Fujitsu ESPRIMO D53 Series, ESPRIMO D538, ESPRIMO D738, ESPRIMO D73 Series Operating Manual
Page 1
Operating Manual
System
FUJITSU Desktop
ESPRIMO D53x / D73x
Page 2
Thank you for buying an inno
vative product from Fujitsu.
Latest information abo
on our website: "
You c a n find driver upda
Should you have any te
• our Hotline/Service
• Your sales partner
• Your sales office
We hope you enjoy using your new Fujitsu system!
ut our products, useful tips, updates etc. is available
//www.fujitsu.com/fts/"
http:
tes at: "
http://support.ts.fujitsu.com/download"
chnical questions, please contact:
Desk ("
http://support.ts.fujitsu.com/contact/servicedesk")
Page 3
Page 4
Published by / Contact address in the EU
chnology Solutions GmbH
Fujitsu Te
Mies-van-der-Rohe-Stra ße 8
80807 Munich, Germany
www.fujitsu.com/fts/"
http://
"
Copyright
u Technology Solutions GmbH 2018. All rights reserved.
©Fujits
Publication Date
11/2018
Orde
r No.: A26361-K1630-Z320-1-7619, edition 2
Page 5
FUJITSU Desktop
ESPRIMO D53x / D73x
Operating Manual
Your ESPRIMO 5
Important notes 7
Device overview 8
Getting started 12
Connecting external devices 16
Switching on for the first time:
installing the software 21
Operation 22
Software installation and restore 26
Problem solutions and tips 27
Clean/replace dust filter 31
System expansions and repairs 32
Technical specification 33
Index 34
Page 6
Remarks
Information on the product description m eets the design specifications of Fujitsu and
is provided for comparison purposes. Several factors may cause the a ctual results to
differ. Technical data is subject to change without prior not ification. Fujitsu rejects any
responsibility with regard to technical or editorial mistake s or omissions.
Trademarks
Fujitsu, the F ujitsu logo and ESPRIMO are registered trademarks of Fujitsu Limited
or its subsidiaries in the USA and other countries.
Kensington, MicroSaver and K-Slot are registered trademarks of ACCO Brands.
USB Type-C™ and USB-C™ are trademarks of the USB Implementers Forum
in the USA and other countries.
Microsoft and Windows are trademarks or registered trademarks of Microsoft
Corporation in the U S A and/or oth er countries.
All other trademarks specified here are the property of their respective owners.
Copyright
No part of this publication may be copied, reproduced or translated without
the prior written consent of Fujitsu.
No part of this publication may be saved or transferred by any electronic means
without the written approval of Fujitsu.
Page 7
Contents
Contents
YourESPRIMO ......................................................................... 5
Validity oftheReferenceManual ......................................................... 5
Notational conventions .................................................................. 6
Important notes ........................................................................ 7
Safety information ....................................................................... 7
Cleaningthe device ..................................................................... 7
Energy saving, disposa
Device overview ....................................................................... 8
Front ................................................................................... 8
Rear ................................................................................... 9
Indicators on thedevice ................................................................. 10
Getting started ......................................................................... 12
Unpacking and chec
Steps for initial s
Setting up the dev
Vertical operati
Connecting the de
Connecting external devices ........................................................... 16
Ports on the device ..................................................................... 17
Front andrear ports ................................................................. 17
Connecting a monitor . .................................................................. 18
Connecting the mouse .................................................................. 18
Connecting a USB mouse . ........................................................... 18
Connecting a PS/2 mou se ........................................................... 18
Connecting the keyboard . . . . . ........................................................... 19
Connecting a USB keyboard . . ....................................................... 19
Connecting a PS/2 keyboard . . ....................................................... 19
Connecting external devices to the serial interface . ........................................ 19
Portsettings ........................................................................ 19
Device drivers ...................................................................... 19
Connecting external devices to the USB ports . ............................................ 20
Device drivers ...................................................................... 20
ng on for the firsttime:installing the software ..................................
Switchi
Switch o
Instal
Operation .............................................................................. 22
Switch the device on .................................................................... 22
Switching off thedevice ................................................................. 22
Settingsin BIOS Setup .................................................................. 22
Property and data protection . . ........................................................... 23
nthe monitor andthe machine ...................................................
lingthe software ...................................................................
Procedure in an emergency . . . ....................................................... 22
Anti-theft protection and lead-sealing . . . . . . ............................................ 23
Mechanical casing lock (optional) . . ................................................... 24
BIOSsetupsecurityfunctions ........................................................ 24
Access authorisationvia SmartCard .................................................. 24
Operating the SmartCard reader (optional) ............................................ 24
land recycling ....................................................
kingthe delivery .....................................................
etup ....................................................................
ice ....................................................................
ng position with feet (optional) ..........................................
vice tothe mains supply ................................................
