FRITZ WLAN-7340 User Manual

Installation,
Configuration
and Operation

FRITZ!Box

Fon WLAN 7340

Legal Notice

FRITZ!Box Fon WLAN 7340

This documentation and the software it describes are protected by copyright. AVM grants the non­exclusive right to use the software, which is supplied exclusively in what is known as object code
format. The licensee may create only one copy of the software, which may be used exclusively for
backup use.

AVM reserves all rights that are not expressly granted to the licensee. Without previous approval
in writing, and except for in cases permitted by law, it is particularly prohibited to

• copy, propagate or in any other manner make this documentation or this software publicly ac-

cessible, or

• process, disassemble, reverse engineer, translate, decompile or in any other manner open

the software and subsequently copy, propagate or make the software publicly accessible in
any other manner.

The licensing conditions are specified in the FRITZ!Box Fon WLAN 7340 user interface: Open the
user interface as described on “Opening the User Interface” from page 26, click the question mark
icon at the upper right, and open the “Legal Notice”.

This documentation and software have been produced with all due care and checked for correct­ness in accordance with the best available technology. AVM GmbH disclaims all liability and war­ranties, whether express or implied, relating to the AVM product’s quality, performance or suitabi­lity for any given purpose which deviates from the performance specifications contained in the
product description. The licensee bears all risk in regard to hazards and impairments of quality
which may arise in connection with the use of this product.

AVM will not be liable for damages arising directly or indirectly from the use of the manual or the
software, nor for incidental or consequential damages, except in case of intent or gross negli­gence. AVM expressly disclaims all liability for the loss of or damage to hardware or software or
data as a result of direct or indirect errors or destruction and for any costs (including connection
charges) related to the documentation and the software and due to incorrect installations not per­formed by AVM itself.

The information in this documentation and the software are subject to change without notice for
the purpose of technical improvement.

We offer a manufacturer’s warranty for this original product. The warranty conditions are presen­ted in the “Manufacturer’s Warranty” on page 124 of this manual.

© AVM GmbH 2010 - 2011. All rights reserved. Documentation release 03/2011

AVM Audiovisuelles Marketing
und Computersysteme GmbH
Alt-Moabit 95
D 10559 Berlin

Germany

AVM in the Internet: www.avm.de/en
Trademarks: Unless otherwise indicated, all trademarks mentioned are legally protected trade-

marks owned by AVM GmbH, especially product names and logos. Microsoft, Windows and the
Windows logo are trademarks owned by Microsoft Corporation in the USA and/or other countries.
Bluetooth is a trademark of Bluetooth SIG, Inc. licensed to AVM GmbH. All other product and com­pany names are trademarks of their respective owners.

AVM Computersysteme
Vertriebs GmbH
Alt-Moabit 95
D 10559 Berlin

Germany

2

Contents

Symbols and Highlighting . . . . . . . . . . . . . . . . . . . . . . . . . 7

I CONNECTING AND OPERATION . . . . . . . . . . . . . . . . . . . . . . 8

1 Security and Handling. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

2 FRITZ!Box Fon WLAN 7340 . . . . . . . . . . . . . . . . . . . . . . . . 10

2.1 Package Contents. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

2.2 Operation Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

3 Connecting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

3.1 Connecting to Electrical Power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

3.2 Connecting the Computer(s) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

3.3 Connecting Computers to the LAN Port . . . . . . . . . . . . . . . . . . . . . . . . 15

3.4 Connecting Computer(s) Wirelessly via WLAN . . . . . . . . . . . . . . . . . . 17

3.5 Connecting to the DSL Line . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

3.6 Connecting to the Analog Telephone Line. . . . . . . . . . . . . . . . . . . . . . 22

3.7 Connecting to the ISDN Line . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

3.8 Connecting Telephone, Fax, or Answering Machine. . . . . . . . . . . . . . 24

3.9 Connecting IP Telephones . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

4 Opening the User Interface. . . . . . . . . . . . . . . . . . . . . . . . 26

4.1 Password Protection. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

4.2 Saving Your Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

5 Internet Connections. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

5.1 Configuring an Internet Connection Automatically over DSL . . . . . . . 30

5.2 Configuring the Internet Connection via DSL Using the Wizard. . . . . 32

5.3 Configuring the Internet Connection via DSL Manually . . . . . . . . . . . 32

5.4 Internet Connection via Cable Modem . . . . . . . . . . . . . . . . . . . . . . . . 33

5.5 Internet Connection via the Mobile Telephone Network . . . . . . . . . . 34

5.6 Surfing the Net . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35

3

6 Telephone Connections . . . . . . . . . . . . . . . . . . . . . . . . . . 36

6.1 Entering Your Telephone Numbers . . . . . . . . . . . . . . . . . . . . . . . . . . . 36

6.2 Configuring Telephony Devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37

6.3 Telephony Functions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41

6.4 Operating the Answering Machine via Telephone Keypad. . . . . . . . . 45

7 DECT Function . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46

7.1 Registering the FRITZ!Fon MT-F Cordless Telephone. . . . . . . . . . . . . . 46

7.2 Registering Cordless Telephones of Other Manufacturers. . . . . . . . . 47

7.3 Making an Internal Call to a Cordless Telephone . . . . . . . . . . . . . . . . 47

7.4 Searching for Cordless Telephones by Paging Call. . . . . . . . . . . . . . . 48

7.5 Logging a Cordless Telephone off of the FRITZ!Box . . . . . . . . . . . . . . 48

7.6 Enabling and Disabling DECT. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48

8 USB Devices. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49

8.1 Connecting USB Devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49

8.2 Accessing USB Devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50

8.3 FRITZ!WLAN USB Stick . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51

8.4 USB Mass Storage Devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51

8.5 USB Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54

8.6 USB Hubs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62

8.7 FRITZ!Box USB Remote Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . 62

8.8 Tips for Using USB Devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65

9 Configuration and Operation on the Telephone . . . . . . . 66

9.1 Instructions for Operation at the Telephone. . . . . . . . . . . . . . . . . . . . 66

9.2 Audio Signals . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67

9.3 Configuring on the Telephone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68

9.4 Operation at the Telephone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84

10 Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98

10.1 Errors Opening the User Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98

10.2 The WLAN Adapter Cannot Find FRITZ!Box . . . . . . . . . . . . . . . . . . . . 104

10.3 WLAN Connection Is Not Established . . . . . . . . . . . . . . . . . . . . . . . . 105

10.4 Obtaining an IP Address Automatically. . . . . . . . . . . . . . . . . . . . . . . 109

4

11 Removing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 114

11.1 Disconnecting the FRITZ!Box from the Computer . . . . . . . . . . . . . . . 114

11.2 Removing the Printer Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 114

11.3 Removing the Program Group . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115

II PRODUCT DETAILS AND USEFUL INFORMATION . . . . . . . 117

1 Product Details . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117

1.1 Cables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117

1.2 LEDs. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118

1.3 WLAN Button. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 120

1.4 DECT Button . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 120

1.5 Technical Summary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121

1.6 Declaration of CE Conformity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 123

1.7 Manufacturer’s Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 124

1.8 Disposal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125

2 More about WLAN . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 126

2.1 Standards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 126

2.2 Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 131

2.3 Frequency Ranges. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 133

2.4 Increasing the WLAN Range . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 136

2.5 WPS (Wi-Fi Protected Setup) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 142

3 More about Networks . . . . . . . . . . . . . . . . . . . . . . . . . . . 145

3.1 Network Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 145

3.2 IP Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 147

3.3 UPnP Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 148

3.4 IP Address . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 148

3.5 DHCP Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 149

3.6 Changing the Network Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 150

5

4 More about Internet Telephony . . . . . . . . . . . . . . . . . . . 152

4.1 Telephony Scenarios . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 152

5 More about Virtual Private Network (VPN). . . . . . . . . . . 153

5.1 What Is VPN?. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 153

5.2 Security through a VPN. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 154

5.3 The Tunnel Technology. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 155

5.4 Supplementary Software for VPN . . . . . . . . . . . . . . . . . . . . . . . . . . . 156

6 More about Bandwidth Management and Prioritization. . 157

6.1 Bandwidth Management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 157

6.2 The Prioritization of Network Applications and Network Devices . . 157

7 More Functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 161

7.1 Child Protection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 161

7.2 Energy Monitor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 161

7.3 Push Service E-mail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 163

7.4 Night Service. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 163

8 Customer Service Guide . . . . . . . . . . . . . . . . . . . . . . . . . 165

8.1 Documentation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 165

8.2 Frequently Asked Questions (FAQs) . . . . . . . . . . . . . . . . . . . . . . . . . 165

8.3 Updates and Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 166

8.4 Support from the AVM Service Team . . . . . . . . . . . . . . . . . . . . . . . . . 166

Glossary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 168

Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 185

6

Symbols and Highlighting

Symbols and Highlighting

This symbol indicates useful hints to assist you in work­ing with the FRITZ!Box.

This symbol indicates important instructions that must be
observed to avoid malfunctions.

The table below explains the highlighting used in this
manual:

Highlighting Function Examples

Quotation marks Keys

Underlined text Text input fritz.box

Pointed brackets Joker <Ext.>

Bold Emphasis Do not click the but-

Buttons

Settings pages

Menus

Commands

File paths

File names

“F1” key

“Help”

“Advanced Settings”

“Edit / Paste”

“Copy”

“C:/My Documents”

“Info”

ton...

7

Security and Handling

I CONNECTING AND OPERATION

1 Security and Handling

What to Watch Out For

Safety Instructions When working with the FRITZ!Box Fon WLAN 7340, ob-

serve the following security instructions in order to protect
yourself and the FRITZ!Box from harm.

• Do not install the FRITZ!Box during an electrical

storm.

• Disconnect FRITZ!Box from the power supply during

electrical storms.

• Never let liquids get inside the FRITZ!Box. Otherwise,

electric shocks or short circuits may result.

• The FRITZ!Box is intended for indoor use only.

• Do not open the FRITZ!Box housing. The device con-

tains hazardous components and should only be
opened by authorized repair technicians.

Handling the

FRITZ!Box

You can either place FRITZ!Box on a horizontal surface or
mount it on a wall. Please note the following:

• Place or hang the FRITZ!Box in a dry location that is

free of dust and protected from direct sunlight.

For ideal operating conditions, mount the FRITZ!Box
on a wall with the cables connected on the bottom.

• Do not place FRITZ!Box on excessively heat-sensitive

surfaces, as the base of the device can heat up dur­ing normal operation.

• Make sure that the ventilation slits are unobstructed.

For this reason the FRITZ!Box should not be placed on
a carpet or on upholstered furniture. The ventilation
slits provide for air cooling of the FRITZ!Box.

• When connecting FRITZ!Box to your computer using

the network, remember to take the length of the ca­ble into account.

8

Security and Handling

• If you would like to establish wireless connections

between FRITZ!Box and the computer, position the
device at a central location.

• Make sure to keep sufficient distance from potential

sources of interference like microwave devices or
electric devices with large metal housings.

9

FRITZ!Box Fon WLAN 7340

INFOINF

O

WLANWLAN

Fixed LineFixed Line

InternetInternet

PowerPower / DSLDSL

FRITZ!Box Fon WLAN 7340

ADSL/VDSL Connection

with or without telephone line

Telephones,

fax

2 x phone

USB printer

USB storage media

Computer, games console,

network

Notebook, computer,

PDA

UMTS/HSPA modem

Cordless telephones

FRITZ!WLAN
USB Stick N

FRITZ!WLAN
Repeater N/G

2.4 Ghz and 5 GHz

2.4 Ghz and 5 GHz

2

22

2 FRITZ!Box Fon WLAN 7340

An Overview

The FRITZ!Box connects your computers directly with your DSL or VDSL
line. Each connected computer can establish an Internet connection
over the FRITZ!Box. As a WLAN access point, FRITZ!Box offers you the
possibility of connecting your computer to the DSL or VDSL line wire­lessly.

The FRITZ!Box is a Private Branch Exchange (PBX) for making telephone
calls via the Internet and the fixed-line network (ISDN and analog).

PBX Two analog telephones, fax machines and answering ma-

chines can be connected to FRITZ!Box.

Using Cordless

Tel epho nes

Thanks to the DECT function, the FRITZ!Box can be used as
a basis station for cordless phones. Every cordless phone
that supports the DECT-GAP standard can be registered at
the FRITZ!Box.

Connecting

Computers

WLAN Access Point The FRITZ!Box is a WLAN access point. All computers that

Two computers can be connected directly to the FRITZ!Box
using the LAN ports.

You can also connect a network hub or switch to the LAN
ports so that even more computers can be connected to
FRITZ!Box.

support WLAN can be wirelessly connected to the
FRITZ!Box.

10

FRITZ!Box Fon WLAN 7340

Locale Network All of the computers connected with the FRITZ!Box consti-

tute a network and can share access to any files released
for file sharing.

Internet All of the computers connected to the FRITZ!Box can ac-

cess the Internet.

The FRITZ!Box works as a DSL router, making the Internet
connection available to all connected computers. All con­nected computers can then use the Internet connection at
the same time.

Firewall The FRITZ!Box is equipped with an integrated firewall. The

integrated firewall protects your network from attacks
from the Internet as long as the FRITZ!Box is operated as a
router.

USB Port The FRITZ!Box is equipped with two ports for USB devices,

to which you can connect USB storage devices (hard drive,
stick), a printer, one of the FRITZ!WLAN USB Sticks, a USB
hub or other devices (see page 62).

The USB port supports the USB 2.0 and USB 1.1 stan­dards.

If you use one of the FRITZ!WLAN USB Sticks by AVM, AVM
Stick & Surf technology is at your disposal. Use
Stick & Surf to adopt the WLAN security settings from the
FRITZ!Box quickly and conveniently.

For connecting a printer, FRITZ!Box has a printer server. Al­ternatively, the USB remote connection is available for the
use of printers.

Media Server An integrated media server makes music, image and

video files available in the local network. USB storage with
a media collection is simply connected to the FRITZ!Box. A
suitable playback device linked to the local network can
then playback these media contents. Suitable devices in­clude all devices compatible with the UPnP AV standard.

