Fujitsu DX60 User Manual

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Preface

Fujitsu would like to thank you for purchasing our ETERNUS DX60 S2 Disk storage system. The ETERNUS DX60 S2 Disk storage system is designed to be connected to a Fujitsu (PRIMEQUEST or PRIMERGY) or non-Fujitsu servers. This guide describes operation management and maintenance for the ETERNUS DX60 S2 Disk storage system. This guide is intended for use of ETERNUS DX60 S2 Disk storage system in regions other than Japan. Please carefully review the information outlined in this manual.

Third Edition

May 2012

Microsoft, Windows and Windows Server are either registered trademarks or trademarks of Microsoft Corporation in the United States and/or other countries. The company names, product names and service names mentioned in this document are registered trademarks or trademarks of their respective companies.

Microsoft product screen shot(s) reprinted with permission from Microsoft Corporation.

ETERNUS DX60 S2 Disk storage system User’s Guide -Operation-

Organization

This document is composed of the following seven chapters and two appendices:

● Chapter 1 Components

This chapter describes the components of the ETERNUS DX60 S2 Disk storage system.

● Chapter 2 Standard Operations

This chapter explains how to turn on and off the ETERNUS DX60 S2 Disk storage system and how to operate the buttons on the operation panel.

● Chapter 3 Setup

This chapter describes the required settings and notes for operation of the ETERNUS DX60 S2 Disk storage system.

About this Manual

● Chapter 4 Operations

This chapter describes the LAN for operation management of the ETERNUS DX60 S2 Disk storage system and explains how to monitor the status of the ETERNUS DX60 S2 Disk storage system.

● Chapter 5 Installing Optional Products

This chapter describes how to install optional products.

● Chapter 6 Maintenance

This chapter describes maintenance for the ETERNUS DX60 S2 Disk storage system.

● Chapter 7 Troubleshooting

This chapter explains troubleshooting when errors occur in the ETERNUS DX60 S2 Disk storage system.

"Event Notification Message List" and "Event (SNMP Trap) Display When Using ServerView Operation Manager" are described as appendices.

ETERNUS DX60 S2 Disk storage system User’s Guide -Operation-

About this Manual

WARNING

CAUTION

IMPORTANT

Electric Shock

No Disassembly

Unplug

Warning Notations

Warning signs are shown throughout this manual in order to prevent injury to the user and/or material damage. These signs are composed of a symbol and a message describing the recommended level of caution. The following explains the symbols, their levels of caution, and their meanings as used in this manual.

This symbol indicates the possibility of serious or fatal injury if the ETERNUS DX60 S2 Disk storage system is not used properly.

This symbol indicates the possibility of minor or moderate personal injury, as well as damage to the ETERNUS DX60 S2 and/or to other users and their property, if the ETERNUS DX60 S2 Disk storage system is not used properly.

This symbol indicates IMPORTANT information for the user to note when using the ETERNUS DX60 S2 Disk storage system.

The following symbols are used to indicate the type of warnings or cautions being described.

The triangle emphasizes the urgency of the WARNING and CAUTION contents. Inside the triangle and above it are details concerning the symbol (e.g. Electrical Shock).

The barred "Do Not..." circle warns against certain actions. The action which must be avoided is both illustrated inside the barred circle and written above it (e.g. No Disassembly).

The black "Must Do..." disk indicates actions that must be taken. The required action is both illustrated inside the black disk and written above it (e.g. Unplug).

ETERNUS DX60 S2 Disk storage system User’s Guide -Operation-

About this Manual

Warning Level Indicator

Warning Type Indicator

Warning Details

To avoid damaging the ETERNUS DX60 S2 Disk storage system, pay attention to the following points when cleaning the ETERNUS DX60 S2 Disk storage system:

- Make sure to disconnect the power when cleaning.

- Be careful that no liquid seeps into the ETERNUS DX60 S2 Disk storage system when using cleaners, etc.

- Do not use alcohol or other solvents to clean the ETERNUS DX60 S2 Disk storage system.

Warning Layout Ribbon

Example Warning

How Warnings are Presented in this Manual

A message is written beside the symbol indicating the caution level. This message is marked with a vertical ribbon in the left margin, to distinguish this warning from ordinary descriptions. An example is shown here.

Additional Information

Symbols Used in This Manual

The following is an expression used throughout this manual:

Functions and know how which can be useful when setting up or operating the ETERNUS DX60 S2 Disk storage system.

Abbreviations Used in This Manual

• "ETERNUS DX Disk storage system" refers to the ETERNUS DX60 S2 Disk storage system.

• "Host Bus Adapter (HBA)" refers to the interface module normally used by the server to

connect to the ETERNUS DX Disk storage systems. "Interface module" may be referred to as "FC card", "LAN card", "Network Interface Card (NIC)", or "SAS card", depending on the type of server and interface that are used.

• Trademark symbols such as ™ and ® are omitted in this document.

ETERNUS DX60 S2 Disk storage system User’s Guide -Operation-

Chapter 1 Components ...........................................................................12

1.1 Controller Enclosure ......................................................................................... 12

1.1.1 Front .......................................................................................................................................... 12

1.1.2 Rear ........................................................................................................................................... 13

1.1.3 Components (Front) .................................................................................................................. 13

1.1.4 Components (Rear) ................................................................................................................... 17

1.2 Drive Enclosures .............................................................................................. 23

1.2.1 Front .......................................................................................................................................... 23

1.2.2 Rear ........................................................................................................................................... 23

1.2.3 Components (Front) .................................................................................................................. 24

1.2.4 Components (Rear) ................................................................................................................... 26

1.3 Power Distribution Units (for Regions other than EMEA&I) ............................. 28

1.3.1 Power Distribution Units (1U) .................................................................................................... 28

1.3.2 Power Distribution Units (2U) .................................................................................................... 29

Chapter 2 Standard Operations..............................................................30

2.1 Powering On and Off ........................................................................................ 30

2.1.1 Switching On and Off the Main Line Switch on the Power Distribution Unit

(for Regions Other than EMEA&I) ............................................................................................. 30

2.1.2 Powering On .............................................................................................................................. 32

2.1.3 Powering Off .............................................................................................................................. 34

2.2 Attaching and Removing the Flange Cover ..................................................... 35

2.3 Attaching and Removing the Front Cover ........................................................ 37

2.4 Turning On and Off the AUTO POWER Switch ............................................... 39

2.5 Using the IP RESET Switch ............................................................................. 41

Chapter 3 Setup .......................................................................................43

3.1 Data Encryption ................................................................................................ 43

3.2 Eco-mode ......................................................................................................... 43

3.3 Optimizing Volume Configurations ................................................................... 46

3.3.1 RAID Migration .......................................................................................................................... 47

3.3.2 Logical Device Expansion (LDE) ............................................................................................... 47

3.3.3 LUN Concatenation ................................................................................................................... 48

Chapter 4 Operations ..............................................................................50

4.1 LAN for Operation Management ...................................................................... 50

ETERNUS DX60 S2 Disk storage system User’s Guide -Operation-

Table of Contents

4.2 Monitoring ETERNUS DX Disk Storage System Status .................................. 51

4.2.1 LED Status Check ..................................................................................................................... 52

4.2.2 Displaying Status via ETERNUS Web GUI ............................................................................... 52

4.2.3 Event Notification ....................................................................................................................... 53

Chapter 5 Installing Optional Products .................................................55

5.1 Installing Disks ................................................................................................. 55

5.1.1 Installation Rules for Disks ........................................................................................................ 56

5.1.2 Installable Disks ......................................................................................................................... 57

5.1.3 Disk Handling Instructions ......................................................................................................... 58

5.1.4 Additional Disk Installation Procedure ....................................................................................... 60

5.2 Installing Drive Enclosures ............................................................................... 64

5.2.1 Installation Rules for Drive Enclosures ...................................................................................... 64

5.2.2 Installable Drive Enclosures ...................................................................................................... 64

5.2.3 Drive Enclosure Handling Instructions ....................................................................................... 65

5.2.4 Drive Enclosure Rack Installation Procedure ............................................................................ 66

5.2.5 Additional Drive Enclosure Installation ...................................................................................... 71

Chapter 6 Maintenance............................................................................77

6.1 Periodic Backup ............................................................................................... 77

6.2 Volume Formatting Time .................................................................................. 77

6.3 Rebuild/Copyback Process Time ..................................................................... 78

6.4 Maintenance Service ........................................................................................ 79

6.4.1 Maintenance Support Period ..................................................................................................... 79

6.4.2 Related Service ......................................................................................................................... 79

Chapter 7 Troubleshooting .....................................................................80

7.1 Check List ........................................................................................................ 80

7.2 Required Information for Inquiries .................................................................... 85

Appendix A Event Notification Message List ...........................................87

A.1 Message Format ............................................................................................... 87

A.1.1 E-Mail ........................................................................................................................................ 88

A.1.2 SNMP ........................................................................................................................................ 90

A.1.3 Host Sense ................................................................................................................................ 92

A.2 Message List ..................................................................................................... 93

A.2.1 Common Terms......................................................................................................................... 93

A.2.2 Error Messages ......................................................................................................................... 94

A.2.3 Warning Messages.................................................................................................................. 102

A.2.4 Informational Messages .......................................................................................................... 107

A.2.5 Test Messages ........................................................................................................................ 116

A.2.6 Sense Codes ........................................................................................................................... 116

ETERNUS DX60 S2 Disk storage system User’s Guide -Operation-

Table of Contents

Appendix B Event (SNMP Trap) Display

When Using ServerView Operation Manager ....................119

ETERNUS DX60 S2 Disk storage system User’s Guide -Operation-

List of Figures

Figure 1.1 Front view of a 2.5" type controller enclosure............................................................................ 12

Figure 1.2 Front view of a 3.5" type controller enclosure (with front cover)................................................ 12

Figure 1.3 Front view of a 3.5" type controller enclosure (without front cover)........................................... 12

Figure 1.4 Rear view of a controller enclosure (single controller type)....................................................... 13

Figure 1.5 Rear view of a controller enclosure (dual controller type) ......................................................... 13

Figure 1.6 Operation panel (2.5" type controller enclosure) ....................................................................... 14

Figure 1.7 Operation panel (3.5" type controller enclosure) ....................................................................... 14

Figure 1.8 2.5" type disk ............................................................................................................................. 15

Figure 1.9 Disk slot numbers (2.5" type controller enclosure) .................................................................... 15

Figure 1.10 3.5" type disk ............................................................................................................................. 16

Figure 1.11 Disk slot numbers (3.5" type controller enclosure) .................................................................... 16

Figure 1.12 Controller (FC model) ................................................................................................................ 17

Figure 1.13 Controller (iSCSI model)............................................................................................................ 19

Figure 1.14 Controller (SAS model).............................................................................................................. 20

Figure 1.15 Power supply unit ...................................................................................................................... 22

Figure 1.16 Front view of a drive enclosure (with front cover)...................................................................... 23

Figure 1.17 Front view of a drive enclosure (without front cover) ................................................................. 23

Figure 1.18 Rear view of drive enclosure (single expander model).............................................................. 23

Figure 1.19 Rear view of drive enclosure (dual expander model) ................................................................ 24

Figure 1.20 LEDs on the front side of the drive enclosure............................................................................ 24

Figure 1.21 3.5" disk ..................................................................................................................................... 25

Figure 1.22 Disk slot numbers (drive enclosure) .......................................................................................... 25

Figure 1.23 Expander ................................................................................................................................... 26

Figure 1.24 Power supply units .................................................................................................................... 27

Figure 1.25 Power distribution unit (1U) ....................................................................................................... 28

Figure 1.26 Power Distribution Units (2U, Max 6 enclosures connection).................................................... 29

Figure 1.27 Power Distribution Units (2U, Max 8 enclosures connection).................................................... 29

Figure 2.1 ON position (marked "|") of the main line switches on a 1U power distribution unit .................. 30

Figure 2.2 ON position (marked "|") of the main line switches on a 2U power distribution unit .................. 31

Figure 2.3 OFF position (marked "O") of the main line switches on a 1U power distribution unit .............. 31

Figure 2.4 OFF position (marked "O") of the main line switches on a 2U power distribution unit .............. 32

Figure 4.1 LAN control (switching of the Master CM) ................................................................................. 50

Figure 4.2 LAN control (when the IP address of the Slave CM is set)........................................................ 51

Figure 4.3 ETERNUS Web GUI screen...................................................................................................... 52

Figure 4.4 Event notification ....................................................................................................................... 54

Figure 5.1 Position of 2.5" disk slots........................................................................................................... 56

Figure 5.2 Position of 3.5" disk slots........................................................................................................... 57

ETERNUS DX60 S2 Disk storage system User’s Guide -Operation-

List of Tables

Table 1.1 Status and meanings of each LED (operation panel (controller enclosure)) ............................. 15

Table 1.2 Status and meanings of each LED (2.5" disks) ......................................................................... 16

Table 1.3 Status and meanings of each LED (3.5" disks) ......................................................................... 17

Table 1.4 Status and meanings of each LED (FC model controller) ......................................................... 18

Table 1.5 Status and meanings of each LED (iSCSI model controller) ..................................................... 19

Table 1.6 Status and meanings of each LED (SAS model controller) ....................................................... 21

Table 1.7 Status and meanings of each LED (power supply unit)............................................................. 22

Table 1.8 Status and meanings of each LED (in front of drive enclosure) ................................................ 25

Table 1.9 Status and meanings of each LED (3.5" disks) ......................................................................... 25

Table 1.10 Status and meanings of each LED (expander).......................................................................... 26

Table 1.11 Status and meanings of each LED (power supply unit)............................................................. 27

Table 4.1 General status of ETERNUS Web GUI ..................................................................................... 53

Table 5.1 Installable disks (2.5" disks) ...................................................................................................... 57

Table 5.2 Installable disks (3.5" disks) ...................................................................................................... 57

Table 5.3 Installable drive enclosures ....................................................................................................... 64

Table 6.1 Time for volume formatting (disk) .............................................................................................. 77

Table 6.2 Rebuild process time (disk) ....................................................................................................... 78

Table 6.3 Copyback process time (disk) ................................................................................................... 78

ETERNUS DX60 S2 Disk storage system User’s Guide -Operation-

Chapter 1 Components

Flange cover

Operation panel

2.5-inch disk

Front cover

Operation panel

3.5-inch disk

Operation panel

This chapter describes the components of the ETERNUS DX Disk storage system.

1.1 Controller Enclosure

An operation panel and disks are installed in the front of the controller enclosure. Controllers and power supply units are installed in the rear.

1.1.1 Front

■ 2.5" type

Figure 1.1 Front view of a 2.5" type controller enclosure

■ 3.5" type

● With front cover

Figure 1.2 Front view of a 3.5" type controller enclosure (with front cover)

● Without front cover

Figure 1.3 Front view of a 3.5" type controller enclosure (without front cover)

ETERNUS DX60 S2 Disk storage system User’s Guide -Operation-

Chapter 1 Components

Controller (CM#0)

Cover

Power Supply Unit

(PSU#0)

Power Supply Unit

(PSU#1)

Controller (CM#0)

Power Supply Unit

(PSU#0)

Controller (CM#1)

Power Supply Unit

(PSU#1)

1.1 Controller Enclosure

1.1.2 Rear

■ Single controller type

Figure 1.4 Rear view of a controller enclosure (single controller type)

■ Dual controller type

Figure 1.5 Rear view of a controller enclosure (dual controller type)

1.1.3 Components (Front)

This section describes the operation panel and the disks in the front of the controller enclosure.

■ Operation panel

An operation panel has LEDs, a power switch, an AUTO POWER switch, a MODE SELECT switch, and an IP RESET switch.

ETERNUS DX60 S2 Disk storage system User’s Guide -Operation-

Chapter 1 Components

With a flange cover Without a flange cover

AUTO POWER switch

IP RESET switch

MODE SELECT switch

Power switch

CACHE LED

POWER LED

READY LED

FAULT LED

IDENTIFY LED

With a front cover Without a front cover

AUTO POWER switch

IP RESET switch

MODE SELECT switch

POWER LED

FAULT LED

CACHE LED

Power switch

READY LED

IDENTIFY LED

1.1 Controller Enclosure

● 2.5" type

Figure 1.6 Operation panel (2.5" type controller enclosure)

● 3.5" type

Figure 1.7 Operation panel (3.5" type controller enclosure)

● Part explanation

• Power switch

This switch is used to turn on or off the ETERNUS DX Disk storage system.

