FrontRow Juno Connect Configuration Manual

Juno Connect

CONFIGURATION GUIDE

YOU’RE ABOUT TO MAKE
LEARNING MORE ACCESSIBLE

Welcome to FrontRow — the teacher- and tech-friendly way
to improve the learning environment in every classroom.

To make your configuration of the FrontRow Juno Connect
as efficient as possible, we recommend that you first read
the section in this guide called Before You Begin.

If you follow the steps set out in this Configuration Guide
and organize everything you need beforehand, you’ll find
setting up your FrontRow Juno Connect classroom
communication system to be quite simple. Of course, if you run
into any obstacles, you can always find contact information
for our technical support representatives at www.gofrontrow.
com/contact-us.

Thank you for choosing FrontRow! You're just steps away
from a more productive classroom.

CONTENTS

Step 1: Before You Begin .......................................................................1

Step 2: Getting Your Configuration Files ..........................................................4

Step 3: Preparing for Configuration ..............................................................5

Step 4: Configuring Juno Connect ...............................................................9

About ...................................................................................10

Load/Save . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11

Intercom/PA Audio........................................................................11

System Settings ..........................................................................12

Beacon..................................................................................14

Network/COM ...........................................................................16

Command Line ...........................................................................17

Shortcuts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17

Action Creator ...........................................................................18

Event Creator ............................................................................19

Appendix A: Control Commands for Juno Connect................................................21

Appendix B: Configuration File Settings .........................................................24

Appendix C: Troubleshooting ..................................................................25

Step 1:

Make sure you’ve got everything you need to install your FrontRow Juno Connect. By taking the time to prepare, you’ll
help ensure the actual set-up is as quick and problem-free as possible.

1. Visualize your goal

When your FrontRow Juno Connect is installed, it may look something like this:

Before you begin

LAN

1

3. What do you want to control? How do you want to control it?

Power

NOTE: This is a schematic illustration
intended to clarify the r
components to each other
of jacks shown he
true position on specific devices.

Power

Your Juno Connect can let teachers control or communicate with practically any device or person. Now is the time to
plan what you want to do.

Example 1: Typical setup with projector

In this example, the Juno Connect works to turn a projector on and off, switch inputs or execute any command the
projector has in it’s control library, If FrontRow Conductor™ is being used in the school, the Juno Connect can also
initiate intercom calls and trigger alerts. In combination with powerful tools like FrontRow Maestro™, this can allow you
to ‘network’ and manage projectors that are otherwise not online. Below are the basic connections for controlling a
projector serially.

Juno Connect Tower

RS232

AUDIO

AUDIO

NETWORK

Projector

Computer

DVD

Player

LAN

USB

elationship of

. The location

re may not reflect their

2

Cat 5 cable

Serial cable

USB cable

Audio Cable

4. Gathering information

You will save a lot of time by working with the school to:

• Make a list of all rooms to be outfitted and the equipment to be controlled in each

• Set aside IP addresses for each Juno Connect, and any other FrontRow components or servers

To help organize this important information, we have a Project Planning Template available for you to download at
www.gofrontrow.com/guides-resources. Of course, you can also create your own. It should look something like this:

3

Step 2:

Your Juno Connect needs information about the other devices it needs to communicate with, and how. If your
configuration — the collection of commands you want to issue from Juno Connect and the devices you want to control
— is the same in each room in your installation, then you will need only one configuration base file which you will modify
with specific IP addresses unique to each room. If the situation is different from room to room, you will need different
base files that are tailored to each configuration.

There are several ways to create your configuration files:

• Go to gofrontrow.com/guides-resources and find the Configuration Files & Scripts section, then the Juno Connect
heading. Each Base Configuration File stored here includes the control logic programming needed for the most
common applications.

• If your configuration is uncommon enough that it’s outside the scope of the configuration files, and you have some
basic familiarity with programming, you can easily build your own user interface designs or control logic programming.
When configuring your Juno Connect, we recommend using Chrome, Firefox or Safari browsers.

