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MANUAL
Rev. 604
HARD DRIVE
EXTERNAL HARD DRIVE / 3.5 " / USB 2.0
WIN & MAC
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Freecom Hard Drive
Warning !
All rights reserved. The products named in this manual are only used for identification
purposes and may be trademarks or registered trademarks of the respective companies.
This device was designed for home or office use.
Warning! This device is equipment complying with EN55022 class B.
Freecom cannot be made liable for any damages, loss of data or damage following thereof
-whatsoever (including, without limitation, damages for loss of business profits, business
interruption, loss of business information, or other pecuniary loss) arising out of the use of
or inability to use this Freecom product, even if Freecom has been advised of the possibility
of such damages.
We reserve the right to upgrade our products in keeping with technological advances.
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Dear user!
Thank you for choosing the Freecom Hard Drive external hard drive. For optimal use
and performance we advise you to read this manual carefully before using this product.
Freecom Technologies • Germany
www.freecom.com
Contents of the box
Please check the contents of the box; the following items should be included:
• external Freecom Hard Drive
• power adaptor & power cord
• USB interface cable
• CD with manual, application software and safety manual
• Quick Install Guide
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Table of Contents
User manual
General Information ........................................................................................................... page 4
Precautionary measures.................................................................................................... page 5
Freecom Hard Drive external hard drive ....................................................................page 6
Chapter 1:
Installation of the Freecom Personal Media Suite Software (PC) .....................page 7
Chapter 2:
Hardware installation .........................................................................................................page 12
Chapter 3:
Driver installation ................................................................................................................ page 14
Chapter 4:
Daily use of the Freecom Hard Drive with
Freecom Personal Media Suite software (PC) .......................................................... page 14
Chapter 5:
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The User Interface of the Freecom Personal Media Suite (PC only) ................page 15
Chapter 6:
Using the Freecom Backup Software........................................................................... page 30
Chapter 7:
Partitioning your Freecom Hard Drive ........................................................................page 42
Chapter 8:
Troubleshooting ................................................................................................................... page 51
© 2006 Freecom Technologies
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Freecom Hard Drive
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General Information
The following hardware and software requirements must be fulfilled to ensure troublefree operation.
Hardware Requirements
In order to use the Freecom Hard Drive , following components are needed:
• Intel/AMD CPU 700 MHz or higher
• 256 MB RAM or higher
• CD-ROM drive for installing software
• Available USB 2.0 or USB 1.1 port*
• Internet connection for online warranty registration and driver/software updates
and downloads
Software Requirements
• Windows 2000
• Windows XP
Mac
• iMac, iBook, Mac G3/G4/G5 or Power Book G3/G4 with USB interface
• Operating system: Mac OS X v10.1 or higher
* USB 2.0 is downwards compatible to USB 1.1. To achieve optimal performance from the Freecom Hard Drive
your PC should be equipped with an USB 2.0 port. USB 2.0 PCI Host Controllers are separately available at
www.freecom.com.
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General Information
Precautionary measures
To ensure that your Freecom Hard Drive functions properly, please take note of the
following precautions. If these are not followed, you may void your warranty and
damage the Freecom Hard Drive.
• Safely remove the Freecom Hard Drive via your operating system (the "unplug or eject
hardware" option in the Windows taskbar) before disconnecting the USB cable or
power cable and before switching off the device. Failing to do so may result in data loss.
• Do not drop the Freecom Hard Drive or expose it to other kinds of sudden mechanical shocks as this may result in data loss and damage to the hard drive.
• Do not use the Freecom Hard Drive when the ambient temperature is below 10°C or
above 45°C.
• If the Freecom Hard Drive is moved from a cool environment to a warmer environment, please allow the drive to acclimatize to the ambient temperature before
operating the device. Failing to do so may lead to condensation within the drive
enclosure, which in turn may cause the drive to malfunction.
• Do not place liquids or drinks on the Freecom Hard Drive. When liquids are spilled
and get in contact with the electronics within the drive enclosure, it will damage the
drive and will cause the drive to malfunction.
• Do not use the Freecom Hard Drive in a dusty environment. Dust inside the enclosure
may damage the internal electronics and result in drive malfunction.
• Only use the power adapter that was supplied with the Freecom Hard Drive Hard
Drive.
• Opening the Freecom Hard Drive will void the warranty.
• Since USB 2.0 is backwards compatible with USB 1.1, the Freecom Hard Drive can be
connected to all USB ports. When connected to a USB 1.1 port, however, the
performance (data transfer rate) of the Freecom Hard Drive will be much lower than
when the drive is connected to a USB 2.0 port.
• When using the Freecom Personal Media Suite software, please be aware that all files
in the SYNC folder on the Freecom Hard Drive Hard Drive are linked to the original
files on your PC or network. If you delete a file in the SYNC folder, its original will be
deleted during the next synchronization, too! To avoid this, you have to ‘Split From
Original’ the file prior to deleting it. Please refer to chapter 5 for further information
on Freecom SYNC and Microsoft Briefcase.
