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E5411
Operating Manual
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Fujitsu E5411, E5511 Operating Manual

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Operating Manual
FUJITSU LIFEBOOK E5411 FUJITSU LIFEBOOK E5511
System
Congratulations on your pu
product from Fujitsu.
rchase of an innovative
The latest information about our products, tips, updates etc. can be found on the Internet at: "
You can find driver updates at: "http://s upport.ts.fujitsu.com /download"
Should you have any technical questions, please contact:
• our Hotline/Service Desk ("
• Your sales partner
• Your sales office We hope you enjoy working with your new Fujitsu system!
http://support.ts.fujitsu.com/contact/servicedesk")
Issued by / EU importer
chnology Solutions GmbH
Fujitsu Te
Mies-van-der-Rohe-Straße 8
80807 Munich, Germany
www.fujitsu.com/fts/"
http://
"
Copyright
© Fujitsu Client Computing Limite d 2021. All rights reserved.
tion Date
Publica
02/2021
Edition 1
FUJITSU LIFEBOOK E5411 FUJITSU LIFEBOOK E5511
Operating Manual
Innovative technology 7 Ports and controls 9 Important notes 15 First-time setup of your device 19 Working with the notebook 22 Security functions 51 Connecting external devices 58 Removing and installing components
during servicing 64 Settings in BIOS Setup Utility 71 Troubleshooting and tips 76 Technical data 85 Manufacturer’s notes 87 Index 88
Remarks
Information on the product description meets the design specifications of Fujitsu and is provided for comparison purposes. Several factors may cause the actual results to differ. Technical data is subject to change without prior notification. Fujitsu rejects any responsibility with regard to technical or editorial mistakes or omissions.
Trademarks
Fujitsu, the Fujitsu logo and LIFEBOOK are registered trademarks of Fujitsu Limited or its subsidiaries in the USA and other countries.
Microsoft and Windows are trademarks or registered trademarks of Microsoft Corporation in the USA and/or other countries.
TM
The terms HDMI and HDMI High-Definition Multimedia Interface and the HDMI logo are trademarks or registered trademarks of HDMI Licensing Administrator, Inc. in the United States and other countries.
Adobe Reader is a trademark of Adobe Systems Incorporated.
USB Type-C™ and USB-C™ are trademarks of the USB Implementers Forum in the USA and other countries.
All other trademarks specified here are the property of their respective owners.
Copyright
No part of this publication may be copied, reproduced or translated without the prior written consent of Fujitsu.
No part of this publication may be saved or transferred by any electronic means without the written approval of Fujitsu.

Contents

Contents
Innovativetechnology ................................................................. 7
Furtherinformation ...................................................................... 7
Notational conven tion s .................................................................. 8
Portsand controls ..................................................................... 9
FUJITSULIFEBOOK E5411 ............................................................. 9
FUJITSULIFEBOOK E5511 ............................................................. 12
Importantnotes ........................................................................ 15
Safetynotes ............................................................................ 15
Additional safety notes for devices with radio components . . . . . ............................. 16
Energysaving .......................................................................... 16
Energy saving under Windows ....................................................... 16
Travelling with yournotebook ............................................................ 17
Beforeyou travel ................................................................... 17
Notebook:transporting ............................................................... 17
Cleaningthe notebook .................................................................. 18
First-time set up
Unpacking and che Selectingaloca Mains adapter co Switchingonth
Workingwith the notebook ............................................................ 22
Statusindicators ........................................................................ 22
Switching on the notebook . . . . ........................................................... 25
Notebook: switching off .................................................................. 25
Keyboard ............................................................................... 26
Virtualnumerickeypad .............................................................. 28
Separate number block . . . ........................................................... 29
Functionkeys and keycombinations .................................................. 29
F-Locksetting ....................................................................... 32
Keyboard with background ligh ting (optional) . . ........................................ 32
Country and keyboard s ettings ....................................................... 32
Touchpadandtouchpadbuttons .......................................................... 33
Movingthe pointer .................................................................. 33
Selectingan item .................................................................... 33
Executing commands . . . . . ........................................................... 33
Draggingitems ...................................................................... 34
LCDscreen ............................................................................ 34
WebCamand Infrared Camera ........................................................... 35
Rechargeablebattery ................................................................... 36
Charging,caring for and maintaining thebattery ....................................... 36
Removingand installing the battery ................................................... 37
Usingthe power-management features ................................................... 39
Adjusting system performance in Microsoft Windows . . . . . . ............................. 39
Adjustingfan control ................................................................. 40
Memorycards .......................................................................... 41
Supported formats .................................................................. 41
Insertingthe memory card ........................................................... 41
Removingthe memory card .......................................................... 41
ofyourdevice .........................................................
ckingthe device ......................................................
tion .....................................................................
nnecting . . . . ...........................................................
e device for the first time ..................................................
19
19 20 20 21
Fujitsu 3
Contents
Loudspeakers and microphones . . ........................................................ 42
SIM card (configuration de pendent) . . . . . . ................................................. 43
Insertingthe SIM card ............................................................... 43
Removingthe SIMcard .............................................................. 44
Wireless components Wireless LAN / Bluetooth / LTE . . . . .................................. 45
Switching the wireless components on and off ......................................... 45
Settingup WLANaccess ............................................................ 45
Accessvia LTE ..................................................................... 45
Ethernetand LAN ....................................................................... 46
PortReplicator(optional) ................................................................ 47
PortsonthePortReplicator .......................................................... 47
Connecting the notebook to the Port Replicator . . . . . .................................. 48
Connecting the mains adapter to the Port Replicator . .................................. 49
Switching on the notebook via the port replicator . . . . . .................................. 49
Disconnecting the notebook from the Port Replicator .................................. 50
Securityfunctions ..................................................................... 51
Configuring the fingerprint sensor ........................................................ 51
Configuringthe palmvein sensor ......................................................... 52
Usingthe Security Lock ................................................................. 52
Configuringpassword protection in BIOSSetup Utility ...................................... 53
Protecting BIOS Setup Utility (supervisor and user password) . .......................... 53
Password protection for booting of the operating system . .............................. 55
Passwordprotectionfor theharddisk ................................................. 55
Trusted Platform Module (TPM) (device-dependent) . . . . . .................................. 56
EnablingTPM ....................................................................... 56
DisablingTPM ...................................................................... 56
SmartCard reader (configuration dependent) . ............................................. 57
Insertingthe SmartCard ............................................................. 57
Connectingexternal devices ........................................................... 58
Connecting an external monitor . . ........................................................ 59
Connecting USB devices ................................................................ 60
USBconnectionwith charging function (USB Type-C) .................................. 61
USBportwithchargingfunction (AnytimeUSBcharge) ................................. 62
HowtoremoveUSBdevicescorrectly ................................................ 62
Headsetport ........................................................................... 63
Removing and installing components during servicing .. . .............................. 64
Notes on installing and removing boards and components .................................. 64
Preparing to remove components ........................................................ 65
Removinga cover ....................................................................... 66
Installingand removing memory expansion ................................................ 67
Removing memory modules . . ........................................................ 67
Installinga memory module .......................................................... 68
Installing and removing an M.2 m odule (configuration dependent) . .......................... 68
Installing an M.2 module . ............................................................ 68
Removing an M.2 module ............................................................ 69
Attachingthe cover ..................................................................... 70
Finishing component removal ............................................................ 70
Settings in BIOS Setup Utility . . ........................................................ 71
Startingthe BIOS SetupUtility ........................................................... 71
Operatingthe BIOS SetupUtility ......................................................... 72
4 Fujitsu
Contents
ExitingBIOS Setup Utility ................................................................ 73
Exit Saving Changes - save changes and exit BIOS Setup Utility . . ..................... 73
Exit Discarding Changes – Discard change s and exit BIOS Setup Utility . . . .............. 73
Load Setup Defaults – Copy Standard Entries . ........................................ 73
Discard Changes – D isca rd changes without exiting the BIOS Setup Utility . .............. 73
Save Changes - save changes without exiting the BIOS Setup Utility . . . . . . .............. 73
Save Changes and Power Off ....................................................... 73
EraseDisk ............................................................................. 74
Troubleshooting and tips .............................................................. 76
Helpifproblemsoccur ................................................................... 76
Restorecontents of thehard disk from RecoveryCD/DVD .................................. 77
Restoring the system under Windows 10 . . . . . . ............................................ 77
The notebook’s date or time is incorrect ................................................... 78
Whencertaincharacters are enteredonthekeyboard,only numerals arewritten ............. 78
The notebook’s LCD screen remains blank . . . . ............................................ 78
The LCD screen is difficulttoread ........................................................ 78
Theexternalmonitor remains blank ...................................................... 79
Theexternalmonitor is blank orthe image isunstable ..................................... 79
The notebook cannot be started . . . ....................................................... 80
The notebook stops working . . ........................................................... 80
The printer does not print . . . . . ........................................................... 81
The wireless connection to a network does not work . . . .................................... 81
SmartCard reader is not recognised. . . . ................................................... 81
SmartCardPIN forgotten ................................................................ 81
SmartCardlost ......................................................................... 82
Errormessages on thescreen ........................................................... 83
Technical data ......................................................................... 85
LIFEBOOK ............................................................................. 85
Rechargeablebattery ................................................................... 85
Mains adapter (notebook computer) . . . ................................................... 86
Mains adapter (port r eplicator) ........................................................... 86
Manufacturer’s notes .................................................................. 87
Disposaland recycling .................................................................. 87
TCO Certified ........................................................................... 87
Other certification markings .............................................................. 87
Index .................................................................................. 88
Fujitsu 5
Contents
6 Fujitsu

Innovative technology

Innovative technology
... and ergonomic design make your device a reliable and convenient companion.
The device boots very quickly, is ready for immediate use and offers a particularly long operating time because of its high capacity battery.
With the user-friendly "BIOS Setup Utility" you can control your notebook’s hardware and better protect your system against unauthorised access by using the powerful password properties.
Information on the connections and user componen ts of your notebook canbefoundin"
Ports and controls", Page 9.

Further information

The Windows drivers for your device can be found on our Internet site. The factory installation of your device does not support any other operating system. Fujitsu Technology Solutions accepts no liability whatsoever if any other operating system is used.
Software oriented components of these instructions refer t o Microsoft products, if they come within the scope of the delivery.
If you install other software products, pay attention to the operating instructions of the manufacturer.
Fujitsu 7
Innovative technology

Notational conventions

Pay particular attention to text marked with this symbol. Failure to observe these warnings could pose a risk to health, damage the device or lead to loss of data. The warra nty will be invalidated if the device becomes defective through failure to observe these warnings.
Indicates important informa
tion for the proper use of the device.
►
This font
This font
This font
"This font"
Key
This font
Indicates an activity that must be performed
Indicates a result
indicates data entered the command line, e.g. start a program (star
indicates information that is displayed on the screen by a program, e.g.:
Installation is complete.
Indicates
• terms an d texts used in a software interface, e.g.: Click on Save
• names of programs or files, e.g. Windows or setup.exe.
Indicates
• cross-references to another section, e.g. "Safety information"
• cross-references to an external source, e.g. a web address: For more information, go to "
• Names of CDs, DVDs and titles or designations for other materials, e.g.: "CD/DVD Drivers & Utilities" or "Safety/Regulations" manua l
indicates a key on the keyboard, e.g: indicates terms and texts that are emphasised or highlighted, e.g.: Do
not switch off the device
using the keyboard in a program dialogue or at
your password (Name123) or a command used to
t.exe)
F10
8 Fujitsu

Ports and controls

Ports and controls
This chapte r presents the individual hardware components of your device. It gives an overview of the indicators and ports of the device. Please familiarise yourself with these components before you start to work with the device.