Getting Your Configuration Files

4

Step 3:

Preparing for Configuration

Estimated time for this step: 5-10 minutes per Juno Connect

Here’s where you wake up your Juno Connect and let it know what its mission is. You can of course reconfigure it at any
point if your setup changes or you make a mistake — but it’s best to plan ahead so that you don’t have to (see Step 1).

For greatest efficiency, we recommend configuring all of your Juno Connect systems all at once in the office prior to
going to the installation site, but you can also do it room by room at the school if you prefer.

1. Gather your configuration tools

To configure your Juno Connect systems you will need to collect:

• Your Juno Connect systems

• Enough Cat 5 cable to connect between the Juno Connect Tower and the computer you will use for configuring

the device

• A computer with RJ45 connection and a web browser installed (Chrome, Firefox or Safari recommended)

• A completed ezRoom Installer Planning Template or other detailed information about the school’s available
IP addresses for your Juno Connect systems, and other components (see Step 1)

• Your Base Configuration File(s) (see Step 2)

2. Connect your configuration setup

Take your first Juno Connect and connect it to your configuration equipment as shown here.

• Connect your laptop computer’s LAN port to the Juno Connect LAN port with a CAT-5, or network, cable.

• Change the IPv4 address on your laptop to static address 192.168.1.100. See Step 3 for instructions.

Juno Connect Back

5

3. Give your computer a static IP address

For the duration of the configuration, your computer needs to have a specific IP address. Here’s how to change your
computer’s wired network adapter from automatic (DHCP) to fixed (static):

a. Windows XP

1. Open Windows Start menu.

2. Open Control Panel.

• Classic view: Open Network Connections

• Category view: Select Network and Internet Connections, and then Network Connections.

3. Double-click on your active LAN or Internet connection.

4. Click Properties. This opens the Local Area Connections Properties window. Proceed to 3c.

b. Windows 7

1. Open Windows Start menu. Type “network and sharing” into the Search box in the Start Menu and select
Network and Sharing Center when it comes up.

2. When the Network and Sharing Center opens, click on Change adapter settings.

3. If you have a wireless internet connection active, right-click on the icon and temporarily disable this connection
for best results.

4. Right-click on your active LAN or Internet connection and select Properties. This opens the Local Area
Connections Properties window.

c. Windows 8

1. Invoke the charms bar and click Search. Type “network and sharing” into the Search box and select Network
and Sharing Center when it comes up.

2. When the Network and Sharing Center opens, click on Change adapter settings.

3. If you have a wireless internet connection active, right-click on the icon and temporarily disable this connection
for best results.

4. Double-click on your active LAN or Internet connection then select Properties. This opens the Local Area
Connections Properties window.

d. Windows 10

1. Right-click the Windows start icon in the lower left of the screen then click Network Connections.

2. If you have a wireless internet connection active, right-click on the icon and temporarily disable this connection
for best results.

3. Double-click your active LAN (Ethernet) connection then select Properties. This opens the Local Area
Connections Properties window.

6

e. Local Area Connections Properties (Windows)

1. In the General tab, highlight the Internet Protocol Version 4 (TCP/IPv4) or Internet Protocol
(TCP/IP) item, and click Properties.

This opens the Internet Protocol (TCP/IP) Properties window.

6. In the General tab, click Use the following IP address, and enter:

• IP address: 192.168.1.100

• Subnet mask: 255.255.255.0

• Default gateway: Leave blank

NOTE: We recommend 192.168.1.100 as the standard IP address; however, you may need to use a different
address if you are using a local switch already using this address

7. Leave the Use the following DNS server addresses fields blank

8. Click OK.

9. Click OK to close each window

NOTE: to change your computer back to DHCP follow the same process but select “Obtain an IP

address automatically” from the General network page.

7

f. Mac OS X

1. Click the Apple icon in the upper left hand corner of your screen.

2. Click the System Preferences option.

3. In the Internet & Network section click the Network icon.

4. Select the network connection you use to connect to the internet — the one that has a green dot in front of it.
The green dot means the connection is active.

