Fujitsu M3093DE/DG User Manual

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C150-E071-01EN

M3093DE/DG Image Scanner

Cleaning and Maintenance

Date publishedEdition

September,1996 First edition

Revised contents

Specification No. C150-E071-01EN

This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense.

This digital apparatus does not exceed the Class A limit for radio noise emissions from digital apparatus set out in the Radio interference Regulations of the Canadian Department of Communications.

Le pésent appareil numérique n’ément pas de bruits radioélectriques dépassant les limites applicables aux appareils numériques de la classe A prescridtes dans le Réglesment sur le brouillage radioélectrique dicté par le ministere des Communications du Canada.

MaschinenlärmInformationsverordnung 3. GSGV, 18.01.1991:Der arbeisplatzbezogene Schalldruckpegel beträgt 70dB(A)oder weniger gemäß ISO 7779.

Printed in Japan. No part of this manual may be reproduced in any form without permission.

Please send your comments on this manual or on Fujitsu products to the following addresses:

FUJITSU COMPUTER PRODUCTS OF AMERICA,INC. 2904 Orchard Parkway,San Jose. California 95134-2022,U.S.A. TEL:1-408-432-6333 FAX:1-408-432-3908 Home page:http://www.fcpa.com/

FUJITSU AUSTRALIA LIMITED 475 Victoria Avenue Chatswood. N.S.W2067,AUSTRALIA TEL:61-2-410-4555 FAX:61-2-411-8603

FUJITSU CANADA,INC. 2800 Matheson Blvd.East,Mississauga. Ontario 4X5,CANADA TEL:1-905-602-5454 FAX:1-905-602-5457

FUJITSU DEUTSCHLAND GmbH. Frankfurter Ring 211, 8000 München 40,F.R,GERMANY TEL:49-89-32378-0 FAX:49-89-32378-100

FUJITSU ESPAÑA,S.A Edificio torre Europa 5 Paseo de la Castellana 95 Madrid 28046,SPAIN TEL:34-1-581-8400 FAX:34-1-581-8125

FUJITSU EUROPE LTD. 2,Longwalk Road,Stockey Park,Uxbridge Middlesex,UB11 1AB,U.K TEL:44-81-573-4444 FAX:44-81-573-2643 Home page:http://www.fujitsu-europe.com/

FUJITSU FRANCE S.A. Bâtiment Aristote,17 rue Olof palme 94006 Créteil cedex,FRANCE TEL:33-14-513-1616 FAX:33-14-399-0700

FUJITSU HONG KONG Limited Room 2521,Sum Hung Kai Centre 30 Harbour Road Wanchal,Hong Kong TEL:852-827-5780 FAX:852-827-4724 TLX:62667

FUJITSU ITALIA S.p.A. Via Melchiorre Gioia,No.8-20124 Milano,ITALY TEL:39-2-6351 FAX:39-2-6572257

FUJITSU NORDIC AB Kung Hans vag,S-19176 Sollentuna,SWEDEN TEL:46-8-626-6000 FAX:46-8-626-6711

FUJITSU LIMITED International Operations Marunouchi 1-6-1, Chiyoda-ku,Tokyo 100 JAPAN TEL:(81-3)3216-3211 FAX:(81-3)3213-7174 TLX:J2283 Cable:”FUJITSU LIMITED TOKYO” Home page:http://www.fujitsu.co.jp/

IMPORTANT NOTE TO USERS

READ CAREFULLY ALL OF THIS MANUAL BEFORE USING THIS PRODUCT. IF NOT USED CORRECTLY, UNEXPECTED DAMAGES MAY BE CAUSED TO THE USERS OR THE BYSTANDERS.

While all efforts have been made to ensure the accuracy of all information in this manual, FUJITSU assumes no liability to any party for any damage caused by errors or omissions or by statements of any kind in this manual, its updates or supplements, whether such errors are omissions or statements resulting from negligence, accidents, or any other cause. FUJITSU further assumes no liability arising from the application or use of any product or system described herein; nor any liability for incidental or consequential damages arising from the use of this manual. FUJITSU disclaims all warranties regarding the information contained herein, whether expressed, implied, or statutory.

FUJITSU reserves the right to make changes to any products herein, to improve reliability, function, or design, without further notice and without obligation.

Preface

This manual explains how to clean and maintain the M3093DE/DG image scanner.

