registration Number and the following information must be provided to
your telephone company.
If this telephone equipment causes harm to the telephone network, the
telephone company will notify you in advance that temporary
discontinuous of service may be required. But, if advance notice is not
practical, the telephone company will notify the customer as soon as
possible. Also, you will be advised of your right to file a complaint with
the FCC if you believe it is necessary.
The telephone company may make changes in its facilities, equipment,
operations, or procedures that could affect the proper functioning of your
equipment. If changes are made, you will be notified in advance to order
to make necessary modifications to maintain uninterrupted service.
This equipment may not be used on coin service provided by the
telephone company. Connection to party lines is subject to state tariffs.
Repairs to this equipment can only be made by the manufacturer or its
authorized agents. If this equipment is causing harm to the telephone
network, the telephone company may request that it be unplugged from
the modular outlet until the problem has been corrected. To obtain repair
service or warranty information, contact:
Technical Assistance Center
Fujitsu Network Communications, Inc.
4403 Bland Road, Somerset Park
Raleigh, NC 27609
Phone: (919) 790-2211 or 800-228-4736
FCC Warning
Changes or modifications not expressly approved by the party
responsible for compliance could void the user’s authority to operate this
equipment.
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Fujitsu SRS -2100 (
PREFACE
This guide provides descriptions and procedures for using Fujitsu's
Digital Set, the SRS-2100, when it is attached to a switch supporting
National ISDN (NISDN).
This guide is for anyone interested in using the SRS-2100 to gain the
benefits of the combined voice and data network capabilities of ISDN
technolo gy.
Read the sections that follow for information on:
• Using this guide efficiently
• Special features of your ISDN telephone
• Background on ISDN technology
USING THIS GUIDE
This section can help you make the most efficient use of this guide. The
section describes the overall organization, aids to finding information,
and conventions.
Organization
This guide is organized in the following chapters:
Chap ter Content
Chapter 1 Has illustrations to introduce the physical layout of the
SRS-2100. It also describes the features and functions of
its components.
Chapter 2 Describes the use of the basic voice services, such as
placing and receiving calls and using the
speaker/microphone (handsfree mode). It also explains
how to use one-touch calling, the unanswered-call
feature, and the function buttons SPEAKER, MIC-OFF,
REDIAL, HOLD, CONFERENCE, TRANSFER, and DROP.
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( Fujitsu SRS-2100
Chapter Content
Chapter 3 Explains how to set up SRS-2100 features such as one-
touch buttons, unanswered call logging, and the
calendar/clock.
Chapter 4 Explains how to use the optional data terminal adapter to
place or receive data calls.
Conventions and Layout
In procedures, the required actions are noted, with the buttons you press
in capital letters, such as HOLD or REDIAL.
Other important words, such as messages that appear on the display, also
appear in CAPITAL LETTERS.
Actions that pertain to only a specific phone system have the following
symbols inserted. These symbols appear in the section heading when the
information applies entirely to that system, or they appear adjacent to a
command where only a specific action applies to that system.
(5ESS Required for Lucent Systems.
(DMS-100 Required for Nortel Systems.
(EWSD Required for Siemens Systems.
Note: 5ESS, DMS -100, and EWSD are registered trademarks of
Lucent, Nortel, and Siemens Telecom Networks
respectively.
Menus or screen displays appear as text in boxes.
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
. . . . . . .
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
. . . . . . .
12:55PM SATURDAY May
10
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Fujitsu SRS -2100 (
UNA-LIST DATA CLEAR
DIR-LIST
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( Fujitsu SRS-2100
Helpful Tips About Your SRS-2100
Because ISDN technology is new, some features of your SRS-2100 may
be unfamiliar.
Softkeys
Softkeys are a way of simplifying the phone and still supporting the
richness of ISDN features. These keys assume different functions
depending on the feature you are using, thus avoiding the need for a
large number of permanent function keys.
The SRS-2100 softkeys are the four keys located just below the display.
When you press the SERVICE button to their right, the display changes
and REGISTER appears over the fourth softkey.
