Removing and installing components
during servicing63
Settings in BIOS Setup Utility74
Troubleshooting and tips77
Technical data85
Manufacturer’s notes87
Index88
Remarks
Information on the product description meets the design specifications of Fujitsu and
is provided for comparison purposes. Several factors may cause the actual results to
differ. Technical data is subject to change without prior notification. Fujitsu rejects any
responsibility with regard to technical or editorial mistakes or omissions.
Trademarks
Fujitsu, the Fujitsu logo and CELSIUS are registered trademarks of FujitsuLimited
or its subsidiaries in the USA and other countries.
Kensington is a registered trademark of the ACCO brand.
Microsoft and Windows are trademarks or registered trademarks of Microsoft
Corporation in the USA and/or other countries.
Intel is a trademark of Intel Corporation in the United States and/or other countries.
NVIDIA and Optimus are trademarks or registered trademarks of NVIDIA Corporation in
the USA and/or other countries. NVIDIA trademarks may only be used publiclywiththe
permission of NVIDIA and no passage of this document may be interpreted as such a
permission. A fair use of the NVIDIA trademarks in the advertising for and marketing of
NVIDIA products requires a correspondingly explicit acknowledgement.
SD, SDHC and SDXC logos are trademarks or registered trademarks of SD-3C,
LLC in the USA and/or other countries.
USB Type-C™ and USB-C™ are trademarks of the USB Implementers Forum
in the USA and other countries.
The Bluetooth® word mark and logos are registered trademarks of Bluetooth SIG, Inc.
DVI is a registered trademark or unregistered trademark of the Digital Display Working Group.
All other trademarks specified here are the property of their respective owners.
HDMI and High-Definition Multimedia Interface are trademarks or registered
trademarks of HDMI Licensing, LLC.s.
Copyright
No part of this publication may be copied, reproduced or translated without
the prior written consent of Fujitsu.
No part of this publication may be saved or transferred by any electronic means
without the written approval of Fujitsu.
Index .................................................................................. 88
Fujitsu5
Contents
6Fujitsu
Innovative technology
Innovative technology
... and ergonomic design make your device a reliable and convenient companion.
The device boots very quickly, is ready for immediate use and offers a particularly
long operating time because of its high capacity battery.
With the user-friendly "BIOS Setup Utility" you can control your notebook’s hardware and better
protect your system against unauthorised access by using the powerful password properties.
Information on the connections and user components of your notebook
canbefoundin"
Ports and controls", Page 9.
Further information
The Windows drivers for your device can be found on our Internet site.
The factory installation of your device does not support any other operating
system. Fujitsu Technology Solutions accepts no liability whatsoever
if any other operating system is used.
Software oriented components of these instructions refer to Microsoft products,
if they come within the scope of the delivery.
If you install other software products, pay attention to the operating
instructions of the manufacturer.
Fujitsu7
Innovative technology
Notational conventions
Pay particular attention to text marked with this symbol. Failure to observe
these warnings could pose a risk to health, damage the device or lead
to loss of data. The warranty will be invalidated if the device becomes
defective through failure to observe these warnings.
Indicates important informa
tion for the proper use of the device.
►
This font
This font
This font
"This font"
Key
This font
Indicates an activity that must be performed
Indicates a result
indicates data entered
the command line, e.g.
start a program (star
indicates information that is displayed on the screen by a program, e.g.:
Installation is complete.
Indicates
•terms and texts used in a software interface, e.g.: Click on Save
•names of programs or files, e.g. Windows or setup.exe.
Indicates
•cross-references to another section, e.g. "Safety information"
•cross-references to an external source, e.g. a web address: For more
information, go to "
•Names of CDs, DVDs and titles or designations for other materials,
e.g.: "CD/DVD Drivers & Utilities" or "Safety/Regulations" manual
indicates a key on the keyboard, e.g:
indicates terms and texts that are emphasised or highlighted, e.g.: Do
not switch off the device
using the keyboard in a program dialogue or at
your password (Name123) or a command used to
t.exe)
http://www.fujitsu.com/fts/"
F10
8Fujitsu
Ports and controls
Ports and controls
This chapter presents the individual hardware components of your device. It gives
an overview of the indicators and ports of the device. Please familiarise yourself with
these components before you start to work with the device.
and 1 x M.2 module)
6 = Memory service compartment
Fujitsu11
Important notes
Important notes
ImportantnotesNotes
Safety notes
SafetynotesNotes
This chapter contains essential safety information which must be followed
when working with your notebook. Other notes also provide useful information
which will help you with your notebook.
Please follow the safety notes provided in the "Safety/Regulations" manual
as well as the safety notes given below.
Please pay special attention to the sections in the manual marked
with the symbol on the left.
When connecting and disconnecting cables, observe the relevant
notes in this operating manual.