The M3093DE/DG is highly functional image scanner developed for volume filing, using charge-coupled device (CCD) image sensors. This scanner features duplex scanning and high quality image, processing with an automatic document feeder (ADF).

Refer to Operator’s Guide for basic information about the M3093DE/DG.

Conventions

Special information, such as warnings, cautions are indicated as follows:

WARNING

WARNING indicates that personal injury may result if you do not follow a procedure correctly.

CAUTION

CAUTION indicates that damage to the scanner may result if you do not follow a procedure correctly.

The following symbols are used in this manual.

Used for general WARNING and CAUTION.

Be careful not to pinch your fingers or hands.

iii

CHAPTER 1 DESCRIPTION ............................................................................. 1-1

CHAPTER 2 OPERATING INSTRUCTION....................................................... 2-1

CHAPTER 3 CLEANING................................................................................... 3-1

Units ............................................................................................. 1-2

Assemblies ................................................................................... 1-4

Indicators ...................................................................................... 1-5

LED functions ........................................................................ 1-5

Loading Document on the ADF .................................................... 2-2

Loading Document on the Flatbed ............................................... 2-7

Loading Document Larger than the Document Board .................. 2-8

Reading a Page from a Thick Book.............................................. 2-9

Cleaning Supplies and Cleaning Area.......................................... 3-2

Supplies................................................................................. 3-2

Cleaning area ........................................................................ 3-3

Cleaning the ADF ......................................................................... 3-4

Cleaning the Flatbed .................................................................... 3-9

CHAPTER 4 REPLACEMENT OF PARTS ....................................................... 4-1

Pad ASY or Pad ........................................................................... 4-2

Pick Roller .................................................................................... 4-4

CHAPTER 5 TROUBLESHOOTING ................................................................. 5-1

Paper JAM.................................................................................... 5-2

Initial Checks ................................................................................ 5-3

Test Mode for Maintenance........................................................ 5-17

Problem Checklist....................................................................... 5-19

CHAPTER

OPERATING

INSTRUCTION

CLEANING

TROUBLESHOOTING

REPLACEMENT

OF PARTS

DESCRIPTION

CHAPTER

OPERATING INSTRUCTION

CHAPTER

REPLACEMENT OF PARTS

TROUBLESHOOTING

CLEANING

CHAPTER

DESCRIPTION

This chapter describes units, assemblies, indicators and LED functions.

Units

DESCRIPTION

Assemblies

Indicators

1-1

Units

ADF

Stacker

ADF lever2 ADF paper chute

Indicators

M3093DE

Document holding padDocument cover

M3093DG

Document bed

1-2

Power switch

Power inlet

Memory cover

Interface cable

Third party slot

Address switch

No. Function

Connected to the host system with interface cables.

Automatically feeds documents to the reading position. Opens/closes ADF to remove the jammed documents. Holds the documents to be fed by ADF. Indicate the status of the scanner. Stacks the read documents. Covers a document to be read. Presses a document to the document bed. A document to be read is placed. Also called Flatbed. (FB) Third party slot (M3093DE)

Open here when installing or replacing Memory option.

DESCRIPTION

Connect the power cable from an AC power outlet here. Power switch. Used for setting SCSI-ID. (M3093DG)

1-3

Assemblies

Stacker

*Pad ASY (PA02201-0020)

Pad

Pad holder

**Pick roller

Pad spring

(PA02212-K001)

Guide A

Retaining

Thumb screw

spring

**:Consumables

Bearing

**:Consumables

These parts may not be provided in some countries because they are not compliant with safety

regulations. Before ordering the pick roller, contact your sales agent or Fujitsu service

representative.

1-4

Indicators

DESCRIPTION

Power Read

Check

LED functions

LED Function Power Lights to indicate the power is on. Read Lights to indicate scanning is in progress. Check Lights if a device error occurs that may result in a service call.

Blinks if a document is jammed in the ADF. Turns off when the jammed documents are removed from the ADF and ADF is closed. Blinks at four seconds intervals if the ADF cleaning is necessary.

1-5

OPERATING

INSTRUCTION

CHAPTER

OPERATING INSTRUCTION

This chapter describes how to load document on the ADF and flatbed, how to load document larger than the document board and how to read a page from a thick book.