FUJITSU LIFEBOOK E5411

Front

3
4
2
1
5 1
6
1 = Microphone (optional) 2 = WebCam-Shutter (option al) 3 = WebCam (optional) 4 = Infrared camera sensors (optional) 5 = WebCam LED (optional) 6 = Loudspeakers 7 = ON/OFF button
8
7
8 = Status indicators 9 = Fingerprint sensor (optional) or palm
10 = Memory card slot 11 = Touchpad buttons 12 = Touchpad 13 = Status indicators
6
9
10
11
12
13
sensor (optional)
Fujitsu 9
Ports and controls

Left side

1 2 3 45
1 = DC input connector (DC 2 = VGA monitor port 3 = USB port Intel® Thun
(USB Type-C Gen4) wi function and displ

Right side

1 = Headset p 2 = USB port 3.2 Gen1 (USB Type-A) 3 = HDMI por
ort
t
IN)
derbolt™ 4
th charging
ay port
4 = USB 3.2 Gen1 port with c
(USB Type-A, Anytime
5 = SmartCard reader (optional)
1 2 35
4 = LAN port 5 = Security lock device
4
harging function
USB charge)
10 Fujitsu

Bottom

Ports and controls
132
5
4
1 = Battery (SIM 2 = Battery release 1 3 = Memory serv
modules, M
Fujitsu 11
card under the battery)
ice compartment for DIMM
.2 mo dule and LTE module
4 = Port replica 5 = Battery release 2
tor port
Ports and controls

FUJITSU LIFEBOOK E5511

Front

3
4
5
2
1
1
6
1 = Microphon 2 = WebCam-Shutter (optional) 3 = WebCam (op 4 = Infrared camera sensors (optional) 5 = WebCam LE 6 = Loudspeakers 7=ON/OFFb 8 = Status indicators
e (optional)
tional)
D (optional)
utton
8
7
9 = Separate n 10 = Fingerprint sensor (optional) or palm
sensor (optional) 11 = Memory ca 12 = Touchpad 13 = Touchpa 14 = Status indicators
14
6
9
13
umeric keypad
rd slot
d buttons
12
10
11
12 Fujitsu

Left side

Ports and controls
1 2 3 45
1 = DC input connector (DC 2 = Monitor port (VGA) 3 = USB port Intel® Thun
(USB Type-C) with ch and display port 1.

Right side

1 = Headset p 2 = USB port 3.2 Gen1 (USB Type-A) 3=Display
ort
port
IN)
derbolt™ 4
arging function
2
4 = USB 3.2 Gen1 port with c
(USB Type-A, Anytime
5 = SmartCard reader (optional)
1 2 35
4=HDMIport 5 = LAN port 6=Securit
4
y Lock device
6
harging function
USB charge)
Fujitsu 13
Ports and controls

Bottom

5
132
4
1 = Battery (SIM 2 = Battery release 1 3 = Memory serv
modules, M
14 Fujitsu
card under the battery)
ice compartment for DIMM
.2 module and LTE module
4 = Port Replica 5 = Battery release 2
tor port

Important notes

ImportantnotesNotes

Safety notes

SafetynotesNotes
This chapter contains essential safety information which must be followed when working with your notebook. Other notes also provide useful information which will help you with your notebook.
Please follow the safety notes provided in the "Safety/Regulations" manual as well as the safety notes given below.
Please pay special attention to the sections in the manual marked with the symbol on the left.
When connecting and disconnecting cables, observe the relevant notes in this operating manual.
In order to pre ven t burn injury or the device from overheating, do not lay the device directly on your lap and make sure that the ventilation openings are not obstructed.
Read the information on the ambient conditions in the "
Page 85 and "First-time setup of your device", Page 19 before preparing your
notebook for use and sw itching it on for the first time.
When cleaning the device, please observe the relevant notes in the section "
Pay attention to the additional safety notes for devices with wireless components provided in the "Safety/Regulations" manual.
Please refer to the notes in the chapter "
components during servicing", Page 64.
Cleaning the notebook", Page 18.
Important notes
Technical data",
Removing and installing
This noteboo equipment. I please cont
Opening an
Please op
Fujitsu 15
k complies with the relevant safety regulations for data processing
f you have questions about using your notebook in a particular area,
act your sales outlet or our Hotline/Service Desk.
gle of the LCD screen
en the LCD screen carefully until you feel resistance. Do not try to open it further with force!
Important notes

Additional safety notes for devices with radio components

Radiocomponent:WirelessLAN:Bluetooth,safetynotes
If a radio component (Wireless LAN, Bluetooth, LTE) is integrated in your notebook, you must be sure to observe the following safety notes when using your notebook:
• Switch off the radio components when you are in an aircraft or driving in a car.
• Switch off the radio components when you are in a ho spital, an operating room or near a medical electronics system. The transmitted radio waves can impair the operation of medical devices.
• Switch off the radio components when you let the device get near flammable gases or into hazardous environments (e.g. petrol station, paintshops), as the transmitted radio waves can cause an explosion or a fire.
For information on how to switch radio components on and off, see chapter
Switching the wirele ss components on and off", Pa ge 45.
"

Energy saving

NotesEnergyEnergysaving
Switch the notebo are not using them You will then be a
ok off when it is not in use. Switch off external, connected devices if you
. If you use the energy saving functions, the notebook uses less energy.
ble to work for longer before having to recharge the battery.
Energy efficien You save money w
Energy savin
► Make use of the power mana gement features (see ""Using the power-managemen t features",
Page 39").
16 Fujitsu
cy is increased and the environmental impact is reduced.
hile protecting the environment.
g under Windows
Important notes

Travelling with your notebook

MobileoperationNotesTr ansportationNotebook
Please observe the points listed below when travelling with your notebook.

Before you travel

► Back up important data stored on your hard disk.
NotebookTravel,notebook
► Switch off the wireless component for data security reasons. With data trafficviaawireless
connection, it is also possible for unauthorised third parties to receive data.
Information on activating data encryption is provided in the documentation for your wireless component.
► If you wish to use your notebook during a flight, first check with the flight
attendants if it is OK to do so.
When travelling in other countries
► If you are travelling abroad, check that the mains adapter can be operated with the
local mains voltage. If this is not the case, obtain the appropriate mains adapter for your notebook. D o not use any other voltage converter!
► Check whether the local mains voltage a nd the power cable are compatible. If this is
not the case, buy a power cable that matches the local conditions.
► Contact the relevant authorities of th e country you will be travelling in as to
whether you may operate the radio component integrated into your notebook computer. Please observe the additional safety instructions for devices with radio components, found in the handbook “Safety/formalities”.

Notebook: transporting

Protect the notebook from severe shocks and extreme temperatures (e.g. direct sunlight in a car).
► Switch the notebook off. ► Unplug the mains adapter and all external devices from the power socket. ► Disconnect the mains adapter cable and the data cables for all external devices. ► Close the LCD screen. ► To protect against damaging jolts and bumps, use a notebook carrying
case to transport your notebook.
Fujitsu 17
Important notes

Cleaning the notebook

Do not clean any interior parts yourself; leave this job to a service technician.
Only use cleaning products designed for computers. Normal household cleaners and polishes can damage the markings on the keyboard and the device, the paintwork or the notebook itself.
Ensure that no liquid enters the notebook.
The LCD screen very sensitive to scratches. Only clean the display surface with a very soft, slightly damp cloth.
► Switch the notebook off
CleaningNotesNotebookKeyboardTouchpadLCDscreen
► In order to prevent accidentially switch ing the device o n, remove the power cable from the mains
adaptor and remove the battery (see " The surface can be cleaned with a dry cloth. If particularly dirty, use a cloth which has
been moistened in mild domestic detergent and then carefully wrung out. You can use disinfectant wipes to clean the keyboard and the touchpad.
Ensure that no liquid enters the device.
.
Removing and installing the battery", Page 37).
18 Fujitsu

First-time setup of your device

First-time setup of your devic
First-timesetu pGettingstarted
When the device is delivered, the battery is located in the battery compartment. The battery must be charged if you want to operate your device using the battery.
When used on the move, the built-in battery provides the device with the necessary power. You can increase the operating time by using the available energy-saving functions.
For instructions on how to connect exte rnal devices (e.g. mouse, printer) to your device, please refer to the operating manual for your device.
Unpacking and
► Unpack all the individual parts.
► Check y our
Please read the chapter "Important notes", Page 15.
If your device is equipped with a Windows operating system, the necessary hardware drivers and supplied software are already pre-installed.
Beforeyouswitchonthedeviceforthefirst time, connect it to the mains voltage using the mains adapter, see " adapter must be connected during the entire installation process.
A system test is performed when your device is first switched on. Various m essages can appear. The display may remain dark for a short time or may flicker.
Please follow the instructions on the screen.
NEVER switch off your device during the first-time setup process.
Mains adapter connecting", Page 20.Themains
checking the device
Should you discover any damage that occurred during transportation, notify your local sales outlet immediately!
PackagingTransport
device for any visible damage w hich may have occurred during transportation.
e
You m a y n e
Fujitsu 19
ed the packaging in the future, if you need to transpo rt your device.
First-time setup of your device

Selecting a location

SelectingalocationDeviceM ainsadapter
Select a suitable location for the device before setting it up. Follow the instructions below when doing so:
• Never place the device or the mains adapter on a heat-sensitive surface. The surface could be dama ged as a result.
• Never place the device on a soft surface (e.g. carpeting, upholstered furniture, bed). This can block the air vents and cause overheating and da mage.
• The underside of the device heats up during normal operation. Prolonged contact with the skin may become unpleasant or even result in burns.
• Place the device on a stable, flat, non-slippery surface. Please note that the rubber feet of the device may mark certain types of delicate surfaces.
• Keep other objects at least 100 mm / 3.94 inches away from the device and its mains adapter to ensure adequate ventilation.
• Never cover the ventilation slots of the device .
• Do not expose the device to extreme environmental conditions. Protect the device from dust, humidity, and heat.

Mains adapter connecting

PreparingforoperationMainsadapter
Observe the safety notes in the enclosed "Safety/Regulations" manual.
The supplied power cable conforms to the requirements of the country in which you purchased your device. Make sure that the power cable is approved for use in the country in which you intend to use it.
► Connect the power cable (1) to the power
adapter provided for the device, see chapter "
Technical data", Page 85.
► Plug the mains cable (2) into a mains outlet.
3
► Connect the mains adapter cable (3) to
the DC jack (DC IN) of the device.
2
1
20 Fujitsu
First-time setup of your device
Switching on the device for the first time
Switchingonforthefirsttime
When you switch on the device for the first time, the supplied software is installed and configured. Because this procedure must n ot be interrupted, you should set aside enough time for it to be fully completed and connect the device to the mains using the mains adapter.
During the installation process, DO NOT restart the device unless you are requested to do so!
To make it easier to use yo is pre-installed on the
► During installat
hard disk.
ion, follow the instructions on screen.
If a Windows ope information on the device or o
You can find inf on the Intern
et at "
ur device for the first time, the operating system
► Switch on your device.
rating system is installed on your device, you will find more
the system and drivers, help programmes, updates, manuals etc. on
n the Internet under "
http://www.fujitsu.com/fts/support/".
ormation and help on the Windows operating system functions
http://windows.microsoft.com".
Fujitsu 21

Working with the notebook

Working with the notebook
Notebook,operationNotebook
This chapter describes the basics for operating your notebook. Please read the chapter entitled " devices such as a mouse and a printer to the notebook.