Network Devices Other network devices can also be connected to the net-

work ports of the FRITZ!Box, for instance game consoles.

11

Package Contents

2.1 Package Contents

The following is included in the FRITZ!Box Fon WLAN 7340
package:

• FRITZ!Box Fon WLAN 7340

• one power supply unit with a cable for connection to

the power mains

• one network cable for connection to a computer or a

network

• one DSL/telephone cable for connection to a DSL and

a telephone line (ISDN or analog)

• one RJ45/RJ11 adapter (black) for connecting

FRITZ!Box Fon WLAN 7340 to the analog telephone
network

• one RJ45/RJ11 adapter (gray) for the DSL line (re-

quired in some countries)

• one quick guide

2.2 Operation Requirements

In order to operate the FRITZ!Box, you must have the fol­lowing:

• a Web browser that supports Java script (for instance,

Internet Explorer version 7.0 or higher, or Firefox
version 2.0 or higher)

• an Internet connection

– a VDSL2 line, ITU standard G.993.2 Annex A or B

– or a DSL line in accordance with the standards

ITU G.992.1 Annex A or B (G.dmt), ITU G.992.3
Annex A or B (ADSL2), ITU G.992.5 Annex A or B
(ADSL2+), ITU G.994.1 (G.hs)

– or a cable line with cable modem

– or a USB modem for mobile Internet access

(UMTS/HSPA)

– or another Internet connection

12

Operation Requirements

• for connection via WLAN:

• for connection via network cable:

• for fixed-line telephony:

computer with a WLAN adapter compliant with
IEEE 802.11n/g/a or IEEE 802.11b, for example a
FRITZ!WLAN USB Stick N

computer with a network port (network adapter stan­dard Ethernet 10/100/1000 Base-T)

an analog telephone line or ISDN point-to-multipoint
line in accordance with the Euro ISDN protocol DSS1

13

Connecting

INFOINFO

WLANWLAN

FestnetzFestnetz

InternetInternet

PowerPower / DSLDSL

3Connecting

Connecting FRITZ!Box

This chapter contains instructions on the following topics:

• connecting FRITZ!Box to electrical power

• connecting one or several computers to the FRITZ!Box

• connecting FRITZ!Box to DSL

• connecting FRITZ!Box to ISDN or the analog telephone line

• connecting analog terminal devices to the FRITZ!Box

• connecting an IP telephone

Please see the instructions about setting up the
FRITZ!Box in section “Security and Handling” on page 8.

3.1 Connecting to Electrical Power

Connecting to the power supply

Connecting Set aside the power supply unit from the FRITZ!Box pack-

age.

1. Connect the FRITZ!Box to the power supply unit. In-

sert the small plug in the power socket at the right
edge of the socket strip on the FRITZ!Box.

2. Plug the other end into an AC power outlet.

The green “Power/DSL” LED will light up after a few sec­onds to indicate that the device is ready for operation.

14

Connecting the Computer(s)

3.2 Connecting the Computer(s)

If you would like to surf the web using the FRITZ!Box or to
open the FRITZ!Box user interface, then you must connect
a computer with the FRITZ!Box.

A computer can be connected with the FRITZ!Box in two
different ways:

• via a LAN port

• wirelessly via WLAN

Connectio n

Scenarios

Note the following when connecting computers to the
FRITZ!Box:

• One computer can be connected to the FRITZ!Box by

only one of these means.

• At each of the network ports of the FRITZ!Box, a com-

puter can be connected directly or via a hub/switch.

• Using WLAN you can connect multiple computers

with the FRITZ!Box at the same time.

• The way a computer is connected to the FRITZ!Box is

the same regardless of the operating system on the
computer.

• All of the computers connected with the FRITZ!Box

constitute a network.

3.3 Connecting Computers to the LAN Port

If you would like to connect a computer to the LAN port of
the FRITZ!Box, make sure the computer is equipped with a
LAN port (network adapter). A LAN port is usually desig­nated by the icon at left or labeled “LAN”.

15

Connecting More Computers to the LAN Ports

INFOINFO

WLANWLAN

FestnetzFestnetz

InternetInternet

PowerPower / DSLDSL

Connecting a computer to a LAN port on the FRITZ!Box

Connecting Set aside the network cable (yellow) from the FRITZ!Box

package.

1. Switch on your computer.

2. If you work with a Linux operating system, configure

your network adapter with the setting “DHCP”, if this
setting is not already configured.

3. Insert one end of the LAN cable to the computer’s

network adapter.

4. Connect the other end of the network cable to the

socket on FRITZ!Box labeled “LAN 1” or “LAN 2”.

Now the FRITZ!Box and computer are connected to each
other.

Connecting More Computers to the LAN Ports

Additional cables are required to connect further comput­ers. In purchasing a LAN cable, note the instructions in the
section “Network Cable” on page 118.

You can connect a computer to any of the two LAN ports of
the FRITZ!Box at any time.

16

Connecting a Network Hub or Switch

INFOINFO

WLANWLAN

FestnetzFestnetz

InternetInt

ernet

PowerPow

er / DSLDSL

Connecting a Network Hub or Switch

You can connect a network hub or switch to one of the LAN
ports on the FRITZ!Box if you would like to connect multi­ple computers via LAN.

Connecting FRITZ!Box to a network hub

Connecting Set aside the network cable (yellow) from the FRITZ!Box

package.

1. Connect one end of the LAN cable to the uplink port

of the network hub or switch.

2. Connect the other end of the cable to one of the LAN

sockets on the FRITZ!Box.

The FRITZ!Box and network hub are now connected with
each other.

3.4 Connecting Computer(s) Wirelessly via WLAN

Using WLAN you can connect one or multiple computers
with the FRITZ!Box wirelessly.

The wireless WLAN connection is independent of the oper­ating system used. Each computer to be connected to the
FRITZ!Box via WLAN must be equipped with a compatible
WLAN adapter, for instance the FRITZ!WLAN USB Stick.
Many modern computers and notebooks have an integrat­ed WLAN adapter.

For more information on WLAN, see the section “More
about Networks” from page 145.

17

Connecting the FRITZ!WLAN USB Stick

Connecting the FRITZ!WLAN USB Stick

AVM Stick & Surf If you are using the FRITZ!WLAN USB Stick N. the

FRITZ!WLAN USB Stick N 2.4 or the FRITZ!WLAN USB Stick
by AVM as a WLAN adapter, you can establish a secure
WLAN connection quickly and conveniently using the AVM
Stick & Surf technology.

1. Switch on your computer.

2. Insert your FRITZ!WLAN USB Stick into one of the USB

ports on the FRITZ!Box.

The WLAN security settings are transmitted automati­cally to the FRITZ!WLAN USB Stick. The “INFO” LED on
the FRITZ!Box begins flashing rapidly.

As soon as the “INFO” LED stops flashing, transmis­sion of the settings has been concluded.

3. Remove the FRITZ!WLAN USB Stick from the device.

4. Now insert the FRITZ!WLAN USB Stick into the USB

port on your computer.

The security settings saved on the FRITZ!WLAN USB Stick
are applied to the computer. Now the FRITZ!Box and
FRITZ!WLAN USB Stick are connected with each other wire­lessly.

For more information, see the manual on the AVM
FRITZ!WLAN USB Stick N, the manual for the AVM
FRITZ!WLAN USB Stick N 2.4, or the manual for the AVM
FRITZ!WLAN USB Stick.

Establishing a WLAN Connection Using WPS

If you are using a WLAN adapter from another manufactur­er and your WLAN adapter supports WPS (Wi-Fi Protected
Setup), you can also use this mechanism to establish the
WLAN connection between your computer and the
FRITZ!Box. For detailed instructions about how to do so,
see the section “WPS (Wi-Fi Protected Setup)” from
page 142.

18

Establishing a WLAN Connection Manually

Establishing a WLAN Connection Manually

Installing a WLAN

Adapter

Establishing a

Connectio n

If you are using a WLAN adapter from another manufactur­er, you can also establish the WLAN connection manually.
To do so, proceed as follows:

1. Switch on your computer.

2. Install the WLAN adapter in your computer along with

the appropriate software. Please take note of the in­structions in the documentation of the adapter.

3. In order to establish a WLAN connection to the

FRITZ!Box, you can use the WLAN software for the
WLAN adapter, or the WLAN software supplied with
the operating system.

The FRITZ!Box is delivered with preset values for WLAN se­curity. You must enter these values during the configura­tion of the WLAN adapter.

If you would like to establish a WLAN connection using
these preset values, then your WLAN adapter must sup­port the WPA encryption procedure.

1. Start the WLAN software.

2. Enter the following values for the connection be-

tween the FRITZ!Box and the WLAN adapter:

SSID (name of the
WLAN radio network)

Encryption methods WPA (TKIP) or WPA2 (AESCCMP)

Encryption WPA PSK or WPA2 PSK (AES)

WLAN key The key is printed on the sticker on

Network mode Infrastructure

FRITZ!Box Fon WLAN 7340

the base of the device.

3. Confirm your entries using the relevant button in the

user interface (for instance, “OK” or “Connect”).

Now your WLAN adapter and the FRITZ!Box are connected
with each other wirelessly.

19

Establishing a WLAN Connection Manually

Please see the instructions in the section “Opening the
User Interface” on page 26. See also the information on
WLAN security in the section “Security” from page 131.

WPA Not Supported If your WLAN adapter does not support WPA encryption,

you must convert the encryption set in the FRITZ!Box to
WEP. For this you must change the WLAN settings in the
FRITZ!Box. To do so, proceed as follows:

1. Connect the FRITZ!Box and the computer using the

network cable (yellow) (see the section “Connecting
Computers to the LAN Port” from page 15).

2. Start a web browser on your computer.

3. Enter fritz.box

in the address field of the browser.

4. Select the “WLAN / Security” menu.

5. Then select WEP encryption and enter a network key.

6. Click the “Apply” button.

A window is displayed with the WLAN security set­tings.

7. Make a note of the settings or print out the page by

clicking the printer icon in the toolbar.

8. Close the user interface and clear the connection be-

tween the FRITZ!Box and the computer. Remove the
network cable (yellow).

9. Configure your WLAN adapter with the security set-

tings entered in the FRITZ!Box.

The WLAN connection between your WLAN adapter and
the FRITZ!Box will be established.

We strongly recommend the use of a WLAN adapter that
supports WPA or WPA2 (for instance, an AVM
FRITZ!WLAN USB Stick, see also page 18). WEP is out of
date and data encrypted with WEP can be deciphered
within minutes.

20

Connecting to the DSL Line

INFO

WLAN

Fes

tnetz

Inter

n

et

Power /

DSL

3.5 Connecting to the DSL Line

FRITZ!Box on the DSL line: connecting to the telephone socket

Connecting Connect the FRITZ!Box with the DSL/telephone cable

(gray/black).

1. Connect the long, gray end of the DSL/telephone ca-

ble to the socket on the FRITZ!Box labeled “DSL/TEL”.

Power

DSL

Internet

Festnetz

WLAN

INFO

2. Then take the short, gray end of the cable and insert

the plug (RJ45) into the socket of the DSL line.

If the plug does not fit into this socket, insert the
plug into the gray adapter included in the package.
Then insert the adapter into the appropriate socket
of the DSL line.

As soon as the connection to the DSL line is ready for op­eration, the “Power/DSL” LED stops flashing and stays lit.

You can connect the FRITZ!Box to the Internet via DSL, or
using alternative access technologies. For information
about how to proceed, see the section “Internet Connec­tions” from page 29.

21

Connecting to the Analog Telephone Line

INFOINFO

WLANWLAN

FestnetzFestnetz

InternetIn

ternet

PowerPower / DSLDSL

3.6 Connecting to the Analog Telephone Line

Your telephone line is either an analog line or an ISDN
line.

If you have an analog telephone line, then connect the
FRITZ!Box as follows:

Connecting to the analog telephone line via the DSL splitter

Connecting Connect the FRITZ!Box with the DSL/telephone cable

(gray-black) and the black adapter with the analog tele­phone line.

1. Connect the longer gray end of the cable to the sock-

et on the FRITZ!Box labeled “DSL/TEL”.

2. Insert the black end of the DSL/telephone cable into

the corresponding socket on your splitter.

If the plug does not fit into this socket, insert the
plug into the black adapter included in the package.
Then insert the adapter into the appropriate socket
on the DSL splitter.

Now the FRITZ!Box is connected to the telephone line.

22

Connecting to the ISDN Line

INFOINFO

WLANWLAN

FestnetzFes

tn

etz

InternetInter

net

PowerPower / DSLDSL

3.7 Connecting to the ISDN Line

Your telephone line is either an analog line or an ISDN
line.

If you have an ISDN line, read here how to connect the
FRITZ!Box with the ISDN line.

Connecting to the ISDN NT

Connecting Set aside the Y-shaped cable (gray-black) delivered in the

package. This cable is a combined DSL/telephone cable.

1. Connect the longer gray end of the cable to the sock-

et on the FRITZ!Box labeled “DSL/TEL”.

2. Insert the black branch of the Y-shaped cable into the

socket of your ISDN NT.

If the plug does not fit into this socket, insert the
plug into the black adapter included in the package.
Then insert the adapter into the appropriate socket
on the ISDN NT.

Now the FRITZ!Box and the ISDN line are connected.

23

Connecting Telephone, Fax, or Answering Machine

INFOINFO

WLANW

L

AN

FestnetzFestnetz

InternetInternet

PowerPower / DSLD

SL

INFO

WLAN

Festnetz

Inte

r

net

Power /

DSL

3.8 Connecting Telephone, Fax, or Answering Machine

Connecting to an analog telephone

Analog telephones, fax machines and answering ma­chines can be connected to the “FON 1” or “FON 2” socket
on the FRITZ!Box.

3.9 Connecting IP Telephones

IP telephones can be connected to the FRITZ!Box Fon
WLAN 7340 at the LAN ports or via WLAN.