5:20 PM Tuesday January 4
UNA-LIST DATA CLEAR DIR-LIST
Service
1 2 3 4
Standard Softkey Layout
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Fujitsu SRS -2100 (
Timeouts
When you are setting up local features as described in Chapter 3, some of
the data entry displays have built-in timers. If you do not enter
information within fifteen seconds, the display reverts to the menu for
selecting the feature you were setting up. You must reselect the feature
and start again.
Starting Over
If for any reason you become confused while setting up a local feature in
menu mode, you can always press REGISTER, softkey number 4, to return
to the setup menus and start over.
Phone Operation
The following two features of ISDN phones may be different from what
you are used to:
Dialing 9. When you dial for an outside line (usually by pressing 9), you
do not hear a pause and a second dial tone. You can begin dialing the
telephone number immediately.
Onhook dialing. You can dial a number before you get a dial tone. The
number you dial appears on the display and remains there for three
minutes. When you lift the handset and press an idle Call Appearance
button, or press the SPEAKER button for handsfree mode, the phone
initiates the call automatically.
ISDN CONCEPTS: INTEGRATED VOICE AND DATA
ISDN stands for Integrated Services Digital Network, which provides
many voice and communication features. (The SRS-2100 data features,
available with the voice/data version are described in Chapter 4. For more
information, please see the Data User's Guide.)
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( Fujitsu SRS-2100
The basic ISDN service provides two 64,000 bits per second "B" channels
for voice or data communications. Each B-channel can support circuitswitched or packet-switched data services. There is also one "D"
channel, at 16,000 bits per second, for network signaling and packetswitched data service. The combination is often referred to as "2B+D", or
the Basic Rate Interface (BRI).
Voice Features
The voice features of an ISDN telephone have several advantages:
• They allow your telephone to handle multiple calls simultaneously,
receiving calls while keeping others on hold.
• They also permit a call coming in to a single directory number to ring
more than one physical telephone. This feature facilitates call
handling within a group.
• They provide easy-to-use-access to powerful features such as call
conferencing and call transfer, to enhance your productivity.
• They allow the incoming directory number to be displayed if it is
available.
Data Features
The voice/data version of the SRS-2100 includes the following data
capabilities:
• Communication on the D-channel using packet switching with an
asynchronous RS-232 terminal at terminal speeds up to 19,200 bits
per second
• Communication on the B-channel using circuit switching with an
asynchronous RS-232C terminal at speeds up to 38,400 bits per
second
• Communications on the B-channel using circuit switching via an RS-
232 connector for synchronous data transmission at speeds of
56,000 or 64,000 bits per second.
The supporting network data features must also be assigned to the
line.
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Fujitsu SRS -2100 (
Multipoint Configurations
In older ISDN installations, most phone connections are point-to-point.
Each phone in a point-to-point configuration requires a separate line into
your building. However, most service providers now offer multipoint
configurations as a subscription option. In a multipoint configuration, up
to eight devices (digital sets and/or terminal adapters) can be connected
to a single line. For example, your company could connect two digital
sets and two data terminal adapters to a single line. The two digital sets
could each use one B-channel for voice communication, and the data
terminal adapters could use the D-channel for packet-switched data calls.
SPID
For your SRS-2100 to work, it must have a valid Service Profile Identifier
(SPID). (If your SRS-2100 is the voice/data version, you need two SPIDs,
one for voice and one for data.) The SPID number is usually entered
when the SRS-2100 is installed. So if your digital set already has a SPID
number, you don't have to reenter it. If you do need to enter a SPID
number, you can find out what it should be from your System
Administrator or service provider. For the procedure to enter a SPID, see
Appendix B.
CAUTION: Once the SPID number is entered, don't change it unless
your System Administrator tells you to do so. Your SRS-2100 won't
work without the correct SPID number. If the SPID number is wrong,
the set displays the message SPID NG. (The message is redisplayed a
second time if the data terminal adapter SPID is also invalid.) Enter the
correct SPID number and you'll get the normal dial tone.
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( Fujitsu SRS-2100
System Administrator
ISDN is very flexible in allowing businesses to customize how it works to
meet their specific needs. This User's Guide refers you to your System
Administrator if a customized option may have been chosen during
installation.