12
12
13
13
15
21
21
21
7
Fujitsu 3
Page 8
Contents
Delete data ......................................................................... 25
Softwareinstallationand restore ....................................................... 26
Installing new software .................................................................. 26
Downloadcurrent drivers/software ........................................................ 26
Problem solutions andtips ............................................................ 27
Helpifproblemsoccur ................................................................... 27
Troubleshooting . . ....................................................................... 27
Power-onindicator remains unlit afteryou have switched onyour device ................. 27
The device cannot be s witched off with the On/Off switch. .............................. 28
Monitor remains blank ............................................................... 28
No mouse pointer displayedonthe screen ............................................ 29
Time and/or date is not correct . . . . . . ................................................. 29
SmartCard reader is not recognised . ................................................. 29
SmartCard PINforgotten ............................................................. 30
Error messages on the screen ........................................................ 30
Tips .................................................................................... 30
Clean/replace dust filter ................................................................ 31
System expansionsand repairs ........................................................ 32
Technical specification ................................................................. 33
Index .................................................................................. 34
4 Fujitsu
Page 9
Your ESPRIMO
Your ESPRIMO
Overview
... is available with various configuration levels which differ in terms of hardware and software
equipment. You can install additional drives (for example a D VD drive) and other boards.
This manual tells you how to start using your device and how to operate it in daily use.
This manual applies for all configuration levels. Depending on the chosen configuration
level, some of the hardware components d escribed may not be ava ilable on your PC.
Please also read the notes about your operating system.
Depending on the configuration selected, the operating system is preinstalled
on your hard disk (e.g. Windows).
Further information on this device is provided:
• in the "Q uick Start Guide" poster
• in the "Safety/regul
• in the "Warranty" manual
• in the BIOS manual f
• in the "System expansions and repairs" manual
• in the operating m
• in the manual for the mainboard
• in your operatin
• in the document "Data deletion"
ValidityoftheReferenceManual
This referen
• FUJITSU Des
• FUJITSU Desktop ESPR IMO D738
ce manual applies to the following systems:
ations" manual
or your device
anual for the monitor
g system documentation
ktop ESPRIMO D538
Fujitsu 5
Page 10
Your ESPRIMO
Notational conventions
Pay particular atten tion to text marked with this symbol. Failure to observe
these warnings could pose a risk to health, damage the device or lead
to loss of data. The w arranty will be invalidated if the device becomes
defective through failure to observe these warnings.
Indicates important informa
tion for the proper use of the device.
►
This font
This font
This fo n t
"This font"
Key
This font
Indicates an activity that must be performed
Indicates a result
indicates data entered
the command line, e.g.
start a program (star
indicates information that is displayed on the screen by a program, e.g.:
Installation is complete.
indicates
• terms and texts used in a software interface, e.g.: Click on Save
• names of programs or files, e.g. Windows or setup.exe.
indicates
• cross-references to another section, e.g. "Safety information"
• cross-references to an external source, e.g. a web address: For more
information, go to "
• Names of CDs, DVDs and titles or designations for other materials,
e.g.: "CD/DVD Drivers & Utilities" or "Safety/Regulations" manual
indicates a key on the keyboard, e.g:
indicates terms and texts that are emphasised or highlighted, e.g.: Do
not switch off the device
using the keyboard in a program dialogue or at
your password (Name123) or a command used to
t.exe)
http://www.fujitsu.com/fts"
F10
6 Fujitsu
Page 11
Important notes
ImportantnotesNotes
In this chapter you will find information reg arding safety which it is essential to
take note of when working with your device.
Safety information
SafetyinformationNote
Please note the informat
and in the following safe
When installing and ope
environmental conditi
as the instructions in C
Replace the lithium ba
instructions in the
During system expan
in the "System expa
must only be perfor
endanger the user (
ion provided in the "Safety/regulations" manual
ty notes.
rating the device, please observe the notes on
ons in Chapter "
hapter "
Tec hnical specification", Page 33 as well
Getting started", Page 12.
ttery on the mainboard only in accordance with the
"System expansions and repairs" manual.
sions and repairs on the device, take into account the information
nsions and repairs" manual. Some of the operations described there
med by authorised service technicians. Incorrect repairs could greatly
electric shock, risk of fire) or cause serious damage to the equipment.
Important notes
Cleaning the devi
ion
eDevice
Device,TransportationRetransportat
Systemunit,se
Turn off all power and equipment switches and disconnect the power
ce
plug from the m ains outlet.
Do not use any cleaning agents that contain abrasives or may corrode
plastic (alcohol, thinner or acetone).
Never clean the device with water! Water entering into the device could
present a serious risk to users (e.g. electric shock).
Ensure that no liquid enters the system.
