Mobile Printer
FTP-628WSL210 Series
User's Guide
FUJITSU COMPONENT LIMITED
1
IInnttrroodduuccttiioonn
Thank you for purchasing the FTP-628WSL210 Series Mobile Printer
(hereafter referred to as “this product”).
This User's Guide (hereafter referred to as “this guide”) contains
precautions to use it safely and correctly.
Before using this product, please be sure to read complete this guide
to use it correctly.
In addition, please keep this guide handy for future reference.
If you have any suggestions or comments on this guide, please do
not hesitate to let us know.
Bluetooth® is registered trademark of Bluetooth SIG..
Apple is registered trademark of Apple Inc., registered in the U.S. and
other countries.
iPhone and iPad are registered trademarks of Apple Inc.
Android is trademarks of Google Inc.
All other product names and servis names are trademarks or registered
trademarks of their respective companies.
All Rights Reserved, Copyright
©
FUJITSU COMPONENT LIMITED 2012
2
PPrreeccaauuttiioonnss
■ Change of contents
The contents of this guide and this product are subject to change without
notice for the improvement.
■ Use to high safety application
This product was designed and manufactured assuming general purpose
use, such as standard industrial, general, personal and home use. This
product was not designed and manufactured for a “high safety
application”, that is, an application which demands extremely high safety
and which may have a serious influence on society and expose
individuals to serious danger if high safety is not assured (nuclear
reaction control in a nuclear facility, aircraft automatic flight control, air
traffic control, transport control in a mass transport system, medical
equipment for life support, missile launch control of a weapons system),
or an application which requires extremely high reliability (submarine
relay, space satellite), Therefore do not use this product for a high safety
application. If you are not certain whether this device is in a high safety
application category, contact Fujitsu Component Ltd. sales personnel
prior to use.
We shall take no responsibility for any damage caused by the use of this
product in a high safety application.
■ Copyright
This product and this guide are copyrighted works of
FUJITSU COMPONENT LIMITED.
This product and this manual must not be reproduced, duplicated, used,
or modified, partially or in full, without permission.
3
■ Regulatory Compliance
For Customers in USA (FCC)
This device complies with Part 15 of the FCC Rules. Operation is subject
to the following two conditions:
1) This device may not cause harmful interference, and
2) This device must accept any interference received,
including interference that may cause undesired operation.
This equipment has been tested and found to comply with the limits for
a Class B digital device, pursuant to Part 15 of the FCC Rules. These
limits are designed to provide reasonable protection against harmful
interference in a residential installation. This equipment generates,
uses and can radiate radio frequency energy and if not installed and
used in accordance with the instructions, may cause harmful
interference to radio communications. However, there is no guarantee
that interference will not occur in a particular installation. If this
equipment does cause harmful interference to radio or television
reception, which can be determined by turning the equipment off and
on, the user is encouraged to try to correct the interference by one of
the following measures:
- Reorient or relocate the receiving antenna.
- Increase the separation between the equipment and receiver.
- Connect the equipment into an outlet on a circuit different from
that to which the receiver is connected.
- Consult the dealer or an experienced radio/TV technician for help.
To assure continued compliance, any changes or modifications not
expressly approved by the party responsible for compliance could void
the userʼs authority to operate this equipment. (Example- use only
shielded interface cables when connecting to computer or peripheral
devices).
4
For Customers in CANADA (Industry Canada)
This equipment complies with Industry Canada RSS210 rules.
Operation is subject to the following two conditions:
1) This device may not cause harmful interference, and
2) this device must accept any interference received,
including interference that may cause undesired operation.
For Customers in EU (CE Marking)
This product is in conformance with the requirements of European
Council Directive:
R&TTE Directive 1995/5/EC
Applied standards:
EN 60950-1
EN 300 328
EN 301 489-1
EN 301 489-17
■ Export
This device may contain commodities, technology or software subject to
export laws and regulations from the US and other countries. Diversion
contrary to the country law is prohibited.
■ Warranty
We shall take no responsibility for any failure caused with wrong
operation or wrong environment.
Moreover, we cannot take responsibility of the loss, of the passive
damages or of the claim of the third party, even if it is caused by using or
breakdown of this product.
In addition, the range of the guarantee of the failure of this product will
never exceed the amount of money paid as a price of this product in any
case.
5
SSaaffeettyy PPrreeccaauuttiioonnss
■ Meaning of Symbols
The following symbols are used in this guide. Please understand
well the meaning of each symbol and read this guide.
Warning
Indicates possibility of causing severe
personal injury or death if not used properly.
Caution
Indicates that a minor or some personal injury
may occur or that the product itself or other userʼs
property may be damaged.
Indicates danger, warning and caution.
A concrete content is described on the side of this
symbol.
Indicates an action that must not be performed.
