Fujitsu FC9660RA12 User Manual

DSL Modem Installation Guide Issue 2, Rev 2, February 2000 FJTU-320-600-900

This document, and its contents areprovided by Fujitsu Network Communications, Inc. (FNC) for guidance purposes only. This document is provided “as is” with no warranties or representations whatsoever, either express or implied, including without limitation the implied warranties of merchantability and fitness for purpose. FNC does not warrantorrepresent that the contentsof this document are error free. Furthermore,the contents of this document are subject to up date and change at any timewithout notice by FNC, since FNC reserves the r ight, without notice, to make changes in equipment design or components as progress in engineering methods may warrant.No part of the contents of this document may be copied, modifiedor otherwise reproduced without the express written consent of FNC.

Safety Information

Safety Warnings

Potentially hazardous voltages exist within this unit. Always o bserve standard safety precautions and also the safety warnings in this guide duringinstallation,operation, and maintenanceof this product. There are no user provisionable options.

FCC Warning

This equipment has been tested and f ound to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a residential environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordancewith the instructionmanual, may cause harmful interference to radio communications. However, there is no guarantee that interferencewill not occur in a particular installation. If this equipment does cause harmful interferenceto radio or television reception, which can be determined by turning the equipment of f and on, the user is encouragedto try to correct the interferenceby one or more of the following measures:

• Reorient or relocate the receivingantenna.

• Increase the separation between the equipment and receiver.

• Connect the equipment to an outlet on a circuit different from that to

which the receiver is connected.

• Consult the dealer or an experienced radio/TV technician for help.

UL Installation Safety Instructions

This d evice is UL listed. Follow these instructions.

• Never install telephone wiring during a lightning storm.

• Never install telephone jacks in a wet location unless the jack is

specifically designed for wet locations.

• Never touch the telephone wires or terminals unless the telephoneline

has been disconnected at the network interface.

• Use caution when installing or modifying telephone lines.

Table of Contents

Page

1 Introduction...................................1

1.1 ADSL Technology . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

1.2 UnpackingInstructions ........................ 2

1.3 DSL Modem Package Contents . . . . . . . . . . . . . . . . . . 3

2 DSL Modem Description. ........................4

2.1 DSLFrontPanel.............................. 4

2.2 DSLRearPanel............................... 5

2.3 DSL Bottom Panel. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

3 Installing the Splitterless DSL Modem . . . ..........7

3.1 Overview .................................... 7

3.2 MicrofilterInstallationProcedures ............... 8

3.3 Connecting Multiple PCs to an Ethernet Local Area Net-

work (LAN) using the Splittlerless Application. . . . . 11

4 Installing the DSL Modem with Splitter. . . .........12

4.1 Connecting the Inside W ire and Modem Cables . . . . 12

4.2 Connecting Multiple PCs to an Ethernet Local Area Net-

work (LAN) using the Splitter Application .. . . . . . . 15

5 PoweringtheDSLModem......................16

1 Introduction

Congratulations on y our purchase of a Digital Subscriber Line (DSL) m odem. The DSL modem is part of a system that provides an integrated end-to-end solution for data connectivity, mul timedia services, and high-speed Internet access services using asymmetrical digital subscriber line (ADSL) transmission over your current telephone wiring. With ADSL technology, information can b e processeda t speedsup to 250 times faster than today’s analog modems.

1.1 ADSL Technology

The AD SL technology us es advanced digital modulation to transmit at high speeds over standard telephone wiring. This technology can download data at speeds up to 8 megabits per secondanduploaddataatspeedsupto768kilobytesper second.

Phone

LINE

PHONE

PC with

Ethernet

NIC

POWER MODEM DATA

DSL Modem

Local Telephone

Company

m1420.fh8_1

By using a DSL modem, Internet service providers and local telephone companies can offer high-speed Internet access, virtual private networks (VPNs), telecommuting, video on demand, and other broadband services.

There are tw o methods of installingthe DSL modem service in the home. Both methods are explained in the following chapters. The first method, using microfilters, is explained in Chapter 3. The microfilter removes high-frequency noise from

your telephone sets and other telecommunication devices. The second method requires a splitter and is explained in Chapter

4. If it is determined that a splitter is required, it will be installed by your DSL service provider.

Whether microfilters or a splitter is installed, a DSL modem allows telephone conversation and data downloads simultaneously over the existing telephone line. The microfiltersa nd splitter are c ompletely pa ssive. The telephone service will work, ev en in instances of power outage. The D SL modem encodes the data sent from the PC and sends it to a corresponding DSL modem located at the local service provider’s office.