Status indicators

Statusindicators
The status indicators provide information about the status of the power supply, the hard disk and the keyboard fun ctions.
Connecting external devices", Page 58 for instructions on how to connect
Please refer to the notes in "Important notes", Page 1 5.
F
22 Fujitsu
Indicator Description
Power-on indicator/Standby
StandbyindicatorPower-onindicator
• Indicator is illuminated: The notebook is switched on.
• Indicator flashes: The notebook is in standby mode.
• Indicator is off: The notebook is switched off.
Battery charging indicator/
The state of charge of the ba
• The indicator lights up wh
• The indicator lights up orange: the mains adapter is connected and the battery is being charged.
• Indicator flashes orange be charged as the batter is continued as soon as t
• Indicator flashes red: An error has occured.
• The indica tor is not i
BatterystatusindicatorBatterysymbolBatteryindicator
Battery indicator
• The indicator lights up white: The battery charge is between 51% and 100% of its maximum.
• The indicator ligh of its maximum.
• The indicator lights up red: The battery is charged to between 0% and 12% of its maximum capacity.
• Indicator flash
Drive indicat
DriveIndicator
The indicator
Working w ith the notebook
power connector
ttery is shown by the battery indicator.
ite: The battery is charged or no battery is inserted.
: the mains adapter is connected but the battery cannot
y is too h o t or cold for charging. The charging process
he battery reaches a permissible temperature again.
lluminated: th e mains adapter is not connected.
ts up orange: The battery charge is between 13% and 50%
es red: An error has occured.
or
lights up: The hard disk drive is being accessed.
Radio compon
• Indicator is
ents indicator
illuminated: The wireless components are switched on.
• Indicator is off: The wireless components are switched off.
F Lock indicator
F
IndicatorF Loc k
The indicator lights up: The key combination
Fn
F
+
has been pressed. Instead of the imprinted standard functions of the function keys, the Fn functions can be executed by pressing the keys directly (see chapter "
Function keys and
key combinations", Page 29).
Num Lock indicator
IndicatorNum Lock
Indicator is illuminated: The
Num
key has been pressed. The virtual numerical keypad is activated. You can output the characters indicated on the upper right of the keys.
Fujitsu 23
Working with the notebook
Indicator Description
Caps Lock indicator
IndicatorCap sLock
Indicator is illuminated: The Caps Lock key has been pressed. All th e characters you type will appear in upper case. In the case of overlay keys, the character printed on the upper left of the key will appear when that key is pressed.
Scroll Lock indicator
IndicatorScrollLock
Indicator is illuminated: effect that this key has va
the key combination
Fn+Scr
ries between applications.
has been pressed. The
24 Fujitsu

Switching on the notebook

The power-on indicator is lit.

Notebook: switching off

Back up your data and close all applications before you switch off your device. Otherwise data might be lost.
Working w ith the notebook
► Open the LCD screen.
Switchingon
► Press the ON/OFF button for about 1
second to switch the notebook on.
► Shut down the operating syste m correctly.
Notebook
► If the notebook does not switch itself off
automatically, press the ON/OFF button for about 5-10 seconds.
► Close the LCD screen.
Fujitsu 25
Working with the notebook

Keyboard

KeyboardNumerickeypadNumerickeypadButtons
The keyboard of your notebook is subject to continuous wear through normal use. The key markings are especially prone to wear. The key markings are liable to wear away over the life of the notebook.
The keyboard has been desig Some enhanced keyboard fun
The following descriptio are described in the relev
The figure below shows how The example applies when
The illustrations show
n of keys refers to Windows. Additional functions supported by the keys
ant manuals supplied with your application programs.
the Caps Lock key has not been activated.
=
+
0
=
0
ned to provide all the functions of an enhanced keyboard. ctions are mapped with key combinations.
to access the different characters on keys with overlaid functions.
n below may differ from your a ctual device.
Num
}
}
=
0
=
}
0
+
=
0
}
}
Alt Gr
26 Fujitsu
Key Description
Backspace key
The Backspace key deletes the character to the left of the cursor.
BackspaceBackspace
Working w ith the notebook
Tab key
The Tab key moves the cursor to
Tabkey
the next tab stop.
Enter key (return)
The Enter key terminates is executed when you pres
EnterkeyReturnEnterLinefeed
a command line. The command you have entered
sthiskey.
Caps Lock key
The Caps Lock key activates the Caps Lock m ode, and the corresponding icon is displayed in the Windows information area. In Caps Lock mode, all of the characters you type appear in uppe r case. In the case of overlay keys, the character printed on the upper left of the key will appear when that key is pressed. To cancel the Caps Lock function, simply press the Caps Lock key again.
ShiftkeyC apsLock
Shift key
The Shift key ca keys, the chara keyispressed.
ShiftkeyShif t
uses uppercase characters to appear. In the case of overlay
cter printed on the upper left of the key appears when that
Fn key
Fn
The
"
Function ke
Fnkey
key activ
ates the Fn function of an overlay key (see c hapter
ys and key combinations", Page 29).
Cursor keys
The cursor left, or ri
CursorkeysCursorcontrol
keys move the cursor in the direction of the arrow, i.e. up, down,
ght.
Windows key
The Windows key switches between the start screen and the last used application.
Windowskey
Menu key
The Menu key opens the menu for the active application.
Fujitsu 27
Working with the notebook

Virtual numeric keypad

NumerickeypadVirtualnumerickeypadNumLock
LIFEBOOK E5411 has a virtual number pad, whereas LIFEBOOK E5511 has a separate num ber pad.
To provide the convenience of a numeric keypad, your keyboard is equipped with a virtual numeric keypad. The special keys of the virtual numeric keypad are recognisable by the numbers and symbols printed in the upper right corner of each key. If you ha ve switched on the virtual numeric keypad, you can output the characters shown on the upper right of the keys.
The keyboard layout shown below may differ from your actual device.
1 = Valid characters when the
key is not activated
Num
2 = Valid characters when the
keyisactivated
Further information about the status indicators can be found in chapter "
Status indicators", Page 22.
Num
Default settings
With default settings, each button must be pressed in combination withFnin order to enter the characters of the virtual numeric keypad.
In the BIOS setup utility, you can enable the function that allows you to enter the characters of the virtual numeric keypad directly without
► To d o s o , i n th e Advanced-Keyboard Features menu select On or Off instead of On/Padlock Off.
With Windows, the Num Lock function can still be switched on an d off using the Num key r egardless of whether On or
28 Fujitsu
Fn
.
Off
is set in the BIOS.
Working w ith the notebook

Separate number block

NumerickeypadSeparatenumerickeypadNumLock
LIFEBOOK E5411 has a virtual number pad, whereas LIFEBOOK E5511 has a separate number pad.
The keyboard of your notebook has a separate number block on the far right.

Function keys and key combinations

Keycombinations
The following description of the function keys and key combinations applies to Windows operating systems. Some of the functions described below may n ot work in other operating systems and with some device drivers.
Other key combinations are de scribed in the relevant manuals supplied with your application programs.
Key combinations are entered as follows:
► Press the first key in the combination and keep it pressed. ► While holding the first key down, press the other key or keys in the combination.
Function key Description
Switch microphone on/off
This function key switches the m icrophone off and o n .
F1EnableDisable
Switching the loudspeakers on and off
Use this function key to sw itch your notebook’s loudspeakers off and on.
F2LoudspeakersLoudspeakers
Decrease volume
This function key reduces the volume of the built-in loudspeakers.
ume
F3Vol
Fujitsu 29
Working with the notebook
Function key Description
Increase volume
This function key increases the volume of the built-in loudspeakers.
F4Volume
Switching the wireless c omponents on / off
This function key switches the wireless c omponents off or on.
F5Wirelesscompone nt sWirelesscomponents
Switching the touchpad and touchpad buttons on/off
This function key switches the touchpad and the touchpad buttons off or on.
F6TouchpadTouchpadbuttonsTouchpad
Decrease screen brightness
This function key decreases the brightness of the screen.
F7LCDscreenScreenbrightness
Increase screen brightness
This function key increases the brightness of th e screen.
F8Screenbrightness
Power management fu
Use this function k chapter "
F9Energysavingf unct ions
Toggle output scr
If an external mon is to be display
Screen output i
• only on the not
• on the LCD screen of the notebook and the external monitor at the same time
• only on the ex This setting is useful if you would like a high resolution and a
high refresh rate on an external monitor.
putscreen
F10Toggleo ut
Prt Scrn
This function key ta kes a screenshot of the current screen display and saves it to the clipboard.
Num Lock
ction key activates the virtual number block. The
This fun
ers found on the upper right of the k eys are then output.
charact
nctions
ey to activate the energy saving functions (see
Using the
power-management features", Pa ge 39).
een
itor is connected, the screen on which the output
ed can be selected with this function key.
s possible:
ebook’s LCD screen
ternal monitor
30 Fujitsu
Combination Description
Switch between open applicatio
Usethiskeycombinationtoswit applications.
Alt+Tab
Del
AltCtrl
++
Windows security/Task-Manager
This key combination opens the Windows security/Task-Manager window.
Ctrl+Alt+Del
Back tab
This key combination moves the cursor back to the previous tab stop.
Shift+TabBacktab
Key combinations using the Windows keys are detailed in the manual for your operating system.
In addition, the following non-labelled key combinations are supported:
Fn Fn
Fn
+ +
+
S
= Pause
B
= Break
R
=SysRq
•
•
•
Working w ith the notebook
ns
ch between several open
Fujitsu 31
Working with the notebook

F-Lock setting

The F-Lock setting can b e used to s et either the hot ke ys or the function keys as the primary function for the upper row of keys.
The F-Lock function is deactivated by default as delivered.
► F-Lock is turned on and off by pressing
When F-Lock is turned on, it remains activated like the
Changing t he F-Lock setting changes the primary and secondary key functions as follows:
Status Hot Key Function key
F-Lock is deactivated (F-Lock symbol is not illuminated)
F-Lock is activated (F-Lock symbol is illuminated)
The F-Lock toggle function can be deactivated in the BIOS setup utility.
If the F-Lock toggle function is deactivated, the F-Lock symbol is continuously on and the function keys become the primary function.
Fn+Esc
.
Caps Lock
The hot key functions are the primary behaviour:
► They are used by
simply pressing the corresponding hot key.
The hot key functions are the secondary behaviour:
► They are used by
Fn
pressing
+ the hot
key.
key.
The function keys become the secondary behaviour:
► They are used by
pressing function key.
The function keys become the primary behaviour:
► They are used by
simply pressing the corresponding function key.
Fn
+the
► To d o so , in the Advanced - Keyboard Features - F-Lock menu select disabled instead of enabled.

Keyboard with background lighting (optional)

dlighting
KeyboardBackgroun
On this version of the keyboard, repeated pressing of the key combination
space bar
allows the background lighting to be switched on and off and also
Fn
+
a choice to be made between two levels of brightness.
In battery mode, it is recommended to turn on the backlight only when needed and to use the lower brightness level to maximize battery life.
Country
and keyboard settings
► Change the country and keyboard settings as described in the documentation for your operating
system.
32 Fujitsu

Touchpad and touchpad buttons

Keep the touchpad clean. Protect it from dirt, liquids and grease.
TouchpadTouchpad
Never use the touchpad if your fingers are dirty.
Do not rest heavy objects (e.g. books) on the touchpad or the touchpad buttons.
Working w ith the notebook
1
1 = Touchpad
2 = Touchpad buttons
2
You can move the cursor using the touch pad.
The touchpad buttons allow you to select and execute commands. They correspond to the buttons on a conventional mouse.
You can also deactivate the touchpad via the keyboard, so that you c annot move the cursor unintentionally (see chapter "
Moving the poin
► Move your finger on the touchpad.
Touchpad
The pointer w
ill move.
ter
Function keys and key combinations", Page 29).

Selecting an item

► Move the pointer to the item you wish to select.
Touchpad
► Tap the touchpad once or press the left button once.
The item is selected.

Executing commands

► Move the pointer to the field you wish to select.
Touchpad
► Tap the touchpad twice or press the left button twice.
The command is executed.
Fujitsu 33
Working with the notebook

Dragging items

► Select the desired item.
Touchpad
► Press and hold the left button and, with your finger on the touchpad, drag
the item to the desired position. The item will be moved.