In order to prevent burn injury or the device from overheating, do not lay the device
directly on your lap and make sure that the ventilation openings are not obstructed.
Read the information on the ambient conditions in the "
Page 85 and "First-time setup of your device", Page 16 before preparing your
notebook for use and switching it on for the first time.
When cleaning the device, please observe the relevant notes in the
section "
Pay attention to the additional safety notes for devices with wireless components
provided in the "Safety/Regulations" manual.
Please refer to the notes in the chapter "
components during servicing", Page 63.
Cleaning the notebook", Page 15.
Technical data",
Removing and installing
This noteboo
equipment. I
please cont
12Fujitsu
k complies with the relevant safety regulations for data processing
f you have questions about using your notebook in a particular area,
act your sales outlet or our Hotline/Service Desk.
Important notes
Additional safety notes for devices with
wireless components
If a wireless component (Wireless LAN, Bluetooth, UMTS, LTE) is incorporated into your notebook,
you must be sure to observe the following safety notes when using your notebook:
•Switch off the wireless components when you are in an aircraft or driving inacar.
•Switch off the wireless components when you are in a hospital, an operating
room or near a medical electronics system. The transmitted radio waves
can impair the operation of medical devices.
•Switch off the wireless components when you let the device get near flammable
gases or into hazardous environments (e.g. petrol station, paintshops), as the
transmitted radio waves can cause an explosion or a fire.
For information on how to switch wireless components on and off, see chapter
Switching the wireless components on and off", Page 41.
"
Energy saving
NotesEnergyEnergysaving
Switch the notebo
are not using the
Youwillthenbe
ok off when it is not in use. Switch off external, connected devices if you
m. If you use the energy saving functions, the notebook uses less energy.
able to work for longer before having to recharge the battery.
Energy efficien
You save money
Energy savin
► Make use of the power management features (see ""Using the power-management features",
Page 35").
Fujitsu13
cy is increased and the environmental impact is reduced.
while protecting the environment.
g under Windows
Important notes
Travelling with your notebook
MobileoperationNotesTran sportationNotebook
Please observe the points listed below when travelling with your notebook.
Before you travel
► Back up important data stored on your hard disk.
NotebookTravel,notebook
► Switch off the wireless component for data security reasons. With data traffic via a wireless
connection, it is also possible for unauthorised third parties to receive data.
Information on activating data encryption is provided in the documentation
for your wireless component.
► If you wish to use your notebook during a flight, first check with the flight
attendants if it is OK to do so.
When travelling in other countries
► If you are travelling abroad, check that the mains adapter can be operated with the
local mains voltage. If this is not the case, obtain the appropriate mains adapter for
your notebook. Do not use any other voltage converter!
► Check whether the local mains voltage and the power cable are compatible. If this is
not the case, buy a power cable that matches the local conditions.
► Contact the relevant authorities of the country you will be travelling in as to
whether you may operate the radio component integrated into your notebook
computer. Please observe the additional safety instructions for devices with radio
components, found in the handbook “Safety/formalities”.
Notebook: transporting
Protect the notebook from severe shocks and extreme temperatures
(e.g. direct sunlight in a car).
► If your device has an optical drive, remove all data media (e.g. CD, DVD) from the drives.
TransportationNotebook
► Switch the notebook off.
► Unplug the mains adapter and all external devices from the power socket.
► Disconnect the mains adapter cable and the data cables for all external devices.
► Close the LCD screen.
► To protect against damaging jolts and bumps, use a notebook carrying
case to transport your notebook.
14Fujitsu
Cleaning the notebook
Do not clean any interior parts yourself; leave this job to a service technician.
Only use cleaning products designed for computers. Normal household
cleaners and polishes can damage the markings on the keyboard and the
device, the paintwork or the notebook itself.
Ensure that no liquid enters the notebook.
The LCD screen very sensitive to scratches. Only clean the display
surface with a very soft, slightly damp cloth.
Important notes
► Switch the notebook off
CleaningNotesNotebookKeyboardTouchpadLCDscreen
► In order to prevent accidentially switching the device on, remove the power cable from the mains
adaptor and remove the battery (see "
The surface can be cleaned with a dry cloth. If particularly dirty, use a cloth which has
been moistened in mild domestic detergent and then carefully wrung out.
You can use disinfectant wipes to clean the keyboard and the touchpad.
Ensure that no liquid enters the device.
.
Removing and installing the battery", Page 33).
Fujitsu15
First-time setup of your device
First-time setup of your devic
First-timesetu pGettingstarted
When the device is delivered, the battery is located in the battery compartment. The battery
must be charged if you want to operate your device using the battery.
When used on the move, the built-in battery provides the device with the necessary power. You
can increase the operating time by using the available energy-saving functions.
For instructions on how to connect external devices (e.g. mouse, printer) to your
device, please refer to the operating manual for your device.