A concrete content is described on the side of this
symbol.
Indicates an action that must be performed.
A concrete content is described on the side of this
symbol.
Important
Indicates important points by using this product.
6
■ Ge n er i c Pr e c a u t io n s
Warning
Fire
- Do not burn or heat.
Failure to observe this may cause smoke or fire or
breakdown.
Fire
- Do not pour water.
This equipment is not waterproof. Failure to observe this
may cause fire or burst or breakdown.
Fire
- Do not use or store the equipment in a hot
environment.
Failure to observe this may cause smoke or fire or
breakdown.
Fire
- Do not throw or drop.
Failure to observe this may cause fire or burst or breakdown.
Fire
- Do not use with wet hand. Do not drip or drop liquid
such as drinking waters, clips or other foreign matter.
Failure to observe this may cause fire or electric shock.
Break-
down
- In the event of the occurrence of heat or unusual smells
or smoke or excessive noise during use, please stop
using it immediately. Unplug the power cable, remove
the battery and please contact your sales
representative or maintenance engineer.
Break-
down
- Do not use in locations of corrosive gas or salt wind.
Failure to observe this may cause failure.
Modify
- Do not modify or disassemble.
Failure to observe this may cause fire or burst or breakdown.
7
Caution
Fire
- Do not use direct sun or dusty place that contains the oil
and iron.
Failure to observe this may cause heat, fire, or failure.
Fire
- If charging is not completed beyond the predetermined
charging time, unplug the charger, please stop the
charge.
The battery may leak by overcharging.
Fire
- Do not apply force to the cable.
Failure to observe this may cause fire or electric shock.
Injury
- Do not use while driving a vehicle or walking.
Failure to observe this may cause traffic accidents and
injuries caused by falls.
Break-
down
- Install the printer as far as possible from equipment
having large radiation noise, such as a high voltage
device and a large motor.
Failure to observe this may cause malfunction or breakdown.
Break-
down
- Separate the power line from other devices which
generate noise. (Large motor etc.)
Failure to observe this may cause malfunction or breakdown.
Failure
- Before using this product, be sure to read complete
user's guide to use it correctly.
It may cause the failure by wrong use.
8
■ Printer
Warning
Fire
- Do not put metal objects or flammable objects into the
gaps of the case.
Failure to observe this may cause fire, or electric shock.
Accident
- Do not use the printer in a location that is prohibited the
generation of radio waves.
Might be in an accident by the malfunction of the instrument.
Burn
- Surely turn off the printer power and check that the
printer head is sufficiently cooled down before cleaning.
Failure to observe this may cause burn injury.
Burn
- During or immediately after operation, do not touch the
print head and the support plate and the motor. Heat is
not immediately discharged after the stop.
Failure to observe this may cause burn injury.
Caution
Injury
- Be careful not to get a hand or hair caught in moving
part.
Failure to observe this may cause burn injury.
Injury
- Never insert fingers or metal into the paper insertion
and eject slots of the paper cutter.
Failure to observe this may cause equipment failure or injury.
Stop
- When printing continuously at a rate high printing,
head temperature warning may occur and printing may
stop.
9
■ Battery
Warning
Fire
- Do not use other than the specified battery.
Failure to observe this may cause fire, or electric shock.
Fire
- Do not charge the battery in the charger other than the
specified.
Failure to observe this may cause fire, destruction.
Fire
- Do not short-circuit the electrode of the battery.
Failure to observe this may cause heat, fire, destruction.
Fire
- Do not solder the terminal of battery.
Failure to observe this may cause heat, fire, destruction.
Fire
- Do not make impact or pressure.
Failure to observe this may cause heat, fire, destruction.
Break-
down
- Do not use the battery for another device or purpose.
Failure to observe this may cause destruction.
Modify
- Do not disassemble the battery.
Failure to observe this may cause heat, fire, destruction.
Caution
Break-
down
- Turn off the power of printer before the battery
removed.
Failure to observe this may cause destruction.
Break-
down
- If you do not want to use for a long time, remove the
battery from the body to store printer.
Failure to observe this may cause deterioration of the battery
and over-discharge state.
10
■ AC Adaptor
Warning
Fire
- Do not connect other than the specified voltage or/and
frequency.
Failure to observe this may cause fire or electric shock due to
cable disconnection.
Fire
- Do not use other than the specified AC adaptor.
Failure to observe this may cause heat, fire, or destruction.
Break-
down
- Do not use the AC adaptor for another device or
purpose.
Failure to observe this may cause damaging printer or/and
battery.
Caution
Fire
- Please connect or remove the AC adaptor after the
power is turned off.
Failure to observe this may cause breakdown.
Break-
down
- If you do not want to be used for a long time, please
keep the power cable is unplugged.