LCD screen

LCDscreenNotes
High-quality LCD screens (TFT) are installed in Fujitsu noteboo ks. For technical reasons, these screens are manufactured for a particular resolution. An optimum and sharp image can only be ensured with the resolution intended for th e particular screen. A screen resolution which differs from the specification can result in an unclear image.
The resolution of your notebook’s screen is set to the optimum at the factory.
With the present standards of production technology, absolutely flawless screen images cannot be guaranteed. There may be a few constantly light or dark pixels (picture elements) on the screen. The maximum permitted number of such faulty pixels is specified in the international standard ISO 9241-307 (Class II).
Example:
A screen with an HD resolution of 1366 x 768 has 1366 x 768 = 1049088 pixels. Each pixel consists of three subpixels (red, green and blue), making a total of about 3 million subpixels. According to ISO 9241-307 (class II), a maximum of 2 light and 2 dark pixels and in addition 5 light or 10 dark subpixels or an equivalent mix (1 light subpixel counts as 2 dark subpixels) are allowed to be defective.
Pixel
A pixel consists blue. A pixel is by complete fun
Subpixel
A subpixel is a within a pixel
Cluster A cluster contains two or more defective pixels or
subpixels in a 5 x 5 pixel block.
of 3 subpixels, normally red, green and
the smallest element that can be generated
ctionality of the display.
separately ad dressable internal structure
that enhances the pixel function.
Backgroun
LCD screen lighting can set th
Synchro
For more
Page 29 un
d lighting
s are operated with background lighting. The luminosity of the background
can decrease during the pe riod of use of the notebook. However, you
e brightness of your screen individually.
nising the display on the LCD screen and an external monitor
information, please refer to the chap ter "
Function keys and key combinations",
der "Toggle output screen".
34 Fujitsu

WebCam and Infrared Camera

Webcam
Depending on the device version, your device may have an integral Webcam with microphone.
Depending on the variant, the device contains an infrared camera instead of the webcam, enabling authentication with Microsoft Windows Hello.
Working w ith the notebook
Depending on the softwar record video clips or tak
The WebCam has its own st
The webcam has a sliding
• The picture quality de
e used, you can use your Webcam to take pictures,
e part in web chats.
atus indicator. The indicator lights up when the WebCam is switched on.
shutter with which the camera can be covered.
pends on the lighting c onditions and the software being used.
• You can only operate the webcam with a particular application (e.g. an Internet telephony program or a video conferencing program which supports a webcam).
• When using the webca
m the notebook support must not wobble.
• The webcam automatically adjusts itself to the current light level. For this reason the LCD screen may flicker while the light level is adjusted.
Further information on using the webcam and on the additional settings which are po ssible for your webcam can be found in the help function of the program which uses the webcam.
Fujitsu 35
Working with the notebook

Rechargeable battery

RechargeablebatteryBatteryLife,batteryRechargeablebatteryRechargeablebattery
When not plugged into a ma ins socket, the notebook runs on its built-in battery. You can increase the life of the battery by caring for the battery properly. The average battery life is around 500 charge/discharge cycles.
You can extend the battery life by taking advantage of the available energy saving functions.

Charging, caring for and maintaining the battery

BatteryBattery
The notebook’s rechargeable battery can only be charged when the ambient temperature is between 5°C / 41°F and ma x. 35°C / 95°F.
You can charge the battery by connecting the notebook to the mains adapter
Mains adapter connecting", Page 20).
(see "
Please note that the battery will not be charged if the battery state of charge is between 90% and 100%. If the battery state of charge is less than 90% and the mains adapter is connected, the battery will be charged to 100%.
When the battery state of charge is low, a message from the operating system appears. If you do not connect the mains adapter within about 5 minutes of the message appearing, your notebook will automatically switch off.
monitoring the b attery charging level
BatteryBatterystatusmeter
Windows also has a "Battery status meter" in the taskbar for monitoring the battery capacity. When you place the mouse pointer on the battery symbol, the system displays the battery status.
Storing the battery
rge,battery
acity,battery BatteryBatterySelf-discha
chargingcap
Store battery packs in a dry environment at a temperature between 0°C / 32°F and 30°C / 86°F. The lower the temperature at which the batteries are stored, the lower the rate of self-discharge.
If you will be storing batteries for a longer period (more than two months), the battery charge level should be approx. 30 %. To prevent exhaustive discharge which would permanently damage the battery, check the level of charge of the battery at regular intervals.
To be able to make use of the optimal charging capacity of the batteries, the ba ttery should be completely discharged and then fully recharged.
If you do not intend to use a battery for long periods of time, remove it from the notebook. Never store a battery in the device.
If the device will not be used for a period of more than two days, remove the batteries from the device so that their state of charge is maintained.
36 Fujitsu
Working w ith the notebook

Removing and installing the battery

Only use batteries approved by Fujitsu for your notebook.
Never u se force when fitting or removing a battery.
Make sure that no foreign bodies get into the battery connections.
Never store a battery for long periods in the discharged state. This can make it impossible to recharge.
The LIFEBOOK E5511 is shown below. The procedure is identical for both device variants.
Removing a battery
► Prepare for removal, see chapter "Preparing to remove components", Page 65.
1 HOLD
1
a
3
3 PULL UP
2
► Slide the l ► Slide the locking device (2) in the direction of the arrow. ► Grasp the
in the di
Fujitsu 37
ocking device (1) in the direction of the arrow and hold it in place.
opening (b) and lift the battery out of the battery compartment
rection of the arrow (3).
Working with the notebook
Installing a battery
2
1
► Position the battery at the edge. ► Insert the battery into the battery compartment until it engages positively ( 1) ► Slide the locking device (2) in the direction of the arrow. ► Complete the removal, see chapter "
Finishing component removal", Page 70.
38 Fujitsu
Working w ith the notebook

Using the power-management features

PowerPowerBattery
The notebook uses less power when the available power-management features are used. You will then be able to work longer when using the battery before having to recharge it.
Power efficiency is increased and environmental pollution reduced. By choosing the best power options, you can make significant savings and at the s ame time help protect the environment.
When you close the LCD screen, depending on the setting in Windows, the notebook automatically enters a powe r saving mode.
► Select the power management functions in your Control Panel.
If you need further information about an option, you can get help about most settings by pressing the key combination
When the notebook i
During power savin orinaswapfile on t
Never turn off yo nearly empty, cl
If you do not intend to use y our notebook for a long period of time:
► Exit power saving mode if necessary via the mouse or keyboard or by switching on th e
notebook.
► Close all opened programs and completely shut down the notebook.
s in power-saving mode, the following must be remembered:
g mode, open files are held in the main memory
he hard disk.
ur notebook while it is in a power saving mode. If the built-in battery is
ose the open files and do not go into power saving mode.
Fn+F1
to show the Microsoft help.

Adjusting system performance in Microsoft Windows

Your system is supplied with an optimally adjusted balance between system performance , fan noise and battery life. If required, you can chang e the system performance in mains operation or in battery operation separately by selecting the battery icon in the Windows taskbar with the Windows Performance Power Slider.
• Maximum system performance increas es fan noise and reduces battery life.
• Maximum battery life limits system performance.
Fujitsu 39
Working with the notebook

Adjusting fan control

You can adjust the fan control in the BIOS Setup Utility. The following settings are available:
• Normal: The system is cooled to ensure that the maximum system performance is always
available and to keep the housing temperature as low as possible.
• Silent: The fan rotation speed, and therefore the noise created by the fan, is reduced.
► Call up the BIOS Setup Utility. ► In the menu Advanced - Miscellaneous Configurati ons select the Fan Control function. ► Choose the setting Normal or Silent.
Instructions for how to call up and operate the BIOS-Setup-Utility can be found in chapter "
With the Fujitsu Utility Function Manager you can also switch between these two settings with Windows. In the Function Manager, select the Fan menu item with the options Quiet Mode (corresponds to Silent)andNormal Mode.
Settings in BIOS Setup Utility", Page 71.
40 Fujitsu

Memory cards

Slot
Your notebook is equipped with an integrated memory card reader.
Observe the manufacturer’s instructions when handling the memory cards.
Memorycard

Supported formats

Your notebook supports the following forma t:
• Secure Digital (SD

Inserting the memory card

TM
card)
► Carefully push the memory card into the
slot until you feel it click into place. The label area must be facing upward. Do not apply any force, otherwise the delicate contact surfaces could be damaged.
Memorycard
Depending on the particular type
used, the memory card may protrude slightly from the slot.
Working w ith the notebook

Removing the memory card

Memorycard
In order to protect your data, always follow the correct procedure for removing the card (see the documentation for your operating syste m).
► On devices with card locking: Press
on the memory card (1).
Memorycard
The memory card is released and
can now be removed.
► Pull the memory card out of the slot (2).
1
2
Fujitsu 41
Working with the notebook

Loudspeakers and microphones

MicrophoneLoudspeakersVolumecontrol
You w i l l find information about the exact position of speakers and microphones in chapter "
Please refer to chapter " the volume and also enabling/disabling the loudspea kers via the keyboard.
Ports and controls", Page 9.
Function keys and key combinations", Page 29 for information on setting
If you attach an external microphone, the built-in microphone is disabled.
When you connect headphones or external speakers, the built-in speakers are disabled.
Information on connecting headphones and a microphone can be found in "
Connecting externa l devices", Page 58.
42 Fujitsu
Working w ith the notebook
SIM card (configuration dependent)
The LIFEBOOK E5511 is shown below. The procedure is identical for both device variants.
All device variants support nano SIM cards.
A S IM Card (Subscriber Identity Module) is a chip card which is inserted in a mobile telephone or notebook and, together with an integrated LTE module, enables access to a mobile radio network.
Follow the instructions supplied by the provider of the SIM card.
The SIM card slot is located in the battery compartment and can only be accessed when the battery is removed.
Inserting t he SIM car
► Prepare for installation of the SIM card, see chapter "Preparing to rem ove components", Page 65. ► Remove the battery
► Pull the SIM card holder out of the slot (1). ► Insert the SIM card (a) into the SIM card holder (2) as shown in the
diagram on the SIM card holder (b).
► Slide the SIM card holder back into its slot (3). ► Install the battery again, see " ► Complete the installation, see "
,see"
d
Removing a battery", Page 37.
Installing a battery", Page 38 .
Finishing component removal", Page 70.
2
1
1
3
2
a
b
Fujitsu 43
Working with the notebook

Removing the SIM card

► Prepare for removal of the SIM card, see "Preparing to remove components", Page 65. ► Remove the battery, see "
Removing a battery", Page 37.
2
1
2
3
1
a
b
► Pull the SIM card h ► Remove the SIM card (a) in the arrow direction (2) from the SIM c ard holder (b). ► Slide the SIM car ► Install the battery again, see " ► Complete the re
older out of the slot (1).
d holder back into its slot (3).
Installing a battery", Page 38 .
moval, see "
Finishing component removal", Page 70.
44 Fujitsu
Working w ith the notebook
Wireless components Wireless LAN / Bluetooth / LTE
The installation of radio components not approved by Fujitsu will invalidate the certifications issued for this device.

Switching the wireless components on and off

► Press the key with the radio symbol to switch the wireless components on and off (flight
mode).
WirelessLANWirelessLANBluetoothBluetooth
The wireless component indicator will illuminate when one or more wireless
components are switched on.
If you switch off the radio components, the wireless LAN antenna and the Bluetooth and LTE module will also be switched off.
Pay attention to the additional safety notes for devices with wireless components provided in the "Safety/Regulations" manual.
You can obtain more information on LTE from your service provider.

Setting up WLAN access

• Requirement: A WLAN must be available and you must have the corresponding access information.
Information on config uring the WLAN access c an be found in the documentation for your operating system.