The surface can be cleaned with a dry cloth. If particularly dirty, use a cloth that has been
moistened in mild domestic detergent and then carefully wrung out.
Use disinfectant wipes to clean the keyboard and the mouse.
Clean the optional dust filter of the system at regular intervals (see chapter
"
Clean/replace dust filter", Page 31).
Energy saving, disposal and recycling
DisposalEnergysavingRecyclingDrivers&UtilitiesDVDUserDocumentationDVD
You can find information on these subjects in the "Environment and En ergy Information" manual
or on our website ("
http://www.fujitsu.com/fts/about/fts/environment-care/").
Fujitsu 7
Page 12
Device overview
Device overview
Ports
This chapter presents the individual hardware components of your device. This will provide
you with an overview of the operating controls of the device. Please familiarise yourself
with these components before you start to work with the device.
Front
The following chapters a
the illustrations. Any
separately indicated i
5
4
3
2
lways show the m aximum configuration level in
deviations between the individual device variants are
n the particular chapters.
1 = SmartCard reader (optional)
2=bayforslimlinedrive
3 = slim line drive status indicator (see
"
Indicators on the device", Pa ge 10)
4 = slim line drive insert/eject button
5 = slim line drive emergency removal
6 = ON/OFF switch with p ower ind ic a tor (see
"
Indicators on the device", Pa ge 10)
6
7
8
7 = hard disk indicator (see "
device", Page 10)
8 = memory card reader (optional)
9 = ports, depending on the configuration level
(see "
Ports on the device", Page 17)
Indicators on the
1
8 Fujitsu
9
Page 13
Rear
6
5
4
3
2
Device overview
1 = monitor socket (optional)
2 = casing lock (optional)
3 = eye for padlock (diameter 6 m
4 = knu rled screw (for opening
5 = two slots for low-profile
expansions (VGA, eSATA, et
6 = provision for security
7 = ports, depending on th
(see "
Ports on the device
8 = AC voltage socket (AC
7
lock
", Page 17)
m)
the cover)
boards or port
c.)
econfi guration level
IN)
1
Fujitsu 9
8
Page 14
Device overview
Indicators on the device
Indicators,Device
The indicators are on the front of the casing. Which indicators are available on your
device depends on the configuration level you have selected.
2
3
4
1
10 Fujitsu
Page 15
Device overview
No. Indicator Description
1
Indicator for SmartCard
The indicator lights u p when the SmartCard reader is accessed.
reader (optional)
2 Drive indicator
3 Power-on indicator
The indicato r lights up when th
device is accessed. Never und
CD/DVD while the indicator is
Caution: In e nergy-saving mode, the device must not be
e CD-R OM or DVD drive in the
er any circumstances remove the
lit.
disconnected from the mains supply, as this could lead to loss
of data.
• The indicator is illuminated:
The device is switched on.
• The indicator is flashing:
The device is in energy-saving mode. After being switched on
with the ON/OFF switch, the device powers up or returns to the
state it was in before it entered energy-saving mode.
• The indicator is not lit:
The device is switched off.
4 Hard disk indicator The indicator lights up when the hard disk drive in the device
is being accessed.
Fujitsu 11
Page 16
Getting started
Getting started
Gettingstarted
Unpacking and checking the delivery
It is recommended not to throw away the original packaging material! It may be
required for reshipment at some later date.
PackagingContentsofdeliveryPackaging,
► Unpack all the individual parts.
► Check the contents of the package for any visible damage caused during transport.
► Check whether the delivery conforms to the details in the delivery note.
► Should you discover that the delivery does not correspond to the delivery
Steps for initial setup
Preparingforfirstuse,overviewPreparingforuse,
Only a few steps are necessary to put your new device into operation for the first time:
• Select a location for device and set up device
• Connect external devices such as mouse, keyboard and monitor
• Check the voltage a t the mains outlet and connect the device to an electrical outlet
• Switch the device on
You will learn more about the individual steps in the following sections.
Please observe the safety information in the "Impo rtant notes", Page 7 chapter.
note, notify your local sales out let immediately.
External devices
If you have received other external devices in addition to your own device ( e.g.
a printer), do not connect these until after the initial installation. The following
sections describe how to connect these external devices.
Drives and boards
If you have received drives or boards as well as your device, please do not
install them until after first-time setup. Installation of drives and boards is
described in the "System expansions and repairs" manual.
12 Fujitsu
Page 17
Settingupthedevice
VideoworkstationErgonomicDevice,
When setting up your device, please read the recom mendations and
safety notes in the "Safety/regulations" manual.
We recommend that you place your device on a surface with good anti-slip qualities.
In view of the multitude of different finishes and varnishes used on furniture, it is
possible that the rubber feet will mark the surface they stand on.