Failure to observe this may cause electric shock or fire due to
dust and moisture.
11
■ Warning Label of Product
This product is stuck label on the following alarm displays.
This label must not peel off or erase the displays.
Moreover, please contact the distributor when becoming
difficult to see the display due to dirt etc.
Warning display Contents
HEAD ヘッド
Since the print head and its support plate
get a high temperature during printing, do
not touch them directly.
GEAR, HOOK
ギア・フック
Pay attention to fingers and hairs not to be
caught in the moving part such as a gear or
hook because it may cause an injury.
CAUTION 注意
Please do not touch the cutter blade when
you exchange the roll paper because it may
cause an injury by the contact of the blade.
12
TTaabbllee ooff CCoonntteennttss
1 Kinds of Product..............................................................13
2 Preparation to print .........................................................14
2.1 Packing item ...........................................................14
2.2 Option Items ...........................................................15
2.3 Part Names .............................................................16
2.4 Inserting the Battery ................................................19
2.5 Connecting AC Adaptor(Charging)..............................20
2.6 Connecting AC Adaptor(Operating) ............................21
2.7 Setting Paper...........................................................22
2.8 Setting Belt Fixture ..................................................23
3 Operating Procedures ......................................................24
3.1 Turning On..............................................................24
3.2 Test Print ................................................................25
3.3 USB Communication.................................................27
3.4 Bluetooth Communication .........................................28
3.5 Printer Error ............................................................29
4 Indicator Lights...............................................................31
4.1 Normal Operation ....................................................31
4.2 Printer Error ............................................................32
4.3 Charging.................................................................33
4.4 Maintenance Mode ...................................................33
5 Maintenance...................................................................34
5.1 Thermal Head .........................................................34
5.2 Platen Roller............................................................35
5.3 Paper Sensor ...........................................................35
5.4 Paper Cover ............................................................36
5.5 POWER/FEED Switch................................................37
6 Troubleshooting ..............................................................38
7 Specifications .................................................................42
7.1 Printer specifications ................................................42
7.2 Paper specifications..................................................43
8 Recycle ..........................................................................44
9 Appendix .......................................................................45
9.1 Product Support ......................................................45
9.2 Bluetooth Communication .........................................46
1 Kinds of Product
13
11 KKiinnddss ooff PPrroodduucctt
There are the following kinds of the product.
Please note that the printer may not support the function by
the printer model, even if there is a description in this guide.
MODEL NAME
FTP-628WSL210#20-R
a : Supply item
(Refer to Table 1-1)
b : Interface
(Refer to Table 1-2)
Table 1-1. Supply items
Contents
ａ
Printer Battery
AC
Adaptor
AC
Cable
Belt
Fixture
20 ○ ○ ○ × ×
Table 1-2. Interface
Contents
ｂ
Bluetooth
Bluetooth
(iOS supported)
USB
10 ○ ○ ○
11 ○ × ○
12 × × ○
2 Preparation to print
14
22 PPrreeppaarraattiioonn ttoo pprriinntt
2.1 Packing item
The following are attached to this product.
Please open the box and confirm to item in the box.
If it is insufficient, please ask the distributor.
Printer Battery
AC adaptor Precautions Guide
2 Preparation to print
15
2.2 Option Items
To use this product better, the following and optional parts
are prepared. Please confirm how to buy to the Acquisition
origin of this product.
Paper Battery AC adaptor
AC cable
(PSE or UL/CSA)
USB cable
Belt Fixture
2 Preparation to print
16
2.3 Part Names
■ Front Side (Cover Close)
Paper Cover : This is opened and paper is set.
Paper Cutter : To cut paper.
Status LED : The state of printer is displayed.
POWER Switch : To turn the power supply on or off.
FEED Switch : To feed paper.
Cover Open Lever : To open the cover.
USB Connector : This is opened and it connects PC etc.
Battery Cover : This is opened and the battery is set.
8
7
6
5
4
3
2
1
1
2
4
3
5
6
7
8
2 Preparation to print
17
■ Front Side (Cover Open)
Platen Roller : To feed paper.
Warning Label : This shows warning when using printer.
Thermal Head : This applies heat to paper.
Paper Sensor : This sensor detects the state of paper.
12
11
10
9
9
10
12
11
2 Preparation to print
18
■ Rear Side
Screw for Belt Fixture : This fixes Belt Fixture.
AC Adaptor Connector : This is opened and AC adaptor is connected.
Product Label : Printer Type and etc are displayed.
15
14
13
13
14
15
2 Preparation to print
19
①
②
Battery
Battery cove
r
Cover lock
2.4 Inserting the Battery
1. Please open the battery cover
by pushing the lock of the
battery cover and pulling the
cover forward.
2. Please turn the label surface of
the battery below and insert
the surface of the electrode.