Loading Document on the ADF

Loading Document on the Flatbed

Loading Document Larger than the Document Board

Reading a Page from a Thick Book

2-1

Loading Document on the ADF

CAUTION

Be sure to change the position of the carrier fixing bracket according to “INSTALLATION AND CONNECTION” in OPERATOR’S GUIDE before operation. This may prevent the scanner from being damaged.

ADF

○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○

ADF paper chute Guide

Guide lever ADF lever

Stacker

Lift up the ADF lever to open the ADF.

2-2

OPERATING

INSTRUCTION

Select lever

Set the paper select lever as follows.

N:NORMAL

T:THICK

○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○

Close the ADF.

Paper Plain paper Heavy paper

NOTE

Be sure to reset the paper select lever to “NORMAL” when you load the paper other than the heavy paper.

Mode NORMAL THICK

ADF paper chute

Pull up the ADF paper chute until

it clicks.

2-3

Document

Fan the sheets before setting the document on the ADF paper chute.

NOTE

• Remove paper clips and staples. Flatten the staple holes .

10mm

• Read the following documents using the flatbed.

- Paper with a clip or staple.

- Paper that has ink which is not dry.

- Paper thickness is not constant, such as an envelope.

- Paper that has large rumples or curl.

- Paper that has folds or tears.

- Tracing paper.

- Coating paper.

- Carbon paper.

- Paper that is smaller than A6 size or larger than A4

width.

- Items other than paper, such as clothes, metal sheet,

or OHP film.

- Photographic paper.

- Paper that has perforations on its side.

- Paper that has a shape other than square.

- Paper that is very thin.

2-4

• Set the paper so that the top of it is curled as shown

below.

More than 30mm

Less than 3mm

Loading Document on the Flatbed

Document cover Document holding pad

Document bed

○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○

Open the document cover.

Reference mark

Place the document facedown and align the top left of it with the reference mark.

Close the document cover slowly.

Issue the read command from the host system.

2-7

WARNING

Do not look directly at the light source during read operation.

Loading Document Larger than the Document Board

Document bed

Document

○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○

Open the document cover

approx. 80 degrees and slide the cover in the direction of the arrow to remove it.

○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○

Place the document face-down on

2-8

the document bed. Issue the read command from the host system.

After the read operation, remove the document, re-attach the document cover and close the document cover.

OPERATING

INSTRUCTION

WARNING

Do not look directly at the light source during read operation.

Reading a Page from a Thick Book

Thick book

○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○

Open the document cover.

Place the book face-down on the

document bed. Issue the read command from the

host system. Keep the cover open for reading.

NOTE

Do not move the book during read operation.

2-9

CLEANING

CHAPTER

CLEANING

This chapter describes the cleaning supplies and area, and how to clean the ADF and flatbed.

Cleaning Supplies and Cleaning Area

Cleaning the ADF

Cleaning the Flatbed

3-1

Cleaning Supplies and Cleaning Area

Document cover Document holding pad Document bed

Supplies

Type No. RemarksSupplies

Cleaning paper Contact your Every 5,000 sheets

dealer or

Cleaner F2 distributer • Plastic rollers (*2) 1 bottle

Cleaner F1 or • PAD ASY 1 bottle. Isopropyl alcohol Every 5,000 sheets Apply Cleaner F1

Cotton swab Dry cloth

*1 When the CHECK indicator starts blinking at 4-second intervals, clean the scanner regardless of the frequencies. *2 Clean the plastic rollers when they are soiled with dirt. Do not clean the rubber rollers with cleaner F2.

NOTE

When the following paper is used, it may be necessary to clean more frequently.

• Paper with smooth surface such as coated paper.

• Paper with almost all printed area.

• Paper with special coating such as carbon-less paper.

Frequencies (*1)

Apply Cleaner F2

to cotton swab.

• Pick roller/Feed rollers/ to cloth. Glass/Sheet guide Every 5,000 sheets

3-2

CLEANING

Cleaning area

Area

Flatbed

ADF

Name

Document holding pad Document bed Pad Glass/Sheet guide Pick roller Plastic rollers Feed rollers

Cleaning paper

with Cleaner F1

Document holding pad

Document bed

Dry cloth

with Cleaner F1

Pad

Cotton swab

with Cleaner F1 or F2

Feed rollers Sheet guide(White part)

Feed rollers

Glass

Plastic rollers Pick roller

Plastic rollers

3-3

Cleaning the ADF

pow-on

Cleaning the ADF with cleaning paper

Lift up the ADF lever to open

○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○

the ADF. Apply cleaner F1 to a new

cleaning paper.

