Operating Manual
FUJITSU LIFEBOOK E548
FUJITSU LIFEBOOK E558
System
Congratulations on your pu
product from Fujitsu.
rchase of an innovative
The latest information about our products, tips, updates etc. can be found
on the Internet at: "
You can find driver updates at: "http://s upport.ts.fujitsu.com /download"
Should you have any technical questions, please contact:
• our Hotline/Service Desk ("
• Your sales partner
• Your sales office
We hope you enjoy working with your new Fujitsu system!
http://www.fujitsu.com/fts/"
http://support.ts.fujitsu.com/contact/servicedesk")
Published by / Contact address in the EU
chnology Solutions GmbH
Fujitsu Te
Mies-van-der-Rohe-Straße 8
80807 Munich, Germany
www.fujitsu.com/fts/"
http://
"
Copyright
u Technology Solutions GmbH 2017. All rights reserved.
©Fujits
Publication Date
12/2017
Order No.: A26391-K476-Z320-1-7619, edition 1
FUJITSU LIFEBOOK E548
FUJITSU LIFEBOOK E558
Operating Manual
Innovative technology 7
Ports and controls 9
Important notes 15
First-time setup of your device 19
Working with the notebook 22
Security functions 49
Connecting external devices 55
Removing and installing components
during servicing 61
Settings in BIOS Setup Utility 71
Troubleshooting and tips 74
Technical data 82
Manufacturer’s notes 84
Index 85
Remarks
Information on the product description meets the design specifications of Fujitsu and
is provided for comparison purposes. Several factors may cause the actual results to
differ. Technical data is subject to change without prior notification. Fujitsu rejects any
responsibility with regard to technical or editorial mistakes or omissions.
Trademarks
Fujitsu, the Fujitsu logo and LIFEBOOK are registered trademarks of Fujitsu Limited
or its subsidiaries in the USA and other countries.
Microsoft and Windows are trademarks or registered trademarks of Microsoft
Corporation in the USA and/or other countries.
HDMI and High-Definition Multimedia Interface are trademarks or registered
trademarks of HDMI Licensing, LLC.s.
Adobe Reader is a trademark of Adobe Systems Incorporated.
All other trademarks specified here are the property of their respective owners.
Copyright
No part of this publication may be copied, reproduced or translated without
the prior written consent of Fujitsu.
No part of this publication may be saved or transferred by any electronic means
without the written approval of Fujitsu.
Contents
Contents
Innovativetechnology ................................................................. 7
Furtherinformation ...................................................................... 7
Notational conventions .................................................................. 8
Portsand controls ..................................................................... 9
FUJITSULIFEBOOKE548 .............................................................. 9
FUJITSULIFEBOOKE558 .............................................................. 12
Importantnotes ........................................................................ 15
Safetynotes ............................................................................ 15
Additional safety notes for d evices with wireless components . . ............................. 16
Energysaving .......................................................................... 16
Energy saving under Windows ....................................................... 16
Travelling withyour notebook ............................................................ 16
Beforeyou travel ................................................................... 17
Notebook:transporting ............................................................... 17
Cleaningthe notebook .................................................................. 18
First-time setup
Unpacking and che
Selectingaloca
Mains adapter co
Switchingonth
Workingwith thenotebook ............................................................ 22
Statusindicators ........................................................................ 22
Switching on the notebook . . . . ........................................................... 25
Notebook: switching off .................................................................. 25
Keyboard ............................................................................... 26
Virtualnumerickeypad .............................................................. 28
Separate number block . . . ........................................................... 29
Functionkeys andkey combinations .................................................. 29
Country and keyboard settings ....................................................... 31
Touchpad and touchpadbuttons .......................................................... 32
Movingthe pointer .................................................................. 32
Selectingan item .................................................................... 32
Executing commands . . . . . ........................................................... 32
Draggingitems ...................................................................... 33
LCDscreen ............................................................................ 33
Webcam ............................................................................... 34
Rechargeablebattery ................................................................... 35
Charging,caring for andmaintainingthebattery ....................................... 35
Removingand installing thebattery ................................................... 36
Usingthe power-management features ................................................... 38
Adjustingfan control ................................................................. 38
Memorycards .......................................................................... 39
Supported formats .................................................................. 39
Insertingthe memory card ........................................................... 39
Removingthe memorycard .......................................................... 39
Loudspeakers and microphones . . . ....................................................... 40
SIMcard ............................................................................... 40
Insertingthe SIM card ............................................................... 41
ofyourdevice .........................................................
ckingthe device ......................................................
tion .....................................................................
nnecting . . . . ...........................................................
e device for the firsttime ..................................................
19
19
20
20
21
Fujitsu 3
Contents
Removingthe SIMcard .............................................................. 42
Wireless components Wireless LAN / Bluetooth / LTE . . . . .................................. 43
Switching the wireless components on and off ......................................... 43
Settingup WLANaccess ............................................................ 43
Accessvia LTE ..................................................................... 43
Ethernetand LAN ....................................................................... 44
PortReplicator(optional) ................................................................ 45
PortsonthePortReplicator .......................................................... 45
Connecting the notebook to the Port Replicator . . . . . .................................. 46
Connecting the mains adapter to the Port Replicator . .................................. 47
Switching on the notebook via the port replicator . . . . . .................................. 47
Disconnecting the notebook from the Port Replicator .................................. 48
Securityfunctions ..................................................................... 49
Configuring the fingerprint sensor ........................................................ 49
Usingthe Security Lock ................................................................. 50
Configuringpassword protection inBIOS Setup Utility ...................................... 50
Protecting BIOS Setup Utility (supervisor and user password) . .......................... 51
Password protection for booting of the operating system . .............................. 52
Passwordprotection for the harddisk ................................................. 52
Trusted Platform Module (TPM) (device-dependent) . . . . . .................................. 53
EnablingTPM ....................................................................... 53
DisablingTPM ...................................................................... 53
SmartCard reader (configuration dependent) . ............................................. 54
Insertingthe SmartCard ............................................................. 54
Connectingexternal devices ........................................................... 55
Connecting an external monitor . . ........................................................ 56
Connecting USB devices ................................................................ 57
USB connection with charging function (USB Type-C
™
) ................................. 58
USBportwithchargingfunction (Anytime USB charge) ................................. 59
HowtoremoveUSBdevicescorrectly ................................................ 59
Headsetport ........................................................................... 60
Removing and installing com ponents during servicing . . . .............................. 61
Notes on installing and removing boards and components .................................. 61
Preparing to remove components ........................................................ 62
Removinga cover ....................................................................... 63
Installingand removing memory expansion ................................................ 64
Removing memory modules . . ........................................................ 64
Installinga memory module .......................................................... 65
Installing and removing an M.2 module (configuration dependent) . .......................... 66
Installing an M.2 module . ............................................................ 66
Removing an M.2 module ............................................................ 67
Removing and installing the hard disk (LIFEBOOK E558 with HDD configurationlevelonly) .... 68
Removinga harddisk ............................................................... 68
Installinga hard disk ................................................................. 69
Attachingthe cover ..................................................................... 70
Finishing component removal ............................................................ 70
Settings in BIOS Setup Utility . . ........................................................ 71
Startingthe BIOSSetupUtility ........................................................... 71
OperatingBIOS Setup Utility ............................................................. 72
ExitingBIOS SetupUtility ................................................................ 73
4 Fujitsu
Contents
Exit Saving Changes - save changes and exit BIOS Setup Utility . . ..................... 73
Exit Discarding Change s – Discard changes and exit BIOS Setup Utility . . . .............. 73
Load Setup Defaults – Copy Standard Entries . ........................................ 73
Discard Changes – Discard changes without exiting the BIOS Setup Utility . .............. 73
Save Changes - save changes without exiting the BIOS Setup Utility . . . . . . .............. 73
Save Changes and Power Off ....................................................... 73
Troubleshooting and tips .............................................................. 74
Helpifproblemsoccur ................................................................... 74
Restoring the hard disk contents under Windows . . ........................................ 75
The notebook’s date or time is incorrect ................................................... 75
Whencertaincharacters are entered onthe keyboard, onlynumeralsarewritten ............. 75
The notebook’s LCD screen remains blank . . . . ............................................ 76
The LCD screen is difficult toread ........................................................ 76
Theexternalmonitor remains blank ...................................................... 76
Theexternalmonitor is blankor theimageisunstable ..................................... 77
The notebook cannot be started . . . ....................................................... 77
The notebook stops working . . ........................................................... 78
The printer does not print . . . . . ........................................................... 78
The wireless connection to a network does not work . . . .................................... 78
SmartCard reader is not recogn ised. . . . ................................................... 79
SmartCardPIN forgotten ................................................................ 79
SmartCardlost ......................................................................... 79
Errormessages onthe screen ........................................................... 80
Technical data ......................................................................... 82
LIFEBOOK ............................................................................. 82
Rechargeablebattery ................................................................... 82
Mains adapter .......................................................................... 83
Manufacturer’snotes .................................................................. 84
Disposaland recycling .................................................................. 84
Other certification markings .............................................................. 84
Index .................................................................................. 85
Fujitsu 5
Contents
6 Fujitsu
Innovative technology
Innovative technology
... and ergonomic design make your device a reliable and convenient companion.
The device boots very quickly, is ready for immediate use and offers a particularly
long operating time because of its high capacity battery.
With th e user-friendly "BIOS Setup Utility" you can control your notebook’s hardware and better
protect your system against unauthorised access by using the powerful password properties.
Information on the connections and user componen ts of your notebook
canbefoundin"
Ports and controls", Page 9.
Further information
The Windows drivers for your device can be found on our Internet site.
The factory installation of your device does not support any other operating
system. Fujitsu Technology Solutions accepts no liability whatsoever
if any other operating system is used.
Software oriented components of the se instructions refer to Microso ft products,
if they come within the scope of the delivery.
If you install other software products, pay attention to the operating
instructions of the manufacturer.
Fujitsu 7
Innovative technology
Notational conventions
Pay particular attention to text marked with this symbol. Failure to observe
these warnings could pose a risk to h ealth, damage the device or lead
to loss of data. The warra nty will be invalidated if the device becomes
defective throu gh failure to observe these warnings.
Indicates important informa
tion for the proper use of the device.
►
This font
This font
This font
"This font"
Key
This font
Indicates an activity that must be performed
Indicates a result
indicates data entered
the command line, e.g.
start a program (star
indicates information that is displayed on the screen by a program, e.g.:
Installation is complete.
Indicates
• terms and texts used in a software interface, e.g.: Click on Save
• names of programs or files, e. g. Windows or setup.exe.
Indicates
• cross-references to another section, e.g. "Safety information"
• cross-references to an external source, e.g. a web address: For more
information, go to "
• Names of CDs, DVDs and titles or designations for other materials,
e.g.: "CD/DVD Drivers & Utilities" or "Safety/Regulations" manual
indicates a key on the keyboard, e.g:
indicates terms and texts that are emphasised or highlighted, e.g.: Do
not switch off the device
using the keyboard in a program dialogue or at
your password (Name123) or a command used to
t.exe)
http://www.fujitsu.com/fts/"
F10
8 Fujitsu
Ports and controls
Ports and controls
This chapte r presents the individual hardware components of your device. It gives
an overview of the indicators and ports of the device. Please familiarise yourself with
these components before you start to work with the device.