Connecting to a LAN

At the LAN ports of the FRITZ!Box you can connect IP tele-

Port

phones using a LAN cable.

Power

DSL

Internet

Festnetz

WLAN

INFO

Connecting an IP telephone to the FRITZ!Box

1. Connect one end of the LAN cable with the IP tele-

phone.

2. Connect the other end of the LAN cable to one of the

LAN ports on the FRITZ!Box.

24

Connecting IP Telephones

INFO

WLAN

Festnetz

Internet

Power /

DSL

Now the IP telephone is connected to the FRITZ!Box. This
phone must be configured before you can use it for tele­phone calls. Follow the instructions in the documentation
of the device and in the section “Setting Up an IP Tele­phone in the FRITZ!Box” from page 40.

Connecting via WLAN IP telephones that support WLAN, known as “smart

phones”, can be connected wirelessly to the FRITZ!Box via
WLAN.

Power

DSL

Internet

Festnetz

WLAN

INFO

WLAN

Connecting a smart phone to the FRITZ!Box

1. Use your smart phone to search for WLAN devices at

your location.

2. Select the FRITZ!Box Fon WLAN 7340 from the list of

WLAN devices found.

3. To establish a connection, enter the WLAN key of the

FRITZ!Box.

The smart phone is now connected to the FRITZ!Box. Be­fore you can make telephone calls that take advantage of
the features of an IP telephone, this phone must be con­figured once. Follow the instructions in the documentation
of the device and in the section “Setting Up an IP Tele­phone in the FRITZ!Box” from page 40.

25

Opening the User Interface

4 Opening the User Interface

fritz.box

The FRITZ!Box has a user interface that can be used in a
web browser.

The user interface presents information about the
FRITZ!Box product, your access and connections. This is
where you configure all of the settings for operating the
FRITZ!Box.

The user interface can be opened from any computer con­nected with the FRITZ!Box. The settings you configure are
saved in the FRITZ!Box.

Starting 1. Start a web browser on your computer.

2. Enter “fritz.box

The “fritz.box” address entry in the address field of an Internet
browser

The FRITZ!Box user interface opens.

If the user interface does not open, please see the in­structions in the section “Errors Opening the User Inter­face” from page 98.

4.1 Password Protection

You can protect the FRITZ!Box user interface from unau­thorized and unwelcome access by setting up a password.
Only users who know the password can access the user in­terface. This protects all settings and all information in the
FRITZ!Box.

We strongly recommend setting up and using password
protection for the user interface.

” in the address field of the browser.

26

Setting up Password Protection

Please note the following once you have enabled pass­word protection:

• When the user interface is opened, the login screen

will be displayed first. Enter the password here to log
in to the user interface.

• If you do not click on the user interface for a period of

longer than ten minutes, you will be logged off the
user interface automatically.

The next time you click you then log back in.

• There are some pages in the user interface from

which the user is not logged off automatically. These
are pages that show constantly changing informa­tion, which are refreshed automatically at regular in­tervals. The “Overview” page is one example.

• You can log yourself off the user interface by clicking

the icon with the padlock at the top right.

• Be sure to use a password you can remember easily.

If you forget the password, the only way to access the
FRITZ!Box is to restore the factory settings. All set­tings made during operation will be overwritten. Then
you can open the user interface again in order to re­configure your settings or restore the settings you
saved during previous operation.

Setting up Password Protection

There are several ways to set up password protection in
the FRITZ!Box:

• On the login screen:

As long as password protection is not enabled and
you have not switched off the prompt to use pass­word protection, you will be prompted to set up pass­word protection every time you open the user inter­face.

27

Saving Your Settings

• In the “System / FRITZ!Box Password” menu.

In this menu you can set up password protection, or
change a password that has already been set up.

4.2 Saving Your Settings

The settings you made in the FRITZ!Box can be saved as a
file on your computer. This file contains all user-defined
settings, including the account information for the Inter­net and telephony connections. This settings file can be
loaded back into your FRITZ!Box at any time.

The FRITZ!Box features a Wizard to accompany you step by
step through the process of saving and restoring your set­tings.

28

Internet Connections

5 Internet Connections

Setting Up the Internet Connection

In order to allow Internet access with the FRITZ!Box, you must first con­figure the Internet connection in the FRITZ!Box user interface.

The FRITZ!Box can be operated directly at the DSL line. Alternatively, it
can be connected to a cable modem, a DSL modem, or a DSL router, or
integrated into an existing network.

If no DSL line is available, Internet connections can also be established
over the mobile telephone network using a USB modem.

There are various ways to set up the Internet connection of
your FRITZ!Box. In addition to the manual configuration
variations, your Internet provider may also offer automatic
configuration of the Internet connection.

This chapter describes the various ways you can use the
FRITZ!Box technology to set up an Internet connection.
Nevertheless it is always advisable to follow the configura­tion instructions you received from your Internet Service
Provider.

Also note the following for the setup of your FRITZ!Box’s
Internet connection:

• The Internet connection of the FRITZ!Box can be es-

tablished using only one of the methods described
below.

• Your Internet Service Provider transmitted you infor-

mation about the configuration of your Internet
connection. Always perform the Internet connection

setup as described by your provider!

• If your Internet Service Provider supports an automat-

ic setup routine (also known as “automatic configu­ration”, “autoconfiguration”, “remote configuration”

29

Configuring an Internet Connection Automatically over DSL

or “autoprovisioning”), we recommend always set­ting up the Internet connection of your FRITZ!Box in
this way.

The FRITZ!Box then is set up automatically and se­curely, with the data necessary for Internet use and
any other services ordered from your provider, like In­ternet telephony.

• If you would like to use not only DSL, but also

UMTS/HSPA for Internet connections, note that the
Internet connection can be used by only one of these
access technologies. You will have to change the type
of access in the FRITZ!Box as needed.

Remember that you can configure in the FRITZ!Box
only those types of Internet access you have contract­ed with the appropriate providers.

5.1 Configuring an Internet Connection Automatically over DSL

Automatic configuration is a procedure in which the Inter­net Service Provider sets up the Internet connection of
your FRITZ!Box completely automatically by “Plug & Play”.

Prerequisites In order for you to be able to perform automatic configura-

tion, the following requirements must be met:

• Your FRITZ!Box is brand new and starting operation

for the first time

or

The factory settings were restored to your existing
FRITZ!Box (see page 68) and the Internet connection
has to be set up again.

• The provider you contracted your Internet connection

from supports automatic configuration.

Follow all of the information you received from your pro­vider on configuring your Internet connection!

If these prerequisites are not fulfilled, you can set up your
FRITZ!Box using the Configuration Wizard (see page 32).

30

Configuring an Internet Connection Automatically over DSL

Automatic

Configuration

Procedure

Proceed as follows to perform automatic configuration:

Your Internet Service Provider transmitted you informa­tion about the configuration of your Internet connection.
Always perform the Internet connection setup as de­scribed by your provider!

1. Connect the FRITZ!Box to the DSL line.

The automatic configuration starts automatically.

2. Wait until the automatic configuration has conclud-

ed. This process can take around five to ten minutes.

During this time the FRITZ!Box receives all necessary
settings directly from the autoconfiguration server of
your Internet Service Provider.

After automatic configuration you can surf the web
right away and use any other contracted services
(like Internet telephony).

3. To check that the automatic configuration was com-

pleted successfully, open a web browser and enter
any Internet address.

Then you may want to try out the other services or­dered from your Internet Service Provider, such as In­ternet telephony.

Further settings can be configured in the user interface of
your FRITZ!Box. The “Wizards” area offers easy-to-use,
step-by-step instructions on all important functions. Use
these to set up the FRITZ!Box in accordance with your own
needs.

31

Configuring the Internet Connection via DSL Using the Wizard

5.2 Configuring the Internet Connection via DSL Using the Wizard

If the FRITZ!Box is connected directly to the DSL line, the
account information from your Internet Service Provider is
required to configure the Internet connection in the
FRITZ!Box.

Use the Wizard to configure the Internet connection:

1. Open the FRITZ!Box user interface.

2. Select the “Wizards” menu.

3. Click the “Check Internet Connection” Wizard and fol-

low the instructions.

5.3 Configuring the Internet Connection via DSL Manually

Changes to the Internet connection settings can be made
in the FRITZ!Box user interface.

Proceed as follows:

1. Open the FRITZ!Box user interface.

2. Select the “Internet / Account Information” menu.

3. Configure the desired settings. Take advantage of the

Help available in the FRITZ!Box user interface for
more information and instructions.

4. As a final step, click “Apply”.

If the FRITZ!Box is connected to a DSL modem or a DSL
router, or integrated into an existing network, you must al­so configure your Internet connection as described above.
To do so, enable the expert setting in the “System / Expert
Mode” menu.

32

Internet Connection via Cable Modem

5.4 Internet Connection via Cable Modem

With an additional cable modem you can also use your
FRITZ!Box Fon WLAN 7340 on a cable connection. Then the
Internet connection is established and controlled by the
FRITZ!Box itself, so that in this operating mode, too, all
FRITZ!Box functions (like Internet telephony, firewall) are
available without restriction.

1. Use a network cable to connect the cable modem

with the “LAN 1” port on the FRITZ!Box.

2. Connect a computer with the FRITZ!Box either wire-

lessly via WLAN or using a network cable.

3. Open the FRITZ!Box user interface.

4. Enable the expert setting of the FRITZ!Box in the “Sys-

tem / Expert Mode” menu. Confirm by clicking “Ap­ply”.

5. Open the “Internet / Account Information” menu.

6. On the “Settings” tab, select the connection type “In-

ternet connection via LAN 1” from the “Connection”
area.

7. In the “Operating Mode” area, enable the option “Es-

tablish own Internet connection (NAT router with
PPPoE or IP)”.

8. In the “Account Information” area, select the option

“No account information required (IP)”.

9. In the “Connection Settings” area, enable the option

“Obtain the IP address automatically (DHCP)”.

10. In the input fields “Upstream” and “Downstream”,

enter the relevant speeds of your Internet connec­tion.

11. Save your settings by clicking “Apply”.

12. Then restart the cable modem, for instance, by un-

plugging it briefly from the electrical outlet.

Now the Internet connection of the FRITZ!Box will be es­tablished over the cable modem.

33

Internet Connection via the Mobile Telephone Network

5.5 Internet Connection via the Mobile Telephone Network

In situations where DSL is not available, you can use your
FRITZ!Box Fon WLAN 7340 to connect to the Internet via
the mobile telephone network. A USB modem for mobile
Internet access (UMTS/HSPA) is required for this.

The USB modem is simply inserted into the USB port of
the FRITZ!Box.

The FRITZ!Box supports UMTS/HSPA modems from various
manufacturers.

When the mobile telephone network function is used, the
FRITZ!Box user interface presents information about net­work availability, connection status and transmission rate.

1. Insert the USB modem into the USB port on the

FRITZ!Box.

2. Open the FRITZ!Box user interface.

The “Overview” page is displayed.

3. Click the “Home Network / USB Devices” menu. On

the “Overview of Devices” tab, the USB modem is
displayed as a “Mobile telephone network modem”.

4. Click “Enable mobile telephone network modem

now”.

The “Mobile Telephone Network” menu opens to let
you set up the USB modem.

The “Mobile Telephone Network” menu is not avail­able until the USB modem has been connected to
the FRITZ!Box. From this point on the menu is always
available, even when the USB modem has been dis­connected.

5. Configure the settings for your Internet connection

over the mobile telephone network. For more infor­mation, see the Online Help of the FRITZ!Box.

34

Surfing the Net

Due to technical limitations on the part of the mobile tele­phone network carriers, some limitations may arise for In­ternet telephone calls and for applications requiring an
incoming connection. The same is true for using port for­warding, sharing USB storage memory, remote mainte­nance via HTTPS, dynamic DNS and VPN. Contact your
network provider for details on any restrictions that may
apply.

5.6 Surfing the Net

Once you have set up the Internet connection in your
FRITZ!Box, you can surf the Internet with any computer
connected to the FRITZ!Box.

1. Start a web browser on your computer.

2. Enter in the address field the URL of the web page

you would like to visit, for instance
“http://www.avm.de/en”.

35

Telephone Connections

6 Telephone Connections

Configuring FRITZ!Box for Telephony

Using the FRITZ!Box you can make telephone calls via the Internet and
the fixed-line network.

Once you have connected the FRITZ!Box as described in the chapter
“Connecting” from page 14, you can configure the FRITZ!Box for making
telephone calls.

The configuration is performed in two consecutive steps:

• entering your phone numbers

• configuring the connected telephony devices

In the “Wizards” menu of the FRITZ!Box user interface
there are various Wizards for the configuration of your
FRITZ!Box. We recommend using these step-by-step in­structions.

6.1 Entering Your Telephone Numbers

The “Manage Your Own Phone Numbers” Wizard supports
you in performing the following tasks:

• entering Internet telephone numbers

• entering fixed-line numbers

• changing numbers already entered

• deleting entered numbers

If you used the Basic Configuration Wizard after connect­ing your FRITZ!Box and entered numbers then, these num­bers are already entered in your FRITZ!Box. In this case
you can start right away with the configuration of the con­nected telephony devices.

Entering Internet Telephone Numbers

In order to be able to make calls via the Internet with the
FRITZ!Box, you will need an Internet telephone number
from an Internet telephony provider. Enter the Internet
telephone number in the FRITZ!Box.

36

Entering Fixed-line Numbers

You can enter multiple Internet numbers in the FRITZ!Box.
The Internet numbers can be from one or from multiple dif­ferent Internet telephony providers.

Entering Fixed-line Numbers

With the FRITZ!Box you can make calls both via the analog
fixed-line network and via the ISDN fixed-line network:

• In order to make calls via the analog fixed-line net-

work, enter your telephone numbers in the FRITZ!Box.

• In order to make calls via the ISDN fixed-line network,

enter your ISDN numbers in the FRITZ!Box.

6.2 Configuring Telephony Devices

For the configuration of telephony devices, the “Manage
Your Telephony Devices” Wizard is available in the
FRITZ!Box.