• AUTO POWER switch

Enables the AC Auto-Link Mode (This function automatically turns on the linked device once AC power is supplied). The Auto Power function is disabled for the factory default setting.

• MODE SELECT switch

Enables the device power to be turned on via power linkage. The MODE SELECT switch is enabled for the factory default setting. Do not change to OFF.

ETERNUS DX60 S2 Disk storage system User’s Guide -Operation-

Chapter 1 Components

DISK FAULT LEDDISK READY LED

Slot#8

Slot#9

Slot#10

Slot#11

Slot#12

Slot#13

Slot#14

Slot#15

Slot#0

Slot#1

Slot#2

Slot#3

Slot#4

Slot#5

Slot#6

Slot#7

Slot#16

Slot#17

Slot#18

Slot#19

Slot#20

Slot#21

Slot#22

Slot#23

1.1 Controller Enclosure

• IP RESET switch

• LEDs

Click once to switch the Master CM LAN port from the current controller to the other controller. Click twice in succession within a two second interval to revert the LAN port settings of the ETERNUS DX Disk storage system to their factory settings.

The states of LEDs are listed below.

Table 1.1 Status and meanings of each LED (operation panel (controller enclosure))

LED name LED status ETERNUS DX Disk storage system status

POWER

(green)

READY

(green)

FAULT

(orange)

(blinks orange)

IDENTIFY

(blinks blue)

CACHE

(green)

(blinks green)

DC power is supplied to the controller enclosure.

The ETERNUS DX Disk storage system is available for use.

The ETERNUS DX Disk storage system is in error status.

A part of the ETERNUS DX Disk storage system requires preventive maintenance.

As ordered via ETERNUS Web GUI, the installation location of the controller enclosure is identified.

There is data in the ETERNUS DX Disk storage system cache memory.

Data in the cache memory is saved to a non-volatile memory.

■ Disk

● For 2.5" Disk

Figure 1.8 2.5" type disk

Figure 1.9

Figure 1.9 Disk slot numbers (2.5" type controller enclosure)

shows the slot number of each disk.

ETERNUS DX60 S2 Disk storage system User’s Guide -Operation-

Chapter 1 Components

WARNING

Do Not

WARNING

Do Not

DISK READY/FAULT LED

Slot#0

Slot#4

Slot#8

Slot#1

Slot#5

Slot#9

Slot#2

Slot#6

Slot#10

Slot#3

Slot#7

Slot#11

1.1 Controller Enclosure

● Part explanation

• LEDs

• System disks are installed in Slot#0 and Slot#1. Never remove

system disks. Doing so will render the ETERNUS DX Disk storage system unusable.

The states of LEDs are listed below.

Table 1.2 Status and meanings of each LED (2.5" disks)

LED name LED status Disk status

DISK READY

(green)

The disk is operating normally.

(blinks green)

DISK FAULT

(orange)

The disk is in error status.

● For 3.5" Disks

Figure 1.10 3.5" type disk

Figure 1.11

Figure 1.11 Disk slot numbers (3.5" type controller enclosure)

shows the slot number of each disk.

• System disks are installed in Slot#0 and Slot#1. Never remove

system disks. Doing so will render the ETERNUS DX Disk storage system unusable.

● Part explanation

• LEDs

The states of LEDs are listed below.

ETERNUS DX60 S2 Disk storage system User’s Guide -Operation-

Chapter 1 Components

FC LINKUP/FAULT LED

FC port (0 (Left), 1 (Right))

DI (OUT) port

LAN (RMT) port

PWC port

DI (OUT) LINKUP LED

MASTER LED

ACT LED LINK LED

SCU STATUS LED

UNIT READY/FAULT LED

IDENTIFY LED

LAN (MNT) port

1.1 Controller Enclosure

Table 1.3 Status and meanings of each LED (3.5" disks)

LED name LED status Disk status

DISK READY/ FAULT

1.1.4 Components (Rear)

This section describes the controllers and the power supply units in the rear of the controller enclosure.

1.1.4.1 Controllers

The disk is operating normally.

(green)

(blinks green)

The disk is in error status.

(orange)

The controller contains a CPU, cache memory, System Capacitor Unit (SCU), non-volatile memory, host interface adapters, drive interface (DI) ports, and LAN ports. The controller controls all operations in the ETERNUS DX Disk storage system.

■ FC model

Figure 1.12 Controller (FC model)

● Part explanation

• LAN (RMT) port, LAN (MNT) port

These are the RJ-45 connectors to connect LAN cables. LAN (RMT) port is not used in the EMEA&I region. A single controller has one LAN (RMT) port and one LAN (MNT) port.

• FC port (0 (left), 1 (right))

These are the Dual LC connectors to connect FC cables.

ETERNUS DX60 S2 Disk storage system User’s Guide -Operation-

Chapter 1 Components

1.1 Controller Enclosure

• PWC port

• DI (OUT) port

• LEDs

This port is used for power synchronization.

This port is used to connect a controller enclosure to a drive enclosure with a miniSAS cable.

The states of LEDs are listed below.

Table 1.4 Status and meanings of each LED (FC model controller)

LED name LED status Controller status

SCU STATUS

IDENTIFY

DI (OUT) LINKUP

FC LINKUP/ FAULT

UNIT READY/ FAULT

(green)

(blinks green)

(blinks blue)

(off)

(green)

(orange)

(green)

The SCU is in normal status.

SCU is charging.

As ordered via ETERNUS Web GUI, the installation location of the controller enclosure is identified.

The link between the DI (OUT) port and the destination has been established.

The link between the FC port (host interface port) and the destination has been established.

The FC port (host interface port) is in error status.

The controller is in normal status.

• The controller is performing the initial setup after the

(orange)

power is turned on.

• The controller is in error status.

MASTER

(green)

ACT

(green)

LINK

(green)

The controller is set as a Master CM.

The controller is sending or receiving data via the LAN port (for operation management).

The link between the LAN port (for operation management) and the destination has been established.

ETERNUS DX60 S2 Disk storage system User’s Guide -Operation-

Chapter 1 Components

DI (OUT) port

PWC port

MASTER LED

ACT LED LINK LED

UNIT READY/FAULT LED

iSCSI port (0 (Left), 1 (Right))

FAULT LED LINK LED

LAN (RMT) port

DI (OUT) LINKUP LED

SCU STATUS LED IDENTIFY LED

LAN (MNT) port

1.1 Controller Enclosure

■ iSCSI model

Figure 1.13 Controller (iSCSI model)

● Part explanation

• LAN (RMT) port, LAN (MNT) port

These are the RJ-45 connectors to connect LAN cables. LAN (RMT) port is not used in the EMEA&I region. A single controller has one LAN (RMT) port and one LAN (MNT) port.

• iSCSI port (0 (left), 1 (right))

These ports are RJ45 connectors for LAN cables.

• PWC port

This port is used for power synchronization.

• DI (OUT) port

This port is used to connect a controller enclosure to a drive enclosure with a miniSAS cable.

• LEDs

The states of LEDs are listed below.

Table 1.5 Status and meanings of each LED (iSCSI model controller)

LED name LED status Controller status

SCU STATUS

IDENTIFY

DI (OUT) LINKUP

(green)

(blinks green)

(blinks blue)

(off)

(green)

The SCU is in normal status.

SCU is charging.

As ordered via ETERNUS Web GUI, the installation location of the controller enclosure is identified.

The link between the DI (OUT) port and the destination has been established.

ETERNUS DX60 S2 Disk storage system User’s Guide -Operation-

Chapter 1 Components

SAS port (0 (Left), 1 (Right))

SAS (HOST) LINKUP/FAULT LED

DI (OUT) port

PWC port

ACT LED LINK LED

MASTER LED

UNIT READY/FAULT LED

LAN (RMT) port

DI (OUT) LINKUP LED

SCU STATUS LED IDENTIFY LED

LAN (MNT) port

1.1 Controller Enclosure

LED name LED status Controller status

UNIT READY/ FAULT

(green)

The controller is in normal status.

• The controller is performing the initial setup after the

(orange)

power is turned on.

• The controller is in error status.

MASTER

(green)

ACT

(green)

LINK

(green)

The controller is set as a Master CM.

The controller is sending or receiving data via the LAN port (for operation management).

• The link between the LAN port (for operation

management) and the destination has been established.

• The link between the iSCSI port (host interface port)

and the destination has been established.

FAULT

(orange)

• The controller is performing the initial setup after the

power is turned on.

• The iSCSI port (host interface port) is in error status.

■ SAS model

Figure 1.14 Controller (SAS model)

● Part explanation

• LAN (RMT) port, LAN (MNT) port

These are the RJ-45 connectors to connect LAN cables. LAN (RMT) port is not used in the EMEA&I region. A single controller has one LAN (RMT) port and one LAN (MNT) port.

• SAS port (0 (left), 1 (right))

These are the miniSAS (SFF8088) connectors to connect miniSAS cables.

ETERNUS DX60 S2 Disk storage system User’s Guide -Operation-

Chapter 1 Components

1.1 Controller Enclosure

• PWC port

• DI (OUT) port

• LEDs

This port is used for power synchronization.

This port is used to connect a controller enclosure to a drive enclosure with a miniSAS cable.

The states of LEDs are listed below.

Table 1.6 Status and meanings of each LED (SAS model controller)

LED name LED status Controller status

SCU STATUS

IDENTIFY

DI (OUT) LINKUP

SAS (HOST) LINKUP/FAULT

UNIT READY/ FAULT

(green)

(blinks green)

(blinks blue)

(off)

(green)

(orange)

(green)

The SCU is in normal status.

SCU is charging.

As ordered via ETERNUS Web GUI, the installation location of the controller enclosure is identified.

The link between the DI (OUT) port and the destination has been established.

The link between the SAS port (host interface port) and the destination has been established.

The SAS port (host interface port) is in error status.

The controller is in normal status.

• The controller is performing the initial setup after the

(orange)

power is turned on.

• The controller is in error status.

MASTER

(green)

ACT

(green)

LINK

(green)

The controller is set as a Master CM.

The controller is sending or receiving data via the LAN port (for operation management).

The link between the LAN port (for operation management) and the destination has been established.

■ System Capacitor Unit (SCU)

A SCU is installed in a controller as a backup power source in case of power outage.

The SCU is charged from an external power source while the ETERNUS DX Disk storage system is running normally. If a power outage is detected, data in the cache memory is saved to a non-volatile memory in the controller using the SCU. The saved data is retained in the nonvolatile memory indefinitely.

ETERNUS DX60 S2 Disk storage system User’s Guide -Operation-

Chapter 1 Components

STATUS LED

Inlet

1.1 Controller Enclosure

1.1.4.2 Power Supply Units

The power supply unit transforms input AC power from a power socket to DC power and supplies power to each component. Each power supply unit contains fans.

Figure 1.15 Power supply unit

● Part explanation

• Inlet

This inlet is used to connect a power cord.

• LEDs

The states of LEDs are listed below.

Table 1.7 Status and meanings of each LED (power supply unit)

LED name LED status Power supply unit status

STATUS

(green)

(blinks green)

(orange)

AC power is supplied to the power supply unit and the ETERNUS DX Disk storage system (DC power) is turned on.

AC power is supplied to the power supply unit but the ETERNUS DX Disk storage system (DC power) is not turned on.

The power supply unit or the fan in the power supply unit is in error status.

ETERNUS DX60 S2 Disk storage system User’s Guide -Operation-

Chapter 1 Components

Operation panel

Front cover

3.5-inch disk

Operation panel

Power Supply Unit

(PSU#0)

Power Supply Unit

(PSU#1)

Expander (EXP#0) Cover

1.2 Drive Enclosures

3.5" disks and LEDs are installed in the front of a 3.5" drive enclosure. Expanders and power supply units are installed in the rear.

1.2.1 Front

● With front cover

Figure 1.16 Front view of a drive enclosure (with front cover)

● Without front cover

Figure 1.17 Front view of a drive enclosure (without front cover)

1.2.2 Rear

■ Single expander type

Figure 1.18 Rear view of drive enclosure (single expander model)

ETERNUS DX60 S2 Disk storage system User’s Guide -Operation-

Chapter 1 Components

Power Supply Unit

(PSU#0)

Power Supply Unit

(PSU#1)

Expander (EXP#0) Expander (EXP#1)

POWER LED

READY LED

IDENTIFY LED

FAULT LED

AUTO POWER switch

MODE SELECT switch

This switch is not used.

With a front cover Without a front cover

1.2 Drive Enclosures

■ Dual expander type

Figure 1.19 Rear view of drive enclosure (dual expander model)

1.2.3 Components (Front)

This section describes the operation panel and the disks in the front of the drive enclosure.

■ Operation panel

An operation panel has LEDs, an AUTO POWER switch, a MODE SELECT switch, and an IP RESET switch.

Figure 1.20 LEDs on the front side of the drive enclosure

● Part explanation

• AUTO POWER switch

The AUTO POWER switch of the drive enclosure is turned to "OFF" as the factory setting, and should not be turned to "ON".

• MODE SELECT switch

Enables the device power to be turned on via power linkage. The MODE SELECT switch is enabled for the factory default setting. Do not change to OFF.

• LEDs

The states of LEDs are listed below.

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Chapter 1 Components

DISK READY/FAULT LED

Slot#0

Slot#4

Slot#8

Slot#1

Slot#5

Slot#9

Slot#2

Slot#6

Slot#10

Slot#3

Slot#7

Slot#11

1.2 Drive Enclosures

■ Disk

Table 1.8 Status and meanings of each LED (in front of drive enclosure)

LED name LED status Drive enclosure status

POWER

(green)

READY

(green)

FAULT

(orange)

(blinks orange)

IDENTIFY

(blinks blue)

(off)

DC power is supplied to the drive enclosure.

The ETERNUS DX Disk storage system is available for use.

The drive enclosure is in error status.

A part of the drive enclosure requires preventive maintenance.

As ordered via ETERNUS Web GUI, the installation location of the drive enclosure is identified.

Figure 1.21 3.5" disk

Figure 1.22

shows the slot number of each disk.

Figure 1.22 Disk slot numbers (drive enclosure)

● Part explanation

• LEDs

The states of LEDs are listed below.

Table 1.9 Status and meanings of each LED (3.5" disks)

LED name LED status Disk status

DISK READY/ FAULT

(green)

(blinks green)

(orange)

The disk is operating normally.

The disk is in error status.

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Chapter 1 Components

UNIT READY/FAULT LED

DI (IN) LINKUP LED

DI (IN) port

These ports are not used.

IDENTIFY LED

1.2 Drive Enclosures

1.2.4 Components (Rear)

This section describes the expanders and the power supply units in the rear of the drive enclosure.

■ Expander

The expander is a component that controls how the controller and the disks interact.

Figure 1.23 Expander

● Part explanation

• DI (IN) port

These ports are connectors for miniSAS cables.

• LEDs

The states of LEDs are listed below.

Table 1.10 Status and meanings of each LED (expander)

LED name LED status Expander status

IDENTIFY

DI (IN) LINKUP LED

UNIT READY/ FAULT

(blinks blue)

(off)

(green)

(orange)

(green)

(orange)

As ordered via ETERNUS Web GUI, the installation location of the drive enclosure is identified.

The link between the DI (IN) port and the destination has been established.

The DI (IN) port is in error status.

The expander is in normal status.

• The controller is performing the initial setup after the

power is turned on.

• The expander is in error status.

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Chapter 1 Components

STATUS LED

Inlet

1.2 Drive Enclosures

■ Power Supply Units

The power supply unit transforms input AC power from a power socket to DC power and supplies power to each component. Each power supply unit contains fans.

Figure 1.24 Power supply units

● Part explanation

• Inlet

This inlet is used to connect a power cord.

• LEDs

The states of LEDs are listed below.

Table 1.11 Status and meanings of each LED (power supply unit)

LED name LED status Power supply unit status

STATUS

(green)

(blinks green)

(orange)

AC power is supplied to the power supply unit and the ETERNUS DX Disk storage system (DC power) is turned on.

