Thank you for purchasing the color image scanner ScanSnap iX500 (hereinafter referred to
as "the ScanSnap").
This manual explains how to handle and operate the ScanSnap.
Be sure to read this manual, "Safety Precautions", and "Getting Started" thoroughly before
using the ScanSnap to ensure correct use.
We hope that this manual will provide you with useful information in order to utilize the
ScanSnap.
If you are using a Windows
®
Adobe
Reader® (7.0 or later) is required to display or print this manual.
operating system, either Adobe® Acrobat® (7.0 or later) or
2
the conditions of the licenses, refer to "Terms and Conditions for End User License" (file
name: OSS_License.pdf) contained in the Setup DVD-ROM.
ScanSnap, the ScanSnap logo, ScanSnap Manager, ScanSnap Organizer, CardMinder,
and Rack2-Filer are registered trademarks or trademarks of PFU LIMITED in Japan.
Other company names and product names are the registered trademarks or trademarks of
the respective companies.
Manufacturer
PFU LIMITED
International Sales Dept., Imaging Business Division, Products Group
Solid Square East Tower 580 Horikawa-cho, Saiwai-ku, Kawasaki-shi,
Kanagawa 212-8563, Japan
Phone: (81-44)-540-4538
Confirm that the image data scanned with the ScanSnap meets your requirements (for
example, image reproducibility in size accuracy, fidelity, content, colors).
Text Recognition
zDepending on the status of the document (e.g. font, layout, blots) and the scanning res-
olution, text recognition may not be properly performed, or text recognition may take a
long time.
zWhen there are sections marked with a highlight pen, the color of the marked section
may not be accurately reproduced depending on the color and density, or may result in
a different color tone from the original. Depending on the color and the color density of
the highlight pen and the way it was used, the marked sections may not be detected, or
the keyword may not be properly set.
Disposing of the original document
Check the image data using the application where you transferred the image data to make
sure that there are no missing parts before disposing of the original document scanned with
the ScanSnap.
3
It is the responsibility of the customer to store and manage the scanned image, and dispose
of the original document scanned with the ScanSnap.
Manuals
Read the following manuals as needed when using the ScanSnap.
ManualDescriptionLocation
Introduction
Safety PrecautionsRead this manual before you
start using the product because
it contains important information
about the safe use of the
ScanSnap.
ScanSnap iX500
Getting Started
ScanSnap iX500
Operator's Guide
(this manual)
Troubleshooting
(installation)
This manual explains about the
ScanSnap package contents,
software installation, connecting
the ScanSnap, and checking
the operation.
Read this manual for
information about the basic
operations of the ScanSnap,
software installation, scanning
methods, various settings, and
handling of the ScanSnap.
Read this manual when you
failed to install the software or
when the ScanSnap does not
operate normally after software
installation. It explains about the
resolutions for such troubles.
Read this manual for
information about connecting
the mobile device and the
computer, ScanSnap Connect
Application operations on the
mobile device, settings and
receiving files.
Read these manuals when
using this product for the first
time, or when you need more
information in general, on
product features and operating
environment.
Read these manuals when
using this product for the first
time, or when you need more
information on product features,
dialog boxes/windows,
operating environment and
functions.
Read this manual when
questions or problems
regarding operations (e.g. when
setting items) arise.
Start ScanSnap Connect Application on
the iOS mobile device, tap [] on the
[File List] screen, and then tap [Help] on
the [Information] screen that appears.
Start ScanSnap Connect Application on
the Android mobile device, and when the
[File List] screen is displayed, press the
[Menu] button on the device or tap the
software [Menu] to display the menu. Tap
[] in the menu, and then tap [Help] on
the [Information] screen that appears.
Select [Start] menu → [All Programs] →
[CardMinder] → [Manual].
From the sidebar in Finder, select
[Applications] → [CardMinder] →
[Manual], and then double-click [User's
Guide].
Select [Start] menu → [All Programs] →
[KnowledgeLake] → [Scan to Microsoft
SharePoint User Guide].
