Fujitsu Celsius H780 operation manual

Operating Manual

FUJITSU CELSIUS H780

System

Congratulations on your pu

product from Fujitsu.

rchase of an innovative

The latest information about our products, tips, updates etc. can be found
on the Internet at: "

You can find driver updates at: "http://support.ts.fujitsu.com/download"

Should you have any technical questions, please contact:

• our Hotline/Service Desk ("

• Your sales partner

• Your sales office
We hope you enjoy working with your new Fujitsu system!

http://www.fujitsu.com/fts/"

http://support.ts.fujitsu.com/contact/servicedesk")

Published by / Contact address in the EU

chnology Solutions GmbH

Fujitsu Te

Mies-van-der-Rohe-Straße 8

80807 Munich, Germany

www.fujitsu.com/fts/"

http://

"

Copyright

u Technology Solutions GmbH 2018. All rights reserved.

©Fujits

Publication Date

06/2018

Order No.: A26391-K481-Z320-1-7619, edition 1

FUJITSU CELSIUS H780

Operating Manual

Innovative technology 7

Ports and controls 9

Important notes 12

First-time setup of your device 16

Working with the notebook 19

Security functions 49

Connecting external devices 56

Removing and installing components
during servicing 63

Settings in BIOS Setup Utility 74

Troubleshooting and tips 77

Technical data 85

Manufacturer’s notes 87

Index 88

Remarks

Information on the product description meets the design specifications of Fujitsu and
is provided for comparison purposes. Several factors may cause the actual results to
differ. Technical data is subject to change without prior notification. Fujitsu rejects any
responsibility with regard to technical or editorial mistakes or omissions.

Trademarks

Fujitsu, the Fujitsu logo and CELSIUS are registered trademarks of FujitsuLimited
or its subsidiaries in the USA and other countries.

Kensington is a registered trademark of the ACCO brand.

Microsoft and Windows are trademarks or registered trademarks of Microsoft
Corporation in the USA and/or other countries.

Intel is a trademark of Intel Corporation in the United States and/or other countries.

NVIDIA and Optimus are trademarks or registered trademarks of NVIDIA Corporation in
the USA and/or other countries. NVIDIA trademarks may only be used publiclywiththe
permission of NVIDIA and no passage of this document may be interpreted as such a
permission. A fair use of the NVIDIA trademarks in the advertising for and marketing of
NVIDIA products requires a correspondingly explicit acknowledgement.

SD, SDHC and SDXC logos are trademarks or registered trademarks of SD-3C,
LLC in the USA and/or other countries.

USB Type-C™ and USB-C™ are trademarks of the USB Implementers Forum
in the USA and other countries.

The Bluetooth® word mark and logos are registered trademarks of Bluetooth SIG, Inc.

DVI is a registered trademark or unregistered trademark of the Digital Display Working Group.

All other trademarks specified here are the property of their respective owners.

HDMI and High-Definition Multimedia Interface are trademarks or registered
trademarks of HDMI Licensing, LLC.s.

Copyright

No part of this publication may be copied, reproduced or translated without
the prior written consent of Fujitsu.

No part of this publication may be saved or transferred by any electronic means
without the written approval of Fujitsu.

Contents

Contents

Innovativetechnology ................................................................. 7

Furtherinformation ...................................................................... 7

Notational conventions .................................................................. 8

Portsand controls ..................................................................... 9

Importantnotes ........................................................................ 12

Safetynotes ............................................................................ 12

Additional safety notes for devices with wireless components . . ............................. 13

Energysaving .......................................................................... 13

Energy saving under Windows ....................................................... 13

Travelling withyour notebook ............................................................ 14

Beforeyou travel ................................................................... 14

Notebook:transporting ............................................................... 14

Cleaningthe notebook .................................................................. 15

First-time setup o

Unpacking and che
Selectingalocat
Mains adapter con
Switchingonthe

Workingwith the notebook ............................................................ 19

Statusindicators ........................................................................ 19

Switching on the notebook . . . . ........................................................... 22

Notebook: switching off .................................................................. 22

Keyboard ............................................................................... 23

Separate number block . . . ........................................................... 25

Functionkeys and key combinations .................................................. 25

Keyboard with background lighting (optional) . . ........................................ 27

Country and keyboard settings ....................................................... 27

Touchpad and touchpadbuttons .......................................................... 28

Movingthe pointer .................................................................. 28

Selectingan item .................................................................... 28

Executing commands . . . . . ........................................................... 29

Draggingitems ...................................................................... 29

Touchscreen/LCD screen without touch function (device-dependent) . . . . .................... 30

Usingfingers ....................................................................... 31

Webcam ............................................................................... 31

Rechargeablebattery ................................................................... 32

Charging,caring for and maintainingthebattery ....................................... 32

Removingand installing the battery ................................................... 33

Usingthe power-managementfeatures ................................................... 35

Adjustingfan control ................................................................. 36

Memorycards .......................................................................... 37

Supported formats .................................................................. 37

Insertingthe memory card ........................................................... 37

Removingthe memory card .......................................................... 37

Loudspeakers and microphones . . . ....................................................... 38

SIMcard ............................................................................... 39

Insertingthe SIM card ............................................................... 39

Removingthe SIM card .............................................................. 40

fyourdevice .........................................................

ckingthe device ......................................................

ion .....................................................................

necting ...............................................................

devicefor the first time ..................................................

16

16
17
17
18

Fujitsu 3

Contents

Wireless components Wireless LAN / Bluetooth / LTE (optional) . . . .......................... 41

Switching the wireless components on and off ......................................... 41

Settingup WLANaccess ............................................................ 41

Access via LTE (optional) ............................................................ 41

Ethernetand LAN ....................................................................... 42

Switching between automatic graphics (NVIDIA Optimus Technology) and use of 3D graphics

exclusively ............................................................................. 42

Your Port Replicator (optional) . . . ........................................................ 43

PortsonthePortReplicator .......................................................... 43

Settingup theport replicator ......................................................... 44

Connecting the notebook to the Port Replicator . . . . . .................................. 45

Connecting the mains adapter to the Port Replicator . .................................. 46

Switching on the notebook via the port replicator . . . . . .................................. 47

Switchingoff notebookvia PortReplicator ............................................. 47

Disconnecting the notebook from the Port Replicator .................................. 48

Securityfunctions ..................................................................... 49

Configuring the fingerprint sensor ........................................................ 49

Configuringthe palm vein sensor ......................................................... 50

Usingthe SecurityLock ................................................................. 50

Configuringpassword protectioninBIOSSetupUtility ...................................... 51

Protecting BIOS Setup Utility (supervisor and user password) . .......................... 51

Password protection for booting of the operating system . .............................. 52

Passwordprotection for the hard disk ................................................. 53

BootfromRemovableMedia ............................................................ 53

Owner Information (device-dependent) . . . ................................................. 53

Trusted Platform Module - TPM . . ........................................................ 54

EnablingTPM ....................................................................... 54

DisablingTPM ...................................................................... 54

SmartCard reader ....................................................................... 55

Insertingthe SmartCard ............................................................. 55

Connectingexternal devices ........................................................... 56

Connecting an external monitor . . ........................................................ 57

Connecting USB devices ................................................................58

USBportwithchargingfunction (USB Type-C) ......................................... 59

USBportwithchargingfunction (Anytime USB charge) ................................. 60

HowtoremoveUSBdevicescorrectly ................................................ 60

Connecting external audio devices . . . . . . ................................................. 61

Headset port . ....................................................................... 61

Microphone port (on the optional port replicator) . . . . . .................................. 61

Headphone jack (on the optional port replicator) . . . . . .................................. 62

Removing and installing components during servicing . . . .............................. 63

Notes on installing and removing boards and components .................................. 63

Preparing to remove components ........................................................ 64

Installingand removing memoryexpansion ................................................ 64

Removinga cover ................................................................... 65

Removing memory modules . . ........................................................ 65

Installinga memory module .......................................................... 66

Attachingthe cover .................................................................. 66

Inserting and removing the hard disk (HDD) and M.2 module .

.............................. 67

Removinga cover ................................................................... 67

Removingthe hard disk (HDD) ....................................................... 68

4 Fujitsu

Contents

Inserting the hard disk (HDD) . ....................................................... 69

Remove the M.2 module . . ........................................................... 71

Install the M.2 module . . . . ........................................................... 72

Attachingthe cover .................................................................. 73

Finishing component removal . ........................................................... 73

Settings in BIOS Setup Utility . . . ....................................................... 74

Startingthe BIOS Setup Utility ........................................................... 74

OperatingBIOS Setup Utility ............................................................. 75

ExitingBIOS Setup Utility ................................................................ 76

Exit Saving Changes - save changes and exit BIOS Setup Utility . . ..................... 76

Exit Discarding Changes – Discard changes and exit BIOS Setup Utility . . . . ............. 76

Load Setup Defaults – Copy Standard Entries . ........................................ 76

Discard Changes – Discard changes without exiting the BIOS Setup Utility . .............. 76

Save Changes - save changes without exiting the BIOS Setup Utility . . . . . . . ............. 76

Save Changes and Power Off ....................................................... 76

Troubleshooting and tips .............................................................. 77

Helpifproblemsoccur ................................................................... 77

Restoring the hard disk contents under Windows . . ........................................ 78

The notebook’s date or time is incorrect ................................................... 78

The notebook’s LCD screen remains blank . . . . ............................................ 79

TheLCDscreenisdifficultto read ........................................................ 79

Theexternalmonitor remains blank ...................................................... 79

Theexternalmonitor is blank or the image is unstable ..................................... 80

The notebook cannot be started . . . ....................................................... 80

The notebook stops working . . ........................................................... 81

The printer does not print . . . . . ........................................................... 81

The wireless connection to a network does not work . . . .................................... 81

SmartCard reader is not recognised . . . ................................................... 82

SmartCardPIN forgotten ................................................................ 82

User and/or supervisor SmartCard lost ................................................... 82

SmartCardlost ......................................................................... 82

Errormessages on the screen ........................................................... 83

Technical data ......................................................................... 85

Notebook computer . . . .................................................................. 85

Rechargeablebattery ................................................................... 85

Mains adaptor (notebook computer) . . . ................................................... 86

Mains adaptor (port replicator) ........................................................... 86

Manufacturer’snotes .................................................................. 87

Disposaland recycling .................................................................. 87

Certificationmarkings ................................................................... 87

Index .................................................................................. 88

Fujitsu 5

Contents

6 Fujitsu

Innovative technology

Innovative technology

... and ergonomic design make your device a reliable and convenient companion.

The device boots very quickly, is ready for immediate use and offers a particularly
long operating time because of its high capacity battery.

With the user-friendly "BIOS Setup Utility" you can control your notebook’s hardware and better
protect your system against unauthorised access by using the powerful password properties.

Information on the connections and user components of your notebook
canbefoundin"

Ports and controls", Page 9.

Further information

The Windows drivers for your device can be found on our Internet site.
The factory installation of your device does not support any other operating
system. Fujitsu Technology Solutions accepts no liability whatsoever
if any other operating system is used.

Software oriented components of these instructions refer to Microsoft products,
if they come within the scope of the delivery.

If you install other software products, pay attention to the operating
instructions of the manufacturer.

Fujitsu 7

Innovative technology

Notational conventions

Pay particular attention to text marked with this symbol. Failure to observe
these warnings could pose a risk to health, damage the device or lead
to loss of data. The warranty will be invalidated if the device becomes
defective through failure to observe these warnings.

Indicates important informa

tion for the proper use of the device.

►



This font

This font

This font

"This font"

Key

This font

Indicates an activity that must be performed

Indicates a result

indicates data entered
the command line, e.g.
start a program (star

indicates information that is displayed on the screen by a program, e.g.:

Installation is complete.

Indicates

• terms and texts used in a software interface, e.g.: Click on Save

• names of programs or files, e.g. Windows or setup.exe.