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Freecom Hard Drive
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Freecom Hard Drive external hard drive
The hi-speed data transfer through the USB 2.0 interface makes it ideally suitable for
data-storage, file sharing, backup, archiving, audio playback and all applications that
need fast file access.
For your convenience, the Freecom Hard Drive has been partitioned (1 partition) and
pre-formatted (FAT32 file system). The FAT32 format ensures maximum interchangeability of the Freecom Hard Drive between different computers. Should you choose to
format the Freecom Hard Drive in another file system (e.g. NTFS), please be aware of
possible problems when connecting the Freecom Hard Drive to another computer than
the one you used for formatting.
Recommended sequence of installation
1. Install Freecom Personal Media Suite Software. (PC)
2. Connect the interface cable and the power cable to the drive and plug the power supply
unit into the socket. Plug the interface cable into the appropriate slot of your computer.
3. Switch on the Freecom Hard Drive.
Please refer to chapters 1-5 for a detailed description of the hardware and software
installation.
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Installation of the Freecom software
Chapter 1: Installation of the Freecom software (PC only)
If you want to use the SYNC function on the Freecom Hard Drive, you need to install the
Freecom Personal Media Suite software first.
Note: To use the functions of the Freecom Personal Media Suite described in this handbook, your Freecom Hard Drive has to be connected to your PC.
1.1 Installation of the Freecom Personal Media Suite
1. Insert the Freecom Hard Drive Software & Manual CD into your CD drive. The
Freecom start menu opens:
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In case the software does not open automatically, please click on "Start.exe" in the
main directory of the CD.
2. Click on "Software Installation" and then "Personal Media Suite". The installation of
the Freecom Personal Media Suite starts now. Follow the instructions on the screen,
confirm with "Next" in order to continue with the installation.
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Freecom Hard Drive
3. Please read the license agreement carefully. To accept the license agreement,
confirm with "Yes". Note: Clicking on "No" ends the installation. Select the target
folder and program folder in the start menu in which the Freecom Personal Media
Suite symbol is to appear.
4. Default target folder is C:\Programs\Freecom Personal Media Suite. You can select a
different target folder for the program files by selecting another folder on your hard drive.
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Installation of the Freecom software
5. In the dialogue "Options" you can select whether to create a link to the Freecom
Personal Media Suite Software on the desktop and whether the program should be
started automatically when starting Windows. It is recommended to select both
options for better operation of the Freecom Personal Media Suite.
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6. Click on "Next" to start the installation. All necessary program files are now written
on the hard drive of your computer.
7. In the last window, you will be asked whether you want to start Freecom Personal
Media Suite now. It is recommended to select this option so that you can configure
the software for your Freecom Hard Drive. Please click on "Finish".
1.2 Deinstallation of the Freecom Personal Media Suite
In order to remove the Freecom Personal Media Suite from your computer, please
proceed as follows:
1. In the "Start" menu, please click on "Programs" - "Freecom Personal Media Suite".
2. Select "Uninstall Freecom Personal Media Suite". The software is now removed from
your computer.
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1.3 Installation of the Freecom Backup Software
1. Insert the Software & Manual CD into your CD drive. The Freecom start menu opens:
In case the software does not open automatically, please click on "Start.exe" in the
root directory of the CD.
2. Click on "Software Installation" and then "Backup Software". The installation of the
Freecom Backup Software is started then. Follow the instructions on the screen,
confirm with "Next" in order to continue with the installation.
3. Please read the licensing agreement carefully. To accept the licensing agreement,
confirm with "Yes". Note: Clicking on "No" ends the installation. Select the target
folder and program folder in the start menu in which the Freecom Backup Software
symbol is to appear.
4. Default target folder is C:\Programs\Freecom Backup Software. You can select a
different target folder for the program files by selecting another folder on your hard
disk.
5. In the "Options" dialogue you can select whether to create a link to the Freecom
Backup Software on the desktop and whether a symbol should by placed for the
program in the Quick Launch bar. It is recommended to select both options for better
operation of the Freecom Backup Software.
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Installation of the Freecom software
6. Click on "Next" to start the installation. All necessary program files are now written
to the hard disk of your computer.
7. In the last window, you are asked if you want to start Freecom Backup Software now.
If you want to create a backup of your data right away, click on "Finish". If you want
to start the software later, then remove the check mark at "Start Freecom Backup
Software" and then click on "Finish".
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1.4 Uninstallation of the Freecom Backup Software
In order to remove the Freecom Backup Software from your computer, please proceed
as follows:
1. In the "Start" menu go to "Settings" – "Control Panel" – "Software".
2. Select the "Freecom Backup Software" entry and then click on "Remove". Acknowledge that you really want to remove the software. The Freecom Backup Software is
now removed from your computer.
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Chapter 2: Hardware Installation
Before connecting the cables make sure the Freecom Hard Drive is switched off (See
Chapter 2.1).
1. Connect the interface cable to the Freecom Hard Drive.
2. Connect the cable of the power supply to the Freecom
Hard Drive and the power supply itself to the socket.
3. Connect the interface cable to the interface port of your
computer.
