Unit Identifi cation / Nomenclature ................................................................................................................................................ 6
Performance Data .........................................................................................................................................................................7
Electrical Data ..............................................................................................................................................................................8
Refrigeration Sequence of Operation .........................................................................................................................................11
T roubleshooting .....................................................................................................................................................................16-23
The information contained in t his manual is intended for use by a qualifi ed ser vice technician who is familiar
with the safety procedures required i n in stal la tion a nd repair, and who is equipped with the proper tools and test
instruments.
Installation or repairs made by unqualifi ed persons can result in hazards subjecting the unqualifi ed person making
such repai rs to the risk of injury or electrical shock which can be serious or even fatal not only to them, but also
to persons being served by the equipment.
If you install or perform service on equipment, you must assume responsibilit y for any bodily injur y or property
damage which may result to you or others. Friedrich Air Conditioning Co mpany will not be responsible for any
injury or property damage arising from improper installation, service, and/or service procedures.
2
INTRODUCTION
This service manual is designed to be used in conjunction with the installation manuals provided with each air conditioning
system component.
This servic e manual was writ ten to as sist the profes sional R AC ser v ice tec hnician to quick ly and ac curately diagnose and
repair malfunctions.
This manual will deal with subjects in a general nature. (i.e. all text will not pertain to all models).
TYPICAL UNIT COMPONENTS
Capillary Tube
Reversing Valve
(some models)
Front Cover
System Switches
Evaporator Coil
Return Air Grille/Filter
Blower Wheel
Blower Motor
IMPORTANT:
diagnosis and repair (See Unit Identifi catio n).
It will be necessary for you to accurately identify the unit you are servicing, so you can be certain of a proper
Fresh Air
Compressor
Liquid Filter Driers
Condenser Coil
Discharge Air
Outdoor Grille
Sleeve
Condenser Fan Blade
Basepan
3
Friedrich Air Conditioning Company
P.O. Box 1540
San Antonio, TX 78295
210.357.4400
www.friedrich.com
ROOM AIR CONDITIONERS
LIMITED WARRANTY
FIRST YEAR
ANY PART: If any part supplied by FRIEDRICH fails because of a defect in workmanship or material within twelve months from
date of original purchase, FRIEDRICH will repair the product at no charge, provided room air conditioner is reasonably accessible
for service. Any additional labor cost for removing inaccessible units and/or charges for mileage related to travel by a Service
Agency that exceeds 25 miles one way will be the responsibility of the owner. This remedy is expressly agreed to be the exclusive
remedy within twelve months from the date of the original purchase.
SECOND THROUGH FIFTH YEAR
SEALED REFRIGERANT SYSTEM: If the Sealed Refrigeration System (defined for this purpose as the compressor, condenser
coil, evaporator coil, reversing valve, check valve, capillary, filter drier, and all interconnecting tubing) supplied by FRIEDRICH in
your Room Air Conditioner fails because of a defect in workmanship or material within sixty months from date of purchase,
FRIEDRICH will pay a labor allowance and parts necessary to repair the Sealed Refrigeration System; PROVIDED FRIEDRICH will
not pay the cost of diagnosis of the problem, removal, freight charges, and transportation of the air conditioner to and from the
Service Agency, and the reinstallation charges associated with repair of the Sealed Refrigeration System. All such cost will be the
sole responsibility of the owner. This remedy is expressly agreed to be the exclusive remedy within sixty months from the date of the
original purchase.
APPLICABILITY AND LIMITATIONS: This warranty is applicable only to units retained within the Fifty States of the U.S.A., District
of Columbia, and Canada. This warranty is not applicable to:
1. Air filters or fuses.
2. Products on which the model and serial numbers have been removed.
3. Products which have defects or damage which results from improper installation, wiring, electrical current
OBTAINING WARRANTY PERFORMANCE: Service will be provided by the FRIEDRICH Authorized Dealer or Service
Organization in your area. They are listed in the Yellow Pages. If assistance is required in obtaining warranty performance, write
to: Room Air Conditioner Service Manager, Friedrich Air Conditioning Co., P.O. Box 1540, San Antonio, TX 78295-1540.