3. Please hook the lock of the
battery cover to the battery
insertion entrance and close
the cover.
Caution
Life of the battery charging is about 500 times. (At the normal
temperature)
If the degradation battery is used, not only the equipment
malfunctions but also destruction mi
g
ht be caused.
2 Preparation to print
20
AC adaptor AC cable
Connector for
AC adapto
r
Cover
[Side view]
①
②
2.5 Connecting AC Adaptor(Charging)
The battery is charged by the charger capability with
built-in this printer.
1. Please connect the AC cable with
the AC adaptor, and connect the
AC plug with the outlet.
2. Please open the connector cover
for the AC adaptor, and connect
the DC output terminal of the AC
adaptor with the connector for
the AC adaptor.
3. When the charge starts, the LED becomes lighting red,
and when the battery becomes a full charge, the LED is
turned off. Please refer to chapter 4.3 for the LED display
of charging status.
4. Please close the battery cover by
hanging the hook of cover, and
pushing the center of cover.
Important
When the printer power supply is turned on, it is not able to
charge.
Caution
Please stop charging at once if an abnormal charge is generated.
2 Preparation to print
21
AC adaptor AC cable
Connector for
AC adapto
r
Cover
[Side view]
2.6 Connecting AC Adaptor(Operating)
This product can be operated also with the AC adaptor.
1. Please connect the AC cable
with the AC adaptor, and
connect the AC plug with
the outlet.
2. Please open the connector
cover for the AC adaptor, and
connect the DC output
terminal of the AC adaptor
with the connector for
the AC adaptor.
3. Please turn on the power supply of the printer. Please
refer to chapter 3.1 for how to turn on the power supply.
Important
- The battery must be putted in the printer though it operates with
only the AC adaptor.
- When the power supply is turning off, it is possible to charge it.
When the power supply is turning on, it is not possible to charge it.
2 Preparation to print
22
Cover Open Lever
Thermal Pape
r
(Thermosensitive Side)
2.7 Setting Paper
1. Please open the paper cover
by pushing the cover open
lever in the direction of the
arrow and going up.
2. Please set the paper in the
printer.
3. Please put out the edge of the paper
and close the paper cover.
Please push the center of the paper
cover firmly when closing.
2 Preparation to print
23
2.8 Setting Belt Fixture
The printer can be attached to the waist belt with belt
fixture of optional parts.
The belt fixture is recommended to be attached with the
following directions.
How to attach it
1. Please remove the screw for the belt fixture on the
printer bottom surface.
2. Please tighten the screw for the belt fixture after
disposing it in the direction of the favorite.
Important
- If the belt fixture runs aground in the stopper, it cannot install to
it correctly.
- There are two tapped holes in the belt fixture.
The hole used is
different depending on the direction of the installation.
3 Operating Procedures
24
33 O
Oppeerraattiinngg PPrroocceedduurreess
3.1 Turn ing On
1. Please keep pushing the POWER Switch until lighting to
green the State LED.
2. It is possible to turn off power by keeping pushing the
POWER Switch until the State LED is turned off.
3 Operating Procedures
25
3.2 Test Pri nt
This product has the test print function.
The setting of the printer can be confirmed in this test print.
1. Please turn off the power and push the FEED switch.
2. Please turn on power with the FEED switch pushed.
Then, the test print starts.
3. When the test print ends, the printer automatically turns
off the power supply.
4. Please turn off power when you want to stop the test
print.
5. Please refer to the next page for the content of the test
print. (The content of the test print is different depending
on the model)
Important
It does not execute the test print in the state of the printer error
like the paper end or the paper cover open, etc.
Please execute it after releasing the state of the error.
3 Operating Procedures
26
--------------- 628AD Ver 1.00
----------------
Serial No : 22000001
Printer ID : 01
PrinterSUM : 00000001
Power OFF : 30 min
Power Down : 1.0 sec
HD VOLT: 5.0 V HD TEMP: 25 ﾟ C
INTERFACE : Bluetooth/USB
HAND SHAKE : Non process
BT FIRM: 0000D1000000000437
BD ADDR: 00 11 22 33 44 55
BT NAME: 628WSL210_000001
BT LINK: 0 sec
!"#$%&'()*+,-./0123456789:;<=>?