1.2 Unpacking Instructions

Before unpacking, make a preliminary inspection of the shipping box. Any evidence of damage should be noted and reported immediately to a customer support center.

Note: The customer support information can be found in t he product information packet provided by your DSL service prov ider. Keep the shipping boxes and packing material for return.

It is recommended that you unpack the equipment on a clean, flat surface.

1. Place the shipping box upright. Cut the sealing tape

and then open the flaps.

2. Take out the items in the box. Inspect the product for

damage and verify that all parts are included.

3. Report any damage or missing parts to the customer

support center.

1.3 DSL Modem Package Contents

m0487.2

Part # FC9660CB23

m0494.3

Part # FC9660PS11

The DSL Modem package contains:

POWER MODEM DATA

Part # FC9660RA12

m0437.2

DSL Modem RJ-45 E thernet Crossover Cable

Part # FC9660CB26

m1225.fh8_2

RJ-11 to RJ-11 Line Cord Power Supply Convertor

LINE

PHONE

Microfilter

2-Outlet

Modular Adapter

operation)

m1226.fh8_2

Microfilter (splitterless

application)

m1224.fh8_1

Two-Outlet Modular Adapter (splitterless

Figure 1-1: DSL Modem Package Contents

2 DSL Modem Description

2.1 DSL Front Panel

Figure 2-1 depicts the DSL modem LEDs.

SPEEDPORT

POWER MODEM DATA

Power LED

Modem LED

Data LED

Figure 2-1: DSL Modem LEDs

The following table describes the LEDs on the DSL mod em.

Modem Lights

POWER Indicates power is applied to the modem

MODEM Indicates a link with the phone company equipment

DATA Indicates the ADSL data rate is operating

Description

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2.2 DSL Rear Panel

Figure 2-2 depicts the rear connections of the D SL modem.

DATA

LINE

m0436.2

Figure 2-2: DSL Rear Panel Connections

The following table lists and describes the functions of the items located on the rear of the modem.

Connector Description

POWER Multipin connection for the power supply wall transformer

cable DATA RJ-45 connection for the Ethernet cable ( crossover) LINE RJ-11 cable connection to the wall plate

2.3 DSL Bottom Panel

The DSL modem can be installed on a desktop, shelf, or mounted on a wall. Wall mounting requires two wall anchors (not included). The holes located on the bottom of the modem are used to hang the unit on the wall anchors.

Figure 2-3 shows the bottom of the DSL modem.

Holes for wall mounting

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Figure 2-3: DSL Bottom Panel of Modem

3 Installing the Splitterless DSL Modem

3.1 Overview

The procedures in this chapter apply to those c ustomers who install their own microfilter-to-phone connections. If a DSL technician is performing the wiring, proceed to Sec tion 5,

Powering the Modem.

Note: Do not install a mi c ro filter on the DSL modem line.

The splitterless installation requires the placement of a microfilter on every telephone set, answering machine, or telephone device (i.e., analog modem) in your home. However, several phones and, or telephone devices may share the same microfilter. Microfilters and modular adapters are included with your modem package.

CAUTION:

Using more than five microfilters is not recommended and can impact the quality of your telephone service.

Note: The following installation procedure and figures represent a possible home scheme. No t all hom es will follow this convention. I t is recommended that any DSL inside wiring be performed by a DSL technician.

3.2 Microfilter Installation Procedures

Installing microfilters should not require any new inside wiring. Existing w ired RJ-11 telephone jacks are all that is required to complete this installation. See Figure 3-1 for an installation diagram.

LINE

PHONE

Microfilter

RJ-11

Phone

Jack

2-Outlet Modular Adapter

RJ-11 Line Cord

FC9660CB26

DATA

LINE

Line

POWER MODEM DATA

DSL Modem FC9660RA12

Figure 3-1: Typical Splitterless Installation

1. Start in the location where you want to install your DSL m odem. Look for the existing phone outlet (RJ-11 faceplate), and remove the existing RJ-11 cord from the wall.

2. Connect the provided two-outlet modular adapter device into the RJ-11 telephone jack.

3. Connectthe provided DSL modem RJ-11 line cord, part number FC9660CB26, into one side of the two-outlet modular adapter.

4. Connectthe other end into the RJ-11 L INE slot, located on the back of DSL modem.

Telephone

m1227.fh8_4

5. Connect one of the provided microfilters into the remaining empty two-outlet modular adapter slot.

6. Connect the telephone RJ-11 cord connector into the

microfilter RJ-11 PHONE slot.

7. Connect all remaining telephone devices to a

microfilter. See Figure 3-2, 3-3, 3-4 for examples.