LIMITATIONS: THIS WARRANTY IS GIVEN IN LIEU OF ALL OTHER WARRANTIES. Anything in the warranty
notwithstanding, ANY IMPLIED WARRANTIES OF FITNESS FOR PARTICULAR PURPOSE AND/OR MERCHANTABILITY
SHALL BE LIMITED TO THE DURATION OF THIS EXPRESS WARRANTY. MANUFACTURER EXPRESSLY DISCLAIMS AND
EXCLUDES ANY LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGE FOR BREACH OF ANY EXPRESSED OR
IMPLIED WARRANTY.
NOTE: Some states do not allow limitations on how long an implied warranty lasts, or do not allow the limitation or exclusion of
consequential or incidental damages, so the foregoing exclusions and limitations may not apply to you.
OTHER: This warranty gives you specific legal rights, and you may also have other rights which vary from state to state.
PROOF OF PURCHASE: Owner must provide proof of purchase in order to receive any warranty related services.
All service calls for explaining the operation of this product will be the sole responsibility of the consumer.
All warranty service must be provided by an Authorized FRIEDRICH Service Agency, unless authorized by FRIEDRICH prior to
repairs being made.
characteristics, or maintenance; or caused by accident, misuse or abuse, fire, flood, alterations and/or misapplication
of the product and/or units installed in a corrosive atmosphere, default or delay in performance caused by war,
government restrictions or restraints, strikes, material shortages beyond the control of FRIEDRICH, or acts of God.
(10-04)
4
ROUTINE MAINTENANCE
NOTE: Un its are to be inspected and serviced by qualifi ed service personnel only.
Routine maintenance is required annually or semi-annually, depending upon annual usage.
1. Clean the unit air intake fi lter at least every 250 to 300 fan hours of operation or when the unit’s indicator light is on if so
equipped. Clean the fi lters with a mild detergent in warm water and allow to dry thoroughly before reinstalling.
2. The indoor coil (evaporator coil), the outdoor coil ( condenser coil) and base pan should be inspected periodically (yearly
or bi-yearly) and cleaned of all debris (lint, dirt, leaves, paper , et c.). Clean the coils and base pan with a soft brush and
compressed air or vacuum. If using a pressure washer, be careful not to bend the aluminium fi n pack. Use a sweeping
up and down motion in the direction of the vertical aluminum fi n pack when pressure cleaning coils. Cover all electrical
components to protect them from water or spray. Allow the unit to dry thoroughly before reinstalling it in the sleeve.
NOTE: Do not use a caustic coil cleaning agent on coils or base pan. Use a biodegradable cleaning agent and degreaser.
Inspect the indoor blower housing, evaporator blade, condenser fan blade, and condenser shroud periodically (yearly or
bi-yearly) and clean of all debris (lint, dirt, mold, fungus, etc.) Clean the blower housing area and blower wheel with an
antibacterial / antifungal cleaner. Use a biodegradable cleaning agent and degreaser on condenser fan and condenser
shroud. Use warm or cold water when rinsing these items. Allow all items to dry thoroughly before reinstalling them.
3. Periodically (at least yearly or bi-yearly): inspect all control components, both electrical and mechanical, as well as the
power supply. Use proper testing instruments (voltmet er, ohmmeter , ammeter , wattmeter, etc. ) to perform electrical tests.
Use an air conditioning or refrigeration therm ometer to check room, outdoor and c oil operating temperatures. Use a
sling psychrometer to measure wet bulb temperatures indoors and outdoors.
4. Inspect the surrounding area (inside and outside) to ensure that the units’ clearances have not been compromised or
altered.
5. Inspect the sleeve and drain system periodically (at least yearly or bi-year ly) and clean of all obstructions and debr is.
Clean both areas with an antibacterial and antifungal cleaner. Rinse both items thoroughly with water and ensure that
the drain outlets are operating correctly. Check the sealant around the sleeve and reseal areas as needed.
6. Clean the front cover when needed. Use a mild detergent. Wash and rinse with warm water. Allow it to dry thoroughly
before reinstalling it in the chassis.
5
UNIT IDENTIFICATION
Model Number Code
S S 08 L 1 0 A
1st Digit – Function
S = Straight Cool, Value Series
Y = Heat Pump
E = Electric Heat
K = Straight Cool
R = Straight Cool
X = Straight Cool
W = Thru-the Wall,
WallMaster Series
2nd Digit
C = Casement
Q = Q-Star
S = Small Chassis
M = Medium Chassis
L = Large Chassis
H = HazardGard
3rd and 4th Digit - Approximate
BTU/HR (Cooling)
Heating BTU/Hr capacity listed in the
Specifi cation/Performance Data Section
8th Digit – Engineering
Major change
7th Digit – Options
0 = Straight Cool &
Heat Pump Models
1 = 1 KW Heat Strip, Normal
3 = 3 KW Heat Strip, Normal
4 = 4 KW Heat Strip, Normal
5 = 5 KW Heat Strip, Normal
single outlet branch circuit.