FUJITSU LIFEBOOK E548
Front
3
2
1
1
1 = Microphone (optional)
2 = WebCam (optional)
3 = WebCam LED (optional)
4 = Loudspeakers
5 = ON/OFF button
6 = Status indicators
5
6
4
7 = Fingerprint sensor (optional)
8 = Memory card slot
9 = Touchpad buttons
10 = Touchpad
11 = Status indicators
4
7
8
9
10
11
Fujitsu 9
Ports and controls
Left side
1 2 3 45
1 = DC input connector (DC
IN)
2 = Monitor port (VGA)
3 = USB 3.1 Gen1 port wit
function (USB Type-
hcharging
™
C
)
Right side
1 = Headset po
rt
2 = USB 3.1 Gen1 port (USB Type A)
3 = HDMI port
4 = USB 3.1 Gen1 port with c
(USB Type-A, Anytime
harging function
USB charge)
5 = SmartCard reader (optional)
1 2 35
4
4 = LAN port
5 = Security Lock device
10 Fujitsu
Bottom
Ports and controls
132
5
4
1 = Battery (SIM
2 = Battery release 1
3 = Memory serv
modules, M
Fujitsu 11
card under the battery)
ice compartment for DIMM
.2 module and LTE module
4 = Port Replica
5 = Battery release 2
tor port
Ports and controls
FUJITSULIFEBOOKE558
Front
3
2
1
1
1 = Microphon
2 = WebCam (optional)
3 = WebCam LED
4 = Loudspeakers
5=ON/OFFbu
6 = Status indicators
e (optional)
(optional)
tton
5
6
4
7 = Separate n
8 = Fingerprint sensor (optional)
9 = Memory car
10 = To uchpad
11 = Touchpad
12 = Status indicators
12
4
7
10
11
umeric keypad
dslot
buttons
8
9
12 Fujitsu
Left side
Ports and controls
1 2 3 45
1 = DC input connector (DC
IN)
2 = VGA monitor port
3 = USB 3.1 Gen1 port wit
function (USB Type-
h charging
™
C
)
Right side
1 = Headset po
rt
2 = USB 3.1 Gen1 port (USB Type A)
3 = Displayp
ort
4 = USB 3.1 Gen1 port with c
(USB Type-A, Anytim e
5 = SmartCard reader (optional)
1 2 35
4
6
4=HDMIport
5 = LAN port
6=Security
lock device
harging function
USB charge)
Fujitsu 13
Ports and controls
Bottom
5
132
4
1 = Battery (SIM
2 = Battery release 1
3 = Memory serv
modules, h
module) an
14 Fujitsu
card under the battery)
ice compartment for DIMM
ard disk (HDD or M.2
dLTEmodule
4 = Port replica
5 = Battery release 2
tor port
Important notes
ImportantnotesNotes
Safety notes
SafetynotesNotes
This chapter contains essential safety information which must be followed
when working with your notebook. Other notes also provide useful information
which will help you with your notebook.
Please follow the safety notes provided in the "Safety/Regulations" manual
as well as the safety notes given below.
Please pay special attention to the sections in the manual marked
with the symbol on the left.
When connecting and disconnecting cables, observe the relevant
notes in this operating manual.
Read the information on the ambient conditions in the "
Page 82 and "First-time setup of your device", Page 19 before preparing your
notebook for use and sw itching it on for the first time.
When cleaning the device, please observe the relevant notes in the
section "
Pay attention to the additional safety notes for devices with wire less components
provided in the "Safety/Regulations" manual.
Please refer to the notes in the chapter "
components during servicing", Page 61.
Cleaning the notebook", Page 18.
Important notes
Technical data",
Removing and installing
This notebook
equipment. I
please conta
Fujitsu 15
complies with the relevant safety regulations for data processing
f you have questions about using your notebook in a particular area,
ct your sales outlet or our Hotline/Service Desk.
Important notes
Additional safety notes for devices with wireless components
Wirelesscomponent:WirelessLAN:Bluetooth,safetynotes
If a wireless component (Wireless LAN, Bluetooth, UMTS, LTE) is incorporated into your notebook,
you must be sure to observe the following safety notes when using your notebook:
• Switch off the wireless compone nts w hen you are in an aircraft or driving in a car.
• Switch off the wireless components when you are in a hospital, an operating
room or near a medical electronics system. The transmitted radio waves
can impair the operation of medical devices.
• Switch off the wireless components when you let the device get near flammable
gases or into hazardous environments (e.g. petrol station, paintshops), as the
transmitted radio waves can cause an explosion or a fire.
For information on how to switch wireless components on and off, see chapter
Switching the wirele ss components on and off", Pa ge 43.
"
Energy saving
NotesEnergyEnergysaving
Switch the notebo
are not using the
You will then be
ok off when it is not in use. Switch off external, connected devices if you
m. If you use the energy saving functions, the notebook uses less energy.
able to work for longer before having to recharge the battery.
Energy efficien
You save money
Energy savin
cy is increased and the environmental impact is reduced.
while protecting the environment.
g under Windows
► Make use of the power mana gement features (see ""Using the power-management features",
Page 38").
Travelling with your notebook
peration
rtation
k
Mobileo
NotesTranspo
Noteboo
Please ob
16 Fujitsu
serve the points listed below when travelling with your notebook.
Important notes
Before you travel
► Back up important data stored on your hard disk.
NotebookTravel,notebook
► Switch off the wireless component for data security reasons. With data trafficviaawireless
connection, it is also possible fo r unauthorised third parties to receive data.
Information on activating data encryption is provided in the documentation
for your wireless component.
► If you wish to use your notebook during a flight, first check with the flight
attendants if it is OK to do so.
When travelling in other countries
► If you are travelling abroad , check that the mains adapter can be operated with the
local mains voltage. If this is not the case, obtain the appropriate mains adapter for
your notebook. D o not use any other voltage converter!
► Check whether the local mains voltage and the power cable are compatible. If this is
not the case, buy a power cable that matches the local conditions.
► Contact the relevant authorities of the country you will be travelling in as to
whether you may operate the radio component integrated into your notebook
computer. Please observe the additional safety instructions for devices with radio
components, found in the handbook “Safety/formalities”.
Notebook: transporting
Protect the notebook from severe shocks and extreme temperatures
(e.g. direct sunlight in a car).
► If your device has an optical drive, remove all data media (e.g. CD, DVD) from the drives.
TransportationNotebook
► Switch the notebook off.
► Unplug the mains adapter and all exte rnal devices from the power socket.
► Disconnect the mains adapter cable and the data cables for all extern al devices.
► Close the LCD screen.
► To protect against damaging jolts and bum ps, use a notebook carrying
case to transport your notebook.
Fujitsu 17
Important notes
Cleaning the notebook
Do not clean any interior parts yourself; leave this job to a service technician.
Only use cleaning products designed for computers. Normal household
cleaners and polishes can damage the markings on the keyboard and the
device, the paintwork or the notebook itself.
Ensure that no liquid enters the notebook.
The LCD screen very sensitive to scratches. Only clean the display
surface with a very soft, slightly damp cloth.
► Switch the notebook off
CleaningNotesNotebookKeyboardTouchpadLCDscreen
► In order to prevent accidentially switching the device on, remove the power cable from th e mains
adaptor and remove the battery (see "
The surface can be cleaned with a dry cloth. If particularly dirty, use a cloth which has
been moistened in mild domestic detergent and then carefully wrung out.
You can use disinfectant wipes to clean the keyboard and the touchpad.
Ensure that no liquid enters the device.
.
Removing and installing the battery", Page 36).
18 Fujitsu
First-time setup of your device
First-time setup of your devic
First-timesetu pGettingstarted
When the device is delivered, the battery is located in the battery compartment. The battery
must be charged if you want to operate your device using the battery.
When used on the move, the built-in battery pro vides the device with the necessary power. You
can increase the operating time by using the available energy-saving functions.
For instructions on how to connect exte rnal devices (e.g. mouse, printer) to your
device, please refer to the operating manual for your device.
Unpacking and
► Unpack all the individual parts.
► Check your
Please read the chapter "Important notes", Page 15.
If your device is equipped with a Windows operating system, the necessary
hardware drivers and supplied software are already pre-installed.
Beforeyouswitchonthedeviceforthefirst time, connect it to the mains voltage
using the mains adapter, see "
adapter must be connected during the entire installation process.
A system test is performed when your device is first switched on. Various messages
can appear. The display may remain dark for a short time o r m ay flicker.
Please follow the instructions on the screen.
NEVER switch off your device during the first-time setup process.
Mains adapter connecting", Page 20.Themains
checking the device
Should you discover any damage that occurred during transportation,
notify your local sales outlet immediately!
PackagingTransport
device for any visible damage which may have occurred during transp ortation.
e
You m a y n e
Fujitsu 19
ed the packaging in the future, if you need to transport your device.
First-time setup of your device
Selecting a location
SelectingalocationDeviceMainsadapter
Select a suitable location for the device before setting it up. Follow
the instructions below when doing so:
• Never place the device or the mains adapter on a heat-sensitive surface.
The surface could be dama ged as a result.
• Never place the device on a soft surface (e.g. carpeting, upholstered furniture,
bed). This can block the air vents and cause overheating and da mage.
• The underside of the device heats up during normal operation. Prolonged contact
with the skin may become unpleasant or even result in burns.
• Place the device on a stable, flat, non-slippery surface. Please note that the
rubber feet of the device may mark certain types of delicate surfaces.
• Keep other objects at least 100 mm / 3.94 inches away from the device
and its mains adapter to ensure adequate ventilation.
• Never cover the ventilation slots of the device .
• Do not expose the device to extreme environmental conditions. Protect
the device from dust, humidity, and heat.
Mains adapter connecting
PreparingforoperationMainsadapter
Observe the safety notes in the enclosed "Safety/Re gulations" m an ual.
The supplied power cable conforms to the requirements of the country in
which you purchased your device. Make sure that the power cable is approved
for use in the country in which you intend to use it.
► Connect the power c able (1) to the
mains adapter.
► Plug the mains cable (2) into a mains outlet.
► Connect the mains adapter cable (3) to
3
the DC jack (DC IN) of the device.
2
1
20 Fujitsu
First-time setup of your device
Switching on the device for the first time
Switchingonforthefirsttime
When you switch on the device for the first time, the supplied software is
installed and configured. Because this procedure must n ot be interrupted,
you should set aside enough time for it to be fully completed and connect
the device to the mains using the mains adapter.
During the installation process, DO NOT restart the device unless
you are requested to do so!
To make it easier to use yo
is pre-installed on the
► During installat
hard disk.
ion, follow the instructions on screen.
If a Windows ope
information on
the device or o
You can find inf
on the Intern
et at "
ur device for the first time, the operating system
► Switch on your device.
rating system is installed on your device, you will find more
the system and drivers, help programmes, updates, manuals etc. on
n the Internet under "
http://www.fujitsu.com/fts/support/".
ormation and help on the Windows operating system functions
http://windows.microsoft.com".
Fujitsu 21
Working with the notebook
Working with the notebook
Notebook,operationNotebook
This chapter describes the basics for operating your notebook. Please read the chapter
entitled "
devices such as a mouse and a printer to the notebook.
Status indicators
Statusindicators
The status indicators provide information about the status of the power supply,
the hard disk and the keyboard fun ctions.
Connecting external devices", Page 55 for instructions on how to connect
Please refer to the notes in "Important notes", Page 1 5.
F
22 Fujitsu
Indicator Description
Power-on indicator/Standby
StandbyindicatorPower-onindicator
• Indicator is illuminated: The notebook is switched on.
• Indicator flashes: The notebook is in standby mode.