Depending on the location of your device, bothersome vibrations and noises may
occur. To prevent this, a distance of at least 10 mm / 0.39 in should be maintained
from other devices on casing sides without ventilation surfaces.
In order to avoid overheating, do not cover the ventilation areas
on the monitor or the device.
For ventilation areas, a minimum distance of 200 mm / 7.87 in from
the device must be maintained.
Do not stack several devices on top of each other.
Do not expose the device to extreme ambient conditions (see "
Page 33, "Ambient conditions"). Protect the device against dust, humidity and heat.
Getting started
Tec hnical specification",
Operating positi
You can use the de
With the aid of s
(see "
Vertical
on
vice in a vertical or horizontal operating position.
uitable feet, it is possible to use the device in a vertical operating position
operating position with feet (optional)", Page 13).
Vertical operating position with feet (optional)
Use the optional feet when you wish to use the device in the vertical operating position.
The set-up direction is compu lsory: The captions "FUJITSU" and "ESPRIMO"
must be facing upwards so that sufficient ventilation is ensured.
You must remove the feet again to be able to open the device.
VerticaloperatingpositionOperatingposition,verticalBasefeetSidecover
Proceed as follows to operate the device in the vertical operating position with the feet:
► If necessary, disconnect the cables connected to the device.
Fujitsu 13
Page 18
Getting started
5
1
4
2
3
► Place the device on the right side as shown.
The screw holes (6)
left side of the dev
► Place the feet (3) on the left side of the device so that the pins (2) enter into the corresponding
guide openings (4) on the device and the screws r est against the screw holes (6).
► Tighten the scr
and guide openings ( 4) for securing the feet on the
ice point upwards.
ews to secure the feet.
4
3
6
3
6
► Stand
14 Fujitsu
the device on the feet as shown.
Page 19
Connecting the device to the mains supply
Mainsadapter
Use the following table to check which mains plug applies for your country. The
following illustration may be different from your country variant.
1
2
Getting started
► Connect the pow
er cable to the device (1).
► Plug the power plug into a grounded mains outlet (2).
Power connection
Country
USA, Canada, Mexico, parts of South America,
Japan, Korea, the Philippines, Taiwan
Russia and the Commonwealth of Independent
States (CIS), large parts of Europe, parts of
South America, the Middle East, parts of Africa,
Hong Kong, India, large parts of South Asia.
UK, Ireland, Malaysia, Singapore, parts of Africa
China, Australia, New Zealand
Fujitsu 15
Page 20
Connecting external devices
Connecting external devices
Read the documen tation on the external device before connecting it.
With th e exception of USB devices, always remove all power plugs
before connecting external devices!
Do not connect or disconnect cables during a th understorm.
Always hold the plug of a cable when removing it. Never unplug a
cable by pulling the cable itself.
To ensure that your device works properly, use only the connection cable
supplied or use a high-quality connection cable.
16 Fujitsu
Page 21
Ports on the device
LAN
The maximum possible con figuration level of your device is described below.
Some of the connected devices require special software (e.g. drivers) to be installed
and set up (refer to the documentation for the connected device and operating system).
Connecting external devices
The ports are located on the f
ports are marked with the s
location of the ports is pr
Front and rear ports
PortsExternaldevicesDeviceAudioinputLine InAudiooutputLineOutUniversalSerialBus
Symbol Description
Microphone port (Line In)
Headphones port (Line Out)
Socket type A black: Universal Serial Bus - USB 2.0
Socket type A blue: Universal Serial Bus - USB 3.1 (Gen1) = USB 3.0
Socket type A blue: Universal Serial Bus - USB 3.1 (Gen2)
Socket type C black: Universal Serial Bus - USB 3.1 (Gen2)
PS/2 mouse port, green
PS/2 keyboard port, purple
DP1 / DP2
Displayport
DVI-D screen connection
Serial port
Audio output (Line Out), light green
ront as well as on the rear of the device. The standard
ymbols shown below (or similar). Detailed information on the
ovided in the manual fo r the mainboard.
Audio input (Line In), light blue
LAN port
Fujitsu 17
Page 22
Connecting external devices
Connecting a monitor
Only attach the monitor to your device when switched off.
► Follow the instructions contained in the monitor manual to prepare the monitor
for operation (e.g. connecting cables).
Monitor
► Connect the data cable of the monitor into the required monitor port of your device.
You m ay only then connect the mains cable of the monitor to the monitor socket
of the device if the rated current of the monitor (e.g. 1,2 A - see documentation
for the monitor) is less than the maximum permitted power output of the monitor
socket of the device (e.g. 1,5 A - see type plate on the PC).
► Depending on the configuration level of your device, plug the monitor power cable into
a grounded mains outlet or into the monitor socket on the device.