@ABCDEFGHIJKLMNOPQRSTUVWXYZ[\]^_
'abcdefghijklmnopqrstuvwxyz{|}~
!"#$%&'()*+,-./0123456789:;<=>?@ABCDEFGHIJKLMNO
PQRSTUVWXYZ[\]^_'abcdefghijklmnopqrstuvwxyz{|}~
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葦芦鯵梓圧斡扱宛姐虻飴絢綾鮎或粟
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委威尉惟意慰易椅為畏異移維緯胃萎
衣謂違遺医井亥域育郁磯一壱溢逸稲
茨芋鰯允印咽員因姻引飲淫胤蔭院陰
隠韻吋右宇烏羽迂雨卯鵜窺丑碓臼渦
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叡営嬰影映曳栄永泳洩瑛盈穎頴英衛
詠鋭液疫益駅悦謁越閲榎厭円園堰奄
宴延怨掩援沿演炎焔煙燕猿縁艶苑薗
遠鉛鴛塩於汚甥凹央奥往応押旺横欧
殴王翁襖鴬鴎黄岡沖荻億屋憶臆桶牡
乙俺卸恩温穏音下化仮何伽価佳加可
嘉夏嫁家寡科暇果架歌河火珂禍禾稼
Checked pattern
The thermal head open circuit
etc. can be confirmed.
Version
The firmware version can be
confirmed.
Setting information etc
The setting information etc can
be confirmed. This print example
is the following content.
- Printer serial number
- Printer ID
- Firmware sam value
- Auto power off transition
duration
- Auto power down transition
duration
Voltage and Temperature
The power voltage and
the temperature of thermal head
can be confirmed.
Interface
Available interface and protocol
can be confirmed.
Bluetooth information
The Bluetooth information can
be confirmed.
Installing font
Installing font can be confirmed.
3 Operating Procedures
27
3.3 USB Communication
It explains the example of the connection method in the
USB communication to print it from the terminal like a
personal computer as follows.
1. Please prepare the USB cable. The plug on the printer
side (device side) is mini B type.
2. Please open the USB connecter cover and connect the
plug of cable to the USB connector.
3. Please connect the plug of host side to the host terminal
connecter.
4. Please start the application in the host terminal (The
communication port is opened).
Then, the display of the Status LED becomes the state of
the USB connecting.
Important
When other interfaces connect it, it is not possible to connect it.
3 Operating Procedures
28
3.4 Bluetooth Communication
It explains the example of the connection method in the
Bluetooth communication to print it from the terminal like a
personal computer as follows.
1. Please turn on the power of printer.
2. Please search the Bluetooth device by the application in
the host terminal.
3. The device name of the connected printer is displayed.
Then, please select the device and connect it.
4. Please input "9999" when the PIN code is demanded.
(At the setting of the state of the factory shipment)
5. The display of the Status LED becomes the state of the
Bluetooth connecting.
Important
- There is a product that does not supporting to this
communication.
Please refer to the C.1 for the supporting product.
- Please refer to chapter 9.2 for the connection with a general
tablet PC.
- When other interfaces connect it, it is not possible to connect it.
3 Operating Procedures
29
3.5 Printer Error
The error occurs when the printer cannot print/work
normally. The category of error is notified by the LED and
the communication when the error is occurring.
Please return to normally status by removing the cause
when the error is occurring.
The following example explains the cause and way to
release of each error.
Error Cause Solution
Paper End - There is no paper
in the paper cover.
- It is not correctly set
though there is a paper
- Garbage has collected
on the paper sensor.
- Please correctly set
paper referring to
chapter 2.7.
- Please clean the paper
sensor referring to
chapter 5.3.
Paper Cover
Open
- The paper cover is
open.
- Please correctly
close the paper
cover referring to
chapter 2.7.
Thermal Head
Temperature
Error
- The thermal head is
high temperature.
- Please do not print it
for a while.
The temperature of
the thermal head
falls and it returns
from the error.
Important
- It is not abnormal operation that the temperature goes up
because this printer is printing it by heating the temperature of
the thermal head.
- The Thermal Head Temperature Error is generated easily by the
high ambient temperature.
3 Operating Procedures
30
Error Cause Solution
Supply Voltage
Error
- The residual quantity
of the battery has
decreased.
- The AC adaptor is out
of order. (At the AC
adaptor operation)
- Please charge
the battery.
- Please exchange
the AC adaptor.
Mark
Undetection
- The mark of paper is
not correctly printed.
- Garbage has collected
in the paper sensor.
- Please use the paper
on which the mark is
correctly printed.
- Please clean
the paper sensor
referring to
chapter 5.3.
Hardware Error
MCU Operation
Error
RAM Error
Bluetooth Error
- The printer is out of
order.
- Please send
this printer to
the repair.
Charge Error ・ The battery is out of
order.
・ The AC adaptor used
for the charge is out of
order.
・ The control board of
the printer is out of
order.
- Please exchange
the battery.
- Please exchange
the AC adaptor.
- Please send
this printer to
the repair.
Important
When Supply Voltage Error or Low Battery is generated at once
after full charging, this battery may be deteriorating.
Please stop the use of this battery, and exchange it for a new
battery.
4 Indicator Lights
31
44 IInnddiiccaattoorr LLiigghhttss
The state of the printer error and the battery residual
quantity is confirmed by the LED display.