Select [Start] menu → [All Programs] →
[ABBYY FineReader for ScanSnap(TM)
5.0] → [User's Guide].
5
ManualDescriptionLocation
Introduction
ScanSnap Manager
Help
Read this Help file when
questions or problems
regarding operations (e.g. when
setting items) arise.
This Help file explains about
scanner operations, operational
troubles and their resolution,
dialog boxes/windows and
messages.
Refer to this Help by one of the following
methods:
z The ScanSnap Manager icon is
displayed in the menu that appears
when you click in the notification
area. Right-click the ScanSnap
Manager icon , and then select
[Help] → [Help] from the menu that
appears.
z Select [Start] menu → [All Programs]
→ [ScanSnap Manager] → [ScanSnap
Manager Help].
z Click the Help button () for
ScanSnap Manager.
z Press the [F1] key on the keyboard
when a dialog box is displayed.
z Click the [Help] button in each dialog
box.
z Click the ScanSnap Manager icon
in the Dock while pressing the [control]
key on the keyboard, and then select
[Help] → [Help] from the menu that
appears.
z Click the Help button () for
ScanSnap Manager.
z From the menu bar, select [Help] →
[ScanSnap Manager Help].
ScanSnap Online Update
Help
Read this Help file when
questions or problems
regarding operations arise.
This Help file explains about
operations, dialog boxes/
windows and messages.
6
Refer to this Help by either of the following
methods:
z Select [Start] menu → [All Programs]
→ [ScanSnap Online Update] →
[Help].
z Press the [F1] key on the keyboard
when a dialog box is displayed.
z Click the [Help] button in each dialog
box.
z Click the Help button () for
ScanSnap online update.
z From the menu bar, select [Help] →
[ScanSnap Online Update Help].
ManualDescriptionLocation
Introduction
ScanSnap Wireless Setup
Tool Help
ScanSnap Organizer
Help
CardMinder Help
Adobe Acrobat Help
ABBYY FineReader for
ScanSnap Help
Read this Help file when
questions or problems
regarding operations arise.
This Help file explains about
scanner operations, operational
troubles and their resolution,
dialog boxes/windows and
messages.
Read these Help files when
questions or problems
regarding operations (e.g. when
setting items) arise.
These Help files explain about
operations, dialog boxes/
windows and messages.
Read these Help files when
questions or problems
regarding operations (e.g. when
setting items) arise.
Refer to this Help by either of the following
methods:
z Press the [F1] key on the keyboard
when a dialog box is displayed.
z Click [About this screen] or [About this
message] on each screen.
z Click the Help button () in each
window.
For details about how to start up the Help,
refer to the User's Guide for each product.
From the menu bar, select [Help] →
[Adobe Acrobat Help].
From the menu bar, select [Help] →
ABBYY FineReader for ScanSnap Help.
7
Structure of This Manual
This manual consists of the following:
ScanSnap Overview
This chapter explains about features of the ScanSnap, an overview of ScanSnap Manager,
and procedures for connecting the ScanSnap and a mobile device via wireless LAN, as well
as the basic operations of the ScanSnap.
Installing the Software
This chapter explains about the software bundled with the ScanSnap, system requirements
and installation procedures.
Using the ScanSnap (for Windows Users)/Using the ScanSnap (for Mac OS Users)
This chapter explains how to perform scanning and how to set the ScanSnap Manager.
Introduction
Troubleshooting
This chapter provides references for resolving troubles such as removing jammed
documents.
Daily Care
This chapter explains about the cleaning materials and how to clean the ScanSnap.
Consumables
This chapter explains how to replace the consumables.
Appendix
This appendix explains how to update ScanSnap Manager, how to uninstall the software,
about settings that differ by the scanning method, how to purchase/clean the Carrier Sheet
and the ScanSnap installation specifications.
About Maintenance
Contact your FUJITSU scanner dealer or an authorized FUJITSU scanner service provider
for repairs on this product.
Read this manual in order starting from "ScanSnap Overview" through "Using the
ScanSnap" for a better understanding of ScanSnap operations.
