Fujitsu CELSIUS H970 Operating Manual

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Operating Manual

FUJITSU CELSIUS H970

System

Congratulations on your pu

product from Fujitsu.

rchase of an innovative

The latest information about our products, tips, updates etc. can be found on the Internet at: "

You can ﬁnd driver updates at: "http://s upport.ts.fujitsu.com /download"

Should you have any technical questions, please contact:

• our Hotline/Service Desk ("

• Your sales partner

• Your sales ofﬁce We hope you enjoy working with your new Fujitsu system!

http://www.fujitsu.com/fts/"

http://support.ts.fujitsu.com/contact/servicedesk")

Published by / Contact address in the EU

chnology Solutions GmbH

Fujitsu Te

Mies-van-der-Rohe-Straße 8

80807 Munich, Germany

www.fujitsu.com/fts/"

http://

©Fujits

Publication Date

04/2017

Order No.: A26391-K456-Z320-1-7619, edition 1

FUJITSU CELSIUS H970

Operating Manual

Innovative technology 7 Ports and controls 9 Important notes 12 First-time setup of your device 16 Working with the notebook 19 Security functions 44 Connecting external devices 50 Removing and installing components

during servicing 57 Settings in BIOS Setup Utility 68 Troubleshooting and tips 71 Technical data 79 Manufacturer’s notes 81 Index 82

Remarks

Information on the product description meets the design speciﬁcations of Fujitsu and is provided for comparison purposes. Several factors may cause the actual results to differ. Technical data is subject to change without prior notiﬁcation. Fujitsu rejects any responsibility with regard to technical or editorial mistakes or omissions.

Trademarks

Fujitsu, the Fujitsu logo and CELSIUS are registered trademarks of Fujitsu Limited or its subsidiaries in the USA and other countries.

Kensington is a registered trademark of the ACCO brand.

Microsoft and Windows are trademarks or registered trademarks of Microsoft Corporation in the USA and/or other countries.

DVI is a registered trademark or unregistered trademark of the Digital Display Working Group.

All other trademarks speciﬁed here are the property of their respective owners.

No part of this publication may be copied, reproduced or translated without the prior written consent of Fujitsu.

No part of this publication may be saved or transferred by any electronic means without the written approval of Fujitsu.

Contents

Innovativetechnology ................................................................. 7

Furtherinformation ...................................................................... 7

Notational conventions .................................................................. 8

Portsand controls ..................................................................... 9

Importantnotes ........................................................................ 12

Safetynotes ............................................................................ 12

Additional safety notes for devices with w ireless components . . ............................. 13

Energysaving .......................................................................... 13

Energy saving under Windows ....................................................... 13

Travelling withyour notebook ............................................................ 14

Beforeyou travel ................................................................... 14

Notebook:transporting ............................................................... 14

Cleaningthe notebook .................................................................. 15

First-time setup o

Unpacking and che Selectingalocat Mains adapter con Switchingonthe

Workingwith thenotebook ............................................................ 19

Statusindicators ........................................................................ 19

Switching on the notebook . . . . ........................................................... 21

Notebook: switch ing off .................................................................. 21

Keyboard ............................................................................... 22

Separate number block . . . ........................................................... 24

Keycombinations ................................................................... 24

Country and keyboard settings ....................................................... 26

Applicationkeys ........................................................................ 26

Touchpad and touchpadbuttons .......................................................... 27

Movingthe pointer .................................................................. 27

Selectingan item .................................................................... 27

Executing commands . . . . . ........................................................... 28

Draggingitems ...................................................................... 28

LCDscreen ............................................................................ 29

Webcam ............................................................................... 30

Rechargeablebattery ................................................................... 31

Charging,caring for andmaintainingthebattery ....................................... 31

Removingand installing thebattery ................................................... 32

Usingthe power-management features ................................................... 34

Adjustingfan control ................................................................. 34

Memorycards .......................................................................... 35

Supported formats .................................................................. 35

Insertingthe memory card ........................................................... 35

Removingthe memorycard .......................................................... 35

Loudspeakers and microphones . . . ....................................................... 36

SIMcard ............................................................................... 37

Insertingthe SIM card ............................................................... 37

Removingthe SIMcard .............................................................. 38

Wireless comp onents LAN / Bluetooth / LTE (optional) . .................................... 39

fyourdevice .........................................................

ckingthe device ......................................................

ion .....................................................................

necting ...............................................................

device for the ﬁrsttime ..................................................

16 17 17 18

Fujitsu 3

Contents

Switching the wireless components on and off ......................................... 39

Settingup WLANaccess ............................................................ 39

Access via LTE (optional) ............................................................ 39

Ethernetand LAN ....................................................................... 40

Your PortReplicator ..................................................................... 41

PortsonthePortReplicator .......................................................... 41

Settingup theport replicator ......................................................... 42

Connecting the mains adapter to the Port Replicator . .................................. 42

Connect the notebook to the port re plicator . . . ......................................... 43

Disconnecting the notebook from the Port Replicator .................................. 43

Securityfunctions ..................................................................... 44

Conﬁguring the ﬁngerprint sensor ........................................................ 44

Usingthe Security Lock ................................................................. 45

Conﬁguringpassword protection inBIOS Setup Utility ...................................... 45

Protecting BIOS Setup Utility (supervisor and user password) . .......................... 46

Password protection for booting of the operating system . .............................. 47

Passwordprotection for the harddisk ................................................. 47

Trusted Platform Module - TPM . . ........................................................ 48

EnablingTPM ....................................................................... 48

DisablingTPM ...................................................................... 48

SmartCard reader ....................................................................... 49

Insertingthe SmartCard ............................................................. 49

Connectingexternal devices ........................................................... 50

Connecting an external monitor . . ........................................................ 51

Connecting USB devices ................................................................ 52

USB conn ection with charging function (USB Type-C

™

) ................................. 53

USBportwithchargingfunction (Anytime USB charge) ................................. 54

HowtoremoveUSBdevicescorrectly ................................................ 54

Connecting exte rnal audio devices . . . . . . ................................................. 55

Headset port . ....................................................................... 55

Microphone port (on the optional port replicator) . . . . . .................................. 55

Headphone jack (on the optional port r eplicator) . . . . . .................................. 56

Removing and installing components during servicing . . ............................... 57

Notes on installing and removing boards and components .................................. 57

Preparing to remove components ........................................................ 58

Installingand removing memory expansion ................................................ 58

Removinga cover ................................................................... 59

Removing memory modules . . ........................................................ 59

Installinga memory module .......................................................... 60

Attachingthe cover .................................................................. 60

Inserting and removing the hard disk (HDD ) and M.2 module . .............................. 61

Removinga cover ................................................................... 61

Removingthe harddisk (HDD) ....................................................... 62

Insertingthe hard disk(HDD) ........................................................ 63

Removing the M.2-module (on mainboard) . . . ......................................... 64

Insert M.2-m odule (on mainboard) . . . ................................................. 64

Removing the M.2 module (under hard d isk) . . ......................................... 65

Inserting the M.2 module (under hard disk) . . . ......................................... 66

Attachingthe cover .................................................................. 67

Finishing component removal ............................................................ 67

4 Fujitsu

Contents

Settings in BIOS Setup Utility . ......................................................... 68

Startingthe BIOSSetupUtility ........................................................... 68

OperatingBIOS Setup Utility ............................................................. 69

ExitingBIOS SetupUtility ................................................................ 70

Exit Saving Changes - save changes and exit BIOS Setup Utility . . ..................... 70

Exit Discarding Changes – Discard changes and exit BIOS Setup Utility . . . .............. 70

Load Setup Defaults – Copy Standard Entries . ........................................ 70

Discard Changes – Discard changes without exiting the BIOS Setup Utility . .............. 70

Save Changes - save changes without exiting the BIOS Setup Utility . . . . . . .............. 70

Save Changes and Power Off ....................................................... 70

Troubleshooting and tips .............................................................. 71

Helpifproblemsoccur ................................................................... 71

Restoring the hard disk contents under W indows . . ........................................ 72

The notebook’s date or time is incorrect ................................................... 72

The notebook’s LCD screen remains blank . . . . ............................................ 73

The LCD screen is difﬁcult to read ........................................................ 73

Theexternalmonitor remains blank ...................................................... 73

Theexternalmonitor is blankor theimageisunstable ..................................... 74

The notebook cannot be started . . . ....................................................... 74

The notebook stops working . . ........................................................... 75

The printer does not print . . . . . ........................................................... 75

The wireless connection to a network does not work . . . .................................... 75

Acousticwarnings ....................................................................... 76

SmartCard reader is not recognised. . . . ................................................... 76

SmartCardPIN forgotten ................................................................ 76

SmartCardlost ......................................................................... 76

Errormessages onthe screen ........................................................... 77

Technical data ......................................................................... 79

Notebook computer . . . .................................................................. 79

Rechargeablebattery ................................................................... 79

Mains adaptor (notebook computer) . . . ................................................... 79

Mains adap tor (port replicator) ........................................................... 80

Manufacturer’snotes .................................................................. 81

Disposaland recycling .................................................................. 81

Certiﬁcationmarkings ................................................................... 81

Index .................................................................................. 82

Fujitsu 5

Contents

6 Fujitsu

Innovative technology

... and ergonomic design make your device a reliable and convenient companion.

The device boots very quickly, is ready for immediate use and offers a particularly long operating time because of its high capacity battery.

With the user-friendly " BIOS Se tup Utility" you can control your notebook’s hardware and better protect your system against unauthorised access by using the powerful password properties.

Information on the connections and user componen ts of your notebook canbefoundin"

Ports and controls", Page 9.

Further information

The Windows drivers for your device can be found on our Internet site. The factory installation of your device does not support any other operating system. Fujitsu Technology Solutions accepts no liability whatsoever if any other operating system is used.

Software oriented components of these instructions refer t o Microsoft products, if they come within the scope of the delivery.

If you install other software products, pay attention to the operating instructions of the manufacturer.

Fujitsu 7

Innovative technology

Notational conventions

Pay p articular attention to text ma rked with this symbol. Failure to observe these warnings could pose a risk to health, damage the device or lead to loss of data. The warra nty will be invalidated if the device becomes defective through failure to observe these warnings.

Indicates important informa

tion for the proper use of the device.

►



This font

"This font"

Key

This font

Indicates an activity that must be performed

Indicates a result

indicates data entered the command line, e.g. start a program (star

indicates information that is disp layed on the screen by a program, e.g.:

Installation is complete.

Indicates

• terms and texts used in a software interface, e.g.: Click on Save

• names of pro grams or ﬁles, e.g. Windows or setup.exe.

Indicates

• cross-references to another section, e.g. "Safety information"

• cross-references to an external source, e.g. a web address: For more information, go to "

• Names of CDs, DVDs and titles or designations for other materials, e.g.: " CD/DVD Drivers & Utilities" or "Safety/Regulations" manual

indicates a key on the keyboard, e.g: indicates terms and texts that are emphasised or highlighted, e.g.: Do

not switch off the device

using the keyboard in a program dialogue or at

your password (Name123) or a command used to

t.exe)

http://www.fujitsu.com/fts/"

F10

8 Fujitsu

Ports and controls

This chapte r presents the individual hardware components of your device. It gives an overview of the indicators and ports of the device. Please familiarise yourself with these components before you start to work with the device.