4.1 Normal Operation
LED Indications (LED Symbol
○
:Lighting, ●:Blinkin
g)
Green Ora nge Red
Blin k Cycle
(
Unit [msec
])
Standb y
●
USB Connecting
●
Blue to oth Connecting
●
Power Off
○
Low Bat tery
●●
Printer Status
1time
2times
3times
ON
OFF
125
1000
125
1000
500 500 500 500
125
1000
125
250
125
1000
125
250
50
125
Green
Red
ON
OFF
ON
OFF
ON
OFF
ON
OFF Green
Red
Power off
Important
It may be difficult to see the LED display in a bright place under
direct sunshine etc.
4 Indicator Lights
32
4.2 Printer Error
LED Indications (LED Symbol
○
:Lighting, ●:Blinkin
g)
Green Ora nge Red
Blin k Cycle
(
Unit [msec
])
Pape r End
●
Pape r Cover Op en
●
Thermal Head
Temperature Error
●
Supp ly Voltage Error
●
Hardware Error
●
Mark U ndetectio n
●
MCU Operation Error /
RAM Error
●
Blue to oth Error
●
Printer Status
1time
2times
3times
4times
5times
6times
7times
8times
125
1000
125
1000
125
250
125
1000
125
250 250
125
125
1000
125
250
125
125
1000
125
250
125
125
1000
125
250
125
125
1000
125
250
125
125
1000
125
250
125
Blink
4 tim es
ON
OFF
ON
OFF
ON
OFF
ON
OFF
ON
OFF
ON
OFF
ON
OFF
ON
OFF
Blink
5 tim es
Blink
6 times
Blink
7 times
Blink
8 times
4 Indicator Lights
33
4.3 Charging
LED Indications (LED Symbol
○
:Lighting, ●:Blinkin
g)
Gree n Ora nge Red
Blin k Cycle
(
Unit [msec
])
Chargein g
○
Full Charge
Charge Error
(Over charge,
Over discharge,
Over t ime
)
●
Printer Status
950
950
Char gin
g
Chargin g
Full charge
ON
OFF
ON
OFF
ON
OFF
4.4 Maintenance Mode
LED Indications (LED Symbol
○
:Lighting, ●:Blinkin
g)
Green Ora nge Red
Blin k Cycle
(
Unit [msec
])
Printer Firmware
Downloa ding
●●
Printer Status
1time
125 1000
Orange
Red
ON
OFF
5 Maintenance
34
55 M
Maaiinntteennaannccee
Please maintain this printer regularly.
5.1 Thermal Head
Please maintain the thermal head once a month.
1. Please open the paper cover. (Refer to chapter 2.7)
2. Alcohol is soaked into the soft one such as cotton buds,
and it wipes it gently until the thermal head is cleaned.
Please use IPA on the market for alcohol. (Isopropyl
alcohol)
3. Please wipe off with a cloth that dries and is soft, and
please close the paper cover after it waits until naturally
drying.
Caution
- Do not do the maintenance task for the printer with including the
battery or connecting the AC adaptor.
- Do not absolutely maintain, disassemble and repair the part not
explaining in this chapter.
5 Maintenance
35
5.2 Platen Roller
Please maintain the platen roller once a month.
1. Please open the paper cover. (Refer to chapter 2.7)
2. Alcohol is soaked into the soft one such as cotton buds,
and it wipes it gently until the thermal head is cleaned.
Please use IPA on the market for alcohol. (Isopropyl
alcohol)
3. Please wipe off with a cloth that dries and is soft, and
please close the paper cover after it waits until naturally
drying.
5.3 Paper Sensor
Please maintain the paper sensor once a month.
1. Please open the paper cover. (Refer to chapter 2.7)
2. Please remove the dust garbage with a soft nylon brush
etc.
Important
The paper sensor is an optical sensor. This lens might scar by
strongly rubbed.
As a result the printer might become to not
detect the paper correctly.
5 Maintenance
36
Opening and closing fulcrum
of paper cove
r
5.4 Paper Cover
If the paper cover came off, please repair according to the
following procedures.
1. Please push the opening and
closing fulcrum of the paper
cover to the printer with the
paper cover opened, and it
connects the printer.
2. Please confirm the correct connection by opening and
closing the paper cover 2-3 times.
5 Maintenance
37
Switch
[Front view]
[Side view]
5.5 POWER/FEED Switch
If the Power switch or the FEED switch came off, please
repair according to the following procedures.
1. Please push and fix the
switch to be suitable for a
quadrangle on the switch
side and for hole of the case
side.
Please fix the FEED switch to
be suitable of the oval.
2. Please confirm that the repaired switch works correctly.
6 Troubleshooting
38
66 TTrroouubblleesshhoooottiinngg
■ Power
Problem Cause Solution
Is there a battery? or
Isn't it reversed?
