Fujitsu ESPRIMO K55x/24 Series, ESPRIMO K557/20, ESPRIMO K55x/20 Series, ESPRIMO K557/24, ESPRIMO K558/24 Operating Manual

...
Operating Manual
FUJITSU ALL-IN-ONE PC
System
ESPRIMO K55x/24 ESPRIMO K55x/20
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vative product from Fujitsu.
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Published by / Contact address in the EU
chnology Solutions GmbH
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Copyright
u Technology Solutions GmbH 2018. All rights reserved.
©Fujits
Publication Date
07/2018
Order No.: A26361-K1605-Z230-1-7619, edition 2
FUJITSU ALL-IN-ONE PC
ESPRIMO K55x/24
Operating Manual
Your ESPRIMO 5
Ports and Operating Elements 7
Important notes 11
Getting started 14
Operation 31
Explanatory information about standard ISO 9241-307 42
Troubleshooting and tips 43
System expansions 48
Technical data 59
Index 61
Remarks
Notes on the product description are consistent with Fujitsu´s design specications and are made available for comparison purposes. The actual results may differ due to several factors. Technical data is subject to change without notication. Fu jitsu does not accept any responsibility for technical or editorial errors nor for omissions.
Trademarks
Fujitsu, the Fujitsu logo and ESPRIMO are registered trademarks of Fujitsu Limited or its subsidiaries in the USA and other countries.
Kensington is a registered trademark of the ACCO brand.
USB Type-C™ and USB-C™ are trademarks of the USB Implementers Forum in the USA and other countries.
Microsoft and Windows a re trademarks or registered trademarks of Microsoft Corporation in the USA and/o r other cou ntries respectively.
All other trademarks mentioned here are the property of their particular owner.
Copyright
No part of this publication may be copied, reproduced or translated without prior written permission from Fujitsu.
No part of this publication may be stored or transmitted in any electronic manner without written permission from Fujitsu.

Contents

Contents
Your ESPRIMO ......................................................................... 5
ValidityoftheReferenceManual ......................................................... 5
Notational conventions .................................................................. 6
Ports and Operating Elemen
Front ................................................................................... 7
Leftside ................................................................................ 8
Rear ................................................................................... 9
Rear side (under cover)
Important notes ........................................................................ 11
Safetyinformation ....................................................................... 11
Safetynotesforthe system .............................................................. 12
Transportingthedevice .................................................................. 13
Cleaning thedevice ..................................................................... 13
Energysaving,disposaland recycling .................................................... 13
Gettingstarted ......................................................................... 14
Unpacking and che Steps for initial Setting up the de
Setting up an erg Adjusting the i Adjusting the
Adjusting the Information o Removing the Connecting t Connecting e
Ports on the
Connecting
Connectin
Connectin
Connecti
Connect a Mounting Switchi
Operation .............................................................................. 31
Switchthedeviceon .................................................................... 31
Switching thedeviceoff ................................................................. 31
LCDscreen ............................................................................ 32
Indicators onthedevice ................................................................. 33
Keyboard ............................................................................... 34
Multimedia module (optional) . . ........................................................... 36
Wireless LAN/Bluetooth radio com ponents (optional) . . . .................................... 36
Settings inBIOS Setup Utility ............................................................ 37
thecover for external devicesports .............................................
ng on for the rsttime:installing thesoftware .......................................
Switch t
ingthe software ...............................................................
Install
Adjusting thebrightness ............................................................. 32
Important keys and keyboard shortcuts . . . . ............................................ 34
Switching the wireless components on and off . ........................................ 36
ckingthe delivery .....................................................
setup ....................................................................
vice ....................................................................
onomic video workstation ............................................
nclination ..............................................................
rotation ................................................................
height .................................................................
n how to t a VESA mount monitor base carrier . . .............................
coverfor externaldevicesports .............................................
hepowercable .............................................................
xternaldevices .............................................................
device ..................................................................
themouse ...............................................................
g the keyboard . ...........................................................
gexternaldevicesto the serial interface .....................................
ngexternal devices totheUSBports .........................................
secondmonitorto thedisplayport ..........................................
hedeviceon ................................................................
ts .........................................................
.................................................................
10
14 14 15 15 17 17 17 22 23 24 24 25 25 26 26 27 27 28 29 29 30
7
Fujitsu 3
Contents
Starting theBIOSSetupUtility ........................................................ 37
Operating BIOSSetupUtility ......................................................... 38
ExitingBIOSSetupUtility ............................................................ 38
Property anddataprotection ............................................................. 38
Anti-theft protectionandlead-sealing .................................................. 39
BIOSsetup securityfunctions ........................................................ 40
SmartCard reader (optional) . . ........................................................ 41
Explanatory information about standard ISO 9241-307 .................................. 42
Troubleshootingand tips .............................................................. 43
Helpif problems occur ................................................................... 43
Troubleshooting . . ....................................................................... 43
Powerindicatorremainsoff after you haveswitchedon your device ..................... 43
The device cannot be switched off with the On/O ff switch. .............................. 44
Theinternalscreenstaysblank ....................................................... 44
Theexternalmonitorremainsblank ................................................... 45
Theexternalmonitorisblankor theimageisunstable .................................. 45
Nomousepointerdisplayedonthemonitor ............................................ 46
Dateand time arenotcorrect ........................................................ 46
SmartCard reader is not recognised . ................................................. 46
Errormessageson thescreen ........................................................ 46
Installing new software .................................................................. 46
Tips .................................................................................... 47
Systemexpansions .................................................................... 48
Information about boards ................................................................ 49
Preparing to remove components ........................................................ 49
Removing theservicecover .............................................................. 49
Mounting theservicecover .............................................................. 51
Remove and install memory expansion . . ................................................. 52
Removing acover ................................................................... 52
Installing amemorymodule .......................................................... 53
Removing memory modules . . ........................................................ 54
Attaching thecover .................................................................. 55
Installing and removing the harddiskdrive ................................................ 55
Installing aharddiskdrive ........................................................... 55
Removing thehard diskdrive ........................................................ 57
Finishing component removal ............................................................ 58
Technicaldata ......................................................................... 59
Index .................................................................................. 61
4 Fujitsu