LINE

PHONE

Phone Jack Microfilter Telephone

Figure 3-2: Telephone Set Application

LINE

PHONE

RJ-11

Phone

Jack

Microfilter

Figure 3-3: Answering Machine Application

LINE

Phone Jack Microfilter

2-Outlet Modular Adapter

PHONE

Fax/Answering Machine

m1208.fh8_1

Telephone

TelephoneFax

m1210.fh8_2

m1209.fh8_1

Figure 3-4: Fax Application

8. For an Ethernet connection, connect one end of the Ethernet (crossover) cable, part number FC9660CB23, to the RJ-45 slot titled DATA on the back of the DSL modem and connect the other end of the Ethernet cable to the network interface card in back of the computer. See Figure 3-5 for examples.

Note: The term “straight,” when used to describe the cable assemblies, is defined to mean that the transmit a nd receive pinouts rem ain the same entering and exiting the cable assembly. The term “crossover” means that the transmit and receive pin-out pair will be reversed or crossed over in the cable assemblies

2-Outlet

Modular Adapter

FC9660CB23

Crossover

supplied

DSL Modem FC9660RA12

NIC Cable

Connection

LINE

PHONE

Microfilter

LINE

DATA

LINE

DATA

Data

Line

RJ-11 Line Cord

FC9660CB26

Telephone

Existing

RJ-11

Wallplate

m1230.fh8_5

Figure 3-5: E thernet Cable Connection

3.3 Connecting Multiple PCs to an Ethernet Local Area Network (LAN) using the Splitterless Application

Note: Connecting multiple PCs to the int ernet v ia a single DSL

modem may require multiple IP addresses. Call your local ISP provider for det ails.

Figure 3-6 is an example of a residential, small office/home

office, or sm all business customer using ADSL to achieve highspeed access to the Internet. The DATA Ethernet connection can interface a m ul tiport Ethernet hub. The hub allows multiple PCs to share bandwidth to and from the DSL modem. See section 3-2 for the microfilter installation procedure.

Note: The maximum distance for an Ethernet connection, us ing category 3 or category 5 cable is 100 meters (325 feet).

2-Outlet Modular Adapter

Existing

LINE

Telephone

RJ-11

Wallplate

RJ-45 Ethernet Cable (straight)

(not supplied)

Connection

Hub

DSL Modem FC9660RA12

DATA

Data

NIC Cable

LINE

Line

Ethernet cable (straight) (not supplied)

RJ-11 Line Cord FC9660CB26

PHONE

Microfilter

m1231.fh8_4

Figure 3-6: M ulti-User Eth ernet Internet Access

Note: Ethernet Hub and straight cables are not provided.

4 Installing the DSL Modem with Splitter

4.1 Connecting the Inside Wire and Modem Cables

CAUTION:

Improper inside wiring c an cause ADSL serv ice interruption. Interior home wire is the homeowner’s responsibility. Figure 4-1 represents a standard wir ing scheme. Not all homes will follow this convention. Standard telephone company inside wire c overage options will not cover the cost to repair voice path problems that result from ho meowner wiring attempts. These repairs may be billed to the homeowner as regular time and ma terials repair charges. It is recommended that all ADSL inside wiring be performed by a DSL service technician.

Inside Wire

DSL Splitter

Inside

Telephone

Network Interface

Telephone

Company

*Asterisk denotes item included in the DSL Modem package.

RJ-11 Cable

DSL Modem* FC9660RA12

Inside Wire Connections

Voice

Wire

FC9660CB26

RJ-11

Cable*

DATA 1

Data Wire

New Wall Plate with RJ-11 Jack

LINE

Ethernet Cable* FC9660CB23 (Crossover)

m1418.fh8_1

Figure 4-1: Connecting Inside Wire and Modem Cables

Figure 4-2 shows an expanded view of the inside wiring of the

telephone network interface box.

1. On the outside of your house, locate and open the telephone network interface box. (Your local DSL service provider should have installed the DSL splitter) Slide open the splitter latch door and locate the colored screws. (Note the color of the wires that are connected to the green and red screws.) See Figure 4-2 for an illustration.