Indicates

• cross-references to another section, e.g. "Safety information"

• cross-references to an external source, e.g. a web address: For more
information, go to "

• Names of CDs, DVDs and titles or designations for other materials,
e.g.: "CD/DVD Drivers & Utilities" or "Safety/Regulations" manual

indicates a key on the keyboard, e.g:

indicates terms and texts that are emphasised or highlighted, e.g.: Do

not switch off the device

using the keyboard in a program dialogue or at

your password (Name123) or a command used to

t.exe)

http://www.fujitsu.com/fts/"

F10

8 Fujitsu

Ports and controls

Ports and controls

This chapter presents the individual hardware components of your device. It gives
an overview of the indicators and ports of the device. Please familiarise yourself with
these components before you start to work with the device.

Front

2
3

1

1

6

4

10

11

5

6

9

1 = Microphone
2 = Webcam
3 = Webcam LED
4 = Status dis
5 = On/off switch
6 = Loudspea

plays

kers

7

8

7 = Fingerprint recognition (optional) or palm

vein recognition (optional)
8 = Touchpad b
9 = Status displays
10 = Touchpad
11 = TouchStick (optional)

uttons

Fujitsu 9

Ports and controls

Left side

1 2 3 4 5 678

1 = Security Lock device
2 = LAN port
3 = Monitor port (VGA)
4 = HDMI port
5 = USB 3.1 Gen1 port with charging

function (USB Type-A)

Right side

1 = Combined headphone and

microphone port

2 = USB port 3.1 Gen2 (USB Type-A)

6 = USB Type-C with Intel®ThunderboltTM3
7 = SmartCard reader
8 = Memory card slot (SD)

1 23

3 = DC input connector (DC IN)

10 Fujitsu

Bottom

Ports and controls

5

4

2

1

3

6

1 = Battery (SIM card underneath battery)
2 = Battery release 2
3 = Opening to remove the battery
4 = Battery release 1

5 = Hard disk service tray (1 x HDD

and 1 x M.2 module)
6 = Memory service compartment

Fujitsu 11

Important notes

Important notes

ImportantnotesNotes

Safety notes

SafetynotesNotes

This chapter contains essential safety information which must be followed
when working with your notebook. Other notes also provide useful information
which will help you with your notebook.

Please follow the safety notes provided in the "Safety/Regulations" manual
as well as the safety notes given below.

Please pay special attention to the sections in the manual marked
with the symbol on the left.

When connecting and disconnecting cables, observe the relevant
notes in this operating manual.

In order to prevent burn injury or the device from overheating, do not lay the device
directly on your lap and make sure that the ventilation openings are not obstructed.

Read the information on the ambient conditions in the "

Page 85 and "First-time setup of your device", Page 16 before preparing your

notebook for use and switching it on for the first time.

When cleaning the device, please observe the relevant notes in the
section "

Pay attention to the additional safety notes for devices with wireless components
provided in the "Safety/Regulations" manual.

Please refer to the notes in the chapter "

components during servicing", Page 63.

Cleaning the notebook", Page 15.

Technical data",

Removing and installing

This noteboo
equipment. I
please cont

12 Fujitsu

k complies with the relevant safety regulations for data processing

f you have questions about using your notebook in a particular area,

act your sales outlet or our Hotline/Service Desk.

Important notes

Additional safety notes for devices with wireless components

Wirelesscomponent:WirelessLAN:Bluetooth,safetynotes

If a wireless component (Wireless LAN, Bluetooth, UMTS, LTE) is incorporated into your notebook,
you must be sure to observe the following safety notes when using your notebook:

• Switch off the wireless components when you are in an aircraft or driving inacar.

• Switch off the wireless components when you are in a hospital, an operating
room or near a medical electronics system. The transmitted radio waves
can impair the operation of medical devices.

• Switch off the wireless components when you let the device get near flammable
gases or into hazardous environments (e.g. petrol station, paintshops), as the
transmitted radio waves can cause an explosion or a fire.

For information on how to switch wireless components on and off, see chapter

Switching the wireless components on and off", Page 41.

"

Energy saving

NotesEnergyEnergysaving

Switch the notebo
are not using the
Youwillthenbe

ok off when it is not in use. Switch off external, connected devices if you
m. If you use the energy saving functions, the notebook uses less energy.
able to work for longer before having to recharge the battery.

Energy efficien
You save money

Energy savin

► Make use of the power management features (see ""Using the power-management features",

Page 35").

Fujitsu 13

cy is increased and the environmental impact is reduced.

while protecting the environment.

g under Windows

Important notes

Travelling with your notebook

MobileoperationNotesTran sportationNotebook

Please observe the points listed below when travelling with your notebook.

Before you travel

► Back up important data stored on your hard disk.

NotebookTravel,notebook

► Switch off the wireless component for data security reasons. With data traffic via a wireless

connection, it is also possible for unauthorised third parties to receive data.

Information on activating data encryption is provided in the documentation
for your wireless component.

► If you wish to use your notebook during a flight, first check with the flight

attendants if it is OK to do so.

When travelling in other countries

► If you are travelling abroad, check that the mains adapter can be operated with the

local mains voltage. If this is not the case, obtain the appropriate mains adapter for
your notebook. Do not use any other voltage converter!

► Check whether the local mains voltage and the power cable are compatible. If this is

not the case, buy a power cable that matches the local conditions.

► Contact the relevant authorities of the country you will be travelling in as to

whether you may operate the radio component integrated into your notebook
computer. Please observe the additional safety instructions for devices with radio
components, found in the handbook “Safety/formalities”.

Notebook: transporting

Protect the notebook from severe shocks and extreme temperatures
(e.g. direct sunlight in a car).

► If your device has an optical drive, remove all data media (e.g. CD, DVD) from the drives.

TransportationNotebook

► Switch the notebook off.
► Unplug the mains adapter and all external devices from the power socket.
► Disconnect the mains adapter cable and the data cables for all external devices.
► Close the LCD screen.
► To protect against damaging jolts and bumps, use a notebook carrying

case to transport your notebook.

14 Fujitsu

Cleaning the notebook

Do not clean any interior parts yourself; leave this job to a service technician.

Only use cleaning products designed for computers. Normal household
cleaners and polishes can damage the markings on the keyboard and the
device, the paintwork or the notebook itself.

Ensure that no liquid enters the notebook.

The LCD screen very sensitive to scratches. Only clean the display
surface with a very soft, slightly damp cloth.

Important notes

► Switch the notebook off

CleaningNotesNotebookKeyboardTouchpadLCDscreen

► In order to prevent accidentially switching the device on, remove the power cable from the mains

adaptor and remove the battery (see "
The surface can be cleaned with a dry cloth. If particularly dirty, use a cloth which has



been moistened in mild domestic detergent and then carefully wrung out.
You can use disinfectant wipes to clean the keyboard and the touchpad.

Ensure that no liquid enters the device.

.

Removing and installing the battery", Page 33).

Fujitsu 15

First-time setup of your device

First-time setup of your devic

First-timesetu pGettingstarted

When the device is delivered, the battery is located in the battery compartment. The battery
must be charged if you want to operate your device using the battery.

When used on the move, the built-in battery provides the device with the necessary power. You
can increase the operating time by using the available energy-saving functions.

For instructions on how to connect external devices (e.g. mouse, printer) to your
device, please refer to the operating manual for your device.

Unpacking and

► Unpack all the individual parts.

► Check your

Please read the chapter "Important notes", Page 12.

If your device is equipped with a Windows operating system, the necessary
hardware drivers and supplied software are already pre-installed.

Before you switch on the device for the first time, connect it to the mains voltage
using the mains adapter, see "
adapter must be connected during the entire installation process.

A system test is performed when your device is first switched on. Various messages
can appear. The display may remain dark for a short time or may flicker.

Please follow the instructions on the screen.

NEVER switch off your device during the first-time setup process.

Mains adapter connecting", Page 17.Themains

checking the device

Should you discover any damage that occurred during transportation,
notify your local sales outlet immediately!

PackagingTransport

device for any visible damage which may have occurred during transportation.

e

You may ne

16 Fujitsu

ed the packaging in the future, if you need to transport your device.

Selecting a location

SelectingalocationDeviceMainsad apter

Select a suitable location for the device before setting it up. Follow
the instructions below when doing so:

• Never place the device or the mains adapter on a heat-sensitive surface.
The surface could be damaged as a result.

• Never place the device on a soft surface (e.g. carpeting, upholstered furniture,
bed). This can block the air vents and cause overheating and damage.

• The underside of the device heats up during normal operation. Prolonged contact
with the skin may become unpleasant or even result in burns.

• Place the device on a stable, flat, non-slippery surface. Please note that the
rubber feet of the device may mark certain types of delicate surfaces.

• Keep other objects at least 100 mm / 3.94 inches away from the device
and its mains adapter to ensure adequate ventilation.

• Never cover the ventilation slots of the device.

• Do not expose the device to extreme environmental conditions. Protect
the device from dust, humidity, and heat.

Mains adapter connecting

PreparingforoperationMainsadapter

Observe the safety notes in the enclosed "Safety/Regulations" manual.

The supplied power cable conforms to the requirements of the country in
which you purchased your device. Make sure that the power cable is approved
for use in the country in which you intend to use it.

First-time setup of your device

► Connect the power cable (1) to the

mains adapter.

3

► Plug the mains cable (2) into a mains outlet.
► Connect the mains adapter cable (3) to

the DC jack (DC IN) of the device.

1

2

Fujitsu 17

First-time setup of your device

Switching on the device for the first time

Switchingonforthefirsttime

When you switch on the device for the first time, the supplied software is
installed and configured. Because this procedure must not be interrupted,
you should set aside enough time for it to be fully completed and connect
the device to the mains using the mains adapter.

During the installation process, DO NOT restart the device unless
you are requested to do so!

To make it easier to use yo
is pre-installed on the

ur device for the first time, the operating system

hard disk.

► Switch on your device.

► During installation, follow the instructions on screen.

If a Windows operating system is installed on your device, you will find more
information on the system and drivers, help programmes, updates, manuals etc. on
the device or on the Internet under "

http://www.fujitsu.com/fts/support/".

You can find information and help on the Windows operating system functions
on the Internet at "

http://windows.microsoft.com".

18 Fujitsu

Working with the notebook

Working with the notebook

Notebook,operationNotebook

This chapter describes the basics for operating your notebook. Please read the chapter
entitled "
devices such as a mouse and a printer to the notebook.

Status indicators

Statusindicators

The status indicators provide information about the status of the power supply,
the drives and the keyboard functions.

Connecting external devices", Page 56 for instructions on how to connect

Please refer to the notes in "Important notes", Page 12.

F

Fujitsu 19

Working with the notebook

Indicator Description

Power-on indicator / Standby

StandbyindicatorPower-onindicator

• Indicator is illuminated: The notebook is switched on.

• Indicator flashes: The notebook is in standby mode.

• Indicator is off: The notebook is switched off.

Battery charging indicato

The state of charge of the b

• The indicator lights up in

r/power connector

attery is shown by the battery indicator.

white: The battery is charged.

• The indicator lights up orange: the mains adapter is connected and the battery
is being charged.

• The indicator flashes or

• The indicator is not illuminated: The mains adapter is not connected.

ator
Batterystatusindic

BatterysymbolBatteryindicator

ange: A fault has occurred.

Battery indicator

• The indicator light

s up in white: The battery charge is between 51% and 100%

of its maximum.

• The indicator lights up in orange: The battery charge is between 13% and

50% of its maximum.

• The indicator lig

its maximum capac

hts up red: The battery is charged to between 0% and 12% of

ity.

• The indicator is not illuminated: No battery is inserted.

• Indicator flash

es red: An error has occured.

• The indicator flashes white, orange or red: The device is in standby mode.

Drive indicator

DriveIndicator

The indicator is illuminated: One of the drives (e.g. hard disk) is being accessed.

Radio components indicator

• Indicator is illuminated: The wireless components are switched on.

• Indicator is off: The wireless components are switched off.