Your ESPRIMO

Your ESPRIMO
Overview
... is available with various conguration levels, which differ in terms of hardware and software equipment. You can install additional drives and other boards.
This manual tells you how to start using your device and how to operate it in da ily use. This manual applies for all conguration levels. Depending on the chosen conguration level, some of the hardware components d escribed may not be available o n y our PC. Please also read the notes about your operating system.
Depending on the selected conguration, the operating system is preinstalled on your hard disk.
Further information on this device is provided:
in the "Q uick Start Guide" poster
in the "Safety/regula
in the "Warranty" manual
in your operating s
in the information les ( e.g. *.PDF, *.HTML, *.DOC, *.CHM, *.TXT, *.HLP)
With the programme Acrobat Reader, you can display targeted information on the screen quickly. It is of course also possible to print out a copy of the manual if required.

ValidityoftheReferenceManual

This Reference Manual is valid for the following systems:
FUJITSU ALL-IN-ONE ESPRIMO K557/24
FUJITSU ALL-IN-ONE ESPRIMO K557/20
FUJITSU ALL-IN-ONE ESPRIMO K558/24
FUJITSU ALL-IN-ONE ESPRIMO K558/20
tions" manual
ystem documentation
Fujitsu 5
Your ESPRIMO

Notational conventions

Pay particular atten tion to text marked with this symbol. Failure to observe these warnings could pose a risk to health, damage the device or lead to loss of data. The w arranty will be invalidated if the device becomes defective through failure to observe these warnings.
Indicates important informa
tion for the proper use of the device.
This font
This font
This fo n t
"This font"
Key
This font
Indicates an activity that must be performed
Indicates a result
indicates data entered the command line, e.g. start a program (star
indicates information that is displayed on the screen by a program, e.g.:
Installation is complete.
indicates
terms and texts used in a software interface, e.g.: Click on Save
names of programs or les, e.g. Windows or setup.exe.
indicates
cross-references to another section, e.g. "Safety information"
cross-references to an external source, e.g. a web address: For more information, go to "
Names of CDs, DVDs and titles or designations for other materials, e.g.: "CD/DVD Drivers & Utilities" or "Safety/Regulations" manual
indicates a key on the keyboard, e.g:
indicates terms and texts that are emphasised or highlighted, e.g.: Do
not switch off the device
using the keyboard in a program dialogue or at
your password (Name123) or a command used to
t.exe)
http://www.fujitsu.com/fts"
F10
6 Fujitsu

Ports and Operating Elem ents

Ports and Operating Elements
Ports
This chapter presents the individual hardware c ompon ents of your device. This will provide you with an overview of the p orts and operating elements on the device. Please familiarise yourself with these components before you start to work with the device.