Please set the battery
correctly. (C. 2.4)
Is the battery charged
enough?
Please charge
the battery. (C. 2.5)
Is the POWER Switch
correctly pushed?
Please push the POWER
Switch
correctly. (C. 3.1)
Printer does not
turn on
Is the battery old? Please exchange it to
new battery.
Is there a battery? or
Isn't it reversed?
Please set the battery
correctly. (C. 2.4)
Is the battery old? Please exchange it to
new battery.
Is the AC adaptor
correctly connected?
Please connect the AC
adaptor correctly.
(C. 2.5)
Have the battery already
been a full charge?
The charge is
unnecessary.
Is not the power turned
on? It is not possible to
charge, when the power
is turned on.
Please turn off the
power. (C. 3.1)
Battery does not
be charged
or
Charge error
occurs
Is not the printer used
at an incorrect
ambient temperature?
Please charge it at a
correct ambient
temperature. (C. 7.1)
Is not auto power off set?
(C. 3.2)
Auto power off can be
set by the command.
Isn't the remainder of the
battery a little?
Please charge
the battery. (C. 2.5)
Power supply
cuts suddenly
Does not the error occur?
(C. 4)
Please treat it according
to each error. (C. 3.5)
Battery
discharge early
Is the battery old? Please exchange it to
new battery.
6 Troubleshooting
39
■ Communication
Problem Cause Solution
Is not the power turned
off?
Please turn on the
power. (C. 3.1)
Printer does not
communicate
Is the application or the
driver for this product
used?
Please use the
application or the driver
for this product.
Is USB cable correctly
connected?
Please connect the
cable correctly.
(C. 3.3)
Does not USB cable have
the breakdown of the
open circuit etc?
Please use the cable
without the breakdown.
Is not Bluetooth
connected?
Please communicate
USB after cutting
Bluetooth.
Printer does not
communicate
(with USB)
Is USB COM driver
correctly installed?
Please install the COM
driver correctly.
Is the link correctly
connected?
Please connect the link
correctly. (C. 3.4)
Is not USB connected? Please connect
Bluetooth linking
after cutting USB.
Does the transmitter
correspond to
the SPP profile?
Please use
the transmitter
corresponding to
the SPP profile.
Isn't there equipment
that causes the radio
interference to be near?
Please stop the device
that causes the radio
interference or keep
away the transmitter
and the printer from
the device.
Printer does not
communicate
(with Bluetooth)
Isn't there shield that
interfere the radio
between the transmitter
and the printer?
Please use it in the place
without the shield.
6 Troubleshooting
40
■ Print
Problem Cause Solution
Is not the power turned
off?
Please turn on the
power. (C. 3.1)
Is the paper correctly
set?
Please set the paper
correctly. (C. 2.7)
Is the paper cover
closed?
Please close the paper
cover firmly. (C. 2.7)
Does not the printer error
occur? (C. 4)
Please recover the
printer error. (C. 3.5)
Printer does not
paper feed
or
Paper jam
occurrs
Isn't the platen roller
dirty?
Please clean the platen
roller. (C. 5.2)
Is not the power turned
off?
Please turn on the
power. (C. 3.1)
Is the paper correctly
set?
Please set the paper
correctly. (C. 2.7)
Is the paper cover
closed?
Please close the paper
cover firmly. (C. 2.7)
Does not the printer error
occur? (C. 4)
Please recover the
printer error. (C. 3.5)
Printer does not
print
Isn't the platen roller
dirty?
Please clean the platen
roller. (C. 5.1)
Is the paper correctly
set?
Please set the paper
correctly. (C. 3.1)
Is the paper cover
closed?
Please close the paper
cover firmly. (C. 2.7)
Isn't the platen roller
dirty?
Please clean the platen
roller. (C. 5.1)
Is a correct paper used? Please use a correct
paper. (C. 7.2)
Print is so light
or
Print is
smudging
Is the battery old? Please exchange it to
new battery.
6 Troubleshooting
41
■ Others
Problem Cause Solution
Print starting
location is
incorrect
Does the mark detection
operate correctly?
(C. 4.2)
Please remove the
cause of the mark
detection error.
(C. 3.5)
Isn't the remainder of the
battery a little?
Please charge
the battery. (C. 2.5)
Is the battery old? Please exchange it to
new battery.
Is not the print of many
blacks printed?
It is not a breakdown
though the print slows
when there are many
blacks.
Printing is slow
Isn't the ambient
temperature low?
It is not a breakdown
though the print slows
when the ambient
temperature is low.
Paper cover
does not open or
close
Does not the paper cover
come off?
Please set the paper
cover.
Important
- Please consult a technical support when not solving it by these
methods.