AC power is supplied to the power supply unit but the ETERNUS DX Disk storage system (DC power) is not turned on.

The power supply unit or the fan in the power supply unit is in error status.

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Chapter 1 Components

Inlets (INPUT)

Outlets (OUTPUT)

Main line switches

1.3 Power Distribution Units (for Regions other than EMEA&I)

There are two sizes for power distribution units: 1U and 2U.

1.3.1 Power Distribution Units (1U)

The 1U power distribution unit has four outlets and two inlets.

■ Power Distribution Units (1U)

Figure 1.25 Power distribution unit (1U)

● Part explanation

• Main line switch

This turns on and off the power distribution unit.

• Inlet (INPUT)

This is a socket (IEC60320-C13) for incoming power supply. This socket is used to connect a power cord (AC input cable).

• Outlet (OUTPUT)

This is a socket (IEC60320-C13) for outgoing power supply. This socket is used to connect a power cord (AC output cable).

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Chapter 1 Components

Outlets (OUTPUT)

Main line switches

Outlets (OUTPUT)

Main line switches

1.3 Power Distribution Units (for Regions other than EMEA&I)

1.3.2 Power Distribution Units (2U)

There are two types of 2U power distribution units: 2U power distribution units that can connect up to six enclosures and 2U power distribution units that can connect up to eight enclosures.

■ Power Distribution Units (2U, Max 6 enclosures connection)

There are 12 outlets.

Figure 1.26 Power Distribution Units (2U, Max 6 enclosures connection)

● Part explanation

• Main line switch

This turns on and off the power distribution unit.

• Outlet (OUTPUT)

This is a socket (IEC60320-C13) for outgoing power supply. This socket is used to connect a power cord (AC output cable).

■ Power Distribution Units (2U, Max 8 enclosures connection)

There are 16 outlets.

Figure 1.27 Power Distribution Units (2U, Max 8 enclosures connection)

● Part explanation

• Main line switch

This turns on and off the power distribution unit.

• Outlet (OUTPUT)

This is a socket (IEC60320-C13) for outgoing power supply. This socket is used to connect a power cord (AC output cable).

ETERNUS DX60 S2 Disk storage system User’s Guide -Operation-

Chapter 2 Standard Operations

IMPORTANT

Main line switch

This chapter explains how to turn on and off the ETERNUS DX Disk storage system and how to operate buttons on the operation panel.

2.1 Powering On and Off

This section explains how to turn on the ETERNUS DX Disk storage system.

2.1.1 Switching On and Off the Main Line Switch on the Power Distribution Unit (for Regions Other than EMEA&I)

This section explains how to switch the main line switch of the power distribution unit to ON and OFF.

■ To switch to ON

Turn the main line switch of the power distribution unit to the "On" position (marked "I").

Make sure all of the main line switches are in the ON position.

● For 1U power distribution unit

Figure 2.1 ON position (marked "|") of the main line switches on a 1U power distribution unit

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Chapter 2 Standard Operations

Main line switch

2.1 Powering On and Off

● For 2U power distribution unit

Figure 2.2 ON position (marked "|") of the main line switches on a 2U power distribution unit

■ To switch to OFF

Turn the main line switch of the power distribution unit to the "Off" position (marked "O").

For normal operation, there is no need to the turn the main line switch to the "Off" position. If the ETERNUS DX Disk storage system must be turned off, such as before any inspections of power supply devices are performed, turn off the ETERNUS DX Disk storage system by using the procedure described in "2.1.3 Powering Off" (page 34) "Off" position.

and turn the main line to the

● For 1U power distribution unit

Figure 2.3 OFF position (marked "O") of the main line switches on a 1U power distribution

unit

ETERNUS DX60 S2 Disk storage system User’s Guide -Operation-

Chapter 2 Standard Operations

IMPORTANT

Main line switch

2.1 Powering On and Off

● For 2U power distribution unit

Figure 2.4 OFF position (marked "O") of the main line switches on a 2U power distribution

unit

2.1.2 Powering On

This section explains how to turn on the ETERNUS DX Disk storage system.

There are two ways to turn the power on:

• Via the Power switch

Press the Power switch to turn on the ETERNUS DX Disk storage system.

• Via the power synchronized unit

Use the power synchronized unit to turn on the ETERNUS DX Disk storage system.

When turning the main line switch to "On" (marked "I") right after turning the main line switch to "Off" (marked "O"), turn it back to "On" (marked "I") after the POWER LED of the power supply unit has turned off completely.

Before turning on the ETERNUS DX Disk storage system, make sure that the main line switches of the power distribution units are "ON". Do not turn the main line switches of the power distribution units to the OFF position.

ETERNUS DX60 S2 Disk storage system User’s Guide -Operation-

Chapter 2 Standard Operations

Procedure

IMPORTANT

Controller Enclosure

Drive Enclosure

Power switch

2.1 Powering On and Off

• After turning the power on, it takes about three minutes for the

ETERNUS DX Disk storage system to become READY (i.e. the READY LED turns on). If an error is detected during the initial power-on diagnostic phase, a longer time (up to ten minutes) may be required before the READY LED turns on.

• Before turning the server on, check that the ETERNUS DX Disk storage

system and the network devices that connect the ETERNUS DX Disk storage system and the server are all in READY status. If the server is turned on while any of these devices are not in READY status, the server may not be able to recognize the ETERNUS DX Disk storage system.

• When turning on the power in conjunction with the power synchronized

unit, perform the appropriate waiting process so that the ETERNUS DX Disk storage system is in the READY status before the server is turned on. Since it takes up to ten minutes before the ETERNUS DX Disk storage system change to READY status when an error is detected for a component during the initial power-on diagnostic phase, take this into consideration and specify an appropriate waiting process that is sufficient.

• When the AUTO POWER switch of the controller enclosure is turned to

"ON", supplying power to the ETERNUS DX Disk storage system will cause the ETERNUS DX Disk storage system to turn on automatically in cases such as when the power cord is connected or the power is recovered after power failure.

This section explains how to use the Power switch to turn on the ETERNUS DX Disk storage system. For other procedures, refer to the related manuals.

1 Press the power switch ( ) of the controller enclosure.

Controller enclosure POWER LED turns on.

When drive enclosures are installed, the power turns on automatically.

2 After three minutes, check that the READY LED on the controller enclosure are

lit up.

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End of procedure

Controller enclosure

Drive enclosure

LED for drive enclosure

LED for controller enclosure

IMPORTANT

2.1 Powering On and Off

3 Check that all enclosure's POWER LED and READY LED are lit up.

2.1.3 Powering Off

This section explains how to turn off the ETERNUS DX Disk storage system.

There are two ways to turn the power off:

• Via the Power switch

Press the Power switch to turn off the ETERNUS DX Disk storage system.

• Via the power synchronized unit

Use the power synchronized unit to turn off the ETERNUS DX Disk storage system.

• When turning off the ETERNUS DX Disk storage system, the power

shuts off after the data in the cache memory is written to the disk. Therefore, it may take one minute (maximum six minutes) for the power supply to be completely turned off.

• Do not turn off the power of the device or network devices that connect

the ETERNUS DX Disk storage system and server while the server is operating. Turning the power off may result in the loss of data or prevent data from being saved.

• When using a power synchronized unit for power control, make sure to

turn off the power with the server. Even if the ETERNUS DX Disk storage system is turned off by using the Power switch, the power synchronization function automatically turns on the power.

This section explains how to use the Power switch to turn off the ETERNUS DX Disk storage system. For other procedures, refer to the related manuals.

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Procedure

End of procedure

IMPORTANT

Controller Enclosure

Drive Enclosure

Power switch

CAUTION

2.2 Attaching and Removing the Flange Cover

1 Press and hold the console panel's power switch ( ) for 4 seconds or longer.

The READY LED should turn off.

Press the Power switch only once. If the Power switch is pressed again while either the POWER LED or the READY LED is on, the ETERNUS DX Disk storage system power may turn on.

2 The ETERNUS DX Disk storage system power is turned off.

When the power is turned off, the POWER LED will go out.

When drive enclosures are installed, the power turns off automatically.

2.2 Attaching and Removing the Flange Cover

This section explains how to attach and remove the flange cover of the 2.5" type controller enclosure.

• At the completion of this operation, check that the flange cover is

attached.

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Procedure

End of procedure

IMPORTANT

Flange cover Thumb screw

2.2 Attaching and Removing the Flange Cover

■ Procedure for attaching the flange cover

Attach the flange cover in the following order.

1 Slide the tab inside the top of the flange cover over the top-left corner of the

controller enclosure.

When fitting the flange cover, be careful not to touch the power

switch ( ).

2 Tighten the thumb screw to fasten the flange cover.

■ Procedure for removing the flange cover

Loosen the thumb screw to remove the flange cover.

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Procedure

CAUTION

IMPORTANT

Slot

2.3 Attaching and Removing the Front Cover

This section explains how to attach and remove the front cover of the 3.5" type controller enclosure or 3.5" type drive enclosure.

• After completing the operation, be sure to reattach the front cover.

This section explains how to attach and remove the front cover of the 3.5" type controller enclosure, but the same procedure is used to attach and remove the front cover of the 3.5" type drive enclosure.

■ Procedure for attaching the front cover

Attach the front cover in the following order.

1 Fit the front cover in the left end slot of the controller enclosure to attach.

Be careful so that the part of the front cover to be fit in the slot does not touch the power switch ( ).

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End of procedure

CAUTION

Ta b

2.3 Attaching and Removing the Front Cover

2 Holding the tab on the front cover, attach the right side of the cover to the

enclosure.

• When attaching the right side of the front cover, support its left

side with your left hand, to prevent it from coming loose and falling.

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Procedure

End of procedure

CAUTION

Ta b

2.4 Turning On and Off the AUTO POWER Switch

■ Procedure for removing the front cover

Remove the front cover in the following order.

1 By holding the tab of the front cover, pull the cover toward you to remove it.

• When removing the right side of the front cover, support its left

side with your left hand, to prevent it from coming loose and falling.

2.4 Turning On and Off the AUTO POWER Switch

This section explains how to enable the AC automatic linkage mode by turning the AUTO POWER switch of the controller enclosure to "ON". When AC automatic linkage mode is enabled, the ETERNUS DX Disk storage system is automatically turned on when the power supply recovers after a power failure. When the AUTO POWER switch of the controller enclosure is set to "OFF", the AC automatic linkage mode is disabled.

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Procedure

End of procedure

IMPORTANT

AUTO POWER switch

2.4 Turning On and Off the AUTO POWER Switch

1 Remove the flange cover from the 2.5" type controller enclosure.

Remove the front cover from the 3.5" type controller enclosure.

For details on how to remove the flange cover, refer to "2.2 Attaching and Removing the

Flange Cover" (page 35).

For details on how to remove the front cover, refer to "2.3 Attaching and Removing the

Front Cover" (page 37).

2 Turn the AUTO POWER switch of the controller enclosure to "ON".

Push up the AUTO POWER switch to the "ON" side using the pin that is provided with the ETERNUS DX Disk storage system.

• The AUTO POWER switch of the drive enclosure is turned to

"OFF" as the factory setting, and should not be turned to "ON".

• If AC power is being supplied, turning the AUTO POWER switch

of the controller enclosure to "ON" will cause the ETERNUS DX Disk storage system to turn on.

• If the AUTO POWER switch of the controller enclosure is turned

to "ON", connecting the power cord to the outlet will cause the ETERNUS DX Disk storage system to turn on.

3 Re-attach the flange cover to the 2.5" type controller enclosure.

Re-attach the front cover to the 3.5" type controller enclosure.

For details on how to attach the flange cover, refer to "2.2 Attaching and Removing the

Flange Cover" (page 35).

For details on how to attach the front cover, refer to "2.3 Attaching and Removing the Front

Cover" (page 37).

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Chapter 2 Standard Operations

Procedure

IP RESET switch

2.5 Using the IP RESET Switch

This section describes how to operate the IP RESET switch on the controller enclosure. The following setting can be performed by operating the IP RESET switch:

• Switching the Master CM

For the dual controller model, the controller through which the ETERNUS DX Disk storage system is set up and operated is called the "Master CM", while the other controller is called the "Slave CM". The single controller model only has a "Master CM" controller.

• Restoring the LAN port settings (network environment settings) to the factory default settings.

The procedure to operate the IP RESET switch is as follows:

1 Remove the flange cover from the 2.5" type controller enclosure.

Remove the front cover from the 3.5" type controller enclosure.

For details on how to remove the flange cover, refer to "2.2 Attaching and Removing the

Flange Cover" (page 35).

For details on how to remove the front cover, refer to "2.3 Attaching and Removing the

Front Cover" (page 37).

2 Operate the IP RESET switch to change settings.

• To switch the Master CM

Press the IP RESET switch once. The MASTER LED on the controller that is set as the Master CM turns green.

• To restore the LAN port settings (network environment settings) to the factory default

Press the IP RESET Switch twice within two seconds.

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End of procedure

2.5 Using the IP RESET Switch

3 Re-attach the flange cover to the 2.5" type controller enclosure.

Re-attach the front cover to the 3.5" type controller enclosure.

For details on how to attach the flange cover, refer to "2.2 Attaching and Removing the

Flange Cover" (page 35).

For details on how to attach the front cover, refer to "2.3 Attaching and Removing the Front

Cover" (page 37).

ETERNUS DX60 S2 Disk storage system User’s Guide -Operation-

Chapter 3 Setup

This chapter describes the required settings for operation of the ETERNUS DX Disk storage system and provides notes for setting up the ETERNUS DX Disk storage system.

3.1 Data Encryption

Encrypting data as it is being written to the disk prevents information leakage caused by fraudulent decoding. Even if a disk is removed and stolen by malicious third parties, data cannot be decoded. The encryption function only encrypts the data stored on the disks, so server access results in the transmission of plain text. Therefore, this function is effective against leakage of data being transferred via sneaker net, but has no effect on data leakage via server access.

This section describes the restrictions and notes on encrypting data. For details on the data encryption procedure, refer to "ETERNUS Web GUI User's Guide" or "ETERNUS CLI User's Guide".

• Encrypted volumes cannot be changed to unencrypted volumes.

To cancel the encryption for a volume, back up the data in the encrypted volume, delete the encrypted volume, and restore the backed up data.

• When copying encrypted volumes (using copy operations via server), transfer performance

may not be as good as when copying unencrypted volumes.

• Snap Data Pool Volumes (SDPVs) cannot be encrypted after they are created. To create an

encrypted SDPV, set encryption when creating a volume.

3.2 Eco-mode

Eco-mode is a function that is specifically designed to reduce the power consumption that is characteristic of Massive Arrays of Idle Disks (MAID). Eco-mode saves power by managing the scheduled operation times of specified disks and stopping the motors of disks during periods when they are not required. Disk spin-up and spin-down schedules can be set for each RAID group, and can also be set to allow backup operations. If an access occurs while a motor is stopped, the disk is immediately spun up and access proceeds normally after approximately one to three minutes.

The disk motors can be turned on and off as required by linking the following Storage Foundation Software ETERNUS SF to Eco-mode.

• ETERNUS SF Storage Cruiser

• ETERNUS SF AdvancedCopy Manager

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Chapter 3 Setup

3.2 Eco-mode

The following hierarchical storage management software can be also linked with Eco-mode. When using the Eco-mode function with these software, an Eco-mode disk operation schedule does not need to be set, since these software turns on the disk motors when stopped disks are accessed.

• IBM Tivoli Storage Manager for Space Management

• IBM Tivoli Storage Manager HSM for Windows

• Dynamic Storage Tiering (DST) function in Symantec Veritas Storage Foundation

The restrictions and notes on using Eco-mode are described below. For details on the Eco-mode procedure, refer to "ETERNUS Web GUI User's Guide" or "ETERNUS CLI User's Guide".

• To set Eco-mode, use ETERNUS Web GUI, ETERNUS SF Storage Cruiser, or ETERNUS SF

AdvancedCopy Manager (hereinafter, referred to as Storage Foundation Software ETERNUS SF).