• The indicator flashes: The “Wake on WLAN” feature is active in standby and

hibernation mode.

Num Lock indicator

IndicatorNumLock

Indicator is illuminated: The

Num

key has been pressed. The virtual numerical
keypad is activated. You can output the characters indicated on the upper right of
the keys.

Caps Lock indicator

IndicatorCapsLock

Indicator is illuminated: The Caps Lock key has been pressed. All the characters
you type will appear in upper case. In the case of overlay keys, the character
printed on the upper left of the key will appear when that key is pressed.

20 Fujitsu

Indicator Description

Scroll Lock indicator

IndicatorScrollLock

Indicator is illuminated: the key combinationFn+
effect that this key has varies between applications.

F-Lock indicator

F

AnzeigeFLock

The indicator lights up: The key combination
of the imprinted standard functions of the function keys, the Fn functions can
be executed by pressing the keys directly (see chapter "

combinations", Page 25).

Working with the notebook

Scr

has been pressed. The

F

Fn

+

was pressed. Instead

Function keys and key

Fujitsu 21

Working with the notebook

Switching on the notebook

► Open the LCD screen.

Switchingon

► Press the ON/OFF button for about 1

second to switch the notebook on.

The power-on indicator



is lit.

Notebook: switching off

Back up your data and close all applications before you switch off your
device. Otherwise data might be lost.

► Shut down the operating system correctly.

Notebook

► If the notebook does not switch itself

off automatically, press the ON/OFF
button for about five seconds.

► Close the LCD screen.

22 Fujitsu

Keyboard

KeyboardNumerickeypadNumerickeypadButtons

The keyboard of your notebook is subject to continuous wear through normal
use. The key markings are especially prone to wear. The key markings are
liable to wear away over the life of the notebook.

Working with the notebook

The keyboard has been desig
Some enhanced keyboard fun

The following descriptio
are described in the relev

The figure below shows how
The example applies when

The illustrations show

n of keys refers to Windows. Additional functions supported by the keys

ant manuals supplied with your application programs.

the Caps Lock key has not been activated.

=

+

0

=

0

ned to provide all the functions of an enhanced keyboard.
ctions are mapped with key combinations.

to access the different characters on keys with overlaid functions.

n below may differ from your actual device.

Num

}

}

=

0

=

}

0

+

=

0

}

}

Alt Gr

Fujitsu 23

Working with the notebook

Key Description

Backspace key

The Backspace key deletes the character to the left of the cursor.

BackspaceBackspace

Tab key

The Tab key moves the cursor to

Tabkey

the next tab stop.

Enter key (return)

The Enter key terminates
is executed when you pres

EnterkeyReturnEnterLinefeed

a command line. The command you have entered

s this key.

Caps Lock key

The Caps Lock key activates the Caps Lock mode, and the corresponding
icon is displayed in the Windows information area. In Caps Lock mode, all
of the characters you type appear in upper case. In the case of overlay
keys, the character printed on the upper left of the key will appear when
that key is pressed. To cancel the Caps Lock function, simply press the
Caps Lock key again.

ShiftkeyCapsLock

Shift key

The Shift key ca
keys, the chara
keyispressed.

ShiftkeyShift

uses uppercase characters to appear. In the case of overlay

cter printed on the upper left of the key appears when that

Fn key

Fn

The

"

Function ke

Fnkey

key enabl

es the special functions indicated on overlay keys (see

ys and key combinations", Page 25).

Cursor keys

The cursor
left, or ri

CursorkeysCursorcontrol

keys move the cursor in the direction of the arrow, i.e. up, down,

ght.

Windows key

The Windows key switches between the start screen and the last used
application.

Windowskey

Menu key

The Menu key opens the menu for the active application.

24 Fujitsu

Working with the notebook

Separate number block

NumerickeypadSeparate numerickeypadNumLock

The keyboard of your notebook has a separate number block on the far right.

Function keys and key combinations

Keycombinations

The following description of the function keys and key combinations applies to Windows
operating systems. Some of the functions described below may not work in other
operating systems and with some device drivers.

Other key combinations are described in the relevant manuals supplied
with your application programs.

Key combinations are entered as follows:

► Press the first key in the combination and keep it pressed.
► While holding the first key down, press the other key or keys in the combination.

F

If the key combination

Fn

+

is pressed: Instead of the imprinted standard functions

of the function keys, the Fn functions can be executed by pressing the keys directly.

Function key Description

Switch microphone on/off

This function key switches the microphone off and on.

F1EnableDisable

Switching the loudspeakers on and off

Use this function key to switch your notebook’s loudspeakers off
and on.

F2LoudspeakersLoudspeakers

Decrease volume

This function key reduces the volume of the built-in loudspeakers.

ume

F3Vol

Fujitsu 25

Working with the notebook

Function key Description

Increase volume

This function key increases the volume of the built-in loudspeakers.

F4Volume

Switching the wireless components on / off

This function key switches the wireless components off or on.

F5Wirelesscompone ntsWirelesscomponents

Switching the touchpad and touchpad buttons on/off

This function key switches the touchpad and the touchpad buttons
off or on.

F6TouchpadTouchpadbuttonsTouchpad

Decrease screen brightness

This function key decreases the brightness of the screen.

F7LCDscreenScreenbrightness

Increase screen brightness

This function key increases the brightness of the screen.

F8Screenbrightness

Power management fu

Use this function k
chapter "

F9Energysavingf unctions

Toggle output scr

If an external mon
is to be display

Screen output i

• only on the not

• on the LCD screen of the notebook and the external monitor
at the same time

• only on the ex
This setting is useful if you would like a high resolution and a

high refresh rate on an external monitor.

putscreen

F10Toggleo ut

Prt Scrn

This function key takes a screenshot of the current screen display
and saves it to the clipboard.

Num Lock

ction key activates the virtual number block. The

This fun

ers found on the upper right of the keys are then output.

charact

nctions

ey to activate the energy saving functions (see

Using the

power-management features", Page 35).

een

itor is connected, the screen on which the output

ed can be selected with this function key.

s possible:

ebook’s LCD screen

ternal monitor

26 Fujitsu

Working with the notebook

Combination Description

ns

ch between several open

AltCtrl

++

Del

Switch between open applicatio

Usethiskeycombinationtoswit
applications.

Alt+Tab

Windows security/Task-Manager

This key combination opens the Windows security/Task-Manager
window.

Ctrl+Alt+Del

Back tab

This key combination moves the cursor back to the previous tab
stop.

Shift+TabBacktab

Key combinations using the Windows keys are detailed in the manual
for your operating system.

In addition, the following non-labelled key combinations are supported:

Fn
Fn

Fn

+
+

+

S

= Pause

B

= Break

R

=SysRq

•

•

•

Keyboard with background lighting (optional)

ting

KeyboardBackgroundligh

On this version of the keyboard, repeated pressing of the key combination

space bar

allows the background lighting to be switched on and off and also

a choice to be made between two levels of brightness.

Fn

+

Country and keyboard settings

► Change the country and keyboard settings as described in the documentation for your operating

system.

Fujitsu 27

Working with the notebook

Touchpad and touchpad buttons

Keep the touchpad clean. Protect it from dirt, liquids and grease.

TouchpadTouchpad

Never use the touchpad if your fingers are dirty.

Do not rest heavy objects (e.g. books) on the touchpad or the touchpad buttons.

1 = TouchStick (optional)

1

2

3

You can move the cursor using the touchpad.

The touchpad buttons allow you to select and execute commands. They correspond
to the buttons on a conventional mouse.

The precision touchpad supports multi-finger input.

2 = Touchpad

3 = Touchpad buttons

You can also deactivate the touchpad via the keyboard, so that you cannot move the
cursor unintentionally (see chapter "

Function keys and key combinations", Page 25).

Moving the pointer

► Move your finger on the touchpad.

Touchpad

or

► Press down gently with your finger on the TouchStick. If you want to move the pointer

to the left for example, press down gently on the left side of the TouchStick.

The pointer will move.



Selecting an item

►Movethe

pad

Touch

► Tap the touchpad once or press the left-hand TouchStick/touchpad button once.

The ite



28 Fujitsu

pointer to the item you wish to select.

m is selected.

Working with the notebook

Executing commands

► Move the pointer to the field you wish to select.

Touchpad

► Tap the touchpad twice or press the left TouchStick/touchpad button twice.

The command is executed.



Dragging items

► Move the pointer to the ite
► Select the desired object and hold down the left TouchStick/touchpad button.
► Drag the object to the des
► Lift your finger from the touchpad.

or

► Lift your finger from the TouchStick.
The item will be moved.



m you wish to select.

ired position.

Fujitsu 29

Working with the notebook

Touchscreen/LCD screen without touch
function (device-dependent

LCDscreenNotes

High-quality LCD screens (TFT) are installed in Fujitsu notebooks. For technical reasons,
these screens are manufactured for a certain resolution. An optimum and sharp image can
only be ensured with the resolution intended for the particular screen. A screen resolution
which differs from the specification can result in an unclear picture.

The resolution of your notebook’s screen is optimally set at the factory.

With the present standards of production technology, absolutely flawless screen images
cannot be guaranteed. There may be a few constantly light or dark pixels (picture
elements) on the screen. The maximum permitted number of such faulty pixelsis
specified in the international standard ISO 9241-307 (Class II).

Example:

A screen with an HD resolution of 1366 x 768 has 1366 x 768 = 1049088 pixels. Each pixel consists
of three subpixels (red, green and blue), making a total of about 3 million subpixels. According to ISO
9241-307 (class II), a maximum of 2 light and 2 dark pixels and in addition 5 light or 10 dark subpixels
or an equivalent mix (1 light subpixel counts as 2 dark subpixels) are allowed to be defective.

Pixel

Subpixel

Cluster A cluster cont

A pixel consists of 3 subpixels, normally red, green and
blue. A pixel is the smallest element that can be generated
by complete functionality of the display.

A subpixel is a separately addressable internal structure
within a pixel that enhances the pixel function.

subpixels in a

)

ains two or more defective pixels or

5 x 5 pixel block.

Background lighting

LCD screens are operated with background lighting. The luminosity of the background
lighting can decrease during the period of use of the notebook. However, you
can set the brightness of your screen individually.

Synchronising the display on the LCD screen and an external monitor

For more information, please refer to the chapter "

Page 25 under "Display output, switch between".

30 Fujitsu

Function keys and key combinations",

Working with the notebook

Using fingers

You can use your finger on the touch screen of your device to execute
commands and start applications.

Action Description

Tap p i ng

Type, hold, release ► Type and hold a symbol and release it again.

Dragging ► Tap and hold a symbol and

Double-tap ► To enlarge a view, quickly tap twice on a

Zoom in/Zoom out

Input fields Data must be entered for some apps, for

► Tap on a symbol, menu, button or folder to

select this option or to activate it.

Theselectedactionispe

place.

You can for instance drag apps or widgets onto
the home page in this way.

web page, map or another screen.

When you double-ta
browser, it will be
double-tap will m

► With some apps, yo

display size by m
the touchscreen
your fingers tog

instance an Internet page or your name and
password.

► Tap on the input field.
An on-screen keyboard opens, with which you

can enter your data.

rformed.

drag it to another

ponanimageinaweb

enlarged and another

ake it smaller again.

u can enlarge the

oving two fingers apart on

, and reduce it by moving

ether.

Webcam

Webcam

Dependin
record v

The WebC

• The pic

• You can only operate the webcam with a particular application (e.g. an Internet telephony

• When u

• The webcam automatically adjusts itself to the current light level. For this reason

Fujitsu 31

g on the software used, you can use your Webcam to take pictures,

ideo clips or take part in web chats.

am has its own status indicator. The indicator lights up when the WebCam is switched on.

ture quality depends on the lighting conditions and the software being used.

program or a video conferencing program which supports a webcam).

sing the webcam the notebook support must not wobble.

the LCD screen may flicker while the light level is adjusted.