Connecting the mouse
You can connect a U S B mouse or a PS/2 mouse to your device.
Mouse,Connecting,
Connecting a USB mouse
► Connect the US
USBport,USBport
Connecting a PS/2 mouse
The PS/2 mouse is only detected b y the device if you connect the mouse when
the device is switched off and then switch the device o n again.
B mouse to one of the USB ports on the device.
► Connect th
PS/2mouse,Connecting,PS/2mouse,
► Switch your device on again.
e PS/2 mouse to the PS/2 mouse port of the device.
18 Fujitsu
Page 23
Connecting external devices
Connecting the keyboard
You can connect a USB keyboard or a PS/2 keyboard to y our device.
Keyboard,Connecting,
Connecting a USB keyboard
Use the supplied keyboard cable only.
USBport,Connecting,
► Plug the flat rectangular USB connector of the keyboard cable into a USB port of the device.
USBport
Connecting a PS/2 keyboard
Use the supplied keyboard cable only.
ConnectingaPS/2keyboardConnecting,
► Switch your device off.
► Plug the round plug o
► Switch your device on again.
The PS/2 keyboard is only detected by the device if you connect the keyboard
when the device is switched off and then switch the device on again.
Keyboard,
f the keyboard cable into a keyboard port of the device.
Connecting external devices to the serial interface
SerialinterfaceSerialinterface,Externaldevices,Devices,
For an exact desc
port, please se
ription of how to connect external devices to the corresponding
e the ext ernal device documentation.
External d evices (e.g. a printer or scanner ) can be connected to the serial port.
► Connect the data cable to the external device.
► Connect the data cable to the corresponding serial interface.
Port settings
Serialinterface,
You can ch a
Device d
Devicedrivers,
The devices connected to the serial interface require drivers. Your operating system
rivers
nge the settings of the port in the BIOS Setup.
already includes many drivers. If the required drive is missing, install it. The latest
drivers are usually available on the Internet or will be su pplied on a data carrier.
Fujitsu 19
Page 24
Connecting external devices
Connecting external devices to the USB ports
USBdevices,USBport,Externaldevices,Devi ces,
You can connect a wide range of external devices to the USB ports (e.g.
printer, scanner, mouse or keyboard).
USB devices are hot-pluggable. This means you c an connect and disconnect
USB cables while your device is switched on.
Additional information can be found in the documentation for the USB devices.
► Connect the data cable to the external device.
► Connect the data cable to one of the USB ports on your device.
Device drivers
External USB devices which you connect to one of the USB ports don’t usually
need their own drivers because the software required is already included in
the operating system. If the device requires separate software, please follow
the instructions in the manufacturer’s documentation.
20 Fujitsu
Page 25
Switching on for the first time: insta
Switchingonforthefirst time:
installing the software
Installing,Software,Installing,
Switch on the monitor and the machine
► Switch on the monitor (see operating instructions for the monitor).
Once the installation has been started the device must not be switched
off, unless the installation has been completed.
During installation, the device may only be rebooted when you are requested to do so!
The installation will otherwise not be carried out correctly and th e contents
of the hard disk must be completely restored.
If the device is integrated into a n etwork, the user and server details as well as
the network protocol are required during the software installation.
Contact your network administrator if you have any questions about these settings.
When you switch on the device for the first time, the supplied software
is installed and configured. Plan a reasonable amount of time for this,
as this process must not be interrupted.
► Press the ON/OFF switch (1) on the
front of the device.
The operational display will light up
and the machine will start.
lling the software
Installing the software
► During installation, follow the on-screen instructions.
ing,
Software,Install
► If anything is unclear regarding the data you are asked to input, read the
online Help in your operating system.
You will find more information on the system, as well as drivers, utilities
and updates on the optional "Drivers & Utilities" DVD and on the
Internet at "
You c a n find information a nd help on the Windows operating system functions
on the Internet at "
Fujitsu 21
http://www.fujitsu.com/fts/support".
http://windows.microsoft.com".
Page 26
Operation
Operation
Switch the device on
► If necessary, switch the monitor on (see the operating manual for the monitor).
DeviceMonitor
► Press the ON/OFF switch on t
The power indicator glows and the device is started.
Switching off the device
Switching the device o
disconnect the mains
► Shut down the operating s ystem in the proper way.
DeviceMonitor
The devices switches to power saving mode automatically and switches off.
he front of the device.
ff does not disconnect it from the mains voltage. To completely
voltage, remove the powe r plug from the power socket.
Procedureinane
If the device cann ot be switched off, you can force a shutdown by
using the following emergency procedure.
Warning, this could lead to a loss of data!
► Press the ON/OFF switch for at least 4 seconds.
The device will switch off.
When you next restart the device, error messages may be displayed
due to the improper shutdown.