Your System Administrator may be your phone company representative
or a member of your telecommunications department.
Call Appearance Preference
The SRS-2100 allows you to specify which Call Appearance button it
selects when you go offhook (lift the receiver or press SPEAKER). You
have four choices:
• Primary line preference. The SRS-2100 always selects button
number 1, the Call Appearance associated with your primary
directory number .
• No preference. The SRS-2100 does not automatically select any Call
Appearance button when you go offhook. You must press the
button you wish to be connected to either before or after you go
offhook.
• Ringing line preference. The SRS-2100 selects the Call Appearance
button that is ringing with an incoming call. You are immediately
connected to the call.
• Idle preference. The SRS-2100 selects an idle Call Appearance.
For more detai ls about Call Appearance preference, see "Selecting CA
Preference," in Chapter 3.
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Fujitsu SRS -2100 (
TABLE OF CONTENTS
Section Page
Chapter 1
Getting Acquainted With Your Digital Set................................................1-1
Digital Set Components .........................................................................1-1
Telephone Components.........................................................................1-2
Switches and Connectors...................................................................... 1-3
Function Buttons....................................................................................1-4
Indicators .................................................................................................1-4
MULTIFUNCTION BUTTONS.............................................................1-5
CALL INFORMATION DISPLAYS .....................................................1-7
SOFTKEYS AND SERVICE...................................................................1-8
Chapter 2
INTRODUCTION TO VOICE FEATURES.................................................2-1
PLACING AND RECEIVING CALLS ...................................................2-1
Switching Between Handset and Handsfree Modes .....................2-2
Placing Handse t Calls .........................................................................2-2
Receiving Handset Calls..................................................................... 2-4
Placing Handsfree Calls ......................................................................2-4
Receiving Handsfree Calls .................................................................2-7
Placing Headset Calls.......................................................................... 2-8
Receiving Headset Calls .....................................................................2-9
FUNCTION BUTTONS........................................................................2-10
REDIAL..................................................................................................2-11
HOLD...................................................................................................... 2-12
CONFERENCE.......................................................................................2-13
DROP...................................................................................................... 2-14
TRANSFER ( 5ESS.......................................................................2-15
TRANSFER (DMS-100...............................................................2-16
TRANSFER (EWSD......................................................................2-17
ONE -TOUCH CALLING.......................................................................2-17
Using a One Touch Button to Make a Call....................................2-18
Dialing Special Codes Using One-touch Buttons........................ 2-18
UNANSWERED CALL LOGGING (UNA-LIST)...............................2-19
Using the UNA-LIST Feature..........................................................2-19
Returning a Call..................................................................................2-20
Deleting a Record from the UNA-LIST..........................................2-21
Placing a Call Using the Personal Directory.................................. 2-21
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( Fujitsu SRS-2100
Section Page
Chapter 3
LOCAL FEATURES ......................................................................................3-1
SERVICE MODE OPERATIONS...........................................................3-1
Selecting a Menu Option....................................................................3-2
PROGRAMMING A BUTTON FOR ONE -TOUCH DIALING..........3-3
Programming a One-Touch Button...................................................3-4
Changing or Canceling the Number Stored in a One-Touch
Button ....................................................................................................3-5
SETTING THE CALENDAR/CLOCK...................................................3-6
Setting Calendar and Clock Values ...................................................3-6
REINITIALIZING THE PHONE .............................................................3-8
UNANSWERED CALL LOGGING (UNA-LIST).................................3-9
Enabling the UNA-LIST Feature .......................................................3-9
Disabling the UNA-LIST Feature....................................................3-11
HANDSFREE, HANDSET, AND HEADSET MODES.....................3-11
Operating the Set with a Headset....................................................3-12
Switching from Headset Back to Handset Mode..........................3-13
Selecting Handsfree Operation (using the speaker and
microphone)........................................................................................3-13
Switching Back to Handset-Only Operation..................................3-14
CHANGING RINGER MODE...............................................................3-14
Setting Ringer Volume.......................................................................3-15
Setting Ringer Tone...........................................................................3-15
Selecting Ringer Mode......................................................................3-16
Selecting Ringer Pattern....................................................................3-17
USING Q.931 MESSAGE LOGGING...................................................3-17
Starting or Stopping Message Logging.........................................3-18
Reviewing Logged Messages..........................................................3-18
CALL ANNOUNCE INTERCOM........................................................3-20
