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EPN Vol.153
Date : June 26. 2002
Re : After service procedure for FinePix S2Pro
Dear Sirs,
The after service procedure for FinePix S2Pro is as follows.
(1) If a camera has a malfunction and is sent back from a customer, all of the distributor must examine the
cause of the malfunction.
(2) If the malfunction is caused by a digital processing unit, the distributor must repair the malfunction.
----------(This procedure is the same in consumer digital cameras)
(3) If the malfunction is caused by “Camera body”
referring to the service manual.
* See the attached copy for the procedure. This procedure is written in the service manual.
(4) The faulty Camera Body has to be sent to the following address with “Malfunction report C”.
As for the “No. of Camera body
The Camera body number refers to the date when the body was produced
(5) If a malfunction camera body arrives at Nikon within one year from the date of the production, Nikon will
repair it free of charge.
Distributor To whom the units will be sent
Fuji Photo Film U.S.A., Inc. Nikon Inc. U.S.A.
Fuji Photo Film (Europe) GmbH. Nikon GmbH.
[European distributor]
Fuji Film Ostereich GmbH
Fujifilm Danmark A/S
Belgian Fuji Agency S.A.
Fuji Finland Oy
Fuji Film France S. A.
Fuji Film Hellas S. A.
Icephoto
Fujifilm Nederland B.V.
O. N. C. E. A. S. SpA
Axel Johnson
FUJIFILM Portugal LDA
FFES
Fuji Film Sverige AB
Fuji Film Dielsdorf Ltd.
Sinfo Fotografcilik ve Sinemaclik A. S.
Fuji Photo Film(U.K.) Ltd. Nikon GmbH.
Other distributors(*)
(*) Fee for the transportation from a distributor to FTYO should be paid by the distribut or.
Fee for the transportation from FTYO to a distributor should be paid by FTYO.
”, see the attached copy where it is stamped.
From : EIP Div, Fujifilm / K.Nakada
, the distributor must replace the Camera Body by
.
Western Regional service manager
Mr. BROCKS
Service manager
Mr. J.HOFMANN
Fuji Photo Film (Europe) GmbH.
Mr. Nobuhira
*From Fuji Photo Film (Europe) GmbH., the
Camera Body Repair unit will be sent to Nikon
GmbH.
Service manager
Mr. J.HOFMANN
Fuji Photo Film, Co. Ltd.,
EIP Div.
Ms. Kameyama
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When Fuji distributors have a technical question on the service manual or a technical problem at
repairing, please contact Mr. Suzuki or Mr.Endo (depend on area) of QA dept./ FTYO
Name Fax e-mail Address
Mr.Suzuki
Mr.Endo
If you have any questions, please ask us freely.
Yours sincerely,
+81 48 462 6989
masami_suzuki@fujifilm.co.jp
sendo@den.fujifilm.co.jp
13-45, Senzui 3-Chome,
Asaka-shi, Saitama-ken,
Japan