This equipment has been tested and found to comply with the limits for a Class A
digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to
provide reasonable protection against harmful interference when the equipment is
operated in a commercial environment. This equipment generates, uses, and can
radiate radio frequency energy and, if not installed and used in accordance with the
instruction manual, may cause harmful interference to radio communications.
Operation of this equipment in a residential area is likely to cause harmful
interference in which case the user will be required to correct the interference at his
own expense.
This digital apparatus does not exceed the Class A limit for radio noise emissions
from digital apparatus set out in the Radio interference Regulations of the Canadian
Department of Communications.
Le pésent appareil numérique n’ément pas de bruits radioélectriques dépassant les
limites applicables aux appareils numériques de la classe A prescridtes dans le
Réglesment sur le brouillage radioélectrique dicté par le ministere des Communications du Canada.
MaschinenlärmInformationsverordnung 3. GSGV, 18.01.1991:Der arbeisplatzbezogene Schalldruckpegel beträgt 70dB(A)oder weniger gemäß ISO 7779.
Printed in Japan.
No part of this manual may be reproduced in any form without permission.
Please send your comments on this manual or on Fujitsu products
to the following addresses:
FUJITSU COMPUTER PRODUCTS OF
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a
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IMPORTANT NOTE TO USERS
READ CAREFULLY ALL OF THIS MANUAL BEFORE USING THIS PRODUCT.
IF NOT USED CORRECTLY, UNEXPECTED DAMAGES MAY BE CAUSED TO
THE USERS OR THE BYSTANDERS.
While all efforts have been made to ensure the accuracy of all information in this
manual, FUJITSU assumes no liability to any party for any damage caused by
errors or omissions or by statements of any kind in this manual, its updates or
supplements, whether such errors are omissions or statements resulting from
negligence, accidents, or any other cause. FUJITSU further assumes no liability
arising from the application or use of any product or system described herein; nor
any liability for incidental or consequential damages arising from the use of this
manual. FUJITSU disclaims all warranties regarding the information contained
herein, whether expressed, implied, or statutory.
FUJITSU reserves the right to make changes to any products herein, to improve
reliability, function, or design, without further notice and without obligation.
i
Preface
This manual explains how to clean and maintain the M3093DE/DG image
scanner.
The M3093DE/DG is highly functional image scanner developed for volume
filing, using charge-coupled device (CCD) image sensors. This scanner
features duplex scanning and high quality image, processing with an
automatic document feeder (ADF).
Refer to Operator’s Guide for basic information about the M3093DE/DG.
ii
Conventions
Special information, such as warnings, cautions are indicated as follows:
WARNING
WARNING indicates that personal injury may result if you do not follow a
procedure correctly.
CAUTION
CAUTION indicates that damage to the scanner may result if you do not follow a
procedure correctly.
Test Mode for Maintenance........................................................ 5-17
Problem Checklist....................................................................... 5-19
v
CHAPTER
OPERATING
INSTRUCTION
CLEANING
TROUBLESHOOTING
REPLACEMENT
OF PARTS
1
DESCRIPTION
DESCRIPTION
DESCRIPTION
CHAPTER
CHAPTER
CHAPTER
2
OPERATING INSTRUCTION
CHAPTER
4
REPLACEMENT OF PARTS
5
TROUBLESHOOTING
3
CLEANING
CHAPTER
1
DESCRIPTION
This chapter describes units, assemblies, indicators and LED
functions.
Units
DESCRIPTION
Assemblies
Indicators
1-1
Units
1
ADF
5
Stacker
ADF lever2 ADF paper chute
3
Indicators
4
M3093DE
6
Document holding padDocument cover
7
M3093DG
8
Document bed
1-2
13
Power switch
12
Power inlet
10
11
Memory cover
Interface cable
9
Third party slot
14
Address switch
No.Function
1
2
3
4
5
6
7
8
9
Connected to the host system with interface cables.
10
11
Automatically feeds documents to the reading position.