Call Announce Intercom on Selected Buttons..............................3-21
Specifying the Directory Numbers for Intercom...........................3-22
Announcing a Call by Intercom.......................................................3-24
ACTIVATING AND DEACTIVATING THE MIC-OFF
BUTTON.................................................................................................3-25
SELECTING CALL APPEARANCE PREFERENCE..........................3-26
PERSONAL DIRECTORY....................................................................3-27
Setting Up the Personal Directory...................................................3-28
Using Network Data in the Personal Directory .............................3-29
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Fujitsu SRS -2100 (
Section Page
Chapter 4
DATA OPERATION..................................................................................4-1
USING THE TERMINAL ADAPTER................................................4-1
MAKING AND TERMINATING A DATA CALL.........................4-1
Using the DATA Key......................................................................4-1
Using AT Commands.......................................................................4-2
Using X.28 Commands.....................................................................4-3
Appendix A ISDN Ordering
Appendix B Installation
Appendix C Testing
Appendix D ISDN Call Identification Displays
Appendix E Error Messages
Appendix F Interpreting Q.931. Message Logging Codes
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( Fujitsu SRS-2100
Notes
Page 17
SRS -2100 ( Index
SRS 2100 SUBJECT INDEX
Subject Page
AT Commands.........................................................................................4-2
Calendar/Clock settings.........................................................................3-6
Call Announce Intercom......................................................................3-20
Call Appearance Preference.................................................................3-26
Call Identification Displays...................................................................D-1
Call Status Code Table ..........................................................................F-7
Conference.............................................................................................2-13
Connection Status Messages - BCS................................................... E-1
Connection Status Messages - DPS................................................... E-4
Data Calls..................................................................................................4-1
Data key....................................................................................................4-1
D-Channel TEI ........................................................................................B-4
Directory Number Appearances ...........................................................1-6
DROP.......................................................................................................2-14
Function buttons...................................................................................2-10
Handset calls............................................................................................2-2
Handset mode........................................................................................3-12
Headset mode........................................................................................3-11
HOLD ......................................................................................................2-12
Idle line preference................................................................................3-26
Information Displays..............................................................................1-7
Information Element Code Table..........................................................F-6
Installation Diagrams .............................................................................B-2
Installation...............................................................................................B-1
Key Attribute Configuration................................................................B-8
Key Test Table .......................................................................................C-2
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Index SRS-2100 (
Subject Page
LCD Test.................................................................................................C-3
LED Test ..................................................................................................C-2
Memory Tests ........................................................................................C-3
Menu options..........................................................................................3-2
Message Abbreviation Table ...............................................................F-4
Message logging - starting/stopping................................................3-18
Message Logging Codes - interpretation...........................................F-1
Message Logging.................................................................................3-17
MIC-OFF button...................................................................................3-25
Multifunction Buttons...........................................................................1-5
National Standardized Cause Values ...................................................E-5
Network connection.............................................................................. B-4
Network data...........................................................................................B-7
Network Specific Cause Values ............................................................E-6
One touch calling..................................................................................2-17
One-touch button changes ...................................................................3-5
One-touch button codes......................................................................2-18
One-Touch button programming..........................................................3-4
Package D................................................................................................A-3
Package E................................................................................................A-4
Package EZ 1...........................................................................................A-6
Package EZ 1A .......................................................................................A-6
Package G................................................................................................A-5