Fuse/Circuit Use ONLY type and size fuse or HACR
Breaker c ircuit breaker indicated on unit ’s rating
plate. Proper current protection to the unit
is the responsibility of the owner.
Grounding Unit MUST be grounded from branch
circuit through service cord to unit, or
through separate ground wire provided on
permanently connected units. Be sure that
branch circuit or general purpose outlet is
grounded.
Receptacle The fi eld supplied outlet must match plug on
service cord and be within reach of service
cord. Do NOT alter the service cord or plug.
Do NOT use an extension cord. Refer to
the table above for proper receptacle and
fuse type.
ELECTRIC SHOCK HAZARD.
T urn off electric power before service or installation.
All electrical connections and wiring MUST be
installed by a qualifi ed electrician and conform to the
National Electrical Co de and all local codes which
have jurisdiction.
Failure to do so can result in property damage,
personal injury and/or death.
The consumer - through the AHAM Room Air Conditioner Certifi cation Program - can be certain
that the AHAM Certifi cation Seal accurately states the unit’s cooling and heating capacity rating,
the amperes and the energy effi ciency ratio.
8
FUNCTIONAL COMPONENT DEFINITIONS
MECHANICAL C OMPONEN TS
Bellows condensate valve Temperature-sensitive valve
that opens up to drain off condensate water when the outside
temperature falls below 40°F and closes when the outside
temperature reaches 58°F .
Ven t doo r Allows introduction of fresh air into the room
and/or exhausts stale room air outside (on select models.)
Plenum assembly Diffuser with directional louvers used
to direct the conditioned airfl ow.
Blower wheel Attaches to the indoor side of the fan motor
shaft and is used for distributing unc onditione d, room side
air though the heat exchanger and delivering conditioned
air into the room.
Slinger fan bla d e Attaches to the outdoor side of the fan
motor shaft and is used to move outside air through the
condenser coil, while slinging condens ate water out of the
base pan and onto the condenser coil, thus lowering the
temperature and pressures within the coil.
ELECTRICAL COMPONENTS
Thermostat Used to maint ain the specifi ed room side
comfo rt level
System switch Used to regulate the operation of the fan
motor, the compressor or to turn the unit off. For troubleshooting, refer to the wiring diagrams and schematics in the back
of this service manual.
Capacitor Reduc es line cur rent and steadies the voltage
supply, while greatly impro ving the torque characteristics of
the fan motor and compressor motor.
ELECTRICAL COMPONENTS cont’d
MoneySaver® switch When engaged, it sends the power
supply to the fan motor through the thermostat, which allows
for a cycle-fan operation.
Fan M otor Dual-shafted fan motor operates the indoor
blower wheel and the condenser fan blade simultaneously.
Solenoid Used to energize the reversing valve on all heat
pump units.
Heating element Electric resistance heater, available in 3.3,
4.0 or 5.2 kW on select TwinTemp
®
models.
Heat anticipator Used to provide better thermostat and
room air temperature control.
HERMETIC COMPONENTS
Compressor Motorized device used to compress refrigerant
through the sealed system.
Reversing valve A four-way switching device used on all
heat pump models to change the fl ow of refrigerant to permit
heating or cooling.
Check valve A pressure-operated device used to direct the
fl ow of refrigerant to the proper capillary tube, during either
the heating or cooling cycle.
Capillary tube A cylindrical meter device used to evenly distribute the fl ow of refrigerant to the heat exchangers (coils. )
ELECTRONIC CON TROLS
TESTING THE ELECTRONIC CONTROLS
CHECK FILTER light will come on after 250 hours of use.
Touch CHECK FILTER to reset.