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4. Switch on the Freecom Hard Drive.
Since USB 2.0 is backwards compatible with USB 1.1, the Freecom Hard Drive
can be connected to all USB ports. When connected to a USB 1.1 port, however,
the performance (data transfer rate) of the Freecom Hard Drive will be much
lower than when the drive is connected to a USB 2.0 port.
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Hardware Installation
For optimal performance, the Freecom Hard Drive should always be
connected to a USB 2.0 port. The Freecom USB 2.0 PCI Host Controller
Card is available at www.freecom.com.
2.1 Power Switch
The hard disk in the Freecom Hard Drive is always powered, even if the USB cable is
disconnected from your computer. Therefore, please turn off the Freecom Hard Drive if
it is not used. This saves power and increases the lifetime of the hard disk. The power
switch is on the back side of the Freecom Hard Drive.
Attention! Before switching off the Freecom Hard Drive manually, make
sure to safely remove the Freecom Hard Drive via your operating system
(the „unplug or eject hardware“ option in the Windows taskbar). Failing
to do so may result in loss of data.
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Chapter 3: Driver installation
Under Windows 2000 / XP and Mac OS X a separate Freecom driver is not required. The
drivers will be installed automatically by the operating system after plugging in the
Freecom Hard Drive into the USB port of the computer.
Chapter 4: Daily use of the Freecom Hard Drive
The hi-speed data transfer through the USB 2.0 interface makes it ideally suitable for
data-storage, file sharing, backup, archiving, audio playback and all applications that
need fast file access.
4.1 Daily use of the Freecom Hard Drive with Freecom Personal Media Suite software (PC only)
Creating a SYNC folder (PC)
After the installation of the Freecom Hard Drive is finished, the Freecom SYNC folder will
be created automatically when Freecom Personal Media Suite was installed before. If
not, please refer to chapter Creating a new SYNC folder.
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The User Interface of the Freecom Personal Media Suite
Chapter 5: The User Interface of the Freecom Personal
Media Suite (PC only)
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3
5
6
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1 Tabs for configuration of the Freecom Personal Media Suite components
- Secure & Compress
- Freecom SYNC
- Autorun
2 Minimizes Freecom Personal Media Suite in the taskbar
3 Input field (also shows the selected folder)
4 User menu
5 Connected Freecom Hard Drive (drive letter + available memory capacity)
6 Link to www.freecom.com. Click on this to access the Freecom homepage. Here you
can find further information about your Freecom Hard Drive.
7 Quick Help for Freecom Personal Media Suite
8 Minimizes Freecom Personal Media Suite in the system tray.
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5.1 Configuration
To open the configuration menu, please right-click on the Freecom Personal Media Suite
icon in the system tray and select "Configuration":
1. "Show splash screen": Deactivate this function to prevent the display of the start
screen when starting the program.
2. "Start program on Windows start": Starts the Freecom Personal Media Suite in the
background with every Windows start. You will know this by the icon of the Freecom
Personal Media Suite in the system tray.
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Important: We recommend to leave the function "Start program on Windows start" activated under all circumstances in order to be able to use all
the functions of the Freecom Personal Media Suite (e.g. "Autorun", "SYNC
on Freecom device plug-in")!
5.2 Autorun
The "Autorun" function enables you to open or start documents, files or programs
automatically when your Freecom Hard Drive is connected to your PC.
Automatically start, for example, the last document you were working on, MP3 play lists,
your favourite film and much more. These files do not have to be on your Freecom Hard
Drive for this.
5.2.1 Adding files / folders
1. Open the Freecom Personal Media Suite and select the "Autorun" tab.
2. Add files, folders and programs to the Autorun list by either clicking on "Add file" and
selecting the corresponding file or by pulling the files into the Autorun list field using
drag&drop.
3. For folders, please select "Add folders" or pull a folder into the Autorun list field using
drag&drop.
4. Alternatively, you can create a new folder on your Freecom Hard Drive using the
"Add folder" function by clicking on "Create new folder", naming the folder and
selecting it.
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5.2.2 Removing files / folders from the Autorun list
1. Open the Freecom Personal Media Suite and select the "Autorun" tab.
2. Select the file or the folder to be removed in the Autorun list field.
3. Click on "Remove". The corresponding entry is removed from the list.
5.3 Secure&Compress
The Secure&Compress function serves to compress and encrypt your documents. Unauthorized access to your personal data is therefore impossible.
5.3.1 Add / Select Folders
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1. Open the Freecom Personal Media Suite and select the tab "Secure&Compress".
2. Click on "Change folder" and select the folder on your Freecom Hard Drive whose
content is to be compressed and encrypted.
3. Alternatively, you can create a new folder to be encrypted on your Freecom Hard
Drive using the "Change folder" function by clicking on "Create new folder", naming
the folder (e.g. "Secure") and selecting it.
In the selected folder, all files - even in sub-directories - are compressed and then encrypted.
The active Secure&Compress folder is easily recognised on your Freecom Hard Drive by
the "Padlock".