Front

2 3

1 = Microphone 2 = Webcam 3 = Webcam L ED 4 = Touchpad 5 = Loudspeakers 6 = TouchStick (optional)

Fujitsu 9

7 = Status displays 8 = Application keys 9 = On/off switch 10 = Fingerprint sensor 11 = Touchpad buttons

Ports and controls

Left side

3 4 5 6 7

1 = Security Lock device 2 = LAN port 3 = Monitor port (VGA) 4 = USB 3.0 port with charging function

(Anytime USB charge)

Right side

1 2 3 4 5 6

1 = Memory card slot 2 = USB 3.1 port with charging function (U SB

3 = USB 3.1 port with charging function (U SB

Type-C

) with Intel®ThunderboltTM3)

5=USB3.0port 6 = Headset jack 7 = SmartCard reader

4=USBport3.0 5 = Display port 6 = DC input connector (DC IN)

10 Fujitsu

Bottom

Ports and controls

1 = Battery (SIM card underneath battery) 2 = Battery release 2 3 = Opening to remove the battery 4 = Battery release 1

5 = Memory service compartment 6 = Hard drive disk service compartment

(1x HDD and 2x M.2 modules or 2x HDD and 1x M.2 module)

Fujitsu 11

Important notes

ImportantnotesNotes

Safety notes

SafetynotesNotes

This chapter contains essential safety information which must be followed when working with your notebook. Other notes also provide useful information which will help you with your n otebook.

Please follow the safety notes provided in the "Safety/Regulations" manual as well as the safety notes given below.

Please pay special attention to the sections in the manual marked with the symbol on the left.

When connecting and disconnecting cables, observe the relevant notes in this operating manual.

Read the information on the ambient con ditions in the "

Page 79 and "First-time setup of your device", Page 16 before preparing your

notebook for use and switching it on for the ﬁrst time.

When cleaning the device, please observe the relevant notes in the section "

Pay attention to the additional safety notes for devices with wireless components provided in the "Safety/Regulations" manual.

Please refer to the notes in the chapter "

components during servicing", Page 57.

Cleaning the notebook", Page 15.

Technical data",

Removing and installing

This notebook equipment. I please conta

12 Fujitsu

complies with the relevant safety regulations for data processing

f y ou have questions about using your notebook in a particular area,

ct your sales outlet or our Hotline/Service Desk.

Important notes

Additional safety notes for devices with wireless components

Wirelesscomponent:WirelessLAN:Bluetooth,safetynotes

If a wireless component (Wire less LAN, Bluetooth, UMTS, LTE) is incorporated into your notebook, you must be sure to observe the following safety notes when using your notebook:

• Switch off the wireless components when you are in an aircraft or driving in a car.

• Switch off the wireless components when you are in a hospital, an operating room or near a medical electronics system. The transmitted radio waves can impair the operation of medical devices.

• Switch off the wireless components when yo u let the device get n ear ﬂammable gases or into hazardous environments (e.g. petro l station, paintshops), as the transmitted radio waves can cause an explosion or a ﬁre.

For information on how to switch wireless components on and off, see chapter

Switching the wireless components on and off", Page 39.

Energy saving

NotesEnergyEnergysaving

Switch the notebo are not using the Youwillthenbe

ok off when it is not in use. Switch off external, connected devices if you m. If you use the energy saving functions, the notebook uses less energy. able to work for longer before having to recha rge the battery.

Energy efﬁcien You save money

Energy savin

► Make use of the power management features (see ""Using the power-management features",

Page 34").

Fujitsu 13

cy is increased and the environmental impact is r educed.

while protecting the environment.

g under Windows

Important notes

Travelling with your notebook

MobileoperationNotesTrans portationNotebook

Please observe the points listed below when travelling with your notebook.

Before you travel

► Back up important data stored on your hard disk.

NotebookTravel,notebook

► Switch off the wireless comp onent for data security reasons. With data trafﬁc via a wireless

connection, it is also possible for unauthorised third parties to receive data.

Information on activating data encryption is provided in the documentation for your wireless component.

► If you wish to use your notebook during a ﬂight, ﬁrst check with the ﬂight

attendants if it is OK to do so.

When travelling in other countries

► If you are travelling abroad, check that the m ains adapter can be operated with the

local mains voltage. If this is not the case, obtain the appropriate mains adapter for your notebook. Do not use any other voltage converter!

► Check whether the local mains voltage and the power cable are compatible. If this is

not the case, buy a power cable that matches the local conditions.

► Contact the relevant authorities of the country you will be travelling in as to

whether you may operate the radio component integrated into your notebook computer. Please observe the additional safety instructions for devices with radio components, found in the handbook “Safety/formalities”.

Notebook: transporting

Protect the notebook from severe shocks and extreme temperatures (e.g. direct sunlight in a car).

► If your device has an optical drive, remove all data media (e.g. CD, DVD) from the drives.

TransportationNotebo ok

► Switch the notebook off. ► Unplug the m ains adapter and all external devices from the power socket. ► Disconnect the mains adapter cable and the data cables for all external devices. ► Close the LCD screen. ► To protect against damaging jolts and bumps, use a notebook carrying

case to transport your notebook.

14 Fujitsu

Cleaning the notebook

Do not clean any interior parts yourself; leave this job to a service technician.

Only use cleaning products designed for computers. Normal household cleaners and polishes can damage the markings on the keyboard and the device, the paintwork or the notebook itself.

Ensure that no liquid enters the notebook.

The LCD screen very sensitive to scratches. Only clean the display surface with a very soft, slightly damp cloth.

Important notes

► Switch the notebook off

CleaningNotesNotebookKeyboardTouchpadLCDscreen

► In order to prevent accidentially switching the device on, remove the power cable from the mains

adaptor and remove the battery (see " The surface can be cleaned with a dry cloth. If particularly dirty, use a cloth which has



been moistened in mild domestic detergent and t hen carefully wrung out. You can use disinfectant wipes to clean the keyboard and the touchpad.

Ensure that no liquid enters the device.

Removing and installing the bat tery", Page 32).

Fujitsu 15

First-time setup of your device

First-time setup of your devic

First-timesetu pGettingstarted

When the device is delivered, the battery is located in the battery compartment. The battery must be charged if you want to operate your device using the battery.

When used on the move, the built-in battery provides the device with the ne cessary power. You can increase the operating time by using the available energy-saving functions.

For instructions on how to connect external devices (e.g. mouse, printer) to your device, please refer to the operating manual for your device.

Unpacking and

► Unpack all the individual parts.

► Check your

Please read the chapter "Important notes", Page 12.

If your device is equipped with a Windows operating system, the necessary hardware drivers and supplied software are already pre-installed.

Before you switch on the device for the ﬁrst time, connect it to the mains voltage using the mains adapter, see " adapter must be connected during the entire installation process.

A system test is performed when your device is ﬁrst switched on. Various messages can appear. The display may remain dark for a short time or may ﬂicker.

Please follow the instructions on the screen.

NEVER switch off your device during the ﬁrst-time setup process.

Mains adapter connecting", Page 17.Themains

checking the device

Should you discover any damage that occurred during transportation, notify your local sales outlet immediately!

PackagingTransport

device for any visible damage which may have occurred during transportation.

You m a y n e

16 Fujitsu

ed the packaging in the future, if you need to transport your device.

Selecting a location

SelectingalocationDeviceMainsadapter

Select a suitable location for the device before setting it up. F ollow the instructions below when doing so:

• Never place the device or the mains adapter on a heat-sensitive surface. The surface could be damaged as a result.

• Never place the device on a soft surface (e.g. carpeting, upholstered furniture, bed). This can block the air vents and cause overheating and damage.

• The underside of the device heats up during normal operation. Prolonged contact with the skin may become unpleasant or even result in burns.

• Place the device on a stable, ﬂat, non-slippery surface. Please note that the rubber feet of the device may mark certain types of delicate surfaces.

• Keep other objects at least 100 mm / 3.97" away from the device and its mains adapt er to ensure adequate ventilation.

• Never cover the ventilation slots of the device.

• Do not expose the device to extreme environmental conditions. Protect the device from dust, humidity, and heat.

Mains adapter connecting

PreparingforoperationMainsadapter

Observe the safety notes in the enclosed "Safety/Regulations" manual.

The supplied power cable conforms to the requirements of the country in which you purchased yo ur device. Make sure that the power cab le is approved for use in the country in which you intend to use it.

First-time setup of your device

► Connect the power cable (1) to the

mains adapter.

► Plug the mains cable (2) into a mains outlet. ► Connect the mains adapter cable (3) to

the DC jack (DC IN) of the device.

Fujitsu 17

First-time setup of your device

Switching on the device for the ﬁrst time

Switchingonfortheﬁrsttime

When you switch on the device for the ﬁrst time, the supplied software is installed and conﬁgured. Because this procedure must not be interrupted, you should set aside enough time for it to be fully completed and connect the device to the mains using th e mains adapter.

During the installation process, DO NOT restart the device unless you are requested to do so!

To make it easier to use yo is pre-installed on the

ur device for the ﬁrst time, the operating system

hard disk.

► Switch on your device.

► During installation, follow the instructions on screen.

If a W indows operating system is installed on your device, you will ﬁnd more information on the syst em and drivers, help programmes, updates, manuals etc. on the device or on the Internet unde r "

http://www.fujitsu.com/fts/support/".

You can ﬁnd information and help on the Windows operating system functions on the Internet at "

http://windows.microsoft.com".

18 Fujitsu

Working w ith the notebook

Working with the notebook

Notebook,operationNotebook

This chapter describes the basics for operating your notebook. Please read the chapter entitled " devices such as a mouse and a printer to the notebook.

Status indicators

Statusindicators

The status indicators provide information about the status of the power supply, the drives and the keyboard functions.

Connecting external devices", Page 50 for instructions on how to connect

Please refer to the notes in "Important notes", Page 12.

Fujitsu 19

Working with the notebook

Indicator Description

Power-on indicator/Standby

StandbyindicatorPower-onindicator

• Indicator is illuminated: The notebook is switched on.

• Indicator ﬂashes: The notebook is in standby mode.

• Indicator is off: The notebook is switched off.

Battery charging indicator/power connector

The state of charge of the batte ry is shown by the battery indicator.

• The indicator lights up in white: The battery is charged.

• The indicator lights up orange: the mains adapter is connected and the battery is being charged.

• The indicator ﬂashes orange: A fault has occurred.

• The indicator is not illuminated: The mains adapter is not connected.

BatterystatusindicatorBatterysymbolBatteryindicator

Battery indicator

• The indicator lights up in white: The battery charge is between 51% and 100% of its maximum.

• The indicator lights up in orange: The battery charge is between 13% and 50% of its maximum.

• The indicator lights up red: Th e battery is charged to between 0% and 12% of its maximum capa ci ty.