• Eco-mode cannot be used for the following disks:

- System disks

- Hot spares

• Disk motors in the following RAID groups are not stopped by the Eco-mode schedule:

- RAID groups that contain a system disk

- RAID groups in which no volumes are registered

- RAID groups in which SDPVs are registered

• The operation time of disks varies depending on the Eco-mode schedule and the disk access.

- Access to a stopped disk outside of the scheduled operation time period causes the motor

of the stopped disk to be spun up, allowing normal access in about one to three minutes. When a set time elapses since the last access to a disk, the motor of the disk is stopped.

- If a disk is activated from the stopped state more than a set amount of times in a day, the

Eco-mode schedule is not applied and disk motors are not stopped by the Eco-mode.

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21:009:001:00

0:00

Stopped Scheduled Operation Stopped

Disk motors are stopped 30 minutes after the end of the scheduled operation

Disk motors are spun up 30 minutes before the start of the scheduled operation

Disk Motors Running

StoppedScheduled Operation

Stopped

Operation

21:009:001:00

Disk Motors RunningDisk Motors Running

Access

Access finishes

Disk motors are stopped 30 minutes after the end of the scheduled operation

Disk motors are spun up 30 minutes before the start of the scheduled operation

Access OK in one to three minutes

3.2 Eco-mode

(Example 1) Setting the Eco-mode schedule via ETERNUS Web GUI

Operation schedule is set as 9:00 to 21:00 and there are no accesses outside of the scheduled period

(Example 2) Setting the Eco-mode schedule via ETERNUS Web GUI

Operation schedule is set as 9:00 to 21:00 and there are accesses outside of the scheduled period

• Eco-mode schedules are executed according to the date and time that are set in the ETERUS

DX Disk storage system. To turn on and turn off the disk motors according to the schedule that is set, use the Network Time Protocol (NTP) server in the date and time setting in ETERNUS Web GUI to set automatic adjustment of the date and time.

• Up to eight 2.5" drives or four 3.5" drives can be activated at the same time in a single drive

enclosure. When these maximums are exceeded, the first eight 2.5" drives or four 3.5" drives are activated, followed by the rest of the drives in matching increments for each size. If the number of drives that are activated in a single drive enclosure is increased, the time for drive activation takes longer, causing the response times for the server to increase, which may result in access paths being lost. To prevent this from occurring, the RAID configuration and drive installation must be taken into consideration.

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Chapter 3 Setup

3.3 Optimizing Volume Configurations

The ETERNUS DX Disk storage system allows for the expansion of volumes and RAID group capacities, migration among RAID groups, and the changing of RAID levels when the volumes are defined. Exact details depend on the desired operation. Select from the following procedures. This section describes the restrictions on using each function of the ETERNUS DX Disk storage system and the notes on setting up each function of the ETERNUS DX Disk storage system. For details on the above procedures, refer to "ETERNUS Web GUI User's Guide" or "ETERNUS CLI User's Guide".

■ Expansion of volume capacity

• RAID Migration (with increased migration destination capacity)

When volume capacity is insufficient, a volume can be moved to a RAID group that has enough free space. This function is recommended for use when the desired free space is available in the destination.

• LUN Concatenation

Adds areas of free space to an existing volume to expand its capacity. This uses existing free space to efficiently expand the volume.

■ Expansion of RAID group capacity

• Logical Device Expansion

Adds new disks to an existing RAID group to expand the RAID group capacity. This is used to expand the existing RAID group capacity instead of adding a new RAID group to add the volumes.

■ Migration of RAID groups

• RAID Migration

If the performance of the current RAID groups is not satisfactory due to conflicting volumes, RAID Migration may be used to improve the performance by redistributing the RAID group configuration.

■ Changing the RAID level

• RAID Migration (to a RAID group with a different RAID level)

Migrating to a RAID group with a different RAID level changes the RAID level of volumes. This is used to change the RAID level for a specific volume.

• Logical Device Expansion (and changing RAID levels when adding the new disks)

The RAID level may also be changed when adding new disks to a RAID group. This is used to convert the RAID level of all the volumes belonging to a given RAID group.

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Chapter 3 Setup

3.3 Optimizing Volume Configurations

3.3.1 RAID Migration

RAID Migration is a function that transfers a volume to a different RAID group while guaranteeing the integrity of the data. By using RAID Migration, RAID groups and volumes can be hot switched. This allows easy redistribution of volumes among RAID groups in response to customer needs. The redistribution of volumes and reconfiguration of RAID groups (e.g. changing the RAID level from RAID5 to RAID1+0) can be performed while the system is running.

This section describes the restrictions and notes on using RAID Migration. For details on the RAID Migration procedure, refer to "ETERNUS Web GUI User's Guide" or "ETERNUS CLI User's Guide".

• Volumes can be specified as a target for RAID Migration.

• The maximum number of volumes for simultaneous RAID Migration operations is 32.

• A total volume capacity of up to 8TB can be used for simultaneous RAID Migration

operations.

• The volume type that can be migrated is "Open". RAID groups can be selected as the RAID

Migration destination.

• RAID Migration cannot be performed when the source volume type is "SDV" or "SDPV".

• Select RAID groups with an unused area that is more than the capacity of the RAID Migration

source volume.

• RAID levels that are supported by the ETERNUS DX Disk storage system can be set for the

source and destination RAID groups.

• The final volume number (LUN) will be the same as the initial volume number, and from the

point of view of the server, pre-migration, migrating and post-migration volumes are accessed indistinguishably.

• During RAID Migration, the access performance for the RAID groups that are specified as the

RAID Migration source and RAID Migration destination may be reduced.

• If the power is turned off or an electrical power outage occurs during RAID Migration, the

process will simply continue when the power is restored.

• When RAID Migration is used to increase the volume (LUN) capacities, note that the

increased size of the expanded volumes may not always be dynamically re-recognized by the server, depending on the server-side OS (type and version) being used. Refer to the applicable OS and file system documentation before dynamically expanding the volume capacity. This is not necessary when building a new system after the volume capacity has been expanded.

3.3.2 Logical Device Expansion (LDE)

Logical Device Expansion (LDE) allows the capacity of an existing RAID group to be dynamically expanded by the addition of extra disks. By expanding the capacity of existing RAID group, a new volume can be added without having to add new RAID groups.

This section describes the restrictions and notes on using LDE. For details on the LDE procedure, refer to "ETERNUS Web GUI User's Guide" or "ETERNUS CLI User's Guide".

• A RAID group can be specified as a target for LDE.

• Multiple LDEs cannot be performed simultaneously.

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3.3 Optimizing Volume Configurations

• LDE can be performed if the new RAID group capacity is the same or larger than the old

capacity.

• When adding disks, use a disk with a capacity that is the same or with a larger capacity than

the disks in the RAID groups that are targets for LDE. After LDE completes, all the disks in the target RAID groups are recognized as having the same capacity as the disk with the smallest capacity in the RAID group. The rest of the capacity in the disks that have a larger capacity cannot be used.

• LDE can be performed on a RAID group that contains an Advanced Copy target (copy source

or copy destination) volume.

• Capacity expansion and changing the level of a RAID group can be performed at the same

time.

• Since the data cannot be recovered after the failure of LDE, back up all the data of the

volumes in the target RAID group to another area before performing LDE. If LDE fails, recover using this backup data.

• Volumes cannot be added to the target RAID groups while LDE is running. Volumes can be

added after LDE is complete. Volumes cannot be deleted from the target RAID groups while LDE is running.

• If the power is turned off or an electrical power outage occurs during LDE, the process will

simply continue when the power is restored.

3.3.3 LUN Concatenation

LUN Concatenation is a function that is used to add new area to a volume for expanding the volume capacity available to the server. The ability to concatenate widely distributed free areas in the ETERNUS DX Disk storage system allows efficient use of the disk capacity. Unused areas, which may be either part or all of a RAID group, are used to create new volumes that are then added together (concatenated) to form a single large volume.

This section describes the restrictions and notes on using LUN Concatenation. For details on the LUN Concatenation procedure, refer to "ETERNUS Web GUI User's Guide" or "ETERNUS CLI User's Guide".

• Volumes can be specified as a target for LUN Concatenation.

• Multiple volumes can be concatenated. Up to 16 volumes can be concatenated.

• Maximum concatenated volume capacity is 32TB.

• The minimum required capacity of each volume being concatenated is 1GB.

• Conditions for volumes to be concatenated are as follows:

- Only "Open" type volumes can be used for LUN Concatenation. SDV cannot be

concatenated. The encryption status of a concatenated volume is the same status as a volume that is to be concatenated.

- The RAID levels may be any that are supported by the ETERNUS DX Disk storage system

with no need for all to be the same or any other limitation. It is also possible to connect up volumes with different RAID levels. Volumes in RAID groups with different types (such as capacity or speed) of disks can be concatenated. However, RAID groups with the same RAID level and same disk type are recommended for concatenated volumes to ensure that performance is not affected.

• LUN Concatenation cannot be performed under the following conditions:

- When the volume to be concatenated contains an Advanced Copy session.

ETERNUS DX60 S2 Disk storage system User’s Guide -Operation-

Chapter 3 Setup

3.3 Optimizing Volume Configurations

- When the number of volumes to be concatenated is fewer than the maximum number of

volumes that can be concatenated but the resulting capacity exceeds the maximum single LUN capacity allowed by the ETERNUS DX Disk storage system.

• It is possible to add extra volumes to an already concatenated volume.

• After concatenation, any number of formatting processes can be started at once.

• Because the server-side LUNs are not changed by volume concatenation, an OS reboot is

not required. However, this function only expands the volumes in the ETERNUS DX Disk storage system. Server-side recognition and volume expansion is OS dependent.

• The logical unit number of each concatenated volume does not change and remains

accessible from the server before, during, and after the concatenation.

• If the power is turned off or an electrical power outage occurs during LUN Concatenation, the

concatenation will simply continue the next time the power is turned on.

• It is recommended that the data on the volumes that are to be concatenated be backed up

first.

• When LUN Concatenation is used to increase the volume (LUN) capacities, note that the

• A concatenated volume can be used as an OPC, EC, or QuickOPC copy source or copy

destination. It can also be used as a SnapOPC+ copy source.

• When a volume that is using ETERNUS SF AdvancedCopy Manager to run backups is

expanded via LUN Concatenation, the volume will need to be registered with ETERNUS SF AdvancedCopy Manager again.

ETERNUS DX60 S2 Disk storage system User’s Guide -Operation-

Chapter 4 Operations

Controller enclosure

MNT

CM#0

Master CM

MNT

CM#1

Slave CM

Controller enclosure

MNT

RMT RMT

CM#0

Slave CM

MNT

CM#1

Master CM

IP:x.x.x.a

ETERNUS DX Disk storage system

The Master CM is switched.

CM#0

has failed

IP:x.x.x.a

When the Master CM is switched, the IP addresses of the previous Master CM’s are taken over by the new Master CM.

This chapter describes the control of the LAN for operation management of the ETERNUS DX Disk storage system, and the monitoring the status of the ETERNUS DX Disk storage system.

4.1 LAN for Operation Management

The ETERNUS DX Disk storage system must be connected to the LAN for operation management. When remote support is used, information on errors of the ETERNUS DX Disk storage system or other events can be notified to the remote support center. This section explains how the LAN control controller of the ETERNUS DX Disk storage system operates.

■ LAN Control Controller (Master CM/Slave CM)

For a dual-controller type, the controller (CM) that is given the authority to manage the LAN is called the Master CM and the other CM is called the Slave CM. When an error occurs in the Master CM or LAN, the Master CM is switched automatically. IP addresses of the LAN ports are not assigned to each CM. These IP addresses are assigned to the role of master or slave. If the Master CM is switched, the same IP addresses are reused. Therefore, even if the Master CM is switched and the physical port is changed, access can be maintained via the same IP addresses.

Figure 4.1 LAN control (switching of the Master CM)

ETERNUS DX60 S2 Disk storage system User’s Guide -Operation-

Chapter 4 Operations

Controller enclosure

MNT

CM#0

Master CM

MNT

CM#1

Slave CM

RMT

IP:x.x.x.a IP:x.x.x.b

ETERNUS DX Disk storage system

LAN path

error

The IP address of the Slave CM is used to switch the Master CM and display the status of the ETERNUS DX Disk storage system.

CAUTION

4.2 Monitoring ETERNUS DX Disk Storage System Status

• Each CM has an LED that lights up green to identify when it is the

Master CM.

• Setting the IP address of the Slave CM ensures that ETERNUS Web

GUI or ETERNUS CLI can be used from the Slave CM if an error occurs on the LAN path for the Master CM. The Master CM and the Slave CM perform different functions. The Slave CM can only switch the Master CM and display the status of the ETERNUS DX Disk storage system. The IP address of the Slave CM does not need to be set for normal operation.

Figure 4.2 LAN control (when the IP address of the Slave CM is set)

4.2 Monitoring ETERNUS DX Disk Storage System Status

Check the status of the ETERNUS DX Disk storage system regularly by checking the LEDs or the status display function of ETERNUS Web GUI.

Impending trouble may be indicated by the warning message FAULT LEDs of the ETERNUS DX Disk storage system. The LEDs and the general status of ETERNUS Web GUI should be checked regularly to prevent any serious trouble from occurring.

In addition, setting event notification enables e-mail notification messages or SNMP Trap messages for events with the ETERNUS DX Disk storage system in order to monitor the status of the ETERNUS DX Disk storage system.

Event notification and status display for the ETERNUS DX Disk storage system can be performed by ETERNUS CLI. When ETERNUS CLI is used, refer to "ETERNUS CLI User's Guide".

ETERNUS DX60 S2 Disk storage system User’s Guide -Operation-

Chapter 4 Operations

4.2 Monitoring ETERNUS DX Disk Storage System Status

4.2.1 LED Status Check

The status of the ETERNUS DX Disk storage system can be checked by the LEDs. If the FAULT LED in front of the ETERNUS DX Disk storage system is orange, contact your maintenance engineer.

4.2.2 Displaying Status via ETERNUS Web GUI

The status of the ETERNUS DX Disk storage system can be checked in the Overview screen of ETERNUS Web GUI.

Figure 4.3 ETERNUS Web GUI screen

Table 4.1

Status of each component in the ETERNUS DX Disk storage system is monitored periodically, and the result is displayed as a general status image with character strings.

shows the general status.

ETERNUS DX60 S2 Disk storage system User’s Guide -Operation-

Chapter 4 Operations

4.2 Monitoring ETERNUS DX Disk Storage System Status

Table 4.1 General status of ETERNUS Web GUI

General status ETERNUS DX Disk storage system status

Normal (Green)

Not Ready (Red)

Error (Red)

Maintenance (Orange)

Warning (Yellow)

Warning (Gray)

Refer to "ETERNUS Web GUI User's Guide" for details.

4.2.3 Event Notification

The ETERNUS DX Disk storage system is in normal state.

"Not Ready" is a status where an abnormality is detected at a power-off, and I/O access from the server cannot be received.

The ETERNUS DX Disk storage system is in error state.

The ETERNUS DX Disk storage system is under maintenance.

The ETERNUS DX Disk storage system is in warning state.

The component is installed in the ETERNUS DX Disk storage system, but not used.

By setting event notification, if an error (event) occurs in the ETERNUS DX Disk storage system, the event information is notified.

The methods that can be used to notify an event are "E-Mail", "SNMP Trap", "REMCS", and "Host Sense Key Code Qualifier". Note that REMCS is not available in the EMEA&I region.

For the procedure on setting event notification, refer to "User's Guide -Installation-".

■ E-Mail

When an event occurs in the ETERNUS DX Disk storage system, an e-mail is sent to the specified e-mail address. For more details on notified event information, refer to "Appendix A Event Notification Message

List" (page 87).

■ SNMP Trap

When an event occurs in the ETERNUS DX Disk storage system, an SNMP Trap is sent to the SNMP Manager (monitoring server). For more details on event information notified by SNMP Trap, refer to "Appendix A Event

Notification Message List" (page 87).

■ REMCS

The information for errors that occur in the ETERNUS DX Disk storage system is notified to the remote support center. Warning and Error events are notified.

■ Host Sense Key Code Qualifier

When an event occurs in the ETERNUS DX Disk storage system, host senses (sense codes) are sent to the server. For details on sense codes, refer to "Appendix A Event Notification Message

List" (page 87).