Permanent functions...............................................................................1-4
Personal Directory - placing calls .......................................................2-21
Personal Directory Entry Table...........................................................3-31
Personal directory set-up.....................................................................3-28
Personal Directory ................................................................................3-27
Physical Installation.............................................................................. B-2
Placing calls .............................................................................................2-1
Primary line preference.........................................................................3-26
Program and Loop Switch Test ............................................................C-4
Programming and labeling the set..................................................... B-19
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SRS -2100 ( Index
Subject Page
Receiving calls .........................................................................................2-1
Receiving handset calls..........................................................................2-4
Redial.......................................................................................................2-11
Reinitializing your phone.......................................................................3-8
Ringer mode selection..........................................................................3-16
Ringer mode settings............................................................................3-14
Ringer pattern selection.......................................................................3-17
Ringer tone - set-up..............................................................................3-15
Ringer volume - set-up.........................................................................3-15
Ringing line preference.........................................................................3-27
Self-Test Result Code Table.................................................................C-5
Service key...............................................................................................1-8
Service mode............................................................................................3-1
Softkey layout..........................................................................................1-8
SPID..........................................................................................................B-4
Switching between handset and handsfree modes............................2-2
Terminal adapter......................................................................................4-1
Terminal resistors.................................................................................B-20
Test Mode...............................................................................................C-1
Tone Test................................................................................................C-3
TRANSFER............................................................................................2-15
Transferring a call..................................................................................2-16
UNA-LIST - Unanswered call logging.................................................3-9
Unanswered call logging description.................................................2-19
User-assigned functions........................................................................1-4
X.28 Commands.......................................................................................4-3
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Index SRS-2100 (
Notes
Page 4
Chapter 1 ( SRS-2100 Overview
CHAPTER 1
GETTING ACQUAINTED WITH YOUR DIGITAL SET
This introductory chapter describes the set's parts, connectors, switches,
and screen displays. It also explains how the functions and features
operate. Chapter 2 explains how to use the set for basic telephone
functions.
Digital Set Components
Figures 1-1 and 1-2 show, respectively, the front panel and the rear of the
digital set. The major components of the SRS-2100 are labeled and
described in the accompanying text.
Page 1-1
SRS -2100 Overview ( Chapter 1
1
2
Figure 1-1 SRS -2100 Front Panel
Telephone Components
1) Handset/Headset. You pick -up
the handset to speak or listen
while making or answering calls,
except when using a headset or
the speaker and microphone.
2) Speaker. The speaker is
located directly under the
handset. In handsfree operation,
it lets you hear the other parties in
a telephone call.
3) Numeric Keypad. You use
these twelve keys to enter the
number you are calling or the
special characters *(asterisk) or
#(pound sign).
4) Display. The display shows
call information, the
calendar/clock, messages, and
menus used to set up local
features.
ABC DEF
1 2 3
GHI JKL MNO
4 5 6
PRS TUV WXY
7 8 9
* 0 #
3
5) Softkeys/SERVICE. The
softkeys below the display
control changeable functions.
Pressing SERVICE displays the
REGISTER label on line 4 of the
display. Pressing REGISTER
displays the menu functions of
the softkeys.
6) Multifunction buttons. These
buttons are assigned to Call
Appearances, one-touch
numbers, and network features.
7) Volume/Contrast buttons. If no
Call Appearance is active, these
buttons control display contrast.
If a CA is active, they control
speaker or handset volume.
8) Function buttons. These
buttons provide single-touch
access to ISDN features.
Drop
Conference
Transfer Redial
Speaker Hold
8
Service
MIC-OFF
MSG
Fujitsu
DTR
TXD
RXD
4
5
6
7
Page 1-2
Chapter 1 ( SRS-2100 Overview
LOOP
NOR
PRG
TEST
7
TR
Off On
40V DC
Line
+ -
1 2
3 4 5
Figure 1-2 SRS -2100 Rear View
Switches and Connectors
1) ISDN line connector. Use this
RJ-45 connector to plug in the
telephone line. Normally, the line
also provides AC power for the
set.
2) Terminating resistor. This
built-in resistor, labeled "TR",
provides a standard termination
to the ISDN line.
3) DC power connector. This
connector, labeled "40 V DC",
provides an alternative to power
delivered through the ISDN line.
4) Loopback test switch. This
switch, labeled "LOOP", places
the set in DATA loopback mode.
Loopback is a test for data
transmission, so this switch is
available only if you have a data
terminal adapter in your phone.
6
5) Program switch for data setup.
This switch, labeled "PRG",
places the set in programming
mode when you are setting up
parameters for the data terminal
adapter.
6) Data connector. This 25-pin
female connector (DB25) appears
only on voice/data terminals.