5. Click the Configure button which is close to the bottom of the screen.

6. Click the Configure IPv4 drop down box and select the Manually option.

7. Enter:

• IP address: 192.168.1.100

• Subnet mask: 255.255.255.0

• Router: Leave blank

NOTE: We recommend 192.168.1.100 as the standard IP address; however, you may need to use a different
address if you are using a local switch already using this address.

8. Click Apply Now.

8

Step 4: Configuring Juno Connect

Your Juno Connect has several parameters that can be configured to tell it how to communicate with other devices in an
ezRoom or Conductor installation. While each installation is different most of the default parameters will be appropriate.

Open a web browser on your laptop and in the URL field type the IPv4 address 192.168.1.103 and press enter. This is the default
static IP address of the Juno Connect and will likely be changed when you configure it per the school’s IP addressing scheme.

• You will be connected to your Juno Connect and see a screen like this:

9

2. About

Device Information

The name you choose should contain meaningful information, such as the classroom number, so that a person accessing the
device remotely will have appropriate context. Also on this screen you can see the device MAC address and firmware version.

Password

If the project requires it you can password-protect the Juno Connect configuration screens by setting a password. If setting a
password for the first time, the “old password” is calypso. Choose a new one based on the school’s guidelines and record the
information. The user name is always admin.

Audio Subsystem Information

Displays information about the audio subsystem including serial number and firmware version.

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3. Load/Save

The set of configuration parameters created in this interface can be saved in a file for use with other Juno Connects. In this
section you would “save” a configuration file or “load” a file from a location on your computer. Some of the parameters would
still need to be changed (e.g., the IP address).

Load Configuration

Browse for a previously saved Juno Connect configuration file an load it on this device.

NOTE: Configuration files created on FrontRow devices (e.g. Smart Receiver, CM3000) are not compatible between device types.

Save Configuration

Save the configuration file from this device for use on other Juno Connects.

NOTE: Configuration files created on FrontRow devices (e.g. Smart Receiver, CM3000) are not compatible between device types.

4. Intercom / PA Audio

These settings are for use when installed with the Conductor IP-based Paging, Intercom and Bell system or with a 29V, 70V, or
100V analog paging system.

Incoming Audio

The PA volume is the volume of incoming audio from Conductor (pages, bells and intercom) and does not affect the volume
of the local (in room) audio. PA Release is the amount of time it takes for the local (in room) audio to return to normal volume
after an incoming audio stream from Conductor.

Outgoing Audio (talk-back)

Gain setting for the audio sent back to the front office from the in-room intercom microphone, i.e. the wall (CB75) or ceiling
(CB85) unit. The gain setting for the pendant microphone when used as the intercom microphone is fixed.

Push to Talk Mode

When used with a CB75 push-to-talk microphone, the push button can be configured in one of three ways:

• Disabled - audio from the in-room microphone can be heard in the front office with no action from the user in
the room.

• After push - audio from the in-room microphone can be heard in the front office with no action from the user in the room
until the button is pushed. Thereafter, the user must push the button in the room to activate the microphone.

• Always - audio from the in-room microphone will not be heard until and unless the user in the room is pushing the button.

Analog Page Override

For use with 25V, 70V and 100V analog paging systems. The Juno Connect will mute all audio in the room when an
announcement is made over the facility’s paging system. Analog page override requires a connection to the facility’s PA system.
For information about connecting the page override function to the PA system, see Page Override Module Installation Guide.

Attenuation. Set the attenuation level applied to the audio in the classroom when an announcement is made over the school
PA system. The default setting (10) mutes the in-room audio when an announcement is made.

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PA Release. Sets how quickly the in-room audio returns to its previous level after the announcement is complete

Sensitivity. Sets how sensitive the trigger will be for muting the system. The lower the setting, the lower the sensitivity will be.