Cleaning

paper

○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○

Close the ADF and turn

the power on to start the cleaning.

Turn the power off.

Repeat steps 1 through 5.

Cleaning paper

Plastic

rollers

Place the cleaning paper on the ADF so that the short side edge touches the plastic roller.

3-4

CLEANING

Cleaning the ADF with Dry cloth with Cleaner F1

Lift up the ADF lever to open the ADF.

Use a dry cloth or a cloth moistened with Cleaner F1 to softly

remove dirt and dust as follows.

Pad

Pad Wipe the pad in the downward direction (indicated by the arrow). Be careful not to hook the pick spring when wiping.

○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○

Glass Wipe the glass lightly.

NOTE

If the glass is dirty, the image may include vertical stripes.

Glass

3-5

Plastic rollers

Pick roller

Wipe the roller. Be careful not to damage the surface of the roller and the mylar strip above the Pick roller.

Pick roller

○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○

Feed rollers and Plastic rollers

Wipe the rollers.

Be careful not to damage the surface of the rollers.

3-6

Feed rollers Plastic rollers

CLEANING

Sheet guide (white part)

Wipe the sheet

guide.

NOTE

If the sheet guide is dirty, the front image may include vertical stripes.

○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○

Close the ADF to lock the ADF lever.

3-7

Cleaning the Plastic rollers with Cleaner F2

Plastic rollers

Lift up the ADF lever to open the ADF.

Moisten a cotton swab with Cleaner F2.

Wipe the Plastic roller surfaces.

Wipe the Plastic roller surface with clean and dry cloth. Allow to dry.

3-8

CLEANING

Cleaning the Flatbed

Cleaning the Flatbed with Dry cloth with Cleaner F1

Document cover Document holding pad Document bed

NOTE

Window or glass cleaner can be used instead of cleaner F1. However do not use organic solvent.

○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○

Open the Document cover.

Apply Cleaner F1 to a clean cloth.

Wipe the document holding pad and

3 4

NOTE

Be sure to prevent liquid from seeping through the opening between the document bed and the plastic cover.

document bed.

Allow to dry.

3-9

REPLACEMENT

OF PARTS

CHAPTER

REPLACEMENT OF PARTS

This chapter describes how to replace the pad ASY, pad and pick roller.

Pad ASY or Pad

Pick Roller

4-1

Pad ASY or Pad

ADF lever

Pad ASY (PA02201-0020)

○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○

NOTE

The life span of the pad ASY is about 100,000 sheets or one year.

The life span may be decreased by half when carbon-less sheets are used.

Lift up the ADF lever to open

the ADF. Slide the paper select

lever to “N”.

Select lever

N:NORMAL

T:THICK

○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○

Slide the pad ASY to the left and pull it toward you.

Pad ASY

4-2

REPLACEMENT

OF PARTS

If the Pad is attached to the scanner,

you can replace the Pad according to

Pad holder

the following procedure.

a)Remove the pick spring. b)Remove the pad from the pad holder. c)Attach a new pad to the pad holder and fix it with the pick spring.

NOTE

• Turn the pad upside down so that the pad holder pin fits with the pad hole.

• Do not alter the shape of the pick spring.

• Attach the pick spring so that both ends of the pick spring are located on the pad.

○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○

Pick spring

Pad

Attach the pad ASY to the ADF until it clicks in the reverse sequence of step 3.

NOTE

Fit the pad ASY pin with the larger hole then slide to the right.

NOTE

Normally, set the select lever to “N”. Return the select lever if necessary.

○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○

Close the ADF.

4-3

Pick Roller

Pick roller (PA02212-K001)

NOTE

The life span of the pick roller is about 200,000 sheets or one year. The life span may be decreased by half when carbon-less sheets are used.

○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○

4-4

Lift up the ADF lever to open the ADF.

Remove the two thumb screws.

NOTE

Use a Phillips screwdriver when they are tight.

REPLACEMENT

OF PARTS

Lift up the Guide A with both of

your hands and disengage the tip from the right hole. Then lift the right side of the cover and remove it.

○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○

Hold the retaining spring and

slide it to the roller side.

○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○

Slide the pick roller to the retaining spring side until the axis of the opposite side is disengaged. Lift and remove it.

Remove the retaining spring.

4-5

Attach the retaining spring to a

○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○

new roller. Do not put the spring in the groove yet. Slide the spring next to the larger diameter portion of the shaft.