Opens/closes ADF to remove the jammed documents.
Holds the documents to be fed by ADF.
Indicate the status of the scanner.
Stacks the read documents.
Covers a document to be read.
Presses a document to the document bed.
A document to be read is placed. Also called Flatbed. (FB)
Third party slot (M3093DE)
Open here when installing or replacing Memory option.
DESCRIPTION
12
13
14
Connect the power cable from an AC power outlet here.
Power switch.
Used for setting SCSI-ID. (M3093DG)
1-3
Assemblies
Stacker
*Pad ASY
(PA02201-0020)
Pad
Pad holder
**Pick roller
Pad spring
(PA02212-K001)
Guide A
Retaining
Thumb screw
spring
**:Consumables
Bearing
**:Consumables
These parts may not be provided in some countries because they are not compliant with safety
regulations. Before ordering the pick roller, contact your sales agent or Fujitsu service
representative.
1-4
Indicators
DESCRIPTION
Power
Read
Check
LED functions
LEDFunction
PowerLights to indicate the power is on.
ReadLights to indicate scanning is in progress.
CheckLights if a device error occurs that may result in a service call.
Blinks if a document is jammed in the ADF. Turns off when the jammed
documents are removed from the ADF and ADF is closed. Blinks at four
seconds intervals if the ADF cleaning is necessary.
1-5
OPERATING
INSTRUCTION
CHAPTER
2
OPERATING INSTRUCTION
This chapter describes how to load document on the ADF and
flatbed, how to load document larger than the document board
and how to read a page from a thick book.
Loading Document on the ADF
Loading Document on the Flatbed
Loading Document Larger than the Document Board
Reading a Page from a Thick Book
2-1
Loading Document on the ADF
1
CAUTION
Be sure to change the position of the carrier fixing bracket according to “INSTALLATION AND CONNECTION” in OPERATOR’S GUIDE before operation. This may prevent the scanner from being damaged.
Be sure to reset the paper select lever
to “NORMAL” when you load the
paper other
than the heavy paper.
Mode
NORMAL
THICK
ADF paper chute
Pull up the ADF paper chute until
4
it clicks.
2-3
Document
5
Fan the sheets before setting
the document on the ADF paper
chute.
NOTE
• Remove paper clips and staples. Flatten the staple
holes .
10mm
• Read the following documents using the flatbed.
- Paper with a clip or staple.
- Paper that has ink which is not dry.
- Paper thickness is not constant, such as an envelope.
- Paper that has large rumples or curl.
- Paper that has folds or tears.
- Tracing paper.
- Coating paper.
- Carbon paper.
- Paper that is smaller than A6 size or larger than A4
width.
- Items other than paper, such as clothes, metal sheet,
or OHP film.
- Photographic paper.
- Paper that has perforations on its side.
- Paper that has a shape other than square.
- Paper that is very thin.
2-4
• Set the paper so that the top of it is curled as shown
below.
More than 30mm
Less than
3mm
Top of the paperRead surface
Feed direction
More than 30mm
Less than
5mm
Top of the paper
• Do not mix different width documents.
Feed direction
Read surface
OPERATING
INSTRUCTION
Angle the document edges as follows:
6
• Place the documents face down with the top to the left as shown in A. The long side is the top for
landscape mode and the short side is the top for portrait mode.
• Lift the documents holding the both ends with both hands.
• Hold the documents tightly with your left hand and bend the documents as shown in B.
• Grip tightly with your right hand, loosen the grip of your left hand, and straighten the documents
as shown in C.
• Repeat these operations until the top is angled 20° or less as shown in D.
Top
AB
C
B
A
D
(For portrait mode)
C
222
20 or Less
2-5
Set the guides so that there is a
max 4mm
(0.16")
7
little amount of clearance between
the side edges and the guides.
Load the document face down on
the ADF paper chute and adjust
the guides to the document size.
NOTE
• Squeeze the guide lever to free the guides.
• Load documents so that the thickness is less than 4mm.