Telephony Devices Supported

The following telephony devices are supported by the
FRITZ!Box:

• telephones

– analog telephones

– analog telephones with an integrated answering

machine

– cordless (DECT) telephones

– IP telephones

37

Settings for Telephony Devices

• answering machine

If you have connected an analog answering machine
(to the “FON 1” or “FON 2” socket, for instance), con­figure it as an answering machine.

The FRITZ!Box is also equipped with integrated an­swering machines, which can be enabled and config­ured in the “Telephony / Telephony Devices” menu
on the “Overview” tab. Click the “Configure New De­vice” button to add an answering machine.

• fax machines

The FRITZ!Box is equipped with an integrated fax ma­chine for receiving faxes. This integrated device can
be enabled and configured in the “Telephony / Tele­phony Devices” menu by clicking the “Configure New
Device” button.

The FRITZ!Box also supports:

– analog fax machines

– analog fax-telephone combinations

Devices Connected to

the FRITZ!Box

Settings for Telephony Devices

Telephony devices like telephones, faxes and answering
machines can be connected to the FRITZ!Box. The
FRITZ!Box is also equipped with integrated answering ma­chines and a fax machine for fax reception.

The “Manage Your Telephony Devices” Wizard can assist
you in configuring the necessary settings for all telephony
devices:

• telephone

– kind of connection used to connect the telephone

with the FRITZ!Box

– internal name for the telephone

– number used to conduct outgoing calls: With this

entry you specify whether outgoing calls should
be conducted via the Internet or the fixed-line net­work.

38

Settings for Telephony Devices

– Call acceptance: Specify here whether the tele-

• fax machine

– kind of connection used to connect the fax ma-

– internal name for the fax machine

– Number used to send faxes: This entry defines

– Call acceptance: Here you define the numbers to

• answering machine

– kind of connection used to connect the answering

– internal name for the answering machine

– Call acceptance: Enter here whether the answer-

Devices Integrated to

the FRITZ!Box

• fax reception

– fax ID to be transmitted to the sender of the fax

phone should react to all calls or only to calls for
certain telephone numbers.

chine with the FRITZ!Box

whether outgoing faxes are sent via the Internet
or the fixed-line network.

which the fax machine should react.

machine with the FRITZ!Box

ing machine should react to all calls or only to
calls for certain numbers.

– e-mail address to which the incoming faxes are

forwarded

– USB memory on which the incoming faxes are

stored. For this option a USB memory device must
be connected to the USB port of the FRITZ!Box.

– Automatic fax detection for an analog fixed line,

which detects wether an incoming call is a fax.

• answering machine

– Specifications about how calls should be ac-

cepted, and whether the message should also be
sent by e-mail.

– internal name for the answering machine

39

Setting Up an IP Telephone in the FRITZ!Box

– Call acceptance: Enter here whether the answer-

ing machine should react to all calls or only to
calls for certain numbers.

– Remote inquiry, which can be used to pick up

messages from the answering machine from an­other telephone line.

Setting Up an IP Telephone in the FRITZ!Box

Before you can use an IP telephone with the FRITZ!Box, it
must be set up. Follow the instructions below:

See also the manufacturer’s documentation for informa­tion about how to set up your IP telephone.

1. Open the FRITZ!Box user interface (see the section

“Opening the User Interface” on page 26).

2. Enable the expert setting in the “System / Expert

Mode” menu.

3. Click “Wizards / Manage Your Telephony Devices”

and then click “Configure New Device”.

4. Select the option “Telephone (with or without an-

swering machine)” and then click “Next”.

5. Select “LAN/WLAN (IP telephone)”, assign a name

and then click “Next”.

6. Assign a password.

7. Enter the password, the user name and the registrar

in your IP telephone. Be sure to consult the documen­tation for your telephone on how to do this.

8. Confirm the Telephony Wizard of the FRITZ!Box by

clicking “Next” and follow the instructions.

The IP telephone will be set up in the FRITZ!Box so that it
can be used to make telephone calls.

40

Telephony Functions

6.3 Telephony Functions

More functions and settings options for telephony are
available in the “Telephony / Telephony Devices” menu
on the “Overview” tab.

Call List

The “Call List” displays outgoing calls and sent faxes, in­coming calls and faxes, as well as incoming calls during
absence.

If the number of a caller or someone called is entered in
the telephone book, the “Call List” will display the name
from the telephone book.

The “Call List” can be saved as a file.

Menu The “Call List” is located in the in the “Telephony / Calls”

menu.

Telephone Book

A telephone book is at your disposal in the FRITZ!Box.

Menu The “Telephone Book” entry is located in the “Telephony”

menu.

Call Diversion

With this function you can divert incoming calls to another
number. The following kinds of call diversion are avail­able:

• diversion of all incoming calls to a certain telephone

number

• diversion of calls to other telephones or answering

machines connected with the FRITZ!Box

• diversion of calls for certain numbers

• diversion of calls that come from a certain telephone

number

• diversion of calls without a telephone number (anon-

ymous calls)

41

Block Calls

Menu The “Call Diversion” entry is located in the “Telephony”

menu.

Block Calls

The blocking of telephone number using the FRITZ!Box of­fers you the following options:

• numbers and number ranges can be blocked for out-

going calls

From the FRITZ!Box no outgoing calls to a blocked
number range are possible. In this manner you can
block connections to certain mobile networks, for in­stance.

• blocking telephone numbers for incoming calls

For incoming calls you can block certain numbers to
avoid receiving calls from unwanted callers.

Menu The page for blocking calls is located on the tab “Block

Calls” in the “Telephony / Calls” menu.

Alarm

With the alarm function you can use the telephones con­nected to the FRITZ!Box as alarm clocks.

• You can specify several different times for the alarm

to go off.

• An individual telephone can be selected for the alarm

function.

Menu The “Alarm” entry is located in the “Telephony” menu.

Dialing Rules

Dialing rules specify when calls are conducted on the
fixed-line network, and when they take place over the In­ternet.

All connections to number ranges for which a dialing rule
has been defined are established using the specified con­nection type.

42

Integrated Fax

Menu The “Dialing Rules” entry is located in the “Telephony”

menu.

Integrated Fax

The FRITZ!Box is equipped with an integrated fax function
so that you can receive faxes without having to connect a
fax machine. The integrated fax machine forwards incom­ing faxes to an e-mail address, or stores them on a USB
memory device connected to the FRITZ!Box.

For operation the integrated fax machine must be set up
using the Wizard for telephony devices in the FRITZ!Box
user interface. For this, enter an e-mail address to which
incoming faxes should be forwarded.

If the FRITZ!Box is connected to an analog fixed line with
only one number, remember to enable automatic fax de­tection as well. The fax detection works passively, mean­ing that it does not detect an incoming fax until a call has
been accepted. For this reason we recommend also using
the Wizard for telephony devices to set up an answering
machine, so that fax detection can also function when you
do not accept a call.

The integrated fax machine of the FRITZ!Box supports only
fax reception. To send faxes you can install the “FRITZ!fax
for FRITZ!Box” software. This program can be downloaded
from the AVM web site for the operating systems
Windows 7, Windows Vista and Windows XP.

43

Integrated Answering Machines

Integrated Answering Machines

The FRITZ!Box is equipped with several integrated answer­ing machines, each of which can be enabled and config­ured individually.

By enabling the setting “Send messages by e-mail” you
can have recorded messages sent to you by e-mail. The
messages are sent as audio files.

To check an answering machine internally, enter the fol­lowing keypad sequences:

Answering machine 1 ss600
Answering machine 2 ss601
Answering machine 3 ss602
Answering machine 4 ss603
Answering machine 5 ss604

An overview of the answering machine menu is presented
in the section “Operating the Answering Machine via Tele­phone Keypad” on page 45.

Menu The integrated answering machines can be enabled and

configured in the “Telephony / Telephony” menu on the
“Overview” tab by clicking the “Configure New Device”
button.

44

Operating the Answering Machine via Telephone Keypad

6.4 Operating the Answering Machine via Telephone Keypad

Main menu
1 Play back messages

If no messages have been recorded, you hear two short audio signals and re­turn to the main menu.

1 Play back messages
3 Call back the caller of the message
5 Delete message
7 To previous message
9 To next message
0 Listen to “Play back messages” menu again
r Back to Main menu

2 Delete all messages

3 Switch the answering machine on / off

4 Record greetings

1 Record greeting
2 Record announcement
3 Record closing announcement

Record and select
1 Listen to all greetings/announcements of the selected type > Se-

lect the desired recording by pressing 2

5 Delete greeting/announcement
8 Tecord greeting/announcement > End recording by pressing 1
0 Listen to “Record and Select” menu again

r Back to Main menu
0 Listen to “Record greetings” menu again
r Back to Main menu

5 Switch recording and directions mode on/off

0 Listen to Main menu again

45

DECT Function

7DECT Function

Cordless Telephony with FRITZ!Box

Thanks to the integrated DECT function, the FRITZ!Box Fon WLAN 7340
can be used as a base station for cordless telephones that support the
DECT GAP or CAT-iq standard. A total of up to six cordless telephones
can be registered on the FRITZ!Box.

7.1 Registering the FRITZ!Fon MT-F Cordless Telephone

The AVM FRITZ!Fon MT-F is an ideal handset for your
FRITZ!Box Fon WLAN 7340.

Proceed as follows to register the FRITZ!Fon MT-F at the
FRITZ!Box:

1. Switch the FRITZ!Fon MT-F on by pressing and holding

down the hang-up button.

2. Press the DECT button on your FRITZ!Box until the

FRITZ!Fon MT-F indicates that registration has been
successful.

The FRITZ!Fon MT-F is now connected with your FRITZ!Box
and can be used to make telephone calls.

If registration is not successful, see the instructions for
manual registration in the manual of your FRITZ!Fon MT-F.

Scope of Service of Your FRITZ!Fon MT-F

The FRITZ!Fon MT-F is optimized for connections with your
FRITZ!Box to provide not only telephone connections, but
a whole range of additional features.

• With the FRITZ!Fon MT-F you can read the e-mail sent

to your e-mail account with an e-mail provider. For
this the POP3 protocol is used to retrieve your e-mail
from your mailbox at the e-mail provider so that it can
be displayed on the handset.

• You can set up multiple e-mail accounts on your

FRITZ!Box, and, if you have more than one
FRITZ!Fon MT-F, assign the display of each account to a
certain FRITZ!Fon MT-F.

46

Registering Cordless Telephones of Other Manufacturers

• With FRITZ!Fon MT-F you can use your FRITZ!Box tele-

phone book. New numbers recorded in a call list on
the FRITZ!Fon MT-F can be transferred directly from
the call list to the FRITZ!Box telephone book.

For detailed descriptions of this and other features, see
the documentation for your FRITZ!Fon MT-F.

7.2 Registering Cordless Telephones of Other Manufacturers

With FRITZ!Box Fon WLAN 7340 you can use all cordless
telephones that support the DECT-GAP and CAT-iq radio
standards. See the documentation of your cordless tele­phone to find out whether it supports either of these stan­dards.

To register a cordless telephone from any manufacturer on
the FRITZ!Box, please follow the corresponding instruc­tions in your telephone manual.

Press and hold down the search key on the FRITZ!Box la­beled “DECT” during the entire registration process. This
facilitates telephone registration.

7.3 Making an Internal Call to a Cordless Telephone

All telephones connected to the FRITZ!Box can establish
connections to each other free of charge.

Telephones can establish internal connections using in­ternal numbers, which are assigned to each telephone au­tomatically upon registration.

The internal numbers of the telephones you have connect­ed are listed in the FRITZ!Box user interface. Perform the
following steps:

1. Start a web browser.

2. Open the FRITZ!Box user interface by entering

fritz.box

3. Click the “Telephony / Telephone Book” menu.

4. Select the “Internal Numbers” tab.

.

47

Searching for Cordless Telephones by Paging Call

The internal numbers of the telephones connected to the
FRITZ!Box are displayed.

7.4 Searching for Cordless Telephones by Paging Call

Using the DECT button on the top of the device you can
search for lost handsets by starting a paging call.

Press the DECT button briefly and all of the cordless tele­phones connected with the FRITZ!Box will ring. A paging
call cannot work if a handset has dead batteries.

The DECT button and its use are described in the section
“DECT Button” on page 120.

7.5 Logging a Cordless Telephone off of the FRITZ!Box

1. Start a web browser.

2. Open the FRITZ!Box user interface by entering

fritz.box

3. On the “Overview” page, click the “DECT” entry in the

“Interfaces” area.

.

4. On the “Cordless Telephones (DECT)” tab, select the

cordless telephone you want to log off and click the
“Delete” button.

Now the cordless telephone will be logged off.

7.6 Enabling and Disabling DECT

The DECT function is disabled upon delivery of the
FRITZ!Box.

• Enabling the DECT function

The DECT function is switched on when the first cord­less telephone is registered.

• Disabling the DECT function

When the last cordless telephone is logged off in the
FRITZ!Box user interface, the DECT function is
switched off automatically.

48

USB Devices

LAN 1

LAN 1

LAN 2

LAN 2

FON 1

FON 1

FON 2

FON 2

DSL/TEL

DSL/TEL

8USB Devices

USB Devices at the FRITZ!Box

The FRITZ!Box Fon WLAN 7340 is equipped with two USB ports (also
known as USB host controller).

The USB ports of the FRITZ!Box support the standards USB 2.0 and
USB 1.1.

Various USB devices can be connected to the USB ports:

• a FRITZ!WLAN USB Stick N 2.4, a FRITZ!WLAN USB Stick N or an

AVM FRITZ!WLAN USB Stick

• a USB storage device (hard drive, memory stick, card reader)

• a USB printer

• a USB modem (UMTS/HSPA)

• USB hubs

If you use USB hubs, note that a maximum of four USB devices can
be operated on the FRITZ!Box.

8.1 Connecting USB Devices

Connecting a USB cable to the USB port

Connecting Some USB devices, such as memory sticks or the

FRITZ!WLAN USB Stick N, are inserted directly into one of
the USB ports on the FRITZ!Box. Other devices like USB
printers are connected to one of the USB ports by means
of a USB cable.