○○○○○○○○○○○○○○○○○○○○○○○ ○○○○○○○○

Slide the end of the new pick roller with the retaining spring into the bearing, then into the hole closer to the front of the scanner. Next, slide the opposite end of the pick roller into the bearing next to the gears.

Hold the retaining spring, slide it to the bearing slide and place it into the groove to fix it.

4-6

REPLACEMENT

OF PARTS

Guide A

Attach the Guide A in the reverse

○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○

sequence of step 3 and align the screw hole.

Thumb screws

Tighten the thumb screws.

Close the ADF unit.

4-7

TROUBLESHOOTING

CHAPTER

TROUBLESHOOTING

This chapter describes the paper JAM, initial checks and test mode for maintenance.

Paper JAM

Initial Checks

Test Mode for Maintenance

Problem Checklist

TROUBLESHOOTING

5-1

Paper JAM

Document

ADF

ADF lever

○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○

Remove the documents from

the ADF paper chute.

Inspect the paper and paper path. Make sure no staples, paper clips or other materials caused the jam. All types of

staples and paper clips should be removed from all documents bofore scanning.

5-2

Lift the ADF lever to open the ADF.

Remove the jammed document.

NOTE

Close the ADF until the ADF lever locks.

TROUBLESHOOTING

Initial Checks

If a problem occurs, check the following items before contacting manufacturer’s authorized service center.

Symptom1

The power does not go on. Power

Is the power cable connected correctly?

YES

Is the power switch on?

YES

Contact manufacturer’s authorized service center.

(No light)

Connect the power cable correctly.

Press the power switch.

TROUBLESHOOTING

5-3

Symptom2

Read operation does not start.

Is the carrier fixing bracked placed in operation position?

YES

Are the documents loaded on the ADF

paper chute correctly?

YES

Is the ADF closed completely?

YES

Is the interface cable connected correctly?

Place the carrier fixing bracket correctly. (See Operator’s Guide)

Insert the first few pages into the slot.

Close the ADF completely.

Connect the interface cables correctly.

5-4

YES

TROUBLESHOOTING

Is the terminator connected? Is the SCSI ID is set correctly? (M3093DG)

YES

Connect the terminator or set the SCSI ID correctly.

Is the baud rate of the system 4800 bps? (Default is 4800 bps.)

YES

Check

Is the CHECK indicator lit?

Contact manufacturer’s authorized service center.

YES

Contact manufacturer’s authorized service center to set correct baud rate.

Refer to Symptom 6. (See p5-9)

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5-5

Symptom3

Pictures and photographs are not read correctly.

Is the “Photo” mode selected?

YES

Is halftone or dithering processing selected?

YES

Is the document bed, document holding pad, glass and sheet guide clean?

YES

Select the “Photo” mode (White level following off) through the scanner setting menu in the software.

Select a halftone or dithering mode from the host computer.

Clean the dirty parts. (See p3-5, p3-7, p3-9)

Contact manufacturer’s authorized service center.

5-6

TROUBLESHOOTING

Symptom4

Characters and lines are not read correctly.

Is the “Line Art” mode selected?

Select a “Line Art” mode from the host computer.

YES

3mm

Is there printed text on the first 3mm of the document?

Is the document bed, document holding pad, glass and sheet guide clean?

YES

Contact manufacturer’s authorized service center.

YES

Select the “Photo” mode (White level following off) via software.

Clean the dirty parts. (See p3-5, p3-7, p3-9)

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5-7

Symptom5

Images are distorted or unclear.

missing

Is the document bed, document holding pad, glass and sheet guide clean?

YES

Is the surface of the ADF pressed or is there anything heavy on it? (During rear read operation with ADF)

Is the scanner on even and flat surface or any scanner rubber feet missing?

YES

Clean the dirty parts. (See p3-5, p3-7, p3-9)

Do not press the surface of the ADF or do not put anything heavy on it.

Place the scanner on the even and flat surface. Or attach the rubber feet.

Contact manufacturer’s authorized service center.

5-8

TROUBLESHOOTING

Symptom6

The check indicator is on.

Check

Is the carrier fixing bracket placed in operation position?

YES

Turn off the power once and try to turn on the

Check

power again. Is the CHECK lamp turned on?

YES

Activate the test mode (p5-17) and inform manufacture’s authorized service center of the error status.