Access via LTE

You can purchase the accessories for LTE reception from your r etailer or your Fujitsu Technology Solutions dealer.
If you have ordered an LTE module, your device will already be prepared when you receive it.
You will find information on establishing the connection with the LTE network in the documentation for the hardware you are using.
Your device can connect with the Internet via the LTE module. To do this, use one of the following types of connection:
• USB dongle a USB stick with your mobile phone provider’s SIM card
• a mobile end-device (e.g. mobile phone) with Bluetooth connection
• a mobile end-device (e.g. mobile phone) with data cable
Fujitsu 45
Working with the notebook

Ethernet and LAN

EthernetLAN
The internal network module of your notebook supports Ethernet LAN. You can use it to establish a connection to a local network (LAN = Local Area Network).
► Connect the network cable to the LAN
port of the notebook (1).
► Connect the network cable t o your
network connection (2).
1
2
Your network administrator can help you to configure and use the LAN connections.
The network cable is not included in the delivery scope. This type of cable can be obtained from a specialist dealer.
Use a shielded network cable (CAT 5e).
46 Fujitsu
Working w ith the notebook

Port Replicator (optional)

PortReplicator
The Port Replicator is a docking device that helps you to quickly connect a Fujitsu Technology Solutions notebook to your peripheral devices, such as a monitor, printer etc.
You simply have to dock the notebook to work with your peripherals. There is no need to connect additional cables.
In ad dition to the port replicator with mechanical docking described here, this system also supports optionally available USB Type-C or Thunderbolt 4 port replicators that are connected to the system via the USB Type-C connector.
Ports on the Port Replic
PortReplicatorPorts
3
2
1
1 = Headphone
jack (righ 2 = ON/OFF button 3 = Connecto
docking p 4 = Key lock (optional) 5 = Unlocki 6 = DC jack socket (DC IN) 7=USB3.2
funct
jack (left), microphone
t)
r on the Port Replicator for the
ort on the bottom of the notebook
ng lever
Gen1 port with charging
ion (USB Type-C™)
13
ator
12
9
10
11
8 = USB port 3. 9 = Displayports 10 = DVI-D mon 11 = VGA monitor port 12 = LAN port 13 = Security Lock device
4
5
6
7
8
2 Gen1 (USB Type-A)
itor port
I port and the neighbouring Displayport cannot be used at the same time.
The DV
Fujitsu 47
Working with the notebook

Connecting the notebook to the Port Replicator

The mains adapter must be connected to the Port Replicator when the notebook is connected to the Port Replicator.
We re commend that the notebook is not operated with the LCD screen closed when the notebook is connected to the Port Replicator. The resulting o verheating can cause reduced performance and increased activity of the integrated fan.
PortReplicator
► Disconnect the mains adapter cable from the DC socket (DC IN) of the notebook.
1
► Position the notebook so that it is in line with the back edge of the Port Replicator. ► Place the
notebook onto the Port Replicator (1) and ensure that it locks into place correctly.
48 Fujitsu
Working w ith the notebook

Connecting the mains adapter to the Port Replicator

► Connect the power cable (1) to the power
adapter provided for the device, see chapter "
► Plug the power cable into the mains
3
2
1
When the notebook is connected to a Port Replicator, the operating system creates a hardware profile for the "Docked " mode. In this profile, for example, th e setting is saved as to which monitor was last used for output. This profile will be loaded, as soon as the notebook is connected to a Port Replicator of the same type.
socket (2).
► Connect the mains adapter cable to the DC
jack (DC IN) of the P ort Replicator (3).
Technical data", Page 85.

Switching on the notebook via the port replicator

► Press the ON/OFF button on the port
replicator to switch the notebook on. The power-on indicator of the Port
Replicator lights up.
Fujitsu 49
Working with the notebook

Disconnecting the notebook from the Port Replicator

3
1
2
► Turn the key in th ► Pull the unlocking lever in the direction of the arrow (2), until you hear the notebook unlatch. ► Lift off the no
e direction of the arrow (1) to unlock the port replicator.
tebook (3).
50 Fujitsu

Security functions

Securityfunctions
Your notebook has several security features that you can use to secure your system from unauthorised access.
This chapter explains how to use each function, and what the benefits are.
Please remember that in some cases, for example, forgetting your password, you may be locked out and unable to access your data. Therefore, please note the following information:
• Make regular backups to external data carriers such as external hard drives, CDs, DVDs or Blu-ray Discs.
• Some secu rity functio of the passwords and ke
If you forget your passwords you will need to contact the our Service Desk. Deletion or resetting of passwords is not co vered by your warranty and a charge will be made for assistance.
If you change the Password Severity setting from Strong to Stringent in the Security BIOS Se tup Utility menu, the Fujitsu Service Desk can no longer reset the password. In this case, the system can remain permanently unusable.
Therefore, Fujitsu recommends to generally set u p a supervisor password with the setting Password Severity = Strong.
Configuring the fingerprint sensor
FingerprintsensorFingerprintsensor
Whether or not your device has a fingerprint sensor depends on the device configuration you have ordered.
ns need you to choose passwords. Make a note
eptheminasafeplace.
Security functions
The fingerprint sensor can record an image of a fingerprint. With additional fingerprint software, this image can be processed and used instead of a password.
► You must install the fingerprint software
in order to be able to use the fingerprint sensor (1).
1
The current AuthConductor Client Basic software for hand vein an d fingerprint sensor is available on the Internet at "
After selecting the product and the operating system, you will find the software under Downloads, Applications, Tools and Utilities.
Fujitsu 51
https://support.ts.fujitsu.com/"
Security functions
Configuring the p alm vein sensor
PalmveinsensorPalmveinsensor
The palm vein sensor can record the image of the pattern of the veins of the hand. Th is image is evaluated by additional software and can be used instead of a password.
Whether your device has a palm vein sensor depends on the device configuration you have ordered.
► To be able to use the palm vein sensor
(1), you must install the software.
1
The current AuthCo is available on the
After selecting t under Downloads,
Using the Secur
Your device comes with a Security Lock mechanism for the Kensington Lock Cable. You can use the Kensington Lock Cable, a sturdy steel cable, to help protect your notebook from theft. The Kensington Lock Cable is available as an accessory.
Fujitsu recommends the use of a c ombination lock.
nductor Client Basic software for hand vein and fingerprint sensor
Internet at "
he product and the operating system, you will find the s oftwar e
Applications, Tools and Utilities.
https://support.ts.fujitsu.com/"
ity Lock
► Fit the Ken
mechanism
UsingtheKensingtonLockCableSecurityLockMechanicalbackupAnti-theftprotection
sington Lock Cable to the
on your notebook.
K
h another Kensington Lock Cable to your Port R eplicator to protect
Attac
ort Replicator from theft as well.
your P
52 Fujitsu
Security functions
Configuring password protection in BIOS Setup Utility
Before using the various options for password protection in the BIOS Setup utility to increase data security, please observe the following:
Make a note of the passwords and keep them in a safe place. If you forget your supervisor password you will not be able to access your notebook. Deletion of the password is not covered by your warranty and a charge will be made for assistance.
Passwordprotection
Your password can be up to letters, numbers and spe
When using special char on the country variants
If you change the Password Severity setting from Strong to Stringent in the Security BIOS Se tup Utility menu, the Fujitsu Service Desk can no longer reset the password. In this case, the system can remain permanently unusable.
Therefore, Fujitsu recommends to generally set u p a supervisor password with the setting Password Severity = Strong.

Protecting BIOS Setup Utility (supervisor and user password)

If you have opened these operating instructions on the screen, we recommend that you print them out. You cannot call the instructions onto the screen while you are setting up the password.
lity
BIOSSetupUti
The supervisor password and the user password both prevent unauthorised use of the BIOS Setup
Utility. With the aid of the supervisor pa ssword you can access all of the functions of the BIOS Setup Utility, while the user password will only give you access to some of the functions. You
can only set up a u ser password if a supervisor password has already been assigned.
32 characters long and can contain
cial characters.
acters, you must remember that these are dependent
of the keyboard used.
Please refer to section "Settings in BIOS Setup Utility", Page 71 for a de scription of how to call up an d operate the BIOS-Setup-Utility.
Fujitsu 53
Security functions
Assigning the supervisor and user passwords
► Start the BIOS Setup Utility and go to the Security menu. ► Select the Set Supervisor Password field and press the Enter key.
With Enter new Password: you are asked to enter a password.
► Enter the password and press the Enter key.
Confirm ne w Password requires you to co n firm the password.
► Enter the password again and press the Enter key.
Changes have been saved is a confi rmat ion that the new password has been saved.
► To set the user password, select Set User Password and proceed exactly as
when configuring the supervisor password. If you do not want to change any other settings, you can exit BIOS Setup Utility.
► In the Exit menu, select the option Save Changes & Exit. ► Select Yes and press the Enter key.
PasswordSupervisorpasswordUserpassword
The notebook is then rebooted and the new password comes into effect. It will now be necessary
to first enter your supervisor or user password in order to open the BIOS Setup Utility.Please note that the user password only provides access to a few of the BIOS settings.
Changing the supervisor or user password
You can only change the supervisor passwo rd when you have logged into the BIOS Setup Utility with the supervisor password.
PasswordSupervisorpasswordUserpassword
► Call the BIOS Setup Utility andgototheSecurity menu. ► When changing the password, proceed exactly as for password assignment.
Removing passwords
To re move a password (without setting a new password) perform the following steps:
password
rd PasswordSupervisor
Userpasswo
► Start the BIOS Setup Utility and go to the Security menu. ► Highlight the Set Supervisor Password or Set User Password field and press the Enter key.
You will be requested to enter the current password by the Enter Current Password prompt.
You will be requested to e nter a new password by the Enter New Password prompt.
► Press the Enter key twice. ► In the Exit menu, select the option Save Changes & Exit. ► Select Yes and press the Enter key.
The notebo ok will now reboot with the password removed.
Removing the supervisor password simultaneously deactivates the user password.
54 Fujitsu
Security functions

Password protection for booting of the operating system

With the supervisor password you have set in the BIOS Setup Utility (see section " also prevent starting of the operating system.
Operatingsystem
Activating system protection
► Start the BIOS Setup Utility and go to the Security menu.
Operatingsystem
► Select the PasswordonBootoption and press the Enter key. ► Select the desired op tion (Disabled, First Boot or Every Boot) and press the Enter key ► Select the Save Changes & Exit option under Exit.
The notebook reboots. You will be prompted to en ter your password (the supervisor password).
Deactivating system protection
► Start the BIOS Setup Utility and go to the Security menu.
Operatingsystem
► Select the PasswordonBootoption and press the Enter key. ► Select the Disabled option and press the Enter key.
If you do not want to change any other settings, you can exit BIOS Setup Utility.
► Select the Save Changes & Exit option under Exit.
The notebook will reboot. The system is no longer password-protected.
Assigning the supervisor an d user passwords", Page 54), you can

Password protection for the ha rd disk

If a s upervisor password has been assigned, a password for the hard disk can also be set in the Hard Disk Security me nu.
The hard disk is protected by this password. Data on this hard disk can only be read into another system if the correct password has been entered.
Fujitsu 55
Security functions

Trusted Platform Module (TPM) (device-dependent)

TPMTrusted PlatformModule
To use the TPM, you must activate the TPM in the BIOS Setup before the software is installed . The condition for this is that you have assigned at least the supervisor password (see "
Instructions on how to call up and use the BIOS Setup Utility can be found in section "

Enabling TPM

• Requirement: You have set a supervisor passw ord, see "Security functions", Page 51.
► Call up the BIOS Setup a ► Mark the TPM (Security Chip) Setting field and press the Enter key ► Select the "Security
Once you have activated the TPM through a reboot, the Clear Security Chip menu option appears.
With Clear Securit been used. With Ena Root Keys, AIK - At
Please note that y encrypted with t
► Select the Exit S ► Press the Enter key and select Yes.
The notebook w
Security functions", Page 51).
Settings in BIOS Setup Utility", Page 71.
nd select the Security menu.
Chip" "Enabled" entry to activate the TPM
yChip, you can delete the owner in the TPM, if the TPM has already
bled, all secret keys generated by applications (e.g. S RK - Storage
testation Identity Keys, etc.) are deleted.
ou will then no longer be able to access the data you have
he keys based on that holder.
aving Changes option in the Exit menu.
ill restart, and TPM will be enabled after the reboot.

Disabling TPM

• Requirement: You have set a supervisor passw ord, see "Security functions", Page 51.
► Call up the BIOS Setup and select the Security menu. ► Mark the TPM (Security Ch ip) Setting field and press the Enter key. ► Select the "Security Chip" "Disabled" en try to d eac tiv ate the TPM ► From the Exit menu, choose the option Exit Saving Changes. ► Press the Enter key and select Yes.
Your notebook will now restart and TPM will be disabled.
56 Fujitsu
Security functions
SmartCard reader (configuration dependent)
Securityfunctions,
SmartCards are not supplied as standard equipment. You can use all SmartCards that comply with the ISO standard 7816-1, -2 or -3. These SmartCards are available from various manufacturers.
With the appropriate software you can use your SmartCard as an alternative to password protection, but also as a digital signature, for encrypting your e-mails or for home banking.
We recommend that you always use two SmartCards. A lways keep one of the SmartCards in a safe place if you are carrying the other SmartCard with you.
In order to be able to take advantage of all the security features of your notebook, you will need a CardOS SmartCard from Fujitsu.
Depending on the device configuration level, your notebook is equipped with a SmartCard reader.
The SmartCard can only be used with a PIN, offering maximum protection even if you lose the SmartCard. In order to maximise your security, the CardOS SmartCard is disabled if three incorrect attempts are made to enter the PIN.
When you use the CardOS SmartCard f or the first time, you will either need to enter the preset PIN "12345678" or the PIN given to you by your systems administrator.
Inserting the S
Do not use force when inserting and removing the SmartCard.
Make sure that foreign o bjects do not fall into the SmartCard reader.
Fujitsu 57
martCard
► Slide the SmartCard into the SmartCard
reader with the chip facing upwards and to the front.