• The indicator is not illuminated: No battery is inserted.

• Indicator ﬂashes red: An error has occured.

Drive indicator

DriveIndicator

The indicator is illuminated: One of the drives (e.g. hard disk) is being accessed.

Radio compone

• Indicator is i

• Indicator is off: The wireless components are switched off.

Num Lock indicator

IndicatorNum Lock

Indicator is illuminated: The keypad is activated. You can output the characters indicated on the upper right of the keys.

Caps Lock indicator

IndicatorCap sLock

Indicator is illuminated: The Caps Lock key h as been pressed. All the characters you type will appear in upper case. In the case of overlay keys, the character printed on the upper left of the key will appear when that key is pressed.

Scroll Lock indicator

tor

Lock Indica

Scroll

Indicator is illuminated: the key combinationFn+ effect that this key has varies between applications.

Energy saving functions indicator

• Indicator i s illuminated: One of the energy saving functions is activated.

•Thei

ndicator is not illuminated: The energy saving functions have been

tivated.

deac

nts indicator

lluminated: The wireless components are switched on.

Num

key has been pressed. The virtual numerical

Scr

has been pressed. The

20 Fujitsu

Switching on the notebook

Working w ith the notebook

► Open the LCD screen.

Switchingon

► Press the ON/OFF button for about 1

second to switch the notebook on.

The power-on indicator



is lit.

Notebook: switching off

Back up your data and close all applications before you switch off your device. Otherwise data might be lost.

► Shut down the operating system correctly.

Notebook

► If the notebook does not switch itself

off automatically, press the ON/OFF button for about ﬁve seconds.

► Close the LCD screen.

Fujitsu 21

Working with the notebook

Keyboard

KeyboardNumerickeypadNumer ic keypadButtons

The keyboard of your notebook is subject to continuous wear through normal use. The key markings are especially prone to wear. The key markings are liable to wear away over the life of the notebook.

The keyboard has been desig Some enhanced keyboard fun

The following descriptio are described in the relev

The ﬁgure below sho ws how The example applies when

The illustrations show

n of keys refers to Windows. Additional functions supported by the keys

ant manuals supplied with your application programs.

the Caps Lock key has not been activated.

ned to provide all the functions of an enhanced keyboard. ctions are mapped with key combinations.

to access the different characters on keys with overlaid functions.

n below may differ from your a ctual device.

Num

}

Alt Gr

22 Fujitsu

Key Description

Backspace key

The B a ckspace key deletes the character to the left of the cursor.

BackspaceBackspace

Working w ith the notebook

Tab key

The Tab key moves the cursor to

Tabkey

the next tab stop.

Enter key (return)

The Enter key terminates is executed when you pres

EnterkeyReturnEnterLinefeed

a command line. The command you have entered

sthiskey.

Caps Lock key

The Caps Lock key activates th e Caps Lock mode, and the corresponding icon is displayed in the W indows information area. In Caps Lock mode, all of the characters you type appear in upper case. In the case of overlay keys, the character printed on the upper left of the key will ap pear when that key is pressed. To cancel the Caps Lock function, simply press the Caps Lock key again.

ShiftkeyC apsLock

Shift key

The Shift key ca keys, the chara keyispressed.

ShiftkeyShif t

uses uppercase characters to appear. In the case of overlay

cter printed on the upper left of the key appears whe n that

Fn key

The

Key combina

Fnkey

key enabl

es the special functions indicated on overlay keys (see

tions", Page 24).

Cursor keys

The cursor left, or ri

CursorkeysCursorcontrol

keys move the cursor in the direction of the arrow, i.e. up, down,

ght.

Windows key

The Windows key switches between the start screen and the last used application.

Windowskey

Menu key

The Menu key opens the menu for the active application.

Fujitsu 23

Working with the notebook

Separate number block

NumerickeypadSeparaten umerickeypadNum Lock

The keyboard of your notebook has a separate number block on the far right.

Key combinations

Keycombinations

The f ollowing description of key combinations applies to Windows operating systems. Some of the following key combinations may not function in other operating systems or with certain device drivers.

Other key combinations are described in the relevant manu als supplied with your application programs.

Key combinations are entered as follows:

► Press the ﬁrst key in the combination and keep it pressed. ► While holding the ﬁrst key down, press the other key or keys in the combination.

Combination Description

Activate/deactivate keyboard backli ght (optional)

On backlit keyboards, this key combination activates or deactivates the backlight.

Fn+F2keyboardbacklightkeyboardbacklight

Switching the loudspeakers on and off

This key combination switches your notebook’s loudspeakers off and on.

Fn+F3LoudspeakersLoudspeakers

Switching the touchpad and touchpad buttons on/off

This key combination switches the touchpad and the touchpad buttons on or off.

hpad

hpadbuttons

hpad Fn+F4Touc

Touc

24 Fujitsu

Combination Description

Decrease screen brightness

This key combination decreases the brightness of the screen.

Fn+F6LCDscreenScreenbright ness

Increase screen brightness

This key combination increases the brightness of the screen.

Fn+F7Screenbrightness

Working w ith the notebook

AltCtrl

Del

Decrease volume

This key combination red

loudspeakers.

Fn+F8Volume

uces the volume of the internal

Increase volume

This key combination increases the volume of the internal

loudspeakers.

Fn+F9Volume

Toggle output screen

Use this key combination to select which screen(s) is/are used for

display if an external monitor is connected.

Screen output is possible:

• only on the notebook’s LCD screen

• on the LCD screen of the notebook and the external monitor atthesametime

• only on the external monitor This setting is useful if you would like a high resolution and a

high refresh rate on an external monitor.

tscreen

Fn+F10Toggl eoutpu

Switch between open applications

Use this key combination to switch between several open applications.

Alt+Tab

Windows security/Task-Manager

This key combination opens the Windows security/Task-Manager window.

t+Del

Ctrl+Al

Back tab

This key combination moves the cursor back to the previous tab stop.

Shift+TabBacktab

Key com for yo

binations using the Windows keys are detailed in the manual

ur operating system.

Fujitsu 25

Working with the notebook

Country and keyboard settings

► Change the country and keyboard settings as described in the documentation for your operating

system.

Application keys

Applicationkeys

Your notebook is equipped with two application buttons.

Button Description

Eco button (E key)

The E button is a convenient way of activating and dea ctivating energy saving functions (e.g. reduce screen brightness), see also "

features", Page 34.

Wireless C

This appl componen off indiv

26 Fujitsu

omponents key

ication key is used to start the WirelessSelector software. The wireless

ts that have been activated in the BIOS Setup can be switched on and

idually.

Using the power-management

Touchpad and touchpad buttons

Keep the touchpad clean. Protect it from dirt, liquids and grease.

TouchpadTouchpad

Do not use the touchpad if your ﬁngers are dirty.

Do not rest heavy objects on the touchpad or the touchpad buttons.

Working w ith the notebook

2 = TouchStick buttons

3 = TouchStick (optional)

4 = Touchpad buttons

The touch pad enables you to move the pointer on the screen.

The touchpad buttons allow you to select and execute commands. They correspond to the buttons on a conventional mouse.

You c an also disable the tou chpa d via a key combination, to prevent you from moving

1 = Touchpad

the pointer on the screen unintentionally (see chapter "

Key combinations", Page 24).

Moving the pointer

► Move your ﬁnger on the touchpad.

Touchpad

► Press down gently with your ﬁnger on the TouchStick. If you w ant to move the pointer

to the left for example, press down gently on the left side of the TouchStick.

The pointer will move.



Selecting an item

► Move the pointer to the item you wish to select.

Touchpad

► Tap the touchpad once or press the l eft-h and TouchStick/touchpad button once .

The item is selected.



Fujitsu 27

Working with the notebook

Executing commands

► Move the pointer to the ﬁeld you wish to select.

Touchpad

► Tap the touchpad twice or press the left TouchStick/touchpad button twice.

The command is executed.



Dragging items

► Move the pointer to the ite ► Select the desired object and hold down the left TouchStick/touchpad button. ► Drag the object to the des ► Lift yo ur ﬁnger from the touchpad.

► Lift your ﬁnger from the TouchStick. The item will be moved.



m you wish to select.

ired position.

28 Fujitsu

Working w ith the notebook

LCD screen

LCDscreenNotes

High-quality LCD screens (TFT) are installed in Fujitsu notebooks. For technical rea sons, these screens are manufactured for a particular resolution. An optimum and sharp image can only be ensured with the resolution intended for the particular screen. A screen resolution which differs from the speciﬁcation can result in an unclear image.

The resolution of your notebook’s screen is set to the optimum at the factory.

With the present standards of production technolog y, absolutely ﬂawless screen images cannot be guaranteed. There may b e a few constantly light or dark pixels (picture elements) on the screen. The maximum permitted number of such faulty pixels is speciﬁed in the international standard ISO 9241-307 (Class II).

Example:

A screen with an HD resolution of 1366 x 768 has 1366 x 768 = 1049088 pixels. Each pixel consists of three subpixels (red, green and blue), making a total of about 3 million subpixels. According to ISO 9241-307 (class II), a maximum of 2 light and 2 dark pixels and in addition 5 light or 10 dark subpixels or an equivalent mix (1 light subpixel counts as 2 dark subpixels) are allowed to b e defective.

Pixel

A pixel consists of 3 blue. A pixel is the by complete functi

Subpixel

A subpixel is a sep within a pix el tha

Cluster A cluster contains two or more defective pixels or

subpixels in a 5 x 5 pixel block.

subpixels, normally red, green and

smallest element that can be generated

onality of the display.

arately addressable internal structure

t enhances the pixel function.

Background li

LCD screens a lighting can can set the br

Synchroni

For more in under "Tog

ghting

re operated with background lighting. The luminosity of the background

decrease during the period of use of the notebook. However, you

ightness of your screen individually.

sing the display on the LCD screen and an external monitor

formation, please refer to the chapter "

Key combinations", Page 24

gle output screen".

Fujitsu 29

Working with the notebook

Webcam

Depending on the software used, you can use your Webcam to take p ictures, record video clips or take part in web chats.

The WebCam has its own status indicator. The indicator lights up when the WebCam is switched on.

• The picture quality depends on the lighting conditions and the software being used.

• You can only operate the webcam with a particular application (e.g. an Internet telephony program or a video conferencing program which supports a webcam).

• When using the webcam the notebook support must not wobble.

• The webcam automatically adjusts itself to the current light level. For this reason the LCD screen may ﬂicker while the light level is adjusted.

Further information on using the webcam and on the additional settings which are possible for your webcam can be found in the help function of the program which uses the webcam.

30 Fujitsu

Working w ith the notebook

Rechargeable battery

RechargeablebatteryBatteryLife,batteryRechargeablebatteryRechargeablebattery

When not plugged into a m ains socket, the notebook runs on its built-in battery. You can increase the life of the battery by caring for the battery properly. The average battery life is around 500 charge/discharge cycles.

You can extend the battery life by taking advantage of the available energy saving functions.

Charging, caring for and maintaining the battery

BatteryBattery

The notebook battery can only be charged when the ambient temperature is between 5°C / 41°F and max. 35°C / 95°F.