Front

1
2
9
7
6
5
4
8
3
2
1=Multi
2 = Loudspeaker 3=USB3 4 = Microphone port 5=Hea
Fujitsu 7
media module with camera
crophone (only ESPRIMO
and mi
24, optional)
K557/
.0 ports
dphone port
6=Hardd 7 = Power-on indicator 8=Scre
9 = On/off switch
isk indicator
en brightness buttons on the
rside
unde
Ports and Operating Elements

Left side

MicrophoneportHeadphonesportExpressCardslotUSBport
As an option, a SmartC ard reader can be installed in the optical drive bay.
4
3 2
1
1 = Optical drive (DVD or Blue-ray, only
ESPRIMO K557/24 and K558/24)
3 = Insert/eject b utton, optical drive 4 = Optical drive status indicator (optional)
2 = Emergency removal
8 Fujitsu

Rear

Ports and Operating Elem ents
1
2
4 5
6
3
1 = Service cover 2 = Cover for ports 3 = Cover for main switch
Fujitsu 9
4 = Security Lock device 5 = Padlock mounting option 6 = Clip
Ports and Operating Elements

Rear side (under cover)

1 2
1 = PS/2 mouse por 2 = Serial port (optional) 3 = USB 2.0 ports 4 = DisplayPort port 5 = USB 3.0 port 6 = PS/2 keyboard port
t
s
3 46
7 = LAN port 8 = Audio output (Line Out) 9 = Audio input ( 10 = Main switch 11 = Power conne
8 91011753
Line In)
ction (AC IN)
10 Fujitsu

Important notes

ImportantnotesNotes
In this chapter you will nd information regarding safety which it is essential to take note of when working with your device.

Safety information

SafetyinformationNote
Please note the informat and in the following safe
When installing and ope environmental conditi the instructions in C ha
When setting up the dev thecasingreceives cover the ventil ati
You must only opera device is set to the
The main switch and the mains voltage you must pull the m
Only operate th
Caution, compo
The activitie performed wit
Repairs to th Incorrect re to the equipm
e device with the casing closed.
nents in the system can get very hot.
s described in these instructions must always be
h the greatest care.
e device must only be performed by qualied technicians.
pairs could put the user at great risk or cause serious damage
ent (electric shock, risk of re).
ion provided in the "Safety/regulations" manual
ty notes.
rating the device, please observe the notes on
ons in Chapter "
pter "
Getting start ed", Page 14.
ice, make sure there is clearance all around it so that
enough ventilation. I n order to avoid overheating, do not
on areas of the monitor or the device.
te th e device if the rated voltage used by the local mains voltage.
the ON/OFF switch do not disconnect the device from
. For complete disconnection from the m a ins voltage,
ains plug out of the socket.
Technical data", Page 59 as well as
Important notes
Fujitsu 11
Important notes

Safety notes for the system

This device complies with the relevant safety regulations for data processing equipment, including electronic ofce machines for use in an ofce environment. If you have any questions about whether the device can be used in the intended environment, please contact your sales ofce or our Service Desk.
The display surface of the device is se n sitive to pressure and scratches. You should therefore be careful with the display surface in order to avoid lasting damage (scratches).
If the device is brought into the installation site from a cold environment, condensation can form. Before operating the device, wait until it is absolutely dry and has reached approximately the same temperature as the installation site.
When installing and operating the device, please observe the notes on ambient conditions in "
an ergonomic video workstation", Page 15.
To ensure sufcient ventilation, the air inlet and outlet openings of the device must be kept clear.
The device automatica lly sets itself to the correct voltage within the range from 100 V to 240 V. Make sure that the local mains voltage is neither higher nor lower than this range.
Ensure that the power socket on the device and the mains outlet are freely accessible.
The on/off switch does not disconnect the device from the mains voltage. To completely disconnect from the mains voltage, you must remove the mains plug from the mains socket.
The device is equipped with a power cable that complies with safety standards.
Use the supplied power cable only.
Lay the cables in such a way that they do not create a hazard (dange r of tripping) and cannot be damaged. When connecting the device, observe the relevant notes in chapter "
No data transfer cables should be connected or disconnected during a thunderstorm.
Make sure that no objects (e.g. jewellery chains, paper clips, etc.) or liquids get inside the device (danger of electric shock, short circuit).
The device is not waterproof! Never immerse the device in water and protect it from spray water (rain, sea water).
In an emergency (e.g. damaged casing, operation controls or cables, penetration of liquids or foreign matter), switch off the device, disconnect the power plug and contact your sales out let or our Service Desk.
Only set the resolution and refresh rates that are indicated in chapter "
data", Page 59. If you set other values, you may damage the device. If you are
in any doubt, contact your sales outlet or our Service Desk.
Use a screen saver with moving images and activa te the power management for your monitor to prevent still images from "burning in".
We recommend that you place your device on a durable, non-slip surface. In view of the many different nishes and varnishes used on furniture, it is possible that the feet of the device may mark the surface they stand on.
Technical data", Page 59 and the instructions in "Setting up
Connecting external devices" , Page 24.
Technical
12 Fujitsu

Transporting the device

DeviceTrans portationRe-trans portation
Transport all devices separately in their original packaging or in a packaging that protects them from knocks and jolts.
Unpack them only at the insta llation site.
If the device is brought from a cold environment into the room where it will be used, condensation may occur. In order to avoid dama ge to the device, wait before preparing it for use until the device has reached the ambient temp erature and it is absolutely dry.