While music is playing in the classroom, make a long announcement over the PA system. Adjust the sensitivity control until you
just mute the music. When the announcement stops, the music should return to full volume.

4. System Settings

These settings affect the local audio in the room (microphones and auxiliary sources) and other device settings

Volume

Adjusts the master volume of all the inputs together (microphones and auxiliary sources). Individual volumes can be adjusted
based on relative volume of devices or microphones. Note that this is not a permanent setting — it will change when the
volume is changed in other ways, e.g., using Teacher Edition or Encore software, via voice commands, or via control devices
such as the CB6000, or even the knob on a CB75.

Microphone Volume

Each microphone in the room can have a different volume setting. For example, student microphones can be set at a lower
volume than the teacher’s microphone. Adjusting the master volume will keep the same relative difference between the
microphones.

Aux Input Volume

Adjusts the individual volumes of the auxiliary inputs. Each input can have a different volume setting. For example, a DVD
player can be set at higher volume than the teacher’s computer. Adjusting the master volume will keep the same relative
difference between the inputs.

OptiVoice

OptiVoice is a tool that strengthens consonant sounds critical to conveying meaning in speech. For low background noise
environments and for a more natural reproduction of voice, use the low setting. For environments with higher background
noise that can mask consonant sounds, use the mid or high setting.

PrioriTeach

Enable this setting to give the teacher microphone priority over all other in-room audio.

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Command Channel

Set the channel (A or B) for which channel the teacher mic is using as the command channel for voice commands.

Equalizer

Control individual aspects of the sound from your audio devices such as the bass, middle and treble frequencies.

Microphone Button Mode

The teacher microphone button can be configured to trigger any defined event or to control the system with voice commands.
If using to trigger an event, choose Mic button press as the Trigger when defining an event. For voice control, choose the
triggers in quotes (e.g. “Power Up”, “Freeze screen”, etc.) when defining the events (for more information on defining events,
see section 8 - Event Creator).

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5. Beacon / LCD

Overview

This page is where you set the color and behavior for the device’s LCD screen, as well as any tone associated with a
given alert state.

Select a primary color or Do Nothing. Do Nothing will leave the LCD screen unchanged from its current color. In the
Pattern column, select Solid or a second color that will alternate with the primary color.

IMPORTANT: The ALERT FUNCTIONS should be configured in accordance with the school’s Emergency
Preparedness Plan. Download and review the FrontRow Guidelines for a Successful Conductor Deployment at
gofrontrow.com/guides-resources for more information.

System Functions

System On: Displayed when the system is powered on and an audio signal is present (after 30 minutes of no activity the

LCD screen will turn off).

Voice Command: When holding down the mic button, lets teachers know that the system is ready to receive the voice

command. Only available if the system has been set to Voice command mode (see System Settings page).
Recording: Active when a lesson capture has been initiated using Teacher Edition software. Requires a USB connection to the
computer. Helps teachers understand that a recording is in progress.

Recording Paused: When the lesson capture is paused, the LCD screen will show this state.

Intercom: Lets teachers know that a two-way intercom call is active between the classroom and the office, muting all other

audio sources. (When used with Conductor)

Paging: Lets teachers know that a one-way PA announcement is being played through the system, muting all other audio
sources. (When used with Conductor)

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Alert Functions

Alert Delivered: When a Conductor HTTP alert call is sent, usually by pressing a button in the classroom (on the wall, in

software, or using the mic), this automatically confirms to teachers that the alert was delivered to the Conductor Notifier over
the network.

Alert Acknowledged: When a person presses the “Acknowledge” button in the Conductor Notifier, this state is activated on
the device that sent the alert (or is acting as the alert proxy). By default, this function returns to the normal System On state
after 5 minutes (not user changeable). In this way, a teacher can see that a person has seen their alert.