You can charge the battery by connecting the notebook to the mains adapter

Mains adapter connecting", Page 17).

(see "

Please note that the battery will not be charged if the battery status is between 90% and 100% . If the battery status is less than 90% and the mains adapter is connected, the battery will be charged to 100%.

If the battery status is low, you will hear a warning alarm. If you do not connect the mains adapter within approximately ﬁve minutes of the warning alarm described above, your notebook will switch off automatically.

monitoring the battery charging level

BatteryBatterystatusmeter

Windows also has a "Battery status meter" in the taskbar for monitoring the battery capacity. Whe n you place the mouse pointer on the battery symbol, the system displays the battery status.

Battery storage

rge,battery

acity,battery BatteryBatterySelf-discha

Chargingcap

Store battery packs in a dry environm ent at a temperature between 0°C / 32°F and 30°C / 86°F. The lower the temperature at which the batteries are stored, the lower the rate of self-discharge.

If you will be storing batteries for a longer period (more than tw o months), the battery charge level should be approx. 30 %. To prevent exhaustive discharge which would permanently damage the battery, check the level of charge of the battery at regular intervals.

To be able to make use of the optimal charging capacity of the batteries, the battery should be completely discharged and then fully recharged.

If you do not intend to use a battery for long periods of time, remove it from the notebook. N ever store a battery in the device.

Fujitsu 31

Working with the notebook

Removing and installing the battery

Only use batteries a pproved by Fujitsu for your notebook.

Never use force when ﬁtting or removing a battery.

Make sure that no foreign bodies get into the battery connections.

Never store a battery for long periods in the discharged state. This can make it impossible to recharge.

Removing a battery

► Prepare for removal, see

chapter "

Preparing to remove components", Page 58.

► Slide battery release 1 in the direction of the arrow (1) and hold it in place. ► Push release mechanism 2 in the direction of the arrow (2). ► Reach into the opening (3) and remove the battery from the battery compartment.

32 Fujitsu

Installing a battery

► Insert the battery in the battery compartment (1). ► Slide the batte ry release in the direction of the arrow (2). ► Complete the insertion process, see chapter "

Finishing component remo val", Page 67.

Working w ith the notebook

Fujitsu 33

Working with the notebook

Using the power-management features

PowerPowerBattery

The notebook uses less power when the available power-management features are used. You will then be able to work longer when using the battery before having to recharge it.

Power efﬁciency is increased and environmental pollution reduced. By choosing the best power options, you can make signiﬁcant savings and at the same time help protect the environment.

When you close the LCD screen, depending on the setting in Windows, the notebook automatically enters a power saving mode.

The recommended settings for the Windows energy saving functions are predeﬁned as "Fujitsu Computer EcoSettings" in the Power Options of the Control Panel and ca n be displayed there.

► Select the power management functions in your Control Panel.

If you need further information about an option, you can ge t help with most settings by pressing

Whenthenotebooki

During power sav orinaswapﬁle on

Never turn off y nearly empty, c

If you do not intend to use your notebook for a long period of time:

► Exit power saving mode if necessary via the mouse or keyboard or by switching on the

notebook.

► Close all opened programs and completely shut down the notebook.

s in power-saving mode, the following must be remembered:

to op en the Microsoft Help.

ing mode, open ﬁles are held in the main memory

theharddisk.

our notebo ok while it is in a power saving mode. If the built-in battery is

lose the open ﬁles and do not go into power saving mode.

Adjusting fan control

You can adjust the fan control in the BIOS Setup Utility. The following settings are available:

• Normal: The system is cooled to ensure that the maximum system performance is always available.

• Silent: The fan rotation speed, and therefore the noise created by the fan, is reduced.

► Call up the BIOS Setup Utility. ► In the menu Advanced - Miscellaneous Conﬁgurations select the Fan Control function. ► Choose the setting Normal or Silent.

Instructions for how to call up and operate the BIOS-Setup-Utility can be found in chapter "

Settings in BIOS Setup Utility", Page 68.

34 Fujitsu

Memory cards

Slot

Your notebook is equipped with an integrated memory card reader.

Observe the manufacturer’s instructions when handling the memory cards.

Memorycard

Supported formats

Your notebook supports the following forma t:

• Secure Digital (SD

Inserting the memory card

card)

► Carefully push the memory card into the

slot until you feel it click into place. The label should be facing upward. Do not apply excessive force, as otherwise the delicate contact surfaces could be damaged.

Memorycard

Depending on the particular type



used, the memory card may protrude slightly from the slot.

Working w ith the notebook

Removing the memory card

Memorycard

In order to protect your data, always follow the correct procedure for removing the card (see the documentation for your operating syste m).

► On devices with card locking: Press

on the memory card (1).

Memorycard

The memory card is released and



can now be removed.

► Pull the memory card out of the slot (2).

Fujitsu 35

Working with the notebook

Loudspeakers and microphones

MicrophoneLoudspeakersVol umecontrol

You w i l l ﬁnd information about the exact position of speakers and microphones in chapter "

Please refer to chapter " and also enabling/disabling the loudspe akers using key combinations.

Ports and controls", Page 9.

Key combinations", Page 24 for information on setting the volume

If you attach an external microphone, the built-in microphone is disabled.

When you connect headphones or external speakers, the built-in speakers are disabled.

Information on connecting headphones and a microphone can be found in "

Connecting externa l devices", Page 50.

36 Fujitsu

Working w ith the notebook

SIM card

A SIM Card (Subscriber Identity Module) is a chip card which is inserted in a mobile telephone or notebook to enable access to a mobile radio network in conjunction with an installed UMTS module.

Follow the instructions supplied by the provider of the SIM card.

The SIM card slot is located in the battery compartment and can only be accessed when the battery is removed.

Inserting the SIM card

The device support cards in micro-SIM format (15 mm x 12 mm).

► Prepare for installation of the SIM card, see chapter "

,see"

► Remove the battery

► Slide the SIM card into the slot (1) until you hear it engage, as shown in

the diagrams on the battery compartment.

► Install the battery again, see " ► Complete the installation, s ee chapter "

Removing a battery", Page 32.

Installing a battery", Page 33 .

Finishing component removal", Page 67.

Preparing to remove components", Page 58.

Fujitsu 37

Working with the notebook

Removing the SIM card

► Prepare for removal of the SIM card, see chapter "Preparing to remove components", Page 58. ► Remove the battery, see "

Removing a battery", Page 32.

► Press on the edge ► Pull the SIM card out of its slot in the direction of the arrow (2). ► Install the bat ► Complete the removal, see chapter "

38 Fujitsu

of the SIM card (1) so that it pops up slightly out of the slot.

tery again, see "

Installing a battery", Page 33 .

Finishing component removal", Page 67.

Working w ith the notebook

Wireless components LAN / Bluetooth / LTE (optional)

The installation of radio components not approved by Fujitsu will invalidate the certiﬁcations issued for this device.

Switching the wireless components on and off

► Press the button to start the WirelessSelector.

The wireless component indicator will be illuminated when one or more



wireless components is switched on.

If you disconnect the wireless components, the wireless LAN antennae and the Bluetooth and LTE modules are disconnected.

You can enable and disable the installed wireless components individually using the WirelessSelector programme

Pay attention to the additional safety notes for devices with wireless components provided in the "Safety/Regulations" manual.

Details on using Wireless LAN can be found in the online help system included in the Wireless LAN software.

You c a n ﬁnd more information on how to use Bluetooth on the CD you received with your Bluetooth software.

For further information about LTE, please contact your service provider.

Setting up WLAN access

• Requirement: A WLAN must be available and you must have the corresponding access information.

Information on conﬁg uring the WLAN access c an be found in the documentation for your operating system.

Access via LTE (optional)

If you ordered an integrated LTE module with your system, you can enjoy optimum reception and maximum energy efﬁciency without awkward cables or antennas. The optional LTE module is ready for use straight a way.

You w i l l ﬁnd information on establishing the connection with the LTE network in the documentation for the hardware you plan to use.

Your device can connect with the Internet via LTE. To do this, use one of the following types of connection:

• Integrated LTE module (depending on your model variant)

• a USB dongle (a USB stick with your mobile phone provider ’s SIM card)

• a mobile end-device (e.g. mobile phone with Bluetooth or cable connection)

Fujitsu 39

Working with the notebook

Ethernet and LAN

EthernetLAN

The internal network module of your notebook supports Ethernet LAN. You can use it to establish a connection to a local network (LAN = Local Area Network).

► Connect the network cable to the LAN

port of the notebook (1).

► Connect the network cable to your

network connection (2).

Your network administrator can help you to conﬁgure and use the LAN connections.

The network cable is not included in the delivery scope. This type of cable can be obtained from a specialist dealer.

40 Fujitsu

Working w ith the notebook

Your Port Replicator

The P ort Replicator is a device that helps you to quickly connect your notebook to your peripheral devices, such as a monitor, printer etc.

The features offered by the Port Replicator include stand ard ports for monitor, audio, mouse and keyboard.

You need only dock the notebook in order to work with your peripheral devices.

Ports on the Port Replicator

PortReplicatorPorts

1 = USB 3.1 port providing data conne ction

for the notebook (USB Type-C 2 = Microphone port 3 = Headphone jack 4 = USB 2.0 connections 5 = USB 3.0 connections

Both screen connections can be used simultaneously.

Fujitsu 41

)

6 = DisplayPort 7 = DVI-D screen connection 8 = VGA monitor port 9 = LAN port 10 = DC input connector (DC IN)

Working with the notebook

Setting up the port replicator

Select a suitable location for the Port Replicator before setting it up. Follow the instructions below when doing so:

• Never place the port replicator on a soft surface (e.g. carpeting, upholstered furniture, bed). This can block the air vents of the notebook and cause overheating and damage.

• Place the port replicator on a stable, ﬂat and non-slip surface. Please note that the port replicator’s rubber feet may mark certain types of surface.

• Never place the port replicator and the mains adapter on a heat-sensitive surface.

• Do not expose the port replicator to extreme environmental conditions. Protect the port replicator from dust, humidity and heat.

Connecting the mains adapter to the Port Replicator

► Connect the power cable to the

mains adapter (1).

► Plug the power cable into the mains

socket (2).

► Connect the mains adapter cable to the DC

jack (DC IN) of the Po rt Replicator (3).

When the notebook is connected to a Port Replicator, the operating system creates a hardware proﬁle for the "Docked" mo de. In this proﬁle, for example, the setting is saved as to which monitor was last used for output. This proﬁle will be loaded, as soon as the notebook is connected to a Port Replicator of the same type.

42 Fujitsu

Working w ith the notebook

Connect the notebook to the port replicator

The port replicator does not supply the Notebook computer with power. The notebook computer must be connected to power using its own mains adaptor, or it must be sufﬁciently charged.

If the notebook computer is connected to the port replicator and it is running on battery power, you may feel a slight tingling when you touch the top of the aluminium housing. This effect is harmless. The device meets all relevant safety standards.