ETERNUS DX60 S2 Disk storage system User’s Guide -Operation-

Chapter 4 Operations

SNMP manager

Mail server

SNMP Trap

ETERNUS DX Disk storage system

Remote support center

REMCS/SNMP (*1)

E-mail

Server (host)

Host sense

*1: SNMP for the EMEA&I region and REMCS for all other regions

4.2 Monitoring ETERNUS DX Disk Storage System Status

Figure 4.4 Event notification

ETERNUS DX60 S2 Disk storage system User’s Guide -Operation-

Chapter 5 Installing Optional Products

CAUTION

Do Not

The following optional products can be installed in the ETERNUS DX Disk storage system:

• Disk

• Drive enclosure

• Controller

• Expander

This chapter explains the installation rules, handling instructions, and installation procedures for these optional products.

Disks and drive enclosures can be added by yourself. However, be sure to read "Safety Precautions" before performing any of these installation procedures.

5.1 Installing Disks

Optional disks can be installed while the ETERNUS DX Disk storage system is running without affecting the system. This section explains how to install optional disks.

• Do not uninstall or move a disk that is already installed.

Contact your sales representative or maintenance engineer if disks that are installed by default need to be uninstalled or moved to another slot.

ETERNUS DX60 S2 Disk storage system User’s Guide -Operation-

Chapter 5 Installing Optional Products

IMPORTANT

WARNING

Do Not

Slot#8

Slot#9

Slot#10

Slot#11

Slot#12

Slot#13

Slot#14

Slot#15

Slot#0

Slot#1

Slot#2

Slot#3

Slot#4

Slot#5

Slot#6

Slot#7

Slot#16

Slot#17

Slot#18

Slot#19

Slot#20

Slot#21

Slot#22

Slot#23

5.1 Installing Disks

Firmware version V20L11 or later is required in the ETERNUS DX Disk storage system to add disks. The firmware version that is currently in use can be checked via ETERNUS Web GUI or ETERNUS CLI. If an older firmware version is being used, request a firmware upgrade from your sales representative.

5.1.1 Installation Rules for Disks

This section explains the installation rules for disks.

■ 2.5" disks

2.5" disks can be installed in the front side of a 2.5" type controller enclosure.

Disks can be installed in any slots of an enclosure.

Figure 5.1

shows the positions of 2.5" disk slots.

Figure 5.1 Position of 2.5" disk slots

• System disks are installed in Slot#0 and Slot#1. Never remove system

disks. Doing so will render the ETERNUS DX Disk storage system unusable.

■ 3.5" disks

3.5" disks can be installed in the front side of a 3.5" type controller enclosure or a 3.5" type drive enclosure.

Different types of disks can be installed in the same enclosure. Disks can be installed in any slots of an enclosure.

Figure 5.2

shows the positions of 3.5" disk slots.

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Chapter 5 Installing Optional Products

WARNING

Do Not

Slot#0

Slot#4

Slot#8

Slot#1

Slot#5

Slot#9

Slot#2

Slot#6

Slot#10

Slot#3

Slot#7

Slot#11

5.1 Installing Disks

Figure 5.2 Position of 3.5" disk slots

• System disks are installed in Slot#0 and Slot#1 of the controller

enclosure. Never remove system disks. Doing so will render the ETERNUS DX Disk storage system unusable.

5.1.2 Installable Disks

Table 5.1 and Table 5.2 show the installable disks.

Table 5.1 Installable disks (2.5" disks)

Model name Product name

ETED3HB-L, FTS:ETED3HB-L Disk Drive(2.5inch) 300GB 10krpm x1 for DX60 S2

ETED4HB-L, FTS:ETED4HB-L Disk Drive(2.5inch) 450GB 10krpm x1 for DX60 S2

ETED6HB-L, FTS:ETED6HB-L Disk Drive(2.5inch) 600GB 10krpm x1 for DX60 S2

ETED9HB-L, FTS:ETED9HB-L Disk Drive(2.5inch) 900GB 10krpm x1 for DX60 S2

ETEN1HB-L, FTS:ETEN1HB-L Disk Drive(2.5inch) 1TB 7.2krpm x1 for DX60 S2

Table 5.2 Installable disks (3.5" disks)

Model name Product name

ETED3HA-L, FTS:ETED3HA-L Disk Drive(3.5inch) 300GB 15krpm x1 for DX60 S2

ETED4HA-L, FTS:ETED4HA-L Disk Drive(3.5inch) 450GB 15krpm x1 for DX60 S2

ETED6HA-L, FTS:ETED6HA-L Disk Drive(3.5inch) 600GB 15krpm x1 for DX60 S2

ETEN1HA-L, FTS:ETEN1HA-L Disk Drive(3.5inch) 1TB 7.2krpm x1 for DX60 S2

ETEN2HA-L, FTS:ETEN2HA-L Disk Drive(3.5inch) 2TB 7.2krpm x1 for DX60 S2

ETEN3HA-L, FTS:ETEN3HA-L Disk Drive(3.5inch) 3TB 7.2krpm x1 for DX60 S2

At time of purchase, the installable disk type may be different from those described. To find the web-site to check the latest version of this manual, refer to "Read Me First".

ETERNUS DX60 S2 Disk storage system User’s Guide -Operation-

Chapter 5 Installing Optional Products

CAUTION

Do Not

5.1 Installing Disks

5.1.3 Disk Handling Instructions

■ About condensation

• When moving a disk from a cold place, such as an un-conditioned

■ About static electricity

store house in winter, to a warmer places such as an air-conditioned room, the severe temperature change may result in condensation forming. To avoid this, allow the packed disks sufficient time in the warmer place (one hour for each 15°C of temperature difference) to adapt to the new temperature.

• Do not touch the surface of the board of the disks.

• When handling disks, make sure to wear a wrist strap or touch a metal

part to discharge the human body's natural static electricity. Failure to discharge static electricity may cause device failure.

• Leave the disk in its package until ready to install it.

ETERNUS DX60 S2 Disk storage system User’s Guide -Operation-

Chapter 5 Installing Optional Products

CAUTION

Do Not

5.1 Installing Disks

■ About shock

• Do not lay the disks directly on a desk or similar hard surface. Always

use a rubber mat or other soft material to cushion the disks against physical shocks.

• Do not stack disks or stand disks on end.

• Do not apply external force to the interface connectors.

• Do not knock or drop the disks on hard objects.

ETERNUS DX60 S2 Disk storage system User’s Guide -Operation-

Chapter 5 Installing Optional Products

Procedure

CAUTION

Do Not

IMPORTANT

Tabs

Dummy disk unit

5.1 Installing Disks

5.1.4 Additional Disk Installation Procedure

This section describes how to install additional disks in the ETERNUS DX Disk storage system.

• If additional disks are installed in a way other as described in this

section, damage and/or device failure or electrical shock may occur.

• Do not install disks that are for use in other devices.

■ 2.5" disks

1 Check that all components of the ETERNUS DX Disk storage system are in

normal status, using the Storage System Status screen of ETERNUS Web GUI.

2 Wear a wrist strap or touch a metal part to discharge the human body's natural

static electricity.

3 Remove the dummy disk unit from the slot in which the disk is to be installed.

Simultaneously push into the tabs in the upper and lower parts of the dummy disk unit, and pull it straight out of the disk slot.

The removed dummy disk unit should be retained for future use.

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Chapter 5 Installing Optional Products

IMPORTANT

Catch

Lock lever

5.1 Installing Disks

4 Install the new disk.

4-1 Press the catch on the disk lock lever to unlock it.

4-2 Insert the disk all the way into in the slot, making sure that it is firmly seated and

keeping the lock lever open.

Hold the disk with both hands to protect against jarring.

4-3 Swing the lock lever in the direction of the arrow, until the lock clicks shut.

4-4 Check that the newly installed disk's DISK READY LED lights up green after

approximately 30 seconds.

5 Repeat Step 3 and Step 4 for each additional disk.

6 If a wrist strap is used, remove the wrist strap.

7 On the Storage System Status screen of ETERNUS Web GUI, check that the

added disks have been recognized.

ETERNUS DX60 S2 Disk storage system User’s Guide -Operation-

Chapter 5 Installing Optional Products

End of procedure

Procedure

IMPORTANT

Dummy disk unit

5.1 Installing Disks

8 Set up RAID groups, volumes, hot spares, and Host Affinity settings on the new

disks, as required.

■ 3.5" disks

1 Check that all components of the ETERNUS DX Disk storage system are in

normal status, using the Storage System Status screen of ETERNUS Web GUI.

2 Remove the front cover.

For details on how to attach the front cover, refer to "2.3 Attaching and Removing the Front

Cover" (page 37).

3 Wear a wrist strap or touch a metal part to discharge the human body's natural

static electricity.

4 Remove the dummy disk unit from the slot in which the disk is to be installed.

Hook your fingers and push into the holes of the dummy disk unit, and pull it straight out of the disk slot.

The removed dummy disk unit should be retained for future use.

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Chapter 5 Installing Optional Products

IMPORTANT

Catch

Lock lever

Hook

Slot protrusion

Hook

Slot protrusion

Lock lever hooks

have not engaged

Lock lever hooks

have engaged

5.1 Installing Disks

5 Install the new disk.

5-1 Press the catch on the disk lock lever to unlock it.

5-2 Insert the disk all the way into in the slot, making sure that it is firmly seated and

keeping the lock lever open.

• Hold the disk with both hands to protect against jarring.

• Insert the disk until the lock lever hooks reach the slot

protrusions.

5-3 Swing the lock lever in the direction of the arrow, until the lock clicks shut.

Make sure that the lock lever hooks have engaged the slot protrusions.

5-4 Check that the newly installed disk’s DISK READY/FAULT LED lights up green after

approximately 30 seconds.

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Chapter 5 Installing Optional Products

End of procedure

5.2 Installing Drive Enclosures

6 Repeat Step 4 and Step 5 for each additional disk.

7 Remove the wrist strap.

8 Remove the front cover.

For details on how to attach the front cover, refer to "2.3 Attaching and Removing the

Front Cover" (page 37).

9 On the Storage System Status screen of ETERNUS Web GUI, check that the

added disks have been recognized.

10 Set up RAID groups, volumes, hot spares, and Host Affinity settings on the new

disks, as required.

5.2 Installing Drive Enclosures

Optional drive enclosures can be installed while the ETERNUS DX Disk storage system is running without affecting the system. This section explains how to install optional drive enclosures.

5.2.1 Installation Rules for Drive Enclosures

Only one drive enclosure can be connected to a 3.5" type controller enclosure.

Drive enclosures cannot be connected to 2.5" type controller enclosures.

5.2.2 Installable Drive Enclosures

Table 5.3 shows the installable drive enclosures.

Table 5.3 Installable drive enclosures

Model name Product name

ETEED1DU-L, FTS:ETEED1DU-L Drive enclosure for DX60 S2 (3.5inch, single-expander type)

ETEED2DU-L, FTS:ETEED2DU-L Drive enclosure for DX60 S2 (3.5inch, dual-expander type)

At time of purchase, the installable drive enclosure model may be different from those described. To find the web-site to check the latest version of this manual, refer to "Read Me First".

ETERNUS DX60 S2 Disk storage system User’s Guide -Operation-

Chapter 5 Installing Optional Products

CAUTION

Do Not

5.2 Installing Drive Enclosures

5.2.3 Drive Enclosure Handling Instructions

■ About condensation

• When moving a drive enclosure from a cold place, such as an un-

conditioned store house in winter, to a warmer place such as an airconditioned room, the severe temperature change may result in condensation forming. To avoid this, allow the packed drive enclosures sufficient time in the warmer place (one hour for each 15°C of temperature difference) to adapt to the new temperature.

■ About static electricity

■ About shock

• When handling drive enclosures, make sure to wear a wrist strap or

touch a metal part to discharge the human body's natural static electricity. Failure to discharge static electricity may cause device failure.

• Do not handle the drive enclosure roughly or subject it to physical

shocks when laying it down.

• Do not stack the drive enclosures.

• Do not knock or drop the drive enclosure on hard objects.

ETERNUS DX60 S2 Disk storage system User’s Guide -Operation-

Chapter 5 Installing Optional Products

Procedure

CAUTION

IMPORTANT

M5 Centering screws (10mm)

2U Bracket

5.2 Installing Drive Enclosures

5.2.4 Drive Enclosure Rack Installation Procedure

This section describes how to install a drive enclosure in a rack.

• If drive enclosures are installed in a way other as described herein,

damage and/or device failure or electrical shock may occur.

• Do not install drive enclosures with cables, such as power cords,

connected.

• Do not knock the other devices installed in the rack when installing

drive enclosures.

• Connect the cables after installing the drive enclosure in a rack by

following the "Add Drive Enclosure" procedure of ETERNUS Web GUI.

• Install the disk after expanding the drive enclosure.

1 Wear a wrist strap or touch a metal part to discharge the human body's natural

static electricity.

2 Attach the rack rails to the rack.

■ For the EMEA&I region

(1)Attach the 2U rack rail to the left rear rack pillar.

The M5 centering screws should be inserted in the 1st and 6th holes above the base line of the controller enclosure.

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Chapter 5 Installing Optional Products

M5 Centering screw (10mm)

M5 Cage nut

M5 Pan head screw (10mm)

Drive enclosure

1st position

(M5 pan head screw)

3rd position

(M5 centering screw)

1st position

(M5 pan head screw)

3rd position

(M5 centering screw)

Rack rails

Base line of

drive enclosure

[Left] [Right]

2nd position

(M5 cage nut)

2nd position

(M5 cage nut)

5.2 Installing Drive Enclosures

(2)Insert the pins of the left slide rail in the 1st and 3rd holes from the bottom of the 2U

rack rail.

(3)Secure the left slide rail to the front pillar using the M5 centering screw and M5 pan

head screws.

(4)For the right slide rail, insert the pins in the holes of the rear pillar, and secure the other

side of the slide rail to the front pillar in the same way as the left slide rail.

(5)Push the M5 cage nuts into the 2nd holes of the front rack pillars above the base line of

the drive enclosure. The M5 centering screw and M5 pan head screw positions for the slide rails and 2U rack rail are determined relatively to the base line of the drive enclosure. Tighten the screws referring to the following figure.

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Chapter 5 Installing Optional Products

(Front rack pillars)

(Rear rack pillars)

Rack rail (for right side) "R" is stamped on the inner side of the rack rail (for right side).

Loosen the M4 screws, and adjust the rack rails to the depth of the rack.

[Left]

[Right]

Rack rail (for left side) "L" is stamped on the inner side of the rack rail (for left side).

(Front rack pillars)

(Rear rack pillars)

Rack rail (for right side)

Rack rail (for left side)

Washers

M5 screws

Washers

M5 screws

5.2 Installing Drive Enclosures

■ For regions other than EMEA&I

(1)Adjust the sizes of the rack rail (for left side) and the rack rail (for right side) to fit the

rack. Loosen the M4 screws to adjust the length of the rack rails to match the distance between the front and rear rack pillars. Leave the M4 screws slightly unscrewed, as the rack rail must be attached to the rack before they can be completely tightened.

(2)Attach the rack rails to the rack.

• If the rack pillars have square (approx. 9mm) holes, screw

holders will need to be used when attaching the rack rails.

• Make sure to attach the rack rails and rack pillars so that they

fit exactly together without any space between them.

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Chapter 5 Installing Optional Products

CAUTION

Drive enclosure

1st position

(M5 screws)

3rd position

(M5 screws)

1st position (M5 screws)

3rd position (M5 screws)

Rack rails

Base line of

drive enclosure

[Left] [Right]

(Rear rack pillars)

Thumb screw

5.2 Installing Drive Enclosures

The M5 screw positions for the rack rails are determined relative to the drive enclosure base line. The M5 screws should be inserted in the 1st and 3rd holes above the base line.

(3)Tighten the M4 screws of the rack rails that were slightly unscrewed in Step (1).

3 Remove the front cover.

For details on how to attach the front cover, refer to "2.3 Attaching and Removing the Front

Cover" (page 37).