Campus Attention: When an alert is triggered from a classroom, it may be useful to let other classrooms know that this
has occurred, so that they can be better prepared for instructions. By sending a command to the broadcast IP address of
the subnet that Conductor is on, all supported devices will activate this function for a period of 4 seconds. To enable this to
happen automatically, add a network command action to the event that makes the Conductor HTTP alert call. For example:

#NET[F2, I192.168.1.255, P7262, ‘#PAS[“CAS”];’];

To make this a manual function that is initiated by the office manager or other personnel, create a button in Conductor which
sends the #PAS[‘CAS’]; command to the broadcast IP address (e.g., 192.168.1.255) of the subnet that Conductor is on.

Priority Alerts: As schools may want to have different colors and behavior for different types of situations, there are 5
different Priority Alert modes. Typically these will be programmed into various alert buttons in Conductor, using a control
action in a trigger script. The commands to use in the control actions are shown below. For all FrontRow devices to receive
the command at once, set the control action to be sent to the broadcast IP address of the subnet Conductor is on (e.g.,

192.168.1.255).

Testing

Press the “Test” button to see a 5 second example of your alert settings (note that the tone will not be played). This test uses
the values currently selected on the web page, not the saved values.

You can also use the Command Line page to test your alert settings. The commands are shown below in order of priority. For
example, a Priority Alert will override an Alert Delivered function, changing the state of the device’s LCD screen. All Priority
Alerts have the same priority and the device will display the most recent one received.

Campus Attention #PAS[‘CAS’];

Alert Delivered #PAS[‘ADS’];

Alert Acknowledged #PAS[‘AAS’];

Priority Alert, mode 1 #PAS[‘HPS’]; or #PAS[‘HPS’,M1];

Priority Alert, mode 2 #PAS[‘HPS’,M2];

Priority Alert, mode 3 #PAS[‘HPS’,M3];

Priority Alert, mode 4 #PAS[‘HPS’,M4];

Priority Alert, mode 5 #PAS[‘HPS’,M5];

Alert (any type) off #PAS[‘OFF’];

NOTE: The FrontRow alert notification feature is not intended to nor can it prevent emergencies. FrontRow Calypso LLC, its agents, employ­ees, subsidiaries, affiliates and parent companies are not responsible for individual applications of the alert notification feature or related
equipment, and shall be exempt from liability for any loss, damage, injury or other consequence arising directly or indirectly from said
application. In the event of misuse or malfunction of the equipment or any of its components or features, FrontRow Calypso LLC, its agents,
employees, subsidiaries, affiliates or parent companies shall be exempt from liability for any loss, damage, injury or other consequence
arising directly or indirectly therefrom.

15

6. Network / COM

Network Configuration

Automatic IP Configuration (DHCP) Use this setting to have this device request an IP address from a DHCP server; this
should be enabled only if the IT department has a DHCP server online and has set up static (fixed) IP address reservations
for FrontRow devices; otherwise manually enter the IP address reserved for the device in the IP Address field. It is highly
recommended that static IP addresses be used.

IP Address The field displays and also enables entering (changing) the IP address for the device; while the default address is

192.168.1.103. You must use the address provided by the IT department and ensure that each device has a unique address.

IP Subnet Mask Provided by the IT department; if used as part of a Conductor system, the subnet mask must be

255.255.255.0.

Router IP Address Required when this device is in a network in which router switches determine connectivity across subnets.
Provided by the IT department.

Primary NameServer IP Address Optionally provided by the IT department. Rarely used with this device, only enter an IP
address here if specifically requested by the IT department.

Secondary NameServer IP Optionally provided by the IT department. Only enter an IP address here if specifically requested
by the IT department.

Network ports (CNAP, HICP) Under rare conditions, it may be necessary to change the network communication ports used
by other devices and software to communicate with this device. If a such a change is necessary, please direct your browser to
the /cfg/advanced.htm page for this device and refer to the help there.

Serial Port Configuration

Baud Rate Specifies the data speed at which this device should communicate with the attached serial device; while 9600 and
19200 are typical for projectors, data speeds vary by manufacturer.

Stop Bits Specified by the manufacturer of the connected serial device, but is typically 1.