49

Accessing USB Devices

If you would like to use multiple devices at one USB port,
you can also use a USB hub (see the section “USB Hubs”
on page 62). Please read the “Tips for Using USB Devices”
on page 65 first.

8.2 Accessing USB Devices

Network Sharing As soon as a USB device is connected to the FRITZ!Box, all

of its functions are available in the entire network:

• The files in the USB mass storage can be accessed

from the network via FTP (File Transfer Protocol), or
you can make the USB mass storage device available
as a network storage device. The two kinds of access
are explained in greater detail in the section “Access­ing the Data on the USB Mass Storage” on page 52.

• USB printers are available as network printers.

USB Remote

Connectio n

With the USB remote connection, a computer in the net­work can use USB devices just as if they were connected
directly to the computer via the USB cable (virtual cable
replacement). This can make sense for multifunctional
printers, for instance, so that you can use the integrated
card reader/scanner or the ink level display.

While a computer accesses a USB device via the USB re­mote connection, the USB device is not available for other
computers in the network.

For more information on the USB remote connection, see
the section “FRITZ!Box USB Remote Connection” from
page 62.

50

FRITZ!WLAN USB Stick

8.3 FRITZ!WLAN USB Stick

The FRITZ!WLAN USB Stick N, the FRITZ!WLAN USB
Stick N 2.4 and the FRITZ!WLAN USB Stick are WLAN
adapters manufactured by AVM for connection to a com­puter. Using a WLAN adapter you can connect the comput­er wirelessly with the FRITZ!Box.

All FRITZ!WLAN USB Sticks from AVM master the
Stick & Surf method, making it easy to establish a secure
WLAN connection: The FRITZ!WLAN USB Stick is inserted
briefly into one of the USB ports on the FRITZ!Box, where it
receives all of the security settings required for the WLAN
connection to this FRITZ!Box.

For instructions on establishing a WLAN connection using
Stick & Surf, see the section “Connecting the
FRITZ!WLAN USB Stick” from page 18. For more informa­tion on the various FRITZ!WLAN USB Sticks by AVM and
the WLAN standards each of them supports, see the
FRITZ!WLAN USB Stick N manual, the FRITZ!WLAN USB
Stick N 2.4 manual, or the manual for the FRITZ!WLAN USB
Stick.

8.4 USB Mass Storage Devices

USB storage devices include hard drives, memory sticks,
and card readers.

File Systems Access to USB memory devices connected to the

FRITZ!Box is possible via the File Transfer Protocol (FTP),
network storage and USB remote connection functions.
USB storage devices using the file systems FAT, FAT32 and
NTFS are supported. Files in the FAT and FAT32 file sys­tems are supported up to a size of 4 GB. This limit does
not apply in the NTFS file system, where even larger files
can be accessed.

51

Access Rights and Passport Protection

Access Rights and Passport Protection

You can define access rights and password protection for
the USB storage devices. These settings are valid for all
USB storage devices connected to the FRITZ!Box. It is not
possible to assign specific read or write access or an indi­vidual password to each storage device.

Configuring Proceed as follows to define access rights and password

protection for the USB storage devices:

1. Start a web browser.

2. Enter fritz.box

in the address field.

3. Select the “Home Network / Storage (NAS)” menu.

4. Configure the access rights and password protection

for the USB mass storage devices on the “Security”
page.

The access rights and password are are not enabled if the
USB remote connection is enabled for all USB storage de­vices.

Accessing the Data on the USB Mass Storage

USB storage devices connected to the FRITZ!Box directly
or via a USB hub are displayed with their device name in
the “Home Network / USB Devices” menu on the “Over­view of Devices” page.

FRITZ!NAS All of the computers in the network can access the data in

the USB mass storage simultaneously via FTP.

Click the “Home Network / Storage (NAS)” menu and en­able the “Storage (NAS) enabled” setting. The folder struc­ture of the storage devices available via FRITZ!NAS is dis­played in the browser.

Now select the USB storage device desired and double­click the files to display them.

Files from the USB storage device cannot be executed or
opened in a suitable program until they have been copied
to your computer or your local network.

52

Accessing the Data on the USB Mass Storage

FTP (File Transfer

Protocol)

All of the computers in the network can access the data in
the USB mass storage simultaneously via FTP.

Click the name of the USB storage device in the in the “Ho­me Network / USB Devices” menu on the “Overview of De­vices” page or open a web browser and enter

ftp://fritz.box

in the address field. The folder structure of

the USB storage device is displayed in the web browser.

The data in the USB storage device can be accessed via
FTP using any FTP client.

Files from the USB storage device cannot be executed or
opened in a suitable program until they have been copied
to your computer or your local network.

USB Network

Memory

The FRITZ!Box offers you the possibility of making USB
storage devices available in the Windows network as net­work drives. Files on the USB storage device then can be
opened and processed directly on the USB storage device.

Media Server With this option music, image and video files on the USB

storage device can be played back by compatible devices
(streaming). The USB storage device with the media col­lection is simply connected to the USB port on the
FRITZ!Box and a suitable playback device is linked to the
local network.

The devices automatically communicate via Universal Plug
& Play (UPnP). This technology allows the devices con­nected to each other by cable or radio network to perform
automatic detection, recognize events, and exchange data
with each other accordingly. With UPnP AV this technology
has been expanded to audio and video contents.

With the media server, media files of all kinds of formats
can be made available from the connected USB storage
device via UPnP.

The USB network storage, media server and FTP functions
can be used only if the USB remote connection is not en­abled for USB storage devices.

53

USB Printer

8.5 USB Printer

To connect a USB printer to one of the USB ports of the
FRITZ!Box, you can either enable the USB remote connec­tion or use the USB printer as a network printer.

USB Printer at the USB Remote Connection

If you enable the USB remote connection for USB printers,
then you can use the printer on another computer just as if
it were connected directly to your computer (virtual cable
replacement).

• If you want to use the printer with the USB remote

connection enabled, then the program for the USB re­mote connection (see page 62) and the suitable
printer drivers must be installed on any computer
that is supposed to use the printer.

• When the USB remote connection is enabled, all-in-

one printers (printers with supplementary fax or
scanner functions) can also be used for faxing and
scanning.

• If your printer is equipped with a status monitor, you

can use this feature when the USB remote connection
is enabled.

• Host-based printers, like those that expect printer

status message responses from the system (bidirec­tional communication as in the GDI system, for in­stance), can only be used via the USB remote con­nection. These printers usually can be used only with
an operating system for which the printer manufac­turer has provided driver software. Such printers con­nected to the FRITZ!Box are not supported as network
printers.

USB Printer as a Network Printer

When you connect a USB printer to the FRITZ!Box and set it
up without using the “USB Remote Connection” software,
the FRITZ!Box manages the printer itself and makes it

54

USB Printer as a Network Printer

available as a network printer to all computers connected
to the FRITZ!Box. Please note the following for the printer
setup:

• If you want to use the printer as a network printer, the

printer connection must be configured, and the suit­able printer drivers installed, on every computer.
Print jobs are forwarded to the IP address of the
printer server in the local network via the printer port.

• Only printers that can be addressed with the device

class “Printer” are supported as network printers.
This is generally not the case for some multi-function
devices, for instance combined fax-scanner-printers.

• If your printer is equipped with a status monitor, it

may not be possible to use the status monitor if the
printer is operated as a network printer.

• For multi-function devices (printers with additional

functions like fax or scanning), only the printing func­tion is supported for network printers.

Configuring the Windows Printer Port for a Network
Printer

If the “FRITZ!Box” entry is already listed in the “Programs”
group of the start menu of the computer, this means that
the printer port is already configured on this computer.

Otherwise, work through the following steps to configure
the printer port:

1. Open a web browser and enter fritz.box

dress field.

The FRITZ!Box user interface opens.

2. Click the “Home Network / Network / Programs”

menu entry.

3. On the “Programs” page, click the link to the “Printer

Port”. The program is downloaded to your computer.

55

in the ad-

USB Printer as a Network Printer

4. Follow the instructions to unzip and to install the pro-

gram.

The printer port designated “AVM: (FRITZ!Box USB
Printer Port)” will be configured.

Now you can install the printer drivers of the printer con­nected to FRITZ!Box for this printer port.

Installing Printer Drivers in Windows 7

1. Click the “Start” button in the task bar and select

“Devices and Printers”.

2. Click “Add a printer”.

3. Select “Add a local printer”.

You must make this selection because the printer
port on the computer functions as a local port.

4. Select the “Use an existing port:” setting and then

choose the entry “AVM: (FRITZ!Box USB Printer Port)”
from the list. Click “Next”.

5. Select the manufacturer for the USB printer connect-

ed to the FRITZ!Box from the “Manufacturers” list and
then select the exact model from the “Printers” list.
Click “Next”.

If the manufacturer or the model is not included in
the lists, use an installation disk or CD with the re­quired files and click “Have Disk...”.

6. You can enter a name for the printer in the “Printer

name” field. The operating system will use this name
to administer the printer.

7. Click “Next”. Installation will be concluded.

Installing Printer Drivers in Windows Vista

1. Click the “Start” button in the task bar and select the

“Control Panel”.

2. Select “Printers”.

3. Click “Add Printer”.

56

USB Printer as a Network Printer

4. Select “Add a local printer”.

You must make this selection because the printer
port on the computer functions as a local port.

5. Select the “Use an existing port” setting and then

choose the entry “AVM: (FRITZ!Box USB Printer Port)”
from the list. Click “Next”.

6. Select the manufacturer for the USB printer connect-

ed to the FRITZ!Box from the “Manufacturers” list and
then select the exact model from the “Printers” list.

If the manufacturer or the model is not included in
the lists, use an installation disk or CD with the re­quired files and click “Have Disk...”.

7. You can enter a name for the printer in the “Printer

name” field. The operating system will use this name
to administer the printer.

8. Conclude the installation by clicking “Finish”.

Installing Printer Drivers in Windows XP

1. Open the start menu of the computer and click the

“Printers and Faxes” entry (Windows XP).

2. In the “Printers and Faxes” window, click “Add a

printer”.

The “Add Printer” Wizard will be started.

3. Click “Next”.

4. Select the option “Local printer attached to this com-

puter” (Windows XP) and make sure that the setting
“Automatically detect and install my Plug and Play
printer” is disabled.

You must make this selection because the printer
port on the computer functions as a local port.

5. Click “Next”.

57

USB Printer as a Network Printer

6. In the “Select a Printer Port” window, select the op-

tion “Use the following port” and select “AVM:
(FRITZ!Box USB Printer Port)” from the list field. Click
“Next”.

7. Select the manufacturer for the USB printer connect-

ed to the FRITZ!Box from the “Manufacturers” list and
then select the exact model from the “Printers” list.

If the manufacturer or the model is not included in
the lists, use an installation disk or CD with the re­quired files and click “Have Disk...”.

8. In the “Name Your Printer” window, answer the ques-

tion “Do you want to use this printer as the default
printer?” (Windows XP) with “No”.

Setting Up Printers in SUSE Linux Systems

A USB printer can be connected to the FRITZ!Box for use as
a network printer. The printer is then available to all com­puters connected with the FRITZ!Box.

You install the printer as “root” or “superuser”.

1. Open a console and enter the following command:

lpadmin -p <printer_name> -E -v socket://<IP_
address_of_the_FRITZ!Box>:<port> -m <printer_
description_file.ppd>

2. For more information and instructions, go to the fol-

lowing web site:

http://www.cups.org/documentation.php/man­lpadmin.html

The printer must be supported by CUPS (Common UNIX
Printing System) software and be detected correctly at the
USB port of the FRITZ!Box.

Example For a laser jet printer with the example name of Laserjet4

and the PPD file laserjet.ppd at a FRITZ!Box with the de­fault address 192.168.178.1, on the console you must en­ter:

58

USB Printer as a Network Printer

lpadmin -p LaserJet4 -E -v socket://192.168.178.1:9100 ­m laserjet.ppd

You can view the PPD files installed in the system with the
following command:

lpinfo -m

For More Information Please direct any questions about PPD files to the manu-

facturer of the printer or system used. More detailed infor­mation on the CUPS printing software is included in the
following documentation:

http://www.cups.org/documentation.php

More detailed questions on the setup should also be di­rected to the manufacturer of the distribution or to an In­ternet-based or usenet forum that deals with CUPS or the
distribution used.

Setting Up USB Printers on Apple Computers

A USB printer can be connected to the FRITZ!Box for use as
a network printer. The printer is then available to all com­puters connected with the FRITZ!Box.

The only printers that can be used are the ones whose
drivers can be selected in the Printer utility or for which a
compatible driver is available there.

1. Open “Programs / System Preferences / Print & Fax”.

59

USB Printer as a Network Printer

2. Click the “+” symbol at the left of the bottom half of

the screen.

60

USB Printer as a Network Printer

3. Click “IP Printer”.

4. In the “Protocol:” field, select the entry “HP JetDirect

– Socket”.

5. Enter in the “Address:” field the IP address of the

FRITZ!Box:

192.168.178.1

6. Leave the “Queue:” field empty.

7. Enter the desired values in the “Name:” and “Loca-

tion:” fields.

8. Enter a driver compatible with your printer in the

“Print Using:” field.

61

USB Hubs

8.6 USB Hubs

If the printer cannot be selected, it may be possible
to select a compatible printer or printer driver.

9. Click the “Add” button to save your settings.

The printer is then available to all computers connected
with the FRITZ!Box.

Information about compatible printers or printer drivers is
available in the Internet, for instance on the following
page:

http://gimp-print.sourceforge.net/MacOSX.php

One or two USB hubs can be connected to the USB ports
of the FRITZ!Box. A USB hub is a device to extend existing
USB ports.

If you use USB hubs, note that a maximum of four USB de­vices can be operated on the FRITZ!Box.

We strongly recommend using USB hubs with their own
power supply.