8
Symbols Used in This Manual
WARNING
CAUTION
The following indications are used in this manual to obviate any chance of accident or
damage to you and people near you, and your property. Warning labels indicate the warning
level and statements. The symbols indicating warning levels and their meanings are as
follows.
IndicationDescription
This indication alerts operators to an operation that, if not
strictly observed, may result in severe injury or death.
This indication alerts operators to an operation that, if not
strictly observed, may result in safety hazards to personnel or
damage to the product.
Besides warning indicators, the following symbols are also used in this manual.
Introduction
SymbolDescription
This symbol indicates operations using Windows.
This symbol indicates operations using Mac OS.
Arrow Symbols in This Manual
Right-arrow symbols [→] are used to connect icons or menu options you should select in
succession.
Example: Select [Start] menu → [Computer].
9
Screen Examples in This Manual
Windows screen
Microsoft product screenshots are reprinted with permission from Microsoft Corporation.
The screenshots used in this manual are of Windows 7.
The actual windows and operations may differ depending on the operating system.
z Icon in the notification area
The ScanSnap Manager icon is displayed in the menu which appears when you click in the
notification area.
The notification area is located at the far right of the taskbar.
To have the ScanSnap Manager icon always displayed in the notification area, drag the icon
and drop it onto the notification area.
Introduction
The explanations in the manual use the case in which the ScanSnap Manager icon is always
displayed in the notification area.
Mac OS screen
The screenshots used in this manual are of Mac OS X v10.7.
The actual windows and operations may differ depending on the operating system.
The screen examples in this manual are subject to change without notice in the interest of
product development.
If the actual screen differs from the screen examples in this manual, operate by following the
actual displayed screen.
10
Abbreviations Used in This Manual
The following abbreviations are used in this manual:
Abbreviation UsedDesignation
Introduction
Windows 8
Windows 7
Windows Vista
Windows XP
WindowsWindows 8, Windows 7, Windows Vista, or Windows XP operating system
Microsoft Office
Word
Excel
Windows
Windows
Windows
Windows
Windows
Windows
Windows
Windows
Windows Vista
Windows Vista
Windows Vista
Windows Vista
Windows Vista
Windows
Windows
Microsoft
Microsoft
Microsoft
Microsoft
Microsoft
Microsoft
Microsoft
Microsoft
Microsoft
Microsoft
Microsoft
Microsoft
Microsoft
®
8 operating system, English Version
®
8 Pro operating system, English Version
®
8 Enterprise operating system, English Version
®
7 Starter operating system, English Version
®
7 Home Premium operating system, English Version
®
7 Professional operating system, English Version
®
7 Enterprise operating system, English Version
®
7 Ultimate operating system, English Version
®
Home Basic operating system, English Version
®
Home Premium operating system, English Version
®
Business operating system, English Version
®
Enterprise operating system, English Version
®
Ultimate operating system, English Version
®
XP Home Edition operating system, English Version
®
XP Professional operating system, English Version
®
Office
®
Word 2010
®
Office Word 2007
®
Office Word 2003
®
Word for Mac 2011
®
Word 2008 for Mac
®
Word 2004 for Mac
®
Excel® 2010
®
Office Excel® 2007
®
Office Excel® 2003
®
Excel® for Mac 2011
®
Excel® 2008 for Mac
®
Excel® 2004 for Mac
11
Abbreviation UsedDesignation
Introduction
PowerPoint
SharePoint
Office Live
Internet Explorer
Microsoft® PowerPoint® 2010
®
Microsoft
Microsoft
Microsoft
Microsoft
Microsoft
Microsoft
Microsoft
Microsoft
Microsoft
Microsoft
Microsoft
Windows
Microsoft® Internet Explorer
Office PowerPoint® 2007
®
Office PowerPoint® 2003
®
PowerPoint® for Mac 2011
®
PowerPoint® 2008 for Mac
®
PowerPoint® 2004 for Mac
®
SharePoint® Server 2010, English Version
®
Office SharePoint® Server 2007, English Version
®
Office SharePoint® Portal Server 2003, English Version