Further information on using the webcam and on the additional settings
which are possible for your webcam can be found in the help function
of the program which uses the webcam.

Working with the notebook

Rechargeable battery

RechargeablebatteryBatteryLife,batteryRechargeablebatteryRechargeablebattery

When not plugged into a mains socket, the notebook runs on its built-in battery. You
can increase the life of the battery by caring for the battery properly. The average
battery life is around 500 charge/discharge cycles.

You can extend the battery life by taking advantage of the available energy saving functions.

Charging, caring for and maintaining the battery

BatteryBattery

The notebook’s rechargeable battery can only be charged when the ambient temperature
is between 5 °C / 41 °F and max. 35 °C / 95 °F.

You can charge the battery by connecting the notebook to the mains adapter

Mains adapter connecting", Page 17).

(see "

Please note that the battery will not be charged if the battery status is between
90% and 100%. If the battery status is less than 90% and the mains adapter is
connected, the battery will be charged to 100%.

When the battery state of charge is low, a message from the operating system appears.
If you do not connect the mains adapter within about 5 minutes of the message
appearing, your notebook will automatically switch off.

Monitoring the battery charging level

BatteryBatterystatusmeter

Windows also has a "Battery status meter" in the taskbar for monitoring the battery capacity. When
you place the mouse pointer on the battery symbol, the system displays the battery status.

Battery storage

rge,battery

acity,battery
BatteryBatterySelf-discha

Chargingcap

Store battery packs in a dry environment at a temperature between 0 °C / 32 °F and 30 °C / 86 °F.
The lower the temperature at which the batteries are stored, the lower the rate of self-discharge.

If you will be storing batteries for a longer period (more than two months),
the battery charge level should be approx. 30 %. To prevent exhaustive
discharge which would permanently damage the battery, check the level
of charge of the battery at regular intervals.

To be able to make use of the optimal charging capacity of the batteries, the battery
should be completely discharged and then fully recharged.

If you do not intend to use a battery for long periods of time, remove it from
the notebook. Never store a battery in the device.

32 Fujitsu

Removing and installing the battery

Only use batteries approved by Fujitsu for your notebook.

Never use force when fitting or removing a battery.

Make sure that no foreign bodies get into the battery connections.

Never store a battery for long periods in the discharged state. This
can make it impossible to recharge.

Removing a battery

► Prepare for removal, see

chapter "

Preparing to remove components", Page 64.

Working with the notebook

2

► Slide battery release 1 in the direction of the arrow (1) and hold it in place.
► Push release mechanism 2 in the direction of the arrow (2).
► Reach into the opening 3, lift the rechargeable battery (3) and remove the

rechargeable battery from the battery compartment (4).

3

4

1

Fujitsu 33

Working with the notebook

Installing a battery

2

1

► Insert the battery in the battery compartment (1).
► Push the battery release mechanism 2 in the direction of the arrow (2).
► Complete the insertion process, see chapter "

Finishing component removal", Page 73.

34 Fujitsu

Working with the notebook

Using the power-management features

PowerPowerBattery

The notebook uses less power when the available power-management features are used. You
will then be able to work longer when using the battery before having to recharge it.

Power efficiency is increased and environmental pollution reduced. By
choosing the best power options, you can make significant savings and
at the same time help protect the environment.

When you close the LCD screen, depending on the setting in Windows, the
notebook automatically enters a power saving mode.

► Select the power management functions in your Control Panel.

If you need further information about an option, you can get help with most

F1

settings by pressing

When the notebook i

During power savin
orinaswapfileont

Never turn off yo
nearly empty, cl

s in power-saving mode, the following must be remembered:

ur notebook while it is in a power saving mode. If the built-in battery is

ose the open files and do not go into power saving mode.

to open the Microsoft Help.

g mode, open files are held in the main memory

he hard disk.

If you do not intend to use your notebook for a long period of time:

► Exit power saving mode if necessary via the mouse or keyboard or by switching on the

notebook.

► Close all opened programs and completely shut down the notebook.

If you operate the notebook in battery mode:

When the system is running in battery mode, the power consumption can be adjusted.

► Click on the battery symbol in the task bar.

► Choose between optimum performance and optimum battery consumption.

Fujitsu 35

Working with the notebook

Adjusting fan control

You can adjust the fan control in the BIOS Setup Utility. The following settings are available:

• Normal: The system is cooled to ensure that the maximum system

performance is always available.

• Silent: The fan rotation speed, and therefore the noise created by the fan, is reduced.
► Call up the BIOS Setup Utility.
►InthemenuAdvanced - Miscellaneous Configurations select the Fan Control function.
► Choose the setting Normal or Silent.

Instructions for how to call up and operate the BIOS-Setup-Utility can be found
in chapter "

Settings in BIOS Setup Utility", Page 74.

36 Fujitsu

Memory cards

Slot

Your notebook is equipped with an integrated memory card reader.

Observe the manufacturer ’s instructions when handling the memory cards.

Memorycard

Supported formats

Your notebook supports the following formats:

• Secure Digital (SD

• SDHC

•SDXC

Inserting the memory card

TM

card)

► Carefully push the memory card into the

slot until you feel it click into place. The
label area must be facing upward. Do not
apply any force, otherwise the delicate
contact surfaces could be damaged.

Memorycard

Depending on the particular type



used, the memory card may protrude
slightly from the slot.

Working with the notebook

Removing the memory card

Memorycard

In order to protect your data, always follow the correct procedure for removing
the card (see the documentation for your operating system).

► On devices with card locking: Press

on the memory card (1).

Memorycard

The memory card is released and



can now be removed.

► Pull the memory card out of the slot (2).

1

2

Fujitsu 37

Working with the notebook

Loudspeakers and microphones

MicrophoneLoudspeakersVolumecontrol

You will find information about the exact position of speakers and microphones
in chapter "

Please refer to chapter "
the volume and also enabling/disabling the loudspeakers via the keyboard.

Ports and controls", Page 9.

Function keys and key combinations", Page 25 for information on setting

If you attach an external microphone, the built-in microphone is disabled.

When you connect headphones or external speakers, the built-in speakers are disabled.

Information on connecting headphones and a microphone can be found
in "

Connecting external devices", Page 56.

38 Fujitsu

Working with the notebook

SIM card

A SIM Card (Subscriber Identity Module) is a chip card which is inserted in a mobile telephone or
notebook to enable access to a mobile radio network in conjunction with an installed UMTS module.

Follow the instructions supplied by the provider of the SIM card.

The SIM card slot is located in the battery compartment and can only
be accessed when the battery is removed.

Inserting the SIM card

The device support cards in micro-SIM format (15 mm x 12 mm).

► Prepare for installation of the SIM card, see chapter "

,see"

► Remove the battery

1

► Slide the SIM card into the slot (1) until you hear it engage, as shown in

the diagrams on the battery compartment.
► Install the battery again, see "
► Complete the installation, see chapter "

Removing a battery", Page 33.

Installing a battery", Page 34.

Finishing component removal", Page 73.

Preparing to remove components", Page 64.

Fujitsu 39

Working with the notebook

Removing the SIM card

► Prepare for removal of the SIM card, see chapter "Preparing to remove components", Page 64.
► Remove the battery, see "

2

1

Removing a battery", Page 33.

► Press on the edge
► Pull the SIM card out of its slot in the direction of the arrow (2).
► Install the bat
► Complete the removal, see chapter "

40 Fujitsu

of the SIM card (1) so that it pops up slightly out of the slot.

tery again, see "

Installing a battery", Page 34.

Finishing component removal", Page 73.

Working with the notebook

Wireless components Wireless LAN /
Bluetooth / LTE (optional)

The installation of radio components not approved by Fujitsu will invalidate
the certifications issued for this device.

Switching the wireless components on and off

► Press the key with the radio symbol to switch the wireless components on and off (flight

mode).

WirelessLANWirelessLANBluetoothBluetooth

The wireless component indicator will illuminate when one or more wireless



components are switched on.

If you switch off the radio components, the wireless LAN antenna and the
Bluetooth and LTE module will also be switched off.

Pay attention to the additional safety notes for devices with wireless components
provided in the "Safety/Regulations" manual.

You can obtain more information on LTE from your service provider.

Setting up WLAN access

• Requirement:

correspondi

A WLAN must be available and you must have the

ng access information.

Informatio
documentat

Access vi

If you ordered an integrated LTE module with your system, you can enjoy optimum
reception and maximum energy efficiency without awkward cables or antennas. The
optional LTE module is ready for use straight away.

You will find information on establishing the connection with the LTE network in the
documentation for the hardware you plan to use.

Your device can connect with the Internet via LTE. To do this, use one of
the following types of connection:

• Integrated LTE module (depending on your model variant)

•aUSB

• a mobile end-device (e.g. mobile phone with Bluetooth or cable connection)

Fujitsu 41

dongle (a USB stick with your mobile phone provider ’s SIM card)

n on configuring the WLAN access can be found in the

ion for your operating system.

a LTE (optional)

Working with the notebook

Ethernet and LAN

EthernetLAN

The internal network module of your notebook supports Ethernet LAN. You canuseitto
establish a connection to a local network (LAN = Local Area Network).

► Connect the network cable to the LAN

port of the notebook (1).

► Connect the network cable to your

network connection (2).

1

2

Your network administrator can help you to configure and use the LAN connections.

The network cable is not included in the delivery scope. This type of
cable can be obtained from a specialist dealer.

Use a shielded network cable (CAT 5e).

Switching betwe

en automatic graphics
(NVIDIA Optimus Technology) and use of
3D graphics exclusively

This function can be set in the BIOS Setup utility under Advanced - Video Features.

The system can either:

• automatically switch between the processor graphics and the 3D graphics

(NVIDIA Optimus Technology)

• only use the 3D graphics

The following options are possible:

Enabled

Disabled

42 Fujitsu

NVIDIA and Intel graphics.

The system uses “NVIDIA Optimus Technology” and switches automatically
between the processor graphics and the 3D graphics.

NVIDIA graphics ONLY.

The system permanently uses 3D graphics.

Working with the notebook

Your Port Replicator (optional)

Your Port Replicator is a device that enables you to quickly connect your notebook
to your peripherals, such as a monitor, printer etc.

The features offered by the Port Replicator include standard ports for
monitor, audio, mouse and keyboard.

You need only dock the notebook in order to use your peripheral devices.

Ports on the Port Replic

PortReplicatorPorts

12

13

1

2

1 = Headphone jack
2 = Microphone port
3 = Security lock device
4 = USB port 3.1 Gen1 (USB Type-C)
5 = USB port 3.1 Gen1 (USB Type-A)
6 = Display ports
7 = VGA monitor port
8 = DVI-D screen connection

ator

11

9

8

7

6

5

4

3

9 = LAN port
10 = DC input connector (DC IN)
11 = On/off button
12 = Connector of the port replicator for

the docking port on the underside of
the notebook computer

13 = Unlocking lever

10

The HMDI port on the notebook and Display port 1 on the port replicator
cannot be used simultaneously.

Fujitsu 43

Working with the notebook

Setting up the port replicator

Select a suitable location for the Port Replicator before setting it up.
Follow the instructions below when doing so:

• Never place the port replicator on a soft surface (e.g. carpeting, upholstered furniture, bed).

This can block the air vents of the notebook and cause overheating and damage.

• Place the port replicator on a stable, flat and non-slip surface. Please note that the

port replicator’s rubber feet may mark certain types of surface.

• Never place the port replicator and the mains adapter on a heat-sensitive surface.

• Do not expose the port replicator to extreme environmental conditions.

Protect the port replicator from dust, humidity and heat.

44 Fujitsu

Working with the notebook

Connecting the notebook to the Port Replicator

If you connect the notebook to the Port Replicator during operation, problems can
occur. We recommend that you switch off the notebook beforehand.

The mains adapter must be connected to the Port Replicator when the
notebook is connected to the Port Replicator.