► Connect one end of the USB cable (USB Type-CTM) to the USB 3.0 port (USB

► Connect the other end of the USB cable (USB Type-C

Type-C

) on the notebook computer (1).

a data connection (USB Type-C

) on the port replicator (2).

) to the USB 3.0 port to provide

Disconnecting the notebook from the Port Replicator

► Disco

nnect the supplied USB ca ble (USB Type-C

ype-C

(USB T

) of the notebook.

Fujitsu 43

) from the USB port 3.0

Security functions

Securityfunctions

Your notebook has several security features that you can use to secure your system from unauthorised access.

This chapter explains how to use e ach function, and what the beneﬁts are.

Please remember tha t in some cases, for example, forgetting your password, you may be locked out and unable to access your data. Therefore, please note the following information:

• Make regular backups to extern al data carriers such as external hard drives, CDs, DVDs or Blu-ray Discs.

• Some security functio of the passwords and ke

If you forget your passwords you will need to contact the our Service Desk. Deletion or resetting of passwords is not c overe d by your warranty and a charge will be made for assistance.

Conﬁguring the ﬁngerprint sensor

FingerprintsensorFingerprintsensor

Whether or not your device has a ﬁn gerprint sensor depends on the device conﬁguration you have ordered.

The ﬁngerprint sensor can record an image of a ﬁngerprint. With additional ﬁngerprint software, this image can be processed and used instead of a password.

ns need you to choose passwords. Make a note

ep them in a safe place.

► You must install the ﬁngerprint software

in order to be able to use the ﬁngerprint sensor (1).

The current Workplace Protect software for palm vein and ﬁngerprint sensors can be found on the Internet at

http://www.fujitsu.com/fts/solutions/business-techno logy/security/secure/index.html".

44 Fujitsu

Security functions

Using the Security Lock

Your device comes with a Security Lock mechanism for the Kensington Lock Cable. Yo u can use the Kensington Lock Cable, a sturdy steel cable, to help protect your notebook from theft. The Kensington Lock Cable is available as an accessory.

Fujitsu recommends the use of a combination lock.

► Fit the Kensington Lock Cable to the

mechanism on your notebook.

ockCable

n UsingtheKensingtonL

SecurityLockMechanicalbackupAnti- theftprotectio

Attach another Kensington Lock Cable to your Port Replicator to protect your Port Replicator from theft as well.

Conﬁguring password protection in BIOS Setup Utility

Before using t to increase d

Make a note of supervisor password is

rotection

Passwordp

Your password can be up to eight characters long and contain letters and numbers. No distinction is made between uppercase and lowercase.

he various options for password pro tection in the BIOS Setup utility

ata secu rity, please observe the following:

the passwords and keep them in a safe place. If you forget your

password you will not be able to access your notebook. Deletion of the

not cove red by your warranty and a charge will be made for a ssistance.

Fujitsu 45

Security functions

Protecting BIOS Setup Utility (supervisor and user password)

If you have opened these operating instructions on the screen, we recommend that you print them out. You cannot call the instructions onto the screen while you are setting up the password.

BIOSSetupUtility

The supervisor password and the user password both prevent unauthorised use of the BIOS Setup

Utility. With the aid of the supervisor password you can access all of the functions of the BIOS Setup Utility, while the user password will only give you access to some of the functions. You

can only set up a user password if a supervisor password has already been assigned.

Please refer to section "Settings in BIOS Setup Utility", Page 68 for a description of ho w to call up and operate the BIOS-Setup-Utility.

Assigning the supervisor and user passwords

► Start the BIOS Setup ► Select the Set Supervisor Password ﬁeld and press the Enter key.

With Enter new Pass



► Enter the password and press the Enter key.

Conﬁrm new Passwo



► Enter the password again and press the Enter key.

Changes have be



► To set the user password, select Set User Password and proceed exactly as

when conﬁguring the supervisor password. Ifyoudonotwa



► In the Exit menu, select the option Save Changes & Exit. ► Select Yes an

PasswordSupervisorpasswordUserpassword

The notebook is then rebooted and the new password comes into effect. It will now be necessary



to ﬁrst enter your supervisor or user password in order to open the BIOS Setup Utility.Please note that the user password only provides access to a few of the BIOS settings.

Utility and go to the Security menu.

word: you are asked to enter a password.

rd requires you to conﬁrm the password.

en saved is a conﬁrmation that the new password has been saved.

nt to change any other settings, you can exit BIOS Setup Utility.

d press the Enter key.

Changing t

he supervisor or user password

You can only change the supervisor passwo rd when you have logged into the BIOS Setup Utility with the supervisor password.

isorpassword

ssword PasswordSuperv

Userpa

► Call the BIOS Setup Utility andgototheSecurity menu. ► When cha

nging the password, proceed exactly as for password assignment.

46 Fujitsu

Security functions

Removing passwords

To remove a password (without setting a new password) perform the following steps:

PasswordSupervisorpasswordUserpassword

► Start the BIOS Setup Utility and go to the Security menu.

► Highlight the Set Supervisor Password or Set User Password ﬁeld and press the Enter key.

You will be requested to enter the current password by the Enter Current Password prompt.



You will be requested to enter a new password by the Enter New Password pro mpt.

► Press the Enter key twice.

► In the Exit menu, select the option Save Changes & Exit.

► Select Yes and press the Enter key.

The notebook will now rebo ot with the passw ord removed.



Removing the supervisor password simultaneously deactivates the user password.

Password protectio

With the supervisor password you have set in the BIOS Setup Utility (see section " also prevent starting of the operating system.

Operatingsystem

Assigning the supervisor an d user passwords", Page 46), you can

n for booting of the operating system

Activating system protection

► Start the BIOS Setup Utility and go to the Security menu.

Operatingsystem

► Select the PasswordonBootoption and press the Enter key.

► Select the desired option (Disabled, First Boot or Every Boot) and press the Enter key

► Select the Save Changes & Exit option under Exit.

The notebook reboots. You will be prompted to enter your password (the supervisor password).



Deactivating system protection

► Start the BIOS Setup Utility and go to the Security menu.

Operatingsystem

► Select the PasswordonBootoption and press the Enter key.

► Select the Disabled option and press the Enter key.

If you do not want to change any other settings, you can exit BIOS Setup Utility.



► Select the Save Changes & Exit option under Exit.

The notebook will reboot. The system is no longer password-protected.



Password protection for the ha rd disk

ervisor password has been assigned, a password for the hard disk can

If a sup

also be

The ha

into a

set in the Hard Disk Security menu.

rd disk is protected by this password. Data on this hard disk can only be read

nother system if the correct password has been entered.

Fujitsu 47

Security functions

Trusted Platform Module - TPM

TPMTrustedPlatformModule

To use the TPM, you must activate the TPM in the BIOS Setup before the software is installed. The condition for this is that you have assigned at least the supervisor password (see "

Enabling TPM

• Requirement: You have set a supervisor password, see "Security functions", Page 44.

► Call up the B IO S Setup an ► Mark the TPM Security Chip Setting ﬁeld and press the Enter key. ► Select Enabled to acti

Once you have activated the TPM the Clear Security Chip option appears.



Select Clear Securit all secret keys (e.g etc.) generated by

Please note that yo encrypted with th

► From the Exit menu ► Press the Enter key and select Yes.

The notebook wil



Disabling TPM

• Requirement: You have set a supervisor password, see "Security functions", Page 44.

► Call up the BIO S Setup and select the Security menu. ► Mark the TPM Security Chip Setting ﬁeld and press the Enter key. ► Select Disabled to deactivate the TPM. ► From the Exit menu, choose the opt ion Exit Saving Changes. ► Press the Enter key and select Yes.

Your notebook will now restart and TPM will be disabled.



Security functions", Page 44).

d select the Security menu.

vate the T PM .

y Chip to delete the holder in the TPM. By clicking on Enabled, . SRK - Storage Root Keys, AIK - Attestation Identity Keys

applications are deleted.

u will then no longer be able to access the data you have

e keys based on that holder.

, choose the option Exit Saving Changes.

l restart, and TPM will be enabled after the reboot.

48 Fujitsu

Security functions

SmartCard reader

Securityfunctions,Securityfunctions

SmartCards are not supplied as standard equipment. You can use all SmartCards that comply with

the ISO standard 7816-1, -2 or -3. These SmartCards are available from various manufacturers.

With the appropriate software you can use your SmartCard as an alternative to password protection,

but also as a digital signature, for encrypting your e-mails or for home banking.

We recommend that you always use two SmartCards. A lways keep one of the SmartCards

in a safe place if you are carrying the other SmartCard with you.

In order to be able to take advantage of all the security features of your notebook,

you will need a CardOS SmartCard from Fujitsu.

The SmartCard can only be used with a PIN, offering maximum protection even if you lose the SmartCard. In order to maximise your security, the CardOS SmartCard is disabled if three incorrect attempts are made to enter the PIN.

When you use the CardOS SmartCard for the ﬁrst time, you will either need to enter the preset PIN "12345678" or the PIN given to you by your systems administrator.

Inserting the SmartCard

Do not use force when inserting and removing the SmartCard.

Make sure that foreign o bjects do not fall into the SmartCard reader.

► Slide the Smar

reader with th some variants

Fujitsu 49

tCard into the SmartCard

echipfacingupwards(on

it faces down) and to the front.

Connecting external devices

Always refer to the safety information provided in "Important notes", Page 12 before connecting or disconnecting any devices to or from your notebook.

Always read the documentation supplied with the device you wish to connect.

Never connect or disconnect cables during a thunderstorm.

Never pull at a cable when disconnecting it. Always grasp the plug.

With some devices such as USB devices, it is not necessary to switch off the no tebook and the device before connecting/disconnecting. For more information about whether or not devices need to be switched off, please refer to the documentation supplied with the external device.

Some of the external devices require special drivers (see the o perating system and external device documentation).

50 Fujitsu

Connecting external devices

Connecting an external monitor

An analogue monitor is connected to the analogue VGA monitor port, a digital

monitor to the Displayport or the DVI-D monitor port on the optional Port Replicator.

Screen output is limited to a maximum of two screens at any one time (see "

combinations", Page 24, section "Toggle output screen").

MonitorVGAconnectionsock etMonitorportMonitorport

Key

Digital Displayport (on notebook or on optional Port Replicator)

Analogue V G A monitor port (on notebook or on optional port replicator)

Digital DVI-D monitor port (on the o ptional Port Replicator)

► Switch off the notebook and the external monitor.

► Plug the data cable of the external monitor into the monitor port.

► First switch on the external monitor and then the notebook.

You can also switch between the external monitor and the LCD monitor of the notebook, see chapter "

Key combinations", Page 24.

You can display the same picture on the external monitor and the notebook LCD monitor simultaneously.

If yo u wish to operate the monitor via a DVI port, use the optional Port Replicator available for your notebook.

Fujitsu 51

Connecting external devices

Connecting USB devices

USBports

On the USB ports, you can connect external devices that also have a US B port (e.g. a DVD drive, a printer, a scanner or a modem).

USB devices are hot-pluggable. This means you can connect and disconnect devices while your operating system is running.