®
SharePoint® Foundation 2010, English Version
®
Windows® SharePoint® Services 2.0/3.0, English Version
®
Office Live
®
Internet Explorer
®
®
Windows Live MailWindows Live™ Mail
Windows Mail
Outlook
Outlook Express
Outlook for Mac
.NET Framework
Entourage
Microsoft
Microsoft
Microsoft
Microsoft
Microsoft
Microsoft
Microsoft
Microsoft
®
Windows® Mail
®
Outlook® 2010
®
Office Outlook® 2007
®
Office Outlook® 2003
®
Outlook® Express
®
Outlook® for Mac
®
.NET Framework
®
Entourage
®
Mac OSOS X v10.8, Mac OS X v10.7, or Mac OS X v10.6
Adobe Acrobat
Adobe Reader
Adobe
Adobe
®
Acrobat
®
Reader
®
®
ABBYY FineReader for
ScanSnap
ABBYY FineReader for ScanSnap™
All the descriptions in this manual assume the usage of ABBYY FineReader
for ScanSnap bundled with the ScanSnap. Unless otherwise specified, the
term ABBYY FineReader for ScanSnap refers to the ABBYY FineReader for
ScanSnap bundled with the ScanSnap.
Note that ABBYY FineReader for ScanSnap may be upgraded without notice.
If the descriptions differ from the actual displayed screens, refer to ABBYY
FineReader for ScanSnap Help.
How to Perform a Scan .................................................................39
Turning the ScanSnap ON/OFF.................................................... 42
Connecting a Mobile Device to the ScanSnap Using Wireless
LAN ........................................................................................ 47
Documents for Scanning.............................................................. 52
How to Load Documents .............................................................. 57
20
Features of the ScanSnap
The main features of the ScanSnap are as follows:
Simple
Turn documents into digital data by just pressing the [Scan]
button
By converting paper documents cluttering up your desk into PDF or JPEG files, you can
conveniently view, edit, manage and archive the documents in your computer.
The Quick Menu makes the operation easy even for beginners
Features of the ScanSnap
The Quick Menu will allow you to start using the ScanSnap right away even if it is your first
time. Simply press the [Scan] button on the scanner to scan your document, and then the
Quick Menu will appear where you can select the desired action.
(→ page 113)
(→ page 286)
Speedy
Speedy scanning
Double-sided color documents of A4 or Letter size can be scanned at approximately 25
sheets/minute.
21
Features of the ScanSnap
HINT
Scan test system and scan settings are as shown below.
z Scan test system
Intel® Core™ i5 2.5GHz or higher processor, 4 GB or more memory
Windows 8, Windows 7, Windows Vista, or Windows XP operating system
OS X v10.8, Mac OS X v10.7, or Mac OS X v10.6
z Scan settings
Default settings
When the default settings are not used, and scanning is performed under the following conditions,
scanning speed may slow down.
-When scanning documents in [B&W] (black & white) mode
Example: Scanning color brochures in [B&W] mode (converting a color image to black & white)
-When [Deskew by text on document] is enabled
-When creating a searchable PDF file
Scanning speed may also slow down when you have enabled other functions.
Compact
Small size saves desktop space
Smaller than an A4 or Letter size paper, the ScanSnap does not require much desktop
space.
Use in a Manner That Best Suits Your Intended
Use
Compatible with both Windows and Mac OS
You can use the ScanSnap in a manner that best suits your intended use in either Windows
or Mac OS.
ATTENTION
The following functions are not available for Mac OS:
z ScanSnap Folder
z Color high compression
z Place document face up
z Output in PDF/A-1b
z Set a password for PDF file
22
Features of the ScanSnap
Linkage Functions to Increase Range of Useful
Applications
E-mail or print a scanned image directly from scanning
You can attach the scanned image to an e-mail without needing any additional application or
print it out instead of using a copy machine.
zAttach to e-mail (→ page 130)
zPrint (→ page 135)
zAttach to e-mail (→ page 294)
zPrint (→ page 299)
Share documents converted into digital data with others
You can conveniently share documents by saving the scanned image directly in SharePoint
or Office Live.