We recommend that the notebook is not operated with the LCD monitor closed when
the notebook is connected to the Port Replicator. The resulting overheating can
cause reduced performance and increased activity of the integrated fan.

PortReplicator

► Switch the notebook off.
► Remove the power plug of the mains adapter from the mains socket.
► Disconnect the mains adapter cable from the DC socket (DC IN) of the notebook.

► Positio

n the notebook so that it is in line with the back edge of the Port Replicator.

► Push the notebook onto the port replicator until it clicks into position.

Fujitsu 45

Working with the notebook

Connecting the mains adapter to the Port Replicator

Make sure that the correct AC adapter is connected: Output: 19.5 V / 19.6 A (330 W).

2

3

1

3

► Connect the power cable to the mains adapter (1).
► Plug the power cable into the mains socket (2).
► Connect the mains adapter cable to the DC jack (DC IN) of the Port Replicator(3).

When the notebook is connected to a Port Replicator, the operating system creates
a hardware profile for the "Docked" mode. In this profile, for example, the setting is
saved as to which monitor was last used for output. This profile will be loaded, as
soon as the notebook is connected to a Port Replicator of the same type.

46 Fujitsu

Working with the notebook

Switching on the notebook via the port replicator

► Press the ON/OF

The power-on indicator of the Port Replicator lights up.



F button on the port replicator to switch the notebook on.

Switching off notebook via Port Replicator

► Close all applications and shut down your operating system (please refer

to the manual for the operating system).

If the notebook cannot be shut down properly, press the ON/OFF button
on the Port Replicator for about four seconds. The notebook will switch
itself off. Any unsaved data may however be lost.

Fujitsu 47

Working with the notebook

Disconnecting the notebook from the Port Replicator

Problems may occur if the notebook is removed from the Port Replicator during
operation. We recommend that the notebook is switched off or that the appropriate
undocking function provided by the operating system is executed.

2

1

► Pull the unlocking lever in the direction of the arrow (1), until you hear the notebook unlatch.
► Lift off the notebook (2).

48 Fujitsu

Security functions

Security functions

Securityfunctions

Your notebook has several security features that you can use to secure your
system from unauthorised access.

This chapter explains how to use each function, and what the benefits are.

Please remember that in some cases, for example, forgetting your password,
you may be locked out and unable to access your data. Therefore,
please note the following information:

• Make regular backups to external data carriers such as external hard
drives, CDs, DVDs or Blu-ray Discs.

• Some security functio
of the passwords and ke

If you forget your passwords you will need to contact the our Service
Desk. Deletion or resetting of passwords is not covered by your warranty
and a charge will be made for assistance.

Configuring the fingerprint sensor

FingerprintsensorFingerprints ensor

Whether or not your device has a fingerprint sensor depends on the
device configuration you have ordered.

The fingerprint sensor can record an image of a fingerprint. With additional fingerprint
software, this image can be processed and used instead of a password.

ns need you to choose passwords. Make a note

eptheminasafeplace.

► You must install the fingerprint software

in order to be able to use the
fingerprint sensor (1).

1

The current Workplace Protect software for palm and fingerprint sensors can be found on
the Internet at

http://www.fujitsu.com/fts/solutions/business-technology/security/secure/index.html".

"

Fujitsu 49

Security functions

Configuring the palm vein sensor

PalmveinsensorPalmveinsensor

The palm vein sensor can record the image of the pattern of the veins of the hand. This image
is evaluated by additional software and can be used instead of a password.

Whether your device has a palm vein sensor depends on the device
configuration you have ordered.

► To be able to use the palm vein sensor

(1), you must install the software.

1

The current Workpl
the Internet at

"

http://www.fuji

ace Protect software for palm and fingerprint sensors can be found on

tsu.com/fts/solutions/business-technology/security/secure/index.html".

Using the Security Lock

Your device comes with a Security Lock mechanism for the Kensington Lock Cable. You
can use the Kensington Lock Cable, a sturdy steel cable, to help protect your notebook
from theft. The Kensington Lock Cable is available as an accessory.

Fujitsu recommends the use of a combination lock.

► Fit the Kensington Lock Cable to the

mechanism on your notebook.

UsingtheKensingtonLockCableSecurityLockMechanicalbackupAnti-theftprotection

K

Attach another Kensington Lock Cable to your Port Replicator to protect
your Port Replicator from theft as well.

50 Fujitsu

Security functions

Configuring password protection in BIOS Setup Utility

Before using the various options for password protection in the BIOS Setup utility
to increase data security, please observe the following:

Make a note of the passwords and keep them in a safe place. If you forget your
supervisor password you will not be able to access your notebook. Deletion of the
password is not covered by your warranty and a charge will be made for assistance.

Passwordprotection

Your password can be up to
No distinction is made be

Protecting BIOS Setup Utility (supervisor and user password)

If you have opened these operating instructions on the screen, we
recommend that you print them out. You cannot call the instructions onto
the screen while you are setting up the password.

BIOSSetupUtility

The supervisor password and the user password both prevent unauthorised use of the BIOS Setup

Utility. With the aid of the supervisor password you can access all of the functions of the BIOS
Setup Utility, while the user password will only give you access to some of the functions. You

can only set up a user password if a supervisor password has already been assigned.

Please refer to section "Settings in BIOS Setup Utility", Page 74 for a description
of how to call up and operate the BIOS-Setup-Utility.

eight characters long and contain letters and numbers.

tween uppercase and lowercase.

Assigning the supervisor and user passwords

► Start the BIOS Setup Utility and go to the Security menu.
► Select the Set Superviso r Password field and press the Enter key.

With Enter new Password: you are asked to enter a password.



► Enter the password and press the Enter key.

Confirm new Password requires you to confirm the password.



► Enter the password again and press the Enter key.

Changes have been saved is a confirmation that the new password has been saved.



► To set the user password, select Set User Password and proceed exactly as

when configuring the supervisor password.
If you do not want to change any other settings, you can exit BIOS Setup Utility.



►IntheExit menu, select the option Save Changes & Exit.
► Select Yes and press the Enter key.

PasswordSupervisorpasswordUserpassword

The notebook is then rebooted and the new password comes into effect. It will now be necessary



to first enter your supervisor or user password in order to open the BIOS Setup Utility. Please
note that the user password only provides access to a few of the BIOS settings.

Fujitsu 51

Security functions

Changing the supervisor or user password

You can only change the supervisor password when you have logged into the
BIOS Setup Utility with the supervisor password.

PasswordSupervisorpasswordUserpassword

► Call the BIOS Setup Utility andgototheSecurity menu.
► When changing the password, proceed exactly as for password assignment.

Removing passwords

To remove a password (without setting a new password) perform the following steps:

PasswordSupervisorpasswordUserpassword

► Start the BIOS Setup Utility and go to the Security menu.
► Highlight the Set Supervisor Password or Set U ser Password field and press the Enter key.

You will be requested to enter the current password by the Enter Current Password prompt.



You will be requested to enter a new password by the Enter New Password prompt.

► Press the Enter key twice.
►IntheExit menu, select the option Save Changes & Exit.
► Select Yes and press the Enter key.

The notebook will now reboot with the password removed.



Removing the supervisor password simultaneously deactivates the user password.

Password protection for booting of the operating system

With the superv
section "
also prevent s

Operatingsystem

isor password you have set in the BIOS Setup Utility (see

ning the supervisor and user passwords", Page 51), you can

Assig

tarting of the operating system.

Activating system protection

► Start the BIOS Setup Utility and go to the Security menu.

Operatingsystem

► Select the Password on Bo ot option and press the Enter key.
► Select the desired option (Disabled, First Boot or Every Boot) and press the Enter key
► Select the Save Changes & Exit option under Ex it.

The notebook reboots. You will be prompted to enter your password (the supervisor password).



Deactivating system protection

► Start the BIOS Setup Utility and go to the Security menu.

Operatingsystem

► Select the Password on Bo ot option and press the Enter key.
► Select the Disabled option and press the Enter key.

If you do not want to change any other settings, you can exit BIOS Setup Utility.



► Select the Save Changes & Exit option under Ex it.

The notebook will reboot. The system is no longer password-protected.



52 Fujitsu

Security functions

Password protection for the hard disk

If a supervisor password has been assigned, a password for the hard disk can
also be set in the Hard Disk Security menu.

The hard disk is protected by this password. Data on this hard disk can only beread
into another system if the correct password has been entered.

Boot from Removable Media

With this BIOS feature, you can manage/control unauthorised booting of an operating
system from external media (e.g. USB stick, USB CD-ROM drive etc.) We recommend
that you configure the hard disk as the first boot medium in order to prevent access
to your system by boot CDs and bootable media.

The condition for this BIOS feature is that you have assigned at
least the supervisor password.

► Call up the BIOS Setup and select the Security menu.
► Highlight the Boot from Removable Media field and press the Enter key.
► Select the entry All (if you want everyone to be allowed to boot) or Supervisor Only (if you

only want the supervisor to be authorised to do this) and press the Enter key.
If you do not want to change any other settings you can exit the BIOS Setup.



►FromtheExit menu, choose the option Exit Saving Changes.
► Press the Enter key and select Yes.

The notebook will restart and the settings will be adopted.



Owner Information (device-dependent)

The BIOS feature Owner Information enables you to enter up to 80 characters of text
which is displayed in the bottom left corner of the screen before the operating system
boots up. You could use this feature for example to put your name and telephone
number on the notebook in case it is lost or stolen.

Requirements:

• You have been assigned at least the supervisor password.

•IntheBOOT menu, the Boot time diagnos tic screen option is set to enabled.

► Call up the BIOS Setup and select the Security menu.
► Highlight the Owner Information field and press the Enter key.
► Add the text you would like to enter under Set Owner Information.

Setup Notice: Changes have been saved is displayed to confirm that the text has been saved.



►FromtheExit menu, choose the option Exit Saving Changes.
► Press the Enter key and select Yes.

The notebook will restart and the Owner Information will be adopted.



Fujitsu 53

Security functions

Trusted Platform Module - TPM

TPMTrustedPlatformModule

To use the TPM, you must activate the TPM in the BIOS Setup before the software
is installed. The condition for this is that you have assigned at least the supervisor
password (see "

Enabling TPM

• Requirement: You have set a supervisor password, see "Security functions", Page 49.
► Call up the BIOS Setup an
►MarktheTPM Security Chip Setting field and press the Enter key.
► Select Enabled to acti

Once you have activated the TPM the Clear Security Chip option appears.



Select Clear Securit
all secret keys (e.g
etc.) generated by

Please note that yo
encrypted with th

►FromtheExit menu
► Press the Enter key and select Yes.

The notebook wil



Disabling TPM

• Requirement: You have set a supervisor password, see "Security functions", Page 49.
► Call up the BIOS Setup and select the Security menu.
►MarktheTPM Security Chip Setting field and press the Enter key.
► Select Disabled to deactivate the TPM.
►FromtheExit menu, choose the option Exit Saving Changes.
► Press the Enter key and select Yes.

Your notebook will now restart and TPM will be disabled.



Security functions", Page 49).

d select the Security menu.

vate the TPM.

y Chip to delete the holder in the TPM. By clicking on Enabled,
. SRK - Storage Root Keys, AIK - Attestation Identity Keys

applications are deleted.

u will then no longer be able to access the data you have

e keys based on that holder.

, choose the option Exit Saving Changes.

l restart, and TPM will be enabled after the reboot.

54 Fujitsu

Security functions

SmartCard reader

Securityfunctions,Securityfunctions

SmartCards are not supplied as standard equipment. You can use all SmartCards that comply with
the ISO standard 7816-1, -2 or -3. These SmartCards are available from various manufacturers.

With the appropriate software you can use your SmartCard as an alternative to password protection,
but also as a digital signature, for encrypting your e-mails or for home banking.

We recommend that you always use two SmartCards. Always keep one of the SmartCards
in a safe place if you are carrying the other SmartCard with you.

In order to be able to take advantage of all the security features of your notebook,
you will need a CardOS SmartCard from Fujitsu.