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5.3.2 Opening the Secure&Compress folder
1. Open the Freecom Personal Media Suite and select the tab "Secure&Compress".
2. Click on "Open folder" in order to open the Secure&Compress folder.
3. If the Freecom Personal Media Suite is already open and has started minimised in the
taskbar, you can also open the Secure&Compress folder with a right-click on the
taskbar symbol of the Freecom Personal Media Suite:
4. Of course you can also open the Secure&Compress folder over the Windows Explorer.
5.3.3 Encrypting files and folders
1. Open the Secure&Compress folder.
2. Pull the files or folders to be encrypted in the Secure&Compress folder using the
drag&drop function. Each file is now compressed and then encrypted.
3. The first time you will be requested to enter and confirm a password. Select "Save
password on this computer" if you do not want to be requested to enter a
password again.
4. Alternatively, you can also right-click on the files or folders and select the
Secure&Compress folder in the context menu under "Send to ...".
5.3.4 Decrypting files and folders
In order to decrypt files and folders which are in the Secure&Compress folder, please
proceed as follows:
1. Open the Secure&Compress folder.
2. Select the file(s) or folder(s) to be decrypted and pull them into the target folder (e.g.
with the Windows Explorer) using drag&drop.
3. Your files are now decrypted and decompressed. The encrypted original remains on
the Freecom Hard Drive.
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5.3.5 Deleting the Secure&Compress folder
Click on "Delete folder" in order to delete the selected Secure&Compress folder.
ATTENTION: All files in the folder are irrevocably deleted!
Before the deletion, a security request is carried out whether you really want to delete
the folder:
5.3.6 Changing the password
1. Open the Freecom Personal Media Suite and select the tab "Secure&Compress".
2. Click on "Change password". The following window opens:
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3. Please enter your current password in the top input field. Enter your new password
in the middle input field and confirm it in the bottom input field.
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Please note: Your changed password applies to all files and folders encrypted from the
time of the change. For files and folders which were encrypted before, the password
which was used for encryption remains.
Changes of the password do not apply to files and folders already
encrypted!
5.4 Freecom SYNC
5.4.1 What is Freecom SYNC?
The Freecom SYNC integrated in the Freecom Personal Media Suite is a program for
synchronizing files. The computer serves as origin of the data. This data can be processed
on any number of other computers.
Example:
You create a document at work and want to work on it at home (Freecom Personal Media
Suite is installed on your PC at work):
• Copy the document from the PC at work to your Freecom SYNC folder on your
Freecom Hard Drive.
• Open the document at home directly out of the Freecom SYNC folder. Work on it and
save it in the Freecom SYNC folder.
• Connect the Freecom Hard Drive to your PC at work and click "Sync now" in the
Freecom Personal Suite. The document will now be synchronized between your PC
at work and the Freecom Hard Drive. While synchronizing, only modified files will be
replaced by newer files.
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5.4.2 Creating a new SYNC folder
1. Open the Freecom Personal Media Suite and select the tab "Freecom SYNC". Click on
"Select folder" and select a folder on your Freecom Hard Drive.
2. Alternatively, you can create a new SYNC folder on your Freecom Hard Drive using
the "Select folder" function by clicking on "Create new folder", naming the folder
(e.g. "SYNC") and selecting it.
3. Click on "Complete" so that the new folder is created. Then opens the Freecom
SYNC folder.
Important: The selected folder may not contain any files or folders!
5.4.3 Opening the SYNC folder
1. Open the Freecom Personal Media Suite and select the tab "Freecom SYNC".
2. Click on "Open folder" in order to open the SYNC folder.
3. If the Freecom Personal Media Suite is already open and has been started minimised
in the taskbar, you can also open the SYNC folder through a right-click on the taskbar
symbol of the Freecom Personal Media Suite.
5.4.4 Adding files into the SYNC folder
1. Open the SYNC folder.
2. Pull the respective files or folders in the SYNC folder using the drag&drop function.
3. Alternatively, you can also right-click on the file(s) or folder(s) and select the SYNC
folder in the context menu under "Send to ...". Your files/folders are now copied into
the SYNC folder.
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5.4.5 Changing the SYNC folder
1. Open the Freecom Personal Media Suite and click on the tab "Freecom SYNC".
2, Click on "Change folder" to select a new folder for data synchronization.
Important: The selected folder may not contain any files or folders!
5.4.6 Deleting the SYNC folder
1. Open the Freecom Personal Media Suite and click on the tab "Freecom SYNC".
2. Click on "Delete folder" in order to delete the active SYNC folder.
ATTENTION: All files in the folder are irrevocably deleted!
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Before the deletion, a security request is carried out whether you really want to delete
the folder:
5.4.7 Synchronisation of files and folders
There are two possibilities for the synchronization of your files:
1. Synchronisation of the data when your Freecom Hard Drive is connected to
your computer.
For this, please proceed as follows:
a) Open the Freecom Personal Media Suite and click on the tab "Freecom SYNC".
b)Select a SYNC folder if you have not yet done so.
c) Activate the function "Sync on Freecom USB device plug-in" in the tab "Freecom
SYNC":
Your files are now synchronized each time when you connect your Freecom Hard Drive
to your computer (Freecom Personal Media Suite has to be started).