Unpacking and
► Unpack all the individual parts.
► Check your
Please read the chapter "Important notes", Page 12.
If your device is equipped with a Windows operating system, the necessary
hardware drivers and supplied software are already pre-installed.
Before you switch on the device for the first time, connect it to the mains voltage
using the mains adapter, see "
adapter must be connected during the entire installation process.
A system test is performed when your device is first switched on. Various messages
can appear. The display may remain dark for a short time or may flicker.
Please follow the instructions on the screen.
NEVER switch off your device during the first-time setup process.
Mains adapter connecting", Page 17.Themains
checking the device
Should you discover any damage that occurred during transportation,
notify your local sales outlet immediately!
PackagingTransport
device for any visible damage which may have occurred during transportation.
e
You may ne
16Fujitsu
ed the packaging in the future, if you need to transport your device.
Selecting a location
SelectingalocationDeviceMainsad apter
Select a suitable location for the device before setting it up. Follow
the instructions below when doing so:
•Never place the device or the mains adapter on a heat-sensitive surface.
The surface could be damaged as a result.
•Never place the device on a soft surface (e.g. carpeting, upholstered furniture,
bed). This can block the air vents and cause overheating and damage.
•The underside of the device heats up during normal operation. Prolonged contact
with the skin may become unpleasant or even result in burns.
•Place the device on a stable, flat, non-slippery surface. Please note that the
rubber feet of the device may mark certain types of delicate surfaces.
•Keep other objects at least 100 mm / 3.94 inches away from the device
and its mains adapter to ensure adequate ventilation.
•Never cover the ventilation slots of the device.
•Do not expose the device to extreme environmental conditions. Protect
the device from dust, humidity, and heat.
Mains adapter connecting
PreparingforoperationMainsadapter
Observe the safety notes in the enclosed "Safety/Regulations" manual.
The supplied power cable conforms to the requirements of the country in
which you purchased your device. Make sure that the power cable is approved
for use in the country in which you intend to use it.
First-time setup of your device
► Connect the power cable (1) to the
mains adapter.
3
► Plug the mains cable (2) into a mains outlet.
► Connect the mains adapter cable (3) to
the DC jack (DC IN) of the device.
1
2
Fujitsu17
First-time setup of your device
Switching on the device for the first time
Switchingonforthefirsttime
When you switch on the device for the first time, the supplied software is
installed and configured. Because this procedure must not be interrupted,
you should set aside enough time for it to be fully completed and connect
the device to the mains using the mains adapter.
During the installation process, DO NOT restart the device unless
you are requested to do so!
To make it easier to use yo
is pre-installed on the
ur device for the first time, the operating system
hard disk.
► Switch on your device.
► During installation, follow the instructions on screen.
If a Windows operating system is installed on your device, you will find more
information on the system and drivers, help programmes, updates, manuals etc. on
the device or on the Internet under "
http://www.fujitsu.com/fts/support/".
You can find information and help on the Windows operating system functions
on the Internet at "
http://windows.microsoft.com".
18Fujitsu
Working with the notebook
Working with the notebook
Notebook,operationNotebook
This chapter describes the basics for operating your notebook. Please read the chapter
entitled "
devices such as a mouse and a printer to the notebook.
Status indicators
Statusindicators
The status indicators provide information about the status of the power supply,
the drives and the keyboard functions.
Connecting external devices", Page 56 for instructions on how to connect
Please refer to the notes in "Important notes", Page 12.
F
Fujitsu19
Working with the notebook
IndicatorDescription
Power-on indicator / Standby
StandbyindicatorPower-onindicator
•Indicator is illuminated: The notebook is switched on.
•Indicator flashes: The notebook is in standby mode.
•Indicator is off: The notebook is switched off.
Battery charging indicato
The state of charge of the b
•The indicator lights up in
r/power connector
attery is shown by the battery indicator.
white: The battery is charged.
•The indicator lights up orange: the mains adapter is connected and the battery
is being charged.
•The indicator flashes or
•The indicator is not illuminated: The mains adapter is not connected.
ator
Batterystatusindic
BatterysymbolBatteryindicator
ange: A fault has occurred.
Battery indicator
•The indicator light
s up in white: The battery charge is between 51% and 100%
of its maximum.
•The indicator lights up in orange: The battery charge is between 13% and
50% of its maximum.
•The indicator lig
its maximum capac
hts up red: The battery is charged to between 0% and 12% of
ity.
•The indicator is not illuminated: No battery is inserted.
•Indicator flash
es red: An error has occured.
•The indicator flashes white, orange or red: The device is in standby mode.
Drive indicator
DriveIndicator
The indicator is illuminated: One of the drives (e.g. hard disk) is being accessed.
Radio components indicator
•Indicator is illuminated: The wireless components are switched on.