The SmartCard can only be used with a PIN, offering maximum protection even if
you lose the SmartCard. In order to maximise your security, the CardOS SmartCard
is disabled if three incorrect attempts are made to enter the PIN.

When you use the CardOS SmartCard for the first time, you will either need to enter the
preset PIN "12345678" or the PIN given to you by your systems administrator.

Inserting the SmartCard

Do not use force when inserting and removing the SmartCard.

Make sure that foreign objects do not fall into the SmartCard reader.

►SlidetheSmar

reader with th
some variants

Fujitsu 55

tCard into the SmartCard

echipfacingupwards(on

it faces down) and to the front.

Connecting external devices

Connecting external devices

Always refer to the safety information provided in "Important notes", Page 12 before
connecting or disconnecting any devices to or from your notebook.

Always read the documentation supplied with the device you wish to connect.

Never connect or disconnect cables during a thunderstorm.

Never pull at a cable when disconnecting it. Always grasp the plug.

With some devices such as USB devices, it is not necessary to switch off
the notebook and the device before connecting/disconnecting. For more
information about whether or not devices need to be switched off, please refer
to the documentation supplied with the external device.

Some of the external devices require special drivers (see the operating
system and external device documentation).

56 Fujitsu

Connecting external devices

Connecting an external monitor

An analogue monitor is connected to the analogue VGA monitor port (notebook and optional port
replicator), a digital monitor to the display port or the DVI-D monitor port on the optional port replicator
(optional port replicator only). The screen output is limited to a maximum of two screens at the same
time (see "

MonitorVGAconnection socketMonitorportMonitorport

Function keys and key combinations", Page 25, section "Changing the screen output").

Analogue VGA monitor port (on notebook or on

Digital HDMI port (on the notebook)

optional port replicator)

Digital DVI-D monitor port (on the optional Port
Replicator)

Digital display port (on the optional port
replicator)

► Switch off the notebook and the external monitor.
► Plug the data cable of the external monitor into the monitor port.
► First switch on the external monitor and then the notebook.

You can also switch between the external monitor and the LCD monitor of the
notebook, see chapter "

Function keys and key combinations", Page 25.

You can display the same picture on the external monitor and the
notebook LCD monitor simultaneously.

If you wish to operate the monitor via a DVI port, use the optional Port
Replicator available for your notebook.

Fujitsu 57

Connecting external devices

Connecting USB devices

USBports

On the USB ports, you can connect external devices that also have a USB port
(e.g. a DVD drive, a printer, a scanner or a modem).

USB devices are hot-pluggable. This means you can connect and disconnect
devices while your operating system is running.

USB 1.x has a maximum data transfer rate of 12 Mbit/s.

USB 2.0 has a data transfer rate of up to 480 Mbit/s.

USB 3.0 has a data trans

USB 3.1 (Gen1) has a dat

USB 3.1 (Gen2) has a da

Additional informat

ferrateofupto5Gbit/s.

a transfer rate of up to 5 Gbit/s.

ta transfer rate of up to 10 Gbit/s.

ion can be found in the documentation for the USB devices.

► Connect the data cable to the

external device.

► Connect the data cable to a USB

port of the notebook.

Device drivers

USB devices will be automatically recognised and installed by your operating system.

58 Fujitsu

Connecting external devices

USB port with charging function (USB Type-C)

USB-AnschlussmitAufladefunktion(USB Type-C)

On this USB Type-C port with Intel® ThunderboltTM3 you can charge a connected USB device
or operate devices without an additional power supply (e.g. a monitor or printer).

USB devices are hot-pluggable. This means you can connect and disconnect
the cables of USB devices while the system is running.

Additional information can be found in the documentation for the USB devices.

Please note that the USB Type-C port version offers a maximum output of 5 V / 3 A.

► Connect the data cable to the

external device.

► Connect the data cable to a USB port

(USB Type-C) of the notebook.

Fujitsu 59

Connecting external devices

USB port with charging function (Anytime USB charge)

You can use this USB port to charge or supply power to a connected USB device (e.g.
to charge a PDA or a mobile phone or to connect a USB lamp).

Charging is also possible when the notebook is switched off, if the Anytime USB Charge function
is activated in the Advanced menu of the BIOS Setu p Utility. If the setting AC is selected,
the device will only be charged when the mains adapter is connected.

Please refer to section "
of how to call up and operate the BIOS-Setup-Utility.

USBchargingfunction

It is recommended that the notebook be operated with the power supply connected
whenever the USB port with charging function is in use, as this function willdrain
the battery more quickly if an external USB device is being charged.

The power supply unit must already be connected when the notebook is
switched off, as otherwise the USB charging function will be disabled and
the connected USB devices will not be charged.

Some USB devices (e.g. mobile telephones) require a driver in order to utilise the
USB charging function. In this case the USB charging function will not work when the
notebook is switched off, as no drivers are active when the notebook is switched off.

Settings in BIOS Setup Utility", Page 74 for a description

► Connect the data cable to the

external device.

► Connect the data cable to a USB port

(Anytime USB charge) of the notebook.

How to remove USB devices correctly

Always cor
to ensure

► Left click on the icon to safely remove hardware, located in the taskbar.
► Select t
►PresstheEnterkey.



60 Fujitsu

he device which you want to shut down and remove.

r the dialogue box which tells you that it is now safe to remove the device.

Wait fo

rectly remove the device according to the rules described below,

that none of your data is lost.

Connecting external devices

Connecting external audio devices

Headset port

ConnectingaudiodevicesAudioportsConnect ingheadphones

You can connect a headset, headphones or external loudspeakers to your
notebook via the headset port.

► Connect the audio cable to the

external device.

► Connect the audio cable t

port of the notebook.
The internal loudspeakers are disabled.



If you buy a cable from a retailer, please note the following information:

The headset port on your notebook is a "3.5 mm jack socket".

If you want to connect a headset, headphones or loudspeakers, you
will need a "3.5 mm jack plug".

Microphone port (on the optional port replicator)

Audiodevices,connectingAudioportsMicrophone,conn ecting

Using the micr
microphone, a

ophone connection on the optional port replicator, you can connect an external

MiniDisc player, MP3 player, CD player or a tape deck to your notebook computer.

► Connect the a

external dev

► Connect the audio cable to the microphone

port of the port replicator.

udio cable to the

ice.

o the headset

Fujitsu 61

Connecting external devices

Headphone jack (on the optional port replicator)

ConnectingaudiodevicesAudioportsConnectingheadphones

You can use the headphone jack of the optional port replicator, you can connect either a
set of headphones or external speakers to your notebook computer.

► Connect the audio cable to the

external device.

► Connect the audio cable to the headphone

jack of the port replicator.

If you purchase a cable from a retailer, please note the following information:

The headphone jack is a "3.5 mm jack socket".

If you want to connect headphones or a speaker you will need a "3.5 mm jack plug".

62 Fujitsu

Removing and installing components

during servicing

Removing and installing compo

nents

during servicing

Only qualified technicians should repair your notebook. Unauthorised
opening or incorrect repair may greatly endanger the user (electric shock,
fire risk) and will invalidate your warranty.

Servicing

Components

After consulting the Hotline/Service Desk, you may remove and install the
components described in this chapter yourself.

If you remove and install components without consulting the Hotline/Service
Desk, then the warranty of your notebook will be voided.

Notes on installing and removing boards and components

• Switch the notebook off and pull the power plug out of the mains socket.

• Always remove the battery.

• Take care when you use the locking mechanisms on the battery and any other component.

• Never use sharp objects such as screwdrivers, scissors or knives as leverage to remove covers.

NotesBoardESD

Boards with electrostatic sensitive devices (ESD) are marked with the label
shown.

When handling boards fitted with ESDs, you must always observe the following
points:

• You must always discharge static build up (e.g. by touching a grounded
object) before working.

• The equipment and tools you use must be free of static charges.

• Remove the power plug from the mains supply before inserting or removing
boards containing ESDs.

• Always hold boards with ESDs by their edges.

• Never touch pins or conductors on boards fitted with ESDs.

Fujitsu 63

Removing and installing components

during servicing

Preparing to remove components

If you are going to remove or change system components, prepare for the removal as follows:

Please observe the safety information in chapter "Important notes", Page 12.

Remove the power plug from the mains outlet !

► Switch the device off.

The device must not be in energy-saving mode !

► Close the LCD screen.
► Remove all the cables

from the device.

► Turn the device over and place it on a stable, flat and clean surface. If necessary, lay an

anti-slip cloth on this surface to prevent the device from being scratched.

(see "

► Remove the battery

Removing a battery", Page 33).

Installing and removing memory expansion

on

MemorymoduleMainmemoryRemovingmemorySystemexpansionSystemexpansi

If you are asked by the Hotline/Service Desk to remove and install the memory
expansion yourself, proceed as follows:

Please observe the safety information in chapter "Important notes", Page 12.

When installing/removing memory modules, the battery must be removed from
the notebook and the notebook must not be connected to the power supply,

Preparing to remove components", Page 64.

see "

Only use memory expansion modules that have been approved for your
notebook (see "

Technical data", Page 85).

Never use force when installing or removing a memory extension.

Make sure that foreign objects do not fall into the memory extension compartment.

You must open the service compartment to remove or install a memory module. On some devices,
opening the compartment may expose other components. These components should be removed
and replaced only by authorised specialists. Therefore, be sure to observe the following:

Individual components can become very hot during operation. Therefore, we
recommend that you wait one hour after switching off the notebook before removing
or installing memory modules. Otherwise, there is a risk of suffering burns!

As some components are exposed that are sensitive to static electricity, please take
note of chapter "

Notes on installing and removing boards and components", Page 63.

64 Fujitsu

Removing and installing components

Removing a cover

► Prepare for removal, see "Preparing to remove components", Page 64.

1

2

► Remove the screw (1).

Keep the screw in a safe place.

during servicing

► Lift the cover off the notebook (2).

Removing mem

3

1

Fujitsu 65

ory modules

2

► Carefully push the two mounting

clips outwards (1).

MemoryexpansionMemorymodule

The memory



► Pull the memory module out of its slot

1

in the direction of the arrow (3).

module snaps upwards (2).

Removing and installing components

during servicing

Installing a memory module

2

1

a

Attaching the cover

► Insert the memory module with the contacts

and the recess (a) facing the slot (1).

MemoryexpansionMemorymodule

► Carefully push the memory module

downwards until you feel it click
into place (2).

2

1

► Place the cover in the correct mounting position (1).
► Tighten the screw (2).
► Complete the installation, see "

66 Fujitsu

Finishing component removal", Page 73.

Removing and installing components

during servicing

Inserting and removing the hard disk (HDD) and M.2 module

In the hard drive service tray is a slot for a standard hard drive (HDD) and a slot for an M.2 module.

Removing a cover

• Remove the cover of the memory service compartment; see "Removing a cover", Page 65.

1

1

2

► Remove the screws (1).

Keep the screws in a safe place. If you are removing more than one component at
the same time, store the screws for the individual components separately from each
other. If you install the wrong screws, components may be damaged.

The screws are not all the same length and when the cover is installed,
the correct screws must be used.

► Lift the cover off the notebook (2).

Fujitsu 67

Removing and installing components

during servicing

Removing the hard disk (HDD)

1

2

3

► Slide the hard d
► Carefully lift the hard disk out of the hard disk tray (2).
► Remove the con

► Disconnect the hard disk brackets from the hard disk (4).

68 Fujitsu

isk carefully in the direction of the arrow (1).

nector (3).

4

4

Removing and installing components

Inserting the hard disk (HDD)

Never install the hard disk in the device without the corresponding hard disk brackets.

1

during servicing

1

► Attach the har

Fujitsu 69

d disk brackets to the hard disk (1).

Removing and installing components

during servicing

3

► Attach the connector (2).
► Place the hard disk into the hard disk tray (3).

2

70 Fujitsu

Remove the M.2 module

Removing and installing components

1

2

during servicing

► Undo the screw (

The M.2 module snaps slightly upwards.