This function is activated as standard when a SYNC folder is created!
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The User Interface of the Freecom Personal Media Suite
2. Starting the synchronization manually
a) Open the Freecom Personal Media Suite and click on the tab "Freecom SYNC".
b)Select a SYNC folder if you have not yet done so.
c) Click on "Sync now!" to start the data synchronization.
d)Alternatively, right-click on the system tray icon of the Freecom Personal Media
Suite and select "Start synchronization" there.
5.4.8 Usage of the SYNC folder with other computers
Please follow these instructions if you want to use the SYNC folder with another (second)
computer.
All files you want to work with on another computer have to be opened directly out of
the Freecom SYNC folder! You should not copy them to another hard disk, as this might
cause a later synchronization to perform incorrectly.
5.4.9 Synchronization of new or changed files
This example shows how you can synchronize files which were changed or created on
the Freecom Hard Drive, with the original files on the primary computer.
1. Connect the Freecom Hard Drive with the primary computer.
2. Open the context menu on the SYNC icon in the taskbar and click on "Start synchronization".
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3. A status window appears. Please select "Update" if you wish to synchronize the file
or otherwise select "Cancel". If you choose not to synchronize the file (Cancel) you
will be able to synchronize this file during the next synchronization.
5.4.10 Skip files during synchronization
If you want to skip just one file out of many, please click on this file with the right mouse
button and select "Skip". The green arrow next to the selected file changes to a blue one,
indicating that this file will not be synchronized. You will be able to synchronize this file
during the next synchronization.
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5.4.11 Handling deleted files
Deleting files on either the primary computer or the SYNC folder on the Freecom Hard
Drive results in a red X next to the file during the next synchronization.
This indicates that the file has been deleted and that its counterpart will be deleted, too.
Please select "Update" to proceed.
If you wish to keep the file, please click with the right mouse button on the file and select
"Don’t Delete". The file will not be deleted and will be disregarded during the next
synchronization.
If you want to delete a file on either the primary computer or in the SYNC folder and do
not want to affect its counterpart, it is necessary to "Split From Original" the files. Please
follow the instructions:
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1. Select the file or folder you want to delete.
2. Choose "Properties" in the context menu.
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3. Select "Update" and "Split From Original".
4. Select "Yes".
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5.4.12 Office use
The Freecom Hard Drive is ideal for making a local backup, which stores your data
independently from your network or local computer. Simply ‘send to’ your important
files and directories to the SYNC folder on the Freecom Hard Drive and update your
backup from time to time click "Sync now". This is extremely easy and very fast, because
the SYNC tool only backups changed files via the fast USB 2.0 connection.
The best thing is, even when your network or local computer is not working, you can take
your Freecom Hard Drive to any other computer (equipped with an USB port) and
continue. Even at your home-office, where you can be close to the people you love and still
having all your business data available. Simply click "Sync now" before you leave the office
and you are always up to date and can work with the data on the Freecom Hard Drive.
The Freecom Hard Drive provides a vast amount of memory – more than most computers
are equipped with. It is ideal for storing large graphics or videos. The files can be edited
directly from the Freecom Hard Drive, as its USB 2.0 connection is fast enough by far.
Copying files into the SYNC folder
Mark the files and folders you want to copy to the SYNC folder. Click with the right mouse
button on the files and folders and select 'Send to SYNC folder...' Done.
Now all your valuable data has been copied to the Freecom Hard Drive. Every time you
click "Sync now", all changed or added / deleted files and folders from the selected
folders will be synchronized with the data on the Freecom Hard Drive.
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5.4.13 Home use
At the office, there is always a backup of your important business data. But how about
your data at home? All the memories stored in digital photo’s made during your last
holiday? Or the first pictures and movies of your children! You do not want to loose those!
The Freecom Hard Drive is ideal for making a safety backup, which stores your data
independently from your computer. Simply 'send to' your important files and directories
to the SYNC folder on the Freecom Hard Drive and update your backup from time to time
click "Sync now". This is extremely easy and very fast, because the SYNC tool only
backups changed files via the fast USB 2.0 connection. And all your memories are safe.
Copying files into the SYNC folder
Follow the instruction in the manual to install the Freecom Hard Drive and the SYNC
folder. Mark the files and folders you want to copy to the SYNC folder. Click with the right
mouse button on the files and folders and select 'Send to SYNC folder...'Done.
Now all your valuable data has been copied to the Freecom Hard Drive. Every time click
"Sync now", all changed or added / deleted files and folders from the selected folders will
be synchronized with the data on the Freecom Hard Drive.
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Using the Freecom Backup Software
Chapter 6: Using the Freecom Backup Software
The "Freecom Backup Software" serves to back up personal and business data from
internal file media (e.g. hard disk) onto external Freecom drives. It makes it possible to
back up all data from individual hard disks, as well as data or data types individually
specified by the user. This can be carried out as a full backup or in incremental backups
(to save time). There are two user interfaces available:
1. The Wizard Mode for quick and easy backup of the data.
2. The Advanced Mode with advanced configuration possibilities.
6.1 Wizard Mode
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In this window you can specify whether the software should always start in Wizard
Mode or in Advanced Mode.