•Indicator is off: The wireless components are switched off.
•The indicator flashes: The “Wake on WLAN” feature is active in standby and
hibernation mode.
Num Lock indicator
IndicatorNumLock
Indicator is illuminated: The
Num
key has been pressed. The virtual numerical
keypad is activated. You can output the characters indicated on the upper right of
the keys.
Caps Lock indicator
IndicatorCapsLock
Indicator is illuminated: The Caps Lock key has been pressed. All the characters
you type will appear in upper case. In the case of overlay keys, the character
printed on the upper left of the key will appear when that key is pressed.
20Fujitsu
IndicatorDescription
Scroll Lock indicator
IndicatorScrollLock
Indicator is illuminated: the key combinationFn+
effect that this key has varies between applications.
F-Lock indicator
F
AnzeigeFLock
The indicator lights up: The key combination
of the imprinted standard functions of the function keys, the Fn functions can
be executed by pressing the keys directly (see chapter "
combinations", Page 25).
Working with the notebook
Scr
has been pressed. The
F
Fn
+
was pressed. Instead
Function keys and key
Fujitsu21
Working with the notebook
Switching on the notebook
► Open the LCD screen.
Switchingon
► Press the ON/OFF button for about 1
second to switch the notebook on.
The power-on indicator
is lit.
Notebook: switching off
Back up your data and close all applications before you switch off your
device. Otherwise data might be lost.
► Shut down the operating system correctly.
Notebook
► If the notebook does not switch itself
off automatically, press the ON/OFF
button for about five seconds.
► Close the LCD screen.
22Fujitsu
Keyboard
KeyboardNumerickeypadNumerickeypadButtons
The keyboard of your notebook is subject to continuous wear through normal
use. The key markings are especially prone to wear. The key markings are
liable to wear away over the life of the notebook.
Working with the notebook
The keyboard has been desig
Some enhanced keyboard fun
The following descriptio
are described in the relev
The figure below shows how
The example applies when
The illustrations show
n of keys refers to Windows. Additional functions supported by the keys
ant manuals supplied with your application programs.
the Caps Lock key has not been activated.
=
+
0
=
0
ned to provide all the functions of an enhanced keyboard.
ctions are mapped with key combinations.
to access the different characters on keys with overlaid functions.
n below may differ from your actual device.
Num
}
}
=
0
=
}
0
+
=
0
}
}
Alt Gr
Fujitsu23
Working with the notebook
KeyDescription
Backspace key
The Backspace key deletes the character to the left of the cursor.
BackspaceBackspace
Tab key
The Tab key moves the cursor to
Tabkey
the next tab stop.
Enter key (return)
The Enter key terminates
is executed when you pres
EnterkeyReturnEnterLinefeed
a command line. The command you have entered
s this key.
Caps Lock key
The Caps Lock key activates the Caps Lock mode, and the corresponding
icon is displayed in the Windows information area. In Caps Lock mode, all
of the characters you type appear in upper case. In the case of overlay
keys, the character printed on the upper left of the key will appear when
that key is pressed. To cancel the Caps Lock function, simply press the
Caps Lock key again.
ShiftkeyCapsLock
Shift key
The Shift key ca
keys, the chara
keyispressed.
ShiftkeyShift
uses uppercase characters to appear. In the case of overlay
cter printed on the upper left of the key appears when that
Fn key
Fn
The
"
Function ke
Fnkey
key enabl
es the special functions indicated on overlay keys (see
ys and key combinations", Page 25).
Cursor keys
The cursor
left, or ri
CursorkeysCursorcontrol
keys move the cursor in the direction of the arrow, i.e. up, down,
ght.
Windows key
The Windows key switches between the start screen and the last used
application.
Windowskey
Menu key
The Menu key opens the menu for the active application.
24Fujitsu
Working with the notebook
Separate number block
NumerickeypadSeparate numerickeypadNumLock
The keyboard of your notebook has a separate number block on the far right.
Function keys and key combinations
Keycombinations
The following description of the function keys and key combinations applies to Windows
operating systems. Some of the functions described below may not work in other
operating systems and with some device drivers.
Other key combinations are described in the relevant manuals supplied
with your application programs.
Key combinations are entered as follows:
► Press the first key in the combination and keep it pressed.
► While holding the first key down, press the other key or keys in the combination.
F
If the key combination
Fn
+
is pressed: Instead of the imprinted standard functions
of the function keys, the Fn functions can be executed by pressing the keys directly.
Function keyDescription
Switch microphone on/off
This function key switches the microphone off and on.
F1EnableDisable
Switching the loudspeakers on and off
Use this function key to switch your notebook’s loudspeakers off
and on.
F2LoudspeakersLoudspeakers
Decrease volume
This function key reduces the volume of the built-in loudspeakers.
ume
F3Vol
Fujitsu25
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