USB 1.x has a maximum data transfer rate of 12 Mbit/s.

USB 2.0 has a data transfer rate of up to 480 Mbit/s.

USB 3.0 has a data trans

USB 3.1 has a data trans

Additional informat

ferrateofupto5Gbit/s.

fer rate of up to 10 Gbit/s.

ion can be found in the documentation for the USB devices.

► Connect the data cable to the

external device.

► Connect the data cable to a USB

port of the notebook.

Device drivers

USB devices will be automatically recognised and installed by your operating system.

52 Fujitsu

Connecting external devices

USB connection with charging function (USB Type-C™)

USBconnectionwithchargingfunction(USBType-C™)

At this USB port, you can charge a conne cted USB device or operate devices without

an additional power su pply (e.g. a monitor or printer).

USB devices are hot-pluggable. This means yo u can connect and disconnect the cables of USB devices while the system is running.

Additional information can be found in the documentation for the USB devices.

Please note that the USB Type-C

™

type of port offers a maximum power output of 5 V / 3 A.

► Connect the data cable to the

external device.

► Connect the data cable to a USB port

(USB Type-C

™

) of the notebook.

Fujitsu 53

Connecting external devices

USB port with charging function (Anytime USB charge)

You can use this USB port to charge or supply power to a connected USB device (e.g. to charge a PDA or a mobile phone or to connect a USB lamp).

Charging is also possible when the notebook is switched off, if the Anytime USB Charge function is activated in the Advanced menu of the BIOS Setup Utility. If the setting AC is selected, the device will only be charged when the mains adapter is connected.

Please refer to section " of how to call up and operate the BIOS-Setup-Utility.

USBchargingfunction

It is recommended that the note book be operated with the power supply connected whenever the USB port with charging function is in use, as this function will drain the battery more quickly if an external USB device is being charged.

The power supply unit must already be connected when the notebook is switched off, as otherwise the USB charging function will be disabled and the connected USB devices will not be charged.

Some USB devices (e.g. mobile telephones) require a driver in order to utilise the USB charging function. In this case the USB charg ing function will not work when the notebook is switched off, as no drivers are active when the notebook is switched off.

Settings in BIOS Setup Utility", Page 68 for a description

► Connect the data cable to the

external device.

► Connect the data cable to a USB port

(Anytime USB charge) of the notebook.

How to remove USB devices correctly

Always cor to ensure

► Left click on the icon to safely remove hardware, located in the taskbar. ► Select t ► Press the Enter key.



54 Fujitsu

he device which you want to shut down and remove.

r the dialogue box which tells you that it is now safe to remove the device.

Wait fo

rectly remove the device according to the rules described below, that none of your data is lost.

Connecting external devices

Connecting external audio devices

Headset port

ConnectingaudiodevicesAudioportsC onne ctingheadphones

You can connect a headset, headphones or external loudspeakers to your

notebook via the headset port.

► Connect the audio cable to the

external device.

► Connect the audio cable t

port of the notebook. The internal loudspeakers are disabled.



If you buy a cable from a ret ailer, please note the following information:

The headset port on your notebook is a "3.5 mm jack socket".

If you want to conn ect a headset, headphones or loudspeakers, you will need a "3.5 mm jack plug".

Microphone port (on the optional port replicator)

Audiodevices,connectingAudiop ortsMicrophone,connecting

Using the micr

microphone, a

ophone connection on the optional port replicator, you ca n con nect an external

MiniDisc player, MP3 player, CD player or a tape deck to your notebook computer.

► Connect the a

external dev

► Connect the audio cable to the m icro phone

port of the port replicator.

udio cable to the

ice.

o the headset

Fujitsu 55

Connecting external devices

Headphone jack (on the optional port replicator)

ConnectingaudiodevicesAudioportsConnectingheadphones

You can use the headphone jack of the optional port replicator, you can connect either a set of headphones or external speakers to your notebook computer.

► Connect the audio cab le to the

external device.

► Connect the audio cable to the headphone

jack of the port replicator.

If you purchase a cable from a retailer, please note the following information:

The headphone jack is a "3.5 mm jack socket".

If you want to connect headphones or a speaker you will need a "3.5 mm jack plug".

56 Fujitsu

Removing and inst alling compone nts

during servicing

Removing and installing compo

nents

during servicing

Only qualiﬁed technicians should repair your notebook. Unauthorised opening or incorrect repair may greatly endanger the user (electric shock, ﬁre risk) and will invalidate your warranty.

Servicing

Components

After consulting the Hotline/Service Desk, you may remove and install the

components described in this chapter yourself.

If you remove and install components without consulting the Hotline/Service Desk, t hen the warranty of your notebook will be voided.

Notes on installing and removing boards

and components

• Switch the notebook off and pull the power plug out of the mains socket.

• Always remove the battery.

• Take care when you use the locking mechanisms on the battery and any other component.

• Never use sharp objects such as screwdrivers, scissors or knives as leverage to remove covers.

NotesBoardESD

Boards with electrostatic sensitive devices (ESD) are marked with the label shown.

When han dling boards ﬁtted with ESDs, you must always observe the following points:

• You must always discharge static build up (e.g. by touching a grounded object) before working.

• The equipment and tools you use must be free of static charges.

• Remove the power plug from the mains supply before inserting or removing boards containing ESDs.

• Always hold boards with ESD s by their edges.

• Never touch pins or conductors on boards ﬁtted with ESDs.

Fujitsu 57

Removing and installing components

during servicing

Preparing to remove components

If you are going to remove or change system components, prepare for the removal as follows:

Please observe the safety information in chapter "Important notes", Page 12.

Remove the power plug from the mains outlet !

► Switch the device off.

The device must not be in energy-saving mode !

► Close the LCD screen. ► Remove all the cables

from the device.

► Turn the device over and place it on a stable, ﬂat and clean surface. If necessary, lay an

anti-slip cloth on this surface to prevent the device from being scratched.

(see "

► Remove the battery

Removing a battery", Page 32).

Installing and removing memory expansion

MemorymoduleMainmemoryRemovingmemorySystemexpansionSystemexpansi

If you are asked by the Hotline/Service Desk to remove and install the memory expansion yourself, proceed as follows:

Please observe the safety information in chapter "Important notes", Page 12.

When installing/removing memory modules, the battery must be removed from the notebook and the n otebook must not be connected to the power supply,

Preparing to remove components", Page 58.

see "

Only use memory expansion modules that have been approved for your notebook (see "

Technical data", Page 79).

Never use force when installing or removing a memory extension.

Make sure that foreign objects do not fall into the memory extension compartment.

You must open the service compartment to remove or install a memory module. On some devices, opening the compartment may expose ot her components. These components should be removed and replaced only by authorised specialists. Therefore, be sure to observe the following:

Individual components can become very hot during operation. Therefore, we recommend that you wait one hour after switching off the notebook before removing or installing memory modules. Otherwise, there is a risk of suffering burns!

As some components are exposed that are sensitive to static electricity, please take note of chapter "

Notes on installing and removing boards and components", Page 57.

58 Fujitsu

Removing and inst alling compone nts

Removing a cover

► Prepare for removal, see "Preparing to remove components", Page 58.

► Remove the screw (1).

Keep the screw in a safe place.

during servicing

► Lift the cove

r off the notebook (2).

Removing memory modules

► Carefully push the two mounting

clips outwards (1).

MemoryexpansionMemorymodule

The memory mod ule snaps upwards (2).

Fujitsu 59



► Pull the memory module out of its slot

in the dire ction of the arrow (3).

Removing and installing components

during servicing

Installing a memory module

Attaching the cover

► Insert the memory module with the contacts

and the recess (a) facing the slot (1).

MemoryexpansionMemorymodule

► Carefully push the memory module

downwards until you feel it click into place (2).

► Place the cover in the correct mounting position (1). ► Tighten the screw (2). ► Complete the installation, see "

60 Fujitsu

Finishing component removal", Page 67.

Removing and inst alling compone nts

during servicing

Inserting and removing the hard disk (HDD) and M.2 module

The hard disk service compartment contains two installation spaces for standard hard disks (HD D) and one installation space for an M.2 module.

Removing a cover

• Remove the cover of the memory service compartment; see "Removing a cover", Page 59.

► Remove the screws (1).

Keep the screws in a safe place. If you are removing more than one component at the same time, store the screws for the individual components separately from each other. If you install the wrong screws, components may be damaged.

The screw s are not all the same length and when the cover is installed, the correct screws must be used.

► Lift the cover off the notebook (2).

Fujitsu 61

Removing and installing components

during servicing

Removing the hard disk (HDD)

The procedure is identical for both HDD type hard disks.

► Remove the screws (1). ► Gently lift out the hard disk (2). ► Loosen the connect or of the hard disk (3). ► Remove the hard disk from the h ard disk compartment.

► Remove the screws (1). ► Disconnect the hard disk brackets from the hard disk (2).

62 Fujitsu

Removing and inst alling compone nts

Inserting the hard disk (HDD)

Always install the hard disk into the device in the corresponding hard disk carrier.

during servicing

► Place the hard d ► Tighten the screw s (2).

isk brackets on the hard disk (1).

► Attach the connecto r to the hard disk (1). ► Place the hard disk into the hard disk compartment (2). ► Tighten the screw s (3). ► Connect the hard disk connector to the mainboard.

Fujitsu 63

Removing and installing components

during servicing

Removing the M.2-module (on mainboard)

► Undo the screw (1).

The M.2 module snaps slightly upwards.



► Pull the M.2 modul

the mainboard an

e in the direction of the arrow (2) and out of the slot on

d remove it from the casing.

Insert M.2-module (on mainboard)

► Insert the M.2 module at a slight angle in the direction of the arrow (1 )

into the slot on the mainboard.

► Fasten the M.2 module in place in the slot with the screw (2).

64 Fujitsu

Removing and inst alling compone nts

Removing the M .2 module (under hard disk)

► Remove the hard disk (HDD).

► Undo the screw (1). ► Carefully lift the M.2 module in the direction of the arrow (2).

during servicing

► Pull

► Remove the underlying plate (2). ► Kee

Fujitsu 65

the M.2 module in the direction of the arrow (1) and out of the slot,

emove it from the casing.

and r

p the underlying plate together with the screws.

Removing and installing components

during servicing

Inserting the M.2 module (under hard disk)

► Remove the hard disk (HDD).

► Place the included underlying plate in the hard disk installation space (1). ► Insert the M.2 module at a slight angle in the direction of the arrow (2),

under the hard disk installation space.

► Carefully push the M.2 module in the direction of the arrow (1). ► Fasten the M.2 module in place in the slot with the screw (2).

66 Fujitsu

Attaching the cover

Removing and inst alling compone nts

during servicing

► Place the cover in the correct mounting position (1). ► Tighten the screw s (2). ► Re-fasten the cover of the memory service compartment; see "

Attaching the cover", Page 60.

Finishing component removal

After you have removed or changed the system components as you required, please prepare your device for operation again as follows:

► Install the battery again (see " ► Turn the notebook the right way up again and place it on a ﬂat surface. ► Reconnect the cables that you d isco nnected before.