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6.1.1 Selection of the files to back up
For selecting the files to be backed up, there are three different options available:
1. My documents and settings contains the "My Documents" folder, Internet Favourites, as well as the desktop of the logged-in user.
2. All documents and settings on this computer backs up the files of all users on your
computer.
3. Let me choose what to back up gives you the possibility to carry out a user-specified
backup. You can select specifically which types of files and directories you want to
back up and which files should be excluded from the backup.
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Using the Freecom Backup Software
6.1.2 Predefined backup
Select either My documents and Settings or All documents and settings on this
computer and then click on "Next". A list of available Freecom drives is displayed then:
Select the drive to which you want to back up your data. You can open the advanced
backup options by clicking on the Options button.
6.1.3 Backup options
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The modes Full backup (complete data backup) and Incremental backup (appending
data backup) are available.
1. Full backup means that at every backup a new directory is created with all data to
be backed up.
2. Incremental backup means that an already existing backup set is opened and only
that data is backed up that has been created or modified since the last backup. An
incremental backup is significantly faster than a full backup, because not all data
needs to be backed up.
Click on "Next" to continue.
6.1.4 Select a directory.
The target folder for your backup can be either the suggested folder name (e.g. "My
Backup") or you can select your own target folder. Click on "Browse" for this and select
a backup folder. Then click on "Next".
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6.1.5 Summary of the settings made
A summary of the settings you made is displayed then. Click on "Back" to make changes
or click on "Complete" to accept the settings and to start the backup.
6.1.6 Backup
While the backup is in progress a window is displayed showing the status of the backup.
A bar indicates the progress of the backup. Furthermore the number of backed up files
and the total size of the backup is listed after the completion of the backup.
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After the end of the backup click on "Close" and you are returned to the main window.
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6.1.7 User-defined backup
Select “Let me choose what to backup” if you would rather determine yourself which files
should be backed up.
6.1.8 Select drives
This window lists the drives from which a backup can be made. By clicking on "Add" you
can select further folders. With "Remove" you can take folders/drives from the list.
All the drives or folders that have a check mark are included in the backup. Remove the
check mark from drives or folders that you do not want to back up.
Then click on "Next".
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6.1.9 File types to back up
In the following window you can select which types of files should be backed up. This
prevents unwanted files (such as temporary files) from being backed up.
A list of the most common files types is presented. Click the "Add" button to add a further
file types.
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Click on "Next" to continue.
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6.1.10 Add extensions
When you click on "Add" a list of all known file types is displayed. Select the file types
you need. In case the file name extension you are looking for is not on the list, then
you can define it yourself. For this go to the end of the list and select "Click here to
add your own extension".
6.1.11 Folders that should not be backed up
In the following window you can exclude folders from being backed up. By default
various folders of the system drive are selected. Click the "Add" button to add a further directories. To remove directories from the list, select the directory to be omitted
and then click on "Remove".
Then click on "Next".
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6.1.12 Summary of the settings made
The settings you have made are now listed for review. Click on "Back" if you want to make
changes or click on "Complete" to start the backup.
6.1.13 Backup
While the backup is in progress a window is displayed showing the status of the backup.
A bar indicates the progress of the backup. Furthermore the number of backed up files
and the total size of the backup is listed after the completion of the backup.
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6
After the end of the backup click on "Close" and you are returned to the "Advanced
Mode" window.
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6.2 Advanced Mode
6.2.1 Select source
In Source the source drives or folders can be specified from which a backup should be
made.
6.2.2 File types to back up (extensions)
File types can be selected in the Files window that should be included in the backup.
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6.2.3 Selecting the target drive
In this window you can select the target drive for the backup.
6.2.4 Select backup mode
In the Destination window under Options the modes Full backup (complete data
backup) and Incremental backup (appending data backup) are available.
1. Full backup means that at every backup a new directory is created with all data to
be backed up.
2. Incremental backup means that an already existing backup set is opened and only
that data is backed up that has been created or modified since the last backup. An
incremental backup is significantly faster than a full backup, because not all data
needs to be backed up.
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6.2.5 Options
Under Options in the main window the splash screen can be activated or deactivated
that appears when the software is started.
Furthermore folders can be selected that should not be included in the backup.
Click on "Backup Now" to start the backup.
6.2.6 Backup
While the backup is in progress a window is displayed showing the status of the backup.
A bar indicates the progress of the backup. Furthermore the number of backed up files
and the total size of the backup is listed after the completion of the backup.
Once the backup is completed press the "Close" button and you are returned to the main
menu.
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Partitioning your Freecom Hard Drive
Chapter 7: Partitioning your Freecom Hard Drive
7.1 General information
Your Freecom Hard Drive was partitioned and formatted to provide you with the
maximum available capacity and compatibility. FAT32 was chosen as file system to
assure that you will be able to read your files on any PC. It is recommended not to change
the current configuration of your Freecom Hard Drive.