Connecting external devices

Connecting external devices
Always refer to the safety information provided in "Important notes", Page 15 before connecting or disconnecting any devices to or from your notebook.
Always read the documentation supplied with the device you wish to connect.
Never connect or disconnect cables during a thunderstorm.
Never pull at a cable when disconnecting it. Always grasp the plug.
With some devices such as USB devices, it is not necessary to switch off the no tebook and the device before connecting/disconnecting. For more information about whether or not devices need to be switched off, please refer to the documentation supplied with the external device.
Some of the external devices require special drivers (see the o perating system and external device documentation).
58 Fujitsu
Connecting external devices

Connecting an external monitor

An analogue monitor is connected to the analogue VGA monitor po rt, a digital monitor to the DisplayPort or the DVI-D monitor port on the optional Port Replicator.
The HDMI port of your notebook can be used to connect an external amplifier, LCD TV or a plasma TV with an HDMI connection.
MonitorVGAconnectionsock etMonitorportMonitorport
Digital display port (on LIFEBOOK E5511 or on optional port replicator)
Digital DVI-D monitor port (on the optional Port
Analogue VGA monitor port (on notebook or on optional port replicator)
Digital HD
MI port
Replicator)
► Switch off the note book and the external monitor. ► Plug the data cable of the external monitor into the monitor port. ► First switch on the external monitor and then the notebook.
You can also switch between the external monitor and the LCD monitor of the notebook, see chapter "
Function keys and key combinations", Page 29.
You can display the same picture on the external monitor and the notebook LCD monitor simultaneously.
If yo u wish to operate the monitor via a DVI port, use the optional Port Replicator available for your notebook.
Fujitsu 59
Connecting external devices

Connecting USB devices

USBports
On the USB ports, you can connect external devices that also have a US B port (e.g. a DVD drive, a printer, a scanner or a modem).
USB devices are hot-pluggable. This means you can connect and disconnect devices while your operating system is running.
USB 1.x has a maximum data transfer rate of 12 Mbit/s.
USB 2.0 has a data transfer rate of up to 480 Mbit/s.
USB 3.0 has a data trans
USB 3.2 (Gen1) has a dat
USB 3.2 (Gen2) has a da
Additional informat
ferrateofupto5Gbit/s.
a transfer rate of up to 5 Gbit/s.
ta transfer rate of up to 10 Gbit/s.
ion can be found in the documentation for the USB devices.
► Connect the data cable to the
external device.
► Connect the data cable to a USB
port of the notebook.
Device drivers
USB devices will be automatically recognised and installed by your operating system.
60 Fujitsu
Connecting external devices

USB connection with charging function (USB Type-C)

USBconnectionwithchargingfunction(USBType-C)
You can use this USB port to charge or power a connected USB device. This is also possible with connected notebook computers by g oing to the BIOS Setup Utility
under the menu Advanced > Miscellaneous Configurations and activating the function USB Type-C
Power Delivery on System-Off. Instructions for how to call up and operate the BIOS Setup Utility can be found in section "
Settings in BIOS Setup Utility", Page 71.
USB devices are hot-pluggable. This means yo u can connect and disconnect the cables of USB devices while the system is running.
Additional information can be found in the documentation for the USB devices.
With the Port Replicator available as an accessory, the notebook can be supplied with power via the USB port.
► Connect the data cable to the
external device.
+
► Connect the data cable to a USB port
(USB Type-C) of the notebook.
Fujitsu 61
Connecting external devices

USB port with charging function (Anytime USB charge)

You can use this USB port to charge or supply power to a connected USB device (e.g. to charge a PDA or a mobile phone or to connect a USB lamp).
Charging is also possible when the notebook is switched off, if the Anytime USB Charge function is activated in the Advanced menu of the BIOS Setup Utility. If the setting AC is selected, the device will only be charged when the mains adapter is connected.
Please refer to section " of how to call up and operate the BIOS-Setup-Utility.
USBchargingfunction
It is recommended that the notebook be operated with the power supply connected whenever the USB port with charging function is in use, as this function will drain the battery more quickly if an external USB device is being charged.
The power supply unit must already be connected when the notebook is switched off, as otherwise the USB charging function will be disabled and the connected USB devices will not be charged.
Some USB devices (e.g. mobile telephones) require a driver in order to utilise the USB charging function. In this case the USB charging function will not work when the notebook is switched off, as no drivers are active when the notebook is switched o ff.
Settings in BIOS Setup Utility", Page 71 for a description
► Connect the data cable to the
external device.
► Connect the data cable to a USB port
(Anytime USB charg e) of the notebook.

How to remove USB devices correctly

Always cor to ensure
► Left click on the icon to safely remove hardware, located in the taskbar. ► Select t ► Press the Enter key.
62 Fujitsu
he device which you want to shut down and remove.
r the dialogue box which tells you that it is now safe to remove the device.
Wait fo
rectly remove the device according to the rules described below,
that none of your data is lost.
Connecting external devices

Headset port

ConnectingaudiodevicesAudioportsConnectingheadphones
The headset port lets you connect a headset, headphones, external speakers or microphones to your notebook.
► Connect the audio cable to the
external device.
► Connect the audio cab le to the headset
port of the notebook. The internal loudspeakers are disabled.
If you buy a cable from a ret ailer, please note the following information:
The headset port on your notebook is a "3.5 mm jack socket".
If you want to conn ect a headset, headphones or loudspeakers, you will need a "3.5 mm jack plug".
Fujitsu 63
Removing and installing components
during servicing
Removing and installing compo
nents
during servicing
The illustrations shown below may differ from your actual device. They are merely intended to clarify the principles involved.
Only qualified technicians should repair your notebook. Unauthorised opening or incorrect repair may greatly endanger the user (electric shock, fire risk) and will invalidate your warranty.
Servicing Components
After consulting the Hotline/Service Desk, you may remove and install the components described in this chapter yourself.
If you remove and install components without consulting the Hotline/Service Desk, then the warranty of your notebook will be voided.

Notes on installing and removing boards and components

• Switch the notebook off and pull the power plug out of the mains socket.
• Always remove the battery.
• Take care when you u se the locking mechanisms on the battery and any other component.
• Never use sharp objects such as screwdrivers, scissors or knives as leverage to remove covers.
NotesBoardESD
Boards with el shown.
When handli points:
• You must alw object) be
• The equip ment and tools you use must be free of static charges.
•Removeth boards co
• Always hold bo ards with ESDs by their edges.
• Never to
ectrostatic sensitive devices (ESD) are marked with the label
ng boards fitted with ESDs, you must always ob serve the following
ays discharge static build up (e.g. by touching a grounded
fore working.
e power plug fro m the mains supply before inserting or removing
ntaining ESDs.
uch pins or conductors on boards fitted with ESDs.
64 Fujitsu
Removing and inst alling compone nts
during servicing

Preparing to remove components

If you are going to remove or change system components, prepare for t he removal as follows:
Please observe the safety information in c hapter "Important notes", Page 15.
Remove the power plug from the mains outlet !
► Switch the device off.
The device must not be in energy-saving mode !
► Close the LCD screen. ► Remove all the cables ► Turn the de vice over and place it on a sta ble, flat and clean surface. If necessary, lay an
anti-slip cloth on this surface to prevent the device from being scratched.
► Remove the battery
from the device.
(see "
Removing a battery", Page 37).
Fujitsu 65
Removing and installing components

Removing a cover

Under this cover, you can find all the co mponents that can be removed independently by the customer in case service is required (memory module, M.2 module and HDD).
eparing to remove components", Page 65.
► Prepare for remova l, see "
Pr
during servicing
11
2
► Remove the scre
The LIFEBOOK E
Keep the screws in a safe place.
► Lift the cover off the notebook (2).
66 Fujitsu
ws (1).
5411 has 2 screws and the LIFEBOOK E5511 3 screws.
Removing and inst alling compone nts
during servicing
Installing a nd removing memory
MemorymoduleMainmemoryRemovingmemorySystemexpansionSystemexpansion
expansion
If you are asked by the Hotline/Service Desk to remove and install the memory expansion yourself, proceed as follows:
Please observe the safety information in c hapter "Important notes", Page 15.
When installing/removing memory modules, the battery must be removed from the notebook and the notebook must not be connected to the power supply,
Preparing to remove components", Page 65.
see "
Only use memory expansion modules that have been approved for your notebook (see "
Technical data", Page 85 ).
Never use force when installing or re moving a memory extension.
Make sure that foreign objects do not fall into the memory extension compartment.
You must open the service compartment to remove or install a memory module. On some devices, opening the compartment may expose other com ponents. These components should be removed and replaced only by auth orised specialists. Therefore, be sure to observe the following:
Individual components can become very hot during operation. Therefore, we recommend that you wait one hour after switching off the notebook before removing or installing memory modules. Otherwise, there is a risk of suffering burns!
As some components are exposed that are sensitive to static electricity, please take note of chapter "
Notes on installing and removing boards and components", Page 64.

Removing memory modules

► Carefully push the tw o mounting
clips outwards (1).
sion
e Memoryexpan
Memorymodul
The memory module snaps upwards (2).
3
2
1
► Pull the memory module out of its slot
in the dire ction of the arrow (3).
1
Fujitsu 67
Removing and installing components
during servicing

Installing a memory module

► Insert the memory module with the contacts
and the recess (a) facing the slot (1).
MemoryexpansionMemorymodule
2
1
a
► Carefully push the memory module
downwards until you feel it click into place (2).
Installing and removing an M.2 module (configuration dependent)
Your LIFEBOOK is equipped with a service compartment for an M.2 module.
The LIFEBO O K E5411 is shown below. The procedure is identical for all variants. Differences are p ointed out accordingly.

Installing an M.2 module

21
► Inser
► Fasten the M.2 module in place in the slot with the screw (2).
68 Fujitsu
t the M.2 module at a slight angle in the direction of the arrow (1)
he slot on the mainboard.
into t
Removing and inst alling compone nts

Removing an M.2 module

► Undo the screw (1).
The M.2 module snaps slightly upwards.
► Pull the M.2 modul
the mainboard an
e in the direction of the arrow (2) and out of the slot on
d remove it from the casing.
during servicing
1
2
Fujitsu 69
Removing and installing components

Attaching the cover

during servicing
2
2
1
► Place the cover in the correct mounting position (1). ► Tighten the scre
The LIFEBOOK E5
► Complete the installation, see "
ws (2).
411 has 2 screws and the LIFEBOOK E5511 3 screws.
Finishing component removal", Page 70.