Installing a battery", Page 33).

Fujitsu 67

Settings in BIOS Setup Utility

BIOSSetupUtilitySystemsettings,BIOSSetupUtilityConﬁguration,BIOSSetupUtilitySetupSystemconﬁgurationHardwareconﬁguration

The BIOS Setup Utility allows you to set the system functions and the hardware conﬁguration for the notebook.

When it is delivered, the notebook is set to factory default settings. You can change these settings in BIOS Setup Utility. Any changes you make take effect as soon as you save and exit the BIOS Setup Utility.

The BIOS Setup Utility pro g ram contains the following menus:

About System Advanced

Security Boot Exit

Starting the BIOS Setup Utility

► Reboot the devi

BIOSSetupUtility

Depending on the Fast Boot setting in the BIOS Setup utility,thefollowing



information may appear on the screen during start:

<F2> BIOS Set

► Press the fu ► If a password has been a ssigned, enter the password and press the Enter key.

Displays informa tion relating to the BIOS, processor and notebo ok

Advanced system settings

Conﬁguration of various hardware components, such as mouse, keyboard , processor

Password settings and security functions

Conﬁguration of the start-up sequence Exits the BIOS Setup Utility

ce (switch off/on or reboot the o perating system).

up <F12> Boot Menu

nction key

If you have forgotten the password, contact your system administrator or contact our customer service centre.

The BIOS Setup Utility starts.

68 Fujitsu

Settings in BIOS Setup Utility

Operating BIOS Setup Utility

BIOSSetupUtility

Press the of the individual settings is shown in the right-hand w indow of the BIOS Setup Utility.

With the

► Use the cursor keys

The menu is displayed on the screen.



► Select the option you want to change with the cursor keys ► Press the Enter key. ► Press the ► For future reference, make a note of the changes you have made (for example, in this manual).

key to display help on the operation of the BIOS Setup Utility. The description

key you can load the default settings of the BIOS Setup Utility.

←

→

to select the menu you wish to access to make changes.

ESC

key to exit the selected menu.

↑

or↓.

Fujitsu 69

Settings in BIOS Setup Utility

Exiting BIOS Setup Utility

BIOSSetupUtility

You need to select the desired option in the Exit menu and activate it by pressing the Enter key:

Exit Saving Changes - save ch

► To save the current menu settings and exit the BIOS Setup Utility, select ExitSaving Changes and Yes.

The notebook is rebooted



and the new settings come into effect.

anges and exit BIOS Setup Utility

Exit Discarding Changes – Discard changes and exit BIOS Setup Utility

► To discard the changes, select Exit Discarding Changes and Yes.

The setting s in place when BIOS Setup Utility was called remain effective. BIOS



Setup Utility is terminated and the noteboo k is rebooted.

Load Setup Defaul

► To copy the standard entries for all menus of the BIOS Setup Utility,

choose Load Setup Defaults and Yes.

ts – Copy Standard Entries

Discard C hanges – Discard changes without exiting the BIOS Setup Utility

► To discard the changes you have made, select D iscard Changes and Yes.

The settings in place when BIOS Setup Utility was called remain effective.



You can now make additional settings in the BIOS Setup Utility.

► IfyouwanttoexitBIOS Setup Utilitywith these settings, s elect Exit Saving Changes and Yes.

Save Chan

ges - save changes without exiting

the BIOS Setup Utility

► To save the changes, select Save Changes and Yes.

The changes are saved. You can now make additional settings in the BIOS Setup Utility.



► If you w an t to exit BIOS Setup Utility with these settings, choose Exit Saving Changes and Yes.

Save Changes and Power Off

► To save the changes and switch off your device, select Save Changes and Power Off and Yes.

The changes are saved. Your d evice is shut down.



70 Fujitsu

Troubleshooting and tips

TroubleshootingTipsFaultTroubleshooting

If a fault occurs, try to correct it as described. If you fail to correct the problem, proceed as follows:

► Make a note of the steps and the circumstances that led to the fault. Also

► Switch the notebook off. ► Please contact the Hotline/Service Desk.

Follow the safety note s in the "Safety/Regulations" manual when connecting or disconnecting cables.

make a note of any error messages displayed.

The telephone numbers can be found at: "http://support.ts.fujitsu.com/contact/servicedesk". Have the following information ready w hen you call:

• The model name and serial number of the notebook. The serial number is located on a sticker on the underside of the notebook.

• Notes of any messages that appear on the screen and information on acoustic signals.

• Any changes you have made to the hardware or software since receiving the notebook.

• Any changes you have made to the BIOS Setup settings since receiving the notebook.

• Your system conﬁguration and all peripheral devices connected to your system.

• Your sales contract.

Our notebooks means tha t con in terms of we conﬁguratio compared to a games with i been a ppro losses or m versions c

Help if pr

Should you encounter a problem with your computer that you cannot resolve yourself:

► Note the ID number of your device. The ID number is found on the type rating

plate on the back or underside of the casing.

► Contact the Service Desk responsible for your country for cla riﬁcation of the problem:

http://support.ts.fujitsu.com/contact/servicedesk". When you do this, please have

ready the ID number and serial number of your system.

Fujitsu 71

oblems occur

have been designed primarily with mobile applications in mind. This siderable effort has been made to optimise compon ents and equipment

ight, space and energy requirements. Depending on the particular

n you have purchased, it is possible that functionality may be slightly reduced

desktop P C if you are running processor-intensive gaming software, e.g.

ntensive 3D graphics. Updating your hardware with drivers which have not

ved by Fujitsu Technology Solutions may result in performance losses, data

alfunction of the equipment. A list of approved drivers and curren t BIOS

an be downloaded from: "

http://support.ts.fujitsu.com/Download/Index.asp"

Troubleshooting and tips

Restoring the hard disk content

Harddisk:Operatingsystem,restoring

You can use the "Windows Rec CD/DVD" to reinstall the op

The instructions are prov

► Switch the notebook on.



► When this message appears, press the function key ► Insert the "W indows Recovery CD" into the optical drive. ► Select CD-ROM and press the Enter key. ► Follow the instructions on the screen.

► Insert the "Drivers & Utilities" CD/DVD into the optical drive. The CD starts automatically. ► Click on the Desk Update button. ► Select Automatic driver installation (Express) and click on Start installation. ► Follow the instructions on the screen. ► Restart your notebook when the driver installation is completed.

To perform the following steps, you must connect an external optical drive (available as an option) to the device.

overy CD" (optionally available) and the "Drivers & Utilities

erating system.

ided on the case of the Recovery CD.

During the reinstall pro will be deleted. We advis drive, or CD / DVD disk be

Depending on the Fast Boot setting in the BIOS Setup utility,thefollowing information may appear on the screen during start:

<ESC>Diagnostic screen <F12>Boot Menu <F2>BIOS Setup

After the installation you must install all the drivers again. Some installed hardware components will not be correctly supported until this has been done.

cess your personal ﬁles and any installed programs

e yo u to backup your ﬁles to an external hard

fore you start.

s under Windows

F12

The notebook’s date or time is incorrect

TimenotcorrectTimenotcorrectIn correctdate/tim eDateisincorrect

Cause Troubleshooting

Time and date are incorrect. ► With the BIOS-Setup-Utility, you can set the

If the time and date are still set incorrectly after switching on the notebook.

72 Fujitsu

date and time in the main menu.

► Please contact your sales outlet or our

Hotline/Service Desk.

Troubleshooting and tips

The notebook’s LCD screen remains blank

LCDscreenLCDscreenistoodark

Cause Troubleshooting

Monitor is switched off.

► Press a key or touch the to uchp ad.

External monitor or television set connected. ► Press the key combination to switch the

screen output, see "

Key combin ations",

Page 24.

The LCD screen is difﬁcult to read

LCDscreenLCD screen

Cause Troubleshooting

Reﬂected glare ► Turn the notebook or alter the tilt of the LCD

screen.

► Increase the brightness of the screen.

The external monitor remains blank

Monitor

Cause Troubleshooting

Monitor is switched off. ► Switch the external monitor on.

Power saving has been activated (monitor is blank).

Brightness is set to dark.

Screen output is set to the notebook’s LCD screen

The external monitor’s power cable or data cable is not connected properly.

► Press any key to continue.

► Adjust the brightness of the monitor.

► Press the key c ombination to switch the

screen output, see "

Key combin ations",

Page 24.

► Switch off the external monitor and the

notebook.

► Check whet

properly i the power s

her the power cable is plugged

nto the external monitor a nd into

ocket.

► Check whether the data cable is properly

connected to the notebook and the external monitor (if it is plugged in with a connector).

► Switch o

noteboo

n the external monitor and the

Fujitsu 73

Troubleshooting and tips

The external monitor is blank or

ScreenMonitor

Cause Troubleshooting

The wrong external monitor has or the wrong screen resolution the application program.

been selected

has b een set for

► Terminate the application pro

► Set the screen resolution: Set the screen

► Select monitor: Select

the image is unstable

Windows by pressing fault persists after closing t the key combination for switc output (see " switch over to the notebook Change the following sett

resolution as described in the documentation foryouroperatingsystem.

described in the docume operating system.

The notebook cannot be started

Notebook

Cause Troubleshooting

The battery is not installed correctly.

The battery is dead.

The power adapter is not connected correctly.

► Check whether the battery is installed

correctly in its compartment.

► Switch the notebook on.

► Charge the batte

► Insert a charged battery.

► Connect the mains adapter to the

notebook.

► Check whether the mains adapter is

connected c orrectly to the notebook.

► Switch the notebook on.

Alt+F4

Key co mbinati

monitor 1 or 2 as

ry.

gram in

.Ifthe

he progra m , use

hing the screen

ons", Page 24)to

’s LCD screen.

ing:

ntation for your

74 Fujitsu

Troubleshooting and tips

The notebook stops working

NotebookEnergysavingmode

Cause Troubleshooting

Notebook is in energy saving mo

An application programme has malfunction.

de.

caused the

► Leave energy saving mode.

► Close the application program or restart

the notebook (by restarting the operating system or switching the device off and back on again).

The battery is dead.

► Charge the battery.

► Insert a charged battery.

► Connect the mains adapt

er to the

notebook.

The printer does not print

rint

Printerdoesnotp

Cause Troubleshooting

The printer is not switched on. ► Make sure that the printer is switched

The printer is not connected correctly.

The printer driver is faulty or n ot correctly installed, or it is the wron g printer driver.

on and ready for operation (refer to the documentation supplied with the printer).

► Check that the data cable connecting

the notebook to the printer is properly connected.

► Check that the data cable connecting

the notebook to the printer is properly connected.

► Check whethe

loaded (ref

r the correct printer driver is

er to the printer documentation).

The wireless connection to a network does not work

lessconnectiontoanetworkdoes notwork

Thewire

Cause Troubleshooting

The wireless component is disabled.

The wireless component is enabled. Despite this, the wireless connection to a network does not work.

Fujitsu 75

► Switch the wireless component on (see

Switching the wireless components on and

" off", Page 39).