Parity Specified by the manufacturer but is typically None.

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7. Command Line

Enter Command

Use this section to test commands sent to a device to verify that it performs the action desired. Use the drop down list to
select examples of FrontRow command protocols.

8. Shortcuts

Shortcuts

Shortcuts are name substitutions. Defining Shortcuts makes deployment of multiple FrontRow devices of the same type
easier. Use Shortcuts in defining actions that represent the IP addresses of the devices you’ll control. This means that your
configuration file can be written as a template with IP addresses explicitly defined in only one place (the Shortcut), needing to
be changed only once rather than repeatedly throughout your Actions. This saves a tremendous amount of labor as you re-use
the configuration file to control new devices from room to room.

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9. Action Creator

Actions are specific instructions that are sent to specific devices (e.g. to turn a projector on or change inputs on a projector).
Once defined, you will link them to various Events which can be triggered in a variety of ways, including voice commands.

To create an Action:

1. Click New

2. Name the Action

3. Enter the action string or Command

Actions can be created using two methods:

1. Using a wizard

• Select an Action Type using the drop-down list

• Enter the syntax necessary to build the specific action

2. Using a Template

• Select an Template using the drop-down list

• Edit the syntax necessary to build the specific action (e.g. IP address)

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10. Event Creator

With your collection of discrete Actions defined, you can now specify what Events will cause one or more of those Actions to
be executed. Events can be triggered in a variety of ways, via Voice Command, Encore and Teacher Edition software, FrontRow
Control panels, a FrontRow push button (CB75 microphone or CB50) or from a non-FrontRow GPI trigger.

To create an Event:

1. Click New

2. Name the Event

3. Choose a Trigger. A trigger is a way to invoke the event you are building.

Triggers can be physical devices such as a non-FrontRow push button connected to the GPI (GPI open / close), or a

FrontRow device connected to the RJ45 intercom jack (Wall knob press, release, turn right, or turn left). A voice command
can also be a trigger. Voice commands are the words in quotes (“Power up”, “Shut down”, etc.). The Mic button press
trigger is on the Teacher worn microphone. A press and hold will trigger the defined event. In order for this functionality
to work, the microphone must be programmed for trigger mode. This is done via the System Settings page. A system
with the trigger function enabled, will have the voice command function disabled. You can have multiple Events with the
same input trigger. When that defined trigger is detected by the device all the matching Events will be executed in no
particular order. For each such Event, the Actions for the Event will execute according to that Event’s mode setting (see
below); however, Actions for different Events may be intermingled with each other. If you care about the order in which
Actions happen, put them all in a single Event and set the mode to Each (in order).

4. Choose a Mode. The mode determines how and in what order each action in the event will be invoked.

All (in parallel): All actions for the event will be executed but in no particular order. When order does not matter but you

want things to happen as quickly as possible, this is the recommended choice.

Each (in order): Actions for the event will be executed in the order listed. This is useful when the order matters to you; for
example, turning off a projector before retracting a projector screen. To change the order of the actions in the event, drag
actions up or down with the three lines next to the action name.

One per call (in sequence): The actions will be treated as a loop, executing the next Action in the series each time the
Event is initiated (e.g., with 2 actions: Action 1 on the first button press, Action 2 on the second button press, Action 1 on
the third button press, etc.). This is useful for toggle functions like power or mute.

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5. Add Actions

Actions can be added and will be invoked according to the mode chosen in step 4. To add actions, select them and click

Add Selected. Actions can be reordered by clicking and dragging the lines to the left of the action name in the Current
Action List.

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Control commands for the

Appendix A:

Juno Connect

The following commands can be used in Actions to control how a Juno Connect handles audio:

ICR-01 Smart Receiver / Juno Connect Master Volume Commands*

Syntax: #AUDn[Mute,Volume];

Name Required/Optional Data Type Format Description

n Required Constant 1 Denotes the sub-device. Since the

Juno Connect has only one sub
device, this is always 1

Mute Optional Variant MCommand

where Command is 0, 1, or +

Volume Optional Variant VCommand

where Command is an integer
from 1 to 100, +, or -. The + or

- may be followed by a single
digit (1-9) indicating the change
in volume steps to be made. If
no digit is entered, the volume
will increment by one.