This connector, labeled "DTE", is
the interface connector for data
transmission.
7) Handset/Headset connector.
This jack, located on the set's left
side, allows you to connect either
a handset or a headset.
Page 1-3
SRS -2100 Overview ( Chapter 1
Function Buttons
The SRS-2100 has six function
buttons. Three of these are
permanently assigned to local
functions: SPEAKER, HOLD, and
REDIAL. For ease of operation,
Fujitsu supports two sets of
telephone company assignments
for network based features. On
the labeled function buttons for
CONFERENCE, DROP, and
TRANSFER, Fujitsu sets accept
the following values or feature
activators:
CONFERENCE Button 30
DROP Button 31
TRANSFER Button 32
Permanent Functions
SPEAKER
Enables/disables handsfree
operation
HOLD
Holds an active call
REDIAL
Redials the last number you
dialed
Activator 30 or 60
Activator 31 or 62
Activator 32 or 61
User-assigned Functions
CONFERENCE
(Button 30, Activator 30 or 60)
Adds parties to an existing call.
DROP
(Button 31, Activator 31 or 62)
Disconnects last party added to
a conference call. With a 5ESS
switch, disconnects a two-party
call.
TRANSFER
(Button 32, Activator 32 or 61)
Transfers a call to a third party
you dial or select.
Indicators
The SRS-2100 has four labeled
front panel indicators:
MSG........Message Waiting
DTR.........Data Terminal Ready
TXD........Transmit Data
RXD........Receive Data
When the MSG indicator is lit,
you have either messages or call
requests waiting to be picked up.
The other three indicators relate
to data transmission if your set is
a voice/data set. (see Chapter 4).
Each function button and
multifunction button also has an
indicator. These indicators serve
one of two purposes:
Page 1-4
Chapter 1 ( SRS-2100 Overview
Page 1-5
SRS -2100 Overview ( Chapter 1
For Features
If the button is assigned to a
local or network feature, the
indicator lights when certain
features are activated.
21 22 28 29 MIC-OFF
11
1 2
..........
12 18 19 20
..........
8 9 10
..........
For Calls
If the button is assigned to a
Directory Number or a Call
Appearance on your phone,
the indicator slowly flashes
green for incoming calls,
flashes red if a call is on hold
at your phone, and is steady
red when a call is active on
your phone.
MULTIFUNCTION BUTTONS
The 32 multifunction buttons on
your SRS-2100 are in three rows
of 10 buttons each along the top
of the front panel (excluding the
button assigned to MIC-OFF),
plus the three unassigned
function buttons to the right of
the numeric keypad. (The
recommended feature
assignments for these function
buttons are CONFERENCE,
DROP, and TRANSFER.) Figure
1-3 shows the numbering of the
multifunction buttons. (The
numbers in the figure are
illustrative only. They do not
appear on the phone.)
Figure 1-3 Multifunction
Button Layout
Mulifunction buttons have three
uses:
One-touch
Dial a number you stored there.
Network feature
Activate/deactivate a special
network feature, such as call
forwarding.
Directory Number (DN) or
Call Appearance (CA)
Handle incoming and outgoing
calls.
Using one-touch dialing buttons
is described in Chapter 2. Chapter
3 shows how to set-up the
buttons.
Special features, such as call
forwarding, are provided by the
ISDN network. These featur es are
selected by your System
Administrator and assigned to
31
32 Redial
Speaker Hold
30
buttons on your phone during
installation. Your System
Administrator will provide details.
Page 1-6
Chapter 1 ( SRS-2100 Overview
In order to simplify ordering and
line installation, Fujitsu has
included pre-set assignments for
some of the most frequently used
network based features. See
Appendix A for these
assignments.
You use DN or CA buttons to
handle your calls, as described in
the next two sections. Pressing a
Call Appearance button connects
you to a phone line. This line can
be idle with dial tone for making
an outgoing call, a line containing
an incoming call, or a call on hold.
If you are on an active call,
pressing another Call Appearance
button automatically puts the call
on hold. This feature is called
autohold.