(→ page 188)
Save Data Easily to Mobile Devices
Save documents converted into digital data to a mobile device
Scanned image can be saved to mobile devices such as tablet devices and smartphones
using wireless LAN.
You can receive the scanned image sent from your computer on a mobile device, or use the
ScanSnap from a mobile device to receive the scanned image directly.
zSave scanned images to a mobile device via your computer (→ page 145)
zSave directly to a mobile device (→ ScanSnap Connect Application User's Guide)
zSave scanned images to a mobile device via your computer (→ page 315)
zSave directly to a mobile device (→ ScanSnap Connect Application User's Guide)
23
Features of the ScanSnap
Easy Linkage with Cloud Services
Access documents converted into digital data anytime, anywhere
ScanSnap Manager can be linked with the following cloud services. Through linkage with
these services, you can access scanned images anytime from your computer or
smartphone no matter where you are.
zDropbox
zEvernote
zGoogle Docs
zSalesforce Chatter
zSugarSync
(→ page 116)
(→ page 288)
HINT
"Cloud services" refer to services that allow the user to save documents or photos that have been
converted into digital data to a network, and then access them when necessary from, for example, a
computer or smartphone.
Creating Data According to Intended Application
Create searchable PDF files
You can create searchable PDF files by performing automatic text recognition for PDF files
after scanning.
You can also perform text recognition on character strings marked by a highlight pen in
black & white documents, and add them as keywords for the PDF file.
zCreate searchable PDF files
-Create using scan settings
By configuring scan settings to scan documents into searchable PDF files, you can
link the searchable PDF files with various applications.
(→ page 248)
(→ page 405)
-Create using the Quick Menu
z
You can create a searchable PDF file by using ScanSnap Organizer.
(→ScanSnap Organizer Help)
24
z
You can create a searchable PDF file by using [Searchable PDF Converter].
(→page 303)
-Create using ScanSnap Organizer
You can use ScanSnap Organizer to convert a created PDF file to a searchable PDF
file. When you convert multiple PDF files, you can convert the files more efficiently by
using the idle time of the computer.
(→ ScanSnap Organizer Help)
-Create using [Searchable PDF Converter]
You can use [Searchable PDF Converter] to convert created PDF files to searchable
PDF files. When you convert multiple PDF files, you can convert the files more
efficiently by using the idle time of the computer.
(→ page 308)
zSet keywords
-Create using scan settings
By configuring scan settings to set a marked character string as a keyword for the
PDF file, you can link keyword-set PDF files with various applications.
Features of the ScanSnap
(→ page 251)
(→ page 409)
-Create using ScanSnap Organizer
You can use ScanSnap Organizer to create a PDF file with marked character strings
as keywords.
(→ ScanSnap Organizer Help)
-Create using [Searchable PDF Converter]
You can use [Searchable PDF Converter] to create a PDF file in which character
strings in the marked sections are set as keywords.
(→ ScanSnap Manager Help)
Two separate scanned images can be merged into a single
image
Two scanned images can be merged into a single image either vertically or horizontally.
(→ ScanSnap Organizer Help)
(→ ScanSnap Manager Help)
25
Features of the ScanSnap
Create PDF/A files
You can create PDF files that conform to PDF/A-1b which is a suitable file format when you
need to store image data for a long time.
(→ page 261)
Scan Easily Using Automatic Functions
Automatically recognize color and black & white documents
(Auto color detection)
The ScanSnap determines the color mode of each document, saves color documents in
color, black & white documents in black & white, and black & white documents with photos
or illustrations in grayscale. This function will optimize your PDF file size.