4 Install the drive enclosure in the rack.

• When installing or removing the drive enclosure to or from the

rack, make sure to have the right and left sides and the bottom of the drive enclosure by two or more people. Failure to do so may cause injury.

5 Fix the drive enclosure in the rack.

Use the two thumb screws at the front of the drive enclosure to fasten it in the rack.

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Chapter 5 Installing Optional Products

End of procedure

AUTO POWER switch

MODE SELECT switch

5.2 Installing Drive Enclosures

6 Check the settings of the AUTO POWER switch and the MODE SELECT switch.

• AUTO POWER switch

Check that the AUTO POWER switch is set to the OFF position. Do not change to ON.

• MODE SELECT switch

Check that the MODE SELECT switch is set to the ON position. Do not change to OFF.

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Chapter 5 Installing Optional Products

Procedure

5.2 Installing Drive Enclosures

5.2.5 Additional Drive Enclosure Installation

This section explains how to install additional drive enclosures in the ETERNUS DX Disk storage system.

1 Check that all components of the ETERNUS DX Disk storage system are in

normal status, using the Storage System Status screen of ETERNUS Web GUI.

2 Wear a wrist strap or touch a metal part to discharge the human body's natural

static electricity.

3 Click [Add Drive Enclosure] under the [Hardware Maintenance] menu on the

[Maintenance] tab in the ETERNUS Web GUI screen.

The [Add Drive Enclosure] initial screen appears.

4 Click the [Next>] button.

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Chapter 5 Installing Optional Products

Controller enclosure

5.2 Installing Drive Enclosures

A screen to show how to install the drive enclosure appears.

5 Connect the miniSAS cable (for drive enclosures).

5-1 Connect the DI (OUT) port at controller 0 (CM#0) of controller enclosure, to the DI (IN)

port at expander 0 (EXP#0) of the drive enclosure 1 with the miniSAS cable.

(1) Connect the plug to be connected to DI (OUT) port, to the DI (OUT) port of the

Controller 0 (CM#0). Remove the port cover from the DI (OUT) port before inserting the plug.

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Chapter 5 Installing Optional Products

IMPORTANT

Drive enclosure

Controller enclosure

Drive enclosure

CM#0

EXP#0

5.2 Installing Drive Enclosures

(2) Connect the plug to be connected to DI (IN) port, to the DI (IN) port of the expander

0 (EXP#0).

5-2 For a dual-controller type, connect the DI (OUT) port at controller 1 (CM#1) of controller

enclosure, to the DI (IN) port at expander 1 (EXP#1) of the drive enclosure 1 with the miniSAS cable. Connect the miniSAS cable in the same way as Step 5-1

The following shows the miniSAS connection figure between controller enclosure and drive enclosure.

Do not connect anything to the DI (OUT) port on the drive enclosure.

- For a single-controller type

ETERNUS DX60 S2 Disk storage system User’s Guide -Operation-

Chapter 5 Installing Optional Products

IMPORTANT

Controller enclosure

Drive enclosure

CM#1CM#0

EXP#1EXP#0

PSU#1PSU#0

Inlets

Power cord plug

5.2 Installing Drive Enclosures

- For a dual-controller type

6 Connect the power cord to the drive enclosure.

A drive enclosure has two power supply units (PSU#0 and PSU#1). The power cords must be connected to the inlets of both power supply units.

6-1 Connect the power cord plugs to the inlets of the power supply units.

ETERNUS DX60 S2 Disk storage system User’s Guide -Operation-

Chapter 5 Installing Optional Products

IMPORTANT

CAUTION

Do Not

Release tie

Drive enclosure

5.2 Installing Drive Enclosures

6-2 Fix the plug of the power cord with the release tie.

Wrap the release tie around the power cord. The release tie can be fastened from either side.

7 Connect the power cords to the socket.

Connect the plug at the other end of each power cord to the socket.

Power supply failure can be prevented by connecting the power cords on the PSU#0 side and the PSU#1 side to different power sources.

• Do not use the server service outlet to connect a power cord for

the ETERNUS DX Disk storage system.

The drive enclosure turns on.

8 Check that the drive enclosure's POWER LED and READY LED are on.

9 Click the [Next>] button.

The drive enclosure recognition process is performed. When the process completes, the drive enclosure's AUTO POWER switch check procedure screen is displayed.

ETERNUS DX60 S2 Disk storage system User’s Guide -Operation-

Chapter 5 Installing Optional Products

End of procedure

5.2 Installing Drive Enclosures

10 Check the drive enclosure's AUTO POWER switch is OFF, and click the [Next>]

button.

The expansion completion screen is displayed.

11 Click the [OK] button.

The [Add Drive Enclosure] screen is closed.

12 On the Storage System Status screen, check that the added drive enclosures

have been recognized.

13 Install the disks.

Refer to "5.1.4 Additional Disk Installation Procedure" (page 60) for the appropriate procedure.

14 If a wrist strap is used, remove the wrist strap.

15 Attach the front cover.

For details on how to attach the front cover, refer to "2.3 Attaching and Removing the Front

Cover" (page 37).

ETERNUS DX60 S2 Disk storage system User’s Guide -Operation-

Chapter 6 Maintenance

CAUTION

This chapter describes maintenance for the ETERNUS DX Disk storage system.

6.1 Periodic Backup

In case of a system failure, important data should be regularly backed up.

• We recommend that you backup important data regularly. If the

ETERNUS DX Disk storage system fails and the data has not been backed up, it may be lost.

6.2 Volume Formatting Time

Table 6.1 shows the time for volume formatting (when the volume capacity is 100GB).

Table 6.1 Time for volume formatting (disk)

RAID level No. of disks Volume formatting time (*1)

2.5" SAS disks 3.5" SAS disks Nearline SAS disks

RAID1 2 Approx. 40 minutes/

100GB

RAID1+0 8 Approx. 30 minutes/

100GB

RAID5 5 Approx. 25 minutes/

100GB

RAID5+0 6 Approx. 30 minutes/

100GB

RAID6 6 Approx. 40 minutes/

100GB

*1: The value shows the time required for volume formatting when the volume capacity is 100GB and

there is no server I/O. The time that is required depends on the type and configuration of the disk.

Approx. 35 minutes/ 100GB

Approx. 25 minutes/ 100GB

Approx. 30 minutes/ 100GB

Approx. 73 minutes/ 100GB

Approx. 43 minutes/ 100GB

Approx. 49 minutes/ 100GB

Approx. 43 minutes/ 100GB

Approx. 58 minutes/ 100GB

ETERNUS DX60 S2 Disk storage system User’s Guide -Operation-

Chapter 6 Maintenance

6.3 Rebuild/Copyback Process Time

This section explains the time required for Rebuild/Copyback.

■ Rebuild process time

Table 6.2 shows the time required for the rebuild process (when the volume capacity is 100GB).

Table 6.2 Rebuild process time (disk)

RAID level No. of disks Rebuild process time (*1)

2.5" SAS disks 3.5" SAS disks Nearline SAS disks

RAID1 2 Approx. 27 minutes/

100GB

RAID1+0 8 Approx. 7 minutes/

100GB

RAID5 5 Approx. 10 minutes/

100GB

RAID5+0 6 Approx. 7 minutes/

100GB

RAID6 6 Approx. 13 minutes/

100GB

Approx. 20 minutes/ 100GB

Approx. 5 minutes/ 100GB

Approx. 10 minutes/ 100GB

Approx. 7 minutes/ 100GB

Approx. 13 minutes/ 100GB

Approx. 47 minutes/ 100GB

Approx. 11 minutes/ 100GB

Approx. 15 minutes/ 100GB

Approx. 11 minutes/ 100GB

Approx. 21 minutes/ 100GB

*1: The time required to rebuild a 100GB volume of the indicated RAID level, number and type of disks

when there is no concurrent server I/O. The time that is required depends on the type and configuration of the disk.

■ Copyback process time

Table 6.3 shows the time required for the copyback process (when the volume capacity is

100GB).

Table 6.3 Copyback process time (disk)

RAID level No. of disks Copyback process time (*1)

2.5" SAS disks 3.5" SAS disks Nearline SAS disks

RAID1 2 Approx. 27 minutes/

100GB

RAID1+0 8 Approx. 7 minutes/

100GB

RAID5 5 Approx. 10 minutes/

100GB

RAID5+0 6 Approx. 7 minutes/

100GB

RAID6 6 Approx. 13 minutes/

100GB

Approx. 20 minutes/ 100GB

Approx. 5 minutes/ 100GB

Approx. 7 minutes/ 100GB

Approx. 5 minutes/ 100GB

Approx. 13 minutes/ 100GB

Approx. 49 minutes/ 100GB

Approx. 11 minutes/ 100GB

Approx. 16 minutes/ 100GB

Approx. 11 minutes/ 100GB

Approx. 20 minutes/ 100GB

*1: The time required to copyback a 100GB volume of the indicated RAID level, number and type of disks

when there is no concurrent server I/O. The time that is required depends on the type and configuration of the disk.

ETERNUS DX60 S2 Disk storage system User’s Guide -Operation-

Chapter 6 Maintenance

IMPORTANT

6.4 Maintenance Service

This section explains the ETERNUS DX Disk storage system maintenance service.

When performing maintenance service, the maintenance engineer connects a PC terminal used for maintenance to the ETERNUS DX Disk storage system. Also, the maintenance engineer may require information that is necessary for performing maintenance operations. If the maintenance engineer has any requirement, we ask that they be handled.

6.4.1 Maintenance Support Period

The standard maintenance support period for ETERNUS DX Disk storage system is five years from the date of purchase, or is defined in your service level agreement (SLA).

6.4.2 Related Service

■ Remote Support

If a possible error that may occur is detected or an error occurs when remote support is used, the contents of events are automatically sent to the remote support center and then the user is notified by the remote support center.

ETERNUS DX60 S2 Disk storage system User’s Guide -Operation-

Chapter 7 Troubleshooting

This chapter explains troubleshooting when errors occur.

If you notice anything unusual during operation, then refer to "7.1 Check List" (page 80) the ETERNUS DX Disk storage system status, prepare the necessary information with "7.2

Required Information for Inquiries" (page 85), and contact your maintenance engineer.

• When the ETERNUS DX Disk storage system is turned off

• When the ETERNUS DX Disk storage system refuses to turn on

• When the READY LED is not on

• When the FAULT LED is on

• When the FAULT LED blinks

• When the ETERNUS DX Disk storage system cannot be connected via a network service

• When I/O access is slow

• When the server does not recognize the volumes

7.1 Check List

■ When the ETERNUS DX Disk storage system is turned off

Check the following points: If none of these resolve the problem, leave the ETERNUS DX Disk storage system alone and contact your maintenance engineer.

to check

• Is the ETERNUS DX Disk storage system's power cord disconnected?

• Is main line switch of power distribution unit (MAIN LINE SWITCH) turned to OFF (O)?

• Has the server been turned off?

If the ETERNUS DX Disk storage system power is in conjunction with the power synchronized unit, the power of the ETERNUS DX Disk storage system will turn off when the server is turned off.

• Is there a power failure?

• Has there been a recent main power failure?

If the ETERNUS DX Disk storage system is in AC automatic power mode (i.e. AUTO POWER switch is turned to ON), the ETERNUS DX Disk storage system turns on automatically after the power is restored.

ETERNUS DX60 S2 Disk storage system User’s Guide -Operation-

Chapter 7 Troubleshooting

Procedure

End of procedure

7.1 Check List

■ When the ETERNUS DX Disk storage system refuses to turn on

Check the following points: If none of these resolve the problem, leave the ETERNUS DX Disk storage system alone and contact your maintenance engineer.

• Is the ETERNUS DX Disk storage system's power cord disconnected?

• Is main line switch of power distribution unit (MAIN LINE SWITCH) turned to OFF (O)?

• Is there a power failure?

• Is the miniSAS cable (for drive enclosures) disconnected?

■ When the READY LED is not on

If more than ten minutes have passed since the ETERNUS DX Disk storage system's power was turned on and the READY LED still has not turned on, contact your maintenance engineer.

■ When the FAULT LED is on

Check the general status of ETERNUS Web GUI and perform the necessary action. If none of these resolve the problem, leave the ETERNUS DX Disk storage system alone and contact your maintenance engineer.

When checking the general status and detailed information on products via ETERNUS CLI, refer to "ETERNUS CLI User's Guide".

● When the general status of ETERNUS Web GUI is

• Check whether one side of the miniSAS cable (for drive enclosures) is connected. If not,

install the connector in the DI port.

• Check if the miniSAS cable (for drive enclosures) is connected. If the miniSAS cable (for drive

enclosures) is not connected, connect it with the following procedure.

1 Press the controller enclosure's Power Switch for four seconds or more to turn off the

ETERNUS DX Disk storage system. Drive enclosures with no miniSAS cables connected will remain on.

2 Connect the miniSAS cable while the drive enclosure is on.

3 Press the controller enclosure's Power Switch to turn on the ETERNUS DX Disk

storage system.

ETERNUS DX60 S2 Disk storage system User’s Guide -Operation-

Chapter 7 Troubleshooting

Procedure

End of procedure

IMPORTANT

7.1 Check List

● When the general status of ETERNUS Web GUI is

Check whether the miniSAS cables (for drive enclosures) are connected in the correct order. If not, reconnect the miniSAS cables in the following order.

■ When the FAULT LED blinks

1 Press the controller enclosure's Power Switch for four seconds or more to turn off the

ETERNUS DX Disk storage system, and turn off the AC power.

2 Re-connect the miniSAS cable.

3 Make sure that power is being supplied, then turn the ETERNUS DX Disk storage

system on.

Check the general status in ETERNUS Web GUI. A general status of indicates that the ETERNUS DX Disk storage system contains a component that requires preventive maintenance. Use the Storage System Status screen's device tree to check the detailed information on the

component whose image is on, and contact your maintenance engineer.

When checking the general status and detailed information on products via ETERNUS CLI, refer to "ETERNUS CLI User's Guide".

■ When the ETERNUS DX Disk storage system cannot be connected via a network

service

Check the following points: If none of these resolve the problem, contact your maintenance engineer.

• Is the ETERNUS DX Disk storage system turned off?

• Has the LAN cable become disconnected? For the dual controller model, does the controller

to which the LAN cable is connected have an unlit MASTER LED?

• Have any network devices (such as LAN switch or router) failed? Are the network device

settings invalid?

• Are the environment settings for the network service invalid?

• Is the IP address incorrect?

• Are the environment settings for the ETERNUS DX Disk storage system LAN port invalid?

If none of these problems are indicated, return the ETERNUS DX Disk storage system network settings to their default values.

Note that the settings (network environment settings) for all of the LAN ports are initialized after the following procedure is performed.

ETERNUS DX60 S2 Disk storage system User’s Guide -Operation-

Chapter 7 Troubleshooting

Procedure

End of procedure

IMPORTANT

7.1 Check List

1 Remove the flange cover from the 2.5" type controller enclosure.

2 Press the IP RESET Switch twice in a row within two seconds.

3 Re-attach the flange cover from the 2.5" type controller enclosure.

Remove the front cover from the 3.5" type controller enclosure.

For details on how to remove the flange cover, refer to "2.2 Attaching and Removing the

Flange Cover" (page 35).

For details on how to remove the front cover, refer to "2.3 Attaching and Removing the

Front Cover" (page 37).

The setting information related to the network is returned to the factory default.

Re-attach the front cover to the 3.5" type controller enclosure.

For details on how to attach the flange cover, refer to "2.2 Attaching and Removing the

Flange Cover" (page 35).

For details on how to attach the front cover, refer to "2.3 Attaching and Removing the Front

Cover" (page 37).

4 Access ETERNUS Web GUI or ETERNUS CLI by using the default IP address

to perform the network environment settings.

Make sure that all of the desired network services are set to "Enable".

• If ETERNUS Web GUI is to be used, set "http" and/or "https" to

"Enable". If "Disable" is set, ETERNUS Web GUI access to the ETERNUS DX Disk storage system is not allowed.

• If ETERNUS CLI is to be used, set "telnet" and/or "SSH" to

"Enable". If "Disable" is set, ETERNUS CLI access to the ETERNUS DX Disk storage system is not allowed.