Telephone Network Interface Box

Red

Screw

Data

Voice

To Inside Wall Plate (Spare IW

or New IW)

m1379.fh8_1

DSL Splitter

TELEPHONE COMPANY ACCESS ONLY

DO NOT REMOVE

THIS COVER

LINE 1

LINE 2

LINE 3

LINE 4

LINE 5

LINE 6

Green

Screws

Red

Screw

To Inside Telephone

Wiring (connected

by DSL Service

Technician)

To Telephone Company Central Office

Twisted Pair Copper Cable

Figure 4-2: Telephone Network Interface Box- DSL Splitter

2. Inside the residence, locate the telephone RJ-11 wall jack that is nearest to your PC and remove it. Replace it with a new dual RJ-11 wall plate and connect the same colored wires that are attached to the green and red screws on the DSL splitter data m odule to the green and red pins on the RJ-11 wall jack. For example, if a black wire is c onnected to the green screw in the data side of the DSL splitter (see Figure 4-2 ), connect the same black wire to the green pin of the new wall jack. (If required, repeat this step for the voice wire.)

3. Connect the new RJ-11 cable, part number FC9660CB26, by inserting the RJ-11 connector into the RJ-11 data jack on the wall plate and the other end to the LINE connector on the back of the DSL modem.

4. Connect your telephone set to the other telephone RJ11 voice jack on the wall plate.

5. For an Ethernet connection, connect one end of the Ethernet (crossover) cable, part number FC9660CB23, to the DATA connector on the back of the DSL modem and c onnect the other end of the Ethernet cable to the network interface card in the computer.

4.2 Connecting Multiple PCs to an Ethernet Local Area Network (LAN) using the Splitter Application

Note: Connecting multiple PCs to the Internet via a single DSL

modem may require multiple IP addresses. Call your ISP provider for details.

Figure 4-3 is an example of a residential, small office/home

office, or sm all business customer using ADSL to achieve highspeed access to the Internet using multiple PCs. The DATA connection can interface a multiport Ethernet hub. The hub allows multiple PCs to share bandwidth to and from the DSL modem. See Section 4-1 for the p rocedure to connect inside wire and modem cables.

Note: The maximum di stance for an Ethernet connection, using category 3 or category 5 cable, is 100 meters (325 feet).

Inside Wire

(CAT 3 not required)

DSL Splitter Inside

Telephone

Network Interface

RJ-11 Cable

Multiple PC Application Using DSL Modem

Data Wire

Voice

Wire

DSL Modem* FC9660RA12

New Wall Plate with RJ-11 Jacks

RJ-11 Cable FC9660CB26

Telephone

Company

*Asterisk denotes item included in the DSL Modem package.

Ethernet Cable

(Straight)

(not supplied)

LINE

DATA 1

LINE

Hub

Ethernet Cables (Straight) (not supplied)

Figure 4-3: Multi-User Speedport Internet Access

Note: Ethernet hub and straight cables are not p rovided.

m1419.fh8_1

5 Powering the Modem

WARNING:

When installing the DSL modem power supply unit, be sure to fi r st insert the power supply connector into the rear of the DS L modem before plugging the unit into a powered 110V AC wall outlet.

Toa pply power to the DSL modem, p erform the following steps:

1. Insert the power cable (DC connector) into the rear of the DS L modem.

2. Plug the other end (AC male plug) of the power supply cable into a 110V AC wall outlet.

Once the modem has pow er, it per forms several self-tests. The POWER, MODEM, and DATA LED lights will be in a steady state.

When the POWER light i s in a steady state and the MODEM light blinks, a link is being established.

The m odem is operating at full capacity when the POWE R, MODEM, and DATA lights remain in a steady state.

Note: Figure 5-1 is a DSL modem Turn-up Flow Chart. If the

POWER light is blinking, a failure has been detected during the selftest. Contac t the customer sup port center.

This completes the DSL modem installation and turn-up procedure. If modem problems exist after reading and following this procedure, please contact the customer support center.

DSL Modem Turn-up Flow Chart

POWER

POWER MODEM DATA

MODEM DATA

Modem is powered on. For a few seconds, the modem is performing several self-tests.

Modem is idle. Modem is checking for presence of the DSL local service provider . If the modem stays in this state for more than 10 minutes, an error has occurred. Contact the customer support center.

Link between the modem and DSL local service provider is established. Checking the software version. If needed, modem will receive a software upgrade from the DSL local service provider. If the modem stays in this state for more than 10 minutes, an error has occurred. Contact the customer support center.

Receiving a software upgrade (if needed). If the modem stays in this state for more than 10 minutes, an error has occurred. Contact the customer support center.

POWER MODEM DATA

Legend:

Software upgrade complete. Modem is connected and communicating with the DSL local service provider, but is operating at a reduced speed. If the modem stays in this state for more than 10 minutes, an error has occurred. Contact the customer support center.

Modem is connected and communicating with the DSL local service provider and is operating at full speed.

OffOn Blinking

Figure 5-1: Turn-Up Flow Chart

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Fujitsu FC9660RA12 User Manual

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Frequently Asked Questions

User Manual