Finishing component removal

After you have removed or changed the system components as you required, please prepare your device for operation again as follows:
► Install the battery again (see " ► Turn the notebook the right way up again and place it on a flat surface. ► Reconnect the cables that you disconnected before.
Installing a battery", Page 38).
70 Fujitsu

Settings in BIOS Setup Utility

Settings in BIOS Setup Utility
BIOSSetupUtilitySystemsettings,BIOSSetup UtilityConfiguration,BIOSSetupUtilitySetupSystemconfigurationHardwareconfiguration
The BIOS Setup Utility allows you to set the s ystem functions and the hardware configuration for the notebook.
When it is delivered, the notebook is set to factory default setting s. You can change these settings in BIOS Setup Utility. Any changes you make take effect as soon as you save and exit the BIOS Setup Utility.
The BIOS Setup Utility program contains the following menus:
Info System Advanced
Security Boot Exit

Starting the BIOS Setup Utility

► Start the devic
BIOSSetupUtility
Depending on the setting for Fast Boot in the BIOS Setup Utility the following display,
if applicable, appears on the screen on start-up:
<F2> BIOS Set
► Press the fu ► If a password has been assigned, ent er the password and press the Enter key.
Displays information relating to the BIOS, processor and notebook
Advanced system settings
Configuration of various hardware components, such as mouse, keyboard, processor
Password settings and security functions
Configuration of the start-up sequence Exits the BIOS Setup Utility
e (switch off/on or reboot the Operating System).
up <F12> Boot Menu
nction key
F2
.
If you have forgotten the password, contact your system administrator or contact our customer service centre.
The BIOS Setup Utility starts.
Fujitsu 71
Settings in BIOS Setup Utility

Operating the BIOS Setup Utility

BIOSSetupUtility
Press the of the individual settings is shown in the right-hand window of the BIOS Setup Utility.
With the
F1
key to display help on the o peration of the BIOS SetupUtility. The description
F9
key you can load the default settings of the BIOS Setup Utility.
► Use the cursor keys
The menu is displayed on the screen.
► Select the option that you want to change with the cursor keys
←
or→to select the m enu in which you would like to configure settings.
↑
or↓.
► Press the Enter key. ► Press the
ESC
key to exit the selected menu.
► For future reference, make a note of the change s you have made (e.g. in this manual).
72 Fujitsu
Settings in BIOS Setup Utility

Exiting BIOS Setup Utility

BIOSSetupUtility
You need to select the desired option in the Exit menu and activate it by pressing the Enter key:
Exit Saving Changes - save ch
► To save the current menu settings and exit the BIOSSetupUtility,selectExit Saving Changesand Yes.
The notebook is rebooted
and the new settings come into effect.
anges and exit BIOS Setup Utility

Exit Discarding Changes – Discard changes and exit BIOS Setup Utility

► To discard the changes, select Exit Discarding Changes and Yes.
The settings in place when BIOS Setup Utility was called remain effective. BIOS
Setup Utility is terminated and the note book is rebooted.
Load Setup Defaul
► To copy the standard entries for all menus of the BIOS Setup Utility,
choose Load Setup Defaults and Yes.
ts – Copy Standard Entries

Discard Changes – Discard changes without exiting the BIOS Setup Utility

► To discard the changes you have made, select Discard Changes and Yes.
ThesettingsinplacewhenBIOS Setup Utility was called remain effective.
You can now make additional settings in the BIOS Setup Utility.
► If you want to exitBIOS Setup Utilitywith these s ettings, select Exit Saving Changes and Yes.
Save Chan
ges - save changes without exiting
the BIOS Setup Utility
► To save the c hanges, select Save Changes and Yes.
The changes are saved. You can now make additional settings in the BIOS Setup Utility.
► If you want to exit BIOS Setup Utility with these settings, choose Exit Saving Changes and Yes.

Save Changes and Power Off

► To save the changes and switch off your device, select Save Changes and Power Off and Yes.
The changes are saved. Your device is shut down.
Fujitsu 73
Settings in BIOS Setup Utility

Erase Disk

Erase Disk is a solution that is integrated into the firmware of the FUJITSU Computer (UEFI: Unified Extensible Firmware Interface), to delete all the data from a hard disk or solid state drive (SSD).
This function can be used to delete all data from internal hard disks or SSDs, before the hard disks are disca rded or the complete computer system is disposed of. The function can also be used if hard disks must be completely deleted, e.g. before installing a new operating system.
The application can only be selected and run if an administrator/supervisor password has been assigned (Menu B IOS Setup - Security).
To erase data from SATA h
► Call the BIOS Setup with ► To start the application, select Erase Disk (BIOS Setup - Advanced or BIOS
Setup - Security) and set Start after Reboot.
► Then select Save Cha
a reboot and start Er
Because of the reb o to interrupt the pr
► After the application starts, the Administrator/Supervisor password must
be entered for security reasons. A dialogue field appears in which a particular, several or all the hard disks can be selected
for deletion. This depends on the number of hard disks in your system.
► Select the hard disk(s) to be deleted. The selected hard disk(s) will be deleted one-by-one.
Erase Disk offers four deletion options, from fast (with one deletion pass) to very secure (w ith 35 d eletion passes). Depending on the algorithm chosen, the process can take between ~10 seconds and ~10 minutes per GB:
• Zero Pattern (1 pass)
• German BSI/V S ITR (7 passes)
• DoD 5220.22-M ECE (7 passes)
• Guttmann (35 passes)
SSD driv command
ard disks or SSDs, proceed as follows:
the Administrator/Supervisor password.
nges and Exit in the menu Save & Exit / Exit to initiate
ase Disk.
ot, the Erase Disk will be started. You have the option
ocess during the user selection.
es are securely erased with the Enhanced Secure Erase ATA
integrated in the fi rmware.
► Select the desired deletion algorithm for the selected hard disks.
74 Fujitsu
Settings in BIOS Setup Utility
The complete deletion process can be recorded as an audit-compliant log and copied to an external USB stick, which must be formatted as FAT32. Please connect only one external USB stick.
► Select whether a status report should be written to the USB stick.
The user can select the following tasks which should be run by the system after the deletion process:
• Reset administrator and user password
• Load BIOS setup defaults
• Shutdown the Computer
• Exit Era se Disk with no additional options u pon completion
► Select the function which you require.
The deletion process starts.
Fujitsu 75

Troubleshooting and tips

Troubleshooting and tips
TroubleshootingTipsFaultTroubleshooting
If a fault occurs, try to correct it as described. If you fail to correct the problem, proceed as follows:
► Make a note of the steps and the circumstances that led to the fault. Also
► Switch the notebook off. ► Please contact the Hotline/Service Desk.
Follow the safety notes in the "Safety/Regulations" manual when connecting or disconnecting cables.
make a note of any error messages displayed.
The telephone numb ers can be found at: "http://support.ts.fujitsu.com/contact/servicedesk". Have the fo llowing information ready when you call:
• The model name and serial number of the notebook. The serial number is located on a sticker on the underside of the notebook.
• Notes of any messages that appear on the screen and information on acoustic signals.
• Any changes you have made to the ha rdwa re or software since receiving the notebook.
• Any changes you have made to the BIOS Setup settings since re ceiving the notebook.
• Your system configuration and all peripheral devices connected to your system.
• Your sales contract.
Our notebooks means that con in terms of we configuratio compared to a games with i been appro losses or m versions c
Help if pr
Should you encounter a problem with your computer that you cannot resolve yourself:
► Note the ID number of your device. The ID number is found on the type rating
plate on the back or underside of the casing.
► Contact the Service Desk responsible for your country for clarification of the problem:
http://support.ts.fujitsu.com/contact/servicedesk". When you do this, please have
"
ready the ID number and serial number of your system.
76 Fujitsu
oblems occur
have been designed primarily with mobile applications in mind. This siderable effort has b een made to optimise components and equipment
ight, space and energy requirements. Depending on the particular
n you have purchased, it is possible that functionality ma y be slightly reduced
desktop PC if you are running processor-intensive gaming softwa re, e.g.
ntensive 3D graphics. Updating your hardware with drivers which have not
ved by Fujitsu Technology Solutions may result in pe rformance losses, data
alfunction of the equipment. A list of approved drivers and current BIOS
an be downloaded from: "
http://support.ts.fujitsu.com/Download/Index.asp"
Troubleshooting and tips

Restore contents of the hard disk from Recovery CD/DVD

Harddisk:Operatingsystem,restoring
You can use the "Windows Recovery CD" (optionally available) and the "Drivers & Utilities CD/DVD" to reinstall the operating system.
The instructions are provided on the case of the Recovery CD.
You will need an external optical drive available as an accessory.
During the reinstall process your personal files and any installed programs will be deleted. We advise you to backup your files to an external hard drive, or CD / DVD disk before you start.
► Switch the notebook on.
Depending on the Fa
information may ap
<ESC>Diagnostic screen <F12>Boot Menu <F2>BIOS Setup
► When this message appears, press the function key ► Insert the "Win ► Select CD-ROM and press the Enter key. ► Follow the ins
After the installation you must install all the drivers again. Some installed hardware components will not be correctly supported until t his has been done.
► Insert the "Drivers & Utilities" CD/DVD into the optical drive. The CD starts automatically. ► Click on the ► Select Automatic driver installation (Express) and click on Start installation. ► Follow the ► Restart your notebook when the driver installation is completed.
instructions on the screen.
st Boot setting in the BIOS Setup utility, the following
pear on the screen during start:
F12
dows R ecovery CD" into the optical drive.
tructions on the screen.
Desk Update button.
.
Restoring the system under Windows 10
sary, you can reset your system to the original state of the hard disk.
If neces
► Select ► Select Update & security. ► Selec ► Select according to you r requirements from the options given.
Fujitsu 77
Settings from the Start menu.
t Recovery.
Troubleshooting and tips
The notebook’s date or time is in
TimenotcorrectTimenotcorrectIncorrectdate/tim eDateisincorrect
Cause Troubleshooting
Time and date are incorrect. ► With the BIOS-S etup-Utility,
If the time and date are still set in correctly after switching on the notebook.
date and time in the main menu.
► Please contact your sales out
Hotline/Service Desk.
correct
you can set the
let or our

When certain characters are entered on the keyboard, only numerals are written

Cause Troubleshooting
The virtual numeric keypad of your device is activated, see "
Virtual numeric keypad", Page 28
The notebook’s LCD s
ark
LCDscreenLCDscreenistood
Cause Troubleshooting
Monitor is switched off.
External monitor or television set connected. ► Pre ss the key to switch screen output, see
► Press the
creen remains blank
► Pressakeyortouch
Function keys and key combinati ons",
" Page 29.
Num
key.
the touchpad.
The LCD screen is difficult to read
LCDscreenLCD screen
Cause Troubleshooting
Reflected glare ► Turn the notebook or alter the tilt of the LCD
screen.
► Increase th
e brightness of the screen.
78 Fujitsu
Troubleshooting and tips
The external monitor remains bl
Monitor
Cause Troubleshooting
Monitor is switched off. ► Switch the external monitor on.
Power saving has been activated (monitor is blank).
Brightness is set t o dark.
Screen output is set to the notebook’s LCD screen
The external monitor’s cable is not connected p
power cable or data
roperly.
► Press any key to continue.
► Adjust the brightness of the
► Press the key to switch scr
► Switch off the external monitor and the
► Check whether the power cable is plugged
► Check whether the data cable is properly
► Switch on the external monitor and the
ank
monitor.
een output, see
Function keys and key co
" Page 29.
notebook.
properly into the externa l monitor and into the power socket.
connected to the notebook and the external monitor (if it is plugged in with a connector).
notebook.
mbinations",

The external monitor is blank or the image is unstable

ScreenMonitor
Cause Troubleshooting
The wrong ext ernal monitor has been selected or the wrong screen resolution has been set for the application program.
► Stop the appli
Windows by pre error persist use the key fo (see "
Functi Page 29)toswi
notebook. C
► Set the screen resolution: Set the screen
resolution as described in the documentation for your operating system.
► Select mo
describe operatin
cation program und er
s after stopping the program,
r switching screen output
on keys an d key combinations",
hange the following setting:
nitor: Select m onitor 1 or 2 as
d in the documentation for your
g system.
Alt+F4
ssing
tch to the LCD screen of the
.Ifthe
Fujitsu 79
Troubleshooting and tips

The notebook cannot be started

Notebook
Cause Troubleshooting
The battery is not installed co
rrectly.
► Check whether the battery is installed
correctly in its compartment.
► Switch the notebook on.
The battery is dead.
► Charge the battery.
or
► Insert a charged battery.
or
► Connect the mains adapter to the
notebook.
The power adapter is not connected correctly.
► Check whether the mains adapter is
connected correctly to the notebook.
► Switch the notebook on.

The notebook stops working

NotebookEnergysavingmode
Cause Troubleshooting
Notebook is in energy saving mode. ► Leave energy saving mode.
An application programme has caused the malfunction.
The battery is dead.
► Close the application program or restart
the notebook (by restarting the operating system or switching the device off and back on again).
► Charge the battery.
or
► Insert a charged battery.
or
► Connect the mains adapter to the
notebook.
80 Fujitsu
Troubleshooting and tips

The printer does not print

Printerdoesnotprint
Cause Troubleshooting
The printer is not switched on. ► Make sure that the printer is sw
The printer is not connected c
The printer driver is faulty or n ot correctly installed, or it is th e wrong printer driver.
orrectly.
on and ready for operation (ref documentation s upplied with t
► Check that the d ata cable connecting
the notebook to the printer is properly connected.
► Check that the d ata cable connecting
the notebook to the printer is properly connected.
► Check whether the correct printer driver is
loaded (refer to the printer documentation).
itched
er to the
he printer).
The wireless connec
ctiontoanetworkdoesnotw or k
Thewirelessconne
Cause Troubleshooting
The wireless compo
The wireless component is enabled. Despite this, the wireless connection to a network does not work.
SmartCard re
Cause
Chip card inserted incorrectly. ► Check if yo u inserted your SmartCard into
nent is disabled.
ader is not recognised.
tion to a network does not work
► Switch the wireless component on (see
"
Switching the wireless components on and
off", Page 45).
► Check whether the wireless connection is
switched on via the software.
► Further information on using the wireless
component can be found in the help files.
Troubleshooting
the SmartCard reader correctly.
► Check whether the SmartCard you are using
is supported. Your SmartCard must comply with the ISO standard 7816-1, -2, -3 and -4.