Settings
BIOSSetup,Systemsettings,BIOSSetup,BIOSSetup,BIOSSetupSetup,
In the BIOS Setup, you can set system functions and the hardware configuration of the
device. At delivery, the default entries are effective ( see BIOS manual or mainboard
manual). You can customize these settings in the BIOS Setup.
in BIOS Setup
mergency
22 Fujitsu
Page 27
Operation
Property and data protection
PropertyprotectionDataprotectionSecuritymeasures
Software functions a nd mechanica l locking offer a broad range of functions for protecting your device
and your personal data against theft and unauthorised access. You can also combine these functions.
Anti-theft protection and lead-sealing
Device,Device,Casing,Lead-sealingAnti-theftprotectionKensingtonLockChain
1 2
1 = Eye for padlock 2 = Device for Security Lock
Anti-theft protection
You can protect your device from theft
• with the eye (1), a padlock and a chain, which you have connected to a fixed object beforehand.
• with the security lock device (2) and a Kensington MicroSaver. Please
consult the manual for your security lock.
Lead-sealing
To prevent unauthorised persons from opening the casing, the casing can be lead-sealed. To do
this, feed the sealing chain through the eye (1) and seal the chain with the lead seal.
Fujitsu 23
Page 28
Operation
Mechanical casing lock (optional)
CasingmechanicallockCasingLockCasinglock
With the casing lock, you can mechanically lock the casing to prevent unauthorised persons
from opening it. On delivery, you will find the keys on the rear panel of your device.
In addition to the casing lock, an open andaclosedlock are also illustrated.
• Key turned towards the closed lock: The device is locked.
• Key turned towards the open lock: The device is u nlocked.
BIOS setup security functions
SecurityfunctionsBIOSSetup
The Security menu in BIOS Setup offers you various options for protecting your
personal data against unauthorized access, e.g.:
• Prevent unauthorized access to BIOS Setup
• Prevent unauthorised system access
• Prevent unauthorised access to the settings of boards with their own BIOS
• Activate virus warnings
• Protect BIOS from overwriting
• Protect the device from being switche d on by an external device
You can also combine these functions.
A detailed description of the Security menu and how to assign passwords can be found
in the manual for the mainboard or in the BIOS manual.
Access authorisation via SmartCard
SecurityfunctionsAccesspermission,SmartCard
In systems equipped with a SmartCard reader, access can b e restricted to those
users who have a corresponding SmartCard.
Operating the SmartCard reader (optional)
► Connect th
the instr
SmartCardreader,
After the device is switched on, you will be prompted to insert your SmartCard.
24 Fujitsu
e external SmartCard reader to your system as described in
uctions for the SmartCard reader.
Page 29
Operation
Delete data
data
Erase Disk function for hard disks and solid state drives
EraseDiskDeleteSATAharddisk
Erase Disk is a solution integrated in the firmware of FUJITSU desktops (UEFI: Unified Extensible
Firmware Interface) to delete all data from a hard disk or Solid State Disc drives (SSDs).
With this function, all data from internal or external hard disks or SSDs connected via
the eSATA port can be irretrievably deleted before the hard disks are disposed of or
the entire system is disposed of. The functioncanalsobeusedifharddisksaretobe
completely deleted, e.g. before installing a new operating system.
Further information on Erase Disk can be found on the Internet at
"
http://support.ts.fujitsu.com/download".
Delete personal data in volatile and non-volatile memories
All FUJITSU desktops store personal data in volatile and non-volatile memories. The
main components on which this data is stored are:
• hard disks
• SSDs
In addition, there are other internal components (e.g. mainboard) that can contain personal
data even when the system is switched off and disconnected from power.
For more information on deleting this data, see the "Data Deletion" document
on the Internet at "
http://support.ts.fujitsu.com/download".
Fujitsu 25
Page 30
Software installation and restore
Software installation and res
tore
Installing new software
When installing programs or drivers, important files may be overwritten and modified. To
be able to access the original data in the event of any problems following installation,
you should backup your hard disk prior to installation.
Download current drivers/software
► Switch the device on.
► In the browser, select the address "
► Select the desired pr
► In the Downloads area, s ele ct the entry More Details.
► Select your device
Automatic Product Detection
or
► Serial number
or
► Product Search
or
► Browse For Product
Alistofthea
► To see the valid versions and available options for your operating system, select
the operating system desired under Selected operating system.
► Click on the
► To start the download, click on Direct download after the desired option.
► Follow th
e instructions on the screen.
oduct group, e.g. Client Computing Devices.
via one of the available search options:
vailable drivers, software, etc. is displayed.
desired drivers, desired software, etc.
http://www.fujitsu.com/fts/support".
26 Fujitsu
Page 31
Problem solutions and tips
Refer to the safety notes in the "Safety/regulations" manual and in the "Getting
started", Page 12 chapter when connecting or disconnecting cables.