In total you can connect either four USB memory devices
(hard drives, memory sticks), or three USB memory devic­es and a USB printer, directly to the FRITZ!Box or via a USB
hub.

8.7 FRITZ!Box USB Remote Connection

With the FRITZ!Box USB remote connection you can control
connections between your computer and USB devices.
The computer and the USB devices are all connected with
the FRITZ!Box.

A USB device connected to the FRITZ!Box is handed over
to a computer via the USB remote connection function (vir­tual cable replacement). The USB device is detected as

62

Enabling the USB Remote Connection

new hardware by the operating system on this computer,
so that device software can be installed as if it were con­nected directly to the computer.

The USB remote connection can be utilized in Windows 7,
Windows Vista, and Windows XP with Service Pack 2 or
higher.

Using Enable the FRITZ!Box USB remote connection whenever

you would like to use one of the following devices on the
FRITZ!Box:

• USB storage device with the NTFS file format

• printer with the Graphics Device Interface (GDI print-

er) that requires the driver software for the given op­erating system

• multifunctional printer whose scanner, fax or card

reader features are to be used

• printer with ink level monitor (requiring bidirectional

communication)

• USB scanner

Note that isochronal USB devices with time-critical trans­mission behavior (isochronous USB devices like sound
cards, web cams, video converters or TV adapters) are not
supported.

Do not use the FRITZ!Box USB remote connection if multi­ple computers are to be able to access a single USB device
connected to the FRITZ!Box at the same time (network
printing function).

Functions like FTP, USB network memory and the media
server, which are provided by the FRITZ!Box, are not avail­able as long as the USB remote connection is active for
USB storage devices.

Enabling the USB Remote Connection

Work through the following steps in order to enable the
USB remote connection on your computer:

1. Start a web browser on your computer.

63

Disabling the USB Remote Connection

2. Enter fritz.box in the address field of the browser.

3. Enable the expert setting of the FRITZ!Box in the “Sys-

tem / Expert Mode” menu. Confirm by clicking “Ap­ply”.

4. Click the “Home Network / USB Devices” menu. Se-

lect the “USB Remote Connection” page.

5. Install the program for the USB remote connection on

the computer from which you want to use the USB de­vices. Follow the instructions on the “USB Remote
Connection” page.

6. Enable the setting “USB remote connection en-

abled”, then click the link “program for the USB
remote connection”.

7. The next step is to specify for which kind of USB de-

vices the USB remote connection should be enabled.
Enable the desired options.

8. As a final step, click “Apply”. All USB devices con-

nected to the FRITZ!Box will be detected again.

The result of the changed USB settings can be viewed in
the “Overview of Devices”.

Disabling the USB Remote Connection

Perform the following steps to disable the USB remote
connection:

1. Open a web browser on the computer for which the

USB remote connection is to be disabled.

2. Enter fritz.box

3. Enable the expert setting of the FRITZ!Box in the

“System / Expert Mode” menu. Confirm by clicking
“Apply”.

4. Click the “Home Network / USB Devices” menu. Se-

lect the “USB Remote Connection” page.

5. Disable all types of USB devices.

6. As a final step, click “Apply”.

in the address field of the browser.

64

Tips for Using USB Devices

The result of the changed USB settings can be viewed in
the “Overview of Devices”.

8.8 Tips for Using USB Devices

When using USB devices at the USB ports of the
FRITZ!Box, please keep in mind the following:

• If more than one USB device without its own power

supply is connected to the FRITZ!Box, please note
that, in accordance with the USB specification, the
total current consumption may not exceed a value of
500 mA. Otherwise unspecified malfunctions with
the USB devices or even damage to the FRITZ!Box
may occur.

• AVM expressly advises against performing firmware

updates for USB devices connected to the computer
via the USB remote connection on the FRITZ!Box.

• Before removing a USB storage device, select the

“Remove safely” option in the FRITZ!Box user inter­face to prevent losses of data.

• To avoid damage to the FRITZ!Box, only operate USB

storage devices that require more than one USB port
for operation (for instance hard drives with a Y cable)
if they have their own power supply or a USB hub
with its own power supply.

• The FRITZ!Box can not defend the USB memory from

external influences. Thus such phenomena as volt­age spikes during storms may occur, and writing to
older USB memory devices may corrupt the data
structure due to a high number of defective struc­tures. In such cases a complete loss of data may oc­cur.

Therefore we recommend always backing up the USB
memory content just in case data are lost on the USB
storage device.

65

Configuration and Operation on the Telephone

9 Configuration and Operation on the Telephone

FRITZ!Box Keypad Sequences

Many of the FRITZ!Box functions and features can be
configured and used over a telephone connected to a
FRITZ!Box extension. Only tone-dialing (dual-tone multi­frequency = DTMF) telephones can be used in configura­tion and operation. Pulse dialing telephones are not suit­able.

The telephone network features can be used only if they
are supported by your telephone network carrier and en­abled on your telephone line.

Acknowledgment

Entries input on the telephone are confirmed with ac-

Ton e

knowledgement tones (see also “Audio Signals” on
page 67):

• Entries made correctly are confirmed with a positive

acknowledgement tone (a single tone of one second
in length).

• If the entry was not successful, because of an incor-

rect key sequence, for instance, you hear a negative
acknowledgment tone (an intermittent tone broken
into intervals of about 0.25 seconds).

9.1 Instructions for Operation at the Telephone

The table explains the icons used in this chapter:

Icon Action

M Dial a number.
N Pick up the handset.
O Hang up the handset.
P Talk.
D Three-party conference call
Q Wait for the acknowledgement tone.
K You hear the ring tone.

66

Audio Signals

9.2 Audio Signals

The following diagram illustrates the duration and inter­vals of the various audio signals and ring tones of the tele­phones connected to the FRITZ!Box Fon WLAN 7340.

Icon Action

<Ext.> Enter the number of an analog extension on the

FRITZ!Box

In place of <Ext.>, enter the number of an analog
extension (for instance 1 for extension
“FON 1” or 2 for extension “FON 2”).

<DNo> Enter an external telephone number (destination

number).

In the place of <DNo>, enter the complete number
of the external line.

<DNo./Ext.> Enter the external telephone number (destination

number) or extension number (Ext.) to which your
calls are to be diverted.

.

Audio signals and ring tones of the connected telephones

67

Configuring on the Telephone

9.3 Configuring on the Telephone

Saving New Settings

In this section, saving refers to all current settings made in
the FRITZ!Box. It is not necessary to save the configuration
immediately after every change. You may first configure all
of your settings as desired, and then save them perma­nently.

Permanent saving cannot be reversed. However, you can
change the settings by using new commands or restore
the FRITZ!Box to its factory settings.

Saving Permanently

N Pick up the handset.
r91ss Save all settings permanently by dialing the

sequence shown at left.

O Hang up the handset.

Restoring Factory Settings

All of the settings in the FRITZ!Box can be reset to their
condition upon delivery by restoring the factory settings.

All settings you made in the FRITZ!Box—including the con­figured Internet connection—are deleted when the factory
settings are restored.

Restoring Factory Settings

r991s159
01590s

Restores all settings in the FRITZ!Box to
their original condition.

After factory settings are restored, the FRITZ!Box is restart­ed.

Enabling and Disabling WLAN

The WLAN function can be switched on and off using the
telephone keypad. This is especially convenient when the
WLAN function has been switched off. Simply use your

68

Do Not Disturb

telephone to turn it back on. This means that the WLAN
function can be enabled without having use a wired con­nection to open the user interface.

Enabling and Disabling WLAN

r96s1s Enables the WLAN function.
r96s0s Disables the WLAN function.

Do Not Disturb

For every analog extension of the FRITZ!Box, the Do Not
Disturb option can be enabled by phone. When Do Not
Disturb is set, the telephone connected to the extension
will not ring. In configuring this function you can choose
between enabling the function immediately or selecting a
specific time period.

Immediately When Do Not Disturb is enabled immediately, no incoming

calls will be signaled at the specified extension. The Do
Not Disturb setting will remain enabled until it is disabled.

Enabling Do Not Disturb Effective Immediately

r81<Ext.>s0s Immediately enables Do Not Disturb for

the extension entered as <Ext>.

r91ss Saves the settings.

Period Alternatively, you can enter a Do Not Disturb period during

which the telephone will not ring. At the extension for
which a Do Not Disturb period is to be configured, define
the period during which the phone should not ring and
save your entries. Then enable Do Not Disturb. Do Not Dis­turb then automatically will be switched on daily at the
time entered in the “Start” field and switched off again at
the time defined in the “End” field.

Example: Do Not Disturb should be configured from 20:00
p.m. until 07:00 a.m. daily. Enter the value “2000” for
<Start> and “0700” for <End>.

69

Alarm

Enabling Do Not Disturb for a Prescribed Period

r80<Ext.>s
<Start>s<End>s

r91ss Saves the settings.
r81<Ext.>s6s Enables Do Not Disturb for the defined

r91ss Saves the settings.

Disabling Both kinds of Do Not Disturb settings can be disabled by

Defines the period for Do Not Disturb at
extension <Ext.>.

period.

means of a keypad sequence.

Disabling Do Not Disturb

r81<Ext.>s1s Disables Do Not Disturb for extension

<Ext.>.

r91ss Saves the settings.

Alarm

You can use the telephones connected to the FRITZ!Box as
alarms. The alarm can be set individually for each tele­phone and enabled or disabled at any time.

70

Call Forwarding on the ISDN Line

Configuring the Alarm for a Telephone

N Pick up the handset.
r881s<time>s
<Ext.>s

r881s<time>s

<internal telephone
number>s

r91ss Saves the settings.
O Hang up the handset.

Defines the time at which the tele­phone connected to the analog exten­sion <Ext.> will ring.

For instance, enter
r881s0700s1s, if the
telephone at extension “FON 1”
should ring at 07:00 a.m.

Defines the time at which the DECT or
IP telephone with the specified inter­nal telephone number will ring.

For instance, enter
r881s0700s610s, if
the first cordless DECT telephone
should ring at 07:00 a.m.

Cordless DECT telephones have the
internal telephone numbers 610 –
615, IP telephones 620 – 629.

Enabling/Disabling the Alarm

N Pick up the handset.
r881ss Enables the alarm.
r881r Disables the alarm.
r91ss Saves the settings.
O Hang up the handset.

Call Forwarding on the ISDN Line

Call forwarding is performed by the ISDN operator’s
switching station. To use call forwarding, FRITZ!Box must
be connected to an ISDN line. Then this feature can be
used to forward calls to an external line. Call forwarding is
subject to charges by the carrier and cannot be used to
forward calls to Internet numbers.

71

Call Forwarding on the ISDN Line

In addition to call forwarding, there is also call diversion
via FRITZ!Box. Use this kind of call diversion to divert calls
to internal and external lines. See the section “Call Diver­sion” on page 76 for more information.

Do not activate both call forwarding and call diversion at
the same time.

For call forwarding you may specify whether you want in­coming calls to be forwarded unconditionally, after the
fifth ring, or when busy. Different settings may be config­ured separately for each number.

Call Forwarding

Immediately

Incoming calls for the given MSN are always diverted im­mediately to the specified number. Call forwarding is sub­ject to charges by the carrier and cannot be used for for­warding calls to Internet numbers.

Call Forwarding immediately for Your Outgoing Caller ID

N Pick up the handset.
s21s<DNo>r Dial the sequence shown at left.
Q Wait for the acknowledgement tone.
O Hang up the handset.

Call Forwarding immediately for Any MSN

N Pick up the handset.
s21s<DNo>
s<MSN>r
Q Wait for the acknowledgement tone.
O Hang up the handset.

Call Forwarding immediately for All MSNs

N Pick up the handset.
s21s<DNo>sr Dial the sequence shown at left.
Q Wait for the acknowledgement tone.
O Hang up the handset.

Dial the sequence shown at left.

72

Call Forwarding on the ISDN Line

Disabling Call Forwarding Immediately for Your Outgoing Caller
ID

N Pick up the handset.
s21sr Dial the sequence shown at left.
Q Wait for the acknowledgement tone.
O Hang up the handset.

Disabling Call Forwarding Immediately for Any MSN

N Pick up the handset.
s21ss<MSN>r Dial the sequence shown at left.
Q Wait for the acknowledgement tone.
O Hang up the handset.

Disabling Call Forwarding immediately for All MSNs

N Pick up the handset.
s21ssr Dial the sequence shown at left.
Q Wait for the acknowledgement tone.
O Hang up the handset.

Call Forwarding When

Busy

Incoming calls are forwarded to the specified number only
if a call is already being conducted using the number
dialed is busy. You can define call diversion for the local
outgoing call number. The local outgoing call number is
the first number you assigned to an extension. You can al­so define call diversion for any other number, e.g. a tele­phone at another extension, or for all numbers. All set­tings can be disabled at any time.

Call Forwarding When Busy for Your Outgoing Caller ID

N Pick up the handset.
s67s<DNo>r Dial the sequence shown at left.
Q Wait for the acknowledgement tone.
O Hang up the handset.

73

Call Forwarding on the ISDN Line

Call Forwarding when Busy for Any MSN

N Pick up the handset.
s67s<DNo>
s<MSN>r
Q Wait for the acknowledgement tone.
O Hang up the handset.

Call Forwarding When Busy for All MSNs

N Pick up the handset.
s67s<DNo>sr Dial the sequence shown at left.
Q Wait for the acknowledgement tone.
O Hang up the handset.

Disabling Call Forwarding When Busy for Your Outgoing Caller
ID

N Pick up the handset.
s67sr Dial the sequence shown at left.
Q Wait for the acknowledgement tone.
O Hang up the handset.

Dial the sequence shown at left.

Disable Call Forwarding When Busy for Any MSN

N Pick up the handset.
s67ss<MSN>r Dial the sequence shown at left.
Q Wait for the acknowledgement tone.
O Hang up the handset.

Disable Call Forwarding When Busy for All MSNs

N Pick up the handset.
s67ssr Dial the sequence shown at left.
Q Wait for the acknowledgement tone.
O Hang up the handset.