• Indicator is off: The notebook is switched off.
Battery charging indicator/
The state of charge of the ba
• The indicator lights up wh
• The indicator lights up orange: the mains adapter is connected and the battery
is being charged.
• Indicator flashes orange
be charged as the batter
is continued as soon as t
• Indicator flashes red: An error has occured.
• The indicator is not i
BatterystatusindicatorBatterysymbolBatteryindicator
Battery indicator
• The indicator lights up white: The battery charge is between 51% and 100%
of its maximum.
• The indicator ligh
of its maximum.
• The indicator lights u p red: The battery is charged to between 0% and 12% of
its maximum capacity.
• Indicator flash
Drive indicat
DriveIndicator
The indicator
Working w ith the notebook
power connector
ttery is shown by the battery indicator.
ite: The battery is charged or no battery is inserted.
: the mains adapter is connected but th e battery cannot
y is too hot or cold for charging. The charging process
he battery reaches a permissible temperature again.
lluminated: the mains adapter is not conn ected.
ts up orange: The battery charge is between 13% and 50%
es red: An error has occured.
or
lights up: The hard disk drive is being accessed.
Radio compon
• Indicator is
ents indicator
illuminated: The wireless components are switched on.
• Indicator is off: The wireless compon ents are switched off.
F Lock indicator
F
IndicatorF Loc k
The indicator lights up: The key combination
Fn
F
+
has been pressed.
Instead of the imprinted sta ndard functions of the function keys, the Fn functions
can be executed by pressing the keys directly (see chapter "
Function keys and
key combinations", Page 29).
Num Lock indicator
IndicatorNum Lock
Indicator is illuminated: The
Num
key has been pressed. The virtual numerical
keypad is activated. You can output the characters indicated on the upper right of
the keys.
Fujitsu 23
Working with the notebook
Indicator Description
Caps Lock indicator
IndicatorCap sLock
Indicator is illuminated: The Caps Lock key has been pressed. All the characters
you type will appear in upper case. In the case of overlay keys, the character
printed on the upper left of the key will appear when that key is pressed.
Scroll Lock indicator
IndicatorScrollLock
Indicator is illuminated:
effect that this key has va
the key combination
Fn+Scr
ries between applications.
has been pressed. The
24 Fujitsu
Switching on the notebook
The power-on indicator is lit.
Notebook: switching off
Back up your data and close all applications before you switch off your
device. Otherwise data might be lost.
Working w ith the notebook
► Open the LCD screen.
Switchingon
► Press the ON/OFF button for about 1
second to switch the notebook on.
► Shut down the operating system correctly.
Notebook
► If the notebook does not switch itself
off automatically, press the ON/OFF
button for about five seconds.
► Close the LCD screen.
Fujitsu 25
Working with the notebook
Keyboard
KeyboardNumerickeypadNumerickeypadButtons
The keyboard of your notebook is subject to continuous wear through normal
use. The key markings are especially prone to wear. The key markings are
liable to wear away over the life of the notebook.
The keyboard has been desig
Some enhanced keyboard fun
The following descriptio
are described in the relev
The figure below shows how
The example applies when
The illustrations show
n of keys refers to Windows. Additional functions supported by the keys
ant manuals supplied with your application programs.
the Caps Lock key has not been activated.
=
+
0
=
0
ned to provide all the functions of an enhanced keyboard.
ctions are mapped with key combinations.
to access the different characters on keys with overlaid functions.
n below may differ from your a ctual device.
Num
}
}
=
0
=
}
0
+
=
0
}
}
Alt Gr
26 Fujitsu
Key Description
Backspace key
The Backspace key deletes the character to the left of the cursor.
BackspaceBackspace
Working w ith the notebook
Tab key
The Tab key moves the cursor to
Tabkey
the next tab stop.
Enter key (return)
The Enter key terminates
is e xecuted when you pres
EnterkeyReturnEnterLinefeed
a command line. The command you have entered
sthiskey.
Caps Lock key
The Caps Lock key activates the C aps Lock mode, and the corresponding
icon is displayed in the Windows information area. In Caps Lock mode, all
of the chara cters you type appear in upper case. In the case of overlay
keys, the character printed on the upper left of the key will appear when
that key is presse d. To cancel the Caps Lock function, simply press the
Caps Lock key again.
ShiftkeyC apsLock
Shift key
The Shift key ca
keys, the chara
keyispressed.
ShiftkeyShift
uses uppercase characters to appear. In the case of overlay
cter printed on the upper left of the key appears when that
Fn key
Fn
The
"
Function ke
Fnkey
key activ
ates the Fn function of an overlay key (see c hapter
ys and key c ombinations", Page 29).
Cursor keys
The cursor
left, or ri
CursorkeysCursorcontrol
keys move the cursor in the direction of the arrow, i.e. up, down,
ght.
Windows key
The Windows key switches between the start screen and the last used
application.
Windowskey
Menu key
The Menu key opens the menu for the active application.
Fujitsu 27
Working with the notebook
Virtual numeric keypad
NumerickeypadVirtualnumerickeypadNumLock
LIFEBOOK E548 has a virtual number block, LIFEBOOK E558
has a separate number block.
To provide the convenience of a numeric keypad, your keyboard is equipped with a virtual
numeric keypad. The special k eys of the virtual numeric keypad are recognisable by the numbers
and symbols printed in the upper right corner of each key. If you have switched on the virtual
numeric keypad, you can output the characters shown on the upper right of the keys.
The keyboard layout shown below may differ from your actual device.
1 = Valid characters when the
key is not activated
Num
2 = Valid characters when the
is activated
Further information about the status indicators can be found in chapter "
Status indicators", Page 22.
Num
28 Fujitsu
Working w ith the notebook
Separate number block
NumerickeypadSeparatenumerickeypadNumLock
LIFEBOOK E548 has a virtual number block, LIFEBO O K E558
has a separate number block.
The keyboard of your notebook has a separate number block on the far right.
Function keys and key combinations
Keycombinations
The following description of the function keys and key combinations applies to Windows
operating systems. Some of the functions described below may n ot work in other
operating systems and with some device drivers.
Other key combinations are de scribed in the relevant manuals supplied
with your application programs.
Key combinations are entered as follows:
► Press the first key in the combination and keep it pressed.
► While holding the first key down, p ress the other key or k eys in the combination.
If the key combinationFn+
F
is pressed: Instead of the imprinted standard functions
of the function ke ys, the Fn functions can be executed by pressing the keys directly.
Fujitsu 29
Working with the notebook
Function key Description
Switch microphone on/off
This function key switches the microphone off and on.
F1EnableDisable
Switching the l oud speakers on and off
Use this function key to switch your notebook’s loudspeakers off
and on.
F2LoudspeakersLoudspeakers
Decrease volume
This function key reduces the volume of the built-in loudspeakers.
F3Volume
Increase volume
This fun ction key increases the volume of the built-in loudspeakers.
F4Volume
Switching t he wireles
This function key swi
F5Wirelesscompone nt sWirelesscomponents
Switching the touch
This function key sw
off or on.
F6TouchpadTouchpadbuttonsTouchpad
Decrease screen b
This function key
ss
F7LCDscreenScreenbrightne
Increase scree
This function k
ness
F8Screenbright
Power management functions
Use this function key to activate the energy saving functions (see
chapter "
F9Energysavingf unct ions
Toggle output screen
If an external monitor is connected, the screen on which the outpu t
is to be disp layed can be selected with this function key.
Screen output is possible:
• only on the notebook’s LCD screen
• on the LCD screen of the notebook and the external monitor
at the same time
• only on the external monitor
This setting is useful if you would like a high resolution and a
high refresh rate on an external monitor.
F10Toggleoutputscreen
Prt Scrn
This function key takes a screenshot of the current screen display
and saves it to the clipboard.
Num Lock
This function key activates the virtual number block. Th e
characters found on the upper right of the keys are then output.
s com ponents on / off
tches the wireless components off or on.
pad and touchpad buttons on/off
itches the touchpad and the touchpad buttons
rightness
decreases the brightness of the screen.
n brightness
ey increases the brightness of the screen.
Using the power-management features", Page 38).
30 Fujitsu
Working w ith the notebook
Combination Description
ns
ch between several open
AltCtrl
++
Del
Switch between open applicatio
Usethiskeycombinationtoswit
applications.
Alt+Tab
Windows security/Task-Manager
This key combination ope ns the Windows s ecurity/Task-Manager
window.
Ctrl+Alt+Del
Back tab
This key combination moves the cursor back to the previous tab
stop.
Shift+TabBacktab
Key combinations using the Windows keys are detailed in the manual
for your operating system.
In addition, the following non-labelled key combinations are supported:
Fn
Fn
Fn
+
+
+
S
= Pause
B
= Break
R
=SysRq
•
•
•
Country and keyboard settings
► Change th e country and keyboard settings as described in the documentation for your operating
system.
Fujitsu 31
Working with the notebook
Touchpad and touchpad buttons
Keep the touchpad clean. Protect it from dirt, liquids and grease.
TouchpadTouchpad
Never use the touchpad if your fingers are dirty.
Do not rest heavy objects (e.g. books) on the touchpad or the touchpad buttons.
1
1 = Touchpad
2 = Touchpad buttons
2
You can move the cursor using the touchpa d.
The touchpad buttons allow you to select and execute commands. They correspond
to the buttons on a conventional mouse.
You can also deactivate the touchpad via the keyboard, so that you cannot move the
cursor unintentionally (see chapter "
Moving the poin
► Move your finger on the touchpad.
Touchpad
The pointer w
ill move.
ter
Function keys and key combinations", Page 29).
Selecting an item
► Move the pointer to the item you wish to select.
Touchpad
► Tap the touchpad once or press the left button once.
The item is selected.
Executing commands
► Move the pointer to the field you wish to select.
Touchpad
► Tap the touchpad twice or press the left button twice.
The command is executed.
32 Fujitsu
Working w ith the notebook
Dragging items
► Select the desired item.
Touchpad
► Press and hold the left button and, with your finger on the touchpad, drag
the item to the desired position.
The item will be moved.
LCD screen
LCDscreenNotes
High-quality LCD screens (TFT) are installed in Fujitsu notebooks. For technical rea sons,
these screens are manufactured for a particular resolution. An optimum and sharp image can
only be ensured with the resolution intended for the particular screen. A screen resolution
which differs from the specification can result in an unclear image.
The resolution of your notebook’s screen is set to the optimum at the factory.
With the present standards of production technolog y, absolutely flawless screen images
cannot be guaranteed. There may b e a few constantly light or dark pixels (picture
elements) on the screen. The maximum permitted number of such faulty pixels is
specified in the international standard ISO 9241-307 (Class II).
Example:
A screen with an HD resolution of 1366 x 768 has 1366 x 768 = 1049088 pixels. Each pixel consists
of three subpixels (red, green and blue), making a to ta l of about 3 million subpixels. According to ISO
9241-307 (class II), a maximum of 2 light and 2 dark pixels and in addition 5 light or 10 dark subpixels
or an equivalent mix (1 light subpixel counts as 2 dark subpixels) are allowed to be defective.
Pixel
A pixel consists
blue. A pixel is
by com plete fun
Subpixel
A subpixel is a
within a pixel
Cluster A cluster contains two or more defective pixels or
subpixels in a 5 x 5 pixel block.
of 3 subpixels, normally red, green and
the smallest element that can be generated
ctionality of the display.
separately addressable internal structure
that enhances the pixel function.