Problem solutions and tips
If a fault occurs, try to r
• in this chapter
• in the documentation relating to the peripheral devices
• in the Help sections fo
• in the documentation for the operating system in use.
ectify it in accordance with the measures described in the following documents:
r the individual programs
Help if problems occur
Should you encoun
► Note the ID number
plate on the back
► Contact the Service Desk responsible for your country for clarification of the problem:
"
http://support.ts.fujitsu.com/contact/servicedesk". When you do this, please have
ready the ID number and serial number of your system.
ter a problem with your computer that you cannot resolve yourself:
of your device. The ID number is fou nd on the type rating
, the underside o r the top of the casing.
Troubleshooting
Power-on indicator remains unlit after you have switched on your device
Cause
The mains voltage supply is faulty. ► Check whether the power cable is plugged
Internal power supply overloaded.
Troubleshooting
properly into the device and a grounded
mains outlet.
► Pull the power plug of the device out of the
mains outlet.
► Wait app
► Plug the power plug into a properly grounded
mains outlet again.
► Switc
rox. 3 min.
h the device on.
Fujitsu 27
Page 32
Problem solutions and tips
The device cannot be switched off with the On/Off switch.
Cause
System crash ► Press the On/Off switch for at least
Troubleshooting
4 seconds, until the device switches off.
Attention: Warning, this could lead to a loss o f
data!
The Operating System is not shut-down properly
in the process. Error messages a re therefore
possible the next time the system is booted.
Monitor remains blank
Cause
Monitor is switched off ► Switch your monitor on.
Power saving has been activated (screen is
blank)
Brightness control is set to dark ► Adjust the brightness control. For detailed
Power cable not conne cted
Monitor cable not connected
Incorrect setting for the monitor
Remedy
► Press any key on the keyboard.
or
► Deactivate the screen saver. If
necessary, enter the appropriate
password.
information, please refer to the operating
manual supplied with your monitor.
► Switch off the monitor and the device.
► Check that the monitor power cable is
properly connected to the monitor and to
a grounded mains outlet or to the monitor
socket of the device.
► Check that the device power cab le is
properly plugged into the device and a
grounded mains outlet.
► Switch on the monitor and the device.
► Switch of
► Check that the monitor cable is properly
connected to the device and monitor.
► Switch o
► Restar
► Press
► Start
► Set up the monitor as described in the
documentation for your operating system
and monitor.
f the monitor and the device.
n the monitor and the device.
t the system.
8
F
while the system is booting.
the system in Safe Mode.
28 Fujitsu
Page 33
Problem solutions and tips
No mouse pointer displayed on the screen
Cause
The mouse is not correctly connected.
Disabled USB ports ► Check in the BIOS Setup whether the used
Remedy
► Shut down your operating system in the
proper mann er, for instance using
Alt+Del
► Switch the de vice off.
► Check that the mouse cable is properly
connected to the system unit. If you use an
adapter or extension lead with the mouse
cable, check the connections.
► Make sure that only one mouse is
connected.
► Switch the device on.
USB ports are enabled (see BIOS manual or
manual for the mainboard).
.
Ctrl
Time and/or date is not correct
Cause
Time and date are incorrect.
The lithium battery is empty.
Remedy
► Set the correct ti
operating syste
or
► Set the correct time and/or date in the
BIOS Setup.
► If the time and
when you switc
on, change th
"System exp
me and date within the
m you are using.
date are repeatedly wrong
h your device off and then
e lithium battery (see the
ansions and repairs" manual).
+
SmartCard
Cause
Chip ca rd inserted incorrectly. ► Check whether you have inserted your
Fujitsu 29
reader is not recognised
Troubleshooting
SmartCard into the SmartCard reader the
right way with the chip facing upw ards.
► Check wh
is suppo
with the
ether th e SmartCard you are using
rted. Your SmartCard must comply
ISO standard 7816-1, -2, -3 and -4.
Page 34
Problem solutions and tips
SmartCard PIN forgotten
Cause
PIN forgotten ► If you are working in a network, contact your
Troubleshooting
system administrator, who can unlock y our
system with a Supervisor P IN.
Error messages on the screen
Error messages and their explanations are provided:
• in the technical manual for the mainboard
• in the documentation for the programs used
Tips
Topic Tip
Out of system resources ► Close unnecessary applications.
or
► Run the applicatio
ns in a different order.
30 Fujitsu
Page 35
Clean/replace dust filter
Clean/replace dust filter
Dustfilter
Your system can be protected from dust particles by an optional dust filter.