• If monitoring software is to be used, set "Maintenance" and/or

"Maintenance-Secure" to "Enable". If "Disable" is set, monitoring software access to the ETERNUS DX Disk storage system is not allowed.

• If the "ping" command is to be used, set "ICMP" to "Enable". If

"Disable" is set, the ETERNUS DX Disk storage system will not be able to respond to "pings".

5 Check that the ETERNUS DX Disk storage system can be connected to via

each of the desired network services.

If not, contact your maintenance engineer.

ETERNUS DX60 S2 Disk storage system User’s Guide -Operation-

Chapter 7 Troubleshooting

7.1 Check List

■ When I/O access is slow

Check the following points: When the cause is not identified, contact your maintenance engineer.

• Check that the ambient temperature does not exceed the operating environment conditions.

If so, Nearline SAS disk performance may be reduced.

• Click the icon of each part in the Storage System Status screen of ETERNUS Web GUI to

check if an abnormality is detected in ETERNUS DX Disk storage system parts. If an abnormality is detected, contact your maintenance engineer.

• Check the controller status.

When the controller fails, the data in cache memory is directly written to the disks. This causes temporary performance degradation. When the controller fails, contact your maintenance engineer.

• Check the path status.

- When using the ETERNUS Multipath Driver, start ETERNUS Multipath Manager.

If an abnormality is detected in a path, refer to the ETERNUS Multipath Driver manuals and follow the direction given in the manuals.

- When not using the ETERNUS Multipath Driver, use the path management tool and check

the path status that each software provides, and handle the problem if necessary.

• Check the loading of the ETERNUS DX Disk storage system. If the load is out of balance

because of operation content changing and so forth.

• Check the transfer speed of the FC port.

If the transfer speed for the ETERNUS DX Disk storage system is different from the server or the FC switch, set the same transfer speed as the server or FC switch.

• Check the number of command queues in the server.

When there are no problems in the process capacity of the server, adjust the number of command queues so that the I/Os are issued for the appropriate number. For details on the number of command queues, refer to "User's Guide -Server Connection-".

■ When the server does not recognize the volumes

Check the following points: If none of these resolve the problem, leave the ETERNUS DX Disk storage system alone and contact your maintenance engineer.

• Check the status of the ETERNUS DX Disk storage system and other devices such as

network devices connecting the server and the ETERNUS DX Disk storage system, and ensure that there are no problems with the power supply.

• Check if an error occurs in a path by using a path management tool such as ETERNUS

Multipath Manager. Refer to the relevant manuals and take the required actions.

ETERNUS DX60 S2 Disk storage system User’s Guide -Operation-

Chapter 7 Troubleshooting

Device ID label

MODEL. ETxxxxx

SERIAL. xxxxxxxxxx

Model name

Serial number

ETERNUS Web GUI screen

Model name - Serial number

CLI> show enclosure-status

Enclosure View

Name [ETERNUS DX60 S2]

Model Upgrade Status [Not Possible]

Model Name [ETxxxxx]

Serial Number [xxxxxxxxxx]

ETERNUS CLI ("show enclosure-status" command)

Model name

Serial number

7.2 Required Information for Inquiries

Before contacting your maintenance engineer when trouble occurs, prepare the following information: For details on the maintenance service, refer to "6.4 Maintenance Service" (page 79)

● The model name and the serial number of the ETERNUS DX Disk storage system

This information can be checked by using ETERNUS Web GUI, ETERNUS CLI, or the label on the front of the ETERNUS DX Disk storage system.

ETERNUS DX60 S2 Disk storage system User’s Guide -Operation-

Chapter 7 Troubleshooting

7.2 Required Information for Inquiries

● Details about the trouble, any actions taken, and the results of these actions.

● The devices that are connected to the ETERNUS DX Disk storage system

- The models of the server and network devices

- The power synchronized unit model

- The UPS model

● Log/dump information for the ETERNUS DX Disk storage system

When your maintenance engineer asks for the log/dump information of the ETERNUS DX Disk storage system, obtain the required log/dump information using the log/dump collection function of ETERNUS Web GUI. Refer to "ETERNUS Web GUI User's Guide" for how to obtain this information.

ETERNUS DX60 S2 Disk storage system User’s Guide -Operation-

Appendix A Event Notification Message List

This appendix describes the messages that are notified when event notification is enabled in the e-mail notification settings of ETERNUS Web GUI or ETERNUS CLI.

A.1 Message Format

This section describes the format and content of the event notification messages listed below.

• E-mail

• SNMP

• Host sense

ETERNUS DX60 S2 Disk storage system User’s Guide -Operation-

Appendix A Event Notification Message List A.1 Message Format

A.1.1 E-Mail

An example of event notification by e-mail and its contents are shown below:

Subject

E-mail Notification Setup

This is ETxxxxx

user comment.

notification message. Serial No: 00000000002 (Information)

EVENT:

16 volume(s) created

EVENT CODE: I 00000025

SEVERITY: Information

REPORT NO: 0-0005

DATE: JAN 26 11:16:00 2011

DETAIL: Volume Type Capacity RAID Group 2:Volume0 Open 512MB 2:RAIDgrp 3:Volume1 Open 512MB 2:RAIDgrp 6:Volume2 Open 512MB 2:RAIDgrp 7:Volume3 Open 512MB 2:RAIDgrp 8:Volume4 Open 512MB 2:RAIDgrp 9:Volume5 Open 512MB 2:RAIDgrp 10:Volume6 Open 512MB 2:RAIDgrp 11:Volume7 Open 512MB 2:RAIDgrp 12:Volume8 Open 512MB 2:RAIDgrp 13:Volume9 Open 512MB 2:RAIDgrp 14:Volume10 Open 512MB 2:RAIDgrp 15:Volume11 Open 512MB 2:RAIDgrp 16:Volume12 Open 512MB 2:RAIDgrp 17:Volume13 Open 512MB 2:RAIDgrp 18:Volume14 Open 512MB 2:RAIDgrp

19:Volume15 Open 512MB 2:RAIDgrp

Number Description

Subject 1 The model name of the ETERNUS DX Disk storage system is displayed.

2 The serial number of the ETERNUS DX Disk storage system is displayed.

3 The Severity of the event is displayed. One of the following items is displayed for

the message:

Error: indicates an error Warning: indicates a warning Information: indicates that information is provided Test: indicates a test mail

ETERNUS DX60 S2 Disk storage system User’s Guide -Operation-

Appendix A Event Notification Message List A.1 Message Format

Number Description

Message 4 A comment that is set using the e-mail notification setting of ETERNUS Web GUI

5 A message that indicates the event is displayed.

6 The message event type and the event code that are separated by a blank are

7 The Severity of the event is displayed. One of the following items is displayed for

8 The event serial number, which increases from the startup of the ETERNUS DX

9 The time when the event occurred is displayed in the "Mmm dd hh:mm:ss yyyy"

10 The detailed information of the event is displayed. For multiple process results,

or ETERNUS CLI is displayed.

Refer to "A.2 Message List" (page 93)

displayed. One of the following letters is output as an event type:

"P", "J", "M", "I", "R" Event code is an 8-digit hexadecimal number according to the message. Refer to "A.2 Message List" (page 93)

the message:

Error: indicates an error

Warning: indicates a warning

Information: indicates that information is provided

Test: indicates a test mail

Disk storage system, is displayed in the "x-yyyy" format.

x: Controller number (0 or 1)

yyyy: Serial number

The event serial number is reset when the ETERNUS DX Disk storage system is turned on or restarted.

format.

Mmm: Abbreviation of each month (Jan – Dec)

dd: Date. If the date is a single digit, "0" is output before the date number.

hh:mm:ss: "hh" indicates the hour (00 – 23), "mm" indicates minutes (00 – 59),

and "ss" indicates seconds (00 – 59).

yyyy: The year is display with four digits.

each process result is displayed on a separate line.

for details.

ETERNUS DX60 S2 Disk storage system User’s Guide -Operation-

Appendix A Event Notification Message List A.1 Message Format

A.1.2 SNMP

The ETERNUS DX Disk storage system supports SNMPv1. To monitor the ETERNUS DX Disk storage system using SNMP Trap, software that can receive and analyze SNMP Traps must be used on the network. This section describes the type and the notification format of Traps. For details on the messages that are notified by SNMP Trap, refer to "A.2 Message List" (page 93) For the display contents of events (SNMP Traps) when using the server management software "ServerView Operation Manager" for monitoring the ETERNUS DX Disk storage system, refer to

"Appendix B Event (SNMP Trap) Display When Using ServerView Operation Manager" (page

119).

■ Trap type

There are two types of Traps: Generic Trap (standard Trap) and Specific Trap (extended Trap). Generic Trap is a Trap that is defined by the SNMP protocol. Specific Trap is a Trap that has been created specifically for the ETERNUS DX Disk storage system. The ETERNUS DX Disk storage system supports the following types of Traps:

● Generic Trap (standard Trap)

Trap No. Name Description

0 coldStart For an ETERNUS DX Disk storage system, this Trap is

sent when the controller starts up and restarts and when SNMP is set.

4 authenticationFailure An unauthorized access occurred.

6 enterpriseSpecific Extended Trap

● Specific Trap (extended Trap)

Trap No. Name Description

2 fjdarye101ItemFault This Trap is sent to notify that a component fails

or degrades.

5 fjdarye101ItemWarning This Trap is sent to notify that a component

requires preventive maintenance.

6 fjdarye101SensorStatusChange This Trap is sent to notify that a temperature

error is detected.

7 fjdarye101MaintenanceRequired This Trap is sent to notify that an event requires

maintenance or preventive maintenance.

9 fjdarye101Information This Trap is sent to notify Information-level

events.

22 fjdarye101ItemFaultToNormal This Trap is sent to notify that an event notified

by Trap No. 2 returns to normal status.

25 fjdarye101ItemWarningToNormal This Trap is sent to notify that an event notified

by Trap No. 5 returns to normal status.

26 fjdarye101SensorStatusChangeToNormal This Trap is sent to notify that an event notified

by Trap No. 6 returns to normal status.

ETERNUS DX60 S2 Disk storage system User’s Guide -Operation-

Appendix A Event Notification Message List A.1 Message Format

■ Trap notification format

The notification format of SNMPv1 is shown below.

● Generic Trap (standard Trap)

Trap type enterprise agent-address

coldStart 1.3.6.1.2.1.11 The IP address of

the Master CM for the port (MNT or

authenticationFailure 4 N/A

RMT) that is specified in the SNMP Agent environment setting

generic-

0 0 The operation time

trap

specific-

trap

time-stamp

of the SNMP Agent (centiseconds) The operation time is reset when the SNMP Agent starts or restarts.

● Specific Trap (extended Trap)

Trap type

Trap No.

2 fjdarye101

5 fjdarye101

6 fjdarye101

7 fjdarye101

9 fjdarye101

22 fjdarye101

25 fjdarye101

26 fjdarye101

Name

ItemFault

ItemWarning

SensorStatus Change

Maintenance Required

Information

ItemFaultTo Normal

ItemWarning To N or m a l

SensorStatus ChangeTo Normal

Description

Notification of component failure or component degradation

Notification of events that require preventive maintenance

Notification of temperature error

Notification of events that require maintenance or preventive maintenance

Information notification

Notification of alarm cancel for Trap No. 2

Notification of alarm cancel for Trap No. 5

Notification of alarm cancel for Trap No. 6

enterprise

1.3.6.1.4.1 .211.4.1.1.

126.1.101

agent-address

The IP address of the Master CM for the port (MNT or RMT) that is specified in the SNMP Agent environment setting

specific trap

generic trap

6 2 The operation

5 Information[1]:fjdaryTrapItemId

6 Information[1]:fjdaryTrapItemId

7 Information[1]:fjdarySspMachineId

9 Information[1]:fjdarySspMachineId

22 Information[1]:fjdaryTrapItemId

25 Information[1]:fjdaryTrapItemId

26 Information[1]:fjdaryTrapItemId

time-stamp

time of the SNMP Agent (centiseconds) The operation time is reset when the SNMP Agent starts or restarts.

Information[1]:fjdaryTrapItemId Information[2]:fjdarySspMachineId Information[3]:fjdaryTrapMessage

Information[2]:fjdarySspMachineId Information[3]:fjdaryTrapMessage Information[4]:fjdaryTrapWarningInfo

Information[2]:fjdarySspMachineId Information[3]:fjdaryTrapSensorInfo Information[4]:fjdaryTrapMessage

Information[2]:fjdaryTrapMaintenanc eInfo Information[3]:fjdaryTrapMessage

Information[2]:fjdaryTrapMessage

Information[2]:fjdarySspMachineId Information[3]:fjdaryTrapMessage

Information[2]:fjdarySspMachineId Information[3]:fjdaryTrapMessage Information[4]:fjdaryTrapWarningInfo

Information[2]:fjdarySspMachineId Information[3]:fjdaryTrapSensorInfo Information[4]:fjdaryTrapMessage

variablebindings

N/A

variable-bindings

ETERNUS DX60 S2 Disk storage system User’s Guide -Operation-

Appendix A Event Notification Message List A.1 Message Format

● variable-bindings meanings

MIB object name MIB object ID Description

fjdarySspMachineId 1.3.6.1.4.1.211.1.21.1.101.1.1.0 Indicates the ID of the ETERNUS DX Disk storage

fjdaryTrapMessage 1.3.6.1.4.1.211.1.21.1.101.11.0 Indicates the Message (Event Code + ' ' (blank) +

fjdaryTrapItemId 1.3.6.1.4.1.211.1.21.1.101.7.0 Indicates the value that identifies the component.

fjdaryTrapWarningInfo 1.3.6.1.4.1.211.1.21.1.101.10.0 Indicates additional information for an event that is

fjdaryTrapSensorInfo 1.3.6.1.4.1.211.1.21.1.101.8.0 Indicates additional information for an event that is

fjdaryTrapMaintenanceInfo 1.3.6.1.4.1.211.1.21.1.101.9.0 Indicates additional information for an event that is

A.1.3 Host Sense

The ETERNUS DX Disk storage system returns the host sense (sense code) to the server when an error occurs in the ETERNUS DX Disk storage system.

system.

Event Message).

used by Specific Trap No. 5 and Trap No. 25.

used by Specific Trap No. 6 and Trap No. 26.

used by Specific Trap No. 7.

The cause of the error can be determined by using SK (Sense Key), ASC (Additional Sense Code), and ASCQ (Additional Sense Code Qualifier) as the host sense.

The conversion pattern of the sense code that is notified to the server is set by using the host response settings of ETERNUS Web GUI or ETERNUS CLI. For details on the sense code that is notified to the server, refer to "A.2.6 Sense Codes" (page

116).

ETERNUS DX60 S2 Disk storage system User’s Guide -Operation-

Appendix A Event Notification Message List A.2 Message List

A.2 Message List

This section describes the event notification messages for each severity.

A.2.1 Common Terms

The following table shows components and terms that are used in A.2.2 to A.2.4

Abbreviation Meaning Description

CM Controller Module Units that control all the operations in the device.

CE Controller Enclosure

DE Drive Enclosure Cabinets for installing disks.

FE Expander Front-end Expander

BE Expander Back-end Expander

DI Drive Interface Back-end interface module on CMs.

SCU

SFP

EXP Expander Abbreviation for expanders.

DE Expander DE Expander

PSU Power Supply Unit Power supply units for units in CEs or DEs.

System Capacitor Unit

Small Form Factor Pluggable

A cabinet to install the CMs, which are the main control sections of the ETERNUS DX Disk storage system.

A module in CE that provides communication path between CMs.

A module in CE that provides communication path between CM and DE.

A device in a CM that supplies power to back up the cache memory data in the non-volatile memory when a power failure occurs.

An SFP module that is installed in the host interface port.

A module in DE that provides communication path between CM and DE.

Abbreviation Meaning

SMART Self-Monitoring Analysis and Reporting Technology

F/W Firmware

ETERNUS DX60 S2 Disk storage system User’s Guide -Operation-

Appendix A Event Notification Message List A.2 Message List

A.2.2 Error Messages

This section describes the messages that are sent when the severity is Error for each type of event.

■ Error message list

● When the event type is "P"

The following messages are sent when components fail or degrade or when a temperature error is detected.