Scan different size documents together (Automatic page size
detection, Carrier Sheet mixed batch scanning)
Paper size is automatically recognized so that you do not need to change the paper size
setting. The bundled Carrier Sheet allows you to scan documents larger than A4/Letter size
as well as photographs and clippings. Multiple Carrier Sheets can be scanned at once and
together with regular documents in the same batch.
zAutomatic size detection (→ page 231)
zCarrier Sheet (→ page 235)
zAutomatic size detection (→ page 388)
zCarrier Sheet (→ page 392)
Automatically set the resolution by the paper size (Automatic
resolution function)
Documents are scanned at 300 dpi at first, then the image is saved at 300 dpi if the
document length is 148 mm (5.83 in.) or less, and converted to 200 dpi for longer
documents. When linked with a text recognition application (e.g. for scanning business
cards), you can save high resolution image data without having to change the scan settings.
26
Features of the ScanSnap
Bundled Software Can Be Used with Various
Applications
Organize and manage scanned images
You can use ScanSnap Organizer to organize and manage scanned images.
zSetting a keyword (Intelligent Indexing)
Keywords can be set by the following methods:
-Recognize a character string on a page (OCR) and set as a keyword (Zone OCR)
-Set any character string as a keyword
-Set a marked character string as a keyword (Marker Index)
-Drag and drop a keyword from the keyword list (Keyword Addition by Drag&Drop)
The keywords can be viewed in thumbnails. (Keyword Overlay)
zDistributing files by keyword (Automatic Keyword Sort)
Files can also be sorted into folders according to the keyword set for files as a sorting
condition.
zSearch a variety of files (Search Engine Selection)
Files can be found quickly searched by file name, keyword, text or date.
zCropping marked sections (Intelligent Cropping)
Selections on a page that are marked with a highlight pen can be cut and pasted
elsewhere to create scrapbooks.
(→ ScanSnap Organizer Help)
Easy filing of business cards
Text recognition can be performed on business cards which then can be easily converted
into digital data with the business card application. With CardMinder, you can create a
database which facilitates data search of business cards converted into digital data.
The business card application is as follows:
CardMinder (→ page 121)
CardMinder (→ page 311)
Convert paper documents into Word/Excel/PowerPoint files
Use the "ABBYY FineReader for ScanSnap" to directly convert the scanned image into a
Word/Excel/PowerPoint file.
(→ page 181)
(→ page 354)
27
Features of the ScanSnap
Other Useful Functions
Link with a wide variety of applications by using ScanSnap
Folder
You can use ScanSnap Folder to link with a wide variety of applications, including Web
applications (e.g. Webmail, cloud service).
By selecting ScanSnap Folder from the file selection window of the application, you can use
the scanned image file directly.
(→ page 211)
Note: The ScanSnap does not conform to the TWAIN, ISIS and WIA standards.
28
Parts and Functions
ADF paper chute (cover) (*)
Open to use the ScanSnap.
D Opening the ADF paper chute (cover) turns
on the ScanSnap.
This section explains names and functions of the ScanSnap parts.
Front
Parts and Functions
29
Parts and Functions
Extension
Pull out when scanning long documents.
ADF release tab
Pull this tab to open the ADF top
section.
Wi-Fi indicator
It indicates the connection status between
the ScanSnap and your wireless access
point as follows:
Blue (lit): Ready
Blue (flashing): Standby
Orange (lit): Not Connectable
Orange (flashing): Not Connectable
(WPS error)
ADF paper chute (cover)
You can load the document here after opening it.
ADF top section
Open to remove jammed documents, replace
the Roller set, or clean the inside of the
ScanSnap.
Side guide
Adjust to the width of documents to prevent them
from getting skewed.
Stacker
Open to use the stacker.
D Stacks up the ejected
documents.
[Scan] button (*)
Press this button to start
scanning. Can be pressed even
when the stacker is closed.
It indicates the status of the
ScanSnap as follows:
Blue (lit): Ready
Blue (flashing): Scanning
Orange (flashing): Error
*: When the ScanSnap has turned off automatically because of the automatic power off function,
either press the [Scan] button (this will not start scanning), or close the ADF paper chute
(cover), then open it again to turn the ScanSnap back on.
For details, refer to "Automatic Power OFF" (page 46).
30
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