Place the carrier fixing bracket correctly. (See Operator’s Guide)

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5-9

Symptom7

“Check” lamp blinks at 4 seconds intervals.

YES

Check

Is the pick roller dirty?

Are documents under specification? (See p5-11)

YES

Is the Pad ASY dirty or worn out?

Clean the pick roller.

Flatten the curl or use the flatbed to read the document.

YES

Clean or replace the Pad ASY. (See p3-4, p3-5, p4-2)

5-10

Contact manufacturer’s authorized service center.

TROUBLESHOOTING

NOTES

NOTE

• Remove paper clips and staples. Flatten the staple holes.

• Read the following documents using the flatbed.

- Paper with a clip or staple.

- Paper that has ink which is not dry.

- Paper thickness is not constant, such as an envelope.

- Paper that has large rumples or curl.

- Paper that has folds or tears.

- Tracing paper.

- Coating paper.

- Carbon paper.

- Paper that is smaller than A6 size or larger than A4 width.

- Items other than paper, such as clothes, metal sheet, or OHP film.

- Photographic paper.

- Paper that has perforations on its side.

- Paper that has a shape other than square.

- Paper that is very thin.

• Set the paper so that the top of it is curled as shown below.

Less than 3mm

• Do not mix different width documents.

More than 30mm

Test Mode for Maintenance

Power

If the CHECK indicator lights up, activate the test mode and inform your sales or support agent or Fujitsu service representative of the error status.

CAUTION

If an operation other than described here is performed, the scanner may malfunction. Activate the test mode and follow the procedure only for the error status.

Activating a test mode

Turn off the power.

Open the ADF.

Try again (*1)

Turn the power on after setting

Empty sensor B5 Size sensor

the empty sensor and B5 size sensor as shown in the figure.

Does the POWER lamp blinks?

YES

Close the ADF cover. (The scanner is placed in the maintenance mode.)

*1 Do not perform any other operation this time. Immediately turn the power off when the POWER lamp does not blink.

Down

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5-17

Activating the continuous operation test

Open the ADF and close it again. If no document is loaded on the ADF within five seconds after closing the ADF, the image scanner runs in flatbed mode. If documents are loaded on the ADF within five seconds after closing the ADF, the image scanner continuously feeds the document from ADF. Once the image scanner starts reading documents in flatbed mode, it does not feed documents from ADF even if documents are loaded on the ADF.

Ending the test in flatbed mode

To stop the carrier movement in flatbed mode, open the ADF. If the ADF is opened, the POWER lamp starts blinking immediately after the carrier returns to the home position.

Ending the test in ADF mode

If the ADF hopper is empty, feeding documents from the ADF ends. To restart feeding, open the ADF and close it again. Then load documents on the ADF paper chute within five seconds after closing the ADF.

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LED status on error

If an error occurs during the test, the LED indicates as shown in the following table.

Motor fuse failure

Lamp fuse

failure

LED indicates

NOTE

5-18

Power

Read

Check

Errors Status

Paper jam

Carrier unit error

Blink On Off

Front optical system error

Back optical system error

TROUBLESHOOTING

Problem Checklist

Before contacting the manufacture’s authorized service center, please fill in the following items.

General

Model Part number Serial number Manufactured data Version

123456789

0123456789

Date of purchase Symptoms Persistent problem? Serviced before (when and how)? Error status at test mode. (See p5-18)

Transport error

Type of document. What is your daily usage? Date of last cleaning. Date of the consumable replacement.

(Example) M3093DE (Example) CA02939-4202 (Example) 900002 (Example) 1996-07 The version is printed on the version label located at the left of the rear of the equipment. The version is checked with the double line. This example is for A2 version.

Image error

Interface controller model Software/application name Can you send the original and output of

sheet by facsimile or by mail?

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5-19

Fujitsu M3093DE/DG User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual

Revised contents

IMPORTANT NOTE TO USERS

Preface

Conventions

CONTENTS

Units

Assemblies

Indicators

LED functions

Loading Document on the ADF

Loading Document on the Flatbed

Loading Document Larger than the Document Board

Reading a Page from a Thick Book

Cleaning Supplies and Cleaning Area

Supplies

Cleaning area

Cleaning the ADF

Cleaning the Flatbed

Pad ASY or Pad

Pick Roller

Paper JAM

Initial Checks

Test Mode for Maintenance

Problem Checklist