Event type

and event

code

P 01SSMM00 2 0100MM00

P 06SSMM00 2 0600MM00

P 08SSMM0p 2 0800MM0p

SNMP Trap Upper: Message

Trap

TrapItemID

No.

Trap

Sensor

Info

Lower: Description

Controller Module#m(zz xxHz) Fault <pppppppppppp ssssssssss rrrrr>

CM is disconnected.

SS: Component subtype MM: CM module ID (10 – 11) m: CM number (0 – 1) zz: Model name (FC4G, SAS, or iSCSI) xx: CPU frequency (1.2GHz) pp...: Component number ss...: Serial number rr...: Version

Controller Module#m(zz xxHz) BE Expander Fault <pppppppppppp ssssssssss rrrrr>

CM EXP is disconnected.

SS: Component subtype MM: CM module ID (10 – 11) m: CM number (0 – 1) zz: Model name (FC4G, SAS, or iSCSI) xx: CPU frequency (1.2GHz) pp...: Component number ss...: Serial number rr...: Version

Controller Module#m(zz xxHz) DI Port#p Fault <pppppppppppp ssssssssss rrrrr>

CM DI Port is disconnected.

SS: Component subtype MM: CM module ID (10 – 11) p: Port number (0 – 1) m: CM number (0 – 1) zz: Model name (FC4G, SAS, or iSCSI) xx: CPU frequency (1.2GHz) pp...: Component number ss...: Serial number rr...: Version

Remarks

These messages are notified when "Module was broken" is enabled for Error Severity Level in the event notification setting. They are not notified during maintenance operations.

ETERNUS DX60 S2 Disk storage system User’s Guide -Operation-

Appendix A Event Notification Message List A.2 Message List

Event type

and event

code

P 09SSMM00 2 0900MM00

P 0ASSMM0p 20A00MM0p

P 0BSSMM00 2 0B00MM00

P 0CSSMM00 2 0C00MM00

SNMP Trap Upper: Message

Trap

TrapItemID

No.

Trap

Sensor

Info

Lower: Description

Controller Module#m(zz xxHz) SAS Port Fault <pppppppppppp ssssssssss rrrrr>

CM SAS Port is disconnected.

SS: Component subtype MM: CM module ID (10 – 11) m: CM number (0 – 1) zz: Model name (FC4G, SAS, or iSCSI) xx: CPU frequency (1.2GHz) pp...: Component number ss...: Serial number rr...: Version

Controller Module#m(zz xxHz) BE Expander Port#p Fault <pppppppppppp ssssssssss rrrrr>

CM BE Expander Port is disconnected.

SS: Component subtype MM: CM module ID (10 – 11) p: Port number (0 – 2) m: CM number (0 – 1) zz: Model name (FC4G, SAS, or iSCSI) xx: CPU frequency (1.2GHz) pp...: Component number ss...: Serial number rr...: Version

Controller Module#m(zz xxHz) Cache(MEM) Fault <pppppppppppp ssssssssss rrrrr>

CM memory is disconnected.

SS: Component subtype MM: CM module ID (10 – 11) m: CM number (0 – 1) zz: Model name (FC4G, SAS, or iSCSI) xx: CPU frequency (1.2GHz) pp...: Component number ss...: Serial number rr...: Version

Controller Module#m(zz xxHz) Flash ROM Fault <pppppppppppp ssssssssss rrrrr>

CM Flash ROM is disconnected.

SS: Component subtype MM: CM module ID (10 – 11) m: CM number (0 – 1) zz: Model name (FC4G, SAS, or iSCSI) xx: CPU frequency (1.2GHz) pp...: Component number ss...: Serial number rr...: Version

Remarks

These messages are notified when "Module was broken" is enabled for Error Severity Level in the event notification setting. They are not notified during maintenance operations.

ETERNUS DX60 S2 Disk storage system User’s Guide -Operation-

Appendix A Event Notification Message List A.2 Message List

Event type

and event

code

P 0ESSMM00 2 0E00MM00

P 0FSSMM00 2 0F00MM00

P 11SSMM0p 2 1100MM0p

P 12SSMM00 2 1200MM00

SNMP Trap Upper: Message

Trap

TrapItemID

No.

Trap

Sensor

Info

Lower: Description

Controller Module#m(zz xxHz) NAND Controller Fault <pppppppppppp ssssssssss rrrrr>

NAND Controller is disconnected.

SS: Component subtype MM: CM module ID (10 – 11) m: CM number (0 – 1) zz: Model name (FC4G, SAS, or iSCSI) xx: CPU frequency (1.2GHz) pp...: Component number ss...: Serial number rr...: Version

Controller Module#m(zz xxHz) SCU Fault <pppppppppppp ssssssssss rrrrr>

SCU is disconnected.

SS: Component subtype MM: CM module ID (10 – 11) m: CM number (0 – 1) zz: Model name (FC4G, SAS, or iSCSI) xx: CPU frequency (1.2GHz) pp...: Component number ss...: Serial number rr...: Version

Controller Module#m(zz xxHz) Port#p Fault <pppppppppppp ssssssssss rrrrr>

CM Port is disconnected.

Controller Module#m(zz xxHz) FE Expander Fault <pppppppppppp ssssssssss rrrrr>

CM FE Expander is disconnected.

SS: Component subtype MM: CM module ID (10 – 11) m: CM number (0 – 1) zz: Model name (FC4G, SAS, or iSCSI) xx: CPU frequency (1.2GHz) pp...: Component number ss...: Serial number rr...: Version

Remarks

These messages are notified when "Module was broken" is enabled for Error Severity Level in the event notification setting. They are not notified during maintenance operations.

ETERNUS DX60 S2 Disk storage system User’s Guide -Operation-

Appendix A Event Notification Message List A.2 Message List

Event type

and event

code

P 13SSMM0p 2 1300MM0p

P 1A00MM0p 21A00MM0p

P 80SSdd0N 2 8000dd0N

SNMP Trap Upper: Message

Trap

TrapItemID

No.

Trap

Sensor

Info

Lower: Description

Controller Module#m(zz xxHz) FE Expander Port#p Fault <pppppppppppp ssssssssss rrrrr>

CM FE Expander Port is disconnected.

FC SFP Controller Module#m Port#p Fault <pppppppppppppppp ssssssssssssssss rrrr oooooooo>

SFP is disconnected.

MM: CM module ID (10 – 11) p: Port number (0 – 1) m: CM number (0 – 1) pp...: Component number ss...: Serial number rr...: Version oo...: Additional information

Disk Drive DE#dd-Disk#n(SAS xxxGB yykrpm ccccccc) Fault <pppppppppppp ssssssssssss rrrr>

3.5 inch Disk is disconnected.

SS: Component subtype dd: DE-ID ("00" for a controller enclosure) N: Disk slot number (0 – b (hexadecimal)) n: Disk slot number (0 – 11 (decimal)) xxx: Disk capacity (GB/TB) yy: Disk speed cc...: Disk information (RAID level or hot

spare (Spare))

pp...: Component number ss...: Serial number rr...: Version

Remarks

These messages are notified when "Module was broken" is enabled for Error Severity Level in the event notification setting. They are not notified during maintenance operations.

These messages are notified when "Disk was broken" is enabled for Error Severity Level in the event notification setting. They are not notified during maintenance operations.

ETERNUS DX60 S2 Disk storage system User’s Guide -Operation-

Appendix A Event Notification Message List A.2 Message List

Event type

and event

code

P 80SSdd0N 2 8000dd0N

P 81SSddNN 2 8000ddNN

SNMP Trap Upper: Message

Trap

TrapItemID

No.

Trap

Sensor

Info

Lower: Description

Disk Drive DE#dd-Disk#n(SAS xxxGB yykrpm

ccccccc) Failed Usable <pppppppppppp ssssssssssss rrrr>

3.5 inch Disk is disconnected.

spare (Spare))

pp...: Component number ss...: Serial number rr...: Version

Disk Drive DE#dd-Disk#nn(SAS xxxGB yykrpm ccccccc) Fault <pppppppppppp ssssssssssss rrrr>

2.5 inch Disk is disconnected.

SS: Component subtype dd: DE-ID ("00" for a controller enclosure) NN: Disk slot number (0 – 17 (hexadecimal)) nn: Disk slot number (0 – 23 (decimal)) xxx: Disk capacity (GB/TB) yy: Disk speed cc...: Disk information (RAID level or hot

spare (Spare))

pp...: Component number ss...: Serial number rr...: Version

Disk Drive DE#dd-Disk#nn(SAS xxxGB yykrpm ccccccc) Failed Usable <pppppppppppp ssssssssssss rrrr>

2.5 inch Disk is disconnected.

spare (Spare))

pp...: Component number ss...: Serial number rr...: Version

Remarks

These messages are notified when "Disk was broken" is enabled for Error Severity Level in the event notification setting. They are not notified during maintenance operations.

ETERNUS DX60 S2 Disk storage system User’s Guide -Operation-

Appendix A Event Notification Message List A.2 Message List

Event type

and event

code

P 88SSddNN 2 8000ddNN

P 90SSdd0n 2 9000dd0n

P 91SSddnp 2 9100ddnp

P D2SSdd0n 2D200dd0n

SNMP Trap Upper: Message

Trap

TrapItemID

No.

Trap

Sensor

Info

Lower: Description

Disk Drive DE#dd-Disk#nn(SAS xxxGB yykrpm

ccccccc) Fault <pppppppppppp ssssssssssss rrrr>

Disk is disconnected because an error was detected by Disk Patrol.

SS: Component subtype dd: DE-ID ("00" for a controller enclosure) NN: Disk slot number (hexadecimal)

3.5 inch disks: 0 – 0b

2.5 inch disks: 0 – 17

nn: Disk slot number (decimal)

3.5 inch disks: 0 – 11

2.5 inch disks: 0 – 23

xxx: Disk capacity (GB/TB) yy: Disk speed cc...: Disk information (RAID level or hot

spare (Spare))

pp...: Component number ss...: Serial number rr...: Version

Expander DE#dd/EXP#n Fault <pppppppppppp ssssssssss rrrrr>

DE Expander is disconnected.

SS: Component subtype dd: DE-ID ("00" for a controller enclosure)

n: EXP number (0 – 1)

pp...: Component number ss...: Serial number rr...: Version

Expander Port DE#dd/EXP#n/Port#p Fault <pppppppppppp ssssssssss rrrrr>

DE Expander Port is disconnected.

SS: Component subtype dd: DE-ID ("00" for a controller enclosure)

n: EXP number (0 – 1)

p: Port number (0 – 1) pp...: Component number ss...: Serial number rr...: Version

Power Supply Unit DE#dd/PSU#n Fault <pppppppppppp ssssssssss rrrr>

PSU is disconnected.

SS: Component subtype dd: DE-ID ("00" for a controller enclosure) n: PSU slot number (0 – 1) pp...: Component number ss...: Serial number rr...: Version

Remarks

This message are notified when the relevant event is detected during Disk Patrol.

These messages are notified when "Module was broken" is enabled for Error Severity Level in the event notification setting. They are not notified during maintenance operations.

ETERNUS DX60 S2 Disk storage system User’s Guide -Operation-

Appendix A Event Notification Message List A.2 Message List

Event type

and event

code

P DASSdd00 6 DA00dd00 2 DE Exhaust temperature DE#dd Fatal These messages

P DASSdd00 2 DA00dd00 - DE Exhaust temperature sensor DE#dd Fault

P DBSSdd00 2 DB00dd00 - DE Intake temperature sensor DE#dd Fault

SNMP Trap Upper: Message

Trap

No.

TrapItemID

Trap

Sensor

Info

CE exhaust temperature error or DE exhaust temperature error (fatal error) is detected.

SS: Component subtype dd: DE-ID ("00" for a controller enclosure)

CE exhaust temperature error or DE exhaust temperature error (sensor failure) is detected.

SS: Component subtype dd: DE-ID ("00" for a controller enclosure)

CE intake temperature error or DE intake temperature error (sensor failure) is detected.

SS: Component subtype dd: DE-ID ("00" for a controller enclosure)

Lower: Description

Remarks

are notified when "Module was broken" is enabled for Error Severity Level in the event notification setting. They are not notified during maintenance operations.

● When the event type is "M"

The following messages are sent when an event that requires maintenance occurs:

Event type

and event

code

M 21810xxx 7 21810xxx RAID Group#0xxx recovered end of Rebuild processing These messages

M E005nxxx 7 E005xxxx WRITE BAD DATA

M E10300xx 7 E10300xx PINNED DATA was created CM#m These messages

M E2070001 7 E2070001 NOT READY(01:Configuration Error)

M E2070002 7 E2070002 NOT READY(02:CM F/W Version Error)

M E2070004 7 E2070004 NOT READY(04:Restore Fail)

SNMP Trap Upper: Message

Trap

No.

Trap

Maintenance

Info

Lower: Description

Rebuilding to a hot spare or a replaced disk is complete, but Bad Data (data lost identifier) exists.

xxx: RAID group number

Writing of Bad Data (data lost identifier) occurs.

xxx: RAID group number

Pinned Data occurs.

xx: CM module ID in which Pinned Data occurred m: CM number in which Pinned Data occurred

The device is in Not Ready status. Shipment settings (model setting) and configurations are not applied.

The device is in Not Ready status. Firmware version for the CM is not correct.

The device is in Not Ready status. Backup is successfully complete, but cannot perform the restoration.

Remarks

are notified when "RAID Degradation Event" is enabled for Warning Level in the event notification setting. They are not notified during maintenance operations.

are notified when the relevant event occurs.

100

ETERNUS DX60 S2 Disk storage system User’s Guide -Operation-

Fujitsu DX60 User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual

Preface

About this Manual

Table of Contents

List of Figures

List of Tables

Chapter 1 Components

1.1 Controller Enclosure

1.1.1 Front

1.1.2 Rear

1.1.3 Components (Front)

1.1.4 Components (Rear)

1.2 Drive Enclosures

1.2.1 Front

1.2.2 Rear

1.2.3 Components (Front)

1.2.4 Components (Rear)

1.3 Power Distribution Units (for Regions other than EMEA&I)

1.3.1 Power Distribution Units (1U)

1.3.2 Power Distribution Units (2U)

Chapter 2 Standard Operations

2.1 Powering On and Off

2.1.1 Switching On and Off the Main Line Switch on the Power Distribution Unit (for Regions Other than EMEA&I)

2.1.2 Powering On

2.1.3 Powering Off

2.2 Attaching and Removing the Flange Cover

2.3 Attaching and Removing the Front Cover

2.4 Turning On and Off the AUTO POWER Switch

2.5 Using the IP RESET Switch

Chapter 3 Setup

3.1 Data Encryption

3.2 Eco-mode

3.3 Optimizing Volume Configurations

3.3.1 RAID Migration

3.3.2 Logical Device Expansion (LDE)

3.3.3 LUN Concatenation

Chapter 4 Operations

4.1 LAN for Operation Management

4.2 Monitoring ETERNUS DX Disk Storage System Status

4.2.1 LED Status Check

4.2.2 Displaying Status via ETERNUS Web GUI

4.2.3 Event Notification

Chapter 5 Installing Optional Products

5.1 Installing Disks

5.1.1 Installation Rules for Disks

5.1.2 Installable Disks

5.1.3 Disk Handling Instructions

5.1.4 Additional Disk Installation Procedure

5.2 Installing Drive Enclosures

5.2.1 Installation Rules for Drive Enclosures

5.2.2 Installable Drive Enclosures

5.2.3 Drive Enclosure Handling Instructions

5.2.4 Drive Enclosure Rack Installation Procedure

5.2.5 Additional Drive Enclosure Installation

Chapter 6 Maintenance

6.1 Periodic Backup

6.2 Volume Formatting Time

6.3 Rebuild/Copyback Process Time

6.4 Maintenance Service

6.4.1 Maintenance Support Period

6.4.2 Related Service

Chapter 7 Troubleshooting

7.1 Check List

7.2 Required Information for Inquiries

Appendix A Event Notification Message List

A.1 Message Format

A.1.1 E-Mail

A.1.2 SNMP

A.1.3 Host Sense

A.2 Message List

A.2.1 Common Terms

A.2.2 Error Messages