► Pull the M.2 mo

the mainboard

Fujitsu 71

1).

dule in the direction of the arrow (2) and out of the slot on

and remove it from the casing.

Removing and installing components

Install the M.2 module

during servicing

2

1

► Insert the M.2 m

into the slot on

► Fasten the M.2 module in place in the slot with the screw (2).

A second M.2 module is located under the keyboard. If the M.2 module
should be replaced, please contact our service.

72 Fujitsu

odule at a slight angle in the direction of the arrow (1)

the mainboard.

Attaching the cover

Removing and installing components

2

2

1

during servicing

► Place the cover
► Tighten the screws (2).
► Re-fasten the

in the correct mounting position (1).

cover of the memory service compartment; see "

Attaching the cover", Page 66.

Finishing component removal

After you have removed or changed the system components as you required, please
prepare your device for operation again as follows:

► Install the battery again (see "
► Turn the n
► Reconnect the cables that you disconnected before.

Fujitsu 73

otebook the right way up again and place it on a flat surface.

Installing a battery", Page 34).

Settings in BIOS Setup Utility

Settings in BIOS Setup Utility

BIOSSetupUtilitySystemsettings,BIOSSetupUtilityConfiguration,BIOSSetupUtilitySetupSystemconfigurationHardwareconfiguration

The BIOS Setup Utility allows you to set the system functions and the hardware
configuration for the notebook.

When it is delivered, the notebook is set to factory default settings. You can
change these settings in BIOS Setup Utility. Any changes you make take effect as
soon as you save and exit the BIOS Setup Utility.

The BIOS Setup Utility program contains the following menus:

Info
System
Advanced

Security
Boot
Exit

Starting the BIOS Setup Utility

► Reboot the devi

BIOSSetupUtility

Depending on the Fast Boot setting in the BIOS Setup utility,thefollowing



information may appear on the screen during start:

<F2> BIOS Set

► Press the fu
► If a password has been assigned, enter the password and press the Enter key.

Displays information relating to the BIOS, processor and notebook

Advanced system settings

Configuration of various hardware components, such as mouse, keyboard,
processor

Password settings and security functions

Configuration of the start-up sequence
Exits the BIOS Setup Utility

ce (switch off/on or reboot the operating system).

up <F12> Boot Menu

nction key

F2

.

If you have forgotten the password, contact your system administrator
or contact our customer service centre.

The BIOS Setup Utility starts.

74 Fujitsu

Operating BIOS Setup Utility

BIOSSetupUtility

Press the
of the individual settings is shown in the right-hand window of the BIOS Setup Utility.

With the

F1

key to display help on the operation of the BIOS Setup Utility. The description

F9

key you can load the default settings of the BIOS Setup Utility.

Settings in BIOS Setup Utility

► Use the cursor keys

The menu is displayed on the screen.



► Select the option you want to change with the cursor keys

←

or→to select the menu you wish to access to make changes.

↑

or↓.
► Press the Enter key.
►Pressthe

ESC

key to exit the selected menu.

► For future reference, make a note of the changes you have made (for example, in this manual).

Fujitsu 75

Settings in BIOS Setup Utility

Exiting BIOS Setup Utility

BIOSSetupUtility

You need to select the desired option in the Exit menu and activate it by pressing the Enter key:

Exit Saving Changes - save ch

► To save the current menu settings and exit the BIOS Setup U tility, select Exit SavingChanges and Yes.

The notebook is rebooted



and the new settings come into effect.

anges and exit BIOS Setup Utility

Exit Discarding Changes – Discard changes and exit BIOS Setup Utility

► To discard the changes, select Exit Discarding Changes and Yes.

The settings in place when BIOS Setup Utility was called remain effective. BIOS



Setup Utility is terminated and the notebook is rebooted.

Load Setup Defaul

► To copy the standard entries for all menus of the BIOS Setup Utility,

choose Load Setup Defaults and Yes.

ts – Copy Standard Entries

Discard Changes – Discard changes without exiting the BIOS Setup Utility

► To discard the changes you have made, select Discard Changes and Yes.

The settings in place when BIOS Setup Utility was called remain effective.



You can now make additional settings in the BIOS Setup Utility.

► If you want to exitBIOS Setup Utilitywith these settings, select Exit Saving Changes and Yes.

Save Chan

ges - save changes without exiting

the BIOS Setup Utility

► To save the changes, select Save Changes and Yes.

The changes are saved. You can now make additional settings in the BIOS Setup Utility.



► If you want to exit BIOS Setup Utility with these settings, choose Exit Saving Changes and Yes.

Save Changes and Power Off

► To save the changes and switch off your device, select Save Changes and Power Off and Yes.

The changes are saved. Your device is shut down.



76 Fujitsu

Troubleshooting and tips

Troubleshooting and tips

TroubleshootingTipsFaultTroubleshooting

If a fault occurs, try to correct it as described. If you fail to correct the problem, proceed as follows:

► Make a note of the steps and the circumstances that led to the fault. Also

► Switch the notebook off.
► Please contact the Hotline/Service Desk.

Follow the safety notes in the "Safety/Regulations" manual when
connecting or disconnecting cables.

make a note of any error messages displayed.

The telephone numbers can be found at: "http://support.ts.fujitsu.com/contact/servicedesk".
Have the following information ready when you call:

• The model name and serial number of the notebook. The serial number is
located on a sticker on the underside of the notebook.

• Notes of any messages that appear on the screen and information on acoustic signals.

• Any changes you have made to the hardware or software since
receiving the notebook.

• Any changes you have made to the BIOS Setup settings since receiving the notebook.

• Your system configuration and all peripheral devices connected to your system.

• Your sales contract.

Our notebooks
means that con
in terms of we
configuratio
compared to a
games with i
been appro
losses or m
versions c

Help if pr

Should you encounter a problem with your computer that you cannot resolve yourself:

► Note the ID number of your device. The ID number is found on the type rating

plate on the back or underside of the casing.

► Contact the Service Desk responsible for your country for clarification of the problem:

http://support.ts.fujitsu.com/contact/servicedesk". When you do this, please have

"

ready the ID number and serial number of your system.

Fujitsu 77

oblems occur

have been designed primarily with mobile applications in mind. This
siderable effort has been made to optimise components and equipment

ight, space and energy requirements. Depending on the particular

n you have purchased, it is possible that functionality may be slightly reduced

desktop PC if you are running processor-intensive gaming software, e.g.

ntensive 3D graphics. Updating your hardware with drivers which have not

ved by Fujitsu Technology Solutions may result in performance losses, data

alfunction of the equipment. A list of approved drivers and current BIOS

an be downloaded from: "

http://support.ts.fujitsu.com/Download/Index.asp"

Troubleshooting and tips

Restoring the hard disk content

Harddisk:Operatingsystem,restoring

You can use the "Windows Rec
CD/DVD" to reinstall the op

The instructions are prov

► Switch the notebook on.



► When this message appears, press the function key
► Insert the "Windows Recovery CD" into the optical drive.
► Select CD-ROM and press the Enter key.
► Follow the instructions on the screen.

► Insert the "Drivers & Utilities" CD/DVD into the optical drive. The CD starts automatically.
► Click on the Desk Update button.
► Select Automatic driver installatio n (Express) and click on Start installation.
► Follow the instructions on the screen.
► Restart your notebook when the driver installation is completed.

To perform the following steps, you must connect an external optical
drive (available as an option) to the device.

overy CD" (optionally available) and the "Drivers & Utilities

erating system.

ided on the case of the Recovery CD.

During the reinstall pro
will be deleted. We advis
drive, or CD / DVD disk be

Depending on the Fast Boot setting in the BIOS Setup utility,thefollowing
information may appear on the screen during start:

<ESC>Diagnostic screen <F12>Boot Menu <F2>BIOS Setup

After the installation you must install all the drivers again. Some installed hardware
components will not be correctly supported until this has been done.

cess your personal files and any installed programs

e you to backup your files to an external hard

fore you start.

s under Windows

F12

.

The notebook’s date or time is incorrect

TimenotcorrectTimenotcorrectIncorrec tdate/timeDateisincorrect

Cause Troubleshooting

Time and date are incorrect. ► With the BIOS-Setup-Utility, you can set the

If the time and date are still set incorrectly after
switching on the notebook.

78 Fujitsu

date and time in the main menu.

► Please contact your sales outlet or our

Hotline/Service Desk.

Troubleshooting and tips

The notebook’s LCD screen remains blank

LCDscreenLCDscreenistoodark

Cause Troubleshooting

Monitor is switched off.

► Press a key or touch the touchpad.

External monitor or television set connected. ► Press the key combination to switch the

screen output, see "

Function keys and key

combinations", Page 25.

The LCD screen is difficult to read

LCDscreenLCD screen

Cause Troubleshooting

Reflected glare ► Turn the notebook or alter the tilt of the LCD

screen.

► Increase the brightness of the screen.

The external monitor remains blank

Monitor

Cause Troubleshooting

Monitor is switched off. ► Switch the external monitor on.

Power saving has been activated (monitor is
blank).

Brightness is set to dark.

Screen output is set to the notebook’s LCD
screen

The external monitor’s power cable or data
cable is not connected properly.

► Press any key to continue.

► Adjust the brightness of the monitor.

► Pressthekeycombinationtoswitchthe

screen output, see "

Function keys and key

combinations", Page 25.

► Switch off the external monitor and the

notebook.

► Check whet

properly i
the power s

her the power cable is plugged

nto the external monitor and into

ocket.

► Check whether the data cable is properly

connected to the notebook and the external
monitor (if it is plugged in with a connector).

►Switcho

noteboo

n the external monitor and the

k.

Fujitsu 79

Troubleshooting and tips

The external monitor is blank or

ScreenMonitor

Cause Troubleshooting

The wrong external monitor has
or the wrong screen resolution
the application program.

been selected

has been set for

► Terminate the application pro

► Set the screen resolution: Set the screen

► Select monitor: Select

the image is unstable

Windows by pressing
fault persists after closing t
use the key combination for sw
screen output (see "

combinations", Page 25)tosw

the notebook’s LCD screen
Change the following sett

resolution as described in the documentation
foryouroperatingsystem.

described in the docu
operating system.

The notebook cannot be started

Notebook

Cause Troubleshooting

The battery is not installed correctly.

The battery is dead.

The power adapter is not connected correctly.

► Check whether the battery is installed

correctly in its compartment.
► Switch the notebook on.

► Charge the batte

or

► Insert a charged battery.

or

► Connect the mains adapter to the

notebook.

► Check whether the mains adapter is

connected correctly to the notebook.
► Switch the notebook on.

Alt+F4

he program,

on keys and key

Functi

.

ing:

monitor 1 or 2 as

mentation for your

ry.

gram in

.Ifthe

itching the

itch over to

80 Fujitsu

Troubleshooting and tips

The notebook stops working

NotebookEnergysavingmode

Cause Troubleshooting

Notebook is in energy saving mo

An application programme has
malfunction.

de.

caused the

► Leave energy saving mode.

► Close the application program or restart

the notebook (by restarting the operating
system or switching the device off and back
on again).

The battery is dead.

► Charge the battery.

or

► Insert a charged battery.

or

► Connect the mains adapt

er to the

notebook.

The printer does not print

rint

Printerdoesnotp

Cause Troubleshooting

The printer is not switched on. ► Make sure that the printer is switched

The printer is not connected correctly.

The printer driver is faulty or not correctly
installed, or it is the wrong printer driver.

on and ready for operation (refer to the
documentation supplied with the printer).

► Check that the data cable connecting

the notebook to the printer is properly
connected.

► Check that the data cable connecting

the notebook to the printer is properly
connected.

► Check whethe

loaded (ref

r the correct printer driver is

er to the printer documentation).

The wireless connection to a network does not work

lessconnectiontoanetworkdoes notwork

Thewire

Cause Troubleshooting

The wireless component is disabled.