Backgroun
LCD screen
lighting
can set th
Synchro
For more
Page 29 un
d lighting
s are operated with background lighting. The luminosity of the background
can decrease during the period of use of the notebook. However, you
e brightness of your screen individually.
nising the display on the LCD screen and an external monitor
information, please refer to the chapter "
Function keys and key combinations",
der "Toggle output screen".
Fujitsu 33
Working with the notebook
Webcam
Webcam
Depending on the software used, you can use your Webcam to take p ictures,
record video clips or take part in web chats.
The WebCam has its own status indicator. The indicator lights up when the WebCam is switched on.
• The picture quality de pends on the lighting conditions and the software being used.
• You can only operate the webcam with a particular application (e.g. an Internet telephony
• When using the webcam the notebook support must not wobble.
• The webcam automatically adjusts itself to the current light level. For this reason
Depending on the device version, your device may have an integral
Webcam with microphone.
program or a video conferencing program which supports a webcam).
the LCD screen may flicker while the light level is adjusted.
Further information on using the webcam and on the additional settings
which are possible for your webcam can be found in the help function
of the program which uses the webcam.
34 Fujitsu
Working w ith the notebook
Rechargeable battery
RechargeablebatteryBatteryLife,batteryRechargeablebatteryRechargeablebattery
When not plugged into a m ains socket, the notebook runs on its built-in battery. You
can increase the life of the battery by caring for the battery properly. The average
battery life is around 500 charge/discharge cycles.
You can extend the battery life by taking advantage of the available energy saving functions.
Charging, caring for and maintaining the battery
BatteryBattery
The notebook’s rechargeable battery can only be charged when the ambient temperature
is between 5°C / 41°F and max. 35°C / 95°F.
You can charge the battery by connecting the notebook to the mains adapter
Mains adapter connecting", Page 20).
(see "
Please note that the battery will not be charged if the battery state of charge is
between 90% and 100%. If the battery state of charge is less than 90 % and the mains
adapter is connected, the battery will be charged to 100%.
When the battery state of charge is low, a message from the operat ing system appears.
If you do not connect the mains adapter within about 5 minutes of the message
appearing, your notebook will a utomatically switch off.
monitoring the battery charging level
BatteryBatterystatusmeter
Windows also has a "Battery status meter" in the taskbar for monitoring the battery capacity. W hen
you place the mouse pointer on the battery symbol, the system displays the battery status.
Storing the battery
rge,battery
acity,battery
BatteryBatterySelf-discha
chargingcap
Store battery packs in a dry environ ment at a temperature between 0°C / 32°F and 30°C / 86°F. The
lower the temperature at which the batteries are stored, the lower the rate of self-discharge.
If you will be storing batteries for a longer period (more than tw o months),
the battery charge level should be approx. 30 %. To prevent exhaustive
discharge which would permanently damage the battery, check the level
of charge of the battery at regular intervals.
To be able to make use of the optimal charging capacity of the batteries, the battery
should be completely discharged and then fully recharged.
If you do not intend to use a battery for long periods of time, remove it from
the notebook. N ever store a battery in the device.
If the device will not be used for a period of more tha n two days, remove the
batteries from the device so that their state of charg e is maintained.
Fujitsu 35
Working with the notebook
Removing and installing the battery
Only use batteries a pproved by Fujitsu for your notebook.
Never use force when fitting or removing a battery.
Make sure that no foreign bodies get into the battery connections.
Never store a battery for long periods in the discharged state. This
can make it impossible to recharge.
The LIFEBOOK E558 is shown below. The procedure is the same for both device variants.
Removing a battery
► Prepare for removal, see chapter "Preparing to remove components", Page 62.
1 HOLD
1
a
3
3 PULL UP
2
► Slide the l
► Slide the locking device (2) in the direction of the arrow.
► Grasp the
in the di
36 Fujitsu
ocking device (1) in the direction of the arrow and hold it in place.
opening (b) and lift the battery out of the battery compartment
rection of the arrow (3).
Working w ith the notebook
Installing a battery
2
1
► Position the battery at the edge.
► Insert the battery into the battery compartment until it engages positively (1)
► Slide the locking device (2) in the direction of the arrow.
► Complete the removal, see chapter "
Finishing comp onent removal", Page 70.
Fujitsu 37
Working with the notebook
Using the power-management features
PowerPowerBattery
The notebook uses less power when the available power-management features are used. You
will then be able to work longer when using the battery before having to recharge it.
Power efficiency is increased and environmental pollution reduced. By
choosing the best power options, you can make significant savings and
at the same time help protect the environment.
When you close the LCD screen, depending on the setting in Windows, the
notebook automatically enters a power saving mode.
► Select the power management functions in your Control P anel.
If you need further information about an option, you can get help about most settings
by pressing the key combination
Whenthenotebooki
During power savin
orinaswapfile on t
Never turn off yo
nearly empty, cl
If you do not intend to use your notebook for a long period of time:
► Exit power saving mode if necessary via the mouse or keyboard or by switching on the
notebook.
► Close all opened programs and completely shut d own the notebook.
s in pow er-saving mode, the following must be remembered:
g mode, open files are held in the main memory
he hard disk.
ur notebook while it is in a power saving mode. If the built-in battery is
ose the open files and do not go into power saving mode.
Fn+F1
to show the Microsoft help.
Adjusting fan control
You can adjust the fan control in the BIOS Setup Utility. The following settings are available:
• Normal: The system is cooled to ensure that the maximum system
performance is always available.
• Silent: The fan rotation speed, and therefore the noise created by the fan, is reduced.
► Call up the BIOS Setup Utility.
► In the menu Advanced - Miscellaneous C onfigurations select the Fan Control function.
► Choose the setting Normal or Silent.
Instructions for how to call up and operate the BIOS-Setup-Utility can be found
in chapter "
Settings in BIOS Setup Utility", Page 71.
38 Fujitsu
Memory cards
Slot
Your notebook is equipped with an integrated memory card reader.
Observe the manufacturer’s instructions when handling the memory cards.
Memorycard
Supported formats
Your notebook supports the following forma t:
• Secure Digital (SD
Inserting the memory card
TM
card)
► Carefully push the memory card into the
slot until you feel it click into place. The
label should b e facing upward. Do not apply
excessive force, as otherwise the delicate
contact surfaces could be damaged.
Memorycard
Depending on the particular type
used, the memory card may protrude
slightly from the slot.
Working w ith the notebook
Removing the memory card
Memorycard
In order to protect your data, always follow the correct procedure for removing
the card (see the documentation for your operating syste m).
► On devices with card locking: Press
on the memory card (1).
Memorycard
The memory card is released and
can now be removed.
► Pull the memory card out of the slot (2).
1
2
Fujitsu 39
Working with the notebook
Loudspeakers and microphones
MicrophoneLoudspeakersVolumecontrol
You w i l l find information about the exact position of speakers and microphones
in chapter "
Please refer to chapter "
the volume and also enabling/disabling the loudspea kers via the keyboard.
Ports and controls", Page 9.
Function keys and key combinations", Page 29 for information on setting
If you attach an external microphone, the built-in microphone is disabled.
When you connect headphones or external speakers, the built-in speakers are disabled.
Information on connecting headphones and a microphone can be found
in "
Connecting externa l devices", Page 55.
SIM card
The LIFEBOOK E558 is shown below. The procedure is the same for both device variants.
All device variants support cards in micro-SIM format (15 mm x 12 mm).
A SIM Card (Subscriber Identity Module) is a chip card which is inserted in a mobile telephone or
notebook and, together with an integrated LTE module, enables access to a mobile radio network.
Follow the instructions supplied by the provider of the SIM card.
The SIM card slot is located in the battery compartment and can only
be accessed when the battery is removed.
40 Fujitsu
Working w ith the notebook
Inserting the SIM card
► Prepare for installation of the SIM card, see chapter "Preparing to remove components", Page 62.
► Remove the battery, see "
Removing a battery", Page 36.
a
2
1
b
► Pull the SIM card h
► Insert the SIM card (a) into the SIM card holder (2) as shown in the
diagram on the SIM card holder (b).
► Slide the SIM card holder back into its slot (3).
► Instal
► Complete the installation, see "
l the battery again, see "
older out of the slot (1).
3
Installing a battery", Page 37 .
Finishing component removal", Page 70.
b
Fujitsu 41
Working with the notebook
Removing the SIM card
► Prepare for removal of the SIM card, see "Preparing to remove components", Page 62.
► Remove the battery, see "
Removing a battery", Page 36.
2
1
a
b
► Pull the SIM card h
► Remove the SIM card (a) from the SIM card holder (b).
► Slide the SIM card holder back into its slot (3).
► Instal
► Complete the removal, see "
l the battery again, see "
older out of the slot (1).
Installing a battery", Page 37 .
Finishing component removal", Page 70.
3
b
42 Fujitsu
Working w ith the notebook
Wireless components Wireless LAN / Bluetooth / LTE
The installation of radio components not approved by Fujitsu will invalidate
the certifications issued for this device.
Switching the wireless components on and off
► Press the ke y to switch the wireless components on and off (flight mode).
WirelessLANWirelessLANBluetoothBluetooth
The wireless component indicator will illuminate when one or more wireless
components are switched on.
If you switch off the radio components, the wireless LAN antenna and the
Bluetooth and LTE module will also be switched off.
Pay attention to the additional safety notes for devices with wire less components
provided in the "Safety/Regulations" manual.
You can obtain more information on LTE from your service provider.
Setting up WLAN access
• Requirement: A WLAN must be available and you must have the
corresponding access information.
Information on config uring the WLAN access c an be found in the
documentation for your operating system.
Access via LTE
You can purchase the accessories for LTE reception from your r etailer
or your Fujitsu Technology Solutions de aler.
If you have ordered an LTE module, your device will already be
prepared when you receive it.
You will find information on establishing the connection with the LTE network
in the documentation for the hardware you are using.
Your device can connect with the Internet via the LTE module. To do this,
use one of the following types of connection:
• USB dongle
a USB stick with your mobile phone provider’s SIM card
• a mobile end-device (e.g. mobile phone) with Bluetooth connection
• a mobile end-device (e.g. mobile phone) with data cable
Fujitsu 43
Working with the notebook
Ethernet and LAN
EthernetLAN
The internal network module of your notebook supports Ethernet LAN. You can use it to
establish a connection to a local network (LAN = Local Area Network).
► Connect the network cable to the LAN
port of the notebook (1).
► Connect the network cable to your
network connection (2).
1
2
Your network administrator can help you to con figure and use the LAN connections.
The network cable is not included in the delivery scope. This type of
cable can be obtained from a specialist dealer.
Use a shielded network cable (CAT 5e).
44 Fujitsu
Working w ith the notebook
Port Replicator (optional)
PortReplicator
The P ort Replicator is a docking device that helps you to quickly connect a Fujitsu Technology
Solutions notebook to your peripheral devices, such as a monitor, printer etc.
Among other things, the Port Replicator is equipped with the standard ports
for monitor, audio, mouse and keyboard.
You simply have to dock the notebook to work with your peripherals. There
is no need to connect additional cables.
For further information about the Port Replicator and the different external
devices that can be connected to it, refer to the "Professional N otebook" manual,
in the section entitled "Connecting external devices".