• Set the guides so that they touch the document sides.
Cleaner F1 or• PAD ASY1 bottle.
Isopropyl alcohol Every 5,000 sheetsApply Cleaner F1
Cotton swab
Dry cloth
*1 When the CHECK indicator starts blinking at 4-second intervals, clean the scanner regardless of the
frequencies.
*2 Clean the plastic rollers when they are soiled with dirt. Do not clean the rubber rollers with cleaner F2.
NOTE
When the following paper is used, it may be necessary to clean more frequently.
• Paper with smooth surface such as coated paper.
• Paper with almost all printed area.
• Paper with special coating such as carbon-less paper.
Frequencies (*1)
Apply Cleaner F2
to cotton swab.
• Pick roller/Feed rollers/to cloth.
Glass/Sheet guide
Every 5,000 sheets
3-2
CLEANING
Cleaning area
Area
Flatbed
ADF
ADF
Name
Document holding pad
Document bed
Pad
Glass/Sheet guide
Pick roller
Plastic rollers
Feed rollers
new roller.
Do not put the spring in the
groove yet. Slide the spring
next to the larger diameter
portion of the shaft.
8
○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○
9
Slide the end of the new pick
roller with the retaining spring
into the bearing, then into the
hole closer to the front of the
scanner. Next, slide the opposite end of the pick roller into
the bearing next to the gears.
Hold the retaining spring,
slide it to the bearing slide
and place it into the groove
to fix it.
Inspect the paper and paper path. Make sure no staples,
paper clips or other materials caused the jam. All types of
staples and paper clips should be removed from all
documents bofore scanning.
4
5-2
Lift the ADF lever to open the ADF.
Remove the jammed document.
NOTE
Close the ADF until the ADF lever
locks.
TROUBLESHOOTING
Initial Checks
If a problem occurs, check the following items before contacting manufacturer’s authorized
service center.
Symptom1
The power does not go on.Power
Is the power cable
connected correctly?
YES
Is the power switch on?
YES
Contact manufacturer’s authorized
service center.
(No light)
NO
Connect the power
cable correctly.
NO
Press the power switch.
TROUBLESHOOTING
5-3
Symptom2
Read operation does not start.
Is the carrier fixing
bracked placed in
operation position?
YES
Are the documents
loaded on the ADF
paper chute correctly?
YES
Is the ADF closed
completely?
YES
Is the interface cable
connected correctly?
NO
NO
NO
NO
Place the carrier fixing
bracket correctly.
(See Operator’s Guide)
Insert the first few pages into
the slot.
Close the ADF completely.
Connect the interface cables
correctly.
5-4
YES
TROUBLESHOOTING
Is the terminator connected? Is the SCSI ID
is set correctly?
(M3093DG)
YES
NO
Connect the terminator or
set the SCSI ID correctly.
Is the baud rate of the
system 4800 bps?
(Default is 4800 bps.)
YES
Check
Is the CHECK indicator
lit?
NO
Contact manufacturer’s authorized
service center.
NO
YES
Contact manufacturer’s
authorized service center to
set correct baud rate.
Refer to Symptom 6.
(See p5-9)
TROUBLESHOOTING
5-5
Symptom3
Pictures and photographs are not read correctly.
Is the “Photo” mode
selected?
YES
Is halftone or dithering
processing selected?
YES
Is the document bed,
document holding pad,
glass and sheet guide
clean?
YES
NO
NO
NO
Select the “Photo” mode
(White level following off)
through the scanner setting
menu in the software.
Select a halftone or dithering
mode from the host computer.
Clean the dirty parts.
(See p3-5, p3-7, p3-9)
Contact manufacturer’s authorized
service center.
5-6
TROUBLESHOOTING
Symptom4
Characters and lines are not read correctly.
NO
Is the “Line Art” mode
selected?
Select a “Line Art” mode from
the host computer.
YES
3mm
Is there printed text on
the first 3mm of the
document?