The wireless component is enabled. Despite
this, the wireless connection to a network does
not work.

Fujitsu 81

► Switch the wireless component on (see

Switching the wireless components on and

"
off", Page 41).

► Check whether the wireless connection is

switched on via the software.

►Furthe

r information on using the wireless
nent can be found in the help files.

compo

Troubleshooting and tips

SmartCard reader is not recognised

Cause

Chip card inserted incorrectly. ► Check whether you have inserted your

Troubleshooting

SmartCard the right way up in the SmartCard

reader.
► Check whether the SmartCard you are using

is supported. Your SmartCard must comply

with the ISO standard 7816-1, -2, -3 and -4.

SmartCard PIN forgotte

Cause

PIN forgotten ► If you are working in a network, contact your

n

Troubleshooting

system administrator, who can unlock your

notebook with a Supervisor PIN.

User and/or supervisor SmartCard lost

Cause

User and/or supervisor SmartCard lost ► If you have lost your User SmartCard, you

Troubleshooting

can continue working with the Supervisor

SmartCard and initialise a new User

SmartCard or deactivate the SystemLock

function.
► If you have los

you can contin

have all your

initialise a
► If you have lost both SmartCards, you can

no longer boot your system. Please contact

our Service Desk. You must provide proof of

ownership for the device. Then the Service

Deskwillreferyoutoourservicepartner,

who will unlock your device (for a charge).

t the Supervisor SmartCard,
ue working, but you no longer

rights and can no longer

Supervisor SmartCard.

SmartCard lost

eshooting

Cause

SmartCard lost ► If you are working in a network, contact your

Troubl

system administrator, who can boot up your

notebook with a Supervisor SmartCard.

82 Fujitsu

Troubleshooting and tips

Error messages on the screen

ErrormessagesonthescreenErrormessage:

This section describes the error messages generated by the BIOS Setup. Error messages displayed
by the operating system or programmes are described in the relevant documentation.

If the error message appears repeatedly, despite troubleshooting measures, please
contact the place of purchase or our customer service centre.

Error message/cause Resolution

CMOS battery bad

If the error message occurs repeatedly, the
buffer battery in the notebook is flat.

System CMOS checksum bad - default configuration
used

The system configuration information is
incorrect.

Extended memory failed at offset: xxxx Failing Bits:
zzzz zzzz

When testing the extended memory an error has
resulted at the address xxxx.

Failure Fixed Disk n

The settings of the hard disk drive are incorrect.

Keyboard controller error

Keyboard error

nn Stuck key
Operating system not found

Press <F1> to resume, <F2> to SETUP

This error message appears if an error occurs
during the self-test before starting the operating
system.

► Contact your sales outlet

service centre.

► Switch the notebook of
► Switch the notebook on.
► Press the function k

BIOS Setup.
►IntheBIOS Setup, select the Exit menu.
► Select the entry Lo
►SelectOK and press the Enter key.

► Check whether the additional memory

module has been inserted correctly.

► Start the BIOS Setup (Primary Master

submenu) and select the correct settings.

► Switch the notebook off using with the

ON/OFF button.
► Wait 3 - 5 seconds and switch on the

notebook again.

If you are using an external keyboard:

► Check the connection and reboot the

notebook.

► Make sure that no key is pressed.

► Check

in the BIOS Setup whether your hard

as been set correctly.

disk h
► Make sure that the operating system is

installed on the corresponding drive.

F1

►Pressthe

function key to start the

operating system.
► Press the function key

BIOS Setup.

or our customer

f.

F2

ey

to access the

ad Setup Defaults.

F2

to access the

Fujitsu 83

Troubleshooting and tips

Error message/cause Resolution

Previous boot incomplete - Default configuration
used Due to an error during the previous system

► Press the

to do so.
boot, default values were used for certain
settings. Check the settings in the BIOS Setup.

Real time clock error

► Contact your sales outlet or

service centre.

nnnnK Shadow RAM failed a
Bits: zzzz

System battery is dead - Replace and run SETUP

t offset: xxxx Failing

► Contact your sales outlet or our customer

service centre.

► Contact your sales outlet or our customer

service centre.

System cache error - Cache disabled

► Contact your sales out

service centre.

System timer error

► Contact your sales outlet or our customer

service centre.

F1

function key when prom

our customer

let or our customer

pted

84 Fujitsu

Technical data

Technical data

Technicaldata

Notebook computer

Technicaldata

Ambient conditions

Operating temperature 5 °C .... 35 °C / 41 °F .... 95 °F

Temperature in transit

Dimensions

Width x depth x height

(without rubber feet)

Weight with
touchscreen function

Weight without
touchscreen function

Main memory

Slots 4 slots 260 pin DDR4 - 2400 SO-DIMM with a total of max. 64 GByte

Approved memory
modules

CELSIUS H780

-15 °C .... 60 °C / 5 °F .... 140 °F

380 mm x 258 mm x 31.9 mm / 14.96 inch x 10.16 inch x 1.26 inch

2.9 kg / from 6.39 lbs

2.7 kg / 5.95 lbs

8 GB or 16 GB DDR4 - 2400 SO-DIMM

The data sheet for the device provides further technical data. You will find the data
sheet on your device or on the Internet at "

http://www.fujitsu.com/fts/support/".

Rechargeable battery

You can find information on the batteries used in your device on the
Internet at "

Rated voltage 14.4 V

Rated capacity 6700 mAh

Fujitsu 85

http://www.fujitsu.com/fts/support/".

8-cell battery 96 Wh

Technical data

Mains adaptor (notebook computer)

Technicalspecifications

Electrical data

Primary

Rated voltage

100 V – 240 V (automatic)

Rated frequency 50 Hz – 60 Hz (automatic)

Secondary

Nominal power 230 W

Rated voltage 19.5 V

Maximum rated curren

t

11. 8 A

An additional mains adapter or power cable can be ordered at any time.

Mains adaptor (port replicator)

Technicaldata

Electrical specifications

Nominal power 330 W

Rated voltage 19.5 V

Max. rated current 16.9 A

An additional mains adapter or power cable can be ordered at any time.

86 Fujitsu

Manufacturer’s notes

Manufacturer’s notes

Disposal and recycling

Notes

You can find information on this subject on your notebook or on our website

http://www.fujitsu.com/fts/about/fts/environment-care/").

("

Certification markings

Certificationmarkings

Certification markings
Additional Certificat

If such markings are av

"

http://support.ts

are listed as applicable in the "Manual Appendix -

ions" supplement.

ailable, you can find the supplement on the Internet at

.fujitsu.com/Manuals/" with the Operating Manual for your device.

Fujitsu 87

Index

Index

A

Alt + Tab 27
Anti-theft protection 50
Anzeige

F Lock 21
Audio devices, connecting 61
Audio ports 61–62

B

Back tab 27
Background lighting 27
Backspace 24
Battery

battery life 32

caring for and maintaining 32

charge level 32, 35

charging 32

self-discharge 32

storage 32
Battery indicator 20
Battery status indicator

see Battery indicator 20
Battery status meter 32
Battery symbol

see Battery indicator 20
BIOS Setup Utility

calling 74

exiting 76

operating 75

protecting with password 51

settings 74
Bluetooth

Switching the module off 41

Switching the module on 41
Bluetooth, safety notes 13
Board 63
Buttons 23

C

Caps Lock 24

indicator 20
Certification markings 87
Charging capacity, battery 32
Cleaning 15
Components

installing / removing 63
Configuration, BIOS Setup Utility 74
Connecting audio devices 61–62
Connecting headphones 61–62
Ctrl+Alt+Del 27

Cursor control 24
Cursor keys 24

D

Date is incorrect 78
Device

setting up 17

Disable

microphone 25

Drive

indicator 20

E

Enable

microphone 25

Energy

energy saving 13
Energy saving 13
Energy saving functions 26
Energy saving mode

leaving 81
Enter 24
Enter key 24
Error message:

on the screen 83
Error messages on the screen 83
ESD 63
Ethernet LAN 42

F

FLock

Anzeige 21
F1 25
F10 26
F2 25
F3 25
F4 26
F5 26
F6 26
F7 26
F8 26
F9 26
Fault

correction 77
Fingerprint sensor 49

configure 49
First-time setup 16
Fn key 24

88 Fujitsu

Index

G

Getting started 16

H

Hard disk:

restoring the contents 78

Hardware configuration 74

I

Important notes 12
Incorrect date/time 78
Indicator

Caps Lock 20
drive 20
Num Lock 20
Scroll Lock 21

K

Key combinations 25
Keyboard 23

Background lighting 27
cleaning 15

L

LCD screen

cleaning 15
decrease brightness 26
difficult to read 79
notes 30
reflected glare 79

remains blank 79
LCD screen is too dark 79
Life, battery 32
Line feed 24
Loudspeakers 38

switch off 25

switch on 25

installing 66
removing 65

Memory module

important notes 64
installing 66

removing 65
Microphone 38
Microphone, connecting 61
Mobile operation 14
Monitor

connecting 57

drifting display 80

remains blank 79
Monitor port

see VGA connection socket 57

N

Notebook

before you travel 14

cannot be started 80

cleaning 15

stops working 81

switching off 22

transporting 14

using 19
Notebook, operation 19
Notes 12

boards 63

cleaning 15

disposal / recycling 87

energy saving 13

LCD screen 30

Safety 12

transport 14
Num Lock

indicator 20, 25
Numeric keypad 23

see Separate numeric keypad 25

M

Main memory

see Adding memory 64

Mains adapter

connecting 17

setting up 17
Mechanical backup 50
Memory card

handling 37

inserting 37

removing 37
Memory expansion

Fujitsu 89

O

Operating system

activating system protection 52
cancel system protection 52
protecting with password 52

Operating system, restoring 78

P

Packaging 16
Palm vein sensor 50

Configuring 50

Index

Password

changing 52
entering 51

removing 52
Password protection 51
Port Replicator

Connecting a notebook 45

Ports 43
Ports

Port Replicator 43
Power

power consumption 35

power-management features 35
Power-on indicator 20
Preparing for operation 17
Printer does not print 81

R

Rechargeable battery 32

see Battery 32
Removing memory

see Adding memory 64
Return 24

S

Safety notes 12
Screen

no screen display 80
Screen brightness

decrease 26

increase 26
Scroll Lock

indicator 21
Security functions 49

SystemLock 55
Security functions,

SmartCard 55
Security Lock 50
Selecting a location 17
Self-discharge, battery 32
Separate numeric keypad 25
Servicing 63
Setup

see BIOS Setup Utility 74
Shift 24
Shift + Tab 27
Shift key 24
Slot

Memory cards 37
Standby indicator 20
Status indicators 19
Supervisor password

changing 52
entering 51
removing 52

Switching on

the notebook 22
Switchingonforthefirsttime 18
System configuration 74
System expansion 64

see Adding memory 64
System settings, BIOS Setup Utility 74

T

Tab key 24
Technical data 85

Mains adapter 86

notebook 85
Technical specifications

Mains adaptor 86
The wireless connection to a network

does not work 81
Time not correct 78
Tips 77
Toggle output screen 26
Touchpad 26, 28

buttons 28

cleaning 15

executing commands 29

moving the pointer 28

selecting an item 28

switch off 26
Touchpad buttons 26
TPM 54
Transport

Transport damage 16
Transportation 14
Travel, notebook 14
Troubleshooting 77
Trusted Platform Module 54

U

USB charging function 60
USB ports 58
USB-Anschluss mit Aufladefunktion (USB

Type-C) 59
User password

changing 52

entering 51

removing 52
Using the Kensington Lock Cable 50

V

VGA connection socket 57

90 Fujitsu

Index

Volum e

decrease 25
increase 26

Volume control 38

W

Webcam 31
Windows key 24
Wireless component:

safety notes 13

Wireless components

switch off 26
switch on 26

Wireless LAN

Switching the module off 41
Switchingthemoduleon 41

Wireless LAN:

safety notes 13

Fujitsu 91