Ports on the Port Replicator
PortReplicatorPorts
4
3
2
7
8
9
10
11
12
1
13
5
6
1 = Headphone jack (left), microphone
jack (right)
2 = ON/OFF button
3 = Connector on the Port Replicator for the
docking port on the bottom of the notebook
4 = Key lock (optional)
5 = Unlocking lever
6 = DC jack socket (DC IN)
7 = USB 3.0 ports (USB Type-C™)
8 = USB 3.0 ports
9 = Displayports
10 = DVI-D monitor port
11 = V G A monitor port
12 = LAN port
13 = S ecurity Lock d evice
Fujitsu 45
Working with the notebook
The DVI port and the neighbouring Displayport cannot be used at the same time.
Connecting the notebook to th
The mains adapter must be connected to the Port Replicator when the
notebook is connected to the Port Replicator.
We recommend that the notebook is not operated with the LCD screen closed when
the notebook is connected to the Port Replicator. The resulting o verheating can
cause reduced performance and increased activity of the integrated fan.
PortReplicator
► Disconnect the mains adapter cable from the DC socket (DC IN) of the notebook.
e Port Replicator
1
► Position the notebook so that it is in line with the back edge of the Port Replicator.
► Place the notebook onto the Port Replicator (1) and ensure that it locks into place correctly.
46 Fujitsu
Working w ith the notebook
Connecting the mains adapter to the Port Replicator
► Connect the power cable to the
mains adapter (1).
► Plug the power cable into the mains
socket (2).
3
2
1
When the notebook is connected to a Port Replicator, the operating system creates
a hardware pro file for the "Docked" mode. In this profile, for example, the setting is
saved as to which monitor was last used for output. This profile will be loaded, as
soon as the notebook is connected to a Port Replicator of the same type.
► Connect the mains adapter cable to the DC
jack (DC IN) of the Port Replicator (3).
Switching on the notebook via the port replicator
► Press the ON/OFF button on the port
replicator to switch the notebook on.
The power-on indicator of the Port
Replicator lights up.
Fujitsu 47
Working with the notebook
Disconnecting the notebook from the Port Replicator
3
1
2
► Turn the key in th
► Pull the unlocking lever in the direction of the arrow (2), until you hear the notebook unlatch.
► Lift off the no
e direction of the arrow (1) to unlock the port replicator.
tebook (3).
48 Fujitsu
Security functions
Security functions
Securityfunctions
Your notebook has several security features that you can use to secure your
system from unauthorised access.
This chapter explains how to use each function, and what the benefits are.
Please remember that in some cases, for example, forgetting your password,
you may be locked out and unable to access your data. Therefore,
please note the following information:
• Make regular backups to external data carriers such as external hard
drives, CDs, DVDs or Blu-ray Discs.
• Some secu rity functio
of the passwords and ke
If you forget your passwords you will need to contact the our Service
Desk. Deletion or resetting of passwords is not co vered by your warranty
and a charge will be made for assistance.
Configuring the fingerprint sensor
FingerprintsensorFingerprintsensor
Whether or not your device has a fingerprint sensor depends on the
device configuration you have ordered.
The fingerprint sensor can record an image of a fingerprint. With additional fingerprint
software, this image can be processed and used instead of a password.
ns need you to choose passwords. Make a note
eptheminasafeplace.
► You must install the fingerprint software
in order to be able to use the
fingerprint sensor (1).
1
The current Workplace Protect software for fingerprint sensors can be found on the
Internet at
http://www.fujitsu.com/fts/solutions/business-technology/security/secure/index.html".
"
Fujitsu 49
Security functions
Using the Security Lock
Your device comes with a Security Lock mechanism for the Kensington Lock Cable. You
can use the Kensington Lock Cable, a sturdy steel cable, to help protect your notebook
from theft. The Kensington Lock Cable is available as an accessory.
Fujitsu recommends the use of a c ombination lock.
► Fit the Kensington Lock Cable to the
mechanism on your notebook.
ockCable
n
UsingtheKensingtonL
SecurityLockMechanicalbackupAnti- theftprotectio
K
Attach another Kensington Lock Cable to your Port Replicator to protect
your Port Replicator from theft as well.
Configuring password protection in BIOS Setup Utility
Before using t
to increase d
Makeanoteof
supervisor
password is
rotection
Passwordp
Your password can be up to eight characters long and co ntain letters and numbers.
No distinction is made between uppercase and lowercase.
he various options for password protection in the BI OS Setup utility
ata security, please observe the following:
the passwords and keep them in a s afe place. If you forget your
password you will not be able to access your notebook. Deletion of the
not covered by your warranty and a charge will be made for assistance.
50 Fujitsu
Security functions
Protecting BIOS Setup Utility (supervisor and user password)
If you have opened these operating instructions on the screen, we
recommend that you print them out. You cannot call the instructions onto
the screen while you are setting up the password.
BIOSSetupUtility
The supervisor password and the user password both prevent unauthorised use of the BIOS Setup
Utility. With the aid of the supervisor password you can access all of the functions of the BIOS
Setup Utility, while the user password will only give you access to some of the functions. You
can only set up a user password if a supervisor password has already been assigned.
Please refer to section "Settings in B IOS Setup Utility", Page 71 for a description
of how to call up an d operate the BIOS-Setup-Utility.
Assigning the supervisor and user passwords
► Start the BIOS Setup
► Select the Set Supervisor Password field and press the Enter key.
With Enter new Pass
► Enter the password and press the Enter key.
Confirm new Passwo
► Enter the password again and press the Enter key.
Changes have be
► To set the user password, select Set User Password and proceed exactly as
when configuring the supervisor password.
Ifyoudonotwa
► In the Exit menu, select the option Save Changes & Exit.
► Select Yes an
PasswordSupervisorpasswordUserpassword
The notebook is then rebooted and the new password comes into effect. It will now be necessary
to first enter your supervisor or user password in order to open the BIOS Setup Utility. Please
note that the user password only provides access to a few of the BIOS settings.
Utility and go to the Security menu.
word: you are asked to enter a password.
rd requires you to confirm the password.
en saved is a confirmation that the new password has been saved.
nt to change any other settings, you can exit BIOS S etup Utility.
d press the Enter key.
Changing t
he supervisor or user password
You can only change the supervisor password when you have logged into the
BIOS Setup Utility with the supervisor password.
isorpassword
ssword
PasswordSuperv
Userpa
► Call the BIOS Setup Utility and go to the Security menu.
► When cha
nging the password, proceed exactly as for password assignment.
Fujitsu 51
Security functions
Removing passwords
To remove a password (without setting a new password) perform the following steps:
PasswordSupervisorpasswordUserpassword
► Start the B IOS Setup Utility and go to the Security menu.
► Highlight the Set Supervisor Password or Set User Password field and press the Enter key.
You will be requested to enter the current password by the Enter Current Password prompt.
You will be requested to enter a new password by the Enter New Password prompt.
► Press the Enter key twice.
► In the Exit menu, select the option Save Changes & Exit.
► Select Yes and press the Enter key.
The notebo ok will now reboot with the password removed.
Removing the supervisor password simultaneously deactivates the user password.
Password protectio
With the supervisor password you have set in the BIOS Setup Utility (see
section "
also prevent starting of the operating system.
Operatingsystem
Assigning the supervisor and user passwords", Page 51), you can
n for booting of the op erating system
Activating system protection
► Start the B IOS Setup Utility and go to the Security menu.
Operatingsystem
► Select the Password on Boot option and press the Enter key.
► Select the desired option (Disabled, First Boot or Every Boot) and press the Enter key
► Select the Save Changes & Exit option under Exit.
The notebook reboots. You will be prompted to enter your password (the supervisor password).
Deactivating system protection
► Start the B IOS Setup Utility and go to the Security menu.
Operatingsystem
► Select the Password on Boot option and press the Enter key.
► Select the Disabled option and press the Enter key.
If you do not want to change any other settings, you can exit BIOS Setup Utility.
► Select the Save Changes & Exit option under Exit.
The notebook will reboot. The system is no longer password-protected .
Password protection for the hard disk
ervisor password has been assigned, a password for the hard disk can
If a s up
also be
The ha
into a
set in the Hard Disk Security menu.
rd disk is protected by this password. Data on this hard disk can only be read
nother system if the correct password has been entered.
52 Fujitsu
Security functions
Trusted Platform Module (TPM) (device-dependent)
TPMTrustedPlatformModule
To use the T PM, you must activate the TPM in the BIOS Setup before the software
is installed. The condition for this is that you have assigned at least the supervisor
password (see "
Instructions on how to call up and use the BIOS Setup Utility can be found in
section "
Enabling TPM
• Requirement: You have set a supervisor password , see "S ecurity functions", Page 49.
► Call up the BIO S Setup a
► Mark the TPM (Security Chip) Setting field and press the Enter key
► Select the "Security
Once you have activated the TPM through a reboot, the Clear Security Chip menu option appears.
With Clear Securit
been used. With Ena
Root Keys, AIK - At
Please note that y
encrypted with t
► Select the Exit S
► Press the Enter key and select Yes.
The notebook w
Security functions", Page 49).
Settings in BIOS Setup Utility", Page 71.
nd select the Security menu.
Chip" "Enabled" entry to activate the TPM
yChip, you can delete the owner in the TPM, if the TPM has already
bled, all secret keys generated by applications (e.g. SRK - Storage
testation Identity Keys, etc.) are deleted.
ou will then no longer be able to access the data you have
he keys based on that holder.
aving Changes option in the Exit menu.
ill restart, and TPM will be enabled after the reboot.
Disabling TPM
• Requirement: You have set a supervisor password , see "S ecurity functions", Page 49.
► Call up the BIO S Setup and select the Security menu.
► Mark the TPM (Security Chip) Setting field and press the Enter key.
► Select the "Security Chip" "Disabled" entry to deactivate the TPM
► From the Exit menu, choose the optio n Exit Saving Changes.
► Press the Enter key and select Yes.
Your notebook will now restart and TPM will be disabled.
Fujitsu 53
Security functions
SmartCard reader (configuration dependent)
Securityfunctions,
SmartCards are not supplied as s tand ard equipment. You can use all SmartCards that comply with
the ISO standard 7816-1, -2 or -3. These SmartCards are available from various manufacturers.
With the appropriate software you can use your SmartCard as an alternative to password protection,
but also as a digital signature, for encrypting your e-mails or for home banking.
We recommend that you always use two SmartCards. Always keep one of the SmartCard s
in a safe place if you are carrying the other SmartCard with you.
In order to be able to take advantage of all the security features of your notebook,
you will need a CardOS SmartCard from Fujitsu.
Depending on the device configuration level, your notebook is equipped
with a SmartCard reader.
The SmartCard can only be used with a PIN, offering maximum protection even if
you lose the SmartCard. In order to maximise your security, the CardOS SmartCard
is disabled if three incorrect attempts are made to enter the PIN.
When you use the CardOS SmartCard for the first time, you will either need to enter the
preset PIN "12345678" or the PIN given to you by your systems administrator.
Inserting the S
Do not use force wh en inserting and removing the SmartCard.
Make sure that foreign objects do not fall into the SmartCard reader.
54 Fujitsu
martCard
► Slide the SmartCard into the SmartCard
reader with the chip facing upwards
and to the front.
Connecting external devices
Always refer to the safety information provided in "Important notes", Page 15 before
connecting or disconnecting any devices to or from your notebook.
Always read the documentation supp lied with the device you wish to connect.
Never connect or disconnect cables during a thunderstorm.
Never pull at a cable when disconnecting it. Always grasp the plug.
With some devices such as USB devices, it is not necessary to switch off
the notebook and the device before connecting/disconnecting. For more
information about whether or not devices need to be switched off, please refer
to the documentation supplied with the external device.