Recommended cleaning cycle:
• In a normal working environment: 1x per year
• At high ambient temperatur
e and/or dust exposure: monthly to semi-annually
You can use the Dustfilter
find the software on the I
2
1
Cleaning softwaretoconfigure the time interval. You can
nternet at "
http://support.ts.fujitsu.com/download".
► Remove the dust filter from the
front panel (1).
► Carefully clean the dust filter with a
brush or vacuum cleaner.
► Place the dust filter on the front panel (2).
Fujitsu 31
Page 36
System expansions and repairs
System expansions and repairs
Upgrades,Device,SystemexpansionComponentsServicing
Information on system expansions and repairs can be found on the Internet in the
"System Expansions and Repairs" manual at "
Operations that are distinguished in the manual as Only For Service, such
as repairs to the device, may only however be performed by authorised
service technicians. Incorrect repairs may grea tly endanger the user (electric
shock, fire risk) and will invalidate your warranty.
http://www.fujitsu.com/fts/support".
32 Fujitsu
Page 37
Technical specification
Technical specification
Electrical data
Protection class: I
Rated voltage range: 100 - 240 V
Rated frequency:
Max. rated current:
E85+: Device without monitor socket: 2,5 - 1,2 A
E94+: Device with monitor socket: 5,2 - 2,5 A
of which Value for monitor socket:
Dimensions
Width/depth/height: 313 mm x 286 mm x 89 mm /
Weight
In basic configuration: about 5 kg /
Environmental conditions
Environment class (3K2):
Environment class (2K2):
Temperature:
Operating (3K2):
Transportation (2K2): 10 °C ... 35 °C / 50 °F ... 95 °F
The formation of condensation is not permitted while the device is in operation !
Clearance required to ensure adequate ventilation:
Without air vents
With air vents
50 - 60 Hz
2,0 - 1,0 A
12,32 in. x 11,26 in. x 3,50 in.
11, 0 2 lbs
DIN IEC 721 part 3-3
DIN IEC 721 part 3-2
min. 10 mm / 0,39 in.
min. 200 mm / 7,87 in.
The data sheet for t his device provides further technical data. The data sheet
can be found on our website "
Fujitsu 33
http://fujitsu.com/fts/".
Page 38
Index
Index
A
Access permission, SmartCard 24
Anti-theft protection 23
Audio input 17
Audio output 17
B
Base feet 13
BIOS Setup 22
security functions 24
BIOS Setup,
configuration 22
settings 22
system settings 22
C
Casing
Mechanical lock 24
Casing lock 24
Casing mechanical lock 24
Casing,
Lead-sealing 23
Chain 23
Components
installing/removing 32
Connecting a PS/2 keyboard 19
Connecting,
keyboard 19
mouse 18
PS/2 keyboard 19
PS/2 mouse 18
USB keyboard 19
Contents of delivery 12
D
data
delete 25
Data protection 23
Delete SATA hard disk 25
Device
Connections 17
indicators 10
switching off 22
Switching on 22
Device drivers,
serial interface 19
Device,
Anti-theft protection 23
Lead-sealing 23
setting up 13
transporting 7
upgrades 32
Devices,
connecting 19–20
Disposal 7
Drivers & Utilities DVD 7
Dust filter
replace 31
E
Energy saving 7
Erase Disk 25
Ergonomic
video workstation 13
External devices
Ports 17
External devices,
connecting 19–20
G
Getting started 12
I
Important notes 7
Indicators,
device 10
Installing,
software 21
switching on for the first time 2 1
K
Kensington Lock 23
Keyboard,
connecting 19
port 19
L
Lead-sealing 23
Line In 17
Line Out 17
Lock 24
M
Mains adapter
connecting 15
34 Fujitsu
Page 39
Index
Monitor
connecting 18
switching off 22
Switching on 22
Mouse,
connecting 18
N
Note
safety 7
Notes
important 7
O
Operating position, vertical 13
Overview
Device 5
P
Packaging 12
Packaging,
unpacking 12
Ports 8, 17
Preparing for first use, overview 12
Preparing for use,
overview 12
Property p rotection 23
PS/2 mouse,
connecting 18
port 18
R
Recycling 7
Retransportation 7
S
Safety information 7
Security functions
BIOS Setup 24
SmartCard 24
Security measures 23
Serial interface 19
Serial interface,
connecting devices 19
settings 19
Servicing 32
Setup,
see BIOS Setup 22
Side cover 13
SmartCard reader,
operating 24
Software,
installing 21
System expansion 32
System settings,
BIOS Setup 22
System unit, see Device 7
T
Transportation 7
U
Universal Serial Bus 17
Upgrades,
device 32
USB devices,
connecting 20
USB port 18–19
USB port,
connecting devices 20
connecting keyboard 19
connecting the mouse 18
User Documentation DVD 7
V
Vertical operating position 13
Video w orkstation 13
Fujitsu 35
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