► Check whether the wireless connection is

switched on via the software.

► Furthe

r information on using the wireless

nent can be found in the help ﬁles.

compo

Troubleshooting and tips

Acoustic warnings

AcousticerrormessagesErrors

Cause

A beep sounds every few seconds.

The battery is almost ﬂat.

Troubleshooting

► Charge the battery.

SmartCard reader is not recognised.

Cause

Chip card inserted incorrectly.

Troubleshooting

► Make sure you have inserted your

SmartCard into the SmartCard reader with the chip facing upwards/downwards (device-dependent).

► Check w hether the SmartCard you are using

is supported. Your SmartC ard must comply with the ISO standard 7816-1, -2, -3 and -4.

SmartCard PIN forgotten

Cause

PIN forgotten ► If you are working in a network, contact your

Troubleshooting

system administrator, who can unlock your notebook with a Supervisor PIN.

SmartCard lost

Cause

SmartCard lo

76 Fujitsu

Troubleshooting

► If you are wor

system admin notebook wit

king in a netw ork, contact your

istrator, who can boot up your

h a Supervisor SmartCard.

Troubleshooting and tips

Error messages on the screen

ErrormessagesonthescreenErrormessage:

This section describes the error messages generated by the BIOS Setup. Error messages displayed by the operating system or programmes are described in the relevant documentation.

If the error message appears repeatedly, despite troubleshooting measures, please contact the place of purchase or our customer service centre.

Error message/cause Resolution

CMOS battery bad

If the error message occurs repeatedly, the buffer batt ery in the notebook is ﬂat.

System CMOS checksum bad - default conﬁguration used

The system conﬁguration information is incorrect.

Extended memory failed at offset: xxxx Failing Bits: zzzz zzzz

When testing the extended memory an error has resulted at the address xxxx.

Failure Fixed Disk n

The settings of the hard disk drive are incorrect.

Keyboard controller error

Keyboard error

nn Stuck key Operating system not found

Press <F1> to resume, <F2> to SETUP

This error message appears if an error occurs during the self-test before starting the operating system.

► Contact your sales outlet

service centre.

► Switch the notebook of ► Switch the notebook on. ► Press the function k

BIOS Setup.

► In the BIOS Setup, select the Exit me nu. ► Select the entry Lo ► Select OK and press the Enter key.

► Check whether the additional memory

module has been inserted correctly.

► Start the BIOS Setup (Primary Master

submenu) and select the correct settings.

► Switch the notebook off using with the

ON/OFF button.

► Wait 3 - 5 seconds and switch on the

notebook again.

If you are using an external keyboard:

► Check the connection and reboot the

notebook.

► Make sure that no key is pressed.

► Check

in the BIOS Setup whether you r hard

as been set correctly.

disk h

► Make sure that the ope rating system is

installed on the corresponding drive.

► Press the

function key to start the

operating system.

► Press the function key

BIOS Setup.

or our customer

to access the

ad Setup Defaults.

to access the

Fujitsu 77

Troubleshooting and tips

Error message/cause Resolution

Previous boot incomplete - Default conﬁguration used Due to an error during the previous system

► Press the

to do so. boot, defa ult values were used for certain settings. Check the settings in the BIOS Setup.

Real time clock error

► Contact your sales outlet or

service centre.

nnnnK Shadow RAM failed a Bits: zzzz

System battery is dead - Replace and run SETUP

t offset: xxxx Failing

► Contact your sales outlet or our customer

service centre.

► Contact your sales outlet or our customer

service centre.

System cache error - Cache disabled

► Contact your sales out

service centre.

System timer error

► Contact your sales outlet or our customer

service centre.

function key when prom

our customer

let or our customer

pted

78 Fujitsu

Technical data

Technicaldata

Notebook computer

Technicaldata

Ambient conditions

Operating temperature 5 °C .... 35 °C / 41°F .... 95°F

Temperature in transit

Dimensions

Width x depth x height

(without rub ber feet)

Weight

Main memory

Slots 2 slots 260 pin DDR4 - 2133 SO-DIMM with a total of max. 32 GByte

Approved memory modules

CELSIUS H790

-15 °C .... 60 °C / 5°F .... 140°F

418 m m x 288 mm x 30 mm / 16.46 inch x 11.34 inch / 1.18 inch

from 3.3 kg / 7.28 lbs

8GBor16GBDDR4–2133SO-DIMM

The data sheet for the device provides further technical data. You will ﬁnd the data sheet on your device or on the Internet at "

http://www.fujitsu.com/fts/support/".

Rechargeable battery

You c a n ﬁnd information on the batteries used in your device on the Internet at "

Rated voltage 14.4 V

Rated capacity 6700 mAh

http://www.fujitsu.com/fts/support/".

8-cell battery 96 Wh

Mains adaptor (notebook computer)

Technicaldata

Electrical data

Primary 250 W

Rated voltage

ed frequency

Rat

Secondary

Rated voltage 19.5 V

Max. rat e d current 13 A

An additional mains adapter or power cable can be ordered at any time.

100 V – 240 V (automatic)

z – 60 Hz (automatic)

50 H

Fujitsu 79

Technical data

Mains adaptor (port replicator)

Technicalspeciﬁcations

Electrical speciﬁcations

Nominal power 65 W

Rated voltage 19 V

Maximum rated current 3.42 A

An additional mains adapter or p ower cable can be ordered at any time.

80 Fujitsu

Manufacturer’s notes

Disposal and recycling

Notes

You can ﬁnd information on this subject on your notebook or on our website

http://www.fujitsu.com/fts/about/fts/environment-ca r e/").

Certiﬁcation markings

Certiﬁcationmarkings

Certiﬁcation markings Additional Certiﬁcat

If such markings are av

http://support.ts

are listed as applicable in the "Manual Appendix -

ions" supplement.

ailable, you can ﬁnd the supplement on the Internet at

.fujitsu.com/Manuals/" with the Operating Manual for your device.

Fujitsu 81

Index

Acoustic error messages 76 Alt + Tab 25 Anti-theft protection 45 Application keys 26 Audio devices, connecting 55 Audio ports 55–56

Back tab 25 Backspace 23 Battery

battery life 31 caring for and maintaining 31 charge level 31, 34 charging 31 self-discharge 31

storage 31 Battery indicator 20 Battery status indicator

see Battery indicator 20 Battery status meter 31 Battery symbol

see Battery indicator 20 BIOS Setup Utility

calling 68

exiting 70

operating 69

protecting with password 46

settings 68 Bluetooth, safety notes 13 Board 57 Buttons 22

Caps Lock 23

indicator 20 Certiﬁcation markings 81 Charging capacity, battery 31 Cleaning 15 Components

installing / removing 57 Conﬁguration, BIOS Setup Utility 68 Connecting audio devices 55–56 Connecting headphones 55–56 Ctrl+Alt+Del 25 Cursor control 23 Cursor keys 2 3

Date is incorre ct 72 Device

setting up 17

Drive

indicator 20

Energy

energy saving 13 Energy saving 13 Energy saving mode

leaving 75 Enter 23 Enter key 23 Error message:

on the screen 77 Error messages on the screen 77 Errors

Acoustic warnings 76 ESD 57 Ethernet LAN 40

Fault

correction 71 Fingerprint sensor 44

conﬁgure 44 First-time setup 16 Fn key 23 Fn+F10 25 Fn+F2 24 Fn+F3 24 Fn+F4 24 Fn+F6 25 Fn+F7 25 Fn+F8 25 Fn+F9 25

Getting started 16

Hard disk:

restoring the co ntents 72 Hardware conﬁguration 68

82 Fujitsu

Index

Important notes 12 Incorrect date/time 72 Indicator

Caps Lock 20 drive 20 Num Lock 20 Scroll Lock 20

Key combinations 24 Keyboard 22

cleaning 15

keyboard backlight

Activate 24 Deactivate 24

LCD screen

cleaning 15 decrease brightness 25 difﬁcult to read 73 notes 29 reﬂected glare 73

remains blank 73 LCD screen is too dark 73 Life, battery 31 Line feed 23 Loudspeakers 36

switch off 24

switch on 24

Main memory

see Adding memory 58 Mains ada pter

connecting 17

setting up 17 Mechanical backup 45 Memory card

handling 35

inserting 35

removing 35 Memory expansion

installing 60

removing 59 Memory module

important notes 58

installing 60

removing 59 Microphone 36 Microphone, connecting 55

Mobile operation 14 Monitor

connecting 51 drifting display 74 remains blank 73

Monitor port

see VGA connection socket 51

Notebook

before you travel 14 cannot be started 74 cleaning 15 stops working 75 switching off 21 transporting 14

using 19 Notebook, operation 19 Notes 12

boards 57

cleaning 15

disposal / recycling 81

energy saving 13

LCD screen 29

Safety 12

transport 14 Num Lock

indicator 20, 24 Numeric keypad 22

see Separate numeric keypad 24

Operating system

activating system protection 47

cancel system protection 47

protecting with password 47 Operating system, restoring 72

Packaging 16 Password

changing 46

entering 46

removing 47 Password protection 45 Port Replicator

Ports 41 Ports

Port Replicator 41 Power

power consumption 34

power-management features 34

Fujitsu 83

Index

Power-on indicator 20 Preparing for operation 17 Printer does not print 75

Rechargeable battery 31

see Battery 31

Removing memory

see Adding memory 58

Return 23

Safety notes 12 Screen

no screen display 74

Screen brightness

decrease 25 increase 25

Scroll Lock

indicator 20

Security functions 44

SystemLock 49

Security functions,

SmartCard 49 Security Lock 45 Selecting a location 17 Self-discharge, battery 31 Separate numeric keypad 24 Servicing 57 Setup

see B IO S Setup Utility 68 Shift 23 Shift + Tab 25 Shift key 23 Slot

Memory cards 35 Standby indicator 20 Status indicators 19 Supervisor password

changing 46

entering 46

removing 47 Switching on

the notebook 21 Switching on for the ﬁrst time 18 System conﬁguration 68 System expansion 58

see Adding memory 58 System settings, BIOS Setup Utility 68

Tab key 23

Technical data 7 9

Mains adapter 79 notebook 79

Technical speciﬁcations

Mains adaptor 80

The wireless connection to a network

does not work 75 Time not correct 72 Tips 71 To ggle output screen 25 Touchpad 24, 27

buttons 27

cleaning 15

executing commands 28

moving the pointer 27

selecting an item 27

switch off 24 Touchpad buttons 24 TPM 48 Transport

Transport damage 16 Transportation 14 Travel, notebook 14 Troubleshooting 71 Trusted Platform Module 48

USB charging function 54 USB connection with charging f unction

(USB Type-C™) 53 USB ports 52 User password

changing 46

entering 46

removing 47 Using the Kensington Lock Cable 45

VGA connection socket 51 Volume

decrease 25

increase 25 Volume control 36

Webcam 30 Windows key 23 Wireless component:

safety notes 13 Wireless LAN:

safety notes 13

84 Fujitsu

Fujitsu CELSIUS H970 Operating Manual

Specifications and Main Features

Frequently Asked Questions

User Manual