Some of the external devices re quire special drivers (see the operating
system and external device documentation).
Connecting external devices
Fujitsu 55
Connecting external devices
Connecting an external monitor
An analogue monitor is connected to the analogue VGA monitor port, a digital monitor to
the DisplayPort or the DVI-D monitor port on the optional Port Replicator.
The HDMI port of your notebook can be used to connect an external amplifier,
LCD TV or a plasma TV with an HDMI connection.
MonitorVGAconnectionsocketMonitorportMonitorport
Digital DisplayPort (on LIFEBOOK E558 or on
optional Port Replicator)
Digital DVI-D monitor port (on the optional Port
Analogue VGA monitor p ort (on notebook o r on
optional port replicator)
Digital HD
MI port
Replicator)
► Switch off the notebook and the e xternal monitor.
► Plug the data c able of the external monitor into the monitor port.
► First switch on the external monitor and then the notebook.
You can also switch between the external monitor and the LCD monitor of the
notebook, see chapter "
Function keys and key combinations", Page 29.
You can display the same picture on the external monitor and the
notebook LCD monitor simultaneously.
If you wish to operate the monitor via a DVI port, use the optional Port
Replicator available for your notebook.
56 Fujitsu
Connecting external devices
Connecting USB devices
USBports
On the USB ports, you can connect external devices that also have a USB port
(e.g. a DVD drive, a printer, a scanner or a modem).
USB devices are hot-pluggable. This means yo u can connect and disconnect
devices while your operating system is running.
USB 1.x has a maximum data transfer rate of 12 Mbit/s.
USB 2.0 has a data transfer rate of up to 480 Mbit/s.
USB 3.0 has a data trans
USB 3.1 (Gen1) has a dat
USB 3.1 (Gen2) has a da
Additional informat
fer r ate of up to 5 Gbit/s.
a transfer rate of up to 5 Gbit/s.
ta transfer rate of up to 10 Gb it/s.
ion can be found in the documentation for the U SB devices.
► Connect the data cable to the
external device.
► Connect the data cable to a USB
port of the notebook.
Device drivers
USB devices will be automatically reco gnised and installed by your operating system.
Fujitsu 57
Connecting external devices
USB connection with charging function (USB Type-C™)
USBconnectionwithchargingfunction(USBType-C™)
At this USB Type CTMport, you can charge a connected USB device or operate
devices without additional power supply.
This is also possible with connected notebook computers by going t o the BIOS Setup Utility
under the me nu Advanced > Miscellaneous Con figurations and activating the function USB Type-C
Power Delivery on System-Off. Instructions for how to call up and operate the BIOS Setup
Utility can be found in section "
Settings in BIOS Setup Utility", Page 71.
USB devices are hot-pluggable. This means you can connect and disconnect
the cables of USB devices while the system is running.
Additional information can be found in the documentation for the USB devices.
► Connect the data cable to the
external device.
+
► Connect the data cable to a USB port
(USB Type-C
™
) of the notebook.
58 Fujitsu
Connecting external devices
USB port with charging function (Anytime USB charge)
You can use this USB port to charge or supply power to a connected USB device (e.g.
to charge a PDA or a mobile phone or to connect a USB lamp).
Charging is also possible when the notebook is switched off, if the Anytime USB Charge function
is activated in the Advanced menu of the BIOS Setup Utility. If the setting AC is selected,
the device will only be charged when the mains adapter is connected.
Please refe r to section "
of how to call up and operate the BIOS-Setup-Utility.
USBchargingfunction
It is recommended that the notebook be operated with the power supply connected
whenever the USB port with charging function is in use, as this function will drain
the battery more quickly if an external USB de vice is being charged.
The power supply unit must already be co nnected when the not ebook is
switched off, as otherwise the USB charging function will be disabled and
the connected USB devices will not be charged.
Some USB devices (e.g. mobile telephones) require a driver in order to utilise the
USB charging function. In this case the USB charging function will not work when the
notebook is switched off, as no drivers are active when the no tebook is switched off.
Settings in BIOS Setup Utility", Page 71 for a description
► Connect the data cable to the
external device.
► Connect the data cable to a USB port
(Anytime USB charge) of the notebook.
How t o remove USB devices correctly
Always cor
to ensure
► Left click on the icon to safely remove hardware, located in the taskbar.
► Select t
► Press the Enter key.
Fujitsu 59
he device which you want to shut down and remove.
r the dialogue bo x wh ich tells you that it is now safe to remove the device.
Wait fo
rectly remove the device according to the rules described below,
that none of your data is lost.
Connecting external devices
Headset port
ConnectingaudiodevicesAudioportsConnectingheadphones
You can connect a headset , headphones or external loudspeakers to your
notebook via the headset port.
► Connect the audio cab le to the
external device.
► Connect the au dio cable to the headset
port of the notebook.
The internal loudspeakers are disabled.
If you buy a cable from a retailer, please note the following information:
The headset port on your notebook is a "3.5 mm jack socket".
If you want to connect a headset, headphones or loudspeakers, you
will need a "3.5 mm jack plug".
60 Fujitsu
Removing and inst alling compone nts
during servicing
Removing and installing compo
nents
during servicing
The illustrations shown below may differ from your actual device. They are
merely intended to clarify the principles involved.
Only qualified technicians should repair your notebook. Unauthorised
opening or incorrect repair may greatly endanger the user (electric shock,
fire risk) and will invalidate your warranty.
Servicing
Components
After consulting the Hotline/Service Desk, you may remove and install the
components described in this chapter yourself.
If you remove and install components without consulting the Hotline/Service
Desk, t hen the warranty of your notebook will be voided.
Notes on installing and removing boards and components
• Switch the notebook off and pull the power plug out of the mains socket.
• Always remove the battery.
• Take care when you use the locking mechanisms on the battery and any other component.
• Never use sharp objects such as screwdrivers, scissors or knives as leverage to remove covers.
NotesBoardESD
Boards with el
shown.
When handli
points:
• You must alw
object) be
• The equipment and tools you use m ust be free of static charges.
• Remove th
boards co
• Always hold boards with ESDs by their edges.
•Neverto
ectrostatic se nsitive devices (ESD) are marked with the label
ng boards fitted with ESDs, you must a lways observe the following
ays discharge static build up (e.g. by touching a grounded
fore working.
e power plug from the mains supply before inserting or removing
ntaining ESDs.
uch pins or conductors on boards fitted with ESDs.
Fujitsu 61
Removing and installing components
during servicing
Preparing to remove components
If you are going to remove or change system components, prepare for the removal as fo llows:
Please observe the safety information in chapter "Important n otes", Page 15.
Remove the power plug from the mains outlet !
► Switch the device off.
The device must not be in energy-saving mode !
► Close the LCD screen.
► Remove all the cables
► Turn the device over and place it on a stable, flat and clean surface. If necessary, lay an
anti-slip cloth on this surface to prevent the device from being scratched.
► Remove the battery
from the device.
(see "
Removing a battery", Page 36).
62 Fujitsu
Removing a cover
Under this cover, you can find all the components that can be removed independently
by the customer in case service is required (memory module, M.2 module and HDD).
eparing to remove components", Page 62.
► Prepare for removal, see "
Pr
Removing and inst alling compone nts
11
2
during servicing
► Remove the scre
The LIFEBOOK E
Keep the screws in a safe place.
► Lift the cover off the notebook (2).
Fujitsu 63
ws (1).
548 has 2 screws, the LIFEBOOK E558 has 3 screws.
Removing and installing components
during servicing
Installing and removing memory
MemorymoduleMainmemoryRemovingmemorySystemexpansionSystemexpansion
expansion
If you are asked by the Hotline/Service Desk to remove and install the memory
expansion yourself, proceed as follows:
Please observe the safety information in chapter "Important n otes", Page 15.
When installing/removing memory modules, the battery must be removed from
the notebook and the n otebook must not be connected to the power supply,
Preparing to remove components", Page 62.
see "
Only use memory expansion modules that have been approved for your
notebook (see "
Technical data", Page 82).
Never use force when installing or removing a memory extension.
Make sure that foreign objects do not fall into the memory extension compartment.
You must open the service compartment to remove or install a memory module. On some devices,
opening the compartment may expose other compon ents. These components should be removed
and replaced only by authorised specialists. Therefore, be sure to observe the following:
Individual components can become very hot during operation. Therefore, we
recommend that you wait one hour after switch ing off the notebook before removing
or installing memory modules. Otherwise, there is a risk of suffering burns!
As some components are exposed that are sensitive to static electricity, please take
note of chapter "
Notes on installing and removing boards and components", Page 61.
Removing memory modules
► Carefully push the two mounting
clips outwards (1).
sion
e
Memoryexpan
Memorymodul
The memory module snaps upwards (2).
3
2
1
► Pull the memory module out of its slot
in the direction of the arrow (3).
1
64 Fujitsu
Removing and inst alling compone nts
Installing a memory module
2
1
a
during servicing
► Insert the memory module with the contacts
and the recess (a) facing the slot (1).
MemoryexpansionMemorymodule
► Carefully push the memory module
downwards until you feel it click
into place (2).
Fujitsu 65
Removing and installing components
during servicing
Installing and removing an M.2 m
odule
(configuration dependent)
Your LIFEBOOK is equipped with
E558 can be ordered with eithe
an HDD, an M.2 adapter is avail
of the HDD, if required. For m
installing the hard disk (
A standard hard disk cann
The LIF EBOO K E548 is show
variants. Any differen
LIFEBOOK E558 with HDD configuration level only)", Page 68.
Installing an M.2 module
► LIFEBOOK E558: If applicable, insert the M.2 adaptor into the service compartment.
a service compartment for an M.2 module. The LIFEBOOK
r an M.2 module or a standard hard disk (HDD). For systems with
able as an accessory, in order to retrofit an M.2 module instead
ore information on how to install a hard disk, see "
ot be installed in systems that were ordered with an M.2 module.
n below. The approach is the same for all
ces are indicated accordingly.
21
Removing and
► Insert the M.2 module at a slight angle in the direction of the arrow (1 )
into the slot on the mainboard.
► Fasten the M.2 module in place in the slot with the screw (2).
66 Fujitsu
Removing and inst alling compone nts
Removing an M.2 module
► Undo the screw (1).
The M.2 module snaps slightly upwards.
► Pull the M.2 modul
the mainboard an
e in the direction of the arrow (2) and out of the slot on
d remove it from the casing.
during servicing
1
2
Fujitsu 67
Removing and installing components
during servicing
Removing and installing the hard disk (LIFEBOOK
E558 with HDD configuration le
Removing a hard disk
► Remove the cover, see "Removing a cover", Page 63.
For easier removal from the device, the h ard disk is installed in a hard disk carrier.
The LIF EBOO K E558 is shown below. The approach is the sa me for all
variants. Any differences are indicated accordingly.
2
1
vel only)
► Slightly ra
► Unscrew the hard disk cable (2) from the hard disk.
► Remove the
► Open the hard disk carrier (3).
► Pull the hard disk out of the hard disk carrier (4) in the direction of the arrow.
68 Fujitsu
ise the hard disk carrier (1).
hard disk carrier.
4
3
Installing a hard disk
Always install the hard disk into the device in the corresponding hard disk carrier.
Removing and inst alling compone nts
1
2
during servicing
► Slide the hard d isk
► Close the hard disk carrier (2).
into the hard disk carrier in the direction of the arrow (1).
3
4
► Connect the hard disk cable to the hard disk (3).