- In parentheses (C. **) in the table, it indicates a chapter number of
the relevant.
7 Specifications
42
77 SSppeecciiffiiccaattiioonnss
7.1 Printer specifications
Items Contents
Print Method Thermal Line-dot Printing
Resolution 8dot/mm（203dpi）
Dimensions 84×136.5×43.6mm
Weight About 220g
Including a battery, Excluding a paper
Max Print Width About 48mm
Print Speed Max 40mm/sec
Battery full charge, Print ratio 12.5%
Character Alphanumeric, Katakana
: 8x16, 16x16, 12x24, 24x24
Kanji : 16x16, 24x24
Barcode UPC-A, UPC-E, JAN13(EAN13),
JAN8(EAN8), CODE39, ITF,
CODABAR, CODE128, GS1 DataBar,
QR code, MAXI code, PDF417
Interface USB,Bluetooth (Depends on model)
Conformity
Standerds
TELEC, VCCI, FCC, IC, CE marking
Operating
Temperature
0 to 50 deg C
5 to 40 deg C (Print Quality assurance)
0 to 40 deg C (with AC adaptor)
Operating umidity 30 to 85%RH (no dew condensation)
Storage
Temperature
-20 to 60 deg C
Storage Humidity 5 to 90%RH (no dew condensation)
7 Specifications
43
7.2 Paper specifications
Items Contents
Type Thermal Roll Paper
Widht 58
+0
-1
mm
Outer
Diameter
Up to φ36mm
Inner
Diameter
φ 8mm or more
Thickness 60 to 80μm
Specified Type Name Manufacture
Paper High Sensitive TF50KS-E4 Nippon Paper Group
Standard Paper TF60KS-E Nippon Paper Group
PD150R Oji Paper Group
Medium Term TP60KS-F1 Nippon Paper Group
Storage PD170R Oji Paper Group
P220VBB-1 Mitsubishi Paper
Mills Limited
Long Term
Storage
HA220AA Mitsubishi Paper
Mills Limited
Important
Thermal paper will get colored due to chemical reaction.
When handling it, pay attention to the following points:
・ Do not store it at high-temperature, high-humidity place.
・ Do not store for a long time at a place exposed to direct
sun-light.
・ Do not use solvent type glue for pasting.
・ Do not let it get in touch with plastic film containing plasticiser
for a long time.
・ Do not stick it together with diazotype copying paper.
・ Do not wet and scratch.
8 Recycle
44
88 RReeccyyccllee
This symbol means:
Do not dispose of this product together with
your household waste!
Please refer to the information of your local
community or contact our dealers regrading the
proper handling of end-of-life electric and electronic
equipments. Recycling of this product will help to conserve
natural resources and prevent potential negative
consequences for the environment and human health
caused by inappropriate waste handling.
9 Appendix
45
99 AAppppeennddiixx
9.1 Product Support
If you have the question on the product, please inquire of
the distributor or the following.
Moreover, when you request the breakdown and the repair,
please tell us the model name and the product serial
number in addition to information on the symptom etc.
Technical Support Section
FUJITSU COMPONENT LIMITED (Japan)
Global Marketing Dept.2
Tel: +81-3-5449-7014 Fax: +81-3-5449-2628
E-mail: promothq@fcl.fujitsu.com
9 Appendix
46
9.2 Bluetooth Communication
(1) Android Terminal
1. Please turn on the power of printer.
2. Please open "Settings" - " WIRELESS ＆ NETWORKS"
from the menu of terminal, and turn on Bluetooth.
3. Please open the "Bluetooth”, and tap "FTP-628WSL…".
(Please tap "SEARCH FOR DEVICES", if it does not
appear)
4 Please input the PIN code, and tap "OK".
PIN code is "9999" in the state of the factory shipment.
(The PIN code input is unnecessary at the connection of
second and subsequent)
5. When the connection with the printer succeeds, it is
displayed in "FTP-628WS…" in "PAIRED DEVICES".
6. Please connect and print by using the application.
9 Appendix
47
(2) iOS Terminal
1. Please turn on the power of printer.
2. Please open "Settings" - "General" - "Bluetooth" from
the menu of terminal, and turn on Bluetooth.
3. Please tap "FTP-628WS…" from "Devices".
4. Please input the PIN code, and tap "Pair".
PIN code is "9999" in the state of the factory shipment.
(The PIN code input is unnecessary at the connection of
second and subsequent)
5. When the connection with the printer succeeds,
"Connected" is displayed to "FTP-628WS…".
6. Please connect and print by using the application.
M
MEE
M
M
O
O
Mobile Printer FTP-628WSL210 Series
User's Guide
L0NA02265-L11802RS
Pablished by FUJITSU COMPONENT LIMITED
Aug, 2012 Rev 1
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