PM
Mode
Temp
Fan
Timer
Cool
Speed
Stop
Check
Set
Filter
Hour
Press to reset
Power
Money
Saver
1- 4
Smart
A/C
Start
Fan
®
Only
O
O
F
/
C
Fan
A/C
Timer
On/ Off
Electronic Control
9
ELECTRONIC CONTROLS
TESTING THE ELECTRONIC CONTROL
XQ/WS BOARDS & QME BOARDS
Activating Test Mode: Activate test mode by pressing at the same time the “MODE” button and the temperature
“DOWN” button on XQ & WS models. LEDs for Hour, Start,
and Stop will blink 1 bps while T est Mode is active.
Activate test mod e by pressing at the same time the “MONEY
SAVER” button and the “CHECK FILTER” button on QME
models. LED for the Filter Alert will blink 1 bps w hile Test
Mode is active.
Test Mode has duration of 90 minutes. Test Mode can be
activated under any conditions, including Off. Test Mode is
cancelled by pressing the On/Off button, unplugging the unit,
or when the 90 minutes is timed out. All settings revert to the
factory default settings of C ool, 75° F, Timer and Set Hour
features are nonfunctional.
T est Mode overrides the three-minute lockout, all delays for
compressor and fan motor star t / speed change, and no
delay when switching modes.
T est Mode default settings are ON, Money Saver , 60° F , and
High fan speed.
Activating Error Code Mode : (Submode of T est Mode) Unit
must be in T est Mode to enter Error Code Mode
Activate Error Code Mode by pressing the “TIMER ON/OFF”
button on XQ & WS models. LED for the “TIMER ON/OFF”
will fl ash 1 bps while Error Code Mode is active. Pressing the
“TEMP/HR + “ button will display 00. Consecutive presses
will scroll through all error codes logged. Press the “TEMP/HR - “ button to see the reverse order of all error code s
logged. When the end of logged error codes is reached the
temperature set point will appear .
Activate Error Code Mode by pressing at the same time the
“A/C START” button and the “ON/OFF” button on QME models.
LED for the “TIMER ON/OFF” will fl ash 1 bps while Error Code
Mode is active. Pressing the “WARMER” button will display 00.
Consecutive presses will scroll through all error codes logged.
Press the “COOLER” button to see the reverse order of all error
codes logged. When the end of logged error codes is reached
the temperature set point will appear.
TESTING THE ELECTRONIC CONTROL
ERROR CODE LISTINGS
IMPORTANT: Error C odes are cleared from the
log by exiting from Error Code Mode. To e xit on XQ
models, press Timer On/O ff button. To exit QME
models, press A /C Start and On/Off buttons. Or
unplug unit to exit Error Code Mode. Plug unit in after
5 seconds to resume normal operation of unit.
TESTING THE ELECTRONIC CONTROL
ERROR CODE LISTINGS
E1 SHORT CYCLE SITUATION: Keyboard is fine.
Investigate and defi ne short cycling problem.E2 KEYBOARD STUCK ERROR: If key button(s) are
pressed continuously for twenty seconds or more. If MODE
key is stuck, unit will default to cool. Exit Error Code Mode to
see if error “E2” is no longer displayed and unit is functioning.
Replace board if “E2 ” still displays af ter exiting Error Code
Mode.
E3 FROST PROBE OPEN: If ohm value is present, replace
board.
E4 FROST PROBE SHORT: Replace board.
E5 INDOOR PR OBE OP EN : R eplace board.
E6 INDOOR PR OB E SH ORT: Replace board.
NOTE: All Error Code displays for Frost & Indoor Probe will allow
unit to operate. Unit may or will ice up if faulty components not
replaced.
FROST PROBE SENSOR: disables compressor at 35° F.
INDOOR PROBE SENSOR: Control range is 60° F to 90°
F +/- 2° F.
Indoor temperature will be displayed by pressing:
(QME units) The Fan Speed button and the Warmer button.
(XQ u ni ts ) The Fan Speed button and the Temp Up button.
The indoor temperature will be displayed for 10 seconds.
The display will change back to the Set Point temperature
by pressing any key button ex cept for the On/Off button. The
indoor temperature can be viewed in all mo des, including
test mode.
Check Filter: The Check Filter indicator turns on after the
fan motor has been operating for 250 hours. The Check Filter indicator is reset by pressing the Check Filter button
one time only, . Power failures will not reset the 250 hour timer.
All time elapsed is stored in memory and resumes counting
after power is restored.