► Place the hard disk into the hard disk compartment (4).
Take care not to trap any cables when fi tting the cover.
► Re-fasten the cover, see "
Attaching the cover", Page 70.
Fujitsu 69
Removing and installing components
Attaching the cover
during servicing
2
2
1
► Place the cover in the correct mounting position (1).
► Tighten the scre
The LIFEBOOK E5
► Complete the installation, see "
ws (2).
48 has 2 screws, the LIFEBOOK E558 has 3 screws.
Finishing component removal", Page 70.
Finishing component removal
After you have removed or changed the system components as you required, please
prepare your device for operation again as follows:
► Install the battery again (see "
► Turn the notebook the right way up again and place it on a flat surface.
► Reconnect the cables that you disconnected before.
Installing a battery", Page 37).
70 Fujitsu
Settings in BIOS Setup Utility
Settings in BIOS Setup Utility
BIOSSetupUtilitySystemsettings,BIOSSetupUtilityConfiguration,BIOSSetupUtilitySetupSystemconfigurationHardwareconfiguration
The BIOS Setup Utility allows you to set the s ystem functions and the hardware
configuration for the notebook.
When it is delivered, the notebook is set to factory default setting s. You can
change these settings in BIOS Setup Utility. Any changes you make take effect as
soon as you save and exit the BIOS Setup Utility.
The BIOS Setup Utility program contains the following menus:
Info
System
Advanced
Security
Boot
Exit
Starting the BIOS Setup Utility
► Reboot the devi
BIOSSetupUtility
Depending on the Fast Boot setting in the BIOS Setup utility, the following
information may appear on the screen during start:
<F2> BIOS Set
► Press the fu
► If a password has been assigned, enter the password and press the Enter key.
Displays information relating to the BIO S, processor and notebook
Advanced system settings
Configuration of various hardware components, such as mouse, keyboard,
processor
Password settings and security functions
Configuration of the start-up sequence
Exits the BIOS Setup Utility
ce (switch off/on or reboot the operating system).
up <F12> Boot Menu
nction key
F2
.
If you have forgotten the password, contact your system administrator
or contact our customer service centre.
The BIOS Setup Utility starts.
Fujitsu 71
Settings in BIOS Setup Utility
Operating BIOS Setup Utility
BIOSSetupUtility
Press the
of the individual settings is shown in the right-hand window of the BIOS Setup Utility.
With the
► Use the cursor keys
The menu is displayed on the screen.
► Select the option you want to change with the cursor keys
► Press the Enter key.
► Press the
► For future reference, ma ke a note of the changes you have made (for example, in this manual).
F1
key to display help on the operation of the BIOS Setup Utility. The description
F9
key y ou can load the de fault settings of the BIOS Setup Utility.
←
→
or
to select the menu you wish to access to make changes.
ESC
key to exit the selected menu.
↑
or↓.
72 Fujitsu
Settings in BIOS Setup Utility
Exiting BIOS Setup Utility
BIOSSetupUtility
You need to select the desired option in the Exit menu and activate it by pressing the Enter key:
Exit Saving Changes - save ch
► To save the current menu settings and exit the BIOS Setup Utility,selectExit Saving Changes and Yes.
The notebook is rebooted
and the new settings come into effect.
anges and exit BIOS Setup Utility
Exit Discarding Changes – Discard changes and exit BIOS Setup Utility
► To discard the changes, select Exit Discarding Changes and Yes.
The settings in place when BIOS Setup Utility was called remain effective. BIOS
Setup Utility is terminated and the note book is rebooted.
Load Setup Defaul
► To copy the standard entries for all menus of the BIOS Setup Utility,
choose Load Setup Defaults and Yes.
ts – Copy Standard Entries
Discard Changes – Discard changes without exiting the BIOS Setup Utility
► To discard the changes you have made, select Discard Changes and Yes.
ThesettingsinplacewhenBIO S Setup Utility was called remain effective.
You can now make additional settings in the BIOS Setup Utility.
► If you want to exitBIOS Setup Utilitywith th ese settings, select Exit Saving Changes and Yes.
Save Chan
ges - save changes without exiting
the BIOS Setup Utility
► To save the changes, select Save Changes and Yes.
The changes are saved. You can now make additional settings in the BIOS Setup Utility.
► If you want to exit BIOS Setup Utility with these settings, ch oose Exit Saving Changes and Yes.
Save Changes and Power Off
► To save the changes and switch off your device, select Save Changes and Power Off and Yes.
The changes are saved. Your device is shut down.
Fujitsu 73
Troubleshooting and tips
Troubleshooting and tips
TroubleshootingTipsFaultTroubleshooting
If a fault occurs, try to correct it as described. If you fail to correct the problem, proceed as follows:
► Make a note of the steps and the circumstances that led to the fault. Also
► Switch the notebook off.
► Please contact the Hotline/Service Desk.
Follow the safety notes in the "Safety/Regulations" manual when
connecting or disconnecting cables.
make a note of any error messages displayed.
The telephone numbers can be found at: "http://support.ts.fujitsu.com /contact/servicedesk".
Have the fo llowing information ready when you call:
• The model name and serial number of the notebook. The serial number is
located on a sticker on the underside of the notebook.
• Notes of any messages that appear on the screen and information on acoustic signals.
• Any changes you have made to the ha rdwa re or software since
receiving the notebook.
• Any changes you have made to the BIOS Setup settings since receiving the notebook.
• Your system configuration and all peripheral devices connected to your system.
• Your sales contract.
Our notebooks
means that con
in terms of we
configuratio
compared to a
games with i
been appro
losses or m
versions c
Help if pr
Should you encounter a problem with your computer that you cannot resolve yourself:
► Note the ID number of yo ur device. The ID number is found on the type rating
plate on the back or underside of the casing.
► Contact the Service Desk responsible for your country for clarification of the problem:
http://support.ts.fujitsu.com/contact/servicedesk". When you do this, please have
"
ready the ID number and serial number of your system.
74 Fujitsu
oblems occur
have been designed primarily with mobile applications in mind. This
siderable effort ha s been made to optimise components and equipment
ight, space and energy requirements. Depending on the particular
n you have purchased, it is possible that functionality may be slightly reduced
desktop PC if you are running processor-intensive gaming software, e.g.
ntensive 3D graphics. Updating your hardware with drivers which have not
ved by Fujitsu Technology Solutions may result in performance losses, data
alfunction of the equipment. A list of approved drivers and current BIOS
an be downloaded from: "
http://support.ts.fujitsu.com/Download/Index.asp"
Troubleshooting and tips
Restoring the hard disk content
Harddisk:Operatingsystem,restoring
You can use the "Windows Recovery CD" (optionally available) and the "Drivers & Utilities
CD/DVD" to reinstall the operating system.
The instructions are provided on the case of the Recovery CD.
During the reinstall process your personal files and any installed programs
will be deleted. We advise you to backup your files to an external hard
drive, or CD / DVD disk before you start.
► Switch the notebook on.
Depending on the Fast Boo
information may appear
<ESC>Diagnostic screen <F12>Boot Menu <F2>BIOS Setup
► When this message appears, press the function key
► Insert the "Windows
► Select CD-ROM and press the Enter key.
► Follow the instruc
After the installation you must install all the drivers again. Some installed hardware
components will not be correctly supported until t his has been done.
► Insert the "Drivers & Utilities" CD/DVD into the optical drive. The CD starts automatically.
► Click on the Desk
► Select Automatic driver installation (Exp ress) and click on Start installation.
► Follow the inst
► Restart your notebook when the driver installation is completed.
tions on the screen.
Update button.
ructions on the screen.
t setting in the BIOS Setup utility, the following
on the screen d uring start:
Recovery CD" into the optical drive.
s under Windows
F12
.
The notebook’s date or time is incorrect
TimenotcorrectTimenotcorrectIncorrectdate/tim eDateisincorrect
Cause Troubleshooting
Time and date are incorrect. ► With the BIOS-Setup-Utility, you can set the
If the time
switchin
and date are still set incorrectly after
g on the notebook.
date and time in the main menu.
► Please contact your sales outlet or our
Hotline/Service Desk.
When certain characters are entered on the keyboard, only numerals are written
Cause Troubleshooting
The virtual numeric keypad of your device is
activated, see "
Fujitsu 75
Virtual numeric keypad", Page 28
► Press the
Num
key.
Troubleshooting and tips
The notebook’s LCD screen remains blank
LCDscreenLCDscreenistoodark
Cause Troubleshooting
Monitor is switched off.
► Press a key or touch the touchpad.
External monitor or television set connected. ► Press the key to switch screen output, see
Function keys and key combinati ons",
"
Page 29.
The LCD screen is difficult to read
LCDscreenLCD screen
Cause Troubleshooting
Reflected glare ► Turn the notebook or alter the tilt of the LCD
screen.
► Increase the brightness of the screen.
The external monitor remains blank
Monitor
Cause Troubleshooting
Monitor is switched off. ► Switch the external monitor on.
Power saving has been activated (monitor is
blank).
Brightness is set to dark.
Screen output is set to the notebook’s LCD
screen
The external monitor’s power cable or data
cable is not connected properly.
► Press any key to continue.
► Adjust the brightness of the monitor.
► Press the key to switch screen output, see
Function keys and key combinati ons",
"
Page 29.
► Switch off the external monitor and the
notebook.
► Check whet
properly i
the power s
her the power cable is plugged
nto th e external monitor and into
ocket.
► Check whether the data cable is properly
connected to the notebook and the external
monitor (if it is plugged in with a connector).
► Switch o
noteboo
n the external monitor and the
k.
76 Fujitsu
Troubleshooting and tips
The external monitor is blank or
ScreenMonitor
Cause Troubleshooting
The wrong external monitor has
or the wrong screen resolution
the application program.
been selected
has been set for
► Stop the application program under
► Set the screen resolution: Set the screen
► Select monitor: Select monitor 1 or 2 as
the image is unstable
Windows by pressing
error persists after stopping the program,
use the key for switching screen output
Function keys and key combinations",
(see "
Page 29)toswitchtotheLCDscreenofthe
notebook. Change the following setting:
resolution as described in the documentation
for your operating system.
described in the documenta tion for your
operating system.
The notebook cannot be started
Notebook
Cause Troubleshooting
The battery is not installed correctly.
The battery is de
The power adapter is not connected correctly.
ad.
► Check whether the battery is installed
correctly in its compartment.
► Switch the notebo
► Charge the battery.
or
► Insert a charge
or
► Connect the mains adapter to the
notebook.
► Check wheth
connected c
► Switch the notebook on.
Alt+F4
ok on.
d battery.
er th e mains adapter is
orrectly to the notebook.
.Ifthe
Fujitsu 77
Troubleshooting and tips
The notebook stops working
NotebookEnergysavingmode
Cause Troubleshooting
Notebook is in energy saving mo
An application programme has
malfunction.
de.
caused the
► Leave energy saving mode.
► Close the application program or restart
the notebook (by restarting the operating
system or switching the device off and back
on again).
The battery is dead.
► Charge the battery.
or
► Insert a charged battery.
or
► Connect the mains adapt
er to the
notebook.
The printer does not print
rint
Printerdoesnotp
Cause Troubleshooting
The printer is not switched on. ► Make sure that the printer is switched
The printer is not connected correctly.
The printer driver is faulty or not correctly
installed, or it is the wrong printer driver.
on and ready for operation (refer to the
documentation supplied with the printer).
► Check that the data cable connecting
the notebook to the printer is properly
connected.