Cleaning the device

e
Device,Transporta tionRetransportationSystemunit,see Devic
Turn off all power and equipment switches and disconnect the power plug from the m ains outlet.
Do not clean any interior parts yourself, leave this job to a service technician.
Do not use any cleaning agents that contain abrasives or may corrode plastic (alcohol, thinner or acetone).
Never clean the device with water! Water entering into the device could present a serious risk to users (e.g. electric shock).
Ensure that no liquid enters the system.
Important notes
Thesurfacecanbe moistened in mil
Use disinfecta
cleaned with a dry cloth. If particularly dirty, use a cloth that has been
d domestic detergent and then carefully wrung out.
nt wipes to clean the keyboard and the mouse.

Energy saving, disposal and recycling

DisposalEnergysavingRecycling
You ca n nd information on these subjects on the Recovery DVD or on our website
http://www.fujitsu.com/fts/about/fts/environment-care/").
("
Fujitsu 13

Getting started

Getting started
Gettingstarted

Unpacking and checking the delivery

It is recommended not to throw away the original packaging material! It may be required for reshipment at some later date.
PackagingContentsofdeliveryPackaging,
Unpack all the individual parts.Check the contents of the package for any visible damage caused during transport.Check whether the delivery conforms to the details in the delivery note.Should you discover that the delivery does not correspond to the delivery

Steps for initial setup

Preparingforfirstuse,overvie wPreparingforuse,
Only a few steps are necessary to put your new device into operation for the rst tim e:
Select a location for device and set up device
Connecting external devices such as a m ouse and keyboard
Check the voltage a t the mains outlet and connect the device to an electrical outlet
Switch the device on
You will learn more about the individual steps in the following sections.
Please observe the safety information in th e "Important notes", Page 11 chapter.
The display surface of the device is sensitive to pressure and scratches. Always hold the device by the casing!
note, notify your local sales out let immediately.

External devices

If you have received other external devices in addition to your own device (e.g. a printer), do not connect these until after the initial installation. The following sections describe how to connect these external devices.

Drives and boards

If you have received drives or boards with your device, please do no t install them until after rst-time setup. How to install drives and boards is described
System expansions", Page 48 chapter.
in the "
14 Fujitsu

Settingupthedevice

WorkstationErgonomicDevice
When installing your device, please read the recommendations and saf ety notes in the "Safety/regulations" manual.
We recomme nd that you place your device on a surf ace which is not slippery. In view of the many different nishes and varnishes used on furniture, it is possible that the rubber feet will mark the surface they sta n d on.
Depending on the location of your device, bothersome vibrations and noises may occur. To prevent this, a distance of at least 10 mm / 0.39" should be maintained from other devices on casing sides without ventilation surfaces.
In order to avoid overheating, do not cover the ventilation areas of the monitor or the device.
A minimum distance of 200 mm / 7.87" from the device must be observed for ventilation areas.
Do not expose the device to extreme ambient conditions (see " section "Ambient conditions"). Protect the device against dust, humidity and heat.
When the lighting conditions are unfavourable (for instance direct sunlight), reections may occur which can cause the displayed characters to be difcult to read. Suitable ambient lighting is necessary to avoid these kinds of reections.
In addition, align your system according to the ambient lighting conditions, for instance by changing the position of the display (horizontal or vertical angle).

Setting up an ergonomic video workstation

Do not position the video workstation
opposite a window (1).
Getting started
Technical data", Page 59,
1
Fujitsu 15
Getting started
Position the system outside the reach
1
of a light source (1).
Position the keyboard where it is
easiest to reach (1).
1
Position the s
to the screen (
ystem so that the eye distance
1) is around 50 cm / 20 inches.
1
50 cm
16 Fujitsu
Getting started
Position the device for optimum viewing
(1). The monitor should not extend beyond the acceptable viewing range (2).
Adjusting the inclinat
The monitor can be tilted up to +20° backwards from its vertical position.
Hold the monitor with both hands on the left and right sides of the casing
and move it to the desired angle.
ion

Adjusting the rotation

The device can be rotated by ±170°.
Grasp the device with both hands on the right and left edge of the casing
and turn it to the desired position.

Adjusting the height

Switch the device off.Disconnect the mains plug.Disconnect all cables from the front of the device.
Fujitsu 17
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