Multiple Directory Number
Appearances
Each SRS-2100 associates its
primary directory number with
multifunction button 1. Multiple
appearances of the same directory
number are always on adjacent
Call Appearance buttons. (The
button at the end of a row is
"adjacent to" the button
beginning the next row up.)
Note: This Guide uses the term
directory number appearances
to refer to directory numbers
that appear on more than one
Call Appearance button. The
Nortel term for multiple Call
Appearances is Additional
Functional Calls.
A telephone can also be
assigned additional directory
numbers. Each such number
can then be assigned to
adjacent buttons as well to
allow multiple call handling on
that line.
Any directory number assigned
to one phone can also appear on
another phone, which can then
share the use of that line.
Figure 1-4 shows an SRS-2100
whose primary directory number
is 747-3456, with two additional
Call Appearance buttons
assigned that same number. The
telephone's secondary line is 7477890, which has two appearances.
In the illustration, this set also
has buttons assigned to the
number 747-3482. This could, for
example, be a shared line using
someone else's primary directory
number.
Page 1-7
SRS -2100 Overview ( Chapter 1
3482
3456 3456 7890 78903456
..........
..........
..........
MIC-OFF
Figure 1-4 Example Line
Assignment
Call Handling Example
Suppose your directory number is
747-3456, and the first three
multifunction buttons on your
SRS-2100 have been assigned
that number.
What does it mean to have three
Call Appearance buttons
assigned to one directory
number? It means you can have
up to three calls at the same time
using that single directory
number, though you can talk on
only one at a time.
For example, if you have no calls
in progress and someone dials
747-3456, your telephone rings
and the LED for the first Call
Appearance button associated
with 747-3456 flashes green. You
can answer the call by pressing
that Call Appearance button and
picking up the handset. (The LED
turns steady red.)
After answering the call, you can
press the second 747-3456 Call
Appearance button to originate
another call. The first call is
automatically put on hold. (The
LED flashes red.) If another call
comes in, you can press the third
Call Appearance button
representing 747-3456 to answer
the third call. The second call is
also placed on hold.
You would then have three calls
on your 747-3456 directory
number. Only then is your 3456
number "busy", that is, when all
three assigned Call Appearance
buttons are in use.
CALL INFORMATION
DISPLAYS
1=747-3456 (Line 1)
(Line 2)
12:55PM TUESDAY MAY 5 (Line 3)
(Line 4)
When you make a call, the
number you dialed, including any
prefix, appears on line 1 of the
display, along with an ISDN Call
Identifier (ICI) code if provided at
your installation. (See Appendix
D for a partial list of ICI codes.)
For an incoming call, the calling
party's number appears if the
network supplies the digital set
with the Calling Line
Identification (CLID).
Page 1-8
Chapter 1 ( SRS-2100 Overview
When your party answers, the
end of line 3 shows call duration
timing as minutes and seconds in
the form mm:ss. This timer will
record for an hour, up to 59:59,
and then it restarts at 00:00. If the
call cannot go through, line 3
shows a message such as "Busy"
or "NOT ANSWERED".
1=919 555-2345 (Line 1)
(Line 2)
12:55 PM TUESDAY MAY 5mm:ss (Line 3)
(Line 4)
SOFTKEYS AND SERVICE
When you press SERVICE, line 4
of the display changes to show
REGISTER above softkey 4.
Pressing REGISTER displays the
menu function of the SRS-2100.
These keys are called softkeys
because the functions they
control change as you use the
menus to set up different features.
Note: In the Menu mode,
displayed by pressing SERVICE,
and then REGISTER, softkey 1
also serves as the ENTER key
(for entering information as
indicated in this User's Guide).
These basic softkey functions are
explained in the indicated
chapters:
5:20 PM Tuesday January 4
UNA-LIST DATA CLEAR DIR-LIST
1 2 3 4
Service
Standard Softkey Layout
(The DATA softkey label appears
only if you have a voice/data
terminal.)
UNA-LIST Chapter 2
DATA Chapter 4
CLEAR Chapter 3
DIR-LIST Chapter 3
ENTER Chapter 3
REGISTER Chapter 3
Other names and functions for
these keys are explained in
various contexts throughout the
text.
Notes
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