NO
Is the document bed,
document holding pad,
glass and sheet guide
clean?
YES
Contact manufacturer’s authorized
service center.
YES
NO
Select the “Photo” mode
(White level following off)
via software.
Clean the dirty parts.
(See p3-5, p3-7, p3-9)
TROUBLESHOOTING
5-7
Symptom5
Images are distorted or unclear.
missing
Is the document bed,
document holding pad,
glass and sheet guide
clean?
YES
Is the surface of the ADF
pressed or is there
anything heavy on it?
(During rear read operation with ADF)
NO
Is the scanner on
even and flat surface
or any scanner rubber
feet missing?
YES
NO
YES
NO
Clean the dirty parts.
(See p3-5, p3-7, p3-9)
Do not press the surface of
the ADF or do not put anything heavy on it.
Place the scanner on the
even and flat surface.
Or attach the rubber feet.
Contact manufacturer’s authorized
service center.
5-8
TROUBLESHOOTING
Symptom6
The check indicator is on.
Check
Is the carrier fixing
bracket placed in
operation position?
YES
Turn off the power once
and try to turn on the
Check
power again.
Is the CHECK lamp
turned on?
YES
Activate the test mode (p5-17) and
inform manufacture’s authorized
service center of the error status.
NO
Place the carrier
fixing bracket correctly.
(See Operator’s Guide)
TROUBLESHOOTING
5-9
Symptom7
“Check” lamp blinks at 4 seconds intervals.
YES
Check
Is the pick roller dirty?
NO
Are documents under
specification?
(See p5-11)
YES
Is the Pad ASY dirty or
worn out?
NO
Clean the pick roller.
NO
Flatten the curl or use the
flatbed to read the document.
YES
Clean or replace the Pad ASY.
(See p3-4, p3-5, p4-2)
5-10
Contact manufacturer’s authorized
service center.
TROUBLESHOOTING
NOTES
NOTE
• Remove paper clips and staples. Flatten the staple holes.
• Read the following documents using the flatbed.
- Paper with a clip or staple.
- Paper that has ink which is not dry.
- Paper thickness is not constant, such as an envelope.
- Paper that has large rumples or curl.
- Paper that has folds or tears.
- Tracing paper.
- Coating paper.
- Carbon paper.
- Paper that is smaller than A6 size or larger than A4 width.
- Items other than paper, such as clothes, metal sheet, or OHP film.
- Photographic paper.
- Paper that has perforations on its side.
- Paper that has a shape other than square.
- Paper that is very thin.
• Set the paper so that the top of it is curled as shown below.
Less than
3mm
• Do not mix different width documents.
More than 30mm
Top of the paperRead surface
Feed direction
More than 30mm
Less than
5mm
Top of the paper
Feed direction
Read surface
TROUBLESHOOTING
5-11
Symptom8
Paper double feed occurs frequently.
N:NORMAL
T:THICK
Does the condition of
the document satisfy
the requirements on
page 5-11.
NO
Flatten the curl or use the
flatbed to read the document.
YES
N
T
Is the plain paper read
with the select lever set
to “T”?
YES
Set the select lever to “N”.
(See p2-3)
NO
Are the documents
fanned and angled before
loading on the ADF paper
chute?
NO
Fan and angle the documents
before loading according to
the procedure on the pages
2-3 and 2-4.
YES
5-12
Is the paper printed by
copier or laser printer
recentry?
NO
YES
Fan 3 or 4 times to remove
the static charge applied on
paper.
TROUBLESHOOTING
Is the height of
document less than
0.16” (4mm)?
YES
NO
Reduce the document from
ADF paper chute.
(See p2-6)
YES
Is the pad dirty?
NO
Is the pad worn out?
NO
Contact manufacturer’s authorized
service center.
Clean the pad.
(See p3-4,p3-5)
YES
Replace the pad.
(See p4-2)
TROUBLESHOOTING
5-13
Symptom9
Miss pick occurs frequently.