74

Call Forwarding on the ISDN Line

Call Forwarding

Delayed

Incoming calls are forwarded to the specified number if
not answered at the number originally dialed within
20 seconds (about five rings). Call forwarding can be con­figured for your extension’s outgoing caller ID (the first
number assigned to an extension), for any number (for in­stance, a telephone at the other FRITZ!Box extension), or
for all numbers. All settings can be disabled at any time.

Call Forwarding Delayed for Your Outgoing Caller ID

N Pick up the handset.
s61s<DNo>r Dial the sequence shown at left.
Q Wait for the acknowledgement tone.
O Hang up the handset.

Call Forwarding Delayed for Any MSN

N Pick up the handset.
s61s<DNo>
s<MSN>r
Q Wait for the acknowledgement tone.
O Hang up the handset.

Dial the sequence shown at left.

Call Forwarding Delayed for All MSNs

N Pick up the handset.
s61s<DNo>sr Dial the sequence shown at left.
Q Wait for the acknowledgement tone.
O Hang up the handset.

Disabling Call Forwarding Delayed for Your Outgoing Caller ID

N Pick up the handset.
s61sr Dial the sequence shown at left.
Q Wait for the acknowledgement tone.
O Hang up the handset.

75

Call Diversion

Disabling Call Forwarding Delayed for Any MSN

N Pick up the handset.
s61ss<MSN>r Dial the sequence shown at left.
Q Wait for the acknowledgement tone.
O Hang up the handset.

Disabling Call Forwarding Delayed for All MSNs

N Pick up the handset.
s61ssr Dial the sequence shown at left.
Q Wait for the acknowledgement tone.
O Hang up the handset.

Call Diversion

Incoming calls to the FRITZ!Box telephones can be divert­ed to a different extension or to an external number. Call
diversion takes place directly in the FRITZ!Box. This is the
difference between call diversion and call forwarding,
where the calls are diverted via the central exchange. How
to use call forwarding by phone is described in the section
“Call Forwarding on the ISDN Line” on page 71.

Do not activate both call forwarding and call diversion at
the same time.

Call diversion allows you to forward calls to an external
line or to another extension. This kind of diversion is orga­nized inside FRITZ!Box so that diversions to another exten­sion are free of charge. Calls are diverted to an external
number over your ISDN line’s second B channel and are
subject to normal transmission charges. If the FRITZ!Box is
operated on an analog telephone line, incoming calls can
only be diverted to a different extension or to Internet
numbers.

Do not activate both call forwarding and call diversion at
the same time.

76

Call Diversion

Note that only numerical Internet telephone numbers can
be entered for diversion to an Internet telephone number.
This means that you can enter only numerals, no letters or
other characters.

You can specify the conditions under which an incoming
call will be diverted. You can select one of five different
options. Different settings may be saved for each exten­sion.

Call Diversion Immediately (Without Ringing)

N Pick up the handset.
r41<Ext.>s
<DNo>/<Ext.>s
r91ss Save your settings if desired by dial-

O Hang up the handset.

Call Diversion After the Third Ring

N Pick up the handset.
r42<Ext.>s
<DNo>/<Ext.>s
r91ss Save your settings if desired by dial-

O Hang up the handset.

Dial the sequence shown at left.

ing the sequence shown at left.

Dial the sequence shown at left.

ing the sequence shown at left.

Call Diversion When Busy

N Pick up the handset.
r43<Ext.>s

<DNo>/<Ext.>s
r91ss Save your settings if desired by dial-

O Hang up the handset.

Dial the sequence shown at left.

ing the sequence shown at left.

77

Call Waiting

Call Diversion After the Third Ring or When Busy

N Pick up the handset.
r44<Ext.>s
<DNo>/<Ext.>s
r91ss Save your settings if desired by dial-

O Hang up the handset.

Call Diversion Immediately With Ringing

N Pick up the handset.
r45<Ext.>s

<DNo>/<Ext.>s
r91ss Save your settings if desired by dial-

O Hang up the handset.

Disabling Call Diversion

N Pick up the handset.
r40<Ext.>ss Dial the sequence shown at left.
r91ss Save your settings if desired by dial-

O Hang up the handset.

Dial the sequence shown at left.

ing the sequence shown at left.

Dial the sequence shown at left.

ing the sequence shown at left.

ing the sequence shown at left.

Call Waiting

Call waiting can be switched on or off for each extension.
Some older terminal equipment connected to extensions
may misinterpret the call waiting signal. This is especially
true of fax machines and modems. If communication er­rors occur, you should disable call waiting for fax and mo­dem extensions.

See section “Waiting Calls” on page 86 for information
about how to accept a call while another connection is ac­tive.

78

Suppress Caller ID for Outgoing Calls (CLIR)

When call waiting is enabled, modem and fax connec­tions may be interrupted.

Enabling Call Waiting

N Pick up the handset.
r2 <Ext.> s0s Dial the sequence shown at left.
r91ss Save your settings if desired by dialing the

O Hang up the handset.

Disabling Call Waiting

N Pick up the handset.
r2 <Ext.> s1s Dial the sequence shown at left.
r91ss Save your settings if desired by dialing the

O Hang up the handset.

sequence shown at left.

sequence shown at left.

Suppress Caller ID for Outgoing Calls (CLIR)

The CLIR (Calling Line Identification Restriction) function
prevents your telephone number being displayed on the
other party’s phone during outgoing calls.

The CLIR function is disabled in the factory settings. You
have the option of enabling this function permanently and
then disabling it again. CLIR can also be used for individu­al connections. When CLIR is permanently enabled, this
setting is saved for the extension and always enabled for
outgoing connections.

If you would like to conduct only certain calls with the Call­er ID suppressed, prefix the number dialed with a keypad
sequence. This enables CLIR only for the current connec­tion.

79

Displaying the Incoming Caller ID (CLIP)

Enabling CLIR Permanently

N Pick up the handset.
r51<Ext.>s1s Dial the sequence shown at left.
r91ss Save your settings if desired by dial-

O Hang up the handset.

Disabling CLIR Permanently

N Pick up the handset.
r51<Ext.>s0s Dial the sequence shown at left.
r91ss Save your settings if desired by dial-

O Hang up the handset.

CLIR on a Case-by-case Basis

N Pick up the handset.
s31r Dial the sequence shown at left. Now

M Dial the number you want to call.

ing the sequence shown at left.

ing the sequence shown at left.

you hear the external dial tone.

Displaying the Incoming Caller ID (CLIP)

The CLIP (Calling Line Identification Presentation) function
makes the number of callers—external and internal—visi­ble on your telephone display.

This feature is only effective if your telephone supports
CLIP.

The CLIP function is enabled in the factory settings. This
function can be permanently disabled and enabled again.

80

Connected ISDN Line Identification Restriction and Presentation (COLR/COLP)

Enabling Display of Incoming Caller ID (CLIP)

N Pick up the handset.
r50<Ext.>s1s Dial the sequence shown at left.
r91ss Save your settings if desired by dialing

the sequence shown at left.

O Hang up the handset.

Disabling Display of Incoming Caller ID (CLIP)

N Pick up the handset.
r50<Ext.>s0s Dial the sequence shown at left.
r91ss Save your settings if desired by dialing

the sequence shown at left.

O Hang up the handset.

Connected ISDN Line Identification Restriction and
Presentation (COLR/COLP)

By default, a caller’s display always shows the Multiple
Subscriber Number (MSN) of the extension she or he
dialed. Yet if you take the call at another extension, the
MSN of this extension will be displayed. If you want this
number to remain concealed so that the caller does not
know that the call has been picked up at another exten­sion, you have the option of suppressing transmission of
the connected line's number. The caller’s display will con­tinue to show the number dialed.

Transmission of the connected line’s number can be
switched on and off for each extension individually. Trans­mission of the connected line’s number is permanently
enabled in the factory settings.

81

Disabling Automatic Outside Dialing

Enabling Connected Line Identification Restriction (COLR)
Permanently

N Pick up the handset.
r53<Ext.>s1s Dial the sequence shown at left.
r91ss Save your settings if desired by dialing

O Hang up the handset.

Enabling Connected Line Identification Presentation (COLP)
Permanently

N Pick up the handset.
r53<Ext.>s0s Dial the sequence shown at left.
r91ss Save your settings if desired by dialing

O Hang up the handset.

Disabling Automatic Outside Dialing

The FRITZ!Box offers the possibility of disabling automatic
outside dialing. This means that you will receive an inter­nal dialing tone when you lift the handset at the corre­sponding extension. This makes sense at any extension
which is used to make many internal calls, for instance,
between the extensions of the FRITZ!Box. When automatic
outside dialing is disabled, for an external call the 0
must be dialed before the telephone number.

the sequence shown at left.

the sequence shown at left.

Disabling Automatic Outside Dialing

N Pick up the handset.
r1<Ext.>s0s Dial the sequence shown at left.
r91ss Save your settings if desired by dialing

the sequence shown at left.

O Hang up the handset.

82

Call Rejection on Busy (Busy on Busy)

Enablimng Automatic Outside Dialing

N Pick up the handset.
r1<Ext.>s1s Dial the sequence shown at left.
r91ss Save your settings if desired by dialing

O Hang up the handset.

Call Rejection on Busy (Busy on Busy)

Calls for an extension can be rejected using the “busy on
busy” feature. This means that the user receives a busy
signal whenever the extension is busy.

Enabling Busy on Busy

N Pick up the handset.
r52<Ext.>s1s Dial the sequence shown at left.
r91ss Save your settings if desired by dialing

O Hang up the handset.

the sequence shown at left.

the sequence shown at left.

Disabling Busy on Busy

N Pick up the handset.
r52<Ext.>s0s Dial the sequence shown at left.
r91ss Save your settings if desired by dialing

the sequence shown at left.

O Hang up the handset.

83

Operation at the Telephone

9.4 Operation at the Telephone

This section describes how you can use the FRITZ!Box fea­tures via your telephone keypad.

Shortening the Dialing Procedure

The FRITZ!Box automatically recognizes when a number
has been entered, but not until a few seconds after the fi­nal digits are entered.

You have the possibility of shortening the dialing proce­dure by closing your entry with the r key.

Shortening the Dialing Procedure

<number>r indicates that a number has been dialed

Selecting the Outgoing Number and the Type of
Connection

For outgoing connections you can specify the kind of con­nection to be used for the next dialing procedure. For this
entry you can use settings already made, or circumvent
the settings currently configured. In this case the dialing
rules are suspended for the given dialing procedure.

to shorten the dialing procedure

By entering precisely which Internet telephony account
should be used it is possible to have the dialing proce­dure conducted via a certain Internet telephone number,
even though this number was never previously configured
for the extension used.

84

Making Internal Calls

Selecting the Outgoing Number and the Type of Connection

s111r<tele
phone number>

s12r<tele­phone number>

s12<P>r establishes an Internet telephony connection

dials up this connection using the fixed line

establishes a connection for this dialing pro­cedure using the first Internet telephone
number

via the specified Internet telephone number.
For <P> enter the position of the Internet tele­phone number in the “List of Internet Tele­phone Numbers”.

Making Internal Calls

All calls conducted between telephones connected to the
FRITZ!Box are internal telephone calls. These calls are free
of charge.

Dialing Internal Calls

N Pick up the handset.
ss<Ext.> If you would like to call an analog extension

of the FRITZ!Box, dial ss and the number of
the extension.

For instance, enter ss1, to call the tele­phone at the analog extension “FON 1”.

ss<internal
telephone num­ber>

If you would like to call a cordless DECT tele­phone that is connected with the FRITZ!Box,
dial ss and the internal number of the tele­phone.

For instance, enter ss610 to call the
first cordless telephone.

Cordless DECT telephones have the internal
telephone numbers 610 – 615.

85

Group Call

Group Call

Place a group call to call all other extensions at the same
time. Your call is connected with whichever extension an­swers first.

Group Call

N Pick up the handset.
ss9 Dial the keypad sequence shown at left to call all

free extensions.

Picking up a Call from the Answering Machine

Use this function to pick up incoming calls on your tele­phone that already have been taken by the answering ma­chine.

Picking up a Call

N Pick up the handset.
s09 Dial the sequence shown at left.
P The call is now connected to your extension. You

are now connected to the caller.

Waiting Calls

When the “call waiting” feature is enabled and you are
conducting a call, you will be notified as soon as an exter­nal call arrives on your your line. This call will be signaled
by an acoustic signal in the handset. You can accept the
connection with the new caller within 30 seconds. If you
ignore the signal, the waiting call is rejected after
30 seconds.

For instructions on how to enable and disable the func­tion, see the section “Call Waiting” on page 78.

86

Call-back on Busy (CCBS) on the ISDN Line

Accepting or Rejecting Waiting Calls

R2 To accept a waiting call, dial the sequence

shown at left. Your original call is now on hold.

R1 To return to your original connection, dial the se-

quence shown at left. You can also accept the
waiting call by hanging up your existing connec­tion, i.e., by hanging up the handset. In this case
the telephone rings as soon as you have hung
up. Pick up the handset again to accept the wait­ing call.

R0 To reject a waiting call, dial the sequence shown

at left.

Call-back on Busy (CCBS) on the ISDN Line

When you dial a number and it is busy, you can enable the
“call-back on busy” feature. As soon as the line is free,
your telephone rings for 20 seconds, as it would for an ex­ternal call. When you pick up your handset, the number of
desired party will be dialed automatically.

“Call-back on busy” can be used for both external and in­ternal connections.

A maximum of five call-back requests can be enabled for
each extension at any given time.

Call-back on Busy (CCBS)

M You have just dialed a number and now you hear

the busy signal.

5 If the call is not answered, within twenty sec-

onds, dial either the number 5

or

Rs37r the sequence shown at left.
Q Wait for the acknowledgement tone.
O Hang up the handset.
K As soon as the subscriber you dialed hangs up,

your telephone will ring.

N Pick up the handset. The subscriber’s number is

dialed again automatically.