Examples:
Unmute and increase volume: #AUD1[M0,V+];
Unmute and decrease volume by 2 steps: #AUD1[M0,V-2];
Set volume to 10% of maximum: #AUD1[V10];
Mute: #AUD1[M1];
Unmute: #AUD1[M0];
Toggle mute: #AUD1[M+];
Query current settings (returns value of input, mute, and volume): #AUD1[];

Audio mute:

• off (0);

• on (1); or

• toggle (+)

Sets the audio volume to:

• the percentage of maximum
volume corresponding to the
integer used;

• an increase in volume (+) by n
steps (+n); or

• a decrease in volume (-) by n
steps (-n)

*For complete programming guidance, refer to the Calypso Action Control Language (CACL) manual found on the
Guides and Resources page. www.gofrontrow.com/guides-resources.

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Network (NET) Commands*

Syntax: #NET[Connection, String Type. Device ‘Command’];

Name Required/Optional Data Type Format Description

Connection Required Variant Fn

where n is 1 or 2

String Type Optional Variant Tn

where n is 1 or 2

Device Required Variant If using Shortcuts (recommended):

@{shortcutname}

For explicit device references:

IAddress, PPort

Default port is 7267

Defines the connection type:

• TCP/IP (1)

• UDP (2)

Defines the string type:

• ASCII string (1)

• HEX string (2)
If you leave StringType blank,
a default of T1 is assumed

A string expression that is the
valid name of a shortcut (see
section 8) or the IP address
and port of the device being
controlled.

Command Required Variant Specific to device. For device

commands, see manufacturers
instructions

Example: (increments the audio input channel of a Juno Connect by one over TCP/IP protocol using an ASCII string):
#NET[F1,@{shortcutname},’#AIN1[I1,L+];’];

A string expression that
contains the command.

Intercom (HTP Commands

Syntax:#HTP[http://Server/calypso/conductor/?/call/Device];

Name Required/Optional Data Type Format Description

Server Required Variant If using Shortcuts (recommended):

@{shortcutname}

For explicit device references:

IP address of the Conductor server

Device Required Variant If using Shortcuts (recommended):

@{shortcutname}

For explicit device references:

IP address of Juno Connect or Smart
Receiver

A string expression that is
the valid name of a shortcut
(see section 8) or the IP
address of the Conductor
server.

A string expression that is
the valid name of a shortcut
(see section 8) or the IP
address of a Juno Connect
or Smart Receiver located on
the network.

Example: (initiates an intercom request to the admin station located in the office):
#HTP[http://@[servername]/calypso/conductor/?/call/@][roomedevicename}];

For network (NET) commands, we recommend using UDP (“F2”) as the preferred
protocol as it tends to be faster.

22

23

Appendix B:

Custom Device Name Yes

Password Required Yes

Password Yes

Incoming Audio Settings Yes

Outgoing Audio Settings Yes

Push to Talk Mode Yes

Analog Page Override Settings Yes

Master Volume No

Microphone Volumes No

Aux Input Volumes No

OptiVoice No

PrioriTeach No

Command Channel No

Speaker EQ Calibration No

Equalizer No

Microphone Button Mode Yes

Beacon Brightness (Smart Receiver only) Yes

System On Yes

Backup PoE Power Yes

Voice Command Yes

Recording Yes

Recording Paused Yes

Intercom Ye s

Paging Yes

Alert Delivered Yes

Alert Acknowledged Yes

Campus Attention Ye s

Priority Alert, mode 1: Ye s

Priority Alert, mode 2: Ye s

Priority Alert, mode 3: Ye s

Priority Alert, mode 4: Ye s

Priority Alert, mode 5: Ye s

Network Configuration Yes

Serial Port Configuration Ye s

Shortcuts Yes

Actions Yes

Events Yes

Configuration File Settings

Setting Saved in Configuration File

About

Intercom / PA Audio

System Settings

Beacon / LCD

Network / COM

Shortcuts

Action Creator

Event Creator

24

Appendix C:

I can’t remember what IP address I changed the Juno Connect to, and now I can’t communicate with it

1. Remove the four slot connector from the COM port

2. Disconnect the serial cable (if connected) from the connector

3. Build a shorting plug by connecting the TX and RX lines of connector

4. Power down the Juno Tower

5. Insert the shorting plug (connector) into the COM port

6. Power up the Juno Tower and remove the shorting plug within 3 to 4 seconds

7. If the reset was not successful try again with a shorter or longer time duration before pulling out the plug.

8. A hardware reset changes the IP address back to the default (192.168.1.103)

9. The web-access password will be reset back to ‘calypso’ (login name remains admin), though the state of password protection
will not change (active or in-active as before). No other settings are changed.

I can’t remember what web access password I set for the Juno Connect, and now I can’t log onto it

• Reset the Juno Connect to its default web access password (‘calypso’) by following steps 1 - 9 above.

I’ve connected a new Juno Connect to my computer for configuration but can’t communicate with it

®

• If you are using a Windows
enter: ARP -D IPADDRESS (e.g., ARP -D 192.168.1.104)

computer, clear the ARP cache. From the command prompt,

Troubleshooting

I’ve connected the serial cable from the Smart Receiver to the projector and I’ve verified that baud rate and other set­tings are correct, but I still can’t control the projector.

• Try switching the TX and RX wires. In a 9-pin connector the standard is to use pins 2 and 3 for TX and RX, but there is no
standard as to which is which. Most manufacturers use pin 2 for TX and pin 3 for RX, but over 10% use the reverse.

I’ve forgotten my password and need to reset the device.

• Resetting your Smart Receiver involves the same procedure as that for many FrontRow devices: briefly shorting the
RX and TX terminals.

1. Create a shorting connector by inserting the ends of a piece of wire into a Phoenix connector where the RX and TX will

be when plugged in to the serial control port, and tighten the screws.

2. With the device powered down, insert the shorting connector into the serial control port.

3. Power up your Smart Receiver.

4. After 3 seconds remove the shorting connector.

5. If the you still find that the password has not been reset, repeat the procedure with slightly more time or slightly

less time.

25

Installer Assistance: www.gofrontrow.com

USA/Global Canada Australia Scandinavia

1690 Corporate Circle 6950 Creditview Road, 629 Nudgee Road Kongebakken 9
Petaluma, CA 94954-6712 Unit 1 Nundah QLD 4012 2765 Smørum
United States Mississauga, ON L5N 0A6 Australia Denmark
toll-free: 800.227.0735 Canada tel: [phone] tel: [phone]
tel: [phone] toll-free: 800.340.9894 fax: [phone] fax: [phone]
fax: [phone] tel: [phone] www.gofrontrow.com www.gofrontrow.com
www.gofrontrow.com www.gofrontrow.com

The FrontRow alert notification feature is not intended to nor can it prevent emergencies. FrontRow Calypso LLC, its agents, employees, subsidiaries,
affiliates and parent companies are not responsible for individual applications of the alert notification feature or related equipment, and shall be exempt
from liability for any loss, damage, injury or other consequence arising directly or indirectly from said application. In the event of misuse or malfunction of the
equipment or any of its components or features, FrontRow Calypso LLC, its agents, employees, subsidiaries, affiliates or parent companies shall be exempt
from liability for any loss, damage, injury or other consequence arising directly or indirectly therefrom.

© 2017 FrontRow Calypso LLC Phonic Ear, FrontRow, Calypso and the names of Phonic Ear, Calypso, and FrontRow products are trademarks or registered
trademarks of FrontRow Calypso LLC in the U.S. and other countries.

821-5082-146/Rev. E 0317