For some users another file system might fit better for their needs. This manual describes
current limitations of most common file systems and Instructions to enable you to adapt
the Freecom Hard Drive to your needs.
7.2 File System features
Please refer to the tables below for an overview:
File systems supported by different operating systems
Operating system
Windows 2000 yes yes yes no
Windows XP yes yes yes no
Mac OS X yes yes yes
Maximum size of a partition
File system
FAT FAT32 NTFS HFS+
(only read) yes
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Operating system
Windows 2000 4 GB* 32 GB 16 TB -
Windows XP 4 GB* 32 GB 16 TB -
Mac OS X 10.1.x - 128 GB - 2 TB
Mac OS X 10.2.x - 128 GB - 8 TB
Mac OS X 10.3.x - ( -> 128 GB) - 16 TB
Mac OS X 10.4.x - ( -> 128 GB) - 16 TB
File system
FAT FAT32 NTFS HFS+
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Example for different partitions with different file systems on one Freecom
Hard Drive 320GB
File system
Total size
of Freecom Hard Drive
250 GB 200 GB 50 GB
The example above is a good solution for Windows 2000/XP users who sometimes
exchange data with Windows 98SE/ME PCs.
For storing the data under Windows 2000/XP both partitions can be used. As the NTFS
file system is not recognized by Windows 98SE/ME data to be used on these operating
systems must be stored on the FAT32 partition.
Please follow the steps below to adapt the Freecom Hard Drive for your needs.
NTFS FAT32
7.3 Partitioning your Freecom Hard Drive under Windows XP / 2000
7.3.1 Deleting a partition on the Freecom Hard Drive under Windows XP / 2000
1. Click with the right mouse button on the "My Computer" icon on your desktop.
2. Select the option "Manage".
3. Select the option "Storage" -> "Disk Management".
4. Choose your external hard drive and right-click on the partition.
5. Select "Delete Partition" and confirm by clicking on "Yes". The partition will be
deleted now.
7.3.2 Creating a partition on the Freecom Hard Drive under Windows XP / 2000
The following steps will guide you through the process of creating partitions on your
Freecom Hard Drive. After this procedure your Freecom Hard Drive will be ready for use
and it will be allocated a drive letter.
1. Click with the right mouse button on the "My Computer" icon on your desktop.
2. Select the option "Manage".
3. Select the option "Storage" -> "Disk Management".
4. Choose the hard disk, which is "unallocated".
"unallocated".
Ensure that the entire drive is
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5. Click with the right mouse button on the "unallocated" area and select the option
"New Partition" (Windows 2000: "Create Partition Wizard"). The "New Partition
Wizard" opens. Click on "Next".
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6. Select "Primary partition" and click on "Next".
7. Now you can adjust the size of your partition. Click on "Next" if only one partition is
to be created. See next chapter (Creating two or more partitions on the Freecom
Hard Drive under Windows XP/2000) how to create more than one partition.
8. Assign a drive letter to your hard disk. Normally you can use the default options. Click
on "Next".
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9. Select the formatting option. Choose either "FAT32" or "NTFS", the "Allocation Unit Size"
should remain on "Default". Finally select "Perform Quick Format" and click on "Next".
10. Click on "Finish" to complete the partitioning of your Freecom Hard Drive. Your
Freecom Hard Drive will be formatted now and is ready-to-use afterwards.
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7.3.3 Creating two or more partitions on the Freecom Hard Drive under Windows XP / 2000
1. Repeat the steps from the previous chapter (Creating a partition on the Freecom
Hard Drive under Windows XP/2000) for creating the first partition.
2. Click with the right mouse button on the "My Computer" icon on your desktop.
3. Select the option "Manage".
4. Select the option "Storage" -> "Disk Management".
5. Right-click on the unallocated space of your Freecom Hard Drive and select the
option "New partition" (Windows 2000: "Create partition"). The "New Partition
Wizard" (Windows 2000: "Create Partition Wizard") opens. Click on "Next".
6. Select "Extended partition" and click on "Next".
7. Now you can adjust the size of your partition. Enter the size and click on "Next".
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8. Click on "Finish" to create the "Extended partition". The unallocated space now
changed to "Free space".
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9. Right-click on "Free Space" and select "New Logical Drive" (Windows 2000: "Create
Logical Drive"). The "New Partition Wizard" (Windows 2000: "Create Partition Wizard") opens. Click on "Next".
10. "Logical drive" is already selected. Click on "Next".
11. Specify the partition size and click on "Next".
12. Assign a drive letter and click on "Next".
13. Select the formatting option. Choose either "FAT32" or "NTFS", the "Allocation Unit
Size" should remain on "Default". Finally select "Perform Quick Format" and click on
"Next".
14. Click on "Finish" to complete partitioning. Your partition will be formatted now and
is ready-to-use.