SmartCard PIN forgotten

Cause
PIN for
gotten
Troubleshooting
► If you a
re working in a network, contact your
administrator, who can unlock your
system
ok with a Supervisor PIN.
notebo
Fujitsu 81
Troubleshooting and tips

SmartCard lost

Cause
SmartCard lost ► If you are working in a network, contact your
Troubleshooting
system administrator, who can boot up your notebook with a Supervisor SmartCard.
82 Fujitsu
Troubleshooting and tips

Error messages on the screen

ErrormessagesonthescreenErrormessage:
This section describes the error messages generated by the BIOS Setup. Error messages displayed by the operating system or programmes are described in the relevant documentation.
If the error m essage appears repeatedly, despite troubleshooting measures, please contact the place of purchase or our customer service centre.
Error message/cause Resolution
CMOS battery bad
If the error message occurs repeatedly, the buffer battery in the notebook is flat.
System CMOS checksum bad - default configuration used
The system configuration information is incorrect.
Extended memory failed at offset: xxxx Failing Bits: zzzz zzzz
When testing the extended memory an error has resulted at the address xxxx.
Failure Fixed Disk n
The settings of the hard disk drive are incorrect.
Keyboard controller error
Keyboard error
nn Stuck key Operating system not found
Press <F1> to resume, <F2> to SETUP
This error message appears if an error occurs during the self-test before starting the operating system.
► Contact your sales outlet
service centre.
► Switch the notebook of ► Switch the notebook on. ► Press the function k
BIOS Setup.
► In the BIOS Setup , select the Exit menu. ► Select the entry Lo ► Select OK and press the Enter key.
► Check whether the additional memory
module has been inserted correctly.
► Start the BIOS Setup (Primary Master
submenu) and select the correct settings.
► Switch the notebook off using with the
ON/OFF button.
► Wait 3 - 5 seconds and switch on the
notebook again.
If you are using an external keyboard :
► Check the connection and reboot the
notebook.
► Make sure that no key is pressed.
► Check
in the BIOS Setup whether your hard
as been set correctly.
disk h
► Make sure that the operating system is
installed on the corresponding drive.
F1
► Press the
function key to start the
operating system.
► Press the function key
BIOS Setup.
or our customer
f.
F2
ey
to access the
ad Setup Defaults.
F2
to access the
Fujitsu 83
Troubleshooting and tips
Error message/cause Resolution
Previous boot incomplete - Default configuration used Due to an error during the previous system
► Press the
to do so. boot, defa ult values were used for certain settings. Check the settings in the BIOS Setup.
Real time clock error
► Contact your sales outlet or
service centre.
nnnnK Shadow RAM failed a Bits: zzzz
System battery is dead - Replace and run SETUP
t offset: xxxx Failing
► Contact your sales outlet or our cust omer
service centre.
► Contact your sales outlet or our cust omer
service centre.
System cache error - Cache disabled
► Contact your sales out
service centre.
System timer error
► Contact your sales outlet or our cust omer
service centre.
F1
function key when prom
our customer
let or our customer
pted
84 Fujitsu

Technical data

Technical data
Technicaldata

LIFEBOOK

Technicaldata
Ambient conditions
Operating temperature 5 °C .... 35 °C / 41°F .... 95°F
Temperature in transit
Relative humidity
Operating height
Dimensions
Width x depth x height • 333,6 mm x 234 mm x
Weight
Main memory
Slots 2 slots 260 pin DDR4 (32 GByte x 2) SO-DIMM with a tota l
Approved memory modules
LIFEBOOK E5411 LIFEBOOK E5511
–10 °C .... 60 °C / 14 °F .... 140 °F
20 % ... 80 % (no condensation)
up to 3048 m
23,9 mm / 13,13” x 9,21” x 0,9
• 1,79kg/ 3,95 lbs
of max. 64 GByte
4 GByte, 8 GByte, 16 GByte or 32 GByte - 3200 MHz
• 379 mm x 256 mm x 23,9 mm /
4”
14,92” x 10,08” x 0,
• 2,04kg/ 4,50 lbs
94”
The data sheet for the device provides furth er technical data. You will find the data sheet on your device or on the Internet at "
http://www.fujitsu.com/fts/support/".

Rechargeable battery

You c a n find information on the batteries used in your device on the Internet at "
Rated voltage 14.4 V
Rated capacity 3490 mAh
Type Lithium ions
Interchangeability Possible by user, see chapter "Removing and
Type Lithium metal
Interchangeability By authorized service provider
Fujitsu 85
http://www.fujitsu.com/fts/support/".
4-cell battery 50 Wh
installing the battery", Page 37
Button cell battery CR2032
Technical data

Mains adapter (notebook computer)

Technicaldata
Electrical data
Nominal voltage
100 V to 240 V (automa tic)
Nominal frequency 50 Hz – 60 Hz (automatic)
Secondary
Nominal power 65 W
Nominal voltage 19 V
Max. rated current 3.42 A
An additional mains adapter or p ower cable can be ordered at any time.

Mains adapter (port replicator)

Technicaldata
Electrical data
Rated voltage
Rated frequency 50 Hz to 60 Hz (automatic)
Secondary
Nominal power 90 W
Rated voltage 19 V
Maximum rated current 4.74 A
An additional mains adapter or p ower cable can be ordered at any time.
100 V – 240 V (automatic)
86 Fujitsu

Manufacturer’s notes

Manufacturer’s notes

Disposal and recycling

Notes
If the battery is not replaceable by the user, have it replaced and disposed of by an authorized service provider.
Information about this subject can be found on your notebook or on our website:
"
https://www.fujitsu.com/emeia/about/local/csr/recycling/"
TCO Certified
TCOCertified
Please note that TCO­in the "TCO certified
Other certification markings
kings
Certificationmar
Any other certification markings are listed in the "Manual Appendix ­Additional Certifications" supplement.
If such markings are available, you can find the s upplement on the Internet at
http://support.ts.fujitsu.com/Manuals/" with the Operating Manual for your device.
"
certified systems bear the "TCO certified" logo. Further information is given
" manual appendix at "
http://support.ts.fujitsu.com/Manuals/".
Fujitsu 87

Index

Index
A
Alt + Tab 31 Anti-theft protection 52 Audio ports 63
B
Back tab 31 Background lighting 32 Backspace 27 Battery
battery life 36 caring for and maintaining 36 charge level 36, 39 charging 36 Self-discharge 36
storing 36 Battery indicator 23 Battery status indicator
see Battery indicator 23 Battery status meter 36 Battery symbol
see Battery indicator 23 BIOS Setup Utility
calling 71
exiting 73
operating 72
protecting with password 53
settings 71 Bluetooth
Switching the module off 45
Switching the module on 45 Bluetooth, safety notes 1 6 Board 64 Buttons 26
C
Caps Lock 27
indicator 24 Certification markings 87 charging capacity, battery 36 Cleaning 18 Components
installing / removing 64 Configuration, BIOS Setup Utility 71 Connecting audio devices 63 Connecting headphones 63 Ctrl+Alt+Del 31 Cursor control 27 Cursor keys 27
D
Date is incorre ct 78 Device
setting up 20
Disable
microphone 29
Drive
indicator 23
E
Enable
microphone 29
Energy
energy saving 16 Energy saving 16 Energy saving functions 30 Energy saving mode
leaving 80 Enter 27 Enter key 27 Error message:
on the screen 83 Error messages on the screen 83 ESD 64 Ethernet LAN 46
F
FLock
Indicator 23 F1 29 F10 30 F2 29 F3 29 F4 30 F5 30 F6 30 F7 30 F8 30 F9 30 Fault
correction 76 Fingerprint sensor 51
configure 51 First-time setup 19 Fn key 27
G
Getting started 19
88 Fujitsu
Index
H
Hard disk:
restoring the contents 77
Hardware configuration 71
I
Important notes 15 Incorrect date/time 78 Indicator
Caps Lock 24 drive 23 F Lock 23 Num Lock 23 Scroll Lock 24
K
Key combinations 29 Keyboard 26
Background lighting 32 cleaning 18
L
LCD screen
cleaning 18 decrease brightness 30 difficult to read 78 notes 34 reflected glare 78
remains blank 78 LCD screen is too dark 78 Life, battery 36 Line feed 27 Loudspeakers 42
switch off 29
switch on 29
M
Main memory
see Adding memory 67 Mains ada pter
connecting 20
setting up 20 Mechanical backup 52 Memory card
handling 41
inserting 41
removing 41 Memory expansion
installing 68
removing 67 Memory module
important notes 67 installing 68
removing 67 Microphone 42 Mobile operation 17 Monitor
connecting 59
drifting display 79
remains blank 79 Monitor port
see VGA connection socket 59
N
Notebook
before you travel 17
cannot be started 80
cleaning 18
stops working 80
switching off 25
transporting 17
using 22 Notebook, operation 22 Notes 15
boards 64
cleaning 18
disposal / recycling 87
energy saving 16
LCD screen 34
Safety 15
transport 17 Num Lock
indicator 23, 28–29 Numeric keypad 26
see Separate numeric keypad 29
see Virtual numeric keypad 28
O
Operating system
activating system protection 55
cancel system protection 55
protecting with password 55 Operating system, restoring 77
P
Packaging 19 Palm vein sensor 52
Configuring 52 Password
changing 54
entering 54
removing 54 Password protection 53
Fujitsu 89
Index
Port Replicator 47
Connecting a notebook 48 Ports 47
Ports
Port Replicator 47
Power
power consumption 39
power-management features 39 Power-on indicator 23 Preparing for operation 20 Printer does not print 81
R
Radio component:
safety notes 16 Rechargeable battery 36
see Battery 36 Removing memory
see Adding memory 67 Return 27
S
Safety notes 15 Screen
no screen display 79 Screen brightness
decrease 3 0
increase 30 Scroll Lock
indicator 24 Security functions 51 Security functions,
SmartCard 57 Security Lock 52 Selecting a location 20 Self-discharge, battery 36 Separate numeric keypad 29 Servicing 64 Setup
see B IO S Setup Utility 71 Shift 27 Shift + Tab 31 Shift key 27 Slot
Memory cards 41 Standby indicator 23 Status indicators 22 Supervisor password
changing 54
entering 54
removing 54 Switching on
the notebook 25 Switchingonforthefirst time 21 System configuration 71 System expansion 67
see Adding memory 67 System settings, BIOS Setup Utility 71
T
Ta b key 27 TCO Certified 87 Technical data 85
Mains adapter 86
notebook 85 The wireless connection to a network
does not work 81 Time not correct 78 Tips 76 To ggle output screen 30 Touchpad 30, 33
buttons 33
cleaning 18
dragging items 34
executing commands 33
moving the pointer 33
selecting an item 33
switch off 30 Touchpad buttons 30 TPM 56 Transport
Transport damage 19 Transportation 17 Travel, notebook 17 Troubleshooting 76 Trusted Platform Module 56
U
USB charging function 62 USB connection with charging f unction
(USB Type-C) 61 USB ports 60 User password
changing 54
entering 54
removing 54 Using the Kensington Lock Cable 52
V
VGA connection socket 59 Virtual n u m eric keypad 28 Volume
decrease 29
increase 30
90 Fujitsu
Index
Volume control 42
W
Webcam 35 Windows key 27 Wireless components
switch off 30
switch on 30
Wireless LAN
Switching the module off 45 Switchingthemoduleon 45
Wireless LAN:
safety notes 16
Fujitsu 91
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