Keep Alive: The electronic control has a memory to retain
all functions and status as set up by the user in the event of
a power failure. Once power is restored to the unit there is a
two second delay before the fan comes on and approximately
three minutes delay before the compressor is activated,
providing that the mode was set for cooling and the set point
temperature has not been met in the room.
10
REFRIGERATION SYSTEM SEQUENCE OF OPERATION
A good understanding of the basic operation of the refrigeration system is essential for the servic e technician. W ithout
this understanding, accurate troubleshooting of refrigeration
system proble ms wi l l be mor e d iffi cult and time consuming,
if not (in some cases) entirely impossible. The refrigeration
system uses four basic principles (laws) in its operation they
are as follows:
1. “Heat always fl ows from a warmer body to a cooler body.”
2. “Heat must be added to or removed from a substance
before a change in state can occur”
3. “Flow is always from a higher pr essure area to a lower
pressure area.”
4. “The temperature at which a liquid or gas changes state
is dependent upon the pressure.”
The refrigeration cycle begins at the compressor. Starting
the compressor creates a low pres sure in the suction line
which draws refrigerant gas (vapor) into the compressor.
The compressor then “compresses” this refrigerant, rais i ng
its pressure and its (heat intensity) T emperature .
The refrigerant leaves the compressor through the discharge
line as a hot high pressure gas (vapor). The refrigerant enters
the condenser coil where it gives up some of its heat. The
condenser fan moving air across the coil’s fi nned surface
facilitates the transfer of heat from the refr igerant to the
relatively cooler outdoor air.
When a suffi cient quantity of heat has been removed from
the refrigerant gas (vapor), the refrigerant will “condense” (i.e .
change to a liquid). Once the refrigerant has been condensed
(changed) to a liquid it is cooled even further by the air that
conti n u e s t o fl ow across the condenser coil.
The RAC design determines at exactly what point (in the
condenser) the change of state (i.e. gas to a liquid) takes
place. In all cases, however, the refrigerant must be totally
condensed (changed) to a liquid before leaving the condenser
coil.
The refrigerant leaves the condenser coil through the liquid
line as a warm high pressure liquid. It next will pass through
the refrigerant drier (if so equipped). It is the function
of the drier to trap any moisture present in the system,
contaminants, and large particulate matter.
The liquid refrigerant next enters the metering device. The
metering device is a capillary tube. The pur pose of the
metering device is to “meter” (i.e. control or measure) the
quantity of refrigerant entering the evaporator coil.
In the case of the capillary tube this is accomplished (by
design) through size ( and length) of de vice, and the pressure
difference present across the device.
Since the evaporator coil is under a lower pressure (due to
the suction created by the compressor) than the liquid line,
the liquid refrigerant leaves the metering device entering
the evaporator coil. As it enters the evaporator coil, the
larger area and lower pressure allows the refrigerant to
expand and lower its temperature (heat intensity). This
expansion is often referred to as “boiling”. Since the unit’s
blower is moving Indoor air across the fi nned surface of
the evaporator coil, the expanding refrigerant absorbs
some of that heat. This results in a lowering of the indoor
air temperature, hence the “cooling” effect.
The expansion and absorbing of heat cause the liquid
refrigerant to evaporate (i.e. change to a gas). Once the
refrigerant has been evaporated (changed to a gas), it is
heated even further by the air that continues to fl ow across
the evaporator coil .
The particular system design determines at exactly what
point (in the evaporator) the change of state (i.e. liquid to a
gas) takes place. In all cases, howev er, the refrigerant must
be totally evaporated (changed ) to a gas before leaving the
evaporator coil.
The low pressure (suction) created by the compressor
causes the refrigerant to leave the evaporator through the
suction line as a cool low pressure vapor. The refrigerant
then returns to the compressor, where the cycle is
repeated.
Refrigerant System Components
Suction
Line
Evaporator
Coil
Metering
Device
Refrigerant
Dryer
Refrigerant Drier
SEALED REFRIGERATION SYSTEM REPAIRS
Discharge
Line
Condenser
Coil
Compressor
Liquid
Line
IMPORTANT
ANY SEALED SYSTEM REPAIRS TO COOL-ONLY
MODELS REQUIRE THE INSTALLATION OF A
LIQUID LINE DRIER. ALSO, ANY SEALED SYSTEM
REPAIRS TO HEAT PUMP MODELS REQUIRE THE
INSTALLA TION OF A SUCTION LINE DRIER.
11
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