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7.4 Partitioning your Freecom Hard Drive under Mac OS X
1. Open the “Disk Utility”. This can be found in “Applications” —> “Utilities”.
2. Click on the tab “Partition”.
Here you can setup the partition settings and partition the drive according to your
settings. Detailed information how to use the Disk Utility can be found in the help:
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Chapter 8: Troubleshooting
Issue
After I connected the Freecom Hard Drive
to my computer for the first time no
Freecom SYNC folder has been created
automatically.
After installation of Freecom Personal Media Suite, the message "No Freecom Hard
Drive external hard drive found." appears.
Files deleted in the SYNC folder, are still
appearing during the syn-chronization.
An empty folder is not synchronized.
If you are working with the program "Total
Commander" and are using the "send to"
dialog to add items to the SYNC folder, the
message "The briefcase is in use on another computer" could appear.
Solution
• Install the Freecom Personal Media
Suite software and safely remove and
reconnect the Freecom Hard Drive
• Follow the instructions on chapter 5.4.2
Creating a new SYNC folder.
• Connect the Freecom Hard Drive to
your computer.
• Check all connections between the
Freecom Hard Drive, the power supply
and the computer.
• Safely remove and reconnect the
Freecom Hard Drive.
You have to "Split From Original" the files
from their counterparts before you may
delete them. Please refer to chapter 5.5.1
Handling deleted files.
Empty folders are not taken into account
during synchronization.
The SYNC folder is opened by another program. Please close all applications, which
are using the SYNC folder.
50
Not enough memory on the target drive
(Freecom Hard Drive) during creation of
SYNC folder.
Not enough memory on the target drive
(Freecom Hard Drive) during synchronization.
Data on the Freecom Hard Drive can be
read, but not written.
Delete files on the target drive (Freecom
Hard Drive) or select less files.
Delete files on the target drive (Freecom
Hard Drive).
Check, with which file system the Freecom
Hard Drive was formatted. Only with FAT
32 data on the drive under different operating systems can be read and written.
Page 51
WARRANTY (valid in Europe/Turkey only):
We thank you for purchasing this Freecom product and hope you will enjoy using it.
In order to avoid unnecessary inconvenience on your part, we suggest reading the quick install guide,
instruction manual and any additional electronic and or printed manuals. When problems occur we
have a database with Frequently Asked Questions (FAQ) on our Freecom website (www.freecom.com),
please check this site before you contact the helpdesk.
Your Guarantee
All Freecom products come with unlimited technical phone and web support. By this Guarantee, Freecom
warrants their products to be free from defects in material and workmanship for a period listed below
from the date of its original purchase. If during this period of guarantee the product proves defective
due to improper materials or workmanship, Freecom will, without charge for labour or parts, at its
sole discretion, repair or replace the product or its defective parts upon the terms and conditions set
out below.
Conditions
This guarantee will be granted only when the original invoice or sales receipt (indicating the date of
purchase, product and serial number) is presented together with the defective product and a Freecom
RMA number received from the Freecom Website or given by a Freecom Service Center. Freecom
reserves the right to refuse the free-of-charge guarantee services when the date of purchase of the
product cannot be proven. This guarantee will not apply if the RMA number is missing, the serial
number on the product has been altered, removed or made illegible.
This guarantee covers only the hardware components packaged with the product. This guarantee
covers none of the following: (a) any consumable supplied with the product, such as media or batteries; (b) damage to or loss of any software programs, data or removable storage media; (c) any damage
resulting from adaptations, changes or adjustments, which may have been made to the product,
without the prior written consent of Freecom; (d) attempted repair by any party other than authorized by Freecom and (e) accidents, lightning, water, fire or any other such cause beyond the reasonable control of Freecom.
With respect to all services provided, Freecom is not responsible for any damage to or loss of any
programs, data or other information stored on any media or any part of any product serviced. Freecom
is not liable for the consequence of business loss in case of system failure. Be sure to exclude all parts
not covered by this guarantee prior to returning the product to Freecom. Freecom is not liable for any
loss or damage to these items. If during the repair of the product the contents of the hard drive are
altered, deleted or in any way modified, Freecom is not liable whatsoever.
Repair parts and replacement products will be provided on an exchange basis and will be either new,
equivalent to new or reconditioned. All replaced parts and products become the property of Freecom
The period of guarantee for any product or part repaired or replaced in warranty shall be the balance
of the original guarantee. Repairs or replacements on product or parts out of warranty carry
months guarantee.
6 (six)6 (six)
6 (six)
6 (six)6 (six)
All Freecom products come with unlimited free technical phone and web support.
Freecom Product Warranty period
Classic & Internal Series 1 year (Two years in Europe)
FS & FX Series 1 year (Two years in Europe)
FHD Series 1 year (Two years in Europe)
FSG-Series 1 year (Two years in Europe)
ToughDrive-Series 1 year (Two years in Europe)
MediaPlayer-Series 1 year (Two years in Europe)
DVB-T / USB Stick 1 year (Two years in Europe)
USB Floppy Disk Drive 1 year (Two years in Europe)
USBCard (Pro) 1 year (Two years in Europe)
USB 2.0 CardReader 1 year (Two years in Europe)
DAT & LTO Drives (retail) 3 years
DAT-S Kits 2 years
(GB)
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