N:NORMAL
T:THICK
Does the condition of
the document satisfy
the requirements on
page 5-11.
NO
Flatten the curl or use the
flatbed to read the document.
YES
YES
N
T
Is the heavy paper read
with the select lever set to
“N”?
Set the select lever to “T”.
(See p2-3)
NO
Are the documents
fanned and angled before
loading on the ADF paper
chute?
NO
Fan and angle the documents
before loading according to
the procedure on the pages
2-3 and 2-4.
YES
5-14
Is the Pad ASY installed
correctly?
YES
NO
Install it correctly.
(See p4-2)
TROUBLESHOOTING
YES
Is the pick roller dirty?
NO
Is the pick roller worn
out?
NO
Contact manufacturer’s authorized
service center.
Clean the pick roller.
(See p3-4, p3-6)
YES
Replace the pick roller.
(See p4-4)
TROUBLESHOOTING
5-15
Symptom10
Paper jam occurs frequently.
Does the condition of
the document satisfy
the requirements on
page 5-11.
NO
Is there any foreign
particles in the ADF?
NO
Contact manufacturer’s authorized
service center.
YES
Flatten the curl or use the
flatbed to read the document.
YES
Clean the ADF (See p3-4) or
remove the foreign particles.
5-16
TROUBLESHOOTING
Test Mode for Maintenance
Power
If the CHECK indicator lights up, activate the test mode and inform your sales or
support agent or Fujitsu service representative of the error status.
CAUTION
If an operation other than described here is performed, the scanner may malfunction.
Activate the test mode and follow the procedure only for the error status.
Activating a test mode
Turn off the power.
Open the ADF.
Try again (*1)
Turn the power on after setting
Empty sensorB5 Size sensor
the empty sensor and B5 size
sensor as shown in the figure.
Up
NO
Does the POWER lamp blinks?
YES
Close the ADF cover.
(The scanner is placed in the maintenance mode.)
*1 Do not perform any other operation this time. Immediately turn the power off when the POWER
lamp does not blink.
Down
TROUBLESHOOTING
5-17
Activating the continuous operation test
Open the ADF and close it again. If no document is loaded on the ADF within five seconds after
closing the ADF, the image scanner runs in flatbed mode. If documents are loaded on the ADF
within five seconds after closing the ADF, the image scanner continuously feeds the document
from ADF. Once the image scanner starts reading documents in flatbed mode, it does not feed
documents from ADF even if documents are loaded on the ADF.
Ending the test in flatbed mode
To stop the carrier movement in flatbed mode, open the ADF. If the ADF is opened, the POWER
lamp starts blinking immediately after the carrier returns to the home position.
Ending the test in ADF mode
If the ADF hopper is empty, feeding documents from the ADF ends. To restart feeding, open the
ADF and close it again. Then load documents on the ADF paper chute within five seconds after
closing the ADF.
If an error occurs during the test, the LED indicates as shown in the following table.
Motor
fuse
failure
Lamp
fuse
failure
LED
indicates
NOTE
5-18
Power
Read
Check
Errors
Status
Paper
jam
Carrier
unit
error
BlinkOnOff
Front
optical
system
error
Back
optical
system
error
TROUBLESHOOTING
Problem Checklist
Before contacting the manufacture’s authorized service center, please fill in the following items.
General
Model
Part number
Serial number
Manufactured data
Version
A
0
123456789
B
0
123456789
C
0123456789
Date of purchase
Symptoms
Persistent problem?
Serviced before (when and how)?
Error status at test mode. (See p5-18)
Transport error
Type of document.
What is your daily usage?
Date of last cleaning.
Date of the consumable replacement.
(Example) M3093DE
(Example) CA02939-4202
(Example) 900002
(Example) 1996-07
The version is printed on the version label
located at the left of the rear of the equipment.
The version is checked with the double line.
This example is for A2 version.
Image error
Interface controller model
Software/application name
Can you send the original and output of
sheet by facsimile or by mail?
TROUBLESHOOTING
5-19
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