87

Call-back on No Response (CCNR) on the ISDN Line

Call-back on No Response (CCNR) on the ISDN Line

The “call-back on no response” function can be used
when you dial a number and the party does not respond.
Once the party can be reached again and conducts a call
from her or his telephone, this function recognizes when
this conversation is ended. Your telephone then rings.
When you pick up your handset, the number of the desired
party is automatically dialed again.

“Call-back on no response” can be used both for external
and internal connections.

This command can be activated five times for each line.

Enabling Call-back on No Response (CCNR)

M You have just dialed a number and hear a ring

tone.

5 If the call is not answered, within 20 seconds,

dial either the number 5

or

Rs37r the sequence shown at left.
Q Wait for the acknowledgement tone.
O Hang up the handset. As soon as the party you

dialed completes the conversation being con­ducted from her or his telephone, your telephone
rings.

N Pick up the handset. The number is dialed again

automatically.

Call-back requests can also be deleted manually, with the
oldest callback request being deleted first.

Deleting Call-back Requests Manually

N Pick up the handset.
r37r Dial the sequence shown at left.
O Hang up the handset.

88

Alternating Between Calls

Alternating Between Calls

Whenever you have one active connection and one caller
on hold, you can switch from one call to the other as often
as you want using the Hold button.

Alternating Between Calls

Call 1

P
R Press the Hold button. Caller 1 is now on hold.
M To establish a second call, simply dial ss plus

Call 2

P
R2 To switch back from caller 2 to caller 1, dial the

Call 1

P
R2 To switch back again from caller 2 to caller 1, dial

You are talking to caller 1.

the desired extension number for an internal call,
or the desired external number.

If the call is answered, you can consult on this
line. The original caller is still on hold.

sequence shown at left.

Caller 1 is now active again and caller 2 is on
hold.

the same sequence. In this way you can alternate
between the two connections.

Ending Hold

O The caller on hold hangs up. You can continue

talking on the active connection.

R1 You end the active connection by dialing the se-

quence shown at left. The call that was on hold is
now active again, and there is no call left on
hold.

O
K

Call

P

You can also return to the call on hold by hanging
up the handset: this ends the currently active
connection. In this case the telephone rings as
soon as you hang up. Pick up the handset again
to return to the last call that was on hold.

89

Three-party Conference Call

Three-party Conference Call

FRITZ!Box allows you to hold telephone conferences with
two other people at once. Two external and one internal
party, or two internal and one external party can conduct a
conference call with each other.

Conducting a Three-party Conference Call

N Pick up the handset.
M Dial the external number of the first party. Talk.
R Press the Hold button.
M To establish a second call, simply dial ss plus

R3 Dial the sequence shown at left to begin a three-

D Now all three participants can confer together. If

O You can end the three-party call by hanging up

R2 You can also switch from the three-party call

the desired extension number for an internal
call, or the desired external number.

You can now conduct a second conversation
while your first call is on hold.

party conference call.

either of the other two parties hangs up, your
connection with the remaining participant re­mains active.

the handset.

back to the original two-party connection. Dial
the sequence shown at left. This ends the three­party conference. The connection that was active
last before you initiated the three-party confer­ence is now active again. The other call is on
hold. You can alternate between the two connec­tions by dialing the same sequence again.

90

Consultation / Hold

Consultation / Hold

The “consultation/hold” feature allows you to place an ex­isting call on hold. You then may consult with someone
else at your workplace or dial a second call. The party on
hold does not hear the second conversation. Once you
have finished the consultation, you can return to the origi­nal connection.

Consultation / Hold

Call 1

P
R Press the Hold button. Caller 1 is now on

M To establish a second call, simply dial ss

Call 2

P
R If the number you dialed is busy or the call is

R1 To switch back to caller 1 after talking on the

You are talking to caller 1.

hold and you can consult someone else.

plus the desired extension number for an in­ternal call, or the desired external number.

If the call is answered, you can consult on
this line. The original caller is still on hold.

not answered, press the Hold button again
to return to caller 1.

second connection, dial the sequence
shown at left. Call 1 is now active again.

If you return to caller 1 by pressing the Hold button, the
connection to caller 2 is not cleared down until caller 2
hangs up.

Ending Consultation

Call 1

P

O Hang up the handset to end the connection.

You can also return to caller 1 by hanging up
the handset: this ends the connection to
caller 2. Pick up the handset to return to
caller 1 again.

91

Transferring Calls

Transferring Calls

The “call transfer” function allows you to transfer a con­nection from one of FRITZ!Box’s extension to another.

Transferring Calls

Call 1

P
R Press the Hold button. Caller 1 is now on

ss<Ext.> To establish a connection to caller 2, dial the

Call 2

P
O To transfer the caller 1 to caller 2, simply

You are talking to caller 1.

hold.

star key twice and then her or his extension
number.

You can now talk with caller 2.

hang up the handset.

Explicit Call Transfer (ECT)

Use the “explicit call transfer” function to connect two ex­ternal parties with each other while one connection is ac­tive and the other is on hold. Then you can end your own
connection while the other two parties continue their con­versation.

Explicit Transfer of One Active and One Held Connection

N Pick up the handset.
M Dial the external number of the first party. Talk.
R Press the Hold button.
M Dial the number for your second external call. You

can now conduct a second conversation while your
first call is on hold.

92

Explicit Call Transfer (ECT)

Explicit Transfer of One Active and One Held Connection

R4 Dial the sequence shown at left. The connection on

O Hang up the handset.

Explicit Call Transfer from a Three-party Conference Call

N Pick up the handset.
M Dial the external number of the first party. Talk.
R Press the Hold button.
M Dial the number for your second external call. You

R3 Dial the sequence shown at left to begin a three-par-

D Now all three participants can confer together. If ei-

R2 You can also switch from the three-party call back to

R4 Dial the sequence shown at left. The connection on

O Hang up the handset.

To clear your connection while allowing the external
parties to continue the call, connect the parties with
each other.

hold and the active connection are connected with
each other. The external parties continue the call
while you clear the connection.

can now conduct a second conversation while your
first call is on hold.

ty conference call.

ther of the other two parties hangs up, your connec­tion with the remaining participant remains active.

To clear your connections while allowing the external
parties to continue the call, connect the parties with
each other.

the original two-party connection. Dial the sequence
shown at left. This ends the three-party conference.
The connection that was active last before you initi­ated the three-party conference is now active again.
The second external call is on hold. You can alternate
between the two connections by dialing the same
sequence again.

hold and the active connection are connected with
each other. The external parties continue the call
while you clear the connection.

93

One-time Explicit Transfer on the ISDN Line

One-time Explicit Transfer on the ISDN Line

Explicit Call Transfer (ECT) is an ISDN feature that must be
enabled by your ISDN provider and thus usually is subject
to extra charges. If ECT has not been enabled on your line,
you can program the telephone system to initiate a one­time explicit call transfer before connecting to two parties.
When you end the connection, the other two parties will
be connected to each other.

One-time Explicit Transfer

N Pick up the handset.
s32r Dial the sequence shown at left. You hear the ex-

ternal dial tone.

M Dial the external number of the first party. Talk.
R Press the Hold button.
M Dial the number for your second external call.

You can now conduct a second conversation
while your first call is on hold.

To clear your connections while allowing the ex­ternal parties to continue the call, connect the
parties with each other.

R4 Dial the sequence shown at left. The connection

on hold and the active connection are connected
with each other. The external parties continue
the call while you clear the connection.

O Hang up the handset.

With this type of external transfer, both parties are con­nected to each other over your PBX. This means that both
B channels on your ISDN line remain busy with this con­nection as long as the parties are connected to each oth­er.

94

Suspending/Resuming a Call on the ISDN Line

Suspending/Resuming a Call on the ISDN Line

The “suspend/resume” feature, also technically known as
terminal portability, allows you to suspend an existing
connection and resume it at another point on the S
The connection can be resumed at a different ISDN termi­nal device (such as an ISDN telephone) that is connected
to your BRI line along with the FRITZ!Box.

You will hear an acknowledgement tone to indicate that
the call has been successfully suspended. If you hear the
failure tone, this may indicate that you made a mistake, or
that the “suspend/resume” feature is not enabled on your
line. It is also possible that the parked-call ID you chose is
already in use.

You can resume the suspended call using another ISDN
device on the S

Suspending/Resuming a Call

P You are talking to a caller.
R Press the Hold button. Call 1 is now suspended.
s1<PC>s Dial the sequence shown at left. Type in a code

Q
O

bus.

0

for the suspended call as <PC> (parked-call ID).
The code can be any number between 0 and

99. You will need to enter this code again
when you resume the call.

After the acknowledgement tone, the connection
is suspended. You can hang up the handset. The
call remains suspended at the ISDN provider’s
local switch for two minutes.

bus.

0

Call Tracing on the ISDN Line

You can use this function during a call or after the caller
hangs up. For more information about this feature, contact
your ISDN provider.

Call Tracing (MCID)

Rs39r Dial the sequence shown at left.

95

Room Monitoring (Baby Monitor)

Room Monitoring (Baby Monitor)

The following keypad sequence enables the function for
monitoring the sound level in a room. First enter the vol­ume level (a value between 1 and 8). Enter a telephone
number. Do not hang up the handset! When the volume in
the room reaches the specified level, the number you en­tered will be dialed. When the telephone rings and you
pick up the handset, you will be connected with the tele­phone on which you enabled the room monitoring func­tion.

When using this feature, it is advisable to activate the
speaker phone function.

Enabling Room Monitoring

N Pick up the handset or activate the speaker

s4

<level>

s

<number>

r

Q Wait for the acknowledgement tone. The ba-

phone function of your telephone.

Dial the sequence shown at left. For <level>,
enter a number between 1 the most sensi-
tive sound level) and 8. For <number>, enter
the number to be called. This may be the
number of another internal extension, a 9
for an internal group call, or any external
number desired.

by monitoring phone function is now en­abled.

Do not hang up the handset!

Dial the number of the extension to listen in at an exten­sion with room monitoring activated.

After initiating a room monitoring phone call, the PBX can­not generate a new call until at least one minute has
lapsed.

You can disable the function by simply hanging up the
handset of the telephone at which you enabled it.

96

Using Keypad Shortcuts

Using Keypad Shortcuts

The keypad function allows you to control services and
features on the telephone line by entering characters and
strings on the telephone keypad.

These keyboard entries are called keypad messages. Ask
your telephone carrier for the specific keypad messages to
access ISDN features.

Entering Keypad Shortcuts on an Extension with Automatic
Outside Dialing

N Pick up the handset.
sr<Seq> Dial the sequence shown at left. <Seq> stands for

the keypad sequence you received from your
telephone carrier.

Entering Keypad Sequences on an Extension Without
Automatic Outside Dialing

N Pick up the handset.
0sr<Seq> Dial the sequence shown at left. <Seq> stands for

the keypad sequence you received from your
telephone carrier.

97

Troubleshooting

10 Troubleshooting

Help for Errors

This chapter provides assistance if you are not able to open the user in­terface of your FRITZ!Box, if you are having problems with the WLAN
connection, or if you want to change the IP settings on your computer.

10.1 Errors Opening the User Interface

If an error message is returned when you open the user in­terface, this can have various causes. Check the possible
causes and attempt to resolve the error.

Restarting the FRITZ!Box

The user interface cannot be opened or does not react.

Possible Cause

Inconsistencies within the FRITZ!Box.

Remedy

1. Restart the FRITZ!Box.

Remove the power cable from the socket.

2. Wait about five seconds before reconnecting to the

power supply.

3. To make sure that the FRITZ!Box has finished restart-

ing, wait until the “Power/DSL” LED lights up and
stop flashing and, if you have switched on WLAN, the
“WLAN” LED stays lit as well. This ensures that the
FRITZ!Box restart has been completed.

4. Try again to open the FRITZ!Box user interface by en-

tering fritz.box

in the address field.

Checking the Cable Connections

The user interface of the FRITZ!Box does not appear in the
window of your web browser.

Possible Cause

The cable connections are not secure.

98

Checking Name Resolution

Remedy

Make sure that all cable connections are plugged in se­curely.

Checking Name Resolution

The user interface of the FRITZ!Box cannot be opened by
entering fritz.box.

Possible Cause

The name resolution of the FRITZ!Box does not work.

Remedy

1. In the web browser, enter the following IP address in

2. If the user interface cannot be reached via this ad-

place of fritz.box

:

192.168.178.1

dress, check the settings configured for your network
adapter as described in section “Obtaining an IP Ad­dress Automatically” from page 109.

Checking the IP Address

The user interface of the FRITZ!Box can be reached nei­ther at the address fritz.box nor at 192.168.178.1.

Possible Cause

The IP address set on the connected computer is inappli­cable.

Remedy

Set the network adapter to DHCP so that the IP address
can be obtained via the DHCP server of the FRITZ!Box. Ad­just the settings to those described in the section “Ob-

taining an IP Address Automatically” from page 109.

If it is still not possible to open the FRITZ!Box user inter­face by entering fritz.box
IP address of the FRITZ!Box as described on page 103.

99

or 192.168.178.1, use the fixed

Disabling Dial-Up Connections

Disabling Dial-Up Connections

The user interface is not opened; a window for a dial-up
connection appears instead.

Possible Cause

The browser must use the network connection between
the computer and FRITZ!Box when the user interface is
opened. For this the automatic establishment of a Dial-Up
Networking connection must be disabled.

Remedy

You can disable the automatic attempt to establish a Dial­Up Networking connection. The following example ex­plains how to check the settings of Internet Explorer 8:

1. Select the “Connections” settings page under “Tools

/ Internet Options...”.

2. In the “Dial-up and Virtual Private Network settings”

section, enable the option “Never dial a connection”.

3. As a final step, click “OK”.

Enabling Online Operation

The user interface does not appear in the window of your
web browser.

Possible Cause

The web browser is set for offline operation.

Remedy

Configure the web browser for online operation. Using the
example of Internet Explorer 8:

1. Open the “Tools” menu.

2. If a checkmark is displayed in front of “Work Offline”,

click this line.

The checkmark will be removed and Internet Explorer will
switch to online operation.

100