► Check that the data cable connecting
the notebook to the printer is properly
connected.
► Check whethe
loaded (ref
rthecorrectprinterdriveris
er to the printer documentation).
The w ireless connection to a network does not work
lessconnectiontoanetworkdoes notwork
Thewire
Cause Troubleshooting
The wireless component is disabled.
The wireless component is enabled. Despite
this, the wireless connection to a network does
not work.
78 Fujitsu
► Switch the wireless component on (see
Switching the wireless components on an d
"
off", Page 43).
► Check whether the wireless connection is
switched on via the software.
► Furthe
r information on using the wireless
nent can be found in the help files.
compo
Troubleshooting and tips
SmartCard reader is not recognised.
Cause
Chip card inserted incorrectly.
Troubleshooting
► Make sure you have inserted your
SmartCard into the SmartCard reader
with the chip facing upwards/dow nwards
(device-dependent).
► Check whether the SmartCard you are using
is supported. Your SmartCard must comply
with the ISO standard 7816-1, -2, -3 and -4.
SmartCard PIN forgotten
Cause
PIN forgotten ► If you are working in
Troubleshooting
system administrat
notebook with a Sup
a network, contact your
or, who can unlock your
ervisor PIN .
SmartCard lost
Cause
SmartCard lost ► If you are working in a network, contact your
Troubleshooting
system administrator, who can boot up your
notebook with a Supervisor SmartCard.
Fujitsu 79
Troubleshooting and tips
Error messages on the screen
ErrormessagesonthescreenErrormessage:
This section describes the error messages generated by the BIOS Setup. Error messages displayed
by the operating system or programme s are described in the relevant documentation.
If the error message appears repeatedly, des pite troubleshooting measures, please
contact the place of purchase or our customer service cen tre.
Error message/cause Resolution
CMOS battery bad
If the error message occurs repeatedly, the
buffer battery in the notebook is flat.
System CMOS checksum bad - default configuration
used
The system configuration information is
incorrect.
Extended memory failed at offset: xxxx Failing Bits:
zzzz zzzz
When testing the extended memory an error has
resulted at the address xxxx.
Failure Fixed Disk n
The settings of the hard disk drive are incorrect.
Keyboard controller error
Keyboard error
nn Stuck key
Operating system not found
Press <F1> to resume, <F2> to SETUP
This error message appears if an error occurs
during the self-test before starting the operating
system.
► Contact your sales outlet
service centre.
► Switch the notebook of
► Switch the notebook on.
► Press the function k
BIOS Setup.
► In the BIOS Setup, select the Exit menu.
► Select the entry Lo
► Select OK and press the Enter key.
► Check whether the additional memory
module has been inserted correctly.
► Start the BIOS Setup (Primary Master
submenu) and select the correct settings.
► Switch the notebook off using with the
ON/OFF button.
► Wait 3 - 5 seconds and switch on the
notebook again.
If you are using an external keyboard:
► Check the connection and reboot the
notebook.
► Make sure that no key is pressed.
► Check
in the BIOS Setup whether your hard
as been set correctly.
disk h
► Make sure that the operating system is
installed on the corresponding drive.
F1
► Press the
function key to start the
operating system.
► Press the function key
BIOS Setup.
or our customer
f.
F2
ey
to access the
ad Setup Defaults.
F2
to access the
80 Fujitsu
Error message/cause Resolution
Previous boot incomplete - Default configuration
used Due to an error during the previous system
► Press the
to do so.
boot, default values were used for certain
settings. Check the settings in the BIOS Setup.
Real time clock error
► Contact your sales outlet or
service centre.
nnnnK Shadow RAM failed a
Bits: zzzz
System battery is dead - Replace and run SETUP
t offset: xxxx Failing
► Contact your sales outlet or our customer
service centre.
► Contact your sales outlet or our customer
service centre.
System cache error - Cache disabled
► Contact your sales out
service centre.
System timer error
► Contact your sales outlet or our customer
service centre.
Troubleshooting and tips
F1
function key when prom
our customer
let or our customer
pted
Fujitsu 81
Technical data
Technical data
Technicaldata
LIFEBOOK
Technicaldata
Ambient conditions
Operating tem per ature 5 °C .... 35 °C / 41°F .... 95°F
Temperature in transit
Dimensions
Width x depth x height • 333,6 mm x 234 m m x
Weight (without optical drive) • 1,79 kg /
Main memory
Slots 2 slots 260-pin DDR4 - 2133 or DDR4 - 2400 SO-DIMM with
Approved memory modules
LIFEBOOK E548 LIFEBOOK E558
–10 °C .... 60 °C / 14°F .... 140°F
23,9 mm /
13,13” x 9,21” x 0,94”
3,95 lbs
a total of max. 32 GB
• 2133 MHz for Dual Core CPU
• 2400 MHz for Q uad Core CPU
• 379 mm x 256 mm x
23,9 mm /
14,92” x 10,08” x 0,94”
• 2,04kg /
4,50 lbs
The data shee
sheet on your
t for the device provides further technical data. You will find the data
device or on the Internet at "
http://www.fujitsu.com/fts/support/".
Rechargeable battery
You c an find information on the batteries u sed in your device on the
Internet at "
oltage
Rated v
capacity
Rated
82 Fujitsu
http://www.fujitsu.com/fts/support/".
LIFEBOO
4-cell b
14.4 V
3490 m
K E548/E558:
attery 50 Wh
Ah
Mains adapter
Technicaldata
Electrical data
Primary
Rated voltage
Rated frequency 50 Hz – 60 Hz (automatic)
Secondary
Rated voltage 19 V
Max. rat e d current
An additional mains adapter or power cable can be ordered at any time.
65 W / 90 W
100 V – 240 V (automatic)
3.42 A / 4.74 A
Technical data
Fujitsu 83
Manufacturer’s notes
Manufacturer’s notes
Disposal and recycling
Notes
You can find information on this subject on your notebook or on our website
http://www.fujitsu.com/fts/about/fts/environment-ca r e/").
("
Other certification markings
Certificationmarkings
Any other certification
Additional Certificat
If such markings are a v
"
http://support.ts
markings are listed in the "Manual Appendix -
ions" supplement.
ailable, you can find the supplement on the Internet at
.fujitsu.com/Manuals/" with the Operating Manual for y our device.
84 Fujitsu
Index
Index
A
Alt + Tab 31
Anti-theft protection 50
Audio ports 60
B
Back tab 31
Backspace 27
Battery
battery life 35
caring for and maintaining 35
charge level 35, 38
charging 35
Self-discharge 35
storing 35
Battery indicator 23
Battery status indicator
see Battery indicator 23
Battery status meter 35
Battery sym bol
see Battery indicator 23
BIOS Setup Utility
calling 71
exiting 73
operating 72
protecting with password 51
settings 71
Bluetooth
Switching the module off 43
Switching the module on 43
Bluetooth, safety notes 16
Board 61
Buttons 26
C
Caps Lock 27
indicator 24
Certification markings 84
charging capacity, battery 35
Cleaning 18
Components
installing / removing 61
Configuration, BIOS Setup Utility 71
Connecting audio devices 60
Connecting headphones 60
Ctrl+Alt+Del 31
Cursor control 27
Cursor keys 27
D
Date is incorrect 75
Device
setting up 20
Disable
microphone 30
Drive
indicator 23
E
Enable
microphone 30
Energy
energy saving 16
Energy saving 16
Energy saving functions 30
Energy saving mode
leaving 78
Enter 27
Enter key 27
Error message:
on the screen 80
Error messages on the screen 80
ESD 61
Ethernet LAN 44
F
F Lock
Indicator 23
F1 30
F10 30
F2 30
F3 30
F4 30
F5 30
F6 30
F7 30
F8 30
F9 30
Fault
correction 74
Fingerprint sensor 49
configure 49
First-time setup 19
Fn key 27
G
Getting started 19
Fujitsu 85
Index
H
Hard disk:
restoring the contents 75
Hardware configuration 71
I
Important notes 15
Incorrect date/time 75
Indicator
Caps Lock 24
drive 23
F Lock 23
Num Lock 23
Scroll Lock 24
K
Key combinations 29
Keyboard 26
cleaning 18
L
LCD screen
cleaning 18
decrease brightness 30
difficult to read 76
notes 33
reflected glare 76
remains blank 76
LCD screen is too dark 76
Life, battery 35
Line feed 27
Loudspeakers 40
switch off 30
switch on 30
M
Main memory
see Adding memory 64
Mains adapter
connecting 20
setting up 20
Mechanical backup 50
Memory card
handling 39
inserting 39
removing 39
Memory expansion
installing 65
removing 64
Memory module
important notes 64
installing 65
removing 64
Microphone 40
Mobile operation 16
Monitor
connecting 56
drifting display 77
remains blank 76
Monitor po rt
see VGA connection socket 56
N
Notebook
before you travel 17
cannot be started 77
cleaning 18
stops working 78
switching off 25
transporting 16–17
using 22
Notebook, operation 22
Notes 15
boards 61
cleaning 18
disposal / recycling 84
energy saving 16
LCD screen 33
Safety 15
transport 16
Num Lock
indicator 23, 28–29
Numeric keypad 26
see Separate numeric keypad 29
see Virtual numeric keypad 28
O
Operating system
activating system protection 52
cancel system protection 52
protecting with password 52
Operating system, restoring 75
P
Packaging 19
Password
changing 51
entering 51
removing 52
Password protection 50
Port Replicator 45
Connecting a notebook 46
Ports 45
86 Fujitsu
Index
Ports
Port Replicator 45
Power
power consumption 38
power-management features 38
Power-on indicator 23
Preparing for operation 20
Printer does not print 78
R
Rechargeable battery 35
see Battery 35
Removing memory
see Adding memory 64
Return 27
S
Safety notes 15
Screen
no screen display 77
Screen brightness
decrease 30
increase 30
Scroll Lock
indicator 24
Security functions 49
Security functions,
SmartCard 54
Security Lock 50
Selecting a location 20
Self-discharge, battery 35
Separate numeric keypad 29
Servicing 61
Setup
see B IOS Setup Utility 71
Shift 27
Shift + Tab 31
Shift key 27
Slot
Memory cards 39
Standby indicator 23
Status indicators 22
Supervisor password
changing 51
entering 51
removing 52
Switching on
the notebook 25
Switchingonforthefirst time 21
System configuration 71
System expansion 64
see Adding memory 64
System settings, BIOS Setup Utility 71
T
Tab key 27
Technical data 82
Mains adapter 83
notebook 82
The wireless connection to a network
does not work 78
Time not correct 75
Tips 74
Toggle output screen 30
Touchpad 30, 32
buttons 32
cleaning 18
dragging items 33
executing commands 32
moving the pointer 32
selectinganitem 32
switch off 30
Touchpad buttons 30
TPM 53
Transport
Transport damage 19
Transportation 16–17
Travel, notebook 17
Troubleshooting 74
Trusted Platform Module 53
U
USB charging function 59
USB connection with charging function
(USB Type-C™) 58
USB ports 57
User password
changing 51
entering 51
removing 52
Using the Kensington Lock C able 50
V
VGA connection socket 56
Virtual numeric keypad 28
Volume
decrease 30
increase 30
Volume control 40
W
Webcam 34
Windows key 27
Fujitsu 87
Index
Wireless component:
safety notes 16
Wireless components
switch off 30
switch on 30
Wireless LAN
Switching the module off 43
Switching the module on 43
Wireless LAN:
safety notes 16
88 Fujitsu
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